JP2008112223A - Service use management device, service providing device, service charging system, and service charging method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a service use management device for saving a service user's labor to charge a fee paid for another person, and for charging the fee regardless of the payment method of the fee. <P>SOLUTION: Service reservation to an external service device 30 is operated by a service use management server 1, and a service fee to be reported from the external service device 30 after the service is provided and fee payer information are received by the service use management server 1, and the settlement is requested to an in-house settlement device 2. Thus, it is possible for a fee payer to settle the payment by the in-house settlement device 2 without performing the fare adjustment processing of the paid service fee. Therefore, even when the amount of the use sum is small, or the payment of the fee is made by cash to the external service device 30, the in-house settlement is executable. Also, it is not necessary to provide any special device at a service provision side. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to a service use management apparatus that requests a service providing apparatus arranged on a network such as the Internet and performs a settlement process for the received service.

There is a service providing form in which a service providing apparatus arranged on a network such as the Internet is requested to provide a service and the provided service is received at an actual store such as a convenience store. The service user pays the service usage fee in cash at the store and receives a receipt from the store.
If the user of the service belongs to a company and is provided with a service as a job, the received receipt is returned to the company for settlement. In this way, the actual cost bearer is reimbursed for the temporarily burdened cost.

  However, if the service to be provided is a print service such as net print, the service usage fee is often small, so it is considered that the service user is troublesome in the checkout process, and a small amount of money is borne by himself / herself. There was a problem of doing it.

Patent Documents 1 and 2 disclose a system that performs settlement with electronic money for a service on the Internet.
Moreover, in patent document 3, a cost payment origin issues a card to a user, and a user pays expense using this card. The cost payer's personal identification number is input to the card, and the device arranged at the expense generation destination transmits information on the cost together with the personal identification number to the payment source device via the network.

JP 2002-56302 A JP 2001-160875 A JP 2003-22352 A

  However, the technologies described in Patent Documents 1 and 2 are based on the premise of electronic money settlement, and have a problem that they cannot cope with cash settlement. Further, in the technique of Patent Document 3, it is necessary to provide a new dedicated device for reading a card issued by a cost bearer to a service user.

  The present invention has been made in view of the above circumstances. A service use management apparatus, a service billing system, and a service billing method that can save the trouble of billing a renewed fee and can be billed regardless of the fee payment method. The purpose is to provide.

In order to achieve this object, the service use management apparatus of the present invention accepts at least service identification information for identifying a service provided by the service providing apparatus and information on a payer who pays a service fee for the service as a service reservation. Means for storing the service identification information and the payment planner information in association with the reservation identification information attached to the service reservation; and the payment schedule set in the payment planner information The notification means for notifying the reservation identification information to the user's terminal, and the reservation identification information input by the service providing apparatus is acquired and compared with the reservation identification information stored in the storage means, or the input The verification result is confirmed by obtaining the collation result between the reserved identification information and the reserved identification information stored in the storage means from the service providing apparatus. Authentication means for determining whether or not to permit service provision, at least the reservation identification information notified from the service provision apparatus after service provision, a service provision fee, and fee payer information A first acquisition means for acquiring information, a comparison means for comparing whether or not the reservation identification information notified from the service providing apparatus and the fee payer information match information stored in the storage means; When a match is detected by the comparison means, the service provision fee and the fee payer information are transmitted to a payment device to request payment for payment.
According to the present invention, it is possible for a payer to make a payment with a payment device without performing a payment process for the paid service fee. Therefore, even if the usage amount is small or the fee is paid to the service providing apparatus with cash, the settlement by the settlement apparatus is possible.

In the above configuration, the service identification information and the payment planner information are transmitted to the service providing apparatus, and the service reservation means for making the service reservation, and issued by the service providing apparatus after the service reservation is completed. It is good to have the 2nd acquisition means which acquires the said reservation identification information made.
Accordingly, it is possible to make the service usage management apparatus make a service reservation, and to notify the service usage management apparatus of the paid service provision fee.

Further, in the above configuration, the generation means for generating the reservation identification information and the reservation identification information input by the service providing apparatus are acquired and collated with the reservation identification information generated by the generation means. It is good to have the transmission means which transmits the process target data processed by the service which the said service provision apparatus provides to the said service provision apparatus, when succeeding.
Therefore, the user can receive the service with the desired service providing apparatus simply by inputting the reservation identification information.

