JP2005092377A - Terminal operation system using ic card - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a terminal operation system using an IC card that meets barrier-free requirements and CRM by switching functions of a terminal such as an ATM to states suitable for each user who uses the terminal in dependence on each user's condition. <P>SOLUTION: The terminal operation system using an IC card comprises an IC card possessed by a user and the terminal having an IC card reader, and uses the IC card to switch the terminal to a state suitable for the user. The IC card has storing means storing user-dependent specific information. The IC card reader/writer has means for reading the specific information stored in the storing means of the IC card, and means for sending the read specific information to the terminal. The terminal has means for switching functional settings of the terminal to user-dependent settings according to the specific information received from the IC card reader/writer. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention comprises an IC card possessed by a user and a terminal equipped with an IC card reader / writer, and the function of the terminal can be switched to a state suitable for the user using the IC card. The present invention relates to a terminal operation system using an IC card.

  2. Description of the Related Art In recent years, terminals such as ATM that perform various kinds of processing by a user directly using a card themselves have been used in various applications and industries.

  In general, these terminals intended for use by ordinary people include a touch panel for inputting instruction information, a display means including a display screen for displaying operation procedures and transaction selection information, and explanation and confirmation information by voice. Audio output means including a speaker to be generated is provided.

  The user sees the procedure information displayed on the screen of the terminal and inputs desired instruction information on the touch panel while listening to the explanation by the sound generated from the speaker, thereby performing various processes by the user himself / herself. Can be done.

  In general, these terminals are set in the same manner so that the same correspondence is performed regardless of the user.

  However, among these users of the terminal, there are physically disabled people, elderly people, and the like, and there are users who should provide different information services according to users by CRM (Customer Relationship Management) service.

  When a disabled person or an elderly person performs an operation by himself / herself, the function of a terminal generally used at present is inconvenient when performing the operation.

  For example, it is difficult for people with visual disabilities to read the text on the display screen because it is too small, or for people who are hard of hearing, the voice is too small to hear the audio to explain the operation procedure. is there.

  In this way, these physical abilities differ from person to person, but conventional terminals cannot cope with the physical abilities of individual users, do not have a so-called barrier-free function, and are disabled. There is a problem that it does not have a system that is friendly to the elderly.

  In addition, even if it is desired to provide an information service according to the user through the CRM service, there is a problem that it is inconvenient because the setting of the terminal cannot be changed according to the circumstances of each user.

As a conventional publicly known technique, there is a system in which an IC card is used when making a transaction at an ATM, and fingerprint information for verification, an agent range and a transaction limit are stored in the IC card. (For example, refer to Patent Document 1)
However, this technique does not satisfy barrier-free or CRM.
JP 2001-67523 A

  The present invention makes it possible to switch the function of a terminal to a state suitable for each user according to different circumstances for each user who uses a terminal such as an ATM, and an IC that satisfies barrier-free and CRM Provide a terminal operation system using cards.

  A terminal operation system using an IC card of the present invention comprises an IC card possessed by a user and a terminal equipped with an IC card reader, and the terminal is suitable for the user using the IC card. A terminal operation system using an IC card to be switched to the IC card, wherein the IC card has storage means storing unique information different for each user, and the IC card reader / writer is stored in the storage means of the IC card. Means for reading the stored unique information, and means for transmitting the read unique information to the terminal, wherein the terminal sets the function of the terminal based on the unique information received from the IC card reader / writer. It has a means to switch to the setting according to a user, It is characterized by the above-mentioned.

  The terminal operating system using the IC card of the present invention is characterized in that the means for switching to the setting corresponding to the user switches to the setting corresponding to the physical ability of the user.

  Furthermore, in the terminal operation system using the IC card of the present invention, the specific information is information including any of physical ability information, age information, chronic disease information, or CRM service information. To do.

  The terminal operation system using the IC card of the present invention is characterized in that the functions of the terminal are a function for increasing the volume of output sound and a function for increasing the display magnification of the screen display.

