JP2006285313A - Business process model creation support system and program, and business model creation processing method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To enable retrieval of accumulated business process models with information other than a term, and edition and reuse of a business process model using a part with ensured matching property. <P>SOLUTION: A storage device 2 stores a business process model 21 hierarchically describing a work operation and its flow and a template 20 including relevant information file 22 related to the business process model and file-to-file relevant information 23 describing reference relation between parts of the business process model. A retrieval part 11 retrieves and outputs the business process model 21 from the storage device 2 with the hierarchical relation of a business flow as a key. When part replacement of the outputted business process model 21 is performed, a part replacement part 12 extracts and presents parts having reference relation with a replacement object position as replacement part candidates, in reference to the file-to-file relevant information 23 in the storage device 2, to make a user select a replacement part therefrom, and outputs the business process model 21 with the selected replacement part. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a business process model creation support system for accumulating a series of work performed in business, details thereof, and a business process model representing a business structure, and supporting reuse of the accumulated business process. This is related to a technique for creating a new business process model by searching for or processing / editing a stored business process model.

  The business process model is a model that expresses the content of a business using the work content constituting the business, the flow of the work, and data used in the work. By using the business process model, the business content can be expressed structurally. As a result, business contents can be grasped and agreed, and can be used for consulting and computerization of work.

  In customer service consulting and business system development, it is necessary to model business processes in a short period of time in order to understand the business contents of customers. In particular, at the initial stage, it is sufficient to be able to present what approximates the business contents of the customer, so there is a demand from the field that the “first version of the customer business process model” can be created and presented to the customer as soon as possible.

  As a means to quickly create the first version of a business process model, it is effective to accumulate and reuse the results of business process modeling created in the past as a “business process model template”. In addition, exchanging a part of an existing business process model with another part in order to bring the business process model closer to the customer's business contents in a short period of time is also effective as a means for quickly creating the first version of the business process model.

For this reason, for example, a business process image formulation support apparatus that stores and searches a business process image with a keyword as shown in Patent Document 1 is used.
JP 2001-125984 A

  However, in the conventional business process image storage / retrieval system, since the business process model is searched using keywords, it is necessary to attach a keyword that appropriately represents the business contents in order to improve the search accuracy. In addition, business process models representing the same content may be assigned keywords using different words for each accumulator, and it is necessary to perform processing such as synonym search in order to improve the search accuracy.

  In addition, in the conventional system, in order to bring the business process model closer to the appropriate content, it is necessary to check whether there is a contradiction in the joint part when exchanging a part of the existing business process model with another part. This obstructed the task of creating a business process model in a short period of time.

  The first object of the present invention is to search a business process model whose content is close to a customer business by using information other than keywords. A second object is to verify the consistency between a part of a business process model and a part to be exchanged at the part accumulation processing stage.

  In order to solve the above problems, the present invention is configured as follows.

  In the present invention, in order to be able to reuse past business process modeling results, a business process including a work content and a work flow constituting a business, data used in the work, and the like is displayed using a hierarchical structure. The business process model is stored in a storage device, and a more appropriate business process model is extracted by using the hierarchical structure as a search key when searching for the business process model.

  The present invention describes a business process model including model information in which business processes are hierarchically described using work, business data, and a business flow indicating the work flow as components, and information related to the business process model. A storage means for storing a template including a related information file and a reference relationship between components of the business process model or a file related information describing a reference relationship between the business process model and the related information file; The means searches the template of the storage means using the hierarchical relationship of the business flow as a constituent element of the business process model as a search key, and outputs the business process model having the hierarchical relationship of the corresponding business flow.

  Further, according to the present invention, when a part (part) of an existing business process model is replaced or a business process model processed by adding a new part is newly stored in a storage device, the part is replaced or added. To verify the consistency of the processed business process model, and record the relationship between the guaranteed part and the business process model of the processing source in the warranty information (inter-file related information) and save it in the storage device. Features.

  The present invention comprises the above-mentioned storage means, and the business process editing means edits a part of the business process model stored in the storage means or adds a new component to the business process model to Create a model. The verification unit verifies the consistency between the components of the edited business process model including the components changed or added by editing the business process model created by the business process editing unit. The process storage means adds the changed or added component to the model information of the edited business process model when consistency between all the components of the edited business process model is verified. , A related information file related to the added component is added. In addition, the related information management means, the reference relationship between the edited part of the business process model of the inter-file related information of the template and the changed or added component, and the business process model and the added related information file Update the reference relationship.

  Further, the present invention uses the warranty information recorded in the storage device when processing a part (part) of the business process model of the search result to create a business process model suitable for the customer business, and uses the warranty information recorded in the storage device. The present invention is characterized in that replaceable parts whose consistency in the model is guaranteed are presented as replacement candidates.

  The present invention comprises the above-mentioned storage means, and when the parts replacement means replaces the constituent elements of the business process model stored in the storage means with other constituent elements, Acquire other constituent elements that have a reference relationship with the specified constituent element using the inter-file relation information, present the acquired other constituent elements as replacement part candidates, and select from the presented replacement parts The business process model in which the other component that has been replaced with the component of the replacement target portion of the business process model is output.

  In addition, the verification means of the present invention verifies the consistency of the appearance of the partition between the components in the upper and lower relations of the business process model with respect to the edited business process model. Alternatively, for the edited business process model, the consistency of the appearance of the business data to be used is verified between the constituent elements in the upper and lower relations of the business process model. Or, for the edited business process model, the consistency of the recursive appearance indicating that the constituent elements having the upper relationship in the business process model do not recursively appear in the lower constituent elements is verified. To do.

  The present invention can also be implemented as a program that is read and executed by a computer. The program for realizing the present invention can be stored in an appropriate recording medium such as a portable medium memory, a semiconductor memory, or a hard disk, which can be read by a computer, and is provided by being recorded on these recording media. . Alternatively, it is provided by transmission / reception using various communication networks via a communication interface.

  Further, the present invention can be implemented as a processing means performed by a computer in a business process model creation support system including the processing means listed above.

  As described above, according to the present invention, in addition to using a term indicating the business content as a search keyword, a search is performed using the upper and lower relations of the elements of the existing business process model. Search and extract.

  Also, when accumulating business process models, verify the consistency between the business process model and the parts that are replaced or added to the business process model, and record the warranty information for the parts for which consistency is guaranteed. Therefore, when a user processes a business process model close to the customer's business content based on the existing business process model, only the parts whose consistency has been confirmed are presented as replaceable part candidates. By omitting the verification work, it is possible to quickly create a business process model close to the customer's business content.

