JP2007074151A - Communication system, communication restricting method, and communication restricting program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a communication system, a communication restricting method, and a communication restricting program that reduce a bad reputation that a caller has and urges the caller to disconnect an outgoing call when avoiding a direct answer to a termination request. <P>SOLUTION: A special information service means 15 which transmits a termination restriction message including information showing that a direct answer is currently avoided as much as possible for termination currently in communication, the start time and end time or continuance of termination restriction, and information representing the reason why the termination restriction is currently imposed on an origination-side terminal 11, and continues a termination tone from a reception-side communication terminal 12 until the origination side disconnects the outgoing call is provided on a network 4. The origination-side terminal 11 does not disconnect the call and the termination-source terminal 12 continues the sounding of the termination sound to inform the user of the termination source that the origination-side terminal 11 is a terminal of high importance or emergency. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a communication system, a communication restriction method, and a communication restriction program, and more particularly to a communication system, a communication restriction method, and a communication restriction program having a setting function for permitting incoming calls and prohibiting incoming calls.

  The spread of mobile phones as portable terminals is remarkable, and various researches have been made on the development of their use. On the other hand, there are places and venues where the use of mobile phones is prohibited, and cases where the incoming call is rejected by turning off the power of the mobile phone for the convenience of the user are also recognized on a daily basis.

For example, the conventional technology related to the incoming call of a mobile phone includes an incoming call control device (for example, refer to Patent Document 1) that transmits a response message to a partner system when an incoming call is received during an incoming call prohibition time, or within a set time. When the called party does not answer, an automatic incoming call method that sends the first voice message to the calling party, stops the calling bell, and tells the second voice message to record the message (for example, see Patent Document 2), etc. It has been known.
JP-A-9-288624 Japanese Patent Laid-Open No. 10-173768

  In the above-described Patent Document 1, there is a description that a period during which incoming calls are completely prohibited is defined and a response message indicating that the reason is under maintenance is transmitted to the terminal on the transmission side. However, the configuration rejects incoming calls from all terminals. Therefore, in this example, an incoming call from a terminal having a high importance or urgency is rejected. For this reason, as a caller, the reason why a call is prohibited during a certain period is confirmed several times, so that a satisfactory level of satisfaction cannot be obtained, and the response message is used only during maintenance. It was a situation that could not be done, and there was a situation where the response was insufficient and the flexibility was lacking.

  In the conventional example of Patent Document 2, when the called party does not respond to the incoming call for a predetermined number of times and does not respond for a predetermined time, the second incoming call restriction message for requesting recording is transmitted. Is described. However, even in this configuration, incoming calls from all terminals are rejected, and incoming calls from terminals with high importance and urgency are also rejected. Moreover, as a caller, there has been a situation in which sufficient satisfaction cannot be obtained if recording is requested after a long call time.

  In this way, with the generalization of communication now in progress, there is a situation where mobile terminals such as mobile phones (communication terminals) are always present with users. There are occasional situations where you don't want to receive calls. In such a case, the conventional services and methods of simply prohibiting incoming calls cannot satisfactorily satisfy the communication needs generated under various circumstances.

  The present invention improves the inconvenience of the above-described conventional example, and can effectively avoid a direct response to an incoming request that has arrived while the incoming call is being restricted, for example, during fetching, and can effectively eliminate the dissatisfaction of the caller caused thereby. It is an object of the present invention to provide a communication system, a communication restriction method, and a communication restriction program.

In order to achieve the above object, in a communication system according to the present invention, a transmission side communication terminal and a reception side communication terminal connected via a network, and response restriction information for restricting an incoming call request to the reception side communication terminal (incoming call) And a response restriction service device that executes incoming call restriction such as allowing or prohibiting the incoming call request according to the restriction state of the receiving communication terminal.
Then, the above-described response restriction service device sets a response suppression mode on the premise that incoming calls are permitted for the above-described incoming request, and transmits response restriction information related to the response suppression mode to the above-described transmission side communication terminal. The response suppression mode setting function is provided (claims 1 to 8).

  For this reason, in the transmission side communication terminal, the caller can know the operating status of the reception side communication terminal and can know whether communication is possible or the timing when communication is possible. It is possible to accept the processing of the receiving communication terminal in response to the incoming request in a convincing state, and in this respect, it is possible to reliably avoid inconveniences such as waiting until the caller is connected to the receiving communication terminal. In addition, the receiving side effectively avoids a direct response to an incoming request that arrives during the enforcement of incoming calls, such as during capture, and at the same time, the caller that results even if the response to the incoming request is substantially rejected There is an advantage that the dissatisfaction of is satisfied and suppressed.

Here, the response restriction information concerning the response suppression mode transmitted to the calling communication terminal described above is formed by a restriction state, a restriction time, a restriction reason or the like indicating a call-in state (such as a call) on the receiving side. (Claim 2).
As a result, the caller side communication terminal has an advantage that the caller's request for receiving the caller can instantly know the capture state of the other party in an instant, and the time can be used effectively with mutual understanding. .

  Further, the above-described response restriction service device always holds the response restriction information related to the capturing state of the above-described receiving-side communication terminal and applies the response restriction information according to access from the outside (for example, connection control means described later). Special information service means for outputting a message and the above-mentioned calling side communication terminal for constantly monitoring incoming requests from the above-mentioned calling side communication terminal and the response restriction information relating to the receiving state of the receiving side communication terminal (during communication, etc.) And a connection control means for transmitting to the network (claim 3).

  Here, the connection control means of the response restriction service device always confirms the information (whether it is under restriction) related to the above-described receiving state (communication etc.) of the receiving communication terminal via the special information service means. Restriction status confirmation function, and when receiving an incoming call request from the originating communication terminal, the restriction information transmission for obtaining response restriction information in the receiving communication terminal via the special information service means described above and transmitting it to the originating communication terminal described above It is good also as a structure provided with the function (Claim 4).

  For this reason, since the receiving communication terminal does not directly process the incoming request from the calling communication terminal, the incoming request can be processed quickly and reliably, and the receiving state of the receiving communication terminal (communication The special information service means monitors the real-time) in real time, so that the information required for processing the incoming request can be surely provided, and in this respect, the processing time for the incoming request by the connection control means can be further reduced. it can.

In addition, the connection control means of the response restriction service device instructs to stop or release the communication sent from the above-mentioned calling side communication terminal after the incoming request to the receiving side communication terminal is processed, or to continue the calling process. On the other hand, it may be configured to have a subsequent operation control function for executing and controlling the subsequent operation performed in accordance therewith (claim 5).
As a result, a request for a subsequent operation is made on the premise that correspondence is possible together with information indicating that the reception side communication terminal that has sent the incoming call request cannot be handled, so the calling side communication terminal not only resolves dissatisfaction but also conversely. Since the expectation that communication is possible can be enhanced, it is possible to produce a good state of mental health.

Here, the response restriction information related to the above-described receiving state of the receiving communication terminal (during communication or the like) is input from the receiving communication terminal to the special information service means described above, and the input response restriction information is stored. The storage unit may be provided in the special information service means described above (claim 6).
As a result, the receiving communication terminal can maintain its own communication state with peace of mind and execute it with priority over others without worrying about incoming requests from other calling communication terminals. Even if it sees, a favorable communication environment can be obtained.

