JP2012095091A - Safety confirmation device, method, and computer program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a technology for making it possible to automatically confirm safety of an object person of safety confirmation as well as perform a result report to each object person of communication.SOLUTION: A device having a configuration where the device can perform voice communication with a communication apparatus 2 through a public circuit network 41 and can perform communication with a terminal 3 of an object person of communication through a network 42, and notifying the object person of communication of safety information of an object person of safety confirmation comprises: an inquiry information transmission part 13 transmitting inquiry information by automatically dialing a telephone number of the communication apparatus 2 at predetermined time; a communication object person specification part 15 specifying the object person of communication by referring to a communication object person information storage part 1C when receiving a push-button signal of an answer candidate as answer information from the communication apparatus 2; and a notification necessity determination part 16 determining whether notification of the safety confirmation result is necessary or not based on the push-button signal received as the answer information and notification necessity information of the object person of communication stored by the communication object person information storage part 1C, and transmitting the safety confirmation result to the terminal 3 of an object person of communication when the notification is necessary.

Description

  The present invention relates to a technique for automating a process of confirming the safety of a safety confirmation target person and notifying the contact target person of the result of the safety confirmation.

  In recent years, elderly households are increasing with the aging of society and the diversification of lifestyles. On the other hand, many welfare services for the elderly are also operated, but because there are many elderly households, it is difficult to say that the service is sufficiently distributed, the elderly who live alone die alone, It is no longer unusual to be the worst case of being undiscovered for a long time.

  Against this background, there has been a demand for a service that can grasp the health condition, the state of life, and the like from a person who has an elderly parent in a distant home or the like.

  In this regard, Patent Document 1 is an apparatus that makes a confirmation call via a public line to a health check target person to check whether or not he is healthy and reports the health check result to a result report target person who is a service requester. The confirmation call schedule storage means for storing the confirmation call scheduled date and time for each health confirmation target person, and the confirmation call scheduled persons before the current day from the health confirmation target persons stored in the confirmation call schedule storage means. A confirmation call prospective person display means for searching and displaying a list, an automatic dialing means for automatically dialing a health confirmation target person selected to be called from the displayed confirmation call prospective persons, and a health confirmation call At the end, whether or not the comprehensive judgment made based on the information obtained by the call has been input as the health check result, and the next confirmation that is automatically calculated or can be arbitrarily set Prohibits the termination of the health check call process to the corresponding health check target unless the overall judgment and the input setting of the next check call scheduled date and time are performed. And an apparatus comprising the means.

Japanese Patent No. 3101478

  According to the technique described in Patent Literature 1, it is possible to grasp whether or not the health confirmation target person is healthy by a confirmation call performed at a predetermined time. However, the report target of whether or not a certain health confirmation target person is healthy is not necessarily limited to one person, and is provided to a plurality of target persons, for example, a plurality of children of the health confirmation target person. At this time, since the request for the health confirmation result to be reported in each case varies depending on the result report target person, even if it is the confirmation result of one health check target person, It is convenient to be able to report on demand. For example, depending on the result report target person, if it is safe, it may be considered that it is not necessary to report the result.

  Also, from the viewpoint of the person who is confirmed to be alive, it is a confirmation call that makes you feel more comfortable and enjoys waiting for a confirmation call rather than receiving only a confirmation call whether or not you are alive by mechanical narration every day. Some are preferred.

Therefore, an object of the present invention is to provide a technique capable of automatically confirming the safety of a safety confirmation target person and performing a result report according to a request for each contact target person.
It is another object of the present invention to provide a function that enables a safety confirmation target person to feel a connection with a contact target person in the safety confirmation.

  In order to achieve the above object, a safety confirmation device according to one aspect of the present invention is configured to be able to perform a voice call via a public line network with a communication device used by a safety confirmation target person, and the safety confirmation target An apparatus for communicating with a contact person terminal used by a contact person who receives the safety information of a person via a network, and for notifying the contact person of the safety information of the safety confirmation person. A safety confirmation target person identification information for identifying the safety confirmation target person and a safety confirmation target person information storage means for storing the safety confirmation target person's communication device in association with the telephone number of the safety confirmation target person, and the safety of the safety confirmation target person Question information storage means for associating and storing question information for asking questions and a push button signal assigned to each of a plurality of answer candidates for the question information, and safety for identifying the safety confirmation target person Inquires about the safety of the subject of safety confirmation from the identification information of the subject of authorization, the contact subject identification information for identifying the subject of contact for notifying the safety information of the subject of safety confirmation, and the communication device of the subject of safety confirmation When any of the push button signals assigned to each of the plurality of answer candidates is received or not received as answer information to the question information, safety information based on the answer information is notified to the contact person. The communication target person information storage means for storing the notification necessity information indicating whether or not it is necessary, and the safety confirmation target person information storage means and the question storage means at a predetermined time with reference to the safety information. Answer information to the question information from the question information sending means for automatically dialing the telephone number of the communication device of the person to be confirmed and sending the question information and the communication device of the person to be confirmed for safety. The answer information receiving means for receiving the push button signal of the answer candidate by the optional selection of the safety confirmation target person, and the contact target person information storage means, in association with the safety confirmation target person who has received the answer information The contact person specifying means for specifying the stored contact person, the push button signal received as the answer information, and the notification request for the specified contact person stored in the contact person information storage means Based on the rejection information, the notification necessity determination means for determining whether or not the notification of the safety confirmation result based on the answer information is required for the contact person, and the determination result by the notification necessity determination means, If it is necessary to notify the safety confirmation result to the user, the response information transmission that transmits the safety confirmation result based on the received response information to the contact person terminal of the identified contact person. And a communication means.

  In addition, when transmitting the question information by the original information storage means that stores the safety confirmation target person identification information and the original question information asking about the safety of the safety confirmation target person in association with each other, With reference to the original information storage means, the original information presence / absence determining means for determining whether or not the original question information stored in association with the safety confirmation subject identification information exists, the question information The transmission means further refers to the original information storage means when the original question information stored in association with the safety confirmation subject identification information exists, and instead of the question information, the safety confirmation subject The original question information stored in association with the identification information may be transmitted.

