JP2006011765A - Automatic teller machine - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To increase security during transaction, and increase the advertising effect of commercial display or the like in a time zone except during transaction while ensuring security, in an automatic teller machine (ATM). <P>SOLUTION: When a commercial or the like is screen-displayed except during transaction on the ATM, a screen of a maximum size is displayed on a display device to draw attention of many persons. While a user transacts on the ATM, an input area sized smaller than the maximum screen is displayed to keep the input area from the view of other persons other than the user. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to an automatic transaction apparatus (hereinafter abbreviated as ATM) which is installed in a financial institution or the like and is operated by a customer as a user. In particular, the present invention relates to a technique for preventing a screen displayed on an automatic transaction apparatus and a user's operation from being seen.

  In general, in the ATM, a personal identification number key is provided in a touch panel type screen display input mechanism, and a user touches a numeric key in the personal identification number key image to confirm the identity. However, when a user inputs a personal identification number, a person other than the user may look into the screen, and the personal identification number may be known to other persons. In order to prevent this, various devices have been conventionally made. For example, a method of making it difficult to understand which numeric key the user has touched even if a person other than the user peeks by sequentially changing the arrangement of the numeric key of the personal identification number key image (Patent Document 1) )

JP 2003-330888 A

  However, there is a problem that an error may occur in the user's input if the numeric key array is changed. Also, if the key arrangement itself can be viewed, there is a problem that even if the arrangement is changed, the personal identification number pressed by the user is known.

  In recent ATMs, when there are no users, a commercial or the like is displayed on the screen to try to effectively use the ATM as much as possible. When displaying a commercial or the like, as many people as possible can display it on the screen. It is more effective to pay attention and have the contents displayed on the screen be viewed, but this also has a purpose that contradicts the technique of preventing the transaction screen from being looked at by anyone other than the user.

  Therefore, in order to solve the above problem, for example, when a user is performing an operation of touching a numeric key in the personal identification number key image, when a person other than a legitimate user approaches, it is detected. The transaction input area is moved to a position opposite to the person other than the regular user and displayed. Further, for example, when displaying a commercial or the like, a screen display area of the maximum size is provided, and when the user performs a transaction, the input area used for the transaction is displayed smaller than the screen display area of the maximum size.

  Improve security during ATM transactions. In addition, the advertising effect such as the commercial display in the time zone other than the transaction time is improved while improving the security.

  In ATM, there are provided a time when a person other than the user around the device can easily see the display input device and a time when the display input device cannot be easily seen. Therefore, within a range that does not hinder the transaction, the difference in screen size between when the commercial is displayed and when the user is transacting is increased. Alternatively, a display input area having different visibility is created when attracting the attention of many people to the screen and when each user views the screen.

  Embodiments of the present invention will be described below with reference to the drawings.

  FIG. 2 is a block diagram of ATM in the present embodiment. The ATM includes a depositing unit 21, a dispensing unit 22, a bankbook handling unit 23, a card handling unit 24, a display input device (touch panel display) 11, and particularly a person detection sensor 25 for detecting other users and controls them. And is connected to a host computer 27. Although not limited to the touch panel display 11, the input unit and the display unit may be separated, but the touch panel display is advantageous for moving or reducing the input area.

  FIG. 4 is a flowchart in this embodiment. When there is no person around the ATM, the screen uses a maximum size screen display 12 to run advertisements such as commercials so that as many people as possible can see the commercials (step 41).

  In the commercial mode, when a person approaches from the front of the ATM, the person detection sensor 25a and the person detection sensor 25b installed on both sides of the front of the ATM detect this, so that the person can easily see from the front of the ATM. And stream commercials from left to right.

  When a person approaches from the right side of the ATM, this is detected by using the person detection sensor 25b installed on the right side of the ATM, and a video such as a commercial with the right side down is viewed from the front toward the ATM. To make it flow. This makes it easier for a person located on the right side of the ATM to see an image such as a commercial.

  When a person approaches from the left side of the ATM, this is detected using the person detection sensor 25a installed on the left side of the ATM, and a commercial image or the like with the left side down is viewed from the back toward the ATM. To make it flow. This makes it easier for a person located on the left side of the ATM to see an image such as a commercial.

  FIG. 1 is a top view of the input area 13 displayed in a small size when the user 14 approaches the ATM. When the user 14 approaches the ATM, it is detected that the user 14 touches the screen, and the ATM enters the input mode (step 42).

  In the input mode, the input area 13 is set smaller than the maximum size screen display 12 in front of the center of the screen when viewed from the user 14 (step 43). The user 14 confirms the identity of the user 14 by selecting and touching the numeric key in the personal identification number key image displayed in the small input area 13. As a result, a person 31 other than the user 14 is less likely to see it because operations such as input of a personal identification number are hidden behind the user 14. A portion of the maximum size screen 12 that is not the input area 13 may be blanked (for example, black), and when the periphery is blank as described above, the display area is reduced.

