JP6945217B2 - POS system, checkout device, registration device and program - Google Patents

Description

The present invention relates to POS systems, checkout devices, registration devices and programs.

There is known a POS system in which a registration device for registering products and a settlement device for settlement of products registered by the registration device are separately configured (see, for example, Patent Document 1). In such a POS system, a clerk can register a customer's purchased product with a registration device, and the customer can settle the purchased product with the settlement device. As a result, for example, labor saving by unmanned operation of receiving the product price and shortening of the time from the registration of the purchased product to the completion of the settlement can be achieved.

Japanese Patent No. 5803121

However, in the technique described in Patent Document 1, if there is no clerk who operates the registration device, the corresponding checkout device is not used. Therefore, there may be times when the payment device cannot be used, and the payment device cannot always be used effectively.

The present invention has been made in view of such circumstances, and provides a POS system, a settlement device, a registration device, and a program capable of effectively utilizing the settlement device in a POS system including a registration device and a settlement device. The purpose is.

One aspect of the present invention that solves the above-mentioned problems is a POS system including a registration device and a settlement device for registering purchased products purchased by a customer by a clerk, and the settlement device is registered in the registration device. and Ruse the actual self-mode products customers to checkout was, customers have a two modes of operation of the full self-mode to settlement to register the purchased goods, the operating mode and the semi-self mode with the full self-mode The registration device includes a mode changing means capable of switching to any one, the registration device includes a key for accepting an operation of switching the operation mode of the settlement device, and the mode changing means starts from the semi-self mode based on the operation of the key. It is a POS system characterized by switching to the full self mode.

Further, in the above SL POS system, the settlement apparatus may further include a reading unit reads the code information, the mode changing unit, when the reading unit has read the code information attached to products, the operation mode You may switch to full self mode.

Further, in the above SL POS system, the mode changing means, the registration device corresponding to the settlement apparatus when a non-operation may be switched the operation mode to the full self-mode.

Further, in the above SL POS system, the mode changing means, even when operating in full self-mode, may be operated as a semi-self-mode when reading the information used in a semi-self mode.

Further, one aspect of the present invention is a settlement device included in a POS system including a registration device and a settlement device for registering purchased products purchased by a customer by a clerk, and the customer can use the products registered in the registration device. switching but a Ruse actual self mode to checkout, the customer will have the two modes of operation of the full self-mode to settlement to register the purchased goods, the operation mode to either of the semi-self mode and the full self-mode The mode changing means is provided with a possible mode changing means, and the mode changing means is a key provided in the registration device and accepts an operation of switching the operation mode of the settlement device. Based on the operation of the key, the semi-self mode is changed to the full mode. It is a payment device characterized by switching to self-mode.

Another embodiment of the present invention includes a registration device and the fine calculation device for the purchase registration of the product that the customer purchased by the clerk, the computer as a settlement device included in the POS system comprising, registered in the registration device and Rousset Mi self mode to checkout the items the customer, the steps of operating in two modes of operation with full self-mode customers to checkout register the purchased products, the operation mode and the semi-self mode and the full self-mode In the switching step, the key provided in the registration device and the operation of the key that accepts the operation of switching the operation mode of the settlement device is performed. Based on this, it is a program that switches from the semi-self mode to the full self mode.

According to the present invention, the settlement device can be effectively used in the POS system including the registration device and the settlement device.

It is a figure which shows the structural example of the POS system in embodiment of this invention. It is a figure which shows the structural example of the registration apparatus in embodiment of this invention. It is a figure which shows the structural example of the settlement apparatus in embodiment of this invention. It is a figure which shows the appearance example of the registration apparatus and the settlement apparatus in embodiment of this invention. It is a figure which shows the appearance example of the settlement apparatus in embodiment of this invention. This is an example of a screen displayed on the settlement device according to the embodiment of the present invention. This is an example of a screen displayed on the settlement device according to the embodiment of the present invention. It is a flowchart explaining the processing transition example of the settlement apparatus in embodiment of this invention. It is a flowchart explaining the processing transition example of the settlement apparatus in embodiment of this invention. It is a figure which showed an example of the registration screen when the operation mode switching button is displayed. It is a figure which showed the example of the screen which a payment method is selected which is displayed by the settlement device when operating in a semi-self mode. It is a figure which showed the screen which displays the deposit amount and the like, which is displayed by the settlement device when operating in a semi-self mode. It is a figure which showed the appearance example of the settlement apparatus which provided the display part and the operation part respectively on the front side and the back side.

Hereinafter, embodiments of the present invention will be described with reference to the drawings. FIG. 1 shows a configuration example of a POS (Point Of Sales) system according to the present embodiment. The POS system shown in the figure includes a store controller 10, a registration device 20, and three settlement devices 30. The store controller 10, the registration device 20, and the three checkout devices 30 are connected so as to be able to communicate with each other via a wired or wireless LAN (Local Area Network) 11.

The configuration of the POS system shown in the figure is an example. For example, the POS system may be configured to include two or more registration devices 20, or may include two or less or four or more checkout devices 30. Further, the POS system may be configured not to include the store controller 10. If the configuration of the POS system does not include the store controller 10, another device (for example, a registration device 20, or one registration device 20 representing two or more registration devices 20 if present) is provided. ) May also function as the store controller 10.

The store controller 10 is a computer that controls the POS system, and manages various information such as a product master. The store controller 10 appropriately transmits the latest product master to the registration device 20 and each settlement device 30. The product master is a file that stores product information such as product identification information (for example, JAN code), product name (product name, item name), selling price, and discount information of each product. The store controller 10 acquires a product master reflecting the latest product information from the outside (for example, a server of the headquarters, a medium such as a CD-ROM), and appropriately transmits it to the registration device 20 and each settlement device 30.

The registration device 20 executes a registration process for registering a product to be purchased. Product registration is performed, for example, by scanning a barcode attached to the product using a scanner, or by operating a preset button or the like displayed on the product registration screen. In addition, the registration device 20 generates and stores information about the registered product (hereinafter referred to as registration data).

