JP2005070947A - Activities evaluation system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an activities evaluation system capable of precisely evaluating activities not directly related to the sales amount or benefit of a company in a form easily acceptable by its employees. <P>SOLUTION: The activities evaluation system for scoring and evaluating the activities of employees comprises an evaluation sheet information storage means 1 for storing evaluation sheet information in which scoring columns of each employee for a plurality of evaluation items are listed; an evaluation sheet providing means 2 for reading and transmitting the evaluation sheet information from the evaluation sheet information storage means 1 to the information terminal of each employee in order to perform the evaluation of another employee in the same department; an evaluation sheet input means 3 for inputting the evaluation result of activities of another employee which was performed by each employee as score in the scoring columns of the evaluation sheet transmitted from the evaluation sheet providing means 2; and a score totaling means 4 for totaling the scores inputted by other employees to the scoring columns of each employee of the evaluation sheet in a predetermined period to calculate the total value. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a business evaluation system that scores and evaluates the business of employees such as companies.

In a department that handles employee HR, such as a company, in order to determine employee HR or determine employee salary and salary, employees are usually evaluated for work. This kind of employee evaluation is based on the sales and profits of an employee, if the employee's work is directly linked to the company's sales and profits as a result of the work. Evaluation can be performed objectively. In addition, since such employee business evaluation is performed based on a large amount of information such as sales, profit, quality control, and delivery date management, a device that efficiently performs business evaluation using a computer system is disclosed in the following patent. It is proposed in Document 1 and the like.
JP 2001-331619 A

  However, this type of conventional business evaluation system evaluates each employee's work for each evaluation item based on a lot of information such as sales, profit, quality control, and delivery date management. If the work can be quantified in terms of sales, profit, quality control, delivery time management, etc., the personnel staff can score the work, score it, and evaluate it accurately.

  However, when evaluating the work of employees belonging to a company's general affairs department, general affairs department, etc., this kind of work is not directly linked to the company's sales, profits, quality control, delivery time management, etc. There was a problem that it was difficult to accurately score the work of employees. As a result, the subjectivity of HR personnel and their supervisors who evaluate the work of such employees is likely to enter the evaluation, which makes it difficult to objectively evaluate, resulting in increased employee dissatisfaction, There was a problem that reduced the enthusiasm and motivation of employees.

  The present invention solves the above-mentioned problems, and even if the work is not directly related to the sales or profit of the company, the work can be accurately evaluated in a form that the employee can easily understand. The purpose is to provide a business evaluation system.

  The work evaluation system according to the present invention is a work evaluation system for scoring and evaluating the work of employees, as shown in the block diagram of FIG. In order to mutually evaluate the evaluation sheet information storage means 1 for storing the evaluation sheet information created in step 1 and other employees in the same department, the evaluation sheet information is read from the evaluation sheet information storage means 1 and the employee Evaluation sheet providing means 2 to be sent to the information terminal, and an evaluation sheet input that is input as a score by an employee who has evaluated the work of another employee in the scoring column of the evaluation sheet sent from the evaluation sheet providing means 2 Means 3, scoring and summing means 4 for calculating the total value by summing up the points entered by other employees in the scoring column of each employee on the evaluation sheet for a predetermined period, and evaluating the calculated value of the scoring summing means Display as a result Others characterized by comprising a, an evaluation result output unit 5 to output for printing.

  Here, the evaluation sheet storage means 1, the evaluation sheet providing means 2, the scoring total means 4, and the evaluation result output means 5 are configured by a management computer, and the evaluation sheet input means 3 is a management computer. It can be constituted by an information terminal of each employee connected via a network.

  In addition, when an employee evaluates and scores multiple other employees and enters the score into the evaluation sheet, the order of the scores is assigned so that each employee is ranked for each evaluation item. Good. Moreover, it is good to score so that the sum total of the score of each evaluation item attached so that each employee may be ranked.

  In addition, the evaluation sheet on which employees evaluate other employees' work is scored every day, the scoring means calculates the daily total, and those daily totals are calculated for one month. It can be configured to sum and calculate the total value for each month.

