JP2009026061A - Automatic transaction device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an automatic transaction device having a customer operation part for enabling a visually handicapped person to perform desired key input. <P>SOLUTION: This automatic transaction device having a display input part for performing input by depressing an input item displayed at a display part is provided with a Braille point input part at a position faced to an input item, and a card to be used for transaction is allowed to have information showing whether or not a user is a person with normal eyesight or a visually handicapped person, and when the information of the card is read in the case of transaction, and it is judged that the user is the visually handicapped person, the input detection mode of the input item is set to an attachment and detachment detection mode. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to an automatic transaction apparatus having a display input unit that performs input by pressing an input item displayed on a display unit.

  Conventionally, in an automatic transaction apparatus used in a bank or the like, an apparatus in which a numeric keypad with Braille is arranged on a customer operation unit so that a visually impaired person can also use it is used. FIG. 14 shows a conventional customer operation unit with Braille. In FIG. 14, the customer operation unit 1 of the automatic transaction apparatus is provided with a display screen 2 around which a numeric keypad 3 with braille, function keys 4 with braille, and a handset 5 with numeric keys are provided. An insertion port 6 for inserting an earphone is provided at the front end of the customer operation unit 1.

  When a visually handicapped person performs an operation, the visually handicapped person touches Braille (not shown) formed adjacent to the numeric keypad 3 and the function key 4 with his / her finger and searches for a desired key. When a desired key is found, input is performed by pressing the key. When key input is performed, a sound for reversing the input data is output to the attached earphone, whereby the visually handicapped person confirms the input data. This operation is repeated and a desired key input is performed.

In recent years, it has become difficult to provide a numeric keypad with Braille and a function key with Braille in the background where the customer operation unit is configured with a touch panel type display and the touch panel type display is becoming larger. In such a situation, an attempt has been made to provide a function equivalent to Braille on the display. For example, in JP-A-7-319623, a transparent sheet having a convex portion is provided at a position corresponding to a key position on a touch panel, and a visually impaired person recognizes the key position by touching the convex portion, It is intended to be operated.
JP 7-319623 A

However, in the customer operation unit of the touch panel type display disclosed in Patent Document 1, the finger of the visually handicapped person searches for the desired key while touching the screen, so the position touched by the finger during the search is input. As a result, it sometimes malfunctioned. That is, buttons other than the function buttons that the visually impaired person originally wants to execute are input. For visually impaired persons, input data is confirmed with an earphone, but there is a problem that it is difficult to input a desired key even if re-input is performed.
Then, an object of this invention is to provide the automatic transaction apparatus which has a customer operation part which a visually handicapped person can perform desired key input reliably.

  In order to solve the above-described problem, the first invention is an automatic transaction apparatus having a display input unit that performs input by pressing an input item displayed on a display unit, and a Braille input unit is provided at a position facing the input item. If the information holding medium used for the transaction has information indicating whether it is a sighted person or a visually impaired person, the information of the information holding medium is read, and it is determined that the user is a visually impaired person, The input item input detection mode is set to the separation detection mode.

  An automatic transaction apparatus according to a second invention is an automatic transaction apparatus having a display input unit that performs input by pressing an input item displayed on a display unit, and has a Braille input unit at a position facing the input item. When an earphone used by a visually impaired person is connected, the input detection mode of the input item is set to a withdrawal detection mode.

  An automatic transaction apparatus according to a third invention is an automatic transaction apparatus having a display input unit that performs input by pressing an input item displayed on a display unit, wherein a braille input unit is provided at a position facing the input item. The input detection mode of the input item is set to the separation detection mode when the position first touched by the user's finger is other than the input item.

  An automatic transaction apparatus according to a fourth aspect of the invention is an automatic transaction apparatus having a display input unit that performs input by pressing an input item displayed on a display unit, and is disposed at a position facing the input item. A braille input unit and an input invalidation unit that invalidates input of the input item by being pressed are provided, and when the input invalidation unit is pressed, the input detection mode of the input item is set to the separation detection mode. It is characterized by doing.

  According to the first invention, when the information on the information holding medium is read and it is determined that the user is visually impaired, the input detection mode of the input box is set to the separation detection mode. The person can surely input the key.

