JP2009054102A - Information terminal apparatus and information terminal method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an information terminal apparatus and an information terminal method issuing discount vouchers differentia by stage. <P>SOLUTION: The information terminal apparatus includes a member stage information memory 100 storing stage information corresponding to a member code, a bargain information memory 101 storing bargain information for each stage information, and a member stage information acquiring means for acquiring stage information in the member stage information memory 100 in association with the member code input from a card reader 91. The bargain information is acquired according to the stage information and the bargain information is displayed on a touch panel 86. The discount voucher 88 is printed and issued by a printer 89 by operating an issuing button 100 specifying the discount voucher 88 from the bargain information. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to an information terminal device and an information terminal method having a discount ticket issuing function.

  In recent years, there are retail stores and the like that have implemented a member service system that can give points corresponding to purchase results to members who have become members and return the accumulated points to discounts or the like.

In addition, in the product sales registration data processing apparatus configured to be able to print out on the paper the current points obtained by adding the granted points calculated with respect to the total amount in one transaction in which the products are registered and the service points so far, It has a rank table that can store and store multiple ranks and the necessary points required to receive the services of each rank, and when this rank table is searched, the current point becomes more than the necessary points corresponding to any rank When it is determined that the current point has exceeded the necessary point, the current point can be printed on a sheet (see, for example, Patent Document 1).
JP-A-9-185766

  In Patent Document 1, a premium image for the current point can be printed on paper.

  However, Patent Document 1 does not have a function of issuing a coupon for each stage.

  An object of the present invention is to provide an information terminal device and an information terminal method capable of issuing a differentiated bargain ticket for each stage.

  An information terminal device according to the present invention includes a member code input means for inputting a member code, a display unit, and a member stage information storage means for storing stage information for a purchase price of a product purchased by a customer corresponding to the member code. The stage information stored by the member stage information storage unit corresponding to the member code input by the member code input unit, and the bargain product information storage unit for storing the bargain product information for each stage information Member stage information acquisition means for acquiring, bargain product information acquisition means for acquiring bargain product information stored in the bargain product information storage means corresponding to the stage information, and acquisition of bargain product information Display means for displaying bargain product information acquired by the means on the display unit, and the bargain product displayed on the display unit And affordable ticket specifying means for specifying the affordable tickets from broadcast, characterized by comprising a an issuing means for printing issuing has been the affordable ticket specified by this affordable ticket designating means.

  The information terminal method according to the present invention includes a step of inputting a member code from a member card, a step of acquiring stage information corresponding to the member code from member stage information storage means, and bargain product information corresponding to the stage information. , A step of displaying bargain product information, a step of specifying bargain tickets for bargain product information, and a step of printing and issuing bargain tickets.

  According to the present invention, it is possible to provide a bargain ticket differentiated for each stage of a customer who is a member.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

  In this embodiment, a member service is provided in which stage information is given to a customer who becomes a member according to purchase results, and can be returned to a purchase ticket or the like based on bargain product information for the stage information. This is a case where the present invention is applied to an information terminal device and an information terminal method which are installed in a retail store and can be operated by a member himself / herself and can acquire services such as confirmation of member stage information and issue of coupons.

  (First Embodiment) FIG. 1 is a block diagram showing the overall configuration of a store system 11 according to an embodiment of the present invention.

  As shown in FIG. 1, a store system 11 includes a plurality of POS (Point Of Sales) terminal devices 12 that are product sales data processing devices, a store computer 13 that centrally manages these POS terminal devices 12, and the store An information terminal device 14 capable of operating to provide various information from a computer 13 to a customer who is a member is connected and configured to be able to communicate with each other via a communication line 15 such as a LAN (Local Area Network).

  In the present embodiment, as shown in FIG. 2 as a membership card issued to a customer who becomes a member, for example, a magnetic type in which card data including a membership code is magnetically recorded in the magnetic stripe portion 16. This is a membership card 17.

  FIG. 3 is a block diagram showing the main hardware configuration of each POS terminal device 12.

