JP2004110838A - Front work processing system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To simplify operation which initiates a desired front work. <P>SOLUTION: This system is provided with an image display apparatus 4 with a touch sensor panel. On one display screen of this image display apparatus 4, a room key section 31 of a plurality of rooms which indicates in the frames use condition such as vacant room, staying room, reserved room of each room's identification information enclosed by the frame while listing up the identification information of each room of the accommodations and a work selection key section 34 of a plurality of works in which each item information is enclosed by the frame while listing up each item information of front works are displayed. At this condition, when that the room key section 31 and the work selection key section 34 are designated one by one by touch operation of the display screen is detected by the touch sensor panel, processing of the front work corresponding to the designated work selection key section 34 to the room corresponding to the designated room key section 31 is executed. <P>COPYRIGHT: (C)2004,JPO

Description

{Circle over (1)} The present invention relates to a front service processing device in an accommodation facility such as an inn or a hotel.

As a conventional front-end processing device in an accommodation facility, information such as the name of the arriving guest, the number of guests, the number of nights, the departure date (date of scheduled check-out), and the like are registered and registered in the guest file for each room. In addition to the business and accommodation charges, the slip input operation to enter payment information such as the price when the guest used the restaurant or shop in the facility and register it for each room in the slip file, the room based on the contents of the above slip file Receipt issuing business to issue a receipt for each, check-out business to delete information about departing guest from guest file and voucher file, name, stay date, number of people, number of nights, etc. There is known an apparatus that processes a reservation input operation or the like in which a user inputs a password and registers it in a reservation file (for example, see Patent Document 1).

In such a front service processing apparatus, a menu selection screen is displayed on the display during idle. Here, for example, when a check-in operation occurs as the front operation, the front desk first operates the keyboard to select a use status confirmation menu. Then, a screen indicating the usage status of each room is displayed on the display, and the vacant room is confirmed. Next, the screen of the display is once returned to the menu selection screen by operating the keyboard, and then the check-in operation menu is selected. Then, a data input screen for the check-in operation is displayed on the display, and the user operates the keyboard to input necessary items such as the room number to be checked in and the name and address of the guest. The above operation completes the check-in operation (for example, see Patent Document 2).
JP 08-190675 A Japanese Utility Model Publication No. 58-9307

As described above, in this type of conventional front service processing apparatus, the first operation of selecting the use status check menu and the return to the menu selection screen after the use status check are performed until the desired front service is started. The second operation and the third operation for selecting a desired front job are required, and the switching of the screen requires time, so that there is a problem that the processing cannot be performed quickly.

Therefore, the present invention provides a front service processing apparatus in an accommodation facility that can simplify the operation until the desired front service is started, can start the desired front service quickly with a simple operation, and can improve efficiency. It is intended to provide.

The front business processing apparatus in an accommodation facility of the present invention includes an image display with a touch sensor panel, and room status storage means for storing information on the use status of each room in correspondence with the identification information of each room in the accommodation facility. A room use state determining means for determining the use state such as vacancy, occupancy, and reservation for each room based on the information stored by the room state storage means; A start condition table in which start condition data determined according to the use status is set, a plurality of room keys each listing identification information of each room of the accommodation facility on one screen of the image display, and enclosing each identification information with a frame. Key screen display control means for listing each item information of the front business and displaying a plurality of business keys each of which is surrounded by a frame; and a key screen display control A room use state display means for displaying the use state of the room determined by the room use state determination means in the frame of each room key displayed on the image display by the step, and the room key and the business key are set by one touch operation on the screen. When the touch sensor panel detects that each of the specified room keys has been specified, the activation of the front business corresponding to the specified business key is permitted based on the usage status of the room corresponding to the specified room key with reference to the start condition table. Service start condition judging means for judging whether the start of the front job is permitted by the judgment means, and a front job processing means for executing the process of the front job for a designated room when confirming that the start of the front job is permitted. It is something.

According to the present invention in which such a measure is taken, the operation until the desired front service is started can be simplified, the desired front service can be started quickly with a simple operation, and the accommodation can be improved in efficiency. A front service processing device in a facility can be provided.

Hereinafter, an embodiment of the present invention will be described with reference to the drawings.
In this embodiment, three rooms [101] to [103] on the first floor of the main building, three rooms [201] to [203] on the second floor of the main building, and [301] to [305] on the third floor of the main building. Room No. 5; Room No. [401] to Room No. [405] on the 4th floor of the main building; Room No. 501 to Room No. [505] on the fifth floor of the main building; Room No. [601] to Room No. [604] on the sixth floor of the main building 5 rooms of [104] to [108] on the first floor of the new building, 5 rooms of [204] to [208] on the second floor of the new building, and 5 of rooms [306] to [310] on the third floor of the new building Rooms, 5 rooms [406]-[410] on the 4th floor of the new building, 3 rooms [506]-[508] on the 5th floor of the new building, and 2 rooms [605]-[606] on the 6th floor of the new building The present invention is applied to a front service processing device in an accommodation facility having a total of 50 guest rooms.

In FIGS. 1 and 2, reference numeral 1 denotes a control unit of the front processing unit. The control unit 1 has a keyboard 2 for inputting various data and a liquid crystal color image display (hereinafter, referred to as a touch sensor panel 3). , A color display) and a printer 5 for printing and issuing a receipt or the like. Further, a drawer 6 for storing cash and the like is detachably connected to the control unit 1.

As shown in FIG. 2, the control unit 1 includes a CPU (Central Processing Unit) 7 constituting a control unit main body, a ROM (Read Only Memory) 8 in which programs and the like executed by the CPU 7 are stored in advance, A RAM (random access memory) 9 for storing variable data such as setting data and input data by the operation of the CPU 7, a clock unit 10 for measuring the current date and time, and an HDD (hard disk driver) for accessing a hard disk A) a HDD controller 12 for controlling an FDD (flexible disk driver) 13 for accessing a flexible disk mounted from the outside; a keyboard interface 15 to which the keyboard 2 is connected; Connected printer interface 16, A display interface 17 to which the color display 4 is connected, a touch sensor panel interface 18 to which the touch sensor panel 3 is connected, a drawer interface 19 to which the drawer 6 is connected, and the like are mounted.
The CPU 7 is connected to the ROM 8, the RAM 9, the clock unit 10, the HDD controller 12, the FDD controller 14, and the interfaces 15 to 19 by bus lines 20 such as an address bus and a data bus.

In particular, such a front business processing apparatus is shown in FIGS. 3 (a) and 3 (b), FIGS. 4 (a) and 4 (b), FIGS. 5 (a) and 5 (b), and FIGS. ) Are selectively displayed on the color display 4 with the touch sensor panel 3 and the operator touches the key image on the screen displayed on the color display 4 with a finger or the like. Key input is enabled.

