JP2006107319A - Data entry managing method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a method for managing slip data entry work at a plurality of points to prevent the leakage of personal information. <P>SOLUTION: An image data dividing means 102 generates entry image data 117 obtained by dividing slips received from a data managing server 21 in entry items, and an image distributing means 103 allocates only entry items having no mutual causal relationship to an entry point 4 and registers the entry items in a point/item in charge table 116 with reference to a causal relationship table 111 for defining the possibility that personal information is generated from connection of entry items. A display control means 104 displays entry image data in charge in an operator terminal 41, and an entry data managing means 105 temporarily stores transmitted entry data in a work table 118, merges the entry data after work completion and generates slip entry data 120. A work managing means 106 monitors a progress state and notifies the operator terminal 41 of a reminder. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a data entry management method for managing a data entry operation for converting an entry in a form that is non-electronic data into electronic data.

  In order to efficiently perform a data entry operation for converting an entry described in a non-electronic data form into electronic data, it is common to perform the data entry operation at a plurality of entry sites.

For example, in the data entry system of Patent Document 1, data entry work is performed as follows. First, the data entry system creates divided image data obtained by dividing image data of a form for each input item, and assigns each input item to a plurality of workers. The worker accesses the management server that manages the divided image data via the network, and each worker inputs the data while viewing the divided image data of the input items displayed on his / her work terminal. Then, the management server collates the input data from each work terminal, and if they do not match, correct the input data while looking at the divided image data, synthesize all the input data of the form, and enter the entry data of the form data Have created.
JP 2003-58813 A

  In the data entry system described above, if even one item (input item) in the form is not entered and there is no data to be entered, the final entry data is incomplete and data entry The problem is that work is delayed.

  In addition, when entrusting data entry work of a form including personal information to an external entry base, it is necessary to entrust the description items to be input in a distributed manner from the viewpoint of security of preventing leakage of personal information. However, when entrusting multiple entries to a single entry site, depending on the combination of the entries, it is possible to identify the entire personal information by associating the information of the entries, and there is a risk of information leakage. is there.

  The present invention has been made in view of such a problem, and an object of the present invention is to perform data entry work for converting information entered in a description item (entry item) of a form into electronic data at a plurality of entry bases. Another object of the present invention is to provide a data entry management method capable of distributing work target entry items to each entry base so that personal information is not specified by the association of entry items.

  Another object of the present invention is to provide a data entry management method capable of monitoring the progress of data entry work in a form and avoiding delays in data entry work due to some incomplete entry items.

  In particular, in order to improve the accuracy of entry data, when performing a verify process in which one entry item is duplicated and data entry is performed, verification cannot be determined due to incompleteness of one entry item, and the entire data entry operation is performed. The object is to provide a data entry management method capable of preventing delay.

  In addition, in order to improve the efficiency of data entry work, when redistributing entry items according to the progress of data entry work at the entry base, personal information is not specified by association with already allocated entry items. Thus, it is to provide a data entry management method capable of determining an entry base to which an entry item to be redistributed is assigned.

  In order to solve the above problems, the present invention relates to a data entry management device for storing image data of a form, and an entry item of the form with reference to the image data received from the data entry management device connected via a network. A data entry management method for managing the data entry work in a data entry system comprising an entry base having one or more operator terminals for performing data entry work for converting information entered in electronic data into electronic data. 1) image data for entry obtained by dividing the image data of the form for each entry item is generated and stored; and 2) significant personal information is obtained by linking the entry items constituting the form. The memorization of the causal relationship information that sets the causal relationship indicating the possibility of being generated A causal relationship information acquisition process for acquiring the causal relationship information from the means; and 3) an entry item distribution process for allocating only entry items having no causal relationship to each of the entry bases based on the causal relationship information. With.

  In the present invention, the image data of the form received from the client is divided for each entry item of the data entry work unit, and entry image data is generated and stored. Further, the causal relationship information is acquired from a storage unit that stores causal relationship information in which causal relationship indicating the possibility that significant personal information is generated by the connection between the entry items constituting the form is stored.

  Only entry items that are not causal to each other are assigned to each entry site based on the causal relationship information.

  As a result, for example, when assigning a plurality of entry items of a form to an entry base that is a subcontractor such as a business contractor for data entry work, personal information may be generated by association within the same entry base. It is possible to avoid the assignment of entry items and to assign entry items with high security strength.

  Further, in the case where the present invention comprises the above processing steps, 4) an operator information acquisition processing step for acquiring the operator information from a storage means for storing operator information for managing the operator terminal at the entry base; 5) Entry data is received from the operator terminal, the received entry data is stored in the work data storage means, and the entry of the work data storage means is completed when the data entry work for all the entry items constituting the form is completed. An entry data management process for generating form entry data corresponding to all entry items of the form from the data; and 6) transmitting a predetermined reminder notice to the operator terminal based on the storage status of the entry data in the work data storage means A work management process.

  In the present invention, operator information is acquired from storage means for storing operator information for managing an operator terminal at an entry site. Then, the entry data is received from the operator terminal and stored in the work data storage means. When the data entry work of all the entry items constituting the form is completed, the entry data of the work data storage means is changed to all the entry items of the form. Corresponding form entry data is generated. Then, a predetermined reminder notification is transmitted to the operator terminal based on the storage status of the entry data in the work data storage means.

  As a result, it is possible to quickly eliminate the situation where the form entry data cannot be generated because the data entry work for some of the entry items constituting the form has not been completed, and the data entry work can be made more efficient.