  If the input area 13 is displayed in a small size when the ATM is in the input mode as in the above-described embodiment, it may be difficult to operate the input area 13 because the user 14 is an elderly person. In this case, when it is detected that the user 14 depresses the input area enlargement button 15, the control unit 26 displays the input area 13 on the maximum size screen 12 to facilitate input (step 45). ).

  FIG. 3 is a top view showing that the position of the input area 13 is moved when a person 31 other than the user 14 approaches the user 14 who is going to perform an input operation.

  For example, a case will be described in which a person 31 who wants to steal a personal identification number or the like approaches the user 14 from the right rear side. When a person 31 other than the user 14 approaches the right rear side of the user 14, the person 31 is detected by a person detection sensor 25b attached to the right side of the ATM. If detected, the control unit 26 moves the input area 13 to the left as viewed from the user 14. As a result, the input area 13 is in a position hidden from the person 31 other than the user 14 with the user 14 in between, so that the person 31 other than the user 14 can be arranged in any order within the input area 13 by the user 14. It becomes difficult to see if you touched the number keys.

  Similarly, when a person 31 other than the user 14 approaches the left rear side of the user 14, the person is detected by the person detection sensor 25b attached to the left side of the ATM (the user side of the automatic transaction apparatus). 31 is detected. If it detects, the control part 26 will move the input area 13 to the right (left of the user side of an automatic transaction measure) seeing from the user 14. FIG. As a result, the input area 13 is in a position hidden from the person 31 other than the user 14 with the user 14 in between, so that the person 31 other than the user 14 can be arranged in any order within the input area 13 by the user 14. You will not be able to see if you touched the number keys.

  Thus, when the person 31 other than the user 14 exists in the vicinity, the input area 13 is moved to a position on the opposite side of the person 31 other than the user 14 with the user 14 in between. The line of sight of the person 31 is blocked from the input area 13 by the body of the user 14 (step 47).

  The detection sensors 25a and b themselves and their positions have a storage unit that stores a table corresponding to the direction and place of movement of the input area. The control unit 26 inputs signals based on the signals from the detection sensors 25 and this table. The movement of the area is determined and the display input device 11 is controlled. If the distance from the sensor itself can be detected, the position of the input area may be changed based on the distance. The sensor may be one place, and is not limited to the case where it is installed on the left and right of the automatic transaction apparatus.

  FIG. 7 shows a case where the input area 13 is displayed in a triangular shape when a person 31 other than the user 14 approaches from the rear when the user 14 operates. When a person 31 other than the user 14 approaches the right rear side, the person detection sensor 25b attached to the right side of the ATM detects the person 31. If detected, the control unit 26 not only moves the input area 13 to the left side when viewed from the user 14, but also forms a right-angled triangle shape so that the input area 13 has a right angle toward the left side toward the ATM. To display. As a result, the line of sight of a person 31 other than the user 14 can be further blocked by the body of the user 14 than when the input area 13 is rectangular.

  When a person 31 other than the user 14 approaches the left rear, the person 31 is detected by a person detection sensor 25b attached to the left side of the ATM. If detected, the control unit 26 not only moves the input area 13 to the right side when viewed from the user 14, but also forms the shape of the input area 13 into a right triangle toward the right side toward the ATM. To display. As a result, the line of sight of a person 31 other than the user 14 can be further blocked by the body of the user 14 than when the input area 13 is rectangular.

  FIG. 8 shows a case where the input area 13 is displayed in a straight line shape when a person 31 other than the user 14 approaches from the back during the operation of the user 14. When a person 31 other than the user 14 approaches the right rear side, the person 31 other than the user 14 is detected by the person detection sensor 25b attached on the right side of the ATM. If detected, the control unit 26 not only brings the input area 13 to the left side when viewed from the user 14, but also displays the shape of the input area 13 so as to extend linearly to the left side toward the ATM. As a result, the line of sight of a person 31 other than the user 14 can be further blocked than when the input area 13 is rectangular.

  When a person 31 other than the user 14 approaches the left rear, the person 31 other than the user 14 is detected by the person detection sensor 25b attached on the left side of the ATM. If detected, the control unit 26 not only brings the input area 13 to the right side when viewed from the user 14, but also displays the shape of the input area 13 so as to extend linearly toward the right side toward the ATM. As a result, the line of sight of a person 31 other than the user 14 can be further blocked than when the input area 13 is rectangular.

  As described above, the shape of the input area 13 is not limited to a rectangle, a triangle, and a linear shape, and for example, the numbers may be arranged in a circular shape. Even by changing the shape of the input area 13 in this way, it is hidden by the body of the user 14, so the line of sight of the person 31 other than the user 14 is blocked, and operations such as input of a personal identification number are rarely seen. The effect goes up.

