JP2011096217A - Message delivery system, server, program and recording medium - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To allow a sender to transmit an arbitrary message to a recipient together with a commodity. <P>SOLUTION: A customer 3 who sends a commodity reads a QR code (R) 61 printed on an order form 60 by a customer terminal 30 to access a transmission URL, and uploads a voice or video message to a server 100 on the Internet N. A user 5 who receives the commodity reads a QR code (R) 71 printed on a delivery slip 70 by a user terminal 50 to access a reproduction URL, and reproduces and views the voice or video message on the Internet N. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention relates to a message delivery system and server for delivering a message together with a product when delivering the product, a program for causing a computer to function as a server, and a recording medium on which the program is recorded.

  2. Description of the Related Art Conventionally, in a store such as a department store or a retail store, a delivery service for delivering a product to a designated destination is provided to customers who have purchased the product. In this delivery service, when an order for a product is received from a customer, a purchase order is issued, a delivery slip is issued according to the sender and destination information entered in the purchase order, and the delivery slip is pasted on the product by the delivery company. The product is delivered to the destination. However, in such a delivery service, if you want to send a message to the other party as well as sending the product, you can only send it with a message card that you have filled in separately or call the other party directly later. I couldn't deliver a voice or video message.

  The following patent document describes an information providing system using the Internet and a mobile phone. This system allows users to browse the information provided by the store by accessing the Internet with the mobile phone of the user. The information that can be browsed is prepared in advance by the store, and the user can select any message. Cannot be delivered to the other party.

JP 2006-236227 A

  The present invention has been made in view of such circumstances, and an object of the present invention is to make it possible to deliver an arbitrary message by sound or video together with the product from the sender of the product to the recipient. is there.

  In order to achieve the above object, the present invention provides a message delivery system for delivering a customer message when delivering a product from a customer to a user, the customer terminal owned by the customer, the user terminal owned by the user, , A management company terminal owned by the management company, a delivery company terminal owned by the delivery company, and a server connected from these terminals via the Internet. The server is transmitted from the management company terminal. Corresponding to the customer ID, transmission message frame setting means for setting the transmission message frame and its connection address in the transmission database, and message data uploaded from the customer terminal accessing the connection address to the transmission message frame, Message data registration means for registering in a transmission message frame corresponding to the customer ID, and a transmission message frame Correspondingly, reproduction message frame setting means for setting a reproduction message frame and its connection address in the reproduction database, and message data registered in the transmission message frame are converted to generate reproduction data that can be reproduced by the user terminal. Based on the reproduction data generation means, the connection address to the reproduction message frame, and the order data including the address and user ID of the delivery destination user transmitted from the delivery company terminal, the data converted into the print layout of the delivery slip Reproduction corresponding to the user ID for reproduction on the user terminal that has accessed the connection address to the reproduction message frame printed on the delivery slip data or the delivery message frame printed on the delivery slip or the document sent to the user. A message distribution system comprising: reproduction data registration means for registering in a message frame It is intended to provide.

  In the present invention, the customer terminal and the user terminal can each use an information communication terminal such as a mobile phone terminal or a personal computer that can be connected to the Internet. Similarly, the management company terminal and the delivery company terminal need only have at least an operating environment connectable to the Internet, and an information communication terminal such as a personal computer can be used.

  The present invention also provides a message delivery system for delivering a customer message when delivering a product from a customer to a user, a customer terminal owned by the customer, a user terminal owned by the user, a manager terminal owned by the manager, and A server connected via the Internet from a delivery company terminal owned by the delivery company, and sets a transmission message frame and its connection address in the transmission database in correspondence with the customer ID transmitted from the management company terminal. Corresponding to the message frame setting means, message data registration means for registering the message data uploaded from the customer terminal accessing the connection address to the message frame in the message message frame corresponding to the customer ID, and the message message frame Replay message frames and their connection addresses in the replay database. Replay message frame setting means for setting a message, replay data generating means for converting the message data registered in the transmission message frame and generating replay data reproducible on the user terminal, connection address to the replay message frame and delivery A delivery slip data generating means for generating data converted into a print layout of the delivery slip based on the order destination data including the address of the delivery destination user and the user ID transmitted from the merchant terminal; Replay data registration means for registering the generated replay data in a replay message frame corresponding to the user ID for replay on the user terminal that has accessed the connection address to the replay message frame printed on the sent document. The server is provided.

  In the present invention, the server may further include reading code conversion means for converting the connection address to the transmission message frame and the connection address to the reproduction message frame into optical reading codes, respectively. In this case, at least the customer terminal and the user terminal need to have a function of photographing and reading the optical reading code. Here, examples of the optical reading code include a barcode such as JAN, ITF, CODE39, and CODE128, and a two-dimensional code such as QR code, PDF417, data matrix, and MaxiCode. However, in order to set the transmission URL and playback URL, it is possible to use anything that can handle alphabets and symbols other than numbers, except for those that can only handle numbers such as JAN and ITF. Also, a two-dimensional code having a larger amount of information is preferable to a bar code.

  In the present invention, the server may further include an e-mail transmission unit that transmits a confirmation e-mail notifying completion of registration to the customer terminal when a message uploaded from the customer terminal is registered in the transmission message frame. The server may further include an e-mail transmission unit that transmits a confirmation mail notifying completion of reproduction to the customer terminal when reproduction data registered in the reproduction message frame is reproduced by the user terminal. Furthermore, prior to receiving the message data, the server sends a reply mail describing the password and the connection address for message input as a new connection destination to the customer terminal in response to the empty mail transmitted from the customer terminal. E-mail transmission means may be further provided.

