JP2010072989A - Integrated management system of electronic journal and video - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To prevent illegal transactions and crimes by cooperating electronic journal data in an automatic teller machine (ATM) installed in a store or the like of a financial institution with video monitoring data. <P>SOLUTION: An integrated management system 1 connected to the automatic teller machines (ATMs) 2 through a network 3 includes a management means 8. The management means 8 includes: a reference part provided with a correspondence table of video storage means and stores and correspondence information of photographing means and stores; a suspicious person finding part for finding a suspicious person from video monitoring data; a video selection-detection part for selecting and displaying the video monitoring data of the suspicious person; an ATM specification part for specifying an ATM operated by the suspicious person; a journal retrieval part for retrieving an electronic journal related to an account operated by the suspicious person; a video retrieval part for retrieving video monitoring data related to the account with which transaction is made by the suspicious person; and a retrieved result display part for displaying the list of past electronic journals retrieved relative to the account with which transaction is made by the suspicious person and the video monitoring data. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to an electronic journal and video integrated management system for preventing illegal transactions and crimes by linking electronic journal data and video surveillance data of an automatic transaction apparatus installed in a store or the like of a financial institution. It is about.

  Conventionally, since various transactions such as deposits, withdrawals, transfers, money exchanges, etc. can be performed quickly and easily with simple operations, many automatic teller machines (hereinafter referred to as “ATM ( Automatic teller machines) ”, etc.) are installed, there are also unmanned stores where only ATMs are installed, and ATMs are also installed in convenience stores, station premises, commercial facilities, leisure facilities, etc. . In transactions using this ATM, transaction information including the transaction date / time, account number, and transaction contents is recorded as an electronic journal in each store or a management center of a financial institution. On the other hand, at the place where automatic transaction equipment is installed, for the purpose of preventing or deterring crimes and accidents, a security camera is installed to shoot the inside and outside of the automatic transaction equipment operator and the installation location, and monitor and monitor the video. The recorded video is stored for a certain period. Electronic journals and videos that record these transaction information are useful for finding illegal transactions and crimes.

By the way, in recent years, an automatic transaction apparatus such as ATM has been abused, and illegal transactions using cash cards, fraudulent transactions using counterfeited or stolen cash cards, and criminal transactions such as wire fraud have increased. Under such circumstances, the electronic journal data, video monitoring data, and image data of the operator who operates the automatic transaction apparatus are increasingly used as evidence data for crime transactions. . However, it takes a lot of labor and time to extract data related to criminal transactions from a large amount of electronic journal data, video surveillance data, and operator image data stored and stored. It was difficult to gather evidence data quickly. Therefore, Patent Document 1 proposes a method of associating an ATM operator image with ATM digitized journal data and extracting ATM digitized journal data corresponding to the image data by image selection. . Patent Document 2 proposes a method of storing a linked image of a customer who has made a transaction and sales data of a product sold to the customer using a POS (Point of Sale) terminal. Yes.
JP 2006-301754 A JP 2006-48466 A

  However, the methods disclosed in Patent Document 1 and Patent Document 2 use a database in which ATM digitized journal data and image data are linked one-to-one, and therefore can search only transaction data corresponding to an image. For this reason, there has been a problem that the person of this image cannot find an action made at another time or at another store. For example, the same person illegally uses the same cash card at different times or stores, or conducts fraudulent account transactions using forged or stolen cash cards, as well as criminal transactions such as wire fraud In this case, there is a problem that it is difficult to find out that it is an illegal act performed by the same person, and it is difficult to integrate and use criminal transaction evidence data for preventing illegal transactions.

  Therefore, the present invention was devised in view of the above-mentioned problems, and fraudulent transactions and crimes are made by linking electronic journal data and video surveillance data of automatic transaction apparatuses installed in financial institution stores. It is an object of the present invention to provide an electronic journal and video integrated management system for preventing the above-mentioned problem.

  In order to solve the above-described problems, an integrated electronic journal and video management system according to the present invention includes an automatic transaction apparatus that performs a financial transaction, a monitoring camera that monitors a peripheral portion of the automatic transaction apparatus, the automatic transaction apparatus, An integrated electronic journal and video management system comprising a management means connected to the monitoring camera via a network, wherein the management means sends video monitoring data acquired by the monitoring camera to each automatic transaction apparatus Connected to the video storage means for storing the information and the electronic journal storage means for storing the transaction information including the transaction date and time, account number and transaction contents of the operator who operated the automatic transaction apparatus as an electronic journal, and A correspondence electronic journal corresponding to predetermined transaction information using a correspondence table (correspondence information) that associates the transaction information with the transaction information And a journal search unit that, characterized by comprising a display unit for displaying a list of images of the video surveillance data relating the to the corresponding electronic journals and the corresponding electronic journal.

  According to this integrated management system, the electronic journal searched by the journal search means, the video surveillance data searched by the video search means, in relation to the account in which the suspicious person conducted or attempted the transaction, Can be displayed as a list on the display unit to detect fraudulent transactions. Therefore, even if the same person conducts illegal transactions using ATMs at different times or stores, it is quickly and accurately confirmed that the same person has performed illegal activities, and criminal transaction evidence data is obtained. it can.

