JP2010119509A - Distributed article managing system and distributed article managing method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a distributed article managing system and distributed article managing method, capable of managing distributed articles in such a way as to be confirmed by customers. <P>SOLUTION: The distributed article managing system manages mail articles MA delivered by a provider which provides services for customers. The distributed article managing system includes: an IC tag 3 attached to the mail article MA in which attribute information of the mail article MA is stored; a radio reader 22 mounted in a mailbox 2, which is set in a customer's house B and into which the distributed mail article MA is inserted, for reading the attribute information from the IC tag 3 of the inserted mail article MA and transmitting the information to a cellular phone 4 of the customer; a switch part 23 and an antenna 24. The cellular phone 4 informs the customer of reception of the attribute information of the mail article MA. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to a distribution management system and a distribution management method for managing distributions distributed to customers and the like.

  In some cases, a provider who provides various services notifies a customer of matters related to the service using a distribution. For example, when the service provider is an electric power company, there are documents of high importance, such as notification of power outage due to construction and notification when the payment deadline is exceeded after notification of payment of electricity charges. When sending such materials, the service provider sends the materials to the customer by mail or the like that keeps a delivery record such as registered mail. This records whether the customer has received the material. On the other hand, most materials, for example, notification of billing for electricity bills, etc. are recorded only with a postmark indicating the date on which the material was received.

There is a system in which a sender can receive such distribution and the sender can confirm that the contents have been viewed (see, for example, Patent Document 1). In this system, when a RFID (Radio Frequency IDentification) is pasted on a letter and the distribution is opened, an RFID reader installed in advance at the destination person's house reads the RFID attached to the distribution. Then, the RFID reader transmits information recorded in the RFID to the sender. When the sender receives the RFID information, the sender can confirm that the distribution has been received and opened.
JP 2006-59072 A

  By the way, when a distribution is sent by mail or the like that keeps a delivery record, if the customer is absent, a state in which the distribution cannot be received occurs. In some cases, even if the customer is at home, the received distribution is not immediately confirmed. In such a case, in the system described above, if the distribution is not opened, information indicating opening is not transmitted to the sender. Therefore, for example, on the day of the power outage, the customer may request that “not notified of the power outage” or the like, and a trouble occurs.

  An object of the present invention is to provide a distribution management system and a distribution management method capable of solving the above-described problems and managing a distributed distribution so that a customer can confirm the distribution.

  In order to solve the above-mentioned problem, the invention of claim 1 is a distribution management system for managing a distribution sent to a customer by a provider providing a service, and the distribution is attached to the distribution. The wireless tag that stores the attribute information of the object and the input box that is installed at the customer's home and into which the distributed material distributed is input, the attribute information is read from the wireless tag of the input distribution material and the customer's A distribution management system comprising: a reading unit configured to transmit to a portable terminal; and the customer's portable terminal notifies reception of attribute information of the distribution.

  According to the invention of claim 1, on the service provider side, attribute information of the distribution is stored in the wireless tag attached to the distribution to be sent to the customer. After this, the provider sends the distribution to the customer. Then, the reading means installed in the input box at the customer's home reads the attribute information from the wireless tag of the input distribution, and transmits the read attribute information to the customer's mobile terminal. The customer's mobile terminal informs the customer that the attribute information has been received.

  According to a second aspect of the present invention, in the distribution management system according to the first aspect, the distribution management system includes a management device that manages a delivery status of the distribution sent to the customer by the provider, and the reading unit includes the wireless tag. The attribute information read from is transmitted to the management device, and the management device updates the delivery status when receiving the attribute information of the distribution.

  According to a third aspect of the present invention, in the distribution management system according to the first or second aspect, the attribute information is information representing an outline of the distribution.

  According to a fourth aspect of the present invention, in the distribution management system according to any one of the first to third aspects, the reading unit stores in advance the customer's portable terminal as a transmission destination, and the read attribute information is the transmission destination. It is characterized by being transmitted by e-mail.

  According to a fifth aspect of the present invention, there is provided a distribution management method for managing a distribution sent to a customer by a provider providing a service, wherein attribute information of the distribution is stored in a wireless tag attached to the distribution. When a distribution item is inserted into the input box at the customer's home, the attribute information is read from the wireless tag of the distribution item and transmitted to the customer's mobile terminal, and the attribute information of the distribution item is received by the customer's mobile terminal. It is a distribution management method characterized by notifying.

