JP2007140856A - Consultation fee settlement terminal device and user terminal device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To prevent leakage of contents related to individual privacy of a user and information to identify the user, even when an another person peeps a display section of a user terminal device over the user's shoulder. <P>SOLUTION: When displaying an image including private information on the user on a display means 3, masking processing is performed for the whole or part of the private information to prevent it from visual recognition, and only when the user operates an operation section so as to release the masking processing, the masking processing is released, so that the private information can be visually recognized. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a user terminal device including at least display means for transmitting information by image to a user and operation means for the user to perform an operation, in particular, for a patient to settle a medical fee. It is related with the medical expenses adjustment terminal device of.

When a patient who was examined at a hospital or the like pays the medical expenses, the patient pays cash to the accounting staff.
Recently, automatic medical checkup machines are being introduced for reasons such as reducing the congestion of accounting counters or reducing labor costs at hospitals (for example, Patent Documents 1 and 2).
FIG. 4 is an external perspective view of an example of an automatic medical checkup machine installed in a hospital lobby or the like. A touch screen 3, a medical card, and a checkout are provided on the upper front of the main body 2 of the automatic medical checkup machine 1. Card insertion slot 4 such as a credit card or debit card, a sheet issuing unit 5 such as a receipt or a prescription, a numeric keypad 6, etc., below which are a banknote deposit slot 7 for coin settlement, a coin deposit slot 8, a change And a discharge port 9.
An example of the operation of the automatic medical checkup machine 1 will be briefly described. First, a patient who has completed a medical examination inserts his / her examination card into the card insertion slot 4.
Then, the medical fee automatic checkout machine 1 reads the patient's ID information from the medical card, accesses a host computer (not shown) via the network, and acquires information related to the medical fee corresponding to this ID information.
And the information regarding the acquired medical expenses is displayed on the touch screen 3 as shown in FIG.
As shown in the figure, ID information and name read from the examination card are displayed on the upper part of the display area on the touch screen 3 as information for specifying a patient.
Then, the total amount display of the medical expenses and the detailed display that lists the medical treatment contents and the amount required for the medical expenses are made. After confirming the displayed information regarding the medical expenses, the patient operates the touch screen 3 to shift to payment.
Since a payment method selection screen is displayed at the bottom of the display area of the touch screen 3, the patient operates the touch screen 3 to select cash payment or card payment.
If there are a large number of items of medical treatment contents, the continuation of the detail list can be displayed by operating the “next page” in the figure.
When cash settlement is selected, the patient deposits money into the banknote deposit slot 7 or the coin deposit slot 8 and settles, and when a change occurs, the banknote is from the banknote deposit slot 7 and the coin is from the change outlet 9. Each is discharged.
On the other hand, when the card payment is selected, the patient inserts a card such as a credit card or a debit card into the card insertion slot 4 and inputs the password by operating the numeric keypad 6 according to the instruction on the touch screen 3 to execute the payment.
When the settlement is completed, a receipt is printed and issued from the sheet issuing unit 5. A prescription is printed and issued from the sheet issuing unit 5 to a patient who needs medication.
JP-A-61-95470 JP-A 61-285575

The automatic medical check-up machine 1 has a hospital pattern and is used by elderly people who are far from the eyes or those who do not have sufficient vision because they are receiving eye treatment. Therefore, it is desirable that it be expressed in large letters relatively easily.
In addition, due to over-billing of medical expenses, etc. is a social problem, the request from the patient to verify the relationship between the medical contents and medical expenses, and the desire to appeal the transparency of accounting as a hospital More and more, the details of medical treatment contents and the “details” indicating the medical expenses are displayed on the touch screen 3 before the medical expenses are settled.
However, since the “details” display includes the contents related to the individual privacy of the patient, such as “diagnostic department” and “medical contents”, the patient who has been diagnosed with an eye-catching illness will have an automatic checkout machine. When paying with 1, there was a problem that it was embarrassed for the person who was waiting for the check-out order behind him to see the display contents on the touch screen 3. For example, it is a serious privacy problem for patients who visit departments such as anus, urology, and psychiatry.
Furthermore, it is common that information that can identify the individual identity of the patient, such as the name of the patient and the ID number of the examination card, is simultaneously displayed on the touch screen 3.
A malicious third party who looks into the patient's shoulder over the touch screen 3 associates the information related to the above-mentioned clinical departments and medical contents with personal information, slanders the patient, discriminates against them, It can also lead to criminal acts such as making a story.

