JP2006198730A5 - - Google Patents

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Publication number
JP2006198730A5
JP2006198730A5 JP2005013488A JP2005013488A JP2006198730A5 JP 2006198730 A5 JP2006198730 A5 JP 2006198730A5 JP 2005013488 A JP2005013488 A JP 2005013488A JP 2005013488 A JP2005013488 A JP 2005013488A JP 2006198730 A5 JP2006198730 A5 JP 2006198730A5
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JP
Japan
Prior art keywords
visitor
reception
guidance system
robot
elevator
Prior art date
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Pending
Application number
JP2005013488A
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Japanese (ja)
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JP2006198730A (en
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Publication date
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Priority to JP2005013488A priority Critical patent/JP2006198730A/en
Priority claimed from JP2005013488A external-priority patent/JP2006198730A/en
Publication of JP2006198730A publication Critical patent/JP2006198730A/en
Publication of JP2006198730A5 publication Critical patent/JP2006198730A5/ja
Pending legal-status Critical Current

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Claims (7)

人間の言葉を認識する音声認識部と、音声合成によって人間が理解できる言葉を発声する発話部と、フロア内を自律的に移動する移動機構部と、物体をハンドリングするマニピュレータと、外部サーバと通信する外部通信部とを備えた移動ロボットと、
エレベータを制御するエレベータ制御サーバと、
来客の入出を検出する来客検出装置と、
前記来客検出装置に接続して前記来客検出装置を制御する来客検出サーバ
から構成されたことを特徴とする受付案内システム。 Communicating with a speech recognition unit that recognizes human words, a speech unit that utters words that humans can understand by speech synthesis, a moving mechanism unit that moves autonomously within the floor, a manipulator that handles objects, and an external server A mobile robot equipped with an external communication unit,
An elevator control server for controlling the elevator;
A visitor detection device for detecting incoming and outgoing visitors,
A reception guidance system comprising a visitor detection server that is connected to the visitor detection device and controls the visitor detection device. 前記移動ロボットは複数配置され、各々の前記外部通信部を介して互いに通信可能としたことを特徴とする請求項１記載の受付案内システム。   The reception guidance system according to claim 1, wherein a plurality of the mobile robots are arranged and can communicate with each other via each of the external communication units. 前記複数の移動ロボットは、
前記来客検出装置により検出された来客入出情報をもとに来客の応対を実行する受付ロボットと、
前記受付ロボットの指示で来客に荷物を運ぶ配達ロボットと、
前記受付ロボットの指示で来客を予め指定された場所へ案内する案内ロボットとに
分類された役割を持つことを特徴とする請求項２記載の受付案内システム。 The plurality of mobile robots are:
A reception robot that performs the reception of the visitor based on the visitor entry / exit information detected by the visitor detection device;
A delivery robot for carrying luggage to a visitor at the direction of the reception robot;
3. The reception guidance system according to claim 2, wherein the reception guidance system has a role classified as a guidance robot for guiding a visitor to a place designated in advance by an instruction of the reception robot. 前記複数の移動ロボットは、前記外部通信部を介して各々の役割を認識したり、前記役割を切り替えたりすることを特徴とする請求項３記載の受付案内システム。   The reception guidance system according to claim 3, wherein the plurality of mobile robots recognize each role or switch the role via the external communication unit. 前記移動ロボットは、前記外部通信部を介して前記エレベータ制御サーバへ指令を送信して前記エレベータを制御し、前記エレベータに搭乗してフロア間を移動することを特徴とする請求項１乃至４のいずれか１項に記載の受付案内システム。 5. The mobile robot according to claim 1, wherein the mobile robot transmits a command to the elevator control server through the external communication unit to control the elevator, and rides on the elevator to move between floors . The reception guidance system according to any one of the above items . 前記来客検出サーバは、前記来客検出装置が検出した情報を一時記憶する一時記憶部と、人間が入館したのか退館したのか、または通過しただけなのかを判断する来客行動判断部とからなり、来客の入退館情報のみを前記移動ロボットへ送信することを特徴とする請求項１記載の受付案内システム。   The visitor detection server includes a temporary storage unit that temporarily stores information detected by the visitor detection device, and a visitor behavior determination unit that determines whether a human has entered, exited, or just passed. The reception guidance system according to claim 1, wherein only the entrance / exit information of the visitor is transmitted to the mobile robot. 前記エレベータ制御サーバは、前記移動ロボットから送られた要求に対して優先順位を設定し、前記優先順位の順番に従って前記エレベータを動作させることを特徴とする請求項１乃至５のいずれか１項に記載の受付案内システム。 The elevator control server sets a priority to the request sent from the mobile robot, to any one of claims 1 to 5, characterized in that to operate the elevator in accordance with the order of the priority The reception guidance system described.
JP2005013488A 2005-01-21 2005-01-21 Reception guide system Pending JP2006198730A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP2005013488A JP2006198730A (en) 2005-01-21 2005-01-21 Reception guide system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP2005013488A JP2006198730A (en) 2005-01-21 2005-01-21 Reception guide system