  According to the second invention, when the earphone used by the visually impaired person is connected, the input detection mode of the input item is set to the separation detection mode, so that the visually impaired person can surely input the key. .

  According to the third invention, when the position first touched by the user's finger is other than the input item, the input item input detection mode is set to the separation detection mode. It becomes possible to do.

  According to the fourth invention, when the input invalidation means for invalidating the input of the input item is pressed, the input detection mode of the input item is set to the withdrawal detection mode, so that the visually handicapped person reliably inputs the key. It becomes possible.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings. Elements common to the drawings are denoted by the same reference numerals. FIG. 1 is a block diagram showing an automatic transaction apparatus according to the first embodiment of the present invention, and FIG. 2 is an external perspective view showing the automatic transaction apparatus. 1, the automatic transaction apparatus 11 according to the first embodiment includes a card reader unit 12, a statement slip printing unit 13, a passbook entry unit 14, a banknote deposit / withdrawal unit 15, a coin deposit / withdrawal unit 16, and a customer service unit 17. The main control unit 18 is provided and connected to the main control unit 18. The main control unit 18 controls these units.

  The card reader unit 12 reads the magnetic information of the inserted customer's card and writes the updated magnetic information on the card. In the first embodiment, the magnetic information on the customer's card includes information indicating whether the customer is a sighted person or a visually impaired person. The statement slip printing unit 13 prints the transaction contents on the statement slip. In the passbook entry unit 14, the transaction content is printed on the passbook. The banknote depositing / withdrawing unit 15 performs banknote depositing / withdrawing processing in response to a customer request, and the coin depositing / withdrawing unit 16 similarly performs coin depositing / withdrawing processing in accordance with a customer request.

  The customer service unit 17 includes a customer operation display unit (LCD) including a touch panel type liquid crystal display device that displays a guidance screen for a customer and a voice guidance unit that outputs operation guidance to the customer by voice. The main control unit 18 is also connected with a power supply unit 19, a memory unit 20, and an interface unit 21. The power supply unit 19 supplies necessary power to each of the above units. The interface unit 21 performs communication control with a host device (not shown).

  In FIG. 2, the automatic transaction apparatus 11 includes a card insertion slot 22, a passbook insertion slot 23, a bill insertion / extraction opening 24, a coin insertion / extraction opening 25, a customer operation display section 26, a handset 27, a proximity sensor 28, a numeric keypad section 29, and An earphone insertion opening 30 is provided. The card insertion port 22 is connected to the card reader unit 12 and the statement slip printing unit 13 at a portion where a customer's card is inserted and discharged. The passbook insertion port 23 is connected to the passbook entry unit 14 at the portion where the customer's passbook is inserted and discharged.

  The bill insertion / discharge port 24 is a portion through which a deposited bill is inserted and a withdrawal bill is discharged, and is connected to the bill deposit / withdrawal unit 15. The coin input / output unit 25 is connected to the coin deposit / withdrawal unit 16 at a portion where a deposited coin is inserted and a dispensed coin is discharged. As described above, the customer operation display unit 26 is composed of a touch panel type liquid crystal display device, and displays a guidance screen for the customer. As a guidance screen, a transaction selection screen, a password input screen, an amount input screen, and the like are displayed.

  The handset 27 is connected to an audio output unit (not shown) inside the apparatus, and performs operation guidance for the visually impaired by voice. The handset 27 is provided with a numeric keypad, and numbers can also be input from the handset 27. The proximity sensor 28 detects that the user has approached the automatic transaction apparatus 11, and is configured by an infrared sensor or the like. Braille is attached to the numeric keypad 29. The earphone insertion port 30 is a portion into which an earphone used by a visually impaired person is inserted, and is connected to a sound output unit (not shown) inside the apparatus.

  FIG. 3 shows a display screen of the customer operation display unit in the first embodiment. The screen shown in FIG. 3 is a transaction selection screen on which transaction keys 31 (31a, 31b, 31c), a numeric keypad 32, a confirmation key 33, and the like are displayed. A convex portion 34 indicating Braille is formed on the top of each key. Each Braille character represents a function of a corresponding key. For example, a Braille character corresponding to a numeric keypad 32 of “1” represents “1”. As means for forming the braille, a transparent sheet is provided on the upper part of the touch panel, and the projections 34 are formed on the surface of the transparent sheet so as to correspond to the respective keys.

