JP2012059142A - Ticket automatic dispenser and ticket automatic sales system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a ticket automatic sales system capable of associating issuance numbers of tickets issued from multiple ticket automatic dispensers with one another, and ticket automatic dispensers capable of associating a customer with an ticket issuance number.SOLUTION: A ticket sales system as a ticket automatic sales system has multiple ticket dispensers 1 for issuing meal tickets. The master ticket dispenser among the multiple ticket dispensers 1 has a unified ticket issuance number storage part 18 for collectively managing issuance numbers. Each ticket dispenser 1 issues a meal ticket where an issuance number managed by the unified issuance number storage part 18 is printed.

Description

  The present invention relates to a ticket vending machine and a ticket vending system for automatically selling tickets.

Ticket vending machines that automatically sell tickets are installed at restaurants and barber shops. The ticket vending machine is provided with a plurality of menu buttons for selecting a menu according to the type of menu to be handled. By inserting money and pressing a menu button of a desired menu, a ticket for that menu can be purchased.
For example, a ticket issued from a ticket vending machine is printed with a ticket issuing number (ticket issuing serial number) that is consecutive in the ticket issuing order. This issuance number is the issuance number of the ticket vending machine on that day and does not depend on the type of menu. Usually, at a store, this ticketing number is used when calling a customer for delivery of goods or the like.

Japanese Patent Laid-Open No. 08-115442

  By the way, a plurality of ticket vending machines may be installed in one store. If each ticket vending machine gives a unique ticketing number (sequential number), a plurality of sets of ticketing numbers exist in one store. At this time, the ticket issued from different ticket vending machines may be given the same ticket issuing number. When calling a customer, it is possible to use both the ticket vending machine number (number) and the ticketing number, but it is managed by two types of numbers, the number and the ticketing number. It is hard to understand even for employees.

There are also the following problems. In other words, a reference number is assigned regardless of the type of menu, so even if one customer purchases the main menu and submenu with the same payment, a ticket for each menu is issued. Different ticketing numbers are printed on the tickets. In other words, a plurality of ticketing numbers are given to one customer.
However, there are many customers who guess the arrival time of their own order based on the ticketing number. Therefore, when a plurality of ticketing numbers are given to one customer, it is impossible to guess the arrival time of the customer's turn.

Accordingly, an object of the present invention is to provide a ticket vending system capable of correlating ticket issue numbers of tickets issued from a plurality of ticket vending machines.
Another object of the present invention is to provide a ticket vending machine capable of associating a customer with a ticket issuing number on a one-to-one basis.

The invention described in claim 1 is a ticket vending system comprising a plurality of ticket vending machines (1), and is provided with ticket number management means (18) for collectively managing ticket issuing numbers, and each ticket vending machine. A ticket vending system including ticket issuing means (14) that issues a ticket (20; 120) that is provided in association with the ticket issuing number printed by the ticket issuing number management means.
The numbers in parentheses represent corresponding components in the embodiments described later, but are not intended to limit the scope of the claims to the embodiments. The same applies hereinafter.

According to this configuration, the ticket issue numbers of a plurality of ticket vending machines are collectively managed. And the ticket with the ticket management number collectively managed is issued from each ticket vending machine. Therefore, the ticket issue numbers given to tickets issued from different ticket vending machines can be associated with each other.
As the ticket issuing number, for example, a number consisting of numbers can be exemplified. In this case, the ticket issuing numbers attached to the tickets issued from a plurality of ticket vending machines can be consecutive numbers (serial numbers).

  The invention according to claim 2 further includes menu management means (117, 118) for managing a plurality of menus by dividing them into a main menu and a submenu, respectively, and the submenu includes at least one of the submenus. 2. The ticket according to claim 1, wherein the ticket issuing number management means manages a common ticket issuing number when the main menu and a submenu corresponding to the main menu are purchased with the same settlement. It is a vending system.

The same payment in this case is the same payment in the case where selection of the main menu and selection of the sub menu are performed separately. This same settlement includes, for example, a case where a main menu is selected and a sub menu is selected following the selection of the main menu.
According to this configuration, when the main menu and the submenu corresponding to the main menu are purchased with the same payment, the main menu and the submenu are managed with a common ticketing number. Therefore, only one ticketing number is given to one customer as long as the main menu and the submenu are purchased. Therefore, it is possible to associate each customer with the ticket issue number on a one-to-one basis.

According to a third aspect of the present invention, the plurality of ticket vending machines are provided so as to communicate with each other, and one ticket vending machine that is a management machine among the plurality of ticket vending machines is the ticket issuing number. Management means (18) may be provided.
In this case, the ticket vending system is provided in association with the ticket vending machine that is not a management machine, and prior to execution of ticketing by the ticket issuing means, the ticket issuing number managed by the ticket issuing number management means is The ticket issuing number inquiry means (11) for making an inquiry to the ticket vending machine that is a management machine and the ticket issuing number inquiry means provided in connection with the ticket vending machine that is the management machine, The ticket vending machine may further include ticket issuing number notifying means (11) for notifying the ticket issuing number managed by the ticket issuing number managing means.

On the other hand, as described in claim 4, it further includes a management device (200) for managing the ticket issuing of the ticket vending machine, and the management device is provided so as to be communicable with each ticket vending machine. ,
The management apparatus may include the ticket issuing number management means (203).
In this case, the ticket vending system is provided in association with each ticket vending machine, and prior to execution of ticketing by the ticket issuing means, the ticket issuing number managed by the ticket issuing number management means is given to the management device. The ticket issuing number inquiry means (11) to be inquired is provided in relation to the management device, and when there is an inquiry by the ticket issuing number inquiry means, the ticket issuing number management means is informed to the ticket vending machine as an inquiry source. It may further include ticket number notification means (201) for notifying a managed ticket number.