  Hereinafter, the best mode for carrying out the present invention will be described in detail with reference to the drawings.

  FIG. 1 is a diagram showing a configuration example in the embodiment of the present invention. The business process model creation support system 1 of the present invention includes a search unit 11, a parts replacement unit 12, a business process editing unit 13, a verification unit 14, a related information management unit 15, a business process storage unit 16, and a storage device 2.

  The storage device 2 is a device that accumulates a template 20 serving as a design pattern for creating or processing a business process model. In this example, the business process model stored as the template 20 is information that defines a work performed in a work, a flow of the work, information used for the work, and the like as a hierarchical structure.

  The template 20 stored in the storage device 2 is composed of data files of a business process 21, a related information file 22, and an inter-file related information 23.

  The business process 21 is a data file that combines model information (structured data) describing a business process model and diagram image information. The related information file 22 is a data file related to information related to the business process 21 (for example, information such as a screen example of a business system, a document describing the purpose of consulting, a request for proposal (RFP) from a customer). The inter-file related information 23 is a reference between components of the business process model described in the business process 21 (for example, a part of structured data of the business process 21 and some chapters and sections of the related information file 22). It is a data file that records information indicating a relationship, such as a relationship, a reference relationship between the business process 21 and the related information file 22.

  The search unit 11 is a processing unit that searches the template 20 of the storage device 2 using a search key designated by the user. The search unit 11 includes a file name and content word of the related information file 22, a business name, a business flow name divided into components for each hierarchy, properties, and a business flow shape (complexity depending on the number of branches and processes), Performs a search using information such as branch conditions, similarity of business process models, synonyms using words that have been replaced in the past using templates, and displays the table format that enables comparison of the properties specified as search conditions, workflow The search results are displayed in a display mode such as a combination of related drawings and a display that gives priority to parts that are frequently used.

  The component replacement unit 12 extracts and presents candidates for replaceable components that guarantee consistency by replacement based on the inter-file related information 23 for the elements (parts) constituting the business process model of the business process 21. The processing unit processes the business process model by exchanging part candidates selected by the user with the part of the business process model specified by the user.

  The business process editing unit 13 is a processing unit that creates or edits a business process model or a part thereof and saves it as a business process 21 in a file format. The business process editing unit 13 collectively converts terms representing work and data used in the business process model into terms corresponding to the customer's business according to the business content of the customer.

  The verification unit 14 is a processing unit that verifies the consistency of the business process model processed or edited by the parts replacement unit 12 or the business process editing unit 13 or a part thereof. The verification unit 14 performs consistency of CRUD (creation, reference, update, deletion) of business data, organization and data used in the upper business flow and the lower business flow with respect to the business flow converted into components for each hierarchy. And the like, and the presence information of the same-named different name is verified, and the warranty information about the consistent parts is recorded in the inter-file relation information 23.

  When the configuration of the business process 21 and the related information file 22 of the template 20 stored in the storage device 2 is changed, the related information management unit 15 reflects the change in the information of the inter-file related information 23 to change the template 20 is a processing means for managing related information such as a reference relationship between files in the file 20.

  The business process storage unit 16 is a processing unit that stores the business process 21 created and edited by the business process editing unit 13 and the parts replacement unit 12 in the storage device 2. The business process cell storage unit 16 maintains the consistency of the file stored in the storage device 2 such as deleting a part from which the related portion of the file of the template 20 is deleted.

  Next, the business process model handled in the business process model creation support system 1 will be described. The business process model is a model that expresses the content of a business using the work content that constitutes the business, the flow of the work, and data used in the work.

  A description example of a business process model will be described with reference to FIGS. The business process model is composed of a business flow diagram and model information for storing detailed information that does not appear in the diagram. The business flow illustrates the work performed in the business and the flow of the work, the subject performing the work, the data input and output in the work, and the flow.

  2 to 4 show examples of business flows. FIG. 2 is a diagram showing the business flow of one business process model “corporate sales business” (hereinafter simply referred to as business process model c1) that constitutes a “business package” named “domestic sales business”. .

  The work flow in FIG. 2 includes an inquiry process c10, an order process c11, an order process c12, a shipping process c13, a delivery process c14, and order information c15 as operations executed from the start to the end of the business process model c1. Predetermined components such as several branch processes are expressed.

  A part representing work performed in a business flow is called a “business action”. The business action is represented by an elliptical work icon, and the work flow is represented by a solid line arrow, such as “inquiry processing” c10 and “delivery processing” c14 which are parts of the business flow in FIG. At the same time, data input / output in the work is represented by data icons as shown in “order information” c15 in FIG. 2, and the data flow is represented by broken-line arrows.

  In addition, an elliptical work icon with an iron array symbol added to the lower right like the “inquiry process” c10 in FIG. 2 indicates that there is a work flow that further refines the work. As in the “inquiry process” c10 in FIG. 2, a business action having a more detailed business flow is called a “business action having a lower business flow”.

  FIG. 3 is a diagram showing a further detailed business flow of “delivery processing” c14, which is one of the work of the business flow of FIG. FIG. 4 is a diagram showing a business flow in which “normal delivery processing” c21, which is one of the work of the business flow in FIG. 3, is further detailed.

  In the business flow of FIG. 3, each of the four rectangles “sales department”, “delivery department”, “external delivery company”, and “customer” is called a “partition”. When a certain business action cx is included in a certain partition px, it is said that “the business action cx belongs to the partition px”, and the subject executing the business action cx is an organization represented by the name of the partition px It is. For example, “normal delivery process” c21 belongs to the partition p2 representing “delivery department”, and this business action “normal delivery process” c21 means that it is executed by “delivery department” p2.

  Among the information of the business process template 20, information that does not appear in the business flow diagram includes information on “business package” in which the business flow is grouped by business unit and “property” on the details of each work / data.

  FIG. 5 shows an example of a view (model view) of a business process model that represents the business package, the business flow that constitutes the business package, and the configuration of the parts that constitute the business flow in another display method. In the model view of FIG. 5, items a to n represent a business package and a state in which a business flow is present. Items a to d represent a business package that summarizes a business flow and its inclusion relationship. For example, business package “Domestic sales business” (Item b) is “Personal sales business” (Item c) and “Corporate business”. It represents that it is composed of “sales service” (item d). Items e to j represent business flows, and a business package (item d) of “corporate sales business” includes corporate sales business flow (item e), shipping processing flow (item f), and delivery processing flow ( This indicates that the item j) is configured. The delivery process flow (item j) includes operations such as a delivery note confirmation process flow (item k) and an emergency delivery process flow (item l).

