JP2009245221A - Parking lot management device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a parking lot management device for improving convenience in a parking lot with a plurality of getting-on-and-off positions provided therein. <P>SOLUTION: A getting-on-and-off space data storing part 49 stores getting-on-and-off space data representing arrangement of a plurality of payment places (for example, stores) where a user makes a payment as a store customer and a plurality of getting-on-and-off positions. A communicating part 43 communicates with a plurality of adjusting devices respectively provided at the plurality of payment places. A management processing part 41 performs processing for managing an exit from a parking lot on the basis of the getting-on-and-off space data. The management processing part 41 acquires an exit request from an adjusting device where payment is made for the user through the communicating part 43, selects an exit position near the payment place where the adjusting device transmitting the exit request is provided from among a plurality of getting-on-and-off positions on the basis of the getting-on-and-off space data, and notifies an entrance/exit device of the parking lot of an exit instruction showing the selected exit position. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to a parking lot management device used for managing a parking lot provided with a loading / unloading device for loading / unloading vehicles to / from a boarding / exiting space.

  2. Description of the Related Art Conventionally, parking lots that can automatically move a vehicle from a parking position to a boarding / exiting space are known. A typical example of this type of parking lot is a three-dimensional parking lot. A conventional general multistory parking lot is provided with a loading / unloading device, and the loading / unloading device conveys the pallet on which the vehicle is mounted between the parking position and the entry / exit space. In order to improve the convenience of a parking lot for such a storage / exit device, various techniques have been conventionally proposed.

  For example, in patent document 1, before a user arrives at a parking lot, the exit instruction | indication is sent from a user's mobile telephone to a parking lot, and, thereby, waiting time in a parking lot is shortened. Moreover, in patent document 2, a user's approach is detected, a vehicle is automatically left, and, thereby, waiting time is shortened. Patent Document 3 proposes a technique for automatically calculating a charge discount according to purchase of a product for a parking lot in a store.

By the way, in the conventional general parking lot, the boarding / exiting space has an area equivalent to one vehicle, and one vehicle is boarded / exited at a time. On the other hand, a parking lot in which a plurality of boarding / alighting positions are provided in a boarding / alighting space has also been proposed (Patent Document 4).
JP 2002-30823 A JP-A-11-280282 JP 2007-264793 A JP-A-9-13730

  However, in the conventional parking lot system provided with a plurality of boarding / exiting positions, the direction and the route in which the user arrives at the parking lot is not taken into consideration, so that the vehicle is released at a position far from the user, which is convenient. May be damaged.

  For example, it is assumed that there are a plurality of stores around the parking lot. Since the conventional parking lot system does not consider the store used by the user, there is a possibility that the vehicle is issued at a position far from the used store.

  Moreover, the conventional parking lot system determines the delivery position regardless of the size of the product purchased by the user at the store. For this reason, the user sometimes has to carry a large baggage far away.

  In particular, in the field of next-generation mobility, a system for conveniently utilizing small vehicles in urban areas has been proposed in consideration of the environment and the like. In such a next-generation system, even in a parking lot, it is required to improve convenience by efficiently loading and unloading many small vehicles.

  The present invention has been made under the above-described background, and an object thereof is to provide a parking lot management apparatus capable of improving convenience in a parking lot provided with a plurality of boarding / exiting positions.

  The present invention is a parking lot management apparatus used for managing a parking lot including a boarding / exiting space including a plurality of boarding / alighting positions and a loading / unloading apparatus for loading / unloading a vehicle to / from the plurality of boarding / alighting positions. A boarding / exiting space data storage unit for storing boarding / exiting space data representing an arrangement of a plurality of settlement locations where the customer pays out as a store customer and the plurality of boarding / exiting positions, and a plurality of settlement devices respectively provided at the plurality of settlement locations, A communication unit that communicates, and a management processing unit that manages the exit from the parking lot based on the getting-on / off space data, the management processing unit from the settlement device that has been settled for the user The checkout place provided with the checkout device that has sent out the pullout request based on the pullout space data and the pullout request acquisition unit that acquires the pullout request via the communication unit Has a unloading position selection unit for selecting a goods issue position adjacent from said plurality of passenger positions, and a goods issue instruction unit for notifying before inlet-outlet device unloading indication of the outgoing position.

  According to the above configuration, when the user performs payment at the store, the vehicle is delivered at the boarding / exiting position close to the payment location. Regardless of the settlement at any of a plurality of different settlement locations, the vehicle is issued at a nearby boarding / exiting position. Therefore, the user can reach the vehicle earlier, and convenience can be improved.

  Moreover, you may have a parking management data memory | storage part which memorize | stores the parking management data containing the user identification information of the said user and the parking position of the said user's vehicle, The said delivery request | requirement acquisition part contains the said delivery identification containing the said user identification information The request may be acquired, and the exit instruction unit may notify an exit instruction to exit the vehicle at the parking position associated with the user identification information in the parking management data to the exit position. Thereby, a parking position can be managed using user identification information, a user's vehicle can be delivered to an appropriate delivery position more reliably, and the convenience can be improved.

  The parking lot management device may include a user identification reading unit that reads the user identification information from a user terminal device carried by the user, and the parking management data storage unit is configured to read the user identification reading at the parking lot. The said user identification information read by the part may be memorize | stored, and the said leaving request acquisition part may acquire the said user identification information read from the said user terminal device in the said adjustment apparatus. Thereby, since user identification information is acquired from a user terminal device in a parking lot and a payment place, a parking lot is appropriately managed based on user identification information, and convenience can be improved.

  The boarding / exiting space data may be data specifying a distance from each of the plurality of settlement locations to each of the plurality of boarding / exiting positions, or a magnitude relationship of travel time. From the position, it is not determined as the exit position of the other vehicle, the distance from the settlement location or the travel time that is the shortest travel time is searched, and the searched exit position is determined as the exit position. Good. Thereby, the boarding / alighting position close to the settlement location can be appropriately determined as the delivery position, and convenience can be improved.

  Moreover, the said evacuation request acquisition part may acquire the said evacuation request | requirement containing the conveyance difficulty information which is the purchased goods attribute or user attribute showing the difficulty of goods conveyance, and the said evacuation position selection part is the said conveyance difficulty. The delivery position may be determined according to information. Thereby, the delivery position can be appropriately determined according to the difficulty of product transportation, the user's labor for product transportation can be reduced, and convenience can be improved. As described above, the conveyance difficulty information is a purchased product attribute or a user attribute. The purchased product attribute is, for example, product capacity (size). The user attribute is, for example, information on whether or not the person is disabled, and is, for example, age.

  In addition, the parking lot management device has a priority boarding / exiting position storage unit that stores a priority boarding / exiting position to be selected as the delivery position when the goods are difficult to transport for each of the plurality of checkout locations. The delivery position selection unit may determine the priority getting-on / off position as the delivery position when it is difficult to transport the product based on the transport difficulty information. Thereby, the delivery position can be appropriately determined according to the difficulty of goods transportation, and convenience can be improved. The priority boarding / alighting position is typically one or a plurality of boarding / alighting positions on the side close to the settlement location.

  Moreover, the parking lot management apparatus may include a designated delivery position storage unit that stores a designated delivery position in association with the user identification information of the user, and the delivery request acquisition unit receives the user identification information from the settlement apparatus. The delivery position selection unit may acquire the designated delivery position when the designated delivery position corresponding to the user identification information is stored in the designated delivery position storage unit. The position may be determined. Thereby, the user can designate a desired delivery position, and convenience can be improved.

  In addition, the parking lot management apparatus may include a delivery position history storage unit that stores a delivery position history representing a delivery position selected in the past for the user in association with the user identification information of the user, The exit request acquisition unit may acquire the exit request including the user identification information from the payment apparatus, the exit position selection unit refers to the exit position history stored in the exit position history storage unit, The delivery position may be determined based on the frequency at which the plurality of entry / exit positions are determined as the delivery position of the corresponding user. Thereby, the delivery position can be appropriately set based on the past usage history for each user, and convenience can be improved.