  Also, a first message receiving means for receiving a first message for the safety confirmation target person from the contact target person terminal together with the safety confirmation target person identification information, the received first message, and the safety confirmation. The first message storage means for storing the subject person identification information in association with each other, and when the question information is transmitted by the question information transmission means, the safety confirmation target person with reference to the first message storage means First message presence / absence determining means for determining whether or not there is a first message stored in association with the identification information, and the question information transmitting means further includes the first message presence / absence determination. As a result of the determination by the means, the first message stored in association with the safety confirmation subject identification information is stored in the first message storage means. If have, to the communication device of the safety confirmation subject may be one that originated the first message.

  A second message storage means for storing the second message for the contact target received from the communication device of the safety check target person and the safety check target person identification information; Whether or not there is a second message stored in association with the safety confirmation target person identification information with reference to the second message storage means when the safety confirmation result based on the response information is transmitted by the information transmission means A second message presence / absence discriminating unit for discriminating whether or not the response information receiving unit further transmits a second message for the contact target person from the communication device of the safety check target person to the safety check target. The response information transmitting means further receives the identification information of the safety confirmation target as a result of the determination by the second message presence / absence determination means. When the second message stored in association with the second message storage means is stored in the second message storage means, the second message storage means is connected to the contact person terminal of the contact person specified by the contact person specifying means. The message may be transmitted.

  In addition, when the telephone number of the communication device of the safety confirmation target person was automatically dialed by the question information transmitting means, a communication path could not be established with the communication device of the safety confirmation target person within a certain period of time. Or when the answer information receiving unit fails to receive the push button signal of the answer candidate by the arbitrary selection of the safety confirmation target person as the answer information to the question information from the communication device of the safety confirmation target person Then, after a certain period of time, it may have redial instruction means for automatically dialing the telephone number of the communication device of the person to be confirmed for safety and sending the question information to the question information sending means again.

  In addition, a safety confirmation device according to another aspect of the present invention includes an Internet television used by a safety confirmation target person, a contact target terminal used by a contact target person who receives safety information of the safety confirmation target person, and a network. The apparatus is configured to be able to communicate via the apparatus, and is a device for notifying the person to be contacted of the safety information of the safety confirmation target person, the safety confirmation target person identification information for identifying the safety confirmation target person, and the safety confirmation. The safety confirmation target person information storage means for associating and storing the telephone number of the communication device of the target person, the question information for asking the safety of the safety confirmation target person, and a plurality of answer candidates for the question information are stored in association with each other. Question information storage means, safety confirmation subject identification information for identifying the safety confirmation subject, and a contact subject for identifying a contact subject for notifying the safety information of the safety confirmation subject When any of the plurality of answer candidates is received or not received as response information to the question information asking about the safety of the safety confirmation target person from another information and the communication device of the safety confirmation target person A contact subject information storage means for storing the notification necessity information indicating whether or not the subject person needs to be notified of the safety information based on the answer information, and the safety confirmation subject at a predetermined time With reference to the information storage means and the question storage means, the question information transmission means for transmitting the question information to the Internet TV of the safety confirmation target person, and the answer information for the question information from the Internet TV of the safety confirmation target person, The answer information receiving means for receiving answer candidates according to the optional selection of the safety confirmation target person, and the answer information referring to the contact person information storage means The contact target specifying means for specifying the contact target person stored in association with the received safety confirmation target person, the answer candidate as the answer information, and the contact target information storing means stored in the specified target information Based on the notification necessity information of the contact target person, a notification necessity determination means for determining whether or not the contact target person needs to be notified of a safety confirmation result based on the answer information, and a determination by the notification necessity determination means As a result, when it is necessary to notify the person to be contacted of the safety confirmation result, answer information transmitting means for transmitting the received answer information to the contact person terminal of the specified person to be contacted is provided. It is characterized by that.

  In addition, a safety confirmation method according to another aspect of the present invention is configured to be able to make a voice call through a communication device and a public line network used by a safety confirmation target person, and to obtain the safety information of the safety confirmation target person. It is configured to be able to communicate via a network with a contact person terminal used by the contact person to be received, and the safety confirmation person identification information for identifying the safety confirmation person and the telephone number of the communication device of the safety confirmation person Is stored in association with the safety confirmation target person information storage means, the question information asking about the safety of the safety confirmation target person, and the push button signal assigned to each of a plurality of answer candidates for the question information. Question information storage means, safety confirmation subject identification information for identifying the safety confirmation subject, and contact subject identification for identifying the contact subject for notifying the safety confirmation subject safety information The information and the push button signal assigned to each of the plurality of answer candidates are received or received as answer information to the question information asking about the safety of the safety check target person from the communication device of the safety check target person. A communication target person information storage means for storing, in association with, notification necessity information indicating whether or not it is necessary to notify safety information based on the answer information to the person to be contacted. The safety confirmation target person is notified of the safety information of the safety confirmation target person by referring to the safety confirmation target person information storage means and the question storage means at a predetermined time. The process of automatically dialing the telephone number of the communication device of the person to be confirmed and sending the question information, and the answer information to the question information from the communication device of the person to be confirmed for safety The process of receiving the push button signal of the answer candidate by the optional selection of the safety confirmation target person, and referring to the contact target person information storage means, is stored in association with the safety confirmation target person who has received the answer information Based on the process of identifying the contact person, the push button signal received as the answer information, and the notification necessity information of the specified contact person stored in the contact person information storage means, the contact object If it is necessary to notify the person to be informed of the safety confirmation result as a result of determining whether the notification of the safety confirmation result based on the answer information is required for the person and the result of determining the necessity of the notification, A process of transmitting a safety confirmation result based on the received answer information to the contact person terminal of the identified contact person.

