JP2008117029A - Method for checking out invalid procedure during creation of operational work procedure, method for generating command for preventing occurrence of failure, automatic execution command generation system, and program therefor - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To achieve a method for checking out an invalid procedure during creation of an operational work procedure, so as to previously prevent building of an invalid procedure thereinto, without depending on a worker for creating the procedure. <P>SOLUTION: In system change work conducted by combining procedures, server configuration and customer information to be work targets representing most of factors to decide propriety of implementation of the procedure are registered as configuration information 21, and these pieces of information and propriety of implementation of the procedure according to an implementation time zone are registered as a policy 22, thus checking (40 to 42) to prevent building of the invalid procedure thereinto. An operating terminal 1 is allowed to manage an execution command string 20 for work, information (parameter) 100 variable for each work, and a work name 20 tied thereto. By a procedure production program 30 for presenting a selectable procedure as a candidate, a work procedure is edited and decided, thereby generating (50) an execution command string (script file 60). <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to the operation work of a business processing computer system, and in particular, in a data center that operates and manages a server system that provides various business operation processing services to a plurality of customers, a change work performed by combining a plurality of procedures, When working with multiple customers and servers of many types and configurations, fraudulent procedures when creating operational work procedures suitable for preventing failures due to differences in target customers, server types, and implementation times The present invention relates to a checkout method, a command generation method for preventing a failure, an automatic execution command generation system, and a program thereof.

Business operation work such as system maintenance and system change for large-scale business systems in recent years is diverse in type, and accuracy of work performed by the department in charge of operation is required.
Therefore, by automating the system change work, it is possible to prevent manual work mistakes and improve work efficiency.

As an implementation method thereof, there is, for example, “a routine operation automatic processing program, a routine operation automatic processing method and a routine operation automatic processing apparatus” described in Japanese Patent Application Laid-Open No. 2004-362221 (Patent Document 1).
In the technique described in the above publication, when an abnormality occurs in a certain task during a routine operation by a computer, a task for which an execution condition is set to deal with the abnormality, that is, a task for starting re-execution is selectively executed. This eliminates the need for intervention by computer operators.
As described above, in the technique described in the above publication, it is possible to register a routine operation as a task in advance, but since there is no check whether the procedure can be performed, there is a risk of executing an illegal procedure. Remain.

  Further, as a method for preventing issuance of an illegal command at the time of execution, there is, for example, “command execution control system and control method, and program thereof” described in Japanese Patent Laid-Open No. 2006-79251 (Patent Document 2). In this technology, in the operation and maintenance work of servers and storage devices that provide business processing services to multiple customers, the work scope and system in charge for each person in charge are ruled and stored in a database, and dedicated commands are entered. By providing an interface and checking it, accidents such as data corruption due to prevention of operational errors are reduced.

As described above, according to the technique described in the above publication, it is possible to perform a check at the time of execution using a policy registered in advance. However, in this case, the existence of an illegal procedure is detected at the time of execution. There is a problem that man-hours are required for returning and manual work.
In order to solve this problem, when creating a procedure that combines procedures, it is possible to prevent the extraction of illegal procedures included in the procedure contents and the omission of necessary procedures by conducting reviews by experts in advance. An expert is indispensable for the review, and the information used to check the procedure depends on the knowledge of the expert.

JP 2004-36211 A JP 2006-79251 A

As described above, in the technique described in Patent Document 1, it is possible to register a routine operation as a task in advance, but the risk of executing an illegal procedure is not checked because the procedure is not checked. Sex remains. In the technique described in Patent Document 2, it is possible to perform a check at the time of execution using a policy registered in advance. In this case, the existence of an illegal procedure is discovered at the time of execution. There is a problem that man-hours are required for the work by.
And in order to solve this problem, in the creation of work procedures that combine procedures, it is possible to prevent extraction of illegal procedures included in the procedure contents and omission of necessary procedures by conducting reviews by experts in advance. However, an expert is indispensable for the review, and the information used for checking the procedure depends on the knowledge of the expert, and the brain of a few experts must be required.

(the purpose)
Therefore, an object of the present invention is to check an illegal procedure check-out method, a command generation method, and an automatic execution at the time of creation of an operation work procedure for preventing the creation of an illegal procedure in advance, without depending on the worker who creates the procedure. It is to provide a command generation system and its program.