Further, in the above configuration, when an employee database in which employee personal information is registered is provided, the settlement request means determines whether or not the fee payer is registered in the employee database, and is registered as an employee The settlement apparatus may be requested for settlement.
Accordingly, it is possible to permit the settlement processing only for the employees registered in the employee database.

The service providing apparatus of the present invention is a service providing apparatus that provides a service, and includes input means for inputting reservation identification information for identifying a reserved service, service identification information for identifying a service to be provided, and a service fee. At least the payment planner information of the customer and the service usage management device that issues the reservation identification information for identifying the reserved service. Inquiry means for inquiring whether or not it is registered in an apparatus; and acquisition means for acquiring data to be processed from the service management apparatus when the input reservation identification information is registered in the service use management apparatus; Processing means for processing the data to be processed and providing a service after confirming payment of the service fee; After providing-bis, and configured to have said reservation identification information to the service use management apparatus, and the service providing fee, and notification means for notifying said fee payer information.
According to the present invention, the charge payer can make a payment with the payment apparatus without performing the settlement process of the paid service charge. Therefore, even if the usage amount is small or the fee is paid to the service providing apparatus with cash, the settlement by the settlement apparatus is possible.

The service billing system of the present invention comprises at least storage means for storing service identification information for identifying a service provided by a service providing device and information on a service fee payment planner as a service reservation, and providing service information to the service providing device. An acquisition unit that performs reservation and acquires reservation identification information issued by the service providing apparatus after completion of the reservation, and a transmission unit that transmits the reservation identification information to the terminal set in the payment planner information The service usage management device, the service identification information notified at the time of service reservation from the service usage management device, and the payment planner information are input, and the reservation identification information for identifying the service reservation is input to the service usage management The issuing means to issue to the device and the reservation identification information entered by the operating means are legitimate information. Authentication means for authenticating whether or not, an acquisition means for acquiring data to be processed from the service usage management device upon successful authentication, and processing of the data to be processed after confirming payment of a service fee A service providing device comprising: a processing means for providing; and a notification means for notifying the service use management device of the reservation identification information, the service providing fee, and the fee payer information after providing the service. It has a configuration.
According to the present invention, the charge payer can make a payment with the payment apparatus without performing the settlement process of the paid service charge. Therefore, even if the usage amount is small or the fee is paid to the service providing apparatus with cash, the settlement by the settlement apparatus is possible. In addition, the service providing side does not need any special processing, so that it is not necessary to provide a separate device.

The service billing system according to the present invention includes a storage means for storing service identification information for identifying a service provided by a service providing apparatus and information on a service fee payer as at least a service reservation, and a reservation identification for identifying a service reservation. An issuing means for issuing information; an input means for inputting reservation identification information for identifying a reserved service; and transmitting the inputted reservation identification information to the service usage management apparatus. Inquiry means for inquiring whether or not the corresponding reservation identification information is registered in the service usage management apparatus, and when the service identification information is registered in the service usage management apparatus, the service usage management apparatus performs processing. Acquisition means for acquiring the data, and after confirming payment of the service fee, Processing means for processing the target data to provide a service; and notification means for notifying the service usage management device of the reservation identification information, the service provision fee, and the fee payer information after providing the service; And a service providing apparatus having the above.
According to the present invention, the charge payer can make a payment with the payment apparatus without performing the settlement process of the paid service charge. Therefore, even if the usage amount is small or the fee is paid to the service providing apparatus with cash, the settlement by the settlement apparatus is possible.

The service billing method of the present invention includes a step of accepting at least service identification information for identifying a service provided by a service providing apparatus and payer information for paying a service fee for the service as a service reservation; The service identification information and the payment planner information are registered in association with the reservation identification information attached, and the reservation identification information is stored in the payment planner's terminal set in the payment planner information. A step of notifying, a step of acquiring reservation identification information input by the service providing apparatus, checking with the registered reservation identification information, and determining whether or not to permit service provision; The reservation identification information, service provision fee, fee payer information, which will be notified later from the service provision device, Obtaining at least information, comparing the reservation identification information notified from the service providing device with whether or not the fee payer information matches the registered information, the reservation identification information, When the charge payer information matches the registered information, the service provider charge and the charge payer information are transmitted to a payment device to request payment.
According to the present invention, the charge payer can make a payment with the payment apparatus without performing the settlement process of the paid service charge. Therefore, even if the usage amount is small or the fee is paid to the service providing apparatus with cash, the settlement by the settlement apparatus is possible.