  Next, the operation of the first embodiment will be described with reference to the flowchart shown in FIG. FIG. 4 is a flowchart showing the operation of the first embodiment. When the user approaches the automatic transaction apparatus 11, the proximity sensor 28 detects this, “I welcome” is output as a voice, and a transaction item selection screen is displayed on the customer operation display unit 26. The user approaches the device 11 and inserts the card into the card insertion slot 22. At this time, if the user is a visually handicapped person, the card may be inserted after hearing voice guidance with the handset 27.

  When a card is inserted (step 1), the main control unit 18 detects this via a sensor (not shown), drives a conveyance roller (not shown), and sucks the inserted card into the apparatus. Then, the magnetic stripe data on the card is read by the magnetic head provided in the apparatus (step 2). In the magnetic stripe data of the card, a flag indicating whether or not the owner of the card is visually impaired is provided. The main control unit 18 checks this flag, and the owner of the card visually It is checked whether or not the person is disabled (step 3).

  When it is determined that the card owner is a visually impaired person, the main control unit 18 selects the key at the position when the user's finger leaves after touching the touch panel with respect to the displayed detection mode of each key. A separation detection mode in which the function is enabled is set (step 4). This will be described with reference to FIG.

  FIG. 5 is a time chart showing detection of key presses. FIG. 5A shows the normal detection mode, and FIG. 5B shows the separation detection mode. In the figure, the key press is started at time a, and the key press is ended at time b. In the normal detection mode, a press is detected at time a, and in the separation detection mode, a press is detected at time b. In the separation detection mode, the key is not detected as long as the pressing continues, and the function of the key at the time when the pressing is released is validated.

  If it is determined in step 3 that the cardholder is not visually impaired, the main control unit 18 activates the function of the key at the position when the user's finger touches the touch panel in the key detection mode. The normal detection mode is set (step 5).

  Here, the main control unit 18 monitors whether or not the user has pressed any transaction key. Hereinafter, a case where the user performs a refund transaction will be described. When it is detected that the user has pressed down the refund key 31a (step 6), a password input screen is displayed in step 7, but when the user presses the refund key 31a, the visually impaired user cancels out. While searching for the key 31a, there is a possibility of touching another key. In this case, the mode is set to the withdrawal detection mode, and the function of the key with the finger released last is made effective. When the finger is removed from the touch panel at the time when the key is located, the payout key 31a is validated.

  If the user is not visually impaired, the first key touched by the user's finger is valid, so when the user sees and presses the refund key 31a, the function of the refund key 31a is enabled. It becomes.

  When it is detected that the withdrawal key 31a is pressed, a password input screen is displayed on the customer operation display unit 26 (step 7). When the user is a visually handicapped person, the switching of the screen is transmitted to the user by voice through the handset 27 or the earphone. In this case, the user reads the braille 34 of the numeric keypad 32 with his / her finger and inputs the password. Also in this case, since the mode is set to the separation detection mode in which the function of the key with which the finger is finally released is set, when the user releases the finger from the touch panel at the time of finding the ten-key 32 having a desired number, the number is detected. The numeric keypad 32 is made effective.

  When the password is input by the user (step 8), the main control unit 18 sends the input password to the host device and waits for a check result from the host device. When receiving a reply that the password is valid from the host device, the main control unit 18 displays an amount input screen on the customer operation display unit 16 (step 9). Also in this case, when the user is a visually handicapped person, the switching of the screen is transmitted to the user by voice by the handset 27 or the earphone.

  In this case, the user reads the Braille 34 of the numeric keypad 32 with a finger and inputs a refund amount. Also in this case, since the mode is set to the separation detection mode in which the function of the key with which the finger is finally released is set, when the user releases the finger from the touch panel at the time of finding the ten-key 32 having a desired number, the number is detected. The numeric keypad 32 is made effective.