Further, the response restriction information related to the receiving state of the receiving communication terminal (during communication, etc.) is sent to the special information service means of the response restriction service device described above by operating a call function pre-installed in the receiving communication terminal. The response restriction information inputted by voice may be stored in the storage unit described above (claim 7). As a result, it becomes easier to input response regulation information, speeding up the response, and the content can be further enhanced. It is convenient to be able to grasp instantly.
Here, a part of the functions of the connection control means and the special information service means provided in the response restriction service device described above may be provided in the receiving communication terminal (claim 8).

  Further, in the communication restriction method according to the present invention, the reception restriction information corresponding to the response suppression mode input from the reception side communication terminal when the reception side communication terminal enters the capturing state (during communication or the like) is received and stored. And a second step of confirming the receiving state (during communication, etc.) of the receiving communication terminal when there is an incoming call request from the transmitting communication terminal to the receiving communication terminal, and the receiving communication terminal A third step of transmitting a subsequent operation option to the caller communication terminal together with response restriction information corresponding to the stored response suppression mode, and a plurality of options for the subsequent operation. A fourth step of executing and controlling the subsequent operation in response to an instruction from the originating communication terminal that is made when the originating communication terminal selects any one of It characterized the door (claim 9).

  For this reason, when the receiving side communication terminal enters the capturing state (during communication, etc.), the countermeasure for the incoming request sent from the calling side communication terminal is stored as response restriction information. Even if there is an incoming call request that arrives at the time, the capture state can be continued with peace of mind, and the choice of the subsequent operation is sent simultaneously with the transmission of response restriction information to the caller communication terminal. Since the sender can safely and promptly perform the following actions and continue to respond to the subsequent operation instructions sent from the sender communication terminal, Since it is configured as described above, it is possible to deal with incoming requests that are received while receiving restrictions are being implemented. While effectively avoiding direct response Te, there is an advantage that can effectively eliminate the caller frustration by it occur.

  Furthermore, in the communication restriction program according to the present invention, response information for receiving and storing response restriction information corresponding to the response suppression mode input from the reception side communication terminal when the reception side communication terminal enters the capture state (during communication or the like). Storage processing, and when there is an incoming call request from the calling communication terminal while the receiving communication terminal is in the capturing state, the receiving communication terminal confirms the capturing state (during communication, etc.) and the stored response regulation information and Response information transmission processing for transmitting subsequent operation options to the caller communication terminal, and the caller communication terminal to be performed when the caller communication terminal selects any one of a plurality of options for the subsequent operation And a subsequent operation execution process for executing and controlling the execution of the subsequent operation in response to an instruction from the computer (claim 10).

  For this reason, the main part of the contents according to claim 1 described above can be quickly processed on a computer, and no load is caused on the receiving communication terminal side in the capture state (during communication, etc.) And there exists an advantage that the incoming call request from a transmission side communication terminal can be processed quickly and reliably, without generating any unpopularity on the caller side.

  As described above, according to the present invention, in response to an incoming request issued from the calling communication terminal to the receiving communication terminal, the receiving communication terminal is in the process of setting the incoming call restriction in the capture state (during communication, etc.). In some cases, the caller can immediately know the operating status of the receiving communication terminal, and at the same time know whether or not communication is possible or when it can be communicated. Therefore, it is possible to accept the processing of the receiving communication terminal in response to the received incoming request, and in this respect, the sender side reliably avoids inconvenience such as waiting until the receiving communication terminal is connected. Because of this, it is possible to effectively avoid direct responses on the receiving side for incoming requests that have arrived during incoming call restriction, such as during capture, and substantially reject the response to incoming requests. Even superior effect unprecedented that it caller frustration caused by also suppressed by convinced state.

Embodiments of the present invention will be described below with reference to the accompanying drawings.
FIG. 1 is a block diagram showing an overall conceptual configuration of the present embodiment.

  In FIG. 1, the communication system according to the present embodiment includes a transmission side communication terminal 11 and a reception side communication terminal 12 connected via a network 1, and a response regulation service device that regulates incoming requests to the reception side communication terminal 12. And 5. Here, the response restriction service device 5 includes response restriction information (incoming call restriction information), which will be described later, and allows an incoming call request from the above-described outgoing communication terminal 11 according to the restriction state of the aforementioned receiving communication terminal 12. Or, it has a function of executing incoming call restriction such as prohibition.

  The response regulation service device 5 sets a response suppression mode on the premise that the incoming call request is permitted when there is a specific incoming call request from the calling communication terminal 11 to the receiving communication terminal 12. A response suppression mode setting function for transmitting the above-described response restriction information (incoming call restriction information) related to the response suppression mode to the above-described transmission side communication terminal 11 is provided.

  For this reason, when an incoming call request issued from the calling communication terminal 11 to the receiving communication terminal 12 is in the incoming state (communication etc.) and the incoming call restriction is being set, The caller can immediately know the operating status of the receiving communication terminal 12, and at the same time know whether or not the communication is possible or the timing when the communication is possible. The reception side communication terminal 12 can accept the processing of the incoming call request in a convinced state, and in this respect, it is possible to reliably avoid the inconvenience such as waiting until the caller side connects to the reception side communication terminal 12. it can. On the other hand, the receiving side effectively avoids a direct response to an incoming request that has arrived while the incoming call restriction is being implemented, such as during loading, etc. Also has the advantage of being suppressed in a convincing state.

  Here, the response restriction information transmitted to the caller communication terminal described above is a restriction state, a restriction time, a restriction reason, or the like that indicates the receiving state (during a call or the like) on the receiving side, and the specific contents will be described later. As a result, the caller side communication terminal 11 can instantly know the capture state of the other party that the caller has requested to receive, and can effectively use the time with mutual understanding.

  In addition, the response restriction service device 5 described above, as shown in FIG. 1, always holds response restriction information concerning the capture state of the receiving communication terminal 12, and also according to the access from the outside. The special information service means 15 for outputting a message related to the response restriction information, the incoming request from the originating communication terminal 11 and the like are constantly monitored, and the above-mentioned response is in the capture state (communication etc.) of the receiving communication terminal 12 Connection control means 14 for transmitting the restriction information to the caller communication terminal 11 according to the incoming call request.

  Here, the connection control means 14 of the response restriction service device 5 constantly checks information (whether or not being restricted) on the receiving state (communication etc.) of the receiving communication terminal 12 via the special information service means 15. In response to a restriction status confirmation function and an incoming request from the originating communication terminal 11, response restriction information related to the receiving communication terminal 12 is obtained via the special information service means 15 described above, and is sent to the originating communication terminal 11 described above. And a regulation information transmission function for transmission.

  For this reason, since the receiving communication terminal 12 does not directly process the incoming request from the originating communication terminal 11, the incoming request can be processed promptly and reliably, and the receiving communication terminal 12 is captured. Since the special information service means 15 monitors the state (communication, etc.) in real time, information required for processing the incoming request can be reliably provided. In this respect, the processing time for the incoming request by the connection control means 14 is further increased. It can be further shortened.

