JP6627715B2 - Product sales data processing system, product sales data processing method, and program - Google Patents

Description

The present invention relates to a product sales data processing system , a product sales data processing method, and a program .

  For example, there is known a payment apparatus that can be switched between an operation mode for actual business and an operation mode (training mode) for simulating actual business (for example, see Patent Document 1).

JP 2014-134891 A

  Further, there is known a POS system in which a registration device for registering a product and a payment device for performing payment for the product registered by the registration device are separated from each other. Even in such a POS system, it is possible to configure so that the operation mode can be individually switched for each of the registration device and the settlement device.

In the case of the above configuration, for example, there is a possibility that at least one of the registration device and the settlement device is in the training mode. In such a situation, even if the registration device performs the product registration operation and the payment device performs the payment processing operation, the accounting result is not correctly recorded.
However, in a configuration in which the registration device and the checkout device are separated from each other, the clerk must check the status such as the operation mode for each of the registration device and the checkout device. For this reason, for example, even in a situation where at least one of the registration device and the payment device is in the training mode in the actual work, the clerk or the customer can perform operations related to product registration and payment without being aware. Could be harmed.

  The present invention has been made in view of such circumstances, and in a POS system having a configuration in which a registration device and a payment device are separated, the status set by the registration device and the payment device matches the payment process. The purpose is to be able to take appropriate measures in situations where there is no such situation.

One embodiment of the present invention that solves the above-described problem is a product including a registration device that registers a product purchased by a customer in response to an operation of a clerk, and a plurality of payment devices that performs a payment process in accordance with the operation of the customer. a sales data processing system, said registration device includes a registration means for registering a product, the mode of operation of the settlement apparatus performs the same operation as in the commercial mode and business corresponding to normal working in simulated First inquiry means for inquiring of the settlement apparatus which of the training modes is possible, and an operation mode of the adjustment apparatus and an operation mode of the registration apparatus indicated by a response to the inquiry by the first inquiry means. Operating mode determining means for determining whether or not the same is the same in the business mode; and operating mode of the settlement apparatus by the first operating mode determining means. A first operation for performing control to change the operation mode of the settlement apparatus to the business mode when it is determined that the operation mode of the registration device is the business mode and different from the training mode. The operation mode of the checkout device and the operation mode of the registration device indicated by the response to the inquiry by the first inquiry device are the same in the business mode by the mode change control unit and the first operation mode determination unit. And a transmission unit for transmitting payment information indicating the content of the registration of the product by the registration unit to the payment device when it is determined that the registration is completed.
One embodiment of the present invention is a merchandise sales data processing system including a registration device that registers merchandise purchased by a customer in response to a store clerk's operation and a plurality of payment devices that perform a payment process in accordance with the customer's operation. The payment device determines whether the operation mode of the registration device is a business mode corresponding to a normal business or a training mode capable of simulating the same operation as in a business. Second inquiry means for inquiring the registration device, and whether or not the operation mode of the registration device and the operation mode of the registration device indicated by the response to the inquiry by the second inquiry device are the same in the business mode. The second operation mode determining means and the second operation mode determining means determine that the operation mode of the registration device is the training mode, Product sales data comprising: a second operation mode change control means for performing control to change the operation mode of the registration device to the business mode when it is determined that the operation mode of the recording device is the business mode. It is a processing system.
One embodiment of the present invention is a merchandise sales data processing system including a registration device that registers merchandise purchased by a customer in response to a store clerk's operation and a plurality of payment devices that perform a payment process in accordance with the customer's operation. a merchandise sales data processing method in the registration apparatus, a registration step of registering a product, the mode of operation of the settlement apparatus is simulated the same operation as in the commercial mode and business corresponding to normal working A first inquiry step of inquiring the settlement apparatus which of the training modes can be performed, an operation mode of the settlement apparatus indicated by a response to the inquiry by the first inquiry step, and an operation of the registration apparatus A first operation mode determination step for determining whether the mode is the same as the business mode, and the first operation mode determination step. Thus, while the operation mode of the payment device is the training mode, if it is determined that the operation mode of the registration device is a business mode and different, the operation mode of the payment device to the business mode. A first operation mode change control step of performing a control to change the operation mode, and the first operation mode determination step, wherein the operation mode of the settlement apparatus and the operation mode of the registration apparatus indicated by a response to the inquiry in the first inquiry step If the bets is determined to be the same in business mode, a merchandise sales data processing method and a transmission step of transmitting settlement information indicating the content of registration of the product by the registration step to the settlement apparatus.
One embodiment of the present invention is a merchandise sales data processing system including a registration device that registers merchandise purchased by a customer in response to a store clerk's operation and a plurality of payment devices that perform a payment process in accordance with the customer's operation. the computer as registration apparatus in the registration means for registering a product, the mode of operation of the settlement device, a training mode in which the same operation as in the commercial mode and business corresponding to normal working can simulatively performed that First inquiry means for inquiring of the settlement apparatus which of
First operation mode determining means for determining whether an operation mode of the settlement apparatus indicated by a response to the inquiry by the first inquiry means and an operation mode of the registration apparatus are the same in a business mode,
When the first operation mode determination means determines that the operation mode of the payment apparatus is the training mode and the operation mode of the registration apparatus is the business mode, the payment apparatus is different. Operating mode change control means for performing control for changing the operating mode to the business mode, and an operation mode of the settlement apparatus indicated by a response to an inquiry by the first inquiry means by the first operation mode determining means. And when the operation mode of the registration device is determined to be the same in the business mode, the function of transmitting the payment information indicating the content of the product registration by the registration device to the payment device . It is a program.

  ADVANTAGE OF THE INVENTION According to this invention, in the POS system of the structure with which the registration apparatus and the payment apparatus were separated, when the status set by the registration apparatus and the payment apparatus is not suitable for the payment processing, appropriate action is taken. The effect that it becomes possible to achieve is obtained.

It is a figure showing the example of composition of the POS system in a 1st embodiment. FIG. 2 is a diagram illustrating a configuration example of a registration device according to the first embodiment. It is a figure showing the example of composition of the settlement device in a 1st embodiment. It is a figure showing an example of appearance of a registration device and a checkout device in a 1st embodiment. It is a figure showing an example of a goods registration screen in a 1st embodiment. FIG. 7 is a diagram illustrating an example of an error notification mode according to the first embodiment. It is a flowchart which shows the example of a process procedure which a registration apparatus and a payment apparatus in 1st Embodiment perform. It is a flow chart which shows an example of a processing procedure which a registration device and a checkout device in a 2nd embodiment perform. It is a figure showing an example of a bill in a 3rd embodiment. It is a figure which shows the example of a mode of the standby screen and error notification displayed on the settlement apparatus in 3rd Embodiment. It is a flow chart which shows an example of a processing procedure which a registration device and a checkout device in a 3rd embodiment perform. It is a flow chart which shows an example of a processing procedure which a registration device and a checkout device perform in a 4th embodiment. It is a flow chart which shows an example of a processing procedure which a registration device and a checkout device in a 5th embodiment perform. It is a figure showing the example of a display mode of a state notice picture in a modification of this embodiment.

Hereinafter, embodiments of the present invention will be described with reference to the drawings.
<First embodiment>
FIG. 1 shows a configuration example of a POS system 1 (an example of a product sales data processing system) according to the present embodiment. The POS system 1 shown in FIG. 1 includes a store controller 10, a registration device 20, and three payment devices 30-1, 30-2, and 30-3.
In the following description, the settlement apparatuses 30-1, 30-2, and 30-3 are described as the settlement apparatus 30 unless otherwise specified.
The store controller 10, the registration device 20, and the three settlement devices 30 are interconnected by a wired or wireless LAN (Local Area Network) 11.

Note that the configuration of the POS system 1 shown in FIG. 1 is an example, and for example, the configuration of the POS system 1 may include two or more registration devices 20 or two or less or four or more registration devices. It may be configured to include the settlement device 30. Further, the configuration of the POS system 1 may not include the store controller 10.
When the POS system 1 does not include the store controller 10, the POS system 1 may include another device (for example, a registration device 20 when two or more registration devices 20 are present). 20), the function as the store controller 10 may be shared.

