JP2007026311A - Information providing system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an information providing system for providing vicinal information of a present position to a user. <P>SOLUTION: Display/input devices 11-1N are arranged at fixed interval on the street so as to sense a radio tag 3 carried by the user, detect the user, reads a user ID from the radio tag 3, and transmits it to a reading server 2. The server 2 specifies the display/input device positioned close to the user and transmits vicinal store information and event information of the display/input device to the display/input device. The display/input device displays the store information and event information transmitted from the server 2 in display areas 101A-101D. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to an information providing system for providing information to a person walking in a city.

In Patent Document 1, the attribute information related to the article is read from the first wireless tag attached to the article, and the terminal identification information of the terminal apparatus is read from the second wireless tag attached to the portable terminal device. An advertisement information providing apparatus that displays advertisement information for attribute information and transmits additional information corresponding to the article to a mobile terminal that has read the terminal identification information is disclosed.
JP 2004-341316 A

  However, in the advertisement information providing apparatus described in Patent Document 1, advertisements relating to articles whose attribute information has been read are displayed, but information other than advertisements, in particular, information regarding nearby stores and the like is not displayed. .

  An object of the present invention is to provide an information providing system that provides neighborhood information indicating information about a neighborhood of a current position to a user.

  An information providing system according to the present invention includes a display device installed at a predetermined location, a server connected to the display device via a predetermined communication network, and a wireless communication device carried by a user, The wireless communication device includes user ID storage means for storing a user ID for identifying the user of the device, and the display device searches for the wireless communication device by a wireless signal and is within a communication range from its installation location. And a user ID transmitting means for receiving the user ID from the wireless communication device detected by the user detecting means and transmitting the user ID to the server. Is a neighborhood information transmitting means for transmitting neighborhood information indicating information about the neighborhood of the installation location of the display device to the display device that has transmitted the user ID. Wherein the display device is characterized by further comprising a neighboring information display means for displaying the neighbor information transmitted from the server.

  In the above configuration, there are a plurality of the display devices, and the server authenticates whether or not the user having the user ID transmitted by the user ID transmission unit is a pre-registered user, and registers in advance. If the user is an authorized user, based on the search result of the wireless communication device by the authentication means for permitting login to the system and the user detection means, the closest location to the user permitted to log in by the authentication means It is preferable that the information processing apparatus further includes display device specifying means for specifying a display device that is positioned, and the neighborhood information display means transmits the neighborhood information to the display device specified by the display device specifying means.

  Further, in the above configuration, the display device further includes destination location setting means for setting a destination location that the user desires to move based on a user operation command, and the display device specified by the display device specifying means It is preferable that the neighboring information display means displays information corresponding to the display device for guiding the user to the destination set by the destination setting means.

  In the above configuration, it is preferable that the destination location setting unit sets a nearby evacuation location as the destination location when acquiring information indicating that a disaster has occurred.

  Further, in the above configuration, the server includes a user management database that stores a user ID and preference data indicating a matter of interest to each user in advance, a display device specifying information that specifies a display device, Of the proximity information for the display device specified by the display device specifying means based on the proximity management database for storing the neighborhood information for the display device in association with each other in advance, the user management database, and the proximity management database, the user And a neighboring information extracting means for extracting neighboring information related to a matter of interest, wherein the neighboring information transmitting means specifies the neighboring information extracted by the neighboring information extracting means by the display device identifying means. It is preferable to transmit to the display device.

  In the above configuration, the neighborhood information includes store information, further includes a store terminal connected to the server via the communication network, and the display device receives and accepts a reservation command from the user for the store. Receiving means for transmitting a reservation command to the server, the server further comprising a reservation requesting device for transmitting the received reservation command to the store terminal, wherein the store terminal receives the reservation command transmitted by the reservation request device; Based on this, it is preferable to provide a reservation receiving means for receiving a reservation for the store from the user.

  Further, in the above configuration, the neighborhood information display means includes a plurality of display areas, and when neighborhood information corresponding to a plurality of users is transmitted from the server, a plurality of display areas are assigned to each user and assigned. It is preferable to display neighboring information corresponding to the area.

  In the above configuration, the wireless communication device is preferably an RFID tag.

  According to the first aspect of the invention, the display device detects a user carrying the wireless communication device by searching for the wireless communication device, acquires a user ID from the detected wireless communication device, and transmits the user ID to the server. . The server transmits neighborhood information of the installation location of the display device to the display device. The display device displays the transmitted neighborhood information.

  Therefore, when the user carries the wireless communication device and approaches the display device, the user can see the neighboring information of the display device. As a result, the user can make a shopping plan or make a future schedule by looking at this neighborhood information.