FIGS. 3A and 3B are initial screens of the usage status display screen for displaying the usage status of each room [(a) is the first page, and (b) is the second page]. The identification information of all the rooms, that is, the room numbers are listed in a matrix of 6 rows × 5 columns in ascending order, and the button images of up to 30 room keys 31 in which each room number is surrounded by a rectangular frame are shown as “ An area division selection key 32 enclosing each area item of “all rooms”, “main building”, and “new building” with a rectangular frame, “end”, “display switching”, “increase / decrease switching”, “room state”, “ Function keys 33 enclosing the function items of the guest name, "previous page", and "next page" in rectangular frames respectively, and "check-in", "input slip", "issue receipt", "check-out" , And "reservation input", each button of the job selection key 34 enclosing each of the job items with a rectangular frame. To display along with the emission image. Then, the colors in the frames surrounding each room number indicate the use status of the room, that is, “vacant room”, “occupied room”, “reserved”, “issued receipt”, “departure schedule (check-out schedule) ) ".

By the way, in this embodiment, the room with the usage status “vacant” is white, the room with the usage status “occupied” is yellow, the room with the usage status “reserved” is green, and the usage status “receipt issuance The room with the status “scheduled” is colored blue, and the room with the usage status “scheduled for departure” is colored red. In the drawings, for convenience, a white frame is represented by (W), a yellow frame is represented by (Y), a green frame is represented by (G), and a blue frame is represented by (B). , The red frame is represented by (R).

FIGS. 4A and 4B are area division selection screens of the use status display screen. When "Main building" is selected as the area division, as shown in FIG. Are listed in a matrix of 6 rows × 5 columns in ascending order, and a maximum of 30 button images in which each room number is surrounded by a rectangular frame are displayed. On the other hand, when "new building" is selected as the area division, the room numbers of the new building are listed in a matrix of 6 rows x 5 columns in ascending order as the room key 31, as shown in FIG. Are displayed in a rectangular frame, and a maximum of 30 button images are displayed. The button images of the area division selection key 32, the function key 33, and the job selection key do not change.

FIG. 5A shows a room name selection screen of the use status display screen, in which each room identification information displayed in the frame of each room key 31 is changed from a room number to a room name. The button images of the area division selection key 32, the function key 33, and the job selection key do not change.
FIG. 5B shows an increase mode selection screen of the usage status display screen. From the screen in the normal mode in which the number of room keys 31 can be displayed up to 30 in 6 rows × 5 columns, it is changed to 6 rows × 10 columns. The screen is switched to an increase mode screen that can display up to 60 screens. The button images of the area division selection key 32, the function key 33, and the job selection key do not change.

FIG. 6A is a room state inquiry screen for displaying the availability of various facilities such as a telephone, a refrigerator, a video, etc. installed in each room for each room. Display an icon indicating the enabled or disabled state. The button images of the area division selection key 32, the function key 33, and the job selection key do not change.
By the way, in this embodiment, the icon of the figure showing the phone is displayed in the room where the telephone is not available, the icon of the figure showing the refrigerator is displayed in the room where the refrigerator is not available, and the video cannot be used. In the room in the state, an icon of a graphic representing a video is displayed.

FIG. 6B is a guest inquiry screen that displays the name of the guest and the name of the reservation person on the day of each room for each room. Display the name of the person. The button images of the area division selection key 32, the function key 33, and the job selection key do not change.

Now, in order to display each of the screens shown in FIGS. 3 to 6 on the color display 4, the front business processing apparatus stores, for example, a room management file 41 shown in FIG. A room status file 42 shown in FIG. 8 and a reservation file 43 shown in FIG. 9 are provided.

As shown in FIG. 7, the room management file 41 is a file for storing data of a room name, an area division, a room division, and a line feed division corresponding to the room number of each room in the accommodation facility. Here, the room name is a name given to the room of the corresponding room number for convenience. The area division is data for distinguishing the location of the room. In this embodiment, the room provided in the main building is referred to as an area division "A", and the room provided in the new building is referred to as an area division "B". The room classification is data for distinguishing between room types. In this embodiment, for example, "Japanese 04" is set for a Japanese-style quadruple room, and "Western 02" is set for a Western-style double room. The line feed category is 6-digit data for specifying whether or not to end the line with the room key 31 displayed on the usage status display screen in the frame of the corresponding room number. A division for the initial screen in the normal mode in which a maximum of 30 room keys 31 are displayed in 5 rows, a second digit is a division for the area A selection screen in the normal mode, and a third digit is an area B selection in the normal mode. The division for the screen, the fourth digit is the division for the initial screen in the increase mode in which a maximum of 60 room keys 31 are displayed in 6 rows × 10 columns, and the fifth digit is the division for the area A selection screen in the increase mode. The digit is a division for the area B selection screen in the increase mode. For each line, "1" is set when a line feed is performed, and "0" is set when no line feed is performed.

As shown in FIG. 8, the room status file 42 corresponds to the room number of each room in the accommodation facility and includes information on the use status of the room, such as departure date, guest name, receipt category, reservation category, parent and child. It is a file that stores each data of the section and the room state section, and constitutes a room state storage unit. Here, the departure date is the date when the guest who checked in the room of the corresponding room number is scheduled to check out, and the guest name is the name of the guest. The receipt classification is data for distinguishing whether or not a receipt has been issued to a guest who has checked in to the room of the corresponding room number, and is “1” if issued, and “1” if not issued. It becomes "0". The reservation classification is data for distinguishing whether or not there is a reservation for the room of the corresponding room number on the day, and is “1” if there is a reservation, and “0” if there is no reservation. The parent-child classification is data for distinguishing whether or not a guest who has checked in to a room with a corresponding room number and a guest in the same group has checked in to another room, and has checked in to another room. In this case, the parent's (representative) is “1”, the child (other than the representative) is the parent's room number, and if the child is not checked in to another room, it is “0”. The guest room status classification is data for distinguishing whether or not use of the equipment (telephone, refrigerator, video) installed in the corresponding room is prohibited. If the use is prohibited, the data is "1". Otherwise, it is "0".

As shown in FIG. 9, the reservation file 43 corresponds to the room number of each room in the accommodation facility, and includes information indicating the reservation status of the room, such as the reservation number, the reception date, the name of the registrant, the number of nights, and the number of guests. , Is a file for storing each data of the number of rooms on a daily basis from the next day to 396 days later. Here, the reservation number is a serial number that is issued each time an accommodation reservation is accepted, the reception date is the date on which the accommodation reservation was accepted, the name of the reservation person is the name of the representative who made the accommodation reservation, and the number of days of accommodation Is the number of days the reservation is scheduled to be stayed, the number of guests is the number of groups of the reservation, and the number of rooms is the number of rooms used by the reservation.

In addition, in the front business processing apparatus, various memory areas shown in FIGS. 10 to 13 are formed in the RAM 9 in order to display the respective screens shown in FIGS. 3 to 6 on the color display 4.

FIG. 10 shows a setting table memory, which is a color information setting table 51 for storing color information on a use status display screen for each room use status of vacant, occupied, reserved, receipt issued and scheduled to depart. And an icon setting table 52 for storing icon figure information on the guest room state inquiry screen for each of the guest room states of telephone use prohibition, refrigerator use prohibition, and video use prohibition, check-in, slip input, receipt issuance, check-out and Activation condition data that determines whether or not to allow the activation of various tasks for reservation entry based on the vacancy, occupied room, reserved, issued receipt, and scheduled departure room usage (if permitted, " And an activation condition table 53 that stores "impossible" if not permitted.

