JP2011059765A - Automatic transaction device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an automatic transaction device capable of identifying a wheelchair user in a simple and inexpensive method without greatly changing the mechanism and shape of the device. <P>SOLUTION: The automatic transaction device includes: a display unit 2 for displaying information related to transaction as a guide; an input unit 3 for receiving an input operation for transaction processing; a customer detection unit 5 for detecting existence of a customer; and a handle 4 for the wheelchair user for being used as a handrail for operating a wheelchair when the wheelchair user X as a customer approaches to an operating position where an input operation in the input unit 3 can be conducted. The handle 4 for the wheelchair user includes an internal switch 4a for detecting that the wheelchair user X contacts the handle 4 for the wheelchair user. A display controller 9 identifies the wheelchair user X based on the detection result of the customer detection unit 5 and the internal switch 4a. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention relates to an automatic transaction apparatus installed in a financial institution or the like, and in particular, an automatic transaction apparatus provided with input means for receiving an input operation for transaction processing and guidance display means for guiding and displaying information related to the transaction. About.

  Conventionally, for wheelchair users who use an automatic transaction apparatus, in order to improve the visibility of the display means, a means for identifying customer features has been provided, and the state of the device body according to the customer characteristics identified by this means And changing the display state of the display means have been proposed.

  For example, in Patent Document 1, a kick-in part for allowing a wheelchair footless part to enter into a housing or a pedestal of the apparatus is formed, and a detecting means is provided in the kick-in part. And the wheelchair user is identified by detecting the structural feature of the wheelchair with this detection means.

  Thus, when the wheelchair user is identified, the height position of the housing is adjusted, the angle of the display means is adjusted, and the like for the wheelchair user to improve visibility. ing.

  In addition, although not limited to wheelchair users, in Patent Document 2, detection means for detecting the viewer's viewing angle is provided in the apparatus or around it. Then, based on the viewing angle detected by the detection means, the display state of the display means is automatically changed to improve the visibility.

JP 2004-348528 A JP 11-298828 A

  However, when the method disclosed in Patent Document 1 is adopted, it is necessary to dispose a built-in object as a device part in a portion corresponding to the kick-in portion when the device exists from the installation floor surface. In such a case, there arises a problem that the kick-in portion cannot be formed. In this case, it is necessary to prevent a change in the shape of the device, but in order to identify a wheelchair user, another detection means must be provided outside the device.

  In addition, the method disclosed in Patent Document 2 has a problem that it is necessary to provide a camera mechanism or the like as a viewing angle detection unit, and equipment is expensive.

  An object of this invention is to provide the automatic transaction apparatus which can identify a wheelchair user by a simple and cheap method, without changing the mechanism and shape of an apparatus largely.

  This invention includes an input means for accepting an input operation for transaction processing, a guidance display means for guiding and displaying information related to a transaction, a customer detection means for detecting the presence of a customer, and a wheelchair user who is a customer. A handle part used as a handrail for wheelchair operation when approaching an operation position where an input operation with the input means is possible, and a contact detection means for detecting that the customer has touched the handle part, While providing in a handle part, the identification means which identifies a wheelchair user based on the detection result of the said customer detection means and the said contact detection means was provided.

  According to the present invention, a wheelchair user can be identified by a simple and inexpensive method without greatly changing the mechanism and shape of the apparatus.

The schematic block diagram of the automatic teller machine which concerns on embodiment of this invention. The top view which shows an automatic teller machine. The principal part enlarged view which shows the internal structure of a handle. The flowchart which shows operation | movement of an automatic teller machine.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
FIG. 1 is a schematic configuration diagram of an automatic teller machine according to the present embodiment. As shown in FIG. 1, an automatic teller machine (hereinafter abbreviated as “device”) 1 includes a display unit 2 and an input unit 3 including a touch panel disposed on the display unit 2 in front of the casing. In preparation.

  The display unit 2 functions as guidance display means for guiding and displaying various types of information related to transactions, while the input unit 3 accepts input operations for transaction processing such as transaction service selection operations and transaction amount input operations. Functions as an input means.

  In addition, on the front surface of the housing of the apparatus 1, a handle for a wheelchair user (hereinafter, abbreviated as a handle) used as a handrail for steering a wheelchair by a customer wheelchair user X (indicated by a two-dot chain line in FIG. 1). ) 4 and a proximity sensor or the like, and a customer detection unit 5 as customer detection means for detecting whether or not there is a customer on the front side of the casing of the apparatus 1.

