JP2006024071A5 - - Google Patents

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JP2006024071A5
JP2006024071A5 JP2004202849A JP2004202849A JP2006024071A5 JP 2006024071 A5 JP2006024071 A5 JP 2006024071A5 JP 2004202849 A JP2004202849 A JP 2004202849A JP 2004202849 A JP2004202849 A JP 2004202849A JP 2006024071 A5 JP2006024071 A5 JP 2006024071A5
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word
answer
speech
words
contents
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JP2004202849A
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JP2006024071A (en
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Priority to JP2004202849A priority Critical patent/JP2006024071A/en
Priority claimed from JP2004202849A external-priority patent/JP2006024071A/en
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Publication of JP2006024071A5 publication Critical patent/JP2006024071A5/ja
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Claims (11)

文字情報を入力する入力手段と、
前記文字情報を品詞ごとに分解する品詞分解手段と、
任意の品詞の単語のみ抽出する品詞抽出手段と、
複数の単語と前記複数の単語に対応する1つの記号とが対応して記憶された単語グループ記憶手段を検索し、前記抽出した単語が前記単語グループ記憶手段に含まれる場合には前記抽出した単語を対応する前記記号に置き換える単語置換手段と、
前記抽出された単語および前記置き換えた記号から任意の単語もしくは記号をキーワードとして抽出するキーワード抽出手段と、
前記品詞分解手段および前記単語置換手段によりあらかじめ品詞分解および記号への置換えのなされた問合せ内容と前記問合せ内容に対応する回答内容とを記憶する問合せ記憶手段に対して前記キーワードを用いて検索を行い該当する問合せ内容に対応する回答内容を出力する回答検索手段と、
を備える自動回答検索装置。
An input means for inputting character information;
Part-of-speech decomposition means for decomposing the character information for each part of speech;
A part-of-speech extraction means for extracting only words of any part of speech;
A word group storage unit in which a plurality of words and one symbol corresponding to the plurality of words are stored correspondingly is searched, and the extracted word is included when the extracted word is included in the word group storage unit Word replacement means for replacing with the corresponding symbol;
Keyword extracting means for extracting any word or symbol as a keyword from the extracted word and the replaced symbol;
A search is performed using the keyword with respect to query storage means for storing the contents of a query that has been previously part-of-speech decomposed and replaced with a symbol by the part-of-speech decomposing means and the word replacing means, and the answer contents corresponding to the query contents. An answer search means for outputting answer contents corresponding to the corresponding inquiry contents;
An automatic answer retrieval apparatus comprising:
複数の単語が記憶された削除語記憶手段に前記品詞抽出手段により抽出された各単語がそれぞれ含まれているか否かを判定し、前記削除語記憶手段に含まれていない単語のみを抽出する単語削除手段を備えることを特徴とする請求項1に記載の自動回答検索装置。 A word for determining whether or not each word extracted by the part-of-speech extraction means is included in the deleted word storage means storing a plurality of words, and extracting only the words not included in the deleted word storage means The automatic answer retrieval apparatus according to claim 1, further comprising a deletion unit. 複数の単語が記憶された削除語記憶手段に前記品詞抽出手段により抽出された各単語および前記単語置換手段により置換された各単語がそれぞれ含まれているか否かを判定し、前記削除語記憶手段に含まれていない単語のみを抽出する単語削除手段を備えることを特徴とする請求項1に記載の自動回答検索装置。 It is determined whether or not each word extracted by the part-of-speech extraction unit and each word replaced by the word replacement unit are included in the deletion word storage unit in which a plurality of words are stored, and the deletion word storage unit The automatic answer retrieval apparatus according to claim 1, further comprising: a word deletion unit that extracts only words that are not included in the list. 複数の単語が記憶された削除語記憶手段に前記品詞分解手段により分解された各単語がそれぞれ含まれているか否かを判定し、前記削除語記憶手段に含まれていない単語のみを抽出する単語削除手段を備えることを特徴とする請求項1に記載の自動回答検索装置。 A word for determining whether or not each word decomposed by the part-of-speech decomposing unit is included in the deleted word storing unit storing a plurality of words, and extracting only the words not included in the deleted word storing unit The automatic answer retrieval apparatus according to claim 1, further comprising a deletion unit. 前記回答検索手段にて該当する問合せ内容の数が所定数以上の場合に前記キーワードの数を増やすことを特徴とする請求項1に記載の自動回答検索装置。 2. The automatic answer search apparatus according to claim 1, wherein the number of the keywords is increased when the number of inquiry contents corresponding to the answer search means is a predetermined number or more. 