  According to the present invention, it is possible to save the trouble of charging a renewed fee and to charge regardless of the fee payment method.

  Preferred embodiments of the present invention will be described with reference to the accompanying drawings.

First, the configuration of the present embodiment will be described with reference to FIG.
In this embodiment, the service use management server 1 and the in-house payment apparatus 2 are arranged in a secure in-house network such as the intranet 3. The service usage management server 1 on the intranet 3 can be connected to the external Internet 5 via the firewall 4. On the Internet 5, an external service management apparatus 20 that manages the provision of services and an external service apparatus 30 that actually provides services are provided. In FIG. 1, only one external service management device 20 and one external service device 30 are shown. However, there are a plurality of these devices that provide services on the Internet.

  The service usage management server 1 makes a usage reservation for a service requested by a user to an external external service management device 20 or requests a settlement process for a service provided by the external service device 30 as an internal payment device. 2 is requested.

  The in-house payment apparatus 2 executes various processes associated with payment based on information from the service use management server 1.

  FIG. 2 shows the configuration of the service usage management server 1. As shown in FIG. 2, the service usage management server 1 includes an interface unit (which functions as a receiving unit and a transmission unit of the present invention) 10, a service management unit (a usage reservation unit of the present invention, a first acquisition unit, (Corresponding to second acquisition means, authentication means, comparison means, notification means, and acquisition means) 11, data storage section 12, settlement request section (corresponding to the settlement request means of the present invention) 13, It has.

An interface unit (corresponding to a notification unit of the present invention) 10 is a functional unit for inputting information for a user to receive service provision, and a display for displaying an information input screen provided from the service management unit 11 A device and an input device for inputting reservation information.
On the display device, a reservation completion notification issued for the use reservation made by the user is displayed under the control of the service management unit 11. The user confirms the reservation completion notice, and receives the provision of the service by inputting the reservation identification information and the user identification information (these information will be described later) to the external service device 30 placed in the store. It becomes possible.
Further, the interface unit 10 may be connected to a terminal owned by a user and input reservation information input from this terminal. The user's terminal may be placed in the intranet 3 in the company, or may be placed outside the intranet 3. When placed outside the intranet 3 and connected to the interface unit 10 using the Internet 5 or the like, a reservation for use from an external terminal is also accepted by a VPN (Virtual Private Network).

  In the input information input by the user from the interface unit 10, as shown in FIG. 4A, the reservation date and time for receiving the service, the service identifier (for example, URL) for identifying the service to be provided, and the reservation user are identified. The reservation person ID is included. Further, when the reservation person and the user who receives the service are different, it is necessary to input the user ID. An employee ID can be used as the reservation ID or user ID. In addition, an e-mail address of a reservation person or user who notifies reservation identification information, which will be described later, and print data to be processed are also input. The input information input from the interface unit 10 is accumulated in the data storage unit 12 under the control of the service management unit 11.

  The service management unit 11 is connected to the intranet 3 and makes a use reservation for the external service management device 20 placed outside the intranet 3 on behalf of the user. Further, the service management unit 11 receives the reservation identification information sent from the external service management device 20 when the use reservation is completed, and registers it in the data storage unit 12. This reservation identification information is information for identifying the registered use reservation, and is issued by the external service management device 20 and notified to the service management unit 11. The service management unit 11 displays this reservation identification information on the interface unit 10 or transmits it to an e-mail address registered as input information.