  As shown in FIG. 3, each POS terminal device 12 includes a CPU (Central Processing Unit) 21 that constitutes a control unit main body, and a ROM (Read Only Memory) that stores program data such as a program for the CPU 21 to control each unit. 22, a RAM (Random Access Memory) 23 provided with a memory for storing various data, a clock unit 24 for measuring date and time, and a communication interface (I / O) for performing transmission / reception control with the store computer 13 via the communication line 15 F) 25, a keyboard controller 27 that captures key signals corresponding to key operations from the keyboard 26, a display controller 29 that displays display data on the display unit 28, and a card reader 30 that reads, for example, a magnetically recorded member code on the member card 17. Read by the card reader controller 31 and the scanner 32 for controlling For example, an I / O port 38 to which a selection signal from a scanner controller 33 for taking in barcode data, a printer controller 35 for controlling the printing operation of the printer 34, and a mode switch 36 is inputted and an opening command signal to the drawer 37 is outputted. It is equipped with. The CPU 21, ROM 22, RAM 23, clock unit 24, communication interface (I / F) 25, keyboard controller 27, display controller 29, card reader controller 31, scanner controller 33, printer controller 35, and I / O port 38 are address buses. Are connected by a bus line 39 such as a data bus.

  The keyboard 26 is a numeric key for entering numerical data, a discount key for instructing that the numerical data is a discount amount, a subtotal key for instructing a subtotal output of a transaction, and a command for closing a transaction in cash. A deposit / cash key is provided.

  The card reader 30 reads card data including a member code recorded on the member card 17. Here, the card reader 30 functions as a member code input means.

  The scanner 32 reads a barcode attached to each product. The scanner 32 functions as a product code input unit. Further, the member code recorded on the member card 17 with a barcode is read. Here, the scanner 32 functions as a member code input means.

  In each POS terminal device 12, a person called a store-side cashier performs a product registration operation using the keyboard 26 and the scanner 32 for a product purchased by a customer.

  Also, in each POS terminal device 12, when a member purchases a product purchased by a member after inputting the member code from the member card 17 with the card reader 30 that inputs the member code from the member card 17 owned by the member. When the registration of the member is closed, data such as the purchase amount of the member and the number of points purchased are transmitted to the store computer 13.

  FIG. 4 is a block diagram illustrating a hardware configuration of the store computer 13. As shown in FIG. 4, the store computer 13 includes a CPU 41 that constitutes a control unit body, a ROM 42 that stores program data such as a program for the CPU 41 to control each unit, a RAM 43 that includes a memory that stores various data, and the like. A clock unit 44 that measures the date and time, a communication interface (I / F) 45 that performs transmission / reception control with the POS terminal device 12 and the information terminal device 14 via the communication line 15, an HDD (Hard Disk) that stores various data files, etc. HDD) 47 for reading / writing data of drive 46, a keyboard controller 49 for fetching key signals corresponding to key operations from the keyboard 48, a display controller 51 for displaying display data on the display unit 50, and a bar read by the scanner 52, for example Scan that captures code data, etc. The controller 53, is equipped with a printer controller 55 for controlling the printing operation of the printer 54. The CPU 41, ROM 42, RAM 43, clock unit 44, communication interface (I / F) 45, HDD controller 47, keyboard controller 49, display controller 51, scanner controller 53, and printer controller 55 are connected to a bus line such as an address bus and a data bus. 56 is connected.

  The HDD 44 stores a product master file 61, a store sales file 62, a member stage file 63, a member master file 64 and the like in addition to a control program for operating the CPU 41.

  The product master file 61 is a file that stores product names and unit prices corresponding to product codes.

  The store sales file 62 is a file that manages the product name, unit price, classification, and the like for each product code, and cumulatively manages the sales amount and the sales points for all products sold in the store.

  The member stage file 63 is a file that stores the relationship between the stage information and the purchase amount for determining the stage information based on the purchase results of the purchase by the member.

  FIG. 5 is an explanatory diagram schematically showing the data structure of the member stage file 63. As shown in FIG. 5, as stage information, for example, stages 1 to 5 can be stored in association with purchase amounts required to receive services for each stage. The stage information is not limited to five stages. The stage information is set based on the past purchase record of the member. For example, a larger stage is set for a good customer with a large sales performance amount than for a customer with a small sales performance amount. Furthermore, when the stage is higher, the discount rate of the discount price is higher, which is advantageous for customers of the higher stage.

  The member master file 64 is calculated on the basis of purchase result data of products processed by the POS terminal device 12 in the store in addition to the member name for each unique member code assigned to the customer who becomes a member. The purchase amount and the stage information calculated from the purchase amount are stored and managed as a file.

  FIG. 6 is an explanatory diagram schematically showing the data structure of the member master file 64. As shown in FIG. 6, in the member master file 64, the member name, the purchase amount, and the stage information can be stored for each member corresponding to the member code. The purchase record data is cumulatively updated at a predetermined timing based on the store sales file 62.