  The present invention also provides a program for causing a computer to function as the server described above, and a computer-readable recording medium on which the program is recorded.

  In the present invention, a customer who is a product sender can upload voice or video message data to a server on the Internet by accessing a connection address to a transmission message frame. On the other hand, the user who is the recipient of the product reproduces the message data by voice or video on the Internet by accessing the connection address to the reproduction message frame printed on the delivery slip or the delivery document to the user. can do. Therefore, according to the present invention, it is possible to obtain an effect that the customer can deliver an arbitrary message to the user.

1 is an overall view showing a message delivery system of a first embodiment. It is explanatory drawing which shows the flow of the data in the system of FIG. It is a top view which shows the layout of a purchase order. It is explanatory drawing which shows the display screen of the mobile telephone terminal at the time of message input, (a) is a screen at the time of QR code reading, (b) is a login screen, (c) is a top screen, (d) is a voice message menu screen, (E) shows a recording page screen. It is a top view which shows the layout of a delivery slip. It is explanatory drawing which shows the display screen of the mobile telephone terminal at the time of message reproduction, (a) is a screen at the time of QR code reading, (b) is a login screen, (c) is a top screen, (d) is a voice message menu screen, (E) shows a reproduction page screen. It is a general view which shows the message delivery system of 2nd Embodiment. It is explanatory drawing which shows the flow of the system of FIG. It is explanatory drawing which shows the flow of the system of FIG. It is explanatory drawing which shows the flow of the system of FIG. It is explanatory drawing which shows the flow of the system of FIG. It is a general view which shows the message delivery system of 3rd Embodiment. It is explanatory drawing which shows the flow of the system of FIG. It is explanatory drawing which shows the flow of the system of FIG. It is explanatory drawing which shows the flow of the system of FIG. It is explanatory drawing which shows the flow of the system of FIG. It is a general view which shows the message delivery system of 4th Embodiment. It is explanatory drawing which shows the flow of the system of FIG. It is explanatory drawing which shows the flow of the system of FIG. It is explanatory drawing which shows the flow of the system of FIG.

  Hereinafter, embodiments for carrying out the present invention will be described with reference to the drawings.

[First Embodiment]
1 to 6 show a first embodiment of a message delivery system of the present invention. In FIG. 1, a message distribution system S1 of this embodiment is a system that distributes a message using the Internet N in order to deliver a message by voice or video together with a product when the product is delivered. In the figure, 1 is a department store or retail store that sells products, 2 is an administrator that creates and issues product order forms, 3 is a customer who orders products, 4 is a delivery slip A delivery company 5 for delivering the pasted product represents a user to whom the product is sent.

  The manager 2 is provided with an information communication terminal 20 (hereinafter referred to as “manager trader terminal”) 20 such as a personal computer that can be connected to the Internet N, and a printer 21 connected to the manager trader terminal 20. Similarly, the delivery company 4 is provided with an information communication terminal (hereinafter referred to as “delivery company terminal”) 40 such as a personal computer that can be connected to the Internet N, and a printer 41 connected to the delivery company terminal 40. The printer 21 installed at the management company 2 is for printing on the order form 60, and the printer 41 installed at the delivery company 4 is for printing on the delivery slip 70.

  In order to use this system, the customer 3 has a mobile phone terminal (hereinafter referred to as “customer terminal”) 30 equipped with a so-called bar code reader that can be connected to the Internet N and can read an optical reading code. ing. Similarly, the user 5 has a mobile phone terminal (hereinafter referred to as “user terminal”) 50 that can be connected to the Internet N and can read an optical reading code. If the customer terminal 30 and the user terminal 50 have an operating environment that can be connected to the Internet N and have a function of photographing and reading an optical reading code, the information communication such as a personal computer is not limited to a mobile phone terminal. You can also use a terminal.

  A server 100 including an information processing apparatus such as a server computer is connected to the Internet N. The server 100 includes a Web server 101 that displays and inputs various types of information to Web browsers included in each of the management company terminal 20, the customer terminal 30, the delivery company terminal 40, and the user terminal 50.

  Further, the server 100 causes a computer to read a program that operates as a system described below, thereby allowing a customer data receiving unit 110, a transmission message frame setting unit 111, a reading code conversion unit 112, a reading code registration unit 113, message data. Functions as receiving means 114, message data registration means 115, e-mail transmission means 116, reproduction message frame setting means 117, reproduction data generation means 118, reproduction data registration means 119, order data reception means 120, and delivery slip data generation means 121 To do. Note that a program recorded on a computer-readable recording medium can be used as the program that causes the computer to function as the server 100.

  Next, the operation of the message delivery system S1 according to the present embodiment will be described according to the flow from ordering to delivery of products with reference to FIG. The system of this embodiment is intended for a customer 3 who has ordered a product in the past at a store 1 such as a department store. The ordering method for the product may be an order at a store or an order through the Internet N.