  In addition, a computer program according to another aspect of the present invention is configured to be capable of making a voice call via a public line network with a communication device used by a safety confirmation target person, and receives safety information of the safety confirmation target person. The communication target person terminal used by the communication target person is configured to be able to communicate via the network, and the safety confirmation target person identification information for identifying the safety confirmation target person, and the telephone number of the communication device of the safety confirmation target person, Questions to be stored in association with safety confirmation target person information storage means for associating and storing, question information for asking the safety of the safety confirmation target person, and a push button signal assigned to each of a plurality of answer candidates for the question information Information storage means, safety confirmation target person identification information for identifying the safety confirmation target person, and communication target person for notifying safety information of the safety confirmation target person. From the target person identification information and communication information of the safety confirmation target person, as a reply information to the question information asking about the safety of the safety confirmation target person, any of the push button signals assigned to each of the plurality of answer candidates is received, Alternatively, when it is not received, notification target information indicating whether or not it is necessary to notify safety information based on the response information to the contact target person, and a contact target person information storage unit that stores the information in association with each other, Is a program for functioning as a safety confirmation device for notifying the safety subject of the safety confirmation subject's safety information, and at a predetermined time, the safety confirmation subject information storage means and A process of automatically dialing the telephone number of the communication device of the safety confirmation target person with reference to the question storage means and transmitting the question information; and the safety confirmation target person The response information is received from the communication device with reference to the process of receiving the push button signal of the answer candidate by the arbitrary selection of the safety confirmation target person as the answer information to the question information and the contact target person information storage means The process of identifying the contact person stored in association with the safety confirmation target person, the push button signal received as the answer information, and the identified contact person stored in the contact person information storage means Based on the notification necessity information, the process for determining whether or not it is necessary to notify the person to be notified of the safety confirmation result based on the answer information, and as a result of the necessity determination of the notification, And processing for transmitting the safety confirmation result based on the received answer information to the contact person terminal of the identified contact person when the notification of the safety confirmation result is required. The

ADVANTAGE OF THE INVENTION According to this invention, while being able to confirm the safety of a safety confirmation subject person automatically, the result report according to the request | requirement for every contact subject person can be performed.
In the safety confirmation, the safety confirmation target person can feel the connection with the contact target person.

It is a schematic diagram which shows the outline of the service operated by the safety confirmation apparatus which concerns on embodiment of this invention. It is a functional block diagram which shows the function with which the safety confirmation apparatus which concerns on this embodiment is provided. It is a figure which shows an example of the data memorize | stored in the safety confirmation object information storage part which concerns on this embodiment. It is a figure which shows an example of the data memorize | stored in the question information storage part which concerns on this embodiment. It is a figure which shows an example of the data memorize | stored in the contact person information storage part which concerns on this embodiment. It is a figure which shows an example of the data memorize | stored in the message memory | storage part which concerns on this embodiment. It is a figure which shows an example of the data memorize | stored in the safety confirmation result memory | storage part which concerns on this embodiment. It is a processing flowchart which shows the flow of a process until it transmits question information with respect to a communication apparatus among a series of processes by the safety confirmation apparatus which concerns on this embodiment. It is a processing flowchart which shows the flow of a process after receiving reply information from a communication apparatus, and registering the safety confirmation result of a safety confirmation object among a series of processes by the safety confirmation apparatus which concerns on this embodiment. It is a processing flowchart which shows the flow of a process after specifying a contact subject of a safety confirmation result among a series of processes by the safety confirmation apparatus which concerns on this embodiment until a series of processes are complete | finished. In another embodiment of this invention, it is a schematic diagram which shows the outline when a communication apparatus is comprised by the internet television. In this embodiment, it is a figure which shows the example of a screen structure of a safety confirmation on an internet television.

Next, an embodiment of the present invention will be described with reference to the drawings.
First, an outline of the present embodiment will be described with reference to FIG.
In this embodiment, a safety confirmation device 1 that executes a safety confirmation process and a communication device 2 such as a fixed telephone used by a safety confirmation target person such as an elderly person living alone are connected via a public line network 41 such as a telephone line. Connected.
Also, the safety confirmation device 1 and a contact target terminal 3 such as a personal computer used by a contact target who notifies the safety check result of the safety check target are connected via a network 42 such as the Internet.
In this example, a plurality of communication devices 2 and contact person terminals 3 are connected to the safety confirmation device 1, respectively, and the safety check object person and the contact object that operate each communication device 2 and the contact person terminal 3. A safety confirmation target person ID and a contact target person ID for identifying a person are identified as a safety confirmation target person and a contact target person, and a series of processes is executed.

In the outline of the present embodiment, first, question information asking about safety from the safety confirmation device 1 is transmitted by voice to the communication device 2 of the safety confirmation target person at a predetermined time (S1). The safety confirmation subject hears this through the communication device 2 and answers the question information with the push button of the communication device 2 (S2). This answer information is transmitted to the contact target person terminal 3 of the contact target person previously associated with the safety check target person (S3).
Hereinafter, this embodiment will be described in detail.

The safety confirmation device 1 inquires of the safety confirmation target person about the safety with the communication device 2 and distributes the response information received from the safety confirmation coping person to the contact target person terminal 3, so It is a device for notifying the safety of the safety confirmation subject.
The safety confirmation device 1 includes a CPU (Central Processing Unit), a computer program executed by the CPU, a RAM (Random Access Memory) storing a computer program and predetermined data, a ROM (Reed Only Memory), and an external device such as a hard disk drive. By the storage device, safety confirmation target person information storage unit 1A, question information storage unit 1B, contact target person information storage unit 1C, original information storage unit 1D, message storage unit 1E, safety confirmation result storage unit 1F, original information presence / absence determination unit 11, first message presence / absence determining unit 12, question information transmitting unit 13, answer information receiving unit 14, contact person specifying unit 15, notification necessity determining unit 16, second message presence / absence determining unit 17, redial instruction unit 18, communication Each functional block including the processing unit 19 is configured.