  In the model view of FIG. 5, the configuration represented by the parts of item k to item n as components under the workflow of item j represents the configuration of the workflow diagram shown in FIG. 3 as another view. It is what. Item o and item p are detailed properties for the selected business action when the business action (item k) of “Invoice Confirmation Processing” is selected.

  FIG. 6 is a UML class diagram showing the hierarchical relationship of the business flows that constitute the business package (item d) of “sales business for corporations”. In FIG. 6, a class represented by a rectangle means a business flow that is the content of a business process, and an aggregation relationship represented by a line with a diagram means a hierarchical relationship between upper and lower levels of the business flow. A class with a “only one” note has one class (business flow) attached to the lower side in the upper and lower hierarchy relationship, that is, multiple classes (business flows) appearing on the lower side are exchanged. Indicates that it is a possible part (replacement part). A class with a “default” note indicates that it is a part attached at the initial stage when the business process model is reused.

  Here, “normal delivery processing” c21 and “normal delivery processing (with reservation)” c21 ′ are replacement parts. FIG. 7 is a business flow diagram of “normal delivery processing (with reservation)” c21 ′ in FIG. The “normal delivery process (with reservation)” c21 ′ in FIG. 7 is an example of a variation of the “normal delivery process” c21 in FIG. 4, and the “normal delivery process (with reservation)” in FIG. The business flow of c21 ′ is different from that of “normal delivery processing” c21 in that the business action “reservation before delivery (delivery reservation)” can be performed before execution of the business action “loading”. “Normal delivery processing” c21 and “normal delivery processing (with reservation)” c21 ′ are both detailed business flows (subordinate business flows) of “normal delivery processing” c21 in FIG. It is a replaceable part for c21. In the following description, the side of the business action “normal delivery processing” c21 in the business flow of FIG. 3 is referred to as “replacement target location”, and the detailed business flow shown in FIGS. 4 and 7 is referred to as “replacement part”.

  FIG. 8 is a diagram illustrating an example of model information of the business process 21. In this example, the model information (structured data) of the business process model is stored in the storage device 2 as XML format data.

  The element member of the model information parts (a), (b), and (c) in FIG. 8 corresponds to the business flows shown in FIGS. 2, 3, and 4, respectively. The internal elements flowNode and flowEdge correspond to elliptical icons and arrows on each business flow diagram. Each element is assigned identification information (id), and this id is used to represent a reference relationship. For example, in the “delivery processing” c14 in FIG. 2, the detailed business flow (id = “F67” in FIG. 8) is the business flow in FIG. 3 (id = “892” in FIG. 8). This is represented as the value of the attribute subFlow on the 12th line in FIG.

  The model information in the XML format of FIG. 8 is edited as a business flow diagram as shown in FIGS. 2 to 4 or 7 by the business process editing unit 13 or the parts replacement unit 12, or a model view as shown in FIG. It is created and updated synchronously when detailed information is edited in a format such as

  FIG. 9 is a diagram illustrating an example of inter-file related information. In this example, similar to the business process 21, the inter-file related information 23 is stored in the storage device 2 as data in XML format.

  The element artifact of the part (a) of the inter-file related information 23 in FIG. 9 indicates that the value is “template-plug” as the attribute type value of the included element artifact-type, which is information related to the exchange target part. . The id value on the 26th line is “F67”, which corresponds to the element flowNode on the 19th line of the model information in FIG. 8 (this element corresponds to the “normal delivery processing” c21 shown in the business flow of FIG. 3). 3), and the business action “normal delivery processing” c21 in FIG. 3 is a replacement target location.

  The artifact elements of the parts (b), (c), and (d) of the inter-file relation information 23 in FIG. 9 are the values of the attribute type of the included element artifact-type (31st line, 40th line, 44th line). “Template-part” indicates that the information is related to a replacement part. Furthermore, the value “A88” of the attribute artifact-id of the element artifact-dependency (lines 30, 39, and 43) included in the artifact element is the element variation− that appears in the information on the part to be exchanged earlier. By being the same as the id of point (27th line), it indicates that this is a replacement part for this replacement target location.

  The value of the id attribute of the element artifact (line 29) of the part (b) of the inter-file related information 23 is “287”, which is the element member (this element of the model information part (c) of FIG. The element is the same as the value of the attribute id of ““ Normal delivery process (with reservation) ”c21 ′” in FIG. Accordingly, the part (b) of the inter-file related information 23 in FIG. 9 represents that the business flow of ““ normal delivery processing (with reservation) ”c21 ′ in FIG. 7 is handled as a replacement part.

  The inter-file related information 23 in the XML format in FIG. 9 is created or updated by the related information management unit 15 when a replacement target part or replacement part is specified by the business process editing unit 13 or the component replacement unit 12.

  With respect to the business process model of the business process 21, the setting of the part to be replaced and the part to be replaced can be set by directly editing the XML description of the inter-file related information 23 in FIG. Also, it is easier to set up using the screen showing the business flow as shown in FIG. 3 or the screen showing the business process model components in a tree structure as the model view of the business process model as shown in FIG. You can also. For example, when specifying the exchange target part on the 26th line of the inter-file related information 23 in FIG. 9, selecting and specifying the icon of the business action “normal delivery processing” c21 in the business flow diagram of FIG. In the model view screen of FIG. 5, the “normal delivery process” (item n) icon can be selected and designated.

  As shown in FIG. 10, when a replacement part is specified on the model view screen, a “normal delivery process” (item n) indicating a business action to be replaced specified by the user is displayed in a square shape. An icon is added and highlighted, and a “part replacement instruction” button (item q) is displayed by a user right-click operation or the like.

  In response to the user's instruction through the “part replacement instruction” button (item q) selection operation, the part replacement unit 12 extracts replacement parts from the inter-file relation information 23 corresponding to the business process 21 and displays the screen shown in FIG. As shown in the example, a list (item r) of replacement parts whose consistency has been verified is displayed. The user can easily exchange a part of the business process by selecting a business action to be replaced from the list of replacement parts.

The XML format shown in FIGS. 8 and 9 is in accordance with the XML schema of the default profile of Reusable Asset Specification (RAS) published by OMG (Object Management Group). RAS is a specification that defines the archive format of reusable assets and the description format of meta information, and the default profile is one of the meta information description formats defined here.
(Reference: Reusable Asset Specification RFC, http://www.omg.org/
Reusable Asset Specification RFC XML and XMI / XML schemas, http://www.omg.org/)
Next, processing when the business process model stored as the template 20 in the storage device 2 of the business process model creation support system 1 is used will be described. The user searches the business process model similar to the customer business and its replacement parts from the business process model template group 20 stored in the storage device 2 by the business process model creation support system 1, and extracts the template 20 extracted by the search. Based on the business process model, various business process models can be processed and edited using related replacement parts, so that a business process model more suitable for customer business can be obtained.