  According to the present invention, it is possible to integrally manage an electronic journal relating to transactions performed by an operator who operates an automatic transaction apparatus installed in a financial institution store or the like, and video monitoring data including a face image of the operator. it can. As a result, even if the same person conducts fraudulent transactions using automatic transaction devices at different times or places, he / she discovers fraudulent activity by the same person and integrates and manages criminal transaction evidence data. Can be used.

(First embodiment)
Hereinafter, an integrated management system for electronic journals and videos according to the present invention (hereinafter referred to as “integrated management system of the present invention”) will be described with reference to the drawings as appropriate.
FIG. 1 shows a configuration example of an integrated management system of the present invention.

  An integrated management system 1 shown in FIG. 1 includes an automatic transaction apparatus 2 and a camera (surveillance camera, photographing means) 4 that is connected to the automatic transaction apparatus (ATM) 2 and is connected to the automatic transaction apparatus 2 via a network 3. The DVR (Digital Video Recorder: video recording means) 5 for storing video surveillance data photographed by the camera 4 and the electronic journal storage server (electronic journal storage) for storing transaction information in the automatic transaction apparatus 2 as an electronic journal. Means) 6, a video storage server (video storage means) 7 for storing the video monitoring data in the DVR 5, and a management terminal (management means) 8 for integrated management of the video monitoring data and the electronic journal.

  The automatic transaction apparatus 2 is an apparatus for performing a transaction with a financial institution by an operator specifying and operating a personal identification number, an account number, a desired transaction type, etc. using a cash card, a credit card or the like. Using this automatic transaction device 2, depositing cash into a savings account, cash repayment of loans, withdrawal of deposits and loans, inquiry of deposits and savings balances, transaction details, market price information, etc., not entered in savings bankbook Entry of transactions, carry-over of deposit and savings passbook, transfer (transfer using cash or cash card), transfer (transactions withdrawing from one of your deposit and saving accounts and depositing into the other), change of PIN registered in cash card, bonds Various transactions such as application for purchase of foreign currency, purchase of lottery tickets, etc. are performed. In addition, when a transaction is performed with respect to an account of a financial institution other than the financial institution in which the automatic transaction apparatus 2 is installed, the withdrawal of deposits and the inquiry of the balance of deposits are mainly handled. The automatic transaction apparatus 2 includes an insertion / payment port for banknotes, coins, passbooks, forms, magnetic cards, etc., a display screen for guidance and operation, an operation key (key), and the like for performing the transaction. Further, a liquid crystal touch panel integrated with a screen display may be adopted for the operation unit.

  The automatic transaction apparatus 2 is installed in a store of a financial institution such as a bank or a post office, a convenience store, a station premises, a commercial facility, a leisure facility, or the like, and there is an unmanned store in which only the automatic transaction apparatus 2 is installed. One or a plurality of automatic transaction apparatuses 2 are installed according to the number of transactions at the place where the automatic transaction apparatus 2 is installed.

  When a transaction is performed using the automatic transaction apparatus 2, transaction information data including the transaction date / time, account number, and transaction content is transmitted to the electronic journal storage server 6 via the network 3 and stored. .

  The network 3 includes a WAN (Wide Area Network), a LAN (Local Area Network), and the like, and includes an automatic transaction apparatus 2, a camera 4, a DVR 5, an electronic journal storage server 6, a video storage server 7, and a management terminal (management means) ) Is connected to 8, and bidirectional data transmission / reception is performed between them. This network 3 may be connected by a dedicated line or may be connected by a general-purpose network line. In particular, when connecting with a general-purpose network line, security measures such as encrypting and transmitting / receiving data are taken.

  The camera (photographing means) 4 is for photographing the inside and outside of the installation place of the operator who operates the automatic transaction apparatus 2 and makes a transaction and the automatic transaction apparatus 2. In particular, the camera 4 is installed so that there is no blind spot around the place where the operator's face image can be taken, and around the place where the automatic transaction apparatus 2 is installed. The camera 4 obtains video monitoring data including a face image of an operator who performs a transaction by operating the automatic transaction apparatus 2 and an image obtained by photographing the periphery of the installation location of the automatic transaction apparatus 2. And the video surveillance data image | photographed with the camera 4 is recorded on DVR5 provided for every installation place of the automatic transaction apparatus 2. FIG. The camera 4 is assigned a unique camera number for identifying the installation location.

  A DVR (Digital Video Recorder: video recording means) 5 is for recording video monitoring data photographed by the camera 4. When there are a large number of cameras 4 installed at one installation location, a plurality of DVRs are provided for each installation location of the automatic transaction apparatus 2. A unique DVR number is assigned to the DVR 5 in order to identify the installation location and the camera that records the video monitoring data. The video monitoring data recorded in the DVR 5 is transmitted to the video storage server 7 via the network 3 and stored.

  The electronic journal storage server (electronic journal storage means) 6 has a hard disk for storing journals, which are transaction histories of the automatic transaction apparatus 2, and stores ATM journals at all branches of financial institutions and outside the stores. The electronic journal storage server 6 receives data related to transaction information from the automatic transaction apparatus 2 via the network 3, and operates the automatic transaction apparatus 2 to the transaction date / time, account number, and deposit / saving account of the transaction performed by the operator. Data relating to transaction details including transaction details such as cash deposits are stored as an electronic journal. The transaction information includes an identification symbol (for example, a store number) of the automatic transaction apparatus, an identification number of the operated automatic transaction apparatus 2, transaction data (the type and number of the card used, the amount of cash deposited or withdrawn, Various transaction contents such as the amount of money to be transferred, transfer destination), and the face image of the operator are included. These electronic journals are stored in a database that can be searched based on the account number, transaction date and time, and the like.