The invention according to claim 5 manages one of the ticket vending machines that are not management machines at that time when there is an abnormality in communication between the management machine and the ticket vending machine that is not the management machine. The ticket vending system according to claim 3 or 4, further comprising a management machine changing means (11) as a machine.
According to this configuration, when a communication abnormality occurs between the management machine and the ticket vending machine that is not the management machine, the management machine can be automatically switched. Thereby, it is possible to continue to issue tickets even after such communication abnormality.

  The invention described in claim 6 is a ticket issuing number managing means for managing a ticket issuing number, a menu managing means (117, 118) for managing a plurality of menus by dividing them into a main menu and a sub menu, respectively, and the ticket issuing Ticket issuing means (114; 14) for issuing a ticket (120; 20) printed with a ticket issuing number managed by the number management means, and the ticket issuing number management means corresponds to the main menu and the main menu. The ticket vending machine (101; 1) is managed by a common ticketing number when the submenu to be purchased is the same payment.

  According to this configuration, when the main menu and the submenu corresponding to the main menu are purchased with the same payment, the main menu and the submenu are managed with a common ticketing number. Therefore, only one ticketing number is given to one customer as long as the main menu and the submenu are purchased. Therefore, it is possible to associate each customer with the ticket issue number on a one-to-one basis.

As described in claim 7, when a plurality of the main menus are purchased with the same settlement, they may be managed with different ticket issuing numbers.
Further, as described in claim 8, when a plurality of the main menus are purchased with the same settlement, they may be managed with a common ticketing number.

It is a figure showing the whole ticket selling system composition to which the ticket vending system concerning a 1st embodiment of the present invention was applied. It is a block diagram which shows the electrical structure of each ticket vending machine shown in FIG. It is a figure which shows an example of the memory content of the menu memory | storage part shown in FIG. It is a flowchart which shows the procedure of the ticket sales process implemented in each ticket vending machine shown in FIG. It is a flowchart which shows the processing content of the ticket number notification process in the ticket vending machine which is a parent ticket vending machine. It is a figure which shows the food ticket issued from the ticket vending machine shown in FIG. It is a figure which shows the structure of the ticket vending machine which concerns on 2nd Embodiment of this invention. It is a block diagram which shows the electrical structure of the ticket vending machine shown in FIG. It is a figure which shows an example of the memory content of the main menu memory | storage part shown in FIG. It is a figure which shows an example of the memory content of the submenu memory | storage part shown in FIG. It is a flowchart which shows the procedure of the ticket sales process implemented in the ticket vending machine shown in FIG. It is a figure which shows an example of the barber ticket issued from the ticket vending machine shown in FIG. It is a figure which shows an example of the barber ticket issued from the ticket vending machine shown in FIG. 7 when the several main menu is purchased by the same payment. It is a figure which shows the other example of the barber ticket issued from the ticket vending machine shown in FIG. 7 when the several main menu is purchased by the same payment.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.
FIG. 1 is a diagram showing an overall configuration of a ticket selling system to which a ticket vending system according to a first embodiment of the present invention is applied. This ticket selling system is a system for purchasing tickets in a store, and includes a ticket vending machine 1 as a plurality of ticket vending machines installed in the store. In this embodiment, a restaurant such as a restaurant will be described as an example. In this case, the ticket is a meal ticket. In FIG. 1, three ticket vending machines 1 are shown as the ticket selling system, but the number of ticket vending machines 1 may be two or four or more. These multiple ticket machines 1 are arranged, for example, near the entrance of a restaurant.

Each of the ticket vending machines 1 is assigned a machine number. In the ticket selling system of FIG. 1, No. 1, No. 2, and No. 3 are assigned as No. machine numbers, respectively. The configuration of the plurality of ticket vending machines 1 is common.
Each ticket machine 1 has, for example, a vertically long box shape, and a display / operation unit 2 having a wide rectangular shape extending in the left-right direction is provided on the upper side of the front surface (front surface in FIG. 1). Yes. On the front of each vending machine 1, below the display / operation unit 2, an employee call button 3 for calling an employee of a restaurant, a coin insertion slot 4 for inserting coins, and a cancel button 5 A banknote insertion slot 6 for inserting banknotes and a banknote return slot 7 for discharging banknotes are provided. Further, on the front of each ticket machine 1, below the employee call button 3, the coin insertion slot 4, the bill insertion slot 6 and the banknote return slot 7, a ticket outlet 8 for taking out a meal ticket and a returned coin A coin outlet 9 and a human body detection sensor 10 are provided.

  When purchasing a meal ticket with this ticket vending machine 1, the customer first stands in front of the ticket vending machine 1. Then, the human body detection sensor 10 detects the presence of a person in front of the ticket vending machine 1, and accordingly, the ticket vending machine 1 that has been in a suspended state is activated and enters a standby state. At this time, since the menu is displayed on the display / operation unit 2, a menu button (not shown) corresponding to the desired menu is pressed on the display / operation unit 2, and the price of the menu is paid for the coin slot 4 and the bill. It is charged into at least one of the charging ports 6. Here, if the cancel button 5 is pressed, the operation so far can be canceled and redone from the beginning. In addition, if there is a problem such as the inserted cash being jammed inside the ticket vending machine 1, the employee can be called by pressing the employee call button 3.

In addition, it can also be set as the structure remove | excluding the human body detection sensor 10 from the ticket vending machine 1. FIG. In this case, the ticket vending machine 1 may detect the presence of a customer (person) in front of the ticket vending machine 1 based on, for example, a customer operation on the display / operation unit 2.
In addition, when a determination button (not shown) is displayed on the display / operation unit 2 and the determination button is pressed in a state where the deposit amount is equal to or greater than the total amount, the selected menu can be settled. Then, after the settlement, a meal ticket on which the selected menu is printed is issued from the ticket takeout exit 8. Moreover, change is returned to the banknote return slot 7 or the coin outlet 9. The customer takes the food ticket taken out from the ticket outlet 8 and heads to a cooking counter or the like in the restaurant, and receives the food on the desired menu at the cooking counter in exchange for the food ticket.

