JP2005149064A - Commodity sales data processor - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To solve a cause of an error concerned with coin insertion to a change dispenser. <P>SOLUTION: Sales processing for a commodity transaction is performed and change data are outputted to the change dispenser for automatically discharging change based on the change data. An actual balance which is an actual balance in the change dispenser at the end of the transaction is compared with a logical balance which is a logical balance in the change dispenser (step S8), and when both the balances do not coincide with each other (N in step S9), an error notification picture G1 e.g. is displayed and non-coincidence between the actual balance and the logical balance is notified (step S11). <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a merchandise sales data processing apparatus such as an ECR (Electronic Cash Register) or a POS (Point Of Sales) terminal to which a change machine is connected.

  Conventionally, for example, there is a system configured by connecting a change machine to a POS terminal. In this system, the sales registration of the product purchased by the customer is performed at the POS terminal, and after the registration, when a cash custody operation is performed, a change calculation is performed to reduce the total amount of the registered product from the deposit amount, The change data is sent to the change machine, and money equivalent to change is automatically paid out from the change machine. Therefore, the cashier delivers the money paid out from the change machine together with the receipt to the customer, and throws the money paid by the customer into the change machine so that it can be recycled as change.

  In the merchandise sales data processing device, when the operation mode is the inspection mode, the sales amount grasped by the merchandise sales data processing device is compared with the fluctuation amount in the change machine to check whether or not they match, and the inspection report A check function is provided. At a store, for example, at the end of the business day, a check error function is used to check whether the amount of sales matches the amount of change in the change machine. In Patent Document 1, the above-described check can be performed for each cashier.

JP-A-10-198866

  By the way, normally, the sales amount and the change amount of the change machine match, but there may be an error that they do not match for some reason. This can be attributed to the deposit of the deposit by the cashier, the erroneous input of the deposit amount, or the loss of the deposit due to dropping the deposit to the floor when depositing into the change machine.

  When such an error occurs, it is desirable to pursue the cause at that time and to solve the problem. However, in the conventional merchandise sales data processing device, the store side notices the error that the sales amount and the change amount of the change machine are different. Since this is an error check job, it is impossible to resolve the cause of the error when an error occurs.

  An object of the present invention is to make it possible to solve the cause of an error when an error relating to payment to a change machine occurs.

  The present invention is the actual amount acquisition means for acquiring the actual amount of money in the change machine at the end of the transaction from the change machine, and the theoretical amount of money in the change machine at the end of the transaction. A theoretical inventory acquisition means for acquiring a theoretical inventory; a determination means for comparing the acquired actual inventory with the theoretical inventory to determine whether or not they match; the actual inventory and the And a notifying means for notifying that when the determining means determines that the theoretical stock is not consistent.

  ADVANTAGE OF THE INVENTION According to this invention, when the error regarding the payment to a change machine generate | occur | produces, the solution of the cause of the error can be aimed at.

  An embodiment of the present invention will be described with reference to the drawings.

  FIG. 1 is a block diagram showing a system according to the present embodiment. The system of the present embodiment is configured by connecting a change machine 2 via a communication cable 3 to a POS terminal 1 which is a merchandise sales data processing apparatus.

  FIG. 2 is a functional block diagram showing the change machine 2. The change machine 2 handles both banknotes and money. As shown in FIG. 2, the money storage unit 11 that stores banknotes and coins in denominations, and the money of money stored in the money storage unit 11. The stored number storage unit 12 for storing the number of types, the money insertion slot 13 for inserting bills and coins to be replenished as customer payments and change reserves, and the money inserted (deposited) from the money insertion slot 13 There are provided sorting means 14 for sorting by type and storing the money in the money storage unit 11, and input number counting means 15 for counting the number of money sorted by the sorting means 14 for each money type.