  The video storage server (video storage means) 7 has a hard disk for storing video monitoring data, and the video monitoring acquired by the camera 4 from the DVR 5 provided for each installation location of the automatic transaction apparatus 2 via the network 3. Data is transmitted and the video surveillance data is accumulated. This video monitoring data is stored in a database so that the DVR 5, the shooting date and time of the camera 4, the identification number B of the DVR 5, the camera number of the camera 4, the installation location, etc. can be searched. The video monitoring data may be compressed and stored.

  The management terminal (management means) 8 performs integrated management of video surveillance data and digitized journal data. As shown in FIG. 2, a reference unit 81, a suspicious person discovery unit 82, a video selection / display unit. 83, an automatic transaction apparatus indexing unit 84, a journal search unit 85, a video search unit 86, a search result display unit 87, and an unauthorized transaction determination unit 88.

  As shown in FIGS. 3A and 3B, the reference unit 81 includes a DVR / store correspondence table (video recording means / store correspondence table) 81a and a camera / automatic transaction apparatus correspondence table (photographing means / automatic transaction apparatus). Correspondence table) 81b. The DVR / store correspondence table 81a is a database in which the installation location (store name) of the DVR 5 and the unique DVR number assigned to the DVR 5 are associated with each other and stored. The camera / automatic transaction apparatus correspondence table 81b is a database in which the automatic transaction apparatus 2 in which the camera 4 is installed and the unique camera number assigned to the camera 4 are associated and stored. The camera / automatic transaction apparatus correspondence table 81b exists for each DVR 5.

  The suspicious person discovering unit 82 is for operating the automatic transaction apparatus 2 or discovering a suspicious person who attempted the operation from the video monitoring data acquired by the camera 4 (determining whether or not it is a suspicious person). is there. The suspicious person finding unit 82 is, for example, a live video transmitted directly from the camera 4 provided at each installation location on a video display monitor provided in the management terminal 8 or a recorded video transmitted from the DVR 5. Is displayed on a single screen or a screen divided into 4, 9, 16, etc., and an administrator who operates the management terminal 8 can visually monitor and discover an suspicious action. it can. Further, as a means other than the visual inspection by the administrator, an suspicious action of the operator displayed on the screen may be detected and automatically detected by an action authentication program or the like. The behavior authentication program is, for example, a program that compares a video being reproduced with a feature pattern of an image registered in advance to determine a similarity.

  The video selection / display unit 83 selects and displays the video surveillance data of the suspicious person discovered by the suspicious person discovery unit 82. By specifying a screen on which an action that appears to be suspicious is displayed by the video / selection display unit 83, for example, when the mouse pointer is clicked on the screen (for example, the mouse pointer is displayed on the screen 1 shown in FIG. 4). The operator who performs the suspicious action, that is, the suspicious person can be detected. In addition, when using the behavior authentication program, if the behavior authentication program detects an suspicious act of the operator displayed on the screen, the screen displaying the suspicious act is automatically expanded. It is also possible to notify the administrator of the detection of a suspicious person by displaying the screen or blinking the corresponding screen together with a warning sound.

  The automatic transaction apparatus indexing unit 84 refers to the DVR / store correspondence table 81a and the camera / automatic transaction apparatus correspondence table 81b, and is operated automatically by the suspicious person discovered by the suspicious person discovery unit 82 or attempted to operate. This is for specifying the transaction apparatus 2. The automatic transaction apparatus indexing unit 84 refers to the installation location of the DVR 5 recorded in association with the DVR / store correspondence table 81a and the unique DVR number assigned to the DVR 5, or to the camera / automatic transaction. It is discovered by the suspicious person discovering unit 82 with reference to the automatic transaction apparatus 2 in which the camera 4 recorded in association with the apparatus correspondence table 81b is installed and the unique camera number assigned to the camera 4. The automatic transaction apparatus 2 which the suspicious person operated or tried operation is specified.

  In this automatic transaction device indexing unit 84, for example, in the suspicious person finding unit 82, the live video displayed on the video display monitor provided in the management terminal 8 and directly transmitted from the camera 4 provided in each installation location. The suspicious action is detected by the administrator visually or by the action authentication program, and the screen displaying the suspicious action is enlarged or displayed by the video selection / display unit 83. When the presence of a suspicious activity is detected, the suspicious activity is detected by referring to the camera / automatic transaction apparatus correspondence table 81b from the camera number of the camera 4 that has photographed the suspicious activity. The automatic transaction apparatus 2 currently being performed can be specified. In addition, when the image displayed on the video display monitor is a recorded video transmitted from the DVR 5, first, from the DVR number of the DVR 5 transmitting the suspicious recorded video, the DVR / store With reference to the correspondence table 81a, it is possible to identify the DVR 5, and further, from the camera / automatic transaction apparatus correspondence table 81b, it is possible to identify the automatic transaction apparatus 2 in which a suspicious action is performed.