  According to the second aspect of the present invention, there are a plurality of display devices, and each display device displays neighboring information corresponding to each display device. Information can be obtained.

  According to the third aspect of the present invention, when the destination location is set by the user, information that guides the user to the set destination location is displayed on each display device. It is possible to move to the destination location according to the guidance of, and smoothly move to the destination location without referring to a map or the like.

  According to the fourth aspect of the present invention, when a disaster occurs, information for guiding the user to a predetermined evacuation site is displayed on the display device, so that the user can smoothly move to the evacuation site according to the guidance of the display device. Can do.

  According to the fifth aspect of the present invention, since the neighborhood information that suits the user's preference is displayed on the display device, the amount of information is reduced, and the user can easily find information that matches his / her preference. It becomes possible.

  According to the invention described in claim 6, since the user can make a reservation for the store from the display device without actually visiting the store, the reservation for the store can be made smoothly. In addition, the display device can be used to continuously find a store desired to be visited and make a reservation for the found store.

  According to the seventh aspect of the present invention, when the neighboring information for a plurality of users is transmitted to the display device, the neighboring information can be distinguished and displayed for these users.

  According to the invention described in claim 8, since the RFID tag is employed as the communication device, the system can be constructed at low cost.

  Hereinafter, an information providing system according to an embodiment of the present invention will be described with reference to the drawings. FIG. 1 shows an overall configuration diagram of the information providing system. The information providing system includes N (N is an integer) display / input devices (display devices) 11 to 1N, a server 2, a wireless tag (wireless communication device) 3, and a store terminal 4.

  The display / input devices 11 to 1N, the server 2, and the store terminal 4 are connected to each other via a network 5, and transmit and receive various data according to a communication protocol such as TCP / IP. As the network 5, the Internet, a dedicated line, a VPN, or the like can be adopted.

  The wireless tag 3 is a passive wireless tag and is carried by the user. The wireless tag 3 stores a user ID uniquely given to a user who carries the wireless tag 3. Here, for example, the user carries the wireless tag 3 by carrying a card in which the wireless tag 3 is built.

  Instead of the wireless tag 3, a mobile terminal having the same proximity wireless function as that of the wireless tag 3 may be employed. In this case, the user ID may be stored in the memory of the mobile terminal. In addition, as a wireless tag 3, a passive tag having a communication distance of 10 m has been developed in recent years, and it is preferable to use this wireless tag.

  The store terminal 4 is an apparatus that manages stores that cooperate with services provided by the information providing system, and includes a customer database for each store and a reservation management database that will be described later.

  The display / input devices 11 to 1N include a near field communication function such as a wireless tag reader and a display unit such as a liquid crystal panel, and are installed at predetermined intervals in a downtown area. Then, the user carrying the wireless tag 3 is detected by sensing the wireless tag 3, and the neighboring information for the detected user is read from the server 2 and displayed on the display unit. That is, the neighbor information is notified to the user who has passed the vicinity. The neighborhood information includes store information indicating information related to stores near each of the display / input devices 11 to 1N and event information indicating information related to events held in the vicinity.

  FIG. 2 is a diagram showing an example of an installation state of the display / input device 11. In the example of FIG. 2, the display / input device 11 is installed on the left side of the entrance of a coffee shop. A display / input device 12 is also installed on the right side of the entrance, and a display / input device 13 is also installed next to it. Then, when the user U1 who carries the wireless tag 3 enters the communication range of the display / input device 11, the user is detected by the display / input device 11. Here, the communication range is assumed to be within a radius of 10 m with the display / input device 11 as the center. Accordingly, the installation interval of the display / input devices 11 to 1N is preferably within 20 m.

  The display / input device 11 is a device that searches for nearby stores and guides the user to a destination where movement is desired. A user U2 shown in FIG. 2 searches for a store using the display / input device 12, and the user U3 is guided to a destination according to an image (right arrow in the figure) displayed by the display / input device 13. ing.

  FIG. 3 shows a screen image displayed on the display / input device 11. The screen of the display / input device 11 is divided according to the number of users permitted to log in within the communicable range. In the example of FIG. 3, since four users who are permitted to log in enter, the display / input device 11 is divided into four display areas 101A to 101D, and each of the display areas 101A to 101D includes these four users. Assigned to. In each of the display areas 101A to 101D, assigned user-specific neighborhood information is displayed.

  However, since the number of divisions of the display panel is limited, if there are more users within the communicable range than the upper limit value of the number of divisions, there are also users who are not assigned a display area. In this case, a user who is not assigned a display area may wait for display until any user who is currently assigned a display area leaves the communicable range.