  When the refund amount is input by the user (step 10), a confirmation screen for the input amount is displayed (step 11). Also in this case, when the user is a visually handicapped person, the switching of the screen is transmitted to the user by voice by the handset 27 or the earphone. In this case, the user reads the braille 34 of the confirmation key 33 with a finger and inputs the confirmation key 33. Also in this case, since it is set to the separation detection mode in which the function of the key with the finger released last is enabled, the confirmation key 33 is effective when the user lifts the finger from the touch panel when the confirmation key 33 is found. It is said.

  When the confirmation key 33 is input by the user (step 12), the main control unit 18 performs a refund process (step 13), and the bill or coin corresponding to the specified amount is inserted into the bill insertion / discharge port 24 or the coin insertion / discharge port. 25 is paid out. When the user is a visually handicapped person, the payout of banknotes or coins is transmitted by voice through the handset 27 or the earphones, whereby the user takes out the banknotes or coins from the banknote insertion / extraction port 24 or the coin insertion / extraction port 25. When it is detected that the user has taken out (step 14), the transaction is terminated. When the user forgets to take out the banknote or coin, the user waits for a predetermined time and transports the banknote or coin to be forgotten to a forgetting storage unit (not shown) (step 15).

  As described above, according to the first embodiment, the information on whether or not the card holder is visually impaired is added to the magnetic stripe information of the user's card, and the card owner is visually impaired. In this case, since the detection mode of the key displayed on the customer operation display unit 26 is set to the withdrawal detection mode, it becomes possible to accurately detect the input by the visually impaired person.

  Next, a second embodiment will be described. FIG. 6 is a block diagram showing an automatic transaction apparatus according to the second embodiment. In FIG. 6, the automatic transaction apparatus 41 according to the second embodiment is provided with a voice output unit 43, and the voice output unit 43 is controlled by the main control unit 42. The audio output unit 43 is connected to the earphone insertion port 30 and outputs audio to the earphone 44 used by the visually impaired. The main control unit 42 can detect that the earphone 44 is connected to the earphone insertion port 30. Other configurations are the same as those in the first embodiment.

  Next, the operation of the second embodiment will be described. FIG. 7 is a flowchart showing the operation of the second embodiment. In this case as well, a case where the user is a visually impaired person and performs a refund transaction will be described. In the description, the drawings of the first embodiment are used as needed.

  When the user approaches the automatic transaction apparatus 11, the proximity sensor 28 detects this, and the main control unit 42 monitors whether the earphone 44 has been inserted into the earphone insertion port 30 (step 21). When the earphone 44 is inserted within a predetermined time, the main control unit 42 determines that the user is a visually impaired person, and the detection mode of each key displayed on the customer operation display unit 26 is displayed on the user's touch panel. Is set to the separation detection mode in which the function of the key at the position when the finger is touched and released is set (step 22). If the earphone 44 is not inserted into the earphone insertion port 30 even after the predetermined time has elapsed (step 23), the main control unit 42 determines that the user is not a visually impaired person, and displays on the customer operation display unit 26. About the detection mode of the displayed key, it sets to the normal detection mode which validates the function of the key in the position when a user's finger | toe touches a touch panel (step 24).

  Next, the card is inserted into the card insertion slot 22. At this time, card insertion may be guided from the earphone 44. When a card is inserted (step 25), the main controller 42 detects this via a sensor (not shown), drives a transport roller (not shown), and sucks the inserted card into the apparatus. Then, the magnetic stripe data on the card is read by the magnetic head provided in the apparatus (step 26). The read data is transmitted to a host device (not shown) via the interface 21.

  The main control unit 42 monitors whether the user has pressed any transaction key (step 27). When it is detected that the user has pressed the refund key 31a, a password input screen is displayed in the next step 28. When the user presses the refund key 31a, the user who is visually impaired will receive the refund key 31a. There is a possibility that another key may be touched during the search, but in this case, it is set to the withdrawal detection mode, and the function of the key with the finger released last is made effective, so the user finds the refund key 31a. When the finger is released from the touch panel at that time, the payout key 31a is validated.

  If the user is not visually impaired, the first key touched by the user's finger is valid, so when the user sees and presses the refund key 31a, the function of the refund key 31a is enabled. It becomes.