  The journal search unit 85 searches the electronic journals related to the account in which the suspicious person operated the automatic transaction apparatus 2 or attempted the operation from other electronic journals stored in the electronic journal storage server 6. Have a role to play. In this journal search unit 85, the electronic journal stored in the electronic journal storage server 6 via the network 3 in connection with the account in which the suspicious person operates the automatic transaction apparatus 2 or attempts the operation. To identify an electronic journal corresponding to the account. For example, based on the account number of the account that the suspicious person operated or attempted to operate the automatic transaction apparatus 2, the electronic journal stored in association with the account having the account number is specified. Then, the electronic journal is taken out from the electronic journal storage server 6 to the management terminal 8 via the network 3.

  At this time, by the journal search unit 85, the electronic journal specifies the search date and time, that is, the time before and after the date when the suspicious person operated or tried the automatic transaction apparatus 2 was specified. And can search. Here, when an action that seems to be suspicious is automatically detected by the video selection / display unit 83, a screen on which an action that appears to be suspicious is displayed, or an action that seems to be suspicious is automatically detected by an action authentication program, etc. Based on the date and time of detection, the transaction information of the transaction that the suspicious person has performed or attempted by the automatic transaction apparatus 2 can be identified from among the electronic journals stored in the electronic journal storage server 6.

  Further, when past journal search is designated in the management terminal 8, the journal search unit 85 causes the suspicious person to select the automatic transaction apparatus 2 from among the electronic journals stored in the electronic journal storage server 6. Based on the account number of an account that has been manipulated or attempted to be traded, a past electronic journal associated with that account is searched and identified. The identified past electronic journal is transmitted from the electronic journal storage server 6 to the management terminal 8 via the network 3.

  The electronic journal search results performed by these journal search units 85 are displayed on a video display monitor provided in the management terminal 8 as shown in FIG. 5A or 5B. If the corresponding electronic journal does not exist in the electronic journal storage server 6, a message indicating that the corresponding electronic journal does not exist is displayed as shown in FIG. On the other hand, when the corresponding electronic journal exists, transaction information regarding the electronic journal is displayed as shown in FIG.

  The video search unit 86 performs video monitoring related to an account in which a suspicious person operates the automatic transaction apparatus 2 to perform a transaction or attempts an operation from other video monitoring data stored in the video storage server 7. It has a role of retrieving data. In this video search unit 86, the video surveillance data stored in the video storage server 7 is searched via the network 3 in relation to the account in which the suspicious person operated the automatic transaction apparatus 2 or attempted the operation. Then, the face image of the suspicious person and the past video monitoring data stored in association with the corresponding account are searched and specified. For example, based on the account number of the account where the suspicious person operated or attempted to operate the automatic transaction apparatus 2, the video surveillance data stored in relation to the account number is identified, Video monitoring data is transmitted from the video storage server 7 to the management terminal 8 via the network 3.

  At this time, the search of the video monitoring data by the video search unit 86 specifies the search date and time specified in the management terminal 8, that is, mainly the date and time when the suspicious person operated the automatic transaction apparatus 2 or attempted the operation. The time before and after that can be specified. Here, when an action that seems to be suspicious is automatically detected by the video selection / display unit 83, a screen on which an action that appears to be suspicious is displayed, or an action that seems to be suspicious is automatically detected by an action authentication program, etc. Based on the date and time of detection, it is possible to identify the video monitoring data obtained by photographing the suspicious person's suspicious action from the video monitoring data stored in the video storage server 7. Further, not only the suspicious person's suspicious behavior but also the suspicious person can operate the automatic transaction apparatus by searching video surveillance data inside and outside the installation location of the automatic transaction apparatus that the suspicious person has operated or attempted to operate. Thus, it is possible to check the video from the time of coming to the installation location 2 to the time of leaving, and the fraudulent act can be detected accurately and efficiently.

The search result display unit 87 includes an electronic journal searched by the journal search unit 85 in association with an account in which a suspicious person operates the automatic transaction apparatus 2 or makes a transaction, and a video search unit. The video surveillance data searched by 86 is displayed as a list. In the list display of the electronic journal and video monitoring data displayed on the video display monitor provided in the management terminal 8 by the search result display unit 87, the following electronic journal and video monitoring data image (video) are displayed. Is done.
(A) Transactions conducted by a suspicious person operating the automatic transaction apparatus 2, or an electronic journal relating to attempted transactions, facial images of the suspicious persons (b) A suspicious person operated the automatic transaction apparatus 2 to conduct a transaction Or a past electronic journal related to the account number of the account where the transaction was attempted, a suspicious person's face image (c) video surveillance data of the suspicious person who operated or attempted to operate the automatic transaction apparatus 2 Video, video from when the suspicious person came to the installation location of the automatic transaction apparatus 2 until leaving
(D) Past video surveillance data related to the account number of the account in which the suspicious person operated or attempted to operate the automatic transaction apparatus 2

  The fraudulent transaction determination unit 88 uses the search result display unit 87 to display the list display displayed on the video display monitor provided in the management terminal 8 and the video of the suspicious person who operated or attempted to operate the automatic transaction apparatus 2. The monitoring data and the electronic journal are used to determine whether or not the transaction is fraudulent, and weighting is performed based on the similarity between the journal data and the video monitoring data and the image pattern registered in advance. The judgment result is displayed. The determination result can be weighted based on a weighting table registered in advance. As a result, when the degree of urgency and importance are high, it is possible to easily and quickly make judgment and confirmation in order from transaction data.