The invention according to claim 1 is a user terminal device comprising at least display means for transmitting information to a user by means of an image and operation means for the user to perform an operation. When displaying an image including personal information on the display means, it is difficult to visually recognize all or part of the private information by masking, and the user operates the operation unit to cancel the masking process. Only when the masking process is canceled, private information can be visually recognized.
According to a second aspect of the present invention, in the user terminal device according to the first aspect, the display means is a touch screen having all or part of the operation unit, and the user performs a touch screen masking process. When the touched area is touched, the masking process of the area is canceled and private information can be visually recognized.
According to a third aspect of the present invention, in the user terminal device according to the second aspect, when the user touches an area where the masking process of the touch screen is released in a state where the masking process is released, the area concerned The masking process is applied again to make it difficult to view private information.
According to a fourth aspect of the present invention, in the user terminal device according to any one of the first to third aspects, the masking process is performed without any user operation when a predetermined time has elapsed after the masking process is canceled. A masking process is performed again on the released area, and private information becomes difficult to visually recognize.
According to a fifth aspect of the present invention, in the user terminal device according to any one of the first to fourth aspects, the cancellation of the masking process is performed gradually over a predetermined time from a state in which the private information is difficult to view. The display is realized by being changed to a visually recognizable state.

The invention according to claim 6 is a medical card reading means for reading information recorded on a medical card possessed by the patient, a display means for transmitting information to the patient by an image, and the patient performs an operation. A terminal for payment of medical expenses using cash or various cards, and an image showing the details of the medical expenses is displayed on the display means. In this case, the masking process is performed on all or a part of the above specification to make it invisible, and the masking process is released only when the patient operates the operation unit to cancel the masking process, and the specification becomes visible. It is characterized by.
The invention according to claim 7 is the medical expense settlement terminal device according to claim 6, wherein the display means is a touch screen having all or a part of the operation unit, and the patient masks the touch screen. When an area that has been processed is touched, the masking process for the area is canceled, and the items described in the area can be visually recognized.
The invention according to claim 8 is the medical expense settlement terminal device according to claim 7, wherein when the patient touches the area where the masking process of the touch screen is released in the state where the masking process is released, The region is masked again and is difficult to visually recognize.
The invention according to claim 9 is the medical expense reimbursement terminal device according to any one of claims 6 to 8, wherein the masking process is performed without a patient's operation when a preset time elapses after the masking process is canceled. A masking process is performed again on the area where is canceled, and private information becomes difficult to visually recognize.
The invention according to claim 10 is the medical expense reimbursement terminal device according to any one of claims 6 to 9, wherein the cancellation of the masking process is gradually visible over a predetermined time from the state of difficulty in visual recognition. It is characterized in that the display is changed to a different state.

In the invention according to claim 1 or 6, when displaying an image including private information (details of medical expenses) of a user (patient) on the display means, a masking process is performed on all or a part of the private information. Since the masking process is canceled and the private information becomes visible only when the user operates the operation unit to cancel the masking process. When there is a possibility that the display means may be peeped, it is possible to keep private information hidden at the discretion of the user, so that it is possible to prevent leakage due to peeping of private information. .
The invention according to claim 2 or 7 is such that when the display means is a touch screen and a user (patient) touches a masked area of the touch screen, the masking process of the area is canceled. Therefore, private information (details of medical expenses) that you do not want to be seen by a third party can be hidden, and you can select the information you need and make it visible only in that area. There is an effect.
In the invention according to claim 3 or 8, when the user (patient) touches the area where the masking process of the touch screen is released in the state where the masking process is released, the masking process is applied again to the area. Since the target information (details of medical expenses) becomes difficult to visually recognize, it is possible to quickly hide the information after confirming the information once made visible.
In the invention according to claim 4 or 9, the masking process is again performed on the area where the masking process is canceled without the operation of the user (patient) after a predetermined time has elapsed since the masking process was canceled. Therefore, even if the user gets lost in a state where the private information is made visible, it is possible to minimize the leakage of private information due to peeping.
In the invention according to claim 5 or 10, when the masking process is released, the display transitions gradually from a state in which private information (details of medical expenses) is difficult to view to a state in which the information is gradually visible over a predetermined time. Therefore, if necessary information can be visually recognized in an intermediate visual state until it is completely visible, and if it can proceed to the next step, leakage of private information due to peeping can be minimized. There is an effect that can be done.