  The search unit 11 searches the template 20 group in the storage device 2 based on the search conditions specified by the user, extracts the corresponding template 20, and displays the search result to the user. As a search key for the template 20, an upper business flow or a phrase indicating the business content can be used as a key.

  Here, it is assumed that the business process model as shown in FIG. 12 and its replacement parts are stored in the storage device 2 as the template 20. Further, it is assumed that the business process model as shown in FIG. 13 is saved at the user's hand as being created in the past by reusing the business process model of the template 20 stored in the storage device 2. Here, it is assumed that the business process model that the user wants to create is similar to the business process model shown in FIG.

  The retrieval unit 11 acquires model information of the business process model from the data file including the business process model shown in FIG. 13 specified by the user, and uses the ID of the component “A business” in the upper hierarchy of the acquired business process model. 14 is searched, the business process model template 20 shown in FIG. 14 is found, and the business process model template 20 of “A business” is displayed. ] Template 20 is copied to the working business process model.

  In addition, the search unit 11 uses both the upper-level component “A job” of the business process model and the ID of “B process” that is the lower-level business flow, and the upper and lower relationship between the two business flows. The template 20 group of the storage device 2 can be searched by using and the business process model template 20 shown in FIG. 14 can be found.

  After that, the part replacement unit 12 searches for candidate replacement parts from the inter-file related information of the template 20 of “A job” and presents them to the user. For example, “B ′ processing” is extracted as a candidate for replacement of “B processing” in FIG. “E ′ processing” and “E ″ processing” are extracted as exchange candidates for “E processing”.

  The designation of the replacement part is as described above with reference to FIGS.

  Next, when the business process model created by the business process editing unit 13 and a part scheduled to be a replacement part (business action having a lower business flow) are stored in the storage device 2, the verification unit 14 Verify the workflow of the process model and the consistency of the parts.

  The verification unit 14 applies the business data input or output in the higher-level business flow to the lower-level business flow for all the business flows in the business process model and the lower-level (descendant) hierarchy. Whether it is used as input or output, whether a partition that appears in a higher-level business flow is also used in a lower-level business flow, and whether a higher-level business flow is a lower-level business flow It verifies whether or not it appears recursively.

  Further, the verification unit 14 determines whether or not the business data and the partition appearing in the higher-level business flow of the business flow scheduled to be the replacement part appear correctly in the business flow as the replacement part for the business flow scheduled to be the replacement part. And verifying that there is no similar problem with the business data and partitions in the lower workflow of the workflow that is the replacement part.

  A verification example will be described with reference to FIGS. 15 to 17 are diagrams showing a business flow (hereinafter referred to as a verification target) scheduled to be replaced parts. FIG. 18 is a business flow that is an upper layer to be verified in FIGS. 15 to 17. The verification target in FIGS. 15 to 17 is a business flow in which the business action “A process” in the business flow in FIG. 18 is detailed.

  In the business flow in FIG. 15, the business data “data a” output from the business action “A processing” is not used. Therefore, the verification unit 14 determines that the data flow in FIG. ”And add to the error list the id value of the business flow in FIG. 15, the reason for inconsistency (data appearance inconsistency), and a detailed description.

  In addition, in the business flow of FIG. 16, since the organization 2 of the partition to which the business action “A processing” belongs does not appear, the verification unit 14 determines that the business flow of FIG. 16 is “partition appearance is inconsistent”. The business flow id value, inconsistency reason (partition appearance inconsistency), detailed description, etc. in FIG. 16 are added to the error list.

  The verification unit 14 displays the id of the component added to the error list and the reason for the inconsistency as a result of the verification process to the user. FIG. 19 is a diagram illustrating a display example of the verification result. FIG. 19A shows that the business flow scheduled to be a replacement part was an inconsistency in the appearance of partitions. A detailed description of the inconsistency is also displayed. When the “display verification location” button (s) in FIG. 19A is selected, as shown in FIG. 19B, “x” or the like is displayed on the corresponding item in the hierarchical structure of the model view screen. , Display the inconsistent verification location.

  FIG. 20 is a diagram illustrating another display example of the verification result. FIG. 20A shows that the business flow scheduled to be a replacement part already exists in the upper hierarchy and is inconsistent as a recursive appearance in the lower hierarchy. When the “display verification location” button (t) in FIG. 20A is selected, as shown in FIG. 20B, “X” is displayed on the corresponding business action on the business flow screen, and the Display the matched verification part.

  On the other hand, since the business data “data a” used in the business action “A processing” is used and the “organization 2” appears as a partition, the verification unit 14 indicates that the business flow in FIG. judge. Then, information regarding the business action “A process” of the business flow of FIG. 18 as the replacement target part and the business flow of FIG.

  Then, the business process storage unit 16 stores, in the storage device 2, business processes and replacement parts whose consistency has been verified, such as the business flow of FIG. In this case, in the process of the business process editing unit 13, when a property for a component (business action) is input by the user, the business process storage unit 16 stores the property together as a related information file 22. FIG. 21 is a diagram illustrating an example of properties. As properties, information related to business actions such as business name, business classification, business overview, improvement points, time required for work, start conditions, cost, and system to be used is set. The business process editing unit 13 calls the related information file 22 of the corresponding property from the storage device 2 when the user requests update of property (improvement point, etc.) information, and creates the file according to the user input. Update.

  Further, the business process storage unit 16 deletes the corresponding business process 21 and the related information file 22 when an operation for deleting the information stored in the storage device 2 is performed in the processing of the business process editing unit 13. Further, the related information management unit 15 reflects the change of the related information due to the deletion operation in the inter-file related information 23.

  22 to 31 show the processing flow of the present invention.

  FIG. 22 and FIG. 23 are process flow diagrams when the business process model is reused.

  The search unit 11 determines the type of the search key input by the user. If the search key is a business process model that diverts the stored assets in the storage device 2 (step S100), the business selected as the search key The user is allowed to select a business flow in the upper hierarchy of the process model (step S101). Then, the ID of the selected business flow is acquired (step S102), and the template 20 including the business process model 21 including the business flow having the same ID as the acquired ID is retrieved from the storage device 2 and extracted (step S103).