  The store computer 13 collects and aggregates the product sales data registered from each online POS terminal device 12, and manages the sales of the entire store, as well as the business transactions of the customers who become members. Is provided with stage information corresponding to the purchase price, manages bargain product information for each stage information, and controls the information terminal device 14 connected online.

  FIG. 7 is a block diagram showing a hardware main part configuration of the information terminal device 14. The information terminal device 14 is a terminal device that is arranged near the sales floor in the store and can be freely operated by members.

  As shown in FIG. 7, the information terminal device 14 includes a CPU 81 that constitutes a control unit main body, a ROM 82 that stores program data such as a program for the CPU 81 to control each unit, and a RAM 83 that includes a memory that stores various data. , A clock unit 84 for measuring the date and time, a communication interface (I / F) 85 for performing data transmission / reception control with the store computer 13 via the communication line 15, and a display unit for displaying operation buttons for specifying the purchased product information A touch panel controller 87 for controlling the touch panel 86, a printer controller 90 for controlling the printer 89 for printing and issuing a coupon 88, and a member code input means for inputting a member code magnetically recorded on the magnetic type member card 17 Card reader controller for controlling the card reader 91 Controller 92, is equipped with a scan controller 94 for controlling the scanner 93. The CPU 81, ROM 82, RAM 83, clock unit 84, communication interface (I / F) 85, touch panel controller 87, printer controller 90, card reader controller 92, and scan controller 94 are connected by a bus line 95 such as an address bus and a data bus. is doing.

  The RAM 83 of the information terminal device 14 is provided with a member stage information memory 100 as member stage information storage means and a bargain product information memory 101 as bargain product information storage means.

  FIG. 8 is an explanatory diagram schematically showing the data structure of the member stage information memory 100. As shown in FIG. 8, it is a storage means for storing a member name, a purchase amount, and stage information corresponding to a unique member code set for each member in order to identify each customer registered as a member.

  The bargain product information memory 101 is a storage means for storing one or a plurality of bargain product information for each stage information (not shown).

  The card reader 91 reads card data including the member code recorded on the member card 17. Here, the card reader 91 functions as a member code input means.

  The printer 89 prints and issues details such as a coupon 88 under the control of the CPU 81. The printer 89 and the CPU 81 constitute a purchase ticket issuing unit of the present invention.

  When the member master file 64 is updated in the store computer 13, the CPU 81 receives the member name, purchase price, and stage information corresponding to the updated member code from the store computer 13 and purchases the member stage information memory 100. The amount and stage information are updated.

  The CPU 81 controls each unit in step (ST) shown in the flowchart of FIG. 9 in accordance with a program for issuing coupons preset in the ROM 82.

  First, the CPU 81 displays an initial menu screen on the touch panel 86 as ST11. In this state, the CPU 81 waits for the membership card 17 to be inserted into the card reader 91 and the membership code of the membership card 17 to be read in ST12.

  In the case of ST12-YES, the member card 17 is inserted into the card reader 91.

  When the member code is read as ST13 and inputted via the card reader controller 92, the member stage information memory 100 is inquired of the member code stage information for the member code stage information based on the member code, and the member stage information memory 100 The member code stage information is acquired (member stage information acquisition means).

  In ST14, the bargain product information memory 101 is referred to the bargain product information memory 101 based on the stage information of the member code, and the bargain product information of the member code is acquired from the bargain product information memory 101 (Bargain product information). Acquisition means).

  In ST15, the bargain product information is displayed on the touch panel 86 (bargain product information display means). At this time, as shown in FIG. 10, a member code, a member name, a bargain product name, a manufacturer name, a normal price, a discount price, an issue button 110 and a confirmation button 111 are displayed as bargain product information. The issue button 110 is a button for designating exchange for a coupon that is a privilege of stage information. In the present invention, the issue button 110 functions as a coupon for specifying coupons. The confirmation button 111 has a function of confirming the content of the bargain product information and ending without issuing the bargain ticket 88.

  In ST16, it waits for the confirmation button 111 to be touched. At ST16-YES, if it is detected that the confirmation button 111 has been touched by a signal to the touch panel controller 87, the process returns to ST12 of this process, and the screen of the touch panel 86 is returned to the initial menu screen. . If the member card 17 has been inserted into the card reader 91 at this time, the member card 17 is ejected and the screen is returned to the initial menu screen. Here, the bargain product information can be confirmed. If the coupon 88 is not printed and issued, the process ends.