The safety confirmation target person information storage unit 1 </ b> A is a storage unit that stores information related to a safety confirmation target person.
For example, as shown in FIG. 3, the safety confirmation target person information storage unit 1 </ b> A associates at least a safety confirmation target person ID for identifying the safety confirmation target person and the telephone number of the communication device 2 as a contact destination. In addition, information such as the name and address of the person to be confirmed for safety is stored as necessary.

The question information storage unit 1B is a storage unit that stores information related to a safety confirmation inquiry to a safety confirmation target person.
For example, as shown in FIG. 4, the question information storage unit 1 </ b> B stores question information for the safety confirmation target person, answer candidates for the question, and push button signals of the communication device 2 corresponding to the answer candidates. Yes.

Here, the question information is a voice message that asks the safety confirmation subject about their safety and asks for an answer. For example, “Good morning. How are you feeling today? If you want to get in touch with "1", please press the number "2". ”Or the answer candidate“ 1 ”or“ 2 ”, and then press the“ 1 ”to enter a message, or the number“ 2 ”to end the message. Please press. ”Message.
The answer candidate is the content of an answer that can be alternatively selected for the safety confirmation, and is associated with a push button signal transmitted by pressing any button of the communication device 2. Thereby, based on the push button signal received from the communication apparatus 2, it can be grasped which answer candidate the safety confirmation target person has selected.

The contact subject information storage unit 1 </ b> C is a storage unit that stores information related to a contact subject who is a subject to be notified of when the safety of the safety subject is confirmed.
For example, as shown in FIG. 5, the contact person information storage unit 1 </ b> C includes a contact person ID for identifying a contact person to be notified of the result of the safety confirmation, and at least for each safety confirmation person ID. In addition to storing notification necessity information indicating whether or not notification is required according to the contents of the confirmation result, the name and address of the person to be contacted are stored as necessary.
A plurality of contact person IDs can be set for one safety confirmation target person ID, so that, for example, a parent's safety can be notified to a plurality of children having different living rooms, and the result of the safety confirmation can be notified. can do.

The notification necessity information is information for determining whether or not to notify the result according to the result of the safety confirmation. In this example, as a result of the safety confirmation, answer candidate 1 (reply “I am fine” in FIG. 4 in this example), answer candidate 2 (reply “Please contact me” in FIG. 4 in this example), disconnection, communication Although the communication path with the device 2 has been established, the communication path may be disconnected without an answer (for example, when the call path is switched to an answering machine), or a message may be received from a safety confirmation target person. Based on these combinations, the person to be contacted can set and register whether or not notification of the result of safety confirmation is required. For example, all the safety confirmation results need to be notified, and if the safety confirmation result is the answer candidate 1, no notification of the safety confirmation result is required, or the safety confirmation result is answered. In the case of candidate 1, basically, notification of the result of safety confirmation is not required, but if there is a message, notification may be required.
Note that the notification necessity information can be set for each person to be contacted, and the safety confirmation result can be communicated according to the request of the person to be contacted.

The original information storage unit 1D is a storage unit in which original question information for each safety confirmation target person is stored.
The original question information is information having the same content as the above-described question information indicating an answer candidate by inquiring about safety, and is created by a voice of a contact person or the like.
The question information stored in the question information storage unit 1B is normally created in advance by a predetermined narrator or the like. For example, the question information is created by the voice of the contact target person such as the safety check target family. By preparing the prepared information and confirming the safety with the original question information for the safety confirmation target person, the safety confirmation target person can make the safety confirmation with a sense of security and warmth.

The message storage unit 1E is a message for the safety confirmation subject received from the contact subject, and is received from the contact subject via the contact subject terminal 3 together with the safety confirmation subject ID and the contact subject ID. It is a memory | storage part which can memorize | store.
In this message storage unit 1E, for example, as shown in FIG. 6, the contact person ID of the contact person who has deposited the message with the safety check apparatus 1, and the safety check target person of the safety check target who is the message recipient The ID, the content of the message, the date and time when the message was received from the contact subject terminal 3, and the transmission presence / absence flag indicating whether or not the received message has been sent to the safety confirmation subject can be stored in association with each other.

The message is, for example, a voice message. When the safety confirmation target person confirms the safety, the message is sent to the safety confirmation target person or in response to an inquiry from the safety confirmation target person to a predetermined telephone number. And let them know.
The transmission presence / absence flag is a flag indicating whether or not the message has been sent to the safety confirmation target person. When the message is received from the contact target person, it is “not sent”. If you send a message to the person to be confirmed, it will be changed to “Sent”. This makes it possible to determine whether there is a message that has not been delivered to the safety confirmation target person.

The safety confirmation result storage unit 1 </ b> F is a storage unit that can store a result of performing safety confirmation on the safety confirmation target person.
In the safety confirmation result storage unit 1F, for example, as shown in FIG. 7, the safety confirmation target person ID of the safety confirmation target person who performed the safety confirmation, the date and time when the safety confirmation was performed, the result of the safety confirmation, A message from the safety confirmation subject and a transmission presence / absence flag indicating whether or not the message has been sent to the contact subject can be stored in association with each other.

  As a result of the safety confirmation, when a push button signal of an answer candidate for the question information is received from the communication device 2, the type of the answer candidate (or push button signal) is stored. Also, if the call path cannot be established, it is stored as having been disconnected. In addition, the call path was established by switching to an answering machine, etc., and the call state was established, but if the answer candidate's push button signal could not be received, the answer was not obtained and the line was disconnected Is remembered as

The message is, for example, a voice message. For example, when the safety confirmation target person is confirmed for safety, the message is received from the safety confirmation target person, and the contact target person is notified together with the result of the safety confirmation. Or in response to an inquiry from a contact person to a predetermined telephone number or the like.
The transmission presence / absence flag is a flag indicating whether or not the message has been sent to the contact person. When the message is received from the safety confirmation target person, it is “unsent”, but when the safety confirmation result is notified, etc. When the message is sent to the contact person, it is changed to “Sent”. This makes it possible to determine whether there is a message that has not been delivered to the contact person.

