JP2011141588A - Property information providing device, method, and computer program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide property information corresponding to the desire of a customer after making a plurality of traders grasp the desire of the customer in cooperation with a plurality of traders possessing property information. <P>SOLUTION: A property information providing device communicates with a customer terminal 3 and a plurality of trader terminals 4 via a network NW so as to provide property information possessed by the traders in response to a request of the customer. When property condition information is received from the customer terminal 3, a condition ID issuing part 12 issues a condition ID to the condition information. When the condition ID and the condition information are transmitted to the trader terminal 4 and the property information matching the condition ID and the condition information is received from the trader terminal 4, the condition ID is associated with the property information so as to be stored in a property information DB 24. When a request for the provision of the property information matching the condition ID and the condition information related to the condition ID is received from the customer terminal 3, a property information extracting part 16 refers to the property information DB 24, extracts the property information associated with the condition ID and then transmits the information to the customer terminal 3. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention relates to a technology for providing property information held by a plurality of companies in response to a request from a customer.

  Conventionally, various goods have been traded on the Internet as commodities regardless of movable property or real estate, and there are many websites for that purpose. In such Web sites, it is important how much useful information can be provided to consumers or customers who want to purchase products on the Internet and how easy it is to use. It is.

In this regard, Patent Document 1 displays the price of the rental property recorded in the database, accepts an application for the rental property from the customer, and stores the content entered as a desired condition for finding the rental property in the database. In the client system, a system has been proposed in which a customer can refer to the contents of a property search application, and can register inquiries to the customer and information on rental property information in a database.
Patent Document 2 uses a predetermined calculation rule for each property stored in the real estate information database when accepting a real estate search condition and the importance of the search condition from a person who wants to purchase or rent the real estate. Describes a system that calculates a property's suitability for a search condition, calculates a property's evaluation value from the suitability and importance, and extracts properties whose evaluation value exceeds a predetermined value as an introduction property .
Patent Document 3 refers to a database storing the latest information on properties, extracts property information corresponding to a search request from the user, transmits the information to the user's personal computer, and inquires about a specific property from the user. In response to the request, a system is described in which an e-mail describing the user's personal information and the real estate property specified by the user is sent to the real estate agent.
Further, Patent Document 4 stores, for each customer, terminal specification information for specifying a customer terminal and customer requirement condition DB for storing requirement condition information relating to a real estate property, and new property information distributed from a distribution server. Property information DB, a matching processing unit for extracting property information that matches the customer's request based on the new property information and request condition information stored in the property information DB, and the extracted property Based on the information, a delivery data creation unit for creating delivery data for each customer, and a data transmission unit for sending the created delivery data for each customer to the customer terminal specified by the terminal identification information The system provided is described.

JP 2001-344329 A JP 2002-132893 A JP 2003-0667468 A JP 2007-048228 A

  All of the technologies described in Patent Documents 1 to 4 provide customers with property information stored in the database, but the property information stored in the database includes things that are not actually transactable. In many cases, uniform search based on a predetermined calculation rule is difficult to provide property information that reflects the detailed wishes of customers. In addition, it is more useful for customers to actually provide property information after having the customer's search conditions actually grasped by multiple businesses, etc. Information can be obtained.

  Therefore, the present invention has an object to provide property information according to a customer's request after the customer's request is grasped by the plurality of vendors in cooperation with a plurality of vendors holding the property information. .

In order to achieve the above object, a property information providing apparatus according to an aspect of the present invention includes a customer terminal used by a customer who requests provision of property information, a plurality of vendor terminals that hold the property information, and a network. The apparatus is configured to be communicable through communication and provides property information owned by the contractor in response to a request from the customer, and receives condition information of the property desired by the customer from the customer terminal. Means, condition identification information issuing means for issuing condition identification information for identifying the received condition information, condition information transmitting means for transmitting the condition identification information and the condition information to the supplier terminal, and the supplier Property information receiving means for receiving the condition identification information and the property information matching the condition information from the terminal, and the property for storing the received condition identification information and property information in association with each other Refer to the property information storage means, the provision request receiving means for receiving the condition identification information and the property information provision request that matches the condition information related to the condition identification information from the customer terminal, and the property information storage means. The property information extracting means for extracting the property information associated with the condition identification information, and the property information transmitting means for transmitting the extracted property information to the customer terminal.
Here, property information refers to items that are widely subject to transactions regardless of movable property or real estate, and specific examples include residences that are rented or sold.

  The condition identification information issued by the condition identification information issuing means and the condition information storage means for storing the condition information received from the customer terminal in association with each other, and the condition information storage means stored from the customer terminal to the condition information storage means. An inquiry request receiving means for receiving an inquiry request for condition information, a condition information extracting means for extracting condition identification information stored in the condition information storage means and condition information with reference to the condition information storage means, and And the condition information transmitting means for transmitting the extracted condition identification information and condition information to the customer terminal, and the provision request receiving means is transmitted from the customer terminal by the condition information transmitting means. It is also possible to receive a provision request for property information that matches the condition identification information and the condition information related to the condition identification information based on the condition information.

  Further, the merchant information storing means for storing the merchant identification information for identifying the merchant in association with the merchant information related to the merchant, and the condition identification information received from the customer terminal with reference to the property information storage means And a merchant information extracting means for extracting the merchant information stored in association with the identified merchant identification information with reference to the merchant information storage means, And the property information receiving means receives the property identification information, the condition identification information, and the property information matching the condition information from the agent terminal, and the property information storage means is the received agent identification Information, condition identification information and property information are stored in association with each other, and the provision request receiving means receives the condition identification information and the condition identification information from the customer terminal. Receiving the property information that matches the condition information relating to the property information and the request for providing the supplier information of the supplier who is the provider of the property information, and the property information transmitting means sends the extracted property information and the supplier to the customer terminal. Information may be transmitted.