Further, the connection control means 14 responds to an instruction such as a communication cutoff or release process or a call process continuation sent from the calling communication terminal 11 described above after the incoming call request to the receiving communication terminal 12 is processed. A subsequent operation control function for executing and controlling the subsequent operation performed in response thereto is provided.
As a result, since the receiving side communication terminal 12 that has sent the incoming call request makes a request for a subsequent operation on the premise that the receiving side communication terminal 12 can respond, the sender of the calling side communication terminal 11 is dissatisfied. In addition, since the expectation that communication is possible can be increased, it is possible to produce a good state of mental health.

Further, the response restriction information related to the above-described capture state (communication, etc.) of the receiving communication terminal 12 is input from the receiving communication terminal 12 to the special information service means 15 described above, and the input response restriction information. Is stored in the special information service means 15.
Thereby, the receiving side communication terminal 12 can maintain its own communication state with peace of mind and execute it with priority over others without worrying about the incoming request from the other calling side communication terminal 11. A good communication environment can be obtained from above.

  Further, the response restriction information related to the receiving state of the receiving communication terminal 12 (during communication or the like) is the special information service of the response restriction service device 5 described above by operating a call function pre-installed in the receiving communication terminal 12. You may comprise so that the response regulation information input into this means 15 as audio | voice information may be memorize | stored in the memory | storage part 16 mentioned above.

Here, the connection control means 14 and the special information service means 15 provided in the response restriction service device 5 described above are exemplified in the network 1 in this embodiment. You may comprise so that it may equip. As a result, the response regulation information can be input more easily, the response can be speeded up, and the contents can be further enhanced. At the same time, since the reply is made by voice, the sending communication terminal 11 that has received the reply contents It is convenient to be able to grasp immediately.
It should be noted that a part of the functions of the connection control means 14 and the special information service means 15 provided in the response restriction service device 15 described above may be provided in the above-described receiving communication terminal 12.

Hereinafter, this will be described in more detail.
As described above, the special information service means 15 is a communication service that controls communication operations via the network 1 including the mobile phone network with a plurality of portable or stationary terminals (communication terminals) 11 and 12. It is provided in the response regulation service device 5 on the trader side. The plurality of communication terminals 11 and 12 are actually constituted by a computer having a portable or stationary communication function and a portable or stationary telephone terminal.

  As shown in FIG. 2, the special information service unit 15 includes a communication unit 21, a mode selection unit 22, a message creation unit 23, a setting image creation unit 24, a voice recognition unit 25, an incoming call suppression unit 26, and a ring tone control unit. 27. With regard to the functions of these components, the response restriction service device 5 actually executes predetermined applications (including incoming call suppression programs) stored in advance in the storage unit 16 described above, so that It comes to be realized functionally.

  The communication unit 21 of the special information service unit 15 operates based on a command from the connection control unit 14 that controls communication (calling, reception, transmission) between the communication terminals 11 and 12, for example. 11, 12, etc., and transmission of an incoming call restriction message to be described later to the caller communication terminal 11.

  The mode selection unit 22 of the special information service means 15 accepts all incoming calls for each communication terminal 11, 12, etc., prohibits all incoming calls, disables direct response, and requests recording. Each of the communication terminals 11 and 12 is set to one of a response suppression mode (incoming call restriction mode) for avoiding a direct response as much as possible in the case of a request having a low importance or urgency, such as an incoming call prohibition mode or a caller side communication terminal 11. It is configured so that it can be selected and set in accordance with operations such as these. The mode selection unit 22 outputs information on any of the modes after selection setting to the incoming call suppression unit 26 described later.

  The message creation unit 23 of the special information service means 15 first activates the setting image creation unit 24 when receiving the information desired to set the response suppression mode based on a predetermined operation from the receiving communication terminal 12 or the like, for example. Then, the response suppression mode setting image (regulation time information input screen: see FIG. 3) 23a and setting image (regulation reason input screen: see FIG. 3B) 23b are created, and the setting images 23a, The information 23b is transmitted to the receiving communication terminal 12 or the like that desires the setting.

  The message creation unit 23 of the special information service unit 15 further completes the input of time information to the setting image 23a based on a predetermined operation, for example, from the receiving communication terminal 12, and selects any item in the setting image 23b. When the completion information is received via the network 4, the content of the incoming call restriction message is created based on the information, and the content is output to the incoming call suppression unit 26 described later. In addition, as for the reason item (reason for restriction) in the setting image 23b, simple input such as actually specifying a number is possible. A plurality of items for various reasons may be prepared in accordance with a user's situation considered in advance, and a frequently used item may be displayed.

  On the other hand, when the message creation unit 23 creates an acceptance message among the incoming call restriction messages in the incoming call prohibition mode, for example, “Currently unable to respond directly” and “The situation is as follows” (FIG. 4). (See (A)). On the other hand, when the message creation unit 23 creates an acceptance message among the incoming call restriction messages in the response suppression mode, the contents are “we try to refrain from direct responses as much as possible” and “the situation is as follows” (see FIG. 4 (B)). In the incoming call restriction message created by the message creating unit 23, the explanation of both of the above circumstances, that is, the situation explanation message explaining the situation of the incoming side being taken in, is “from restriction start time XX, The reason for restriction is ZZ until time YY ”, and in the case of type 2,“ the restriction reason is about ZZ from the restriction start time XX ”(see FIG. 5).

The voice recognition unit 25 of the special information service means 15 decodes voice information from a user of the receiving communication terminal 12, for example, inputs arbitrary time information to the setting image 23a, and any of the setting images 23b. Recognize (that is, set) at least a part or all of the selection of the item. In that case, the message creation unit 23 creates the incoming call restriction message (see FIGS. 4A to 5) based on the recognition content of the voice recognition unit 25, and outputs the content to the incoming call suppression unit 26 described later. To do.
That is, in the input of time information and reason, the voice recognition unit 25 can recognize the voice input as an alternative to the input screen display and special key operation. By collecting, it is possible to omit input of start time information.

  An incoming call suppression unit (special service function) 26 of the special information service means 15 selects and sets one of an incoming call acceptance mode, an incoming call prohibition mode, and an incoming call restriction mode for the communication terminals 11 and 12 selected by the mode selection unit 22. And the information such as the incoming call restriction message from the message creating unit 23 are recorded in the recording unit (database) 11. The incoming call suppression unit 26 searches for any mode of the communication terminal 11, 12, etc. in the recording unit 11 when receiving an incoming call to the communication terminal 11, 12, and determines its own operation.

  That is, the incoming call suppression unit 26 of the special information service unit 15 first recognizes an incoming call to the receiving communication terminal 12 by inputting the above information from the connection control unit 14 described later, and searches the recording unit 16. When recognizing that the incoming communication terminal 12 is in the incoming call acceptance mode, information indicating that the call should be continued to the incoming communication terminal 12 is output to the connection control means 14.