FIGS. 11 and 12 show a data memory, which is a key button image editing memory 61 for storing image data of an area division selection key 32, a function key 33 and a business selection key 34 displayed on the color display 4, and a normal mode. A normal room key coordinate memory 62 having a coordinate (x, y) area corresponding to each position of the room key 31 of 6 rows × 5 columns to be displayed on the use status display screen, and an increase mode use status display screen. An increased room key coordinate memory 63 having a coordinate (x, y) area corresponding to each position of the room key 31 of 6 rows × 10 columns, and format data of the room key 31 corresponding to a series of table numbers t Key table 64 for storing together with the division data for specifying the color and the room key format of the usage status display screen displayed on the color display 4 A section data memory 65 for storing section data corresponding to data is formed in the RAM 9.

Here, the division data indicates the room key format data of the usage status display screen in the normal mode for all rooms by [all rooms normal-p], and the room key format data of the usage status display screen in the increase mode to [ All rooms increase -p]. In addition, the room key format data of the usage status display screen in the normal mode for the room in the area A is indicated by [area A normal-p], and the room key format data of the usage status display screen in the increase mode is [area A increase]. -p]. Similarly, the room key format data of the use state display screen in the normal mode for the room in the area B is indicated by [area B normal-p], and the room key format data of the use state display screen in the increase mode is indicated by [area B]. Increase-p]. Note that (-p) is a branch number corresponding to a page of the same type of format data.

FIG. 13 shows a counter and flag memory, a table number counter 71 for counting the table number t of the room key table 64, and a branch number counter 72 for counting a branch number p for distinguishing room key format data of the same type. A record number counter 73 that counts the number r of records read from the room management file 41, the room status file 42, and the reservation file 43, and counts the x coordinates of the normal room key coordinate memory 62 and the increased room key coordinate memory 63. Each of the counter areas of the x-coordinate counter 74 and the y-coordinate counter 75 that counts the y-coordinate, and the display switching flag F1 that is “1” when the room identification information on the use status display screen is the room name and “0” when the room number is the room number. Becomes "1" while the usage status display screen is displayed, and becomes "0" otherwise. The flag memories 76, 77, 78 of the use mode display flag F2, which is "1" when the use state display screen is in the increase mode and "0" in the normal mode, are formed in the RAM 9. .

The front business processing apparatus has a program for causing the CPU 7 to execute various processes shown in the flowcharts of FIGS. 14 to 29 in order to display the respective screens shown in FIGS. 3 to 6 on the color display 4. Is composed. The program data may be stored in the ROM 8 in advance, or may be recorded on a floppy disk, and the floppy disk may be accessed by the FDD 13 and loaded on the hard disk or the RAM 9.

FIG. 14 shows the main processing of the front service processing device. When the CPU 7 detects that the start of the front service has been declared by the key operation of the keyboard 2 as ST (step) 1, the counters 71, 72, After performing initialization processing such as resetting 73, 74, 75 and flag memories 76, 77, 78 to “0”, the room key table creation processing shown in FIG. 15 is executed as ST2.

{Circle around (1)} First, the CPU 7 creates room key format data of the usage status display screen in the normal mode for all the rooms of the accommodation facility according to the procedure shown in FIG.

That is, first, the value t of the table number counter 71, the value p of the branch number counter 72, the value r of the record number counter 73, the value x of the x coordinate counter 74, and the value y of the y coordinate counter 75 are all "1". Set to.
Next, as ST201, the r-th room management record (room number, room name, area division, room division, line break division) of the record number counter 73 is read from the room management file 41. Then, the room number data of the r-th room management record is stored in the coordinate (x, y) area corresponding to the value x of the x coordinate counter 74 and the value y of the y coordinate counter 75 in the normal room key coordinate memory 62.

(4) Next, the line break of the r-th room management record is checked. Here, when the line feed segment corresponding to the initial screen in the normal mode is set to “0”, the value y of the y-coordinate counter 75 is counted up by 1, and this value y is displayed on the usage status display screen. It is determined whether or not the number of digits Y of the room key 31 (5 in this embodiment) has been exceeded. If not, the process proceeds to ST202. On the other hand, when the value y of the y-coordinate counter 75 exceeds the number of digits Y, or when the line feed category corresponding to the initial screen in the normal mode in the r-th room management record is set to “1”. , ST203, the value x of the x-coordinate counter 74 is counted up by one, and it is determined whether or not this value x exceeds the number of rows X (6 in this embodiment) of the room key 31 on the usage status display screen. If not, the value y of the y-coordinate counter 75 is returned to "1", and the process proceeds to ST202.

In ST202, the value r of the record number counter 73 is incremented by one, and it is determined whether or not this value r has exceeded the number R of records of the room management file 41 (50 [number of rooms] in this embodiment). If not, the process returns to ST201, where the r-th room management record is read from the room management file 41 and processed in the same manner as described above.

Thus, in ST201, the room management record is sequentially read from the room management file 41, and the room number data of the record is stored in the normal room key coordinate memory 62 at the coordinates x corresponding to the value x of the x coordinate counter 74 and the value y of the y coordinate counter 75. Each is stored in the (x, y) area. Then, as a result of counting up the value x of the x coordinate counter 74 by 1 in ST203 and confirming that this value x has exceeded the number X of rows of the room key 31 on the usage status display screen, in ST204 the normal room is checked. After the data of each coordinate (x, y) area in the key coordinate memory 62 is stored in the table number area of the value t of the table No. counter 71 in the room key table 64, the normal room key coordinate memory 62 is cleared. In addition, the section data of the table number area in the room key table 64 is set to [all rooms normal-p].

Thereafter, the value t of the table number counter 71, the value p of the branch number counter 72 and the value r of the record number counter 73 are each incremented by one, and the value x of the x coordinate counter 74 and the value x of the y coordinate counter 75 are incremented. If the value y is set to "1", the process returns to ST201, where the r-th room management record of the record No. counter 73 is read from the room management file 41 and processed in the same manner as described above.

If the value r of the record number counter 73 is incremented by 1 in ST202 and it is confirmed that the value r exceeds the number R of records in the room management file 41, the process proceeds to ST205 where the normal room key coordinate memory is stored. After storing the data of each coordinate (x, y) area in 62 in the table number area of the value t of the table No. counter 71 in the room key table 64, the normal room key coordinate memory 62 is cleared. Further, the section data of the table number area of the room key table 64 is set to [all rooms normal-p].

As described above, the process of creating the room key format data in the normal mode of the use status display screen for all the rooms of the accommodation facility ends, and the CPU 7 next proceeds to the area A of the accommodation facility (this embodiment). Then, the room key format data of the usage status display screen in the normal mode for the room of the main building) is created according to the procedure shown in FIG.

