JP2006268785A - Worker dispatching support system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a worker dispatching support system in which a job to be carried out on the basis of a predetermined criterion can be supported by speedily acquiring a suitable human resource corresponding to a request and appropriately dispatching the human resource to a dispatch requester, and lacked human resources can be rationally dispatched between predetermined organizations where said job is carried out. <P>SOLUTION: The worker dispatching support system comprises: a database 25 storing worker information indicating the licenses, address and occupation of a worker to be dispatched, working information indicating the working situation of the worker and result information indicating past job results of the worker; a dispatch request accepting means 21 for accepting dispatching of a human resource meeting dispatch request conditions if there is a dispatch request 100 from the outside, the dispatch request indicating a human resource required for carrying out a job and request conditions relating to dispatching; a selection means 22 for selecting a suitable human resource, as a worker to be dispatched, from the information stored in the database 25 on the basis of the accepted request conditions; and a job request means 23 for dispatching the appropriate human resource by applying a job request 200, relating to the dispatch request 100, to the worker to be dispatched. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a human resource dispatch support system for securing and dispatching human resources that are insufficient when performing a predetermined business, and in particular, as a business, construction related to lifelines such as electricity, gas, and water The present invention relates to a temporary staffing support system for dispatching human resources to perform the above.

  Conventionally, for example, operations such as construction related to lifelines such as electricity, gas, and water have been generally performed in accordance with predetermined safety measure standards to be observed in performing various operations. In this safety measure standard, for example, qualifications that an operator should have in constructing work are defined, and it is an indispensable condition that a predetermined work is performed by a qualified person.

  However, there are many special qualifications necessary to carry out the construction related to the lifeline as described above, and it was difficult to always secure qualified personnel necessary for one construction. . In other words, there are cases in which general workers who are labor can be secured, but due to the inability to secure qualified personnel who perform work with special skills and abilities, it is not possible to carry out overall work.

  In addition, since there are many cases to be dealt with in urgent work such as when a disaster occurs, personal information on the work status of qualified personnel should be managed appropriately. It was necessary to have a rational mechanism that allowed qualified personnel to be dispatched to other construction sites.

  In addition, companies that have jurisdiction over lifeline construction as described above (for example, electric power companies, gas companies, and water companies) can separate the jurisdictions into predetermined areas and manage them in units of branches. Yes. For this reason, it is difficult not only when a disaster occurs, but also to efficiently perform operations in cooperation between branches. In other words, depending on the situation and request, it has been difficult to dispatch qualified personnel from one branch to another branch to carry out the work.

  In addition, as a technology related to personnel dispatch, for example, a personnel dispatch service support system that quickly acquires personnel necessary for a dispatch destination and dispatches appropriate personnel that meet the requirements of the dispatch destination (see Patent Document 1). A human resource dispatch system (see Patent Document 2) that enables selection of dispatch human resources having necessary abilities based on the ability evaluation information that differs depending on the difficulty level of each dispatch destination is proposed. However, since these are specially used in the industry that dispatches human resources, they cannot be applied to organizations that support the execution of special operations and are formed by multiple groups that perform such operations. .

JP 2003-187103 A JP 2004-258757 A

  In view of such circumstances, the present invention can support a task performed based on a predetermined standard by quickly securing a suitable human resource according to a request and appropriately dispatching it to a dispatch destination. It is an object of the present invention to provide a human resource dispatch support system capable of rationally dispatching a shortage of human resources between predetermined organizations performing business.

  A first aspect of the present invention that solves the above-described problem is a human resource dispatch support system for securing and dispatching human resources that are insufficient when performing predetermined tasks, and at least dispatching personnel to be dispatched Dispatcher information indicating the qualification, address and affiliation of the worker, work information indicating the work status of the dispatcher, and performance information indicating the past work results of the dispatcher, and performing work from the outside If there is a dispatch request indicating the required personnel and dispatching requirements, the dispatch request receiving means for receiving the dispatch request and accepting the dispatch of the human resources that meet the requested conditions, and the dispatch request receiving means Based on the request conditions indicated in the dispatch request, a selection means for selecting a person who meets the conditions from the information stored in the database as a dispatcher, and the selection means A personnel dispatching support system comprising a task requesting means for dispatching a suitable personnel in response to the dispatch request by making a task request to the dispatcher regarding the task related to the dispatch request. .

