JP2004334615A - System and method for providing administration service information - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To solve the problem of conventional electronic application techniques wherein they are not yet improved regarding the burden of detecting the presence of administration services, determining if a user is qualified for the services, and determining whether the user should apply for the services, although they have achieved convenience for the user after the user has determined to apply for the services. <P>SOLUTION: A means for obtaining each resident's information and information about administration services and comparing the conditions of the administration services to each resident' conditions and a means for evaluating the usability of the services to each resident are provided. Further, a means for providing the evaluation results and the information about the administration services to each resident is provided. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a method and a service providing system for providing administrative services and information on administrative services provided by the government to residents, and more particularly to evaluation of administrative services for residents utilizing information technology such as the Internet. The present invention relates to a method and a service providing system.
[0002]
[Prior art]
Conventionally, public services, circulars, and direct mail have been used as methods for providing administrative services and information on administrative services. However, with the development of information technology such as the Internet in recent years, Information distribution by e-mail is performed, the method of acquiring administrative service information is diversified, and the convenience of residents is improved.
[0003]
In addition, the construction of an electronic application window that can perform application procedures from various terminals such as mobile phones and personal computers is progressing, and electronic applications enable various application procedures to be performed at home or at work. It is expected that the convenience will be further improved.
[0004]
In addition, to further improve convenience, it is being studied to assist in describing data in the application form. As a well-known technology for this purpose, first, the user performs identity authentication by transmitting information for identifying the user, and based on the result, the user fills out the application form in which personal information registered in advance is filled in. There is something to offer. Specifically, as disclosed in Japanese Patent Application Laid-Open No. H10-6602, user information recorded in a host computer is acquired based on user identification information, and the user information is stored in an application form. There is an example of an apparatus for synthesizing and printing.
[0005]
[Patent Document 1]
JP-A-10-6602
[0006]
[Problems to be solved by the invention]
However, the conventional technology for improving convenience has achieved the improvement in convenience after the user has decided to apply for administrative services, but knows the existence of the administrative services and is the subject of the administrative services. The burden of deciding whether or not to apply for the administrative service has not been improved.
[0007]
SUMMARY OF THE INVENTION An object of the present invention is to reduce the burden on a user before deciding to apply for an administrative service and to improve convenience.
[0008]
[Means for Solving the Problems]
In order to achieve the above object, the present invention obtains information on each of the residents and information on administrative services, and compares the conditions of the administrative services with the conditions of the residents. By providing a means to evaluate the usefulness to the inhabitants, and by providing a means to provide the inhabitants with the evaluation results and information on administrative services, the burden of inhabitants' understanding, judgment, selection, and procedures is reduced. We aim at reduction.
[0009]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, embodiments of the present invention will be described with reference to the drawings.
[0010]
FIG. 1 is a system configuration diagram of an embodiment of an electronic application system to which the present invention is applied. The system includes a user terminal 101 connected to a network 103 such as the Internet, which functions as a user interface for inputting various administrative service applications of the user, and an administrative service connected to a network 104 such as the Internet. The system includes business terminals 105, 106, 107, 108, 109, 110 for performing business and a service evaluation system 102 connected to the network 103 and the network 104. The network 103 and the network 104 may be a single network connected to each other, or may be dedicated lines individually installed.
[0011]
The business terminals 105 to 110 constituting the present system are business terminals that provide administrative services by integrating hardware, an OS, and software. Further, the business terminal in the present system is not particularly limited. Any information processing device having a unit capable of displaying, writing, and saving data via an interface screen provided by the service evaluation system 102 on the network may be used. Each of the business terminals 105 to 110 has a communication device that communicates with the service evaluation system 102, and issues a connection request to the service evaluation system 102 via the network 104.
[0012]
In this system, the user terminal is not particularly limited. Any information processing device having a unit capable of displaying, writing, and storing data via an interface screen provided by the service evaluation system 102 on the network may be used.