  On the other hand, if the search key specified by the user is only a keyword indicating the business content (step S100), the corresponding template is searched by searching the storage device 2 using the input business process name, business action name, etc. as a key. 20 is extracted (step S104).

  Then, the user is allowed to select one from the search result business process model 21 (step S105). If there are a plurality of top-level business flows, the top-level business flow is selected from the selected business process model 21 (step S106).

  Then, the operation desired by the user is determined, and when the user desires an operation for further searching the lower hierarchy (step S107), the business flow in the lower hierarchy of the selected business flow is extracted ( In step S108, the user is made to select a business flow from a lower hierarchy of the selected business flow (step S109).

  On the other hand, if the user wishes to use the selected business flow (step S107), the business process editing unit 13 is working on the selected business flow and the business flow in the lower hierarchy. (Step S110). Here, according to the user's request, the business flow to be copied may be limited to the lower (descendant) hierarchy and its subordinates.

  Then, the component replacement unit 12 causes the user to perform “component replacement” if necessary (step S111). Further, the business process editing unit 13 manually edits the business process model so as to be suitable for the business content of the customer (step S112), and ends.

  FIG. 24 is a more detailed processing flow diagram of the processing of step S110 (copy processing of the selected business flow).

  The business process editing unit 13 copies the business flow specified by the user from the template 20 to the business process model in which the user is working (step S200). Then, the related information management unit 15 executes “processing for renumbering the ID of the business flow of interest” for the copied business flow (step S201).

  FIG. 25 is a more detailed process flow diagram of the process of step S201 (process of renumbering the business flow ID of interest).

The related information management unit 15 copies the ID of the business flow of interest to the “ID on template” property of the business flow, and reassigns the ID (step S210). Then, this ID is copied to the property “ID on template” for all the components (business action, etc.) in the business flow, and the ID is re-read (step S211).
Furthermore, if there is a business action having a lower hierarchy in the business flow, “re-numbering the ID of the business flow of interest” is executed for the business flow of the lower hierarchy of each business action. (Step S212).

  FIG. 26 and FIG. 27 are process flow diagrams of component replacement processing.

  The component replacement unit 12 searches the ID of the part to be replaced described in the inter-file related information 23 with the property value of “ID on template” of the business action copied to the business process model in which the user is working. (Step S300). Then, a list of matched business flow IDs is created (step S301), and all business actions corresponding to the list ID (having a lower business flow) are highlighted (step S302).

  Thereafter, it is determined whether or not the user has requested for parts replacement (step S303). When the user makes a request for parts replacement (YES in step S303), the user is allowed to select a business action (replacement target location) whose lower business flow is to be replaced (step S304). Then, the property value of “ID on template” of the business action selected by the user is searched from the inter-file related information, and a list of business flow IDs to be replaced parts is acquired (step S305). The name of the business flow corresponding to the acquired ID list is displayed as a list (step S306), and if there is a user request, the properties of the business flow and the business flow diagram are displayed (step S307).

  Then, it is determined whether or not there is a business flow that the user wants to replace in the displayed list of replacement parts (step S308). If there is a business flow that the user wants to replace (YES in step S308), the business flow that the user wants to replace is selected. (Step S309). The reference relationship from the business action at the exchange target location selected by the user to the lower business flow is removed (step S310). Further, it is confirmed whether or not the lower-order business flow whose reference relationship has been removed is a lower-order business flow of another business action (step S311). In step S311, NO, the lower-level business flow from which the reference relationship is removed is deleted (step S312). Further, the business flow selected by the user is copied from the template 20 (step S313). The copy process is performed by the algorithm of the process in step S110 of FIG. Then, the reference relation to the copied business flow is set from the business action of the exchange target portion selected by the user (step S314).

  Further, it is determined whether or not there is a business flow that the user wants to replace in the displayed list of replacement parts (step S308). If there is no business flow that the user wants to replace (NO in step S308), the process returns to the process in step S300. repeat.

  Further, it is determined whether or not the user has requested a part replacement (step S303). If the user has not requested a part replacement (NO in step S303), the process is terminated.

  FIG. 28 is a process flow diagram of a verification process of a business flow including a part to be created or replaced.

  The verification unit 14 repeats the processing of steps S401 to S404 while there is unverified business data in the business flow in the upper hierarchy of the business flow scheduled to be a part (step S400). Then, one unverified business data in the business flow is selected (step S401), and it is confirmed that the selected business data is used as an input or output even in the business flow scheduled to be a part (step S401). S402). Then, only when it cannot be confirmed that the selected business data is being used (NO in step S403), information of “data appearance inconsistency” is added to the verification error list (step S404). The repetition started in step S400 is terminated (step S405).

  Furthermore, it is confirmed that the partition of the business flow in the upper hierarchy also appears in the business flow scheduled to be a part (step S406). Then, only when it cannot be confirmed that the partition has appeared (NO in step S407), the information of “partition inconsistency” is added to the verification error list (step S408). Then, “business process model verification process” is executed (step S409).

  FIGS. 29 to 31 are process flow diagrams of the process (business process model verification process) in step S409 of FIG.

  The verification unit 14 empties the verification required workflow list and the verified workflow list (step S500), and adds all IDs of the highest level workflow to the verification required workflow list (step S501).

  Then, while the verification required workflow list is not empty, the processing from step S503 to S529 is repeated (step S502).

  One workflow is selected from the verification required workflow list, the ID is deleted from the verification required workflow list (step S503), and while there is unverified business data in the selected workflow, steps S505 to S511 are performed. The above process is repeated (step S504).

  One unverified business data is selected from the selected business flows (step S505), and if there is a lower business flow in the business action that uses the selected business data as an input or output, , Steps S507 to S510 are repeated (Step S506).

  One lower business flow is selected (step S507), and it is confirmed that the selected business data is used as an input or output in the lower business flow (step S508). Only when it cannot be confirmed that the selected business data is used in a lower business flow (NO in step S509), information of “data appearance inconsistency” is added to the verification error list (step S510).

  Thereafter, the repetition started in step S506 is ended (step S511), and further, the repetition started in step S504 is ended (step S512).

  Then, while there are unverified partitions in the selected business flow, the processes of steps S514 to S520 are repeated (step S513).

  One unverified partition in the business flow is selected (step S514), and if there is a lower business flow in the business action belonging to the selected partition, the processing in steps S516 to S519 is repeated for each lower business flow. (Step S515).

  One lower business flow is selected (step S516), and it is confirmed that the selected partition also appears in the lower business flow (step S517). Only when it cannot be confirmed that the selected partition appears in the lower-level business flow (NO in step S518), information of “partition inconsistency” is added to the verification error list (step S519).