  Of the plurality of ticket vending machines 1, one ticket vending machine 1 functions as a management machine (hereinafter referred to as “parent ticket vending machine”) for collectively managing ticket issuing numbers common to the plurality of ticket vending machines 1. ing. In this embodiment, the ticket vending machine 1 with the smallest unit number, that is, the first ticket vending machine 1 is set as the parent ticket vending machine. The remaining ticket vending machines 1 (No. 2 ticket vending machine 1 and No. 3 ticket vending machine 1) are set as slave ticket machines as managed machines. The setting of these management machines / managed machines is automatically executed by the control unit 11 described next of each ticket machine 1.

  FIG. 2 is a block diagram showing an electrical configuration of each ticket vending machine 1. Each ticket machine 1 is provided with a control unit (ticketing number inquiry means, ticketing number notification means, management machine changing means) 11 constituted by, for example, a microcomputer. A display / operation unit 2, a bill / coin unit 13, a ticket issuing unit (ticket issuing unit) 14, a storage unit 15, and an I / F (interface) unit 16 are electrically connected to the control unit 11.

The control unit 11 can communicate with another ticket vending machine 1 (see FIG. 1) via the I / F unit 16.
The display / operation unit 2 is, for example, a liquid crystal display with a touch panel.
The banknote / coin unit 13 is configured to take the banknote inserted into the banknote slot 6 (see FIG. 1) into the inside of the ticket vending machine 1, to determine the authenticity of the banknote that has been fetched, and to the banknote return slot 7 (see FIG. 1). ) For discharging banknotes, a configuration for temporarily holding coins inserted into the coin slot 4 (see FIG. 1), and a configuration for paying change to the coin outlet 9 (see FIG. 1). Etc.

After the settlement of the menu, the ticket issuing unit 14 prints the name of the menu, the date of purchase, the menu amount, the machine number of the ticket vending machine 1, the store name of the restaurant, and the ticket issuing number on the meal ticket. A configuration for outputting (issuing) to the outlet 8 (see FIG. 1) is included.
The storage unit 15 includes a menu storage unit 17, a unified ticketing number storage unit 18 as a ticketing number management unit, and a parent machine number storage unit 19.

  The unified ticket issuing number storage unit 18 is for managing ticket issuing numbers common to all ticket machines 1. The unified ticket issuing number storage unit 18 is provided in all ticket machines 1. However, the ticket issuing number is stored only in the unified ticket issuing number storage unit 18 of the ticket vending machine 1 (hereinafter sometimes simply referred to as “parent ticket vending machine”) which is a parent ticket vending machine, and the ticket vending machine 1 which is a child ticket vending machine. The ticket issuing number is not stored in the unified ticket issuing number storage unit 18 (hereinafter simply referred to as “sub-ticket machine”). Each time a meal ticket is issued from each ticket machine 1, the value of the ticket number stored in the unified ticket number storage unit 18 of the parent ticket machine is incremented (+1). Therefore, it is possible to issue meal tickets printed with ticket issuing numbers that are consecutive in the order of ticket issue from each ticket vending machine 1.

The parent machine number storage unit 19 stores the machine number of the parent ticket machine. For example, when the No. 1 ticket vending machine 1 is set as the parent vending machine, the No. 1 machine number (that is, “No. 1”) is stored in the parent machine number storage unit 19 of each ticket vending machine 1.
FIG. 3 is a diagram illustrating an example of the contents stored in the menu storage unit 17.
The menu storage unit 17 stores a plurality of menus handled by each ticket vending machine 1. The menu storage unit 17 stores menus such as curry rice, tonkatsu set meal, fried set meal, grilled fish set meal, ombay, grilled rice, and Tianjin rice, and the amount of each menu (not shown in FIG. 3). In this embodiment, the menu stored in the menu storage unit 17 is common among the plurality of ticket vending machines 1.

FIG. 4 is a flowchart showing a procedure of ticket sales processing performed in each ticket machine 1. The ticket selling process in each ticket machine 1 will be described with reference to FIGS.
The control unit 11 (see FIG. 2) of the ticket vending machine 1 constantly monitors whether any of the coin insertion slot 4 (see FIG. 1) and the bill insertion slot 6 (see FIG. 1) has a cash insertion. (Step S0). Specifically, the control unit 11 monitors whether or not the banknote / coin unit 13 (see FIG. 2) has counted cash, thereby determining whether or not cash has been inserted into the insertion ports 4 and 6. . When there is a cash input to the input ports 4 and 6 (YES in step S0), the control unit 11 displays the input amount on the display / operation unit 2 and corresponds to the menu stored in the menu storage unit 17. A menu button (not shown) to be displayed is displayed on the display / operation unit 2.

If there is a cash insertion (YES in step S0), then the control unit 11 confirms whether or not the menu has been selected by pressing the menu button displayed on the display / operation unit 2 (step). S1).
Thereafter, when a determination button (not shown) displayed on the display / operation unit 2 is pressed (YES in step S2), the control unit 11 determines whether or not the deposit amount is equal to or greater than the purchase amount (total amount of purchase amount). (Step S3). If the deposit amount is equal to or greater than the purchase amount (YES in step S3), the selected menu is settled, and the control unit 11 refers to the master unit number storage unit 19 to determine whether or not the ticket vending machine 1 is a parent ticket vending machine. (Step S4).

  When the ticket vending machine 1 (ticket vending machine 1 during ticket sales) is a parent ticket vending machine (YES in step S4. Normally, when it is the first ticket vending machine), the control unit 11 stores the unified ticket issuing number. The value of the ticket issuing number stored in the unit 18 is incremented (+1) (step S5), and the value is read (step S6). Then, the control unit 11 reads out, from the ticket issuing unit 14, the menu name, the purchase date, the menu amount, the machine number of the ticket vending machine 1, the restaurant name of the restaurant, and the unified ticket issuing number storage unit 18. The issued ticket issuing number is also printed (step S7). Thereafter, the control unit 11 causes the ticket issuing unit 14 to output the printed meal ticket (step S8). Thereby, the printed meal ticket (which will be described later with reference to FIG. 6) is issued to the ticket outlet 8 (see FIG. 1).