  FIG. 9 is a flowchart when a plurality of other persons 31 approach the user 14. If a person 31 other than the plurality of users 14 approaches from the left and right while the user 14 is about to perform an operation or actually performs an operation, the person detection sensor 25 detects this. Then, the control unit 26 issues a warning to the person 31 other than the user 14 by voice saying “In use. Please leave” (step 94). By giving a warning, it is possible to notify a person 31 other than the user 14 who is trying to steal the personal identification number that his / her behavior has been detected.

  Further, the user 14 is informed of the fact that a person 31 other than the user 14 has approached by voice guidance such as “There is another person nearby” or a display on the screen (step 94). The user 14 is alerted by this guidance, pays attention to the surrounding person 31, and realizes that the operation is being stolen.

  Since it is possible that a person 31 other than the user 14 does not leave, guidance is provided to the user 14 so that the user 14 can select whether to continue or end the operation (step 95). .

  When the user 14 notices a nearby person 31 and selects “end operation”, the operation ends immediately (step 97), and the screen shifts to the commercial mode (step 91). When a nearby person 31 leaves with a warning such as a guidance, the user 14 can continue the input operation to the ATM screen. When the user 14 selects “Continue operation”, the input operation is continued (step 96), and after the user 14 completes operations such as depositing / withdrawing (step 97), the ATM screen is displayed as a commercial. The mode is changed (step 91).

  FIG. 5 is a flowchart when the shielding plate is put out so as to hide the screen when the ATM enters the input mode from the commercial display mode. When it is detected that the user 14 touches the maximum size screen 12 in the commercial display mode (step 52), the line of sight of a person 31 other than the user 14 is blocked on both sides of the display input device 11 when entering the input mode. Thus, the shielding plate is set up (step 53).

  Since the shielding plate only needs to block the line of sight of the person 31 other than the user 14, the shielding plate may come out from the upper part of the display input device 11. Or you may make it stand | start up to the right and left of the display input apparatus 11. FIG.

  When the operation mode is completed, the shielding plate is accommodated (step 56), and the mode is changed to the commercial display mode (step 51). The maximum size screen 12 makes it easy to see the commercials from many directions.

  FIG. 6 is a flowchart when the polarizing sheet is put on the screen display input device 11 when the ATM enters the input mode from the commercial display mode. When it is detected that the user 14 touches the maximum size screen 12 in the commercial display mode (step 62), a polarizing sheet having a thickness of several millimeters is put on the display input device 11 when entering the input mode. (Step 63).

  The polarizing sheet may be inserted on the display input device 11 so as to slide on the surface from left to right as viewed from the user 14, for example. Moreover, you may make it cover on the display input device 11 as a structure which descends | rotates from the upper part of the display input device 11. FIG. When the polarizing sheet is attached, the viewing angle of the screen becomes small, so it is almost impossible for a person 31 other than the user 14 to see the screen display.

  When the input mode is ended and the mode is changed to the commercial mode, the polarizing sheet is pulled in (step 66), and the viewing angle is widened so that the commercial can be viewed from many directions.

  ATMs are currently installed in many places and many users. According to the present invention, the commercial display and the like can be effectively used at times other than the usage time so that it can be used effectively throughout the day, and when the ATM user inputs the security code, the password other than the user is looked at. Industrial applicability is great because there is less risk of being used.

Top view showing the input area Block Diagram Top view (1) displaying the input area when there is a person other than the user Flow chart (1) Flow chart (2) Flow chart (3) Top view (2) displaying the input area when there is a person other than the user Top view (3) displaying the input area when there is a person other than the user Flow chart (4)

Explanation of symbols

11 ... Display input device
12 ... Maximum size screen
13 ... Input area
14 ... Users
15 ... Screen size enlargement button
21 ・ ・ ・ Deposit Department
22: Withdrawal department
23 ・ ・ ・ Passbook handling department
24 ・ ・ ・ Card handling department
25 ・ ・ ・ People detection sensor
26 ... Control unit
27 ... Host
31 ・ ・ ・ Non-users

Claims (5)

A display unit for displaying operation guidance and advertisements for users;
An input unit that receives input from the user;
The automatic transaction apparatus which has a control part which reduces the display area of the said display part, if an input is received in the said input part when the advertisement is displayed on the said display part. A touch panel display for displaying an input area including keys for receiving input from the user;
A detection unit for detecting things,
The automatic transaction apparatus which has a control part which changes the display position of the said input area when the thing in the said detection part is detected. The automatic transaction apparatus according to claim 2,
The detection unit is installed at a plurality of locations,
The said control part determines the display position to change according to the location of the said detection part which detected the thing. The automatic transaction apparatus according to claim 2,
The detection units are installed on the left and right sides of the user side,
The control unit changes the display position of the input area to the right when detecting at the left detection unit on the user side, and the input area when detecting at the right detection unit on the user side. Change the display position of to the left. A medium reading unit for reading information on a user's medium;
A touch panel display for displaying an input area including keys for receiving input from the user;
A detection unit for detecting another person of the user;
When the said detection part detects a person, the automatic transaction apparatus which has a control part which moves the display position of the said input area from the said person's visual field to the position shielded by the said user.

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