The store controller 10 is a computer that controls the POS system 1, and manages various information such as a product master. The store controller 10 appropriately transmits the latest product master to the registration device 20 and each settlement device 30. The product master is a file that stores product information such as product identification information (for example, JAN code), product name (product name, item name), sales price, and discount information of each product.
The store controller 10 acquires a product master on which the latest product information is reflected from outside (for example, a server at the headquarters or a medium such as a CD-ROM) and transmits the master to the registration device 20 and each settlement device 30 as appropriate.

The registration device 20 executes a registration process for registering a product to be purchased. The registration of the product is performed by, for example, reading a barcode attached to the product using a scanner, or operating a preset button or the like displayed on the product registration screen.
In addition, the registration device 20 generates and stores information used for settlement of the registered merchandise (hereinafter, referred to as settlement information).

  The payment information includes payment information identification information for identifying the payment information, registration date and time, product identification information of each registered product, product name of each registered product, sales price, discount information, and purchase target product information. It includes the number of trades (the number of purchases) indicating the number of items and the total amount (total amount) of the products to be purchased. In addition, the payment information may further include registration device identification information for identifying the registration device 20 that has generated the payment information (that is, the registration device 20 that has registered the product related to the payment information).

  The payment information is used in the payment processing in the payment device 30. The settlement process is a process of paying and paying for the price of a registered product by selectively using cash, electronic money, a credit card, or the like.

  In the present embodiment, there are a plurality of settlement devices 30, but one of the plurality of settlement devices 30 performs the settlement process using the settlement information generated in the registration device 20. As a mode of designating the settlement apparatus 30 for which the settlement processing is to be executed from among the plurality of settlement apparatuses 30, there are the following first designation mode and second designation mode.

The first designation mode is a mode in which the clerk specifies the payment device 30 for executing the payment process by the registration device 20.
That is, the clerk performs an operation of designating the settlement apparatus 30 on the registration apparatus 20, thereby designating the settlement apparatus 30 to execute the settlement processing from among the plurality of settlement apparatuses 30.
The registration device 20 displays operation information indicating the operation status of each settlement device 30. When the clerk specifies the settlement device 30, the registration device 20 checks the operation status of each settlement device 30. You may be able to.

When the clerk specifies the payment apparatus 30, the payment information generated by the registration apparatus 20 is transmitted (output) to the payment apparatus 30 specified by the clerk via the LAN 11. That is, when the settlement apparatus 30 is designated following the registration processing, the registration apparatus 20 transmits the settlement information based on the registration processing to the designated settlement apparatus 30. For example, the clerk verbally tells the customer to go to the designated payment device 30 to have the payment performed.
In the present embodiment, the registration device 20 transmits the payment information directly to the payment device 30. However, the registration device 20 may transmit the payment information to the payment device 30 via the store controller 10.

In the second designation mode, a clerk issues a settlement processing medium (account certificate (registered trademark)) handed to the customer by the clerk at the registration device 20, and sends the account certificate handed by the clerk to the customer. This is a mode in which the customer causes any one of the checkout devices 30 to read.
In other words, the customer specifies the payment device 30 for executing the payment process from the plurality of payment devices 30 by causing the payment device 30 to read the bills handed by the clerk.
The check ticket is printed with settlement information identification information and registration device identification information in a format based on either one-dimensional code or two-dimensional code information.

When the check sheet is read by the checkout device 30, the checkout information (checkout information corresponding to the checkout note) generated by the registration device 20 via the LAN 11 is used to read the checkout sheet. Sent to device 30.
That is, when the accounting device is read, the accounting device 30 transmits the accounting information corresponding to the accounting certificate (the accounting information identified by the accounting information identification information obtained from the accounting certificate) to the accounting certificate. (The registration device 20 identified by the registration device identification information obtained from the bill) is sent to the registration device 20 (sending the settlement information request), and the registration device 20 requested for the settlement information is The payment information is transmitted to the requesting payment device 30.
In this embodiment, the settlement apparatus 30 directly requests the registration apparatus 20 for the settlement information. However, the settlement apparatus 30 may request the registration apparatus 20 for the settlement information via the store controller 10.
Further, the registration device 20 transmits the payment information directly to the payment device 30, but may transmit the payment information to the payment device 30 via the store controller 10.

  In addition, the registration device 20 replaces the bill with the settlement information identification information and the registration device identification information printed with a one-dimensional code or a two-dimensional code, and replaces the bill with the balance information printed with a two-dimensional code. May be issued. When the payment device 30 reads a bill on which payment information is printed in a two-dimensional code, the payment device 30 directly obtains the payment information from the bill.

  The payment device 30 performs a payment process according to a customer operation. Further, when the settlement process is completed, the settlement device 30 notifies the registration device 20 of the termination of the settlement process.

Next, a configuration example of the registration device 20 and the settlement device 30 will be described with reference to FIGS.
FIG. 2 is a block diagram illustrating a configuration example of the registration device 20. FIG. 3 is a block diagram illustrating a configuration example of the settlement apparatus 30. FIG. 4 is a perspective view showing an example of the appearance of the registration device 20 and the settlement device 30.

  As shown in FIG. 2, the registration device 20 includes a CPU (Central Processing Unit) 201, a storage unit 202, a RAM (Random Access Memory) 203, a scanner unit 204, a store clerk display unit 205, and a customer display unit. The printer includes a unit 205a, an operation unit 206, a communication unit 207, a buzzer 208, and a printing unit 209. These can communicate with each other via a bus.

The CPU 201 is a central processing unit, and controls the operation of the registration device 20 by reading and executing a program stored in the storage unit 202.
The storage unit 202 is an auxiliary storage device of the CPU 201, and stores programs and various information used by the CPU 201.

The RAM 203 is a main storage device of the CPU 201 and stores various information. For example, the RAM 203 stores the product master acquired from the store controller 10, the settlement information generated after the registration process, and the like.
Further, the RAM 203 in the present embodiment stores settlement information processing status information indicating the processing status of the settlement information generated according to one transaction.
Further, the RAM 203 in the present embodiment stores recall history information indicating a history of occurrence of recall.
Further, the RAM 203 may store operation information and the like received from each settlement apparatus 30.
The scanner unit 204 optically reads a bar code (product code) attached to the product.

The clerk display unit 205 is a touch panel (for example, a liquid crystal touch panel), and displays various information for the clerk.
For example, the clerk display unit 205 displays a product registration screen or the like in which preset buttons associated with product information (product code and the like) are arranged.

  The customer display unit 205a displays various information for customers. For example, the customer display unit 205a displays the price of a registered product or the like. The customer display unit 205a may be a touch panel (for example, a liquid crystal touch panel).

  The operation unit 206 includes various operation buttons (subtotal key, current total key, numeric key, correction key, preset key, and the like) for operating the registration device 20. For example, when an operation button (preset key) is operated, the operation unit 206 accepts an operation input for product information (product code or the like) preset and registered in the preset key.

The communication unit 207 communicates with another device via the LAN 11.
The buzzer 208 generates a buzzer sound when a clerk needs to confirm the operation.
The printing unit 209 prints and issues a medium as needed. For example, the printing unit 209 can print and issue a voucher.

  FIG. 4 shows an example of the external appearance of the registration device 20 including the scanner unit 204, the salesperson display unit 205, the operation unit 206, and the printing unit 209.

  As shown in FIG. 3, the settlement apparatus 30 includes a CPU 301, a storage unit 302, a RAM 303, a scanner unit 304, a display unit 305, an operation unit 306, a communication unit 307, a buzzer 308, and a printing unit 309. , A settlement unit 310, a sign pole 311, and a human detection sensor 312. These can communicate with each other via a bus.

The CPU 301 is a central processing unit, and controls the operation of the settlement apparatus 30 by reading and executing a program stored in the storage unit 302.
The storage unit 302 is an auxiliary storage device of the CPU 301, and stores various information used by the CPU 301 including programs.

The RAM 303 is a main storage device of the CPU 201 and stores various information. For example, the RAM 303 stores a product master acquired from the store controller 10 and settlement information acquired from the registration device 20.
The scanner unit 304 optically reads, for example, a one-dimensional or two-dimensional code printed on a bill, a bar code (member code) attached to a member card or the like.

  The display unit 305 is a touch panel (for example, a liquid crystal touch panel) and displays various information. For example, the display unit 305 displays a settlement screen on which a total amount and the like are displayed.