On the other hand, when the ticket vending machine 1 being processed is a sub-ticket vending machine (NO in step S4, in the normal case, it is a No. 2 or No. 3 ticket vending machine), the ticket issuing number is inquired to the parent vending machine. . Specifically, the ticket vending machine 1 during the ticket sales process notifies the parent ticket vending machine of a ticket number notification request (step S9).
Thereafter, when a ticket number notification is received from the parent ticket vending machine (YES in step S10), the control unit 11 of the ticket vending machine 1 that is in the process of selling the ticket gives the ticket issuing unit 14 the name of the menu, the purchase date, The menu amount, the machine number of the ticket vending machine 1, the store name of the restaurant, and the ticket issuing number read from the unified ticket issuing number storage unit 18 are printed together (step S11). Next, the control unit 11 causes the ticket issuing unit 14 to output the printed meal ticket (step S12). Thereby, the printed meal ticket (which will be described later with reference to FIG. 6) is issued to the ticket outlet 8 (see FIG. 1).

If the deposit amount is less than the purchase amount (NO in step S3), the control unit 11 notifies the error and prompts the customer to additionally insert the insufficient amount of cash.
It should be noted that only menus that can be purchased with cash inserted into the insertion ports 4 and 6 may be selected. In this case, when there is a cash input to the input ports 4 and 6 (YES in step S0), the control unit 11 has the cash input to the input ports 4 and 6 among the menus stored in the menu storage unit 17. Only the menu buttons (not shown) corresponding to the menus that can be purchased by the user are displayed on the display / operation unit 2. Therefore, if the cash inserted into the insertion ports 4 and 6 is insufficient for the desired menu, the desired menu cannot be selected.

FIG. 5 is a flowchart showing the processing contents of the ticket issuing number notification processing in the ticket vending machine 1 which is a parent ticket vending machine.
The control unit 11 of the ticket vending machine 1, which is a parent ticket vending machine, constantly monitors whether or not a ticket issue number notification request is received from the child ticket vending machine (step S20). When the ticket issuing number notification request is received from the child ticket vending machine (YES in Step S20), the control unit 11 increments (+1) the value of the ticket issuing number stored in the unified ticket issuing number storage unit 18 (Step S21). The value is read (step S22), and the value (that is, the ticket issuing number) is notified to the child ticket vending machine that has transmitted the ticket issuing number notification request (step S23).

  Here, the child ticket vending machine (the example of the ticket vending system in FIG. 1, for example, the ticket vending machine 1 of the second machine in FIG. 1), and the parent ticket vending machine (in the example of the ticket vending system in FIG. 1, for example, the first machine) There is no response from the ticket vending machine 1) (that is, there is no notification of the ticket issuing number). In this case, it is conceivable that an abnormality such as a transmission abnormality or power interruption has occurred in the ticket vending machine 1 which is a parent ticket vending machine. Therefore, it is not preferable that the ticket vending machine 1 functions as a management machine after the next time.

At this time, the sending child ticket vending machine (No. 2 machine) has an abnormality in the parent ticket vending machine with respect to all the remaining child ticket vending machines (eg, the ticket vending machine 1 of No. 3 machine in the example of the ticket selling system in FIG. 1). To be notified. In addition, the sending child ticket vending machine (No. 2) will notify all remaining child ticket vending machines (No. 3) that it will be the management machine (parent ticket vending machine) and the ticketing number at the time of the previous ticketing. Notify that you want to request.
All the remaining child ticket vending machines (No. 3) that have received such notifications use the machine number of the parent ticket vending machine stored in the parent machine number storage unit 19 (see FIG. 2) as the child vending machine of the transmission source. (Since then, the sending ticket vending machine (No. 2) is referred to as “new parent ticket vending machine”). Further, all the remaining child ticket vending machines (No. 3) notify the new parent ticket vending machine (No. 2) of the ticket issuing number issued last time. At this time, the control unit 11 of the new parent ticket vending machine (No. 2 machine) compares the ticket issuing numbers notified from all the remaining child ticket vending machines (No. 3 machines) with the ticket issuing numbers issued last time. And the control part 11 memorize | stores in the unified ticketing number memory | storage part 18 the thing which further incremented "+1" the ticketing number with the largest value among those ticketing numbers as a new ticketing number, and the new ticketing number Then, the food ticket is printed, and the printed food ticket is output (steps S11 and S12 shown in FIG. 4).

That is, when there is a transmission abnormality in the parent ticket vending machine, the ticket vending machine 1 that is the parent ticket vending machine can be automatically switched. Thereby, it is possible to continue to issue tickets even after such communication abnormality.
FIG. 6 is a diagram illustrating an example of the meal ticket 20 issued from the ticket vending machine 1. On the meal ticket 20 output from the ticket vending machine 1, the name of the menu, the date of purchase, the menu amount, the machine number, the ticketing number, and the restaurant name of the restaurant are printed.

  For example, FIG. 6A shows a food ticket 20 output from the first ticket vending machine 1 when curry rice is purchased at the first ticket vending machine 1. This meal ticket 20 includes “2012.8.18” (purchase date), “001” (ticketing number), “curry rice” (menu name), “380 yen” (menu amount), “ "Glory canteen" (name of restaurant) and "No. 1" (unit number) are printed. That is, a number “001” is printed on the meal ticket 20 as a ticket issuing number.

  FIG. 6 (b) shows the food ticket 20 output from the No. 3 ticket vending machine 1 when the Om Hayashi is purchased at the No. 3 ticket vending machine 1 following the purchase of curry rice at the No. 1 machine. This meal ticket 20 includes “2012.8.18” (purchase date), “002” (ticketing number), “Omhayashi” (name of menu), “380 yen” (menu amount), “Glory “Dining room” (name of restaurant) and “No. 3” (unit number) are printed. That is, a number “002” is printed on the meal ticket 20 as a ticket issuing number. In this manner, meal tickets on which ticket numbers that are consecutive in the order of ticketing are printed can be output from different ticket machines 1.

