JP2006252260A - Vending machine, kiosk terminal, and electronic bulletin board system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To send a message to a specified person or an unspecified number of persons while improving the effect of sales promotion of commodities. <P>SOLUTION: When a user transmits information from a cellular phone 1 to the vending machine 2, the vending machine transmits the information to a bulletin board server 3 which discloses an electronic bulletin board on the Internet. The bulletin board server discloses the bulletin board server to the electronic bulletin board, whereby information can be browsed via the Internet. A kiosk terminal can be used instead of the vending machine. Further, at the time of purchasing a commodity, an electronic registration ticket permitting registration of information to the bulletin board server is stored in the cellular phone at the time of purchasing a commodity, whereby the information from the cellular phone can be registered to the electronic bulletin board of the bulletin board server in exchange for the electronic registration ticket. Further, the vending machine outputs the information from the cellular phone through an output means, whereby a message can be sent to people around the vending machine. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a vending machine, a kiosk terminal, and an electronic bulletin board system, and more particularly to an electronic bulletin board system that has an effect of attracting customers and is suitable for sales promotion of a vending machine, a kiosk terminal, and a franchise system that provide additional services.

  Conventionally, in order to promote the sale of products, various things have been done, such as increasing the effect of attracting customers, discounting in connection with product sales, and providing additional services (so-called “bonus”) .

  In addition, an electronic mail or bulletin board (generally an electronic bulletin board, BBS (Bulletin Board System: electronic bulletin board system) that sends a message to a specific person or an unspecified number of people via the Internet using a medium such as a personal computer or a mobile phone. ) Etc.).

  On the other hand, if you want to send a message to a specific person or an unspecified number of people, leave a message or a sticker on an electronic bulletin board installed at a station or store, or distribute a leaflet that contains the message. I do.

  However, the conventional “bonus” is, for example, a service product or a service ticket. With regard to service products, they do not always match customer preferences and have problems such as being bulky to take home. On the other hand, service tickets have problems such as being easily lost. In any case, both service products and service tickets are inconvenient to handle, and there is a problem that sales promotion effects are small.

  On the other hand, regarding the electronic bulletin board, for example, when writing a message such as "Go ahead" with a blackboard on a blackboard bulletin board installed at a station etc., it will be erased over time or mischief There is a problem that. Also, when pasting stickers such as “Teacher” or “Recruitment of kittens”, it is troublesome to create such stickers, and they are buried in many similar stickers. There is.

  In addition, when exchanging messages via the Internet, both the message sending side and the receiving side must have devices such as mobile phones with communication functions, and in the case of e-mail However, there is a problem in that it is necessary to know the mail address of the other party in advance, and when using the BBS, it is necessary to determine the location of the BBS where the message is to be left beforehand. Therefore, messages such as “Recruiting a private tutor” and “Recruitment of kitten foster parents” to the unspecified number of people, especially at street corners (locations where unspecified number of people gather, such as roads, stores, and stations) It is difficult to try.

  In view of the above-mentioned conventional problems, the present invention can improve the effect of sales promotion such as a franchise system, and can provide a message to a specific person or an unspecified number of people. An object is to provide a machine, a kiosk terminal, and an electronic bulletin board system.

In order to achieve the above object, the present invention is a vending machine for selling products, or a kiosk terminal for selling information or providing information,
A communication means capable of receiving a message message from the user's mobile phone;
An output means for displaying the message message so as to be visible or reproducing the message so as to be audible;
It is configured to allow the user to transmit the message message to a specific person or an unspecified number of persons.
With the above configuration, it is possible to transmit a message message to a specific person or an unspecified number of people around the vending machine or the kiosk terminal, and further, it is automatic for inputting or reading the message message. It is possible to gather people near the vending machine or the kiosk terminal and promote the sales of the store where the vending machine or the kiosk terminal is installed.

In addition, the present invention is a kiosk terminal for selling information or providing information,
Means for receiving the electronic registration ticket from a mobile phone that has received an electronic registration ticket for registering information on the electronic bulletin board in exchange for product purchase from the seller terminal;
Authentication means for authenticating the electronic registration ticket;
Means for receiving the information if the authentication is successful;
Means for transmitting the information to a bulletin board server having an electronic bulletin board published on the Internet;
The system server is configured to register the information on the electronic bulletin board.
With the above configuration, the user can register information on the electronic bulletin board in exchange for product purchase, so that the effect of sales promotion can be improved.