The registration data includes the registration data identification information for identifying the registration data, the registration date and time, the product identification information of each registered product, the product name of each registered product, the selling price, the discount information, and the product to be purchased. Includes the number of transaction points (number of items purchased) indicating the number of items and the total amount of items to be purchased (total amount). Further, the registration data may further include registration device identification information for identifying the registration device 20 that generated the registration data (that is, the registration device 20 that registered the product related to the registration data).

The registered data is used in the settlement process in the settlement apparatus 30. The settlement process is a process of selectively paying and settling the price of a registered product using cash, electronic money (including the charge balance of a prepaid card), a credit card, or the like.

In the present embodiment, there are a plurality of settlement devices 30, but any one of the plurality of settlement devices 30 executes the settlement process using the registration data generated by the registration device 20. As an aspect of designating the settlement device 30 to execute the settlement process from among the plurality of settlement devices 30, there is an aspect in which the clerk designates the settlement device 30 to execute the settlement process by the registration device 20. That is, the clerk designates the settlement device 30 to execute the settlement process from among the plurality of settlement devices 30 by performing the operation of designating the settlement device 30 on the registration device 20. The registration device 20 displays the operation information indicating the operation status of each settlement device 30, and the registration device 20 confirms the operation status of each settlement device 30 when the clerk specifies the settlement device 30. You may be able to do it.

When the clerk designates one settlement device 30, the registration data generated in the registration device 20 is transmitted to the designated settlement device 30 via the LAN 11. That is, when the settlement device 30 is designated after the registration process, the registration device 20 transmits the registration data based on the registration process to the designated settlement device 30. In the present embodiment, the registration device 20 directly transmits the registration data to the settlement device 30, but the registration data may be transmitted to the settlement device 30 via the store controller 10.

The settlement device 30 has a semi-self mode in which the clerk registers the purchased product purchased by the customer in the registration device and the customer setstles the registered product in the settlement device, and a full mode in which the customer registers the purchased product in the settlement device and setstles. It has two operation modes, a self mode and a self mode. In the semi-self mode, the settlement device 30 executes the settlement process of the product registered in the registration device according to the operation of the customer. That is, the settlement device 30 executes the settlement process based on the registration data received from the registration device 20. Further, when the settlement process is completed in the semi-self mode, the settlement device 30 notifies the registration device 20 of the end of the settlement process. On the other hand, in the full self mode, the settlement device 30 executes a registration process for registering the product to be purchased according to the operation of the customer, and then executes the settlement process for the registered product.

Next, a configuration example of the registration device 20 and the settlement device 30 will be described with reference to FIGS. 2 to 5. FIG. 2 is a block diagram showing a configuration example of the registration device 20. FIG. 3 is a block diagram showing a configuration example of the settlement device 30. FIG. 4 is a perspective view showing an external example of the registration device 20 and the settlement device 30. FIG. 5 is a perspective view showing an external example of the settlement device 30.

As shown in FIG. 2, the registration device 20 is a CPU (Central Processing).
Unit) 201, ROM (Read Only Memory) 202, RAM (Random Access Memory) 203, scanner unit 204, display unit (for clerk) 205, display unit (for customers) 205a, and operation unit 206. , Communication unit 207, buzzer 208, and printing unit 209. These can communicate with each other via the bus.

The CPU 201 is a central processing unit, and controls the operation of the registration device 20 by reading and executing a program stored in the ROM 202.
The ROM 202 is a read-only memory, and stores various information used by the CPU 201 including a program.

The RAM 203 is a read / write memory at any time, and stores various information. For example, the RAM 203 stores information about the product master acquired from the store controller 10, the registration data generated after the registration process, and the settlement device 30 for executing the settlement process. Further, the RAM 203 may store operation information and the like received from the settlement device 30.
The scanner unit 204 optically reads the barcode (product code) attached to the product.

The display unit (for clerk) 205 is a touch panel (for example, a liquid crystal touch panel) and displays various information for the clerk. For example, the display unit (for clerk) 205 displays a product registration screen or the like in which preset buttons associated with product information (product code, etc.) are arranged.

The display unit (for customers) 205a displays various information for customers. For example, the display unit (for customers) 205a displays the price or the like of the registered product. The display unit (for customers) 205a may be a touch panel (for example, a liquid crystal touch panel).

The operation unit 206 includes various operation buttons (subtotal key, current total key, number key, correction key, preset key, etc.) for operating the registration device 20. For example, when the operation button (preset key) is operated, the operation unit 206 receives an operation input for the product information (product code, etc.) preset and registered in the preset key.

The communication unit 207 communicates with another device via the LAN 11.
The buzzer 208 generates a buzzer sound when it is necessary for a clerk to confirm the operation.
The printing unit 209 prints and publishes the medium as needed. For example, the printing unit 209 may print information that guides the settlement device 30 designated by the clerk.

FIG. 4 shows the external configuration of the scanner unit 204, the display unit (for clerk) 205, the operation unit 206, and the printing unit 209.

As shown in FIG. 3, the settlement device 30 includes a CPU 301, a ROM 302, a RAM 303, a scanner unit 304, a display unit 305, an operation unit 306, a communication unit 307, a buzzer 308, and a printing unit 309. It includes a settlement unit 310, a barber's pole 311, a human detection sensor 312, and a scale connection unit 313. These can communicate with each other via the bus.

The CPU 301 is a central processing unit, and controls the operation of the settlement device 30 by reading and executing a program stored in the ROM 302.
The ROM 302 is a read-only memory that stores various types of information used by the CPU 301, including a program.

The RAM 303 is a read / write memory at any time, and stores various information. For example, the RAM 303 stores the product master acquired from the store controller 10 and the registration data acquired from the registration device 20.
The scanner unit 304 optically reads, for example, a barcode (product code) attached to a product or a barcode (membership code) attached to a membership card or the like.

The display unit 305 is a touch panel (for example, a liquid crystal touch panel) and displays various information. For example, the display unit 305 displays a settlement screen on which the total amount and the like are displayed.