  Thereafter, the repetition started in step S515 is terminated (step S520), and further, the repetition of the partition started in step S513 is terminated (step S521).

  Then, the selected business flow is added to the verified business flow list, and the ID of the business flow is deleted from the verification required business flow list (step S522).

  The processing in steps S524 to S528 is repeated for a business action having a lower business flow in the selected business flow (step S523).

  One corresponding business action is selected (step S524), and it is confirmed whether the subordinate business flow of the selected business action is in the verified business flow list (step S525). If the subordinate business flow of the selected business action does not exist in the verified business flow list (NO in step S526), the business flow is added to the verification required workflow list (step S527). On the other hand, if the subordinate business flow of the selected business action exists in the verified business flow list (YES in step S526), information of “recursive appearance of business flow” is added to the verification error list (step S528).

  Thereafter, the repetition started in step S523 is ended (step S529), and further, the repetition started in step S502 is ended (step S530). Thereafter, the contents of the verification error list are displayed (step S531).

  As described above, according to the present invention, a business process model is stored in a form that can be processed by a computer, and a business process model accumulated in the past can be reused when a new business process model is created. . For example, when conducting business consulting for a new customer, instead of starting the modeling of the business content from scratch, the business package (item b) of “Domestic sales business” in FIG. By reusing, it is possible to simplify the first step in grasping the contents of domestic sales operations.

  In addition, since variations in the business flow can be associated and stored as replacement parts, it is possible to process the business process model closer to the customer's business content by using the business process model as a template and the replacement part.

  To create a new business process model, select a business flow that is more suitable for the business content of the customer, and add a business flow to the business process model to finally adapt it to the business content of the customer. It is necessary to correct a part of. By accumulating the addition / correction results again, variations in the business flow can be increased. For example, in the business process model shown in FIG. 6, there are two combinations depending on whether “normal delivery processing” c21 or “normal delivery processing (with reservation)” c21 ′ is selected. Further, the business process model shown in FIG. 12 has 2 × 2 × 2 × 3 = 24 combinations.

  As a result of the increase in business flow variations, the business process model is stored for each business flow layer, and the lower-level business flows that have the same upper-level business flow are stored as replacement parts. Since lower-level workflows with the same upper hierarchy generally have similar business contents, higher-level workflows can be used as search keys for lower-level workflows.

  As mentioned above, although this invention was demonstrated by the embodiment, it cannot be overemphasized that a various deformation | transformation is possible for this invention in the range of the main point.

  The features of the embodiments and examples of the present invention are listed as follows.

(Supplementary note 1) A business process model creation support system that accumulates business process model templates that describe work and business data to be performed in business and the flow thereof, and supports creation and editing of business process models based on the accumulated templates. And
A business process model including model information in which work processes are hierarchically described using work, business data and a business flow indicating the work flow as components, and a related information file in which information related to the business process model is described; Storage means for storing a template including a reference relationship between components of the business process model or a file related information describing a reference relationship between the business process model and the related information file;
Searching means for searching a template of the storage means using a hierarchical relationship of business flows as constituent elements of a business process model as a search key, and a search means for outputting a business process model having a hierarchical relationship of the corresponding business flow Business process model creation support system.

(Appendix 2) A business process model creation support system that accumulates business process model templates that describe work and business data to be performed in business and the flow thereof, and supports creation and editing of business process models based on the accumulated templates. And
A business process model including model information in which work processes are hierarchically described using work, business data and a business flow indicating the work flow as components, and a related information file in which information related to the business process model is described; Storage means for storing a template including a reference relationship between components of the business process model or a file related information describing a reference relationship between the business process model and the related information file;
A business process editing means for editing a part of the business process model stored in the storage means or creating a business process model by adding a new component to the business process model;
Verifying means for verifying the consistency between the components of the edited business process model including the components changed or added by editing the business process model created by the business process editing means;
When the consistency between all the components of the edited business process model is verified, the changed or added component is added to the model information of the edited business process model, and the added A business process storage means for adding a related information file related to the component;
Related information management for updating the reference relationship between the edited part of the business process model and the changed or added component of the inter-file related information of the template and the reference relationship between the business process model and the added related information file And a business process model creation support system.

(Supplementary Note 3) In the business process model creation support system according to Supplementary Note 2,
The business process model creation support system characterized in that the verification means verifies the consistency of the appearance of partitions between components in the upper and lower relations of the business process model with respect to the edited business process model.

(Supplementary Note 4) In the business process model creation support system according to Supplementary Note 2,
The verification means verifies the consistency of appearance of business data to be used between components having a higher and lower relationship in the business process model with respect to the edited business process model. Support system.

(Supplementary Note 5) In the business process model creation support system according to Supplementary Note 2,
The verification means, for the edited business process model, recursive appearance matching indicating that a component having a higher relationship in the business process model does not recursively appear in a lower component. A business process model creation support system characterized by verifying performance.

(Appendix 6) A business process model creation support system for accumulating work process models and business data to be performed in business and business process model templates describing the flow, and supporting creation and editing of business process models based on the accumulated templates. And
A business process model including model information in which work processes are hierarchically described using work, business data and a business flow indicating the work flow as components, and a related information file in which information related to the business process model is described; Storage means for storing a template including a reference relationship between components of the business process model or a file related information describing a reference relationship between the business process model and the related information file;
When exchanging the constituent element of the business process model stored in the storage means with another constituent element, the other constituent element having a reference relationship with the constituent element designated as a replacement target location in the business process model Is obtained using the inter-file related information, the obtained other component is presented as a candidate for a replacement part, and the other component selected from the presented replacement part is represented in the business process model A business process model creation support system comprising a component replacement means for outputting a component of a replacement target part and a replacement business process model.

(Supplementary note 7) As a business process model creation support system that accumulates business process model templates that describe the work and business data to be performed in the business and the flow, and supports creation and editing of business process models based on the accumulated templates. A program for operating a computer,
A business process model including model information in which work processes are hierarchically described using work, business data and a business flow indicating the work flow as components, and a related information file in which information related to the business process model is described; Storage means for storing a template including a reference relationship between components of the business process model or a file related information describing a reference relationship between the business process model and the related information file;
As a search means for searching the template of the storage means using the hierarchical relationship of the business flow that is a component of the business process model as a search key and outputting the business process model having the hierarchical relation of the relevant business flow,
A business process model creation support program for causing the computer to function.

