JP2007156964A - Information guidance system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an information guidance system capable of eliminating the need of manual work and which makes time and documents. <P>SOLUTION: When selection of a visitor is accepted (S1), data communication for establishing conversation with a computer device of the visitor is started (S2). After terminating the communication (S3), when the visitor's entrance is permitted, an entrance permission card is issued from a card issuance and collection device (S4). After having a meeting, etc. by carrying the issued entrance permission card, the entrance permission card is passed to the visitor and the visitor is made to write approval data in the entrance permission card by a card authentication device (S6). When the entrance permission card is inserted in to the card issuance and collection device 16 at a information desk (S9), the entrance permission card in which authentication data is written is collected by the card issuance and collection device (S10). <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a reception system for accepting visitors.

  Conventionally, when visiting a company, the company name, department, telephone number, visitor department, name, etc. of the visitor are entered in the introductory application form at the reception desk, and the introductory certificate is submitted by submitting this introductory application form. And receive a copy of the document. Then, the visitor goes to the meeting destination with this introduction card and the copy of the copy and calls the visitor from the meeting room.

  On the other hand, after the visit, the visitor signs the copy of the copy and returns the copy and the introduction card to the reception desk when leaving.

  However, in such a conventional method, there is a problem that manpower and documents are required before leaving the introductory person, which is inefficient and consumes a large amount of paper.

  The present invention has been made in view of such a conventional problem, and an object of the present invention is to provide a reception guidance system that can eliminate manual labor and documents.

  In order to solve the above-mentioned problems, the reception guidance system according to claim 1 of the present invention is provided at a reception guidance device and a card issuance / collection device arranged at the reception, a computer device used by a visitor, and a meeting place. The reception authentication system is connected to the received card authentication device so as to be able to communicate with each other via a network, and when an input for selecting a visitor is made to the reception guidance device, the reception guidance device is selected. Conversation data communication means for performing data communication for establishing a conversation with the computer device used by the interviewed person, and issuing an introduction permission card from the computer device to the card issuing and collecting device When the data is sent, the card issuing means for issuing the entry-permitted card from the card issuing / collecting device, and when the card authenticating device is operated, Authentication data writing means for writing approval data to the entry permission card, and when the entry permission card in which the authentication data is written is inserted into the card issuance / recovery device, Card collection means for collecting the authorization card.

  That is, a visitor who visits a company goes to the reception, a reception guide device and a card issuance / collection device are arranged, and the visitor visits, for example, a liquid crystal screen with a touch panel provided in the reception guide device Select a person and touch input. Then, data communication for establishing a conversation is performed between the reception guide device and the computer device used by the selected visitor, and the visitor responds at the computer device, for example. A conversation using a speaker, a microphone or the like connected to the apparatus and the reception guide apparatus is started. As this method, for example, an extension telephone configured by data communication via a network can be cited.

  Then, when the visitor instructs the visitor to enter the permission by operating the computer device or the like, the data indicating that the computer device issues an introduction permission card to the card issuing and collecting device. An entry permit card is issued from the card issuing / collecting device.

  Next, the visitor receives the issued introductory permission card, goes to the designated meeting place, meets the visitor, and then gives the introductory permission card to the visitor. The visitor who has received the introduction permission card operates the card authentication device provided at the meeting place to write the approval data on the introduction permission card, and then passes the introduction permission card to the visitor.

  The visitor who has received this introduction permission card inserts the introduction permission card into a card issuing and collecting apparatus installed at the reception. Then, the entry permission card in which the authentication data is written is collected by the card issuing and collecting device.

  In this way, the visitor can leave the meeting with the visitor without exchanging human resources or documents for reception.

  Further, in the reception guide system according to claim 2, in the vicinity of the entrance to the meeting place, the entrance permission card is an entrance permission card for reading data from the entrance permission card and opening the door of the entrance. The card issuing means opens the door of the doorway to the meeting place corresponding to the instruction based on the instruction from the computer device, while providing a card reader that releases the locked state of the door Issue an introductory authorization card necessary for

  That is, the visitor has been issued an entrance permission card necessary to open the door of the entrance to a specific meeting place based on the instructions from the computer device, and this entrance permission card is placed near the door. When the card is read by a card reader and it is confirmed that the entry permission card is an entry permission card for opening the door, the door that has closed the door is unlocked.