[0013]
FIG. 2 shows a functional configuration of the service evaluation system 102 described above. The service evaluation system 102 includes a communication unit 208 that communicates with the user terminal 101 or the business terminals 105 to 110 via the network 103 or 104, and a user information database (hereinafter, referred to as a database) that records user information and manages it as a database. A "user DB") 202, a service information database (hereinafter, referred to as a "service DB") 204 that records information about administrative services and manages the database, and a user in accordance with instructions from the business terminals 105 to 109. Information registration processing unit 201 that records information about administrative services provided in accordance with instructions from business terminals 105 to 110 in service DB 204, and user information registration processing unit 203 that records information about administrative services provided in accordance with instructions from business terminals 105 to 110. The recorded information and The service DB 204 searches information recorded in the service DB 204, evaluates the service based on whether the user satisfies the conditions and qualifications for receiving each administrative service, and evaluates the service based on the content of the service. From the service evaluation determination processing unit 205, the information of the user-based service evaluation DB 206, the information of the user DB 202, and the information of the service DB 204, which are recorded in a database (hereinafter referred to as “user-based service evaluation DB”) 206. And an individual service menu generation processing unit for individually generating a service menu for each user.
[0014]
Here, the constituent functions of the service evaluation system 102 in FIG. 2 are as follows. An OS is mounted on hardware configured by a memory and a CPU (Central Processing Unit), and a program for realizing each of the above functions is loaded on the OS. The function can be realized by loading it into the memory and executing it. Further, all or a part of the functional configuration may be realized by dedicated hardware. Further, for the user DB 202, the service DB 204, and the user-specific service evaluation DB 206, an auxiliary storage device such as a hard disk device capable of storing data can be used.
[0015]
The service menu generated for each user by the individual service menu generation processing unit 207 is electronic data such as PDF and is distributed to the user terminal 101 by e-mail or WWW, but is printed on paper by a printer device. Configuration. In this case, the individual service menu printed on paper may be individually distributed to the user using a means such as mailing, or the user may go to a government office or the like to acquire the menu.
[0016]
The user DB 202, the service DB 204, and the user-specific service evaluation DB 206 will be described below with reference to the drawings.
[0017]
FIG. 3 schematically shows an example of the data structure of the user DB 202 of the service evaluation system 102 described above. The user DB 202 of this example includes a “user ID 301” that is a user identifier, a “password 302” for authenticating the user, a “name 303” that is the name of the user, "Address 304" which is the address, "Gender 305" which is the gender of the user, "Date of birth 306" which is the birth date of the user, and "Household" which is the head of the household to which the user belongs. "Primary 307", "Relationship 308" which is a connection with the householder 307, "Occupation 309" which is the user's occupation, "Previous year's income 310" which is the user's previous year's income, and the user has national health. "National Health Insurance 311" indicating whether the user is an insurance member, "Fixed Asset 312" indicating whether the user is a holder of fixed assets, and whether the user owns a mini car. "Light car 313" and whether the user is physically handicapped And "people with disabilities 314", which indicates the emergence, has a "marriage 315" indicating the marital status of the user. In this example, the data in the user DB 202 is stored in advance by the administrator of the service evaluation system, and can also be stored by the user information registration processing unit 201 in accordance with instructions from the business terminals 105 to 109. is there. In the figure, reference numerals 316 to 321 indicate registered user information.
[0018]
The data items of the user DB 202 are determined according to the contents of a service qualification 406 of the service DB 204 described later.
[0019]
FIG. 4 schematically shows an example of the data structure of the service DB 204 of the service evaluation system 102 described above. The service DB 204 of this example includes a service ID 401 as a service identifier, a service name 402 as a service name, a department in charge 403 as a department in charge of application processing, and a service content. “Service content 404” which is a sentence to be described, “condition 405” which is a condition (event) necessary for receiving the service, and “service qualification 406” which is a condition (qualification) for being a target of the service. And "importance 407" indicating the importance of the service. In this example, the data of the service DB 204 can be stored in advance by the system administrator, or can be stored by the application information registration processing unit 203 in accordance with instructions from the business terminals 105 to 109.
[0020]
For example, in the case of application 408, “application ID 401” is “1001”, “application name 402” is “payment of National Health Insurance tax”, “department 403” is “storage section”, and “service contents”. "404" indicates "Payment of National Health Insurance Tax", "Service Qualification 406" indicates "Household of National Health Insurance Insured Person", and "Eligible Person Condition 407" indicates "blank" because there are no conditions. , "1" is stored for the "importance 407" of the service.
[0021]
For example, in the case of the application 413, the “application ID 401” is “4001”, the “service name 402” is “marriage notification”, the “department in charge 403” is “resident's section”, and the “service content 404” is Stores "marriage notification", "marriage" in "condition 405", "marriage age" in "service qualification 406", and "1" in "importance 407". .
[0022]
In addition, in addition to the object shown in this example, any conditions such as “address”, “household owner (whether or not)”, “rental house (whether owned)” can be set as the target person condition. When setting, data items for determining conditions are prepared in the user DB 202.