  The management processing unit may include a scheduled delivery time calculation unit that calculates a scheduled delivery time that is a time at which the user reaches the parking lot based on an estimated travel time from the settlement location to the parking lot, The leaving instruction unit may generate the leaving instruction including the scheduled leaving time. Thereby, a vehicle can be delivered appropriately at the timing when a user arrives at an appropriate parking lot, and convenience can be improved.

  The predicted travel time may be a preset standard travel time (preset value). In this case, the parking lot management apparatus may include a predicted travel time storage unit that stores a standard travel time from each of a plurality of preset settlement locations to the parking lot.

  The predicted travel time may be calculated from the past actual travel time. In this case, the past travel time and travel conditions are used. Then, a predicted travel time that matches the current travel conditions is obtained. In order to perform this process, the parking lot management device stores the past movement time from each of the plurality of checkout locations to the parking lot together with the movement conditions, and the current information based on the information in the movement history storage unit. A travel time prediction unit for predicting the travel time. The movement conditions are, for example, time, time zone, and weather.

  The predicted travel time may be obtained from the history of actual travel time for each user. In order to perform this process, the parking lot management apparatus may include a user movement history storage unit that stores past movement times from each of the plurality of checkout locations to the parking lot for each user.

  Moreover, the said outgoing request acquisition part may acquire the said outgoing request based on the result of the outgoing determination process of whether it should perform outgoing at the said payment apparatus at the time of payment. Thereby, the user can select whether or not to leave at the time of payment, and convenience can be improved. For example, when a plurality of stores are continuously used in one parking, it is possible to avoid leaving in the middle. The departure determination may be performed based on an operation input to the settlement apparatus. Alternatively, the settlement apparatus is connected to the user terminal, and the exit determination may be performed based on an operation input to the user terminal.

  Moreover, the parking lot management apparatus may have a user communication unit that communicates with a user terminal device carried by the user, and the management processing unit sends a delivery notification indicating a delivery completion and a delivery position to the user communication unit. It may be transmitted to the user terminal device via. Thereby, since the user is notified of the completion of the delivery and the delivery location, the convenience can be improved.

  The management processing unit may transmit a delay notification indicating a delivery delay to the user terminal device via the user communication unit. Thereby, since the user is notified of the delivery delay, the convenience can be improved.

  Another aspect of the present invention is a parking lot system. The system includes a parking lot management device and a plurality of checkout devices that communicate with the parking lot management device. The parking lot management device includes a boarding / alighting space including a plurality of boarding / alighting positions and vehicles for the plurality of boarding / alighting positions. The plurality of settlement devices are provided at a plurality of settlement locations where a user performs settlement as a store customer, respectively. The parking lot management device includes a boarding / exiting space data storage unit that stores boarding / exiting space data representing an arrangement of the plurality of settlement locations and the plurality of boarding / exiting positions, a communication unit that communicates with the plurality of settlement devices, and the boarding / exiting device. A management processing unit that manages delivery from the parking lot based on space data, and the management processing unit issues a delivery request via the communication unit from the settlement device that has been settled for the user. An exit request acquisition unit to acquire, and an exit position selection unit that selects an exit position close to the settlement location provided with the settlement device that has transmitted the exit request based on the entry / exit space data from the plurality of exit / exit positions And a delivery instruction unit for notifying the delivery device of a delivery instruction indicating the delivery position. The advantages of the present invention can be obtained by this aspect as well. Various additional configurations described in the aspect of the parking lot management apparatus described above can be similarly applied to this aspect.

  Moreover, another aspect of the present invention is executed by a computer device for managing a parking lot having a boarding / exiting space including a plurality of boarding / alighting positions and a loading / unloading device for loading / unloading vehicles to / from the plurality of boarding / alighting positions. The parking lot management processing method is a storage location data that represents the arrangement of a plurality of settlement locations where the user performs settlement as a store customer and the plurality of boarding / exiting locations, and is provided at each of the plurality of settlement locations. And a management process for managing the exit from the parking lot based on the boarding / exiting space data, wherein the management process is performed from the settlement apparatus that has been settled for the user. Obtaining a delivery request via a communication unit, and based on the boarding / alighting space data, a delivery position close to the settlement location provided with the settlement device that transmitted the delivery request Serial selected from a plurality of landing positions, and notifies before inlet-outlet device unloading instruction indicating the selected said unloading position. The advantages of the present invention can be obtained by this aspect as well. Various additional configurations described in the aspect of the parking lot management apparatus described above can be similarly applied to this aspect.

  Another aspect of the present invention provides a parking lot management process for managing a parking lot including a boarding / exiting space including a plurality of boarding / alighting positions and a loading / unloading device for loading / unloading vehicles to / from the plurality of boarding / alighting positions. A parking lot management program to be executed by a computer device, storing user boarding / exiting space data representing arrangements of a plurality of settlement locations where the user performs settlement as a store customer and the plurality of boarding / exiting locations, and each of the plurality of settlement locations Communicating with a plurality of settlement devices provided, causing the computer to execute a process for managing the exit from the parking lot based on the boarding / exiting space data, and the management process was settled for the user The settlement apparatus is provided that obtains a delivery request from the settlement apparatus via the communication unit and transmits the delivery request based on the entry / exit space data. Said unloading position close to checkout locations selected from said plurality of passenger positions, and notifies before inlet-outlet device unloading instruction indicating the selected said unloading position. The advantages of the present invention can be obtained by this aspect as well. Various additional configurations described in the aspect of the parking lot management apparatus described above can be similarly applied to this aspect.

  According to the present invention, when a user performs payment at a store, the vehicle is delivered to a boarding / exiting position close to the payment location. Regardless of the settlement at any of a plurality of different settlement locations, the vehicle is issued at a nearby boarding / exiting position. Therefore, the user can reach the vehicle earlier, and convenience can be improved.

  Hereinafter, preferred embodiments of the present invention will be described with reference to the drawings.

  FIG. 1 shows an overall configuration of a parking lot system to which a parking lot management apparatus according to the present embodiment is applied.

  As shown in FIG. 1, the parking lot system 1 of this Embodiment is provided with the three-dimensional parking lot 3, and the boarding space 5 of the parking lot 3 is provided with several boarding positions A-D. The loading / unloading device of the parking lot 3 includes a transport mechanism that transports the pallet 7 on which the vehicle is mounted between the parking position in the parking lot 3 and the getting-on / off positions A to D.

  There are two stores X and Y around the parking lot 3. In the stores X and Y, the arrangement relationship with the boarding / exiting positions A to D is different. For the store X, the boarding / exiting position A is the closest, and the boarding / exiting position is distant in the order of A, B, C, D. For the store Y, the boarding / alighting position D is the closest, and the boarding / alighting position is distant in the order of D, C, B, A.

  In the example of FIG. 1, the number of boarding / alighting positions is 4 for simplification, but it goes without saying that more boarding / alighting positions may be provided. Further, the plurality of boarding / exiting positions may not be provided in a line. Furthermore, the plurality of boarding / exiting positions may not be close to each other. Moreover, although the number of stores is two in FIG. 1, it is needless to say that more stores may be provided. The distance from the plurality of stores to the parking lot may be different.

  FIG. 2 shows a configuration for managing the parking lot system 1 of FIG. As shown in the figure, the parking lot 3 is provided with a parking lot management device 11, a loading / unloading device 13, a user ID reading device 15, and a pallet ID reading device 17.

  The user ID reading device 15 reads a user ID (user identification information) from the user terminal device 19 carried by the user who parked the vehicle. The user terminal device 19 is a mobile phone, for example. The user ID reading device 15 may be provided at the getting-on / off positions A to D. The pallet ID reader 17 reads a pallet ID (pallet identification information) from the pallet 7 when the vehicle is parked on the pallet 7 at the getting-on / off positions A to D.

  The parking lot management device 11 is a device for managing entry / exit of the parking lot 3. A user ID and a pallet ID are input to the parking lot management device 11 from the user ID reading device 15 and the pallet ID reading device 17. Thereby, the parking lot management apparatus 11 can manage which user's vehicle is parked on which pallet 7.

  The loading / unloading device 13 is a device that loads and unloads vehicles under the control of the parking lot management device 11. As already described, the loading / unloading apparatus 13 has a pallet transport mechanism. In accordance with an instruction from the parking lot management device 11, the pallet control device of the loading / unloading device 13 transports the pallet 7, thereby loading / unloading the vehicle.