FIG. 4B shows reservation registration information stored in the data storage unit 12. As shown in FIG. 4B, the reservation registration information includes a reservation date and time, a service identifier (for example, URL), a reservation person ID (for example, an employee number), a user ID (for example, an employee number) shown in FIG. In addition to input information such as print data (for example, a file name), reservation identification information notified from the external service management apparatus 20, a scheduled usage amount, and the like are included.
FIG. 4C shows usage reservation information that the service management unit 11 notifies the external service management device 20 at the time of usage reservation. As shown in FIG. 4C, the use reservation information includes a reservation date and time, a service identifier such as a URL, and print data.
FIG. 4D shows a reservation completion notification transmitted by e-mail to the interface unit 10 or the user's terminal after the use reservation is completed. As shown in FIG. 4D, the reservation completion notice displays the reservation date and time, reservation identification information, reservation user ID, user ID, scheduled usage amount, and the like.

When the service management unit 11 receives a service completion notification from the external service management device 20 and service usage information indicating an outline of the provided service, the service management unit 11 compares the reservation registration information with the service usage information. If the two match, the settlement request unit 13 is notified to issue a settlement request.
FIG. 4E shows service usage information. As shown in FIG. 4E, service usage information includes usage date and time, service identifier, reservation identification information, user name (or employee number), usage fee, and service provision. Contains status information indicating success or failure.

  The settlement request unit 13 takes out the service usage information stored in the data storage unit 12 in response to the notification from the service management unit 11 and transfers the service usage information to the in-house settlement apparatus 2 to request settlement. In addition to the reservation registration information shown in FIG. 4B, the data storage unit 12 stores an employee database in which employee personal information is registered.

Next, the external service management apparatus 20 will be described with reference to FIG. The external service management device 20 registers the requested service request via the network and provides the service to the registered authorized user. After the service is provided, service usage information indicating the service provision result is transmitted to the service request source apparatus to notify the completion of the service. Note that an existing device that has already been installed can be used as the external service management device 20 and the external service device 30.
As shown in FIG. 3, the external service management apparatus 20 includes a reservation identification information generation unit (corresponding to issuing means of the present invention) 21, a reservation information input unit 22, and a reservation information collating unit (corresponding to authentication means of the present invention). 23, a settlement unit 24, a usage status management unit 25, a reservation / utilization data storage unit 26, and a data communication unit 27 (which functions as an acquisition unit and a notification unit of the present invention).

  When the reservation identification information generating unit 21 receives the usage reservation information from the service usage management server 1, the reservation identification information generating unit 21 generates reservation identification information for identifying the input reservation, and the data communication unit 27 and the reservation / use data storage unit 26. And output.

  The data communication unit 27 transmits the reservation identification information generated by the reservation identification information generation unit 21 to the reservation service use management server 1. The reservation / use data storage unit 26 registers the use reservation information transmitted from the service use management server 1 in association with the generated reservation identification information.

  The reservation information input unit 22 is an interface unit through which a user who receives service provision inputs reservation information. The information input from the reservation information input unit 22 includes reservation identification information, a user name (employee ID, employee name, etc.) receiving service provision, service selection information for selecting a desired service, and the like.

  The reservation identification information input by the reservation information input unit 22 is transferred to the reservation information verification unit 23. The reservation information verification unit 23 searches the reservation / use data storage unit 26 for the input reservation identification information, and verifies whether or not the input reservation identification information is a registered regular one. If the verification is successful, the usage status management unit 25 is notified of the verification success.

  The settlement unit 24 performs settlement using cash, a prepaid card, a non-contact IC card, or the like. When the payment of the fee is completed, the usage status management unit 25 is notified of the completion of the payment.

  The usage status management unit 25 manages the processing status of the external service device 30, generates service usage information, and transmits the service usage information to the reservation source service usage management server 1. In addition, when the collation by the reservation information collating unit 23 is normally completed and the settlement unit 24 receives a settlement end notification, the usage state managing unit 25 stores the data accumulated in the reservation / utilization data accumulating unit 26 as an external service device. For example, print processing is executed. The data communication unit 27 receives the above-described use reservation information via the network, and transmits a reservation completion notification and service use information to the service management unit 11.

  The service usage information is also output and stored in the reservation / use data storage unit 26. The service usage information may be transmitted to the reservation source service usage management server 1 every time the provision of the service is completed, or stored in the reservation / use data storage unit 26 and determined every month. It may be notified to the reservation-use service usage management server 1 for each period.

