JP2011116516A - Delivery system, delivery article receiving box device, and delivery method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a communication system or the like which a sender learns that a receiver receives a delivery article in real time. <P>SOLUTION: A delivering side terminal writes information on a sender, a receiver and a delivery article in a RFID to be attached to a mail/parcel 12, and the RFID reader of a mail post/home-delivery box 23 detects that the mail/parcel 12 is removed after being arrived by reading the RFID attached to the mail/parcel 12, and informs it to the personal computer 11 of the sender. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention relates to a technology for delivering a delivery with an RFID attached.

  Mail / luggage delivery is carried out on a daily basis, and in the present day when Internet shopping is becoming full-fledged, it is an area where the amount of delivery is expected to increase further in the future.

  There is a problem that the recipient can confirm whether or not the mail is delivered to the post box only by physically opening the post box. In addition, since the delivery company does not receive the receipt (delivery record) of the recipient when it is put in the delivery box, it may receive a complaint that it has been delivered but not received, and basically the delivery box is not used. was there.

  As a related technique, an information output device including a barcode reader and a non-contact IC tag reader is provided in the delivery receipt box. The information output device sends data read by the barcode reader or the like to a home server, and When the server receives the information from the information output device, it makes a dial-up connection to connect to the provider, asks the information transmission service site to send an e-mail to the resident's mobile phone, and the site receiving this request is the resident's mobile phone. A technique has been disclosed in which a resident knows that a relatively important delivery item with a barcode or the like has been posted on a delivery receipt box at home even when on the go by sending an e-mail to a mobile phone (for example, Patent Document 1).

JP 2002-325676 A

  However, with the related technology described above, it has been difficult for the sender to confirm in real time whether the delivery item such as mail / package has arrived at the recipient.

  An object of the present invention is to provide a delivery system, a delivery receipt box device, and a delivery method that enable a shipper to know in real time that a delivery has successfully reached a recipient.

  In the delivery system of the present invention, the delivery side terminal writes the sender information, the recipient information, and the delivery product information in the RFID attached to the delivery product, and the RFID reader of the delivery product receiving box device uses the RFID attached to the delivery product. , It is detected that the delivery item has been removed after arrival, and the fact is notified to the sender terminal.

  In addition, the delivery receipt box apparatus of the present invention is removed after the delivery arrives by reading the RFID in which the sender information, the recipient information and the delivery information are attached to the delivery by the RFID reader. This is detected and notified to the sender terminal.

  Further, according to the delivery method of the present invention, the delivery terminal writes the sender information, the recipient information, and the delivery product information in the RFID attached to the delivery product, and the RFID reader of the delivery product receiving box device receives the delivery product. A step of detecting that the delivery item has been removed by reading the attached RFID, and a step of notifying the delivery item receiving box device that the delivery item has been removed after the delivery item has arrived. It is characterized by having.

  According to the present invention, it becomes possible for the shipper to know in real time that the delivery has successfully reached the recipient.

It is a figure which shows the system configuration | structure which concerns on embodiment of this invention. It is a functional block diagram of the delivery company terminal (package receipt) 13 concerning an embodiment of the invention. It is a functional block diagram of the recipient's e-mail delivery server 21 according to the embodiment of the present invention. It is a functional block diagram of management server 22 concerning an embodiment of the invention. 4 is a functional block diagram of a post box / delivery box 23. FIG. It is a functional block diagram of Web server 41 concerning an embodiment of the invention. It is a functional block diagram of the delivery record confirmation server according to the embodiment of the present invention. It is a functional block diagram of the e-mail delivery server 43 of the delivery agent which concerns on embodiment of this invention. It is a flowchart which concerns on embodiment of this invention.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. The delivery system according to the present embodiment shown in FIG. 1 is roughly composed of a sender's house 1, a recipient's house 2, a baggage carry-in place 3, a courier center 4, and the Internet 5.

  The shipper's home 1 includes a shipper's personal computer 11, a mail / luggage 12, and a delivery company terminal (luggage receipt) 13.

  The recipient's home 2 includes a recipient's e-mail delivery server 21, a management server 22, a post box / delivery box 23 as a delivery receipt box device, and a recipient's personal computer / mobile phone 24.

  The baggage-carrying place 3 includes a convenience store terminal 31 and a delivery company terminal 32.

  The delivery company center 4 includes a Web server 41, a delivery record confirmation server 42, and an email delivery server 43 of the delivery company.