  As shown in FIG. 1, the parking lot management apparatus 11 is connected to a settlement apparatus 21 of a store X via a network N. The store X corresponds to a settlement place of the present invention. The payment apparatus 21 is provided with a display device 23, a user ID reading device 25, and a barcode reader 27. The display device 23 displays information related to payment. The user ID reading device 25 reads the user ID from the user terminal device 19 of the user and supplies it to the checkout device 21. The barcode reader 27 reads the barcode attached to the product and supplies it to the settlement apparatus 21.

  The payment apparatus 21 is connected to the payment system 29 via the network N. The checkout device 21 processes the input user ID and barcode data, performs communication processing with the payment system 29, and performs checkout processing for product purchase by the user. The settlement apparatus 21 is a POS terminal, for example.

  In FIG. 1, only the system of the store X is shown, but the store Y is also equipped with a similar system, and therefore the settlement device 21 of the store Y is also connected to the parking lot management device 11. Moreover, as already demonstrated, more stores may be provided and the payment apparatus 21 of those stores may be connected with the parking lot management apparatus 11.

  In addition, as shown in FIG. 2, the user position detection device 31 is connected to the parking lot management device 11 via the network N. The user position detection device 31 receives the user ID from the user terminal device 19 that passes in the vicinity, and thereby detects the position of the user. The user position detection device 31 is installed, for example, on a moving route from the payment device 21 to the parking lot 3. Then, the user position detection device 31 supplies detection information to the parking lot management device 11.

  Next, with reference to FIG. 3, the structure of the parking lot management apparatus 11 is demonstrated. The parking lot management device 11 is a computer device, and includes a CPU, a memory, a communication device, and the like. FIG. 3 is a functional block of the parking lot management device 11. As shown in the figure, the parking lot management device 11 includes a management processing unit 41, a communication unit 43, a parking management data storage unit 45, a predicted travel time storage unit 47, A boarding / exiting space data storage unit 49 and an exit instruction data storage unit 51 are provided.

  The management processing unit 41 is a processing device such as a CPU, and is configured to perform various processes for parking lot management. The communication unit 43 communicates with the settlement apparatus 21 and the like via the network N, receives information necessary for the processing of the management processing unit 41, and transmits information from the management processing unit 41 to the settlement apparatus 21 and the like. The parking management data storage unit 45, the predicted travel time storage unit 47, and the boarding / alighting space data storage unit 49 store information necessary for processing in the management processing unit 41.

  FIG. 4 shows parking management data stored in the parking management data storage unit 45. The parking management data is a table that associates a pallet ID, a user ID, and a pallet position. The pallet position is the position of the pallet 7 in the parking lot 3. The pallet ID and / or pallet position can be used as parking position information. Since the pallet ID and the parking position at an arbitrary time point correspond, only the pallet ID may be processed as the parking position information.

  FIG. 5 shows predicted travel time data stored in the predicted travel time storage unit 47. The predicted travel time data is the predicted travel time from each of a plurality of checkout locations (stores) to the parking lot 3. More specifically, as shown in the figure, the predicted travel time data is a table that associates a settlement location ID, a settlement apparatus ID, and a predicted travel time. The settlement location ID identifies the settlement location (store), and the settlement device ID identifies the settlement device 21 installed at the settlement location. In this example, a preset standard predicted travel time is stored. The estimated travel time may vary depending on the settlement location.

  FIG. 6 shows the boarding / exiting space data stored in the boarding / exiting space data storage unit 49. The boarding / exiting space data is data representing the arrangement of a plurality of settlement locations (stores) and a plurality of boarding / exiting positions A to D. More specifically, the boarding / exiting space data is data that specifies the magnitude relation of the distance from each of the plurality of settlement locations (stores X, Y) to each of the plurality of boarding / exiting positions A to D. As described with reference to FIG. 1, for the store X, the distance increases in the order of the getting-on / off positions A, B, C, D, and for the store Y, the order of the getting-on / off positions D, C, B, A Increases the distance. The order of the distances is shown in the boarding / alighting space data table of FIG.

  FIG. 7 shows a table of delivery instruction data stored in the delivery instruction data storage unit 51. The delivery instruction data is data generated for delivery management by the management processing unit 41, and is specifically data of a pallet ID, a delivery position, and a scheduled delivery time as shown in the figure. Details of the process for generating the exit instruction data will be described later. The delivery instruction data storage unit 51 stores the delivery instruction data that has already been set, and functions as a database for managing the delivery schedule (the delivery order and the delivery position).

  The management processing unit 41 performs processing for managing loading and unloading using the above data. As a management process at the time of warehousing, when the user parks the vehicle, the user ID is input from the user ID reading device 15 and the pallet ID is input from the pallet ID reading device 17. Furthermore, the loading / unloading apparatus 13 stores the pallet 7 in an arbitrary empty position and inputs the pallet position to the parking lot management apparatus 11. The management processing unit 41 writes the user ID, pallet ID, and pallet position in the parking management data storage unit 45. Each time the pallet position changes, a new pallet position is input from the loading / unloading apparatus 13 to the parking lot management apparatus 11 and the parking management data is updated. In this way, the management processing unit 41 manages information on the vehicles that have entered the parking lot 3.

  Next, the delivery management process by the management processing unit 41 will be described. FIG. 8 is a functional block diagram of a configuration related to delivery provided in the management processing unit 41. As illustrated, the management processing unit 41 includes a shipping instruction acquisition unit 61, a scheduled shipping time calculation unit 63, a shipping position selection unit 65, and a shipping instruction unit 67.

  The shipping instruction acquisition unit 61 acquires a shipping request via the communication unit 43 from the payment apparatus 21 that has been paid for the user. The delivery request includes a user ID and a settlement location ID.

  The scheduled shipping time calculation unit 63 calculates the scheduled shipping time based on the predicted travel time from the settlement location stored in the predicted travel time storage unit 47 to the parking lot 3. The scheduled delivery time is a time at which the user is predicted to reach the parking lot 3.

  The delivery position selection unit 65 selects a delivery position at which the vehicle is delivered in response to the delivery request. The delivery position is selected from a plurality of boarding / exiting positions A to D in the boarding / exiting space 5. In particular, the exit position selection unit 65 selects the exit position close to the settlement location where the settlement apparatus 21 that transmitted the exit request is provided, based on the entry / exit space data stored in the exit / exit space data storage unit 49. It is configured.

  The warehousing instruction unit 67 performs a process of generating a warehousing instruction including the scheduled warehousing time and the evacuation position obtained by the above process, and notifying the warehousing apparatus 13. More specifically, the delivery instruction data includes information on a pallet ID, a scheduled delivery time, and a delivery position. This pallet ID is a pallet ID that is associated with the user ID that is requesting the delivery in the parking management data storage unit 45. Since the pallet ID at an arbitrary time corresponds to the parking position in the parking lot 3, the pallet ID can be used as information representing the parking position. Therefore, said leaving instruction data can be said to be data instructing to leave the vehicle at the parking position associated with the user ID to the leaving position. The exit instruction data is stored in the exit instruction data storage unit 51 as shown in FIG. 7 and is transmitted to the entrance / exit device 13. The loading / unloading device 13 unloads the designated pallet 7 at the unloading position at the scheduled unloading time according to the unloading instruction data.

  The configuration of the parking lot system 1 including the parking lot management device 11 has been described above. Next, operation | movement of the parking lot system 1 is demonstrated.

  FIG. 9 shows processing when the settlement apparatus 21 performs settlement. As shown in the figure, when payment is started, the barcode of the product is read by the barcode reader 27, and the purchase price is calculated (S1). Next, the user ID is read from the user terminal device 19 by the user ID reading device 25 (S3). The settlement apparatus 21 transmits a parking inquiry message including the user ID to the parking lot management apparatus 11 (S5). Then, the settlement apparatus 21 receives the response message from the parking lot management apparatus 11, and determines whether or not the response message is “parking” (S7). If the response message is not “parking”, the checkout device 21 communicates with the payment system 29 to execute the payment process (S15), and ends the process.