  The original information presence / absence discriminating unit 11 refers to the original information storage unit 1D when confirming the safety by transmitting the question information to the communication device 2, and the safety confirmation target person who performs the safety confirmation A process for determining whether or not the original question information associated with the ID exists is executed.

  The first message presence / absence discriminating unit 12 refers to the message storage unit 1E when sending the question information to the communication device 2, and there is a message stored in association with the safety confirmation target person ID of the safety confirmation target person. The process which discriminate | determines whether it is is performed.

The question information transmission unit 13 refers to the safety confirmation target person information storage unit 1A at a predetermined time, extracts the telephone number of the safety confirmation target person who performs the safety confirmation, and outputs a dial signal corresponding to the telephone number. Generate a communication path with the communication device 2 via the public line 41.
When the communication path is established, the question information extracted from the question information storage unit 1B, the original question information extracted from the original information storage unit 1D, and the message extracted from the message storage unit 1E are transmitted to the communication device 2. To do.

  The response information receiving unit 14 executes a process of receiving, from the communication device 2 via the public line 41, a push button signal of a response candidate according to an arbitrary selection of the safety confirmation target person as information on the safety confirmation target person.

The contact subject identification unit 15 refers to the contact subject information storage unit 1C, and identifies the contact subject person stored in association with the safety confirmation subject ID of the safety confirmation subject who has received the safety confirmation result. Execute.
By this process, a contact target person who notifies the answer information of the safety check target person who has confirmed the safety is specified.

  The notification necessity determination unit 16 determines whether or not response information has been received from the communication device 2 when the contact target person to be notified of the safety confirmation result is specified by the contact target specifying unit 15. Is received based on the information indicating which push button signal is received and the notification necessity information of the specified contact person stored in the contact person information storage unit 1C. A process for determining whether or not it is necessary to notify the safety confirmation result based on the reply information received from the communication device 2 is executed.

  The second message presence / absence discriminating unit 17 refers to the safety confirmation result storage unit 1 </ b> F when the communication processing unit 19 transmits the safety confirmation result to the contact person terminal 3, and confirms the safety confirmation. A process of determining whether or not there is a message stored in association with the safety confirmation target person ID of the target person is executed.

  If the redial instruction unit 18 automatically dials the telephone number of the communication device 2 by the question information transmission unit 13, the redial instruction unit 18 cannot establish a communication path with the communication device 2 within a predetermined time, or When the answer information receiving unit 14 fails to receive the push button signal of the answer candidate according to the optional selection of the safety confirmation target person as the answer information to the question information from the communication device 2, the question information again after a certain time. The transmitting unit 13 is automatically dialed to the telephone number of the communication device 2 to transmit the question information and to confirm the safety.

The communication processing unit 19 is a processing unit that executes data transmission / reception processing according to a predetermined protocol via the communication target terminal 3 and a communication line 42 such as the Internet, and is realized by a Web browser or the like.
The communication processing unit 19 transmits, for example, a safety confirmation result or a message received from the safety confirmation target person to the contact target person terminal 3, or confirms a safety confirmation target message from the contact target person terminal 3. Receive with the subject ID.

The communication device 2 is a device used by a safety confirmation target person, and is a fixed telephone or a mobile phone terminal in this example.
The communication device 2 includes a button for instructing transmission of a push button signal as response information for safety confirmation, an input / output processing unit 21 including a speaker for outputting question information, and the public line 41, and the safety confirmation device 1 A communication processing unit 22 is provided that enables a voice call by establishing a call path between and.

  The contact person terminal 3 is a terminal used by a contact person who is notified of the safety confirmation result, and is constituted by a so-called personal computer, mobile phone, PDA (Personal Digital Assistance), etc. Each functional block of the processing unit 32 is provided.

  The input / output processing unit 31 includes a keyboard, a touch panel, a display, and the like, and accepts input of data such as a message from a contact person or outputs data such as a safety confirmation result received from the safety confirmation device 1. Execute.

The communication processing unit 32 is a processing unit that executes data transmission / reception processing according to a predetermined protocol via at least the safety confirmation device 1 and a communication line 42 such as the Internet, and is realized by a Web browser or the like.
For example, the communication processing unit 32 transmits a message for the safety confirmation target person to the safety confirmation apparatus 1 or receives a safety confirmation result of the safety confirmation target person from the safety confirmation apparatus 1.

Next, a flow of a series of processes performed by the safety confirmation device 1 according to the present embodiment will be described with reference to FIGS.
The safety confirmation device 1 starts the safety confirmation target person safety confirmation process stored in the safety confirmation target person information storage unit 1A at a predetermined time. First, the safety confirmation device 1 establishes a communication path with the communication device 2 by the question information transmission unit 13 based on the telephone number of the safety confirmation target person stored in the safety confirmation target person information storage part 1A. Try.
If the communication path cannot be established, the redial instruction unit 18 instructs the question information transmission unit 13 to redial after a predetermined time (S102), and this result is a safety confirmation result. It is registered in the storage unit 1F (S115). In addition, the question information transmission part 13 which received the redial instruction | indication performs the process from S101 again after a fixed time.

  On the other hand, when a call path is established and a voice call is possible, the original information presence / absence determining unit 11 first refers to the original information storage unit 1D to check the safety confirmation target person who confirms the safety. It is determined whether or not the original question information stored in association with the safety confirmation target person ID exists (S103).

As a result, when the original question information exists, the original question information is extracted from the original information storage unit 1D (S104).
On the other hand, if the original question information does not exist, the question information is extracted from the question information storage unit 1B (S105).