  Shipper personal computer 11, delivery agent terminal (package receipt) 13, recipient email delivery server 21, mail box / delivery box 23, recipient personal computer / mobile phone 24, convenience store terminal 31, home delivery The merchant terminal 32, the Web server 41, the delivery record confirmation server 42, and the e-mail delivery server 43 of the home delivery company are connected to each other via the Internet 5. In addition, it may be connected not only by the internet but by arbitrary networks.

  The shipper personal computer 11 is a general personal computer, accesses the web server 41 of the delivery company via the Internet 5, and receives the sender information and the recipient of the mail / package 12 in advance from the website provided by the delivery company. Used to input information and detailed information on the package.

  The postal matter / package 12 is an object to be shipped by the shipper to the recipient, is delivered from the shipper to the delivery company, and is delivered to the recipient's post box / delivery box 23. A postal label with RFID is attached to the mail / package 12.

The courier terminal (package receipt) 13 is a terminal used by the courier who came to receive the package at home in order to send the mail / package 12 sent by the sender to the recipient. The courier has a courier terminal (baggage receipt) 13 as an RFID writer, accesses the courier's Web server 41 via the Internet 5, and downloads recipient information and the like input in advance by the shipper. Then, the information is written on a shipping label with RFID using a delivery company terminal (package receipt) 13 as an RFID writer.
A functional block diagram of the delivery company terminal (package receipt) 13 is shown in FIG. The courier terminal (payment receipt) 13 includes an Internet connection unit A1, an access unit A2 to the recipient database of the Web server 41, a storage unit A3 that downloads and stores recipient information from the database, and the saved recipient information. An RFID writer A4 for writing to the RFID of the shipping label with RFID is provided.

The recipient's email delivery server 21 is pre-registered when the RFID reader attached to the post box / delivery box 23 detects the arrival of the mail and notifies the recipient's email delivery server 21 of the detection. An e-mail is sent to the recipient's e-mail address informing the arrival of the mail.
A functional block diagram of the recipient's email delivery server 21 is shown in FIG. The recipient's e-mail distribution server 21 receives the e-mail address of the recipient, the receiving unit B2 that receives the arrival detection of the package informing that the mail / package 12 has arrived at the Internet connection unit B1, the mail box / delivery box 23. Retrieval unit B3 that retrieves from the recipient information database, transmission unit B4 that transmits e-mail to the e-mail address of the retrieved recipient, creation unit B5 that creates a list of packages delivered to the recipient, received at a specified time A timer unit B6 for delivering e-mail to a person and a recipient information database B7 for storing a recipient's e-mail address in advance are provided.

When the RFID reader attached to the post box / delivery box 23 detects the arrival of the postal matter and notifies the detection to the management server, the management server 22 determines that the postal item that has arrived is a sloth. A command is issued to the mail box / delivery box 23 to adjust the temperature in the delivery box to an appropriate temperature.
A functional block diagram of the management server 22 is shown in FIG. The management server 22 receives the package arrival detection for notifying that the mail / package 12 has arrived at the Internet connection section C1, the mail box / delivery box 23, and the mail / package 12 is a live thing. A transmission unit C3 that issues a command to adjust the temperature of the postbox / delivery box 23 is provided.

The post box / delivery box 23 is a place for storing the postal matter / package 12 delivered from the delivery company. In addition, when the postal item is a sloth having a temperature adjustment function, the temperature in the postbox / delivery box 23 can be changed to an appropriate temperature in response to a temperature adjustment command from the management server 22.
A functional block diagram of the postbox / delivery box 23 is shown in FIG. The post box / delivery box 23 includes an Internet connection part D1, an RFID reader part D2 for detecting that the mail / package 12 has arrived, a detection part D3 for detecting that the mail / package 12 has arrived, A transmission unit D4 that transmits that the mail / package 12 has detected arrival, a reception unit D5 that receives a temperature adjustment command, an adjustment unit D6 that adjusts the temperature in the post box / delivery box 23, and a post / package 12 A detection unit D7 that detects that the mail has been taken out from the post box / delivery box 23, and a transmission unit D8 that transmits the detection of removal of the post / package 12 from the post box / delivery box 23 are provided.

  The recipient personal computer / mobile phone 24 has a well-known function of a general personal computer / mobile phone, and is used to receive an email notifying the arrival of mail / package 12 from the recipient's email distribution server 21. Is done.