  If the response message is “parking” in step S <b> 7, the checkout device 21 performs a leaving determination process for determining whether or not to leave. Here, the exit determination is performed based on an operation input to the settlement apparatus 21. That is, the checkout device 21 displays a “shipping confirmation button” on the display device 23 (S9), and determines whether or not the “shipping confirmation button” has been pressed (S11). The display device 23 may be configured with a touch panel, for example. If the “exit check button” is not pressed, the checkout apparatus 21 proceeds to step S15 and performs a settlement process. When the “exit confirmation button” is pressed, the checkout device 21 transmits a pullout request including the user ID and the checkout location ID to the parking lot management device 11 (S13). The user ID is data acquired from the user terminal device 19 in step S3 described above. The settlement location ID is data for specifying the settlement location (store) where the settlement apparatus 21 is provided, and is registered and stored in the settlement apparatus 21 in advance. The settlement apparatus 21 further performs a settlement process through communication with the settlement system 29 (S15), and ends the process.

  In the above example, the “departure confirmation button” is displayed on the display device 23, whereby the exit determination is performed based on the operation input to the settlement apparatus 21. In the modification, the leaving determination may be performed based on an operation input to the user terminal device 19. In this case, the checkout device 21 communicates with the user terminal device 19 to display a “shipping confirmation button” on the display unit of the user terminal device 19. When an operation of pressing the “exit confirmation button” is performed, information on this operation is transmitted to the settlement apparatus 21. Thereby, when the “exit confirmation button” is pressed on the user terminal device 19, the checkout device 21 determines that the output should be performed.

  Next, FIG. 10 is a flowchart showing the processing of the parking lot management apparatus 11 when the parking inquiry message transmitted in step S5 of FIG. 9 is received. The management processing unit 41 determines whether a parking inquiry message has been received from the settlement apparatus 21 via the communication unit 43 (S21). When the parking inquiry message is received, the management processing unit 41 refers to the parking management data stored in the parking management data storage unit 45, and the parking management data storage unit 45 stores the user ID included in the parking inquiry message. It is determined whether or not (S23). And if the user ID is memorize | stored, the management process part 41 will reply the response message of "parking" to the payment apparatus 21 via the communication part 43 (S25). If the user ID is not stored, the management processing unit 41 returns a response message “no parking” to the settlement apparatus 21 via the communication unit 43 (S27).

  FIG. 11 shows the process of the parking lot management apparatus 11 when the exit request transmitted in step S13 of FIG. 9 is received. The management processing part 41 of the parking lot management apparatus 11 determines whether or not a delivery request has been received from the settlement apparatus 21 (S31). When the shipping instruction acquisition unit 61 of the management processing unit 41 acquires a shipping request, the determination in step S31 is YES, and the management processing unit 41 acquires a user ID and a settlement location ID from the shipping request (S33). Next, the management processing unit 41 acquires the pallet ID corresponding to the user ID from the parking management data in the parking management data storage unit 45 (S35). Further, the scheduled delivery time calculation unit 63 of the management processing unit 41 acquires the predicted travel time corresponding to the settlement location ID from the predicted travel time data of the predicted travel time storage unit 47 (S37), and sets the predicted travel time to the current time. In addition, the scheduled delivery time is calculated (S39). The scheduled delivery time is a time at which the user after the settlement is expected to reach the parking lot 3.

  Next, the delivery position selection unit 65 selects an appropriate delivery position from the plurality of entry / exit positions A to D provided in the entry / exit space 5 of the parking lot 3 (S41). The exit position selection unit 65 is configured to select an exit position that is close to the settlement place where the settlement apparatus 21 that transmitted the exit request is provided, based on the entry / exit space data stored in the exit / exit space data storage unit 49. ing.

  FIG. 12 shows details of the delivery position selection process. Here, the exit position selection unit 65 searches for the exit / exit positions that are not determined as the exit positions of other vehicles from the plurality of exit / exit positions A to D and have the shortest distance from the settlement location. The position is determined as the delivery position.

  In the process of FIG. 12, the delivery position selection unit 65 uses the settlement location ID acquired from the delivery request and the scheduled delivery time calculated by the scheduled delivery time calculation unit 63. First, the delivery position selection unit 65 refers to the boarding / exiting space data in the boarding / exiting space data storage unit 49, and sets the boarding / exiting position closest to the settlement location corresponding to the settlement location ID as a delivery location candidate (S51).

  Next, the delivery position selection unit 65 refers to the delivery instruction data in the delivery instruction data storage unit 51 and determines whether or not a delivery position candidate is available at the scheduled delivery time (S53). As shown in FIG. 7, the delivery instruction data includes a scheduled delivery time and a delivery position of a delivery instruction that has already been set, and can be used as data for managing a delivery schedule (a delivery order and a delivery position). Therefore, in step S53, the delivery position selection unit 65 refers to the delivery instruction data storage unit 51 and determines whether or not a delivery position candidate is already set as a delivery position of another vehicle at the scheduled delivery time. If the delivery position candidate is already set to another delivery position, the delivery position candidate is not available, and the determination in step S53 is No.

  If the determination in step S53 is No, the next shipping position candidate is set (S55). Here, the boarding / exiting position closest to the settlement location next to the previous shipping position candidate is set as the next shipping position candidate. When all the boarding / exiting positions have already been set as the outgoing positions of other vehicles at the scheduled outgoing time, the scheduled outgoing time is updated to a time shifted by a predetermined time later. Then, the boarding / exiting position closest to the settlement location is set as a shipping position candidate.

  After updating the delivery position candidate in step S55, the delivery position selection unit 65 returns to step S53. In this way, the processes in steps S53 and S55 are repeated until an empty delivery position is found, and the delivery position search is continued.

  On the other hand, if the determination in step S53 is Yes, the delivery position candidate is not yet set at the delivery position of another vehicle at the scheduled delivery time, that is, the delivery position candidate is vacant at the scheduled delivery time. Therefore, the delivery position selection unit 65 sets the delivery position candidate as the delivery position (S57). In this way, the exit position selection unit 65 searches for the empty boarding / exiting position in order from the position close to the checkout location in the outgoing instruction data, and determines the empty boarding / exiting position found first as the outgoing position.

  Returning to FIG. 11, when the delivery position is selected, the delivery instruction unit 67 stores the delivery instruction data including the pallet ID, the scheduled delivery time, and the delivery position in the delivery instruction data storage unit 51 (S43). Moreover, the warehousing instruction | indication part 67 notifies warehousing instruction | indication data to the warehousing / deleting apparatus 13 (S45).

  FIG. 13 shows the operation of the loading / unloading apparatus 13 according to the shipping instruction data. The loading / unloading device 13 includes a pallet control device that controls pallet conveyance, and the processing in FIG. 13 is executed by the pallet control device. The pallet control device stores the leaving instruction data received from the parking lot management device 11. That is, the pallet control device stores the same data as in FIG. The pallet control device extracts the delivery instruction data having the earliest scheduled delivery time and within a predetermined time from the current time (S61), and performs the delivery process according to the extracted delivery instruction data (S63). Here, the pallet ID, the scheduled delivery time, and the delivery position of the delivery instruction data are used. Then, the corresponding pallet 7 is conveyed to the designated delivery position at the designated scheduled delivery time.

  Next, the pallet control device determines whether or not the vehicle on the pallet 7 at the delivery position has started (S65). When the vehicle starts, the exit instruction data for the corresponding pallet 7 is deleted from the memory (S67). The vehicle start is also notified to the parking lot management apparatus 11, and the corresponding exit instruction data is deleted from the exit instruction data storage unit 51.

  The operation of the parking lot system 1 according to the present embodiment has been described above. Next, FIG. 14 has shown the image of the convenience improvement of the parking lot system 1 by this Embodiment. In the example of FIG. 14, the settlement place is a supermarket. The user purchases a product using the payment function of the user terminal device 19 at the cash register corner of the supermarket. At this time, the barcode of the product and the user ID of the user terminal device 19 are read by the checkout device 21 (for example, a POS terminal). The checkout apparatus 21 displays the total amount, the parking fee, the exit confirmation button, and the required time until the exit on the display unit of the user terminal device 19. The delivery confirmation button is a button for confirming whether delivery is possible. When “exit is possible” is selected in the user terminal device 19, an exit request is sent to the parking lot management device 11 (server) of the parking lot 3. In response to the delivery request, the parking lot management device 11 delivers the vehicle to the delivery position close to the supermarket at the scheduled delivery time.