  Hereinafter, the present invention will be described in detail based on an embodiment in the case where the present invention is applied to a medical expense settlement terminal device. However, the components, types, combinations, shapes, relative arrangements, and the like described in this embodiment are merely illustrative examples and not intended to limit the scope of the present invention only unless otherwise specified. .

(First embodiment)
FIG. 1 is a schematic flowchart from insertion of a medical card to a medical fee settlement terminal device according to the present invention from before the payment processing, and FIG. 2 is a schematic block diagram of the medical cost settlement terminal device according to the present invention.
FIG. 3 is a view showing a display example of the touch screen of the medical expense reimbursement terminal device according to the present invention. Hereinafter, description will be made with reference to these drawings and FIG.
First, the control unit 10 of the medical expense settlement terminal device is normally in a standby state and monitors whether or not a medical card is inserted into the card insertion slot 4. (S1)
When a patient who has completed the examination inserts his / her examination card into the card insertion slot 4, the card reader / writer 10 arranged at the back of the card insertion slot 4 accesses it and the ID information is read by the control unit 10. Hold. (S2)
The control unit 10 transmits the ID information to the host computer 14 via the network 13 using the communication unit 12. (S3)
The host computer 14 manages a database of information related to patient care in conjunction with a so-called electronic medical record system. When the host computer 14 receives the ID information from the control unit 10 of the medical fee payment terminal device via the network, the patient's medical information corresponding to the ID information is read from the database, and the unpaid medical fee is calculated. And the medical expenses information is transmitted to the control part 10 of the medical expenses adjustment terminal device via a network.
Upon receiving the medical expenses information (S4), the control unit 10 of the medical expenses settlement terminal device touches a “detail” display screen as shown in FIG. 3 in which the total medical expenses and the details are laid out based on the medical expenses information. 3 is displayed on the liquid crystal display unit 15. (S8)

In the figure, the hatched portion is difficult to visually recognize due to the masking process. As is clear from comparison with the screen display shown in FIG. 5, the masked portion is an area where information relating to the privacy of the patient or identifying the identity is described, and not only such hatching but also not visible at all. Alternatively, a masking processing method may be used, such as painting in such a manner that a color close to a character color is used as a background color so that it is difficult to visually recognize.
Actually, the medical expense information received from the host computer 14 in the control unit is arranged on the “detail” display screen layout (S5), and the area to be masked is determined so as to be difficult to view (S6). Then, a masking pattern is created (S7), the “detail” display screen layout and the masking pattern are combined and the “detail” display screen as shown in FIG. 3 is displayed on the liquid crystal display unit 15 of the touch screen 3. Realized.
A patient who does not need to check the description content of the masked area shifts to the checkout process by touching either the “cash checkout” button or the “card checkout” button at the bottom of the screen.
On the other hand, when confirming the description content of the masked area, when the patient touches the area of the touch screen 3 (S9), the masking process of the touched area is canceled and the characters are displayed in a visible manner. (S10).
Further, when the patient once touches the area where the masking process is released again (S11), the touched area is again subjected to the masking process and returns to a state where it is difficult to visually recognize (S12).
In the state from S9 to S12, the interrupt process is effective so that the process can be shifted to the settlement process by touching either the “cash settlement” button or the “card settlement” button at any stage.
By configuring as described above, a patient who is performing a checkout process by operating a medical expense checkout terminal device is in a state where it is difficult to visually recognize information relating to his / her privacy or identifying his / her identity. Even if a third party waiting in turn behind the screen looks into the screen, this information can be prevented from being read.
On the other hand, simply touching the desired masking area of the touch screen 3 can easily switch between displaying and hiding text information, so check the medical treatment prior to reimbursement to prevent hospital billing errors and overcharges. Satisfy the needs of patients who want to.

(Second Embodiment)
As shown in FIG. 2, a “display all” button may be provided at the lower end of the screen, and when the patient touches this button, all the portions subjected to the masking process may be visible.
This is effective when there is no person waiting for the turn behind the patient, or when there is no embarrassment even if the medical content is known to others.
In addition, after the “Display all” button is operated and the masking process is canceled, the button is changed to a “Hide all” button so that all masking processes can be restored by touching the button. May be.

