JP2005301863A - Equipment recovery method, recovery target equipment, customer use equipment state management method, recycling system, recycling center information system and selection method for machine recovered for recycling - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To improve efficiency of a recycling system for a business machine or the like. <P>SOLUTION: In this recycling system, a product such as a copying machine already used in a market is recovered, selected, disassembled, cleaned to be recycled, and is newly put into the market. Before recycling the copying machine or the like recovered to a recovery center 22 from a user 21, requirement for component exchange of a recovered machine, a required component name or component number, a part of the recovered machine requiring the component, and presence of the recovered machine in a state allowing component supply from the recovered machine are classified and registered. That information is registered in a database DB of an integral recovery center 25, the recovered machine requiring the component exchange and the recovered machine allowing the component exchange are combined, and the recovered machine requiring the component exchange and the component that is an exchange target are sent to a recycling place of a recycling center 23, a reproduction center 24 or the like to be effectively used. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to the collection of home appliances, personal computers, office automation equipment, etc. that a manufacturer collects from a user for reuse and reuse, and more specifically, a device collection method, a device to be collected, and a customer-used device state management method The present invention relates to a recycling system, a recycling center information system, and a method for selecting a recovery machine for recycling.

  In recent years, so-called recycling (reuse, reuse, recycling) of image forming devices collected from the market has been attracting attention from the viewpoint of effective use of resources and environmental conservation. , PCs, OA equipment, etc.) when users try to dispose of them, there is a social tendency that users bear the transportation costs and recycling costs, and the majority of them are growing awareness of environmental conservation. Users feel burdened. For example, in Japan, the Home Appliance Recycling Law (Specific Household Equipment Re-Production Law) has been enacted, and for home appliances, the amount specified at the time of collection is paid. In the case of reuse, the costs are stipulated as prescribed regardless of the user's usage status. Therefore, there is an unfair feeling among users. The burden varies depending on the product and manufacturer. For example, in home appliances, air conditioners: 3,500-4,490 yen, CRT TVs: 2,700-3,615 yen, electric refrigerators: 4,600-5,600 yen, electric washing machines: 2,400-3 However, if the absolute amount of the burden increases, there is a concern that used products will be dumped illegally.

  In addition, it is not clear whether the quality of used products collected was damaged or damaged during user collection, or was damaged or damaged during the transportation process. There is a deterioration of quality due to transportation between trucks and collision of collected products in trucks, and it is an issue for transportation companies and manufacturers to clarify this point.

  In addition, the promotion of 3R (reuse, reuse, recycle) is progressing due to the strengthening of laws and regulations, but in addition to the conventional recycle, the social demand for reuse is increasing. For manufacturers, the range that can be reused is increased or decreased depending on the state of collection of used products, and the cost for regeneration is increased. Moreover, if the prior state management (appearance quality / internal quality) of collected items is not grasped, equipment arrangements, work, and arrangement arrangements required at the time of reproduction are dealt with each time, which is a problem as a manufacturer.

  In addition, the present situation is that no consideration is given to design for collection for recycling (reuse, reuse, recycling). For example, items required for collecting machine information (eg, product serial number, operating time, number of printed sheets, unit and component maintenance history, etc.) are normally recorded in the storage unit of the main body of the image forming apparatus, etc. This information can be used for post-recovery processing (reuse, recycle, etc.) as the recovery machine information. However, at present, the collection information cannot be easily extracted even if wireless communication or the like is used. Therefore, the collection information is extracted at a collection base such as a collection center, and processing efficiency is poor. The recycling process after the collection information is taken out at the collection base is delayed.

  In addition, as a system for evaluating the collecting machine, there is a system for detecting a failure of the collecting machine and detecting a defective portion by image evaluation for energization, paper passing, operating sound, and an image device, but the appearance is not a target. And, equipment with reusable parts is selected in the recovery process, but the sampling instruction at the recovery / decomposition base (recycling center), the accuracy of data after sampling, and data management are not considered. .

  In addition, a system has been proposed that mainly collects the recovered machine information to the playback means of the recovery process. However, it is a sorting method in the recovery process, targets only parts, and considers the ease of playback. It was something that was not done.

Japanese Patent Laid-Open No. 7-24437 JP-A-10-216689 JP 2000-48066 A JP 2000-202418 A JP 2001-5352 A JP 2002-183286 A JP 2002-284221 A JP 2002-288310 A JP 2002-288111 A JP 2002-288317 A JP 2002-297967 A JP 2002-304460 A JP 2002-336832 A JP 2003-6314 A JP 2003-76761 A International Publication No. WO99-009502

  In view of the above-described problems, the present invention provides a device recovery method, a recovery target device, a customer-use device state management method, a recycling system, and a recycling center information system that enables a recovery of a good quality recovered product according to the purpose. It aims at providing the selection method of the recovery machine for reproduction.

  The device recovery method according to claim 1 of the present invention is a method of recovering used devices discharged from the user of the device, and confirms information such as the model number of the device from the actual product to be recovered. Whether or not the device is a reuse collection target machine that collects information stored in advance in a predetermined server via a communication line based on the obtained information and collects the package with damage-prevented packaging A primary determination is performed, and when the device is a target device, the reuse collection is performed.

  According to the second aspect of the present invention, in the device recovery method of the first aspect, the pre-recovery state information of the device is transmitted to the server, and the summation of the information is more processed than the device that inputs the pre-recovery state information. It is performed on the server side having a high speed.

  According to the third aspect of the present invention, in the device recovery method of the first or second aspect, the transporter of the device that has performed the reuse recovery, the device that performs the reuse recovery ascertained via a communication line. This is characterized in that it is carried into a place designated by the manufacturer in advance, the equipment collected at the designated place is turned on, etc., and secondary confirmation for selecting the collected equipment is performed.

  According to the fourth aspect of the present invention, in the device collection method according to any one of the first to third aspects, status information including internal diagnostic information after collection of the reused collected device can be utilized in real time in the server. It is possible to support efficient planned production such as pre-operation setting and parts purchase at the recycling base of equipment that has been collected and reused.

  According to a fifth aspect of the present invention, there is provided a collection target device comprising means for generating a collection signal.

  According to a sixth aspect of the present invention, in the collection target device of the fifth aspect, a dedicated switch for generating the collection signal is provided.

  According to the seventh aspect of the present invention, in the collection target device according to the fifth or sixth aspect, the apparatus includes a means for transmitting collection information related to collection through a communication line by the collection signal.

  According to the eighth aspect of the present invention, the collection target device according to any one of the fifth to seventh aspects includes a storage medium in which the collection information can be written and stored.