  Further, the property identification information issuing means for issuing the property identification information for identifying the property information received by the property information receiving means, and the property identification information and the contractor identification information from the customer terminal are related to the property identification information. From the inquiry receiving means for receiving an inquiry to the property, and the supplier terminal of the supplier related to the supplier identification information, the inquiry transmitting means for transmitting the inquiry together with the property identification information, and the supplier terminal that has transmitted the inquiry, An answer receiving means for receiving an answer to the inquiry together with the property identification information, an answer storage means for storing the received property identification information and the answer in association with each other, and an article identification information together with the property identification information from the customer terminal With reference to the acquisition request receiving means for receiving the acquisition request and the answer storage means, the property identification information An answer extracting means for extracting the answer stored in association with the answering means for sending the extracted answer to the customer terminal; and the property information storing means for identifying the issued property Information and the received supplier identification information, condition identification information, and property information are stored in association with each other, and the property information extracting means refers to the property information storage means and associates with the condition identification information. The acquired property identification information and property information may be extracted, and the property information transmission means may transmit the extracted property identification information and property information to the customer terminal.

  In addition, the property information providing method according to another aspect of the present invention is capable of communicating via a network with a customer terminal used by a customer who requests provision of property information, and a plurality of contractor terminals holding the property information. A method of providing property information held by the contractor in response to a request from the customer by a computer configured to receive condition information of a property desired by the customer from the customer terminal, and the reception A process of issuing condition identification information for identifying the condition information, a process of transmitting the condition identification information and the condition information to the vendor terminal, and the condition identification information and the condition information from the vendor terminal. From the customer terminal, processing for receiving the property information that matches the above, processing for storing the received condition identification information and property information in the property information storage means in association with each other, Processing for receiving condition identification information and a request to provide property information that matches the condition information related to the condition identification information, and extracting the property information associated with the condition identification information with reference to the property information storage means A process and a process of transmitting the extracted property information to the customer terminal are executed.

  Further, a computer program according to still another aspect of the present invention is configured to be able to communicate via a network with a customer terminal used by a customer who requests provision of property information, and a plurality of vendor terminals holding the property information. A computer program for causing the computer to function as a property information providing device that provides property information held by the contractor in response to a request from the customer, from the customer terminal to the customer Processing for receiving condition information of a desired property, processing for issuing condition identification information for identifying the received condition information, processing for transmitting the condition identification information and the condition information to the trader terminal, , Processing for receiving the condition identification information and property information matching the condition information from the supplier terminal, and the received condition identification The process of storing the report and the property information in the property information storage means in association with each other, and receiving from the customer terminal a request for provision of property information that matches the condition identification information and the condition information related to the condition identification information Processing, processing for extracting property information associated with the condition identification information, and processing for transmitting the extracted property information to the customer terminal are executed with reference to the property information storage means.

  ADVANTAGE OF THE INVENTION According to this invention, after cooperating with the some traders who hold property information, making the some traders grasp a customer's request, the property information according to a customer's request can be provided.

It is a functional block diagram which shows the function which the property information provision apparatus which concerns on embodiment of this invention has. It is a figure which shows an example of the data memorize | stored in customer information DB which concerns on this embodiment. It is a figure which shows an example of the data memorize | stored in supplier information DB which concerns on this embodiment. It is a figure which shows an example of the data memorize | stored in condition information DB which concerns on this embodiment. It is a figure which shows an example of the data memorize | stored in property information DB which concerns on this embodiment. It is a figure which shows an example of the data memorize | stored in reply information DB which concerns on this embodiment. It is a sequence diagram which shows the flow of the process by the property information provision apparatus which concerns on this embodiment, Comprising: When condition information is unregistered, after receiving login from a customer terminal, it is a flow of the process until it transmits my page An example is shown. It is an example of my page transmitted from the property information providing apparatus according to the present embodiment, and is a diagram illustrating a case where condition information is not registered. It is a sequence diagram which shows the flow of a process by the property information provision apparatus which concerns on this embodiment, Comprising: An example of the flow of a process after receiving condition information from a customer terminal until receiving property information from a contractor terminal is shown. It is an example of my page transmitted from the property information providing apparatus according to the present embodiment, and is a diagram illustrating a state in which condition information is input. It is a sequence diagram which shows the flow of the process by the property information provision apparatus which concerns on this embodiment, Comprising: When condition information is already registered, after receiving login from a customer terminal, it is a flow of the process until it transmits my page An example is shown. It is an example of my page transmitted from the property information providing apparatus according to the present embodiment, and shows a state in which a list of registered condition information is displayed. It is an example of my page transmitted from the property information providing apparatus according to the present embodiment, and is a diagram illustrating a state in which a list of property information provided for selected condition information is displayed. It is a sequence diagram which shows the flow of a process by the property information provision apparatus which concerns on this embodiment, Comprising: Based on designation | designated from a customer, an example of the flow of a process until it transmits my page which displayed the detail of property information is shown. It is an example of my page transmitted from the property information providing apparatus according to the present embodiment, and is a diagram showing a state in which property information arbitrarily selected from the property information list is displayed. It is a sequence diagram which shows the flow of a process by the property information provision apparatus which concerns on this embodiment, Comprising: An example of the flow of a process after receiving the inquiry with respect to property information from a customer terminal until it receives the reply with respect to an inquiry is shown. It is a sequence diagram which shows the flow of a process by the property information provision apparatus which concerns on this embodiment, Comprising: The flow of a process until it transmits response information after receiving the response information browsing request from a customer terminal is shown. It is an example of my page transmitted by the property information providing apparatus according to the present embodiment, and is a diagram showing a state in which answer information arbitrarily selected from a list of answer information is displayed. It is an example of my page transmitted by the property information providing apparatus according to the present embodiment, and is a diagram illustrating a state in which the customer is requested to input moving contents. It is an example of my page transmitted by the property information providing apparatus according to the present embodiment, and is a diagram illustrating a state in which the customer is requested to input moving contents. It is an example of my page transmitted by the property information providing apparatus according to the present embodiment, and is a diagram showing a state in which a suggestion list by a moving contractor is displayed.