  In addition, the device 1 is an image quality changing unit that changes the image quality of the unit unit 6, the power source unit 7, the control unit 8, and the display unit 2 that executes transaction processing according to services that can be handled by the device 1. Display control unit 9.

  Among these, the unit section 6 acquires the identification information stored in the card owned by the customer, or creates a statement slip describing the transaction details, and the transaction in the device 1 Transactions in the banknote handling unit 6b for handling banknotes deposited and withdrawn in the processing, the bankbook handling unit 6c for acquiring identification information stored in the bankbook owned by the customer, and for recording transaction contents in the bankbook It is comprised from the coin handling part 6d which handles the coin withdrawn / withdrawn by the process.

  The control unit 8 is a CPU 8a that controls each process, and a storage device 8b that stores the contents of transactions executed by the apparatus 1 in addition to a control program for executing each process and various setting values such as brightness setting values described later. And are provided.

  The display control unit 9 is connected between the display unit 2 and the input unit 3 and the control unit 8, reads an appropriate luminance setting value from the storage device 8 b of the control unit 8, and changes the luminance of the display unit 2. Therefore, the image quality is controlled.

  Further, in the apparatus 1, the control unit 8 is connected via a data bus, an address bus, and a control bus so that each component can be controlled. However, the control unit 8 and the display control unit 9 are connected by a general-purpose or dedicated communication interface.

  By the way, the display unit 2 is a liquid crystal display attached substantially parallel to the installation floor surface of the apparatus 1. When the customer detection unit 5 does not detect the presence of a customer, a backlight 2 a provided in the display unit 2. Is in the initial state where is turned off. On the other hand, when the customer detection unit 5 detects the presence of the customer, one of the brightness setting values of the small level, medium level, and large level stored in advance in the storage device 8b in the control unit 8 is selected and displayed. In part 2, display is performed at the selected luminance.

  The brightness setting value described above is changed as appropriate when the image quality of the display unit 2 is changed due to a difference in the installation environment of the apparatus 1 or a peeping prevention measure for the input operation state. Then, as the luminance setting value stored in the storage device 8b, a minimum value (small level) and a maximum value (large level) are determined in consideration of a range in which the display contents on the display unit 2 can be visually recognized. The optimum luminance can be selected and changed within the range between the minimum value and the maximum value.

  FIG. 2 is a plan view showing the device 1 provided with the handle 4. As shown in FIG. 2, the handle 4 is a substantially U-shaped member extending in the width direction of the device 1, and both ends thereof are attached to the exterior sheet metal part 1 a on the front surface of the housing of the device 1. In this embodiment, a part of the handle 4 protrudes toward the front side of the wheelchair user X (see FIG. 1) by a predetermined dimension z from the front end 1b of the housing provided with the display unit 2 and the input unit 3. ing.

  When the wheelchair user X approaches the device 1, he first places the hand on the handle 4 and grips it. Then, from this state, the body of the user is further drawn to the apparatus 1 using the force of the arm, and the wheelchair is steered so that the input operation and the display content can be easily viewed. Thereby, the wheelchair user X can easily approach the operation position where the input operation by the input unit 3 is possible.

  However, the shape and attachment position of the handle 4 described above are merely examples, and the handle 4 itself may be a mounting position and shape that can be easily approached when the wheelchair user X approaches the operation position.

  FIG. 3 is an enlarged view of a main part showing the internal structure of the handle 4. As shown in FIGS. 2 and 3, the handle 4 is provided with an internal switch 4a as a contact detection means so that it can be detected that the wheelchair user X has come into contact therewith. As shown in the figure, the internal switch 4a is provided on the inside of the handle 4, that is, on the side opposite to the front side when viewed from the wheelchair user X.

  Further, the internal switch 4a includes a substrate 4b having a switch circuit inside, and a button 4c arranged arbitrarily is mounted on the surface thereof. The inner peripheral portion 4d of the handle 4 at a position opposite to the mounting position of the button 4c is made of a hard rubber material or the like so that the wheelchair user X can press the button 4c when the handle 4 touches and grips the handle 4 The material can be elastically deformed. Further, the inner peripheral portion 4d is provided with a pressing plate 4e formed of a hard material on the inner surface so that the button 4c can be surely pressed when the wheelchair user X grips the handle 4.

  Therefore, when the wheelchair user X tries to handle the wheelchair while holding the handle 4, the internal switch 4a is inevitably operated. In the present embodiment, the internal switch 4 a detects that the wheelchair user X has touched the handle 4.