  The operation unit 306 includes various operation buttons (such as a correction key and a preset key) for operating the settlement apparatus 30. For example, the operation unit 306 receives correction of an operation input by operating an operation button (correction key).

The communication unit 307 communicates with another device via the LAN 11.
When an error or the like occurs, the buzzer 308 generates a buzzer sound for notifying the error.
The printing unit 309 prints and issues a medium. For example, when the payment processing (ie, settlement of the purchase price of the product) is completed, the printing unit 309 prints and issues a payment receipt brought back by the customer.

The settlement unit 310 includes a change billing machine, a credit card reader, an electronic money reader, and the like, and a control unit therefor. The settlement unit 310 performs settlement processing with cash, credit, and electronic money. Done.
The settlement unit 310 executes settlement by cash using the change and bill dispensing machine, and outputs a result of executing the settlement (for example, information indicating whether or not the settlement is established) to the CPU 301 via the bus. The change bill dispensing machine includes a bill insertion slot for inserting and discharging bills, a coin insertion slot for inserting coins, and a change discharge opening for discharging change.
In addition, the settlement unit 310 executes settlement by credit, and outputs a result of executing settlement to the CPU 301 via the port and the bus. In addition, the settlement unit 310 executes settlement by electronic money, and outputs a result of executing settlement to the CPU 301 via the bus.

The sign pole 311 has indicator lights of a plurality of colors, and by turning on or blinking these indicator lights, it is possible to report information indicating that the settlement apparatus 30 is the apparatus designated by the clerk, or to operate the apparatus. Or announce something.
The human detection sensor 312 is a sensor that detects that a person (customer) is within a predetermined area in front of the settlement apparatus 30.

  FIG. 4 shows an external configuration of the settlement apparatus 30 including a scanner unit 304, a display unit 305, an operation unit 306, a printing unit 309, a settlement unit 310, and a sine pole 311.

FIG. 5 is an example of a product registration screen displayed on the registration device. The registration device 20 displays a product registration screen as shown in FIG.
On the product registration screen shown in the figure, preset buttons (buttons displayed as “strawberry”, “apple”, etc.) associated with product information (product code etc.) are arranged.
In the product registration screen, settlement instruction buttons 501-1, 501-2, and 501-3 are arranged.
Also, on the product registration screen, a check sheet button 502 for printing a check sheet is arranged.

The settlement instruction buttons 501-1, 501-2, and 501-3 are buttons for performing an operation for designating the settlement apparatus 30 that executes the settlement processing (that is, the settlement apparatus 30 to which the settlement information is transmitted). In the figure, there is an example in which three payment instruction buttons 501-1, 501-2, and 501-3 are arranged in accordance with the provision of three payment devices 30 corresponding to the configuration of FIG. It is shown.
The payment instruction button 501-1 on which the display "payment device 1" is displayed corresponds to the payment device 30-1. That is, the clerk operates the payment instruction button 501-1 when designating the payment device 30-1 to execute the payment processing.
The settlement instruction button 501-2 on which the display "Payment Machine 2" is displayed corresponds to the settlement device 30-2.
The payment instruction button 501-3 on which the display "payment device 3" is displayed corresponds to the payment device 30-3.
The settlement instruction buttons 501-1, 501-2, and 501-3 are referred to as the settlement instruction buttons 501 unless otherwise specified.

  Each of the settlement instruction buttons 501 can notify a status (state) of the corresponding settlement apparatus 30. Specifically, as shown by the settlement instruction buttons 501-2 and 501-3 in the figure, a state notification image STA indicating the state of the corresponding settlement apparatus 30 is displayed in a mode called a badge.

For example, in the case of the figure, a state notification image STA displayed as "offline" is arranged on the settlement instruction button 501-2, and a state notification image STA displayed as "change shortage" on the settlement instruction button 501-2. Is displayed.
“Offline” indicates a state in which communication between the corresponding settlement apparatus 30 and the registration apparatus 20 is not performed normally due to the occurrence of some trouble. “Offline” also indicates that the corresponding settlement apparatus 30 is not powered on.
Further, "change shortage" indicates that the change of the corresponding settlement apparatus 30 is short.

  The state of the settlement apparatus 30 notified by the state notification image STA is not limited to “offline” or “insufficient change” described in the above example. For example, the state notification image STA notifies the user of “near-end” indicating that the change is short, and “near-full” indicating that the change (for example, a 10,000-yen bill) is almost full. Is also good.

The display position of the state notification image STA is not limited to the display position (a display position where a part of the state notification image STA is displayed outside (upper side) of the button display area) shown in FIG. The display position may be such that the entire state notification image fits within the display area of the button.
Further, depending on the state of the settlement apparatus 30, a plurality of state notification images STA indicating different states may be arranged on the corresponding settlement instruction button 501.
In addition to the state notification image STA, the state may be indicated by a picture corresponding to each state, instead of being indicated by a character string.
Further, the manner of displaying the status is not limited to the status notification image STA, but a text display area for displaying a word (text) indicating the status is provided in the button, and the status is displayed in the display area. You may do so. Further, the color of the button may be changed according to the status.

  The clerk operates any one of the payment instruction buttons 501 or the check ticket button 502 after performing the registration processing of the purchased product corresponding to one transaction. The operation on the settlement instruction button 501 or the check ticket button 502 is, for example, a tap operation on a position where the settlement instruction button 501 or the check ticket button 502 is displayed on the screen of the display unit 205 for the clerk as a touch panel.

When the clerk operates the payment instruction button 501-1, the payment apparatus 30-1 is designated as a payment apparatus to be used to execute the payment processing, and payment information is transmitted to the payment apparatus 30-1.
When the clerk operates the payment instruction button 501-2, the payment device 30-2 is designated as a payment device to be set to execute the payment processing, and payment information is transmitted to the payment device 30-2.
When the clerk operates the payment instruction button 501-3, the payment apparatus 30-3 is designated as a payment apparatus to execute the payment processing, and payment information is transmitted to the payment apparatus 30-3.
When the check button 502 is operated, the check sheet is printed and issued.

Here, the registration device 20 in the POS system 1 of the present embodiment can switch the operation mode between the business mode and the training mode (training mode). The business mode is an operation mode corresponding to a normal business. The training mode is an operation mode in which the same operation as in business can be simulated in response to a practice or a demonstration.
Similarly, the settlement apparatus 30 can switch the operation mode between the business mode and the training mode.
The operation modes of the registration device 20 and the settlement device 30 can be individually switched.
When a product registration operation is performed on the registration device 20 in which the training mode is set, the registration device 20 performs the same operation as the business mode in response to the operation. However, the settlement information according to the product registration result by the product registration operation is not recorded (stored) as a history.
Similarly, when a product registration operation is performed on the settlement apparatus 30 in which the training mode is set, the settlement apparatus 30 performs the same operation as that in the business mode in accordance with the operation. However, the settlement result according to the settlement process is not recorded (stored) as a history.

As described above, the operation can be performed in the training mode in the same manner as in the business mode. For this reason, for example, at least one of the registration device 20 and the settlement device 30 is not returned to the business mode, and the clerk or the customer does not notice that the training mode remains set, and the customer purchases the product. There is a possibility that a product registration operation and a settlement operation will be performed.
As described above, the processing result in the training mode is not recorded as a history. For this reason, if the operation corresponding to the customer's purchased product is performed in the state where the training mode is set as described above, the result is not recorded in the history, and a miscalculation may occur. become.

Therefore, in the POS system of the present embodiment, when the payment apparatus 30 to be settled in the first specification mode is designated, the registration apparatus 20 operates as follows.
That is, when the registration device 20 performs an operation of specifying the payment device 30 to be subjected to the payment process (payment device designation operation), the registration device 20 has an operation mode set for itself at a stage before transmission of the payment information, It is determined whether or not the operation mode set in the payment apparatus 30 is suitable for the payment processing.
Here, the operation mode suitable for the settlement process is a business mode. This is because the result of the settlement process is not calculated unless each of the registration device 20 and the settlement device 30 is in the business mode. On the other hand, the training mode is an operation mode that is not suitable for the settlement process. In the above-described determination, the registration device 20 performs a process of inquiring the settlement device 30 of the operation mode via communication.