  As described above, according to the first embodiment, the ticket issuing numbers of a plurality of ticket vending machines 1 are collectively managed by the ticket vending machine 1 which is a parent ticket vending machine. And the food ticket 20 to which the ticket management number collectively managed was attached is issued from each ticket vending machine 1. Therefore, the ticket issuing number printed on the food ticket 20 output from the plurality of ticket vending machines 1 can be a continuous number. Therefore, it is convenient for both customers and restaurant employees.

  FIG. 7 is a diagram showing a configuration of a ticket vending machine 101 as a ticket vending machine according to the second embodiment of the present invention. In this embodiment, a barber shop (or beauty salon) will be described as an example of a store where the ticket vending machine 101 is installed. In this case, the ticket is a barber ticket. In the barber shop, one ticket vending machine 101 is installed. This ticket vending machine 101 is arranged near the entrance of a barber shop, for example.

  The ticket vending machine 101 has, for example, a vertically long box shape, and a display / operation unit 102 having a wide rectangular shape that is long in the left-right direction is provided above the front surface (front surface in FIG. 7). . On the front of the ticket vending machine 101, below the display / operation unit 102, an employee call button 103 for calling an employee of a barber shop, a coin slot 104 for inserting a coin, a cancel button 105, A banknote insertion slot 106 for inserting banknotes and a banknote return slot 107 for discharging banknotes are provided. Further, on the front side of the ticket vending machine 101, below the employee call button 103, the coin insertion slot 104, the bill insertion slot 106 and the bill return slot 107, a ticket outlet 108 for taking out a barber ticket and a returned coin A coin outlet 109 and a human body detection sensor 110 are provided.

  When purchasing a barber ticket with this ticket vending machine 101, the customer first stands in front of the ticket vending machine 101. Then, the human body detection sensor 110 detects the presence of a person in front of the ticket vending machine 101, and accordingly, the ticket vending machine 101 that has been in a suspended state is activated and enters a standby state. At this time, since a menu is displayed on the display / operation unit 102, a menu button (not shown) corresponding to a desired menu is pressed on the display / operation unit 102, and the price of the menu is paid for the coin slot 104 and the bill. It is charged into at least one of the charging ports 106. Here, if the cancel button 105 is pressed, the operation so far can be canceled and the operation can be started from the beginning. In addition, if there is a problem such as the inserted cash being jammed inside the ticket vending machine 101, the employee can be called by pressing the employee call button 103.

In addition, it can also be set as the structure remove | excluding the human body detection sensor 110 from the ticket vending machine 101. FIG. In this case, for example, the ticket vending machine 101 may detect the presence of a customer (person) in front of the ticket vending machine 101 based on a customer operation on the display / operation unit 102.
In addition, when a determination button (not shown) is displayed on the display / operation unit 102 and the determination button is pressed while the deposit amount is equal to or greater than the total amount, the selected menu can be settled. Then, after the settlement, a barber ticket on which the selected menu is printed is issued from the ticket outlet 108. Further, the change is returned to the banknote return port 107 and the coin outlet 109. The customer presents the barber ticket taken out from the ticket outlet 108 to an employee of the barber shop. Then, in exchange for a barber ticket, a desired barber service such as haircut or shampoo is received.

FIG. 8 is a block diagram showing an electrical configuration of the ticket vending machine 101. The ticket vending machine 101 includes a control unit 111 configured by, for example, a microcomputer. A display / operation unit 102, a bill / coin unit 113, a ticket issuing unit (ticket issuing unit) 114, and a storage unit 115 are electrically connected to the control unit 111, respectively.
The display / operation unit 102 is, for example, a liquid crystal display with a touch panel.

  The bill / coin unit 113 has a configuration in which a bill inserted into the bill insertion slot 106 (see FIG. 7) is taken into the inside of the ticket vending machine 101, a configuration for determining the authenticity of the fetched bill, and a bill return port 107 (see FIG. 7). ) For discharging banknotes, a configuration for temporarily holding the coins inserted into the coin insertion slot 104 (see FIG. 7) until payment of the barber ticket is completed, and paying out the change to the coin outlet 109 (see FIG. 7). It has a configuration.

After the completion of the menu settlement, the ticket issuing unit 114 prints the name of the menu, the date of purchase, the menu amount, the store name of the barber shop, and the ticket issuing number on the barber ticket. Includes the configuration to output (issue).
The storage unit 115 includes a main menu storage unit (menu management unit) 117, a submenu storage unit (menu management unit) 118, and a ticket number storage unit 119.

The ticket issuing number storage unit 119 is for managing the ticket issuing number of the ticket vending machine 101.
The storage unit 115 stores a plurality of menus divided into a main menu and a sub menu.
FIG. 9 is a diagram illustrating an example of the contents stored in the main menu storage unit 117. FIG. 10 is a diagram illustrating an example of the contents stored in the submenu storage unit 118.

  The main menu storage unit 117 stores a plurality of main menus handled by the ticket vending machine 101. The main menu storage unit 117 stores menus such as haircuts (adults) and haircuts (children), and the amount of each main menu (not shown in FIG. 9). In the main menu, a main menu (service) is prepared so that most customers only order once per visit. Therefore, when a customer purchases only his / her own ticket, it is almost impossible for one customer to select a plurality of main menus.

  The submenu storage unit 118 stores a plurality of submenus handled by the ticket vending machine 101. The submenu storage unit 118 stores submenus such as shampoo, shave, and perm, and the amount of each submenu (not shown in FIG. 10). In the submenu, an additional menu (service) attached to the main menu is prepared. Each submenu is subordinate to (associated with) one or more main menus. In this embodiment, the shampoo, shave and perm submenus are all subordinate to (associated with) the main menu for both the haircut (adult) and the haircut (child).