  Further, the present invention assigns an entry item to be verified to a plurality of operator terminals when assigning the entry item to an operator terminal in the entry base based on the operator information in the entry item allocation process. In the work management process, when the entry data to be verified is received from only one of the operator terminals, a notification to prioritize the entry item to be verified is transmitted or displayed to the other operator terminal. .

  As a result, when verify processing is performed for the purpose of improving the accuracy of entry data, it is possible to quickly resolve the situation where final entry data cannot be determined because data entry work has not been completed on one operator terminal. The efficiency of data entry work can be improved.

  In the work management process, the present invention calculates a total work time of the data entry work and a total number of entry data worked for each operator terminal, and determines a predetermined proficiency level from the total work time and the total number. Is recorded in the operator information, and in the entry item allocation process, entry items are assigned to the operator terminals in the entry bases based on the proficiency level.

  As a result, the skill level of the operator can be managed for each entry site, and can be reflected in the distribution of entry items, so that the efficiency of data entry work can be improved.

  In the present invention, the causal relationship is set based on attributes of information entered in entry items constituting the form.

  As a result, the causal relationship of entry items related to the same attribute information described in various forms can be set generically, so even when assigning entry items for each form in the data entry work of multiple forms, Thus, it is possible to prevent entry items from being assigned to each other so that personal information is generated by associating the entry items of a plurality of forms, thereby realizing entry item assignment processing with high security strength.

  According to the present invention, when distributing the entry items of a form to each entry base, the possibility that significant personal information is generated by linking the entry items based on the attributes of the information entered in the entry items is shown. Assign entry items using causality.

  Therefore, even if a plurality of entry items are allocated to one entry base, it is possible to prevent personal information from being specified by associating the entry items with each other, and data entry work with high security strength from the viewpoint of preventing leakage of personal information Can be realized.

  In addition, when redistributing entry items due to work delays or the like, the entry base of the redistribution destination can be determined in consideration of the causal relationship with the already allocated entry items. Data entry work with high work efficiency can be realized.

  In addition, according to the present invention, the progress status of the data entry work at the operator terminal is monitored, and a reminder is notified to the operator terminal whose work is delayed more than a predetermined level. Further, the master level of the operator in the entry base is managed, and the entry items are distributed according to the master level of the operator.

  Therefore, it is possible to immediately cope with work delays by monitoring variations in work progress among operators, or to efficiently allocate entry items based on work proficiency levels, thus realizing efficient data entry work. be able to.

  In particular, when the accuracy of entry data is improved by verifying, it is possible to monitor the variation in completion of data entry to be verified and to quickly eliminate the delay state of verify determination, thereby realizing efficient data entry work.

  Hereinafter, the best mode for carrying out the present invention will be described with reference to the drawings.

  FIG. 1 shows an example of the configuration of a data entry management system that implements each process of the data entry management method of the present invention. The data entry management system includes a data entry management device 10 and an administrator terminal 11 provided in the data entry management center 1, a data management server 21 and a supervisor terminal 22 provided in the client 2, and an entry base 4 (4X, 4Y). It comprises an operator terminal 41 (41a, 41b, 41c, 41d,...) Provided.

  The data entry management device 10 stores the image data of the form received from the data management server 21 and converts the information entered in the form entry items performed at each operator terminal 41 of the entry base 4 into electronic data. This is a computer device that manages work and generates form entry data corresponding to all entry items of the form.

  The data management server 21 is a computer device that transmits image data of a form to be subjected to data entry work to the data entry management device 10.

  The supervisor terminal 22 is a computer device used by a determiner (supervisor) who determines data input at the operator terminal 41 when the entry item of the form is a verification target.

  The operator terminal 41 is a computer device installed at the entry base 4 (4X, 4Y) and used by an operator, and image data (entry for each entry item for data entry work displayed by the data entry management device 10 is displayed. The data entry operation for inputting the information entered in the entry item and converting it into electronic data is performed with reference to the image data.

  The data entry management device 10 is locally connected to the administrator terminal 11, is connected to the operator terminal 41 of the entry base 4 via the network 51, and is connected to the data management server 21 and the supervisor terminal 22 of the client 2 via the network 52.

The data flow in the present invention will be described with reference to FIG.
The data management server 21 of the client 2 stores, for example, image data for each sheet of the form A in which entry items q1 to q8 are described.

  (A) A plurality of image data is transmitted from the data management server 21 to the data entry management device 10, and all the image data is divided for each entry item to become entry image data (q1 to q8).

  (B) When the entry base 4 to which the entry item q1 is assigned is determined in the data entry management device 10, the assigned entry image data q1 is displayed to the request source by a display request message from the operator terminal 41a of the entry base. Is done. Similarly, entry image data q2 is displayed on the operator terminal 41b.

  (C) When the entry image data q1 is referred to and input data dq1 is transmitted to the data entry management device 10 at the operator terminal 41a, the data entry management device 10 stores the data dq1. Similarly, data dq2 transmitted from operator terminal 41b is also stored.

  When the entry item q1 is to be verified, the entry image data q1 is also displayed at the request source by the display request message from another operator terminal 41c, and similarly input data dq1 'is stored.

  (D) If the stored data dq1 and data dq1 'do not match, the supervisor terminal 22 is notified of the entry mismatch.

  (E) The supervisor terminal 22 displays data dq1 and data dq1 'based on the verify request message, and transmits the determined data dq1 "to the data entry management device 10.

  (F) In the data entry management device 10, the entry data of all the entry items constituting the form such as the data dq1 ″ determined by the verification and the normally input data dq2 are merged to generate the form entry data. It is transmitted to the data management server 21.

  FIG. 3 shows a configuration example of the data entry management device 10.