  When both the self-registration device and the settlement device 30 are in the business mode, the registration device 20 determines that the registration device 20 is suitable for the settlement process. In this case, the registration device 20 transmits the payment information to the payment device 30. The settlement apparatus 30 executes a settlement process in accordance with a customer operation in the business mode.

On the other hand, if at least one of the payment device 30 and the payment device 30 is in the training mode, the registration device 20 determines that the registration device 20 is not suitable for the payment process. In this case, the registration device 20 does not transmit the payment information corresponding to the current product registration operation to the payment device 30. In addition, as shown in FIG. 6, the registration device displays a dialog window DWD1 for notifying an error on the product registration screen on the display unit 205 for the clerk.
By looking at the display of the dialog window DWD1, the store clerk can know that the payment information was not transmitted in accordance with the payment device designation operation because the operation mode was incompatible.
In this case, the clerk checks the operation mode of the registration device 20 and the payment device 30 specified by the payment device designation operation, and switches the training mode to the business mode. In this way, the clerk can appropriately deal with the setting of the operation mode.

With reference to a flowchart of FIG. 7, an example of a processing procedure executed by the registration device 20 and the settlement device 30 of the present embodiment will be described.
Step S101: First, the registration device 20 executes a product registration process in response to an operation of registering a purchased product of a customer corresponding to one transaction by a clerk. The clerk operates the subtotal key after registering all purchased products. The product registration process is completed by operating the subtotal key, and the total amount or the like according to the registered product is calculated.

  Step S102: After completing the merchandise registration operation as described above, the clerk performs a payment device designation operation after selecting the payment device 30 to be settled. As described above, the payment device designation operation is an operation of touching the payment instruction button 501 corresponding to the payment device 30 selected by the clerk on the product registration screen. The registration device 20 receives the settlement device designation operation performed in this manner.

  Step S103: When the payment device designation operation is received as described above, the registration device 20 recognizes whether the operation mode currently set for itself is the business mode or the training mode.

Step S104: Next, the registration device 20 executes an operation mode inquiry process.
As an operation mode inquiry process, first, the registration device 20 transmits an operation mode inquiry request to the adjustment device 30 designated by the adjustment device designation operation. The operation mode inquiry request is a request command for inquiring of the settlement apparatus 30 what operation mode is currently set.
In response to the operation mode inquiry request, the settlement apparatus 30 transmits an operation mode inquiry response indicating whether the currently set operation mode is the business mode or the training mode. Therefore, in the operation mode inquiry process of step S104, the registration device 20 receives the operation mode inquiry response transmitted from the settlement device 30.

  Step S105: Next, does the registration device 20 match the operation mode of its own operation recognized in step S103 and the operation mode of the adjustment device 30 indicated by the operation mode inquiry response received in step S104, with the adjustment process? It is determined whether or not it is not.

  Step S106: When both the operation mode of the registration apparatus 20 and the operation mode of the settlement apparatus 30 are the business mode, the registration apparatus 20 determines that the registration apparatus 20 is suitable for the settlement processing. In this case, the registration device 20 transmits the payment information based on the result of the product registration process in step S101 to the payment device 30.

  Step S107: On the other hand, when at least one of the operation mode of the registration apparatus 20 and the operation mode of the settlement apparatus 30 is the training mode, the registration apparatus 20 determines that the registration apparatus 20 is not suitable for the settlement processing. Therefore, the registration device 20 in this case performs an error notification. That is, the registration device 20 causes the display unit 205 for the clerk to display the dialog window DWD1 as illustrated in FIG.

Next, an example of a processing procedure of the settlement apparatus 30 will be described.
Step S201: The settlement apparatus 30 determines whether or not the operation mode inquiry request transmitted by the registration apparatus 20 in step S104 has been received.
Step S202: If the operation mode inquiry request is received, the settlement apparatus 30 registers an operation mode inquiry response indicating whether the operation mode currently set to itself is the business mode or the training mode. Transmit to the device 20.

Step S203: When it is determined in step S201 that the operation mode inquiry request has not been received, or after the process of step S202, the payment apparatus 30 determines whether payment information has been received.
If it is determined that the payment information has not been received, the payment apparatus 30 returns the process to step S201.

  Step S204: On the other hand, if the settlement information has been transmitted from the registration device 20 in step S106, it is determined in step S203 that the settlement information has been received. In this case, the settlement apparatus 30 performs a settlement process using the received settlement information.

  By performing such a process, the registration device 20 confirms each operation mode of the registration device 20 and the settlement device 30. If at least one of the registration device 20 and the settlement device 30 is in the training mode and is incompatible with the settlement process, the settlement process is not executed and the store clerk is activated. An error notification indicating that the mode setting is incorrect is performed.

  In the dialog window DWD1 illustrated in FIG. 6, only a message indicating that the operation mode is inappropriate is displayed as a message. However, the registration device 20 recognizes each operation mode of the registration device 20 and the settlement device 30 in steps S103 and S104. Therefore, in the dialog window displayed by the error notification in step S107, a message notifying the device in the training mode (at least one of the registration device 20 and the settlement device 30) is displayed. You may.

<Second embodiment>
Subsequently, a second embodiment will be described. In the second embodiment, when the payment device 30 is in the training mode and an inconsistency occurs in the payment process, the registration device 20 controls the operation mode of the payment device 30 to the business mode. I do.

An example of a processing procedure executed by the registration device 20 and the settlement device 30 of the present embodiment will be described with reference to the flowchart of FIG. Note that, in the figure, the steps that are the same as those in FIG. 7 are denoted by the same reference numerals, and description thereof is omitted.
When the registration device 200 according to the present embodiment determines in step S105 that the operation mode of the registration device 200 does not match the operation mode of the settlement apparatus 30, the registration device 200 executes the following processing together with the error notification in step S107.

Step S111: The fact that the result of the determination in step S105 that it is not suitable for the settlement process is obtained means that at least one of the registration device 20 and the settlement device 30 is in the training mode. . Therefore, the registration device 20 determines whether or not the payment device 30 is in the training mode. In the determination in step S111, it may be determined whether or not the operation mode of the settlement apparatus 30 recognized in the operation mode inquiry process in step S104 was the training mode.
Step S112: If it is determined in step S111 that the payment apparatus 30 is in the training mode, the registration apparatus 20 transmits an operation mode switching request to the payment apparatus 30. The operation mode switching request is a command for requesting the settlement apparatus 30 to switch the operation mode to the training mode.
If it is determined in step S111 that the settlement apparatus 30 is in the business mode, the process in step S112 is skipped.

  As shown in the figure, the settlement apparatus 30 according to the present embodiment further includes the following when an operation mode inquiry request is not received in step S201 or after an operation mode inquiry request is transmitted in step S202. The processing of is performed.

Step S211: The settlement apparatus 30 determines whether an operation mode switching request has been received.
Step S212: In response to the registration device 20 transmitting the operation mode switching request in step S112, the settlement apparatus 30 determines that the operation mode switching request has been received in step S211. In this case, the settlement apparatus 30 switches the training mode, which has been set as its own operation mode, to the business mode.

  Thus, in the present embodiment, the operation mode of the settlement apparatus 30 can be switched under the control of the registration apparatus 20. Thereby, in the present embodiment, for example, even if the clerk does not go to the settlement apparatus 30, for example, the settlement apparatus 30 which has been left in the training mode forgot to return to the business mode is set to the business mode. It becomes possible to do.

  When the registration device 20 is in the training mode, a clerk operating the registration device 20 can immediately switch to the business mode by performing a predetermined operation on the registration device 20.

In the example of FIG. 8, when the payment apparatus 30 is in the training mode, the registration apparatus 20 transmits an operation mode switching request after determining in step S105 that the operation mode is not suitable for the payment processing. (Step S112), the operation mode of the settlement apparatus 30 is controlled to be switched to the business mode.
In the present embodiment, for example, the following configuration can be adopted in addition to the above configuration.
That is, the registration device 20 transmits the operation mode switching request and the payment information to the specified payment device 30 in response to the payment device designation operation being performed. The settlement apparatus 30 that has received the operation mode switching request and the settlement information switches the operation mode to the business mode when it is in the training mode in response to the received operation mode switching request. Then, the settlement apparatus 30 performs a settlement process using the received settlement information.
Alternatively, the registration device 20 first transmits an operation mode switching request to the designated payment device in response to the payment device designation operation being performed. The settlement apparatus 30 that has received the operation mode switching request switches to the business mode if it is in the training mode in response to the received operation mode switching request. Then, after transmitting the operation mode switching request, the registration device 20 transmits the payment information to the payment device 30 at a predetermined timing corresponding to the end of the switching of the operation mode.
According to each of the above-described configurations, the settlement apparatus 30 can receive the settlement information in a state where the business mode is set, and can appropriately perform the settlement processing.

