JP2007004768A - Newspaper sale management system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a newspaper sale management system useful for business activity of a newspaper sales, by precisely acquiring a business schedule and a business result of a salesperson, by enabling a manager of a newspaper store to quickly instruct the business activity to the salesperson. <P>SOLUTION: A management system 1 having a server 5 storing data on the newspaper sales, a store management terminal 2 for managing the newspaper sales and a salesperson terminal 3 for the newspaper salesperson are communicably connected via a network. Information on the newspaper sale is used by transmitting and receiving between the store management terminal 2 and the server 5 and between the salesperson terminal 3 and the server 5. A means is arranged for transmitting image screen information including information on a long-term business visit schedule of the respective newspaper salesperson to respective customers to the store management terminal 2 from the server 5 by a request from the store management terminal 2. A means is arranged for inputting and transmitting business instruction to the server 5 for making the salesperson visit a specific customer on a store business schedule image screen of the store management terminal 2. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a newspaper sales management system that can be effectively used when a newspaper dealer conducts business activities for regular subscription of newspapers to customers.

  Sales activities for newspaper subscriptions are usually conducted by salespersons at newspaper dealers visiting each house in the sales area, searching for new customers to subscribe to newspapers, or operating from other newspapers. To find a customer who wants to subscribe to the newspaper, subscribe to a newspaper subscription.

  However, in newspaper subscription sales, it is very difficult to find new customers because regular customers tend to subscribe to a single newspaper for a long time. For this reason, salespersons in newspaper outlets have quickly grasped information about customers who are likely to change their subscribed newspapers, repeatedly visited them to sign up contracts, or moved to other areas from other areas. The company conducts sales activities by quickly grasping information about customers who have moved, and repeatedly revisiting the customers to conclude a contract. In reality, however, there are competition among newspaper dealers, customer preferences, and timing of visits, making it very difficult to make a new newspaper subscription contract. It is very inefficient.

Therefore, conventionally, in the following Patent Document 1, etc., using a plurality of information terminals connected to the network and a management server, the customer's move information is sent to the newspaper store at the move destination to support the sales activity of the newspaper subscription. A system has been proposed.
JP 2002-329053 A

  However, the conventional system for supporting sales of this type of newspaper sales can grasp the customer's move-in information and send the customer's move-in information to the new newspaper store, but the newspaper that received the move-in information The dealer is not able to judge properly what kind of instructions to give to the sales staff and what kind of schedule to conduct the sales activities, and the dealer has an accurate grasp of the results of the sales activities. There was a problem that sales activities could not be analyzed. In addition, after a salesperson changes, if a sales activity continues for a specific customer, the dealer must accurately grasp the previous business report and effectively transfer the sales activity to the next salesperson. There was a problem that was difficult.

  The present invention solves the above-mentioned problems, and an administrator of a newspaper dealer can promptly issue sales activity instructions to the sales staff, and properly grasps the sales schedule and sales results of the sales staff. An object of the present invention is to provide a newspaper sales management system that can be used for sales activities of newspaper sales.

  In the newspaper sales management system according to claim 1 of the present invention, a management system having a server for storing data relating to newspaper sales, a store management terminal for newspaper sales management, and a salesperson terminal for newspaper salespersons form a network. A newspaper sales management system that communicates and uses information related to newspaper sales between the dealer management terminal and the server and between the salesperson terminal and the server. A store sales schedule screen transmission means for transmitting screen information including information related to a long-term business visit schedule of each newspaper salesperson to each customer from the server to the store management terminal in response to a request from the management terminal; A sales visit schedule information transmission means for inputting a sales instruction for causing a salesperson to visit a specific customer on the sales schedule screen and transmitting the sales instruction to the server, and each server sent to the server, It is characterized in that and a business visit schedule information storage means for storing information for a business visit to the customer.

  According to a second aspect of the present invention, in the newspaper sales management system of the first aspect, a sales task screen including a schedule of a short-term business visit to a customer in response to a request from the salesperson terminal is displayed from the server to the salesperson terminal. When the sales task screen sending means to send to and the sales task screen sent to the salesperson terminal includes an unreported sales task, when the salesperson terminal requests a sales report / revisit input screen A sales report / revisit input screen transmission means for transmitting the sales report / revisit input screen from the server to the salesperson terminal; and a sales report input on the sales report / revisit input screen sent to the salesperson terminal; Sales report / revisit scheduled time transmission means for transmitting scheduled revisit time from the salesperson terminal to the server, and sales report / revisit scheduled time memory for storing information on the business report and scheduled revisit time on the server Characterized by comprising a and.

  According to a third aspect of the present invention, in the newspaper sales management system according to the second aspect, in response to a request from the dealer management terminal, information related to the designated customer and the customer are re-sent from the server to the dealer management terminal. Customer information / sales instruction screen transmitting means for transmitting a screen including sales instruction information at the time of visit, the revisit date and time of the customer input on the sales instruction screen, and information of the salesperson in charge Sales instruction information transmitting means for transmitting to the server, and sales instruction storage means for storing information on the revisit date and time of the salesperson responsible for the customer in the server.

  According to a fourth aspect of the present invention, in the newspaper sales management system according to any one of the first to third aspects, the server stores information related to each salesperson and information related to a short-term business schedule of each salesperson. Employee information storage means, dealer information storage means for storing information relating to each newspaper dealer and information relating to the long-term dealer business schedule of each newspaper dealer, and customer information storage means for storing information relating to each customer And brand information storage means for storing information on brands of newspapers to be sold, and sales report storage means for storing sales report information input when each salesperson visits a customer. Features.