Publications (2)

Publication Number Publication Date
JP2006198730A JP2006198730A (en) 2006-08-03
JP2006198730A5 true JP2006198730A5 (en) 2008-02-21

Family

ID=36957159

Family Applications (1)

Application Number Title Priority Date Filing Date
JP2005013488A Pending JP2006198730A (en) 2005-01-21 2005-01-21 Reception guide system

Country Status (1)

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JP (1) JP2006198730A (en)

Families Citing this family (15)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP4528295B2 (en) 2006-12-18 2010-08-18 株式会社日立製作所 GUIDANCE ROBOT DEVICE AND GUIDANCE SYSTEM
JP4989532B2 (en) 2007-03-30 2012-08-01 成均館大学校産学協力団 Central information processing system for mobile service robot, information processing method for mobile service robot, and computer-readable recording medium recording information processing method for mobile service robot
JP4918469B2 (en) * 2007-12-07 2012-04-18 本田技研工業株式会社 Mobile robot
JP6610349B2 (en) * 2016-03-10 2019-11-27 大日本印刷株式会社 Guide robot control system, program, and guide robot
JP6380469B2 (en) * 2016-06-23 2018-08-29 カシオ計算機株式会社 Robot, robot control method and program
CN107731225A (en) * 2016-08-10 2018-02-23 松下知识产权经营株式会社 Receive guests device, method of receiving guests and system of receiving guests
JP6619760B2 (en) * 2017-03-06 2019-12-11 株式会社日立ビルシステム Elevator apparatus, elevator system, and autonomous robot control method
JP6402219B1 (en) * 2017-04-19 2018-10-10 ユニティガードシステム株式会社 Crime prevention system, crime prevention method, and robot
JP6875228B2 (en) 2017-08-23 2021-05-19 株式会社日立製作所 Robot procurement equipment and robot procurement method
CN108002151A (en) * 2017-12-06 2018-05-08 昆山京都电梯有限公司 A kind of elevator task control method and elevator based on robot
JP7147167B2 (en) * 2017-12-28 2022-10-05 富士通株式会社 Control program, control method and information processing device
CN108483151A (en) * 2018-04-04 2018-09-04 轻客智能科技（江苏）有限公司 A kind of elevator control system and method
US20190311373A1 (en) * 2018-04-04 2019-10-10 Hitachi, Ltd. System and method of taking over customer service
JP6961804B2 (en) * 2018-04-20 2021-11-05 本田技研工業株式会社 Robot guidance system
CN113401738A (en) * 2020-03-16 2021-09-17 奥的斯电梯公司 Elevator operation management method and device, elevator system and readable storage medium

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2856504B2 (en) * 1990-05-25 1999-02-10 株式会社東芝 Work robot and elevator control system that also serves the transport
JP3319802B2 (en) * 1993-03-29 2002-09-03 綜合警備保障株式会社 Mobile body movement control system
JP4355158B2 (en) * 2003-04-01 2009-10-28 本田技研工業株式会社 Reception information system

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