  For this reason, a visitor who has received the entrance permission card is permitted to enter a specific meeting place designated in advance, but is prohibited from entering another meeting place.

  As described above, in the reception guidance system according to claim 1 of the present invention, there is no need for manual reception and documents for the visitor until the visitor meets the visitor and leaves. It becomes.

  Therefore, the efficiency can be improved compared to the conventional case, and the consumption of a large amount of paper can be suppressed. Thereby, cost reduction can be achieved.

  Further, in the reception guide system according to the second aspect, it is possible to prohibit entry of a visitor who has received the entrance permission card into another meeting place.

  Thereby, security can be improved.

  (First embodiment)

  A first embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a diagram showing a reception guidance system 1 according to the present embodiment, and a schematic diagram of a company in which the reception guidance system 1 is installed is shown.

  That is, a gate 12 is provided at the entrance 11 of this company, and a person entering and exiting from the entrance 11 must pass through the gate 12 without fail. A reception room 13 is provided inside the entrance 11, and a reception guide device 15 and a card issue / collection device 16 are installed in the counter 14 of the reception room 13.

  The reception chamber 13 is provided with an entrance 22 that leads to a passage 21, and a door 23 that opens and closes the entrance 22 is configured to be locked by an electronic locking device (not shown). A wall surface of the reception room 13 near the entrance 22 is provided with a card reader 24 for reading data from a non-contact type entrance permission card, and the card reader 24 is connected to the lock device. ing.

  Next to the passage 21, first to third meeting rooms 31 to 33 as meeting places are provided, and first to third doors 34 to 36 of the meeting rooms 31 to 33 are opened and closed. The third doors 37 to 39 are configured to be locked by an electronic lock device (not shown).

  First to third card readers 41 to 43 for reading data from a non-contact type entrance permission card are provided on the side walls of the respective entrances 34 to 36, and each of the card readers 41 to 43 includes: It is connected to the locking device of the corresponding door 37-39. And in the said 1st-3rd meeting rooms 31-33, the 1st-3rd card | curd authentication apparatuses 44-46 for writing authentication data in the said entrance permission card | curd are installed.

  Further, a control room 51 is provided on the back side of the reception room 13, and an entrance / exit management controller 52 is installed in the control room 51. A staff room 53 is provided at the back of the control room 51, and each desk 54,... Of the staff room 53 is provided with a computer device 55,. It has been. A card reader 57 is also provided on the wall surface outside the entrance / exit 56 of the staff room 53, and the card reader 57 is connected to a locking device for the door 57 that opens and closes the entrance / exit 56.

  FIG. 2 is a block diagram showing the reception guidance system 1, and the reception guidance system 1 is configured by a network 61 configured by an in-house LAN.

  That is, the network 61 is connected to the gate 12 and the reception guide device 15, and the card issue / collection device 16 that issues and collects the entry permission card 62 is connected via the reception guide device 15. Connected to the network 61. The network 61 includes the card authentication devices 44 to 46 (only the first card authentication device 44 is illustrated), the existing server 63, the computer devices 55 including the personal computer, the IP phone, and the like. And the devices 12, 15, 16, 44, 55 and the server 63 are configured to communicate with each other.

  In the above configuration, the operation when visiting the company where the reception guidance system 1 is installed will be described according to the flowchart shown in FIG.

  That is, when a visitor enters the reception room 13, the reception guide device 15 and the card issue / collection device 16 are installed in the reception room 13, so that the visitor is provided in the reception guide device 15. Use the LCD screen with a touch panel to search for a visitor and touch the selected visitor to select it. Then, the reception guide device 15 receives the request (S1), transmits the information to the computer device 55 of the selected visitor's desk 54, and sends it to the computer device 55 that has received it. When the visitor responds by performing an input operation or the like, data communication for establishing a conversation between the reception guide device 15 and the computer device 55 is started (S2). In this data communication, the visitor has a conversation with a visitor on the computer device 55 side using a speaker and a microphone provided in the reception guide device 15.

  Here, as another method for establishing a conversation between the reception guide device 15 and the computer device 55, for example, an extension telephone configured by data communication via the network 61 can be cited.