  The data entry management device 10 includes an input / output control unit 101, an image data division unit 102, an image distribution unit 103, a display control unit 104, an entry data management unit 105, a work management unit 106, a causal relationship table 111, and an entry item table. 112, a form management table 113, a base table 114, an operator table 115, a responsible base / item table 116, an entry image data 117, a work table 118, and a form entry data 120.

  FIG. 4 shows an example of the causal relationship table 111. The causal relationship table 111 is a data table in which a causal relationship indicating the possibility that significant personal information is generated by the connection of entry items constituting a form is set.

  In the causal relationship table 111, the causal relationship defined by the combination of the main entry item number and the sub entry item number is set as the item number of the entry items having the causal relationship. As shown in FIG. 5, the causal relationship is set based on attributes of information entered in entry items such as name (last name), name (name) address, and telephone number.

  FIG. 6 shows an example of the entry item table 112. The entry item table 112 is a data table that defines entry items constituting a form and the number of data (number of inputs) input at the time of data entry. Form A (form ID = A) indicates that it is composed of entry item numbers 1, 2, 7, 8, 9, 10, and the like. The number of inputs = 1 means that the number of data input by normal input is 1, and the number of inputs = 2 means that the number of data input by normal input and verification input is 2. The entry item numbers 1 and 2 indicate that they are set as entry items to be verified.

  FIG. 7 shows an example of the form management table 113. The form management table 113 is a data table for managing the form quantity indicating the number of forms and the data entry work completion deadline (time limit) for each form received by the data entry management apparatus 10 from the data management server 21. For form A, the number of work forms is 30, and the work completion deadline is 19:00 on June 9, 2004.

  FIG. 8 shows an example of the base table 114. The base table 114 is a data table in which the base number, base name, address, telephone number, and the like of each base are recorded as information about the entry base 4 connected to the data entry management apparatus 10 via the network 51.

  FIG. 9 shows an example of the operator table 115. The operator table 115 includes information related to an operator who uses the operator terminal 41 constituting the entry site 4 as operator ID, site number, name, mail address, total work image number, total work time, and data of each operator. It is a data table that records the proficiency level of entry work.

  The proficiency level = 1 indicates a normal proficiency level, and is set so that the numerical value increases as the proficiency level increases. For example, the proficiency level = 2.5 indicates that the proficiency level is 2.5 times higher than usual within the same time.

  FIG. 10 shows an example of the assigned base / item table 116. The assigned base / item table 116 is a data table for managing the entry base 4 assigned to each form, the entry item number for each entry base 4, and the status indicating the assignment status of the entry base 4. For example, the entry items constituting the form A are assigned to the entry bases 4 (V, W, Y, Z), and the entry bases 4 (V) have entry items 1, 9, 14, 18 that are not causal to each other. 4 items are assigned.

  Allocation status "Completed" = state where entry items have already been assigned to entry sites, "Reserve" = status where no entry items are currently assigned, but entry items from other entry sites can be assigned in a batch during reassignment processing , “Unassignable” = indicates a state where entry item assignment is prohibited.

  FIG. 11 shows an example of the work table 118. The work table 118 is a data table for managing the status of data entry work and temporarily storing entry data input at the operator terminal 41.

  In the work table 118, a record field corresponding to an entry item to be worked on by the operator terminal 41 is secured before the data entry work is started. When the entry item is a verification target, a record field for entry at the supervisor terminal 22 is secured.

  The work table 118 includes items such as a form ID, a form number, an entry item number, an input type, an entry base, an operator ID, an allocation count, a priority, a start date / time, a completion date / time, entry data, and a completion flag.

  As information about the entry item and its allocation, a form ID, a form number, an entry item number, an input type, an entry base, an operator ID, the number of times of assignment, and the like are set.

  For the input type, a value indicating the type of entry data input source, for example, 0 = an entry from the supervisor terminal 22, 1 = an entry from the operator terminal 41, 2 = one of the redundantly assigned objects to be verified A value indicating an entry from the operator terminal is set.

  A value indicating the number of times an entry item has been assigned as a work target is set as the number of times assigned.

  The start date / time, completion date / time, priority, entry data, and completion flag of the work table 118 are set to predetermined values when receiving data or messages from the operator terminal 41 or the supervisor terminal 22.

  As the priority, a work priority of the entry item (the higher the numerical value, the higher the priority) is set. For example, 3 = entry item that is about to expire (form entry item whose remaining period until the work completion deadline is less than a predetermined period), 2 = entry item that is near completion (entry completion rate of entry item of the form is predetermined) A value indicating an incomplete entry item in a form that is equal to or greater than the range, 1 = an entry item for which the verification entry is incomplete (an entry item in which one of the entry items to be verified is incomplete) Is set in the corresponding entry item.

  The completion flag is set to “1” when entry of entry data is completed or entry data of an entry item to be verified is confirmed.

  The input / output control unit 101 is a processing unit that controls transmission / reception of messages, entry image data, entry data, and the like with the operator terminal 41 of the entry site 4.

  The image data dividing unit 102 is a processing unit that divides the image data of the form for each entry item to generate and store entry image data 117.

  The image distribution unit 103 refers to the base table 114 and the causal relationship table 111, assigns entry items having no causal relationship to the same entry base 4, and sets the allocation result in the assigned base / item table 116. It is.

  Further, the image distribution unit 103 assigns an entry item to be an actual data entry work target to each operator terminal 41 in the entry base 4 for the form and entry item number assigned to the entry base 4X, 4Y. Set in the work table 118.

  In response to a display request message from the operator terminal 41, the display control means 104 is a list screen showing a list of entry items assigned to the operator terminal 41, and an individual entry including image data for the corresponding entry for data entry work. This is a processing means for displaying an item screen or the like on the request source.