In addition, the present invention provides an electronic bulletin board system in which a bulletin board server that manages an electronic bulletin board published on the Internet, a communication means that can receive a message message from a mobile phone, and a message message can be viewed visually. Vending machine or kiosk terminal having an output means for displaying or playing back so as to be audible, and transmitting mobile phone identification information and message message from the mobile phone to the vending machine or kiosk terminal The vending machine or kiosk terminal outputs the message message from the output means of the vending machine or kiosk terminal, and transmits the identification information and message message of the mobile phone from the vending machine or kiosk terminal to the bulletin board server. Posted a message message on the electronic bulletin board, referring to the identification information of the mobile phone The voice mail message is configured to send e-mail to the effect that posted to the mobile phone from the server.
With the above configuration, it is possible to transmit a message message to a specific person or an unspecified number of people around the vending machine or kiosk terminal, and it is possible to publish the message message on the Internet. Become. Furthermore, in order to input or read this message message, it is possible to gather people near the vending machine or the kiosk terminal, and to promote the sales of the goods in the store where the vending machine or the kiosk terminal is installed.

Furthermore, the present invention provides the vending machine or the kiosk terminal from the mobile phone when the user purchases a product from the vending machine or when the user inputs predetermined information to the kiosk terminal. It is the structure which has a control means which enables reception of the said message message.
With the above configuration, a user who wants to input a message message purchases a product from a seller terminal or purchases a product at a store where the seller terminal is installed, so a vending machine or a seller terminal is installed. This makes it possible to promote sales of products at stores.

Furthermore, in the present invention, the bulletin board server includes information insertion means for inserting information having a sales promotion effect into an electronic mail.
With the above-described configuration, it is possible to promote the product by e-mail to the user and promote the sale of the product.

The present invention also includes a bulletin board server that presents an electronic bulletin board so that it can be viewed via a network connection service.
Sending an electronic registration ticket for registering information on the electronic bulletin board in exchange for product purchase from the seller terminal of the product to the user's mobile phone,
Sending information from the mobile phone to the electronic bulletin board in exchange for sending the electronic registration ticket to the kiosk terminal,
The information is registered in the bulletin board server from the kiosk terminal.
With the above configuration, the user can register information on the electronic bulletin board in exchange for product purchase, so that the effect of sales promotion can be improved.

Furthermore, in the present invention, the seller terminal is a POS terminal.
With the above configuration, it is possible to improve the sales promotion effect of a franchise sales system such as a convenience store or a fast food shop.

Furthermore, the present invention is configured such that the seller terminal is a vending machine.
With the above configuration, it is possible to improve the sales promotion effect of a manufacturer or the like who sells products with a vending machine.

  According to the present invention, since the message message input by the user is displayed by the output means of the vending machine or kiosk terminal installed at the street corner, a specific person or an unspecified number of people around the vending machine or kiosk terminal It is possible to transmit a message message to a person who is a person, and there is an effect of gathering people near a vending machine or a kiosk terminal to input or read the message message.

  Also, if only customers who have purchased products from vending machines can enter message messages, users who want to enter message messages will purchase products from vending machines, so sales of products from those vending machines will increase. The effect of can be expected. Furthermore, if only the customer who purchased the product at the store where the kiosk terminal is installed can input the message message, the user who wants to input the message message will purchase the product at the store where the kiosk terminal is installed. The effect of increased sales of store products can be expected.

  Users can register information and message messages on electronic bulletin boards published on the Internet in exchange for product purchases, enabling information and message messages to be communicated to people who can connect to the Internet. Since a user purchases a product in order to register information and a message message, it is possible to improve the effect of sales promotion of the product.

  In addition, when the message message from the user is registered in the electronic bulletin board, the bulletin board server notifies the user of registration by e-mail containing information that has the effect of sales promotion, so it is possible to advertise products to the user. Thus, sales of products can be promoted. In addition, since the user inputs a message message from the mobile phone to the vending machine or the seller terminal by short-range communication, an accessory device such as a keyboard is provided on the seller terminal as an interface for the user to input the message message. There is no need to add.

Hereinafter, first to third embodiments of the present invention will be described with reference to the drawings.
<First Embodiment>
FIG. 1 is a block diagram showing a first embodiment according to the electronic bulletin board system of the present invention. Also, the description such as (S1) in FIG. 1 corresponds to the step number of the flowchart showing the operation of the entire electronic bulletin board system in FIG.