  Inside the handle 4, a cable 4f connected to the substrate 4b described above is disposed. Here, the switch circuit provided on the substrate 4b converts the pressed state of the button 4c into an electrical signal, and this electrical signal is transmitted to the display control unit 9 (see FIG. 1) via the cable 4f. It has come to be.

  In the figure, the mounting range of the internal switch 4a is only the linear portion of the inner peripheral portion 4d, but in reality, the contact position when the wheelchair user X grips the handle 4 is any. It is preferable that the mounting range covers substantially the entire length in the longitudinal direction of the handle 4 so that the button 4c can be pressed.

  By the way, in the case of a customer other than the wheelchair user X, the brightness setting value of the display unit 2 is generally set to a medium level in consideration of power saving and prevention of peeping. However, in the display unit 2, the viewing angle is limited because the liquid crystal display is attached so that the display content is displayed upward, and if the luminance level is a medium level as described above, The wheelchair user X whose viewpoint is lower than that of the customer is in a state in which the display content is difficult to visually recognize.

  For example, when the wheelchair user X approaches the operation position as indicated by a two-dot chain line in FIG. 1, the display unit 2 and the viewpoint of the wheelchair user X are generally at substantially the same height. In this case, the wheelchair user X sees the display unit 2 from substantially right side, and the display content is difficult to visually recognize unless the luminance is sufficiently high. In particular, if the display unit 2 is a liquid crystal display, the reduction in visibility when the display unit 2 is viewed from substantially right side becomes more significant.

  Therefore, in the present embodiment, the presence of the wheelchair user X is detected by the customer detection unit 5 and the wheelchair user X has touched the handle 4 by operating the internal switch 4a (in this case, pressing the button 4c). ) To identify the wheelchair user X. When the customer is identified as the wheelchair user X, the brightness setting value of the display unit 2 is changed from the medium level to the large level.

Next, the operation of the apparatus 1 according to this embodiment will be described with reference to the flowchart shown in FIG.
First, the display control unit 9 determines the presence or absence of a customer in the device 1 based on the detection result of the customer detection unit 5 (step S1). Here, if the presence of the customer is not detected (step S1: NO), the display control unit 9 maintains the initial state while keeping the backlight 2a of the display unit 2 off (step S2), and step S1. Repeat the process.

  On the other hand, when a customer exists in the vicinity of the apparatus 1 and the customer detection unit 5 detects this customer (step S1: YES), the display control unit 9 depresses the button 4c of the internal switch 4a provided on the handle 4. It is determined whether or not the wheelchair user X who is a customer touches the handle 4 depending on the presence or absence (step S3). Specifically, the display control unit 9 determines whether or not the handle 4 is touched based on whether or not the electric signal output when the button 4c is pressed is received.

  Here, the display control unit 9 functions as an identification unit for identifying the wheelchair user X, and determines that the customer is the wheelchair user X when the button 4c is pressed (step S3: YES). At this time, the display control unit 9 sets the luminance setting value of the display unit 2 to a large level (step S4), and proceeds to step S8 described later. On the other hand, when the button 4c is not pressed (step S3: NO), the display control unit 9 determines that the customer is other than the wheelchair user X, and sets the brightness setting value of the display unit 2 to a medium level.

  However, the time from when the customer detecting unit 5 detects the presence of the wheelchair user X to when the wheelchair user X comes into contact with the handle 4 varies depending on the individual or changes depending on the situation at that time. For this reason, when the pressing of the button 4c is not detected in step S3, it waits for a predetermined time n seconds until the display is actually performed with the brightness setting value set in step S5.

  Here, while the predetermined time n seconds has not elapsed (step S6: NO), the display control unit 9 performs an input operation on the input unit 3 by the customer in consideration of the case where the customer is other than the wheelchair user X. It is determined whether or not has been started (step S7). At this time, if the input operation at the input unit 3 has been started (step S7: YES), the display control unit 9 determines that the customer is other than the wheelchair user X, and sets the brightness setting value at step S5. Confirm the set middle level. Then, the transaction processing control based on the input operation at the input unit 3 is executed by the control unit 8 (step S8).

  On the other hand, if the input operation at the input unit 3 has not been started (step S7: NO), the process returns to step S3, and the process of steps S3 to S7 is repeated to determine the brightness setting value of the display unit 2. Here, when the brightness setting value of the display unit 2 is set to a large level in step S4, or when the predetermined time n seconds elapses in step S6 (step S6: YES), the display control unit 9 performs step S4 or step The brightness setting value set in S5 is confirmed. Then, the transaction processing control based on the input operation at the input unit 3 is executed by the control unit 8 (step S8).