  If ST16-NO, the process proceeds to ST17.

  In ST17, it waits whether the issue button 110 is touched.

  If the answer is ST17-YES, the CPU 81 in ST18 detects, for example, that the issue button 110 of the product A has been touched by a signal to the touch panel controller 87, and the coupon 88 is purchased by the printer 89 in ST19. Is printed and issued (discount ticket issuing means). At this time, as shown in FIG. The member code, member name, message, issue date, product name, discount price (the amount varies depending on the stage), stage information, barcode, valid period, etc. are printed.

  If ST17-NO, the process returns to ST12.

  In ST20, the member card 17 is discharged from the card reader 91.

  As ST21, the coupon information is transmitted to the member master file 64 of the store computer 13. Here, the CPU 41 of the store computer 13 subtracts from the purchase price related to the discount price and reviews the stage of the stage information for the subtracted purchase price.

  In the first embodiment configured as described above, a customer who uses the information terminal device 14 is first input when his / her member card 17 is inserted into the card reader 91 to read and input the member code. The stage information is acquired from the member stage information memory 100 based on the member code, and the bargain product is acquired from the bargain product information memory 101 based on the stage information and displayed on the touch panel 86. A bargain product displayed on the touch panel 86 is specified, and the issue button 100 is touched to issue a bargain ticket 88 with the printer 89.

  According to the present invention, it is possible to print and issue a discount voucher 88 with differentiation for each stage information corresponding to a purchase record of a customer registered as a member. In other words, by setting a large discount rate for discount prices for higher-stage customers, the lower-level stage members become more high-level members and purchases of merchandise increase. Increase.

  (Second Embodiment) This embodiment processes the issuance of a bargain ticket 88 when bargain product information is displayed on the touch panel 86 as a single item, and the hardware configuration is the same as that of the first embodiment described above. It is the same as the form.

  The CPU 81 controls each unit in step (ST) shown in the flowchart of FIG. 12 in accordance with a program for issuing coupons preset in the ROM 82.

  First, the CPU 81 displays an initial menu screen on the touch panel 86 as ST31. In this state, the CPU 81 waits for the member's member card 17 to be inserted into the card reader 91 and the member code of the member card 17 to be input in ST32.

  In the case of ST32-YES, the member card 17 is inserted into the card reader 91.

  When the member code of the member card 17 is read and input via the card reader controller 91 as ST33, the member code information is inquired to the member stage information memory 100 based on the member code, and the member stage information is also obtained. The stage information of the member code is acquired from the memory 100 (member stage information acquisition means).

  In ST34, the bargain product information memory 101 is referred to the bargain product information memory 101 based on the stage information of the member code, and the bargain ticket information of the member code is acquired from the bargain product information memory 101 (the bargain ticket information). Acquisition means).

  In ST35, the bargain ticket information is displayed on the touch panel 86 (the bargain ticket information display means). At this time, as shown in FIG. An issue button 110 and a confirmation button 111 for issuing the member code, member name, manufacturer name, product name, discount price, message, stage information, validity period, and discount coupon 88 are displayed.

  In ST36, it is waited whether the confirmation button 111 is touch-operated. In ST36-YES, when it is detected that the confirmation button 111 is touched by a signal to the touch panel controller 87, the process returns to ST32 and the screen of the touch panel 86 is returned to the initial menu screen. If the member card 17 has been inserted into the card reader 91 at this time, the member card 17 is ejected and the screen is returned to the initial menu screen.

  If ST36-NO, the process proceeds to ST37.

  In ST37, the process waits for the issue button 110 to be touched. In ST37-YES, if it is detected that the issuance button 110 has been touched by a signal to the touch panel controller 87, a discount ticket 88 is printed and issued by the printer 89 as ST38. Issuing means). At this time, as shown in FIG. The member code, member name, issue date, product name, discount price (the amount varies depending on the stage), stage information, bar code, validity period, etc. are printed.

  If ST36 is NO in ST37, the process returns to ST32.

  In ST39, the member card 17 is discharged from the card reader 91.

  In ST40, the coupon information is transmitted to the member master file 64 of the store computer 13. Here, the CPU 41 of the store computer 13 subtracts the purchase amount from the amount corresponding to the discount price, and performs stage review processing of the stage information for the subtracted purchase amount.