  Alternatively, when a user exceeding the upper limit value enters the communication range, the display area assigned to the user having the maximum assignment time may be assigned to the newly entered user.

  FIG. 4 shows various screen views displayed in a display area assigned to a single user in the display / input device 11, and (a) shows screen views displayed in a normal state. (B) has shown the screen figure displayed when the user U1 enters into the communicable range of the display and input device 11. FIG.

  When the user U1 shown in FIG. 2 enters the communicable range of the display / input device 11 and login is permitted, the screen shown in FIG. 4B is displayed on the display / input device 11. In the example of (b), "If you want to be sure. Admission's name has been accepted Hello! Admission, following ■ Please touch." Is the word of the display, As a result, the user U1, It can be seen that the user has entered the communication range of the display / input device 11. When the user U1 touches the ■ button displayed at the bottom of the word, the display / input device 11 switches the screen and displays, for example, the name of the user U1. Thereby, the user U1 can confirm that he / she really logged in.

  FIG. 5 is a block diagram showing an electrical configuration of the server 2. The server 2 includes a hard disk drive (HDD) 20, a CPU 25, a communication unit 26, a ROM 27, and a RAM 28. The HDD 20 includes a route calculation database 21, a store management database 22, an event management database 23, and a user management database 24.

  The route calculation database 21 stores various data for guiding the user to a destination where the user desires to move. FIG. 6 shows the data structure of the route calculation database 21. As shown in FIG. 6, the route calculation database 21 includes N route calculation tables T11 to T1N corresponding to the display / input devices 11 to 1N. Since the route calculation tables T11 to T1N have the same data structure, only the route calculation table T11 will be described.

  As shown in FIG. 6, the route calculation table T11 includes a destination record R1 created for each destination. The destination record R1 includes fields for a destination name, guidance information, and map information. In the destination name field, a destination name that is assumed to be moved by the user in the display / input device 11 is stored. In the guidance information field, guidance information for guiding the user from the installation position of the display / input device 11 to the destination is stored. As guidance information, the direction which a user should go when heading to a destination is mentioned.

  In the example of FIG. 6, guidance information such as “advance” for the destination A, “turn right at the previous corner” for the destination B, and “ascend the previous escalator” for the destination C is stored. ing. The display / input device 11 displays an image of an arrow indicating the direction indicated by the guidance information in the display areas 101A to 101D together with the guidance information.

  In the map information field, map information in which a route from the installation location of the display / input device 11 to the destination is shown on the map is stored. This map information is image data.

  The store management database 22 illustrated in FIG. 5 stores information related to nearby stores with respect to the display / input devices 11 to 1N. FIG. 7 shows the data structure of the store management database 22. The store management database 22 includes store management tables T21 to T2N corresponding to the display / input devices 11 to 1N. Since the store management tables T21 to T2N have the same data structure, only the store management table T21 will be described.

  The store management table T21 includes store management records R2 created for each store. The store management record R2 includes fields for store name, store content, extraction condition, and position information. In the store name field, the store name is stored. Store contents are stored in the store contents field. Store contents include store introductions, business hours, regular holidays, and the like. For example, when the store is a movie theater, the contents of the store include a movie currently being shown, a scheduled timetable, a movie scheduled to be released soon, and the like.

  The extraction condition field stores an extraction condition used when a store that matches the user's preference is extracted. Here, the extraction conditions include the generation expected to be interested in the store, the sex, and the hobbies of the user expected to be interested in the store.

  In the position information field, position information indicating the position of the store is stored. This position information is the same data as the data stored in the destination name field of the route calculation table T11, and the store management table T21 and the route calculation table T11 are associated with each other using this data as a key.

  The event management database 23 shown in FIG. 5 includes event management tables T31 to T3N shown in FIG. FIG. 8 shows the data structure of the event management tables T31 to T3N. The event management tables T31 to T3N correspond to the display / input devices 11 to 1N.

  Since the event management tables T31 to T3N have the same data structure, only the event management table T31 will be described. The event management table T31 includes event management records R3 created for each event. The event management record R3 includes fields for an event name, an extraction condition, and position information.

  In the event name field, names of events such as lotteries, concerts and festivals are stored. The extraction condition field stores an extraction condition used when extracting an event that matches the user's preference. Here, the extraction conditions include the generation and sex that are expected to be interested in the event, and the user's hobbies that are expected to be interested in the event.

  In the position information field, position information indicating a place where the event is held is stored. This position information is the same data as the position information stored in the destination name fields of the route calculation tables T11 to T1N, and the event management table T31 is associated with the route calculation table T11 using this position information as a key. .