前記品詞抽出手段にて抽出する品詞の種類を増やし再度前記キーワードの抽出を行うことを特徴とする請求項5に記載の自動回答検索装置。 6. The automatic answer retrieval apparatus according to claim 5, wherein the type of part of speech extracted by the part of speech extraction means is increased and the keyword is extracted again. 前記回答検索手段にて該当する問合せ内容の数が所定数以下の場合に前記キーワードの数を減らすことを特徴とする請求項1に記載の自動回答検索装置。 2. The automatic answer search apparatus according to claim 1, wherein the number of the keywords is reduced when the number of inquiry contents corresponding to the answer search means is equal to or less than a predetermined number. 前記品詞抽出手段にて抽出する品詞の種類を減らし再度前記キーワードの抽出を行うことを特徴とする請求項7に記載の自動回答検索装置。 8. The automatic answer searching apparatus according to claim 7, wherein the type of part of speech extracted by the part of speech extraction means is reduced and the keyword is extracted again. 前記品詞分解手段および前記単語置換手段により品詞分解および記号への置換えのなされた前記文字情報と、前記回答検索手段より出力された回答内容から選択された回答内容とを対応させて前記問合せ記憶手段に記憶する回答選択追加手段を有することを特徴とする請求項1に記載の自動回答検索装置。 The inquiry storage means in which the part-of-speech decomposition means and the word replacement means make the part-of-speech decomposition and replacement with a symbol correspond to the answer contents selected from the answer contents output from the answer search means 2. The automatic answer retrieval apparatus according to claim 1, further comprising answer selection / addition means for storing the answer. 前記品詞分解手段および前記単語置換手段により品詞分解および記号への置換えのなされた前記文字情報と、前記入力手段に入力された回答とを対応させて前記問合せ記憶手段に記憶する回答新規追加手段を有することを特徴とする請求項1に記載の自動回答検索装置。 New answer adding means for storing in the inquiry storage means the character information subjected to part of speech decomposition and replacement with a symbol by the part of speech decomposition means and the word replacement means and the answer input to the input means in association with each other The automatic answer retrieval apparatus according to claim 1, further comprising: 複数の単語が対応して記憶された単語グループ記憶手段と、A word group storage means in which a plurality of words are stored correspondingly;
問合せ内容と前記問合せ内容に対応する回答内容とを記憶する問合せ記憶手段と、Inquiry storage means for storing inquiry contents and answer contents corresponding to the inquiry contents;
文字情報を入力する入力手段と、An input means for inputting character information;
前記文字情報を品詞ごとに分解する品詞分解手段と、Part-of-speech decomposition means for decomposing the character information for each part of speech;
任意の品詞の単語のみ抽出する品詞抽出手段と、Part-of-speech extraction means for extracting only words of any part of speech;
前記抽出した単語と前記単語グループ記憶手段に記憶された複数の単語とを用いて検索を行い該当する問合せ内容に対応する回答内容を出力する回答検索手段と、An answer search means for performing a search using the extracted words and a plurality of words stored in the word group storage means and outputting answer contents corresponding to the corresponding inquiry contents;
を備える自動回答検索装置。An automatic answer retrieval apparatus comprising:
JP2004202849A 2004-07-09 2004-07-09 Automatic reply retrieving device Pending JP2006024071A (en)

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JP2008021077A (en) * 2006-07-12 2008-01-31 Nec Fielding Ltd Case reference system, case reference method, case storage server, and program
JP6649582B2 (en) * 2016-02-23 2020-02-19 富士通株式会社 Search control program, search control device, and search control method
JP7023535B2 (en) * 2020-02-21 2022-02-22 株式会社Pid Information retrieval system, information retrieval program, and information retrieval method

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JPH09101966A (en) * 1995-10-04 1997-04-15 Toshiba Corp Answer supporting system
JPH09198409A (en) * 1996-01-19 1997-07-31 Hitachi Ltd Extremely similar docuemtn extraction method
JP4073989B2 (en) * 1997-12-09 2008-04-09 株式会社東芝 Natural language search input device
JP3178421B2 (en) * 1998-07-01 2001-06-18 日本電気株式会社 Text search device and computer-readable recording medium storing text search program
JP2002140364A (en) * 2000-10-31 2002-05-17 Seiko Epson Corp Information retrieval system, contents retrieval system contents distribution system, and storage medium
JP2003016104A (en) * 2001-07-04 2003-01-17 Sharp Corp Retrieving device and program recording medium
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