  In the first aspect, when there is a dispatch request from the outside, the dispatch request is accepted, and based on various information stored in the database, human resources that meet the request conditions indicated in the dispatch request Is selected as a dispatcher, and a suitable human resource for the dispatch request is dispatched by making a business request to the dispatcher. As a result, it is possible to quickly secure suitable personnel according to the request and dispatch them appropriately to the dispatch destination, and it is possible to support work performed based on a predetermined standard.

  According to a second aspect of the present invention, in the first aspect, the information processing apparatus further includes a cooperation unit that cooperates with a dispatch destination that has made the dispatch request, and the cooperation unit is configured according to a result of the business request to the dispatcher. In the human resource dispatch support system, the dispatch destination is notified of whether or not the dispatcher has been secured and the dispatch contents including information on the dispatcher who has been secured.

  In the second aspect, the dispatch destination is notified of whether or not the dispatcher has been secured in cooperation with the dispatch destination who has requested the dispatch, and information on the dispatcher that has been secured. Thereby, according to the result of the business request with respect to the dispatcher, the business can be supported more quickly.

  According to a third aspect of the present invention, in the second aspect, when the dispatcher cannot be secured as a result of the business request to the dispatcher, the cooperation means cooperates with at least another system having the database. Thus, the human resource dispatch support system is characterized by supporting the dispatch of human resources.

  In the third aspect, when the dispatcher cannot be secured, the cooperation unit cooperates with another system to support the dispatch of human resources. As a result, it is possible to rationally secure and dispatch human resources that are insufficient between predetermined organizations. For example, in a construction that requires an emergency in the event of a disaster, the shortage of human resources can be compensated by cooperating between power companies that have jurisdiction over a given area, or between multiple contractors that undertake power company construction. It is possible to dispatch personnel who can reasonably meet the request for dispatch.

  According to a fourth aspect of the present invention, in any one of the first to third aspects, the person to be dispatched is a qualified person who has a qualification indispensable for the work performed at the dispatch destination who has requested the dispatch. Is in the temporary staffing support system.

  In the fourth aspect, the dispatched person becomes a qualified person who has a qualification indispensable for the work to be performed at the dispatch destination who requested the dispatch. As a result, it is possible to reliably secure and dispatch suitable personnel for the dispatch request.

  According to a fifth aspect of the present invention, in any one of the first to fourth aspects, the predetermined work is a construction work related to electric power equipment, and the qualification included in the dispatcher information is the construction work. It is in the temporary staffing support system characterized by the qualifications stipulated in the safety measures standards to be observed in performing

  In the fifth aspect, the predetermined work is a construction work related to the power facility, and the information included in the dispatcher information is a qualification defined in the safety measure standard to be observed in performing the construction work. As a result, it is possible to reliably support work performed based on a predetermined standard.

  According to the present invention, dispatcher information indicating the qualification of a dispatcher to be dispatched, which is stored in advance in the database, work information indicating the dispatcher's work status, and a record indicating past work performance of the dispatcher Since the dispatcher is selected based on the information, the person who can support the work performed based on the predetermined standard by quickly securing the suitable person who meets the request and dispatching it appropriately to the destination. It is possible to provide a dispatch support system. In addition, by linking with other systems, it is possible to provide a human resource dispatch support system that can rationally dispatch a shortage of human resources between predetermined organizations that perform business.

  The best mode for carrying out the present invention will be described below with reference to the drawings. The description of the present embodiment is an exemplification, and the configuration of the present invention is not limited to the following description.

  In the present embodiment, it is possible to support a work performed based on a predetermined standard by quickly securing a suitable human resource according to a request and appropriately dispatching it to a dispatch destination, and a predetermined process for performing the work. To realize a system that can rationally dispatch shortage of human resources between different organizations (for example, between electric power companies having jurisdiction over a given area, or between multiple contractors that undertake construction work of electric power companies) is there.