FIG. 12 shows an example of the list screen. The list screen includes display fields for priority, form, entry item name (item name), time limit, and status.
In the list screen, the entry items assigned to the requesting operator terminal extracted from the work table 118 are displayed in descending order of priority. As the priority, high (priority = 3), medium (priority = 2), or low (priority = 1) is displayed according to the numerical value of the priority in the work table 118.

  FIG. 13 shows an example of the individual entry item screen. The individual entry item screen includes a display field for corresponding image data for entry, an entry field for entry data, and a confirmation button for selecting a data transmission process to the data entry management apparatus 10.

  Further, the display control means 104 causes the supervisor terminal 22 to display a verification screen including the corresponding entry image data and a plurality of input entry data in response to a request message from the supervisor terminal 22.

  FIG. 14 shows an example of the verify screen. The verification screen includes a display field of corresponding image data for entry, a display field of entry data input at two operator terminals (first operator and second operator) to which entry items to be verified are assigned, and a supervisor terminal 22. The input field of the determined entry data and a confirmation button for selecting a data transmission process to the data entry management device 10 are configured.

  The entry data management means 105 receives the entry data from the operator terminal 41, records the entry data and data related to the data entry work in the work table 118, merges the data entries whose entry completion is confirmed in the work table 118, and creates a form entry. Processing means for generating data 120.

  FIG. 15 shows an example of the form entry data 120. In the form entry data 120, a record field having data items corresponding to the described entry items is generated for each form number of the form. When the completion flag = 1 is set for all entry items of the image data for entry divided from the image data of the form A, the data is collected and written into the form entry data 120.

  Further, the entry data management means 105 refers to the work table 118 and stores the entry data input by the first operator for the entry item to be verified, and the entry data from the second operator to which the verification input is assigned. Is not stored, the priority of the entry item of the second operator is set to “1”.

  When displaying the list screen, the display control unit 104 displays the entry items with priority = 1 in a higher order than the entry items for which no priority is set. Thus, the operator can preferentially select an entry item that has not been input and is to be verified.

  Further, the entry data management means 105 collates the entry data input by the first operator and the second operator with respect to the entry item to be verified, and if the entry data does not match, the entry data is sent to the supervisor terminal 22. Notify the mismatch. Further, the entry data management means 105 stores the entry data received from the supervisor terminal 22 in the work table 118 and sets the completion flag = 1 of the corresponding entry item.

  Accordingly, the determiner of the supervisor terminal 22 can immediately recognize the existence of the entry item that needs to be verified, and can determine entry data of the corresponding entry item at an early stage.

  The work management means 106 monitors the progress status of the data entry work of each operator terminal 41 using the storage status of the entry data transmitted from the operator terminal 41, and the data entry work is delayed more than a predetermined level. In this case, it is processing means for notifying the relevant operator terminal 41 of the prompt.

  For example, the work management means 106 refers to the time limit in the form management table 113, sets “3” as the priority of the entry item of the form that will reach the time limit within a predetermined period and the completion flag = 1, and corresponds. A reminder mail is transmitted to the operator terminal 41 in charge of the entry item.

  Further, the work management unit 106 calculates the total number of items and the number of items with the completion flag = 1 for each identical entry item in the work table 118, and the number of items with the completion flag = 1 has reached a predetermined ratio. Sets “2” as the priority of the entry item other than completion flag = 1 (incomplete).

  When displaying the list screen, the display control means 104 displays the entry items in order of priority = 3 and 2. Thus, the operator can preferentially select an entry item whose deadline is imminent or an entry item of a form that is nearing completion of data entry work.

  The processing flow of the present invention will be described below with reference to FIGS.

  It is assumed that the causal relationship table 111, the entry item table 112, the form management table 113, the base table 114, and the operator table 115 are already stored in the data entry management device 10. These tables are stored and processed by the administrator terminal 11 or the client 2 terminal, for example.

  FIG. 16 shows a processing flow of image division processing.

  When the image data dividing unit 102 receives the image data of the form from the data management server 21 (step S1), the image data dividing unit 102 divides the image data for each entry item, and generates and stores entry image data 117 (step S2). The entry data management means 105 is notified of the form ID of the received form (step S3), and the process ends.

  FIG. 17 shows a process flow of the initial setting process.

  The entry data management unit 105 acquires the entry item number and the input number of the corresponding form from the entry item table 112 based on the received form ID (step S10). Then, a record field of each entry item constituting one form is generated in the work table 118, and a form ID, a form number, an entry item number, and an input type are set (step S11). Then, the number of forms is acquired from the form management table 113, the record field generated in the process of step S11 is copied so as to be the number of forms, and the form number is set (step S12). Then, the form ID is notified to the image distribution unit 103 (step S13), and the process ends.

  FIG. 18 shows a process flow of the image distribution process.

  The image distribution unit 103 acquires the entry item of the corresponding form from the entry item table 112 based on the received form ID (step S20). Then, the base assignment process (step S21) is performed to determine the entry base 4 to which the entry item is distributed.

  FIG. 19 shows a process flow of the site assignment process in step S21.

  The image distribution unit 103 sets all the acquired entry items as the item group <A> (step S210). Further, the entry item (charge entry item) assigned to each entry location 4 is acquired from the assigned location / item table 116 (step S211).

  Then, referring to the causal relationship table 111, for each entry base 4, an entry item having a causal relationship with the current assigned entry item is acquired and set as an item group <B> (step S212). For each entry item of the item group <A>, the entry base 4 other than the entry base in charge of any entry item of the item group <B> is set as a distribution destination candidate (step S213).