  The user management database 24 shown in FIG. 5 stores a user management table T4 shown in FIG. FIG. 9 shows the data structure of the user management table T4. The user management table T4 is composed of user management records R4 created for each user. The user management record R4 includes fields for user ID, user name, admission stamp, admission time, and user information.

  The user ID field stores a user ID for specifying a user who is permitted to log in to the information providing system. This user ID is the same data as the user ID.

  The user name field stores the user names of users who are permitted to log in to the information providing system. The entry stamp field stores data indicating whether or not the user is currently logged in to the information providing system. In the present embodiment, when the user is logged in to the information providing system, “entry” data is written in the entry stamp field, and when the user is logged out of the information providing system, the entry stamp The field is blank.

  The entry time field stores the time when the user logged into the information providing system. The user information field is composed of gender, age, hobby, and registration information fields. The gender field stores the user's gender, the age field stores the user's age, the hobby field stores the user's hobby, and the registration information field stores data indicating the user's characteristics. Is remembered. In the field of registration information of Kanden Taro, “VIP 9th visit” data is stored, and it can be seen that Taro Kanden has logged into the information providing system 9 times.

  In addition, in the registration information field of Kumiko Obayashi, the data “resident in Naniwa-ku” is stored, and it can be seen that Kumiko Obayashi is a person living in Naniwa-ku.

  The CPU 25 illustrated in FIG. 5 includes various functions of an authentication unit 251, a display device identification unit 252, a neighborhood information extraction unit 253, a neighborhood information transmission unit 254, and a reservation request unit 255. These functions are realized when the CPU executes a program stored in the HDD 20.

  The authentication unit 251 determines whether or not the user having the user ID transmitted from the display / input devices 11 to 1N has the authority to log in to the information providing system with reference to the user management database 24.

  The display device specifying unit 252 is based on the user ID periodically transmitted from the display / input devices 11 to 1N, and the display / input devices 11 to 11 located in the vicinity of each user who logs in to the information providing system. 1N is specified.

  The neighborhood information extraction unit 253 collates the user management database 24 and the store management database 22 to extract store information to be transmitted to each user who has logged in to the information providing system, and the user management database 24 and the event management database 23 are collated to extract event information to be transmitted to each user who has logged in to the information providing system.

  The neighborhood information transmission unit 254 associates the store information and event information extracted by the neighborhood information extraction unit 253 with the corresponding user ID of the user, and transmits the information to the display / input device identified by the display device identification unit 252. The communication unit 26 is controlled as described above.

  The reservation request unit 255 receives a reservation command for a certain store received by the display / input devices 11 to 1N via the communication unit 26, and the received reservation command is transmitted to the store terminal 4 corresponding to the store. The communication unit 26 is controlled as described above.

  The communication unit 26 includes a communication device such as a modem or DSU, and transmits various data to the network 5 and receives various data from the network 5 under the control of the CPU 25.

  The ROM 27 stores a program for controlling the computer such as a BIOS. The RAM 28 is used as a work area for the CPU 25.

  Next, details of the display / input devices 11 to 1N will be described. Since the display / input devices 11 to 1N have the same configuration, only the display / input device 11 will be described. FIG. 10 is a block diagram showing an electrical configuration of the display / input device 11. The display / input device 11 includes an operation display unit 111, a ROM 112, a RAM 113, a communication unit 114, a wireless tag reader 115, and a CPU 116. The operation display unit 111 is a touch panel composed of a plurality of display areas 101A to 101D assigned to the user as shown in FIG. 3, displays neighborhood information, event information, etc., and makes reservations from the user to the store. A command is received, and an operation command for setting a destination desired to move is received.

  The ROM 112 includes a rewritable nonvolatile storage device such as an EEPROM, and stores a program for controlling the display / input device 11. The RAM 113 is used as a work area for the CPU.

  The communication unit 114 includes a communication device such as a modem or a DSU, and transmits various data to the server 2 via the network 5 and is also transmitted to the display / input device 11 via the network 5. Receive various data.

  The wireless tag reader 115 is configured by a known passive wireless tag reader, transmits a search signal at a constant period, detects the wireless tag 3 present in the surroundings, and stores the user ID stored in the detected wireless tag 3. Is read.

  The CPU 116 includes functions of a display setting unit 116a, a neighborhood information display control unit 116b, a destination location setting unit 116c, a user ID transmission unit 116d, and a disaster information acquisition unit 116e. These functions are realized by the CPU 116 executing a control program stored in the ROM.