  FIG. 1 is a diagram showing a schematic configuration of a personnel dispatch support system according to an embodiment of the present invention. In this embodiment, the power company or the contracting company that undertakes the construction of the power company is exemplified as the organization that performs the predetermined work, and the personnel (dispatchers) to be dispatched to perform the work are shown. This is exemplified as a dispatched person, and assumes a case where construction work related to electric power equipment is supported as a predetermined work.

  As shown in the figure, the personnel dispatch support system 1 according to the present embodiment includes a personnel dispatch support server 20 installed in an electric power company or a contract company 2 and a terminal 30 held by a dispatch target person 3 in a predetermined network. 10 is connected. Here, the electric power company or contractor 2 and the dispatched person 3 are both composed of a plurality of persons. For example, the electric power company or the contractor 2 has a dispatch destination as a dispatch place of human resources, a request destination for requesting dispatch of human resources, and It is composed of other electric powers that cooperate when human resources cannot be secured. On the other hand, the dispatch target person is a qualified person who has a qualification indispensable for the work performed at the dispatch destination who requested the dispatch, and is composed of, for example, an electric power company employee or a contract company worker. By dispatching such a dispatched person to a dispatch destination, construction work related to electric power facilities can be supported.

  It should be noted that the above-mentioned dispatch destination and other electric power do not necessarily need to have the personnel dispatch support server 20 equivalent to the request destination, and is a system having at least a database equivalent to the request destination as described later. I just need it.

  Here, the personnel dispatch support server 20 will be specifically described. FIG. 2 is a diagram showing a system configuration of a personnel dispatch support server and a schematic configuration around the staff dispatch support server according to an embodiment of the present invention. In the example illustrated in FIG. 2, for convenience of explanation, a specific example of the staffing support server 20 of the power company or contractor 2 that is a request destination is illustrated.

  As shown in the figure, the personnel dispatch support server 20 includes a dispatch request accepting means 21, a selecting means 22, a work requesting means 23, a cooperation means 24, and a database 25.

  The dispatch request receiving means 21 obtains the dispatch request 100 and dispatches personnel who meet the request condition when there is a dispatch request 100 indicating a request condition regarding the dispatch and the necessary personnel and the dispatch from the outside. Accept. Specifically, the dispatch request 100 is information indicating request conditions at the time of the request, and the qualifications possessed by the personnel requesting the dispatch, the past work results of the personnel requesting the dispatch, the address of the dispatch destination, and the dispatch date and time of dispatch. It is information including. Such a dispatch request 100 is notified from, for example, a dispatch destination or another organization, and may be notified via the network 10.

  The selection means 22 selects a person who meets the conditions as a dispatcher from information stored in the database 25 described later based on the request conditions shown in the dispatch request 100 received by the dispatch request receiving means 21.

  The business request means 23 sends a suitable human resource to the dispatch request 100 by making a business request 200 for the work related to the dispatch request 100 to the dispatcher selected by the selection means 22. Specifically, the business request 200 is notified via the network 10 to the terminal 30 held by the selected dispatcher.

  The cooperation means 24 cooperates with the dispatch destination who has made the dispatch request 100. Specifically, in accordance with the result of the business request 200 for the dispatcher, the cooperation unit 24 notifies the dispatch destination of whether or not the dispatcher has been secured and the dispatch contents including information on the dispatcher that has been secured. If the dispatcher cannot be secured as a result of the business request 200 for the dispatcher, the cooperation means 24 cooperates with at least another system (for example, other power) having a database 25 (to be described later) and other human resources. In order to secure the system, the dispatch of human resources for the dispatch request 100 is supported.

  Here, the system in the dispatch destination and other electric power is a system that can support the dispatch of human resources in response to the dispatch request 100 by cooperating with the human resource dispatch support server 20 installed in the request destination via the network 10. Good. For example, it may be a system constructed by a database in which predetermined personal information and the like regarding employees of a power company serving as a dispatch destination and other power or workers of a contract company are stored. As a result, even if the requested power company or contracting company 2 cannot secure human resources, it cooperates with other electric power companies or contracting companies 2 to secure suitable personnel for the dispatch request 100 and dispatch them. Is possible.