Then, the question information transmission unit 13 confirms the safety of the person to be confirmed by transmitting the question information or the original question information to the communication device 2 when the question information exists. (S106).
Here, for example, the question information is "Good morning. How are you feeling today? If you are doing well, please press the number" 1 ". If you want to contact us, please press the number" 2 ". Answer candidates that can be selected by the safety confirmation target person are indicated by pushbutton signal buttons.

  When the question information is transmitted, the safety confirmation device 1 stands by so as to be able to receive the answer information (S107), and as a result, when the push button signal corresponding to the answer candidate is not received as the answer information from the communication device 2. Then, the redial instruction unit 18 instructs the question information transmission unit 13 to redial after a predetermined time (S102). This result is registered in the safety confirmation result storage unit 1F as a safety confirmation result (S115). In addition, the question information transmission part 13 which received the redial instruction | indication performs the process from S101 again after a fixed time.

  On the other hand, it waits so that reply information can be received (S107), and as a result, when a push button signal as reply information is received, the first message presence / absence discriminating unit 12 refers to the message storage unit 1E, and the safety confirmation target person It is determined whether or not there is a message stored in association with the safety confirmation target person ID and the transmission presence / absence flag is not transmitted (S108).

  As a result, if there is no unsent message, the process proceeds to S113 and subsequent steps for waiting for a message from the safety confirmation subject to be received, which will be described later.

  On the other hand, if there is an unsent message as a result of the discrimination processing in S108, for example, “There is one message. If you ask, the number“ 1 ” When proceeding to, please press the number "2" "to wait for a message transmission request to be accepted (S109).

  In response to this, when it is requested to “proceed to the next”, the process proceeds to the processing after S113 in which a message from the safety confirmation subject is received so that it can be received.

  On the other hand, when a message transmission request is received from the communication device 2, the message is extracted from the message storage unit 1E (S110), and the message is transmitted to the communication device 2 (S111). For the sent message, the transmission presence / absence flag is set to “sent” in the message storage unit 1E (S112).

  Furthermore, the safety confirmation device 1 stands by so as to be able to receive a message from the communication device 2 (S113). In this case, for example, to the safety confirmation target person, “Would you like to leave a message for the contact person? Press the number“ 1 ”to leave the message, and press the number“ 2 ”to end the message. Please give me guidance.

Accordingly, when a message is received from the communication device 2 together with the safety confirmation target person ID, the message is registered in the safety confirmation result storage unit 1F in association with the safety confirmation target person ID (S114). At this time, the transmission presence / absence flag of the message is set to “untransmitted”.
When the message is registered, the push button signal received as the safety confirmation result is registered in the safety confirmation result storage unit 1F in association with the safety confirmation target ID (S115). If the message is not received, the push button signal received as the safety confirmation result is registered in the safety confirmation result storage unit 1F in association with the safety confirmation target ID without registering the message (S115). ).
The above operation is performed on all the safety confirmation target persons, and thereby the safety result of the safety confirmation target person is grasped.

The result of the safety confirmation registered as described above is notified based on the necessity of notification for each contact person.
First, the safety confirmation device 1 is stored in association with the safety confirmation target person ID stored in the safety confirmation result storage unit 1F with reference to the contact target person information storage unit 1C by the contact target specifying unit 15. A contact person is specified (S116).

Then, based on the safety confirmation result and the notification necessity information of the identified contact target person, the notification necessity date determination unit 16 determines the necessity of notification of the safety confirmation result for each contact person (S117). .
For example, when the push button signal (answer candidate) of the safety confirmation result is “1” and the notification necessity information is “notification required except for answer candidate 1”, it is determined that the notification is unnecessary. In another example, when the safety confirmation result push button signal (answer candidate) is “2” and the notification necessity information is “notification required only when answer candidate 2”, it is determined that notification is necessary.
If it is determined that the notification is unnecessary as a result of determining whether or not the notification is necessary, the series of processes is terminated.

  On the other hand, if it is determined that notification is necessary as a result of determining whether notification is necessary, the safety confirmation result based on the answer information stored in association with the contact person ID is extracted from the safety confirmation result storage unit 1F. (S118).

Further, the second message presence / absence discriminating unit 17 refers to the safety confirmation result storage unit 1F to determine whether there is a message that is stored in association with the contact person ID and whose transmission presence / absence flag is not transmitted. Is determined (S119).
As a result, when there is an unsent message, the message is extracted from the safety confirmation result storage unit 1F (S120).
On the other hand, if there is no unsent message, the process proceeds to the subsequent S121 and subsequent steps.

The safety confirmation result extracted from the safety confirmation result storage unit 1F and the message when there is an untransmitted message are transmitted to the contact target terminal 3 by the communication processing unit 19 (S121).
At this time, it is determined whether or not an unsent message has been transmitted (S122). If the unsent message is transmitted, the safety confirmation result storage unit 1F transmits a transmission presence / absence flag of the unsent message. Is set to “sent” (S123).
As described above, the safety confirmation result is notified to the contact target person, and the contact target person can grasp the safety of the safety check target person.

  In the above-described embodiment, the message for the safety confirmation target person or the contact target person is transmitted or transmitted together with sending the question information or the safety confirmation result. However, the present invention is not limited to this, and a message transmission or transmission request can be received from a safety confirmation subject or a contact subject at a predetermined timing, and the message can be transmitted or transmitted accordingly.

Next, another embodiment of the present invention will be described.
In this embodiment, the safety confirmation target person uses the Internet television as the communication device 5.
In this embodiment, as shown in FIG. 11, the Internet television as the communication device 5 is mounted with a web browser or the like that executes data transmission / reception processing according to a predetermined protocol, and the public line network 41 shown in FIG. Instead, it is configured to be able to send and receive data with the safety confirmation device 1 via the network 42.

  Further, in the present embodiment, transmission / reception of question information, answer information, and messages between the safety confirmation device 1 and the communication device 2 are all performed via the network 42, and these information are text data or image data. Treated as data. These pieces of information are perceived by the safety confirmation target person by input / output means such as a display, a speaker, and a button provided in the communication device 5.