  The display setting unit 116a sets a user ID of a user who is permitted to log in and whose display / input device 11 is identified as the nearest display / input device by the display device specifying unit 252 in the display areas 101A to 101D. The user to be assigned to the display areas 101A to 101D is determined.

  The neighborhood information display control unit 116b causes the display setting unit 116a to display the store information and the event information transmitted from the server 2 in a display area assigned to the user corresponding to the information.

  The destination location setting unit 116 c receives an operation command for setting a destination location that the user desires to move using the operation display unit 111, and controls the communication unit 114 so that the received operation command is transmitted to the server 2.

  The user ID transmission unit 116 d controls the communication unit 114 so that the user ID read by the wireless tag reader 115 is transmitted to the server 2.

  The disaster information acquisition unit 116e acquires information indicating that a disaster such as an earthquake or a fire has occurred in the vicinity of the installation location of the display / input device 11, for example, through an operation command by the operator or the network 5.

  FIG. 11 is a diagram showing a data structure of a reservation management database stored in the store terminal 4. The reservation management database is composed of a reservation management table T5 created for each store. The reservation management table T5 includes fields for accepting reservations and accepting reservations in the row direction, and fields for morning, noon, evening, and night indicating reservation time zones in the column direction. The data of “user A / 3 names”, “user B / 10 names”, and “user C / 10 names” are stored in the field of the reservation person for the morning, and the user A is selected in the morning time zone. It can be seen that there are reservations for three customers represented as representatives, ten customers represented by user B, and ten customers represented by user C as representatives. In the morning reservation acceptance field, data “x” indicating that no more reservations can be received is stored.

  On the other hand, no data is stored in the evening reservation person's field, and no reservation is made. Then, in the field for accepting reservations for evening, “◯” data indicating that reservations can be accepted in this time zone is stored.

  FIG. 12 is a flowchart showing the operation of the information providing system when the user logs in to the information providing system. In the following description, a case where a user in the vicinity of the display / input device 11 logs in to the information providing system will be described as an example. First, in step S <b> 21, the display / input device 11 transmits a search signal to the wireless tag 3 at a constant cycle. The wireless tag 3 receives the search signal from the display / input device 11 in step S11, and transmits a response signal to the search signal to the display / input device 11 in step S12. Here, the response signal includes the user ID stored in the wireless tag 3.

  In step S22, the display / input device 11 receives the response signal transmitted from the wireless tag 3, and transmits the user ID included in the received response signal to the server 2 (S23). The display / input devices 11 to 1N store the communication address of the server 2 in advance. In step S31, the server 2 receives the user ID and determines whether or not the user having the received user ID has already logged in to the information providing system (S32).

  Here, when the user logs in to the information providing system, the server 2 writes “enter” data in the entry stamp field of the record corresponding to the user in the user management table T4. Therefore, the server 2 can determine whether or not the user having the received user ID has already logged in by referring to the user management table T4.

  In step S32, if the server 2 determines that the user having the received user ID has not been logged in (NO in S32), the server 2 refers to the user management table T4 and has authority to log in to the information providing system. It is authenticated whether or not it has (S34). Here, when the received user ID is stored in the user ID field of the user management table T4, the server 2 determines that the user having the user ID has the authority to log in to the information providing system. On the other hand, when the received user ID is not stored in the user ID field of the user management table T4, it is determined that the user having the user ID does not have authority to log in to the information providing system.

  In step S35, if the server 2 determines that the user having the received user ID does not have the authority to log in (NO in S35), the process ends. On the other hand, if it is determined in step S35 that the user having the received user ID has the authority to log in (YES in S35), the process proceeds to step S36. In this case, the display / input device 11 displays the screen shown in FIG.

  Next, the server 2 collates the data stored in the user information field of the user having the received user ID in the user management table T4 with the extraction condition of the store management table T21 for the display / input device 11, and stores management Out of the stores registered in the table T21, stores that match the user's preference are extracted (S36). Similarly, the server 2 extracts an event that matches the user's preference from among the events registered in the event management table T31 of the display / input device 11.

  Here, the server 2 counts the number of fields satisfying the extraction condition among the gender, age, hobby, and registration information fields stored in the user information field, The event is determined as a store or event that matches the user's preference.

  In step S37, the server 2 transmits the store name, the store contents, and the location information from the store management record R2 of the store extracted in step S36 to the display / input device 11 as store information in association with the user ID. The event name and position information of the event management record R3 of the event extracted in step S36 are associated with the user ID and transmitted to the display / input device 11 as event information.