[0023]
FIG. 5 schematically shows an example of the data structure of the user-specific service information DB 206 of the service evaluation system 102 described above. The user-specific service information DB 206 of this example has “user ID 501”, which is an ID for identifying a user, and “service evaluation 502”, which indicates service evaluation for the user. The service evaluation 502 includes all service items handled by the present system, and records an evaluation value for a corresponding user. In this example, the data of the user-specific service information DB 206 is stored by the service evaluation determination processing unit 205.
[0024]
The legend of the evaluation value is evaluation value "1": a service that must be received. Service that is mandatory. Evaluation value “2”: service that should be received. Recommended service. Evaluation value "3": service that can be received if necessary. "() Parenthesis": A service applied when a specific event occurs. "Blank": Service not available. It has become. This evaluation value is a value quantifying the necessity of the user to receive the administrative service.
[0025]
FIG. 10 and FIG. 11 schematically show an example of an interface screen provided by the service evaluation system 102 to the business terminals 105 to 109. As a method of providing an interface to the business terminals 105 to 109, for example, there is a method of providing an interface screen on a web screen on an intranet and receiving data input from the business terminals 105 to 109.
[0026]
FIG. 10 is a service information registration screen 1001 as an example of a screen presented by the application information registration processing unit 203 of the service evaluation system 102 when registering service information. The service information registration screen 1001 includes a service ID display area 1002, a service name input field 1003, a department input field 1004, a service content input field 1005, a condition input field 1006, a service qualification input field 1007, and a term input field. A column 1008 and a registration button 1009 are provided. Service information can be registered by inputting data in the above input fields and clicking a registration button 1009.
[0027]
FIG. 11 shows a user information registration screen 1101 as an example of a screen presented by the user information registration processing unit 201 of the service evaluation system 102 when registering user information. The user information registration screen 1101 includes a user ID display section 1102, a password input field 1103, a name input field 1104, an address input field 1105, a gender input field 1106, a date of birth input field 1107, and a household owner. Input field 1108, occupation input field 1110, previous year's income input field 1111, national insurance participation status input field 1112, fixed asset holding status input field 1113, mini vehicle holding status input field 1114, disability status input field 1115, a marriage status input field 1116, and a registration button 1117. By inputting data in the above input fields and clicking a registration button 1117, user information can be registered.
[0028]
FIG. 12 schematically shows an example of an interface screen provided by the service evaluation system 102 to the user terminal 101. As a method of providing an interface to the user terminal 101, for example, there is a method of providing an interface screen on a web screen on the Internet and receiving data input from the business terminal 101.
[0029]
FIG. 12 is a service menu generation reception screen 1201 as an example of a screen presented by the individual service menu generation processing unit 207 of the service evaluation system 102 when the service menu generation is received. The service menu generation reception screen 1201 has a user ID input field 1202, a password input field 1203, and an application button 1204. By inputting data in the above input fields and clicking a registration button 1204, a user ID 1202 and a password 1203 are transmitted to the individual service menu generation processing unit 207. The individual service menu generation processing unit 207 receives the user ID 1202 and the password 1203 and performs user authentication and application generation processing.
[0030]
FIG. 6 shows an embodiment of a system using the service evaluation system 102 according to the present invention, and shows a sequence when a user acquires an evaluation result.
[0031]
The business uses the business terminals 105 to 109 to connect to the service evaluation system 102 via the network 104. The service information registration processing unit 203 of the service evaluation system 102 displays a service information registration screen as shown in FIG. 10 on the business terminals 105 to 109 when the communication unit 209 receives a connection request from the business terminal. The service information is transmitted to the service information registration processing unit 203 according to the screen, and the service information registration processing unit 203 records the service information in the service DB 204 (601).
[0032]
Here, the service registered by the business terminal is a service assigned to the business to which the business terminal belongs. For example, the application 408 “Payment of National Health Insurance” in FIG. 4 described above is registered at the storage section terminal 108.
[0033]
The business uses the business terminals 105 to 109 to connect to the service evaluation system 102 via the network 104. The user information registration processing unit 201 of the service evaluation system 102 displays a user information registration screen as shown in FIG. 11 on the business terminals 105 to 109 when the communication unit 209 receives a connection request from the business terminal. The terminal transmits the user information to the user information registration processing unit 201 according to the screen, and the user information processing unit 201 records the user information in the user DB 202 (602).
[0034]
Here, the user information and the service information may be registered by preparing a business terminal dedicated to electronic window management separately from the business terminals 105 to 109.