  Secondly, the incoming call suppression unit 26 recognizes an incoming call to the incoming communication terminal 12 by the input of the information from the connection control means 14 described later, and the incoming communication terminal 12 searches the recording unit 16 for If it recognizes that it is in the incoming call prohibition mode, the recording restriction message for the incoming call prohibition mode already recorded for the incoming call prohibition mode from the recording unit 16 and a recording request such as “cannot communicate now” “record the request” The message is read and transmitted to the caller communication terminal 11. As a result, when a predetermined message is sent from the calling communication terminal 11 to the receiving communication terminal 12, the incoming call suppression unit 26 records the message in a predetermined area of the recording unit (database) 16. To do. On the other hand, when the receiving communication terminal 12 requests playback of the recording, the incoming call suppression unit 26 reads out the recorded content of the message message from the recording unit 16 and transmits it to the receiving communication terminal 12.

  Thirdly, the incoming call suppression unit 26 recognizes an incoming call to the receiving communication terminal 12 by the input of the information from the connection control means 14 described above, and the receiving communication terminal 12 receives the incoming call by searching the recording unit 16. If it recognizes that it is in the restriction mode, information indicating that the call to the receiving communication terminal 12 is continued until the ring tone control unit 27 described later is activated and the calling communication terminal 11 disconnects the call. Output to the connection control means 14. On the other hand, an incoming call restriction message for the incoming call restriction mode is read from the recording unit 16 and transmitted to the caller communication terminal 11. After the incoming call restriction message is sent, the incoming call suppression unit 26 sends the recording request message for requesting the recording of the message to the calling side communication terminal 11, and if the calling side communication terminal 11 or the like responds to the recording, use that The message is recorded in a predetermined area of the recording unit (database) 16. For example, the incoming call restriction mode may not be activated independently of the setting input from the receiving communication terminal 12 serving as the incoming call source, but may be activated when the setting input, that is, the input of restriction information ends.

  That is, the incoming call suppression unit (special service function) 26 of the special information service means 15 performs communication disconnection, release processing, registration of incoming call restriction message by voice, call to the calling communication terminal 11 as a subsequent operation in the incoming call restriction mode. It controls the continuation of the calling process for the receiving communication terminal 12 including return registration and the like. Further, the incoming call control unit 26 controls the execution of the subsequent operation via the network 1 according to an instruction or operation from the calling communication terminal 11 thereafter as a special service function.

Here, the incoming call suppression unit 26 of the special information service means 15 records, as a special service function, information such as the restriction suppression state, the reason for restriction, and the restriction time of the receiving communication terminal 12 in the recording unit (database) 16. In response to the command information from the connection control means 14, the incoming call restriction message is transmitted to the communication terminal 11 on the transmission side. Such a function is performed by the connection control means 14 as described above. It may be configured.
That is, the connection control means 14 confirms the restriction state of the receiving communication terminal 12 through information from the incoming call suppression unit (special service function) 26, and if it is under restriction, the special service function is used to restrict the restriction information. And the information on the options of the subsequent operation may be transmitted to the transmission side communication terminal 11 to control the execution of the subsequent operation according to the instruction from the transmission side communication terminal 11.

  Furthermore, the ring tone control unit 27 of the special information service means 15 makes a call to the receiving communication terminal 12 until the calling communication terminal 11 disconnects the call when the activation command is input from the incoming call suppressing unit 26. Information to continue is output to the connection control means 14.

  On the other hand, the connection control means 14 described above includes a function of a communication exchange. For example, when a call (not shown) provided in the connection control means 14 recognizes a call from the caller communication terminal 11, a call is made. The address information of the communication terminal 11 and the information of the address of the receiving communication terminal 12 are output to the special information service means 15, and the message creation unit 23 and the incoming call suppression unit 26 of the special information service means 15 are activated. Prompt. As a result, the connection control means 14 recognizes that when a call continuation information from the ringtone control unit 27 is input, it should output a call signal to the receiving communication terminal 12, and its operation Execute.

  Further, the connection control means 14 of the response restriction service device 5 controls the disconnection of the call to the receiving communication terminal 12 when the calling communication terminal 11 has disconnected the call after the transmission of the incoming call restriction message. By doing so, it is possible to indicate to the receiving side communication terminal 12 that the calling side communication terminal 11 is an incoming request for a request with low importance or urgency, and to notify the receiving side user.

  On the other hand, if the calling communication terminal 11 or the like does not disconnect the call after the incoming call restriction message is sent, the connection control means 14 continues the call to the receiving communication terminal 12 or the like to receive the call. It is possible to notify the user of the side communication terminal 12 that the caller side communication terminal 11 is a terminal having a high importance or urgency.

  Note that the connection control means 14 of the response restriction service device 5 receives various information such as the time received from the mobile phone 3 on the calling side when the message creation unit 23 of the special information service means 15 is activated. The message is transferred to the message creation unit 23 via the communication unit 21 of the means 15.

  As shown in FIG. 6, the portable or stationary terminal (that is, the communication terminals 11 and 12) generally includes a transmission / reception unit 31 having an antenna, a CPU 32, a memory 33 such as an EP-ROM or a RAM, and a display unit 34. , A voice recognition unit 35, and a setting transmission unit 36. The CPU 32 recognizes various operations and controls acquisition (reception) / transmission of various information, recording / reading to / from the memory 33, display / erasing on the display unit 34, and the like.

  In the communication terminals 11 and 12 having such a common configuration, the receiving-side communication terminal 12 that has received an incoming call request firstly sets the incoming call restriction mode setting image (restriction) from the message creation unit 23. Information on the time information input screen (see FIG. 3) 23a and the setting image (regulation reason input screen: see FIG. 3B) 23b can be downloaded and displayed on the display unit 34. The processing is basically performed by the CPU 32. Here, the information of the setting images 23a and 23b after downloading may be stored in the memory 33 on the communication terminal 11 or 12 side so that it can be used anytime.

  Secondly, the receiving-side communication terminal 12 designates the start time, end time, or duration of the incoming call restriction mode by performing a predetermined operation on the setting image 23a displayed on the display unit 34 or voice input to the voice recognition unit 35. In addition, it is possible to select and specify the reason for incoming call restriction with a predetermined operation or voice input to the setting image 23b. The processing can be basically performed by the CPU 32, but when it is performed during communication with the response restriction service device 5, the CPU 28 of the special information service means 15 provided in the response restriction service device 5. Can also take on.

  Thirdly, the receiving side communication terminal 12 sends the contents input to the setting images 23a and 23b to the special information service means 15 of the response restriction service device 5 by the activation of the setting transmission unit 36 that recognizes the operation of the execution button, for example. It is possible to send. However, when inputting to the setting images 23a and 23b during communication with the response restriction service device 5, for example, the message creation unit 23 of the response restriction service device 5 sets the input setting together with the operation of the execution button. There is also an aspect of receiving and confirming and disconnecting communication with the receiving communication terminal 12.

  Next, a method for setting the response suppression mode described above will be described with reference to FIG.

  First, a communication connection for requesting downloading of the setting images 23a and 23b is made to the response regulation service device 5 from the receiving communication terminal 12 by a predetermined operation, and the setting images 23a and 23b are input to the receiving communication terminal 12, and An image is displayed on the display unit 34 of the receiving communication terminal 12 (step 101).

