JP2006031619A - System for managing facility operation - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To relieve the labor and time of a user in utilizing a facility which requires reservation and the payment of a usage fee. <P>SOLUTION: Information screens for applying reservation of the facilities 21-1 to 21-n are transmitted from a reservation management center 40 to a KIOSK terminal 23 and the facility to be reserved is designated by the KIOSK terminal 23. Unique information written in an IC card 10 and amount of money information are read. The reservation management center 40 manages the unique information and a reservation content by correspondence. A settlement management center 30 manages the unique information and the amount of money information by correspondence and updates the amount of money information with the use of the usage fee of the facility. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a facility management system that manages facility reservation and use.

  In recent years, apartments such as condominiums, especially condominiums with a large number of households, have different meeting rooms, lounges, guest rooms, spas, theaters, beauty salons, fitness clubs, etc. There are an increasing number of properties that provide facilities and make such facilities available to residents. The facilities that residents can use are generally managed by the manager of an apartment house such as a condominium. When using these facilities, the residents first specify the facilities to use. A reservation is made by offering the date and time of use, the name of the resident, the room number, etc., and then the user pays the usage fee at the front desk and the like at the date and time of use and receives the key of the facility to use the reserved facility.

Here, a system is conceivable in which the latest information about buildings such as apartments and buildings and facilities attached to them is managed, and this information can be viewed and updated via a network (for example, patent documents). 1). If this technique is used for facility management as described above, facility reservations can be made via the network, and the facility reservation status can be viewed via the network.
JP 2002-288303 A

  However, as described above, when the latest information on facilities is managed, and the technology that can browse and update this information via the network is used for facility management, the reservation of facilities and the viewing of reservation status are performed via the network. Although it will be possible to do so, payment of the facility usage fee and key receipt at the time of use of the facility can not be done via the network, as in the conventional case when the user uses the facility In addition, there is a problem that it takes time for the user to pay for the use at the front desk and receive the key of the facility.

  The present invention has been made in view of the problems of the conventional technology as described above, and can reduce the labor of the user when using a facility that requires a reservation and payment of a usage fee. The purpose is to provide a facility management system.

In order to achieve the above object, the present invention provides:
A facility management system that manages facilities that require reservations and payment of usage fees,
An information recording medium in which identification information and amount information are written and the amount information can be updated;
Reservation management means for providing information for configuring an information screen for reserving a facility and managing reservation information of a facility reserved using the information screen;
Payment management means for managing the money amount information written in the information recording medium in association with the identification information written in the information recording medium;
The identification information and the amount information can be read from the information recording medium, and when the facility is reserved using the information screen, the identification information and the amount information are read from the information recording medium, The amount information is updated using a facility usage fee and written to the information recording medium, and the identification information and the usage fee information are transmitted to the reservation management means,
The reservation management means manages the contents reserved using the information screen in association with the identification information transmitted from the terminal, and the identification information and the usage fee information transmitted from the terminal. To the payment management means,
When the identification information and the usage fee information are transmitted from the reservation management unit, the settlement management unit updates the amount information managed in association with the identification information using the usage fee information. .

Also provided for each facility, information reading means for reading the identification information from the information recording medium,
Security management means for acquiring reservation information managed by the reservation management means and unlocking the facility where the reservation is managed in association with the identification information read by the information reading means; Features.

  The security management means monitors the operating state of the reservation management means, and notifies the terminal that the communication destination is changed to the security management means when an abnormality occurs in the operation of the reservation management means. In addition, information for configuring an information screen for reserving a facility is provided to the terminal, and reservation information of the reserved facility is managed using the information screen.

  In the present invention configured as described above, when using a facility, if the reservation content is specified using the information screen for reserving the facility by operating the terminal, the identification information is received from the information recording medium at the terminal. The read identification information and usage fee information are transmitted to the reservation management means. In the reservation management means, the contents reserved using the information screen are managed in association with the identification information transmitted from the terminal, and the identification information and usage fee information transmitted from the terminal are set as the payment management means. Sent to. In the payment management means, the amount information written in the information recording medium is managed in association with the identification information written in the information recording medium, and the identification information and the usage fee information are transmitted from the reservation management means. In this case, the amount information managed in association with the identification information is updated using the usage fee information. In the terminal, the money amount information is read from the information recording medium, and the read money amount information is updated using the facility usage fee and written to the information recording medium.