  In the example of FIG. 14, the parking fee can be settled by the settlement device 21 by displaying the parking fee. Thereby, a user's effort can reduce and it can prevent that extra money is charged for the convenience of the parking lot 3. FIG. In this example, the exit confirmation button is displayed on the user terminal device 19. However, as described above, the button may be displayed on the display device 23 of the checkout device 21. Further, the required time may be equal to the estimated travel time used in the process of the parking lot management apparatus 11.

Next, various modifications and application examples of the above-described embodiment will be sequentially described.
"Parking Lot"
In the above-described embodiment, the parking lot 3 is a three-dimensional parking lot. However, the present invention is not limited to a multi-story parking lot. Moreover, in the above-mentioned embodiment, the parking lot 3 carried in and out of the vehicle by conveying the pallet 7. However, the present invention is not limited to this. The parking lot 3 may be self-propelled. That is, the vehicle may run under the control of the loading / unloading device 13, move from the boarding / exiting positions A to D of the boarding / exiting space 5 to the parking space, and move from the parking space to the designated unloading position of the boarding / exiting space 5.

"Payment location"
In the example of FIG. 1, one settlement place is provided in one store. However, within the scope of the present invention, a plurality of checkout locations may be provided apart from each other in one store, and a system such as a checkout device 21 may be provided at each checkout location.

"Predicted travel time (1)"
In the above-described embodiment, the estimated travel time is a standard travel time from the preset settlement location to the parking lot 3. The predicted travel time may be calculated from the past actual travel time. In this case, the parking lot management apparatus 11 stores the past movement time from each of the plurality of checkout locations to the parking lot 3 together with the movement conditions, and the current movement based on the information in the movement history storage unit. A travel time prediction unit for predicting time. The movement conditions are, for example, time, time zone, and weather. The travel time prediction unit is provided in the management processing unit 41, and reads the past arrival time having a travel condition that matches or approximates the current travel condition from the arrival history information storage unit. Find the estimated travel time. For example, the travel time prediction unit acquires a plurality of travel times having a travel condition that matches the current travel conditions, and calculates an average of the plurality of travel times.

"Predicted travel time (2)"
In another example, the estimated travel time for each user is calculated. In this case, the parking lot management apparatus 11 includes a user movement history storage unit that stores past movement times from each of the plurality of checkout locations to the parking lot 3 for each user. The management processing unit 41 reads the past travel time corresponding to the user ID and the settlement location ID included in the exit request. The read travel time is processed as the predicted travel time. When a plurality of travel times are recorded, an average value may be calculated. Also here, the estimated travel time may be obtained in consideration of the travel conditions.

“Entrance / Exit Space Data”
In the above-described embodiment, the boarding / alighting space data is data that specifies the magnitude relationship of the distances from each of the plurality of settlement locations to each of the plurality of boarding / exiting positions. On the other hand, the boarding / alighting space data may be data that specifies the magnitude relationship of the travel time. In this case, the exit position selection unit 65 searches for the exit / exit position that has not been determined as the exit position of another vehicle from a plurality of exit / exit positions, and has the shortest travel time from the settlement location. You may decide to the delivery position.

"Exit location selection based on transport difficulty information" (purchased product attributes)
In the above-described embodiment, the delivery position is determined based on the arrangement of the settlement place and the getting-on / off position. Here, the delivery position is further determined in consideration of transport difficulty. The conveyance difficulty information is information representing the difficulty in conveying the product. In the following embodiment, the delivery request including the transportation difficulty information is acquired by the delivery instruction acquisition unit 61 of the management processing unit 41, and the delivery position selection unit 65 determines the delivery position according to the transportation difficulty information. Configured to determine.

  The conveyance difficulty information is specifically a purchased product attribute or a user attribute that affects the conveyance difficulty. Here, the former case will be described first. As the purchased product attribute, product capacity is taken up.

  FIG. 15 shows a product attribute database stored in the product attribute storage unit. This merchandise attribute storage unit and its database are suitably provided in the settlement apparatus 21. The product attribute database is a table of product ID, product price, and product capacity of each product. The product ID may be a barcode. The checkout device 21 reads the product price and the product capacity corresponding to the barcode input from the barcode reader 27 from the product attribute database. The prices of all products are added together and used for checkout. On the other hand, the capacities of all commodities are also summed to calculate the total capacity of all purchased commodities. Then, the settlement apparatus 21 transmits a capacity parameter indicating the capacity of the purchased product to the parking lot management apparatus 11.

  Here, as an example, two capacity parameters, that is, capacity level 1 and capacity level 2 are set. For example, the capacity parameter is capacity level 1 if the capacity of all the products is equal to or greater than a predetermined value, and the capacity parameter is capacity level 2 if the capacity is less than the predetermined value. The capacity parameter is sent to the parking lot management apparatus 11 as part of the exit request.

  FIG. 16 shows the priority getting on / off position data stored in the priority getting on / off position storage unit. The priority boarding / exiting position storage unit is suitably provided in the parking lot management apparatus 11 in addition to the configuration of FIG. The priority boarding / exiting position storage unit stores a priority boarding / exiting position to be selected as a delivery position when it is difficult to transport the product for each of the plurality of checkout location IDs.

  FIG. 17 shows a delivery position selection process of the delivery position selection unit 65 in the present embodiment. The process in FIG. 17 includes steps S71 to S81 in addition to the process in FIG. In step S71, the delivery position selection unit 65 refers to the capacity parameter included in the delivery request, and determines whether the capacity parameter is capacity level 1. If the capacity parameter is not capacity level 1, that is, capacity level 2, the product capacity is small. In this case, the delivery position selection unit 65 proceeds to step S51 and determines the delivery position by the same processing as in the above-described embodiment.

  On the other hand, if the capacity parameter is capacity level 1, the delivery position selection unit 65 refers to the priority boarding / exiting position storage unit in FIG. 16 and acquires the priority boarding / exiting position corresponding to the settlement location ID included in the delivery request ( S73). Then, the delivery position selection unit 65 refers to the boarding / exiting space data in the boarding / exiting space data storage unit 49, and sets the priority boarding / exiting position closest to the settlement location corresponding to the settlement location ID as the delivery location candidate (S75). For example, it is assumed that the priority boarding / alighting positions are the boarding / alighting positions A and B, and the boarding / alighting position A is closer to the settlement location. In this case, the boarding / alighting position A is an initial shipping position candidate.

  Next, the delivery position selection unit 65 refers to the delivery instruction data in the delivery instruction data storage unit 51, and determines whether or not a delivery position candidate is available at the scheduled delivery time (S77). Specifically, the delivery position selection unit 65 determines whether a delivery position candidate is already set as a delivery position of another vehicle at the scheduled delivery time, as in step S53.

  If the determination in step S77 is No, the next shipping position candidate is set (S79). Here, the next candidate is selected from the priority getting-on / off positions. That is, the priority boarding / exiting position closest to the settlement location next to the previous shipping position candidate is set as the next shipping position candidate. When all the priority boarding / alighting positions are not vacant at the scheduled delivery time (when the delivery position of another vehicle has already been set), the scheduled delivery time is updated to a time shifted by a predetermined time later. Then, the priority boarding / alighting position closest to the settlement location is set as a shipping position candidate.

  After updating the delivery position candidate in step S79, the delivery position selection unit 65 returns to step S77. In this way, the processes in steps S77 and S79 are repeated until an empty boarding / alighting position is found, and the search for the delivery position is continued.

  If the determination in step S77 is No, the delivery position candidate has not yet been set as the delivery position of another vehicle at the scheduled delivery time, that is, the delivery position candidate is vacant at the scheduled delivery time. Therefore, the delivery position selection unit 65 sets the priority boarding / alighting position as a delivery position candidate as the delivery position (S81).