Next, a first embodiment for discovering unauthorized use of a cash card by the integrated management system of the present invention will be described.
FIG. 7 shows the operation of the integrated management system of the present invention in the first embodiment.

(Step 101) At the suspicious person discovery unit 82, as shown in FIG. 4, the administrator of the integrated management system of the present invention directly transmits to the video display monitor of the management terminal 8 from the cameras 4 provided at the respective installation locations. The live video, the recorded video transmitted from the DVR 5, and the video monitoring data stored in the video storage server 7 are visually observed on one screen or a screen divided into 4, 9, 16, etc. To monitor for suspicious activity. Alternatively, as a means other than visual inspection by the administrator, a suspicious action of an operator (suspicious person) displayed on the screen may be detected and automatically detected by an action authentication program or the like.

(102 steps)
When a suspicious action is found, a camera image is selected or automatically detected. For example, when a screen on which an action that seems to be suspicious is displayed is designated, and the mouse pointer is clicked on the screen displaying the camera image (for example, the mouse pointer is moved to screen 1 shown in FIG. 4). When clicked), the video / selection display unit 83 can detect the operator who is performing the suspicious action, that is, the suspicious person. In addition, when using the behavior authentication program, if the behavior authentication program detects an suspicious act of the operator displayed on the screen, the screen displaying the suspicious act is automatically expanded. It is also possible to notify the administrator of the detection of a suspicious person by displaying the information or by blinking the corresponding screen together with a warning sound.

(103 steps)
Next, the automatic transaction apparatus indexing unit 84 determines the corresponding store number and automatic transaction apparatus number. That is, referring to the DVR / store correspondence table 81a (FIG. 3A) and the camera / automatic transaction apparatus correspondence table 81b (FIG. 3B) stored in the reference unit 81, the suspicious person finding unit 82 Thus, the automatic transaction apparatus 2 operated or attempted to be operated by the found suspicious person and the installation location of the automatic transaction apparatus 2 are determined.

(104 steps)
Based on the time when the video is selected in (102 steps) or automatically detected time, the journal search unit 85 selects the corresponding electronic journal from the electronic journals stored in the electronic journal storage server 6. Search for. That is, the electronic journal related to the account in which the suspicious person operated the automatic transaction apparatus 2 or attempted the operation is searched. The electronic journal stored in the electronic journal storage server 6 is searched via the network 3 in connection with the account in which the suspicious person operates the automatic transaction apparatus 2 or attempts to operate the automatic transaction apparatus 2, and stores it in the account. Identify the relevant electronic journal. At this time, the search of the electronic journal by the journal search unit 85 designates the search date and time, that is, the time before and after the date when the suspicious person operated or tried the automatic transaction apparatus 2 was mainly set. It can be done by specifying.

  The search result of the electronic journal performed by the journal search unit 85 is displayed on a video display monitor provided in the management terminal 8 as shown in FIG. 5 (a) or FIG. 5 (b). If the corresponding electronic journal does not exist in the electronic journal storage server 6, a message indicating that the corresponding electronic journal does not exist is displayed as shown in FIG. On the other hand, when the corresponding electronic journal exists, transaction information regarding the electronic journal is displayed as shown in FIG.

(105 steps)
Then, on the screen shown in FIG. 5 (b), when the date / time search range is specified and the “search past journal” button is clicked, the journal search unit 85 and the video search unit 86 use the corresponding account number as a key. Search past electronic journals and video surveillance data. At this time, the journal search unit 85 is related to the account in which the suspicious person operates the automatic transaction apparatus 2 or makes a transaction from among the electronic journals stored in the electronic journal storage server 6. Search past electronic journals. In addition, the video search unit 86 relates to an account in which the suspicious person operates the automatic transaction apparatus 2 to perform a transaction or attempts an operation from other video monitoring data stored in the video storage server 7. Search video surveillance data. These search results are displayed in a list on the video display monitor of the management terminal 8 by the search result display unit 87 as shown in FIG.

In the screen shown in FIG. 6, transaction contents, face images, and video data including the following data (a) to (d) are displayed in a list. As transaction contents, data such as transaction date and time, transaction type (payment, withdrawal, transfer, etc.), transaction branch name, identification number of the automatic transaction apparatus 2 are displayed.
(A) Transactions conducted by a suspicious person operating the automatic transaction apparatus 2, or an electronic journal relating to attempted transactions, facial images of the suspicious persons (b) A suspicious person operated the automatic transaction apparatus 2 to conduct a transaction Or a past electronic journal related to the account number of the account where the transaction was attempted, a suspicious person's face image (c) video surveillance data of the suspicious person who operated or attempted to operate the automatic transaction apparatus 2 Video, video from when the suspicious person came to the installation location of the automatic transaction apparatus 2 until leaving
(D) Past video surveillance data related to the account number of the account in which the suspicious person operated or attempted to operate the automatic transaction apparatus 2

In the face image area, a plurality of images of the operator of the automatic transaction apparatus 2 are displayed. At this time, it is preferable to display an enlarged image by clicking on a corresponding portion on the screen.
In addition, a link to video monitoring data related to the corresponding electronic journal is provided at the video location, and when the link is clicked, the video searched from the video storage server 7 is reproduced.