  According to the ninth aspect of the present invention, the collection target device according to any one of the fifth to eighth aspects further comprises means for writing the collection information into an externally connected storage medium.

  According to the tenth aspect of the present invention, in the collection target device according to any one of the fifth to ninth aspects, the collection information includes means for transmitting the collection information via a wireless communication terminal such as a mobile phone.

  According to the eleventh aspect of the invention, in the collection target device according to the ninth aspect, the collection information stored in the storage medium connected to a wireless communication terminal such as a mobile phone can be sent to the wireless communication terminal. It is characterized by using.

  According to a twelfth aspect of the present invention, there is provided a customer-used device state management method that automatically notifies a customer management system of information related to a device use state via a wireless communication terminal such as a mobile phone. It is characterized by automatically determining the usage state of a device and providing maintenance service and maintenance information to a customer of the device.

  The customer-used device state management method according to claim 13 is the customer-used device state management method according to claim 12, wherein the device clearly indicates to the customer management system that it can provide use state information of the device. It is characterized by comprising operation means such as buttons, switches and numeric keys for generating signals.

  According to the fourteenth aspect of the present invention, in the customer-used device state management method according to the thirteenth aspect, a customer is specified from information provided by an operation input of the operation means.

  According to the fifteenth aspect of the present invention, in the customer-used device state management method according to the thirteenth aspect, the device includes a GPS terminal, and a customer is specified from information obtained from the GPS terminal.

  According to the sixteenth aspect of the present invention, in the customer-used device management method according to any one of the twelfth to fifteenth aspects, a cumulative operation time from an operation start date provided by the device is calculated, and a used model related to the device is calculated. The difference from the warranty period information is automatically calculated as the remaining warranty period, and when the calculated number of days becomes shorter than the predetermined time, the customer name, the device model, the model number, and the remaining warranty period information are provided to the manufacturer and sales of the device. It is possible to notify a person, the customer, or the like.

  In the customer-use device management method according to any one of claims 12 to 15, the method according to claim 17 calculates monthly use information from information related to the number of times of use of the device provided from the device, Compared with the information related to the maintenance interval of the model used for the device, it is possible to notify the difference in the information value to the manufacturer or seller of the device, and set the optimum maintenance interval for the model of the device and the customer It is characterized by enabling service to.

  According to claim 18, in the customer-use device management method according to any one of claims 12 to 15, from the logging data such as the failure date and time and the failure mode provided from the device, and information related to the number of times the device is used. Calculating at least one of MTBF (average failure interval time), MSBF (average number of failure intervals), failure occurrence rate for each failure mode, etc. for each model group of the device, and comparing with the warranty standard of the device, When the calculated value exceeds the guarantee standard, difference information between the calculated value and the compensation standard can be automatically notified to the manufacturer or seller of the device.

  The method according to claim 19 is the customer-use device management method according to any one of claims 12 to 15, wherein the information related to the customer provided from the device and the information already obtained from the customer are It is possible to create a user list for taking appropriate precautions when a problem that requires recall handling occurs in the device.

  A recycling system according to claim 20 of the present invention is a recycling system that collects, sorts, disassembles, cleans, and recycles products that have been used in the market, and re-enters the market. And the necessary parts name, part number, the location of the required parts recovery machine, etc., and that there is a recovery machine that can supply parts from the recovery machine in the recovery process, the parts can be replaced It is characterized by combining a necessary collection machine and a collection machine that can exchange parts, and sending the collection machine that needs to be exchanged and the parts to be exchanged to the recycling point.

  A recycling center information system according to a twenty-first aspect of the present invention is characterized in that, in the recycling center information system that performs sampling management of recycled parts and recycling units, a sampling instruction table and a sampling number entry table are used as mark sheets.

  According to the twenty-second aspect of the present invention, in the recycling center information system of the twenty-first aspect, the entry table as a mark sheet is read by a scanner, and the number of the extracted recycle parts and recycle units is totaled.

  According to Claim 23, in the recycling center information system according to Claim 22, the recycling parts and recycling unit sampling products are obtained by using the total data of the number of samplings of the recycling parts and recycling units obtained by reading with the scanner. It is characterized by inventory management.

  According to a twenty-fourth aspect of the present invention, there is provided a method for selecting a recovery machine for recycling, wherein the recovery machine is used in order to introduce a used recovery machine into a recycling manufacturing process, to perform a necessary process and to provide the market as a recycling machine. A recovery machine selection method for recovery in a recovery process for classifying and sorting machines, which meets the recovery conditions based on classification information related to the recovery machines and selection information including priorities related to sorting of the recovery machines A recovery machine is selected, and selection information related to the selection, the classification information, and the sorting information are transmitted to a shipping area of the recovery machine for the regenerator.

  According to the twenty-fifth aspect of the present invention, in the recycling recovery machine selecting method according to the twenty-fourth aspect, the classification information related to the recovery machine is usage record information and product operation information of the recovery machine.

  According to claim 26, in the recycling recovery machine selection method according to claim 24 or 25, the sorting information is divided into information items for each part or unit, and the ease of reproduction is set for each part or unit. It is characterized by prioritizing by associating and weighting.

  According to claim 27 of the present invention, in the recycling recovery machine selecting method according to claim 26, the weighting and prioritization are performed by processing information input from a terminal device or a reader.

  According to claim 28, in the recycling recovery machine selection method according to any one of claims 24 to 27, a communication means is used to transmit the classification information, the sorting information, and the selection information of the recovery machine recovery machine. It is characterized by using.

  According to the twenty-ninth aspect of the present invention, in the recycling recovery machine selecting method according to the twenty-eighth aspect, the communication means includes communication via the Internet.

  The present invention has an effect of enabling reuse collection according to the purpose of a good quality collected product.

  The best mode for carrying out the present invention will be described below with reference to the embodiments shown in the drawings.

  FIG. 1 is a diagram showing an example of a collection target device such as an image forming apparatus provided with a collection-dedicated signal according to the present invention, and an example of a schematic flow up to the start of the collection process. In this embodiment, the collection of the image forming apparatus or the like is ensured and the efficiency of the processing after the collection is achieved. In a product 1 such as an image forming apparatus that has been determined to be collected, for example, when a sales person or a service person as a collection source turns on the collection signal generating means 2 such as a switch provided in the product 1, the product 1 automatically. Preliminary collection information items such as a product serial number, operation time, number of printed sheets, maintenance history of units and parts are stored as collection information in the collection information storage unit 3 of the product 1. The product 1 also includes determination means 4 that determines whether or not there is a connection to a communication line.