  As described above, the delivery position selection unit 65 forcibly selects the delivery position from the priority getting-on / off position when the product capacity is large. In the above example, there are only two priority boarding / alighting positions. If these two priority boarding / alighting positions are not available, the scheduled delivery time is sequentially delayed. Although the delivery will be delayed, the vehicle will be delivered to a location close to the checkout location.

  In the above example, the purchased product attribute is the product capacity (size). However, the purchased product attribute is not limited to the product capacity. The purchased product attribute may be a product weight. In this case, the product attribute database of FIG. 15 includes product weight data. Then, the weight parameter is used instead of the capacity parameter, and if the weight is equal to or greater than the predetermined value, the processes of steps S71 to S81 in FIG. 17 are performed.

  In another example, the purchased product attribute may be a product price. In this case, the product price in the product attribute database of FIG. 15 is used. Then, a price parameter is used instead of the capacity parameter, and if the price is equal to or greater than a predetermined value, the processes of steps S71 to S81 in FIG. 17 are performed.

  Said capacity | capacitance parameter, a weight parameter, or a price parameter can be said to be a difficulty parameter showing conveyance difficulty. That is, in the above embodiment, the difficulty parameter indicating the difficulty in transport is transmitted from the display device 23 to the parking lot management device 11, and the delivery position is selected according to the difficulty parameter.

“Exit location selection based on transport difficulty information” (user attribute)
In the above example, the conveyance difficulty information is the purchased product attribute. Next, the case where conveyance difficulty information is a user attribute is demonstrated. The user attribute is, for example, age.

  The payment apparatus 21 stores the user's age together with the user ID. When the payment apparatus 21 obtains the user ID, it determines whether or not the age corresponding to the user ID is a predetermined age (for example, 65 years old) or more. When the age is greater than or equal to the predetermined age, the checkout device 21 transmits a leaving request including elderly person information indicating that the person is an elderly person to the parking lot management device 11. Elderly person information corresponds to a transportation difficulty parameter. In the parking lot management apparatus 11, when the leaving instruction acquisition part 61 acquires the leaving request containing elderly person information, the leaving position selection part 65 selects a leaving position from the priority boarding / alighting position. Here, similar to the above-described embodiment, the priority getting-on / off position data of FIG. 16 may be used, and the process of FIG. 17 may be performed. However, step S71 determines whether the leaving request includes elderly person information.

  In another example, the user attribute of the conveyance difficulty information is the presence or absence of a failure. In this case, the payment apparatus 21 stores information on the presence or absence of a failure together with the user ID. When the settlement apparatus 21 acquires the user ID, the settlement apparatus 21 determines whether or not the user has a failure. Then, according to the determination result, the checkout device 21 transmits a leaving request including failure information indicating that there is a failure to the parking lot management device 11. Here, the failure information corresponds to a conveyance difficulty parameter.

  Although not shown in FIG. 1, a dedicated boarding / exiting position for persons with disabilities is set in advance in the parking lot 3. This exclusive boarding / alighting position is also a kind of priority boarding / alighting position according to the difficulty of the product of the present invention. When the exit request includes the failure information, the exit position selection unit 65 selects the exit position from the exclusive boarding / exiting position for the disabled person. Here, the same processing as in FIG. 17 may be performed. However, step S71 determines whether or not the exit request includes failure information.

  As described above, in the present embodiment, the shipping instruction acquisition unit 61 acquires a shipping request including transport difficulty information (purchased product attribute or user attribute), and the shipping position selection unit 65 responds to the transport difficulty information. Determine the delivery location. In more detail, the parking lot management apparatus 11 has a priority boarding / exiting position storage unit that stores a priority boarding / exiting position to be selected as a shipping position when it is difficult to transport the goods for each of a plurality of checkout locations. A delivery position selection part determines a priority boarding / alighting position as a delivery position, when transportation of goods is difficult based on transportation difficulty information. With such a configuration, the labor of the user can be reduced and the convenience can be improved.

"Specified delivery position"
The parking lot system 1 of this Embodiment may be comprised so that a user can designate a desired leaving position so that it may demonstrate below.

  FIG. 18 shows designated delivery position data stored in the designated delivery position storage unit. The designated delivery position storage unit is suitably provided in the parking lot management apparatus 11 in addition to the configuration of FIG. The designated delivery position storage unit stores the designated delivery position in association with the user ID.

  Information on the designated delivery location is processed as follows. The delivery position selection unit 65 determines whether a designated delivery position corresponding to the user ID included in the delivery request is stored. If the designated delivery position is not stored, the delivery position is determined in the same manner as in the above embodiment according to the process of FIG. When the designated delivery position corresponding to the user ID is stored in the designated delivery position storage unit, the delivery position selection unit 65 determines the designated delivery position as the delivery position.

  As described above, according to the present embodiment, the user can designate a desired leaving position, and convenience can be improved.

  In the above configuration, the designated delivery position is registered in advance and stored in the delivery designated position storage unit. However, as a further modification, the designated delivery position may be designated by the user during checkout.

"Selecting a delivery location based on a delivery location history for each user"
The parking lot system 1 of this Embodiment may be comprised so that a delivery position can be selected based on the delivery position log | history for every user so that it may demonstrate below.

  FIG. 19 shows the delivery position history stored in the delivery position history storage unit. The delivery position history storage unit is suitably provided in the parking lot management apparatus 11 in addition to the configuration of FIG. The delivery position history storage unit stores a delivery position history representing a delivery position selected in the past for the user in association with the user ID. And in this Embodiment, the delivery position selection part 65 refers to the delivery position log | history memorize | stored in the delivery position log | history memory | storage part, and is based on the frequency with which the several boarding / alighting position was determined to the delivery position of an applicable user. Determine the position. Specifically, the processing of the delivery position selection unit 65 is performed as follows.

  FIG. 20 shows the processing of the shipping position history by the shipping position selection unit 65. The delivery position selection unit 65 acquires the delivery position history corresponding to the user ID included in the delivery request (S91), obtains the frequency at which a plurality of entry / exit positions are determined as the delivery position of the user (S93), and The boarding / exiting position with the highest frequency is specified (S95). The boarding / alighting position specified here is called the highest frequency boarding / alighting position. Next, the delivery position selection unit 65 transmits an inquiry message as to whether or not to set the highest frequency boarding / alighting position as the delivery position via the communication unit 43 (S97).

  The inquiry message may be received by the checkout device 21 and displayed on the display device 23. Then, a response to the inquiry may be input to the settlement apparatus 21, and a response message may be transmitted from the settlement apparatus 21 to the parking lot management apparatus 11 and acquired by the leaving position selection unit 65.

  The inquiry message may be transmitted to the user terminal device 19 via the checkout device 21 or directly and displayed on the display unit of the user terminal device 19. Then, a response to the inquiry may be input to the user terminal device 19, and a response message may be transmitted to the parking lot management device 11 via the checkout device 21 or directly and acquired by the leaving position selection unit 65.

  The delivery position selection unit 65 determines whether or not a response message instructing to set the highest frequency boarding / alighting position as the delivery position is received (S99). If the determination in step S99 is Yes, the delivery position selection unit 65 selects the highest frequency boarding / alighting position as the delivery position (S101). If determination of step S99 is No, the leaving position selection part 65 will perform the process of above-mentioned FIG. 12, and will select the boarding / alighting position close | similar to a payment place (S103).

  As described above, according to the present embodiment, based on the past usage history for each user, the “usual” delivery location is guided to the user, thereby setting the delivery location appropriately, and improving convenience. It can be improved.

"Completion notification, delayed notification"
The parking lot management device 11 has a user communication unit that communicates with the user terminal device 19, and the management processing unit 41 transmits a delivery notification indicating the delivery completion and the delivery position to the user terminal device 19 via the user communication unit. You can do it. The delivery notification may be an e-mail. In order to perform this process, the parking lot management apparatus 11 stores the email address of each user. Moreover, the leaving instruction data stored in the leaving instruction data storage unit 51 includes the user ID of the corresponding user.