  In this way, even when using a facility that requires reservation and payment for use, the user can pay for the reservation and use by simply operating the terminal.

  As described above, in the present invention, a facility management system for managing a facility that requires reservation and payment of a usage fee for use, wherein identification information and amount information are written and the amount information can be updated. Information recording medium, reservation management means for providing information for configuring an information screen for reserving a facility and managing reservation information of a facility reserved using the information screen, and information recording medium The payment management means for managing the money amount information written on the information recording medium in association with the identification information written on the information recording medium, and the facility for using the information screen to read the identification information and the money amount information. When the reservation is made, the identification information and amount information are read from the information recording medium, and the amount information is updated using the facility usage fee and written to the information recording medium. And a terminal that transmits identification information and usage fee information to the reservation management means, and the reservation management means manages the contents reserved using the information screen in association with the identification information transmitted from the terminal. At the same time, the identification information and the usage fee information transmitted from the terminal are transmitted to the payment management means, and when the identification information and the usage price information are transmitted from the reservation management means in the payment management means, Since the amount information managed in association is updated using the usage fee information, the user operates the terminal even when using a facility that requires reservation and payment of the usage fee. By simply making a reservation, the user can pay for the reservation and the usage fee, and the labor of the user can be reduced.

  Also, information reading means provided for each facility for reading identification information from the information recording medium and reservation information managed by the reservation management means are acquired and associated with the identification information read by the information reading means. With a security management means for unlocking the facility where the reservation is managed, the user goes to the facility at the time of use, and the identification information is read from the information recording medium by the information reading means provided in the facility Only the facility can be unlocked.

  In addition, the security management means monitors the operation state of the reservation management means, and when an abnormality occurs in the operation of the reservation management means, notifies the terminal that the communication destination is changed to the security management means, In the configuration in which the information for configuring the information screen for reserving is provided to the terminal and the reservation status of the facility reserved using the information screen is managed, there is an abnormality in the operation of the reservation management means. Even if it occurs, reservation management can be continued.

  Embodiments of the present invention will be described below with reference to the drawings.

  FIG. 1 is a diagram showing an embodiment of a facility management system of the present invention.

  In this embodiment, as shown in FIG. 1, an IC card 10 that is an information recording medium in which unique information and money amount information as identification information is written, a meeting room, a lounge, a guest room that can be used using the IC card 10, Alternatively, the condominium facility 20 provided with facilities 21-1 to 21-n such as a spa, a theater, an esthetic salon, and a fitness club is connected to the LAN in the condominium facility 20 via the Internet 50 and provided in the condominium facility 20. Reservation management center for providing information screens for reserving reserved facilities 21-1 to 21-n or information for configuring information screens and managing reservation information of facilities reserved using the information screens 40 and the LAN in the condominium facility 20 and the reservation management center 40 via the Internet 50 It is, and a payment management center 30 for the amount information written in the IC card 10 is managed in association with the specific information written in the IC card 10.