  The terminal operation system using the IC card of the present invention sets the IC card possessed by the user to the terminal and reads the unique information for each user stored in the IC card. Since the function of the terminal can be switched to a state suitable for a person, there is an effect that barrier-free or CRM can be satisfied.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

  1 is an external perspective view for explaining an outline of a terminal operation system using an IC card according to an embodiment of the present invention, FIG. 2 is a plan view of the IC card, and FIG. 3 is a system block diagram of the IC card. 4 is a system block diagram of a terminal operation system using an IC card according to an embodiment of the present invention.

  FIG. 1 shows an ATM 1 as an example of a terminal used in the present invention.

  The ATM 1 includes a touch panel 2 that also serves as an input means for inputting instruction information by touching the display means for displaying guidance for operating procedures and the like to the user, and cash when performing deposit / withdrawal processing. The banknote entrance 3 for inserting and taking out, the passbook insertion part 4 for inserting a bankbook, and the IC card insertion part 5 for inserting a user's IC card 6 are provided.

  The user is systematized so that the user can perform processing such as depositing and withdrawing by inserting the IC card 6 into the IC card insertion portion 5 of the ATM 1 without bringing a bankbook.

  As shown in FIG. 2, the IC card 6 is provided with an IC module 7 containing an IC chip embedded in a card substrate.

  As shown in FIG. 3, the IC module 7 incorporating the IC chip includes a CPU 8, a read only memory (ROM) 9, a rewritable nonvolatile memory (EEPROM) 10, and a volatile memory (RAM) 11. Is provided.

  Further, a VCC terminal 12 for supplying a power supply voltage, a GND terminal 13 for grounding, an RST terminal 14 for supplying a reset signal, a CLK terminal 15 for supplying a clock signal, and an I / O terminal 16 for data input / output are provided. ing.

  In the EEPROM 10, the unique information 17 of the user who owns the IC card 6 and the password used when verifying whether or not the user of the IC card 6 is a person who has a proper use right. 18 are registered in advance.

  The specific information 17 of the user has physical disabilities such as visual impairment and hearing impairment, for example, and when the physical function is inferior to that of a general person, it is inconvenient in terms of the function of any part of the body. If there is a physical ability information 17a that indicates whether there is a person, age information 17b that stores the age when the user is an elderly person in particular, or if there is a disease that becomes an obstacle to operating the terminal, In addition to chronic disease information 17c for storing information related to diseases, CRM service information 17d for providing services according to individual customers is stored.

  These pieces of information are information used to make ATM1 a favorable state for the user when the user of ATM1 uses ATM1. When the IC card 6 is issued to the user, the issuer It is preferable to obtain the user's consent and memorize it.

  Next, the system configuration of ATM1 as a terminal will be described with reference to FIG.

  ATM 1 includes an IC card reading means 19, a statement processing means 20, a passbook processing means 21, a bill processing means 22, an input means 23, a display information processing means 24, a display content changing means 25, a display means 26, and a display enlarging means 27. , Voice output means 28, volume switching means 29, communication means 30, unique information identification means 31, storage means 32, control means 33, and the like.

  The control means 33 is controlled by a program stored in the storage means 32, and various processes are performed by each means.

  The IC card reading unit 19 has a function of reading the user's unique information 17 and the personal identification number 18 stored in the IC card 6 inserted from the IC card insertion unit 5, and the specification processing unit 20 uses the ATM 1. It has a function of printing the contents relating to the transaction on the detailed sheet.

  Further, the passbook processing means 21 has a function of printing a transaction item, a money amount and the like on a passbook, and the banknote processing means 22 has a function of processing a banknote to be withdrawn or deposited.

  The input means 23 is used for inputting desired information or inputting information for selecting processing items by the user touching the touch panel 2.

  The display information processing unit 24 selects and displays what kind of information is displayed on the display unit 26 including the touch panel 2 based on the program and display information registered in the storage unit 32. The display content changing means 25 has a function of processing, and the information displayed on the display means 26 is displayed on the basis of the user specific information 17 stored in the IC card 6 read by the IC card reading means 19. It has a function to select and switch.

  The display magnifying means 27 has a function of increasing the display magnification of the screen displayed on the display means 26 so that even visually impaired and elderly people can easily switch the display screen. Whether to enlarge more than the size has a function of selecting and switching based on the user specific information 17 stored in the IC card 6 read by the IC card reading means 19.