  The electronic bulletin board system of the present invention includes a mobile phone 1, a vending machine 2, and a bulletin board server 3. The mobile phone 1 has a short-range communication interface for performing short-range communication such as infrared communication and bluetooth (Bluetooth) in addition to a communication function via a conventional telephone line. The vending machine 2 has a communication means for connecting to the bulletin board server 3 via a communication line, an infrared communication, a bluetooth (Bluetooth) and the like in addition to an output means 5 such as a liquid crystal monitor capable of displaying characters and images. It has a short-range communication interface (communication means) such as a wireless communication means for performing distance communication or a wired communication means such as a cable. The bulletin board server 3 includes a WWW server 6 for publishing an electronic bulletin board (message bulletin board) on the Internet, and a network connection service (for example, i-mode (registered trademark) center 4 of NTT DoCoMo, Inc.). It is possible to deliver mail to the mobile phone 1 via.

  Next, the operation of the electronic bulletin board system will be described. FIG. 2 is a flowchart for explaining the first embodiment of the electronic bulletin board system of the present invention. In the configuration of FIG. 1, in step S <b> 1, the user connects the mobile phone 1 to the vending machine 2 via the short-range communication interface of the mobile phone 1 and the short-range communication interface of the vending machine 2. The identification information and the message message are transmitted. This message message is stored in the memory of the vending machine 2. Further, it is preferable that the identification information of the mobile phone 1 is such that the e-mail address of the mobile phone 1 can be determined.

  At this time, the vending machine 2 is provided with a control unit that detects that the user has purchased a product and turns on a communication unit that communicates with the mobile phone only when the purchase of the product by the user is detected. It is also possible to set so that only a customer who has purchased a product stored in the vending machine 2 can transmit a message message. Also, it is possible to set so that all persons can transmit the message message regardless of whether or not the vending machine 2 is used. The message message is preferably text data, but it is also possible to transmit image data or voice data.

  Next, in step S3, the vending machine 2 outputs the message message received in step S1 from the output means 5. At this time, the data amount and output time of one message message (message message display time) can be set in advance. Further, for example, it is possible to determine that the user can set a large amount of data and output time depending on the purchase amount.

  In step S5, the identification information and message message of the mobile phone 1 received in step S1 are transmitted to the bulletin board server 3 of the beverage manufacturer. In the storage means of the bulletin board server 3, various message messages transmitted from the vending machines 2 installed in other regions are stored.

  Subsequently, in step S7, the bulletin board server 3 automatically creates a registration notification e-mail for notifying that the message message has been registered in the bulletin board server 3 by e-mail creating means, for example. The message is transmitted to the mobile phone 1 at the mail address. At this time, it is preferable to attach an identification ID so that each message message can be identified, and insert the identification ID as a WEB link in the registration notification e-mail. Further, the electronic mail from the bulletin board server 3 to the mobile phone 1 is preferably performed via a network connection service such as an i-mode (registered trademark) center 4. In addition, the bulletin board server 3 has information insertion means, and it is also possible to insert information having the effect of promoting the sale of products into this e-mail.

  The information having the effect of the sales promotion can be directly described in the e-mail, and a WEB link or the like for inserting the information having the effect of the sales promotion (sales promotion information) is inserted. It is also possible. Further, the sales promotion information is preferably information related to products sold by the vending machine 2 or related products of the manufacturer. Further, as sales promotion information, it is also possible to use regional information (store information in the region or product information of the store) where the purchased vending machine 2 is located.

  It is also possible to randomly select sales promotion information from a plurality of sales promotion information and distribute it to the user. On the other hand, the bulletin board server 3 stores the identification information of each user's mobile phone 1 and the history of sales promotion information distributed to the user, selects and distributes information different from the sales promotion information distributed once, Different sales promotion information can be distributed to the same user.

  In step S9, the bulletin board server 3 posts a message message on an electronic bulletin board (message bulletin board) on the Internet. At this time, for example, it is preferable that the WEB link of the identification ID attached to the message message in step S7 is set so as to correspond to the message message published on the electronic bulletin board on the Internet. In addition, the electronic bulletin board should build a WEB site that includes programs such as CGI (Common Gateway Interface) so that third parties can respond to message messages from users. Is preferred.

  In addition, message messages input from various users are stored in the vending machine 2 and the bulletin board server 3. Therefore, by installing a time management means for managing the display time in the vending machine 2 or the bulletin board server 3 so that the message message that has passed the predetermined output time can be deleted, the memory or the bulletin board of the vending machine 2 It is possible to prevent the storage means of the server 3 from exceeding the allowable storage limit.

  In addition, the message message may be output from the output unit 5 of another vending machine 2 instead of being output only from the output unit 5 of the vending machine 2 to which the message message has been input. . Furthermore, vending machine areas that can output message messages such as “input vending machines only”, “vending machines within a radius of 1 km”, “vending machines within a radius of 10 km”, etc. It is also possible to change. In this display area setting, a display area for one message message can be set in advance as in the case of the output time setting. For example, the user can set a wide display area depending on the purchase price. Is also possible.