  The brightness setting value thus determined is retained until the transaction process in step S8 is finished. Therefore, unless the brightness adjustment by an arbitrary operation or the like is performed, the brightness setting value determined before the start of the input operation is continued, and the brightness does not suddenly change during the input operation by the customer. When the transaction process in step S8 ends, the display control unit 9 clears the brightness setting value (step S9), and sets the display unit 2 to the initial state until the customer approaches the device 1 next time.

  Thus, by identifying the wheelchair user X based on the detection result by the customer detection unit 5 and the detection result by the internal switch 4a, the mechanism, shape, etc. of the device 1 can be changed greatly, The wheelchair user X can be identified by an inexpensive method using the existing handle 4 without installing a separate detection means.

  The display control unit 9 receives an electric signal generated when the internal switch 4a provided on the handle 4 is pressed and identifies the wheelchair user X, whereby the luminance related to the image quality of the display unit 2 is obtained. The set value can be changed from the normal middle level to the large level. Thereby, the visibility of the display part 2 can be improved for the wheelchair user X.

  As shown in FIGS. 1 and 2, the handle 4 is provided on the near side of the wheelchair user X with respect to the display unit 2, so that the wheelchair user X tries to approach the operation position. When the hand is touched, the brightness setting value of the display unit 2 can be changed. Therefore, the image quality of the display unit 2 can be optimized for the wheelchair user X until the wheelchair user X reaches the operation position of the device 1, and the wheelchair user X is referred to as the optimal image quality thereafter. The display unit 2 can be visually recognized.

  Further, by providing the internal switch 4a on the opposite side of the handle 4 to the front side of the wheelchair user X, an object other than the hand of the wheelchair user X (for example, the handle) 4) and erroneous operations by customers other than the wheelchair user X can be prevented, and erroneous detection caused by these can be avoided.

  However, in this embodiment, even if the image quality of the display unit 2 is inadvertently changed due to the erroneous detection described above, the brightness of the display unit 2 only increases, and in any case the visibility of the display unit 2 or the input unit The operability of 3 is not impaired. Therefore, in the case of the present invention, the mounting position of the internal switch 4a is arbitrary as long as the wheelchair user X can easily apply a gripping force when pulling his / her body to the device 1.

  Moreover, although the internal switch 4a of the handle 4 is configured by the button 4c, a pressure sensor is provided to detect a gripping force when a wheelchair user grips the handle, and the gripping force exceeds a predetermined threshold value. You may comprise so that it can be determined that it is a wheelchair user. Thereby, the erroneous detection as described above can be prevented more reliably.

  In the above-described embodiment, the luminance setting value is changed as a method of changing the image quality of the display unit 2, but the present invention is not necessarily limited to this. If the visibility for the wheelchair user is improved, other elements related to the image quality of the display unit such as contrast and color density may be changed. Here, when changing each element related to image quality, for example, the voltage applied to the display unit is controlled.

  In the above-described embodiment, the case where the present invention is applied to an automatic teller machine installed in a financial institution or the like has been described. However, the present invention is not necessarily limited to this, and a ticket vending machine or the like. It can be applied to any automatic transaction equipment such as vending machines and automatic contract machines.

DESCRIPTION OF SYMBOLS 1 ... Automatic cash transaction apparatus 2 ... Display part 3 ... Input part 4 ... Handle 4a for wheelchair users ... Internal switch 5 ... Customer detection part

Claims (4)

An input means for receiving an input operation for transaction processing;
Guidance display means for guiding and displaying information related to transactions;
A customer detection means for detecting the presence of the customer;
A wheelchair user who is a customer is provided with a handle portion used as a handrail for wheelchair operation when approaching an operation position where input operation with the input means is possible,
While providing contact detection means for detecting that the customer has touched the handle portion on the handle portion,
An automatic transaction apparatus provided with identification means for identifying a wheelchair user based on detection results of the customer detection means and the contact detection means. The automatic transaction apparatus according to claim 1, wherein the handle is provided closer to the customer than the guidance display means. The automatic transaction apparatus according to claim 1 or 2, wherein the contact detection means is provided on the opposite side of the handle portion from the front side of the customer. The automatic transaction apparatus according to any one of claims 1 to 3, further comprising an image quality changing unit that changes an image quality of the guidance display unit when the identification unit identifies a customer as a wheelchair user.

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