  Further, the volume switching means 29 switches the volume of the audio output means 28 formed of a speaker to a volume larger than the normal volume, so that guidance information generated by voice from the ATM 1 can be easily heard even by a hearing impaired person or an elderly person. I am doing so.

  The ATM 1 is communicably connected to the server via the communication line 34 by the communication means 30.

  The unique information identifying means 31 has a function of identifying the user's unique information 17 stored in the IC card 6 read by the IC card reading means 19. By identifying which of the ability information 17a, the age information 17b, the sickness information 17c, the CRM service information 17d, etc., processing is performed according to the specific information.

  In the storage unit 32, various types of information to be notified to the user as a CRM service are registered in advance, and these pieces of information are selected and displayed according to individual users, or sound is generated. Therefore, the information content suitable for each user can be transmitted.

  Next, the processing procedure of the terminal operation system using an IC card will be described based on the flowchart of FIG.

  First, the user of ATM 1 inserts the IC card 6 from the IC card insertion unit 5 and causes the IC card reading means 19 to read the user's unique information 17 and the personal identification number 18 stored in the IC card 6.

  The authentication process using the personal identification number 18 is a commonly known process, and a description thereof will be omitted here.

  And the identification process regarding the read unique information is performed by the unique information identification means 31 of ATM1.

  For example, when the CRM service information 17d is included in the specific information, the display content changing unit 25 switches the information to the content corresponding to the CRM service information 17d from the general content and displays it on the touch panel. If the physical ability information 17a and / or the chronic disease information 17b includes information indicating that it is necessary to enlarge the magnification of the screen display or that the volume needs to be increased, the information is displayed by the display enlargement means 27. A process of enlarging the display magnification of the means 26 and switching the sound output means 28 so that the sound volume of the sound output means 28 is larger than normal by the sound volume switching means 29 is automatically performed.

  As described above, the user can perform processing without feeling inconvenience when using the ATM by registering the unique information in the IC card 6.

  The terminal operation system using the IC card of the present invention is not limited to ATM, and can be applied to various terminals having a function of reading information stored in the IC card.

It is an external appearance perspective view explaining the outline | summary of the terminal operation system using the IC card which concerns on embodiment of this invention. It is a top view of an IC card. It is a system block diagram of an IC card. 1 is a system block diagram of a terminal operation system using an IC card according to an embodiment of the present invention.

Explanation of symbols

1 terminal
2 Touch panel
3 Banknote entrance
4 Passbook insertion part
5 IC card insertion part
6 IC card
7 IC module
8 CPU
9 Read-only memory (ROM)
10 Rewritable non-volatile memory (EEPROM)
11 Volatile memory (RAM)
12 VCC terminal
13 GND terminal
14 RST terminal
15 CLK terminal
16 I / O terminal
17 Specific information
17a Physical ability information
17b Age information
17c chronic disease information
17d CRM service information
18 PIN
19 IC card reading means
20 Specification processing means
21 Passbook processing means
22 Bill processing means
23 Input means
24 Display information processing means
25 Display content change means
26 Display means
27 Display enlargement means
28 Audio output means
29 Volume switching means
30 Communication means
31 Unique information identification means
32 storage means
33 Control means
34 Communication line

Claims (4)

A terminal operation system using an IC card that includes an IC card possessed by a user and a terminal equipped with an IC card reader, and switches the terminal to a state suitable for the user using the IC card. ,
The IC card has a storage means in which unique information different for each user is stored,
The IC card reader / writer has means for reading the unique information stored in the storage means of the IC card, and means for transmitting the read unique information to the terminal,
The terminal operating system using an IC card, characterized in that the terminal has means for switching the setting of the function of the terminal to a setting corresponding to a user based on the unique information received from the IC card reader / writer.   2. The terminal operation system using an IC card according to claim 1, wherein the means for switching to the setting corresponding to the user switches to a setting corresponding to the physical ability of the user.   2. The terminal operation system using an IC card according to claim 1, wherein the unique information is information including any of information on physical ability, information on age, information on chronic illness, and information on CRM service. 2. The terminal operation system using an IC card according to claim 1, wherein the functions of the terminal are a function of increasing a volume of output sound and a function of expanding a display magnification of screen display.

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