JP2007323231A - Slip collation device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a means for preventing such a fact that it is taken time for a transaction because of the display of the picture of collation results acquired by collating slips in the transaction using the account of a customer. <P>SOLUTION: This slip collation device is configured so that the image data of a transaction slip entered by a customer are acquired at the counter of a financial institute by a scanner 10, and entry items by the customer are recognized by a character recognizing part 5 based on the image data, and the entry items are collated with the entry items of a transaction slip to be inputted by a counter operation part 7, by a collation part 6, wherein a navigation picture for successively picture-displaying the collation results acquired by the collation part 6 for every input entry time and a transaction single picture for displaying only all the input entry items in a batch, and not for displaying the collation results are stored while associated with transaction classifications, so as to display the transaction single picture when the transaction classification recognized from the image data is transaction using the account of the customer. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to a slip collation apparatus for collating a slip entered by a customer with data input by an attendant in a transaction at a financial institution.

Some of the conventional slip verification devices are provided at the window terminal, recognize the image data of the customer's slip, acquire the contents entered by the customer from the image data, and the contents described in the slip by the staff When input, the contents described in the slip are checked by comparing the contents acquired from the image data with the input contents (see, for example, Patent Document 1).
JP 2003-256664 A (paragraph 0011, FIG. 2) Generally, such a slip collation apparatus displays an input screen for the clerk to input the contents described in the slip, and the clerk inputs the information. A screen is displayed to let the staff check the collation results for the contents later. For example, in the case of a refund transaction, an account number, a store number, and an amount described in a slip are input. First, the confirmation screen of the verification result for the entered account number and store number is displayed, and when the clerk presses the key to tell that the verification result has been confirmed, the contents displayed on the confirmation screen until then are displayed. While taking over, the confirmation result of the collation result for the next input amount is displayed so that the clerk confirms the collation result.

  However, in the above-described conventional technology, in any transaction, a plurality of confirmation screens for the contents entered by the clerk are displayed, and in particular slips for transactions using customer accounts such as withdrawal transactions and deposit transactions. In the case of numerical confirmations such as account numbers and transaction amounts, as in In spite of being easy to find and correct, there is a problem that it takes extra transaction time by displaying a plurality of confirmation screens.

  An object of the present invention is to provide means for solving the above problems.

  In order to solve the above problems, the present invention acquires image data of a transaction slip entered by a customer in a window transaction of a financial institution with a scanner, and based on the image data, a character recognizing unit inputs items entered by the customer. Recognizing and recognizing the recognized entry and the entry of the transaction slip inputted by the key by the collation unit, the collation unit for each entry of the keyed transaction slip A storage that stores a transaction navigation screen that sequentially displays verification results and a transaction single screen that displays only the entries of the keyed transaction slips together and does not display the verification results in association with the transaction type. A transaction type is recognized from the image data of the transaction slip acquired by the scanner, and the transaction type is a transaction using a customer account. When in, characterized in that it displays the transaction single screen.

  As a result, the present invention eliminates switching of the screen for displaying the verification result when the content to be verified is a numeric confirmation, such as a transaction involving funds transfer. As a result, the transaction time can be shortened by the amount of input for confirmation.

  In the following, an embodiment of a slip verification apparatus according to the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram showing a window transaction system having a window terminal equipped with a slip verification apparatus according to the first embodiment.
In FIG. 1, 1 is a window terminal, which is installed at a bank window of a financial institution, and is connected to a cash cash dispenser (not shown) that deposits and withdraws cash. Make a deal.

Reference numeral 2 denotes a control unit of the window terminal 1, which has a function of performing various transactions by controlling each unit of the window terminal 1 based on a control program stored in the storage unit 3. 12 and a function of communicating with the host computer 15 installed in the center via the communication network 4.
In addition, the control unit 2 compares a function for recognizing the characters and numbers of the entry from the image data of the slip entered by the customer, and the entry recognized from the image data by the attendant. These functions are realized by a slip verification program stored in the storage unit 3.

The storage unit 3 stores a control program for control executed by the control unit 2 and a program for checking the slip, as well as various transactions such as for withdrawal transactions, for deposit transactions, and for account opening transactions. The transaction ID set for each is stored.
Here, FIG. 2 is a table showing screen setting information.
The storage unit 3 stores a transaction navigation screen and a transaction single screen, and a table showing screen setting information shown in FIG. 2 for storing the transaction navigation screen or transaction single screen in association with the transaction ID. Is stored.