  The database 25 stores at least dispatcher qualification, dispatcher information indicating the address and affiliation, work information indicating the work status of the dispatcher, and record information indicating past work performance of the dispatcher.

  Here, the dispatcher information is, for example, as shown in FIG. In the example shown in FIG. 3A, the dispatcher code for identifying the dispatcher, the dispatcher's name, the dispatcher's address, the contact information of the dispatcher, the affiliation of the dispatcher, and the information on the qualification held by the dispatcher. Stored in association. Among these, information on qualification means qualifications and special education items specified in safety measures standards that must be observed when carrying out construction work related to electric power equipment. High pressure or low pressure), arc welding, hoisting machine, crane, mobile crane, derrick, sling, lack of oxygen, and logging. Based on such dispatcher information, for example, qualifications included in the request condition of the dispatch request 100 and a human resource that matches the address of the dispatch destination can be selected.

  On the other hand, the work information is, for example, as shown in FIG. In the example shown in FIG. 3B, the date, work place, and work time zone in which the dispatcher works are managed for the dispatcher code for identifying the dispatcher. In addition, when there are a plurality of work places and work time zones for a certain date, as shown in FIG. 3B, the work place (1) and work place (2) are individually shown together with the work time zones. You should manage to. Based on such work information, for example, it is possible to select a person who meets the dispatch date and time included in the request condition of the dispatch request 100 and the address of the dispatch destination.

  The past business performance is, for example, performance such as presence / absence of practical experience with respect to qualification and practical experience value. As a result, for example, it is possible to select a suitable dispatcher according to the degree of difficulty of work, for example, because it is possible to grasp the personal achievement that the person has qualifications but has little work experience. It becomes. Based on such past business results, for example, human resources that match the past business results included in the request conditions of the dispatch request 100 can be selected.

  On the other hand, the terminal 30 held by the dispatch target person 3 may be any information communication device capable of communicating information via the network 10, and examples thereof include a personal computer, a portable terminal, and a cellular phone.

  With the system configuration as described above, the power company or the contracting company 2 that has received the dispatch request 100 uses, as dispatchers, human resources that meet the request conditions indicated in the dispatch request 100 from various information stored in the database 25 in advance. Can be selected. Then, by making a business request 200 to a dispatcher selected via the network 10, it is possible to quickly support the dispatch of human resources in response to the dispatch request 100.

  Next, operation | movement of the personnel dispatch assistance system 1 in this embodiment is demonstrated. FIG. 4 is a flowchart showing the operation of the personnel dispatch support system according to the embodiment of the present invention. Note that the example shown in FIG. 4 is a process executed mainly by the requested staffing support server 20.

  As shown in the figure, first, when there is a dispatch request 100 from the outside (for example, another electric power company or contractor), the dispatch request receiving means 21 accepts the dispatch request 100 (S1). Then, the selection means 22 extracts human resources that meet the request conditions indicated in the dispatch request 100 from the database 25 and selects them as dispatchers (S2).

  As a selection method here, qualification and dispatch date and time are indispensable conditions for selection. For example, a method for selecting a dispatch target person who satisfies all conditions other than qualification and dispatch date, qualification and dispatch date and time. A method for selecting a dispatch target person who satisfies a part other than the above, a method for selecting a dispatch target person who does not satisfy all of the requirements other than the qualification and the dispatch date, and the like can be considered. In other words, the conditions other than the qualification and the dispatch date and time include, for example, the past business performance, the address of the dispatch destination, etc. These conditions are satisfied even if they are included in the dispatch request 100. If it is, you may select it as a dispatcher. As a result, it is possible to prevent an unqualified person from carrying out a predetermined work and a dispatcher who performs a work at the same time from being duplicated. A suitable dispatcher can be appropriately selected.

  When a dispatcher is selected, a task request is made to the selected dispatcher by the task requesting means 23 (S3). When the dispatcher responds to the business request (S4; Yes), the cooperation unit 24 notifies the dispatch destination of the dispatch contents (S5). By such notification, the process for dispatching a suitable human resource to the dispatch request 100 is completed. Then, when the dispatcher actually goes to the dispatch place, the work at the dispatch destination is performed.

