JP2007133519A - Method for recovering used high-quality equipment - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a method for recovering used high-quality equipment capable of recovering the used high-quality equipment at the point when recovered from a user, allowing the user to receive service fit for a use situation of the equipment, allowing distinction of a flaw, breakage or the like generated in a transport process from quality at the point when recovered from the user, and allowing expectation of the high-quality equipment collection even through the transport process by clarifying whereabouts of responsibility. <P>SOLUTION: In the method for recovering the used high-quality equipment comparing communicated type number information of the used equipment by a recycle information management system, and deciding whether the used equipment is recyclable equipment or not, information about damage of the used equipment is wirelessly recovered by a measurement means attached to the equipment during transporting it to a maker-designated place and when recovering the used equipment from the user. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention is used to manage the collection quality collected by the manufacturer and collected from users of home appliances, personal computers, office automation equipment, etc. for reuse / reuse and the collection quality that fluctuates when transported. It is related with the collection method of good quality equipment.

In recent years, when users try to dispose of used equipment (home appliances, personal computers, office automation equipment, etc.), there is a tendency for users to bear the transportation costs and recycling costs, raising awareness of environmental conservation. However, the majority of users feel burdened.
Therefore, an evaluation system for efficiently evaluating the quality status of the collected equipment and recycling the collected equipment, and a management method and system for the collected parts have been proposed (see, for example, Patent Documents 1 and 2). .
Patent Document 1 provides an evaluation system for performing efficient recycling by providing highly reliable units and products, and how to efficiently perform evaluation at the time of recovery after being collected. A focused evaluation system is disclosed.
In Patent Document 2, in order to efficiently separate and recycle the reused parts in the collected equipment and provide it to the production factory, prior information on the reused parts in the equipment is collected before the equipment is collected. Based on this information, a reusable parts management system for efficiently performing separation, recycling, and provision to a use factory is disclosed.
However, with the technology of this patent document, the response to the users at the time of collection, the majority of the users feel burdened, the change of the equipment quality that occurred when moving the collected equipment, the response to the carrier etc. It has not been made about.
JP 2001-5352 A JP 2002-288317 A

At present, for example, under the Home Appliance Recycling Law, provisions are made for home appliances, and the amount determined at the time of collection is to be paid. According to such regulations, when a manufacturer collects used products and reuses them, the costs are borne according to the regulations regardless of the usage status of the users. Therefore, the problem that there is an unfair feeling on the user side remains.
The burden varies depending on the product / manufacturer, but if the absolute amount of the burden increases, there is a concern that it will be dumped illegally as a social issue (for example, in home appliances, air conditioners: 3, 500-4,490 yen; TV (Brown tube): 2,700-3,615 yen; Electric refrigerator: 4,600-5,600 yen; Electric washing machine: 2,400-3,500 yen).
In addition, as an issue for shipping companies and manufacturers, in the quality of used product collection, whether it has already been scratched or damaged at the time of collection from the user, or has been damaged or damaged during the transportation process It is not clear why.
The promotion of 3R (Reduce, Reuse, Recycle) is progressing due to the strengthening of laws and regulations, and the social demand for reuse is increasing in addition to the conventional recycle. For manufacturers, there remains a problem that the state at the time of collecting used products becomes a range that can be reused and an increase in costs for regeneration.
Therefore, if there is a system for managing the collection quality of the good quality equipment and the collection quality in the process of the collection equipment movement, specifically, the collection quality is managed at the customer site and the collection base, the customer site (user) Since the responsibility is clear, such as providing services to customers according to the quality status of the equipment at the time of collection, changing the equipment quality that occurred during the subsequent movement, penalizing the carrier according to the damage, etc. There seems to be no sense of unfairness in providing services to customers.
Accordingly, an object of the present invention is to take into account the above-mentioned situation and to collect used quality devices that have been used at the time of collection from the user, and receive a service that matches the usage status of the device. It is possible to discriminate scratches and damages that occur during the transportation process from the quality at the time of collection from the user, and by clarifying the responsibility, it is possible to expect high-quality equipment recovery through the transportation process. It is to provide a method for collecting used good quality equipment.