Next, the operation procedure of this embodiment will be described. First, the processing procedure of the service management unit 11 at the time of use reservation will be described with reference to the flowchart shown in FIG.
A user who makes a reservation inputs information necessary for the use reservation of the external service through the interface unit 10 (step S1). The input information is stored in the data storage unit 12 under the control of the service management unit 11 (step S2). The input information includes information shown in FIG. Next, the service management unit 11 makes a service use reservation to the external service management apparatus 20 (step S3). When the use reservation in the external service management device 20 is completed, reservation identification information is transmitted from the external service management device 20 to the service management unit 11. The service management unit 11 stores the reservation identification information sent from the external service management device 20 in the data storage unit 12, and notifies the user via the interface unit 10 (step S4). The reservation identification information is not only displayed on the interface unit 10 but also transmitted to the user's e-mail address input by the reservation person when setting the use reservation.

Next, a processing procedure of the external service management apparatus 20 when providing a service will be described with reference to a flowchart shown in FIG.
First, reservation identification information and a user ID (employee number) are input at the reservation information input unit 22 of the external service management apparatus 20. When the reservation identification information and the user ID are input, the reservation information verification unit 23 verifies the input information (step T1). The reservation information collation unit 23 searches the reservation / use data storage unit 26 to determine whether it is registered regular reservation identification information. If the verification is successful (step T2 / YES), the external service management device 20 requests the user to deposit a service usage fee (step T4). The payment method here may be any method such as cash, credit card, prepaid card, electronic money or the like. When the payment unit 24 successfully collects the charges (step T5 / YES), the print data transmitted from the service management unit 11 is transferred to the external service device 30 and the service provision is started (step T8). For example, a service for printing out data received via a network is provided. Note that if the verification is not successful (step T2 / NO), or even if a predetermined time has elapsed (step T6 / NO) and the charge cannot be collected, the processing is interrupted (step T3, T7).

  When the provision of the service is completed, the external service management apparatus 20 transmits service usage information to the service usage management server 1 (step T9).

Next, the processing procedure of the service management unit 11 that has received the service usage information transmitted from the external service management apparatus 20 after completion of the service provision will be described with reference to the flowchart shown in FIG.
The service management unit 11 notified of the service usage information from the external service management apparatus 20 compares the service usage information with the reservation registration information shown in FIG. The reservation registration information stored in the data storage unit 12 is compared with the service usage information (step S10). If the usage contents do not match (step S11 / NO), the processing is interrupted (step S12). If the usage contents match (step S11 / YES), the service management unit 11 searches the database with the user ID described in the service usage information (step S13). If the user is not an employee, the service management unit 11 stops without executing the settlement process (step S15). If the user is an employee registered in the database (step S14 / YES), the service management unit 11 outputs a settlement request to the settlement request unit 13. The settlement request unit 13 outputs the usage fee and employee information included in the service usage information to the in-house payment apparatus 2 (step S16), and performs a settlement process (step S17).

  As described above, in this embodiment, the service usage management server 1 makes a service reservation for the external service device 30 and manages the service fee notified from the external service device 30 after the service is provided and the fee payer information. The server 1 receives the information and requests the in-house payment apparatus 2 for payment. For this reason, the charge payer can make a payment with the in-house payment apparatus 2 without performing the settlement of the paid service charge. Therefore, even if the usage amount is small or the external service device 30 is paid in cash, the in-house payment apparatus 2 can make a payment. Further, it is not necessary to provide a special device on the service providing side.

A second embodiment of the present invention will be described with reference to the accompanying drawings. In the service usage management server 1 of this embodiment, when the service reservation information is input from the user at the interface unit 10, the service management unit (functioning as the issuing means of the present invention) 11 registers the service reservation information and makes a reservation. The usage ID for identifying the service is issued. The issued usage ID is transmitted by e-mail to the terminal of the person who plans to pay the fee.
When the usage ID is input by the user, the external service management device 20 transmits the input usage ID to the service usage management server 1 and determines whether or not the usage ID is issued by the service usage management server 1. Authenticate. When the usage ID transmitted from the external service management device 20 is a registered usage ID, the service usage management server 1 transmits data registered with this usage ID to the external service management device 20. .