On the communication device 5 in this embodiment, the question information is transmitted to the safety confirmation subject in the form as shown in FIG.
That is, the question information is displayed on the screen of the communication device 5 and the answer candidates are displayed in a selectable format. Also, a button for requesting input of a message to the contact person, information indicating the presence or absence of an unread message from the contact person, and the like are developed.
According to the present embodiment described above, various information can be easily grasped on the screen, which is convenient.

In yet another embodiment of the present invention described above, the communication devices 2 and 5 and the contact person terminal 3 are configured by Internet telephones using P2P (Peer to Peer) technology such as Skype (registered trademark). You can also.
In this case, the communication devices 2 and 5 and the contact person terminal 3 are configured by a so-called personal computer or the like, and are equipped with a web camera capable of transferring a real-time image, a speaker for outputting sound, a microphone for inputting sound, and the like. The web browser that executes data transmission / reception processing according to a predetermined protocol is configured to be able to send and receive data via the safety confirmation device 1 and the network 42.

DESCRIPTION OF SYMBOLS 1 Safety confirmation apparatus 1A Safety confirmation subject information storage part 1B Question information storage part 1C Contact person information storage part 1D Original information storage part 1E Message information storage part 1F Safety confirmation result storage part 11 Original information presence determination part 12 First message Presence / absence determination unit 13 Question information transmission unit 14 Answer information reception unit 15 Contact target identification unit 16 Notification necessity determination unit 17 Second message presence / absence determination unit 18 Redial instruction unit 19 Communication processing unit 2 Communication device 21 Input / output processing unit 22 Communication Processing unit 3 Contact person terminal 31 Access force processing unit 32 Communication processing unit 41 Public line network 42 Network 5 Communication device

Claims (8)