  When it is detected that the withdrawal key 31a is pressed, a password input screen is displayed on the customer operation display unit 26 (step 28). When the user is visually impaired, the switching of the screen is transmitted to the user through the earphone 44. In this case, the user reads the braille 34 of the numeric keypad 32 with his / her finger and inputs the password. Also in this case, since the mode is set to the separation detection mode in which the function of the key with which the finger is finally released is set, when the user releases the finger from the touch panel at the time of finding the ten-key 32 having a desired number, the number is detected. The numeric keypad 32 is made effective.

  When the password is input by the user (step 29), the main control unit 42 sends the input password to the host device and waits for a check result from the host device. When receiving a reply that the password is valid from the host device, the main control unit 42 displays an amount input screen on the customer operation display unit 16 (step 30). Also in this case, when the user is visually impaired, the switching of the screen is transmitted to the user through the earphone 44.

  In this case, the user reads the Braille 34 of the numeric keypad 32 with a finger and inputs a refund amount. Also in this case, since the mode is set to the separation detection mode in which the function of the key with which the finger is finally released is set, when the user releases the finger from the touch panel at the time of finding the ten-key 32 having a desired number, the number is detected. The numeric keypad 32 is made effective.

  When the refund amount is input by the user (step 31), a confirmation screen for the input amount is displayed (step 32). Also in this case, when the user is visually impaired, the switching of the screen is transmitted to the user through the earphone 44. In this case, the user inputs the confirmation by reading the braille 34 of the confirmation key 33 with a finger. Also in this case, since it is set to the separation detection mode in which the function of the key with the finger released last is enabled, the confirmation key 33 is effective when the user lifts the finger from the touch panel when the confirmation key 33 is found. It is said.

  When the confirmation key 33 is input by the user (step 33), the main control unit 42 performs a refund process (step 34), and the bill or coin corresponding to the designated amount is inserted into the bill insertion / discharge port 24 or the coin insertion / discharge port. 25 is paid out. When the user is a visually handicapped person, the payout of the banknote or the coin is transmitted by the earphone 44, whereby the user takes out the banknote or the coin from the banknote insertion / extraction port 24 or the coin insertion / extraction port 25. When it is detected that the user has taken out (step 35), the transaction is terminated. If the user forgets to remove the bill or coin, the user waits for a predetermined time and transports the forgotten bill or coin to a forgetting storage unit (not shown) (step 36).

  As described above, according to the second embodiment, when the earphone 44 used by a visually impaired person is connected to the automatic transaction apparatus 21, it is determined that the user is a visually impaired person, and the customer operation display is performed. Since the key detection mode displayed on the unit 26 is set to the separation detection mode, it is possible to accurately detect the input by the visually impaired person. Instead of determining whether the user is visually impaired or not by inserting the earphone 44, it may be determined by detecting the hook-up of the handset 27 or the ten-key pressing of the handset 27.

  Next, a third embodiment will be described. The automatic transaction apparatus according to the third embodiment has the same configuration as the automatic transaction apparatus according to the first embodiment, and the difference is whether or not the user is visually impaired when selecting a transaction item. It is a point to judge. Focusing on this point, the operation of the third embodiment will be described below. FIG. 8 is a flowchart showing the operation of the third embodiment. In the description, the drawings of the first embodiment are used as needed.

  When the user approaches the automatic transaction apparatus 11, the proximity sensor 28 detects this, and a transaction item selection screen is displayed on the customer operation display unit 26 (step 41). The transaction item key is displayed on this screen, and the user selects it by pressing any transaction key. Here, if the user is a visually handicapped person, the finger is brought into contact with any part of the display screen, and then the desired transaction key is searched by shifting while bringing the finger into contact. As shown in FIG. 9, when the position where the finger first touches is a part other than the function keys (transaction key 31, numeric key 32, confirmation key 33, etc. shown in FIG. 3), the user is visually impaired. It is judged that there is (step 42). FIG. 9 is an explanatory diagram showing a contact state of a finger when a transaction item is selected.