[0035]
If the user information and the service information are stored in advance in the user DB and the service DB, respectively, the steps 701 and 702 may be omitted.
[0036]
The service evaluation determination processing unit 205 of the service evaluation system 102 performs a service evaluation process according to the contents of the user DB 202 and the service DB 204, and stores the result in the user-specific service evaluation DB (603).
[0037]
The user uses the user terminal 101 to connect to the service evaluation system 102 via the network 103. When the individual service menu generation processing unit 207 of the service evaluation system 102 receives the connection request from the user terminal 101 by the communication unit 209, the service menu generation processing unit 207 displays a service menu generation reception screen as shown in FIG. The user terminal 101 transmits the user ID and password to the individual service menu generation processing unit 207 according to the screen (604).
[0038]
The individual service menu generation processing unit 207 performs user authentication based on the user ID and the password received from the user terminal 101 by the communication unit 209 (605), and when the user authentication is successful, the user ID An individual service menu is generated for the user (606).
[0039]
The individual service menu generation processing unit 207 transmits the individual service menu generated earlier to the user terminal 101 (607).
[0040]
As described above, the individual service menu is provided to the user according to the flow described above. In the operation of the service evaluation system 102 according to the present application, in response to a request from the user terminal 101, an individual service menu corresponding to the request can be transmitted to the user terminal by e-mail. Similarly, an individual service menu for the request may be printed on paper by a printer device. In this case, the individual service menu printed on the paper may be individually distributed to the user using a means such as mailing, or the user may go to a government office to acquire the menu.
[0041]
FIG. 7 is a flowchart of the process of the service evaluation determination processing unit 205 of the service evaluation system 102 according to one embodiment of the present invention.
[0042]
The service evaluation determination processing unit 205 determines a user to be processed, and reads information of the user from the user DB 202 (Step 701).
[0043]
The user-based service evaluation DB 206 is searched to check whether the user determined in step 701 is already registered. If registered, the process proceeds to step 704; otherwise, the process proceeds to step 703 (step 702).
[0044]
If the user is not registered, the user is registered in the service evaluation DB for each user (step 703).
[0045]
The user DB 202 is searched to read the user information (step 704).
[0046]
Determine the services to be evaluated. Specifically, the services registered in the service DB 204 are sequentially specified (Step 705).
[0047]
The information of the service determined in step 705 is read from the service DB 204, compared with the user information acquired in step 704, and evaluated (step 706). Specifically, conditions (for example, “household owner” and “National Health Insurance”) are extracted from the data items of the service qualification 406, and among the rank items of the user DB, data items that match the condition items (for example, , “Household 307” and “National Health Insurance 311”) satisfy the conditions.
[0048]
If the user satisfies the service qualification, the value of the importance 407 of the service DB 204 is recorded in the user-specific service evaluation DB 206. If a service condition 405 exists at that time, a value enclosed by '('')' is recorded (step 707).
[0049]
When the evaluation has been completed for all the services registered in the service DB 204, the process ends. If there is a service that has not been evaluated, the process proceeds to step 705 (step 708).
[0050]
FIG. 9 is a flowchart of processing of the individual service menu generation processing unit 207 of the service evaluation system 102 according to one embodiment of the present invention.
[0051]
The individual service menu generation processing unit 207 performs a user login process and determines a user to be processed (step 901).
[0052]
The service evaluation information of the user is sequentially read from the user-based service evaluation DB 206 (step 902).
[0053]
It is determined whether the service evaluation information read in step 902 is empty, and if it is empty, the process proceeds to step 902 to read the next service evaluation information. If not empty, the process proceeds to step 904 (step 903).
[0054]
The information of the service which is the target of the service evaluation information is read from the service DB 204 (step 904).
[0055]
Add service information to the individual service menu. Specifically, the service ID 401, service name 402, service content 404, department in charge 403, time limit 4061, and evaluation 806 shown in FIG. The evaluation is generated based on the service evaluation value in the user-specific service evaluation DB 206. When the evaluation value is "1", "required" is set, when the evaluation value is "2", "recommended", and when the value is enclosed by "(") ", the condition 405 is also described (step 905).
[0056]
When all the service evaluations registered in the user-specific service evaluation DB 206 have been checked, the process proceeds to step 907. If there is a service evaluation that has not been evaluated, the process proceeds to step 902 (step 906).
[0057]
The generated individual service menu is transmitted to the user terminal, and the process ends (step 907).