  Further, based on the POS interface 16 that receives change data and the like transmitted from the POS terminal 1, change data received via the POS interface 16, and the stored money number data stored in the stored number storage unit 12. A payout / payout number calculating means 17 for calculating the number of payouts according to denomination, a payout means 18 for paying out the money stored in the money storage section 11 one by one for each denomination, and the payout means 18 paying out from the money storage section 11. The change payout opening 19 for receiving the paid money, the payout number counting means 20 for counting the number of money paid out by the payout means 18, and the payout number of the money type counted by the payout number counting means 20 are the number of payouts. A monetary payout control means 21 for operating the payout means 18 to pay out change until it matches the number of payouts calculated by the calculating means 17; A storage number update means 22 is provided for updating the value in the storage number storage section 12 based on the number of inserted money types counted by the number-of-insertion counting means 15 and the number of paid-out money numbers counted by the number-of-payout counting means 20. .

  Further, in the present embodiment, when the change machine 2 receives a stock request command via the POS interface 16, it reads the stored number data of the money type stored in the stored number storage unit 12 and stores the current cash amount. A cash balance calculating means 23 is provided for calculating the balance, which is the total amount, and sending it to the POS terminal 1 via the POS interface 16.

  FIG. 3 is a block diagram showing the POS terminal 1, and FIG. 4 is a schematic diagram showing the structure of the change machine balance table T1. As shown in FIG. 3, the POS terminal 1 includes a microcomputer 31 (hereinafter referred to as “microcomputer”), a keyboard 32 serving as a closing declaration means, a mode key 33, a cashier display 34, a customer display 35, a code scanner 36, The printer includes a thermal printer 37 and a buzzer 43.

  The microcomputer 31 is a ROM (Read Only Memory) that stores in advance fixed data such as an activation program via a bus line 39 such as an address bus and a data bus in a central processing unit (CPU) 38 that centrally controls each unit. ) 40, a RAM (Random Access Memory) 41 that constitutes various buffers such as a sales buffer and a print buffer, and stores various data in a rewritable manner, and a timer 42 that measures the date and date and time are connected to each other. Yes. The RAM 41 is backed up by a battery (not shown).

  In the RAM 41, a change machine amount table T1 as shown in FIG. The change amount table T1 includes a theoretical amount area 51 that stores a theoretical amount that is the theoretical amount of the change machine 2, and an actual amount that is the actual amount of the change machine 2 at the end of the transaction. Is actually provided.

  As shown in FIG. 3, an HDD (Hard Disk Drive) 55 is connected to the bus line 39 connected to the CPU 38. In addition to a computer program for operating the microcomputer 31, a product master file is connected to the HDD 55. A journal file is stored. The product master file is a file that stores product names, unit prices, etc. in association with product codes. The journal file is a file that stores journal data such as sales details and sales amount as sales data in association with a transaction number.

  The computer program stored in the HDD 55 is written in the RAM 41 together with various files such as a product master file when the POS terminal 1 is activated, and thus the microcomputer 31 can control the drive of each unit. Next, each part that is driven and controlled by the microcomputer 31 will be described with reference to FIG.

  The keyboard 32 is provided with various keys such as a numeric key, a PLU key, a department key, a subtotal key, a deposit / current total key, a clear key, an enter key, and a reset key. The keyboard 32 is connected to the bus line 39 via the keyboard controller 68, and inputs a signal corresponding to the operated key to the microcomputer 31 by the operation of the keyboard controller 68. Specifically, the deposit / current total key is operated to input a closing signal to the microcomputer as a closing declaration indicating the end of sales registration of the product in the sales process.

  The mode key 33 is connected to the bus line 39 via the mode key controller 69, and inputs a signal corresponding to the switching position to the microcomputer 31 by the operation of the mode key controller 69. In response to the output signal from the mode key 33, the microcomputer 31 sets the operation mode of the POS terminal 1 to each business mode such as a registration mode, a setting mode, a checkout mode, and an inspection mode.

  The cashier display 34 and the customer display 35 are connected to the bus line 39 via the display controllers 70 and 71, and when display data from the microcomputer 31 is input to the display controllers 70 and 71, the display controller 70 and 71. It is driven by 71 to display predetermined items.