The operation unit 306 includes various operation buttons (correction keys, preset keys, etc.) for operating the settlement device 30. For example, the operation unit 306 accepts the correction of the operation input by operating the operation button (correction key).

The communication unit 307 communicates with another device via the LAN 11.
When an error or the like occurs, the buzzer 308 generates a buzzer sound for notifying the error.
The printing unit 309 prints the medium and issues it. For example, when the settlement process (that is, the settlement of the purchase price of the product) is completed, the printing unit 309 prints and issues a receipt showing the settlement result and the customer should take home.

The settlement unit 310 includes a change fishing ticket machine, a credit card reader, an electronic money reader, and the like, and a control unit thereof. The settlement unit 310 is used to process payment by cash, credit, electronic money, or the like. Is done. The settlement unit 310 executes the settlement with cash by the change fishing ticket machine, and outputs the result of the execution of the settlement (for example, information indicating whether or not the settlement has been completed) to the CPU 301 via the bus. The change fishing bill machine is provided with a bill insertion slot for inserting and discharging bills, a coin insertion slot for inserting coins, and a change ejection port for discharging change. In the following description, the bill slot and the coin slot may be collectively referred to as a coin slot.
Further, the settlement unit 310 executes the settlement by credit and outputs the result of the execution of the settlement to the CPU 301 via the port and the bus. Further, the settlement unit 310 executes the settlement with electronic money and outputs the result of the execution of the settlement to the CPU 301 via the bus.

The barber's pole 311 has a plurality of color indicator lights, and by turning on or blinking these indicator lights, it is possible to notify or operate information indicating that the checkout device 30 is a device designated by a clerk. Notify that there is.
The human detection sensor 312 is a sensor that detects that a person (customer) is within a predetermined range in front of the settlement device 30.

The scale connection unit 313 connects to the scale 50 for communication. The scale 50 is a scale for weighing the product, which is used to prevent fraud when registering the product to be purchased by the customer in the full self mode.

FIG. 5 shows the appearance configuration of the scanner unit 304, the display unit 305, the settlement unit 310, the barber's pole 311 and the like.

6 and 7 are examples of screens displayed on the settlement device 30. In the semi-self mode, the settlement device 30 executes the settlement process of the product registered in the registration device 20. That is, when the settlement device 30 is in the semi-self mode, the clerk registers the product in the registration device 20, and the customer operates the settlement device 30 to settle the product registered in the registration device 20. In addition, the settlement device 30 executes the product registration process and the registered product settlement process in the full self mode. That is, when the settlement device 30 is in the full self mode, the customer operates the settlement device 30 to register the product and settle the registered product.

The settlement device 30 normally operates in the semi-self mode. Then, the CPU 301 (mode changing means) of the settlement device 30 can switch the operation mode between the semi-self mode and the full self mode. For example, the CPU 301 switches the operation mode from the semi-self mode to the full self mode when a predetermined condition is satisfied. The predetermined condition is that, for example, the scanner unit 304 reads the code information attached to the product. In this case, the CPU 301 switches the operation mode to the full self mode when the scanner unit 304 reads the code information attached to the product. Then, when the settlement process is completed, the CPU 301 switches the operation mode to the semi-self mode. Alternatively, the CPU 301 may switch the operation mode to the semi-self mode when the registration data is received from the registration device 20. Alternatively, the CPU 301 may switch the operation mode to the semi-self mode when a predetermined operation is performed.

In addition, another example of the predetermined condition is that the predetermined time zone has come. In this case, the CPU 301 switches the operation mode to the full self mode when the predetermined time zone (time) is reached, and switches the operation mode to the semi-self mode after the time zone. Further, another example of the predetermined condition is that the registration device 20 set corresponding to the settlement device 30 is not in operation. In this case, the CPU 301 switches the operation mode to the full self mode when the corresponding registration device 20 is not operating, and switches the operation mode to the semi-self mode when the registration device is operating. A corresponding registration device 20 is preset in the settlement device 30, and the settlement device 30 receives registration data from the corresponding registration device 20. The CPU 301 acquires the operating state of the registration device 20 from the corresponding registration device 20 or the store controller 10. Alternatively, the CPU 301 determines that the corresponding registration device 20 is not operating when the registration data has not been received for a predetermined time or longer, and when the registration data is received, the corresponding registration device 20 is operating. May be determined.

In the semi-self mode, the settlement device 30 first displays the settlement screen 600 as shown in FIG. 6 on the display unit 305. On the settlement screen 600 shown in this figure, the purchase points "2 points" 601 of the products registered in the registration device 20, the total amount "¥ 276" 602, and the message "cash, credit" prompting the selection of the payment method are displayed. You can use it. Please press the button on the right side and select the payment method. "603, the cash button 604 to select cash payment, and the credit button 605 to select credit payment are displayed. There is. The customer presses the cash button 604 or the credit button 605 to select a payment method and settle the product.

Further, in the full self mode, the settlement device 30 first displays the registration start screen 700 as shown in FIG. 7 on the display unit 305. On the registration start screen 700, the message "Please select a button and start registration" 701 prompting you to register the product, the shopping bag start button 702 to register using the shopping bag, and the registration using My Bag. My bag start button 703 is displayed. The customer presses the plastic shopping bag start button 702 or the my bag start button 703, and then registers the product. When the registration of the product is completed, the settlement device 30 displays the settlement screen 600 on the display unit 305 and executes the settlement process.

Further, the settlement device 30 may display on the display unit 305 whether the current operation mode is the semi-full mode or the full self mode. This makes it possible to know which operation mode the settlement device 30 is operating in.

Further, the settlement device 30 may light the barber's pole 311 in a different color depending on the operation mode. For example, the settlement device 30 lights the barber's pole 311 in green in the semi-self mode and lights the barber's pole 311 in red in the full self mode. Thereby, the operation mode of the settlement device 30 can be confirmed by the color of the barber's pole 311. Therefore, the trouble of checking the display unit 305 of the settlement device 30 can be saved, and the operation mode of the settlement device 30 can be known even from a distance.