  The service usage information input by the interface unit 10 includes a reservation date and time, a service identifier (for example, URL) shown in FIG. 4A, print data to be printed by the external service device 30, or a file name of the print data, a reservation person ID, The user ID and the e-mail address for notifying the user of the use ID issued by the service management unit 11 are included. An employee ID can be used as the reservation ID and the user ID. If the reservation person and the user are the same person, the input of the user ID can be omitted. Information input through the interface unit 10 is accumulated in the data storage unit 12 under the control of the service management unit 11.

When the service reservation information is input through the interface unit 10, the service management unit 11 generates a use ID for identifying the service. Service reservation information is registered in the data storage unit 12 in association with this usage ID. Further, the service management unit 11 displays the generated usage ID on the interface unit 10 as necessary, or transmits it to the user's e-mail address set in the service reservation information. Further, when the service management unit 11 receives a service inquiry to which the usage ID is added from the external service management device 20, the service management unit 11 transfers the print data registered with the usage ID to the external service management device 20 that has made the inquiry. In this embodiment, a print process for printing print data will be described as an example of a service provided by the external service device 30. However, the present invention can also be provided for the provision of various other services. it can.
In addition, when the service provision by the external service device 30 is completed, the service management unit 11 acquires service usage information illustrated in FIG. 4E from the external service management device 20. Based on this service usage information, the service management unit 11 requests payment from the in-house payment apparatus 2.

FIG. 8 shows the configuration of the external service management apparatus 20. The external service management apparatus 20 includes an operation display unit 51, a data communication unit (functioning as input means of the present invention) 52, a settlement unit 53, and a control unit (functioning as inquiry means, acquisition means, and notification means of the present invention) 54. It has.
The operation display unit 51 includes an operation panel that can be operated by a user and a display screen that displays information. The display screen displays a list of services that can be provided by the service providing apparatus, a service fee necessary for receiving the service, and the like. In addition, a usage ID, selection information for selecting a service to be provided, and the like can be input from the operation panel.
The data communication unit 52 is connected to the service usage management server 1 via a network such as the Internet, and whether or not the usage ID input by the operation display unit 51 is a regular usage ID registered in the service usage management server 1. Inquire. If it is determined that the inquired usage ID is a regular ID, the print data transmitted from the service usage management server 1 is received and sent to the control unit 54.
The settlement unit 53 performs settlement using cash, a prepaid card, a non-contact IC card, or the like. When the payment of the fee is completed, the control unit 54 is notified of the completion of the payment.

When the selection of the service to be provided and the usage ID are input by the user, the control unit 54 transmits the input usage ID to the service usage management server 1 to check whether the service usage reservation is registered. Inquire. When there is a response from the service usage management server 1 that there is a service usage reservation with this usage ID, and when print data to be printed is transmitted from the service usage management server 1, this print data is received and the external service device Forward to 30.
Further, when the processing in the external service device 30 is completed, the external service management device 20 transmits a usage ID, a usage amount, a service identifier (for example, URL) for identifying the service, and the like to the service management unit 11.

Next, the processing procedure of the service management unit 11 that has received registration of service usage information will be described with reference to the flowchart shown in FIG.
When receiving a service use reservation from the interface unit 10 (step S21), the service management unit 11 prompts the reservation person to input service reservation information. The service reservation information includes a reservation date and time for receiving the service, a service identifier (for example, URL) for identifying the service to be provided, print data to be printed by the external service device 30, or an identification ID of the print data, and the reservation person Such as a user ID for identifying a user who actually uses the service, an e-mail address of the user, and the like.
The service usage information input by the reservation person is stored in the data storage unit 12 under the control of the service management unit 11 (step S22). Next, the service management unit 11 issues a usage ID for the registered service reservation information. The issued usage ID is associated with the registered service reservation information. In addition, the service management unit 11 transmits the usage ID to the user's e-mail address (step S23).

Next, the processing procedure of the external service management apparatus 20 will be described with reference to the flowchart shown in FIG.
When the usage ID and the selection information of the service to be provided are input by the user (step S31 / YES), the external service management apparatus 20 receives the input usage ID and the service identification information indicating the selected service. To the service management unit 11 to determine whether or not the input usage ID is a regular ID issued by the service management unit 11 (step T11).