(1) Request for Issuance of Order Form First, the store 1 requests the management company 2 to issue the order form 60. Requests for issuance of purchase orders 60 are made to customers 3 who have ordered products in the past at the store 1 according to the time of the New Year's Day, New Year's Day, Mother's Day, Father's Day, Entrance Ceremony, Graduation Ceremony, etc. As appropriate. At this time, personal data (customer data) regarding the customer 3 who has a purchase history of the product is sent from the store 1 to the management company 2. Here, the customer data includes the address, name, and email address of the customer 3 who is the product sender, as well as a unique customer ID assigned to identify the customer 3 (“00001” in the example of FIG. CSV data including “00002”,..., “00010”).

  As a method for the manager 2 to acquire customer data, the person in charge of the manager 2 receives customer data directly from the dealer 1, or the customer data is obtained by connecting the dealer 1 and the manager 2 via a dedicated communication line. A method of transmitting and receiving can be considered.

(2) Setting of Transmission Message Frame Next, the management company 2 transmits customer data to the server 100. This customer data transmission process is performed from the manager terminal 20 through the Web server 101 on the Internet N. However, the customer data transmitted here is only the customer ID among the above data from the viewpoint of personal information protection. On the other hand, the server 100 receives the customer ID by the customer data receiving unit 110.

  In addition, the server 100 sets a plurality of transmission message frames 131 in advance in the transmission database 130 in correspondence with the received customer ID by the transmission message frame setting means 111. The transmission message frame 131 is a data folder divided for each partner to which the customer 3 transmits a message. Further, the transmission message frame setting means 111 makes a transmission URL (in the example shown in FIG. 2 [http://www.xxx.co.jp] for each transmission message frame 131, 131,... / 00010soushin01 /], ...) is set.

  In addition, the server 100 generates data obtained by converting the plurality of transmission URLs into optical reading codes (“QR code” in the example in the figure, the same applies hereinafter) by the reading code conversion unit 112. Other examples of optical reading codes include barcodes such as JAN, ITF, CODE39, and CODE128, and two-dimensional codes such as PDF417, data matrix, and MaxiCode, but a transmission URL and playback URL are set. Therefore, in addition to numbers such as JAN and ITF that can only handle numbers, those that can handle alphabets and symbols other than numbers can be used. Note that a transmission mail address to the server 100 may be set instead of the transmission URL, and the transmission mail address may be converted into an optical reading code.

  Further, the server 100 registers each QR code in the corresponding transmission message frame 131 in the transmission database 130 by the read code registration unit 113. The transmission database 130 is provided on the Web server 101 that can be accessed and downloaded by the management company terminal 20 via the Internet N. In this transmission database 130, a data storage space for storing message data, which will be described later, is assigned and set for each customer 3, 3,.

(3) Printing / Sending Order Form When issuing the purchase order 60, in the manager 2, the manager terminal 20 accesses the transmission database 130 of the server 100 and downloads the QR code registered in the transmission message frame 131. . The downloaded QR code includes a connection address obtained by converting the transmission URL.

  When the download is completed, the manager 2 issues an order form 60 using the printer 21 connected to the manager terminal 20. As shown in FIG. 3, in a predetermined part of the order form 60, the address / name / customer ID of the ordered customer 3, and the address / name of the user 5 who has sent a product in the past by the customer 3 are stored. In addition to the information, a QR code 61 that records connection addresses corresponding to the users 5, 5,. The order form 60 on which the QR code is printed is mailed from the management company 2 to each customer 3.

(4) Product Order When the order form 60 is sent from the management company 2, the customer 3 enters necessary items in the order form 60. As shown in FIG. 3, address information such as the address and name of the user 5 is printed in advance on the order form 60, so the customer 3 selects a partner to be designated as a destination this time and enters a check mark in the entry field 62. Just do it. Further, when there is a change or error in the destination address information, or when it is desired to add a new destination partner, such information can be entered as shown in the figure.

  When the purchase order 60 is completed, the order form 60 is sent to the delivery company 4 by facsimile or reply envelope to place an order. When sending the order form 60 with a reply envelope, the order form 60 is copied before sending, and a copy is left at hand. The reason is that when inputting the following message, the QR code 61 printed on the order form 60 is required.

(5) Message Input The customer 3 can deliver a voice or video message to the user 5 as the product destination when filling in the order form 60 or after sending out the order form 60. As a message input method, the QR code 61 printed beside the other party to whom the message is to be delivered is photographed and read by a camera built in the customer terminal 30 as shown in FIG. This is done by accessing the transmission URL that is the connected address.

  When the transmission URL is accessed, the login screen shown in FIG. 4B appears. The customer 3 inputs his customer ID “00010” and logs in. Here, authentication by the customer ID is performed by the server 100, and if the authentication result is a valid customer ID, the top screen of FIG. 4C is opened. When a voice message is selected on this screen, the voice message menu shown in FIG. 4 (d) is displayed, so that a voice message can be recorded by clicking Record. The message can be recorded any number of times within a predetermined effective period from the date of issue of the order form 60, for example.

  Here, the validity period may be set not within the date of issue of the order form 60 but within a predetermined period from the date of shipment of the order form 60 (for example, within two days after the date of shipment). In this case, message registration can be completed in accordance with the timing of delivery of the product. In addition, an order deadline is set, the order deadline is written on the order form 60, a document describing the order deadline is enclosed in the order form 60, or the order deadline is written on an envelope to which the order form 60 is sent. Also good.