  The convenience store terminal 31 is a terminal installed in a convenience store where the shipper brings in the package in order to send the mail / package 12 sent by the shipper to the recipient. The convenience store 31 has an RFID writer function, accesses the web server 41 of the delivery company via the Internet 5, downloads recipient information and the like input in advance by the sender, and uses the information as an RFID writer function. Is used to write on the shipping label with RFID. The functional block diagram of the convenience store terminal 31 is the same as that of the courier terminal (package receipt) 13.

  The courier terminal 32 is a terminal provided at a place where the shipper brings the package in order to send the mail / package 12 sent by the shipper to the recipient. The delivery company terminal 32 has an RFID writer function, accesses the web server 41 of the delivery company via the Internet 5, downloads recipient information or the like previously input by the shipper, and stores the information as an RFID writer. Use the function to write on the shipping label with RFID. The functional block diagram of the delivery company terminal 32 is the same as that of the delivery company terminal (package receipt) 13.

  The web server 41 provides a website of a delivery company. A functional block diagram of the Web server 41 is shown in FIG. The Web server 41 includes an Internet connection unit E1, a Web site providing unit E2 for a shipper to access for the first time, a registration unit E3 for registering recipient information, and a registration unit for registering information of mail / package 12 to be shipped. E4, a registration unit E5 for registering shipper information, a database E6 for registering recipient / mail / package 12 information, and a database E7 for storing information such as an e-mail address of the shipper. Each information of the sender, mail / package, and recipient is linked and registered and managed.

In the delivery record confirmation server 42, the RFID reader attached to the post box / delivery box 23 detects the arrival of the mail, and receives a delivery completion notice to the delivery record confirmation server 42.
A functional block diagram of the delivery record confirmation server 42 is shown in FIG. The delivery record confirmation server 42 includes an Internet connection unit F1 and a reception unit F2 that receives a package arrival detection that informs that the mail / package 12 has arrived at the mail box / delivery box 23.

When the recipient takes out the mail / package 12 from the mail box / delivery box 23, the e-mail delivery server 43 of the parcel delivery company moves the RFID reader attached to the mail box / delivery box 23 to the mail box / package 12 as the mail box. / It is detected that it has been removed from the delivery box 23 and notifies the email delivery server 43 of the delivery company. Upon receipt of the notification, the e-mail delivery server 43 of the delivery company transmits an e-mail to notify the sender PC 11 that the mail / package 12 has passed to the recipient.
FIG. 8 shows a functional block diagram of the e-mail delivery server 43 of the home delivery company. The mail delivery server 43 of the courier service accesses the database of the Internet connection unit G1, the reception unit G2 that receives the arrival detection of the package to notify that the mail item / package 12 has arrived at the post box / delivery box 23, and the database of the Web server 41. The access unit G3, the search unit G4 that retrieves the e-mail address of the target shipper from the shipper information database of the Web server 41, and the e-mail that informs the recipient that the mail / package 12 has arrived safely. The transmission part G5 which transmits to the person's personal computer 11 is provided.

  Next, the operation of the present embodiment will be described in detail with reference to the flowcharts of FIGS.

First, the shipper accesses the web site provided by the web site providing unit E2 of the web server 41 of the delivery company from the shipper personal computer 11 (step Z1 in FIG. 9).
Next, the user logs in to the package shipping page of the website (step Z2).
Next, a receiver E3, a postal / package 12 information, a shipper's information, etc., a receiver E3 for registering receiver information, a postal / package 12 information registered for registration, The information is registered in the registration unit E5 for registering the sender information, the database E6 for registering the recipient / mail / package 12 information, and the database E7 for storing information such as the sender's email (step Z3).

Next, when the method of delivering the parcel to the courier (step Z4) is to bring the parcel to the convenience store / courier, the mail / package 12 is brought to the convenience store / courier (step Z5).
On the other hand, when the delivery method of the parcel to the delivery company (step Z4) is delivery to the delivery company, the shipper calls the delivery company to the home by telephone (step Z6).

Next, the convenience store 31, the Internet connection part A1 of the delivery company terminal 32, and the access part A2 of the recipient database of the web server 41 access the delivery server web server 41, and the information registered in step Z3 is stored in the database. The recipient information is stored in the terminal by the saving unit A3 that downloads and saves the recipient information, and the saved recipient information is written in the RFID of the shipping label with RFID, and written in the shipping label with RFID (step Z7).
Next, the mail / package 12 with the RFID-attached shipping label is delivered to the delivery company (step Z8).
Next, the delivery agent delivers the postal matter / package 12 with the RFID-attached shipping label affixed to the recipient's postbox / delivery box 23 (step Z9).