  When there is a distribution destination candidate (step S214), the entry base 4 having the smallest number of entry items in charge is selected from the distribution destination candidates, and the charge base / item table 116 is updated (step S215). The entry base 4 is set as a corresponding entry item in the work table 118 (step S216), and the process ends. On the other hand, when there is no distribution destination candidate (step S214), a distribution error message is notified to the administrator terminal 11 (step S217), and the process ends.

  For example, a case where the entry work of each entry item of the form A is assigned to the entry bases V, W, Y, and Z will be described.

  In the case of the first base assignment process, first, the entry item numbers “1, 2, 7, 8, 9, 10, 12, 13, 14, 15, 16, 17 of the form A are entered from the entry item table 112 shown in FIG. , 18, 19 ”are extracted as item group <A> (step S210). At this time, since no entry item is assigned to the entry bases V, W, Y, and Z from the assigned base / item table 116, the entry bases V, W, Y, and Z are candidates for distribution destinations. (Steps S211 to S214). The entry base V is selected as the assignment destination of the entry item “1” of the form A, and the assigned base / item table 116 is updated (steps S215 and S216).

  Subsequently, when the entry item “2” is assigned, the entry item numbers “1, 2, 7, 8, 9, 10, 12, 13, 14, 15, 16, 17, 18, 19 "are extracted and set as the item group <A> (step S210). Further, the entry item “1” in charge at the entry site V is acquired from the assigned site / item table 116, and the entry item “2, 4, 15” is entered for the entry site V with reference to the causal relationship table 111. <B>. For the entry bases W, Y, and Z, the item group <B> is empty (steps S211 and S212).

  Then, from the item group <B> for each entry base, it can be seen that the entry base “V” does not allow assignment of the entry items “2, 4, 15” having a causal relationship with the already assigned entry item “1”. Therefore, the entry bases W, Y, and Z excluding the entry base V are set as distribution destination candidates (steps S213 and S214), the entry base W is selected, and the assigned base / item table 116 is updated (steps S215 and S216). In this way, any entry base is assigned to all entry items of the form A.

  Further, it is assumed that the entry work is delayed at the other entry bases 4 to which the entry item “1” is allocated, and additional assignment of entry bases for the entry item “1” becomes necessary.

  In this case, the entry item number “1, 2, 7, 8, 9, 10, 12, 13, 14, 15, 16, 17, 18, 19” of the form A is extracted from the entry item table 112 shown in FIG. The item group <A> is set (step S210).

  Next, the entry item in charge at each entry site is acquired from the assigned site / item table 116, and the item group <B> is determined with reference to the causality table 111 (steps S211 and S212). For example, from the causal relationship table 111, the entry item “1”, the entry item “2, 4, 15”, the entry item “9”, the entry item “5, 7, 8, 10”, the entry item “14”, and the entry item. It can be seen that “13”, entry item “18”, and entry item “19” have a causal relationship.

The item group <B> of the entry base V to which the entry items “1, 9, 14, 18” have already been allocated is as follows:
Entry base V: “2, (4), (5), 7, 8, 10, 13, 15, 19”,
Entry base W: “1, (3), (5), 7, 8, 9, 15, 18”,
Entry base Y: “1, 2, (3), (4), (6), 8, 9, 10, 13, 16”,
Entry base Z: “(6), 7, 9, 10, 12, 14”,
Note that () indicates an entry item that does not constitute the form A.

  Accordingly, entry bases V and Z are candidates for distribution destinations except for entry bases W and Y where assignment of entry item 1 is not permitted (steps S213 and S214). The table 116 and the work table 118 are rewritten (steps S215 and S216).

  In this way, if the site assignment process of step S21 has been completed for all the entry items constituting the form (step S22), the operator assignment process (step S23) is performed, and the entry items allocated to the entry site 4 are entered. Allocate to operator terminals 41 in the base 4.

  FIG. 20 shows a process flow of the operator assignment process in step S23.

  The image distribution unit 103 acquires the form amount of the corresponding form from the form management table 113 (step S230), and extracts information on the operators belonging to the entry base 4 in charge from the operator table 115 (step S231). Based on the proficiency level of the operator, the allocation ratio and the allocation number of each operator are calculated (step S232). In order from the operator with the highest allocation ratio, the entry items are sequentially assigned from the youngest number (step S233).

  The operator assignment process will be described in more detail with reference to FIG.

When five operators (operators A to E) belong to a certain entry site 4, the proficiency level of the corresponding operator is acquired from the operator table 115, and the ratio (allocation ratio) for allocating entry items to the operator is Calculate as follows. "Allocation ratio = operator proficiency level / total operator proficiency level"
Further, the number of entry items (number of assignments) assigned to each operator is calculated as follows. "Allocation count = total entry items to be worked on (number of entry items x form amount) x allocation ratio"
Then, an allocation interval (allocation interval = total number of entry items / allocation number) for actually allocating all entry items (number of entry items × form amount) is calculated. Assign operators to entry items according to the allocation interval.

  For example, in the case of entry item = 4 items and form amount = 5, first, operator E having the highest proficiency level is assigned to entry item 1 with form number = 001, and corresponds to the third assignment interval from entry item 1 Assign to entry item 4 Such allocation is repeated for the number of allocations. The same processing is performed for other operators that can be assigned.

  Then, according to the allocation result, the operator ID and the number of allocations (+1) allocated to the corresponding record field of the work table 118 are set (step S234), and the process ends.

  Then, the image distribution unit 103 ends when the process of step S23 has been completed for all the assigned entry bases 4 (step S24).

  22 and 23 show the processing flow of the display control process. The display control process is started when the data entry management device 10 receives a display request message.

  When the display control means 104 receives a screen display request message relating to the data entry work (FIG. 22: step S30), the display control means 104 determines the request source (step S31).