  The code scanner 36 optically reads a product code such as a barcode, is connected to the bus line 39 via the scanner controller 72, and transmits the read product code data to the microcomputer 31 by the operation of the scanner controller 72. .

  The thermal printer 37 is connected to the bus line 39 via the printer controller 73 and is driven and controlled by the microcomputer 31. Further, the thermal printer 37 has a built-in cutter (not shown) and is driven and controlled by the microcomputer 31. As a result, the thermal printer 37 prints necessary items as a receipt on a receipt sheet, which is a long sheet (not shown), and cuts and issues it as a receipt.

  The buzzer 43 is connected to the bus line 39 via the buzzer controller 44 and is driven and controlled by the microcomputer 31 to emit sound.

  In addition, a communication interface 74 connected to the change machine 2 via the communication cable 3 and managing data communication with the change machine 2 is connected to the bus line 39 and is driven and controlled by the microcomputer 31. .

  Next, sales processing executed by the CPU 38 in accordance with the computer program will be described based on the flowchart shown in FIG. This sales process is executed in the registration mode.

  First, when the registration mode is selected, a change machine stock amount table T1 (see FIG. 4) is formed in the RAM 41, and then an initial value of a theoretical stock amount in the change machine 2 is acquired (step S1). Specifically, a request command for requesting transmission of the current cash amount is sent to the change machine 2. Then, the current actual balance amount transmitted from the change machine 2 is received. The received actual stock is stored as an initial value of the theoretical stock in the theoretical stock area 51 of the change machine stock table T1.

  Next, sales registration processing is executed (step S2). In the sales registration process, first, the data of the actual cash amount area 52 of the change machine cash amount table T1 is deleted. For example, when a product code attached to a product is read and input by the code scanner 36, the product master file is searched based on the read and input product code, and the product name, unit price, etc., corresponding to the product code. Are registered based on the product code and the read product name, unit price, etc., and this process is repeated until the subtotal key is pressed. Then, the sales amount of the transaction is calculated and stored in the RAM 41 in response to pressing of the subtotal key.

  Next, when it is detected that the customer has finished registering the product to be purchased and that the customer declares that the customer pays the price in cash by operating the deposit / cash key (step S3), the closing process is performed. Is executed (step S4). In the closing process, the deposit amount from the customer input by the numeric key of the keyboard 32 is acquired, and the change amount is calculated by subtracting the sales amount of the transaction stored in the RAM 41 from the deposit amount. Send change data. Then, receipt printing issuance by the thermal printer 37, journal recording in a journal file, and the like are performed.

  On the other hand, the change machine 2 that has received change data from the POS terminal 1 pays out change based on the change data.

  Next, the POS terminal 1 calculates the theoretical balance in the change machine 2 at the end of the transaction (step S5, theoretical balance acquisition means). This is obtained by adding the sales amount of the transaction stored in the RAM 41 to the amount stored in the theoretical balance area 51 of the change machine balance table T1.

  And it waits until the payment deadline of the deposit to the change machine 2 (N of step S6). The payment deadline is a specified time (for example, 30 seconds) after the closing declaration is made in step S5. In step S6, the payment deadline is treated as the end of the transaction, thereby specifying the end of the transaction (specifying means). The cashier only has to deposit the deposit into the change machine within this payment period.

  If it is determined that the specified time has passed after the declaration of closing and the payment deadline has been reached (Y in step S6), the actual balance of the change machine 2 at this time is acquired (step S7, actual balance acquisition means). Specifically, a request command for requesting transmission of the current cash amount is sent to the change machine 2. Then, the current actual balance amount transmitted from the change machine 2 is received. The received actual money amount of the change machine 2 is stored in the actual money area 52 of the change machine money amount table T1.

  Next, the theoretical balance and the actual balance of the change machine 2 in the transaction stored in the change machine balance table T1 are compared to determine whether or not they match (step S8, determination means). .

  If the theoretical balance and the actual balance match (Y in step S9), there is no problem in the depositing operation, and the process proceeds to step S10.