  In the job evaluation system configured as described above, each employee accesses the management computer using, for example, each information terminal, and reads the evaluation sheet information from the evaluation sheet storage means. And about each evaluation item on this evaluation sheet, a score is inputted as evaluation of work in the scoring column of employees other than himself / herself. For example, when there are four other employees to be evaluated for business, the points are input so that, for example, 2 points, 1 point, -1 point, -2 points are given in order. In other words, 2 points are assigned to the highest rated person, 2 points are assigned to the lowest evaluated person, 1 point, -1 point, etc. are assigned to the intermediate evaluation person, and the score is assigned to each evaluation. Enter in the item's scoring field. For example, if there are three other employees, the points are assigned 1 point, 0 point, and -1 point in order, and the total score is 0 points. In addition, business evaluation can be performed.

  Such scoring input for each employee is carried out, for example, every day, and the scoring and summing means of the management computer sums up the scoring column of the evaluation sheet sent from each employee's information terminal for each employee. Calculate the value. The total value is high for those with high business evaluations and low for those with low business evaluations, and the score in the scoring column is the score scored by another employee (in the same department) other than that employee. Therefore, it becomes objective and accurately shows the evaluation of each employee's work. Moreover, not only can each employee's evaluation be grasped, but also each employee's ability can be known.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings. FIG. 2 shows an overall configuration diagram of the business evaluation system. This system includes a server 10 as a management computer and a client 20 as an information terminal connected to the server 10 via a network (LAN or the Internet). It consists of. Each client 20 is placed and used by each employee (employee) such as a company.

  The server 10 is composed of a server computer connected to a network. As shown in FIG. 3, the server 10 is basically composed of a CPU or the like and executes various data processing, and a work area of the main control unit 11. A RAM 12 that temporarily stores various data, a ROM 13 that stores fixed data such as program data, and an input / output control unit 14 that controls input / output of signals. The input / output control unit 14 is connected to a keyboard 16 for inputting the evaluation score, a LAN board 17 for network connection, a display 18 for displaying a screen, and the like.

  Further, a readable / writable storage device 15 such as a hard disk drive is provided. The storage device 15 stores data relating to each employee (employee), that is, an employee database 15a for storing each employee's responsibility, ID, password, and the like. There are provided an evaluation item database 15b storing a plurality of evaluation items used for evaluation, and an evaluation scoring database 15c storing each scoring data obtained by scoring and evaluating the work of other employees. In the evaluation scoring database 15c, in addition to the daily scoring evaluation data of other employees scored by each employee, the total evaluation data obtained by adding the scoring evaluation data for each evaluation item for each employee, Monthly total evaluation data obtained by accumulating total evaluation data is stored.

  As an evaluation item stored in the evaluation item database 15b, for example, as shown in FIG. 6, it can be created as a matter for evaluating the daily work of the employee to be evaluated. As an example, as shown in FIG. 6, (1) “Is the phone active?” (2) “Does it give a good impression outside the company by responding to the phone and visitors?” (3) Valuable as the head office (4) Reply promptly and respond correctly, (5) “Basic customer service terms, use of honorifics properly”, (6) “Meetings, (7) “Is the problem pointed out right away?” (8) “Is the work done speedily and the movement is sharp?” (9) “Are there any mistakes or delays?”, (10) “Are you actively educating and following newcomers regardless of the section?” As these evaluation items, a number of items can be prepared in advance, and can be selected and put in the evaluation sheet, and these evaluation items can be changed every month, for example.

  As a method for scoring the evaluation items on the evaluation sheet, for example, when there are four other employees who are subject to the evaluation of work, the score is, for example, 2 points, 1 point, -1 point, -2 points in order. input. In other words, 2 points are given to the highest rated person, -2 points to the lowest rated person, 1 point, -1 point, etc. for the middle graded person. Enter in the scoring column of each evaluation item. In addition, when scoring so that the total score becomes 0 points, balanced scoring can be performed. For example, when there are three other employees, the score is 1 point, 0 point, -1 point in order And scoring so that the total score is zero. For example, if there are four other employees who are subject to business evaluation and one of them is out on a business trip, the points are 1 point, 0 point, -1 point in order as 3 employees Will be attached. In this case, the business trip person is not given a score and becomes 0 points, but the irrational evaluation of the business trip does not occur much.

  As for the evaluation sheets for work with the above evaluation items, dedicated sheets are created for all sections such as General Affairs Division, General Affairs Division, Human Resources Division, Accounting Division, etc. A dedicated evaluation sheet is created for all employees and stored in the storage device 15 of the server 10.