  The newspaper sales management system according to claim 5 includes a management system having a server for storing data relating to newspaper sales, a store management terminal for newspaper sales management, and a salesperson terminal for newspaper sales personnel via a network. A newspaper sales management system which is communicably connected and uses information related to newspaper sales by transmitting and receiving information between the dealer management terminal and the server and between the salesperson terminal and the server. A business registration screen for transmitting business registration screen information including the latest business report information of a customer designated by a request from the server and an input field for inputting a business name to be executed in the future from the server to the store management terminal A transmission means, a business registration information transmission means for inputting a business name to be executed by a salesperson on the business registration screen and an execution date of the business, and transmitting the business registration information to the server; Business registration information storage means for storing the business registration information, and a sales schedule for performing processing to add the business to the sales schedule of the salesperson when the salesperson browses the business list registered for business and accepts the business And a processing means.

  According to a sixth aspect of the present invention, in the newspaper sales management system according to the fifth aspect, the business schedule processing means includes at least a business name related to newspaper sales and a customer targeted for the business in response to a request from the salesperson terminal. A business list transmitting means for transmitting a business list screen of a business list for each scheduled date including a name from the server to the salesperson terminal, and a business displayed on the business list screen sent to the salesperson terminal, A business underwriting information transmitting means for designating a business to be performed and transmitting the business underwriting information from the salesperson terminal to the server, and a business underwriting information storage for storing the business underwriting information sent to the salesperson terminal in the server And a schedule for entering the business underwriting information on the schedule screen as the sales schedule of the salesperson and transmitting it from the server to the salesperson terminal. Characterized by comprising a Lumpur screen transmission means.

  In the newspaper sales management system according to claim 5 or 6, when a signal instructing entry of a business report is transmitted from the salesperson terminal, the invention of claim 7 is stored in advance in the server. A sales report entry screen sending means for sending a sales report entry screen from the server to the salesperson terminal; an operation date, a report memo entered in the sales report entry screen sent from the server to the salesperson terminal; And a sales report transmitting means for transmitting from the salesperson terminal to the server whether or not there is a subscription change, and if the sales report includes a subscription change for the subscription, screen information for subscription change registration is sent from the server to the server. Contract change registration screen transmission means for transmitting to the salesperson terminal, and contract change for transmitting the contract change registration information input on the contract change registration screen at the salesperson terminal from the salesperson terminal to the server And recording information transmitting means, characterized by comprising the contract change information storing means for storing contract change information sent to the server database, the.

  According to the first aspect of the present invention, a business visit schedule that requires a customer to visit a salesperson as a newspaper dealer is automatically created as a long-term approach plan, and stored in a server. In response, the manager can give a sales instruction to each salesperson to make a customer visit, and can effectively support the sales activities for establishing a contract for a newspaper subscription.

  In addition, according to the invention of claim 2, each salesperson can view and display a sales task that needs to visit a business in a short time on a screen of the salesperson terminal, for example, for each weekly date. Therefore, it is possible to immediately recognize the schedule of visits to be made on that day and conduct business activities promptly.

  According to claim 3, when a manager of a dealer uses a dealer management terminal to retrieve customer information from a server and browses it, the customer is immediately revisited to proceed with sales activities. When it is determined that it is better, it is possible to specify the date and time of immediate visit and the salesperson in charge, issue a sales instruction, and quickly carry out a sales activity to improve the outcome of the contract establishment.

  According to claim 4, since information necessary for sales such as customer information can be shared between each manager and salesperson, even if the salesperson for the customer is changed midway, it is easy. Correspondingly, sales activities can be continued well.

  In addition, according to the invention of claim 5, the manager of the newspaper dealer accurately determines operations such as visits and trial readings necessary for future business activities while viewing the latest business report information of each customer. The determined work is automatically registered and stored in the server, and when the salesperson accepts the registered work, the work is added to the sales schedule of the salesperson, and the subscription of the newspaper subscription is concluded. Effective support can be provided for sales activities.

  According to the seventh aspect of the present invention, the salesperson can enter a business report memo or the like into the salesperson terminal and perform a business report quickly and easily after performing the business. In addition, when there is a change in the contract of the subscription, the information on the contract change can be quickly registered in the server and used for the subsequent business activities.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 shows an overall configuration diagram of a newspaper sales management system. In FIG. 1, reference numeral 1 denotes a management system for managing newspaper sales (subscription contract), which includes a server 5 having a database server 10 and the like, which will be described later, and an entry terminal 6. The information is stored, the information is distributed to the store management terminal 2, the salesperson terminal 3, or the portable terminal 4 serving as client terminals, and the information transmitted from each terminal is stored in each database.

  The store management terminal 2 is a terminal such as a general-purpose personal computer used by the administrator, and the administrator logs in to the newspaper sales management site using the administrator ID and password given to the administrator. Similarly, the salesperson terminal 3 is a terminal such as a general-purpose personal computer used by the salesperson, and the salesperson logs in to the newspaper sales management site using the seller ID and password given to the salesperson. . Therefore, the dealer management terminal 2 and the salesperson terminal 3 are physically similar terminals, but the server 5 distinguishes the dealer management terminal 2 and the salesperson terminal 3 by the ID and password when logging in. Recognize and execute information transmission processing.

  The server 5 of the management system 1 is connected to the Internet, and in response to a request from the store management terminal 2, screen information including information related to the sales visit schedule of each newspaper salesperson for each customer is sent to the store management terminal 2. A means for sending, a means for inputting sales instruction information for causing a salesperson to visit a specific customer on the sales schedule screen of the store, a means for storing the information in the database, and a request from the salesperson terminal 3 in response to a request from the customer Means for transmitting the sales task screen including the schedule of the sales visit to the salesperson terminal 3, and when the sales task screen sent to the salesperson terminal 3 includes an unreported sales task, the salesperson terminal 3, when a sales report / revisit input screen is requested, the sales report / revisit input screen is input to the salesperson terminal 3 and the sales report / revisit input screen of the salesperson terminal 3. It is equipped with such means for storing the sent business reports and revisit scheduled time to the database.