The transaction navigation screen displays the verification results for each item when the verification results for the entered items are confirmed when the customer inputs the items described in the slip to confirm the contents of the items described in the slip. The table showing the screen setting information is associated with a transaction that does not use a customer account such as opening a new account.
A single transaction screen is a screen that displays the settings of slips, displays only the screen where the entries are entered, and does not display the verification result even if the verification result is confirmed. Then, it is related to transactions using customer accounts such as withdrawal transactions and deposit transactions.

A character recognition unit 5 is realized by the control unit 2 and the slip verification program stored in the storage unit 3, and is a character entered by the customer based on the image data of the slip entered by the customer. And has the ability to recognize numbers.
Reference numeral 6 denotes a collation unit, which is realized by the control unit 2 and a slip collation program stored in the storage unit 3, and is a slip input by a customer by characters and numbers recognized by the character recognition unit 5 and a customer. It has the function of comparing and comparing with the entry.

Reference numeral 7 denotes a window operating unit, which is composed of a keyboard, a mouse, and the like, and receives an operation input for executing window transaction processing by a window clerk and an instruction input for communicating with the officer's terminal 12 or the host computer 15. Accept.
Reference numeral 8 denotes a window display unit, which is composed of a display screen such as an LCD or CRT, and displays various transaction screens in addition to displaying the contents input by the window operating unit 7.

A printer 9 has a function of printing a transaction statement slip on which a transaction result is printed.
A scanner 10 has a function of reading and acquiring image data of a slip submitted by a customer at a window.
In the configuration described above, the slip collating apparatus includes the control unit 2, the window operating unit 7, the window display unit 8, and the scanner 10.

Reference numeral 12 denotes a board terminal, which is installed in a financial institution store and is operated by a board clerk.
A host computer 15 is installed at the center of a financial institution, and holds and manages customer information such as a customer's name, address, telephone number, account number, store number of the store with the account, transaction history, and account balance. .

The operation of the above-described configuration will be described according to the steps indicated by S using the flowchart showing the operation of the window terminal according to the first embodiment shown in FIG.
In this embodiment, it is assumed that the withdrawal transaction is performed. First, the customer fills in the withdrawal transaction slip with the necessary information such as the store number, account number, transaction amount, etc. and passes it to the staff at the window. I have to.

4 is an example showing a withdrawal transaction slip, FIG. 5 is an explanatory view showing a screen request screen, FIG. 6 is an explanatory view showing a single transaction screen when performing a withdrawal transaction, and (a) is not entered. (B) shows a state where the input is completed.
S1, the control unit 2 of the window terminal 1 displays a screen request screen with a screen number input field as shown in FIG.

The screen number is the number of the above transaction content input screen that is managed by the financial institution and defined for each transaction type, and is a number that is directly entered by the clerk, so it is a number with fewer digits than the above transaction ID Consists of.
Here, the clerk may input a screen number that matches the transaction name of the slip received from the customer. Instead of inputting the screen number, the scanner 10 acquires the image data of the slip, and the character recognition unit 5 You may make it recognize transaction ID from image data.

In the present embodiment, description will be made assuming that the scan 10 acquires image data of a slip set by an attendant and the character recognition unit 5 recognizes a transaction ID from the image data.
S2, when the scanner 10 acquires the image data of the slip, the character recognition unit 5 recognizes the store number, account number, and transaction amount entered by the customer from the image data and stores them in the storage unit 3, and further stores the image data. To recognize the transaction ID. Then, the control unit 2 reads a screen related to the withdrawal transaction, that is, a transaction single screen by referring to the table stored in the storage unit 3 based on the transaction ID, and displays the transaction display unit 8 in FIG. ) Displays a screen with input fields such as store number, account number, transaction amount, etc.

S3, when the staff member performs a key operation to complete the input by inputting the store number, the account number, and the transaction amount, which are items described in the slip, as shown in FIG. The control unit 2 recognizes the input store number, account number, and transaction amount (referred to as input store number, input account number, and input transaction number).
Then, the collation unit 6 reads the store number, the account number, and the transaction amount from the storage unit 3, and collates with the input store number, the input account number, and the input transaction amount recognized above, thereby recognizing the store recognized from the image data of the slip. Confirm that the store number, account number, and transaction amount entered by the clerk match the number, account number, and transaction amount.