In order to solve the above-mentioned problem, the invention described in claim 1 compares the model number information of the used equipment that has been contacted by the recycling information management system, and determines whether or not the used equipment is a recyclable equipment. In the method for collecting used good quality equipment, the information on the damage of used equipment can be attached to the equipment at the time of collecting the used equipment from the user and transporting the equipment to a place specified by the manufacturer. It collects by radio | wireless by the measuring means currently provided.
Further, the invention according to claim 2 compares the model number information of the used equipment that has been contacted by a recycling information management system, and determines whether the used equipment is a recyclable equipment. In the method of collecting quality equipment, when collecting the used equipment from the user, the measuring means attached to the equipment collects the information on the damage of the tilt / impact vibration given to the used equipment wirelessly. The used device evaluation value is determined, and the device evaluation value is compared with a reference value determined for each pre-collection state stored in advance in the recycling information management system. When it is satisfied, a service corresponding to the used device is provided.
Further, the invention according to claim 3 is used to determine whether or not the used device is a recyclable device by comparing the model number information of the used device at the place of contact with the recycling information management system. In the method of collecting good quality equipment, after receiving the used equipment, in the transportation of the equipment to the place designated by the manufacturer, the inclination / impact vibration during transportation by the measuring means attached to the equipment at the designated place. Damage information is collected wirelessly, the device evaluation value is judged, and the device evaluation value is compared with the evaluation value at the time of collecting the device from the place where the communication is stored in advance in the recycling information management system. Based on the result of judging the information on damage given to the equipment during transportation and judging the equipment evaluation value compared to the reference value set for each pre-collection state. Characterized by imparting such benefit.
In the invention according to claim 4, the quality information at the time of collection of the used equipment is automatically transmitted to the recycling information management system, the evaluation value of the collected equipment is calculated at the time of collection, and the transportation of the used equipment is performed. Also, when the quality information of the used equipment is transmitted to the recycling information management system when the manufacturer-designated place arrives, the quality change of the used equipment due to transportation can be determined.
Further, in the invention according to claim 5, the measuring means for acquiring the collected state information of the used device is a tilt switch, an inclinometer or a vibrometer attached to the used device, and the state The information is transmitted to the recycling information management system via radio.

  According to the present invention, a manufacturer can collect used equipment of good quality, and can also manage the handling status of equipment at the time of cargo handling / transportation by a carrier. In addition, a user who has requested collection of used equipment can receive a service that matches the quality of use at the time of collection, and there is a great advantage for equipment users, manufacturers, and carriers.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. FIG. 1 is a flowchart illustrating an embodiment of the present invention as a processing flow of a used device. FIG. 2 is an overall view showing an embodiment of the present invention.
The outline of the present invention will be described before referring to the drawings. The present invention is intended for users who discharge used products such as home appliances / personal computers / OA devices / transportation companies that transport the products / manufacturers who use the products and reuse them.
The product user entrusts the manufacturer to the processing of the used equipment when replacing or moving the used product. However, when a manufacturer recycles a product or part using the used equipment, if the collected quality of the used equipment is bad (parts / units scheduled to be reused, etc.), the reproduction work is complicated. Regeneration costs are greatly increased due to the use of new parts and replacement parts.
As a manufacturer, in order to maintain a good collection state of used equipment, even if a certain level of cost is applied, it is possible to generate profits by further reducing the regeneration cost.
The manufacturer provides benefits to “used equipment discharge users” and “transport companies that transport the equipment” who cooperate in maintaining the state of good used equipment, and reused parts / Reduce unit regeneration costs and promote more efficient business development.