  The server 5 of the management system 1 is connected to the Internet via a dedicated line, a telephone line, etc., and is installed in a plurality of newspaper dealers, a dealer management terminal 2, a plurality of salesperson salesperson terminals 3, and mobile communication Various types of information on newspaper sales are distributed to mobile terminals (terminal devices such as mobile phones or PDAs that are used by salespersons) 4 connected to the Internet via the network. Open a specific site on the Internet to accept various information sent. As described above, a plurality of managers and a plurality of salespersons of a plurality of newspaper dealers are given IDs and passwords for accessing this specific site, and each dealer management terminal 2, salesperson terminal 3, or When operating the mobile terminal 4, each ID and password are used to log in to a specific site for managing newspaper sales, and to input various information related to newspaper sales and store or read them in the server 5 Is done.

As shown in FIG. 2, the server 5 includes a WEB server (HTTP server) 8 for fetching various information requests and search request information sent through the Internet, distributing various information related to newspaper sales, and the like. The secure server 9 for fetching and distributing the received mail information, preventing unauthorized access to the hacking action through the Internet, etc., and keeping the information stored in the database 10 safely, and information The database server 10 includes an HTML file used for an input screen and the like, a search program used for reader search processing, and the like, and a database of various information related to newspaper sales.

  As shown in FIG. 2, the database server 10 stores a store database 11 that stores information about each newspaper store, a store database 12 that stores information about a newspaper store, and stores information about brands of newspapers to be sold. And a customer information database 14 for storing information related to customers who subscribe to newspapers.

  The dealer database 11 includes a dealer table storing numbers, names, IDs, passwords, and the like assigned to each dealer or the manager of the dealer, and names of customers scheduled to revisit over the long term. , Dealer sales schedule table that stores the sales schedule of the dealer, such as the revisit time, the name of the salesperson in charge, the name of the customer for whom the revisit sales instruction was issued, the scheduled date and time for the revisit, the salesperson in charge There are provided a sales instruction table for storing information related to sales instructions such as names, a sales report table for storing information related to sales reports such as contract status sent from each salesperson, and the like.

  The salesperson database 12 stores the salesperson's name, number, ID, password, salesperson's e-mail address, and salesperson's e-mail address if the salesperson has the portable terminal 4. , The salesperson schedule table that stores the scheduled date and time of revisiting each customer for each salesperson, the contents of the daily report (daily report) created by each salesperson for each salesperson, and the date of creation A salesperson daily report table is stored.

  Further, the sale brand database 13 is provided with a brand information table storing newspaper brands to be sold, brand codes thereof, morning edition only / evening edition, distinction between morning edition and evening edition, monthly subscription fee, and the like.

  Further, the customer information database 14 stores basic information such as the name, address, building name, telephone number, and brand of newspaper to be subscribed to each customer (reader) who subscribes to or may subscribe to the newspaper. Basic customer information table, customer information table that stores the number of each customer who subscribes to the newspaper, delivery area, collection method, collection date, customer memos that may be subscribed, contract memos, etc. .

  In FIG. 2, reference numeral 6 denotes an entry terminal, which is provided for updating and changing various data in the database. The store management terminal 2 is installed in each store of newspapers and is used and operated by a store manager. The store management terminal 2 has a personal computer or the like as a basic configuration, is connected to the Internet via a telephone line or the like, and has a browser function as well as a communication function via a communication line. Each store administrator is given an ID and password. The administrator uses the store management terminal 2 to access and log in to a specific site (newspaper sales management site) on the Internet. As will be described later, it is possible to input information related to a sales schedule of a store, or to read and browse business report browsing information, data totaling information, and the like from a database.

  The salesperson terminal 3 is configured with a personal computer or the like as a basic configuration, and is operated by each salesperson of the newspaper. The salesperson terminal 3 is connected to the Internet via a telephone line or the like, and has a browser function as well as a communication function via a communication line. Each salesperson is given an ID, password, and e-mail address. The salesperson uses the salesperson terminal 3 to access and log in to a specific site (newspaper sales management site) on the Internet. Readers' information, salesperson sales task information browsing, salesperson schedule input and browsing, sales report input and browsing, daily report input and browsing, and the like. Further, when a new sales task is sent from the store management terminal 2, the server 5 sends an email indicating that the sales task is given from the mail server 7 to the salesperson terminal 3 of the corresponding salesperson. The salesperson terminal 3 receives the electronic mail.

  Next, the operation of the newspaper sales management system configured as described above will be described with reference to the flowcharts of FIGS. 3 and 4 and the screen explanatory diagrams of FIG. The manager of each newspaper store operates the store management terminal 2 to access the newspaper sales management site by the management system 1 established on the Internet, and inputs an ID and a password given in advance, Log in to the site.

  When the administrator logs in to the newspaper sales management site using his / her ID and password through the store management terminal 2, the server 5 of the management system 1 displays a top page screen (for example, a business schedule for the administrator). Screen) to the management terminal 2, and the management terminal 2 displays it on the browser. On the top page for the manager, a business schedule for the manager is described for each date within a range of one week, for example. In addition, an “add schedule” page for adding a schedule as a subpage is attached. By clicking the “add schedule” character, the subpage is displayed on the display of the management terminal 2 for the administrator. The business schedule can be created arbitrarily.

  Furthermore, a button of “sales shop sales schedule” for displaying the sales schedule of the entire dealer is set in the menu bar on the screen of the top page. When this button is clicked on the screen of the management terminal 2, a request for a screen of a store sales schedule is transmitted from the management terminal 2 to the server 5 (step 100 in FIG. 3). When the server 5 receives this request, it sends a sales plan screen as shown in FIG. 5 to the management terminal 2 (step 110). When the sales management terminal 2 receives the screen (step 120), the sales shop The screen of FIG. 5 displaying the business schedule is displayed on the display (step 130).