(Third embodiment)
In the above embodiment example, when the masking process is canceled, the masking process is instantaneously canceled and changed to a visible state. However, the patient touches the touch screen 3 to cancel the masking process. The transition may be made gradually over a predetermined time until the masking is completely eliminated from the difficult state. If the touch operation is performed again during the transition, the masking process is restored and it becomes difficult to visually recognize. (At this time, it is desirable to revive instantly.)
Even if it is not completely visible without masking, the patient's purpose should be achieved if the information can be read. If the patient closest to the touch screen 3 is visible, Even if a third party waiting in the back looks into the screen, it can be said that this information is difficult to read.

As described above, the present invention has been described by exemplifying the medical expense settlement terminal device, but the present invention is not limited only to the above-described embodiment, and the configuration elements, types, combinations, shapes, and the like are appropriately selected and configured. It is also possible to do.
For example, display units of various user terminal devices installed in public or public places such as hospital reexamination reception devices, various reception devices at financial institutions, automatic issuing machines for public office certificates (resident cards, etc.) In addition, it goes without saying that the present invention can also be applied to the case where personal information of the user or information specifying an individual is displayed.

The schematic flowchart from the examination card insertion of the medical expenses adjustment terminal device which concerns on this invention to the front of a payment process. The schematic block diagram of the medical expenses adjustment terminal device which concerns on this invention. The figure which shows the example of a display of the "detail" display screen of the medical expenses adjustment terminal device which concerns on this invention. The external appearance perspective view of a medical expenses automatic adjustment machine. The figure which shows the example of a display of the information regarding the conventional medical expenses.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 1 ... Automatic medical check-up machine, 2 ... Apparatus main body, 3 ... Touch screen, 4 ... Card insertion slot, 5 ... Sheet issuing part, 6 ... Numeric keypad, 7 ... Banknote deposit slot, 8 ... coin deposit slot, 9 ... change change outlet

Claims (10)

A user terminal device comprising at least display means for performing image information transmission to a user and operation means for a user to perform an operation,
When displaying an image including user's private information on the display means, a masking process is performed on all or a part of the private information to make it difficult to view, and an operation unit is provided so that the user can cancel the masking process. A user terminal device characterized in that masking processing is canceled only when operated, and private information becomes visible. The display means is a touch screen having all or part of the operation unit,
The user terminal device according to claim 1, wherein when the user touches an area where the masking process is performed on the touch screen, the masking process of the area is canceled and the private information becomes visible.   When the user touches the area where the masking process of the touch screen is released in the state where the masking process is released, the masking process is performed again on the area, and the private information becomes difficult to see. The user terminal device according to claim 2.   When the preset time elapses after the masking process is canceled, the masking process is performed again on the area where the masking process is canceled without any user operation, and the private information becomes difficult to view. Item 4. The user terminal device according to any one of Items 1 to 3.   The release of the masking process is realized by the display transitioning from a state in which private information is difficult to view to a state in which the private information is gradually visible over a predetermined time. The user terminal device described in 1. Medical card reading means for reading information recorded on a medical card possessed by the patient, display means for transmitting information by image to the patient, operating means for the patient to operate, cash or A payment means for payment of medical expenses by various cards, and a medical expenses reimbursement terminal device comprising at least
When displaying an image showing the details of the medical expenses on the display means, when all or a part of the details is masked to make it invisible and the patient operates the operation unit to cancel the masking processing Only the masking process is canceled and the details can be visually recognized. The display means is a touch screen having all or part of the operation unit,
The medical fee settlement according to claim 6, wherein when the patient touches the area on which the masking process of the touch screen has been performed, the masking process of the area is canceled and the items described in the area become visible. Terminal device.   8. When the masking process is cancelled, if the patient touches the area where the masking process of the touch screen is cancelled, the masking process is performed again on the area, which makes it difficult to view. Medical expenses settlement terminal device.   The masking process is performed again on the area where the masking process is canceled without a patient's operation after the masking process is released, and private information becomes difficult to visually recognize. The medical expenses settlement terminal device according to any one of 6 to 8.   The medical care according to any one of claims 6 to 9, wherein the release of the masking process is realized by changing the display from a state of difficulty in visual recognition to a state of being gradually visible over a predetermined time. Expense settlement terminal device.

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