  When the product 1 is connected to the communication line (A), the determination unit 4 determines whether or not the product 1 to be collected is connected to the communication line, and the product 1 is connected to the communication line. Transmits the collection information to a predetermined information center. If the determination means 4 determines that it is not connected to the communication line (B), it is determined that the product 1 to be collected exists alone without being connected to the communication line. In this case, the storage state is maintained. When a storage medium writable with respect to the product 1 is set by a sales person or service person (B1), the collection information is written to the storage medium by a set signal and a writing start signal (B2). It is preferable to use a storage medium of a type that can use a terminal device for wireless communication such as a mobile phone (flash card, stick memory, etc.). Then, the recording medium can be removed from the product 1 and set in a mobile phone or the like (B3), and the collection information can be easily sent to a predetermined contact (such as a preset information center) (B4). If a dedicated transmission device can be used separately, it is a matter of course that a suitable storage medium is used. It is preferable that the storage medium is capable of transmitting or transmitting a collection dedicated signal so that it can be distinguished from the storage medium for other uses, so that the collection information is not written even if the storage medium for other uses is set in the product 1 Can be. The set signal may be built in the writing device if the product 1 is an image forming apparatus, but the collection information writing start signal is made effective by being switched on by a salesperson or the like as described above. It is preferable to make it. This prevents the collection information from being written by an erroneous operation.

  In other words, in this embodiment, information such as product serial number, operation time, number of printed sheets, unit and parts maintenance history, etc. necessary as collection machine information can be easily retrieved and collected at collection bases such as collection centers. The processing efficiency is improved, and it is not necessary to delay the processing of recycling (reuse, reuse, recycling) after collection. That is, the collection information can be easily taken out by dividing the collection information from other information and writing it in the storage medium as the collection-only information. Even if the product 1 is not connected to a communication line, the collection information can be kept from being delayed using a mobile phone or the like and a recording medium.

  That is, since the collection information is sent from the collection target device by the collection signal, the subsequent processing can be performed efficiently, the processing efficiency of the collection target device can be improved, and it can greatly contribute to resource saving and energy saving. Further, if a dedicated switch for recovery is provided in the recovery target machine stage, the operation becomes easy, the recovery information can be easily obtained, and the recovery process can be performed reliably. In addition, if collection information is transmitted using a communication line, the efficiency of the collection process can be further improved, and recording it as collection-only information makes it easier for sales and service representatives to retrieve the collection information. Increase efficiency. In addition, by using an externally connectable storage medium, it is easy to contact the collection base in the sense including the information center function, the subsequent processing can be performed efficiently, and the processing efficiency of the collection machine is increased. Can greatly contribute to resource saving and energy saving.

  FIG. 2 is an overall flowchart of an embodiment of a method for recovering a good quality device according to the present invention. In this embodiment, the device number is confirmed by the user of the device from the discharge product of the used device, the stored information in the predetermined server is accessed through the communication line from the obtained information, and used. Primary determination is made whether the user's discharged equipment is a reuse collection target machine, and if it is the target machine, reuse collection is performed. As a result, it is possible to collect a collection of good quality according to the purpose from a uniform collection, and the manufacturer can carry out reuse collection by purpose. Further, the state information before collection of the collection device is transmitted to the server side, and the aggregation is performed on the server side where the data processing speed is faster than the PC side inputting the state information before collection. Thereby, a device confirmation result can be obtained in a short time. In addition, the transporter carries the reused collected items obtained via the communication line to the regional integration center designated by the manufacturer in advance, and turns on the power to the collected items at the regional centralization center, so that the secondary confirmation of the collected items is made. By implementing the above, the cost of failure due to internal quality defects such as reduction of the cost of sending a single item to the recycling base each time from the place where the used equipment is generated and the power to the actual product sent to the device is reduced. In addition, post-recovery status information (including internal diagnosis) of recovered equipment can be used in real time, and efficient planned production such as pre-operation setting and parts purchase at the recycling base can be supported. In other words, it is possible to grasp the state management of the used collected product, and the recycling base can cope in advance with a shortage part of the collecting machine, so that the recycled product can be provided to the market at an early stage.

  This embodiment is intended for three users: a user who discharges used products such as home appliances, personal computers, OA devices, a transport company that transports the products, and a manufacturer that uses the used products for reuse. Of course, but not limited to these, the user entrusts the used product to the manufacturer when replacing or moving the used product, but if the manufacturer uses the used product to regenerate the product or parts, If the collected state of used products at that time is poor, if the products, parts, or units that are scheduled to be reused are damaged, the regeneration cost will increase significantly. As a manufacturer, even if it takes a certain level of cost to maintain a good collection state of used products, it is possible to generate profits by further reducing the regeneration cost. As a manufacturer, we narrow down the incidental work under the customer who discharges used products, determine whether or not reuse-recoverable machines are available, reduce the cost of sending to the next process, and recycle the entire action By supporting the system with the recycling information management system, it is possible to reduce the regeneration cost and develop the business. One example will be described below with reference to FIG. The following (step 1) and the like correspond to (1) and the like described in the procedure column of FIG.

(Step 1)
The manufacturer uses a system for managing appropriate recycling information (hereinafter referred to as a recycling information management system) that has been built in advance, and inputs and maintains the following basic data on related information related to market machines to a large computer such as a server. Keep it in control.
1. Product basic data (1) Model (product) numbers, components, and materials of all market operating machines (2) “Model (product) number, target parts, target materials, etc. to be reused” 2. Reuse value of recovered products Judgment information (1) Reuse value evaluation criteria based on the collection status of used products 3. Production machine information (1) Model (product) numbers of all models produced in the past, model numbers by production month (2) Implemented in the past Important design changes, implementation details for market equipment, implementation details for safety measures

(Step 2)
In addition, the manufacturer negotiates with the shipping company in advance the following collection conditions when collecting used products, and inputs the contents to the recycling information management system for maintenance management and storage.
1. Reuse collection model information: target model number information, target machine number information, target machine type TCV information, etc. Collection method: reuse collection, general collection

(Step 3)
When the user requests the manufacturer to collect the used product, the manufacturer dispatches a carrier to collect and confirms the collected product of the customer. Items to be checked are, for example, a collected product name, serial number, TCV, and the like.

(Step 4)
The transportation company inputs the collected product name, serial number, TCV, and the like of the used product that has been confirmed from the mobile terminal (mobile phone, PDA, etc.) through the Internet website to the recycling information management system. FIG. 3 shows an example of the content of an input screen on a website.