  The sales schedule screen for this store shows, for example, the sales schedule for one month. For example, the names of the customers who are scheduled to revisit at that time and the person in charge are listed in the column classified as early, mid, and late. The (salesperson) name is described, and a “sales instruction” button is displayed in the business schedule of each row. The information stored in the dealer schedule table of the dealer database 11 is read out by the database server 10 as information on the revisit time, customer name, and salesperson name described in the column of sales schedule of the dealer. Are described. The administrator of the newspaper dealer browses the sales plan screen of the dealer, grasps the customers that need to conduct business activities during the month, that is, the customers to be revisited, and issues sales instructions as described below. be able to.

  On the other hand, in the long term, the revisit schedule of a customer who needs to revisit as a dealer is as follows. When a sales report (screen shown in FIG. 7) described later is created by the salesperson and transmitted to the server 5, The sales plan information entered at the bottom of the sales report screen is stored in the sales schedule table. In addition, a revisit schedule for a customer who needs to be revisited by the salesperson in the short term is as follows. When a sales report (screen shown in FIG. 7) described later is created by the salesperson and transmitted to the server 5. The revisit schedule information entered at the bottom of the sales report screen is stored in the salesperson schedule table of the salesperson database 12. In the “View the schedule of XXX” provided in the middle of the right side of the screen shown in FIG. 5, the name of the salesperson can be designated and input by pull-down, and the specific salesperson is in charge. Business schedules can be displayed separately for the beginning, middle, and end of the month.

  Then, when actually revisiting the salesperson, the manager clicks the “sales instruction” button next to the customer in order to issue a sales instruction (step 140). Sales instruction information indicating that the salesperson revisits the customer at that time is transmitted to the server 5 (step 150). When receiving the sales instruction information (step 160), the server 5 stores the sales instruction information related to the revisit in the salesperson schedule table of the salesperson database 12 and the sales instruction table of the sales shop database 11.

  As described above, the administrator of the newspaper dealer can issue a business instruction immediately when he / she understands a customer who needs to conduct business activities in the month by looking at the sales shop schedule screen. Then, when a sales instruction is issued and the revisit information is entered in the salesperson schedule table of the salesperson database 12, the time of revisiting and the customer on the sales task screen for the corresponding salesperson will be described later. The name information is entered, and the specific information of the sales instruction is transmitted to the salesperson. If the salesperson has the mobile terminal 4, the mail server 7 is operated, information on the sales task is transmitted to the mobile terminal 4 by e-mail, and an instruction for revisiting the customer is immediately issued. It can also be sent to a member.

  On the other hand, when a salesperson at a newspaper store operates the salesperson terminal 3 to input a predetermined ID and password and logs in to a newspaper sales management site on the Internet, as shown in the flowchart of FIG. The first server 5 transmits a sales task screen showing a sales schedule for the salesperson as shown in FIG. 6 to the salesperson terminal 3 as a top page screen (step 200).

  Upon receiving this sales task screen (step 210), the salesperson terminal 3 displays a sales task screen as shown in FIG. 6 on the display (step 220). It should be noted that this sales task screen showing the sales schedule of the salesperson can be sent and displayed when “Sales Report” is clicked on the menu bar at the top of the top page.

  In this sales task screen, for example, the sales schedule of the salesperson in one week before and after the current time is described, and the name of the customer to be visited and the time to visit are entered in each date column. The salesperson who viewed this sales schedule recognizes the customers to visit on that date and actually visits those customers, but each of these visit tasks includes a sales report after the visit. "Reported" or "unreported" indicating whether or not is transmitted is entered. In addition, a link destination is set for the characters “unreported”. When this “unreported” is clicked, a sales report screen as shown in FIG. 7 is transmitted from the server 5 to the salesperson terminal 3 and displayed. Is done. In addition, a “write daily report” button is displayed in the column of each date so that the salesperson can input a daily report.

  When a salesperson visits a customer according to a sales schedule and actually conducts sales of newspapers, when the sales report is input to the server 5, the salesperson displays the sales task screen on the salesperson terminal 3. Clicks on the “unreported” character of the visit task, the salesperson terminal 3 requests the server 5 to transmit a sales report and a revisit input screen in step 230 of FIG. 4. At this time, the server 5 transmits a sales report input screen as shown in FIG. 7 (step 240), the salesperson terminal 3 receives the sales report input screen (step 250), and displays the sales report screen. (Step 260).

  On the sales report screen, as shown in FIG. 7, a column for entering the date and time when visiting the customer, a column for entering the name of the customer who visited, and a column for entering details and issues when visiting the business Is provided. Furthermore, regarding the re-visit, a column of “scheduled store” that is input when returning to the store after a certain period of time, for example, one to two months, and a salesperson in the short term, for example, A “schedule” field is provided at the bottom of the business report screen to be entered when revisiting tomorrow or the day after tomorrow. Below that, there is a “Card” field for entering a newspaper subscription, a column for entering the type of newspaper, morning / evening, etc., and other visits. A field is provided for inputting the status of the selected customer.

  If a salesperson visits a customer and conducts a newspaper subscription, and decides that it should be revisited after a certain period of time (for example, two months later), In the field, enter "Revisit after 2 months". In addition, when the salesperson who visits the customer determines that it is better to revisit in a short period of time without entering a period, for example, “revisit on the day after tomorrow” is entered in the “schedule” field.

  On the other hand, when a contract for a newspaper subscription is established, a check is made in the “card” column, and the brand of the contracted newspaper, the type of morning edition / evening edition, etc. are entered. Then, the salesperson inputs the necessary information in the predetermined column as described above on the sales report screen (step 270), and then clicks the “report” button, and enters the information on the sales report screen. The contents of the business report, the store schedule or schedule information in the case of revisiting, etc. are transmitted from the salesperson terminal 3 to the server 5 (step 280).

  When the server 5 receives the information related to the business report (step 290), the server 5 stores the business report in the business report table of the dealer database 11, and stores the dealer business schedule (long-term revisit schedule). The short-term schedule of the salesperson is stored in the salesperson schedule table of the salesperson database 12 (step 300).