  If the request source is the operator terminal 41, it is further determined whether the display request target is an individual entry item or a list of entry items (step S32). The individual entry item display request is selected when the operator selects an item (form-item) on the entry item list screen as shown in FIG. 12, or when an individual entry item display request provided on the work screen, for example, is selected. Sent to you.

  If the display request target is an entry item list, all the entry items assigned to the operator terminal 41 used by the operator are extracted from the work table 118 (step S33), and the extracted entry items according to the priority of the work table 118 are extracted. Are sorted to create a list of entry items (step S34). Further, the status of the entry item is set based on the completion flag in the work table 118 (step S35). Then, the rearranged entry item list screen is generated and transmitted to the request source (step S36).

  If the display request target is an individual entry item, priority is given to the entry item assigned to the operator terminal 41 used by the operator or the entry item selected on the list screen (form ID-entry item number) from the work table 118. One entry item (record) having a high degree is extracted (step S37). If there is no high or low priority among the entry items, one entry item (record) having a smaller form number is extracted from the work table 118.

  A work start time is set for the entry item extracted from the work table 118 (step S38), the corresponding entry image data 117 is obtained (step S39), and an individual entry item screen as shown in FIG. Transmit to the source (step S40).

  If the request source of the display request is the supervisor terminal 22 (step S31), the verification entry item (entry item of input type = 0) is entered from the work table 118 according to the display request or a predetermined extraction rule from the work table 118. ) Is extracted (FIG. 23: Step S41), and the work start time is set in the extracted entry entry for verification in the work table 118 (Step S42). Further, entry image data corresponding to the entry item for verification is acquired (step S43), and entry data of two entry items to be verified are acquired from the work table 118 (step S44). Then, a verification screen is generated using the entry image data and the two entry data, and transmitted to the request source (step S45).

  FIG. 24 shows a process flow of the entry data management process. The entry data management process is started when the data entry management device 10 receives entry data.

  Upon receiving the entry data (step S50), the entry data management unit 105 determines the transmission source (step S51).

  If the transmission source is the operator terminal 41, the entry data is stored in the corresponding entry item of the work table 118, and the work completion time is set (step S52).

  Then, based on the input type of the work table 118, it is determined whether or not the entry item is to be verified (step S53). If the entry item is to be verified, that is, one entry item in the same entry item in which input types = 0, 1, and 2 are set, the entry item of the other operator terminal to be verified in the work table 118 Entry data is extracted from (step S54).

  If entry data is stored in the corresponding entry item (step S55), it is determined whether the contents of the entry data are the same (step S56). If the contents of the entry data are the same, the completion flag = 1 is set for all the entry items to be verified (step S57). If the contents are not the same, the entry item to be verified (form ID, form number, entry item number) is notified to the supervisor terminal 22 (step S58), and the process ends.

  In the process of step S53, if the entry item is not to be verified, the completion flag = 1 is set to the corresponding entry item in the work table 118 (step S59).

  In the process of step S51, if the transmission source is the supervisor terminal 22, the entry data is stored in the verification entry item of the work table 118, and the work completion time and completion flag = 1 are set (step S60).

  25 to 29 show the processing flow of the work management process.

  The work management process is started every predetermined trigger or period.

  The work management means 106 checks the completion flag in the work table 118 and extracts incomplete entry items (not completion flag = 1) for each form ID or form number (FIG. 25: step S70).

  It is determined whether or not there is an incomplete entry item for each form ID or form number (step S71). If there is an incomplete entry item, the deadline of the corresponding form is acquired from the form management table 113 (step S71). S72). If the time limit has expired at the present time (step S73), the reallocation process (step S74) is performed.

  If the deadline is close (for example, the remaining period until the deadline is within one week) (step S75), priority = 3 is set in the entry item of the corresponding form ID or form number in the work table 118. (Step S76), and a reminder notification process (Step S77) is performed.

  On the other hand, if the time limit is not approaching (step S75), the completion rate of the entry item of the form ID or form number is calculated based on the completion flag of the work table 118 (step S78). Then, it is determined whether or not the data entry operation for the form ID or form number is about to be completed (for example, the completion rate is 90% or more) (step S79).

  If the data entry work is about to be completed, priority = 2 is set in the entry item of the corresponding form ID or form number in the work table 118 (step S80). On the other hand, if the data entry operation is not near completion, it is determined whether there is an entry item to be verified and no entry data has been input (step S81). If there is a corresponding entry item to be verified, the entry item is checked. Is set to priority = 1 (step S82).

  If there is no incomplete entry item in step S71, entry data generation processing (step S83) is performed.

  Such processing of step S70 to step S83 is repeated for all the forms (step S84), and the process is terminated.

  FIG. 26 shows a process flow of the reallocation process in step S74.

  The work management unit 106 calculates, for each entry site, the number of entry items for which the incomplete flag is not set, the number of entry items for which the incomplete flag is set (= 1) (step S740), and the number of unset entry items. It is determined whether or not exceeds a predetermined number (step S741). If the number of unset entry items exceeds the predetermined number, the base reassignment process (step S742) is performed. FIG. 27 shows a processing flow of the site reassignment processing in step S742.

  The work management means 106 determines whether or not there is an entry base 4 (standby base) set as spare in the assigned base / item table 116 (step S910).

  When there is no spare base, all the entry items of the form to be reassigned are acquired from the entry item table 112 and set as the item group <S> (step S911), and other entries are acquired from the assigned base / item table 116. The entry item in charge at the base 4 is acquired (step S912), the causal relationship table 111 is referred to, the entry item having a causal relationship with the current charge entry item at the other entry base 4 is acquired, and the item group <T> (Step S913).