  When it is determined that the user is a visually handicapped person, the function of the key at the position when the user's finger leaves the touch panel with respect to the detection mode of each key displayed on the customer operation display unit 26 is described. The effective separation detection mode is set (step 43). For example, when the user who is visually impaired finds the withdrawal key 31a, the finger touches the withdrawal key 31a and then releases it from the touch panel. As a result, the payout key 31a is input (step 44).

  In step 42, when the user is a sighted person, the user touches the desired transaction key 31 (for example, the withdrawal key 31a) from the beginning and presses it. In this embodiment, in this case, the user is determined not to be visually impaired. When it is determined that the user is not a visually impaired person, the main control unit 18 changes the key detection mode to the normal detection mode in which the function of the key at the position when the user's finger touches the touch panel is enabled. Set (step 45). Note that the depression of the payout key 31a by the sighted person in step 42 is detected in the normal detection mode. In step 45, the payout key 31a is also input.

  Next, a card insertion guidance screen is displayed (step 46). The visually impaired user is notified of the screen change by voice through the handset 27 or the earphone. When a card is inserted (step 47), the main controller 18 detects this via a sensor (not shown), drives a transport roller (not shown), and sucks the inserted card into the apparatus. Then, the magnetic stripe data on the card is read by the magnetic head provided in the apparatus (step 48). The read data is transmitted to a host device (not shown) via the interface 21.

  Next, a password input screen is displayed on the customer operation display unit 26 (step 49). When the user is a visually impaired person, the switching of the screen is transmitted to the user by voice through the handset 27 or the earphone. In this case, the user reads the braille 34 of the numeric keypad 32 with his / her finger and inputs the password. Also in this case, since the mode is set to the separation detection mode in which the function of the key with which the finger is finally released is set, when the user releases the finger from the touch panel at the time of finding the ten-key 32 having a desired number, the number is detected. The numeric keypad 32 is made effective.

  When the password is input by the user (step 50), the main control unit 18 sends the input password to the host device and waits for a check result from the host device. When receiving a reply that the password is valid from the host device, the main control unit 18 displays an amount input screen on the customer operation display unit 16 (step 51). Also in this case, when the user is a visually handicapped person, the switching of the screen is transmitted to the user by voice by the handset 27 or the earphone.

  In this case, the user reads the Braille 34 of the numeric keypad 32 with a finger and inputs a refund amount. Also in this case, since the mode is set to the separation detection mode in which the function of the key with which the finger is finally released is set, when the user releases the finger from the touch panel at the time of finding the ten-key 32 having a desired number, the number is detected. The numeric keypad 32 is made effective.

  When the refund amount is input by the user (step 52), a confirmation screen for the input amount is displayed (step 53). Also in this case, when the user is a visually impaired person, the switching of the screen is transmitted to the user by voice through the handset 27 or the earphone. In this case, the user inputs the confirmation by reading the braille 34 of the confirmation key 33 with a finger. Also in this case, since it is set to the separation detection mode in which the function of the key with the finger released last is enabled, the confirmation key 33 is effective when the user lifts the finger from the touch panel when the confirmation key 33 is found. It is said.

  When the confirmation key 33 is input by the user (step 54), the main control unit 18 performs a refund process (step 55), and the bill or coin corresponding to the designated amount is inserted into the bill insertion / discharge port 24 or the coin insertion / discharge port. 25 is paid out. When the user is a visually handicapped person, the payout of the banknote or the coin is transmitted by voice by the handset 27 or the earphone, whereby the user takes out the banknote or the coin from the banknote insertion / extraction port 24 or the coin insertion / extraction port 25. When it is detected that the user has taken out (step 56), the transaction is terminated. If the user forgets to remove the bill or coin, the user waits for a predetermined time and transports the forgotten bill or coin to a forgetting storage unit (not shown) (step 57).

  As described above, according to the third embodiment, whether a user is a sighted person or a visually handicapped person depending on whether or not the part first touched by the user's finger on the transaction item selection screen is a function key. If it is determined that there is a visually impaired person, the withdrawal detection mode is set, so that it is possible to accurately detect the input by the visually impaired person.