S4, after confirming that the store number, the account number, and the transaction amount are the same, the control unit 2 executes the refund transaction operation at the window as usual and ends the refund transaction process.
Next, the case where the transaction ID of the image data acquired by the scanner 10 in step S2 is for opening a new account will be described.
FIG. 7 is an explanatory view showing a transaction navigation screen when opening a new account, FIG. 8 is an example of a matching result screen on the transaction navigation screen, (a) is a customer name confirmation screen, and (b) is an address confirmation screen. It is.

The character recognizing unit 5 recognizes items of the customer's name, address, and telephone number entered by the customer from the image data of the slip read by the scanner 10 (referred to as a written name, written address, and entered telephone number) and stores the storage unit 3. To remember. At this time, the character recognition unit 5 also recognizes the transaction ID.
The control unit 2 reads a transaction navigation screen associated with the transaction for opening a new account by referring to a table indicating screen setting information in the storage unit 3 based on the recognized transaction ID, and displays the transaction navigation screen on the window display unit 8. As shown in FIG. 7, a transaction navigation screen is displayed in which input fields for items such as the customer's name, address, and telephone number are arranged.

The attendant who sees the screen performs a key operation to finish the input by inputting the name, address, and telephone number described in the slip in the input column by the window operating unit 7.
The control unit 2 stores the input name, address, and telephone number (referred to as input name, input address, and input telephone number) in the storage unit 3.
The collation unit 6 reads the entered name and the input name from the storage unit 3 and confirms the match between the entered name and the input name by collating the entered name and the input name.

As shown in FIG. 7A, the control unit 2 displays a name confirmation screen on which a matching name and confirmation key are arranged on the window display unit 8.
When the clerk presses the confirmation key by the window operating unit 7, the collation unit 6 reads the entry address and the input address from the storage unit 3, and confirms the match between the entry address and the input address. And the control part 2 displays the address confirmation screen which arranged the confirmed address and the confirmation key as shown in FIG.7 (b) on the window display part 8. FIG.

Then, when the clerk presses the confirmation key in the same manner as described above, the collation unit 6 reads the collated telephone number and the input telephone number from the storage unit 3 and collates them, confirms the coincidence of both, and confirms the confirmed telephone number. Display the phone number confirmation result screen with the key.
Recognizing that the confirmation key has been pressed by the attendant, the control unit 2 sends a new account opening notification with the confirmed name, address, and telephone number to the host computer 15 and confirms that all items have been confirmed. By communicating with 15, the process for opening a new account is executed as usual and the transaction is terminated.

In this way, in a transaction where the transaction does not use the customer's account, such as opening a new account, a transaction navigation screen is displayed in which the collation result collated by the collation unit 6 is displayed on the screen in order for each item.
As described above, in the present embodiment, for transactions in which items to be verified are composed of numbers such as a store number, an account number, and a transaction amount, switching of a screen for displaying a verification result and by an attendant Since the key operation for confirmation is omitted, the transaction time can be shortened by switching the screen and performing the key operation.

  In addition, since the key operation for confirmation can be omitted on the screen on which the verification result is displayed for the staff, the operation can be simplified.

The block diagram which shows the window transaction system which has a window terminal provided with the slip collation apparatus of Example 1. Table showing screen setting information The flowchart which shows operation | movement of the window terminal of Example 1. An example showing a withdrawal transaction slip Explanatory drawing showing the screen request screen Explanatory drawing showing the confirmation content input screen when performing a withdrawal transaction Confirmation input screen Explanatory drawing showing confirmation results

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Window terminal 2 Control part 3 Memory | storage part 4 Communication network 5 Character recognition part 6 Verification part 7 Window operation part 8 Window display part 9 Printer 10 Scanner 12 Board terminal 15 Host computer

Claims (1)

The image data of the transaction slip entered by the customer in the window transaction of the financial institution is acquired by the scanner, and the character recognition unit recognizes the entry by the customer based on the image data, and the recognized entry and the key In the slip collating device for collating with the entry of the transaction slip input by the collating unit,
A transaction navigation screen that sequentially displays the verification results by the verification unit for each entry of the keyed transaction slip, and only the entries of the keyed transaction slip are displayed together. Storage means for storing a transaction single screen not to be displayed in association with a transaction type;
A slip verification device that recognizes a transaction type from image data of a transaction slip acquired by the scanner and displays a single transaction screen when the transaction type is a transaction using a customer account.