(Supplementary note 8) As a business process model creation support system that accumulates business process model templates that describe the work and business data to be performed in the business and its flow, and supports the creation and editing of business process models based on the accumulated templates. A program for operating a computer,
A business process model including model information in which work processes are hierarchically described using work, business data and a business flow indicating the work flow as components, and a related information file in which information related to the business process model is described; Storage means for storing a template including a reference relationship between components of the business process model or a file related information describing a reference relationship between the business process model and the related information file;
A business process editing means for editing a part of the business process model stored in the storage means or creating a business process model by adding a new component to the business process model;
Verifying means for verifying the consistency between the components of the edited business process model including the components changed or added by editing the business process model created by the business process editing means;
When the consistency between all the components of the edited business process model is verified, the changed or added component is added to the model information of the edited business process model, and the added A business process storage means for adding a related information file related to the component;
Related information management for updating the reference relationship between the edited part of the business process model and the changed or added component of the inter-file related information of the template and the reference relationship between the business process model and the added related information file As a means,
A business process model creation support program for causing the computer to function.

(Supplementary note 9) As a business process model creation support system that accumulates business process model templates that describe the work and business data to be performed in the business and the flow, and supports creation and editing of business process models based on the accumulated templates. A program for operating a computer,
A business process model including model information in which work processes are hierarchically described using work, business data and a business flow indicating the work flow as components, and a related information file in which information related to the business process model is described; Storage means for storing a template including a reference relationship between components of the business process model or a file related information describing a reference relationship between the business process model and the related information file;
When exchanging the constituent element of the business process model stored in the storage means with another constituent element, the other constituent element having a reference relationship with the constituent element designated as a replacement target location in the business process model Is obtained using the inter-file related information, the obtained other component is presented as a candidate for a replacement part, and the other component selected from the presented replacement part is represented in the business process model As part replacement means to output the business process model exchanged with the component of the replacement target part,
A business process model creation support program for causing the computer to function.

(Supplementary Note 10) In a business process model creation support system that accumulates business process model templates that describe work and business data to be performed in a business and its flow, and supports creation and editing of business process models based on the accumulated templates. A business process model search processing method performed by a computer,
A business process model including model information in which work processes are hierarchically described using work, business data and a business flow indicating the work flow as components, and a related information file in which information related to the business process model is described; , A process of accessing a storage means for storing a template including a reference relationship between the components of the business process model or a file related information describing a reference relationship between the business process model and the related information file;
A process for retrieving a template of the storage means using a hierarchical relationship of business flows as constituent elements of a business process model as a search key, and outputting a business process model having the hierarchical relationship of the corresponding business flow. Business process model search processing method.

(Supplementary note 11) In a business process model creation support system that accumulates business process model templates that describe work and business data to be performed in business and its flow, and supports creation and editing of business process models based on the accumulated templates. A business process creation processing method performed by a computer,
A business process model including model information in which work processes are hierarchically described using work, business data and a business flow indicating the work flow as components, and a related information file in which information related to the business process model is described; , A process of accessing a storage means for storing a template including a reference relationship between the components of the business process model or a file related information describing a reference relationship between the business process model and the related information file;
A process of creating a business process model by editing a part of the business process model stored in the storage means or adding a new component to the business process model;
A process for verifying the consistency between the components of the edited business process model including the components changed or added by editing the business process model created in the process of creating the business process;
When the consistency between all the components of the edited business process model is verified, the changed or added component is added to the model information of the edited business process model, and the added A process of adding a related information file about the component;
A process of updating a reference relationship between the edited portion of the business process model of the inter-file related information of the template and the changed or added component and a reference relationship between the business process model and the added related information file; A business process model creation processing method characterized by comprising:

(Supplementary note 12) In a business process model creation support system that accumulates business process model templates that describe work and business data to be performed in a business and its flow, and supports creation and editing of business process models based on the accumulated templates. A business process model creation processing method performed by a computer,
A business process model including model information in which work processes are hierarchically described using work, business data and a business flow indicating the work flow as components, and a related information file in which information related to the business process model is described; , A process of accessing a storage means for storing a template including a reference relationship between the components of the business process model or a file related information describing a reference relationship between the business process model and the related information file;
When exchanging the constituent element of the business process model stored in the storage means with another constituent element, the other constituent element having a reference relationship with the constituent element designated as a replacement target location in the business process model Process using the inter-file related information, and presenting the acquired other components as replacement part candidates,
A business process model for outputting a business process model obtained by exchanging the other component selected from the presented replacement parts with a component of the replacement target part of the business process model. Creation processing method.

It is a figure which shows the structural example in embodiment of this invention. It is a figure which shows the example of the business flow of a business process model. It is a figure which shows the example of the work flow of a delivery process. It is a figure which shows the example of the work flow of a normal delivery process. It is a figure which shows the example of the view of a business process model. It is a UML class diagram of a business flow constituting a business package. It is a figure which shows the example of the work flow of normal delivery processing (with reservation). It is a figure which shows the example of the model information of a business process. It is a figure which shows the example of the related information between files. It is a figure for demonstrating the components replacement | exchange process in a model view. It is a figure for demonstrating the components replacement | exchange process in a model view. It is a figure which shows the example of the business flow of the business package accumulate | stored as a template. It is a figure which shows the example of the business flow of the business package used as a search key. It is a figure which shows the example of the business flow (default) of the business package extracted as a search result. It is a figure which shows the example of a business flow made into "data appearance inconsistency" by the verification process. It is a figure which shows the example of a business flow made into "partition appearance inconsistency" by the verification process. It is a figure which shows the example of a business flow by which consistency was verified by the verification process. It is a figure which shows the example of the high-order business flow of verification object (business flow). It is a figure which shows the example of a display of a verification result. It is a figure which shows the example of a display of a verification result. It is a figure which shows the example of a property. It is a processing flow figure in the case of reusing a business process model. It is a processing flow figure in the case of reusing a business process model. It is a more detailed process flow diagram of the process of step S110 (copy process of a selected business flow). It is a more detailed process flow diagram of the process of S201 (process of renumbering the business flow ID of interest). It is a processing flowchart of component replacement processing. It is a processing flowchart of component replacement processing. It is a processing flow diagram of a verification process of a business flow including a part to be created or replaced. It is a processing flow figure of processing (business process model verification processing) of Step S409. It is a processing flow figure of processing (business process model verification processing) of Step S409. It is a processing flow figure of processing (business process model verification processing) of Step S409.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Business process model creation support system 11 Search part 12 Parts replacement part 13 Business process edit part 14 Verification part 15 Related information management part 16 Business process storage part 2 Storage device 20 Template 21 Business process (business process model)
22 Related information file 23 Inter-file related information