  An automatic execution command generation system according to the present invention includes a work procedure information storage unit that defines a work procedure and a command sequence associated with the work procedure, a work procedure policy storage unit that defines whether or not the work procedure can be performed based on the work target information, and a server Server configuration information storage means that stores the configuration information of the customer system including information, and policy information associated with the selected parameters and target information is extracted from the selected procedure and target information, and the work procedure is determined Policy checking means for checking whether or not the procedure can be executed, and command string generating means for generating a command string associated with the selected procedure.

The illegal procedure checkout method at the time of creating an operation work procedure according to the present invention configures a server configuration and customer information that constitutes a work target that occupies many of the factors that determine whether or not the procedure can be performed in a system change work that combines procedures. As information, whether or not the procedure can be executed according to the information and the execution time period is registered as a policy, and a check is performed to prevent the creation of an illegal procedure.
The command generation method for creating an operation work procedure according to the present invention allows the operation terminal to manage a work execution command sequence, information (parameters) variable for each work, and a work name associated therewith, which can be selected. An execution command string (script file) is generated by editing and confirming a work procedure by a procedure creation program that presents as candidates.
In the change work, register the type, configuration, and customer information of the target server as configuration information, and prevent omission of procedures that need to be executed depending on the customer, type, configuration, and creation time of the target server. In addition, by registering a work rule as a policy to add a work procedure that is prohibited from being executed and checking it when creating the work procedure, a procedure setting error when editing the work procedure is prevented.

According to the present invention, when creating a procedure combining tasks using a dedicated work procedure creation interface, execution is prohibited or essential by inputting the attributes and time of the target server in advance. By checking the procedure, it is possible to prevent the omission of work during execution and the execution of prohibited procedures.
In addition, by selecting the template of the work scheduled to be performed and entering the information of the work target, the worker can automatically prevent illegal procedures from being executed and essential procedures from being leaked. Because it is possible to generate a script file with low risk, it is possible to create a modified work procedure without depending on the skill level of the procedure creator. Generation can be reduced.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
FIG. 1 is a configuration diagram of an unauthorized procedure checkout system when creating an operation work procedure according to an embodiment of the present invention.
In FIG. 1, an operation terminal 1 displays an input device 11 for receiving a procedure selection and parameter input from an operator, a display device 12 for displaying procedure contents and input contents, and further displaying a work procedure, after editing. A procedure creation program 30 to be confirmed, a policy check program 40 for performing a policy check of a procedure created by reading server configuration information and a work target policy, a command sequence generation program 50 for generating a command sequence based on the confirmed procedure, a creation procedure, Work procedure information 20 defining commands associated with it, server configuration information 21 for holding customer / server type / configuration information, and work target policy 22 for holding policy information on whether or not a procedure can be executed based on a customer, server name, etc. ing.

The procedure creation program 30 inputs the work procedure registered in the work procedure information 20 from the procedure input unit 31. Next, the operator selects a target procedure from the procedures displayed on the procedure display unit 32, and the operator inputs a parameter to the command string parameter 100 for each operation by the parameter input unit 33. Create a procedure.
The policy check program 40 causes the policy check reading unit 41 to read the server configuration information 21 and the work target policy 22 using the target server name input by the worker as a key. Next, the policy check unit 42 checks whether the policy is not violated from the work procedure created by the procedure creation unit 34 and the information read by the policy reading unit 41.
If there is no policy violation, the work procedure and parameter information created by the procedure input unit 51 of the command sequence generation program 50 are read, and the work command sequence 60 is generated by the command sequence generation unit 52.

FIG. 2 is a diagram showing an example of registration of work procedure information defined by the system shown in FIG.
In the work procedure information, the name of the procedure that represents the content of the work, the name of the work to be performed in that procedure (specific work flow), the command string associated with them, and parameters (variable information determined during the work, entered by the operator) And the item to be replaced in the command string).

FIG. 3 is a diagram showing an example of registration of server configuration information defined by the system shown in FIG.
In the server configuration information, a server name that can be a work target, a customer name that owns the server, and the configuration and type of the server are registered.

4, FIG. 5, FIG. 6, FIG. 7 and FIG. 8 are diagrams showing examples of registration of work procedure policies in the procedure creation program according to an embodiment of the present invention.
In the procedure creation program, work procedure policies for checking whether or not the work that must be performed by the customer, the server configuration, and the execution time are not leaked according to the type are shown.
In FIG. 4, “target customer” indicates the name of the customer to be subject to policy check, “required / prohibited” indicates whether the procedure subject to policy check is required or prohibited, and “procedure” is required or prohibited. Represents work.