  According to the first and fifth aspects of the present invention, when the distribution item is put into the input box, the mobile terminal of the customer notifies the reception of the attribute information of the distribution item, so the customer confirms the distribution item distributed. It is also possible to manage a customer who is out and about.

  According to the second aspect of the present invention, the delivery status is managed as to whether or not the distribution item has been put into the input box of the customer's home, and when the attribute information is received, the delivery status is updated, so the distribution item is sent to the customer. Thus, it is possible to reliably manage that the attribute information of the distribution has been transmitted.

  According to the invention of claim 3, since the attribute information represents the outline of the distribution, the contents of the distribution can be grasped by the customer.

  According to the invention of claim 4, attribute information of the input distribution is transmitted to the portable terminal by e-mail, so that the customer can easily confirm the attribute information.

  Next, with respect to the embodiment of the present invention, the case where the provider providing the service is an electric power company, and the distribution that the electric power company sends to the customer is various materials. The case of shipping by goods will be described as an example.

(Embodiment 1)
A distribution management system according to this embodiment is shown in FIG. The distribution management system of FIG. 1 uses the Internet network 100 and the wireless communication network 200 to determine whether or not the customer has confirmed the material of the mail MA when the power company sends the mail MA to the customer. to manage. The distribution management system includes a management device 1 installed at a management center A of an electric power company and a mailbox 2 installed at a customer's home B. The management device 1 includes a communication control device 11, a web server (Web server) 12, an application server (AP server) 13, a database server (DB server) 14, a mail server (ML server) 15, and a terminal 16. The distribution management system uses an IC tag 3 attached to the electronic money center C and the postal matter MA, and a mobile phone 4 possessed by a resident (customer) of the customer's home 2.

  The Internet network 100 enables data communication using a computer or the like. Although not shown, the Internet network 100 is connected to a mail server or the like that enables transmission / reception of electronic mail using a computer or the mobile phone 4. An electronic money center C is connected to the Internet network 100. The electronic money center C uses a personal computer or a mobile phone 4 to make payment in electronic currency.

  The wireless communication network 200 includes a large number of wireless base stations 201 and relays the wireless base stations 201 to enable voice communication using the mobile phone 4 or the like. The wireless communication network 200 is also a packet communication network that enables data communication using the mobile phone 4 or the like. The wireless communication network 200 is connected to the Internet network 100 by a gateway GW and transmits / receives data to / from the Internet network 100.

The mail MA sends materials that the power company provides to customers. The postal matter MA is delivered to the customer's home B by a delivery member. An IC tag 3 is affixed to the mail MA from the electric power company. The IC tag 3 is an RFID that transmits data wirelessly, and is made of a one-chip integrated circuit equipped with a memory (not shown). In the IC tag 3, information indicating the outline of the material (hereinafter referred to as “postal matter summary information”) is written as attribute information relating to the material sent by the mail MA. Mail summary information includes
a. Postal material number
b. Mail sender
c. Postal addressee
d. There is a summary of the material. The material number a is identification information for identifying a postal matter. In addition, if the document is a power outage known document,
d11. Power outage date and time
d12. There are sections of power outages. If the document is an electricity bill transfer request form,
d21. Amount of transfer
d22. There is a transfer deadline. Such postal matter summary information is written in the memory of the IC tag 3 attached to the postal matter by a writing device (not shown) operated by a person in charge of the electric power company.

  When the IC tag 3 receives the electromagnetic field output from the reading device, the IC tag 3 operates using the power of the electromagnetic field as a power source. Then, the IC tag 3 reads postal matter summary information written in advance from the memory, and transmits the postal matter summary information by an electromagnetic field. The IC tag 3 performs such communication every time it receives an electromagnetic field from the reading device.

  The mailbox 2 installed at the customer's home B is an input box into which the mail MA is input. The mailbox 2 has a function of reading mail summary information from the mail MA delivered to the customer's home B. A specific example of such a mailbox 2 is shown in FIG. The mailbox 2 shown in FIG. 2 includes a box-shaped main body 21 that stores received mail items. The main body 21 is formed with an insertion port 21 </ b> A for loading mail pieces and an opening / closing door 21 </ b> B for taking out the loaded mail pieces. Further, in this embodiment, a wireless reader 22 is installed on the inner upper portion of the main body 21, and a switch unit 23 and an antenna 24 are connected to the wireless reader 22.