<Third embodiment>
Subsequently, a third embodiment will be described. In the first embodiment and the second embodiment described above, the process related to the determination of the operation mode is performed in response to the case where the payment apparatus 30 to be settled in the first specification mode is specified. I was
On the other hand, in the present embodiment, it is configured to determine the suitability of the operation mode in response to the case where the settlement apparatus 30 to execute the settlement processing is designated in the second designation mode.

In the second specification mode in which the payment apparatus 30 for which the payment processing is to be executed is used, the bill is used as described above. When using the cash voucher, the clerk of the registration device 20 completes the registration of the purchased product and performs a subtotal operation to determine the registered content of the product and the subtotal amount. The user operates the check ticket button 502 in ().
In response to the operation of the check sheet button 502, the registration device 20 prints and issues the check sheet by the printing unit 209.

FIG. 9 shows an example of a cash voucher printed by the registration device 20. The code information CHD as a two-dimensional code is printed on the bill shown in FIG. The printed code information includes the settlement information identification information and the registration device identification information.
The clerk passes the check ticket issued by the registration device 20 to the customer and tells the customer to have the settlement device 30 settle the transaction. The customer who has received the check ticket goes to an optional settlement apparatus 30.
The settlement apparatus 30 in a stand-by state for the settlement processing displays, on the display unit 305, for example, a standby screen in a form illustrated in FIG. The customer who has arrived at the checkout apparatus 30 causes the scanner unit 304 to read the code information CHD portion of the check ticket according to the guidance on the standby screen.

At this time, the operation modes of the registration device 20 (the payment device 30 that has issued the cash voucher) indicated by the registration device identification information and the payment device 30 itself are both business modes, and are suitable for the payment process. If so, the settlement process is performed based on the read code information CHD.
On the other hand, if the training mode is set for at least one of the operation modes of the registration device 20 and the payment device 30 indicated by the registration device identification information, and the training mode is not suitable, the payment process is not performed. Is not done.
Then, in this case, an error notification is performed in the settlement apparatus 30. The error notification is performed, for example, by displaying a dialog window DWD2 on the display unit 305 as shown in FIG. In the dialog window DWD2, a message “Operation mode error” indicating that the operation mode is not the business mode for at least one of the registration device 20 and the settlement device 30 of the banknote issuance is displayed to the customer. A message prompting payment by another payment device 30 in which the business mode has been set is displayed.

An example of a processing procedure executed by the registration device 20 and the settlement device 30 of the present embodiment will be described with reference to the flowchart of FIG.
Step S301: First, the registration device 20 executes a product registration process in response to a store clerk's operation of registering a product.
Step S302: For example, when the clerk who has completed the registration operation for each product operates the subtotal key, the product registration process is completed, and the breakdown of the registered product and the total price are determined. Then, the clerk in this case performs an operation for issuing a cash voucher. The operation for issuing a check voucher is, for example, an operation on the check voucher button 502 on the product registration screen (FIG. 5) as described above.
In response to the operation on the check voucher button 502, the registration device 20 generates code information to be printed on the check voucher corresponding to the product registration process in step S301.
Here, the registration device 20 generates code information further including operation mode information indicating what the operation mode currently set in the registration device 20 is, in addition to the settlement information identification information and the registration device identification information. .
Step S303: The registration device 20 issues a voucher on which the code information CHD generated in step S302 is printed.

Step S401: Further, the settlement apparatus 30 waits for the scanner unit 304 to read the code information CHD of the bill under the standby state of the settlement processing.
Step S402: When it is determined in step S401 that the code information CHD of the check ticket has been read, the settlement apparatus 30 uses the operation mode information included in the read code information CHD to execute the corresponding check. The operation mode of the registration device 20, which is the issuer of the ticket, is recognized.
Step S403: The settlement apparatus 30 also recognizes its own operation mode that is currently set.

Step S404: The settlement apparatus 30 determines whether the operation mode of the registration apparatus 20 recognized in step S402 and the operation mode of the self (payment apparatus 30) recognized in step S403 are suitable for the settlement processing.
The settlement apparatus 30 determines that the operation mode of the registration apparatus 20 recognized in step S402 and the operation mode of the settlement apparatus 30 recognized in step S403 are the business use modes, and is suitable for the settlement processing. On the other hand, if at least one of the operation mode of the registration device 20 recognized in step S402 and the operation mode of the payment device 30 recognized in step S403 is the training mode, the payment device 30 is suitable for the payment process. It is determined that there is not.

Step S405: If it is determined that the payment is suitable for the payment processing, the payment apparatus 30 performs the payment processing thereafter.
Although illustration of the corresponding steps is omitted in the figure, the settlement apparatus 30 performs the settlement processing in step S405, and the registration apparatus identification information and the settlement information identification included in the code information CHD read in step S401. Get information and. Then, the settlement apparatus 30 communicates with the registration apparatus 20 to acquire the settlement information indicated by the settlement information identification information from the registration apparatus 20 indicated by the acquired registration apparatus identification information.

Step S406: On the other hand, when it is determined that the payment is not suitable for the settlement processing, the settlement apparatus 30 performs an error notification without executing the settlement processing of step S405. The error notification is performed by, for example, displaying a dialog window DWD2 on the display unit 305 as shown in FIG.
By executing such a process, it is possible to determine whether the operation mode is compatible and determine whether or not to perform the payment in accordance with the determination result, in response to the case where the payment is performed using the bill.

<Fourth embodiment>
Subsequently, a fourth embodiment will be described. In the first embodiment, it is determined whether or not the operation mode set in the registration device 20 and the settlement device 30 is suitable for the settlement process.
On the other hand, in the present embodiment, whether or not the status set in the registration device 20 and the status set in the settlement device 30 conform to the settlement process is set in the registration device 20. The determination is made based on whether or not the business day that is present and the business day set in the settlement apparatus 30 match.

In the POS system 1 of the present embodiment, the registration device 20 and the settlement device 30 perform the opening process and the closing process on a daily basis. In the opening process, a business day is set.
Then, when the registration device 20 is operating after the completion of the opening process, until the closing process is performed, various processes including the product registration process are managed as being performed on the set business day. Is done. Similarly, when the settlement apparatus 30 is operating after the completion of the opening processing, until the closing processing is performed, various processing including the settlement processing is managed as being performed on the set business day. Is done.
Therefore, if the business days set in the registration device 20 and the settlement device 30 do not match each other, the history of the product registration process managed by the registration device 20 and the history of the settlement process managed by the settlement device 30 Therefore, the business days are different, and the business performance cannot be managed properly.
Therefore, in the present embodiment, if the business days set in the registration device 20 and the settlement device 30 match, it is determined to be suitable for the settlement process. Is determined to be non-compliant.

  An example of a processing procedure executed by the registration device 20 and the settlement device 30 of the present embodiment will be described with reference to the flowchart of FIG. The process shown in the figure is, for example, similar to the first embodiment, in a first specification mode in which the registration device 20 transmits the payment information to the payment device 30 specified by the payment device specification operation. The case of adoption is given as an example.

  First, an example of a processing procedure executed by the registration device 20 will be described. In the registration device 20, the processing of steps S501 and S502 is the same as that of steps S101 and S102 in FIG. 7, respectively. That is, in step S501, the registration device 20 executes the product registration process in response to the product registration operation by the clerk, and when the product registration process is completed, accepts the settlement device designation operation performed by the clerk.

Step S503: Next, the registration device 20 recognizes the date (year, month, and day) of the business day currently set for itself.
Step S504: The registration device 20 performs a business day inquiry process. As a business day inquiry process, the registration device 20 first transmits a business day inquiry request to the adjustment device 30 specified by the adjustment device designation operation. The business day inquiry request is a request command for inquiring the settlement device 30 about the date of the business day currently set.
In response to the business day inquiry request, the settlement apparatus 30 transmits a business day inquiry response indicating the date of the currently set business day. Therefore, in the business day inquiry process of step S504, the registration device 20 receives the business day inquiry response transmitted from the settlement device 30.