FIG. 11 is a flowchart showing a procedure of ticket sales processing performed in the ticket vending machine 101. The ticket selling process in the ticket vending machine 101 will be described with reference to FIGS.
The control unit 111 (see FIG. 8) of the ticket vending machine 101 constantly monitors whether any of the coin insertion slot 104 and the bill insertion slot 106 (see FIG. 7) has been inserted with cash (step S31). Specifically, the control unit 111 monitors whether or not the banknote / coin unit 113 (see FIG. 8) has counted cash, thereby determining whether or not cash has been inserted into the insertion ports 104 and 106. . When cash is inserted into the insertion ports 104 and 106 (YES in step S31), the control unit 111 displays the deposit amount on the display / operation unit 102 and the main menu stored in the main menu storage unit 117. A menu button (not shown) corresponding to is displayed on the display / operation unit 2 (step S32). At this time, a menu button corresponding to the main menu that can be purchased with the amount of money inserted is displayed.

  When the menu button displayed on the display / operation unit 102 is pressed by the customer (YES in step S33), the purchase of the main menu is selected. Next, the control unit 111 checks whether there is a submenu that can be purchased with the balance (the amount obtained by subtracting the purchase amount of the main menu from the deposit amount) (step S34). When there is a submenu that can be purchased (YES in step S34), a menu button (not shown) corresponding to the submenu that can be purchased is displayed on the display / operation unit 2 (step S35). When the menu button displayed on the display / operation unit 102 is pressed by the customer (YES in step S36), the purchase of the submenu is selected. Thereafter, when a decision button (not shown) of the display / operation unit 102 is pressed by the customer, the selected menu is settled and a barber ticket is issued (steps S37 and S42).

  If the determination button is not pressed in step S37 or step S42 (NO in step S37 or NO in step S42), it is automatically canceled after a predetermined time elapses from a predetermined timing (for example, timing of payment). Processing is performed and the purchase operation is canceled. The elapsed time from the predetermined timing is measured by a timer or the like.

  First, the case where both the main menu and the sub menu are selected and settled within the same settlement (YES in step S36, YES in step S37) will be described. In this case, the control unit 111 increments (+1) the value of the ticket issuing number stored in the ticket issuing number storage unit 119 (step S38), and reads the value from the ticket issuing number storage unit 119 (step S39). Then, the control unit 111 provides the ticket issuing unit 114 with a menu name, a purchase date, a menu amount, a restaurant name, and a ticket issuing number storage unit for each of the bar menu ticket and the bar menu ticket of the main menu. The ticketing number read from 119 is also printed (step S40). At this time, as will be described later, the same ticket issuing number is printed on the barber ticket of the main menu and the barber ticket of the submenu. Thereafter, the control unit 111 causes the ticket issuing unit 114 to output the printed barber ticket (step S41). Thereby, the printed barber ticket (which will be described later with reference to FIG. 12A) is issued to the ticket outlet 108 (see FIG. 7). At this time, since a barber ticket is issued for each menu, two barber tickets are issued from the ticket vending machine 101.

  Next, the case where only the main menu is selected in the settlement (NO in step S34 or S36, YES in step S42) will be described. In this case, the control unit 111 increments (+1) the value of the ticket issue number stored in the ticket issue number storage unit 119 (step S43) and reads the value from the ticket issue number storage unit 119 (step S44). And the control part 111 combines the ticket name read from the name of a menu, a purchase date, the menu amount of money, the store name of a restaurant, and the ticket number storage part 119 with respect to the bar ticket of a main menu with respect to the ticket issuing part 114. To print (step S45). Thereafter, the control unit 111 causes the ticket issuing unit 114 to output the printed barber ticket (step S46). Thereby, the printed barber ticket (which will be described later with reference to FIG. 12B) is issued to the ticket outlet 108 (see FIG. 7).

  FIG. 12 is a diagram illustrating an example of a barber ticket 120 issued from the ticket vending machine 101. On the barber ticket 120 output from the ticket vending machine 101, the name of the menu, the date of purchase, the menu amount, the ticketing number, and the name of the barber shop are printed. For example, when a haircut (adult), which is a main menu, and a shampoo, which is a submenu, are first purchased at the ticket machine 101 with the same settlement, two barber tickets 120 output from the ticket machine 101 are obtained. As shown in FIG.

The barber ticket 120 for haircut (adult) includes “2012.8.18” (purchase date), “001” (ticketing number), “haircut (adult)” (menu name), and “1000 yen” (Menu amount) and "Glory barber shop" (store name of barber shop) are printed.
On the other hand, in the shampoo barber ticket 120, “2010.8.18” (purchase date), “001” (ticketing number), “shampoo” (menu name), and “200 yen” (menu amount) And “Glory Barber” (name of the barber shop) are printed. That is, the same number “001” is printed on each of the two barber tickets 120 as the ticket issuing number.

  FIG. 6B shows a barber ticket 120 output from the ticket vending machine 101 when only a haircut (adult) is purchased by another customer at the same ticket vending machine 101 following the purchase of the haircut (adult) and shampoo. . The barber ticket 120 includes “2010.8.18” (purchase date), “002” (ticketing number), “haircut (adult)” (menu name), and “1000 yen” (menu amount). And “Glory Barber” (name of the barber shop) are printed. The number “002” following “001” is printed as the ticketing number. Accordingly, only one ticket issuing number is given to one customer as long as the main menu and the submenu are purchased.

  Next, consider the case where multiple main menus are purchased within the same settlement. As described above, each main menu is prepared so that only one customer can be selected. However, when visiting a barber shop as a group customer such as a family and one person represents the purchase of a ticket for everyone, one customer purchases multiple main menus within the same payment. It is possible. In this embodiment, when a plurality of main menus are purchased with the same settlement, different ticket issuing numbers are printed on the barber tickets of each main menu.