  Next, the post box / delivery box 23 reads the RFID of the postal item / package 12 to which the shipping label with RFID is attached by the RFID reader unit D2 for detecting that the postal item / package 12 has arrived. The detection unit D3 that detects the arrival of the article / package 12 detects that the post / package 12 has arrived (step Z10).

Here, the RFID of the mail / package 12 with the RFID-attached shipping label attached is read by the RFID reader. If the contents of the mail / package 12 is a sloth (step Z11), the contents of the mail is a sloth. Is notified to the management server (step Z12).
Next, the management server issues a temperature adjustment command to the post / delivery box 23 so as to adjust the temperature in the post / delivery box 23 to a temperature appropriate for the cattle (C3) (step Z13).
Next, the receiving unit D5 that receives the temperature adjustment command of the post / delivery box 23 receives the temperature adjustment command (D5), and the post / delivery by the adjusting unit D6 that adjusts the temperature in the post / delivery box 23. The temperature in the box 23 is adjusted to an appropriate temperature (step Z14).

Next, the transmission unit D4 that transmits that the postal matter / package 12 in the postbox / delivery box 23 has detected arrival notifies the delivery record confirmation server 42 of the courier company that the postal matter / package 12 has been delivered. (Step Z16).
Next, the delivery company receives a notification that the mail / package 12 has been delivered by the delivery record confirmation server 42, thereby confirming that the mail / package 12 has been delivered successfully (step Z17).

Next, the post box / delivery box 23 notifies the recipient's e-mail distribution server 21 that the postal matter / package 12 has been delivered (step Z18).
Next, the recipient's e-mail distribution server 21 transmits the list of mail / packages 12 delivered so far to the e-mail address of the recipient's recipient's personal computer / cell phone 24 at a preset time. (Step Z19).
Next, the recipient knows that the mail / package 12 has been delivered to him / her by receiving the email from the recipient's personal computer / mobile phone 24 (step Z20).

Next, the recipient opens the mail box / delivery box 23 to receive the mail / package 12 (step Z21).
Next, the post / delivery box 23 indicates that the RFID reader attached to the post / delivery box 23 has removed the post / package 12 from the post / delivery box 23, and that the post / package 12 is postal. The detection unit D7 detects that the post / delivery box 23 has been taken out, and the postal matter / luggage 12 is detected by the transmission unit D8 which transmits the detection of removal from the post / delivery box 23. The delivery is notified to the e-mail delivery server 43 of the delivery company (step Z22).
Next, the receiving unit G2 that receives the arrival detection of the package notifying that the mail / package 12 has arrived at the post box / delivery box 23 of the e-mail distribution server 43 of the delivery company 43 receives the notification, and receives the notification from the Web server 41. The access unit G3 that accesses the database accesses the database, and the search unit G4 that searches the e-mail address of the target shipper from the shipper information database of the Web server 41 searches the e-mail address of the target shipper from the shipper information database. And sending an e-mail to the shipper's personal computer 11 by the sending unit G5 for sending an e-mail to the shipper's personal computer 11 to inform the recipient that the mail / package 12 has arrived safely (step). Z23).
Next, the sender knows that the mail / package 12 has been successfully delivered to the recipient when the sender PC 11 receives the email (step Z24).

  According to the above-described embodiment, the sender can know in real time that the mail / package has arrived safely to the recipient. The reason is that the postal items / packages are delivered to the post box / delivery box by RFID, and the place where the recipient has taken out from the post box / delivery box is detected, and an e-mail is sent to the sender based on this detection. This is because it can be done.

  Further, it is possible to recognize by e-mail that the recipient has received mail / packages addressed to the post box / delivery box. The reason is that it is possible to detect that the mail / package has arrived at the post box / delivery box by RFID, and to send an e-mail to the recipient based on this detection.

  Further, the delivery record can be kept even if the delivery company does not give it to the recipient. The reason is that it is possible to detect that the mail / package has arrived at the post box / delivery box by RFID and notify the delivery record confirmation server.