  On the other hand, if a user having the received user ID has already logged in in step S32 (YES in S32), whether or not the received user ID is the user ID transmitted from the display / input device 11 for the first time. When the determination is made (S33) and it is determined that the user ID is the first user ID transmitted from the display / input device 11 (YES in S33), the process proceeds to step S36, and the first transmission from the display / input device 11 is performed. If it is determined not to be a user ID (NO in S33), the process is terminated.

  Here, in the case where YES is determined in step S33, a logged-in user who is outside the communication range of the display / input device 11 enters the communication range of the display / input device 11 and is carried by the user. This corresponds to the case where the server 2 receives the user ID received by the display / input device 11 for the first time among the user IDs transmitted from the wireless tag 3.

  In step S24, the display / input device 11 receives the store information and event information transmitted from the server 2, and displays the store information and event information in the display area assigned to the user (S25). In this case, the display / input device 11 displays, for example, the screen shown in FIG. FIGS. 13A to 13C show screens displayed when the user U2 shown in FIG. 2 reserves a store.

  As shown in FIG. 13A, the store information and event information transmitted from the server are displayed in a large frame FL shown in the center of FIG. Further, on the right side of the frame FL, a store search button B1, a user special information display button B2, and a location display button B3 are displayed. The store search button B1 is a button for searching for stores in the vicinity of the display / input device 11. The user special information display button B2 is a button for notifying information such as a store or an event that suits the user's preference. The location display button B3 is a button for displaying a map indicating the installation location of the display / input device 11.

  For example, when the display area 101B shown in FIG. 3 is assigned to the user, the display area 101B displays the name of the user and the store information and event information received in step S24. Specifically, a screen displaying a list of store names included in the store information and event names included in the event information is displayed in the display area 101B.

  The user touches a desired store name or event name from the screen displayed as a list. Then, the store contents of the store with the touched store name are displayed. Alternatively, the event content of the event with the touched event name is displayed. As a result, the user can know the stores existing in the vicinity of the display / input device 11 and the events held in the vicinity.

  Next, destination guidance processing by the information providing system will be described with reference to the flowchart shown in FIG. In this flowchart, a case where a destination is set for the display / input device 11 will be described as an example.

  First, in step S41, the display / input device 11 receives an operation command for setting a destination from the user. Here, it is assumed that the user sets a destination desired to move from predetermined destinations. This destination includes a store near the display / input device 11 and a location of a store cooperating with the information providing system, and a place where an event is held near the display / input device 11. ing. This destination is registered in advance in the route calculation table T11 for the display / input device 11.

  Here, an operation screen for setting the destination is displayed in the display area, and the user sets the destination by operating the operation screen for setting the destination.

  In step S42, the destination information indicating the destination set by the user is transmitted to the server 2. In step S51, the server 2 receives the destination information transmitted from the display / input device 11, and extracts the destination record R1 corresponding to the destination indicated by the destination information from the route calculation table T11 (S52).

  In step S53, the guidance information and map information stored in the destination record R1 extracted in step S52 are associated with the user ID and transmitted to the display / input device 11 (S53).

  In step S43, the display / input device 11 receives the guidance information and the map information transmitted from the server 2, and displays the received guidance information and the map information in the display area assigned to the corresponding user. In this case, the display areas 101A to 101D shown in FIG. 3 include, for example, the name of the user, characters such as advancing as guidance information, and an arrow image that corresponds to this guidance information and guides the way to the user. Then, an image (map information) showing a route from the display / input device 11 to the destination on a map is displayed. Therefore, the user can quickly know the route to the destination by looking at the display / input device 11.

  In step S54, the server 2 specifies the display / input devices 11 to 1N located closest to the user.

  Here, the user may be detected by two or more display / input devices almost at the same time. In this case, the server 2 is the display / input device in the closest (closest) position to the user. Cannot be specified. Therefore, the display / input devices 11 to 1N measure the strength of the radio wave of the response signal transmitted from the wireless tag 3, and transmit this strength to the server 2 in association with the user ID. Then, the server 2 determines that the display / input device whose maximum intensity is measured is the display / input device closest to the user.

  In step S55, when the display / input device closest to the user is a display / input device (for example, display / input device 12) different from the previously specified display / input device 11 (YES in S55), the server 2 Refers to the route calculation table T12 corresponding to the display / input device 12, extracts the guidance information and the map information corresponding to the currently set destination (S56), and associates the user ID with the display / input device. 12 (S57). On the other hand, when the display / input device closest to the user is the same display / input device as the previously specified display / input device (NO in S55), the process returns to step S54.

  In step S61, the display / input device 12 displays the guidance information and map information transmitted from the server 2 in the display area assigned to the corresponding user in the same manner as the display / input device 11 (S62). .