In accordance with the concept described above, an embodiment of the present invention will be described with reference to FIGS. 1 and 2, for example, the manufacturer inputs in advance basic data on a product in the market to a system called a recycling information management system (S1), and maintains and manages reuse value judgment information based on the collection state of the collection device. (S2).
Next, the manufacturer makes an agreement regarding the collection of goods (equipment) with the user and the carrier (S3), and inputs the agreement conditions (S4). Next, the user requests the manufacturer to collect the product (S5), and the manufacturer dispatches a product collection / transport company to the user (S6).
In step (S5), the manufacturer inputs the NO (number) of the model to be collected and inputs the collected device status information at the user's destination (S7). In this case, if the collecting device automatically transmits the tilt / vibration state during use, step (S7) is unnecessary. The manufacturer determines whether the model is a reuse target model (S8), and if it is a reuse target model, it determines the reuse value of the collected device (S9).
Step (S7) is about the collected equipment state information for the structural functional part, and the appearance judgment is made by the dispatched goods collection / transport company. In this case, based on the agreement conditions regarding the reuse value determination and collection (S10), a determination result is issued (S11), and a service based on the reuse value determination of the collected device is provided to the user (S12).
Table 1 shows the evaluation items under the agreement conditions as an example. Based on this table, the merchandise collection / forwarding company evaluates the appearance of the used equipment to be collected.

商品回収運送業者は使用者先で機器を回収し、運送／保管し（Ｓ１３）、メーカーの指定場所へ搬入し、受け取り及び確認をする（Ｓ１４）。メーカーの指定場所への搬入時の回収機器の再利用価値判定を行ない（Ｓ１５）、再利用価値判定結果及び取り決め条件に基づく運送料金を算出し（Ｓ１６）、判定結果を出す（Ｓ１７）。
この場合、メーカーの指定場所への搬入時にも搬入された回収機器について表１の評価項目がチェックされ、ステップ（Ｓ１１）の判定結果との差異は商品回収運送業者へのペナルティーとなり、運送費へ反映される。
メーカーの指定場所では、回収機器の再使用又は再資源化を決定する（Ｓ１８）。再資源化処理会社で回収機器を適正に処理する。メーカーはステップ（Ｓ１７）の判定結果に基づき運送業者へ運送費を支払う。
上記説明では、使用済みの良品質の機器の回収についての使用者に対するサービスを主としている。従って、良品質の機器でなければ回収しないのかという疑問も生じるが、良品質でない機器に関しては、例えば、取り決めで通常の法律に基づく回収とすれば問題はない。 Table 2 shows an example of a score that the merchandise collection and transportation company performs for each evaluation item based on Table 1. Based on this score, the service content for the user who has discharged the used equipment is determined according to the agreement conditions.

The merchandise collection transporter collects the equipment at the user's site, transports / stores it (S13), carries it to the designated place of the manufacturer, receives it and confirms it (S14). The reuse value of the collected equipment at the time of delivery to the manufacturer's designated place is determined (S15), the transportation fee based on the reuse value determination result and the agreement condition is calculated (S16), and the determination result is given (S17).
In this case, the evaluation items in Table 1 are checked for the collected equipment that has been carried into the designated place of the manufacturer, and the difference from the determination result in step (S11) becomes a penalty for the merchandise collection carrier, leading to the transportation cost. Reflected.
In the designated place of the manufacturer, it is decided to reuse or recycle the collected equipment (S18). Properly process the collected equipment at the recycling company. The manufacturer pays the transportation cost to the carrier based on the determination result of step (S17).
The above description mainly focuses on the service for the user regarding the collection of used good quality equipment. Accordingly, there is a question as to whether or not the equipment can be collected unless it is of good quality. However, for equipment that is not of good quality, for example, there is no problem if the collection is based on a normal law.