  In the search result display section 87, the DVR number of the DVR is calculated from the store name from the DVR / store correspondence table 81a shown in FIG. The camera number of the camera 4 is determined from the identification number of the automatic transaction apparatus 2 from the “camera / automatic transaction apparatus correspondence table” (FIG. 3B) of the determined DVR 5. Links to the video surveillance data are set as many as the camera numbers of the determined cameras 4. At this time, the start time and the end time of the video monitoring data are calculated from the date and time when the suspicious person operated the automatic transaction apparatus 2 or attempted the operation. For example, the start time is 3 minutes before the date, the end time is 2 minutes after the date, and the video data is 5 minutes. The start time and end time can be set freely.

(106 steps)
Further, on the screen shown in FIG. 6, buttons for “create all media”, “create media at a check location”, and “call a check location” are installed, and transaction details are confirmed. When “Create all media” is clicked, all data (transaction contents, face images, video) searched in (105 step) are output to an external medium. When “Create medium at check location” is clicked, only the data whose check box is checked among the data searched in step (105 step) is output to the external medium. Clicking “Call a check location” with one check box checked makes a call to the registered contact information of the operator of the corresponding automatic transaction apparatus 2. As a method for making a call, various methods such as using a softphone installed in the management terminal can be employed. Thereby, the unauthorized use of the cash card can be specified in relation to the account in which the suspicious person operates the automatic transaction apparatus 2 to perform the transaction or attempts the transaction. That is, the facial image of the suspicious person and the facial image of the operator using the relevant account displayed in the video of past electronic journals and video surveillance data related to the relevant account are different or there is suspicious activity. In such a case, it is possible to check whether or not the suspicious person has illegally used the card by calling the registered contact information of the corresponding account. In addition, if the act performed by the suspicious person uses, for example, a password that is different from the one registered for the used cash card, an act peculiar to a transfer fraud etc. In the case where the operation of the automatic transaction apparatus 2 while making a call is confirmed from the video monitoring data, it is possible to call the registered contact information of the corresponding account and confirm whether or not it is an illegal act. .

(107 steps)
Based on the confirmation result of the transaction content described above, the financial institution can take appropriate post-processing such as transaction stoppage or restriction of the transaction.

  At this time, the management terminal 8 is provided with a fraudulent transaction determination unit 88 that determines fraudulent transactions from the list display and the video monitoring data and electronic journal of the suspicious person who operates or attempts to operate the automatic transaction apparatus. Also good. The fraudulent transaction determination unit 88 performs weighting based on a weighting table registered in advance from the video monitoring data and the electronic journal, and displays the weighted determination result. Based on the determination result weighted by the unauthorized transaction determination unit 88, the unauthorized transaction can be found accurately and efficiently.

According to the above 1st Embodiment, the following effects are acquired.
(1) By listing past transaction details, face images, and videos based on the same account number, if the person is using his or her own card (cash card), all face images must be the same person. Therefore, the unauthorized use of the card (cash card) can be specified by checking the face image. Moreover, even when the person himself / herself uses his / her card (cash card), it can be used for identifying criminal transactions such as wire fraud by confirming whether or not a suspicious act is performed.
(2) By using functions such as “Create all media”, “Create media at check location”, and “Call the check location” at the management terminal 8, it can provide evidence to an external organization such as the police without imposing a burden on the person. Can provide high-capacity data.
(3) By using the “call to check location” function, the operator of the automatic transaction apparatus 2 can be confirmed on the spot for the transaction content.

(Second Embodiment)
Next, a second embodiment in which forgery / theft card use is discovered by the integrated management system of the present invention will be described.
FIG. 8 shows the operation of the integrated management system of the present invention in the second embodiment.
In the second embodiment, (201 steps) to (204 steps) are the same as (101 steps) to (104 steps) in the first embodiment, respectively, and thus description thereof is omitted.

(205 steps)
When the date / time search range is designated on the screen of FIG. 5B and the “similar image search” button is clicked, a similar image of the face image of the corresponding electronic journal is searched, and the transaction contents and face image are searched. Display a list of video data. At this time, the journal search unit 85 searches the computerized journal stored in the computerized journal storage server 6 for a computerized journal stored in association with a facial image similar to the facial image of the suspicious person. The video search unit 86 searches the video monitoring data stored in the video storage server 7 for video monitoring data stored in association with a face image similar to the suspicious person's face image. These search results are displayed in a list on the video display monitor of the management terminal 8 by the search result display unit 87 as shown in the screen shown in FIG. If there is no similar image, the screen shown in FIG. If a similar image exists, the screen shown in FIG.