Embodiments of the present invention will be described below with reference to the drawings.
As shown in FIG. 1, in the property information providing apparatus 1 according to the embodiment of the present invention, a customer terminal 3 used by a customer and a supplier terminal 4 used by a supplier can communicate via a network NW such as the Internet. In response to a request from a customer, the property information held by the dealer is provided to the customer.
Here, property information refers to information related to widely traded articles. In the present embodiment, an example in which rental properties are used as properties will be described.
In the example of FIG. 1, the customer terminal 3 and the dealer terminal 4 are configured to be able to communicate with the property information providing apparatus 1 one by one, but this is for convenience of explanation, In each case, a plurality of customer terminals 3 and contractor terminals 4 are configured to be communicable with the property information providing apparatus 1.

The property information providing device 1 is a device that provides property information such as rental real estate managed by a contractor in response to a customer request.
The property information providing apparatus 1 includes a CPU (Central Processing Unit), a computer program executed by the CPU, a RAM (Random Access Memory) storing a computer program and predetermined data, a ROM (Reed Only Memory), and a hard disk drive. Authentication processing unit 11, condition ID issuing unit 12, property ID issuing unit 13, response ID issuing unit 14, condition information extracting unit 15, property information extracting unit 16, supplier information extracting unit 17, answer information extracting unit 18, each functional block including a communication processing unit 19, a customer information DB 21, a supplier information DB 22, a condition information DB 23, a property information DB 24, and a response information DB 25 is configured.

  The authentication processing unit 11 refers to the customer information DB 11 when the customer logs in to a web page dedicated to each customer provided by the property information providing apparatus 1, so-called My Page, and based on the customer ID and password, Execute authentication process.

The condition ID issuing unit 12 is a processing unit that issues a condition ID for individually identifying the condition information received from the customer terminal 3.
Here, the condition information is information relating to the condition of the property that the customer wishes to inquire about. In the present embodiment in which the rental property is a property, for example, the information is “Tokyu Toyoko Line Jiyugaoka Station, 2LDK, rent 150,000 to 200,000 yen”.

The property ID issuing unit 13 is a processing unit that issues property IDs for individually identifying property information received from the trader terminal 4.
Here, the property information is information related to the property provided by the trader. This property information includes information corresponding to the condition information, and is information such as “Fukutoshin Line Zoshigaya Station, 1 LDK, rent 140,000 yen” in this embodiment in which the rental property is a property.

The answer ID issuing unit 14 is a processing unit that issues an answer ID for individually identifying the answer information received from the trader terminal 4.
Here, the response information is a response to the inquiry about the property information by the customer, and this response information is created and provided by the supplier who provided the property information that is the target of the inquiry.

The condition information extraction unit 15 is a processing unit that extracts the condition information stored in association with the customer ID with reference to the condition information DB 23 when accessed from the customer terminal 3.
The condition information extraction unit 15 extracts a part of the condition information stored in the condition information DB 23 as a basic condition or extracts a plurality of condition information as a list in response to a request from the customer terminal 3. It can also be converted.

When the property information extraction unit 16 receives a condition ID and a request for providing property information that matches the condition information specified by the condition ID from the customer terminal 3, the property information extraction unit 16 refers to the property information DB 24 and associates the condition ID with the condition ID. This is a processing unit for extracting the property ID and property information stored in the memory.
The property information extraction unit 16 extracts a part of the property information stored in the property information DB 24 as a basic condition or extracts a plurality of property information as a list in response to a request from the customer terminal 3. It can also be converted.

The supplier information extracting unit 17 refers to the supplier information DB 22 when receiving a supplier information provision request together with the supplier ID from the customer terminal 3, and extracts the supplier information stored in association with the supplier ID. Part.
This process can also be performed based on the property ID. In this case, when receiving a supplier information provision request together with the property ID from the customer terminal 3, the property information DB 24 is referred to, and the supplier ID stored in association with the property ID is specified. Referring to Fig. 4, it is executed by extracting the merchant information stored in association with the identified merchant ID.

When the response information extraction unit 18 receives a response acquisition request stored in association with the response ID together with the response ID from the customer terminal 3, the response information extraction unit 18 refers to the response information DB 25 and stores it in association with the response ID. It is a processing unit for extracting the answered answers.
When the response information extraction unit 18 receives a request for browsing the response information stored in association with the property ID together with the property ID from the customer terminal 3, the response information extraction unit 18 refers to the response information DB 25 and refers to the property ID. It is also possible to extract and list all answer information stored in association with.

The communication processing unit 19 is a processing unit that performs data transmission / reception processing according to a predetermined protocol via the property information providing apparatus 1 and the trader terminal 4 and a network NW such as the Internet, and is realized by a Web browser or the like.
The communication processing unit 19 receives condition information and property information with the customer terminal 3, and transmits condition information and property information with the trader terminal 4. To do.

The customer information DB 21 is a storage unit that stores information related to customers who are users of services provided by the property information providing apparatus 1.
For example, as shown in FIG. 2, “customer ID”, “password”, and the like for identifying the customer are stored in the customer information DB 21 in association with each other.
The customer ID is information for identifying a customer on a web page dedicated to each customer provided by the property information providing apparatus 1, that is, a so-called my page. In addition to the customer ID, a nickname or a handle name that can be set by the customer may be stored separately.
This customer ID and password serve as authentication information for the customer to log in to My Page.
In addition, the customer information DB 21 can also store a customer's name, address, contact information, and the like.

The trader information DB 22 is a storage unit that stores information on traders who own or handle property information.
For example, as shown in FIG. 3, the supplier information DB 22 stores a “company ID”, a “company name”, a “address” of the supplier, an “e-mail address” of the supplier, and the like in association with each other. Yes.

The condition information DB 23 is a storage unit that can store the condition information received from the customer terminal 3.
In the condition information DB 23, for example, as shown in FIG. 4, the “customer ID” of the customer who created the condition information, the “condition ID” issued by the condition ID issuing unit 12 for the condition information, and the “Condition information” is stored in association with each other.

  The condition information includes, for example, the name of the railway company, such as the “route” indicating the transportation system used at the location of the property, the “station” nearest to the property, the “property type” indicating the type of construction of the property, such as an apartment or an apartment. In addition, it consists of living area, building age, and time required from the nearest station to the property.