The flow of the recovery method according to the present invention is as described above. Next, further description will be given with reference to FIG. In 1), 2), 3), and 4), the manufacturer inputs the following basic data about the products in the market into a recycling information management system in advance to a large computer such as a server for maintenance management.
I. Product basic data i. “Model (product) NO”, “Component parts”, “Component materials” of all market operating machines
ii. “Model (product) NO”, “Target part”, “Target material”, etc. to be reused II. Reuse value judgment information of recovered products i. Reuse value evaluation criteria based on inclination, vibration, etc. III. The product user uses the manufacturer in accordance with the transaction conditions 5), 5 '), 6), and 7) that are pre-arranged between the manufacturer and the product user / carrier, and that are related to the damage caused by the tilt and vibration shock applied to the equipment. When requesting the collection of used products, the manufacturer dispatches a carrier to collect and confirms the information on the damage of the tilt / impact vibration at the time of device collection at the user's site using the recycling information management system.
In this way, the quality information at the time of collection of the collected equipment is automatically transmitted to the server side of the recycling information management system, and the collected equipment evaluation value is calculated at the time of collection. That is, when collecting used devices from the user, the device evaluation values can be automatically added from the device status information.
This damage information is stored in the equipment and can be sent to the recycling information management system at the time of collection, or it can be sent whenever damage occurs, and there are methods such as using a remote self-diagnosis system. is there. In the present embodiment, a case will be described in which damage information is stored in an internal memory of a device and transmitted to a recycling information management system at the time of collection.
In 8), 9) and 10), in the recycling information management system, the model information already input in 1), 2), 3) and 4) and the status information of the used product transmitted in 7) Are automatically calculated, the reuse value of the collected product is automatically determined, and the determination result is automatically transmitted to a mobile terminal (phone / PDA (portable information terminal), etc.) using a web (WEB).
In 11), the recycling information management system simultaneously determines the value of the collected device, associates the service items with the user in advance, determines the service content specifically, and uses the web (WEB) to make the mobile terminal The determination result is automatically transmitted to (mobile phone, PDA, etc.).

This determination result is based on, for example, the rating in Table 2 described above performed by the recovery company for the recovery device and the structural evaluation of the recovery device recorded in the recycling information management system.
i. 3 discounts on user-paid collection and transportation costs and processing costs ii. Discounts on replacement products-5000 yen iii. Additional 10 points for service points.
In 12), the manufacturer provides the service determined in 11) to the user. In 13), the transporter transports and stores the used product (equipment) to the manufacturer's recycling factory.
In 14), 15) and 16), at the stage where the transporter collects and transports the used product to the place designated by the manufacturer, the manufacturer checks the status of the recovered device with the recycling information management system, and also collects the value of the recovered product again. Make a decision.
Also in the transportation of equipment, the quality information of the collected equipment is transmitted to the server when it arrives at the location designated by the manufacturer, so that the change in the quality of the collected equipment due to transportation can be determined. That is, after receiving a used device from a user, it is possible to automatically add up device evaluation values from the device status information at a location designated by the manufacturer.
In 17), the determination result is automatically transmitted to a mobile terminal (mobile phone, PDA, etc.) using the web. In 18), the manufacturer decides whether to reuse or recycle. In 19), based on the content determined and determined by the recycling information management system, the manufacturer pays the fare to the shipping company, for example, by increasing the shipping cost.

As described above, according to the method for collecting used good quality equipment according to the present invention, the model number information of the used equipment is transmitted from the user of the equipment to a predetermined server via the communication line, and stored in the server. It is compared with the recyclable device number information stored in advance in the means to determine whether the user device is a recyclable device.
When collecting equipment from the user, information on the damage of the tilt / impact vibration applied to the equipment is collected wirelessly by a tilt switch or inclinometer or vibrometer, which will be described later, attached to the equipment. Judging.
When the device evaluation and the reference value set for each pre-collection state stored in the storage means in the server in advance are compared, and the device evaluation value before collection satisfies the reference value, the user desires the above-mentioned Services (recovery cost discount, replacement privileges, service tickets, points, etc.) can be provided.
In addition, when transporting the equipment to a location designated by the manufacturer after receiving the used equipment, the tilt switch or inclinometer or vibration meter attached to the equipment at the designated location may cause damage to the tilt / impact vibration during transportation. Collect information wirelessly and determine device evaluation values.
Compared with the device evaluation and the evaluation value at the time of device recovery from the user stored in advance in the storage means in the server, information on damage given to the device during transportation is judged, and each state before recovery The device evaluation value is also judged by comparison with the reference value defined in the above.
Furthermore, a predetermined merit or the like is given to the carrier based on information on damage given to the equipment during transportation by a contract made in advance.