A communication device used by a person to be confirmed for safety, a voice call via a public line network, and a communication target person terminal used by a person to be contacted who receives safety information of the person to be confirmed for safety, and a network Is configured to be communicable via the device, and is a device for notifying the contact subject of the safety information of the subject of safety confirmation,
Safety confirmation target person information storage means for storing the safety confirmation target person identification information for identifying the safety confirmation target person and the telephone number of the communication device of the safety confirmation target person in association with each other;
Question information storage means for associating and storing question information asking about the safety of the safety confirmation subject and a push button signal assigned to each of a plurality of answer candidates for the question information;
From the safety confirmation subject identification information for identifying the safety confirmation subject, the contact subject identification information for identifying the contact subject to notify the safety information of the safety confirmation subject, and the communication device of the safety confirmation subject, As response information to the question information asking about the safety of the safety confirmation target person, when any of the push button signals assigned to each of the plurality of answer candidates is received or not received, Notification target information indicating whether or not the notification of safety information based on the response information is required;
At a predetermined time, referring to the safety confirmation subject information storage means and the question storage means, automatically dialing the telephone number of the communication device of the safety confirmation subject, and question information transmission means for transmitting the question information;
Answer information receiving means for receiving, from the communication device of the safety confirmation target person, a push button signal of an answer candidate by optional selection of the safety confirmation target person as answer information to the question information;
Referring to the contact person information storage means, the contact person specifying means for specifying the contact person stored in association with the safety confirmation target person who has received the answer information;
Safety based on the answer information for the contact person based on the push button signal received as the answer information and the notification necessity information of the specified contact person stored in the contact person information storage means Notification necessity determining means for determining whether or not confirmation result notification is required;
As a result of the determination by the notification necessity determination means, when it is necessary to notify the contact target person of the safety confirmation result, the safety based on the received response information to the contact target person terminal of the specified contact target person Answer information transmitting means for transmitting the confirmation result,
A safety confirmation device characterized by that. Original information storage means for associating and storing the safety confirmation subject identification information and original question information for asking the safety of the safety confirmation subject;
When the question information is transmitted by the question information transmitting means, the original information storage means is referred to determine whether or not the original question information stored in association with the safety confirmation subject identification information exists. Original information existence determination means,
In the case where the original question information stored in association with the safety confirmation subject identification information is present, the question information transmitting means refers to the original information storage means and replaces the question information with the safety information. Send the original question information stored in association with the verification target person identification information,
The safety confirmation device according to claim 1. A first message receiving means for receiving a first message for the safety confirmation target person together with the safety confirmation target person identification information from the contact person terminal;
First message storage means for storing the received first message and the safety confirmation subject identification information in association with each other;
When the question information is transmitted by the question information transmitting means, the first message storage means is referred to and whether there is a first message stored in association with the safety confirmation subject identification information. First message presence / absence determining means for determining,
The question information transmitting means further stores a first message stored in association with the safety confirmation subject identification information in the first message storage means as a result of the determination by the first message presence / absence determining means. If so, send the first message to the communication device of the safety confirmation target person,
The safety confirmation device according to claim 1 or 2. A second message storage means for storing the second message for the contact person and the safety check person identification information received from the communication device of the safety check person and the safety confirmation person identification information;
When sending the safety confirmation result based on the answer information by the answer information sending means, there is a second message stored in association with the safety confirmation subject identification information with reference to the second message storage means Second message presence / absence determining means for determining whether or not to perform,
The answer information receiving means further receives a second message for the contact target person from the communication device of the safety check target person together with the safety check target person identification information,
The answer information transmitting means further stores a second message stored in association with the safety confirmation subject identification information in the second message storage means as a result of the determination by the second message presence / absence determining means. The second message is sent to the contact person terminal of the contact person specified by the contact person specifying means.
The safety confirmation device according to any one of claims 1 to 3. When the telephone number of the communication device of the safety confirmation target person is automatically dialed by the question information transmission means, when a communication path cannot be established with the communication device of the safety confirmation target person within a certain period of time, Or, if the answer information receiving means fails to receive the push button signal of the answer candidate by the arbitrary selection of the safety confirmation target person as the answer information to the question information from the communication device of the safety confirmation target person, it is constant. After a period of time, the question information sending means again has a redial instruction means for automatically dialing the telephone number of the communication device of the safety confirmation subject and sending the question information.
The safety confirmation device according to any one of claims 1 to 4. It is configured to be able to communicate via the network with the Internet TV used by the safety confirmation target person, the contact target terminal used by the contact target person who receives the safety information of the safety confirmation target person, and the safety of the safety confirmation target person A device for notifying the contact person of information,
Safety confirmation target person information storage means for storing the safety confirmation target person identification information for identifying the safety confirmation target person and the telephone number of the communication device of the safety confirmation target person in association with each other;
Question information storage means for associating and storing question information asking about the safety of the safety confirmation target person and a plurality of answer candidates for the question information;
From the safety confirmation subject identification information for identifying the safety confirmation subject, the contact subject identification information for identifying the contact subject to notify the safety information of the safety confirmation subject, and the communication device of the safety confirmation subject, Notification of safety information based on the answer information to the contact person when any of the plurality of answer candidates is received or not received as answer information to the question information asking about the safety of the safety check target person Notification target information indicating whether or not it is necessary, and a contact subject information storage means for storing the information in association with each other,
Question information transmitting means for transmitting the question information to the Internet TV of the safety confirmation target person with reference to the safety confirmation target person information storage means and the question storage means at a predetermined time;
Answer information receiving means for receiving answer candidates according to the optional selection of the safety confirmation target person as answer information to the question information from the Internet TV of the safety confirmation target person,
Referring to the contact person information storage means, the contact person specifying means for specifying the contact person stored in association with the safety confirmation target person who has received the answer information;
Based on the answer candidate and the notification necessity information of the identified contact person stored in the contact person information storage means as the answer information, the safety confirmation result based on the answer information is sent to the contact person. Notification necessity determining means for determining whether notification is required;
As a result of the determination by the notification necessity determining means, when the notification of the safety confirmation result is required for the contact target person, the received answer information is transmitted to the contact target person terminal of the specified contact target person. Answer information transmitting means,
A safety confirmation device characterized by that. A communication device used by a person to be confirmed for safety, a voice call via a public line network, and a communication target person terminal used by a person to be contacted who receives safety information of the person to be confirmed for safety, and a network Configured to be able to communicate via
Safety confirmation target person information storage means for storing the safety confirmation target person identification information for identifying the safety confirmation target person and the telephone number of the communication device of the safety confirmation target person in association with each other;
Question information storage means for associating and storing question information asking about the safety of the safety confirmation subject and a push button signal assigned to each of a plurality of answer candidates for the question information;
From the safety confirmation subject identification information for identifying the safety confirmation subject, the contact subject identification information for identifying the contact subject to notify the safety information of the safety confirmation subject, and the communication device of the safety confirmation subject, As response information to the question information asking about the safety of the safety confirmation target person, when any of the push button signals assigned to each of the plurality of answer candidates is received or not received, A notification target information indicating whether or not the safety information based on the answer information is required, and a contact person information storage means for storing the information in association with each other.
A method for notifying the contact person of the safety information of the safety confirmation target person,
A process of automatically dialing the telephone number of the communication device of the safety confirmation target person and transmitting the question information with reference to the safety confirmation target person information storage means and the question storage means at a predetermined time;
A process of receiving a push button signal of an answer candidate by an arbitrary selection of the safety confirmation target person as response information to the question information from the communication device of the safety confirmation target person,
A process of identifying the contact person stored in association with the safety confirmation target person who received the answer information with reference to the contact person information storage means;
Safety based on the answer information for the contact person based on the push button signal received as the answer information and the notification necessity information of the specified contact person stored in the contact person information storage means Processing for determining whether notification of the confirmation result is required,
As a result of determining whether the notification is necessary or not, if it is necessary to notify the person to be contacted of the safety confirmation result, the safety confirmation result based on the received response information to the contact person terminal of the identified person to be contacted Process to send and execute,
A safety confirmation method characterized by that. A communication device used by a person to be confirmed for safety, a voice call via a public line network, and a communication target person terminal used by a person to be contacted who receives safety information of the person to be confirmed for safety, and a network Configured to be able to communicate via
Safety confirmation target person information storage means for storing the safety confirmation target person identification information for identifying the safety confirmation target person and the telephone number of the communication device of the safety confirmation target person in association with each other;
Question information storage means for associating and storing question information asking about the safety of the safety confirmation subject and a push button signal assigned to each of a plurality of answer candidates for the question information;
From the safety confirmation subject identification information for identifying the safety confirmation subject, the contact subject identification information for identifying the contact subject to notify the safety information of the safety confirmation subject, and the communication device of the safety confirmation subject, As response information to the question information asking about the safety of the safety confirmation target person, when any of the push button signals assigned to each of the plurality of answer candidates is received or not received, A computer having contact target information storage means for storing in association with notification necessity information indicating whether notification of safety information based on answer information is required,
A program for functioning as a safety confirmation device for notifying the safety target of the safety confirmation target person,
A process of automatically dialing the telephone number of the communication device of the safety confirmation target person and transmitting the question information with reference to the safety confirmation target person information storage means and the question storage means at a predetermined time;
A process of receiving a push button signal of an answer candidate by an arbitrary selection of the safety confirmation target person as response information to the question information from the communication device of the safety confirmation target person,
A process of identifying the contact person stored in association with the safety confirmation target person who received the answer information with reference to the contact person information storage means;
Safety based on the answer information for the contact person based on the push button signal received as the answer information and the notification necessity information of the specified contact person stored in the contact person information storage means Processing for determining whether notification of the confirmation result is required,
As a result of determining whether the notification is necessary or not, if it is necessary to notify the person to be contacted of the safety confirmation result, the safety confirmation result based on the received response information to the contact person terminal of the identified person to be contacted Process to send and execute,
Computer program.

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