[0058]
FIG. 8 is an example of the display of the individual service menu generated by the individual service menu generation processing unit 207 of the service evaluation system 102 according to one embodiment of the present invention. The service menu 801 is an example of a service menu generated for the user “Hitachi Taro”, and the service menu 815 is an example of a service menu generated for the user “Yokohama Port”. The user name “user name 802” is displayed. “Service ID 803”, “service name 804”, “content 805” indicating the service content, “evaluation 806” indicating the service evaluation result, “expiration date 807” indicating the service expiration date, It has a “department in charge 808” indicating the department in charge.
[0059]
The service menu 801 indicates that the user “Hitachi Taro” 316 stored in the user DB of FIG. 3 has “Property Tax Pay 809” and “Copy of Resident Certificate” among the services registered in the service DB of FIG. It satisfies the usage conditions of “claim 810”, “child allowance claim 811” and “stomach cancer screening application 812”, and indicates that “divorce notification 813” is possible when divorced and “birth notification 814” is possible when a child is born. .
[0060]
The service menu 808 indicates that the user “Yokohama Port” 320 stored in the user DB of FIG. 3 has “National Health Insurance Tax Payment 816” and “Property Tax Payment” among the services registered in the service DB of FIG. 809 "," Light Vehicle Tax Payment 817 "," Light Vehicle Tax Reduction 818 for Persons with Disabilities "," Copy of Resident's Card 810 "," Stomach Cancer Screening 812 "," Lung Cancer Screening 817 ". It indicates that "marriage registration 820" is possible.
[0061]
In this way, only the services that satisfy the conditions are displayed as individual service menus, and it is possible to list how important the services are in the form of evaluation and the conditions under which they can be used. In addition, the convenience of the user in using the service can be improved.
[0062]
Also, in this embodiment, only services that satisfy the conditions are displayed as individual service menus in the present embodiment. However, the evaluation may be displayed as “unavailable”, or information on service qualifications may be displayed in the individual service menu, It is also possible to inform residents if the service is not available.
[0063]
In addition, by operating the service evaluation system of the present invention as a membership-based service in which a third party other than a local government office or government office makes the system user a member, a business model that provides convenience to the user can be constructed. .
[0064]
【The invention's effect】
ADVANTAGE OF THE INVENTION According to this invention, since the administrative service available to a user and the evaluation of the service can be listed, the convenience of the user of the administrative service is improved.
[0065]
In addition, the service provider side of the administrative service can also integrate and execute the service guidance that has been individually performed by each department, so that the efficiency of business is improved.
[Brief description of the drawings]
FIG. 1 is a diagram showing a system configuration diagram of an embodiment of a service evaluation system to which the present invention is applied.
FIG. 2 is a diagram illustrating a functional configuration of a service evaluation system 102 according to an embodiment of the present invention.
FIG. 3 is a diagram schematically illustrating an example of a data structure of a user DB 202 of the service evaluation system 102 according to the embodiment of the present invention.
FIG. 4 is a diagram schematically illustrating an example of a data structure of a service DB 204 of the service evaluation system 102 according to the embodiment of the present invention.
FIG. 5 is a diagram schematically illustrating an example of a data structure of a user-specific service evaluation DB 206 of the service evaluation system 102 according to an embodiment of the present invention.
FIG. 6 is a diagram showing a sequence when a user of a service evaluation system according to an embodiment of the present invention requests generation of a service menu.
FIG. 7 is a diagram illustrating a flowchart of processing of a service evaluation determination processing unit 205 of the service evaluation system 102 according to an embodiment of the present invention.
FIG. 8 is a diagram illustrating an example of display of a service menu generated by an individual service menu generation processing unit 207 of the service evaluation system 102 according to an embodiment of the present invention.
FIG. 9 is a diagram illustrating a flowchart of processing of an individual service menu generation processing unit 207 of the service evaluation system 102 according to an embodiment of the present invention.
FIG. 10 is a diagram illustrating an example of a service information registration screen provided by a service information registration processing unit 203 of the service evaluation system 102 according to an embodiment of the present invention.
FIG. 11 is a diagram illustrating an example of a user information registration screen provided by a user information registration processing unit 202 of the service evaluation system 102 according to an embodiment of the present invention.
FIG. 12 is a diagram illustrating an example of a service menu generation reception screen provided by an individual service menu generation processing unit 207 of the service evaluation system 102 according to an embodiment of the present invention.