  On the other hand, when the dispatcher does not respond to the business request (S4; No), the cooperation means 24 cooperates with the system of other power (S6). That is, it is searched from the dispatched persons stored in the database of other electric power whether or not there is a human resource that meets the dispatch request 100. Dispatched to.

  As described above, in the present embodiment, when there is a dispatch request 100 from the outside (for example, another power company or a contract company) to the power company or the contract company 2, the request conditions indicated in the dispatch request 100 are satisfied. You can select matching personnel and dispatch them to the destination. In this way, for example, power companies that have jurisdiction over a given area, or multiple contractors that undertake power company construction work together to make up for the lack of human resources. It is possible to dispatch personnel with the flexibility.

(Other embodiments)
As mentioned above, although embodiment of this invention was described, this invention is not limited to what was mentioned above. For example, in the above-described embodiment, a qualified person is exemplified as a dispatch target person. However, for example, a person who requires other special conditions may be the dispatch target person. In other words, the information stored in the database 25 may be changed to information based on other special conditions so that a suitable human resource can be selected and dispatched based on the information.

  In the above-described embodiment, it is assumed that construction work related to electric power equipment is supported. However, the present invention is not limited to this. For example, construction work related to equipment that forms other lifelines such as gas equipment and water supply equipment. It may be applied when supporting In this case as well, in the same manner as in the first embodiment described above, there is a shortage between predetermined organizations (for example, between gas or water companies having jurisdiction over a predetermined region, or between a plurality of contractors that undertake construction work of those companies). By supplementing human resources, human resources that meet the dispatch request 100 can be rationally dispatched.

It is a figure which shows schematic structure of the personnel dispatch assistance system which concerns on one Embodiment of this invention. It is a figure which shows the system configuration | structure of the personnel dispatch assistance server which concerns on one Embodiment of this invention, and schematic structure of the periphery of a personnel dispatch assistance server. It is a figure which shows an example of dispatcher information and work information which concern on one Embodiment of this invention. It is a flowchart which shows operation | movement of the personnel dispatch assistance system which concerns on one Embodiment of this invention.

Explanation of symbols

2 Electric Power Company or Contractor 3 Dispatched Person 10 Network 20 Human Resource Dispatch Support Server 21 Dispatch Request Accepting Means 22 Selection Means 23 Business Request Means 24 Cooperation Means 25 Database 30 Terminal 100 Dispatch Request 200 Business Request

Claims (5)

A staffing support system for securing and dispatching human resources that are lacking when carrying out predetermined tasks,
A database for storing at least dispatcher qualifications, dispatcher information indicating the address and affiliation, work information indicating the work status of the dispatcher, and record information indicating past work results of the dispatcher;
Dispatch request accepting means for receiving a dispatch request indicating a request condition related to the personnel and dispatching personnel necessary for carrying out the work from the outside, and receiving the dispatching request and dispatching personnel who meet the requested conditions;
Selection means for selecting, as a dispatcher, human resources that meet the conditions from the information stored in the database based on the request conditions indicated in the dispatch request received by the dispatch request reception means;
And a business request means for dispatching a suitable human resource to the dispatch request by making a business request for the work related to the dispatch request to the dispatcher selected by the selection means. Staffing support system. In Claim 1, it further comprises cooperation means for coordinating with the dispatch destination that has made the dispatch request, and the cooperation means has been able to secure the dispatcher according to the result of the business request to the dispatcher, and A temporary staffing support system for notifying the dispatch destination of the dispatch contents including information on the dispatched staff who can be secured. In Claim 2, when the dispatcher cannot be secured as a result of the business request to the dispatcher, the cooperation means supports the dispatch of human resources in cooperation with at least another system having the database. A temporary staffing support system. 4. The personnel dispatch support system according to any one of claims 1 to 3, wherein the dispatch target person is a qualified person having a qualification indispensable for work performed at a dispatch destination who has requested dispatch. 5. The predetermined work according to claim 1, wherein the predetermined work is a construction work related to electric power equipment, and the qualification included in the dispatcher information is a safety measure to be observed in performing the construction work. A temporary staffing support system characterized by the qualifications stipulated in the standards.

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