  In the second embodiment configured as described above, a customer who uses the information terminal device 14 first inserts his / her member card 17 into the card reader 91 to read and input the member code. The stage information is acquired from the member stage information memory 100 based on the information, and the bargain ticket 88 is acquired from the commodity information memory 101 based on the stage information and displayed on the touch panel 86. The issue button 100 on the touch panel 86 is touch-operated to issue a coupon 88 with the printer 89.

  According to the present invention, it is possible to print and issue a discount voucher 88 with differentiation for each stage information corresponding to a purchase record of a customer registered as a member. That is, by differentiating for each stage information, a lower-stage member becomes an upper-stage member, so that the ability to attract customers increases by visiting the store to purchase products.

  In the embodiment described above, the display unit of the information terminal device 14 is the touch panel 86, but a normal display without a touch panel sensor may be used. However, in this case, it is necessary to provide a keyboard having at least an issue key and a confirmation key as the designation means.

  In the embodiment, the member stage information memory 100 and the bargain product information memory 101 are provided in the information terminal device 14, but may be provided in the store computer 13. Further, for example, an IC card capable of storing a large amount of data as a member card may be used, and the member information may be stored in the card itself by a card reader / write.

  As described above, the present invention is not limited to the above-described embodiment, and it is needless to say that various modifications can be made without departing from the spirit of the invention at the stage of implementation.

1 is an overall view showing a store system according to a first embodiment of the present invention. The schematic diagram which shows the membership card used in the embodiment. The block diagram which shows the hardware principal part structure of the POS terminal device which concerns on the embodiment. The block diagram which shows the hardware principal part structure of the store computer which concerns on the embodiment. The schematic diagram which shows the member stage file which concerns on the same embodiment. The schematic diagram which shows the member master file which concerns on the same embodiment. The block diagram which shows the hardware principal part structure of the information terminal device which concerns on the embodiment. The schematic diagram which shows the member stage information memory which concerns on the embodiment. The flowchart which shows operation | movement of the information terminal device which concerns on the embodiment. The schematic diagram which shows the bargain product information which concerns on the embodiment. The schematic diagram which shows the bargain ticket which concerns on the embodiment. The flowchart which shows operation | movement of the information terminal device which concerns on 2nd Embodiment of this invention. The schematic diagram which shows the bargain product information which concerns on the embodiment.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 11 ... Store system, 12 ... POS terminal device, 13 ... Store computer, 14 ... Information terminal device, 15 ... Communication line, 17 ... Member card, 81 ... CPU, 82 ... ROM, 83 ... RAM, 86 ... Touch panel (display part) , 88... Bargain ticket, 89... Printer, 91... Card reader, 100 .. member stage information memory, 101 .. bargain product information memory, 110.

Claims (4)

  Member code input means for inputting a member code, a display section, member stage information storage means for storing stage information for the purchase price of a product purchased by a customer corresponding to the member code, and bargain product information for each stage information And a member stage information acquisition means for acquiring the stage information stored by the member stage information storage means corresponding to the member code input by the member code input means. , A bargain product information acquisition unit for acquiring bargain product information stored in the bargain product information storage unit corresponding to the stage information, and bargain product information acquired by the bargain product information acquisition unit The display unit for displaying on the display unit, and the bargain ticket is designated from the bargain product information displayed on the display unit And affordable ticket specifying means, the information terminal device characterized by comprising a, an issuing means for printing issuing has been the affordable ticket specified by this affordable ticket specifying means.   Member code input means for inputting a member code, a display section, member stage information storage means for storing stage information for the purchase price of a product purchased by a customer corresponding to the member code, and bargain product information for each stage information And a member stage information acquisition means for acquiring the stage information stored by the member stage information storage means corresponding to the member code input by the member code input means. , A purchase ticket acquisition unit that acquires the purchase ticket stored in the purchase product information storage unit corresponding to the stage information, and the display unit that displays the purchase ticket acquired by the purchase ticket acquisition unit. And an issuing means for printing and issuing the discount ticket displayed on the display section. Terminal equipment.   A step of inputting a member code from the member card, a step of acquiring stage information corresponding to the member code from the member stage information storage means, a step of acquiring bargain product information corresponding to the stage information, and bargain products An information terminal method comprising: a step of displaying information; a step of specifying a bargain ticket for bargain product information; and a step of printing and issuing a bargain ticket.   A step of inputting a member code from the member card, a step of acquiring stage information corresponding to the member code from the member stage information storage means, a step of acquiring a bargain ticket corresponding to the stage information, and a bargain ticket An information terminal method comprising: a step of displaying; and a step of printing and issuing a coupon.

Images