  When a notification that the usage ID is a regular ID and print data to be processed are received (step T12 / YES), the user is prompted to deposit a service fee (step T13). When the payment is confirmed by the settlement unit 53 (step T14), the received print data is transmitted to the external service device 30 to execute print processing (step T16). When the print processing is completed at the external service device 30, the external service management device 20 transmits a usage ID, service identification information, usage amount information, and the like to the service management unit 11 (step T17). If payment is not confirmed by the settlement unit 53 even after a predetermined time has elapsed (step T15 / YES), the process is terminated.

  Thereafter, the service management unit 11 outputs the settlement of the usage fee notified from the external service management device 20 to the settlement request unit 13. The settlement request unit 13 outputs the usage fee and the employee ID of the user to the in-house payment apparatus 2 and performs the settlement process.

Next, the processing procedure of the service management unit 11 that has received an inquiry as to whether or not the usage ID is a regular ID will be described with reference to the flowchart shown in FIG.
When the service management unit 11 inputs the usage ID and the service identification information from the external service management apparatus 20 (step S31), the service management unit 11 is a regular one in which the input usage ID and the service identification information are stored in the data storage unit 12. It is determined whether or not (step S32). If it is determined that the usage ID and the service identification information are legitimate ones stored in the data storage unit 12 (step S32 / YES), a notification that the usage ID is a registered legitimate ID, The print data registered with the use ID is transmitted to the external service management apparatus 20 (step S33). If it is not the usage ID issued by the service management unit 11 (step S32 / NO), a notification that the usage ID is not a regular ID is transmitted to the external service management device 20, and the process is terminated ( Step S34).

  As described above, also in this embodiment, the charge payer can make a payment with the in-house payment apparatus 2 without performing the settlement process of the paid service charge. Therefore, even if the usage amount is small or the external service device 30 is paid in cash, the in-house payment apparatus 2 can make a payment. Also,

  The embodiment described above is a preferred embodiment of the present invention. However, the present invention is not limited to this, and various modifications can be made without departing from the scope of the present invention.

1 is a diagram illustrating a network configuration to which the present invention is applied. It is a block diagram which shows the structure of a service use management server. It is a block diagram which shows the structure of an external service management apparatus. (A) shows input information input by the user, (B) shows information registered in the data storage unit, (C) shows use reservation information notified to the external service management device 20, ( (D) shows a registration completion notification notified after registration of a use reservation, and (E) shows notification information notified to the service use management server 1 from the external service management device. It is a flowchart which shows the procedure at the time of use reservation of a service management part. It is a flowchart which shows the process sequence of an external service management apparatus. It is a flowchart which shows the process sequence after the service end of a service management part. 2 is a block diagram showing a configuration of an external service management device 20. FIG. It is a flowchart which shows the process sequence of the service management part at the time of service reservation. 4 is a flowchart showing a processing procedure of the external service management apparatus 20. It is a flowchart which shows the process sequence of the service management part which received the inquiry from the external service management apparatus.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Service use management server 2 Internal payment apparatus 3 Intranet 4 Firewall 5 Internet 10 Interface part 11 Service management part 12 Data storage part 13 Check-out request part 20 External service management apparatus 21 Reservation identification information generation part 22 Reservation information input part 23 Reservation information collation Unit 24 settlement unit 25 usage status management unit 26 reservation / utilization data storage unit 27 data communication unit 30 external service device 51 operation display unit 52 data communication unit 53 settlement unit 54 control unit

Claims (8)