In FIG. 5, “target server” indicates a server that is a target of policy check, “required / prohibited” indicates whether a procedure that is a target of policy check is required or prohibited, and “procedure” indicates a required task. .
In FIG. 6, “server configuration” indicates the configuration of the server subject to policy check, “required / prohibited” indicates whether the procedure subject to policy check is mandatory or prohibited, and “procedure” indicates mandatory or prohibited. Represents the work to be.

In FIG. 7, “server type” indicates the type of server subject to policy check, “required / prohibited” indicates whether the procedure subject to policy check is mandatory or prohibited, and “procedure” is mandatory or prohibited. Represents the work to be.
In FIG. 8, “Implementation time zone” represents the implementation time zone of the work subject to policy check, “Mandatory / prohibited” represents whether the procedure subject to policy check is mandatory or prohibited, and “Procedure” Indicates work that is required or prohibited.

FIG. 9 is a diagram showing an example of a procedure creation screen of the procedure creation program according to the embodiment of the present invention. FIG. 10 is a flowchart showing a procedure up to procedure confirmation using the procedure creation program according to the embodiment of the present invention.
Hereinafter, these will be described in correspondence.
A screen (A) in FIG. 9 shows a full screen necessary for creating a procedure. The upper part of the screen is a part for inputting parameters necessary for creating the procedure. The “procedure list” in the left frame at the bottom of the screen has a function for displaying a list of work procedure information registered in the work procedure information. An operator can select a desired procedure. The “work procedure” in the right frame has a function of displaying the procedure selected in the “procedure list” and added (pressing the button “a” on the screen). Further, when a plurality of procedures are displayed in the “work procedure”, the work order can be changed (pressing the buttons b and c on the screen). As described above, the operator can create a command sequence by confirming the procedure (pressing the button d on the screen) by changing the order and combination of procedures without being aware of the command to be issued. is there.

Screen (B) is an example in the case of selecting a work procedure. As shown in FIG. 10, input parameters (work creation parameters) such as work name and customer name at the top of the screen (1001), and select the procedure corresponding to the work to be performed at the bottom of the screen from the “Procedure List”. Add (1002).
Drawing (D) is a specific example of the parameter input screen for command creation. In the procedure creation program of the present invention, it is necessary to input parameters for each procedure (information that varies for each operation) when selecting a procedure. Therefore, the input items defined in the operation procedure information are displayed as in the screen (D). The operator inputs a specific value (1003).

Screen (C) is an example when the procedure is confirmed and a policy check is performed. The server configuration information using the input target server name as a key and the work target policy are read (1004, 1005). Based on the procedure added to the “work procedure”, the read server configuration information, and the work target policy, it is checked whether or not the policy is violated (1006). If the policy is violated (1007), the process returns to step 1002 to display a warning message (dialog e in the screen) on the screen (C).
Thereafter, a command file (script file) is created by generating a script file (pressing button e on screen (D)).

FIG. 11 is a flowchart of a command sequence generation procedure according to an embodiment of the present invention.
In FIG. 11, a command string is generated based on the work procedure created in the flow of FIG.
The created work procedure is read into the command string generation program by the “Create script file” button on the parameter input screen (D) of the procedure creation program (1101).
Next, a command corresponding to each work name defined in the work procedure is read from the work procedure information (1102), and a replacement character string is searched from the command string (1103). If there is a replacement character string (1104), the parameter input at the time of generating the procedure is replaced with the replacement character string of the command string (1105), and the command is repeated by the number of parameters (1106). The created contents are output as a work command string file (script file) (1107).

FIG. 12 is a diagram showing a specific example of a script file (execution command string) created by the command string generation program of the present invention.

  Each procedure of the procedure creation process flow of FIG. 10 and the command sequence generation process flow of FIG. 11 is programmed, and the completed procedure creation process program and command sequence generation process program are recorded on a recording medium such as a CD-ROM. Store it in. By mounting this recording medium on the computer in the operation terminal shown in FIG. 1 and installing and executing the procedure creation processing program and the command sequence generation processing program on the computer, the present invention can be easily realized. Is possible.

  The business processing system of a plurality of customers can be used for an outsourcing service for configuration change work in a shared use data center equipped with an operation terminal for operation and maintenance.