Subsequently, a processing transition example of the settlement device 30 of the present embodiment will be described with reference to the flowcharts of FIGS. 8 and 9. As an initial state, the settlement device 30 is in a standby state. The standby state is a state of waiting for the customer's operation to be started. In the standby state, the standby screen is displayed on the display unit 305 of the settlement device 30. Here, the settlement device 30 executes the process shown in FIG. 8 in response to the customer starting the operation.

(Step S101) The CPU 301 determines whether or not the operation mode is the semi-self mode. If the CPU 301 determines that the mode is in the semi-self mode, the process proceeds to step S102. If the CPU 301 determines that the mode is full self mode, the process proceeds to step S111.

(Step S102) The CPU 301 reads the registration data received from the registration device 20 in advance and stored in the RAM 303, and displays the settlement screen 600 on the display unit 305 based on the read registration data. After that, the process proceeds to step S103.
(Step S103) The CPU 301 executes the settlement process based on the read registration data. Then, the CPU 301 transmits the settlement end information indicating that the settlement process is completed to the registration device 20 of the transmission source of the registration data via the communication unit 307. After that, the process ends.

(Step S111) The CPU 301 displays the registration start screen 700 on the display unit 305, and executes the registration process of registering the product in response to the registration operation being performed. The customer operates the subtotal key when the registration of the purchased product is completed. When the subtotal key accepts the input, the CPU 301 ends the registration process. After that, the process proceeds to step S112.
(Step S112) The CPU 301 executes the settlement process of the product registered in step S111. After that, the process ends.

Further, the settlement device 30 executes the process shown in FIG. 9 in the standby state in the semi-self mode.
(Step S201) The CPU 301 determines whether or not the above-mentioned predetermined conditions are satisfied. If the CPU 301 determines that the predetermined condition is satisfied, the process proceeds to step S202. If the CPU 301 determines that the predetermined conditions are not satisfied, the process of step S201 is executed again.

(Step S202) The CPU 301 determines whether or not the scale 50 is connected to the scale connecting portion 313. If the CPU 301 determines that the scale 50 is connected, the process proceeds to step S204. If the CPU 301 determines that the scale 50 is not connected, the process proceeds to step S203.

(Step S203) The CPU 301 blinks the barber's pole 311 and sends an alert notifying that the scale 50 is not connected to the registration device 20 via the communication unit 307 so that the scale 50 is not connected. Outputs an error indicating. Upon receiving the alert, the registration device 20 displays that the scale 50 is not connected. After that, the process returns to the process of step S201.

(Step S204) The CPU 301 determines whether or not all the registration data received from the registration device 20 has been settled. When the CPU 301 determines that all the registered data has been settled, the process proceeds to step S205. Further, when the CPU 301 determines that there is registered data that has not been settled, the CPU 301 re-executes the process of step S204.

(Step S205) The CPU 301 switches the operation mode to the full self mode. After that, the process ends.

The settlement device 30 may switch the operation mode from the full self mode to the semi-self mode when the predetermined condition described above is not satisfied in the standby state in the full self mode.

As described above, the POS system of the present embodiment is a POS system including a registration device 20 and a settlement device 30 for registering purchased products purchased by a customer by a clerk, and the settlement device 30 is a registration device. It has two operation modes, a semi-self mode in which the customer setstles the registered products and a full self mode in which the customer registers and setstles the purchased products, and the operation mode is either the semi-self mode or the full self mode. A switchable mode changing means is provided.

According to the above configuration, the payment device can be used as a full self-payment machine for the customer to register and settle the product. Therefore, even if there is no clerk to operate the registration device, the settlement device can be used, so that the settlement device can be effectively used.

Further, in the POS system of the present embodiment, the settlement device 30 further includes a scanner unit 304 that reads code information, and the mode changing means operates a mode when the scanner unit 304 reads the code information attached to the product. To switch to full self mode. According to the above configuration, the settlement device 30 can be set to the full self mode by performing the registration operation of reading the code information attached to the product by the scanner unit 304, so that the settlement device 30 can be easily shifted to the full self mode. Can be made to.

Further, in the POS system of the present embodiment, the mode changing means switches the operation mode to the full self mode when a predetermined time is reached. According to the above configuration, since the settlement device 30 automatically enters the full self mode at a predetermined time, the settlement device 30 can be easily shifted to the full self mode.

Further, in the POS system of the present embodiment, the mode changing means switches the operation mode to the full self mode when the registration device 20 corresponding to the settlement device 30 is not in operation. According to the above configuration, when the registration device 20 is inactive, the settlement device 30 is in the full self mode. Therefore, when there is no clerk to operate the registration device 20 (the registration device 20 is unmanned), the settlement device 30 is operated. It can be used, and the settlement device 30 can be effectively used.

Although the embodiments of the present invention have been described in detail with reference to the drawings, the specific configuration is not limited to this embodiment, and includes designs and the like within a range that does not deviate from the gist of the present invention.

For example, in the above-described embodiment, the settlement device 30 sets the operation mode to the semi-self mode when a predetermined condition is satisfied, but the operation mode switching method is not limited to this. For example, the checkout device 30 may switch the operation mode when the scanner unit 304 reads the bar code (clerk code) attached to the clerk card owned by the clerk. Alternatively, the settlement device 30 may switch the operation mode according to an instruction from the registration device 20 or the store controller 10.

For example, when switching the operation mode by an instruction from the registration device 20, an operation mode switching button for receiving an instruction to switch the operation mode of the settlement device 30 may be displayed on the registration screen of the registration device 20.

FIG. 10 is a diagram showing an example of a registration screen when the operation mode switching button is displayed. The registration device 20 displays a registration screen as shown in FIG. 10 on the display unit (for clerk) 205.
On the registration screen shown in FIG. 10, in addition to the preset buttons (buttons displayed as "strawberry", "apple", etc.) associated with the product information (product code, etc.), the settlement device 30 (buttons displaying "strawberry", "apple", etc.) is executed. That is, to print the checkout machine designation button 501 (buttons displaying "payment machine 1", "payment machine 2", and "payment machine 3") for designating the checkout device 30) for transmitting the registration data, and the checkout ticket. The checkout ticket button 503, the unsettled list button 502 for displaying the unsettled list screen, the operation mode switching button 504 for switching the operation mode of the settlement device 30, and the like are arranged.