  In addition, the recorded message can also be confirmed on the recording page of FIG. When registration is clicked on this page, the recorded voice data is uploaded to the server 100 and received by the message data receiving means 114 as shown in FIG. The received voice data (message data) is registered in the corresponding transmission message frame 131 in the transmission database 130 by the message data registration means 115. When the registration is completed, the e-mail transmission unit 116 of the server 100 transmits a confirmation e-mail notifying the confirmation / change of the message content to the e-mail address of the customer 3.

  In this embodiment, when inputting a message, the customer ID is input on the login screen of FIG. 4B. However, the input of the customer ID may be omitted and only the QR code 61 may be used for login. That is, it is possible to directly open the top screen of FIG. 4C after reading the QR code 61 with the customer terminal 30 of FIG.

  In addition to the QR code 61 and the customer ID, a password may be requested and logged in. That is, after reading the QR code 61 of FIG. 4A, before receiving the message data, the customer terminal 30 transmits a blank mail to the server 100. Then, the server 100 sends a reply mail describing the password and a connection address (transmission URL or transmission mail address) for message input as a new connection destination to the customer terminal 30 by the electronic mail transmission means 116 for the blank mail. Send back. Accordingly, the customer terminal 30 can access the connection address (transmission URL or transmission mail address) for inputting the message, and log in by inputting both the customer ID and the password. In this case, since the message can be input only from the specific customer terminal 30 that has received the reply mail, the security is further improved.

  Although FIG. 4 shows an example of inputting a message by voice, data obtained by shooting a message by moving image can be uploaded.

(6) Playback Message Frame Setting / Message Data Conversion Since the message data registered in the transmission message frame 131 is not in a data format corresponding to the carrier of the user terminal 50, the server 100 performs data format conversion processing. Done. First, the server 100 sets the reproduction message frame 141 in the reproduction database 140 in correspondence with the transmission message frame 131 by the reproduction message frame setting means 117. The reproduction message frame 141 is a data folder for the user 5 to individually access when reproducing message data. Further, the reproduction message frame setting means 117 provides a reproduction URL (in the example shown in FIG. 2, [http://www.xxx.co.jp] for each reproduction message frame 141, 141,... / 00010saisei01_a /], ...) is set.

  In addition, the server 100 generates data obtained by converting the plurality of reproduction URLs into QR codes by the read code conversion unit 112. Next, the server 100 registers each QR code in the corresponding reproduction message frame 141 in the reproduction database 140 by the read code registration unit 113. The reproduction database 140 is provided on the Web server 101 that can be accessed and downloaded by the customer terminal 50 via the Internet N. Further, instead of the reproduction URL, a reproduction mail address to the server 100 may be set, and the reproduction mail address may be converted into a QR code and registered.

  Note that the above-described conversion to QR code and registration processing are performed after the valid input period of the message has passed. That is, when the message input valid period elapses, the connection address (reproduction URL or reproduction mail address) is converted into a QR code and registered in the reproduction message frame 141 at that time regardless of the presence or absence of the message.

  Next, the reproduction data generation unit 118 converts the message data registered in the transmission message frame 131 and generates reproduction data in a data format that can be reproduced for each carrier of the user terminal 50. Here, three different types of reproduction data are generated so as to be suitable for the carriers of company A, company B, and company C, which are carriers of mobile phone terminals. The generated reproduction data is registered in the corresponding reproduction message frame 141 in the reproduction database 140 by the reproduction data registration means 119.

(7) Sending Order Data When the order form 60 is sent from the customer 3, the delivery company 4 sends the order data to the server 100. The order data is transmitted from the delivery company terminal 40 to the server 100 via the Internet N. Here, the order data includes address information (address / name) of the user 5 to which the product is sent, in addition to the address / name / customer ID of the customer 3 who is the sender of the product entered in the order form 60. , Data including a unique user ID (“00010a”, “00010b”, “00010c” in the example of FIG. 2) individually assigned to identify the user 5. In the server 100, the order data receiving means 120 receives the order data transmitted from the delivery company terminal 40.

(8) Delivery slip printing / commodity delivery Upon receiving the order data, the server 100 generates print data for the delivery slip. That is, the server 100 generates delivery slip data converted into a layout to be printed on the delivery slip 70 based on the reproduction data and the order data by the delivery slip data generation means 121 (delivery slip print data generation program). Here, the delivery slip data is PDF data of an image (image) including a QR code in which a connection address (reproduction URL) is recorded in addition to sender and destination address information as shown in FIG.

  On the other hand, the delivery company 4 downloads delivery slip data from the server 100. Downloading is performed from the server 100 via the Internet N by the delivery company terminal 40. When the download is completed, the delivery company 4 issues a delivery slip 70 using the printer 41 connected to the delivery company terminal 40. As shown in FIG. 5, a QR code 71 in which a connection address (reproduction URL) is recorded in addition to the address / name / customer ID of the customer 3 and the address / name / user ID of the user 5 at a predetermined location of the delivery slip 70. Is printed. The printed delivery slip 70 is affixed to the product and delivered to the destination user 5.

  In the present embodiment, the QR code 71 is printed at a position where the delivery slip 70 can be seen. However, in order to prevent unauthorized use during delivery, a method of concealing and sending the QR code 71 may be employed. As a method for this, a QR code 71 is printed on a document (for example, a delivery note of a product) sent to a user and the document is put in a product box and sent, or a QR code 71 is attached to the back of the delivery slip 70. A printing method can be considered. When printing on the back side of the delivery slip 70, for example, a method for double-sided printing using a delivery slip described in Utility Model Registration No. 312423, or a delivery slip described in JP-A-2006-281739 A method of folding in half can be adopted.