  The condominium facility 20 has a kiosk terminal 23 connected to the LAN in the condominium facility 20 at a predetermined location, and a concierge front PC 24 connected to the LAN in the condominium facility 20 at the front of the condominium facility 20. is set up. Also, in each residence of the apartment facility 20, in-house front PCs 25-1 to 25 -N connected to the LAN in the apartment facility 20 are installed. Of the kiosk terminal 23, the concierge front PC 24, and the in-house front PCs 25-1 to 25-N, the kiosk terminal 23 puts the unique information and money amount information written in the IC card 10 into a non-contact state or a contact state. An information reading unit (not shown) for reading out is provided. In addition, in the concierge front PC 24 and the in-house front PCs 25-1 to 25-N, an information reading device (not shown) for reading unique information and money amount information written in the IC card 10 in a non-contact state or a contact state. ) Are connected and configured as a terminal, and unique information and money amount information read from the IC card 10 by this information reading device are input to the concierge front PC 24 and the front PCs 25-1 to 25-N in the residence. It has become so. The kiosk terminal 23, the concierge front PC 24, and the in-house front PCs 25-1 to 25-N are configured to be connectable to the Internet 50 via the switch 26 and the communication unit 27. The kiosk terminal 23, the concierge front PC 24, and the in-house front PCs 25-1 to 25-N configured as described above are configured by an information screen provided from the reservation management center 40 or information provided from the reservation management center 40. When the facilities 21-1 to 21-n are reserved using the information screen, the information reading unit or the information reading device reads the unique information and the amount information from the IC card 10, and the amount information is stored in the facility 21. -1 to 21-n are updated using the usage fee and written to the IC card 10, and unique information and usage fee information are transmitted to the reservation management center 40 via the Internet 50. Each facility 21-1 to 21-n is controlled to be locked / unlocked by an electric lock (not shown), and the security management server 22 controls the locking and unlocking of the electric lock. Information reading devices 28-1 to 28-n for reading unique information from the IC card 10 are provided at the entrances of the facilities 21-1 to 21-n.

  The reservation management center 40 includes an information screen for reserving the facilities 21-1 to 21-n in the apartment facility 20, or an information screen management unit 41 that provides information for configuring the information screen, and this information. The reservation information of the facilities 21-1 to 21-n reserved using the screen is registered and managed in the reservation information database 43, and from the kiosk terminal 23, the concierge front PC 24 or the in-house front PCs 25-1 to 25 -N. Controls communication between the reservation information management unit 42 that transmits the transmitted unique information and usage fee information to the payment management center 30 via the Internet 50, the information screen management unit 41 and the reservation information management unit 42, and the Internet 50. Communication unit 44.

  In addition, the payment management center 30 registers and manages the amount information written in the IC card 10 in the amount information database 32 in association with the unique information written in the IC card 10, and from the reservation management center 40. Amount information management unit that updates the amount information registered in the amount information database 32 in association with the transmitted unique information using the amount information when the unique information and the usage fee information are transmitted. 31, a money amount information management unit 31, and a communication unit 33 that controls connection of the Internet 50.

  The usage management method for the facilities 21-1 to 21-n in the facility management system configured as described above will be described below.

  First, the process for making a temporary reservation for the use of the facilities 21-1 to 21-n will be described by taking as an example the process for making a temporary reservation for the use of the facility 21-1 in the in-house PC 25-1.

  FIG. 2 is a flowchart for explaining a process in the case of making a temporary reservation for the facility 21-1 in the residential PC 25-1 shown in FIG.

  First, when making a temporary reservation of the facility 21-1 on the in-house PC 21-1, the reservation application is started on the in-house PC 21-1 and managed by the information screen management unit 41 of the reservation management center 40. When the in-residence PC 21-1 accesses the information screen for making a reservation (step S1), an authentication page for performing user authentication is transmitted from the information screen management unit 41 of the reservation management center 40 (step S2). ).

  The authentication page transmitted from the information screen management unit 41 of the reservation management center 40 is received and displayed by the in-house PC 25-1 via the Internet 50 (step S3), and then connected to the in-house PC 25-1. When the IC card 10 is inserted into the information reading device and the card ID written in the IC card 10 is read, the read card ID is transmitted from the in-house PC 25-1 (step S4).

  The card ID transmitted from the in-house PC 25-1 is received by the information screen management unit 41 of the reservation management center 40 via the Internet 50, and it is authenticated whether the received card ID is registered in advance. (Step S5). In this authentication, after the card ID transmitted from the residential PC 25-1 is received by the information screen management unit 41, an authentication server (not shown) provided in the same segment as the reservation information management unit 42 It can be considered that the card ID is transmitted through the communication unit 44 and compared with the card ID registered in the authentication server. Further, the authentication page transmitted from the information screen management unit 41 of the reservation management center 40 is provided with an area for inputting a user ID and a password. The user can also be authenticated by inputting a password and transmitting it to the information screen management unit 41.

  As a result of the authentication in step S5, when the card ID transmitted from the in-house PC 25-1 is registered in advance (step S6), a list of facilities 21-1 to 21-n provided in the apartment facility 20 Is listed from the information screen management unit 41 (step S7).