  Step S505: Next, the registration device 20 determines whether or not its own business day recognized in step S503 matches the business day of the settlement apparatus 30 indicated by the business day inquiry response received in step S504. I do.

  Step S506: If it is determined in step S105 that the business day of the user and the business day of the settlement apparatus 30 match, it means that the settlement processing is appropriate. Therefore, the registration device 20 in this case transmits the payment information based on the result of the product registration process in step S501 to the payment device 30.

Step S507: On the other hand, if it is determined in step S105 that the business day of the user does not match the business day of the settlement apparatus 30, it is inappropriate for the settlement processing. Therefore, the registration device 20 in this case performs an error notification.
Although not shown, the registration device 20 notifies the clerk that the business days do not match in the clerk display unit 205, for example, according to the mode illustrated in FIG. 6 as the error notification in step S507. Should be displayed.

Next, an example of a processing procedure of the settlement apparatus 30 will be described.
Step S601: The settlement apparatus 30 determines whether or not the business day inquiry request transmitted by the registration apparatus 20 in step S504 has been received.
Step S602: If a business day inquiry request is received, the settlement apparatus 30 transmits a business day inquiry response indicating the business day currently set to itself to the registration apparatus 20.

Step S603: If it is determined in step S601 that the business day inquiry request has not been received, or after the process of step S602, the payment apparatus 30 determines whether payment information has been received.
If it is determined that the payment information has not been received, the payment apparatus 30 returns the process to step S601.

  Step S604: On the other hand, if the settlement information has been transmitted from the registration device 20 in step S506, it is determined in step S603 that the settlement information has been received. In this case, the settlement apparatus 30 performs a settlement process using the received settlement information.

  By performing such a process, the registration device 20 checks whether or not the business days of the registration device 20 and the settlement device 30 match each other. If the business days of the registration device 20 and the settlement device 30 do not match each other and the settlement device is not suitable for the settlement process, the settlement process is not executed, and the clerk is set to the business day. Is notified between the registration device 20 and the settlement device 30. This allows the clerk to take appropriate measures such as checking the incorrect setting of the business day among the registration device 20 and the settlement device 30 and setting the correct business day. .

<Fifth embodiment>
Subsequently, a fifth embodiment will be described. In the third embodiment described above, the registration device 20 and the settlement device are settled under the second designated mode in which the settlement device 30 performs the settlement using the bill issued by the registration device 20. A determination has been made as to whether each of the 30 operating modes is compatible with the checkout process.
On the other hand, in the present embodiment, under the same second designation mode, whether the business day set in the registration device 20 matches the business day set in the settlement device 30 is determined. As a result, a determination is made as to whether or not the payment process is appropriate.

With reference to the flowchart of FIG. 13, an example of a processing procedure executed by the registration device 20 and the settlement device 30 of the present embodiment will be described.
Step S701: First, the registration device 20 executes a merchandise registration process in response to a clerk's operation of registering a merchandise.
Step S702: When the merchandise registration processing is completed, the clerk performs an operation for issuing a bill for the merchandise registration processing this time. The operation for issuing the bill is, for example, an operation on the bill button 502 on the product registration screen (FIG. 5). In step S702, the registration device 20 generates code information further including business day information indicating the business day currently set in the registration device 20, in addition to the settlement information identification information and the registration device identification information.
Step S703: The registration device 20 issues a voucher on which the code information CHD generated in step S302 is printed.

Step S801: Also, the settlement apparatus 30 waits for the scanner unit 304 to read the code information CHD of the bill under the stand-by state of the settlement processing.
Step S802: If it is determined in step S401 that the code information CHD of the accounting ticket has been read, the settlement apparatus 30 uses the business day information included in the read code information CHD to execute the corresponding accounting. The business day set in the registration device 20 that is the issuer of the ticket is recognized.
Step S803: The settlement apparatus 30 also recognizes its own business day that is currently set.
Step S804: The settlement apparatus 30 determines whether the business day of the registration apparatus 20 recognized in step S402 matches the business day of the settlement apparatus 30 recognized in step S403.

Step S805: If it is determined that the business day of the registration device 20 and the business day of the payment device 30 match, the payment device 30 performs a payment process thereafter.
In this case, also in the settlement processing in step S805, the settlement apparatus 30 determines the registered apparatus identification information and the settlement information identification included in the code information CHD read in step S801, as in the case of step S405 in FIG. Get information and. Then, the settlement apparatus 30 communicates with the registration apparatus 20 to acquire the settlement information indicated by the settlement information identification information from the registration apparatus 20 indicated by the acquired registration apparatus identification information.

Step S806: On the other hand, when it is determined that the business days do not match, the settlement apparatus 30 issues an error notification without executing the settlement processing of step S805. The error notification may be performed by, for example, displaying a dialog window according to the mode of FIG.
By executing such processing, it is possible to determine whether the registration device 20 and the payment device 30 are in agreement with each other on business days and to perform the payment in accordance with the determination result in response to the case where the payment is performed using the bill. Can be determined.

<Modification>
Subsequently, a modified example of the present embodiment will be described.
As described above with reference to FIG. 5, in the present embodiment, the state of the corresponding payment apparatus 30 corresponding to the payment instruction button 501 on the product registration screen displayed on the salesclerk display unit 205 of the registration apparatus 20 is indicated. The displayed status notification image STA is displayed.
Therefore, for example, as a modification corresponding to the first embodiment, the POS system 1 may be configured as follows.
That is, the registration device 20 periodically inquires of the settlement device 30 about the status. Each time the settlement apparatus 30 receives a status inquiry from the registration apparatus 20, it transmits an inquiry response including operation mode information indicating the operation mode set for itself to the registration apparatus 20.
Then, when the operation mode information included in the received inquiry response indicates the training mode, the registration device 20 transmits the following status notification to the settlement instruction button 501 corresponding to the settlement device 30 to which the inquiry response is transmitted. The image STA is arranged. That is, the registration device 20 arranges the state notification image STA indicating that the training mode is set as the operation mode in the predetermined mode with respect to the settlement instruction button 501.

FIG. 14A shows a portion where the payment instruction buttons 501-1, 501-2, and 501-3 are arranged on the product registration screen. FIG. 3 shows an example in which a state notification image STA indicating that the training mode is set is displayed for the settlement instruction button 501-1 corresponding to the settlement apparatus 30-1.
Also, as understood from the above description, it should not be permitted that the settlement apparatus 30 in which the training mode is set performs the settlement processing. Therefore, in the same figure, the payment instruction button 501-1 on which the state notification image STA indicating that the training mode is set is displayed in gray out, and the operation is disabled.

With the above configuration, the clerk performs the operation of the payment instruction button 501-1 (payment device designation operation) even when the clerk wants the payment device 30-1 to execute the payment process. At the previous stage, the user will see the state notification image STA. Thereby, the clerk can grasp that the settlement apparatus 30 is in the training mode, and can exclude the settlement apparatus 30-1 from the target for executing the accounting process. Then, the clerk can check the usage status of the settlement apparatus 30 set in the training mode, and if it does not matter, switch the setting to the business mode.
In addition, since the operation of the payment instruction button 501-1 is in an invalid state, even if the clerk accidentally operates the payment instruction button 501-1, the payment apparatus 30 in which the training mode is set is set. There is no needless processing in which the registration device 20 transmits the settlement information to −1.

Further, even when the business day set in the settlement apparatus 30 is different from that of the registration apparatus 20, an aspect according to the above-described modification can be adopted. That is, the status notification image STA indicating that the business day is different from that of the registration device 20 can be arranged on the settlement instruction button 501 corresponding to the settlement device 30 whose business day differs from that of the registration device 20.
FIG. 14B shows an example in which a status notification image STA indicating that the business day is different from that of the registration device 20 is displayed for the payment instruction button 501-3 corresponding to the payment device 30-3. I have. Also in the drawing, the payment instruction button 501-3 is grayed out to indicate that the operation is invalid.
By performing the display in this manner, the clerk can grasp that the payment processing should not be performed for the payment apparatus 30-3 because a different business day from that of the registration apparatus 20 is set. In addition, the clerk can set the correct business day again after checking the business days of the registration device 20 and the settlement device 30-3.
In the figure, an example is shown in which the message content simply indicates that the business day differs between the registration device 20 and the settlement device 30-3, such as "business day difference". The date of the business day set in the settlement apparatus 30-3 may be included in the message content.