(9) Reproduction of message When the product is delivered, the user 5 can reproduce the message delivered from the customer 3. To reproduce the message, the QR code 71 printed on the delivery slip 70 is photographed and read by a camera built in the user terminal 50 as shown in FIG. 6A, and the connection address recorded in the QR code 71 is used. This is done by accessing a certain playback URL.

  When the reproduction URL is accessed, the login screen shown in FIG. 6B appears. The user 5 inputs his / her user ID (“00010a” for the user 1) and logs in. Here, authentication by the user ID is performed in the server 100, and if the authentication result is a valid user ID, the top screen of FIG. 6C is opened. When a voice message is selected on this screen, the voice message menu shown in FIG. 6 (d) is displayed, so that the message data by voice can be reproduced and listened by clicking reproduction. When the message data is reproduced, the e-mail transmission unit 116 of the server 100 transmits a confirmation e-mail notifying the completion of reproduction of the message contents to the e-mail address of the customer 3.

  In the present embodiment, when the message is reproduced, the user ID is input on the login screen of FIG. 6B. However, the user ID may be omitted and the user may log in using only the QR code 71. That is, after reading the QR code 71 by the user terminal 50 of FIG. 6A, the top screen of FIG. 6C can be opened directly.

  In addition, on the playback page shown in FIG. 6E, the message can be listened to again by clicking confirmation. On the other hand, when “Delete” is clicked on this page, the message data in the reproduction database 140 is deleted. In addition, when the reproduction valid period has elapsed, the server 100 erases both the transmission data (transmission URL and message data) in the transmission database 130 and the reproduction data (reproduction URL and message data) in the reproduction database 140. The

  Here, the reproduction effective period can be set in the server 100 within a predetermined period (for example, within one month after the arrival date) from the arrival date of the product. The arrival date of the product is specified by transmitting delivery date data from the delivery company terminal 40 to the server 100 when the delivery company 4 takes back the delivery slip of the delivery slip 70 and performs delivery completion processing by machine reading. Just do it.

  Note that FIG. 6 shows an example of reproducing a message by voice. However, if data obtained by capturing a message by a moving image is registered, the moving image can be browsed. In addition, message data based on voice and moving images can be downloaded from the server 100 and stored in the user terminal 50.

  As described above, according to the message distribution system S1 of the present embodiment, the customer 3 who is the product sender records the QR code 61 printed on the order form 60 on the customer terminal 30 and records it on the QR code 61. It is possible to access the connection address (send URL or send mail address) and upload a voice or video message to the server 100 on the Internet N. On the other hand, the user 5 who is the recipient of the product reads the QR code 71 printed on the delivery slip 70 by the user terminal 50, and then sets the connection address (reproduction URL or reproduction mail address) recorded in the QR code 71. It is possible to access and play and listen to messages by voice and moving images on the Internet N. Therefore, according to this message delivery system S1, the customer 3 can deliver an arbitrary message to the user 5 along with the delivery of the product.

[Second Embodiment]
7 to 11 show a second embodiment of the message delivery system of the present invention. In FIG. 7, the message distribution system S <b> 2 of the present embodiment sends a direct mail from the store 1 to a specific customer 3 as part of the sales promotion of the product, and the customer 3 who receives this sends an order to the store 1 for the product. It assumes a pattern to do. Hereinafter, the operation of the system of the present embodiment will be described according to the flow of data. However, the same reference numerals are given to the same components as those of the above-described embodiment, and the detailed description thereof will be omitted.

(1) Setting of transmission message frame First, the management company 2 transmits a customer ID as customer data to the server 100. In this embodiment, it is assumed that the store 1 has information (customer data) such as an address, a name, and an e-mail address related to the customer 3, and it does not matter whether there is a purchase history at the store 1. The case where there is customer data but no purchase history assumes that customer information registered as a member of a list company or the like is used. The manager 2 assigns a unique customer ID to each customer 3, and this customer ID is transmitted from the manager terminal 20 to the Web server 101 via the Internet N.

  On the other hand, in the server 100, the customer data receiving means 110 receives the customer ID. In addition, a plurality of transmission message frames 131 are set in advance in the transmission database 130 by the transmission message frame setting unit 111 in correspondence with the customer ID, and a dedicated connection address is set for each transmission message frame 131. This connection address is converted into a QR code by the read code conversion means 112, as in the first embodiment. The converted QR code is registered in the corresponding transmission message frame 131 in the transmission database 130 by the reading code registration unit 113, and the manager terminal 20 downloads and uses it.

(2) Issuance of transmission message frame Next, the management company 2 issues a transmission message frame 131 to which a customer ID is assigned to the store 1. As a method of issuing the transmission message frame 131, there are a method of providing the store 1 in a lump in advance, a method of providing the store 1 each time, a method of providing the customer 3 individually, and the like. Conceivable. In addition, the form of providing the transmission message frame 131 is such that the customer ID is delivered as electronic data, or the customer ID is printed on a paper medium and delivered.