  The entry / exit device 13 transmits a notification of completion of delivery to the parking lot management device 11 when the delivery of the one delivery instruction data is completed. This completion notification includes information for specifying completed shipping instruction data. The management processing unit 41 of the parking lot management apparatus 11 refers to the shipping instruction data storage unit 51 and acquires a shipping position and a user ID corresponding to the completed shipping instruction data. And the management process part 41 produces | generates the delivery completion message which shows the delivery completion and the delivery position, and transmits to the user terminal device 19 in the format of an email. Thereby, since the user is notified of the completion of the delivery and the delivery location, the convenience can be improved.

  The management processing unit 41 may further transmit a delay notification indicating a delivery delay to the user terminal device 19 via the user communication unit. Here, the data in the exit instruction data storage unit 51 may be used as data for managing the exit status. As described above, the management processing unit 41 is notified of the completion of the delivery from the entry / exit device 13, thereby knowing the delivery completion time. The exit completion time may be attached to the exit completion notification and transmitted from the entrance / exit device 13 to the parking lot management device 11. In addition, the reception time of the delivery completion notification may be processed as the delivery completion time. The management processing unit 41 refers to the shipping instruction data storage unit 51 and calculates the difference between the shipping completion time and the scheduled shipping time of the corresponding shipping instruction data as a delay time. The delay time may be calculated for each getting-on / off position. When the delay time reaches a predetermined value or more, the management processing unit 41 transmits a delay notification including the delay time to the user terminal device 19. Here, a delay notification is transmitted to a user who has not yet completed shipping. The delay notification may include a message “how many minutes left” and may include a countdown value until delivery.

  Thus, according to the present embodiment, since the user is notified of the delivery delay, the convenience can be further improved.

"Goods issue near the receipt location"
The parking lot management apparatus 11 may be further configured to store the warehousing position. The warehousing position is the boarding / alighting position used at the time of warehousing, and is the position of the pallet 7 in the boarding / alighting space 5 when the pallet ID is detected at the time of warehousing. This warehousing position is sent together with the user ID and pallet ID from the loading / unloading apparatus 13 to the parking lot management apparatus 11 and stored in the parking management data storage unit 45. At the time of delivery, the exit position selection unit 65 may select the exit position so that the exit position is the same as the entry position or the exit position is as close as possible to the entry position. More specifically, the unloading position selection unit 65 sets the unloading position as the unloading position if the unloading position is not determined as the unloading position of the other vehicle, and the unloading position is determined as the unloading position of the other vehicle. For example, it is not determined as the delivery position of another vehicle, the delivery position closest to the entry position is searched, and the searched entry / exit position is set as the delivery position.

  As an example of specific processing, first, the user is inquired about a method for selecting a delivery position. That is, the in-vehicle device 11 generates a message for inquiring whether to set the delivery position near the entry position or to set the delivery position near the checkout location. This inquiry message is displayed on the display device 23 of the checkout device 21. Then, an instruction of the selection method is accepted, and an instruction message is sent from the settlement apparatus 21 to the in-vehicle apparatus 11. Alternatively, the inquiry message is sent to the user terminal device 19 via the checkout device 21. Then, an instruction of the selection method is accepted by the user terminal device 19, and an instruction message is sent from the user terminal device 19 to the in-vehicle device 11 via the settlement device 21.

  In the in-vehicle device 11, the instruction message is acquired by the delivery position selection unit 65. The delivery position selection unit 65 selects the delivery position according to the instruction message. When selecting a delivery position close to the settlement location, the delivery position selection unit 65 performs the above-described processing described with reference to FIG. 12 and selects the delivery position.

  On the other hand, when setting the boarding / alighting position close to the warehousing position as the warehousing position, the warehousing position selection unit 65 performs the following processing. First, the warehousing position is acquired from the parking management data storage unit 45 and is set as a warehousing position candidate. If the delivery position candidate is available at the scheduled delivery time, the delivery position candidate is set as the delivery position.

  If the delivery position candidate is not available at the scheduled delivery time, the next delivery position candidate is set. The next shipping position candidate is a boarding / exiting position that is close to the loading position next to the current shipping position candidate. If all the boarding / exiting positions are set to the exit positions of other vehicles at the scheduled delivery time, the scheduled delivery time is updated to a time shifted by a predetermined time. Then, the warehousing position is set again as the locating position candidate. By the above processing, the warehousing position selection unit 65 searches for the vacant boarding / alighting position in the warehousing instruction data starting from the warehousing position in order from the closest to the warehousing position, and sets the first vacant boarding / alighting position found as the shipping position. To do.

  As a modified example of the above process, a delivery position close to the entry position may be selected first and presented to the user. When the user desires a delivery position close to the checkout location, the delivery position may be reset. Conversely, the delivery position close to the checkout location may be selected first and presented to the user. When the user desires a delivery position close to the entry position, the delivery position may be reset.

"Other"
In the present embodiment, a user position detection device 31 is provided, and the position of the user is detected and supplied to the parking lot management device 11. This user location information may also be used in the delivery management process. For example, the scheduled delivery time is reset from the detection position and the detection time. And a delivery position may be reset so that the empty boarding / alighting position in the updated scheduled delivery time may be selected.

  In this embodiment, the scheduled delivery time is automatically set. However, the user may be able to specify the scheduled delivery time. For example, first, the management processing unit 41 calculates the scheduled delivery time by the processing described in the above-described embodiment, and transmits it to the settlement apparatus 21. The scheduled delivery time is displayed on the display device 23 of the checkout device 21 and presented to the user. When the user wishes to adjust the scheduled delivery time, the adjustment time is input. The adjustment time is set later than the first scheduled delivery time. And adjustment time is transmitted to the parking lot management apparatus 11, and is used as leaving scheduled time.

  As a modified example, the scheduled delivery time may be sent to the user terminal device 19 via the display device 23 or directly and displayed on the display unit of the user terminal device 19. And adjustment time may be input into the user terminal device 19, and may be transmitted to the parking lot management apparatus 11 via the display apparatus 23 or directly.

  The preferred embodiments of the present invention have been described above. According to the present invention, as described above, boarding / exiting space data representing the arrangement of a plurality of checkout locations and a plurality of boarding / exiting positions is prepared, and an exit position close to the checkout location is selected based on the boarding / exiting space data. . Therefore, when the user performs payment at the store, the vehicle is delivered to the boarding / exiting position close to the payment location. Regardless of the settlement at any of a plurality of different settlement locations, the vehicle is issued at a nearby boarding / exiting position. Therefore, the user can reach the vehicle earlier, and convenience can be improved.

  The preferred embodiments of the present invention have been described above. However, the present invention is not limited to the above-described embodiments, and it goes without saying that those skilled in the art can modify the above-described embodiments within the scope of the present invention.

  As described above, the parking lot management device according to the present invention can manage the exit from the parking lot and improve the convenience for the user, and is therefore useful.

It is a figure showing the whole parking lot system composition in an embodiment of the invention. It is a block diagram which shows the structure of a parking lot system. It is a block diagram which shows the structure of the parking lot management apparatus which manages a parking lot system. It is a figure which shows the parking management data memorize | stored in a parking management data storage part. It is a figure which shows the estimated movement time data memorize | stored in an estimated movement time memory | storage part. It is a figure which shows the boarding / alighting space data memorize | stored in a boarding / alighting space data storage part. It is a figure which shows the leaving instruction data memorize | stored in the leaving instruction data storage part. It is a functional block diagram which shows the structure regarding the delivery in a management process part. It is a flowchart which shows a process when payment is performed in the payment apparatus. It is a flowchart which shows the process of the parking lot management apparatus when a parking inquiry message is received from the payment apparatus. It is a flowchart which shows the process of the parking lot management apparatus when the leaving request is received from the payment apparatus. It is a flowchart which shows the selection process of the leaving position. It is a flowchart which shows operation | movement of the loading / unloading apparatus according to the leaving instruction. It is a figure which shows the image of the convenience improvement by the parking lot system of this Embodiment. It is a figure which shows the goods attribute database memorize | stored in a goods attribute memory | storage part. It is a figure which shows the priority boarding / alighting position data memorize | stored in a priority boarding / alighting position memory | storage part. It is a flowchart which shows the process which selects the leaving position using conveyance difficulty information and priority boarding / alighting position data. It is a figure which shows the designated delivery position data memorize | stored in a designated delivery position memory | storage part. It is a figure which shows the delivery position log | history memorize | stored in the delivery position log | history memory | storage part. It is a flowchart which shows the process which determines a delivery position based on a delivery position log | history.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Parking lot system 3 Parking lot 5 Boarding / alighting space 7 Pallet 11 Parking lot management apparatus 13 Entry / exit apparatus 15 User ID reading apparatus 17 Pallet ID reading apparatus 19 User terminal apparatus 21 Settling apparatus 41 Management processing part 43 Communication part 45 Parking management data storage Unit 47 Predicted travel time storage unit 49 Boarding / departure space data storage unit 51 Exit instruction data storage unit 61 Exit instruction acquisition unit 63 Expected exit time calculation unit 65 Exit position selection unit 67 Exit instruction unit