The property information DB 24 is a storage unit that can store property information received from the trader terminal 4.
For example, as shown in FIG. 5, the property information DB 24 includes “Property ID” issued by the property ID issuing unit 13 for the property information, “Condition” of the condition information on which the property information is assumed to be provided. The “ID”, the “trader ID” of the trader who provided the property information, and the “property information” are stored in association with each other.

  Property information includes, for example, “station type” that indicates the type of construction of the property, such as “station” nearest to the property, apartment or condominium, “time required” from the nearest station to the property, residence area, building age, Consists of floor plans and overview photos of the property.

The response information DB 25 is a storage unit that can store the response information transmitted as a response to the inquiry from the trader to the customer in response to an inquiry from the customer to the property information.
For example, as shown in FIG. 6, the answer information DB 25 includes “answer ID” issued by the answer ID issuing unit 14, “property ID” of the property to be inquired which is a premise of the answer, and “title” of the answer ”,“ Content ”of the answer,“ status ”which is a flag indicating whether or not the answer is read by the customer, and“ date of transmission ”indicating when the answer is transmitted from the trader terminal 4.

  And the reply information DB 25 stores the date when the reply is transmitted from the trader terminal 4 to the property information providing apparatus 1 as the “sending date” and stores the contents of the received reply. Furthermore, when the answer newly received from the supplier terminal 4 is stored, the status of the answer is stored as “unread”, and when the answer is viewed by the customer terminal 3, the status is read as “read”. Change to

The customer terminal 3 is a terminal used by a customer who presents condition information and requests provision of property information.
The customer terminal 3 includes a so-called personal computer, mobile phone, PDA (Personal Digital Assistance), and the like, and includes functional blocks of an input / output processing unit 31 and a communication processing unit 32.

  The input / output processing unit 31 is configured by a keyboard, a touch panel, an LCD (Liquid Crystal Display), and the like, and accepts input of data from a customer or receives it from the property information providing apparatus 1 via the received data or the network NW. Execute processing to output data and so on.

The communication processing unit 32 is a processing unit that executes data transmission / reception processing according to a predetermined protocol via the property information providing apparatus 1 and a network NW such as the Internet, and is realized by a Web browser or the like.
The communication processing unit 32 transmits condition information and inquiry information to the property information providing apparatus 1 and receives property information and answer information.

The trader terminal 4 is a terminal used by a trader who provides property information owned or handled by the customer terminal 4 according to the condition information from the customer.
The trader terminal 4 is configured by a so-called personal computer, mobile phone, PDA (Personal Digital Assistance), and the like, and includes functional blocks of an input / output processing unit 41 and a communication processing unit 42.

  The input / output processing unit 41 is configured by a keyboard, a touch panel, an LCD (Liquid Crystal Display), etc., and receives input of data from a vendor or received from the property information providing apparatus 1 via the received data or the network NW. Execute processing to output data and so on.

The communication processing unit 42 is a processing unit that executes data transmission / reception processing according to a predetermined protocol via the property information providing apparatus 1 and a network NW such as the Internet, and is realized by a Web browser or the like.
The communication processing unit 42 transmits property information and answer information to the property information providing apparatus 1 and receives condition information and inquiry information.

Next, a flow of a series of processes performed by the property information providing apparatus 1 according to the present embodiment, the customer terminal 3, and the dealer terminal 4 will be described with reference to the drawings.
In the present embodiment, data transmission / reception between the property information providing apparatus 1 and the customer terminal 3 is performed on a Web page prepared for each customer, a so-called My Page.
FIG. 1 shows the flow of processing from when the property information providing apparatus 1 receives an acquisition request for my page from the customer terminal 3 until it transmits the my page.
First, the customer accesses the login page of a predetermined portal site provided by the property information providing apparatus 1 through the customer terminal 3, and logs in with the customer ID and password issued in advance.
In this login, the communication processing unit 32 transmits the customer ID and password input by the customer to the property information providing apparatus 1 together with an acquisition request for my page (S101).

When the property information providing apparatus 1 receives the customer ID and the password together with the acquisition request for the My Page from the customer terminal 3 by the communication processing unit 19, the authentication processing unit 11 executes the authentication process (S102).
The authentication process is performed by referring to the customer information DB 21 and collating the customer ID received from the customer terminal 3 with the password.
As a result, when the authentication fails, for example, the customer ID is not registered or the customer ID and password do not match the information stored in the customer information DB 21, a notification to that effect is sent to the customer terminal 3. Error processing such as prompting the user to input again is executed (S103).

On the other hand, if the customer ID and password match the information stored in the customer information DB 21 and the authentication is successful, the condition information extraction unit 15 refers to the condition information DB 23 and stores it in association with the customer ID. It is determined whether or not there is condition information (S104).
As a result, if there is condition information associated with the customer ID, the processing from S302 onward is followed.

On the other hand, if there is no condition information associated with the customer ID as a result of the determination of the presence or absence of the condition information, the My Page 100 shown in the example of FIG. 8 is transmitted to the customer terminal 3 (S105).
On this My Page 100, a login status display 101 indicating a customer's login status, a condition information list 102 for displaying a list of condition information already registered by the customer, and a request for newly registering condition information A registration button 103 is provided.
The login status display 101 includes a customer ID display 101a that displays a customer ID such as “Welcome! XXX”, a logout button 101b that requests logout processing, and a registration information change request button 101c that requests a change in customer information. Is provided.

  In the condition information list 102, the condition information extracted from the condition information DB 23 by the condition information extracting unit 15 based on the customer ID is displayed as a list, but the condition information has not yet been registered from the customer, so it is not registered. The message is displayed.

  The registration button 103 is a button for newly registering condition information to the property information providing apparatus 1 and requesting provision of property information that matches the condition information.

Next, processing when the registration button 103 is pressed will be described with reference to FIG.
When the registration button 103 is pressed, the My Page 110 shown in the example of FIG. 10 is displayed on the customer terminal 3.
On this My Page 110, the condition information is transmitted to the property information providing apparatus 1 together with the login status display 111, the condition information input form 112, and the property information providing request similar to the login information body display 101 described in FIG. A request button 113 is provided.