(Step 5)
Within the recycling information system, judgment is made based on the model information in the basic data already input by the manufacturer, and it is instantly judged whether the collected product is a model subject to reuse, and the carrier is provided with a communication line, a mobile phone, etc. Use to send answers automatically. FIG. 4 shows a screen display example of the transmission content data of the confirmation result.

(Steps 6 and 7)
Next, when the recovered product is a non-reusable machine, the carrier becomes a resource processing target machine and is carried into a recycling facility by general recovery. If the collected product is a reuse target machine, the transporter carries it to a collection location designated by the manufacturer for reuse collection (hereinafter referred to as a regional consolidation center).

(Step 8)
When the used products arrive at the regional integration center, the regional integration center confirms the number of used products and inputs the information to the recycling information management system from the PC terminal via the Internet website. The contents of the input screen may be as shown in FIG.

(Steps 9 and 10)
In addition, at the regional integration center, quality confirmation items that cannot be confirmed by customers for reasons of time and work environment are checked (status is grasped when power is turned on), and the status of used products is input and stored in the recycling information management system. Keep it. The contents of the input screen used for this work may be as shown in FIG. 6, for example.

(Step 11)
Then, shipment from the regional aggregation center to the regeneration base is carried into the regeneration base in an efficient car stand. For example, 33 vehicles / 11 tons are fully loaded.

(Step 12)
At the recycling base, when the collected product sent from the regional aggregation center arrives, the quality of the appearance of the collected product is confirmed, and the grasped information is input to the recycling information management system and stored.

(Step 13)
At the recycling base, the number of accepted non-defective products and defective products sent from the regional integration center is also input and stored in the recycling information management system.

(Step 14)
In line with the reclamation plan at the reclamation site, the recycling information management system uses the production information by product and the design-changed part data by product, etc., which are maintained and managed in advance, from the various types of input information to obtain the regeneration standard information necessary for regeneration. create. The information includes, for example, a replacement part procedure for each recovery machine number, a regeneration assembly order table, a replacement part arrangement preliminary performance table, and the like.

(Step 15)
In addition, the recycling base grasps the reproduction standard information necessary for reproduction in real time, grasps and manages the reproduction plan planning, parts arrangement status, process settings, etc. in advance, implements short-term reproduction, and aims for uniform recovery It will be possible to collect products with good quality along the line, and the manufacturer will be able to collect and reuse by purpose. By performing this on the server side where the data processing speed is faster than the PC that inputs the pre-collection status information, it is possible to obtain device confirmation results in a short time. Cost reduction and failure cost of quality defects in the delivered product can be reduced, and efficient regeneration with minimum parts inventory risk by grasping replacement parts etc. in advance with the reproduction of good quality recovered products Can be realized.

  FIG. 7 is an overall view of an embodiment of a customer-used device state management method according to the present invention. The embodiment will be described with reference to this overall view. This embodiment is intended for two parties: a customer who purchases a product such as a home appliance, a personal computer, or an OA device, and a manufacturer or seller who produces and sells it. Of course, the present invention is not limited to these, but the customer usually enters into a contract with a manufacturer or a sales company and receives services related to failure handling and supply of the model after purchasing the product. Manufacturers and sales companies use various customer information provided based on the contract for sales promotion and service response. This embodiment automatically obtains the usage status information of such non-contracted products (for example, personal use products such as fax machines, printers, etc.) and provides the customer with information providing merits. It enables various business activities by utilizing information.

The products sold in this example are
(1) Storage means such as an IC chip for storing an index (usage time, number of used sheets, failure mode, etc.) indicating the use state of the product (2) Means for realizing a GPS function for specifying the current location of the product (3 ) It is assumed that a means for realizing a wireless transmission function for automatically transmitting the information of 1 and 2 using a wireless communication network such as a cellular phone network is provided.

  The manufacturer or sales company clearly indicates that usage information (described later) is automatically provided from the product to the manufacturer or sales company when the product is sold, and asks the customer to select whether to accept it. For example, selection of “YES” or “NO” may be set with a certain button, for example, when the product is turned on. For example, if the product is a printer, it is possible to adopt means such as turning on and off the paper transport button three times, and if the product is a copier, inputting a telephone number with a numeric keypad.

The manufacturer or sales company provides the following services to customers who have accepted the information provision.
(Example of services provided)
Information provision fee, new technical information of the model, new product information, various event guidance, maintenance help information, etc.

Hereinafter, an example in which the product is a copying machine will be described.
(Product movement)
For the products used by customers who have received information, the following information is automatically written in the IC chip or the like (every day, every operation, etc.).
(Information to be completed before shipping)
1. Model 2. Machine number (Information to be written at the start of product operation)
1. Customer name: Model that can be input by customer (with keyboard, etc.): Only this item is manually operated by user. Operation start date (date and time when power was first turned on)
(Information to be written at specified intervals)
1. Installation location specified by GPS 2. Power ON cumulative time 3. Number of counters (copies) Logging data (failure date and time, failure mode, etc.)
5). Others The product automatically transmits the information to a system (hereinafter referred to as a customer management system) owned by the manufacturer or sales company via a wireless communication network at a predetermined interval (every day or every operation). . The main CPU of the customer management system may be communicable via a mobile phone network.

  The first role of the customer management system is to compare the location information and telephone number information specified by GPS with the map information and telephone ledger information held by the customer management system, and to identify the customer's location address and customer name as the manufacturer or sales company. To automatically notify.

Next, as a second role, a customer list is created together with information of an existing system (information management system already available under a user maintenance contract or the like). By being able to grasp all customers who have purchased the same information as registered users' usage conditions and maintenance results based on user maintenance contracts, various services can be provided to the customers from the manufacturer. An example of a customer list is
1. 1. User customer list by district by prefecture 2. User customer list by model A list of user customers by industry can be listed.

The customer management system then processes the information and automatically provides the following information to the manufacturer or sales company when considering sales promotion measures. By automatically listing and notifying the target user before the warranty period expires based on the days of use information (for example, the month six months before the warranty period)
1. In the unlikely event that a failure occurs, the customer can select whether to pay a high repair cost or switch to a new model.
2. A manufacturer or a sales company can automatically list users who are replacements from the warranty period, thereby enabling sales PR activities to promote replacement at an early stage. For example, users who have been using for 3 years or more can perform business activities by grasping that they are Company A, Company B,...