  Next, the setting of the incoming call restriction mode is started based on the ON operation of the start button of the receiving communication terminal 12 (step 102). Subsequently, a selection item displayed on the display unit 34 of the reception side communication terminal 12, for example, one of the incoming call prohibition mode and the incoming call suppression mode is designated by a predetermined operation or voice input of the reception side communication terminal 12. Thus, the type of incoming call restriction is selected (step 103).

  Next, first, information on each time desired by the user in each time input field in the setting image (see FIG. 3) 23a displayed on the display unit 34 by a predetermined operation or voice input of the receiving communication terminal 12 is displayed. Enter. The information of each time is three points: (1) regulation start time, (2) regulation end time, and (3) regulation time length time. Here, the setting of skipping the input of the start time and setting the start time at the input end time or the like is also a preferable mode. In this case, it is possible to input only the end time or the time of the regulation time length. Subsequently, each setting item in the setting image (see FIG. 3) 23b displayed on the display unit 34, for example, items such as “0: in meeting”, “1: in test”, and the like suits the user's situation. An item is selected, for example, by entering or specifying a number (step 104).

  However, in step 104 above, it is also possible to skip the input of the regulation information itself for an emergency or the like. In that case, as a default, a general-purpose incoming call restriction message such as “We are taking in due to special circumstances for the time being” is prepared in advance, and it can be applied to replace the explanation of individual circumstances. On the other hand, when there is no item suitable for the user's situation in each selection item in the setting image (see FIG. 3) 23b, for example, a predetermined operation or voice input may be used. In that case, a specific input field for arbitrarily inputting an item desired by the user may be provided in the setting image (see FIG. 3) 23b.

  Next, the start of the incoming call restriction mode is input by operating the start button or the execution button of the reception side communication terminal 12 (step 105), thereby specifying the current incoming call restriction mode and information on each setting content. The communication terminal 12 transmits the response restriction service device 5 (step 106).

On the other hand, the message creation unit 23 of the special information service means 15 receives the incoming call restriction message (acceptance message, explanation of circumstances) based on the designation of the current incoming call restriction mode transmitted from the receiving side communication terminal 12 and the information of each setting content. Message) and the incoming call restriction message is recognized by the incoming call suppression unit 26 of the special information service means 15 and stored in the recording unit (database) 16 by the incoming call suppression unit 26 (first response restriction information is stored) Process).
The sequence of storing the series of response restriction information (response information storage processing) may be configured to be processed by a computer based on a predetermined information processing program.

  Here, the content of the incoming call restriction message created by the message creation unit 23 of the special information service means 15 is a set of “start time, end time, reason for restriction” or a set of “start time, duration, reason for restriction”, etc. Is included. At the same time, XX, YY, ZZ, and PP are obtained by converting numerical information input or collected at the time of registration into transmission codes (characters, voices, etc.) as necessary. However, the present invention is not limited to this. When the time information by voice and the input of the reason are selected, the voice recorded in the part following “From XX” regardless of type 1 or type 2. It is also preferable to create an incoming call restriction message by inserting.

Next, the execution operation | movement of response suppression mode is demonstrated based on FIG. 10 with the communication control method concerning the said communication system.
First, the CPU 28 of the special information service means 15 confirms the detection information with the incoming call from the connection control means 14, the address of the receiving communication terminal 12 and the address information of the calling communication terminal 11 (step 201). Next, the incoming call suppression unit 26 of the special information service means 15 determines whether the mode set by the incoming communication terminal 12 is an incoming call acceptance mode, an incoming call prohibition mode, or a response suppression mode (incoming call restriction mode). Then, it is determined whether or not the response suppression mode is set (step 202: second step of confirming the capturing state).

  If the mode set by the reception side communication terminal 12 is the response suppression mode (Yes), then the ring tone control unit 27 of the special information service means 15 issues the connection control means 14 to the reception side communication terminal 12. Information on call continuation is output to make a call. As a result, an outgoing call signal is output from the connection control means 14 to the receiving communication terminal 12, and in response to this, a ringing tone is generated from the receiving communication terminal 12.

Next, the incoming call suppression unit 26 of the special information service means 15 transmits an acceptance message among the incoming call restriction messages in the incoming call restriction mode to the caller communication terminal 11 (step 203), and further receiving the incoming call restriction message. A situation explanation message explaining the situation is transmitted (step 204), and then, for example, a recording request message is transmitted as an operation guidance message (step 205: second step of transmitting response restriction information and subsequent operation options).

Here, the response information transmission processing for transmitting the series of response restriction information to the transmission side communication terminal 11 may be configured to be processed by a computer based on a predetermined information processing program.

  Next, the incoming call suppression unit 26 of the special information service means 15 recognizes the current operation from the originating communication terminal 11 and proceeds to the execution of subsequent processing (step 206), and the originator of the originating communication terminal 11 speaks. It is determined whether or not it is a recording of a business message to be performed (step 208). As a result of the determination, when recording is requested (Yes), the incoming call suppression unit 26 of the special information service unit 15 puts the business message from the calling communication terminal 11 in a predetermined area of the recording unit (database) 16. Store (step 209: fourth step of executing and controlling the execution of the subsequent operation), and this flow is finished. Note that the call to the receiving communication terminal 12 may be disconnected at the stage of executing step 206 described above.

  Here, a series of processing contents, that is, information processing related to execution of the subsequent operation based on an instruction from the transmission side communication terminal 11 may be configured to be processed by a computer based on a predetermined processing program.

  Further, when the incoming call suppression unit 26 of the special information service means 15 recognizes that the mode set by the receiving communication terminal 12 is the incoming call acceptance mode or the incoming call prohibition mode in the mode recognition process described above (step) In step 202, the incoming call suppression unit 26 of the special information service unit 15 performs processing corresponding to the mode (step 207), and then proceeds to step 208. If the determination result in step 208 is negative (NO), this flow is also terminated.

  In the case of the above-described embodiment, transmission of the incoming call restriction message is exemplified by the case where the special information service means 15 on the communication service provider side executes.

  In this embodiment, for incoming calls with high priority, importance and urgency due to uniform application of incoming call prohibition, it is easy to understand by continuing to pronounce the ringtone without rejecting it uniformly. It is possible to accept, and for incoming calls with low priority, importance, and urgency, the occurrence of such inconvenient events is arbitrarily suppressed for interruptions during the capture of the user. be able to.

  Further, in the present embodiment, since the notification is made to the calling communication terminal 11 in accordance with the loading status of the user of the receiving communication terminal 12, in the case of incoming call suppression, the loading status of the incoming call source and the urgency level of the request Both can be easily convinced by the user of the communication terminal 11 on the transmission side. For this reason, the user of the transmission side communication terminal 11 can make a determination about continuation or avoidance of incoming calls without causing unnecessary concerns or dissatisfaction, or significantly reducing it.

  In other words, by notifying the appropriate reason for incoming call restriction, it is possible to respond appropriately to the caller side while increasing the satisfaction level of the caller side. It is possible to reduce the response to a less urgent requirement during the restriction of the incoming call in the busy state or the loss of the immediate response to the call. As a result, the user on the calling side can increase the degree of satisfaction and make an appropriate decision as to whether to continue calling in the incoming call restriction (incoming call suppression) mode, or to take alternative methods such as disconnection or incoming call restriction message registration. Become.