  When the salesperson operates the salesperson terminal 3 to log in to the newspaper sales management site and clicks the “Reported” visit task on the top page or the business report screen of FIG. A request for browsing the business report of the visiting task is sent to the server 5. When the server 5 receives the browsing request, the server 5 reads the corresponding business report information from the business report table of the store database 11 and transmits it to the salesperson terminal 3. When the salesperson terminal 3 receives the information of the sales report, as shown in FIG. 8, the screen information of the contents of the sales report, that is, the date and time of the visit, the customer name, the salesperson name, the details and issues at the time of the visit, are displayed. Including screen information is displayed on the display. The salesperson can now see and confirm the “reported” business report. This sales report screen can also be viewed by the manager of the dealer using the dealer management terminal 2, so that the manager looks at the sales report made by the salesperson and looks at future dealers. It can be used for sales activities.

  On the other hand, when the salesperson operates the salesperson terminal 3 to log in to the management site and clicks the “write daily report” button on the top page (FIG. 6) or sales report screen, the daily report of FIG. The input screen is displayed. As shown in FIG. 9, the daily report input screen is provided with columns for the date, salesperson name, title, details, etc., and the salesperson inputs necessary items in these fields and clicks the “Report” button. When the button is clicked, the salesperson terminal 3 transmits daily report information to the server 5. When the server 5 receives the daily report information, it stores it in the salesperson daily report table of the salesperson database 12. The daily report information stored in the salesperson daily report table is obtained by the manager or the salesperson using the store management terminal 2 or the salesperson terminal 3 on the screen of the daily report list and daily report contents (not shown). You can browse by specifying.

  When the administrator or salesperson wants to search for customer (reader) information, he / she operates the store management terminal 2 or the salesperson terminal 3 to log in to the management site and clicks the “reader search” button at the top of the screen. . This reader search screen request is transmitted to the server 5, and upon receiving the reader search screen request, the server 5 transmits a reader search screen as shown in FIG. 10 to the store management terminal 2 or the salesperson terminal 3. . When the store management terminal 2 or the salesperson terminal 3 receives and displays the screen of FIG. 10, the manager or salesperson desires a search on the reader search screen of FIG. 10 displayed on the terminal 2 or 3. Input necessary items such as a reader name (customer name) and click a “search” button to transmit the search items to the server 5. Upon receiving these search items, the server 5 extracts and reads out the corresponding customer information from the customer information database 14 and transmits it to the store management terminal 2 or the salesperson terminal 3. The store management terminal 2 or the salesperson terminal 3 displays a search result screen as shown in FIG. On the search result screen, as shown in FIG. 11, the extracted customer information, for example, basic information such as the customer's address and telephone number, information such as the presence or absence of a subscribed newspaper, and the brand of a subscribed newspaper are described. .

  Furthermore, when the “details” button is clicked on the search result screen of FIG. 11, a screen for displaying details of the reader information as shown in FIG. 12 is displayed. On the reader information details screen, in addition to the reader's basic information, the sales history when the salesperson visited in the past is displayed. Furthermore, a column for entering a future sales (revisit) schedule for the customer is provided as a sales instruction under the sales history.

  Therefore, when an administrator who has read detailed customer information extracted in a search for a certain customer determines that further sales activities are required for the customer, the sales schedule for the visit is input to the customer. In other words, necessary items such as date and time, method, person in charge (salesperson), and person in charge of the customer are entered. When the “sales instruction” button on the screen is clicked, information such as the customer name, date and time, method, person in charge (salesperson), person in charge of the customer is transmitted from the dealer management terminal 2 to the server 5, and the server 5 stores the received revisit information in the salesperson schedule table of the salesperson database 12 and also stores it in the sales instruction table of the sales outlet database 11.

  After the above operation, on the sales task screen of the salesperson as shown in FIG. 6 displayed on the salesperson terminal 3, the time of visit and the customer name are displayed as “Unreported” in the column of the date scheduled to be revisited. "And the label will be displayed. In addition, when the salesperson concerned has the portable terminal 4, the mail instruction | indication to the effect of revisiting to the said customer by electronic mail from the mail server 7 to the portable terminal 4 can also be transmitted immediately.

  In this way, the revisit business instruction judged necessary by the manager of the newspaper store is transmitted to the salesperson without delay or immediately, so that the newspaper sales business can be effectively performed.

  In the above embodiment, the salesperson uses the salesperson terminal 3 to access and log in to the newspaper sales management site on the Internet and browse sales tasks, search for readers (customers), perform sales reports, etc. However, when the salesperson has the mobile terminal 4, the mobile terminal 4 can be used to browse sales tasks, search for readers, input business reports, and daily reports.

  In addition, if a bulletin board (BBS) is set up in the newspaper sales management site, and the managers and sales staff of the store use it so that the communication items of various operations are described on this bulletin board, the various communication items can be stored in multiple ways. It can be quickly and efficiently communicated to managers and sales staff. Since the database server 10 includes a customer information database including newspaper subscription contract information, the number of monthly newspaper subscription contracts and the like can be tabulated and the tabulated data can be displayed in a graph.

  13 to 22 show another embodiment. In this example, when an administrator registers operations such as visits to readers (customers), confirmation of vacant houses such as apartments, solicitation of sample readings to customers, and collection of funds on the management screen, the operations are stored in the business table of the store database 21. When a salesperson performs a click operation to designate a business that he can handle in the schedule screen and accept the business, the business is stored in the salesperson schedule table of the salesperson database 22. ing. About the same part as the said embodiment, the same code | symbol as the above is attached | subjected and the description is abbreviate | omitted.