  The facility list page transmitted from the information screen management unit 41 is received and displayed by the residential PC 25-1 via the Internet 50 (step S8).

  FIG. 3 is a diagram illustrating an example of a facility list page transmitted from the information screen management unit 41 of the reservation management center 40 illustrated in FIG. 1 and received and displayed by the in-house PC 25-1.

  As shown in FIG. 3, facilities 21-1 to 21 are displayed on the facility list page transmitted from the information screen management unit 41 of the reservation management center 40 shown in FIG. For each -n, access to the area 101 for accessing the information screen on which the description of the facilities 21-1 to 21-n is posted, and the information screen on which the reservation status of the facilities 21-1 to 21-n is posted And a region 102 is provided.

  When the area 102 for accessing the information screen on which the reservation status of the facility 25-1 is posted is specified by clicking or the like on the facility list page displayed on the residential PC 25-1 (step S9), the facility 25- An information screen on which one reservation status is posted is transmitted from the information screen management unit 41 (step S10), and is received and displayed by the residential PC 25-1 (step S11).

  FIG. 4 is a diagram showing an example of a reservation status posting screen transmitted from the information screen management unit 41 of the reservation management center 40 shown in FIG. 1 and received and displayed by the in-house PC 25-1.

  As shown in FIG. 4, the reservation status posting screen transmitted from the information screen management unit 41 of the reservation management center 40 shown in FIG. 1 and received and displayed by the in-house PC 25-1 is designated in step S9. The reservation status for the facility 21-1 is posted. The reservation status posting screen described above is stored in the reservation application of the in-house PC 25-1, and only the information for configuring the reservation status posting screen is transmitted from the information screen management unit 41. -1, the reservation status posting screen may be configured and displayed using the information transmitted from the information screen management unit 41. That is, the format of the reservation status posting screen is stored in the reservation application of the in-house PC 25-1, and only the reservation information is transmitted from the information screen management unit 41. It is also conceivable that the reservation information transmitted from the information screen management unit 41 is incorporated and displayed.

  In the reservation status posting screen displayed on the residential PC 25-1, when a desired date and time is designated by clicking or the like from the date and time when the reservation status of the facility 25-1 is empty (step S12), the reservation information In the management unit 42, for the facility 25-1 designated in step S9, the user who owns the IC card 10 in which the unique information authenticated in step S6 is written is designated in step S12. Is registered in the reservation information database 43 (step S13). In the reservation information management unit 42, unique information, user ID and password, and the user's name and room number are registered in association with each other, and the unique information or use authenticated in step S6 is registered. The user name and room number associated with the user ID and password are registered in the reservation information database 43 and managed. At that time, a flag indicating temporary reservation is set in the reservation information.

  In step S6, if the unique information transmitted from the in-house PC 25-1 is not registered in advance, the reservation management center 40 notifies that the authentication is impossible (step S14), and the in-house PC 25 This is displayed at -1 (step S15).

  Next, a process for making a main reservation for the facility 21-1 that has made a provisional reservation will be described by taking an example of a process for making a main reservation for using the facility 21-1 at the kiosk terminal 23.

  FIG. 5 is a flowchart for explaining processing in the case where the reservation of the facility 21-1 is performed at the kiosk terminal 23 shown in FIG.

  When making a real reservation of the facility 21-1 at the kiosk terminal 23 shown in FIG. When the information screen for making the reservation is accessed at the kiosk terminal 23 (step S21), the user for inputting information for identifying the user from the information screen management unit 41 of the reservation management center 40 An information input screen is transmitted (step S22).

  The user information input screen transmitted from the information screen management unit 41 of the reservation management center 40 is received and displayed by the kiosk terminal 23 via the Internet 50 (step S23), and thereafter the information reading unit in the kiosk terminal 23. When the IC card 10 is tapped and the unique information written on the IC card 10 is read, the read unique information is transmitted from the kiosk terminal 23 (step S24).

  The unique information transmitted from the kiosk terminal 23 is received by the information screen management unit 41 of the reservation management center 40 via the Internet 50 (step S25), and then to the reservation information management unit 42 via the communication unit 44. Be notified.