  On the other hand, voice input can also be employed when setting the input suppression status of the user of the receiving communication terminal 12. For this reason, the user of the receiving communication terminal 12 can quickly and easily suppress incoming calls even when it is difficult to perform key operations while viewing the screen of the display unit of the receiving communication terminal 12 or in an emergency. You can enter a description. In other words, it is possible to input restriction information quickly and easily. In addition to simple input according to the menu, it is also possible to input the situation by voice, and it is possible to create an incoming call restriction message by editing them. is there. Therefore, it is possible to explain the real situation to the calling communication terminal 11 and to improve the intelligibility, thereby improving convenience.

  Further, as disclosed in the above description of the embodiment, in the communication restriction method according to the present embodiment, response suppression input from the receiving communication terminal 12 when the receiving communication terminal 12 enters the capturing state (during communication or the like). The first step of receiving and storing response restriction information corresponding to the mode, and the receiving state of the receiving communication terminal 12 when there is an incoming call request from the calling communication terminal 11 to the receiving communication terminal 12 And a second step of confirming (during communication, etc.).

  Further, in this communication restriction method, the above-described transmission side communication terminal functions in the case where the reception side communication terminal 12 described above is in the capturing state and responds to the response restriction information corresponding to the response suppression mode stored in advance. 11 and the subsequent operation according to an instruction from the originating communication terminal 11 that is performed when the originating communication terminal 11 selects any one of a plurality of options for the subsequent operation. And a fourth step of executing and controlling the above.

  For this reason, in the communication restriction method in the above-described embodiment, a countermeasure for an incoming request sent from the originating communication terminal 11 when the receiving communication terminal 12 enters the capture state (during communication or the like) is stored as response restriction information. Even if there is an incoming call request that comes in when it enters the capture state, it can continue with peace of mind without interrupting the capture state, along with the transmission of response restriction information to the calling communication terminal 11 Since the subsequent operation options are transmitted at the same time, it is possible for the caller side to perform the subsequent response with peace of mind and promptly, and the subsequent operation instruction sent from the caller communication terminal 11 can be continued. It has the advantage that it is possible to effectively resolve the dissatisfaction caused to the caller, and it has been configured as described above. , While effectively avoiding direct response to incoming requests arriving during an incoming call prohibition implemented in uptake secondary, an effect that can effectively eliminate the caller frustration by it occur.

  Further, as disclosed in the description of the above-described embodiment, in the communication restriction program according to the present embodiment, a response input from the receiving communication terminal 12 when the receiving communication terminal 12 enters the capture state (during communication or the like). Response information storage processing for receiving and storing response restriction information corresponding to the suppression mode, and when there is an incoming call request from the calling communication terminal 11 while the receiving communication terminal 12 is in the capture state, the receiving communication terminal 12 Response information transmission processing for confirming the capture state (during communication, etc.) and transmitting response restriction information and subsequent operation options stored in advance to the communication terminal 11 on the transmission side, and any one of a plurality of options for the subsequent operation A subsequent operation performing process for executing and controlling the subsequent operation in response to an instruction from the transmitting communication terminal 11 when the originating communication terminal 11 selects And configured to execute the computer.

  For this reason, the main part of the contents related to the communication system described above can be quickly processed on the computer, and there is no weighting burden on the receiving communication terminal side 12 in the capture state (communication etc.), and It is possible to obtain an advantage that an incoming request from the caller side communication terminal 11 can be processed quickly and reliably without causing any unpopularity on the caller side.

  Next, another embodiment of the present invention will be described with reference to FIGS. Here, the same code | symbol shall be used about the same component as embodiment mentioned above.

  The other embodiments in FIGS. 9 to 10 are characterized in that each of the communication terminals on the receiving side executes a part of the functions configured to be executed by the response restriction service device 15 described above. Have.

Also in this other embodiment, as in the case of the embodiment shown in FIGS. 1 and 2, the originating communication terminal 11A and the receiving communication terminal 12A connected via the network 1, and the receiving communication terminal Response restriction service device which has response restriction information for restricting an incoming call request to 12A and performs incoming call restriction such as allowing or prohibiting the incoming call request in accordance with the capture state (restricted state) of the receiving communication terminal 12A (Refer to FIG. 9).
Then, the response restriction service device 5 sets the entire system on the premise that the incoming call is allowed for the above-described incoming request to the response suppression mode, and sets the response restriction information related to the response suppression mode to the above-described transmission side communication terminal. It is the structure provided with the response suppression mode setting function transmitted to 11A.
Also, the response regulation service device 5 described above includes the connection control means 14 and the special information service means 15 as in the case of the above-described embodiment of FIGS. 1 and 2, and similarly to the case shown in FIG. The communication exchange is controlled via a network (including a mobile phone network) 1 between the communication terminals 2 and 3 on the receiving side.

  Here, since the special information service means 15 is configured such that a part of its functions can be executed by the receiving communication terminal 12A, for example, the message creation section 23, the setting image creation section 24 of the special information service means 15, Since each function of the voice recognition unit 25 and the ring tone control unit 27 is executed on the side of the transmission side communication terminal 11A described above, in the other embodiment, it is substantially put into an inactive state. Yes.

  The incoming call suppression unit 26 of the special information service means 15 records when the incoming call restriction message input from the receiving communication terminal 12 or the like is recognized, and the transmission of the incoming call restriction message to the calling communication terminal 11A is recognized. Based on the search of the part (database) 16, a recording request message “Please record the message” is read and transmitted to the calling communication terminal 11A as a subsequent process to the calling communication terminal 11A. As a result, when the calling communication terminal 11 or the like has recorded a message for the portable terminal 3 or the like, the incoming call suppression unit 26 records the message in a predetermined area of the recording unit (database) 16. To do. On the other hand, when the mobile phone 3 or the like seeks to reproduce the recording, the incoming call suppression unit 26 reads out the recorded content of the message from the recording unit 16 and transmits it to the mobile phone 3 or the like.

  When the incoming call suppression unit 26 of the special information service means 15 recognizes the input of the incoming call restriction message from the receiving communication terminal 12A, it can be detected by detecting the transmission start information added to the head of the incoming call restriction message. Become. Next, the incoming call suppression unit 26 detects the transmission end information added at the end of the incoming call restriction message, thereby generating a recording request message “Record a message” as a subsequent process. Can be sent to.

In this other embodiment, each of the communication terminals 11A and 12A on the reception side and transmission side described above includes a transmission / reception unit 31 having an antenna, a CPU 32, a memory 33 such as an EPROM or RAM, The display 34, the voice recognition unit 35, the setting transmission unit 36, the ring tone control unit 37, the message creation unit 38, and the like are provided.
The CPU 32 grasps the linking operation of each component, acquires (receives) / transmits various types of information related to incoming calls, records / reads data to / from the memory 33, and displays / deletes data on the display unit 34, setting images 23a and 23b. Controls operations such as operation input / recording / transmission.
Here, in the communication terminal 12A on the receiving side, a response suppression unit (incoming call suppression unit) 39 is configured by the setting transmission unit 36, the ring tone control unit 37, and the message creation unit 38.