Claims (10)

A business process model creation support system that accumulates business process model templates that describe the work and business data to be performed in the business and the flow of the work, and supports creation and editing of business process models based on the accumulated templates.
A business process model including model information in which work processes are hierarchically described using work, business data and a business flow indicating the work flow as components, and a related information file in which information related to the business process model is described; Storage means for storing a template including a reference relationship between components of the business process model or a file related information describing a reference relationship between the business process model and the related information file;
Searching means for searching the template of the storage means using the hierarchical relationship of the business flow as a constituent element of the business process model as a search key, and providing a search means for outputting a business process model having the hierarchical relationship of the corresponding business flow Business process model creation support system. A business process model creation support system that accumulates business process model templates that describe the work and business data to be performed in the business and the flow of the work, and supports creation and editing of business process models based on the accumulated templates.
A business process model including model information in which work processes are hierarchically described using work, business data and a business flow indicating the work flow as components, and a related information file in which information related to the business process model is described; Storage means for storing a template including a reference relationship between components of the business process model or a file related information describing a reference relationship between the business process model and the related information file;
A business process editing means for editing a part of the business process model stored in the storage means or creating a business process model by adding a new component to the business process model;
Verifying means for verifying the consistency between the components of the edited business process model including the components changed or added by editing the business process model created by the business process editing means;
When the consistency between all the components of the edited business process model is verified, the changed or added component is added to the model information of the edited business process model, and the added A business process storage means for adding a related information file related to the component;
Related information management for updating the reference relationship between the edited part of the business process model and the changed or added component of the inter-file related information of the template and the reference relationship between the business process model and the added related information file And a business process model creation support system. In the business process model creation support system according to claim 2,
The business process model creation support system characterized in that the verification means verifies the consistency of the appearance of partitions between components in the upper and lower relations of the business process model with respect to the edited business process model. In the business process model creation support system according to claim 2,
The verification means verifies the consistency of appearance of business data to be used between components having a higher and lower relationship in the business process model with respect to the edited business process model. Support system. In the business process model creation support system according to claim 2,
The verification means, for the edited business process model, recursive appearance matching indicating that a component having a higher relationship in the business process model does not recursively appear in a lower component. A business process model creation support system characterized by verifying performance. A business process model creation support system that accumulates business process model templates that describe the work and business data to be performed in the business and the flow of the work, and supports creation and editing of business process models based on the accumulated templates.
A business process model including model information in which work processes are hierarchically described using work, business data and a business flow indicating the work flow as components, and a related information file in which information related to the business process model is described; Storage means for storing a template including a reference relationship between components of the business process model or a file related information describing a reference relationship between the business process model and the related information file;
When exchanging the constituent element of the business process model stored in the storage means with another constituent element, the other constituent element having a reference relationship with the constituent element designated as a replacement target location in the business process model Is obtained using the inter-file related information, the obtained other component is presented as a candidate for a replacement part, and the other component selected from the presented replacement part is represented in the business process model A business process model creation support system comprising a component replacement means for outputting a component of a replacement target part and a replacement business process model. Accumulate business process model templates that describe the work and business data to be performed in the business and its flow, and make the computer function as a business process model creation support system that supports creation and editing of business process models based on the accumulated templates A program for
A business process model including model information in which work processes are hierarchically described using work, business data and a business flow indicating the work flow as components, and a related information file in which information related to the business process model is described; Storage means for storing a template including a reference relationship between components of the business process model or a file related information describing a reference relationship between the business process model and the related information file;
As a search means for searching the template of the storage means using the hierarchical relationship of the business flow that is a component of the business process model as a search key and outputting the business process model having the hierarchical relation of the relevant business flow,
A business process model creation support program for causing the computer to function. Accumulate business process model templates that describe the work and business data to be performed in the business and its flow, and make the computer function as a business process model creation support system that supports creation and editing of business process models based on the accumulated templates A program for
A business process model including model information in which work processes are hierarchically described using work, business data and a business flow indicating the work flow as components, and a related information file in which information related to the business process model is described; Storage means for storing a template including a reference relationship between components of the business process model or a file related information describing a reference relationship between the business process model and the related information file;
A business process editing means for editing a part of the business process model stored in the storage means or creating a business process model by adding a new component to the business process model;
Verifying means for verifying the consistency between the components of the edited business process model including the components changed or added by editing the business process model created by the business process editing means;
When the consistency between all the components of the edited business process model is verified, the changed or added component is added to the model information of the edited business process model, and the added A business process storage means for adding a related information file related to the component;
Related information management for updating the reference relationship between the edited part of the business process model and the changed or added component of the inter-file related information of the template and the reference relationship between the business process model and the added related information file As a means,
A business process model creation support program for causing the computer to function. Accumulate business process model templates that describe the work and business data to be performed in the business and its flow, and make the computer function as a business process model creation support system that supports creation and editing of business process models based on the accumulated templates A program for
A business process model including model information in which work processes are hierarchically described using work, business data and a business flow indicating the work flow as components, and a related information file in which information related to the business process model is described; Storage means for storing a template including a reference relationship between components of the business process model or a file related information describing a reference relationship between the business process model and the related information file;
When exchanging the constituent element of the business process model stored in the storage means with another constituent element, the other constituent element having a reference relationship with the constituent element designated as a replacement target location in the business process model Is obtained using the inter-file related information, the obtained other component is presented as a candidate for a replacement part, and the other component selected from the presented replacement part is represented in the business process model As part replacement means to output the business process model exchanged with the component of the replacement target part,
A business process model creation support program for causing the computer to function. Business processes performed by computers in a business process model creation support system that accumulates business process model templates that describe the work and business data to be performed in the business and its flow, and supports the creation and editing of business process models based on the accumulated templates A process creation processing method,
A business process model including model information in which work processes are hierarchically described using work, business data and a business flow indicating the work flow as components, and a related information file in which information related to the business process model is described; , A process of accessing a storage means for storing a template including a reference relationship between the components of the business process model or a file related information describing a reference relationship between the business process model and the related information file;
A process of creating a business process model by editing a part of the business process model stored in the storage means or adding a new component to the business process model;
A process for verifying the consistency between the components of the edited business process model including the components changed or added by editing the business process model created in the process of creating the business process;
When the consistency between all the components of the edited business process model is verified, the changed or added component is added to the model information of the edited business process model, and the added A process of adding a related information file about the component;
A process of updating a reference relationship between the edited portion of the business process model of the inter-file related information of the template and the changed or added component and a reference relationship between the business process model and the added related information file; A business process model creation processing method characterized by comprising:

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