  In the reservation information management unit 42, the reservation information registered in the reservation information database 43 in association with the card ID notified from the information screen management unit 41 is searched (step S26), and the searched reservation information is transmitted to the communication unit. The information screen management unit 41 is notified via 44. In the reservation information management unit 42, the facility 25-1 for which the temporary reservation has been made is registered and managed in the reservation information database 43 in association with the unique information written in the IC card 10. When the unique information is notified from the screen management unit 41, the facility 25-1 managed in association with the unique information is searched.

  In the information screen management unit 41, a reservation information list page on which the reservation information notified from the reservation information management unit 42 is posted is created and transmitted (step S27).

  The reservation information list page transmitted from the information screen management unit 41 is received and displayed at the kiosk terminal 23 via the Internet 50 (step S28).

  FIG. 6 is a diagram showing an example of a reservation information list page that is transmitted from the information screen management unit 41 of the reservation management center 40 shown in FIG. 1 and received and displayed at the kiosk terminal 23.

  As shown in FIG. 6, the reservation information list page transmitted from the information screen management unit 41 of the reservation management center 40 shown in FIG. A list of reservation information registered in the reservation information database 43 in association with the unique information read from the list is posted, and for each reservation information, a check-out button for making a reservation by paying a usage fee 103 is provided. In addition, the reservation information list page described above is stored in the reservation application of the kiosk terminal 23, and only the information for configuring the reservation information list page is transmitted from the information screen management unit 41. It is also conceivable to configure and display a reservation information list page using information transmitted from the information screen management unit 41. That is, the format of the reservation information list page is stored in the reservation application of the kiosk terminal 23, and only the reservation information is transmitted from the information screen management unit 41. In the kiosk terminal 23, the information screen is included in the format of the reservation information list page. It is also conceivable that the reservation information transmitted from the management unit 41 is incorporated and displayed.

  In the reservation information list page displayed on the kiosk terminal 23, when the settlement button 103 of the facility 25-1 is designated by clicking or the like (step S29), the kiosk terminal 23 reads out from the IC card 10 in step S24. The unique information and the usage fee information of the facility 25-1 are transmitted (step S30).

  The unique information and usage fee information transmitted from the kiosk terminal 23 are received by the reservation management center 40 via the Internet 50 (step S31), and then transmitted from the reservation management center 40 to the payment management center 30 ( Step S32).

  When the unique information and the usage fee information transmitted from the reservation management center 40 are received by the payment management center 30 (step S33), the received unique information is received in the amount information management unit 31 of the payment management center 30. The amount information registered in the amount information database 32 in association with is searched (step S34). Here, in the money amount information management unit 31, when the deposit process is performed using the IC card 10 in the kiosk terminal 23 or the like, the unique information written in the IC card 10 is associated with the deposited amount. When it is registered and managed in the amount information database 32 and specific information is specified, the amount information corresponding to the specific information can be searched.

  After the amount information associated with the unique information is retrieved by the amount information management unit 31, a usage fee subtraction command is transmitted from the payment management center 30 (step S 35). The retrieved money amount information is updated using the usage fee information received in step S33 (step S36).

  The subtraction instruction for the usage fee transmitted from the settlement management center 30 is received by the kiosk terminal 23 via the Internet 50 (step S37), the settlement application is started in the kiosk terminal 23, and the amount information is received from the IC card 10. The read money amount information is updated using the usage fee information of the facility 25-1, and written in the IC card 10 (step S38).

  When the updating of the amount information of the IC card 10 is completed at the kiosk terminal 23, a notification of completion of the update process is transmitted from the kiosk terminal 23 to the settlement management center 30 (step S39).

  When the update management completion notification transmitted from the kiosk terminal 23 is received by the payment management center 30 via the Internet 50 (step S40), the payment management center 30 notifies the reservation management center 40 that the payment has been completed. (Step S41).

  When the settlement management center 30 notifies the reservation management center 40 that the settlement is completed (step S42), the reservation information management unit 42 changes the provisional reservation of the facility 25-1 designated in step S29 to the actual reservation. It is changed (step S43). As described above, in the reservation information management unit 42, a flag indicating a temporary reservation is set when a temporary reservation is made for the facility 25-1, and this flag is changed to a flag indicating a main reservation. As a result, the reservation information of the facility 25-1 managed as a provisional reservation is managed as a main reservation.