In the above-mentioned example, since there are three settlement devices 30 in the POS system 1, the settlement machine 1, the settlement machine 2, and the settlement machine 3 3 corresponding to each of the three as the settlement machine designation button 501. Two buttons are arranged.

Further, in the illustrated example, each settlement machine designation button 501 displays the status (state, operation mode, etc.) related to the corresponding settlement machine. Specifically, each button displays the status related to the corresponding checkout machine with a badge. For example, in the case of illustration, "Full Self" is displayed as a badge on the button of the payment machine 1, "Offline" is displayed as a badge on the button of the payment machine 2, and "Semi-self" is displayed on the button of the payment machine 3. It is displayed in. “Offline” indicates that the settlement device 30 corresponding to the button is in the offline state, or the power of the settlement device 30 corresponding to the button is not turned on.

The display position of the badge is not limited to the display position shown in FIG. 10 (the display position where a part of the badge is displayed outside (upper side) of the button display area), and the entire badge is the button. The display position may be such that it fits within the display area. The status display is not limited to the badge, and a text display area for displaying the wording (text) indicating the status may be provided in the button to display the status in the display area. Also, the color of the button may be changed according to the status.

Further, by operating the operation mode switching button 504, the operation mode of the settlement device 30 can be switched from the registration device 20. As an operation method, the operation mode switching button 504 is pressed to select the selected state, and then the settlement machine designation button 501 of the settlement device 30 for switching the operation mode is pressed to perform the settlement corresponding to the pressed settlement machine designation button 501. The operation mode of the device 30 can be switched.

For example, if the operation mode switching button 504 is pressed to select the state and then the settlement machine designation button 501 of the settlement machine 1 is pressed, the registration device 20 sets the operation mode for the settlement device 30 corresponding to the settlement machine 1. Send a switch instruction message. The same applies to the case of switching the operation mode of the settlement device 30 corresponding to the settlement machine 2 and the settlement machine 3. In this way, when the registration device 20 accepts the operation of switching the operation mode of each settlement device 30, the registration device 20 transmits an operation mode switching instruction message to each settlement device 30 based on the accepted operation.

Further, the settlement device 30 that has received the operation mode switching instruction message switches the operation mode. For example, when the settlement device 30 receives an operation mode switching instruction message while operating in the operation mode "full self", the settlement device 30 switches the operation mode to "semi-self". Further, for example, when the settlement device 30 receives the operation mode switching instruction message while operating in the operation mode "semi-self", the settlement device 30 switches the operation mode to "full self". As a result, the registration device 20 accepts an operation for switching the operation mode of each settlement device 30, and can switch the operation mode of each settlement device 30 based on the accepted operation.

It should be noted that the operation mode of the settlement device 30 may be switched from the store controller 10 in the same manner as the method of switching the operation mode of the settlement device 30 from the registration device 20.

Further, for example, the settlement device 30 may switch the operation mode according to the number of people who have settled per unit time. For example, the settlement device 30 operates in the semi-self mode when the number of people is equal to or more than a predetermined threshold value, and operates in the full self-mode when the number of people is smaller than the predetermined threshold value. In addition, the settlement device 30 may switch the operation mode according to the number of people who have settled in each time zone on the same day of the week on the previous day or last week. For example, the settlement device 30 operates in the semi-self mode when the number of people is equal to or more than a predetermined threshold value, and operates in the full self mode when the number of people is smaller than the predetermined threshold value.

Further, for example, the settlement device 30 may switch the operation mode based on the shift information of the clerk. For example, the settlement device 30 operates in the semi-self mode when the clerk with the shift is equal to or higher than the predetermined threshold value, and in the full self mode when the clerk with the shift is less than the predetermined threshold value. Operate.

Further, for example, the settlement device 30 may switch the operation mode depending on whether or not the scale 50 is connected. For example, the settlement device 30 operates in the semi-self mode when the scale 50 is not connected, and operates in the full self mode when the scale 50 is connected.

Further, for example, the settlement device 30 may switch the operation mode by turning the scanner unit 304 ON / OFF. For example, the settlement device 30 operates in the full self mode when the scanner unit 304 is ON, and operates in the semi-self mode when the scanner unit 304 is OFF.

Further, for example, the settlement device 30 may change the operation mode to the full self mode after a certain period of time elapses from the time when the user logs out from the semi-self mode. Similarly, the settlement device 30 may change the operation mode to the semi-self mode after a certain period of time has elapsed from the time when the user logged out from the full self mode.

Further, the settlement device 30 may operate the scale 50 in the weighing mode in which the product is weighed in the full self mode, and may set the scale 50 in the non-weighing mode (do not weigh the product) in the semi-self mode.

Further, in the above-described embodiment, as an aspect of designating the settlement device 30 to execute the settlement process in the semi-self mode, a mode in which the clerk designates the settlement device 30 to execute the settlement process by the registration device 20 has been described. However, the present invention is not limited to this, for example, a clerk issues a payment processing medium (accounting ticket (registered trademark)) handed to the customer by the registration device 20, and the clerk handed the accounting ticket. It may be a mode in which the customer makes one checkout device 30 read. That is, the customer designates the settlement device 30 to execute the settlement process from among the plurality of settlement devices 30 by having the settlement device 30 read the checkout ticket handed over by the clerk.

The registration data identification information and the registration device identification information are printed on the checkout ticket in either a one-dimensional code or a two-dimensional code format. When the checkout device 30 reads the checkout ticket, the registration data (registration data corresponding to the checkout ticket) generated in the registration device 20 via the LAN 11 reads the checkout ticket. It is transmitted to the device 30.