  In FIG. 13, in the store database 21, a store table storing numbers, names, IDs, passwords and the like attached to each store or assigned to the store manager, visits to readers (customers) Businesses such as business operations, vacant home confirmation business to check if there are new occupants in the vacant homes, trial reading acquisition business that delivers free newspapers for a short period of time to acquire new readers, collection business to collect readers A business table for storing information, a business report table for storing information on business reports such as contract status sent from each salesperson who performed business, and the like are provided. The business table stores the business name, the scheduled date of business, the target reader name, the address of the reader or vacant house, and the like.

  The salesperson database 22 stores the salesperson's name, number, ID, password, salesperson's e-mail address, and salesperson's e-mail address if the salesperson has the portable terminal 4. , Sales staff schedule table that stores business name, scheduled date, reader name, address, etc., and daily reports created by each sales staff for each sales staff (daily report) A salesperson daily report table for storing the contents and the date of creation is provided.

  Further, the sale brand database 23 is provided with a brand information table storing newspaper brands to be sold, brand codes thereof, morning edition only / evening edition only, distinction between morning edition and evening edition, monthly subscription fee, and the like.

  Further, the customer information database 24 stores basic information such as the name, address, building name, telephone number, and brand of newspaper to be subscribed to each customer (reader) who subscribes to or may subscribe to the newspaper. Basic customer information table and customer information table that stores the number of each customer who subscribes to the newspaper, delivery area, collection method, collection date, customer visit memos that may be subscribed, contract memos, etc. .

  Next, the operation of the newspaper sales management system will be described. The manager of the newspaper sales office operates the sales shop management terminal 2 to access the newspaper sales management site by the management system 1 established on the Internet. Enter the ID and password assigned in advance and log in to the site.

  When the administrator logs in to the newspaper sales management site using his / her ID and password by the store management terminal 2, the server 5 of the management system 1 displays the top page screen (for example, as shown in FIG. A list of tasks is displayed, and a screen displaying the information on suspension / resting is sent to the management terminal 2, and the management terminal 2 causes the browser to display it. The unprocessed business list describes the business name, the scheduled date of business, the reader name, and the like, and lists the cases for which the sales report has not been submitted by the salesperson after the scheduled date. As for the information on stopping / resting, the date and reader name are displayed as “On” when the newspaper subscription starts, and the date is displayed as “Stop” when the newspaper subscription is stopped. In addition, when a newspaper subscription is suspended for a certain period of time, the date and reader name are displayed as “rest”.

  In addition, as shown in FIG. 16, a list of unaccepted business reports and a list of unaccepted daily reports are written on the top page for managers. The unaccepted sales report list includes the date and time of the report, the business name, the name of the salesperson who performed the business, the reader's name, the report summary, etc., and is entered when the administrator views and accepts the report. Therefore, a “confirm” button is provided to transmit a confirmation signal by clicking.

  In the menu bar of the top page screen, as shown in FIG. 16, a business management or “management” button for business management is set. When this button is clicked on the screen of the management terminal 2 operated by the administrator, a management screen is transmitted and displayed. Then, when the character “business registration” is clicked on the screen, a request for the business registration screen is transmitted from the management terminal 2 to the server 5. As shown in the flowchart of FIG. It is executed between the store management terminal 2 and the server 5. That is, when the server 5 receives this request, it transmits a business registration screen as shown in FIG. 17 to the management terminal 2 (step 310), and when the store management terminal 2 receives the screen (step 320), FIG. The 17 business registration screen is displayed on the display (step 330).

  This business registration screen has a search field for searching for reader information by specifying the reader (customer) or its number, and the administrator can enter the name of the reader or the number that he / she wants to sell in the search field. Enter the name and click the “Search” button. This search signal is sent from the management terminal 2 to the server 5, and information such as the customer name, address, subscription status, and summary of the latest report on sales activities is read from the customer information database 24 of the database server 20. Is transmitted to the management terminal 2 and displayed on the screen.

  The manager of the newspaper store browses the subscription status of this customer, the latest report of sales activities, etc., grasps the status of sales activities for the customer, and determines future sales activities. Then, for example, when a salesperson is visited and it is determined that it is necessary to further invite newspaper subscription, for example, as shown in FIG. 17, “visit” is entered in the column of business name, and step 340 in FIG. 14 is entered. In what number of days, for example, a message indicating that a “visit” is to be made is entered. The manager can select and input, for example, “visit”, “telephone confirmation”, “vacant house confirmation”, “trial reading acquisition”, “collection”, etc.

  Subsequently, when the “Register as business” button is clicked (step 350), the business management information of the content that the salesperson visits at the time designated for the customer is transmitted from the store management terminal 2 to the server 5. The When receiving the business registration information (step 360), the server 5 stores the business registration information in the business table of the store database 21 of the database server 20 (step 370).

  In this way, the administrator of a newspaper store searches various reader information from various viewpoints, grasps the latest report information, and performs the work necessary to conclude a newspaper subscription contract with the customer. It is possible to select and decide and register the determined work efficiently.

  On the other hand, a salesperson at a newspaper store operates the salesperson terminal 3 to input a predetermined ID and password, and logs in to a newspaper sales management site on the Internet. At this time, when “schedule” in the menu bar is clicked on the top page of FIG. 16 displayed on the terminal display, a schedule screen transmission request is sent from the salesperson terminal 3 as shown in the flowchart of FIG. 1 is transmitted to the first server 5 (step 400). Upon receiving this request signal, the server 5 transmits a schedule screen as shown in FIG. 18 to the salesperson terminal 3 (step 410).

  When the salesperson terminal 3 receives the schedule screen (step 420), the salesperson terminal 3 displays the schedule screen as shown in FIG. 18 on the display (step 430). This schedule screen describes the business list and the schedule of the salesperson. In the business list, the business name, the name of the salesperson in charge, the reader's name and address, the area, etc. are described for each scheduled date. As shown in FIG. 18, by designating a scheduled date, an area, etc., a plurality of corresponding operations can be listed. When the salesperson in charge is undecided, the salesperson name is displayed as “undecided”. . Examples of the business name include “visit” for visiting a customer, “vacant house confirmation” for confirming the occupancy status of a vacant house, and “acquisition of trial reading” for allowing a newspaper to be read for free for a short period of time.