  Next, processing by the information providing system when the user makes a reservation to the store via the display / input devices 11 to 1N will be described with reference to the flowchart shown in FIG. In the following description, a case where a user makes a reservation for the display / input device 11 will be described as an example.

  First, in step S101, the display / input device 11 receives a reservation instruction from the user to the store. In this case, the display / input device 11 displays an operation screen that prompts input of a reservation command to the store. FIG. 13B shows an example of this operation screen. The operation screen shown in FIG. 13B is displayed by touching the store search button B1 shown in FIG. In the frame FL displayed at the center of FIG. 13B, a map indicating the position of a store near the display / input device 11 is displayed.

  In step S102, the display / input device 11 transmits the reservation command input by the user to the server 2, and the server 2 transmits the received reservation command to the store terminal 4 (S103). This reservation command includes the reservation contents including the user ID of the user who made the reservation, the number of accompanying persons, the desired reservation time, the user name, and the like. When the user touches a favorite store from the map displayed in the frame FL shown in FIG. 13B, the display / input device 11 performs an operation for reserving the touched store. Display a screen (not shown). And a user makes a reservation in a store by operating the operation screen for reserving this store.

  In step S104, the store terminal 4 refers to the reservation acceptance field of the reservation management table T5, and determines whether or not the reservation can be accepted in the desired reservation time zone of the received reservation command. And when reservation reception is possible (it is YES at S104), store terminal 4 transmits vacant seat situation and waiting time to display / input device 11 via server 2, and display / input device 11 received The seat availability and waiting time are displayed in the display area (S105).

  In step S104, reservation acceptance is not possible (NO in S104), and if the user gives an instruction to cancel the input of the reservation instruction (YES in S106), the process ends. On the other hand, if the user does not issue an instruction to stop inputting the reservation instruction (NO in S106), the reservation instruction for another store is accepted (S107), and the process returns to step S102.

  In step S108, when the display / input device 11 accepts a reservation determination command from the user (YES in S108), the display / input device 11 transmits the reservation determination command to the server 2, and the server 2 transmits the reservation determination command to the store terminal 4, The store terminal 4 that has received the reservation determination command writes the reservation content indicated by the previously received reservation command in the reservation management table T5, and accepts the reservation (S109). At this time, the store terminal 4 transmits data indicating acceptance of the reservation to the display / input device 11 via the server 2. Thus, the user can make a reservation for the store.

  In this case, the display / input device 11 displays the screen shown in FIG. 13C to notify the user that the reservation has been accepted. In the frame FL shown in FIG. 13 (c), a word “Reservation accepted. Please refer to the arrow on the display device. We are waiting!” Is displayed, and the user makes a reservation at a glance. Can know that was accepted. Then, when the location display button B3 is touched by the user on the screen shown in FIG. 13C, the process of step S41 shown in FIG. 13 is executed, and thereafter, the process of the flowchart shown in FIG. Will be guided to the store.

  The present invention may adopt the following aspects.

  (1) In the flowchart shown in FIG. 12, in step S25, the display / input device 11 displays the store information and event information and ends the process. However, the present invention is not limited to this, and displays the store information and event information. After that, an operation command instructing guidance to a store location selected by the user or an event holding location may be received, and the user may be guided to this destination. In this case, in step S37 of FIG. 12, the display / input device 11 transmits the location information included in the received store information or event information to the server 2, and the server 2 that has received the location information receives the route calculation table T11. , The destination name is specified, the specified destination name is set as the destination shown in the flowchart of FIG. 14, and the processing of FIG. 14 is executed. Thereby, the user can be guided to the store or the place where the event is held.

  (2) When the display / input devices 11 to 1N obtain information indicating the occurrence of a disaster, the server 2 sends information for guiding the user to a predetermined evacuation site to the display / input devices 11 to 1N. It may be displayed. In this case, a predetermined evacuation place may be set as the destination shown in the flowchart of FIG. 14 and the process of FIG. 14 may be executed.

  (3) In the above embodiment, the passive wireless tag is exemplified as the wireless communication device. However, the present invention is not limited to this, and an active wireless tag may be used. Zigbee other than the wireless tag, wireless You may employ | adopt the radio | wireless communication apparatus based on the standards of near field radio communication, such as LAN and UWB.