That is, when the settlement device 30 reads the accounting ticket, the settlement device 30 transfers the registration data corresponding to the accounting ticket (registration data identified by the registration data identification information obtained from the accounting ticket) to the accounting ticket. The registration device 20 that requested the registration device 20 (the registration device 20 identified by the registration device identification information obtained from the checkout ticket) (sends the request information) and requested the registration data is the requested registration. The data is transmitted to the requesting settlement device 30. The settlement device 30 may request the registration data from the registration device 20 via the store controller 10. Further, the registration device 20 may transmit the registration data to the settlement device 30 via the store controller 10. In addition, the registration device 20 uses an accounting ticket in which the registration data identification information and the registration device identification information are printed in a two-dimensional code instead of the accounting ticket in which the registration data identification information and the registration device identification information are printed in a one-dimensional code or a two-dimensional code. It may be issued. When the checkout device 30 reads the checkout ticket on which the registration data is printed with a two-dimensional code, the checkout device 30 directly acquires the registration data from the checkout ticket.

Further, for example, even when the checkout device 30 is operating in the full self mode, it may be operated in the semi-self mode when the checkout ticket is read.

Further, for example, the settlement device 30 performs recall or hold after switching the operation mode, and when returning to the settlement process processed in the operation mode before the switch, temporarily returns to the operation mode before the switch. You may. Further, for example, when the settlement device 30 performs recall or hold after switching the operation mode and returns to the settlement processing processed in the operation mode before switching, whether or not to temporarily return to the operation mode before switching. The pop-up screen may be displayed.

Next, the settlement screen of the settlement device 30 when operating in the semi-self mode will be described. FIG. 11 is a diagram showing an example of a screen for selecting a payment method displayed by the payment device when operating in the semi-self mode. When the registration data is read out, the settlement device 30 displays a screen for selecting a payment method, as shown in FIG. In the illustrated example, the purchase amount, the operation keys "cash", "credit", "electronic money A" to "electronic money D", and the like are displayed on the screen for selecting the payment method.

When "cash" is selected as the payment method on the screen for selecting the payment method shown in FIG. 11, the settlement device 30 displays a screen for displaying the deposit amount and the like. FIG. 12 is a diagram showing a screen for displaying the deposit amount and the like displayed by the settlement device when operating in the semi-self mode. In the illustrated example, an image in which the guidance "coin" indicating the position of the coin insertion slot 312 and the guidance "banknote" indicating the position of the bill insertion slot 313 blink, and an image in which a simulated bill is inserted into the bill insertion slot 313. .. The purchase amount and the deposit amount are displayed. As a result, the customer can easily grasp the position of the bill insertion slot 313. In addition, the customer can grasp the purchase amount and the deposit amount.

When cash is inserted by the customer while the screen shown in FIG. 12 is displayed, the settlement device 30 performs the settlement process, and ends the process when the settlement process is completed. Even when a payment method other than "cash" is selected on the screen for selecting the payment method shown in FIG. 11, the settlement device 30 is the same as when "cash" is selected as the payment method. In addition, the settlement process is performed. The screen displayed by the settlement device 30 when operating in the semi-self mode is not limited to the examples shown in FIGS. 11 and 12, and may be any screen.

Further, the settlement device 30 may notify the operation mode by changing the mode of the barber's pole 311 depending on the operation mode. For example, the settlement device 30 may light the barber's pole 311 in blue when operating in the semi-self mode, and may light the barber's pole 311 in green when operating in the full self mode. Further, for example, the settlement device 30 continuously lights the barber's pole 311 in blue when operating in the semi-self mode, and blinks the barber's pole 311 in blue when operating in the full self mode. May be good. The mode of the barber's pole 311 according to the operation mode is not limited to the above, and any mode may be used as long as the operation mode of the settlement device 30 can be determined.

Further, a face-to-face type settlement device 30 may be provided in which display units 305 are provided on the front side and the back side of the settlement device 30, respectively, and the settlement unit 310 capable of cash settlement is directed to the customer side. The scanner unit 304 may be provided on the front side and the back side, respectively, or one scanner unit 304 may be used in common. For example, the scanner unit 304 may be configured to be rotatable so that the scanner unit 304 can be arbitrarily moved to the front side and the back side by rotating the scanner unit 304. Further, for example, by lengthening the cable connecting the main body of the settlement device 30 and the scanner unit 304, it may be possible to use it on both the front side and the back side.

FIG. 13 is a view showing an external example of the settlement device 30 in which the display unit 305 and the operation unit 306 are provided on the front side and the back side, respectively, in the present embodiment. In the illustrated example, the settlement device 30 is used with the front side as the customer side and the back side as the clerk side.

FIG. 13A shows an example when operating in the semi-self mode. After the clerk registers the purchased product using the display unit 305 and the operation unit 306 provided on the back side and the scanner unit 304, the customer operates the settlement unit 310 to perform the settlement process.

FIG. 13B shows an example when operating in the full self mode. In the illustrated example, the customer registers the purchased product using the display unit 305 and the operation unit 306 provided on the front side, and the scanner unit 304, and operates the settlement unit 310 to perform the settlement process.

In this way, by providing the display unit 305 and the operation unit 306 on the front side and the back side of the payment device 30, a semi-self mode in which the clerk registers the purchased product and the customer performs the payment process, and the customer purchases the product. The settlement device 30 can be operated as a full self-mode in which the settlement process is performed by registering the above.

The operation unit 306 may be provided with a switching key so that the operation of the semi-self mode and the full self mode can be switched by pressing the switching key. Further, when the settlement device 30 is operating in the full self mode, the display unit 305 on the back side (clerk side) may display a display indicating that the payment device 30 is operating in the full self mode. ..

The method of switching between the semi-self mode and the full self mode as the operation mode of the settlement device 30 is not limited to the pressing of the switching key, and any method may be used. For example, when the scanner unit 304 is configured to be rotatable and the scanner unit 304 is moved to the front side (customer side) by rotating the scanner unit 304, the settlement device 30 operates in the full self mode and is rotated. When the scanner unit 304 is moved to the back side (clerk side), the settlement device 30 may operate in the semi-self mode. Further, when the payment terminal (electronic money, credit terminal) is provided in the payment device 30 and can be rotated, and the payment terminal is moved to the front side (customer side) by rotating the payment terminal 30, the payment device 30 Operates in full self mode, and when the payment terminal is moved to the back side (clerk side) by rotating, the settlement device 30 may operate in semi-self mode.