  Then, for each entry item in the item group <S>, entry bases other than the entry base in charge of any entry item in the item group <T> are set as distribution destination candidates (step S914). If there is a distribution destination candidate (step S915), the entry base 4 with the smallest number of entry items in charge is selected from the distribution destination candidates, and the assigned base / item table 116 is updated (step S916). Further, the selected entry base 4 is set in the corresponding entry item of the work table 118 (step S917).

  On the other hand, when there is a spare base in step S910, the entry base 4 of the spare base is set in all the entry items of the corresponding form in the work table 118 (step S918). The reassignment entry item is set in the spare base of the assigned base / item table 116, the assignment impossible is set in the status of the original entry base, and the assigned assignment is set in the spare base (step S919).

  Further, an operator reallocation process (step S743) is performed. FIG. 28 shows a processing flow of the operator reallocation processing in step S743.

  The work management unit 106 acquires the entry base 4 reassigned in the process of step S742 (step S920), and acquires the form amount of the corresponding form from the form management table 113 (step S921). Information on operators belonging to the corresponding entry base 4 is extracted from the operator table 115 (step S922), and the allocation ratio and the allocation number of each operator are calculated based on the level of proficiency of the operators (step S923).

  Then, in order from the operator with the highest proficiency level, the entry items are assigned sequentially from the youngest number (step S924), and according to the assignment result, the assigned operator ID and the assigned number (+1) are set in the corresponding entry item of the work table 118 ( In step S925, the mail address of each operator is acquired from the operator table 115, a reassignment work request mail is created and transmitted (step S926), and the process ends.

  Then, the reassignment is notified to the administrator terminal 11 (step S744), and the process returns. If the number of unset entry items does not exceed the predetermined number in the process of step S741, the process ends immediately.

  FIG. 29 shows a process flow of the reminder notification process in step S77.

  The work management means 106 creates a list of entry items with priority = 3 for each operator (step S770), acquires the mail address of each operator from the operator table 115, and sends a reminder mail with the entry item list added thereto. Create and send (step S771). If processing has been performed for all corresponding operators (step S772), the processing ends.

  FIG. 30 shows a process flow of the entry data generation process in step S83.

  The work management means 106 acquires the deadline of the form from the form management table 113 (step S840), and determines whether or not the deadline has been reached (step S841).

  If the time limit has been reached, all the entry items of the corresponding form are extracted from the work table 118 (step S842), and the entry data of the extracted entry items are merged according to the form number to generate the form entry data 120. (Step S843).

  Thereafter, the number of assigned entry items is counted for each operator, the total number of work images in the operator table 115 is updated (step S844), and the work time and the total work time are calculated from the start date and time and the end date and time. The total number of work hours in the table 115 is updated (step S845). Furthermore, a proficiency level is calculated for each operator, and the proficiency level in the operator table 115 is updated (step S846).

  As mentioned above, although this invention was demonstrated by the embodiment, it cannot be overemphasized that a various deformation | transformation is possible for this invention in the range of the main point.

  For example, the administrator terminal 11 may be connected to the data entry management device 10 via the network 51. Further, the manager terminal 11 may be provided so that it can also be used as the supervisor terminal 22.

  Further, the processing means or processing steps constituting the present invention can be implemented as a program that is read and executed by a computer. The program for realizing the present invention can be stored in an appropriate recording medium such as a portable medium memory, a semiconductor memory, and a hard disk, which can be read by a computer, provided by being recorded in these recording media, or communication. It is provided by transmission / reception using various communication networks via an interface.

  The features of the embodiments and examples of the present invention are listed as follows.

(Appendix 1) Data entry management device for storing image data of a form, and information entered in entry items of the form with reference to the image data received from the data entry management device connected via a network is electronic data A data entry management method for managing the data entry work in a data entry system comprising an entry site having one or more operator terminals for executing the data entry work to be converted to:
An image data dividing process for generating and storing image data for entry obtained by dividing the image data of the form for each entry item;
The causal relationship information acquisition process for acquiring the causal relationship information from the storage means for storing the causal relationship information that sets the causal relationship indicating the possibility that significant personal information is generated by the connection between the entry items constituting the form Process,
A data entry management method comprising: an entry item distribution process for assigning only entry items having no causal relationship to each entry base based on the causal relationship information.

(Supplementary Note 2) An operator information acquisition process for acquiring the operator information from storage means for storing operator information for managing the operator terminal at the entry site;
When the entry data is received from the operator terminal, the received entry data is stored in the work data storage means, and the data entry work of all the entry items constituting the form is completed, the entry data of the work data storage means Entry data management process for generating form entry data corresponding to all entry items of the form;
The data entry management method according to appendix 1, further comprising: a work management processing step of transmitting a predetermined reminder notification to the operator terminal based on a storage status of entry data in the work data storage means.

(Additional remark 3) In the said entry item allocation process, when the said entry item is allocated to the operator terminal in the said entry base based on the said operator information, it is the entry item of verification object to several of the operator terminals in the same entry base Assign
In the work management process, when the entry data to be verified is received from only one of the plurality of operator terminals, a notification that the entry item to be verified is a priority object is transmitted to the other operator terminal or The data entry management method according to Appendix 2.

(Supplementary Note 4) In the entry data management process, the verification target entry data received from the plurality of operator terminals is collated, and if the entry data does not match, a verification failure is notified to a predetermined supervisor device. The data entry management method according to appendix 3, wherein the data received from the supervisor device after the verification mismatch notification is used as entry data.