FIG. 13 is a diagram showing an example of a barber ticket 120 issued from the ticket vending machine 101 when a plurality of main menus are purchased with the same settlement. For example, consider a case in which a haircut (adult) barber ticket 120 and a haircut (child) barber ticket 120 are each purchased by a single customer at the ticket machine 101 with the same settlement.
The barber ticket 120 for haircut (adult) includes “2012.8.18” (purchase date), “001” (ticketing number), “haircut (adult)” (menu name), and “1000 yen” (Menu amount) and "Glory barber shop" (store name of barber shop) are printed.

On the other hand, the barber ticket 120 for haircuts (children) includes “2012.18.18” (purchase date), “002” (ticketing number), “shampoo” (menu name), and “200 yen” ( Menu amount) and “Glory Barber” (name of the barber shop) are printed. That is, different numbers are printed on the two barber tickets 120 as ticket issuing numbers.
As described above, according to the second embodiment, when a main menu and a sub menu corresponding to the main menu are purchased with the same settlement, the bar ticket of the main menu and the bar menu of the sub menu have the same ticket issuing number. Is printed. Further, when a plurality of main menus are purchased with the same settlement, different ticket issuing numbers are printed on the barber tickets of each main menu. Therefore, only one ticketing number is given to one main menu. Therefore, each customer can be associated with the ticketing number on a one-to-one basis.

The two embodiments of the present invention have been described above by way of example, but the present invention can be implemented in other forms.
For example, in the second embodiment, when a plurality of main menus are selected within the same settlement, the same ticket issuing number may be printed on a plurality of barber tickets 120 issued from the ticket vending machine 101.

FIG. 14 is a diagram showing another example of a barber ticket 120 issued from the ticket vending machine 101 when a plurality of main menus are purchased with the same settlement. As in the case of FIG. 13, an example is given in which a haircut (adult) barber ticket 120 and a haircut (child) barber ticket 120 are each purchased by a single customer at the ticket machine 101 with the same settlement.
The barber ticket 120 for haircut (adult) includes “2012.8.18” (purchase date), “001” (ticketing number), “haircut (adult)” (menu name), and “1000 yen” (Menu amount) and "Glory barber shop" (store name of barber shop) are printed. On the other hand, the haircut (children) barber ticket 120 includes “2012.18.18” (purchase date), “001” (ticketing number), “shampoo” (menu name), and “200 yen” ( Menu amount) and “Glory Barber” (name of the barber shop) are printed. That is, the same “001” number may be printed on the two barber tickets 120 as the ticketing number.

Further, in the first embodiment, the ticket vending machine 1 having the smallest unit number has been described as being automatically set as a management unit (that is, a parent vending machine). It may be set as a management machine. Moreover, you may set a management machine / managed machine using the in-store computer etc. which are provided in each ticket vending machine 1 so that communication is possible.
Also, the parent ticket vending machine can be fixed without changing even when transmission is abnormal. In such a case, only the ticket vending machine 1 as the parent ticket vending machine is provided with the unified ticket issuing number storage unit 18, and the other ticket vending machines 1 can be configured without the unified ticket issuing number storage unit 18.

In the first embodiment, when the ticket vending system is provided with a management device 200 (shown by a two-dot chain line in FIG. 1) for managing sales data and the like in each ticket vending machine 1, the ticket vending machine 1 It is also possible to collectively manage the ticket issue numbers with the management device 200 instead of the (parent ticket vending machine). Hereinafter, it demonstrates concretely, referring FIGS. 1-3.
The management device 200 includes a control unit (ticketing number notifying unit) 201, an I / F unit 202, and a unified ticketing number storage unit (ticketing number management unit) 203 including a microcomputer or the like. Each of the I / F unit 202 and the unified ticket issuing number storage unit 203 is electrically connected to the control unit 201, and the control unit 201 communicates with each ticket vending machine 1 via the I / F unit 202. be able to. The unified ticket issuing number storage unit 203 is for managing ticket issuing numbers common to all ticket machines 1.

  In relation to the ticketing of tickets at each ticket vending machine 1, the control unit 11 of each ticket vending machine 1 inquires the management apparatus 200 about the ticketing number. Specifically, the control unit 11 of each ticket vending machine 1 transmits a ticket issue number notification request to the management device 200. When receiving the ticket number notification request from the ticket vending machine 1, the control unit 201 of the management device 200 increments (+1) the value of the ticket number stored in the unified ticket number storage unit 203 and sets the value to the unified ticketing. The information is read from the number storage unit 203 and notified to the ticket vending machine 1 as a transmission source. And the control part 11 of each ticket vending machine 1 makes the ticket issuing part 14 print a ticket issuing number on a meal ticket based on the ticket number notification received from the management apparatus 200, and outputs the food ticket after printing.

  Here, there is no response from the management device 200 to the ticket vending machine 1 (the ticket vending machine 1 in the example of the ticket vending system in FIG. )Sometimes. In this case, it is conceivable that the management apparatus 200 has an abnormality such as a transmission abnormality or a power failure. Therefore, it is not preferable that the management device 200 functions as a management machine from the next time on.

  At this time, the sending ticket vending machine 1 (No. 1 machine) has an abnormality in the management apparatus 200 with respect to all the remaining ticket vending machines (for example, the No. 2 and No. 3 ticket vending machines 1 in the example of the ticket vending system in FIG. 1). Notify that there is. In addition, the ticket vending machine 1 (No. 1) as the transmission source, for all the remaining ticket vending machines (No. 2 and No. 3), the fact that it becomes the management machine (parent ticket vending machine) and the ticketing number at the time of the previous ticketing Notify that a request for notification is requested.

  All of the remaining ticket vending machines (No. 2 and No. 3) that have received such notifications are assigned the machine number of the parent ticket vending machine (management machine) stored in the parent machine number storage unit 19 (see FIG. 2). The number is updated to the machine number of the sender ticket machine 1 (No. 1 machine) (hereinafter, the sender ticket machine (No. 1 machine) is referred to as “new parent ticket machine”). Further, all the remaining ticket vending machines (No. 2 and No. 3) notify the new parent ticket vending machine (No. 1) of the ticket issuing number issued last time. At this time, the control unit 11 of the new parent ticket vending machine (No. 1) compares the ticket issuing numbers notified from all the remaining ticket vending machines (No. 2 and No. 3) with the ticket issuing numbers issued by the previous time. . Then, the control unit 11 causes the unified ticketing number storage unit 18 (see FIG. 2) to store the ticketing number having the largest value among those ticketing numbers, which is further incremented by “+1”, as a new ticketing number. A new ticketing number is printed on the meal ticket, and the printed meal ticket is output.