  Thus, for example, when a user who has been waiting in front of a certain vending machine 2 leaves a message message “go first”, only from the output means 5 of the vending machine 2 to which the message message has been input. It is only necessary to output a message message. On the other hand, for example, when a user wants to transmit a message message over a certain range, such as a message message "I'm looking for a dog I'm keeping" or "I'm looking for my dog" The message message can be displayed across a plurality of vending machines 2.

  It is also assumed that a malicious user inputs a message that is contrary to public order and morals as a message message, and that the message is output from the output means 5 of the vending machine 2. Therefore, it is preferable that the message message is always managed in the bulletin board server 3 so that the message message of a message contrary to public order and morals can be immediately deleted. This can be managed by, for example, an operator of the bulletin board server 3, and, for example, a database in which display-prohibited term data is stored and an automatic deletion for deleting a message message in the vending machine 2 or the bulletin board server 3. It is also possible for the automatic deletion means to always compare the display-prohibited term data in the database with the message message, and delete the message message if there is a matching word.

  In the first embodiment, the mode of registering a message message from the vending machine 2 has been described. For example, a kiosk terminal installed in a convenience store or the like (sold or distributed as various information is set in the store) And a message message can be registered from a terminal that enables ticket reservation or the like. In this case, for example, by purchasing a product at a store where a kiosk terminal is installed and inputting predetermined information such as identification information described in a receipt as proof of purchase of the product into the kiosk terminal, an input of a message message May be possible. Further, for example, when a customer purchases some information such as music content or ticket reservation, a message message may be input.

<Second Embodiment>
Next, a second embodiment of the present invention will be described. FIG. 3 is a block diagram showing a second embodiment according to the present invention.

  FIG. 3 shows an example applied to a franchise system such as a convenience store or fast food. The portal site 11 is provided on the fly chaser side, and provides an electronic bulletin board that can be viewed from an external terminal via an Internet connection service (for example, i-mode (registered trademark) center 14 of NTT DoCoMo, Inc.). Have a server to do. The POS terminal 13 is provided on the franchisee (convenience shop, fast food shop, etc.) side.

  In such a configuration, (1) when a customer purchases a product at a store on the POS terminal 13 side (hereinafter, indicated by a circled number in the figure), the POS terminal 13 gives the customer mobile phone 2 a product price, for example. The electronic registration ticket of the bulletin board information corresponding to is transmitted. As this communication mode, infrared wireless communication or local wireless wireless communication such as Bluetooth can be used. (2) (Indicated in the figure below with circled numbers) Next, when the cellular phone 12 presents the electronic registration ticket to the kiosk terminal 16 with infrared rays or the like, the kiosk terminal 16 authenticates it. (3) (indicated by circled numbers in the figure below) If the authentication result is OK, the customer bulletin board information can be registered in the kiosk terminal 16. As the data format of the bulletin board information, text data created on the mobile phone 12, text data created on a floppy (registered trademark) disk, still image data, and the like can be considered.

  (4) (indicated by circled numbers in the figure below) Next, the bulletin board information registered in the kiosk terminal 16 is transmitted to the portal site 11 for registration, and (5) (indicated by circled numbers in the figure below) The acquisition information is transmitted from the portal site 11 to the kiosk terminal 16. (6) The bulletin board information registered in the portal site 11 (indicated by circled numbers in the figure below) can be browsed by accessing the portal site 11 from the user's mobile phone 12 or the like via the network connection service. it can.

<Third Embodiment>
In the second embodiment, an example in which the present invention is applied to a franchise system such as a convenience store or a fast food store has been shown. However, as shown in FIG. 4 as a third embodiment, for example, a vending machine 15 of a beverage manufacturer is used. It can also be applied to the sales system used. In this case, the portal site 11 is installed at the center of the beverage manufacturer, and the vending machine 15 is unattended. (1) When the customer purchases a product with the vending machine 15, the vending machine 15 transmits, for example, an electronic registration ticket of bulletin board information corresponding to the price of the product to the mobile phone 12 of the customer. Since (2) to (6) are the same as those in the second embodiment, description thereof is omitted.

  The vending machine, kiosk terminal, and electronic bulletin board system of the present invention are useful in the computer-related industry and the communication-related industry that realize them.