And by regularly grasping the amount used (number of copies), it compares the number of used models with the number of usable ones, automatically extracts the mismatch between the model specifications and the actual usage status, and sets the interval for maintenance maintenance. Can be optimized,
1. An optimal copying environment can be provided to customers.
2. A manufacturer or a sales company can predict the update time from the usage amount, thereby enabling the user to conduct sales and promotion activities for promoting replacement of the optimum model at an earlier stage. For example, activity X is used for users A and B who use 1000 sheets / month to 2000 sheets / month, and activities for users α and β who use 2001 sheets / month to 3000 sheets / month. Y can be selected. In other words, products can be introduced according to customer usage, promotion of replacement, direct mail, door-to-door sales, etc. in a timely manner, and can be used as basic data when planning sales strategies.

  Further, the customer management system can process the logging data and provide reliability data that can be reflected in the next product, for example, MTBF for each product, failure rate for each failure mode, and the like. In addition, the customer management system processes the logging data, periodically calculates the MTBF for each product, the failure rate for each failure mode, etc., and makes it possible to prepare service parts in advance. , Enabling service operation. It is also possible to set a reliability target value for the next product.

  Furthermore, since the customer management system has information for each customer (for example, a user who uses model number 100 to 130 of Z machine has a, b...), When a serious defect occurs in the product. Appropriate precautions can be taken in a timely manner by automatically extracting target users. In addition, the user can receive technical information such as version upgrade of the product, and can automatically receive the response at an appropriate timing, such as when there is a problem that requires a recall response. In other words, it is difficult for users to manage products sold by manufacturers (home appliances, personal computers, OA equipment, etc.) that do not conclude service contracts, and personal computers have a user registration system through the Internet. Although it is not possible to register, it is not possible to grasp the usage status of the model used, but since this system can be said to register at the time of purchase, it is possible to grasp the usage status of customer usage models (individual use) that could not be managed conventionally This makes it possible to improve various services for customers and improve the sales promotion level of manufacturers or sales companies.

  FIG. 8 is a diagram showing an embodiment of the recycling system according to the present invention. The system of this embodiment proposes various examples of recycling and using reusable and reusable products, parts, and materials from the viewpoints of effective use of resources, reduction of waste, cost reduction, and global environmental problems. However, it is configured with a copier as an example that transport efficiency is reduced by transporting unnecessary items, or that it is not possible to reduce the processing cost by collecting items that cannot be repaired for some reason. It is a thing.

  The copying machine 10 shown in the figure reads a document 13 set on a document table 12, electrically transfers the read data onto a photosensitive member 14, and transfers the photosensitive member to a transfer sheet 16 sent from a paper supply unit 15. 14 has a series of functions of transferring the toner image on the image 14, and then fixing the image by the fixing unit 11 and discharging the image. The copying machine 10 has an internal structure protected by a front cover 17, a side cover 18, a paper feed unit cover 19, and a document table cover 20.

  FIG. 9 is a conceptual diagram showing such a recycling system for the copying machine 10. The new copying machine is assembled from parts made by processing the materials, assured quality, shipped from the factory, delivered to the user 21, and used there. The used copying machine is collected from the user 21. Hereinafter, the collection destination is referred to as a collection center 22. At the collection center 22, the copying machine 10 is divided into one that is recycled and one that is reused. The copier 10 to be recycled is sent from the collection center 22 to the recycling center 23 to be reused as materials and the like, and is recycled into materials at the recycling center 23. The reused copier 10 is sent from the collection center 22 to the reproduction center 24 for reuse as it is. In the reproduction center 24, reproduction is performed by disassembling or washing the copying machine 10. The reproduced copying machine 10 is sold again and sent to the user 21.

The content of work at the collection center 22 will be described. At the collection center 22, the copying machine 10 sent from the user 21 is
Category 1: Copiers that are sent directly to the recycling center for reuse and reused Category 2: Copiers that are rescued and then sent to the recycling center for reuse and reuse Category 3: Copying machines for relief Category 4: Recycling It is classified into four types of commercial copiers.

  The “relief” will be described using the outer cover of the copying machine 10 as an example. Note that the recovered first machine has scratches that cannot be repaired on the front cover 17, but the other exterior covers have no problem, and the recovered second machine cannot be repaired on the left and right side covers 18 and the document table cover 20. Although there are possible scratches, other exterior covers such as the front cover 17 have no problem. In this case, the first machine can be classified as “Category 1: Relief, then sent to the reproduction center and reused”, and the second machine can be classified as “Class 2: Relief copier”.

  Then, the front cover 17 is removed from the second machine and attached to the first machine, and the classification 1: “copier which is sent to the reproduction center as it is, reproduced and reused” is converted. In addition, the front cover 17 of the first machine is attached to the second machine, and it is converted into a classification 4: “copier for recycling”. In the case of scratches, it can be visually checked. However, if the color is changed, the central portion of each exterior cover (shown with a symbol c in the dotted circles in the figure) is cleaned to change the color. Measure the degree and relieve it as if it were a scratch.

  In the collection center 22, the above-described data is classified into the above-described classification 1 to classification 3 and the defect of the exterior cover is registered in, for example, the database DB of the central collection center 25. The collection center 25 that supervises the collection centers 22 in the whole country considers the combination of the devices of Category 2 and Category 3 based on the data registered from the collection centers 22 in the whole country. The external cover removed from the class 3 copier usable with the copier corresponding to 2 is found and instructed to send it to the collection center 22. Also, the class 3 copier with the exterior cover removed is converted to class 4 and sent to the recycling center 23. In addition, a sheet 26 for displaying the part name and part number showing the location of the defect as shown in FIG. 10 is attached to the class 2 copier to be sent to the reproduction center 24. Then, the recycling center 23 disassembles, cleans, and regenerates the externally removed cover from the category 1 copying machine and the separation 3 copying machine corresponding to the category 2, and ships with quality assurance.

  That is, the collection center 22 makes two classifications, “copiers that are sent to the reproduction center as they are, regenerated and reused”, and “copiers for recycling” and sent to the reproduction centers as they are for reproduction and reproduction. "Reuse copiers", "Copiers that have been rescued and then sent to the recycling center for reuse and reuse", "Copiers for rescue", and "Copiers for recycling" Increasing the possible ratio. In addition, the collection centers 22 scattered throughout the country are connected by a database to realize a combination of "copiers that are rescued and then sent to the recycling center for reuse and reuse" and "copiers for relief". Yes. By connecting with the database, it is possible to effectively utilize the inventory of the collection machines of the collection centers 22 in the whole country in the central collection center 25. As a result, it is possible to regenerate without using new parts in the “copier that has been brought to the recycling center 24 and then sent to the recycling center and then recycled and reused”. Can be used effectively.

  FIGS. 11 to 21 show used products such as photocopiers, fuck simmils, printers and other image forming machines, other office machines, electronic and electrical equipment, etc. An embodiment of a method for selecting a recycling recovery machine according to the present invention that can be applied to all of the commodities will be described.