Further, for example, when scanner units 304 are provided on the front side and the back side of the settlement device 30, respectively, and the scanner unit 304 on the front side (customer side) is used, the settlement device 30 operates as a full self mode. When the scanner unit 304 on the back side (clerk side) is used, the settlement device 30 may be operated in the semi-self mode.

Further, for example, when registering a purchased product at a convenience store, it is often the case that the scanner unit 304 first reads the clerk's barcode and then registers the purchased product. Therefore, the scanner unit 304 may read the bar code of the clerk to switch from the full self mode to the semi-self mode. Further, the settlement device 30 may switch from the semi-self mode to the full self mode when the settlement process is completed (for example, immediately after the settlement process is completed or after a predetermined time has elapsed after the settlement process is completed). good. In this way, by automatically switching to the full self mode, it becomes possible to settle efficiently.

Further, the semi-self mode and the full self mode cannot be switched when the settlement device 30 is performing the registration process or the settlement process, and the semi-self mode and the full self mode can be switched only when the settlement device 30 is in standby. It may be.

Further, the mode may be automatically changed when the number of clerk logged in to the settlement device 30 becomes less than or equal to a predetermined number (or more). Specifically, when the number of clerk is smaller than the number of settlement devices 30 (for example, when there are two settlement devices 30 and the number of clerk is one, or when there are three settlement devices 30 and the number of clerk is one or two. In the case of a person), since the clerk will surely not be attached to one or more settlement devices 30, the vacant settlement device 30 may be switched to the full self mode. Also, when the number of checkout devices 30 is the same as the number of clerk, or the number of clerk is large (for example, when there are two checkout devices 30 and two or more clerk, or when there are three checkout devices 30 and three or more clerk). In the case), since a clerk can surely be attached to the settlement device 30, the settlement device 30 may be switched to the semi-self mode.

Further, as a method of switching between the semi-self mode and the full self mode, it may be switched by inputting "mode switching" or the like by voice. For example, the settlement device 30 may be provided with a voice input device, or an external terminal (for example, a higher-level server, a mobile terminal owned by a clerk, etc.) may be used to input voice.

Further, when a switching key is provided on the display unit 305 or the operation unit 306 on the back side (clerk side), when switching from the semi-self mode to the full self mode by operating the switching key and then switching to the semi-self mode again, If the settlement process in the full self mode is not completed, the execution of the switching key may be prohibited.

In addition, when the display unit 305 is provided on both the back side (clerk side) and the front side (customer side) and the mode is switched to the full self mode, the payment is made after a predetermined time has passed after the registration of the purchased product is completed. When the process is not completed, an error may be displayed on the display unit 305 on the back side (clerk side).

Further, when the settlement device 30 is operating in the semi-self mode, the customer may be able to register another product when the clerk processes the payment of the utility charge. In addition to the payment processing of utility charges, the clerk will make a separate account because the payment method is restricted (only cash can be sold) unlike regular products such as reservation sales, ticket issuance, stamp sales, and cigarettes. Even when payment is being processed for a possible item, the customer may be able to register another item. As a result, the time required for the registration process of the purchased product can be significantly reduced. At this time, the product registered on the clerk side and the product registered on the customer side may be displayed separately. As a result, even if the customer has erroneously registered or illegally registered, it can be easily noticed.

Even if there are no restrictions on the payment method such as utility charges, even if the product can be taken out only by the clerk, such as prepared foods, Chinese steamed buns, donuts, and coffee, when the clerk is performing these registration processes. , The customer may be able to register another product. Even in this case, the registration of the purchased product can be overlapped, and the time required for the registration process of the purchased product can be significantly shortened.

Further, the scanner unit 304 may be provided on the clerk side and the customer side so that both the clerk side and the customer side can register the purchased product. Even in this case, the registration of the purchased product can be overlapped, and the time required for the registration process of the purchased product can be significantly shortened.

In addition, when the checkout device 30 is operating in the full self mode, a bar on the medium in which the customer operates the display unit 305 to register products such as tobacco, Chinese steamed buns, donuts, and coffee that the clerk has no choice but to take out. When the code is registered by reading it with the scanner unit 304, or when it is registered with a wireless tag or the like, information indicating which settlement device 30 is used in the settlement device 30 in the semi-self mode in which the clerk is present (for example, the number of the settlement device 30). May also be notified. When the information indicating which product the store clerk needs to take out and the information indicating which payment device 30 is used are notified together, the registered product name may also be notified. The notification method may be, for example, a pop-up display, voice, vibration, receipt output, or the like. Then, the clerk may take the notified product and head to the payment device 30 operating in the full self mode after the customer's response in the semi-self mode is completed based on the notification. As a result, the product can be picked up before going to the checkout device 30 operating in the full self-mode, so that the trouble can be saved twice.

In addition, when the checkout device 30 is operating in the full self-mode, the scanner unit scans the barcode on the medium in which the customer operates the display unit 305 to register products such as tobacco and Chinese steamed buns that the clerk has no choice but to take out. When registered by reading with 304 or by using a wireless tag or the like, the semi-self-mode settlement device 30 having a clerk may be notified to that effect. At this time, the storage location such as a shelf on which the product is placed may be notified. As a method of notification, for example, a lamp or the like of the storage location may be turned on, blinking, and output as "○○ was selected by voice". This makes it easier for the clerk to select the product. Even when operating in the semi-self mode, the storage location such as a shelf on which the product is placed may be notified.

In addition, payment units 310 are provided on the front and back of the payment device 30 so that the payment device 30 operates in a normal mode in which a clerk registers purchased products and performs payment processing in addition to the semi-self mode and full self mode. You may. The settlement device 30 may be able to perform the above-described processing even when operating in the normal mode, as in the case of operating in the semi-self mode.