That is, first, the value t of the table No. counter 71 is counted up by one. Further, the value p of the branch number counter 72, the value r of the record number counter 73, the value x of the x coordinate counter 74, and the value y of the y coordinate counter 75 are set to "1".
Next, as ST206, the r-th room management record of the record number counter 73 is read from the room management file 41. Then, it is checked whether or not the area division of the r-th room management record is A. Here, if the area division is not A, this r-th room management record is a record relating to a room other than the area A (in this embodiment, a room in the new building), so the process proceeds to ST207.

If the area division of the r-th room management record is A in ST206, since this room management record r is a record relating to the room in area A (the room in the main building in this embodiment), the r-th room management record is Is stored in the coordinate (x, y) area corresponding to the value x of the x coordinate counter 74 and the value y of the y coordinate counter 75 in the normal room key coordinate memory 62.

(4) Next, the line break of the r-th room management record is checked. Here, when the line feed segment corresponding to the area A selection screen in the normal mode is set to “0”, the value y of the y coordinate counter 75 is counted up by 1, and this value y is used as a display of the use status. It is determined whether or not the number of digits Y of the room key 31 on the screen has been exceeded. If not, the process proceeds to ST207. On the other hand, when the value y of the y-coordinate counter 75 exceeds the number of digits Y, or the line feed segment corresponding to the area A selection screen in the normal mode in the r-th room management record is set to “1”. In step ST208, the value x of the x-coordinate counter 74 is counted up by one, and it is determined whether or not this value x exceeds the number X of rows of the room key 31 on the usage status display screen. If not, the value y of the y-coordinate counter 75 is returned to "1", and the process proceeds to ST207.

In ST207, the value r of the record number counter 73 is incremented by one, and it is determined whether or not this value r exceeds the number R of records in the room management file 41. If not, the process returns to ST206 to read the r-th room management record from the room management file 41 and perform the same processing as described above.

Thus, in ST206, the room management records are sequentially read from the room management file 41, the record whose area division is set to A is selected, and the room number data of the selected record is stored in the x-coordinate counter in the normal room key coordinate memory 62. The values are stored in a coordinate (x, y) area corresponding to the value x of 74 and the value y of the y-coordinate counter 75, respectively. Then, as a result of counting up the value x of the x coordinate counter 74 by 1 in ST208 and confirming that this value x has exceeded the number X of rows of the room key 31 on the usage status display screen, in ST209, the normal room is determined. After the data of each coordinate (x, y) area in the key coordinate memory 62 is stored in the table number area of the value t of the table No. counter 71 in the room key table 64, the normal room key coordinate memory 62 is cleared. Further, the section data of the table number area in the room key table 64 is set to [area A normal-p].

Thereafter, the value t of the table number counter 71, the value p of the branch number counter 72 and the value r of the record number counter 73 are each incremented by one, and the value x of the x coordinate counter 74 and the value x of the y coordinate counter 75 are incremented. If the value y is set to “1”, the process returns to ST 206, reads the r-th room management record of the record number counter 73 from the room management file 41, and performs the same processing as described above.

Also, as a result of counting up the value r of the record number counter 73 by 1 in ST207 and confirming that this value r has exceeded the number R of records in the room management file 41, in ST210 the normal room key coordinate memory is used. After storing the data of each coordinate (x, y) area in 62 in the table number area of the value t of the table No. counter 71 in the room key table 64, the normal room key coordinate memory 62 is cleared. Further, the section data of the table number area of the room key table 64 is set as [area A normal-p].

As described above, the process of creating the room key format data in the normal mode of the use status display screen for the room in the area A of the accommodation facility ends, and the CPU 7 next proceeds to the area B of the accommodation facility (this embodiment). The room key format data of the usage status display screen in the normal mode for the room of the new building in the embodiment is created by the procedure shown in FIG.

That is, first, the value t of the table No. counter 71 is counted up by one. Further, the value p of the branch number counter 72, the value r of the record number counter 73, the value x of the x coordinate counter 74, and the value y of the y coordinate counter 75 are set to "1".
Next, as ST 211, the r-th room management record of the record number counter 73 is read from the room management file 41. Then, it is checked whether or not the area division of the r-th room management record is B. Here, if the area division is not B, the r-th room management record is a record relating to a room other than the area B (in this embodiment, a room in the main building), so the process proceeds to ST212.

If the area division of the r-th room management record is B in ST211, since this room management record r is a record relating to the room in area B (the room of the new building in this embodiment), the r-th room management record is Is stored in the coordinate (x, y) area corresponding to the value x of the x coordinate counter 74 and the value y of the y coordinate counter 75 in the normal room key coordinate memory 62.

(4) Next, the line break of the r-th room management record is checked. Here, if the line feed segment corresponding to the area B selection screen in the normal mode is set to "0", the value y of the y coordinate counter 75 is counted up by one, and this value y is used as the usage status display. It is determined whether or not the number of digits Y of the room key 31 on the screen has been exceeded. If not, the process proceeds to ST212. On the other hand, when the value y of the y-coordinate counter 75 exceeds the number of digits Y, or the line feed segment corresponding to the area A selection screen in the normal mode in the r-th room management record is set to “1”. In ST213, the value x of the x-coordinate counter 74 is counted up by one, and it is determined whether or not this value x exceeds the number X of rows of the room key 31 on the use status display screen. If not, the value y of the y-coordinate counter 75 is returned to "1", and the process proceeds to ST212.

In ST212, the value r of the record number counter 73 is incremented by one, and it is determined whether or not this value r has exceeded the number R of records in the room management file 41. If not, the process returns to ST211 to read the r-th room management record from the room management file 41 and process the same as described above.

Thus, in ST 211, the room management records are sequentially read from the room management file 41, the record whose area division is set to B is selected, and the room number data of the selected record is stored in the x-coordinate counter in the normal room key coordinate memory 62. The values are stored in a coordinate (x, y) area corresponding to the value x of 74 and the value y of the y-coordinate counter 75, respectively. Then, as a result of counting up the value x of the x-coordinate counter 74 by 1 in ST213, and confirming that this value x exceeds the number X of rows of the room key 31 on the usage status display screen, if it is determined in ST214 that the normal room After the data of each coordinate (x, y) area in the key coordinate memory 62 is stored in the table number area of the value t of the table No. counter 71 in the room key table 64, the normal room key coordinate memory 62 is cleared. Further, the section data of the table number area in the room key table 64 is set to [area B normal-p].

Thereafter, the value t of the table number counter 71, the value p of the branch number counter 72 and the value r of the record number counter 73 are each incremented by one, and the value x of the x coordinate counter 74 and the value x of the y coordinate counter 75 are incremented. If the value y has been set to "1", the process returns to ST211 to read the r-th room management record of the record number counter 73 from the room management file 41 and process the same as described above.

If the value r of the record number counter 73 is incremented by 1 in ST212 and it is confirmed that the value r exceeds the number R of records in the room management file 41, the process proceeds to ST215, where the normal room key coordinate memory is stored. After storing the data of each coordinate (x, y) area in 62 in the table number area of the value t of the table No. counter 71 in the room key table 64, the normal room key coordinate memory 62 is cleared. Further, the section data of the table number area of the room key table 64 is set as [area B normal-p].