On the screen shown in FIG. 9B, transaction contents, face images, and videos including the following data (a) to (d) are displayed in a list. As transaction details, transaction date and time, transaction type (payment, withdrawal, transfer, etc.), transaction branch name, identification number of automatic transaction apparatus 2 and the like are displayed.
(A) Transactions conducted by a suspicious person operating the automatic transaction apparatus 2, or an electronic journal relating to attempted transactions, facial images of the suspicious persons (b) A suspicious person operated the automatic transaction apparatus 2 to conduct a transaction Or a past electronic journal related to the account number of the account where the transaction was attempted, a suspicious person's face image (c) video surveillance data of the suspicious person who operated or attempted to operate the automatic transaction apparatus 2 Video, video from when the suspicious person came to the installation location of the automatic transaction apparatus 2 until leaving
(D) Past video surveillance data related to the account number of the account in which the suspicious person operated or attempted to operate the automatic transaction apparatus 2

A plurality of images of the operator of the automatic transaction apparatus 2 are displayed at the face image. At this time, it is preferable to display an enlarged image by clicking on a corresponding portion on the screen.
In addition, a link to video monitoring data related to the corresponding electronic journal is provided at the video location, and when the link is clicked, the video searched from the video storage server 7 is reproduced.

  In the search result display section 87, the DVR number of the DVR is calculated from the store name from the DVR / store correspondence table 81a shown in FIG. The camera number of the camera 4 is determined from the identification number of the automatic transaction apparatus 2 from the “camera / automatic transaction apparatus correspondence table” (FIG. 3B) of the determined DVR 5. Links to the video surveillance data are set as many as the camera numbers of the determined cameras 4. At this time, the start time and the end time of the video monitoring data are calculated from the date and time when the suspicious person operated the automatic transaction apparatus 2 or attempted the operation. For example, the start time is 3 minutes before the date, the end time is 2 minutes after the date, and the video data is 5 minutes. The start time and end time can be set freely.

(206 steps)
Further, on the screen shown in FIG. 9B, buttons for “create all media”, “create media at check location”, and “call the check location” are installed and used to confirm the transaction contents. When “Create all media” is clicked, all data (transaction contents, face images, video) searched in (205 step) are output to an external medium. When “Create medium at check location” is clicked, only the data for which the check box is checked among the data searched in step (step 205) is output to the external medium. When one of the check boxes is checked and “Call a check location” is clicked, the registered contact information of the operator of the corresponding automatic transaction apparatus 2 is called. As a method for making a call, various methods such as using a softphone installed in the management terminal can be employed. This makes it possible to identify whether or not a suspicious person has made a transaction by operating the automatic transaction apparatus 2 using a camouflaged / stolen card or has attempted a transaction. That is, if the account number in FIG. 9 (b) is different or there is a suspicious activity, call the registered contact information of the account and check whether the suspicious person used a fake / stolen card. Can be confirmed.

(Step 207)
Based on the confirmation result of the transaction content described above, the financial institution can take appropriate post-processing such as transaction stoppage or restriction of the transaction.

  At this time, the management terminal 8 is provided with a fraudulent transaction determination unit 88 that determines fraudulent transactions from the list display and the video monitoring data and electronic journal of the suspicious person who operates or attempts to operate the automatic transaction apparatus. Also good. The fraudulent transaction determination unit 88 performs weighting based on a weighting table registered in advance from the video monitoring data and the electronic journal, and displays the weighted determination result. Based on the determination result weighted by the unauthorized transaction determination unit 88, the unauthorized transaction can be found accurately and efficiently.

According to the above 2nd Embodiment, the following effects are acquired.
(1) It is possible to specify the use of a counterfeit / stolen card by searching for similar images of face images of the corresponding journal, displaying a list of transaction contents, face images, and video data, and confirming the account number. That is, the account displayed on the screen shown in FIG. 9B when the operator of the automatic transaction apparatus 2 uses a counterfeit / theft card and uses another counterfeit / theft card or his / her card. Since a different account number is displayed in the number, it is possible to specify the use of a counterfeit / stolen card.
(2) By using functions such as “create all media” and “create media at check points”, it is possible to provide high-evidence data to the police and other external organizations without burdening the person.
(3) By using the “call to check point” function, the operator of the automatic transaction apparatus 2 can be confirmed on the spot for the transaction content.

  In the first and second embodiments described above, the DVR / store correspondence table 81a shown in FIG. 3A and the camera / automatic transaction apparatus correspondence table 81b shown in FIG. The DVR / store correspondence table 81a and the camera / automatic transaction apparatus correspondence table 81b are provided in the computerized journal storage server 6, the video storage server 7, or another server. The management terminal 8 may make an inquiry to the server. As a result, unified management of the DVR / store correspondence table 81a and the camera / automatic transaction apparatus correspondence table 81b can be performed, and maintenance can be facilitated.

  In the first embodiment and the second embodiment described above, the electronic journal storage server 6 and the video storage server 7 are provided independently of each other. The electronic journal and video monitoring data may be stored in one hard disk. Thus, the electronic journal and the video monitoring data can be integrated and managed by one server.

  Furthermore, in the first embodiment and the second embodiment described above, the “camera / automatic transaction apparatus correspondence table” 81b is provided in the “video” portion of the list display in FIGS. 5B and 7B. The monitoring video near the automatic transaction apparatus 2 is shown as an example, but the installation location of the automatic transaction apparatus 2 where the suspicious person operated or tried to operate the “camera / automatic transaction apparatus correspondence table” 81b. By adding video monitoring data from the inside and outside cameras 4, it is possible to check the video from when the suspicious person arrives at the place where the automatic transaction apparatus is installed until it leaves. For example, the “camera / automatic transaction apparatus correspondence table” is changed as shown in FIG. 10, and the video of the camera number 4 is added by default to the “video” portion of FIGS. 6B and 9B. Also good.