Switch unit 23, as shown in FIG. 3, comprises a box-like accommodating body 23A of windows 23A ₁ at the bottom is formed. The housing 23A is provided with a lever 23C supported so as to be swayed by a shaft 23B. At the tip of the lever 23C located inside the housing 23A, a spring 23D is attached to pull back the lever 23C moved in the direction D1 by the mail put in the insertion slot 21A in the reverse direction. Further, the housing body 23A, by pressing the button 23E ₁ push lever 23C which moves in the direction D1 with the entered mailpieces switch 23E is mounted to turn on. The switch 23E outputs a signal indicating ON, that is, a signal indicating insertion of a mail item (hereinafter referred to as a “mail input signal”) to the wireless reading device 22.

  The wireless reader 22 reads the postal matter summary information from the IC tag 3 of the inserted postal matter MA by the IC tag 3 and the switch unit 23, and transmits the postal matter summary information wirelessly. As shown in FIG. 4, the wireless reader 22 includes a reader 22A, a controller 22B, and a wireless communicator 22C.

  When the reading unit 22A receives a read signal from the control unit 22B, the reading unit 22A transmits an electromagnetic field. Thereafter, when receiving the electromagnetic field from the IC tag 3, the reading unit 22A reproduces the postal matter summary information from the received electromagnetic field, and outputs the postal matter summary information to the control unit 22B.

  The control unit 22 </ b> B performs control for reading mail summary information from the IC tag 3. That is, when the control unit 22B receives a mail input signal from the switch unit 23, the control unit 22B outputs a reading signal to the reading unit 22A. Thereafter, when receiving the postal matter summary information from the reading unit 22A, the control unit 22B issues a transmission instruction to the wireless communication unit 22C and outputs the postal matter summary information to the wireless communication unit 22C. The wireless communication unit 22C is a device that performs wireless communication with the wireless base station 201 via the antenna 24, and has a memory (not shown) therein. 22 C of radio | wireless communication parts have memorize | stored beforehand the mail address of the electronic mail in memory as information on a transmission destination. In this embodiment, mail addresses of the management center A and the mobile phone 4 are stored as transmission destination information. When receiving a transmission instruction from the control unit 22B, the wireless communication unit 22C reads each mail address from the memory, and transmits the mail summary information received from the control unit 22B to each mail address by e-mail. .

  The mobile phone 4 is owned by a customer at the customer's home B, and transmits and receives e-mails in addition to voice calls. For example, when mail summary information is received from the wireless reading device 22 of the mailbox 2 by electronic mail, the cellular phone 4 displays the mail summary information on the display unit 4A. Instead of the mobile phone 4, a portable personal digital assistant (PDA) or the like may be used.

  The management center A is an organization that manages customers and the like, and the management device 1 is installed in the management center A. The communication control device 11 of the management device 1 is a device such as a router that controls data communication performed between the in-house network to which the web server 12 and the terminal 16 are connected and the Internet network 100. Thereby, the communication control apparatus 11 enables data communication between the web server 12 and the mailbox 2, for example. The web server 12 is a computer that responds to access via the Internet network 100. That is, the web server 12 receives an access from the customer's personal computer or an access from the mobile phone 4, and returns information requested by the access. The mail server 15 is a computer that manages e-mails, and receives e-mails from customers and e-mails from the mailbox 2 installed in the customer's home B. The terminal 16 is a management-only computer operated by a person in charge at the management center A. The terminal 16 browses electronic mail received by the mail server 15, displays processing results of the application server 13, and is recorded in the database server 14. Browse data.

  The database server 14 is a computer that stores and manages various data. Data stored in the database server 14 includes customer data. Customer data represents a list of customers who have contracted with the power company. An example of this customer data is shown in FIG. The customer data in FIG. 5 records the contract number when the customer contracts with the power company, the customer's name, address, telephone number, e-mail address, and the like.

  The data stored in the database server 14 includes shipping material data. In the shipping material data, a list of materials sent by the electric power company to the customer and whether or not the sent materials are put into the mailbox at the customer's house are recorded. An example of the shipping material data is shown in FIG. 6 includes the identification number for identifying the material, the date when the material was shipped, the date when the material was put into the mailbox at the customer's home, the contract number for identifying the customer, and the customer's name. There is a summary of the material.