  In the above description, the display illustrated in FIGS. 14A and 14B is constantly performed on the product registration screen. However, the display of the mode illustrated in FIGS. 14A and 14B may be performed before the commodity registration processing is started, or may be performed during the commodity registration processing. Alternatively, in the display of the mode illustrated in FIGS. 14A and 14B, the registration processing is completed by the registration device 20, and an operation for designating a settlement device or an operation for issuing a voucher should be performed. It may be displayed only at the stage.

In the first embodiment, the registration device 20 makes an operation mode inquiry to the settlement device 30 to determine whether the registration device 20 and the settlement device 30 are compatible with the settlement process. Was configured. On the other hand, as a modification of the first embodiment, the following configuration may be adopted.
That is, when the registration device 20 transmits the payment information to the payment device 30, the registration device 20 also transmits operation mode information indicating its own operation mode. Then, the settlement apparatus 30 determines whether or not the registration apparatus 20 and the settlement apparatus 30 are compatible with the settlement processing based on the operation mode indicated by the received operation mode information and the own operation mode. You may.
Similarly, as a modified example of the third embodiment, when the registration device 20 transmits the payment information to the payment device 30, the registration device 20 also transmits the business day information indicating the business day set for itself. Then, based on the business day indicated by the received business day information and the business day set for itself, the settlement apparatus 30 determines whether the registration apparatus 20 and the settlement apparatus 30 are compatible with the settlement processing. The determination may be made.

Also, for example, in the case where an accounting voucher is issued as in the third embodiment, and whether or not the operation mode is suitable for the payment process is performed in the payment apparatus 30, the following configuration is used. The registration device 20 can control the operation mode of the settlement apparatus 30 to switch from the training mode to the business mode.
In other words, the registration device 20 issues a check voucher on which code information including an operation mode switching request is printed. The settlement apparatus 30 in this case inputs the operation mode switching request by reading the bill. Then, as a response to the input operation mode switching request, the settlement apparatus 30 switches to the business mode when its own operation mode is the training mode. Then, the settlement apparatus 30 performs a settlement process according to the reading of the code information from the bill.
Alternatively, when the registration device 20 receives the payment information request from the payment device 30 in the process of the payment process corresponding to the bill, the registration device 20 transmits the operation mode switching request together with the payment information.
When the adjustment device 30 receives the operation mode switching request together with the adjustment information, first, in response to the received operation mode switching request, if the own operation mode is the training mode, the adjustment device 30 switches to the business mode. Then, the settlement apparatus 30 performs a settlement process using the received settlement information.

  In the second embodiment, the registration device 20 controls the operation mode of the settlement device 30 to be switched. However, contrary to the case of the second embodiment, the operation mode of the registration device 20 can be switched by the control of the settlement device 30.

  Further, as in the fourth embodiment or the fifth embodiment, when it is determined whether or not the business day set in the registration device 20 and the business day set in the settlement device 30 match each other. Alternatively, one device may be configured to perform control for changing the other incorrect business day to the correct business day.

Further, in the first to third embodiments, the case has been described in which the registration device 20 and the settlement device 30 can set the business mode and the training mode as the operation modes.
However, as the operation mode set in the registration device 20 and the settlement device 30, in addition to the business mode and the training mode, for example, a disposal mode, a correction mode, a return mode, and the like may be set.
The disposal mode is an operation mode that is set when managing the results of disposing of a product due to expiration date or breakage, for example.
The correction mode is an operation mode set when correcting an erroneously registered result.
The return mode is a mode set to register a returned product as returned and deduct it from sales performance.
When the discard mode, the correction mode, the return mode, and the like can be set in addition to the business mode and the training mode as described above, the operation mode set in the registration device 20 and the payment device 30 is used for the payment process. The determination of conformity can be made as follows.
That is, when the business mode is set in each of the registration device 20 and the settlement device 30, it is determined that the registration device 20 and the settlement device 30 are suitable for the settlement process. If the operation mode set in at least one of the registration device 20 and the payment device 30 is any of the training mode, the discard mode, the correction mode, and the return mode, the operation mode is suitable for the payment process. It can be configured that it is determined that there is not.
Further, for example, when a store clerk operates one of the registration device 20 and the settlement device 30 to set a disposal mode, and attempts to perform performance management according to the disposal of the product, the other device is not in the disposal mode. In this case, an error may be notified by determining that the process is not suitable for the process according to the discard mode. In addition, the same configuration as the above-described disposal mode can be adopted for the correction mode and the return mode.

Further, in each of the above embodiments, the POS system in which the clerk operates the registration device to register the product and the customer performs the payment by the payment device is used as an example in which the registration device and the payment device are separated. Are listed.
However, in the configuration of the present embodiment, as a configuration in which the registration device and the payment device are separated, the registration device and the payment device are provided in a one-to-one relationship, and the registration device and the payment device are operated by different clerks. It can be applied to a so-called two-person POS register.

In the present embodiment, for example, the operation mode of the registration device 20 and the settlement device 30 and the business day may be used in combination to determine whether or not the registration device 20 is suitable for the settlement process.
With such a configuration, for example, even if the business days of the registration device 20 and the settlement device 30 match, if at least one of the operation modes of the registration device 20 and the settlement device 30 is the training mode, the settlement It can be determined that the processing is not suitable. In addition, even if both the operation modes of the registration device 20 and the settlement device 30 are the business mode, it is determined that the registration device 20 and the settlement device 30 are not suitable for the settlement process unless the business days of the registration device 20 and the settlement device 30 match. can do.

<Summary of Embodiment>
As described above, one aspect of the present embodiment is a POS system 1 (product) including a registration device 20 for registering a product and a payment device 30 for performing a payment process based on payment information output from the registration device 20. Status determination means for determining whether or not the status set in the registration device 20 and the status set in the checkout device conform to the checkout process; The POS system 1 includes a notifying unit that gives a notification according to a case where it is determined that the unit does not conform to the settlement process.
According to the above configuration, the POS system 1 can determine whether or not the status set in the registration device and the status set in the payment device 30 are suitable for the payment process. If it is determined that they do not match, a notification to that effect is given. Accordingly, in a POS system in which the registration device 20 and the payment device 30 are separated from each other, an appropriate countermeasure can be taken in a case where the status set in the registration device 20 and the payment device 30 does not conform to the payment process. Can be achieved.

One aspect of the present embodiment is the POS system 1 described above, wherein the settlement control unit prevents the settlement process from being performed when the status determination unit determines that the settlement process is not suitable. Is further provided.
According to the configuration described above, if the status set in the registration device 20 and the settlement device 30 is a situation that does not conform to the settlement process, the settlement process is not performed. This prevents the settlement process from being performed in a situation where the settlement process should not be performed.

Further, one aspect of the present embodiment is the POS system 1 described above, wherein the status determination unit determines that the operation mode set in the registration device 20 and the operation mode set in the payment device 30 are used in the payment processing. A determination is made as to whether or not they are compatible.
According to the above configuration, it is possible to appropriately cope with a case where the operation modes of the registration device 20 and the settlement device 30 are not suitable for the settlement process.

One aspect of the present embodiment is the POS system 1 described above, wherein one of the registration device 20 and the settlement device 30 has an operation mode set in the other device suitable for the settlement process. When the status determination unit determines that the other device has not been operated, the system further includes a mode switching control unit that controls the other device to switch to an operation mode suitable for the settlement process. Without performing the above, the operation mode set for the other device can be changed to be suitable for the payment process by controlling one of the registration device 20 and the payment device 30.

One aspect of the present embodiment is the POS system 1 described above, wherein the status determination unit determines that the business day set in the registration device 20 and the business day set in the payment device 30 are used in the payment processing. A determination is made as to whether or not they are compatible.
According to the above configuration, it is possible to take appropriate measures when the relationship between the business days of the registration device 20 and the settlement device 30 is not suitable for the settlement process.