  Thereafter, the reservation management center 40 notifies the kiosk terminal 23 that the actual reservation has been made (step S44).

  When the reservation management center 40 notifies the kiosk terminal 23 that the reservation has been made, the reservation is received and displayed by the reservation application in the standby state at the kiosk terminal 23 (step S45).

  Next, a process when using the facility 21-1 that has made the reservation will be described.

  FIG. 7 is a flowchart for explaining processing when the facility 21-1 shown in FIG. 1 is used.

  Each of the facilities 21-1 to 21-n provided in the apartment facility 20 is controlled to be locked / unlocked by the electronic lock as described above, and the security management server 22 locks and unlocks the electric lock. It is controlled.

  From the security management server 22, a reservation information transmission request managed as a real reservation is transmitted to the reservation management center 40 at regular intervals (step S 51). The reservation management center 40 receives the security management server 22. The reservation information registered and managed as the main reservation in the reservation information database 43 is transmitted in response to the transmission request from (step S52). The reservation information is the name of the facility 21-1 to 21-n or the information that can specify the facility 21-1 to 21-n and each of the facilities 21-1 to 21-n. This reservation consists of a card ID registered in association with the reservation information database 43.

  The reservation information transmitted from the reservation management center 40 is received by the security management server 22 via the Internet 50 (step S53).

  Thereafter, when the user who reserved the facility 21-1 goes to the facility 21-1 at the reserved date and places the IC card 10 in the information reading device 28-1 provided at the entrance of the facility 21-1, Then, the information reading device 28-1 reads the unique information written in the IC card 10 (step S54), and the read unique information is transmitted to the security management server 22 (step S55). At this time, information that can identify the facility 21-1 is also transmitted to the security management server 22 together with unique information.

  When the unique information transmitted from the information reading device 28-1 is received by the security management server 22 (step S56), the security management server 22 includes the reservation information received from the reservation management center 40 in step S53. Thus, the reservation information managed in association with the specific information is searched, and it is confirmed whether or not the reservation information uses the facility 21-1 at the current date and time (step S57). .

  When it is confirmed in the security management server 22 that the reservation information associated with the unique information transmitted from the information reading device 28-1 uses the facility 21-1 at the current date and time. The electronic lock of the facility 21-1 is controlled (step S58), whereby the electronic lock of the facility 21-1 is unlocked, and the user uses the facility.

  Hereinafter, processing when an abnormality occurs in the reservation management center 40 will be described.

  FIG. 8 is a flowchart for explaining a process when an abnormality occurs in the reservation management center 40 shown in FIG.

  The security management server 22 monitors the operation state of the reservation management center 40 at regular intervals (step S61), and the reservation management center 40 notifies the security management server 22 of the operation state at regular intervals. (Step S62).

  When it is determined in the security management server 22 that an abnormality has occurred in the reservation management center 40 (step S63), first, the mode of the security management server 40 is set to lock / unlock the facilities 21-1 to 21-n as described above. In addition to unlocking, the mode is changed to a mode for managing reservations for the facilities 21-1 to 21-n (step S64). It should be noted that the occurrence of an abnormality in the reservation management center 40 in the security management server 22 is notified that an abnormality has occurred from the reservation management center 40 or that there is no notification of the operating state from the reservation management center 40 for a certain period of time. Etc. The mode change of the security management server 22 is indicated when the operation status of the reservation management center 40 is displayed on the display connected to the security management server 22 and it is determined that an abnormality has occurred in the reservation management center 40. May be displayed on the display, and the mode change may be set from the outside using a GUI.

  Further, a command to change the communication destination of the kiosk terminal 23 to only the security management server 22 is transmitted from the security management server 22 to the kiosk terminal 23 (step S65).