  The application server 13 is a computer that performs a management process for managing mails sent to the customer by the power company. This management process is shown in FIG. When the application server 13 receives the notification of the summary information indicating the reception of the postal matter summary information from the mail server 15 (step S1), the application number 13 includes the document number and the addressee, which are the postal matter identification information included in the postal matter summary information. Etc. (step S2), and the shipping material data of the database server 14 is updated (step S3). In this embodiment, the application server 13 changes the date on which the mailbox is not inserted to the date of the current day from the date when the corresponding material of the shipping material data is not inserted. At this time, for example, it is reliably managed that the postal matter MA has been put into the mailbox 2 of the customer's home B. Moreover, this situation is confirmed by referring to the shipping material data at the terminal 16 of the management center A.

  Thereafter, the application server 13 waits for a predetermined time for access from the customer to the web server 12 (step S4). If there is no access from the customer during this period, the application server 13 ends the management process. When there is an access from the customer in step S5, the application server 13 determines the purpose of the access (step S6). There are the following methods for determining access. For example, when a customer accesses, he / she receives a mail material number. When the application server 13 receives the material number via the web server 12, the application server 13 refers to the outline of the material with the corresponding material number in the shipping material data of the database server 14, and determines the purpose of access.

  In step S6, when the purpose of access, that is, the outline of the material is site negotiation or the like, the application server 13 performs the external processing shown in FIG. 8 (step S7). When starting the external processing, the application server 13 transmits a message requesting the customer about the site negotiation or the like to the mobile phone 4 through the mail server 15 (step S21). There are various messages for such requests, such as requests for installation work for power distribution facilities in neighboring areas, and negotiations over the sky associated with the installation of power distribution facilities. After step S21, the application server 13 transmits a message for returning a desired visit date and time to be visited by the person in charge at a later date for explanation (step S22). Thereafter, the application server 13 determines whether or not a reply from the customer by the mobile phone is within a predetermined time based on the notification from the mail server 15 (step S23). When there is a reply reception notification from the mail server 15, the application server 13 confirms the reply content, updates the external data (not shown) recorded by the system, and reflects it in the system (step S24). . If step S24 ends, or if there is no reply for a predetermined time in step S23, the application server 13 ends the external processing.

  When the outline of the material is the power transmission stop in the previous step S6, the application server 13 performs a power transmission stop process shown in FIG. 9 (step S8). When the application server 13 starts the power transmission stop process, the application server 13 creates an e-mail describing a message indicating a request for payment of the electricity bill (step S41). In the e-mail created in step S41, a message indicating that payment by electronic money is available and a web address of the electronic money center C are described in addition to a message requesting payment. When a web address of an electronic mail is clicked, a mechanism for displaying a web page of an electronic money center C that is a link destination is used. When step S41 ends, the application server 13 transmits the created e-mail to the customer's mobile phone via the mail server 15 (step S42). Thereafter, the application server 13 determines the presence / absence of payment based on the notification from the electronic money center C (step S43).

  If it is determined in step S43 that there is no payment, the application server 13 checks the number of email transmissions (step S44). In step S44, the number of e-mail transmissions is set to three, for example. If the number of email transmissions is less than or equal to the predetermined number (step S45), the application server 13 returns the process to step S41 after a predetermined time has elapsed. If the number of transmissions exceeds the predetermined number in step S45, the application server 13 displays a message to stop power transmission to the customer's house on the terminal 16 when the payment deadline has passed (step S46). Thereafter, when the application server 13 receives from the terminal 16 a notification of completion of construction work for stopping power transmission (step S47), the application server 13 creates an e-mail describing a message representing a notice of construction for rejecting power transmission (step S48). When step S48 ends, the application server 13 transmits the created e-mail to the mobile phone via the mail server 15 (step S49). The application server 13 ends the power transmission stop process when step S49 ends or when payment is received in step S43.