The block diagram which shows 1st Embodiment which concerns on this invention Flowchart for explaining the first embodiment of the present invention The block diagram which shows 2nd Embodiment based on this invention The block diagram which shows 3rd Embodiment based on this invention

Explanation of symbols

DESCRIPTION OF SYMBOLS 1,12 Cellular phone 2,15 Vending machine 3 Bulletin board server 4,14 i-mode center 5 Output means 6 WWW server 11 Portal site 13 POS terminal 16 Kiosk terminal

Claims (15)

A vending machine that sells products,
A communication means capable of receiving a message message from the user's mobile phone;
An output means for displaying the message message so as to be visible or reproducing the message so as to be audible;
A vending machine that allows the user to transmit the message message to a specific person or an unspecified number of people.   The automatic vending machine according to claim 1, further comprising a control unit that enables reception of the message message from the mobile phone when the user purchases the product from the vending machine. Vending machine. A kiosk terminal that sells information or provides information,
A communication means capable of receiving a message message from the user's mobile phone;
An output means for displaying the message message so as to be visible or reproducing the message so as to be audible;
A kiosk terminal that enables the user to transmit the message message to a specific person or an unspecified number of people.   The kiosk terminal according to claim 3, further comprising control means for enabling reception of the message message from the mobile phone when the user inputs predetermined information to the kiosk terminal. A kiosk terminal that sells information or provides information,
Means for receiving the electronic registration ticket from a mobile phone that has received an electronic registration ticket for registering information on the electronic bulletin board in exchange for product purchase from the seller terminal;
Authentication means for authenticating the electronic registration ticket;
Means for receiving the information if the authentication is successful;
Means for transmitting the information to a bulletin board server having an electronic bulletin board published on the Internet;
The system server is a kiosk terminal that registers the information on the electronic bulletin board.   The kiosk terminal according to claim 5, wherein the seller terminal is a POS terminal.   The kiosk terminal according to claim 5, wherein the seller terminal is a vending machine. An electronic bulletin board system that enables a user of a mobile phone to transmit a message to a specific person or an unspecified number of people,
A bulletin board server for managing electronic bulletin boards published on the Internet;
A vending machine having communication means capable of receiving the message message from the mobile phone and output means for displaying the message message so as to be visible or reproducing the message so as to be audible Composed of
Transmitting the mobile phone identification information and the message message from the mobile phone to the vending machine;
The vending machine outputs the message message from the output means of the vending machine,
Transmitting the identification information and the message message of the mobile phone from the vending machine to the bulletin board server;
The bulletin board server posts the message message on the electronic bulletin board;
An electronic bulletin board system which refers to the identification information of the mobile phone and transmits an electronic mail indicating that the message message has been posted from the bulletin board server to the mobile phone.   9. The electronic bulletin board system according to claim 8, wherein when the user purchases a product from the vending machine, the vending machine has a control unit that enables reception of the message message from the mobile phone. . An electronic bulletin board system that enables a user of a mobile phone to transmit a message to a specific person or an unspecified number of people,
A bulletin board server for managing electronic bulletin boards published on the Internet;
A communication means that enables reception of the message message from the mobile phone, and a kiosk terminal that has an output means for displaying the message message so as to be visible or reproducing it so that it can be heard. Configured,
Transmitting the mobile phone identification information and the message message from the mobile phone to the kiosk terminal;
The kiosk terminal outputs the message message from the output means of the kiosk terminal,
Transmitting the identification information of the mobile phone and the message message from the kiosk terminal to the bulletin board server;
The bulletin board server posts the message message on the electronic bulletin board;
An electronic bulletin board system which refers to the identification information of the mobile phone and transmits an electronic mail indicating that the message message has been posted from the bulletin board server to the mobile phone.   11. The electronic bulletin board according to claim 10, further comprising control means for enabling the kiosk terminal to receive the message message from the mobile phone when predetermined information is input to the kiosk terminal by the user. system.   12. The electronic bulletin board system according to claim 8, wherein the bulletin board server has information insertion means for inserting information having a sales promotion effect into the electronic mail. A bulletin board server that presents an electronic bulletin board so that it can be browsed via a network connection service,
Sending an electronic registration ticket for registering information on the electronic bulletin board in exchange for product purchase from the seller terminal of the product to the user's mobile phone,
Sending information from the mobile phone to the electronic bulletin board in exchange for sending the electronic registration ticket to the kiosk terminal,
An electronic bulletin board system in which the information is registered in the bulletin board server from the kiosk terminal.   14. The bulletin board system according to claim 13, wherein the seller terminal is a POS terminal. 14. The electronic bulletin board system according to claim 13, wherein the seller terminal is a vending machine.