  Next, a fourth embodiment will be described. FIG. 10 is an explanatory diagram illustrating a customer operation display unit according to the fourth embodiment. In FIG. 10, an invalid button 51 is provided beside the customer operation display unit 26 (out of the customer service unit 17) according to the fourth embodiment. The invalid button 51 invalidates the input to the touch panel of the customer operation display unit 26, and when the invalid button 51 is pressed, the input detection on the touch panel is set to the separation detection mode. Other configurations are the same as those of the first embodiment.

  Next, the operation of the fourth embodiment will be described with reference to the flowchart shown in FIG. FIG. 11 is a flowchart showing the operation of the fourth embodiment. In the description, the drawings of the first embodiment are used as needed. When the user approaches the automatic transaction apparatus 11, the proximity sensor 28 detects this, and the main control unit 18 displays a transaction item selection screen on the customer operation display unit 26 (step 61). The transaction item key is displayed on this screen, and the user selects it by pressing any transaction key.

  If the user is visually impaired, as shown in FIG. 12, the transaction item selection screen is pressed with the right hand while the invalid button 51 is pressed with the left hand (step 62). By pressing the invalid button 51, with respect to the detection mode of each key displayed on the customer operation display unit 26, the separation detection that enables the function of the key at the position when the user's finger leaves the touch panel after touching the touch panel. The mode is set (step 63), and the touch panel input on the transaction item selection screen is invalidated (step 64). Since the input on the touch panel is disabled, no input is made even if the user's finger touches the touch panel, and the user desires on the touch panel with the finger of the right hand while pressing the invalid button 51 with the left hand. Search for transaction key 31. As long as the invalid button 51 is pressed, the touch panel input is invalidated.

  For example, when the user who is visually impaired finds the payout key 31a indicating the desired transaction, the user releases the left finger from the invalid button 51 (step 65). Thereby, the touch panel input becomes effective (step 66), and when the user's finger leaves the payout key 31a (step 67), the payout key 31a is input.

  If the invalid button 51 is not pressed in step 62, the main control unit 18 sets the key detection mode to the normal detection mode in which the function of the key at the position when the user's finger touches the touch panel is enabled. (Step 68). When the user who is a sighted person presses the withdrawal key 31a (step 69), the withdrawal key 31a is input.

  Next, a card insertion guidance screen is displayed (step 70). The visually impaired user is notified of the screen change by voice through the handset 27 or the earphone. When a card is inserted (step 71), the main controller 18 detects this via a sensor (not shown), drives a conveyance roller (not shown), and sucks the inserted card into the apparatus. Then, the magnetic stripe data on the card is read by the magnetic head provided in the apparatus (step 72). The read data is transmitted to a host device (not shown) via the interface 21.

  Next, a password input screen is displayed on the customer operation display unit 26 (step 73). When the user is a visually handicapped person, the switching of the screen is transmitted to the user by voice through the handset 27 or the earphone. In this case, the user reads the braille 34 of the numeric keypad 32 with his / her finger and inputs the password. Also in this case, since the mode is set to the separation detection mode in which the function of the key with which the finger is finally released is set, when the user releases the finger from the touch panel at the time of finding the ten-key 32 having a desired number, the number is detected. The numeric keypad 32 is made effective.

  When the password is input by the user (step 74), the main control unit 18 sends the input password to the host device and waits for a check result from the host device. When receiving a reply that the password is valid from the host device, the main control unit 18 displays an amount input screen on the customer operation display unit 16 (step 75). Also in this case, when the user is a visually handicapped person, the switching of the screen is transmitted to the user by voice by the handset 27 or the earphone.

  In this case, the user reads the Braille 34 of the numeric keypad 32 with a finger and inputs a refund amount. Also in this case, since the mode is set to the separation detection mode in which the function of the key with which the finger is finally released is set, when the user releases the finger from the touch panel at the time of finding the ten-key 32 having a desired number, the number is detected. The numeric keypad 32 is made effective.

  When the refund amount is input by the user (step 76), a confirmation screen for the input amount is displayed (step 77). Also in this case, when the user is a visually impaired person, the switching of the screen is transmitted to the user by voice through the handset 27 or the earphone. In this case, the user inputs the confirmation by reading the braille 34 of the confirmation key 33 with a finger. Also in this case, since it is set to the separation detection mode in which the function of the key with the finger released last is enabled, the confirmation key 33 is effective when the user lifts the finger from the touch panel when the confirmation key 33 is found. It is said.