In the previous step S6, if the outline of the document is a power failure notification, the application server 13 performs a power failure notification process shown in FIG. 10 (step S9). When the application server 13 starts the power failure notification process, the application server 13 creates an e-mail describing a message notifying the request for power failure (step S61). The request for power outage includes the following items:
e. Possible power outage on the day
f. If a power outage is not possible on that day, a convenient date and time
g. If a power outage is not possible, the reason why a power outage is not possible
h. Whether or not you have an animal that needs temperature control, such as a tropical fish
i. Check sheet for countermeasure against surge voltage The check sheet of i described above describes items such as unplugging an electronic device that is weak against a surge voltage, for example, a PC outlet. When step S61 ends, the application server 13 transmits the created e-mail to the mobile phone via the mail server 15 (step S62). Thereafter, the application server 13 determines the presence / absence of a reply from the mobile phone based on the notification from the mail server 15 (step S63).

  If there is no reply in step S63, the application server 13 returns the process to step S61 after the elapse of a predetermined period. If there is a reply in step S63, the application server 13 retransmits the i check sheet on the day of construction (step S64), and finishes the power failure notification process.

  The application server 13 ends the management process after completing the public relation process in step S7, the power transmission stop process in step S8, and the power failure notification process in step S9.

  Next, a distribution management method using the distribution management system according to this embodiment will be described. The person in charge of the electric power company, for example, when negotiating a site, refuses to transmit power, or informs of a power outage, refers to customer data, extracts the corresponding customer, and mails materials describing each content. However, in the following, a case where mail is sent to the customer's home B in FIG. 1 will be described as an example. The person in charge of the electric power company makes the material a mail MA based on the customer's address, and records postal matter summary information representing the content of the material on the IC tag 3 attached to the mail MA. In this way, the person in charge of the electric power company creates the postal matter MA.

  Thereafter, when the postal matter MA is inserted into the postbox 2 of the customer's home B, the switch unit 23 of the postbox 2 sends a postal matter input signal to the wireless reading device 22. Thereby, the radio | wireless reader 22 transmits mail summary information to the mobile telephone 4 which a customer possesses, and the mail server 15 of an electric power company.

  In the management center A of the electric power company, when the mail server 15 receives the postal matter summary information by electronic mail, the application server 13 updates the mail receiving input date of the shipping material data based on this information. Thus, the terminal 16 can confirm that the mail summary information has been transmitted to the customer. That is, the management center A can manage that the mail MA has been delivered to the customer's home B and the mail outline information has been transmitted. At the same time, when the cellular phone 4 receives the mail summary information by electronic mail, it displays this information. As a result, the customer displays the mail summary information on the mobile phone 4 for confirmation.

  When the customer operates the mobile phone 4 to access the web server 12 of the management center A, according to the contents of the document, the external processing, the power transmission stop processing, the power failure notification processing are performed, and the correspondence with the customer is surely performed. Troubles can be prevented from occurring. Furthermore, in the case of the power transmission stop process, the electronic money can be used, so that the customer can be promptly dealt with.

  Thus, according to this embodiment, when the mail piece MA is inserted into the mailbox 2, the mailbox 2 immediately transmits the mail outline information to the mobile phone 4 of the customer. Thereby, even if the customer is not at the customer's home B, the customer can know the contents of the material by the mail summary information. In addition, when the customer is at home, the postal matter summary information is displayed on the mobile phone 4, so that the customer is prompted to confirm the contents of the received material. As a result, the management center A ensures the management of the delivered mail MA by determining whether the customer has confirmed the sent material when the mail MA is inserted into the mailbox 2. It can be carried out.

(Embodiment 2)
In this embodiment, instead of the external processing of the management process of FIG. 8 performed by the application server 13, the external processing shown in FIG. 11 is performed. When the application server 13 starts the negotiation process, the application server 13 creates a message asking the customer about the contents of the negotiation by e-mail (step S101). In the e-mail created in step S101, the web address of the management center A is described as a link destination in addition to the request message. After step S101, the application server 13 transmits the created electronic mail to the customer's mobile phone (step S102). Thereafter, the application server 13 determines the presence or absence of access by the customer's personal computer based on the notification from the web server 12 (step S103).

  When there is an access from the customer, the application server 13 instructs the web server 12 to display an input screen for receiving the desired visit date and time for the person in charge to visit at a later date (step S104). Thereafter, the application server 13 determines whether or not the input from the customer's personal computer is within a predetermined time by the notification from the web server 12 (step S105). When there is an input by the customer, the application server 13 confirms the reply content and reflects it in the external data of the system (step S106). If step S106 is completed, if there is no access in step S103, or if there is no input in step S105, the application server 13 ends the external processing.