  In the condition information input form 112, items for individually specifying the conditions of the property desired by the customer are provided as check boxes and drop-down lists. In the example of FIG. 10, the conditions that can be specified include the line along the property, the nearest station, the rent, the area, the age of the property, the time and layout from the nearest station, and the details of the property equipment. However, the implementation of the present invention is not particularly limited to these conditions.

The customer uses the input / output processing unit 31 to input condition information into the condition information input form 112 in accordance with his / her wish (S201).
The input condition information is pressed by pressing the request button 113, and the communication processing unit 31 supplies the customer ID of the customer who has input, and a provision request for the property information that matches the condition information. (S202).

  When the property information providing apparatus 1 receives the condition information, the customer ID, and the property information provision request that matches the condition information from the customer terminal 3, the condition ID issuing unit 12 makes a condition for the condition information. An ID is issued (S203).

  Further, the property information providing apparatus 1 stores the condition ID, the condition information received from the customer terminal 3 and the customer ID in the condition information DB 23 in association with each other (S204).

  The newly registered condition information is transmitted to the trader terminal 4 by the communication processing unit 19 together with the condition ID issued for the condition information and the provision request for the property information (S205).

The merchant that has received a request for providing the property information from the property information providing device 1 through the property terminal 4 provides property information that matches the condition information together with the property ID received with the property ID and the condition information. (S206).
Here, the property information that matches the condition information is selected by the contractor from among the property information that the contractor owns. When transmitting the property information, the property information may be input and transmitted on an input form provided on a predetermined Web page, or the property information data stored in advance as a database in the trader terminal 4 may be transmitted. In particular, the means is not limited.

  When receiving the property information together with the contractor ID and the condition ID from the contractor terminal 4, the property information providing apparatus 1 refers to the condition information DB 23 to determine whether or not the condition ID is stored (S207). As a result, if the condition information related to the condition ID has already been deleted and is not stored, error processing is performed by returning to the dealer terminal 4 that the property information is not accepted ( S208).

On the other hand, if the received condition ID is stored in the condition information DB 23 as a result of the determination, the received trader ID, condition ID, and property information are associated with each other and stored in the property information DB 24 (S209).
In the exchange between the property information providing apparatus 1 and the contractor terminal 4, the condition information and the property information may be transmitted and received from a portal site created in advance for the contractor terminal 4. In this case, on the portal site, a list of condition information stored in the condition information DB 23 is presented to the contractor terminal 4, the condition information is specified by the contractor and the property information is input, etc. The property information may be received together with the ID.

Next, the process of providing the property information transmitted from the trader terminal 4 to the property information providing apparatus 1 to the customer terminal 3 will be described with reference to FIG.
First, as described with reference to FIG. 7, the property information providing apparatus 1 receives a customer login from a predetermined portal site and executes an authentication process (S101 to S103).
If the authentication is successful, the condition information extraction unit 15 refers to the condition information DB 23 to determine whether there is condition information stored in association with the customer ID (S104).
As a result, when there is no condition information associated with the customer ID, the process of the above-described S105 is followed.

On the other hand, if there is condition information associated with the customer ID as a result of the determination of the presence / absence of the condition information, the condition information extraction unit 15 retrieves the condition information stored in association with the customer ID from the condition information DB 23. Extract (S301). At this time, the condition information extraction unit 15 extracts and lists all the condition information associated with the customer ID. In the case where the condition information is extracted as a list, only a part of items determined in advance for each condition information may be extracted.
Then, the communication processing unit 19 transmits the extracted condition information to the customer terminal 3 using the My Page 120 shown in the example of FIG. 12 (S302).

As shown in FIG. 12, a login status display 121 and a condition information list 122 are provided on a My Page 120 that provides condition information to a customer. Further, the condition information list 122 is provided with individual condition information 122a, a delete button 122b for deleting each condition information, and a registration button 123 for newly registering condition information.
The login status display 121 and the registration button 123 have the same functions as the login status display 101 and the registration button 103 described above with reference to FIG.

In the condition information list 122, the contents of the condition information 122a set by the customer are individually displayed. In the display of the condition information 122a, the property information extraction unit 16 calculates the number of property information stored in association with the condition ID by referring to the property information DB 24 based on the condition ID of each condition information. Can also be displayed. Further, the response information extraction unit 18 stores the property information in association with the property ID with reference to the response information DB 25 based on the property ID of the property information stored in the property information DB 24 in association with the condition ID of each condition information. It is also possible to calculate and display the number of unanswered responses with the status.
In addition, by specifying this, the condition information 122a is transmitted to the property information providing apparatus 1 together with the condition ID of the specified condition information, and a request for viewing the registered property information is sent to the property information immediately. It is possible to request browsing of a list of property information provided.

The delete button 122b is a button for requesting the property information providing apparatus 1 to delete the condition information. When the delete button 122b is pressed, the delete request is sent together with the condition ID of the condition information to be deleted. It is transmitted to the information providing apparatus 1. And the property information provision apparatus 1 which received this deletion request | requirement deletes the condition information which concerns on the said condition ID from condition information DB23.
Note that, based on the deletion of the condition information, the cancellation of the property information provision request based on the condition information related to the condition ID may be transmitted to the trader terminal 4 together with the condition ID. Also, the property information stored in association with the condition ID in the property information DB 24 is deleted, or stored in the response information DB 25 in association with the property ID of the property information stored in association with the condition ID. You may delete the answer.

  When the customer selects arbitrary condition information 122a from the condition information list 122, a list of property information provided to the property information providing apparatus 1 by the contractor along with the condition ID of the condition information 122a. The browsing request is transmitted (S303).

When the property information providing apparatus 1 receives a request for browsing the list of property information together with the condition ID, the property information extracting unit 16 refers to the property information DB 24 and stores the property information stored in association with the received condition ID. The presence or absence is determined (S304).
As a result, if there is no property information associated with the condition ID, an error process such as sending a notification that there is no property information registration to the customer terminal 3 is performed (S305).