Accepting means for accepting, as a service reservation, at least service identification information for identifying a service provided by the service providing apparatus, and information on a payer who pays a service fee for the service;
Storage means for storing the service identification information and the payer information in association with the reservation identification information attached to the service reservation;
A notification means for notifying the reservation identification information to the terminal of the payment planner set in the payment planner information;
The reservation identification information input by the service providing apparatus is acquired and collated with the reservation identification information stored in the storage unit, or the input reservation identification information and the reservation identification information stored in the storage unit An authentication unit that performs authentication by acquiring a collation result from the service providing apparatus and determines whether to permit service provision;
First acquisition means for acquiring information including at least the reservation identification information notified from the service providing apparatus after providing a service, a service providing fee, and fee payer information;
A comparison means for comparing whether the reservation identification information notified from the service providing device and the fee payer information match the information stored in the storage means;
When a match is detected by the comparing means, a payment requesting means for sending the service provision fee and the fee payer information to a payment device and requesting payment;
A service use management apparatus comprising: A service reservation means for transmitting the service identification information and the payment planner information to the service providing apparatus and performing the service reservation;
The service usage management apparatus according to claim 1, further comprising a second acquisition unit configured to acquire the reservation identification information issued by the service providing apparatus after completion of the service reservation. Generating means for generating the reservation identification information;
Reservation identification information input by the service providing apparatus is acquired, collated with the reservation identification information generated by the generating means, and when the collation is successful, the reservation providing information is processed by the service provided by the service providing apparatus. The service use management apparatus according to claim 1, further comprising: a transmission unit configured to transmit processing target data to the service providing apparatus. It has an employee database that registers employee personal information,
2. The settlement request unit determines whether or not the fee payer is registered in the employee database, and requests settlement to the settlement apparatus when registered as an employee. Service usage management device. A service providing device for providing a service,
An input means for inputting reservation identification information for identifying a reserved service reservation;
Register the service identification information indicating the selected service and information about the service fee payment planner as a service reservation, and issue the reservation identification information for identifying the service reservation to the service usage management apparatus that has entered the input reservation identification. Inquiry means for sending information and inquiring whether or not the corresponding service identification information is registered in the service use management device;
An acquisition means for acquiring data to be processed from the service usage management device when the input reservation identification information is registered in the service usage management device;
Processing means for processing the data to be processed and providing a service after confirming payment of the service fee;
A service providing apparatus comprising: notification means for notifying the service use management apparatus of the reservation identification information, the service providing fee, and the fee payer information after providing the service. Storage means for storing at least service identification information for identifying a service provided by the service providing apparatus and information on a person who is scheduled to pay the service fee as a service reservation;
Reserving service to the service providing device, obtaining means for obtaining reservation identification information issued by the service providing device after the reservation is completed;
A service use management device comprising: transmission means for transmitting the reservation identification information to a terminal set in the payment planner information;
The service identification information notified at the time of service reservation from the service usage management device and the payment planner information are input as a service reservation, and the reservation identification information for identifying the service reservation is issued to the service usage management device Issuing means to
Authentication means for authenticating whether or not the reservation identification information input by the operation means is legitimate information;
If the authentication is successful, an acquisition unit that acquires data to be processed from the service use management device;
Processing means for processing the data to be processed and providing a service after confirming payment of the service fee;
A service providing device having notification means for notifying the service usage management device of the reservation identification information, the service providing fee, and the fee payer information after providing the service;
Service billing system with Storage means for storing service identification information for identifying a service provided by the service providing apparatus and information on a person who plans to pay a service fee as at least a service reservation;
Issuing means for issuing reservation identification information for identifying a service reservation;
An input means for inputting reservation identification information for identifying a reserved service;
Inquiry means for transmitting the inputted reservation identification information to the service use management apparatus and inquiring whether or not the corresponding reservation identification information is registered in the service use management apparatus;
An acquisition means for acquiring data to be processed from the service usage management device when the service identification information is registered in the service usage management device;
Processing means for processing the data to be processed and providing a service after confirming payment of the service fee;
A service providing device having notification means for notifying the service usage management device of the reservation identification information, the service providing fee, and the fee payer information after providing the service;
A service billing system characterized by comprising: Receiving at least service identification information for identifying a service provided by the service providing device and information on a payer who pays a service fee for the service as a service reservation;
Registering the service identification information and the payment payer information in association with the reservation identification information attached to the service reservation;
Notifying the reservation identification information to the terminal of the payment planner set in the payment planner information;
Obtaining reservation identification information input by the service providing device, performing a comparison with the registered reservation identification information, and determining whether to permit service provision;
Obtaining information including at least the reservation identification information notified from the service providing apparatus after providing the service, a service providing fee, and fee payer information;
Comparing whether the reservation identification information notified from the service providing device and the fee payer information match the registered information;
When the reservation identification information and the fee payer information match the registered information, the service providing fee and the fee payer information are transmitted to a payment device to request payment.
A service billing method characterized by comprising:

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