  A client 20 used by each employee is connected to the server 10 via a network. As shown in FIG. 4, the client 20 basically includes a CPU and the like, and operates as a main control unit 21 that executes various data processing, a work area of the main control unit 21, and temporarily stores various data. A RAM 22 for storing data, a ROM 23 for storing fixed data such as program data, and an input / output control unit 24 for controlling input / output of signals are provided.

  The input / output control unit 24 is connected to a keyboard 26 for inputting the evaluation score, a display 27 for displaying a screen, a LAN board 28 for network connection, and the like. Further, a readable / writable storage device 25 such as a hard disk drive is provided. The storage device 25 is connected to a server on the network and browses a screen provided by the server and inputs data together with the operation system program data. A browser 25b is stored as software having a function to perform this function.

  By this browser 25b, the client 20 receives the evaluation sheet from the server 10, displays it on the display 27, and transmits the score data scored to the server 10. This business evaluation system uses the Internet as a network between a management computer and each information terminal, and uses software for browsing on the server 10 side by using generally built-in Internet browsing software as software on the client 20 side. A system can be constructed relatively easily by simply creating

  Next, the operation of the business evaluation system configured as described above will be described with reference to the flowchart of FIG. Each employee launches the browser of the client 20 near the end of the day's work, for example, inputs a predetermined address on the screen, and connects to the server 10 (step S1 in FIG. 5). At this time, the server 10 transmits a predetermined ID and PW input screen to the client 20 in step S2, and the client 20 receives this input screen and displays it on the display 27 in step S3. Here, the employee inputs his / her ID and password in a predetermined field on the screen displayed on the display 27, and transmits it to the server 10 (step S4).

  In step S5, when the ID and password are input, the server 10 determines whether or not the ID and password are appropriate, and transmits an evaluation sheet of the work of the employee to whom the ID and password are assigned to the client 20 (step S5). S6). For example, in the case of an A employee in the general affairs section, an evaluation sheet having 10 evaluation items as shown in FIG. 6 and a column for evaluating four employees from B employees other than A employees to E employees, It is transmitted from the server 10 to the client 20.

  When the client 20 receives the image data of the evaluation sheet in step S7, the client 20 displays it on the display 27. For example, the employee A puts the evaluation item on the screen in the scoring column of the evaluation item as shown in FIG. Enter the evaluation of the work of employees other than yourself (B employee to E employee) in terms of points. As described above, the business evaluation score is input so that each evaluation item is ranked in order of 2, 1, -1, and -2. In other words, 2 points are given to the highest rated person, -2 points to the lowest rated person, 1 point, -1 point, etc. for the middle graded person. Enter in the scoring column of each evaluation item. The total score in each evaluation item is set to zero.

  Then, when the employee A clicks the “calculation” icon on the screen of the client 20 and enters the score in the scoring field of the evaluation sheet and finishes scoring, the total score for each employee is It is calculated as shown in FIG. 6 and displayed in the total column. Further, when the “send” icon on the screen is clicked, the evaluation score and the total score data input and calculated in the evaluation sheet are transmitted from the client 20 to the server 10 (step S8). When the server 10 receives these evaluation sheet data in step S9, the server 10 stores them in the evaluation scoring database 15c.

  Similarly, employee B enters the evaluation of the work of employees other than himself (A employee and C employee to E employee) in the score column of the evaluation item of the evaluation sheet on the screen as shown in FIG. To do. In the same way as above, the score for business evaluation is input so that each evaluation item is ranked in order of 2 points, 1 point, -1 point, and -2 points, and the total score is 0. Then, after finishing scoring, the employee B clicks a “calculation” icon or the like on the screen of the client 20. As a result, the total score of the other employees obtained by scoring employee B is calculated and displayed in the total column as shown in FIG. Thereafter, when the “Send” icon on the screen is clicked, the evaluation score and the total score data input and calculated in the evaluation sheet are transmitted from the client 20 to the server 10 (step S8). When the server 10 receives these evaluation sheet data in step S9, the server 10 stores them in the evaluation scoring database 15c.

  In this way, each of the employees A to E scores the work of the other employee, and the evaluation sheet data of each employee scored by the other employee is transmitted to the server 10 and stored in the evaluation scoring database 15c of the server 10. Stored. Then, in step S10, the server 10 sums up the scores for each scoring item of the other employees scored by each employee for each employee, thereby creating a daily total score table as shown in FIG. . The daily total score table data is stored in the evaluation scoring database 15c (step S11). As shown in Figure 8, the total score of each employee in the daily total score table created in this way is the score of each employee on that day (the total score scored for each evaluation item by other employees). The total score is a score obtained by evaluating each employee, and the score is a score obtained by clearly evaluating the work of each employee on that day.