On the other hand, as a result of determining the presence / absence of the property information, if there is property information stored in association with the condition ID, the property information extracting unit 16 stores the property information associated with the condition ID from the property information DB 24. All the information is extracted (S306).
Then, a list of the extracted property information is transmitted to the customer terminal 3 through the My Page 130 shown in the example of FIG. 13 (S307).

  As shown in FIG. 13, on My Page 130 that provides a list of property information to the customer, a login status display 131 similar to the login status display 101 described above with reference to FIG. 8, condition information specified by the customer Is displayed, and a property information list 133 is provided. Further, the property information list 133 is provided with a section 133a consisting of “unread” or “read”, each property information 133b, and a delete button 133c for deleting each property information.

  The property information list 133 displays all property information stored in association with the condition ID as a list.

  The category 133a reflects the response status stored in association with the property ID by referring to the response information DB 25 based on the property ID of each property information by the response information extraction unit 18. In this example, when there is unread answer information, “unread” is displayed.

In addition, the property information 133b displays the content of the property information, but in this example, only some of the predetermined items are extracted and displayed. Then, by specifying the property information 133b, an acquisition request for the property ID and detailed information on the property information is transmitted to the property information providing apparatus 1, and it is possible to request browsing of the detailed information on the desired property information. It has become.
The detailed information on property information means all information related to the property. In addition to the property information, it includes information on the supplier who provided the property information, and reply information on the property information. The information browsing request includes a browsing request for trader information and response information together with a browsing request for property information.
Further, in this example, the property information 133b is an excerpt of only some items, but is not limited to this, and may display all items.

The delete button 133c is a button for requesting the property information providing apparatus 1 to delete the property information. When the delete button 133c is pressed, the delete request is sent together with the property ID of the property information to be deleted. It is transmitted to the information providing apparatus 1. And the property information provision apparatus 1 which received this deletion request | requirement deletes the property information which concerns on the said property ID from property information DB24.
At this time, the answer stored in association with the property ID in the answer information DB 25 may be deleted.

Next, referring to FIG. 14 for the process of providing detailed information on the property information to the customer terminal 3 when the customer terminal 3 is requested to view the detailed information on the property information together with the designation of the property information. I will explain.
First, when the customer selects arbitrary property information from the property information list 133b, a request for browsing detailed information on the property information is transmitted to the property information providing apparatus 1 together with the property ID of the property information (S401). ).

On the other hand, the property information providing apparatus 1 extracts property information stored in association with the received property ID by referring to the property information DB 24 by the property information extraction unit 16 (S402). Note that in the property information 133b in the My Page 130, all items are extracted, unlike the case where only some items are extracted and displayed.
Further, the supplier information extraction unit 17 refers to the property information DB 24 to identify the dealer ID stored in association with the received property ID, and then refers to the dealer information DB 22 to identify the identified dealer ID and The trader information stored in association with each other is extracted (S403).
Further, the answer information extracting unit 18 refers to the answer information DB 25 and extracts answer information stored in association with the received property ID (S404).
Note that the extraction processing from S402 to S404 does not need to be performed in this order, and is out of order or simultaneous processing.

  Then, the details of the extracted property information, the contractor information, and the response information are transmitted as detailed information to the customer terminal 3 through the My Page 140 shown in the example of FIG. 15 (S405).

  As shown in FIG. 15, a login status display 141 similar to the login status display 101 described above with reference to FIG. 8 is displayed on the My Page 140 that provides detailed information on property information to the customer. A condition information display 142 indicating information, a property information display 143, a supplier information display 144 of a supplier who provided the property information, an inquiry form 145 for making an inquiry, and an answer list 146 displaying a list of answer information for the inquiry are displayed. A contract completion button 147 is provided for notifying that the contract has been completed based on the property information.

  In the condition information display 142, the property information display 143, and the contractor information display 144, the condition information, property information, and contractor information extracted by the condition information extraction unit 15, the property information extraction unit 16, and the contractor information extraction unit 17, respectively. Is displayed.

The inquiry form 145 is a form for making an inquiry about property information, and is a title input field 145a, an inquiry content input field 145b, a transmission for transmitting the input title and inquiry content to the property information providing apparatus 1. It consists of a button 145c.
When the title and inquiry content are input and the transmission button 145c is pressed, the input title and inquiry content are transmitted to the property information providing apparatus 1 together with the property ID of the property information being displayed.

The answer list 146 includes, for each answer information, a category 146a indicating whether the answer information is unread or read, a transmission date 146b indicating when the answer information is transmitted from the trader terminal 4, and an answer title 146c. All of these reflect the contents of the answer information DB 25.
In this example, the reply list 146 displays only the reply information category 146a, the transmission date 146b, and the title 146c. By specifying any of the reply information, the property information providing apparatus 1 can be designated. In response to the response ID, a request for browsing the response information related to the designation is transmitted.
In this example, the answer information shown in the answer list 146 consists of only some items, but all items can be displayed.

The contract completion button 147 is a button that can transmit a notification that the contract is completed based on the displayed property information to the property information providing apparatus 1. When the contract completion button 147 is pressed, a notification that the contract is completed is transmitted to the property information providing apparatus 1 together with the customer ID and the property ID.
The property information providing apparatus 1 that has received the notification of contract completion together with the property ID from the customer terminal 3 deletes the condition information and property information stored in association with the customer ID, or the answer information associated with the property ID. You can do it. Moreover, it is good also as an opportunity which produces the opportunity of a commercial transaction, such as sending the guidance of a moving company to the customer terminal 3, etc. separately on the occasion of notification of contract completion.

Next, with reference to FIG. 16, a process when a customer makes an inquiry about property information will be described.
First, the customer inputs inquiry information including a title and inquiry contents from the inquiry form 145, and presses the send button 145c (S501).
Thereby, the property ID of the property information, the trader ID, and the input inquiry information are transmitted to the property information apparatus 1 (S502).

The property information providing apparatus 1 that has received this refers to the contractor information DB 22 and transmits inquiry information together with the received property ID to the contractor terminal 4 related to the contractor ID (S503).
The trader who has received the inquiry information together with the property ID through the trader terminal 4 creates reply information corresponding to the inquiry information, and transmits the reply information together with the property ID to the property information providing apparatus 1 (S504).