  According to this embodiment, since the desired visit date / time is specified by operating the personal computer, the convenience of the customer can be improved when the customer is at home as compared with the case where the desired visit date / time is input by operating the mobile phone 4. Can be improved.

(Embodiment 3)
In this embodiment, the power failure notification process shown in FIG. 12 is performed instead of the power failure notification process of FIG. 10 performed by the application server 13. When the power failure notification process is started, the application server 13 creates an e-mail describing a message notifying the power failure and the web address of the management center A as a link destination (step S121). When step S121 ends, the application server 13 transmits the created e-mail to the mobile phone (step S122). Thereafter, the application server 13 determines whether or not the access by the customer's personal computer is within a predetermined period based on the notification from the web server 12 (step S123).

  If there is no access from the customer, the application server 13 returns the process to step S121. When there is an access in step S123, the application server 13 instructs the web server 12 to display the input screen created based on the items ei described above (step S124). Thereafter, the application server 13 determines whether or not the input from the customer's personal computer is within a predetermined time by the notification from the web server 12 (step S125). If there is an input by the customer, the input content is reflected in the system (step S126). When step S126 ends or when there is no input at step S125, the application server 13 retransmits the i check sheet on the day of construction (step S127), and finishes the power failure notification process.

  According to this embodiment, as in the second embodiment, when the customer is at home, the input to each item is performed by operating the personal computer as compared with the case where the mobile phone 4 is operated to input each item. As a result, customer convenience can be improved. In this case, the greater the number of items, the greater the convenience.

  The embodiment of the present invention has been described in detail above, but the specific configuration is not limited to this embodiment, and even if there is a design change or the like without departing from the gist of the present invention, Included in the invention. For example, in each embodiment, the case where the electric power company sends mail to the customer has been taken as an example. However, the present invention is not limited to the electric power company, and the present invention is applied to all institutions that provide services. Can be used.

1 is a configuration diagram illustrating a distribution management system according to Embodiment 1. FIG. It is sectional drawing which shows a mailbox. It is sectional drawing which shows a switch part. It is a block diagram which shows a radio | wireless reader. It is a figure which shows an example of customer data. It is a figure which shows an example of shipping material data. It is a flowchart which shows a management process. It is a flowchart which shows a public relations process. It is a flowchart which shows a power transmission stop process. It is a flowchart which shows a power failure known process. 10 is a flowchart illustrating external processing according to the second embodiment. 10 is a flowchart showing a power failure notification process according to the third embodiment.

Explanation of symbols

A Management Center 11 Communication Control Device 12 Web Server 14 Database Server 15 Mail Server 16 Terminal B Customer House 2 Mailbox (Input Box)
21 Main body 22 Wireless reader (reading means)
3 IC tag (wireless tag)
4 Mobile phones (mobile terminals)

Claims (5)

A distribution management system for managing a distribution sent to a customer by a provider providing a service,
A wireless tag attached to the distribution and storing attribute information of the distribution;
A reading unit that is installed at a customer's home and is distributed in a distribution box into which a distributed material is input, reads out attribute information from a wireless tag of the input distribution and transmits the information to the customer's mobile terminal;
A distribution management system comprising: a mobile terminal of a customer notifying the reception of distribution attribute information. A management device for managing the delivery status of the distribution sent to the customer by the provider;
The reading means transmits attribute information read from the wireless tag to the management device,
When the management device receives the attribute information of the distribution, it updates the delivery status.
The distribution management system according to claim 1. The attribute information is information representing an outline of the distribution.
The distribution management system according to claim 1, wherein the distribution management system is a distribution management system. The reading means stores in advance a customer's mobile terminal as a transmission destination, and transmits the read attribute information by e-mail to the transmission destination.
The distribution management system according to any one of claims 1 to 3. A distribution management method for managing a distribution sent to a customer by a provider providing a service,
Store the attribute information of the distribution in a wireless tag attached to the distribution,
When a distribution item is put into the customer's input box, the attribute information is read from the RFID tag of the distribution item and sent to the customer's mobile terminal.
Inform the customer's mobile device that the distribution attribute information has been received.
A distribution management method characterized by the above.

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