  The salesperson who has browsed the business list of this schedule turns on (marks) a business for which the person in charge is undecided and can be handled by himself / herself, and clicks the “assume business” button (step 440). At this time, the salesperson terminal 3 transmits the business specified by the salesperson, that is, the business information such as the business name and reader name, its address, and area, to the server 5. (Step 450).

  Furthermore, the server 5 has a schedule screen configured by filling the schedule column of the schedule screen with the job undertaken by the salesperson as described above, and entering the job, reader name, and address in the scheduled date column. It transmits to the said salesperson terminal 3 (step 460). The salesperson terminal 3 receives the schedule screen (step 460), displays the schedule screen as shown in FIG. 18 (step 470), and on the scheduled date in the schedule column, the business name accepted by the salesperson , Reader name, address, etc.

  The salesperson visits a customer, for example, according to the work described in this schedule, and actually conducts sales of newspapers. Then, the salesperson who performed the business then accesses the newspaper sales management site again to log in to perform the business report, clicks the schedule on the menu bar again, and in step 500 of FIG. Then, a business report request is transmitted to the server 5 by clicking on the report icon (pencil mark) for the work performed by the user in the schedule column.

  In response to this, the server 5 transmits the sales report entry screen shown in FIG. 19 to the salesperson terminal 3 (step 510), and the salesperson terminal 3 receives and displays the sales report screen (step 520). ). As shown in FIG. 19, the business report screen is provided with an input column for the execution date of the operation, an input column for the contents of the operation, an input column for a report memo, and the like. For example, when a salesperson visits a reader (customer) and a re-contract of a subscription is obtained from a reader who has canceled the subscription, “stop” is entered in the report field (step 530). Then, an outline of the business result is entered in the report memo column, and “contract changed” is entered in the next contract information column, and the “report” button is clicked. By this operation, the contents of the sales report entered on the sales report screen are transmitted from the salesperson terminal 3 to the server 5 (step 535).

  When the server 5 receives the information related to the business report (step 540), the server 5 stores the business report in the business report table of the store database 21 (step 550). Furthermore, the server 5 transmits a contract change registration screen shown in FIG. 20 to the salesperson terminal 3 in response to the reception of the information “contract change is present” (step 560). On this contract change registration screen, as shown in FIG. 20, a newspaper article is designated, and “new arrival date” when newspaper subscription is started, and “resting” when newspaper subscription is stopped for an arbitrary period. , And a “stop date” field in which the newspaper subscription is canceled.

  The salesperson terminal 3 that has received the contract change registration screen displays it (step 570), and the salesperson inputs the contract change caused by the current work on the contract change registration screen (step 580). For example, when a contract for a newspaper subscription is made when visiting a customer in this business, the brand of the newspaper, the start date of the subscription, and the reason are entered. In addition, when a subscription that has been made is canceled, the brand of the newspaper, the cancellation date of the subscription, and the reason are entered. On the other hand, when the subscription of the newspaper is stopped for an arbitrary period, the date of the rest start date and the rest end date and the reason are entered in the rest field. Then, when the “registration” button at the bottom of the screen is clicked with the contract change items as described above being input, the contract change information is transmitted (step 590), and the server 5 receives the contract change information, that is, “enter”. , Stop, rest information "is received (step 600). The received contract change information is stored in the subscription contract table of the customer database (step 610).

  On the other hand, when the sales clerk makes a business report on the business report screen of FIG. 19 and the subscription is not changed, as shown in FIG. Is transmitted to the salesperson terminal 3 and displayed. For example, in a recent salesperson's work, if a “trial reading” that allows you to read a newspaper for free for a short period of time can be obtained, the salesperson enters “trial reading” in the report summary column of the sales history. Click the “New Report” button. As a result, trial reading information is stored in the customer database for the reader (customer), and the sales report is added to the list of sales reports as shown in FIG.

  In this way, when a salesperson performs a business visit such as a reader and then conducts a sales report on the sales report entry screen, if the contract changes, such as the start of a subscription contract, a report with a contract change is issued. When done, the contract change registration screen is transmitted from the server 5 to the salesperson terminal 3, and the salesperson enters on / off / restreading information indicating the contract change information of the newspaper subscription on the screen. The server 5 stores the subscription change information in the subscription database in the customer database, and the customer subscription information is updated to the latest information. In addition, business reports that do not involve changes in subscriptions such as trial reading and dialogue are stored in the customer database as sales histories, added to the list of business reports, and stored in the database.

  In the top page screen of FIG. 16, the schedule screen of FIG. 18, the reader search screen, etc., the reader name and its address can be clicked by setting a link destination, and when the reader name and its address are clicked, The reader information screen as shown in FIG. 21 is displayed for the reader, and the sales history and subscription history for the reader are described there. In addition, as described above, reader information is searched for “incoming date” when newspaper subscription is started, “rest” when newspaper subscription is stopped for an arbitrary period, and newspaper subscription is canceled. A search can be made by designating a “stop date”, and a search by newspaper brand, a search by contents of a business report, or a search by report memo can be performed.