[Explanation of symbols]
101: User terminal, 102: Service evaluation system, 103: Network, 104: Network, 105: Resident section terminal, 106: Welfare section terminal, 107: Health section terminal, 108: Storage section terminal, 109: Property tax section terminal , 110: Resident Tax Division Terminal, 201: User Information Registration Processing Unit, 202: User DB, 203: Service Information Registration Processing Unit, 204: Service DB, 205: Service Evaluation Judgment Processing Unit, 206: User-Specific Services Evaluation DB, 207 individual service menu evaluation generation processing unit, 208 communication unit, 301 user ID, 302 password, 303 name, 304 address, 305 gender, 306 birth date, 307 householder , 308: relationship, 309: occupation, 310: previous year's income, 311: national health insurance participation status, 312: fixed asset holding status, 13 ... Minicar ownership status 314 ... Disability status 315 ... Marriage status 316-321 ... Registered user information 401 ... Service ID 402 ... Service name 403 ... Department in charge 404 ... Service content 405 conditions, 406 service qualification, 4061 application deadline, 407 importance, 408-420 registered service information, 801 service menu screen for Hitachi Taro, 802 user name, 803 service ID 804 service name, 805 contents, 806 evaluation, 807 deadline, 808 department in charge, 809 to 814 service information, 815 service menu for Yokohama Port, 816 to 819 service information, 1001 service information registration Screen, 1002 ... Service ID display section, 1003 ... Service name input field, 1004 ... Our department input field, 1005 ... Service content input field, 1006 ... Condition input field, 1007 ... Service qualification input field, 1008 ... Expiration date input field, 1009 ... Registration button, 1101 ... User information registration screen, 1102 ... User ID display Department, 1103: Password input field, 1104: Name input field, 1105: Address input field, 1106: Gender input field, 1107: Date of birth input field, 1108: Household main input field, 1109: Relationship input field, 1110: Occupation Input field, 1111: previous year's income input field, 1112: National Health Insurance participation status input field, 1113: fixed asset ownership status input field, 1114: mini vehicle ownership status input field, 1115: disability status input field, 1116: marriage status input field, 1117 registration button, 1201 service menu generation reception screen, 1202 user ID input field, 1203 path Word input field, 1204 ... Request execution button.

Claims (7)

In an information providing system that generates information on administrative services provided by local governments,
A service information storage unit that stores the administrative service information;
A user information storage unit that stores information of a user of the administrative service,
A service evaluation determining unit that evaluates the administrative service according to the administrative service information and a predetermined rule of the user information;
A service evaluation storage unit for each user for storing a service evaluation result,
An information providing system for generating a service menu including the administrative service information and the service evaluation result for each user. 2. The information processing system according to claim 1, wherein the request for generating the service menu is received from a user terminal via a network. In the information providing system according to claim 1 or 2,
The service information stored in the service information storage unit includes at least information on a condition of a user who can provide a service, and information on importance of the service,
The user information storage unit includes an item related to the condition,
The predetermined rule is:
Information on whether the user satisfies the condition stored in the service information storage unit and information on the importance for a service that satisfies the condition is described in the service menu. Offer system. In the information providing system according to claim 1 or 2,
The service information stored in the service information storage unit includes at least information on a condition of a user who can provide a service, and information on importance of the service,
The user information storage unit includes at least an item related to the condition,
The predetermined rule is:
The information providing system according to claim 1, wherein the information on the importance is described in the service menu only when the user satisfies the condition stored in the service information storage unit. In order to provide information on administrative services to a user who receives the administrative services, in the information providing method by a computer,
The service database of the computer stores service information including the name and contents of the administrative service and the user's condition or qualification necessary for receiving the administrative service and the importance of the administrative service,
The user database of the computer contains the user's name and address, gender, date of birth, head of household, relationship, occupation, income, presence or absence of national insurance, ownership of fixed assets, ownership of automobiles, Store user information including presence / absence, presence / absence of disability, marriage status,
The processing unit of the computer reads the user information from the user database, and searches for service information that satisfies the condition or qualification of the user among the user information,
An information providing method, wherein the communication unit of the computer provides the user with the name of the administrative service included in the retrieved service information, the content thereof, and the importance of the administrative service to the user. The information providing method according to claim 5,
An information providing method, wherein the importance of the administrative service is determined according to the necessity of the administrative service for the user. The information providing method according to claim 6,
The importance of the administrative service is determined depending on whether the user must receive the administrative service, whether the user should receive the administrative service, or whether the user can receive the administrative service. An information providing method, comprising:

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