  Then, after the visitor operates the computer device 55 and ends the communication with the reception guide device 15 (S3), the visitor operates the computer device 55, etc. When the entry permission is instructed, data indicating that the entry permission card 62 is issued is sent from the computer device 55 to the card issue / collection device 16 via the reception guide device 15. The entry permission card 62 is automatically issued (S4).

  Next, the visitor receives the issued introductory permission card 62, goes to the designated conference room 33, for example, meets with the visitor, makes a meeting, etc., and then sends the introductory permission card to the visitor. Hand 62. The visitor who has received the entry permission card 62 performs a writing operation by holding the entry permission card 62 over the card authentication device 46 provided in the third conference room 33 (S5). After the approval data is written (S6), the entry permission card 62 is handed to the visitor.

  The visitor who has received the entry permission card 62 inserts the introduction permission card 62 into the insertion slot of the card issuing and collecting apparatus 16 installed at the reception (S9). Then, the entry permission card 62 in which the authentication data is written is collected by the card issuing and collecting device 16 (S10).

  Here, when the gate 12 is attached to the entrance 11 as an option, when the visitor tries to pass through the gate 12 without returning the entry permission card 62, the gate 12 is contactless. The introductory permission card 62 of the equation is detected (S7), and a card return forgetting alarm device (not shown) is operated, for example, an alarm sound is sounded (S8). Thereby, forgetting to return the entry permission card 62 can be prevented.

  In this way, the visitor can leave the meeting with the visitor without exchanging human resources or documents for reception.

This eliminates the need for human resources for reception and documents for visits, thus improving efficiency and reducing the consumption of a large amount of paper. Therefore, cost reduction can be achieved.

  (Second Embodiment)

  FIG. 4 is a block diagram showing a second embodiment of the present invention. In the same or equivalent parts as in the first embodiment, the same reference numerals are given and the explanation is omitted, and different parts are shown. Only the explanation will be given.

  That is, the network 61 is connected with first to third card readers 41 to 43 provided in the vicinity of the entrances 34 to 36 of the conference rooms 31 to 33 (only the first card reader 41 is illustrated). ), An entry / exit management controller 52 installed in the control room 51 is connected.

  In the above configuration, the operation when visiting the company where the reception guidance system 1 is installed will be described with reference to the flowcharts shown in FIGS.

  That is, when a visitor enters the reception room 13, the reception guide device 15 and the card issue / collection device 16 are installed in the reception room 13, so that the visitor is provided in the reception guide device 15. Use the LCD screen with a touch panel to search for a visitor and touch the selected visitor to select it. Then, the said reception guidance apparatus 15 receives this (SB1), and transmits that to the computer apparatus 55 of the desk 54 of the selected visitor. When the visitor responds to the computer device 55 that has received the response by performing an input operation or the like, data communication for establishing a conversation between the reception guide device 15 and the computer device 55 is started. (SB2). In this data communication, the visitor has a conversation with a visitor on the computer device 55 side using a speaker and a microphone provided in the reception guide device 15.

  Here, as another method for establishing a conversation between the reception guide device 15 and the computer device 55, for example, an extension telephone configured by data communication via the network 61 can be cited.

  Then, after the visitor operates the computer device 55 and ends the communication with the reception guide device 15 (SB3), the visitor operates the computer device 55, etc. When instructing permission to enter and designating, for example, the third meeting room 33 as a meeting place, the computer apparatus 55 sends the third meeting room 33 to the card issuing and collecting apparatus 16 via the reception guide apparatus 15. Data indicating that an entry permission card 62 that can enter the room is issued. Then, the card issuing and collecting device 16 stores data necessary for opening the door 39 of the third entrance 36 to the third conference room 33 and data necessary for opening the door 23 of the entrance 22. The entry permission card 62 is automatically issued (SB4).

  Next, the visitor receives the issued entry permission card 62 and goes to the designated third conference room 33. At this time, when passing through the entrance 22, the entrance permission card 62 is held over the card reader 24 near the entrance 22. Then, the card reader 24 reads the data from the entry permission card 62 and checks whether or not the entry permission card 62 stores data for opening the door 23 of the entrance 22. When it is removed (SB5), a signal is output to the lock device that locks the door 23 to release the lock, and the door 23 is allowed to open (SB6).