  On the other hand, if it is determined in step S8 that the theoretical stock does not match the actual stock (N in step S9), an error process is executed because there is some problem in the depositing operation (step S11, notification means). . Specifically, the error notification screen G1 shown in FIG. 6 is displayed on the cashier display 34 to notify that the theoretical balance and the actual balance do not match and that there is some problem in the depositing work, and the following Prohibit execution of transaction sales registration process. As shown in FIG. 6, the error notification screen G1 includes a comment 81 (for example, “a deposit error has occurred”) indicating that there is some problem in the deposit work because the theoretical balance and the actual balance do not match. It is displayed. Further, the error notification screen G1 displays a password input area 82 for inputting an error cancel password for canceling the error (ending the error process). This error processing continues until the error cancel password is input to the password input area 82 on the error notification screen G1 and the enter key is operated (N in step S12). As a means for notifying that there is a problem in the depositing work because the theoretical balance does not match the actual balance, for example, a notification with a buzzer 43 sounding may be used.

  When the error release password is input to the password input area 82 on the error notification screen G1 by the keyboard 32 and the enter key is operated (Y in step S12), the error process is terminated and the reset process is executed ( Step S13). In the reset process, data in the theoretical balance area 51 of the change machine balance table T1 is deleted. Then, the process proceeds to step S10.

  In step S10, it is determined whether or not the registration mode is ended. If it is ended (Y in step S10), the process is ended. If not ended (N in step S12), the process returns to step S2 and the transaction is performed. The sales registration process for the next transaction following is executed.

  Thus, in the present embodiment, for each transaction, the theoretical balance in the change machine is compared with the actual balance, and if they do not match, it is notified that a deposit error has occurred. When a deposit error occurs, the cause of the error can be investigated, and it is easy to determine whether the cause of the deposit error is the receipt of a deposit by the cashier, an incorrect entry of the deposit amount, or the loss of the deposit Can be specified. As a result, when a deposit error occurs, the cause of the deposit error can be quickly resolved.

  In addition, by notifying the deposit error in this way, it is possible to prevent the cashier from wearing a deposit from the customer, and this kind of fraud can be prevented in advance.

  In the present embodiment, the keyboard 32 which is a closing declaration means for performing a closing declaration indicating the end of sales registration of a product in sales processing, and the end of the transaction when a specified time has passed since the closing declaration was made. By providing a specific means to identify as the time of the deposit, if the deposit is not deposited in the change machine within the prescribed time from the closing declaration, a deposit error will occur, so the cashier will advance the deposit so as not to cause a deposit error. Therefore, the cashier's work speed can be improved.

It is a block diagram which shows the system of one embodiment of this invention. It is a functional block diagram which shows a change machine. It is a block diagram which shows a POS terminal. It is a schematic diagram which shows the structure of a change machine stock amount table. It is a flowchart which shows the flow of a sales process. It is a schematic diagram which shows an error alerting | reporting screen.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 ... POS terminal (product sales data processing apparatus), 2 ... Change machine, 32 ... Keyboard (tightening declaration means), Step S5 ... Theoretical stock acquisition means, Step S6 ... Identification means, Step S7 ... Actual stock acquisition means, Step S8 ... determination means, step S11 ... notification means

Claims (2)

In a merchandise sales data processing apparatus that executes sales processing in merchandise transactions and outputs change data to a change machine that executes automatic change dispensing based on change data,
An actual amount acquisition means for acquiring from the change machine an actual amount that is an actual amount in the change machine at the end of the transaction;
A theoretical stock acquisition means for obtaining a theoretical stock that is a theoretical stock in the change machine at the end of the transaction;
A judging means for comparing the acquired actual stock and the theoretical stock and judging whether or not they match;
When the determination unit determines that the actual balance and the theoretical balance do not match, a notification unit that notifies that fact;
A product sales data processing device comprising: Closing declaration means for declaring the closing of sales registration of products in sales processing,
2. The product sales data processing apparatus according to claim 1, further comprising: a specifying unit that specifies a time when a specified time has passed since the closing declaration is made as an end of the transaction.

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