1 is an overall configuration diagram of a newspaper sales management system showing an embodiment of the present invention. 1 is a configuration diagram of a management system 1. FIG. 4 is a flowchart showing an operation between a store management terminal 2 and a server 5. It is a flowchart which shows operation | movement between the salesperson terminal 3 and the server 5. FIG. It is screen explanatory drawing of a store sales schedule in a newspaper sales management site. It is screen explanatory drawing of the sales task for sales persons. It is screen explanatory drawing of a business report. It is screen explanatory drawing at the time of browsing a business report. It is explanatory drawing of the input screen of a salesperson's daily report. It is explanatory drawing of the input screen of reader search. It is screen explanatory drawing of the search result of a reader search. It is explanatory drawing of the detailed search result of a reader search. It is a block diagram of the management system of other embodiment. It is a flowchart which shows operation | movement between the store management terminal 2 and the server 5 of other embodiment. It is a flowchart which shows operation | movement between the salesperson terminal 3 and the server 5 of other embodiment. It is screen explanatory drawing of the top page of the newspaper sales management site. It is a screen explanatory diagram of business registration in the management menu. It is screen explanatory drawing of the work list | wrist and a weekly schedule in a schedule menu. It is screen explanatory drawing for a business report. It is screen explanatory drawing for contract change registration. It is screen explanatory drawing for the business report without a contract change.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1-Management system 2-Dealer management terminal 3-Salesperson terminal 4-Portable terminal 5-Server 10,20-Database server 11,21-Retailer database 12,22-Salesperson database 13,23-Sales brand database 14 , 24-Customer information database

Claims (7)

A management system having a server for storing data relating to newspaper sales, a store management terminal for newspaper sales management, and a salesperson terminal for newspaper salespersons are communicably connected via a network, and the store management terminal A newspaper sales management system for transmitting and receiving information related to newspaper sales between the servers and between the salesperson terminal and the server,
A dealer business schedule screen transmission means for transmitting screen information including information on a long-term business visit schedule of each newspaper salesperson to each customer in response to a request from the dealer management terminal;
Sales visit schedule information transmitting means for inputting a sales instruction for causing a salesperson to visit a specific customer on the sales schedule screen of the store and transmitting it to the server;
Sales visit schedule information storage means for storing information sent to the server for making a business visit to each customer;
Newspaper sales management system characterized by comprising A sales task screen transmitting means for transmitting a sales task screen including a short-term sales visit schedule to a customer in response to a request from the salesperson terminal from the server to the salesperson terminal;
If the sales task screen sent to the salesperson terminal contains an unreported sales task, when the salesperson terminal requests the sales report / revisit input screen, the sales report / revisit input screen is displayed. Sales report / revisit input screen transmission means for transmitting from the server to the salesperson terminal;
Sales report / visit scheduled time transmission means for transmitting the sales report and the scheduled visit time to the server from the salesperson terminal to the server, and the sales report and the revisit schedule. Sales report / revisit scheduled time storage means for storing scheduled time information in the server;
The newspaper sales management system according to claim 1, further comprising: Customer information / sales instruction screen transmission for transmitting a screen including information on the specified customer and sales instruction information when revisiting the customer from the server to the dealer management terminal in response to a request from the dealer management terminal Means,
Sales instruction information transmitting means for transmitting the customer's revisit date and information of the salesperson in charge, which is input on the sales instruction screen, from the dealer management terminal to the server;
Sales instruction storage means for storing information on the revisit date and time of the salesperson responsible for the customer in the server,
The newspaper sales management system according to claim 2, further comprising: The server includes
Salesperson information storage means for storing information on each salesperson and information on the short-term business schedule of each salesperson;
Dealer information storage means for storing information on each newspaper dealer and information on a long-term dealer business schedule of each newspaper dealer;
Customer information storage means for storing information about each customer;
Stock information storage means for storing information on stocks of newspapers to be sold,
Sales report storage means for storing sales report information input when each salesperson visits a customer;
The newspaper sales management system according to claim 1, wherein a newspaper sales management system is provided. A management system having a server for storing data relating to newspaper sales, a store management terminal for newspaper sales management, and a salesperson terminal for newspaper salespersons are communicably connected via a network, and the store management terminal A newspaper sales management system for transmitting and receiving information related to newspaper sales between the servers and between the salesperson terminal and the server,
The business registration screen information including the latest business report information of the customer designated by the request from the dealer management terminal and the input field for inputting the name of the business to be executed in the future is sent from the server to the dealer management terminal. A business registration screen transmission means for transmission;
A business registration information transmitting means for inputting a business name to be executed by a salesperson and an execution date of the business on the business registration screen and transmitting the business name to the server;
Business registration information storage means for storing business registration information sent to the server;
A sales schedule processing means for performing a process of adding the business to the sales schedule of the salesperson when the salesperson browses the business list registered for business and accepts the business;
Newspaper sales management system characterized by comprising The business schedule processing means includes:
A business list transmitting means for transmitting a business list screen of a business list for each scheduled date including at least a business name related to newspaper sales and a customer name as a target of the business, from the server to the salesperson terminal in response to a request from the salesperson terminal; ,
A business acceptance information transmitting means for designating a business to be performed by a salesperson, which is displayed on a business list screen sent to the salesperson terminal, and transmitting underwriting information of the business from the salesperson terminal to the server When,
Business acceptance information storage means for storing business acceptance information sent to the salesperson terminal in a server;
Fill in the schedule screen as the sales schedule of the salesperson to the business acceptance information, a schedule screen transmission means for transmitting from the server to the salesperson terminal,
6. The newspaper sales management system according to claim 5, further comprising: A sales report entry screen transmitting means for transmitting a sales report entry screen stored in advance in the server from the server to the salesperson terminal when a signal instructing entry of a sales report is transmitted from the salesperson terminal;
Sales report transmission means for transmitting from the salesperson terminal to the server the execution date of the business entered in the sales report entry screen transmitted from the server to the salesperson terminal, a report memo, and whether there is a subscription change. When,
When the business report includes a contract change for a regular subscription, a contract change registration screen transmission means for transmitting contract change registration screen information from the server to the salesperson terminal;
Contract change registration information transmission means for transmitting the contract change registration information input on the contract change registration screen at the salesperson terminal from the salesperson terminal to the server;
Contract change information storage means for storing the contract change information transmitted to the server in a database;
The newspaper sales management system according to claim 5 or 6, characterized by comprising:

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