The property information providing apparatus 1 that has received the response information together with the property ID from the trader terminal 4 uses the response ID issuing unit 14 to issue a response ID to the response information (S505).
Further, the answer ID, the property ID, and the answer information are associated with each other and stored in the answer information DB 25 (S506). At this time, the status of the answer information is set to “unread”.

Next, processing in the case of providing reply information to an inquiry in response to a request from a customer will be described with reference to FIG.
When the customer specifies arbitrary answer information from the answer list 147 on the My Page 140, an answer browsing request is sent to the property information providing apparatus 1 together with the answer ID (S601).

The property information providing apparatus 1 that has received the reply browsing request together with the reply ID extracts the reply information stored in association with the reply ID by referring to the reply information DB 25 by using the reply information extraction unit 18 (S602). .
Then, the extracted response information is transmitted to the customer terminal 3 through the My Page 150 shown in the example of FIG. 18 (S603).

  As shown in FIG. 18, on the My Page 150 that allows the customer to browse the answer information, the login status display 151 similar to the login status display 101 described in FIG. 8 and the condition information designated by the customer are shown. The condition information display 152, the property information display 153, the supplier information display 154 of the supplier who provided the property information, the inquiry form 155 for making an inquiry, and the answer information column 156 displaying the answer information designated by the customer are provided. .

In the answer information column 156, a transmission date 156a, a title 156b, and an answer content 156c are displayed as answer information extracted from the answer information DB 25 based on the answer ID designated by the customer.
This reply information is displayed for each piece of property information, so that the customer can obtain a reply for each piece of property information about the content that the customer has inquired about.
The answer information column 156 may display an inquiry made by the customer. In this case, an inquiry made in advance by the customer is stored in association with the property information. When the response information is received from the supplier terminal 4, the inquiry and the response information are associated with each other, and when the response information column 156 is displayed, the inquiry information is extracted together with the response information based on the property information ID. And display this.

  As described above, it is possible to provide property information according to the customer's request after the customer's request is grasped by the plurality of vendors in cooperation with the plurality of vendors holding the property information.

In addition, as a further function of the property information providing apparatus 1 according to the present embodiment, a status corresponding to a predetermined period may be given to the condition information received from the customer.
For example, a period set in advance by a customer is registered as a property information reception period, and after the reception period has elapsed, the reception of property information from a contractor is rejected. In this case, the condition information is stored in advance in the condition information DB 23 in association with the period set by the customer, and after the period has elapsed, a flag for canceling reception of property information is set for the condition information. Based on this flag, the property information transmitted from the contractor terminal 4 with respect to the condition information is refused to be registered in the property information DB 24.
Moreover, you may make it cancel reception of property information about the condition information which the customer designated among the condition information memorize | stored in condition information DB23 by a customer's setting. In this case, in the condition information DB 23, in response to the request of the customer, a flag for canceling reception of the property information is set for the condition information designated by the customer, and based on this flag, the contractor terminal is set for the condition information. The property information transmitted from 4 refuses registration of the property information DB 24.
Thereby, according to the registered condition information, property information can be prevented from being provided endlessly or a huge number of property information can be prevented from being provided. In addition, if the information regarding these statuses is displayed in association with the condition information on the customer's My Page, it is convenient for the customer.

In the description of My Page 140 shown in FIG. 15, it is assumed that the guide of the moving company may be separately transmitted to the customer terminal 3 when the contract completion button 147 is pressed. An example will be described with reference to the drawings.
When the contract for the property is completed, My Page 160 shown in FIG. 19 is developed on the customer terminal 3 in order to guide the moving.

My page 160 is a screen for inputting information relating to the moving of the customer, and guides the moving company to the customer based on the contents input here.
On My Page 160, a customer login status display 161, a current address input field 162, a moving address input field 163, and a desired moving date input field 164 are provided.

In the current address input field 162, customer address information may be registered in advance in the customer information 21, and this may be reflected.
In addition, the address entry field 163 of the moving destination may reflect the address stored as the property information based on the property information for which the customer has contracted with reference to the property information DB 24.
The desired moving date input field 164 is a field for inputting the desired date and time of the date when the customer is moving. In this example, it is possible to input until the third desired date. The number of desired days is not limited.

A customer who has entered necessary items from My Page 160 provides more detailed information on My Page 170 shown in FIG.
On the my page 170, a customer login state 171, a request work input field 172, and a package detail input field 173 are provided.

The request work input field 172 is a field for applying for a request for incidental work such as packing of a package or disposal of unacceptable items, in addition to the transportation of the package during moving.
The package detail input column 173 is a column for inputting detailed information on packages that need to be transported during moving. In this input field 173, for example, information on specific luggage such as a bookshelf, a refrigerator, and a washing machine is input together with the number of items.

  The information input in My Page 160 and My Page 170 is transmitted from the customer terminal 3 to the property information providing device 1, and the property information providing device 1 receives the information. And the property information provision apparatus 1 transmits the information from the said customer with respect to the terminal of several moving companies previously registered into the predetermined database, and requests | requires the estimate of the expense required for moving.

The mover that has received the information related to the move from the property information providing apparatus 1 calculates an estimate based on the information, and transmits this to the property information providing apparatus 1.
In response to this, the property information providing apparatus 1 provides the customer with an estimate from each moving company using the My Page 180 shown in FIG.

On the My Page 180, a customer login status display 181, a work content display column 182 requested by the customer, and a list display 183 of estimates from the moving company are provided.
The content display column 182 of the work requested by the customer displays information registered in a predetermined database when the request is received from the customer in advance.
The list display 183 of the estimates from the mover is a list of estimates from the mover, and in addition to the name of the mover, the estimated price for each desired date desired by the customer, the mover can be specified and specified. A negotiation button for making a general work request and a decline button for making a decline are provided.