As described above, the process of creating the room key format data in the normal mode of the use status display screen for the room in the area B of the accommodation facility ends, so that the CPU 7 next targets all the rooms of the accommodation facility. The room key format data on the usage status display screen in the increased mode is created in a procedure substantially similar to the procedure shown in FIG.

That is, in the procedure shown in FIG. 16, each time the room management record is sequentially read from the room management file 41, the room number data of the room management record is stored in the x-coordinate counter 74 of the normal room key coordinate memory 62. Although stored in the coordinate (x, y) area corresponding to the value y of the counter 75, the x coordinate counter 74 in the additional room key coordinate memory 63 is used in the procedure for creating room key format data in the increase mode for all rooms. Is stored in a coordinate (x, y) area corresponding to the value x and the value y of the y-coordinate counter 75.

Further, in the procedure shown in FIG. 16, a line break corresponding to the initial screen in the normal mode is checked as a line break of the room management record read from the room management file 41, but the room in the increase mode for all rooms is checked. In the creation procedure of the key format data, a line feed category corresponding to the initial screen in the increase mode is checked.

Furthermore, in the procedure for creating room key format data in the increase mode for all rooms, the value x of the x-coordinate counter 74 exceeds the number X of rows of the room key 31 on the usage status display screen, and the record NO. Since the value r of the counter 73 exceeds the number R of records in the room management file 41, the data of each coordinate (x, y) area in the increased room key coordinate memory 63 is stored in the table No. of the room key table 64. When the value is stored in the table number area of the value t, the division data of the table number area in the room key table 64 is set to [increase in all rooms-p].

If the room key format data of the usage status display screen in the increase mode for all the rooms of the accommodation facility is created in this way, the CPU 7 then proceeds to the increase mode for the room in the area A in the accommodation facility. The room key format data of the usage status display screen in is created by a procedure substantially similar to the procedure shown in FIG.

That is, in the procedure shown in FIG. 17, every time a record of area A is sequentially read from the record number counter 73 from the room management file 41, the room number data of the room management record is stored in x in the normal room key coordinate memory 62. Although stored in the coordinate (x, y) area corresponding to the value x of the coordinate counter 74 and the value y of the y coordinate counter 75, in the procedure for creating room key format data in the increase mode for the room in this area A, The value is stored in the coordinate (x, y) area corresponding to the value x of the x coordinate counter 74 and the value y of the y coordinate counter 75 in the additional room key coordinate memory 63.

In the procedure shown in FIG. 17, the line break corresponding to the area A selection screen in the normal mode is checked as the line break of the room management record read from the room management file 41. In the creation procedure of the room key format data in the increase mode, the line feed section corresponding to the area A selection screen in the increase mode is checked.

Furthermore, in the procedure for creating room key format data in the increase mode for the room in the area A, the value x of the x-coordinate counter 74 exceeds the number of rows X of the room key 31 on the usage status display screen, and When the value r of the record number counter 73 exceeds the number R of records in the room management file 41, the data of each coordinate (x, y) area in the additional room key coordinate memory 63 is stored in the table number counter in the room key table 64. When the data is stored in the table number area of the value t of 71, the section data of the table number area in the room key table 64 is set to [area A increase-p].

When the room key format data of the usage status display screen in the increase mode for the room in the area A of the accommodation facility is created in this way, the CPU 7 finally increases the room for the room in the area B in the accommodation facility. The room key format data of the usage status display screen in the mode is created in substantially the same procedure as the procedure shown in FIG.

That is, in the procedure shown in FIG. 18, every time a record of area B is sequentially read from the record number counter 73 from the room management file 41, the room number data of the room management record is stored in x in the normal room key coordinate memory 62. Although stored in the coordinate (x, y) area corresponding to the value x of the coordinate counter 74 and the value y of the y coordinate counter 75, in the procedure for creating room key format data in the increase mode for the room in the area B, The value is stored in the coordinate (x, y) area corresponding to the value x of the x coordinate counter 74 and the value y of the y coordinate counter 75 in the additional room key coordinate memory 63.

In the procedure shown in FIG. 18, the line break corresponding to the area B selection screen in the normal mode is checked as the line break of the room management record read from the room management file 41. In the creation procedure of the room key format data in the increase mode, the line feed section corresponding to the area B selection screen in the increase mode is checked.

Further, in the procedure for creating room key format data in the increase mode for the room in the area B, the value x of the x-coordinate counter 74 exceeds the number X of rows of the room key 31 on the usage status display screen, and When the value r of the record number counter 73 exceeds the number R of records in the room management file 41, the data of each coordinate (x, y) area in the additional room key coordinate memory 63 is stored in the table number counter in the room key table 64. When the data is stored in the table number area of the value t of 71, the section data of the table number area in the room key table 64 is set to [area B increase-p].

As described above, the room key table creation process of the main process shown in FIG. 14 ends, and the CPU 7 next executes the room use status display process shown in FIG. 19 as ST3.
First, the CPU 7 sets the room key table section data [all rooms normal-1] for specifying the first page of the use state display screen in the normal mode for all rooms in ST301 in the section data memory 65. Next, in ST302, room key format data corresponding to the section data [all rooms normal-1] in the section data memory 65 is read from the room key table 64 and transferred to the normal room key coordinate memory 62.

Next, as ST303, the use status of each room corresponding to the room number data in each coordinate (x, y) area in the normal room key coordinate memory 62 is checked based on the data of the room status file 42.
More specifically, as shown in FIG. 20, if data (departure date, receipt classification, reservation classification) relating to the usage status among the room status data of the corresponding room number is read from the room status file 42, Check the date. If the departure date is "0", the reservation classification is checked. If the reservation category is "1", the usage status is determined to be "reserved", and if it is "0", the usage status is determined to be "vacant". On the other hand, when the departure date is set, the departure date is compared with the current date measured by the clock unit 10. If the departure date is later than the current date, check the receipt category. If the receipt category is "1", the usage status is determined as "receipt issued", and if "0", the usage status is determined as "occupied". If the departure date is compared with the current date and the departure date matches the current date or the departure date is earlier than the current date, the receipt class is checked. If the receipt category is "1", the usage status is determined as "issued receipt", and if "0", the usage status is determined as "scheduled departure".

After the use status of each room corresponding to the room number data in each coordinate (x, y) area in the normal room key coordinate memory 62 is determined in this way, the color information setting table 51 is next referred to as ST304. The color information corresponding to the usage status is acquired for each room, and the color information is stored in the coordinate (x, y) area in the normal room key coordinate memory 62 where the room number data of the room is stored.

{Circle around (5)} Referring to the room status file 42 in ST305, the parent / child classification of the room number data in each coordinate (x, y) area in the normal room key coordinate memory 62 is checked. Then, in ST306, if the parent-child division is "1", underlining data is added to the room number data in the coordinates (x, y) area if the parent-child division is "1". x, y) Double underline data is added to the room number data in the area. If the parent-child classification is "0", no operation is performed because the parent-child is not treated.