FIG. 3 is a schematic view illustrating a tilt switch used in the present invention. As shown in FIG. 3, the tilt switch 2 is attached to the substrate inside the operation panel 1 on the entire upper surface of a used (collected) device (not shown).
The power is taken from the backup battery 3 of the used device, and this used device is counted when it is tilted in the XY direction (horizontal horizontal-horizontal vertical) by an inclination angle (for example, 35 degrees) or more based on the contract, and attached memory It is recorded in the device (memory unit) 4.
The stored number of times is displayed on the display (display unit) 5 of the operation panel 1 for each X direction / Y direction by switching the tilt switch 2 of the operation panel 1 and can be confirmed.
In this way, in the method of collecting used good quality equipment, the status information of the collected equipment is acquired and converted into data by the tilt switch 1 or the inclinometer or vibration meter attached to the equipment, and the server ( Recycling information management system).
Therefore, since the status of the device at the location specified by the manufacturer at the time of collection receipt from the user of the device can be sent / received to / from the server immediately via wireless, it is transmitted via a communication line as a security measure. Data / information to be deleted can be deleted.

It is a flowchart explaining embodiment of this invention as a flow of a process of a used apparatus. 1 is an overall view showing an embodiment of the present invention. It is the schematic explaining the inclination switch utilized in this invention.

Explanation of symbols

  1 Measuring means (tilt switch)

Claims (5)

  In the method of collecting used good quality equipment that compares the model number information of used equipment that has been contacted with a recycling information management system to determine whether the used equipment is recyclable equipment, The collected good information is collected wirelessly by the measuring means attached to the used equipment when collecting the used equipment and transporting the equipment to a place designated by the manufacturer. How to collect quality equipment.   In the method of collecting used good quality equipment that compares the model number information of used equipment that has been contacted with a recycling information management system to determine whether the used equipment is recyclable equipment, When collecting the used equipment, the measurement means attached to the equipment collects information on the damage of the tilt / impact vibration given to the used equipment wirelessly, and determines the used equipment evaluation value, Compare the device evaluation value with the reference value set for each pre-recovery state stored in advance in the recycling information management system. If the pre-recovery device evaluation value satisfies the reference value, it corresponds to the used device. A method for recovering used good quality equipment, characterized by providing a service to perform.   In the method of collecting used good quality equipment to determine whether the used equipment is recyclable by comparing the model number information of the used equipment at the place of contact with the recycling information management system, the use After receiving the used equipment, when transporting the equipment to the location specified by the manufacturer, the measurement means attached to the equipment at the designated location collects information on the incline / impact vibration damage during transportation and evaluates the equipment. Information on damage given to equipment during transportation compared to the equipment evaluation value and the evaluation value at the time of equipment collection from the place where the communication was stored in advance in the recycling information management system And give the carrier a predetermined merit based on the result of judging the device evaluation value compared to the reference value set for each pre-collection state. Method of recovering the used good quality equipment such as butterflies.   The quality information at the time of collection of the used equipment is automatically transmitted to the recycling information management system, the evaluation value of the collected equipment is calculated at the time of collection, and the used equipment is transported at the time specified by the manufacturer even when transporting the used equipment. The used good quality according to any one of claims 1 to 3, wherein a change in quality of the used equipment due to transportation can be determined by transmitting quality information of the equipment to the recycling information management system. How to collect equipment.   The measuring means for acquiring the collected status information of the used equipment is a tilt switch, an inclinometer or a vibrometer attached to the used equipment, and the status information is transmitted to the recycling information management system via radio. The used good quality equipment collection method according to any one of claims 1 to 4, wherein the used good quality equipment is collected.

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