Each of the above-described embodiments is a preferred embodiment of the present invention, and various modifications can be made without departing from the scope of the present invention. For example, sender PC 11, delivery agent terminal (package receipt) 13, recipient email delivery server 21, management server 22, post box / delivery box 23, recipient PC / mobile phone 24, convenience store 31, delivery Processing for realizing the function of each device by causing each device to read and execute a program for realizing the functions of the merchant terminal 32, the Web server 41, the delivery record confirmation server 42, the e-mail delivery server 43 of the delivery agent, and the like. May be performed. Further, the program is transmitted to another computer system by a transmission wave via a computer-readable recording medium such as a CD-ROM or a magneto-optical disk, or via a transmission medium such as the Internet or a telephone line. Also good. In addition, it is also within the scope of the present invention that the functions of each device are realized by other devices collectively or the functions are distributed by additional devices.
The present invention can be applied to the use of sending and receiving delivery items such as general mail / packages. In addition, it can be applied to delivery of envelopes and postcards by attaching RFID to stamps.

1 Sender's Home 2 Recipient's Home 3 Luggage Bringing Location 4 Courier Center 5 Internet 11 Sender's PC 12 Mail / Luggage 13 Courier Terminal (Luggage Receipt)
21 Recipient's E-mail Distribution Server 22 Management Server 23 Mailbox / Delivery Box 31 Convenience Store Terminal 32 Delivery Service Terminal 41 Web Server 42 Delivery Record Confirmation Server 43 Delivery Service E-mail Distribution Server

Claims (12)

  The delivery-side terminal writes the sender information, the recipient information, and the delivery product information in the RFID attached to the delivery product, and the RFID reader of the delivery product receiving box device reads the RFID attached to the delivery product to obtain the delivery product. A delivery system characterized by detecting removal after arrival and notifying the sender terminal of that fact.   2. The delivery system according to claim 1, wherein the notification to the sender terminal is made by e-mail.   The RFID reader of the delivery item receiving box device detects that the delivery item has arrived by reading the RFID attached to the delivery item, and notifies the recipient side terminal and the delivery side device to that effect, Further, the RFID reader of the delivery item receiving box device detects that the delivery item has been removed after arriving by reading the RFID attached to the delivery item, and notifies the delivery side device accordingly. The delivery system according to claim 1 or 2.   The RFID reader of the delivery item receiving box device detects the type of the delivery item from the delivery item information by reading the RFID attached to the delivery item, and sets the temperature in the delivery item receiving box device to a predetermined temperature. The delivery system according to any one of claims 1 to 3, wherein the delivery system is adjusted.   The RFID reader detects that the delivery item has been removed after arriving by reading the RFID in which the sender information, recipient information and delivery item information attached to the delivery item are written. A delivery receipt box device which notifies the fact.   6. The delivery receipt box device according to claim 5, wherein the notification to the sender terminal is made by e-mail.   The RFID reader detects the arrival of the delivery product by reading the RFID attached to the delivery product, notifies the recipient side terminal and the delivery side device of the arrival, and the RFID reader further notifies the delivery. 7. The receipt of a delivery product according to claim 5 or 6, wherein it is detected that the delivery product has been removed after arriving by reading an RFID attached to the product, and the delivery side device is also notified of this. Box equipment.   A type of delivery product is detected from the delivery product information by reading an RFID attached to the delivery product with an RFID reader, and the temperature inside the delivery product receiving box device is adjusted to a predetermined temperature. 8. A delivery receipt box device according to any one of claims 5 to 7.   The delivery side terminal writes the sender information, the recipient information and the delivery item information to the RFID attached to the delivery item, and the RFID reader of the delivery item receiving box device reads the RFID attached to the delivery item for delivery. A delivery method comprising: detecting that a product has been removed after arrival; and a step in which the delivery product receiving box device notifies the sender terminal that the product has been removed after arrival. .   10. The delivery method according to claim 9, wherein the notification to the sender terminal is made by e-mail.   A step in which an RFID reader of the delivery item receiving box apparatus detects that a delivery item has arrived by reading an RFID attached to the delivery item; and the delivery item receiving box device detects the recipient terminal and the delivery. 10. The information processing apparatus according to claim 9, further comprising a step of notifying the side device to that effect and a step of notifying the delivery item receiving box device that the delivery item has been removed after the delivery item has arrived. Or the delivery method of 10.   The RFID reader of the delivery item receiving box device detects the type of the delivery item from the delivery item information by reading the RFID attached to the delivery item, and sets the temperature in the delivery item receiving box device to a predetermined temperature. 12. The delivery method according to claim 9, further comprising a step of adjusting.

Images