1 is a configuration diagram of an unauthorized procedure checkout system according to an embodiment of the present invention. FIG. It is a figure which shows the example of registration of the work procedure information managed within the operation terminal of FIG. It is a figure which shows the example of registration of the server structure information managed within the operation terminal of FIG. It is a figure which shows the example of registration of the command work object policy (customer essential / prohibition rule) managed within the operation terminal of FIG. It is a figure which shows the example of registration of the command work object policy (target server essential / prohibition rule) managed within the operation terminal of FIG. FIG. 3 is a diagram illustrating a registration example of a command work target policy (server configuration mandatory / prohibited rule) managed in the operation terminal of FIG. 1. It is a figure which shows the example of a registration of the command work object policy (server type essential / prohibition rule) managed within the operation terminal of FIG. It is a figure which shows the example of registration of the command work object policy (implementation time essential / prohibition rule) managed within the operation terminal of FIG. It is a figure which shows the example of a screen of the procedure creation program which concerns on one Embodiment of this invention. It is an operation | movement flowchart of the procedure creation process procedure which concerns on one Embodiment of this invention. It is an operation | movement flowchart of the command sequence production | generation process procedure which concerns on one Embodiment of this invention. It is a figure which shows the specific example of the script file (execution command sequence) created with the command sequence generation program which concerns on one Embodiment of this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 ... Operation terminal 11 ... Input device 12 ... Display device 20 ... Work procedure information 21 ... Server configuration information 22 ... Work target policy 30 ...・ Procedure creation program 31 ・ ・ ・ ・ Procedure input unit 32 ・ ・ ・ ・ Procedure display unit 33 ・ ・ ・ ・ Parameter input unit 34 ・ ・ ・ ・ Procedure creation unit 40 ・ ・ ・ ・ Policy check program 41 ・ ・ ・ ・ Policy Reading unit 42... Policy check unit 50... Command sequence generation program 51... Procedure input unit 52. Parameters

Claims (5)

Work procedure information storage means defining a work procedure and a command sequence associated with it,
Work procedure policy storage means defining whether or not the work procedure based on the work object information is performed,
Server configuration information storage means for storing customer system configuration information including server information;
Policy checking means for extracting the necessary parameters and policy information associated with the target information from the selected procedure and target information, and checking whether or not the procedure can be performed when finalizing the work procedure;
An automatic execution command generation system comprising command sequence generation means for generating a command sequence associated with a selected procedure. The policy check means inputs parameters such as work name and customer name, selects and adds procedures corresponding to the work to be performed, and displays specific items on the screen displaying the input items defined in the work procedure information. When a value is entered, the server configuration information using the entered target server name as a key and the work target policy are read.
Based on the procedure added to the procedure corresponding to the above work, the read server configuration information, and the work target policy, check whether it violates the creation target policy,
If the policy to be created is violated, a warning message is displayed,
An illegal procedure check-out method at the time of creating an operation work procedure characterized by creating a command sequence by generating a script file when there is no violation. The command sequence generation means reads the created work procedure,
Read the command corresponding to each work name defined in the work procedure from the work procedure information,
Search the command string for the replacement string,
If the replacement string exists, replace the parameter entered at the time of procedure generation with the replacement string of the command string,
Also, a command generation method for creating an operation work procedure, characterized in that the command is repeated for the number of parameters, and the created content is output as a script file.   Parameters such as work name and customer name are input to the computer, procedures corresponding to the work to be performed are selected and added, and specific values are displayed on the screen where the input items defined in the work procedure information are displayed. Procedure to confirm that it has been entered, server configuration information using the entered target server name as a key, procedure to read the work target policy, procedure added to the procedure corresponding to the above task, read server configuration information and task A procedure for checking whether or not the created policy is violated based on the created policy, a procedure for displaying a warning message when the created policy is violated, and a script when not violated. A program for checking out an illegal procedure when creating an operation procedure to generate a file and create a command sequence.   Procedure for reading the created work procedure to the computer, procedure for reading the command corresponding to each work name defined in the work procedure from the work procedure information storage means, procedure for searching for the replacement character string from the command string, and replacement character string exist In this case, the procedure for replacing the parameter entered at the time of generating the procedure with the replacement string for the command sequence, and the procedure for repeating the command for the number of parameters and outputting the created contents as a script file are executed. Program for command generation when creating the operation work procedure for.

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