When the customer determines a desired moving company by referring to the estimate from each moving company, the customer presses a negotiation button associated with the moving company. As a result, information indicating which moving company the customer desires is transmitted to the property information providing apparatus 1.
In response to this, the property information providing apparatus 1 transmits a notification to the effect that the customer has requested work to the moving company desired by the customer. Thereafter, the customer and the mover communicate with each other, and the actual moving work is performed.
As a result, the customer can move by the moving company in accordance with his / her wishes from among the moving companies following the acquisition of the property information.

DESCRIPTION OF SYMBOLS 1 Property information provision apparatus 11 Authentication processing part 12 Condition ID issuing part 13 Property ID issuing part 14 Response ID issuing part 15 Condition information extracting part 16 Property information extracting part 17 Contractor information extracting part 18 Reply information extracting part 19 Communication processing part 21 Customer Information DB
22 Trader information DB
23 Condition information DB
24 Property Information DB
25 Answer information DB
3 Customer terminal 31 Input / output processing unit 32 Communication processing unit 4 Contractor terminal 41 Input / output processing unit 42 Communication processing unit
NW network

Claims (6)

A customer terminal used by a customer requesting provision of property information;
It is configured to be able to communicate with multiple merchant terminals holding the property information via a network,
In response to the customer's request, it is a device that provides property information held by the vendor,
Condition information receiving means for receiving condition information of the property desired by the customer from the customer terminal;
Condition identification information issuing means for issuing condition identification information for identifying the received condition information;
Condition information transmitting means for transmitting the condition identification information and the condition information to the vendor terminal,
Property information receiving means for receiving the condition identification information and the property information matching the condition information from the supplier terminal,
Property information storage means for storing the received condition identification information and property information in association with each other;
A provision request receiving means for receiving a provision request for property information matching the condition identification information and the condition information related to the condition identification information from the customer terminal;
A property information extraction unit that refers to the property information storage unit and extracts property information associated with the condition identification information;
Property information transmitting means for transmitting the extracted property information to the customer terminal,
A property information providing apparatus characterized by that. Condition information storage means for storing the condition identification information issued by the condition identification information issuing means in association with the condition information received from the customer terminal;
Inquiry request receiving means for receiving an inquiry request for condition information stored in the condition information storage means from the customer terminal;
With reference to the condition information storage means, condition identification information stored in the condition information storage means, and condition information extraction means for extracting the condition information;
Condition information transmission means for transmitting the extracted condition identification information and condition information to the customer terminal, and
The provision request receiving means receives from the customer terminal a provision request for property information that matches the condition identification information and the condition information related to the condition identification information based on the condition information transmitted by the condition information transmission means. To
The property information providing apparatus according to claim 1. Merchant information storage means for storing the merchant identification information for identifying the merchant and the merchant information related to the merchant in association with each other;
The contractor identification information stored in association with the condition identification information received from the customer terminal is identified with reference to the property information storage means, and the identified contractor identification is referred to with reference to the contractor information storage means. Further comprising a vendor information extracting means for extracting the vendor information stored in association with the information,
The property information receiving means receives the property information that matches the supplier identification information, the condition identification information, and the condition information from the supplier terminal,
The property information storage means stores the received supplier identification information, condition identification information, and property information in association with each other,
The provision request receiving means receives, from the customer terminal, a request for provision of the condition identification information, property information that matches the condition information related to the condition identification information, and supplier information of a contractor who is the provider of the property information. ,
The property information transmitting means transmits the extracted property information and trader information to the customer terminal.
The property information providing apparatus according to claim 1 or 2. A property identification information issuing means for issuing property identification information for identifying the property information received by the property information receiving means;
Inquiry receiving means for receiving an inquiry regarding the property relating to the property identification information together with the property identification information and the trader identification information from the customer terminal,
Inquiry transmitting means for transmitting the inquiry together with the property identification information to the supplier terminal of the supplier relating to the supplier identification information,
An answer receiving means for receiving an answer to the inquiry together with the property identification information from the supplier terminal that has sent the inquiry,
An answer storage means for storing the received property identification information and the answer in association with each other;
An acquisition request receiving means for receiving an acquisition request for the answer together with the property identification information from the customer terminal,
Referring to the answer storage means, and extracting an answer stored in association with the property identification information;
An answer sending means for sending the extracted answer to the customer terminal;
The property information storage means stores the issued property identification information and the received supplier identification information, condition identification information, and property information in association with each other,
The property information extraction means refers to the property information storage means, extracts property identification information associated with the condition identification information, and property information,
The property information transmitting means transmits the extracted property identification information and property information to the customer terminal.
The property information providing apparatus according to claim 3. A customer terminal used by a customer requesting provision of property information;
A computer configured to be able to communicate with a plurality of vendor terminals holding the property information via a network,
In accordance with the request of the customer, a method of providing property information held by the dealer,
A process of receiving condition information of a property desired by the customer from the customer terminal;
Processing for issuing condition identification information for identifying the received condition information;
Processing for transmitting the condition identification information and the condition information to the vendor terminal;
Processing for receiving the condition identification information and the property information matching the condition information from the supplier terminal;
Processing for storing the received condition identification information and property information in the property information storage means in association with each other;
A process of receiving a request for providing property information that matches the condition identification information and the condition information related to the condition identification information from the customer terminal;
A process of referring to the property information storage means and extracting property information associated with the condition identification information;
A process of transmitting the extracted property information to the customer terminal;
A property information providing method characterized by this. A customer terminal used by a customer requesting provision of property information;
A computer configured to be able to communicate with a plurality of dealer terminals holding the property information via a network,
A computer program for functioning as a property information providing device that provides property information held by the dealer in response to a request from the customer,
For the above computer
A process of receiving condition information of a property desired by the customer from the customer terminal;
Processing for issuing condition identification information for identifying the received condition information;
Processing for transmitting the condition identification information and the condition information to the vendor terminal;
Processing for receiving the condition identification information and the property information matching the condition information from the supplier terminal;
Processing for storing the received condition identification information and property information in the property information storage means in association with each other;
A process of receiving a request for providing property information that matches the condition identification information and the condition information related to the condition identification information from the customer terminal;
A process of referring to the property information storage means and extracting property information associated with the condition identification information;
A process of transmitting the extracted property information to the customer terminal;
Computer program.

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