It is a figure which shows the structural example of the integrated management system which concerns on 1st Embodiment of this invention. It is a figure which shows the structural example of a management terminal (management means). (A) is a DVR / store correspondence table, and (b) is a diagram showing a camera / automatic transaction device correspondence table. It is a figure which shows the screen which displays video surveillance data of a suspicious person. (A) And (b) is a figure which shows the search result of an electronic journal. (A) And (b) is a figure which shows the search result of the past electronic journal. It is a figure which shows operation | movement of the integrated management system in 1st Embodiment of this invention. It is a figure which shows operation | movement of the integrated management system in 2nd Embodiment of this invention. It is an example of the screen displayed as a list on the video display monitor of the management terminal. It is a figure which shows another structural example of a camera and ATM correspondence table.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Integrated management system 2 Automatic transaction apparatus 3 Network 4 Camera (a surveillance camera, imaging | photography means)
5 DVR (video recording means)
6 Electronic journal storage server (electronic journal storage means)
7 Video storage server (video storage means)
8 management terminal (management means)
81 Reference part 81a DVR / store correspondence table (video recording means / store correspondence table)
81b Camera / Automatic Transaction Device Correspondence Table 82 Suspicious Person Discovery Unit 83 Video Selection / Detection Unit 84 Automatic Transaction Device Indexing Unit 85 Journal Search Unit 86 Video Search Unit 87 Search Result Display Unit 88 Unauthorized Transaction Determination Unit

Claims (8)

Electronic journal and video comprising an automatic transaction apparatus for performing financial transactions, a monitoring camera for monitoring a peripheral portion of the automatic transaction apparatus, and a management means connected to the automatic transaction apparatus and the monitoring camera via a network An integrated management system,
The management means includes
Video storage means for storing video monitoring data acquired by the monitoring camera for each automatic transaction apparatus;
Connected to electronic journal storage means for storing transaction information including the transaction date and time, account number and transaction content of the operator who operated the automatic transaction apparatus as an electronic journal;
Using the correspondence information that associates the installation location with the transaction information, a journal search unit that searches for a corresponding electronic journal corresponding to predetermined transaction information;
An integrated electronic journal and video management system, comprising: the correspondence electronic journal and a display unit that displays a list of videos of video monitoring data related to the correspondence electronic journal. The management means includes
The suspicious person discovering unit for operating the automatic transaction apparatus from the video monitoring data acquired by the monitoring camera or discovering the suspicious person who attempted the operation;
An automatic transaction device operated by a suspicious person discovered by the suspicious person discovery unit, or an automatic transaction device indexing unit that calculates an automatic transaction device that attempted the operation,
2. The computerized journal and video integrated management system according to claim 1, wherein the predetermined transaction information is transaction information traded by an automatic transaction apparatus determined by the automatic transaction apparatus indexing unit.   3. The electronic device according to claim 2, wherein the suspicious person discovering unit displays a plurality of videos of the video surveillance data on the display unit and discovers the suspicious person when selected by an operator. 4. Integrated management system for video journals and video. The management means determines fraudulent transactions from the list display and the video surveillance data and electronic journal of a suspicious person who operates or attempts to operate the automatic transaction apparatus,
The computerized journal and video integrated management system according to claim 1, further comprising an unauthorized transaction determination unit that performs weighting based on a weighting table registered in advance and displays the weighted determination result. The management means includes
A video search unit for searching video surveillance data related to an account in which the suspicious person operated the automatic transaction apparatus for trading or attempted trading from video monitoring data stored in the video storage means With
Specifying a search date and time, the past electronic journal searched by the journal search unit in relation to an account in which the suspicious person operated or attempted a transaction by operating the automatic transaction apparatus; 2. The computerized journal according to claim 1, wherein unauthorized use of a cash card can be specified based on a list display of past video surveillance data searched by the video search unit. Integrated management system. The management means includes
A video search unit for searching video surveillance data related to an account in which the suspicious person operated the automatic transaction apparatus for trading or attempted trading from video monitoring data stored in the video storage means With
The management means designates a search date and time and searches the video monitoring data including an image similar to the suspicious person's face image by the video search unit, and the searched video monitoring data and the suspicious person A past electronic journal searched by the journal search unit and a past video monitor searched by the video search unit in relation to an account that has been operated or attempted to be operated by operating an automatic transaction apparatus. 2. The integrated management system for electronic journals and images according to claim 1, wherein the use of counterfeit / stolen cards can be specified based on a list display with data.   2. The computerization according to claim 1, wherein the computerized journal storage unit and the video storage unit are integrated with a data integration storage unit that manages and stores the computerized journal and video monitoring data. Integrated management system for journal and video. The management means includes
A video search unit for searching video surveillance data related to an account in which the suspicious person operated the automatic transaction apparatus for trading or attempted trading from video monitoring data stored in the video storage means With
The management means searches the video monitoring data stored at the automatic transaction apparatus operated by the suspicious person from the video monitoring data stored in the video storing means by the video search unit, and the suspicious person 2. The electronic journal and video integration according to claim 1, wherein video monitoring data inside and outside the installation location of the automatic transaction apparatus that has operated or attempted the operation is displayed on the list display. Management system.

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