  At present, the recovery standard for the regenerator is determined for each recovery machine by the recovery machine check sheet in the recovery selection standard document. The sorting items are the manufacturing machine number, TCV, and the like, and these are classified as reproducible or not, and are discarded if they do not meet the criteria. Also, scratches on exterior covers, missing parts of units, operational defects, etc. are ranked and sorted (no prioritization by weighting), and if you want to improve the yield of the recovery machine, rescue it as a recovery recovery machine. Easily repairing easy-to-use machines in the recovery area by replacing or missing parts. However, since the recovery machine is a product manufactured for a certain period of time, it has a transitional part attached, and it is used in various environments by various users. However, the time required for regeneration is long, and the working efficiency is deteriorated.

  FIG. 11 is an overall flowchart in the method for selecting a recovery machine according to the present invention. Hereinafter, a copying machine will be described as an example. Used products in the market are collected at collection centers, etc., and are disposed of by sorting and sorting, or are put into the remanufacturing process for regenerators. The recovery machine that is put into the remanufacturing process for regenerators has information items for predicting the remaining product life, such as the number of copies by the mechanical counter installed in the product interior and the date of manufacture of the new product. The classification information 100 such as the production number described on the rated nameplate has a classification standard. For example, the classification flag 112 is set for an information item that satisfies the classification standard (not shown) for disposal as shown in FIGS. Install and classify recovery machines.

  If 1 is displayed in the classification flag 112 when the information item satisfies the classification criteria for discarding, and 0 is displayed in the classification flag 112 when the information item does not satisfy the information, FIG. 12 shows that one of the information items is discarded. Since the classification flag 112 satisfying the classification criteria of 1 is 1, it can be seen that the collection machine is to be discarded. In FIG. 13, since all the classification flags 112 that satisfy the classification criteria for discarding are 0, the process proceeds to the next process without discarding.

  FIG. 14 shows sorting criteria such as presence / absence not shown for each information item of sorting information 200 that can be repaired in the remanufacturing manufacturing process, such as scratches or damage of exterior covers in the next process, missing parts or damage of parts or units, and the like. This is an example in which a priority 212 associated with a coefficient is provided. When the information item satisfies the selection criteria, 0 is displayed in the selection flag 211, and 1 is displayed in the selection flag 211, and the coefficient of the priority 212 is used to repair the failure content of the information item. When the regeneration cost due to replacement parts cost, replacement man-hours, etc. is small and is easy to regenerate, 1, 2, 3..., The selection information 220 as the priority order has a priority 212 coefficient as the value of the selection flag 211. Sorting and prioritization 210 are performed by arranging the values of the selection information 220 in ascending order, and the collection machines can be arranged in the order in which they are easily regenerated.

  This selection information 220 is transmitted to the shipping area to be shipped to the remanufacturing process. For example, the transmission means attaches a check sheet in which the classification information 100 and the sorting information 200 are described to each collection machine, and the classification flag described above. 112, the selection flag 211, and the priority 212 are described, and the selection information 220 is transmitted by sending the collected machines to the shipping area.

  FIG. 15 shows the present embodiment in which the classification information for classifying the recovery machines, the selection information with priority for selecting the recovery machines, and the selection information of the recovery machines for recycling are communicated using communication means such as the Internet. It is a figure for demonstrating the selection method of the collection machine for reproduction | regeneration of. The classification information for classifying the collection machine, the selection information with priority for sorting the collection machine, and the selection information for the collection machine for recycling are input to the personal computer 300 installed in the collection area, and the Internet, intranet, LAN, etc. The data is transmitted to the personal computer 310 installed in the shipping area using the means 320. In the shipping zone, a collection machine is selected that outputs the transmission information on the display or to the printer 315 to ship to the remanufacturing process.

  FIGS. 16 and 17 are diagrams for explaining an example in which the classification information means for classifying the collection machine is information classified based on the usage record information and product operation information of the collection machine. As shown in FIG. 16, the classification information 100 for classifying the collection machine includes the number of copies used for each paper feed tray stored in the memory of the product 400, image formation control information, operating time information of each unit and component, and the like. The usage record information is read by the personal computer 300 in the collection area by reading means such as a dedicated jig. As shown in FIG. 17, classification may be performed based on product maintenance information for parts replacement and repair held as the database 330.

  FIGS. 18 to 21 show that the sorting information means having a priority order for sorting the collection machines subdivides the information items for each part or unit and weights the ease of reproduction in association with each part or unit. It is a figure for demonstrating the example which attaches a priority and selects. Information of sorting information 200 for each part and each unit that can be repaired in the remanufacturing process such as scratches or damage for each exterior cover in the next process, missing parts or each unit, damaged parts or each unit, etc. An item is set, and a weighting coefficient 222 associated with a selection criterion (not shown) and each information item is provided. If the information item satisfies the selection criteria, 0 is displayed on the selection flag 211. If the information item does not satisfy the selection criterion, 1 is displayed on the selection flag 211. In addition, when the coefficient of the weighting coefficient 222 is set to 1, 2, 3,... The value obtained by multiplying the value of 211 by the weighting coefficient 222 is used as the value of the ease of reproduction 223, and the sum of the values of the ease of reproduction 223 of all the information items of the selection information 200 is calculated as the total ease of reproduction 224. Weighting 205 is performed.

  In the selection step 215, a selection criterion is set for the value 224 of the total ease of reproduction that is the result of performing the weighting 205. For example, when the total reproducibility 224 is 5 or less as shown in FIG. 18, the selection information 220 is transmitted to the shipping area as shipment in the reproduction manufacturing process. Further, as shown in FIG. 19, the recovery machines having a total ease of regeneration 224 of 6 or more are arranged in the order in which the recovery machines are easily regenerated by arranging the values of the total ease of regeneration 224 in ascending order as shown in FIG. , Prioritization 225 is performed. The selection information 220-a as a result is transmitted to the shipping area for shipping to the recycling manufacturing process.

  In addition, as the sorting information means for providing the above-mentioned priority order, a device that can weight and prioritize the information for sorting the recovery machines by processing information input from the terminal device, the terminal device, and the reading device, For example, a computer capable of high-speed processing is suitable.