One aspect of the present embodiment is the POS system 1 described above, wherein one of the registration device 20 and the settlement device 30 has a business day set in the other device suitable for the settlement process. The system further includes a business day switching control unit that controls the other device to switch to a business day suitable for the settlement process when the status determination unit determines that the operation is not performed.
According to the above configuration, for example, the business day set in the other device by the control of one of the registration device 20 and the settlement device 30 is adapted to the settlement process without the clerk performing an operation or the like. Can be changed as follows.

One aspect of the present embodiment is the POS system 1 described above, wherein the status determination unit is configured to set the status set in the registration device 20 and the payment device 30 specified as the transmission destination of the payment information. It is determined whether the current status matches the checkout process.
According to the above configuration, in response to the designation of the payment device 30 to which the payment information is transmitted (that is, the payment device 30 that executes the payment process), the status of the payment device 30 and the status of the registration device 20 are changed to the payment process. A determination is made as to whether or not they are compatible.

One aspect of the present embodiment is the POS system 1 described above, wherein the status determination unit performs the determination at a timing before the settlement information is transmitted.
According to the above configuration, at the timing before the payment information is transmitted, the determination regarding the conformity of the payment process is performed. Therefore, if it is determined that the payment is not suitable for the payment process, the designated It is possible to prevent the payment information from being transmitted to the payment apparatus 30 and prevent unnecessary processing from being performed.

One aspect of the present embodiment is the POS system 1 described above, wherein the registration device 20 prints code information including status information indicating the status set in the registration device 20 on a sheet, Determines whether the status indicated by the status information included in the code information read by the payment apparatus 30 matches the status set in the payment apparatus 30.
According to the above-described configuration, the status set in the registration device 20 corresponds to the case where the settlement device 30 performs the settlement process using the bill or the like issued by the registration device 20. , The status set in the settlement apparatus 30 can be determined.

  In addition, a program for realizing the function as the registration device 20 or the settlement device 30 described above is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read into a computer system and executed. Thus, the processing as the registration device 20 or the settlement device 30 described above may be performed. Here, "to make the computer system read and execute the program recorded in the recording medium" includes installing the program in the computer system. The “computer system” here includes an OS and hardware such as peripheral devices. Further, the “computer system” may include a plurality of computer devices connected via a network including a communication line such as the Internet, a WAN, a LAN, and a dedicated line. The “computer-readable recording medium” refers to a portable medium such as a flexible disk, a magneto-optical disk, a ROM, and a CD-ROM, and a storage device such as a hard disk built in a computer system. Thus, the recording medium storing the program may be a non-transitory recording medium such as a CD-ROM. The recording medium also includes an internal or external recording medium accessible from the distribution server for distributing the program. The code of the program stored in the recording medium of the distribution server may be different from the code of the program in a format executable by the terminal device. That is, any format can be stored in the distribution server as long as it can be downloaded from the distribution server and installed in a form executable by the terminal device. Note that the configuration in which the program is divided into a plurality of programs and downloaded at different timings and then combined by the terminal device, or the distribution server that distributes each of the divided programs may be different. Further, the “computer-readable recording medium” holds a program for a certain period of time, such as a volatile memory (RAM) in a computer system serving as a server or a client when the program is transmitted via a network. Shall be included. Further, the program may be for realizing a part of the functions described above. Furthermore, what can implement | achieve the function mentioned above in combination with the program already recorded on the computer system, and what is called a difference file (difference program) may be sufficient.

1 POS system, 10 store controller, 11 LAN, 20 registration device, 30
Payment device, 201 CPU, 202 storage unit, 203 RAM, 204 scanner unit,
205 display unit for clerk, 205a display unit for customer, 206 operation unit, 207 communication unit, 20
8 buzzer, 209 printing unit, 301 CPU, 302 storage unit, 303 RAM, 30
4 Scanner unit, 305 display unit, 306 operation unit, 307 communication unit, 308 buzzer,
309 Printing unit, 310 Payment unit, 311 sign pole, 312 human sensor

Claims (6)

A merchandise sales data processing system having a registration device for registering merchandise to be purchased by a customer in response to an operation of a clerk, and a plurality of settlement devices for performing a settlement process in accordance with the operation of the customer,
The registration device,
Registration means for registering the product,
A first inquiry for inquiring of the settlement apparatus whether the operation mode of the settlement apparatus is a business mode corresponding to a normal business or a training mode capable of simulating the same operation as that of a business. Means ,
First operation mode determining means for determining whether an operation mode of the settlement apparatus and an operation mode of the registration apparatus indicated by a response to the inquiry by the first inquiry means are the same in a business mode,
When the first operation mode determination means determines that the operation mode of the payment apparatus is the training mode and the operation mode of the registration apparatus is the business mode, the payment apparatus is different. First operation mode change control means for performing control to change the operation mode to the business mode;
When the first operation mode determination unit determines that the operation mode of the settlement apparatus and the operation mode of the registration device indicated by the response to the inquiry by the first inquiry unit are the same in the business mode. A transmission unit for transmitting payment information indicating the content of the registration of the product by the registration unit to the payment device . When the first operation mode determination means determines that the operation mode of the payment device and the operation mode of the registration device are different, the operation mode of the registration device and the operation mode of the payment device are different. The merchandise sales data processing system according to claim 1 , further comprising a notifying unit that notifies the user of the merchandise. The settlement apparatus, the first according to the control by the operation mode change control means, merchandise sales data processing system according to claim 1 or 2 further comprising a mode changing means for changing the operation mode of its own apparatus. A merchandise sales data processing system having a registration device for registering merchandise to be purchased by a customer in response to an operation of a clerk, and a plurality of settlement devices for performing a settlement process in accordance with the operation of the customer,
The payment device,
A second inquiry for inquiring of the registration device whether the operation mode of the registration device is a business mode corresponding to a normal business or a training mode capable of simulating the same operation as in the business. Means ,
A second operating mode determining means for determining whether the operation mode of the registration device indicated by the response to the inquiry that by the second inquiry means and the operating mode of the settlement device is the same in commercial mode ,
When the second operation mode determination means determines that the operation mode of the registration device is the training mode and the operation mode of the checkout device is the business mode, and is different , the registration device Operation mode change control means for performing control to change the operation mode of the device to the business mode; and
Merchandise sales data processing system that Ru equipped with. A merchandise sales data processing method in a merchandise sales data processing system having a registration device for registering merchandise purchased by a customer in response to an operation of a clerk, and a plurality of payment devices for performing a payment process in accordance with the operation of the customer. ,
The registration device,
A registration step for registering the product,
A first inquiry for inquiring of the settlement apparatus whether the operation mode of the settlement apparatus is a business mode corresponding to a normal business or a training mode capable of simulating the same operation as that of a business. and the step,
A first operation mode determining step of determining whether an operation mode of the settlement apparatus and an operation mode of the registration device indicated by a response to the inquiry by the first inquiry step are the same in a business mode;
When the first operation mode determination step determines that the operation mode of the payment device is the training mode and the operation mode of the registration device is the business mode, and different, the payment device A first operation mode change control step of performing control to change the operation mode of the operation mode to the business mode;
When the first operation mode determination step determines that the operation mode of the checkout device and the operation mode of the registration device indicated by the response to the inquiry in the first inquiry step are the same in the business mode. A transmitting step of transmitting payment information indicating the content of the product registration in the registration step to the payment apparatus . A computer as a registration device in a merchandise sales data processing system having a registration device for registering a product purchased by a customer in accordance with the operation of a clerk and a plurality of payment devices for performing a payment process in accordance with the operation of the customer,
Registration means for registering products,
A first inquiry for inquiring of the settlement apparatus whether the operation mode of the settlement apparatus is a business mode corresponding to a normal business or a training mode capable of simulating the same operation as that of a business. means,
First operation mode determining means for determining whether an operation mode of the settlement apparatus indicated by a response to the inquiry by the first inquiry means and an operation mode of the registration apparatus are the same in a business mode,
When the first operation mode determination means determines that the operation mode of the payment apparatus is the training mode and the operation mode of the registration apparatus is the business mode, the payment apparatus is different. First operation mode change control means for performing control to change the operation mode of the device to the business mode,
When the first operation mode determination unit determines that the operation mode of the settlement apparatus and the operation mode of the registration device indicated by the response to the inquiry by the first inquiry unit are the same in the business mode. A program for functioning as transmission means for transmitting payment information indicating the content of registration of a product by the registration means to the payment apparatus .

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