1 shows an overall configuration diagram of an information providing system according to an embodiment of the present invention. FIG. It is drawing which showed an example of the installation condition of a display / input apparatus. The screen figure of a display and input device is shown. In the display / input device, various screen views displayed in a display area assigned to a certain user are shown, (a) shows screen views displayed in a normal state, (b) shows The screen figure displayed when a user enters into the communicable range of a display / input device is shown. 3 is a block diagram showing an electrical configuration of a server 2. FIG. It is drawing which showed the data structure of the route calculation database. It is drawing which showed the data structure of the store management database. It is drawing which shows the data structure of an event management table. It is drawing which shows the data structure of a user management table. It is a block diagram which shows the electric constitution of a display / input device. It is drawing which shows the data structure of the reservation management database which a shop terminal memorize | stores. It is the flowchart which showed operation | movement of this information provision system when a user logs in to this information provision system. FIGS. 13A to 13C show screen images displayed when the user reserves a store. It is a flowchart which shows the guidance process of the destination by this information provision system. It is a flowchart which shows the process by this information provision system at the time of a user making a reservation to a store via the display / input devices 11-1N.

Explanation of symbols

2 server 3 wireless tag 4 store terminal 5 networks 11 to 1N display / input device 21 route calculation database 22 event management database 22 store management database 23 event management database 24 user management database 25 CPU
26 communication units 101A to 101D display area 111 operation display unit 114 communication unit 115 wireless tag reader 116a display area setting unit 116b neighborhood information display control unit 116c destination location setting unit 116d user ID transmission unit 117e disaster information acquisition unit 251 authentication unit 252 display device Identification unit 253 Neighborhood information extraction unit 254 Neighborhood information transmission unit 255 Reservation request unit R1 Destination record R2 Store management record R3 Event management record R4 User management records T11 to T1N Route calculation tables T21 to T2N Store management tables T31 to T3N Event management table T4 User management table T5 Reservation management table

Claims (8)

A display device installed at a predetermined location, a server connected to the display device via a predetermined communication network, and a wireless communication device carried by the user,
The wireless communication device
Comprising user ID storage means for storing a user ID for identifying the user of the user;
The display device
User detection means for searching for the wireless communication device by a wireless signal and detecting a user existing within a communication range from the place where the wireless communication device is installed;
User ID transmission means for receiving the user ID from the wireless communication device detected by the user detection means and transmitting the user ID to the server;
The server
Providing proximity information transmitting means for transmitting neighborhood information indicating information about the neighborhood of the installation location of the display device to the display device that has transmitted the user ID,
The display device
An information providing system, further comprising: neighborhood information display means for displaying neighborhood information transmitted from the server. There are a plurality of the display devices,
The server
Authenticating whether or not the user having the user ID transmitted by the user ID transmitting means is a pre-registered user and, if the user is a pre-registered user, authenticating means for permitting login to the system;
Based on the search result of the wireless communication device by the user detection means, further comprising a display device specifying means for specifying a display device located in the closest location to the user permitted to log in by the authentication means,
2. The information providing system according to claim 1, wherein the neighboring information display means transmits neighboring information to the display device specified by the display device specifying means. The display device
Further comprising destination location setting means for setting a destination location that the user wishes to move based on a user operation command;
The neighboring information display means of the display device specified by the display device specifying means displays information corresponding to the display device for guiding the user to the destination location set by the destination location setting means. The information providing system according to claim 2.   4. The information providing system according to claim 3, wherein when the destination location setting unit acquires information indicating that a disaster has occurred, a destination evacuation location is set as the destination location. The server
A user management database that stores user IDs and preference data indicating matters of interest to each user in advance;
A neighborhood management database for storing display device identification information for identifying a display device and neighborhood information for each display device in association with each other;
Based on the user management database and the neighborhood management database, neighbor information extracting means for extracting neighbor information related to a matter that the user is interested in among neighbor information for the display device specified by the display device specifying means; Further comprising
5. The information according to claim 2, wherein the neighboring information transmitting unit transmits the neighboring information extracted by the neighboring information extracting unit to the display device specified by the display device specifying unit. Offer system. The neighborhood information includes store information,
A store terminal connected to the server via the communication network;
The display device
Receiving a reservation command by the user for the store, and receiving means for transmitting the received reservation command to the server,
The server
Reservation request means for transmitting the received reservation command to the store terminal,
The store terminal
6. The information providing system according to claim 1, further comprising reservation receiving means for receiving a reservation for a store from a user based on a reservation command transmitted by the reservation requesting means.   The neighborhood information display means includes a plurality of display areas, and when neighborhood information for a plurality of users is transmitted from the server, the plurality of display areas are assigned to each user, and the neighborhood information corresponding to the assigned display area is displayed. An information providing system according to any one of claims 1 to 6, wherein:   The information providing system according to claim 1, wherein the wireless communication device is an RFID tag.

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