  The visitor holds the entrance permission card 62 over the card reader 43 near the third entrance / exit 36 at the third entrance / exit 36 of the third conference room 33. Then, the card reader 43 reads data from the entry permission card 62 and checks whether or not the entry permission card 62 stores data for opening the door 39 of the third doorway 36. When the confirmation is obtained (SB7), a signal is output to the lock device that locks the door 39 to release the lock, and the door 39 is allowed to open (SB8).

  At this time, even if the visitor holds the entrance permission card 62 over the card readers 41 and 42 provided at the entrances 34 and 35 of the first and second meeting rooms 31 and 31, No data is stored for opening the doors 37 and 38 of the second and third entrances 34 and 35. For this reason, the first and second card readers 41 and 42 do not accept this and do not open the first and second doors 37 and 38.

  For this reason, a visitor who has received the entrance permission card 62 is allowed to enter the third conference room 33 specified in advance, but is prohibited from entering the other conference rooms 31 and 32.

  When the meeting and the like are finished in the third meeting room 33, the introduction permission card 62 is handed to the visitor. The visitor who has received the entry permission card 62 performs a writing operation by holding the entry permission card 62 over the card authentication device 46 provided in the third meeting room 33 (SB9). After the approval data is written in (B10), the entry permission card 62 is handed to the visitor.

  The visitor who has received the entry permission card 62 inserts the introduction permission card 62 into the insertion slot of the card issuing and collecting apparatus 16 installed at the reception (SB13). Then, the entry permission card 62 in which the authentication data is written is collected by the card issuing and collecting device 16 (SB14).

  Here, when the gate 12 is attached to the entrance 11 as an option, when the visitor tries to pass through the gate 12 without returning the entrance permission card 62, the gate 12 is not contacted. The entry permission card 62 is detected (SB11), and a card return forgetting alarm device (not shown) is operated to sound, for example, an alarm sound (SB12). Thereby, forgetting to return the entry permission card 62 can be prevented.

  In this way, the visitor can leave the meeting with the visitor without exchanging human resources or documents for reception.

  This eliminates the need for human resources for reception and documents for visits, thus improving efficiency and reducing the consumption of a large amount of paper. Therefore, cost reduction can be achieved.

  In this embodiment, the visitor who has received the entry permission card 62 can be prohibited from entering the conference rooms 31 and 32.

  Thereby, security can be improved.

It is a schematic diagram which shows the 1st Embodiment of this invention. It is a block diagram which shows the same embodiment. It is a flowchart which shows the operation | movement of the embodiment. It is a block diagram which shows the 2nd Embodiment of this invention. It is a flowchart which shows the operation | movement of the embodiment. It is a flowchart following FIG.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Reception guidance system 13 Reception room 15 Reception guidance apparatus 16 Card issue collection apparatus 31 1st meeting room 32 2nd meeting room 33 3rd meeting room 34 1st entrance / exit 35 2nd entrance / exit 36 3rd entrance / exit 34 34 1st door 35 2nd Door 36 Third door 41 First card reader 42 Second card reader 43 Third card reader 44 First card authentication device 45 Second card authentication device 46 Third card authentication device 55 Computer device 61 Network

Claims (2)

A reception guidance system in which a reception guidance device and a card issuance / collection device arranged at a reception, a computer device used by a visitor, and a card authentication device provided at a visit place are communicably connected via a network. And
When an input for selecting a visitor is performed on the reception guide device, data communication is performed for establishing a conversation between the reception guide device and the computer device used by the selected visitor. Conversation data communication means;
A card issuing means for issuing an entry permission card from the card issuing and collecting device when data indicating that an entry permission card is issued from the computer device to the card issuing and collecting device;
Authentication data writing means for writing approval data to the entry permission card to be written when the card authentication device is operated;
A card collection means for collecting the entry authorization card in the card issuance collection device when the entry authorization card in which the authentication data is written is inserted into the card issuance collection device;
A reception guidance system characterized by having In the vicinity of the entrance to the meeting place, when the entry permission card is confirmed to be an entry permission card for opening the door of the entrance by reading data from the entry permission card, the door is locked While providing a card reader to release
2. The card issuing means, based on an instruction from the computer device, issues an entrance permission card necessary for opening a door of an entrance / exit to a meeting place corresponding to the instruction. Reception guidance system.

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