(3) Shipment of Direct Mail The store 1 sends out direct mail describing information related to the product to the customer 3 who is registered as a member. The dealer 1 is provided with an information processing terminal 10 such as a personal computer (hereinafter referred to as “sales terminal”) and a printer 11 connected to the dealer terminal 10, and a direct mail with a sealed letter and a product enclosed with the mail. A purchase order 60 is issued. As described with reference to FIG. 3, the address / name / customer ID of the customer 3 and QR codes 61, 61,... Corresponding to the transmission message frame 131 are printed on the purchase order 60.

(4) Product Order On the other hand, the customer 3 who received the direct mail orders a product from the store 1. A method for ordering merchandise is performed by filling in an order form 60 enclosed in a direct mail and transmitting it by facsimile or mailing it by a reply envelope.

(5) Input of message The customer 3 inputs a message to the user 5 who is the destination of the product. As described with reference to FIG. 4, the message input method is to capture and read the QR code 61 printed on the order form 60 with a camera built in the customer terminal 31 and access the connection address recorded in the QR code 61. To do. Message data by voice or video input from the customer terminal 31 is uploaded to the server 100 and received by the message data receiving means 114. The received message data is registered in the corresponding transmission message frame 131 in the transmission database 130 by the message data registration unit 115, and when the registration is completed, a confirmation mail is transmitted to the customer terminal 31 by the e-mail transmission unit 116. .

(6) Replay Message Frame Setting / Message Data Conversion The server 100 sets the replay message frame 141 and its connection address in the replay database 140 by using the replay message frame setting means 117 in association with the transmission message frame 131. . Also, the connection address to the playback message frame 141 is converted into a QR code by the read code conversion unit 112, and the converted QR code is registered in the corresponding playback message frame 141 in the playback database 140 by the read code registration unit 113. The In the server 100, the message data registered in the transmission message frame 131 is converted by the reproduction data generation means 118 to generate reproduction data in a data format that can be reproduced for each carrier of the user terminal 50. The generated reproduction data is registered in the corresponding message frame 141 in the reproduction database 140 by the reproduction data registration means 119.

(7) Transmission of Order Data The store 1 that has received an order from the customer 3 notifies the delivery company 4 of information (order data) regarding the customer 3 and the user 5 entered in the order form 60. Here, the delivery company 4 transmits the order data from the delivery company terminal 41 to the server 100 via the Internet N, and the server 100 receives the order data by the order data receiving means 120.

  Since the subsequent processes (8) delivery slip printing / commodity delivery and (9) message reproduction are the same as those in the first embodiment, detailed description thereof will be omitted.

  As described above, according to the message distribution system S2 of the present embodiment, the customer 3 uploads a voice or video message to the server 100 on the Internet N for each product destination as in the first embodiment. The user 5 who received the product can play the message on the Internet N for viewing or download and save it. In particular, in the present embodiment, it is possible to promote sales of products and use the system by sending a direct mail to the customer 3 who is registered as a member.

  In the present embodiment, a sealed letter is adopted as a form of direct mail. However, instead of this, a form using, for example, a round-trip postcard, e-mail, or Web is also conceivable. As shown in FIG. 8, in the case of direct mail using a round-trip postcard, the product ordering method in these cases is performed by posting a reply postcard filled with order information. In the case of direct mail by e-mail, order information may be entered in a reply mail and transmitted. Also, in the case of direct mail via the Web, the application form displayed on the Web screen is printed and the order information is entered and sent by mail or facsimile, or the order information is directly entered on the Web screen application form. And send it.

  In addition, the connection address to the transmission message frame 131 used when inputting the message is printed on the application form 60 and notified in advance when the direct mail is sent from the store 1 to the customer 3. The post-notification may be made when confirming the order from the store 1 to the store 1. For example, as shown in FIG. 9, a method is conceivable in which the dealer 1 notifies the customer 3 of the order confirmation and the connection address (or customer ID) by facsimile. Further, as shown in FIGS. 10 and 11, a method of transmitting a connection address (or customer ID) together with confirmation of an order by e-mail from the dealer 1 to the customer 3, or a connection address (or customer ID) on a Web screen. ) Can be displayed and the customer 3 can output it with a printer and record it. It is also possible to place an order by calling the dealer 1 from the customer 3 and notify the connection address (or customer ID) from the dealer 1 to the customer 3 through the telephone port.

[Third Embodiment]
12 to 16 show a third embodiment of the message delivery system of the present invention. In FIG. 12, the message distribution system S3 of the present embodiment provides product information from the store 1 to an unspecified number of customers 3 as part of the sales promotion of the product, and the customer 3 who sees this provides the store 1 This assumes a pattern for ordering products. Hereinafter, the operation of the system of the present embodiment will be described according to the flow of data. However, the same reference numerals are given to the same components as those of the above-described embodiment, and the detailed description thereof will be omitted.

(1) Setting of transmission message frame First, the management company 2 transmits a customer ID as customer data to the server 100. In this embodiment, in order to promote sales to an unspecified number of customers 3, it is assumed that the store 1 does not have customer data. Therefore, the customer ID here means a unique ID given to the transmission message frame 131 instead of being given to the customer 3. This customer ID is transmitted from the management company terminal 20 to the Web server 101 via the Internet N.