  The daily total score table data is created and stored in the evaluation scoring database 15c as described above. For example, when the data for one month is accumulated, the score for each evaluation item for each employee of the month Are calculated, and a monthly total score table as shown in FIG. 9 is created. The total score of each employee in the monthly total score table is a score obtained by evaluating the work of each employee in the month.

  As described above, the scoring input of each employee is performed near the end of the work every day, and the server 10 displays the scoring column of the evaluation sheet input and sent from the client 20 of each employee with each employee and each evaluation item. Calculate the total value for. The total value is high for those with high business evaluations and low for those with low business evaluations, and the score in the scoring column is the points scored by other employees (in the same department). Therefore, it becomes objective, and it accurately shows the evaluation of each employee's work. In addition, since the scoring is performed by ranking, the difference in the work evaluation of each employee is clarified. Furthermore, if a scoring method is adopted in which the total score for each evaluation item is 0, there will be no business trips. Even if there is no evaluation score for the employee, it is possible to score without causing any inconvenience.

  In addition, the evaluation results of such work (daily total score table and monthly total score table) can be viewed by each employee, and the evaluation results are reflected in the salary and bonuses of each employee. For example, the evaluation results are evaluated and evaluated by other employees in the same department, and it is easy to obtain the satisfaction of each employee. Can be increased.

  As evaluation items, a large number of evaluation items are created in advance and stored in the evaluation item database 15b. The administrator reviews the evaluation items every predetermined period such as every month and changes the evaluation items. it can. In addition, it is possible to create a semi-annual total score table by calculating the total value of the scores in the monthly total score table for six months.

It is a block diagram of the work evaluation system of this invention. It is a block diagram of the work evaluation system of one Embodiment of this invention. It is a block diagram of the server 10 as a management computer. 2 is a block diagram of a client 20. FIG. It is a flowchart which shows the flow of the data between a client and a server. It is explanatory drawing of the work evaluation sheet | score which the employee A scored. It is explanatory drawing of the work evaluation sheet | score which the employee B scored. It is explanatory drawing of the daily total score table | surface which shows the total score of each employee for one day. It is explanatory drawing of the monthly total score table | surface which shows the accumulation score of 1 month of each employee.

Explanation of symbols

10-server 11-main control unit 15-storage device 15b-evaluation item database 15c-evaluation scoring database 20-client 21-main control unit 25-storage device 26-keyboard 27-display

Claims (5)

A business evaluation system for scoring and evaluating the work of employees,
Evaluation sheet information storage means for storing evaluation sheet information in which a plurality of employee scoring fields for a plurality of evaluation items are tabulated,
An evaluation sheet providing means for reading out the evaluation sheet information from the evaluation sheet information storage means and sending it to the employee information terminal in order to mutually evaluate other employees in the same department;
Evaluation sheet input means for inputting, as a score, the result of evaluation of the work of other employees other than oneself in the scoring field of the evaluation sheet sent from the evaluation sheet providing means;
Scoring and summing means for calculating a total value by summing up the scores entered by other employees in the scoring column of each employee of the evaluation sheet over a predetermined period;
An evaluation result output means for outputting the calculated value of the scoring summing means as an evaluation result for display or printing;
Business evaluation system characterized by having   The evaluation sheet storage means, evaluation sheet providing means, scoring and summing means, and evaluation result output means are configured by a management computer, and the evaluation sheet input means is connected to each management computer connected to the management computer via a network. The business evaluation system according to claim 1, wherein the business evaluation system is configured by an information terminal of an employee.   2. The business according to claim 1, wherein the evaluation numerical values entered in the scoring field of the evaluation sheet are scored by assigning different scores in order of evaluation so that each employee is ranked for each evaluation item. Evaluation system.   4. The business evaluation system according to claim 3, wherein the evaluation is performed such that the total score of each evaluation item assigned so as to give each employee a ranking is zero.   An evaluation sheet, in which employees evaluate other employees' work, is scored daily, and the scoring and summing means calculates daily totals, and then sums those daily totals for one month. 2. The business evaluation system according to claim 1, wherein a total value for each month is calculated.

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