  That is, in this embodiment, the recovery machine for the regenerator is selected by selecting the recovery machine that meets the recovery conditions by the information means for classifying the recovery machine and the information means for selecting the recovery machine and setting the priority order. By transferring the information to the shipping area of the machine, the shipping area of the recovery machine for the regenerator can recycle the recovery machine in the order of the recovery machines that are easy to regenerate, with little variation in the quality of the recovery machine that does not require time for parts replacement or cleaning. Since it can be put into the process, productivity can be improved, regeneration costs can be reduced, and regenerators with stable regeneration quality can be provided to the market. The information exchange time is shortened between the sending ward and the receiving ward, and information management and tabulation are also simplified. Further, since information is transferred, time is shortened and information accuracy is improved. The classification can be further subdivided, and by doing so, the recovery machines can be selected in the order that it is easy to reproduce accurately.

  FIG. 22 is a diagram showing an embodiment of the recycling center information system according to the present invention. The system of this embodiment uses a sampling instruction table and a sampling number entry table used for sampling management of recycled parts and recycling units as mark sheets.

  In other words, in the system for managing the extraction of recycled parts / recycle units from the market recovery machine in the recycling of OA equipment and home appliances, a bar code is assigned to the machine to be extracted from the market recovery machine. Each bar code model has a sampling recycling part and recycling unit, and there are corresponding sampling target parts and unit sampling instructions. The sampling operator selects the recycling part and recycling unit. Perform sampling, simple inspection (appearance, laceration, missing fasteners, etc.), fill in the number of non-defective products in the sampling instruction table, and add the sampling instruction table data to the sampling machine type list. The number of recycle parts and recycle units extracted due to mistakes and omissions There may be no match. Moreover, although the total value of the sampling machine type list is input to the recycling center information system, the number of samplings and the number of inventory management do not match, and many reconfirmation work occurs.

  As shown in FIG. 23, this is caused by handwritten entry. In FIG. 23, 31 is a market-recovered OA device or home appliance, 32 is a recycling part / recycling unit sampling / check sheet dedicated to the sampling target machine, 33 is a recycling part / recycling unit sampling summary table, and 34 is a recycling center information system tabulation. A data input device (PC) 35 is a recycling center information system. Reference numeral 36 denotes a barcode assigned to the market collection OA equipment and the home appliance 31.

  Therefore, in this embodiment, as shown in FIG. 22, the sampling instruction table is a mark sheet method so that the sampling operator is prevented from writing and thinking work as much as possible, so that mistakes and omissions are eliminated, and a sampling instruction is provided. The table is a mark sheet system. In the figure, reference numeral 40 is a recycling part / recycling unit sampling / mark sheet (before sampling), and 41 is a recycling part / recycling unit sampling / marking sheet (the number of sampling has been marked). Not only the input but also the reading by the scanner 42 is possible, so that the operator can check the counting result and easily check the number of samples and the actual product. This also makes it possible to quickly grasp the inventory management results of sampling and recycling parts and recycling units. Although omitted in the following description, conversion software that separately reads information read by the scanner as information directly input to the information system is necessary. However, since this kind of software is well known, an appropriate one is used. That's fine. By using the values read (aggregated) by the scanner as input information to the recycling center information system, the accuracy of inventory management of sampling and recycling parts / units is improved, and the status of inventory management can be grasped in real time.

  24 is an enlarged view of the recycled part / recycling unit extraction / mark sheet (before extraction) 40 shown in FIG. 22, and FIG. 25 is an enlarged view of the recycled part / recycling unit extraction / mark sheet (extraction number already marked) 41. It is. FIG. 26 is an enlarged view of the recycled part / recycling unit sampling / check sheet 32 dedicated to the sampling target machine shown in FIG. 23, and FIG. 27 is an enlarged view of the recycled parts / recycling unit sampling summary table 33.

The figure which shows the Example of collection | recovery object apparatuses, such as an image forming apparatus provided with the exclusive signal for collection | recovery based on this invention, and an example of the schematic flow until the collection process start in it Overall flow diagram of an embodiment of a method for collecting good quality equipment according to the present invention The figure which shows the example of the content of the screen for input in a website in the Example of FIG. The figure which shows the example of the screen display of the transmission contents data of the same confirmation result Figure of input screen to input to the recycling information management system via PC website from PC terminal Illustration of the input screen used to input and save the status of the used product in the recycling information management system Overall view of an embodiment of a customer-used device state management method according to the present invention The figure which shows the Example of the recycling system which concerns on this invention FIG. 8 is a conceptual diagram showing a copier recycling system in the embodiment of FIG. The figure which shows the Example of the selection method of the collection | recovery machine for reproduction | regeneration based on this invention Overall flow chart in the method of selecting a recycling recovery machine according to the present invention The figure which shows the classification information example in the Example of FIG. The figure which shows the same classification information example The figure which shows the same classification information example Diagram for explaining how to select the recovery machine for recycling The figure for demonstrating the example whose classification | category information means to classify | categorize a collection machine is the information classified based on the use performance information and product operation information of a collection machine The figure for demonstrating the example whose classification | category information means to classify | categorize a collection machine is the information classified based on the use performance information and product operation information of a collection machine The figure for demonstrating the example which selects and gives priority by weighting The figure for demonstrating the example which selects and gives priority by weighting The figure for demonstrating the example which selects and gives priority by weighting The figure for demonstrating the example which selects and gives priority by weighting The figure which shows the Example of the recycling center information system which concerns on this invention Figure showing example of handwritten entry in recycling center information system Enlarged view of the recycling parts / recycling unit sampling / mark sheet (before sampling) shown in FIG. Enlarged view of recycle parts / recycle unit extraction / mark sheet (extraction number marked) Enlarged view of the recycling parts / recycling unit sampling / check sheet dedicated to the sampling target machine shown in FIG. Enlarged view of the recycle parts / recycle unit sampling summary table

Explanation of symbols

1: Product 2: Collection signal generation unit 3: Collection information storage unit 4: Determination unit 10: Copying machine 12: Document table 13: Document 14: Photoreceptor 15: Paper feed unit 16: Transfer paper 11: Fixing unit 17: Previous Cover 18: Side cover 19: Paper source cover 20: Document cover 21: User 22: Collection center 23: Recycling center 24: Recycling center 25: General collection center 31: Market collection OA equipment or home appliance 32: Extraction target machine Dedicated recycling parts / recycling unit sampling / check sheet 33: Recycled parts / recycling unit sampling summary table 34: Recycling center information system summary data input device (PC)
35: Recycling center information system 36: Bar code given to market-recovered OA equipment and home appliances 40: Extraction of recycling parts / recycling unit / mark sheet (before sampling)
41: Extraction / marking of recycled parts / recycling units (marked number of extractions)
42: Scanner 100: Classification information 112: Classification flag 200: Selection information 205: Weighting 211: Selection flag 212: Priority 215: Selection process 220, 220-a: Selection information: Selection information 222: Weighting coefficient 223: Easy reproduction 224: Total reproducibility 300: Personal computer 310: Personal computer 315: Printer 320: Communication means 330: Database 400: Product