  On the other hand, in the server 100, the customer data receiving means 110 receives the customer ID. In addition, a plurality of transmission message frames 131 are set in advance in the transmission database 130 by the transmission message frame setting unit 111 in correspondence with the customer ID, and a dedicated connection address is set for each transmission message frame 131. This connection address is converted into a QR code by the read code conversion means 112, as in the first and second embodiments. The converted QR code is registered in the corresponding transmission message frame 131 in the transmission database 130 by the reading code registration unit 113, and the manager terminal 20 downloads and uses it.

(2) Issuance of transmission message frame Next, the management company 2 issues a transmission message frame 131 to which a customer ID is assigned to the store 1. The method of issuing the transmission message frame 131 and the form at the time of provision are the same as in the second embodiment.

(3) Promotion / advertisement of product information The store 1 advertises and advertises information related to products to an unspecified number of customers 3. Various methods are conceivable. For example, as shown in FIG. 13 and FIG. 14, a distribution method using paper media such as newspaper leaflets and magazines (including postcards), digital shopping television, television commercials, etc. There is a method of advertising in the media. Further, as shown in FIG. 12, the store 1 may open a shopping site 200 on the Internet N, where product information is disclosed and provided to the customer 3. As shown in FIGS. 15 and 16, the shopping site 200 is accessed from advertisements using street posters, searches using a search engine by the customer 3, hyperlinks on the portal site, and the like. Access is considered.

(4) Product Order The customer 3 who sees the product information described above orders a product from the store 1. As in the second embodiment, the method for ordering products includes a method of sending an order form by mail or facsimile, a method of posting a postcard, a method of sending by e-mail or Web, or a method of placing an order by telephone. It is done.

  (5) Message input, (6) Playback message frame setting / message data conversion, (7) Order data transmission, (8) Delivery slip printing / commodity delivery, and (9) Message Since the process of reproduction is the same as that of the second embodiment, detailed description thereof is omitted.

  As described above, according to the message delivery system S3 of the present embodiment, the customer 3 uploads a voice or video message to the server 100 on the Internet N for each product destination as in the above-described embodiment. The user 5 who received the product can play the message on the Internet N for viewing or download and save it. In particular, in the present embodiment, by providing product information by advertisement or advertisement to an unspecified number of customers 3, it is possible to further promote product sales and use the system.

[Fourth Embodiment]
17 to 20 show a fourth embodiment of the message delivery system of the present invention. In FIG. 17, the message distribution system S4 of the present embodiment assumes a pattern in which the customer 3 comes to the store 1 and orders a product. Hereinafter, the operation of the system of the present embodiment will be described according to the flow of data. However, the same reference numerals are given to the same components as those of the above-described embodiment, and the detailed description thereof will be omitted.

(1) Setting of transmission message frame First, the management company 2 transmits a customer ID as customer data to the server 100. The customer ID here is also a unique ID assigned to the transmission message frame 131. In addition, the customer ID is transmitted from the management company terminal 20 to the Web server 101 via the Internet N, the transmission message frame 131 corresponding to the customer ID and the connection address are set in the server 100, and the connection address is a QR code. The point that is converted into the message and registered in the transmission message frame 131 is the same as in the above-described embodiment.

(2) Issuance of transmission message frame Next, the management company 2 issues a transmission message frame 131 to which a customer ID is assigned to the store 1. The method of issuing the transmission message frame 131 and the form at the time of provision are the same as in the second embodiment.

(3) Customer visits This embodiment assumes store sales rather than mail order sales, and promotes sales using direct mail as in the second embodiment or mass media as in the third embodiment. This includes cases where the result is a store visit transaction.

(4) Product order The customer 3 who visited the store 1 places an order for the product. As for the order of goods, there are a case where the customer visits the store as shown in FIGS. 18 and 19 and an order on the spot, and a case where the customer visits the store as shown in FIG. Also, when placing an order at a store, the specifications of the order form differ depending on whether the order reception place and the delivery site are the same facility or if there is a physical exchange. In the former case, as shown in FIG. 18, the order form is integrated with the delivery slip. After filling in the order form, the order form is separated from the delivery slip, and the separated order form is delivered to the customer 3 and connected to the transmission message frame 131. The address (or customer ID) is notified. On the other hand, in the latter case, as shown in FIG. 19, the order form is a separate form from the delivery slip, and a copy of the order form is given to the customer 3, and the connection address (or customer ID) to the transmission message frame 131 is given. Print and notify.

  (5) Message input, (6) Playback message frame setting / message data conversion, (7) Order data transmission, (8) Delivery slip printing / commodity delivery, and (9) Message Since the reproduction process is the same as that in the above-described embodiment, detailed description thereof is omitted.

  As described above, according to the message delivery system S4 of the present embodiment, as in the first embodiment, the customer 3 uploads a voice or video message to the server 100 on the Internet N for each product destination. The user 5 who received the product can play the message on the Internet N for viewing or download and save it. In particular, in the present embodiment, this system can be applied not only to mail-order sales but also to store sales at the store 1.

The message delivery system according to the present invention may have various usage forms as follows, for example.
A. A form of sending a greeting when sending a mid-year gift or year-end gift. A form of sending a thank-you word when sending a gift for Father's Day or Mother's Day D. Sending congratulations when sending presents for graduation or graduation. A form of sending a thank-you word when sending a congratulatory gift E. A form to deliver messages from players when purchasing tickets for watching sports games. When sending a DM for a company recruitment, a message is also sent from the company.