  The message creation unit 38 of the receiving communication terminal 12A described above displays the setting images 23a and 23b shown in FIGS. 2 to 3 on the display unit 34 of the receiving communication terminal 12A, and starts the setting images 23a and 23b. , Information on the end time, reason of incoming call restriction, and the like are attached, and an incoming call restriction message for explaining the circumstances is created and stored in the memory 33 of the receiving communication terminal 12A. The message creation unit 38 adds transmission start information to the head of the created incoming call restriction message, adds transmission end information to the end of the created incoming call restriction message, and stores the incoming call restriction message in the memory 33. .

  Here, when creating the incoming call restriction message, the message creating unit 38 of the receiving communication terminal 12A can also create the incoming call restriction message by recognizing the voice input to the voice recognition unit 35.

  The setting transmission unit 36 of the receiving communication terminal 12A reads out the incoming call restriction message from the memory 33 by a predetermined operation of the receiving communication terminal 12A and displays it on the display unit 34. The information is transmitted to the special information service means 15 of the device 5, whereby the receiving communication terminal 12A sets and executes the incoming call restriction mode independently and independently.

  Here, the incoming call suppression unit 26 of the special information service means 15 recognizes the reception of the incoming call restriction message by detecting the transmission start information added to the head of the incoming call restriction message from the receiving communication terminal 12A, At the same time, as described above, by detecting the transmission end information added at the end of the incoming call restriction message, a recording request message “Record the message” as a subsequent process is transmitted to the calling communication terminal 11A. Recognize when to do.

  On the other hand, when the ring tone control unit 37 of the receiving communication terminal 12A recognizes a call from the calling communication terminal 11A, it activates the setting transmission unit 36 of the receiving communication terminal 12A and also receives the receiving communication terminal 12A. The ring tone is sounded from and the sound is continued until the calling communication terminal 11A disconnects the call.

  In order to continue the dial tone, first, on the one hand, the setting transmission unit 36 of the receiving communication terminal 12A is activated together with the reception of the call, and the incoming call restriction message is sent to the incoming call suppression unit 26 of the special information service means 15. There is a mode in which transmission is performed to the transmission side communication terminal 11A via transmission, and on the other hand, output of a call signal is continued from the connection control means 14 to the transmission side communication terminal 11A.

  To continue the dial tone, secondly, when the call is received, the setting transmission unit 36 of the receiving communication terminal 12A is activated to transmit the incoming call restriction message to the incoming call suppression unit 26 of the special information service means 15. As a result, the call signal from the connection control means 14 is disconnected and the incoming call tone of the receiving communication terminal 12A is started until the recording of the message from the calling communication terminal 11 is started or the call is disconnected. Is forcedly or autonomously pronounced.

  By the way, the method for setting the incoming call restriction mode is basically configured to use an incoming call restriction setting program (FIG. 7: Steps 101 to 104) for operating the CPU 32 of the communication terminals 11, 12 and the like. Also good. In this case, in the restriction start step described above, the information on the incoming call restriction mode is not transmitted to the special information service means 15 of the response restriction service device 5 by the operation of the start button or the execution button of the receiving communication terminal 12A. It may be recorded in the memory 33 of the receiving communication terminal 12A.

Next, the execution of the incoming call restriction mode of the present embodiment, that is, the incoming call suppression technique will be described with reference to FIG.
As shown in FIG. 10, the CPU 32 of the receiving communication terminal 12A executes incoming call suppression in each step of an incoming call recognition step, a ringtone control step, and a message transmission step.

  First, in the incoming call recognition step, the CPU 32 of the receiving communication terminal 12A inputs information indicating that the incoming call is detected from the connection control means 12 and the address information of the calling communication terminal 11A (step 301). In the recognition step, it is determined whether or not the mode set by the receiving communication terminal 12A is the response restriction mode (out of the incoming call acceptance mode, incoming call inhibition mode, and response restriction mode) (step 302).

  If the mode set by the receiving communication terminal 12A is the response restriction mode (Yes), then in the ringing tone control step, the ringing tone control 37 of the special information service means 15 is called by the calling communication terminal 11A. The ringing tone is continuously generated from the receiving communication terminal 12A until it is disconnected.

  Next, in the message transmission step, the setting transmission unit 36 of the receiving communication terminal 12A transmits an acceptance message among the incoming call restriction messages in the response restriction mode to the calling communication terminal 11A (step 303), and the calling communication A situation explanation message that explains the situation that is being captured among the incoming call regulation messages in the response regulation mode is transmitted to the terminal 11A (step 304).

  Next, the CPU 32 of the receiving communication terminal 12A determines whether or not the transmission of the incoming call restriction message has ended by detecting information on the end of transmission of the incoming call restriction message (step 305). When the transmission of the incoming call restriction message is completed (Yes), the CPU 32 of the receiving communication terminal 12A transmits, for example, a recording request message as an operation guidance message to the transmitting communication terminal 11A (step 306). Steps 303 to 306 are also executed on the special information service means 15 side, so that the CPU (incoming call suppression unit 26) of the special information service means 15 controls the connection control means 14 and steps 303 to 306. A configuration of executing (relaying) and managing a part of the processes may be adopted.

  Next, the CPU 32 of the calling communication terminal 12A recognizes the operation from the calling communication terminal 11A, proceeds to the execution of the subsequent process (step 307), and the message that the user of the calling communication terminal 11A utters. It is determined whether it is a request for recording (step 309). When recording is requested (Yes), the CPU 32 of the receiving communication terminal 12A records (that is, records) a message message from the calling communication terminal 11A in a predetermined area of the memory 33 (step 310). End the flow. It should be noted that the call to the receiving mobile phone 3 may be disconnected when step 307 is executed.

  When the CPU 32 of the transmission side communication terminal 11A recognizes that the mode set by the reception side communication terminal 12A is the incoming call acceptance mode or the incoming call prohibition mode (NO in step 302) in the mode recognition step. The CPU 32 of the communication terminal 11A performs the above-described processing according to the mode (step 308), and then proceeds to step 309. Note that this flow is also terminated when the determination result in step 309 is negative (NO).

  In the case of this other embodiment, the reception side communication terminal 12A directly transmits the incoming call restriction message.

  Also in the other embodiments described above, as in the case of the embodiment shown in FIGS. 1 and 2, the incoming calls with high priority, importance, and urgency are uniformly received. It is possible to easily understand and accept ringtones without refusing them, while receiving incoming calls with low priority, importance, or urgency are interrupted during user ingestion, etc. The occurrence of inconvenient events can be arbitrarily suppressed.

  In the above-mentioned other embodiments, in order to notify the originating communication terminal 11 and the like of the user of the receiving communication terminal 12 and the like, in the case of incoming call suppression, It is possible for a user such as the transmission side communication terminal 11 to easily deceive both urgent levels. For this reason, the user such as the communication terminal 11 on the transmission side can determine whether or not to continue the incoming call without causing unnecessary concerns or dissatisfaction or while greatly reducing it.