  Therefore, when there is an abnormality in the management apparatus 200, the management machine can be automatically switched. Thereby, it is possible to continue to issue tickets even after such communication abnormality. When there are a plurality of management devices, that is, when there are a management device 200 as a management device and a backup management device, this backup management device can be set as the management device.

Moreover, in 1st Embodiment, the ticket vending machine 1 does not issue a meal ticket, but may issue a barber ticket like the ticket vending machine 101 of 2nd Embodiment. Further, the ticket vending machine 1 may issue other tickets such as bathing tickets and admission tickets.
Moreover, in 2nd Embodiment, the ticket vending machine 101 does not issue a barber ticket, but may issue a food ticket like the ticket vending machine 1 of 1st Embodiment. Further, the ticket vending machine 101 may issue other tickets such as bathing tickets and admission tickets.

Also, the first embodiment and the second embodiment can be combined.
In this case, for example, each ticket vending machine 1 of the first embodiment can include the main menu storage unit 117 and the submenu storage unit 118 of the second embodiment instead of the menu storage unit 17. The main menu storage unit 117 stores each menu shown in FIG. 3 as a main menu. Usually, one customer orders only one main menu dish at a time. In addition, the submenu storage unit 118 provides dishes associated with the main menu such as salads, miso soup, pickles, and cold noodles as submenus. Each submenu is subordinate to (associated with) all main menus.

  In this case, for example, when curry rice is purchased at the first ticket vending machine 1, the food ticket 20 output from the first ticket vending machine 1 has “001” as the ticket issuing number. The number is printed. Then, following the purchase of curry and rice in Unit 1, when the Om Hayashi, which is the main menu, and the salad, which is a sub-menu, are purchased in the Unit 3 of the ticket machine 1, they are output from the Unit 3 ticket machine 1. A number “002” is printed on each of the two meal tickets 20 as a ticket issuing number.

Further, in each of the above-described embodiments, the ticket vending machine 1,101 that performs cash settlement has been described as an example. However, the control unit 11, 111 of the ticket vending machine 1,101 communicates with an IC card with an electronic money function. A non-contact IC card unit may be connected. In this case, it is possible to settle a ticket (food ticket or barber ticket) not only with cash but also with electronic money.
In the first embodiment, payment is made according to the pressing operation of the enter button. However, when a menu is selected, the selected menu may be settled immediately. In the second embodiment, the payment is made immediately according to the selection of the menu, but the payment may be made according to the pressing operation of the determination button. Further, regarding settlement, payment may be made before selecting a menu, or payment may be made after selecting a menu.

Further, in each of the above-described embodiments, the unified ticketing number storage unit 18, the ticketing number storage unit 119, and the unified ticketing number storage unit 203 increment (+1) the value of the stored ticketing number before reading the ticketing number. Although an example of a configuration to perform is given, a configuration in which the ticket issuing number is incremented (+1) after being read out may be used.
In addition, various design changes can be made within the scope of matters described in the claims.

1 Ticket vending machine (ticket vending machine)
11 Control unit (ticketing number inquiry means, ticketing number notification means, management machine changing means)
14 Ticketing department (ticketing means)
18 Unified ticketing number storage (ticketing number management means)
20 meal tickets
101 Ticket vending machine (ticket vending machine)
114 ticketing department (ticketing means)
117 Main menu storage (menu management means)
118 Sub-menu storage unit (menu management means)
120 Barber ticket (ticket)
200 Management Device 201 Control Unit (Ticket Number Notification Unit)
203 Unified ticketing number storage unit (ticketing number management means)

Claims (8)

A ticket vending system comprising a plurality of ticket vending machines,
A ticket number management means for collectively managing the ticket number;
A ticket vending system including ticket issuing means that issues a ticket printed with a ticket issuing number that is provided in association with each ticket vending machine and that is managed by the ticket issuing number managing means. A menu management means for managing a plurality of menus by dividing them into a main menu and a sub menu, respectively,
The submenu corresponds to at least one main menu,
2. The ticket vending system according to claim 1, wherein the ticket issuing number management means manages a common ticket issuing number when the main menu and a submenu corresponding to the main menu are purchased with the same settlement. The plurality of ticket vending machines are provided to communicate with each other,
The ticket vending system according to claim 1 or 2, wherein one ticket vending machine which is a management machine among the plurality of ticket vending machines comprises the ticket issuing number management means. A management device for managing ticketing of the ticket vending machine;
The management device is provided to be able to communicate with each ticket vending machine,
The ticket vending system according to claim 1 or 2, wherein the management device includes the ticket issuing number management means.   When there is an abnormality in communication between the management machine and the ticket vending machine that is not a management machine, a management machine changing means that uses one of the ticket vending machines that is not the management machine at that time as a management machine The ticket vending system according to claim 3 or 4, further comprising: Ticketing number management means for managing the ticketing number;
Menu management means for managing a plurality of menus by dividing them into a main menu and a submenu,
Ticket issuing means for issuing a ticket printed with a ticket issuing number managed by the ticket issuing number management means,
The ticket issue number management means is a ticket vending machine that manages a common ticket issue number when the main menu and a sub menu corresponding to the main menu are purchased with the same payment.   The ticket vending machine according to claim 6, wherein when a plurality of the main menus are purchased with the same settlement, the ticket vending machines are managed with different ticket issuing numbers.   The ticket vending machine according to claim 6, wherein when a plurality of the main menus are purchased with the same settlement, the ticket is managed by a common ticketing number.

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