S1 to S4 ... Message distribution system N ... Internet 1 ... Dealer 2 ... Manager 3 ... Customer 4 ... Delivery agent 5 ... User 10 ... Dealer terminal 11 ... Printer 20 ... Manager's terminal 21 ... Printer 30 ... Customer terminal 40 ... Delivery company terminal 41 ... Printer 50 ... User terminal 60 ... Order form 61 ... QR code (transmission URL)
62 ... entry field 70 ... delivery slip 71 ... QR code (reproduction URL)
DESCRIPTION OF SYMBOLS 100 ... Server 101 ... Web server 110 ... Customer data reception means 111 ... Transmission message frame setting means 112 ... Read code conversion means 113 ... Read code registration means 114 ... Message data reception means 115 ... Message data registration means 116 ... E-mail transmission means 117: Reproduction message frame setting means 118 ... Reproduction data generation means 119 ... Reproduction data registration means 120 ... Order data reception means 121 ... Delivery slip data generation means 130 ... Transmission database 131 ... Transmission message frame 140 ... Reproduction database 141 ... Reproduction Message frame 200 ... shopping site

Claims (12)

A message delivery system for delivering a customer message when delivering a product from a customer to a user,
A customer terminal owned by the customer, a user terminal owned by the user, a management company terminal owned by the management company, a delivery company terminal owned by the delivery company, and a server connected from these terminals via the Internet, Consists of
The server
A transmission message frame setting means for setting a transmission message frame and its connection address in the transmission database in correspondence with the customer ID transmitted from the manager terminal;
Message data registration means for registering message data uploaded from the customer terminal that has accessed the connection address to the transmission message frame in the transmission message frame corresponding to the customer ID;
Reproduction message frame setting means for setting a reproduction message frame and its connection address in the reproduction database in correspondence with the transmission message frame;
Reproduction data generating means for converting message data registered in the transmission message frame and generating reproduction data reproducible on the user terminal;
Delivery slip data generation that generates data converted into a delivery slip print layout based on the connection address to the playback message frame and the order data including the address and user ID of the delivery destination user transmitted from the delivery company terminal Means,
Reproduction data registration means for registering the generated reproduction data in the reproduction message frame corresponding to the user ID for reproduction on the user terminal that has accessed the connection address to the reproduction message frame printed on the delivery slip or the document sent to the user When,
A message delivery system comprising:   The message delivery system according to claim 1, wherein the server further comprises reading code conversion means for converting each of the connection address to the transmission message frame and the connection address to the reproduction message frame into an optical reading code.   3. The server according to claim 1, further comprising an e-mail transmission unit configured to transmit a confirmation e-mail notifying completion of registration to the customer terminal when a message uploaded from the customer terminal is registered in the transmission message frame. Message delivery system.   The server according to claim 1, further comprising an e-mail transmission unit that transmits a confirmation mail notifying completion of reproduction to the customer terminal when reproduction data registered in the reproduction message frame is reproduced by the user terminal. The message delivery system according to any one of claims.   Prior to receiving the message data, the server sends an e-mail to the customer terminal that sends a reply e-mail containing a password and a connection address for message input as a new connection destination to an empty e-mail sent from the customer terminal. The message delivery system according to claim 1, further comprising a mail transmission unit. In a message delivery system for delivering a customer message when delivering a product from a customer to a user, a customer terminal owned by the customer, a user terminal owned by the user, a manager terminal owned by the manager, and a delivery owned by the carrier It is a server connected via the Internet from a vendor terminal,
A transmission message frame setting means for setting a transmission message frame and its connection address in the transmission database in correspondence with the customer ID transmitted from the manager terminal;
Message data registration means for registering message data uploaded from the customer terminal that has accessed the connection address to the transmission message frame in the transmission message frame corresponding to the customer ID;
Reproduction message frame setting means for setting a reproduction message frame and its connection address in the reproduction database in correspondence with the transmission message frame;
Reproduction data generating means for converting message data registered in the transmission message frame and generating reproduction data reproducible on the user terminal;
Delivery slip data generation that generates data converted into a delivery slip print layout based on the connection address to the playback message frame and the order data including the address and user ID of the delivery destination user transmitted from the delivery company terminal Means,
Reproduction data registration means for registering the generated reproduction data in the reproduction message frame corresponding to the user ID for reproduction on the user terminal that has accessed the connection address to the reproduction message frame printed on the delivery slip or the document sent to the user When,
A server comprising:   7. The server according to claim 6, further comprising reading code conversion means for converting each of the connection address to the transmission message frame and the connection address to the reproduction message frame into an optical reading code.   The server according to claim 6 or 7, further comprising an e-mail transmission means for transmitting a confirmation e-mail notifying completion of registration to a customer terminal when a message uploaded from the customer terminal is registered in a transmission message frame.   9. The electronic mail transmitting means according to claim 6, further comprising an e-mail transmitting means for transmitting a confirmation mail notifying completion of reproduction to the customer terminal when the reproduction data registered in the reproduction message frame is reproduced by the user terminal. Server as described in the section.   Prior to receiving message data, an e-mail transmission means for sending a reply e-mail in which a password and a connection address for message input as a new connection destination are sent to the customer terminal in response to an empty e-mail transmitted from the customer terminal The server according to any one of claims 6 to 9, further comprising:   The program for functioning a computer as a server of any one of Claims 6-10.   The computer-readable recording medium which recorded the program of Claim 11.

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