Next, as ST307, the display switching flag F1 of the flag memory 76 is checked. When the display switching flag F1 is set to "1", since the room name is specified as the room identification information, the normal room key coordinate memory 62 is referred to as the room management file 41 in ST308. The room number data in each coordinate (x, y) area in is replaced with the corresponding room name data. When the display switching flag F1 is reset to "0", nothing is performed because the room number is specified as the room identification information.

Next, in ST309, the use state display screen in the normal mode is displayed on the color display 4 based on the data in each coordinate (x, y) area in the normal room key coordinate memory 62 and the image data in the key button image editing memory 61. To be displayed.
That is, the room number or the room name is displayed in a screen position corresponding to the coordinate (x, y) area in which the room number data or the room name data is stored, and the room number or the room name is respectively enclosed by a rectangular frame. Enclose the room key 31. At this time, if the room number data or room name data is underlined, the room number or room name is underlined. If double underlined data is added, double underline is added. . The color in each frame of the room key 31 is the color of the color information in the corresponding coordinate (x, y) area. By displaying the area division key 32, the function key 33, and the business selection key 34 together with the room key 31 and the image data in the key button image editing memory 61, the use state display screen in the normal mode is displayed in color. Is displayed on the display 4.

In this case, in the frame of each room key 31, if the data in the corresponding coordinate (x, y) area is room number data, the room number is displayed. If the data is room name data, the room name is displayed. indicate. If the room number data or room name data is underlined, the room number or room name is underlined. If double underlined data is added, double underline is added. . Further, the inside of the frame of each room key 31 is displayed in the color of the color information in the corresponding coordinate (x, y) area.

Thereafter, if the use state display flag F2 of the flag memory 77 is set to "1" in ST310, the room use state display processing is terminated.
As a result, when the display switching flag F1 is reset to "0", the use status display screen shown in FIG. 3A is displayed on the color display 4, and when the display switching flag F1 is set to "1". Displays a usage status display screen shown in FIG.

Then, the CPU 7 waits for a key input as ST4 of the main process shown in FIG. When a key input from the usage status display screen displayed on the color display 4 is detected based on a signal change of the touch sensor panel 3, the corresponding input key processing is executed as ST5.

For example, when the input of the display switching key of the function key 33 is detected, as shown in FIG. 21, the usage status display flag F2 of the flag memory 77 is checked, and after confirming that the flag is set to "1", the flag memory 77 is checked. The display switching flag F1 of 76 is checked. If it is reset to "0", switching from the room number display to the room name display is instructed, so it is set to "1". Since the switching to the room number display is instructed, it is reset to “0”. After that, the room status display process shown in FIG. 19 is executed from ST302 by using the section data in the section data memory 65.

Thus, when, for example, the use status display screen shown in FIG. 3A is displayed on the color display 4, the display is switched to the use status display screen shown in FIG. When the usage status display screen shown in FIG. 3A is displayed, the display is switched to the usage status display screen shown in FIG.

When the input of the previous page key on the function key 33 is detected, as shown in FIG. 22A, the usage status display flag F2 of the flag memory 77 is checked, and after confirming that it is set to "1". The branch number p of the section data in the section data memory 65 is reduced by one. At this time, if the branch number p becomes a value smaller than 1, the previous page does not exist, and the key input is regarded as an error. When the branch number p is 1 or more, the room status display process shown in FIG. 19 is executed from ST302 using the partition data after the branch number change in the partition data memory 65.

As a result, when, for example, the usage status display screen shown in FIG. 3B is displayed on the color display 4, the display is switched to the usage status display screen shown in FIG. When the usage status display screen shown in (a) is displayed, the input of the previous page key results in an error.

When the input of the next page key on the function key 33 is detected, as shown in FIG. 22B, the usage status display flag F2 of the flag memory 77 is checked, and after confirming that it is set to "1". , The branch number p of the section data in the section data memory 65 is increased by one. At this time, if the branch number p has a value larger than the branch number M of the same type of division data, the next page does not exist, and the key input is regarded as an error. When the branch number p is equal to or less than the branch number M, the room status display process shown in FIG. 19 is executed from ST302 using the partition data after the branch number change in the partition data memory 65.

As a result, when, for example, the usage status display screen shown in FIG. 3A is displayed on the color display 4, the display is switched to the usage status display screen shown in FIG. When the usage status display screen shown in (b) is displayed, the input of the next page key results in an error.

When the input of the area division selection keys 32 of “All rooms”, “Area A (main building)” and “Area B (new building)” is detected, as shown in FIG. After checking that it is set to “1”, whether “all rooms” is selected by the area division selection key 32, “area A (main building)” is selected, or “area B ( New building) is selected.

Here, when "all rooms" is selected, the increase mode flag F3 of the flag memory 78 is checked. If it is reset to "0", the mode is the normal mode, so the section data in the section data memory 65 corresponds to the first page of the usage status display screen in the normal mode for all rooms [All room normal -1], and if it is set to "1", the mode is the increase mode. Therefore, the division data in the division data memory 65 corresponds to the first page of the usage status display screen in the increase mode for all rooms. Change to [all rooms increase -1]. After that, the room state display process shown in FIG. 19 is executed from ST302 by using the changed section data in the section data memory 65.

Also, when “area A (main building)” is selected, the increase mode flag F3 of the flag memory 78 is checked. If it is reset to "0", the section data in the section data memory 65 is changed to [area A normal-1] corresponding to the first page of the usage status display screen in the normal mode for area A. If it is changed and set to "1", the division data in the division data memory 65 corresponds to the first page of the usage status display screen in the increase mode for the area A [area A increase-1]. Change to After that, the room state display process shown in FIG. 19 is executed from ST302 by using the changed section data in the section data memory 65.

Also, when “area B (new building)” is selected, the increase mode flag F3 of the flag memory 78 is checked. If it is reset to "0", the section data in the section data memory 65 is changed to [area B normal-1] corresponding to the first page of the usage status display screen in the normal mode for area B. If it is changed and set to "1", the division data in the division data memory 65 corresponds to the first page of the usage status display screen in the increase mode for the area B [area B increase-1]. Change to After that, the room state display process shown in FIG. 19 is executed from ST302 by using the changed section data in the section data memory 65.

Thus, when “area A (main building)” is selected by the area division selection key 32 while the use state display screen shown in FIG. 3A is displayed on the color display 4, for example, FIG. The screen is switched to the use state display screen shown in FIG. 4A, and when "area B (new building)" is selected, the screen is switched to the use state display screen shown in FIG. When “all rooms” is selected by the area division selection key 32 while the use status display screen shown in FIG. 4A or 4B is displayed on the color display 4, FIG. The screen is switched to the usage status display screen shown in ().

When the input of the increase / decrease switching key in the function key 33 is detected, as shown in FIG. 24, the usage status display flag F2 of the flag memory 77 is checked, and after confirming that it is set to "1", the flag memory 77 is set. The 78 increase mode flag F3 is checked. If it has been reset to "0", a change from the normal mode to the increase mode has been instructed, so that the section data in the section data memory 65 is of the same type in the increase mode [xx increase -1] ( xx is changed to "all rooms", "Area A" or "Area B". Next, room key format data corresponding to the section data [xx increase -1] in the section data memory 65 is read from the room key table 64 and transferred to the increase room key coordinate memory 63.