Claims (29)

A method of collecting used equipment discharged from the user of the equipment, confirming information such as the model number of the equipment from the actual equipment to be collected, and using a communication line based on the obtained information Access the stored contents set in advance in a predetermined server, and perform a primary determination as to whether or not the equipment is a reuse collection target machine to be collected by packaging for preventing damage. An apparatus recovery method, wherein the reuse recovery is performed. 2. The apparatus recovery method according to claim 1, wherein pre-recovery status information of the device is transmitted to the server, and the information is aggregated on the server side having a higher data processing speed than the device that inputs the pre-recovery status information. A device recovery method characterized by the above. 3. The device collection method according to claim 1 or 2, wherein the device carrier that has performed the reuse collection is transported to the place designated by the manufacturer in advance for the device that performs the reuse collection ascertained via a communication line. A device recovery method comprising: turning on power to the device recovered at the designated location and performing secondary confirmation for selecting the recovered device. 4. The apparatus collection method according to claim 1, wherein status information including internal diagnostic information after collection of the reused equipment is stored in the server so that it can be used in real time. A device recovery method characterized by being able to support efficient planned production such as pre-operation setting and parts purchase at a recycling base. A collection target device comprising means for generating a collection signal. 6. The collection target device according to claim 5, further comprising a dedicated switch for generating the collection signal. 7. The collection target device according to claim 5, further comprising means for transmitting collection information related to collection through a communication line by the collection signal. 8. The collection target device according to claim 5, further comprising a storage medium in which the collection information can be written and stored. 9. The collection target device according to claim 5, further comprising means for writing the collection information to an externally connected storage medium. 10. The collection target device according to claim 5, further comprising means for enabling the collection information to be transmitted via a wireless communication terminal such as a mobile phone. 10. The collection target device according to claim 9, wherein the storage medium is a device that is capable of sending collection information stored in connection with a wireless communication terminal such as a mobile phone to the wireless communication terminal. . Information on the usage status of the device is automatically notified to the customer management system via a wireless communication terminal such as a mobile phone, and the customer management system automatically determines the usage status of the device and provides maintenance service to the customer of the device. And customer maintenance equipment status management method, characterized in that provision of maintenance information is possible. 13. The customer-used device status management method according to claim 12, wherein the device is an operation means such as a button, switch, or numeric keypad for issuing a signal that clearly indicates to the customer management system that the device usage status information can be provided. A customer use state management method characterized by comprising: 14. The customer-used device state management method according to claim 13, wherein a customer is specified from information provided by an operation input of the operation means. 14. The customer-used device state management method according to claim 13, wherein the device comprises a GPS terminal, and a customer is specified from information obtained from the GPS terminal. 16. The customer-used device status management method according to claim 12, wherein the accumulated operation time from the operation start date provided by the device is calculated, and a difference from the warranty period information of the used model related to the device is left. Automatically calculated as the warranty period, and when the calculated number of days becomes shorter than the predetermined time, the customer name, device model, machine number, and remaining warranty period information can be notified to the device manufacturer, seller, customer, etc. A customer-used device state management method characterized by: 16. The customer-used device state management method according to claim 12, wherein monthly usage information is calculated from information related to the number of times of use of the device provided from the device, and a maintenance interval of a used model related to the device. It is possible to notify the manufacturer or seller of the device of the difference in the information value, and to set the optimum maintenance interval for the model of the device to enable service to the customer. A customer-used equipment state management method. The customer-used device status management method according to any one of claims 12 to 15, wherein each device model group is determined based on logging data such as a failure date and time and a failure mode provided from the device and information on the number of times the device is used. Calculate at least one of MTBF (Mean Time Between Failures), MSBF (Mean Time Between Failures), Failure Occurrence Rate for each failure mode, and compare it with the warranty standard of the device. In such a case, it is possible to automatically notify the difference information between the calculated value and the compensation standard to a manufacturer, a seller, or the like of the device. 16. The customer-used device status management method according to claim 12, wherein the device needs to be recalled based on information about the customer provided from the device and information already obtained from the customer. A customer-use device state management method characterized in that a user list for taking appropriate precautions when a problem occurs can be created. In a recycling system that collects, sorts, disassembles, cleans, and recycles products that have been used in the market, and then puts them back on the market, it is necessary to replace the parts of the collection machine before recycling, and the necessary part names and part numbers. In the recovery process, register the required parts recovery machine location, etc., and that there is a recovery machine that can supply parts from the recovery machine. A recycling system that combines the collection machine that requires replacement of parts and the parts to be replaced to the recycling point. In the recycling center information system for sampling management of recycled parts and recycling units, the recycling center information system is characterized in that a sampling instruction table and a table for the number of samplings are used as mark sheets. The recycling center information system according to claim 21, wherein the entry table as a mark sheet is read by a scanner and the number of the extracted parts or recycling units is counted. 23. The recycling center information system according to claim 22, wherein inventory management of the recycle parts and recycle unit extracted products is performed using the total data of the recycle parts and recycle unit sampling numbers obtained by reading with the scanner. Recycling center information system. In order to put a used recovery machine into the recycling manufacturing process, and to provide the market as a recycling machine after performing the required processing, the recovery machine selection method for recycling in the recovery process classifies and sorts the recovery machines. Then, by selecting the classification information related to the recovery machine and the selection information including the priority order related to the selection of the recovery machine, the recovery machine that meets the recovery conditions is selected, the selection information related to the selection, the classification information, and A method of selecting a recovery machine for recycling, wherein the sorting information is transmitted to a shipping zone of the recovery machine for recovery machine. 25. The recycling recovery machine selection method according to claim 24, wherein the classification information related to the recovery machine is usage history information and product operation information of the recovery machine. 26. The recycling recovery machine selection method according to claim 24 or 25, wherein the sorting information is prioritized by subdividing information items for each part or unit and weighting each part or unit for ease of reproduction. A method of selecting a recovery machine for recycling, which is characterized by being attached. 27. The recycling recovery machine selection method according to claim 26, wherein the weighting and prioritization are performed by processing information input from a terminal device or a reader. 28. The recovery recovery machine selection method according to claim 24, wherein a communication means is used to transmit the classification information, the selection information, and the selection information of the recovery machine recovery machine. How to select the machine. 29. The recycling recovery machine selection method according to claim 28, wherein the communication means includes communication via the Internet.

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