  In other words, by notifying the appropriate reason for incoming call restriction, it is possible to respond appropriately to the caller side while increasing the satisfaction level of the caller side. It is possible to reduce the response to a less urgent requirement during the restriction of the incoming call in the busy state or the loss of the immediate response to the call. The user on the transmission side can improve the satisfaction and can appropriately determine whether to continue the call in the incoming call restriction (incoming call suppression) mode or to take an alternative method such as disconnection or incoming call restriction message registration.

  Furthermore, since voice input can also be adopted when setting the incoming call suppression status of the user of the receiving communication terminal 12A, the user of the receiving communication terminal 12A looks at the screen of the display unit of the receiving communication terminal 12A. However, even when it is difficult to operate the keys or in an emergency, it is possible to input a description of the circumstances for suppressing incoming calls quickly and easily. In other words, it is possible to input restriction information quickly and easily. In addition to simple input according to the menu, it is also possible to input the situation by voice, and it is possible to create an incoming call restriction message by editing them. is there. For this reason, it is possible to explain the real situation to the calling communication terminal 11 and the like, and to improve the intelligibility, thereby improving convenience.

  The present invention can be used not only for voice and mail communication between a mobile phone and a mobile phone (or an IP phone), but also for voice and mail communication with a portable or stationary computer.

It is a block diagram which shows one Embodiment of this invention. It is a block diagram which shows the example of a function structure of the special information service means disclosed in FIG. FIG. 3A is a diagram illustrating an example of a setting image according to the embodiment of FIG. 1, FIG. 3A is an explanatory diagram illustrating an example when input information includes time information, and FIG. 3B is a reason for restriction of input information. It is explanatory drawing which shows the example of a case. FIG. 4A is a diagram showing an example of an acceptance message among the incoming call restriction messages in the embodiment of FIG. 1, FIG. 4A is an explanatory diagram showing an example when the acceptance message is set to the incoming call prohibition mode, and FIG. It is explanatory drawing which shows the example in the case of incoming call suppression. It is explanatory drawing which shows an example of the condition explanatory message of response suppression mode (incoming call control mode) among the incoming call control messages in the embodiment of FIG. It is a block diagram which shows the function structure of the communication terminal which concerns on embodiment of FIG. It is a flowchart which shows an example of the program for an incoming call | restriction setting which implement | achieves the setting method of the response suppression mode which concerns on embodiment of FIG. It is a flowchart which shows an example of the incoming call suppression program which implement | achieves the incoming call suppression method of the response suppression mode which concerns on embodiment of FIG. It is a block diagram which shows the function structure of the communication terminal which concerns on other embodiment. It is a flowchart which shows an example of the incoming call suppression program which implement | achieves the incoming call suppression method of the response suppression mode which concerns on embodiment of FIG.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Network 5 Response control service control apparatus 11, 11A Originating side communication terminal 12, 12A Receiving side communication terminal 14 Connection control means 15 Special information service means 16 Storage part 21 Communication part 22 Mode selection part 23 Message preparation part 23a, 23b Setting image 24 Setting image creation unit 25 Voice recognition unit 26 Incoming call suppression unit 27 Ring tone control unit 28, 32 CPU
34 display unit 35 voice recognition unit 38 message creation unit 39 response suppression means (incoming call suppression means)

Claims (10)

The incoming call request and the receiving communication terminal connected via a network, and response restriction information for restricting an incoming call request to the receiving communication terminal, and the incoming call request according to a restriction state of the receiving communication terminal In a communication system comprising a response regulation service device that performs incoming call regulation such as allowing or prohibiting
A response suppression mode setting function in which the response restriction service device sets a response suppression mode on the premise that incoming calls are permitted for the incoming request, and transmits response restriction information related to the response suppression mode to the caller communication terminal. A communication system characterized by comprising: The communication system according to claim 1, wherein:
The response restriction information concerning the response suppression mode transmitted to the caller communication terminal is a restriction state, a restriction time, a restriction reason, or the like indicating an incoming state on the receiving side. In the communication system according to claim 1 or 2,
The response restriction service device always holds response restriction information related to the capture state of the receiving communication terminal and outputs a message related to the response restriction information in response to an external access, and the transmission And a connection control means for constantly monitoring incoming requests from the communication terminal on the receiving side and transmitting response regulation information on the capture state of the communication terminal on the receiving side to the calling communication terminal. . The communication system according to claim 3, wherein
The connection control unit of the response regulation service device includes a regulation status confirmation function for constantly confirming regulation information on the capture state of the receiving communication terminal via the special information service unit, an incoming request from the calling communication terminal, etc. In this case, a communication system comprising a restriction information transmission function for obtaining response restriction information in the receiving communication terminal via the special information service means and transmitting the response restriction information to the calling communication terminal. In the communication system according to claim 3 or 4,
The connection control means of the response regulation service device, in response to an instruction such as a communication cutoff or release process sent from the calling side communication terminal after the incoming call request to the receiving side communication terminal is processed, or an instruction to continue the calling process, etc. A communication system comprising a subsequent operation control function for executing and controlling a subsequent operation performed in response thereto. In the communication system according to claim 3, 4 or 5,
Response restriction information relating to the capture state of the receiving communication terminal is input from the receiving communication terminal to the special information service means, and a storage unit for storing the input response restriction information is the special information service means. The communication system characterized by being attached to the side. In the communication system according to claim 3, 4 or 5,
The response restriction information related to the capture state of the receiving communication terminal is input as voice information to the special information service means of the response restriction service device by operating a call function pre-installed in the receiving communication terminal, A communication system characterized in that a storage section for storing response restriction information inputted by voice is provided in the special information service means. The communication system according to any one of claims 1 to 7,
A communication system, wherein a part of the functions of connection control means and special information service means provided in the response regulation service device is installed in the receiving communication terminal. A first step of receiving and storing response restriction information corresponding to the response suppression mode input from the receiving communication terminal when the receiving communication terminal enters the capture state;
A second step of confirming the capture state of the receiving communication terminal when there is an incoming call request from the calling communication terminal to the receiving communication terminal;
A third step of functioning when the receiving communication terminal is in a capturing state and transmitting a subsequent operation option together with response restriction information corresponding to the stored response suppression mode to the transmitting communication terminal;
A fourth step of executing and controlling the subsequent operation in response to an instruction from the originating communication terminal, which is performed when the originating communication terminal selects any of a plurality of options for the subsequent operation; A communication restriction method comprising: A response information storage process for receiving and storing response restriction information corresponding to the response suppression mode input from the receiving communication terminal when the receiving communication terminal enters the capture state;
When there is an incoming call request from the originating communication terminal while the receiving communication terminal is in the capturing state, the receiving communication terminal confirms the capturing state of the receiving communication terminal and sends the stored response restriction information and subsequent operation options. Response information transmission process to be sent to the communication terminal
And a subsequent operation for performing and controlling the execution of the subsequent operation according to an instruction from the calling communication terminal when the calling communication terminal selects any one of a plurality of options for the subsequent operation. processing,
Communication regulation program characterized by causing a computer to execute.

Images