  When the confirmation key 33 is input by the user (step 78), the main control unit 18 performs a withdrawal process (step 79), and the specified amount of bills or coins is loaded into the bill insertion / discharge port 24 or the coin insertion / discharge port. 25 is paid out. When the user is a visually handicapped person, the payout of banknotes or coins is transmitted by voice through the handset 27 or the earphones, whereby the user takes out the banknotes or coins from the banknote insertion / extraction port 24 or the coin insertion / extraction port 25. When it is detected that the user has taken out (step 80), the transaction is terminated. When the user forgets to take out the banknote or coin, the user waits for a predetermined time and transports the banknote or coin to be forgotten to a forgetting storage unit (not shown) (step 81).

  As described above, according to the fourth embodiment, since the disengagement detection mode is set in the vicinity of the customer operation display unit 26 and the invalid button for invalidating the input on the touch panel is provided, the function by the visually impaired person Key input can be accurately detected, and in particular, it is possible to further prevent erroneous input of a function key desired by a user on a transaction item selection screen.

  In each of the above embodiments, when a visually handicapped person performs an operation, the detection mode of key input is set to the separation detection mode. However, as shown in FIG. Good. As shown in FIG. 13 (a), single click detection is performed at the falling edge immediately after a long pressing state continues, and double click detection is performed as shown in FIG. 13 (b). The detection is performed at the second fall immediately after the state continues.

  In each of the above embodiments, braille is provided at a location corresponding to each function key displayed on the customer operation display unit 26. However, this may not be braille, and the corresponding function key can be identified. What is necessary is just a convex part.

It is a block diagram which shows the automatic transaction apparatus in 1st Embodiment. It is an external appearance perspective view which shows an automatic transaction apparatus. It is explanatory drawing which shows the display screen of the customer operation part in 1st Embodiment. It is a flowchart which shows operation | movement of 1st Embodiment. It is a time chart which shows detection of a key press. It is a block diagram which shows the automatic transaction apparatus of 2nd Embodiment. It is a flowchart which shows operation | movement of 2nd Embodiment. It is a flowchart which shows operation | movement of 3rd Embodiment. It is explanatory drawing which shows the contact state of the finger at the time of transaction item selection. It is explanatory drawing which shows the customer operation display part of 4th Embodiment. It is a flowchart which shows operation | movement of 4th Embodiment. It is explanatory drawing which shows depression of the invalid button in 4th Embodiment. It is a time chart which shows other detection modes. It is explanatory drawing which shows the customer operation part with the conventional Braille.

Explanation of symbols

11, 41 Automatic transaction device 18, 42 Main control unit 26 Customer operation display unit 31a, 31b, 31c Transaction key 32 Numeric keypad 34 Braille

Claims (4)

In an automatic transaction apparatus having a display input unit that performs input by pressing an input item displayed on the display unit,
A braille input unit is provided at a position facing the input item,
Have information indicating whether you are a sighted or visually impaired person in the information storage medium used for transactions,
An automatic transaction apparatus, wherein when information on the information holding medium is read and it is determined that the user is a visually impaired person, an input detection mode of the input item is set to a withdrawal detection mode. In an automatic transaction apparatus having a display input unit that performs input by pressing an input item displayed on the display unit,
A braille input unit is provided at a position facing the input item,
An automatic transaction apparatus, wherein when an earphone used by a visually impaired person is connected, the input detection mode of the input item is set to a withdrawal detection mode. In an automatic transaction apparatus having a display input unit that performs input by pressing an input item displayed on the display unit,
A braille input unit is provided at a position facing the input item,
An automatic transaction apparatus, characterized in that, when a position first touched by a user's finger is other than the input item, an input detection mode of the input item is set to a withdrawal detection mode. In an automatic transaction apparatus having a display input unit that performs input by pressing an input item displayed on the display unit,
A braille input unit disposed at a position facing the input item;
An input invalidating means for invalidating the input of the input item by being pressed;
An automatic transaction apparatus, wherein when the input invalidation means is pressed, an input detection mode of the input item is set to a withdrawal detection mode.

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