Next, the use status of each room corresponding to the room number data in each coordinate (x, y) area in the additional room key coordinate memory 63 is checked according to the procedure shown in FIG. Then, when the use status of each room corresponding to the room number data in each coordinate (x, y) area in the additional room key coordinate memory 63 is determined, the color information setting table 51 is referred to, and The color information corresponding to the use status is acquired, and the color information is stored in the coordinate (x, y) area in the normal room key coordinate memory 62 where the room number data of the room is stored. Also, referring to the room status file 42, the parent / child classification of the room number data in each coordinate (x, y) area in the normal room key coordinate memory 62 is checked. Then, in ST306, if the parent-child division is "1", underlining data is added to the room number data in the coordinates (x, y) area if the parent-child division is "1". x, y) Double underline data is added to the room number data in the area.

Next, the use state display screen in the increase mode is displayed on the color display 4 from the data in each coordinate (x, y) area in the increase room key coordinate memory 63 and the image data in the key button image edit memory 61. Let it.
That is, the room number or the room name is displayed in a screen position corresponding to the coordinate (x, y) area in which the room number data or the room name data is stored, and the room number or the room name is respectively enclosed by a rectangular frame. Enclose the room key 31. At this time, if the room number data or room name data is underlined, the room number or room name is underlined. If double underlined data is added, double underline is added. . The color in each frame of the room key 31 is the color of the color information in the corresponding coordinate (x, y) area. By displaying the area division key 32, the function key 33, and the job selection key 34 with the room key 31 and the image data in the key button image editing memory 61, the use state display screen in the increase mode is displayed in color. Is displayed on the display 4.

Thereafter, if the increase mode flag F3 of the flag memory 78 is set to "1", this processing is terminated.
When the input of the increase / decrease switch key is detected while the increase mode flag F3 of the flag memory 78 is set to “1”, the cancellation of the increase mode is instructed, and the increase mode flag F3 is set to “0”. And reset the section data in the section data memory 65 to the same type in the normal mode [xx normal -1] (xx is any one of "all rooms", "area A" or "area B" 1). Thereafter, the room state display process shown in FIG. 19 is executed from ST302 using the changed section data in the section data memory 65.

As a result, when, for example, the usage status display screen shown in FIG. 3A is displayed on the color display 4, the display is switched to the usage status display screen shown in FIG. When the usage status display screen shown in (b) is displayed, the screen is switched to the usage status display screen shown in FIG.

Also, when the input of the guest room state key on the function key 33 is detected, as shown in FIG. 26, the use status display flag F2 of the flag memory 77 is checked. If it is set to "1", the increase mode flag F3 in the flag memory 78 is checked. Here, if it is set to "1", the use status display screen of the increase mode is being displayed and the icon of the cabin state cannot be displayed, so that the key input is regarded as an error.

In the case of the normal mode in which the increase mode flag F3 is reset to “0”, the room status file 42 is searched with the room number data in each coordinate (x, y) area in the normal room key coordinate memory 62, and Check the room state classification data corresponding to the room number data. Then, for the room number data whose telephone division is "1", the icon figure information corresponding to the telephone use prohibition is read out from the icon setting table 52, and the coordinates of the normal room key coordinate memory 62 storing the room number data are stored. x, y) Add to the area. Further, for the room number data whose refrigerator category is “1”, the icon figure information corresponding to the refrigerator use prohibition is read from the icon setting table 52, and the coordinates of the normal room key coordinate memory 62 storing the room number data are stored. x, y) Add to the area. Furthermore, for the room number of the video division “1”, the icon figure information corresponding to the video use prohibition is read out from the icon setting table 52 and the coordinates (x , Y) to be added to the area.

Next, the cabin state inquiry screen is displayed on the color display 4 from the data in each coordinate (x, y) area in the normal room key coordinate memory 62 and the image data in the key button image editing memory 61.
That is, the room number or the room name is displayed in a screen position corresponding to the coordinate (x, y) area in which the room number data or the room name data is stored, and the room number or the room name is respectively enclosed by a rectangular frame. Enclose the room key 31. At this time, if the room number data or room name data is underlined, the room number or room name is underlined. If double underlined data is added, double underline is added. . When icon figure information is added to the room number data or the room name data, the icon is displayed in the frame of the corresponding room key 31. Further, the color in each frame of the room key 31 is set as the color of the color information in the corresponding coordinate (x, y) area. By displaying the area division key 32, the function key 33, and the business selection key 34 according to the image data in the key button image editing memory 61 together with the room key 31, the cabin state inquiry screen is displayed on the color display 4. Display.

Thereafter, if the use status display flag F2 of the flag memory 77 is reset to “0”, the process is terminated.
On the other hand, if the input of the guest room state key is detected in a state where the use state display flag F2 is reset to “0”, the room state display processing shown in FIG. Execute

As a result, when, for example, the usage status display screen shown in FIG. 3A is displayed on the color display 4, the screen is switched to the guest room status inquiry screen shown in FIG. When the use state display screen shown in FIG. 3A is displayed, the screen is switched to the use state display screen shown in FIG.

When the input of the guest name key on the function key 33 is detected, the use status display flag F2 of the flag memory 77 is checked as shown in FIG. If it is set to "1", the increase mode flag F3 in the flag memory 78 is checked. Here, if it is set to “1”, the use status display screen of the increase mode is being displayed and the guest name and the reservation person name of the day cannot be displayed, so that the key input is regarded as an error.

In the case of the normal mode in which the increase mode flag F3 is reset to “0”, the room status file 42 is searched with the room number data in each coordinate (x, y) area in the normal room key coordinate memory 62, and Check the guest name data corresponding to the room number data. If the guest name data is registered, it is a room where a guest or a reservation person is present on the day, and the guest name data is stored in the coordinates (x, x) of the normal room key coordinate memory 62 storing the room number data. y) Add to the area.

Next, the guest display screen is displayed on the color display 4 based on the data in each coordinate (x, y) area in the normal room key coordinate memory 62 and the image data in the key button image editing memory 61.
That is, the room number or the room name is displayed in a screen position corresponding to the coordinate (x, y) area in which the room number data or the room name data is stored, and the room number or the room name is respectively enclosed by a rectangular frame. Enclose the room key 31. At this time, if the room number data or room name data is underlined, the room number or room name is underlined. If double underlined data is added, double underline is added. . When the guest name data is added to the room number data or the room name data, the guest name is displayed in the frame of the corresponding room key 31. Further, the color in each frame of the room key 31 is set as the color of the color information in the corresponding coordinate (x, y) area. By displaying the area division key 32, the function key 33, and the business selection key 34 based on the image data in the key button image editing memory 61 together with the room key 31, the guest inquiry screen is displayed on the color display 4. Display.

Thereafter, if the use status display flag F2 of the flag memory 77 is reset to “0”, the process is terminated.
On the other hand, when the input of the guest name key is detected in a state where the use status display flag F2 is reset to “0”, the room status display shown in FIG. Execute the process.