Claims (15)

A parking lot management device used to manage a parking lot including a boarding / alighting space including a plurality of boarding / alighting positions and a loading / unloading device for loading / unloading vehicles to / from the plurality of boarding / alighting positions,
A boarding / exiting space data storage unit for storing boarding / exiting space data representing the arrangement of a plurality of settlement locations where the user performs settlement as a store customer and the plurality of boarding / exiting positions;
A communication unit that communicates with a plurality of settlement devices respectively provided at the plurality of settlement locations;
A management processing unit for managing the exit from the parking lot based on the getting-on / off space data;
The management processing unit
A shipping request acquisition unit that acquires a shipping request from the payment device that has been settled for the user via the communication unit;
Based on the boarding / exiting space data, a shipping position selection unit that selects a shipping position close to the checkout location provided with the checkout apparatus that transmitted the shipping request from the plurality of boarding / exiting positions;
A delivery instruction unit for notifying the delivery device of a delivery instruction indicating the delivery position;
A parking lot management device characterized by comprising: A parking management data storage unit for storing parking management data including user identification information of the user and a parking position of the user's vehicle;
The shipping request acquisition unit acquires the shipping request including the user identification information,
2. The parking lot according to claim 1, wherein the exit instruction unit notifies an exit instruction for exiting the vehicle at the parking position associated with the user identification information in the parking management data to the exit position. Management device. A user identification reading unit that reads the user identification information from a user terminal device carried by the user;
The parking management data storage unit stores the user identification information read by the user identification reading unit at the parking lot,
The parking lot management apparatus according to claim 2, wherein the exit request acquisition unit acquires the user identification information read from the user terminal device by the settlement apparatus. The boarding / alighting space data is data that specifies the magnitude relationship of distances or travel times from each of the plurality of settlement locations to each of the plurality of boarding / exiting locations,
The unloading position selection unit is searched for the unloading position that is not determined as the unloading position of another vehicle from the plurality of unloading positions and has the smallest distance or travel time from the settlement location. The parking lot management apparatus according to any one of claims 1 to 3, wherein the boarding / exiting position is determined as the delivery position. The said issue request acquisition part acquires the said issue request containing the conveyance difficulty information which is the purchase goods attribute or user attribute showing the difficulty of goods conveyance,
The parking location management device according to any one of claims 1 to 4, wherein the delivery location selection unit determines the delivery location according to the transport difficulty information. For each of the plurality of checkout locations, a priority boarding / exiting position storage unit that stores a preferential boarding / exiting position to be selected as the shipping position when it is difficult to transport the product,
6. The parking lot management according to claim 5, wherein the delivery position selection unit determines the priority boarding / alighting position as the delivery position when it is difficult to transport the product based on the transport difficulty information. apparatus. A designated delivery position storage unit for storing a designated delivery position in association with the user identification information of the user;
The shipping request acquisition unit acquires the shipping request including the user identification information from the payment apparatus,
The said delivery position selection part determines this designated delivery position to the said delivery position when the said designated delivery position corresponding to the said user identification information is memorize | stored in the said designated delivery position memory | storage part. The parking lot management apparatus according to 1. A delivery position history storage unit for storing a delivery position history representing a delivery position selected in the past for the user in association with the user identification information of the user;
The shipping request acquisition unit acquires the shipping request including the user identification information from the payment apparatus,
The exit position selection unit refers to the exit position history stored in the exit position history storage unit, and determines the exit position based on the frequency at which the plurality of entry / exit positions are determined as the exit position of the corresponding user. The parking lot management apparatus according to claim 1, wherein:   The management processing unit includes a scheduled delivery time calculation unit that calculates a scheduled delivery time, which is a time at which the user reaches the parking lot, based on an estimated travel time from the settlement location to the parking lot, The parking unit according to any one of claims 1 to 8, wherein the instruction unit generates the leaving instruction including the scheduled leaving time.   The said leaving request | requirement acquisition part acquires the said leaving request based on the result of the leaving determination process of whether to leave at the said checkout apparatus at the time of payment. The parking lot management device described. A user communication unit that communicates with a user terminal device carried by the user;
The parking management device according to 1, wherein the management processing unit transmits a delivery notification indicating a delivery completion and a delivery position to the user terminal device via the user communication unit.   The parking management apparatus according to 11, wherein the management processing unit transmits a delay notification indicating a delivery delay to the user terminal device via the user communication unit. A parking lot management device, and a plurality of checkout devices communicating with the parking lot management device, wherein the parking lot management device includes a boarding / alighting space including a plurality of boarding / alighting positions and a vehicle entry / exit for the plurality of boarding / alighting positions. It is used to manage a parking lot equipped with a loading / unloading device, and the plurality of checkout devices are parking lot systems respectively provided at a plurality of checkout locations where a user pays as a store customer,
The parking lot management device includes:
A boarding / exiting space data storage unit for storing boarding / exiting space data representing an arrangement of the plurality of settlement locations and the plurality of boarding / exiting positions;
A communication unit that communicates with the plurality of payment devices;
A management processing unit for managing the delivery from the parking lot based on the getting-on / off space data;
The management processing unit
A shipping request acquisition unit that acquires a shipping request from the payment device that has been settled for the user via the communication unit;
Based on the boarding / exiting space data, a shipping position selection unit that selects a shipping position close to the checkout location provided with the checkout apparatus that transmitted the shipping request from the plurality of boarding / exiting positions;
A delivery instruction unit for notifying the delivery device of a delivery instruction indicating the delivery position;
A parking lot system characterized by comprising: A parking lot management processing method executed by a computer device for managing a parking lot having a boarding / exiting space including a plurality of boarding / alighting positions and a loading / unloading device for loading / unloading vehicles to / from the plurality of boarding / exiting positions. ,
Stores boarding / exiting space data representing the arrangement of a plurality of settlement locations where the user performs settlement as a store customer and the plurality of boarding / exiting positions,
Communicating with a plurality of settlement devices respectively provided at the plurality of settlement locations,
Based on the boarding / exiting space data, a management process for managing the delivery from the parking lot is performed,
The management process includes
Obtain a shipping request via the communication unit from the payment device for which payment has been made for the user,
Based on the boarding / exiting space data, a delivery position close to the settlement location provided with the settlement apparatus that transmitted the delivery request is selected from the plurality of boarding / exiting positions,
A parking lot management processing method, wherein a delivery instruction indicating the selected delivery location is notified to the entry / exit device. A parking lot management program for causing a computer device to execute a parking lot management process for managing a parking lot including a boarding / exiting space including a plurality of boarding / exiting positions and a loading / unloading device for loading / unloading vehicles to / from the plurality of boarding / exiting positions. There,
Stores boarding / exiting space data representing the arrangement of a plurality of settlement locations where the user performs settlement as a store customer and the plurality of boarding / exiting positions,
Communicating with a plurality of settlement devices respectively provided at the plurality of settlement locations,
Causing the computer to execute a process for managing the delivery from the parking lot based on the getting-on / off space data;
The management processing is provided by the settlement apparatus that obtains a retrieval request from the settlement apparatus that has been settled for the user via the communication unit and transmits the retrieval request based on the getting-on / off space data. A parking lot management program that selects a delivery position that is close to the settling location, from the plurality of entry / exit positions, and notifies a delivery instruction indicating the selected delivery position to the storage device.