In addition, in the POS system equipped with the face-to-face payment device 30 that operates in the semi-self mode when totaling (closing) the daily cash register, the customer is inconvenienced by performing as many operations as possible on the customer side. It is assumed that you do not want to be, or you do not want to show the customer the screen operated by the clerk such as the number of denominations information as much as possible. On the other hand, there are also items that must be displayed when operating on the settlement unit 310 (change fishing ticket machine) side (for example, display of the number of denominations, a confirmation button thereof, a button for starting the final closing process, and the like). Therefore, it is necessary as much as possible by displaying a certain part of a series of processes on the display unit 305 on the back side (clerk side) and displaying the subsequent processes on the front side (customer side). It is possible to perform the processing on the back side (clerk side) and perform the minimum necessary processing on the front side (customer side). When the display is displayed on the display unit 305 on the front side (customer side), the same screen may be mirrored and displayed on the display unit 305 on the back side (clerk side).

As a similar example, guidance on error handling such as error handling of the settlement unit 310 (change billing machine) and error notification such as running out of receipt paper (for example, information display such as contact XX) The front side (clerk side) until the necessary processing is performed by displaying the bills and coins, that is, information such as the lack of a specific denomination) on the display unit 305 on the back side (clerk side). The display unit 305 on the customer side) may simply display that error processing is being handled. Furthermore, even when replenishing insufficient bills / coin coins or taking out excess bills, error handling guidance is displayed on the display unit 305 on the back side (clerk side), and necessary processing is performed on the back side (clerk side). Until this is done, the display unit 305 on the front side (customer side) may simply display that error processing is being handled.

In addition, especially at convenience stores at midnight, the number of clerk is often small, and many operations other than cash register operations such as product delivery and display are performed, and even if the customer wants to settle, he / she may not notice it. Therefore, when the customer operates the checkout device 30 to start the registration of the purchased product in the full self mode, the customer notifies that the purchased product is being registered in the full self mode (for example, the lamp lights up and a predetermined voice sounds. , The mobile terminal of the clerk may display the number of the cashier at which the customer is making full self-payment). Then, the clerk who noticed the notification goes to the cash register, switches from full self mode to semi-self mode even if the customer is in the middle of registration, continues to register unregistered purchased products, and puts cash etc. to the customer. You may go first. As a result, the settlement work can be made more efficient and the satisfaction of the customer can be increased.

A program for realizing the functions of the registration device 20 and the settlement device 30 described above is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read by the computer system and executed. As a result, the processing as the registration device 20 and the settlement device 30 described above may be performed. Here, "loading and executing a program recorded on a recording medium into a computer system" includes installing the program in the computer system. The term "computer system" as used herein includes hardware such as an OS and peripheral devices. Further, the "computer system" may include a plurality of computer devices connected via a network including a communication line such as the Internet, WAN, LAN, and a dedicated line. Further, the "computer-readable recording medium" refers to a portable medium such as a flexible disk, a magneto-optical disk, a ROM, or a CD-ROM, or a storage device such as a hard disk built in a computer system. As described above, the recording medium in which the program is stored may be a non-transient recording medium such as a CD-ROM.

The recording medium also includes an internal or external recording medium that can be accessed from the distribution server to distribute the program. The code of the program stored in the recording medium of the distribution server may be different from the code of the program in a format that can be executed by the terminal device. That is, the format stored in the distribution server does not matter as long as it can be downloaded from the distribution server and installed in a form that can be executed by the terminal device. The program may be divided into a plurality of parts, downloaded at different timings, and then combined by the terminal device, or the distribution server for distributing each of the divided programs may be different. Furthermore, a "computer-readable recording medium" is a volatile memory (RAM) inside a computer system that serves as a server or client when a program is transmitted via a network, and holds the program for a certain period of time. It shall also include things. Further, the above program may be for realizing a part of the above-mentioned functions. Further, it may be a so-called difference file (difference program) that can realize the above-mentioned function in combination with a program already recorded in the computer system.

10 Store controller, 11 LAN, 20 Registration device, 30 Settlement device, 201 CPU, 202 ROM, 203 RAM, 204 Scanner unit, 205 Display unit (for clerk), 205a Display unit (for customer), 206 Operation unit, 207 communication Unit, 208 buzzer, 209 printing unit, 301 CPU, 302 ROM, 303 RAM, 304 scanner unit, 305 display unit, 306 operation unit, 307 communication unit, 308 buzzer, 309 printing unit, 310 payment unit, 311 sign pole, 312 Human sensing sensor, 313 scale connection

Claims (3)

It is a POS system equipped with a registration device and a settlement device for registering purchased products purchased by a customer by a clerk.
The settlement device is
Possess a ruse Mi self mode to checkout the customer the goods registered in the registration device, the customer two modes of operation with full self-mode for settlement to register the purchased products,
A mode changing means capable of switching the operation mode between the semi-self mode and the full self mode is provided.
The registration device includes a key that accepts an operation for switching the operation mode of the payment device.
The mode changing means switches from the semi-self mode to the full self mode based on the operation of the key.
A POS system characterized by that. It is a settlement device included in a POS system including a registration device and a settlement device for registering purchased products purchased by a customer by a clerk.
Possess a ruse Mi self mode to checkout the customer the goods registered in the registration device, the customer two modes of operation with full self-mode for settlement to register the purchased products,
A mode changing means capable of switching the operation mode between the semi-self mode and the full self mode is provided.
The mode changing means switches from the semi-self mode to the full self mode based on the operation of the key provided in the registration device and accepts the operation of switching the operation mode of the settlement device.
A payment device characterized by that. The clerk to the computer as a settlement device included in the POS system comprising a registration device and the fine calculation device for the registration of the purchased commodity by the customer purchased by,
And Rousset Mi self mode to checkout the customer the goods registered in the registration device; customer operated in two modes of operation with full self-mode for settlement to register the purchased products,
A step of switching the operation mode to either the semi-self mode or the full self mode,
It is a program to execute
In the switching step, the semi-self mode is switched to the full self mode based on the operation of the key provided with the registration device and accepting the operation of switching the operation mode of the settlement device.
program.

Images