(Supplementary Note 5) In the work management process, for each operator terminal, the total work time of the data entry work and the total number of entry data worked are calculated, and a predetermined learning level is set from the total work time and the total number Record it in the operator information,
The data entry management method according to claim 2, wherein in the entry item allocation process, an entry item is allocated to an operator terminal in the entry base based on the proficiency level.

(Supplementary note 6) The data entry management method according to either Supplementary note 1 or Supplementary note 2, wherein the causal relationship is set based on an attribute of information entered in the entry item.

(Supplementary note 7) The image data of the form is stored, and one or a plurality of operator terminals for performing data entry work for converting the information entered in the entry item of the form into electronic data with reference to the image data is provided. A data entry management device that is connected to an entry site via a network and manages data entry operations executed at the entry site,
Entry base storage means for storing entry bases and entry base / operator information related to the operators constituting the entry bases;
A causal relationship information storage means for storing causal relationship information in which a causal relationship indicating the possibility that significant personal information is generated by the connection between the entry items constituting the form is set;
Dividing means for dividing the image data of the form for each entry item to generate and store image data for entry;
Entry item distribution means for assigning only entry items that are not causal to each other based on the causal relationship information to each of the entry bases,
When receiving a data entry work request from the operator terminal at the entry base, a display for displaying on the operator terminal image data for entry corresponding to the entry item assigned to the entry base based on the assignment result of the entry item distribution means Control means;
When the entry data of the entry item is received from the operator terminal, the received entry data is stored in the work storage means, and the data entry work of all the entry items constituting the form is completed, the entry data of the work storage means Data entry management means for generating form entry data corresponding to all entry items of the form from:
A data entry management device comprising: work management means for transmitting a predetermined reminder notification to the operator terminal based on the storage status of entry data in the work storage means.

It is a figure which shows the structural example of the data entry management system which implement | achieves this invention. It is a figure for demonstrating the flow of the data in this invention. It is a figure which shows the structural example of a data entry management apparatus. It is a figure which shows the example of a causal relationship table. It is a figure which shows the example of the attribute of the entry item which sets a causal relationship. It is a figure which shows the example of an entry item table. It is a figure which shows the example of a form management table. It is a figure which shows the example of a base table. It is a figure which shows the example of an operator table. It is a figure which shows the example of a charge base and item table. It is a figure which shows the example of a work table. It is a figure which shows the example of a list screen. It is a figure which shows the example of an individual entry item screen. It is a figure which shows the example of a verification screen. It is a figure which shows the example of form entry data. It is a figure which shows the processing flow of an image division process. It is a figure which shows the processing flow of an initialization process. It is a figure which shows the processing flow of an image distribution process. It is a figure which shows the processing flow of a base allocation process. It is a figure which shows the processing flow of an operator allocation process. It is a figure for demonstrating operator assignment in detail. It is a figure which shows the processing flow of a display control process. It is a figure which shows the processing flow of a display control process. It is a figure which shows the processing flow of entry data management processing. It is a figure which shows the processing flow of a work management process. It is a figure which shows the processing flow of a reallocation process. It is a figure which shows the processing flow of a base reallocation process. It is a figure which shows the processing flow of an operator reassignment process. It is a figure which shows the processing flow of a reminder notification process. It is a figure which shows the processing flow of a form entry data generation process.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Data entry management center 10 Data entry management apparatus 101 Input / output control means 102 Image data division means 103 Image distribution means 104 Display control means 105 Entry data management means 106 Work management means 111 Causal relation table 112 Entry item table 113 Form management table 114 Base table 115 Operator table 116 Responsible base / item table 117 Entry image data 118 Work table 120 Form entry data 11 Manager terminal 2 Client 21 Data management server 22 Supervisor terminal 4 Entry base 41 Operator terminal 51, 52 Network

Claims (5)

Data entry management device for storing image data of a form, and data for converting information entered in the entry item of the form into electronic data with reference to the image data received from the data entry management device connected via a network A data entry management method for managing the data entry work in a data entry system comprising entry bases having one or more operator terminals for performing entry work,
An image data dividing process for generating and storing image data for entry obtained by dividing the image data of the form for each entry item;
The causal relationship information acquisition process for acquiring the causal relationship information from the storage means for storing the causal relationship information that sets the causal relationship indicating the possibility that significant personal information is generated by the connection between the entry items constituting the form Process,
A data entry management method comprising: an entry item distribution process for assigning only entry items having no causal relationship to each entry base based on the causal relationship information. An operator information acquisition process for acquiring the operator information from storage means for storing operator information for managing the operator terminal at the entry site;
When the entry data is received from the operator terminal, the received entry data is stored in the work data storage means, and the data entry work of all the entry items constituting the form is completed, the entry data of the work data storage means Entry data management process for generating form entry data corresponding to all entry items of the form;
The data entry management method according to claim 1, further comprising: a work management processing step of transmitting a predetermined reminder notification to the operator terminal based on a storage status of entry data in the work data storage means. In the entry item allocation process, when assigning the entry item to an operator terminal in the entry base based on the operator information, assigning an entry item to be verified to a plurality of operator terminals in the same entry base,
In the work management process, when the entry data to be verified is received from only one of the plurality of operator terminals, a notification that the entry item to be verified is a priority object is transmitted to the other operator terminal or The data entry management method according to claim 2. In the work management process, for each operator terminal, the total work time of the data entry work and the total number of entry data worked are calculated, operator information is set by setting a predetermined proficiency level from the total work time and the total number. Recorded in
The data entry management method according to claim 2, wherein in the entry item allocation process, an entry item is assigned to an operator terminal in the entry base based on the proficiency level. The data entry management method according to claim 1, wherein the causal relationship is set based on an attribute of information entered in the entry item.

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