  When an instruction to change the communication destination to only the security management server 22 is received at the kiosk terminal 23 (step S66), the communication destination is changed at the kiosk terminal 23, and thereafter, reservation of the facilities 21-1 to 21-n is performed. When the operation for performing the above is performed (step S67), the security management server 22 performs the reservation management similar to the above-described reservation management center 40 (step S68). At this time, since the security management server 22 performs reservation management for the facilities 21-1 to 21-n instead of the reservation management center 40, the billing associated with the use of the facilities 21-1 to 21-n. No processing is performed, for example, the usage fee of the facilities 21-1 to 21-n is notified to the user by e-mail or the like every month, and the usage fee is collected.

  The unique information written in the IC card 10 described above includes a plurality of information such as information such as a card ID corresponding to the IC card 10 on a one-to-one basis, a room number, etc. It is conceivable to use information allocated to the IC card 10.

  Moreover, in this form, although the case where temporary reservation of utilization of the facilities 21-1 to 21-n was performed using the in-house PCs 25-1 to 25-N was described as an example, the present invention is not limited thereto. It is also conceivable to use the kiosk terminal 23 or the concierge front terminal 24. It is also conceivable to use an external PC or mobile phone that can be connected to the Internet 50.

  Moreover, it is not limited to managing the facilities 21-1 to 21-n provided in one condominium facility 20, but managing the facilities provided in a plurality of condominium facilities in an integrated manner or limited to condominium facilities. It is also conceivable to manage the facilities that were established.

It is a figure which shows one Embodiment of the facility management system of this invention. It is a flowchart for demonstrating the process in the case of making a temporary reservation of a facility with the in-home PC shown in FIG. It is a figure which shows an example of the facility list page which is transmitted from the information screen management part of the reservation management center shown in FIG. It is a figure which shows an example of the reservation status posting screen which is transmitted from the information screen management part of the reservation management center shown in FIG. It is a flowchart for demonstrating the process in the case of making a real reservation of a facility with the kiosk terminal shown in FIG. It is a figure which shows an example of the reservation information list page transmitted from the information screen management part of the reservation management center shown in FIG. 1, and received and displayed by the kiosk terminal. It is a flowchart for demonstrating the process in the case of using the plant | facility shown in FIG. It is a flowchart for demonstrating the process when abnormality generate | occur | produces in the reservation management center shown in FIG.

Explanation of symbols

10 IC Card 20 Condominium Facility 21-1 to 21-n Facility 22 Security Management Server 23 Kiosk Terminal 24 Concierge Front PC
25-1-25-N Residential PC
26 switch 27, 33, 44 communication unit 28-1 to 28-n information reading device 30 settlement management center 31 amount information management unit 32 amount information database 40 reservation management center 41 information screen management unit 42 reservation information management unit 43 reservation information database 50 Internet

Claims (3)

A facility management system that manages facilities that require reservations and payment of usage fees,
An information recording medium in which identification information and amount information are written and the amount information can be updated;
Reservation management means for providing information for configuring an information screen for reserving a facility and managing reservation information of a facility reserved using the information screen;
Payment management means for managing the money amount information written in the information recording medium in association with the identification information written in the information recording medium;
The identification information and the amount information can be read from the information recording medium, and when the facility is reserved using the information screen, the identification information and the amount information are read from the information recording medium, The amount information is updated using a facility usage fee and written to the information recording medium, and the identification information and the usage fee information are transmitted to the reservation management means,
The reservation management means manages the contents reserved using the information screen in association with the identification information transmitted from the terminal, and the identification information and the usage fee information transmitted from the terminal. To the payment management means,
When the identification information and the usage fee information are transmitted from the reservation management unit, the settlement management unit updates the amount information managed in association with the identification information using the usage fee information. Facility management system. In the facility management system according to claim 1,
Information reading means provided for each facility and reading the identification information from the information recording medium;
Security management means for acquiring reservation information managed by the reservation management means and unlocking the facility where the reservation is managed in association with the identification information read by the information reading means; Feature facility management system. In the facility management system according to claim 2,
The security management means monitors the operation state of the reservation management means, and when an abnormality occurs in the operation of the reservation management means, notifies the terminal that the communication destination is changed to the security management means. A facility management system that provides information for configuring an information screen for reserving a facility to the terminal and manages reservation information of the reserved facility using the information screen.

Images