As a result, when, for example, the usage status display screen shown in FIG. 3A is displayed on the color display 4, the display is switched to the guest inquiry screen shown in FIG. When the guest inquiry screen shown in FIG. 6B is displayed, the screen is switched to the usage status display screen shown in FIG. 3A by inputting the guest name key.

When the key input of the room key 31 is detected, the increase mode flag F3 of the flag memory 78 is checked as shown in FIG. Here, in the case of the normal mode in which the increase mode flag F3 is reset to “0”, the normal room key coordinate memory 62 is searched by the coordinates (x, y) of the key input of the room key 31 on the touch sensor panel. Then, room number data in the corresponding coordinate (x, y) area is obtained. Then, the room name data corresponding to the room number data is read from the room management file 41, and as shown in FIG. 30A, the room number and the room name corresponding to the area 35 of the use state display screen in the normal mode are entered. Display.

On the other hand, in the case of the increase mode in which the increase mode flag F3 is set to “1”, the increase room key coordinate memory 63 is stored in the coordinates (x, y) of the key of the room key 31 on the touch sensor panel. A search is performed to obtain room number data in the corresponding coordinate (x, y) area. Then, the room name data corresponding to the room number data is read from the room management file 41, and the guest name data is read from the room status file 42, and as shown in FIG. The corresponding room number, room name, and guest name are displayed in area 36 of the display screen.

(5) Next, the process waits for an input of the job selection key 34 or an end key of the function key 33. Here, when the input of the end key is detected, the room number and the room name displayed in the area 35 of the use state display screen in the normal mode or the room number and the room number displayed in the area 36 of the use state display screen in the increase mode are used. The room name and the guest name are deleted, and this process ends.

When the input of the job selection key 34 is detected, the start condition of the job selected by the input of the job selection key 34 is determined as follows. That is, first, the use state of the room designated by the input of the room key 31 is determined by the procedure shown in FIG. Next, referring to the activation condition table 53, it is checked whether or not the activation of the selected task is permitted for the usage status of the room. If the access is not permitted (the data of the activation condition table 53 is “impossible”), the input of the operation selection key 34 is regarded as an error.

On the other hand, if the activation of the selected task is permitted for the use status of the room (data “OK” in the activation condition table 53), the processing of the selected task is activated. Then, when the processing of the selected task is completed, the room status display processing shown in FIG. 19 is executed again. The processing of each task is the same as that of the conventional front task processing apparatus, and the description is omitted here.

Thus, with the usage status display screen shown in FIG. 3 (a) displayed on the color display 4, for example, a room [101] whose usage status is "vacant" is specified and checked by touch operation on this screen. When the in business is selected, the check-in business is permitted for the usage status “vacant” according to the activation condition table 53, so that the screen of the color display 4 is switched to the check-in screen shown in FIG. Take the place. Then, when the operator inputs data necessary for check-in from the keyboard 2 and finally inputs an end key, the screen of the color display 4 returns to the use status display screen shown in FIG. At this time, the color in the frame of the room number [101] changes from white corresponding to the usage status “vacant” to yellow corresponding to the usage status “occupied”.

3A is displayed on the color display 4, for example, by touching this screen, a room [102] whose usage status is "occupied" is specified, and a slip is input. When a job is selected, a slip input job is permitted for the usage status “occupied” by the activation condition table 53, so that the screen of the color display 4 is switched to a slip input screen shown in FIG. . Then, when the operator inputs the data relating to the slip from the keyboard 2 and finally inputs the end key, the screen of the color display 4 returns to the use status display screen shown in FIG. At this time, since the use status of the room with the room number [102] remains "occupied," the color in the frame with the room number [102] does not change.

When the CPU 7 detects that the date measured by the clock unit 10 has been updated the next day as ST6 while waiting for a key input in ST4 of the main process shown in FIG. 14, the process returns to ST3 and returns to FIG. The indicated room status display processing is executed again.
As a result, the use status of the room whose departure date data registered in the room status file 42 matches the current date measured by the clock unit 10 becomes “departure schedule”, and the usage status displayed on the color display 4. The color in the frame of the room number on the display screen changes to red.

Also, when the CPU 7 detects that the execution of the settlement operation of the day has been instructed by the input of the keyboard 2 as ST7 during the key input standby of ST4, the CPU 7 executes an update process of the room situation file 42 as ST7, In step ST8, an update process of the reservation file 43 is executed.

FIG. 28 is a flowchart showing a process of updating the room status file 42. That is, when starting the room status file update process, the CPU 7 first sets the value r of the record number counter 73 to “1” in ST701.
Next, in ST702, the r-th room status record of the record number counter 73 is read from the room status file 42, and the room number and departure date of the record are obtained. Then, in ST703, the departure date is compared with the current date measured by the clock unit 10. As a result, when the departure date is equal to or smaller than the current date, the corresponding r-th room status record is to be settled. Therefore, as ST704, each data of the r-th room status record is removed from the room status file 42 by excluding the room number. clear.

Next, as ST705, the reservation file 43 is searched to determine whether or not there is data of the first day of elapsed days corresponding to the room number of the r-th room status record. If there is data, the room for which the reservation is made on the day is set, so that in ST706, the name of the person who reserved the data for the first day of elapsed days is set in the r-th room status record, and the reservation category is set to "1". If there is no data, there is no room on that day, so the process of ST706 is not performed.

Thereafter, in step ST707, the value r of the record number counter 73 is counted up by one. If it is confirmed that the value r does not exceed the number R of records in the room status file 42, the process returns to ST702 and the room status file 42 , The r-th room status record is read out and processed in the same manner as described above.

If the departure date is greater than the current date in ST703, the corresponding room status record is not a target for settlement, so the process proceeds to ST707, and the value r of the record NO. If it is confirmed that the number R of records does not exceed the number of records R in the status file 42, the process returns to ST702, where the r-th room status record is read from the room status file 42 and processed in the same manner as described above.

Thus, the room status records are sequentially read from the room status file 42, and the record whose departure date is equal to or older than the current date is selected and cleared. However, in the record of the room having a reservation on the day, the name of the reservation person is set and the reservation category is set to "1". When it is confirmed in ST708 that the value r of the record number counter 73 exceeds the number R of records in the room status file 42, the update process ends.

FIG. 29 is a flowchart showing the update processing of the reservation file 43. That is, when starting the reservation file update processing, the CPU 7 first sets the value r of the record number counter 73 to “1” in ST801.
Next, in ST802, the r-th room-specific reservation record of the record number counter 73 is read from the reservation file 43, and if there is data of the first day of the record, the data is cleared. Also, as ST803, each data from the elapsed days 2 to 396 is shifted one day before (the side with the smaller number of days).

Thereafter, the value r of the record number counter 73 is incremented by 1 in ST804, and if it is confirmed in ST805 that the value r does not exceed the number R of records in the reservation file 43, the process returns to ST802 and the reservation file 43 , The r-th room-specific reservation record is read out and processed in the same manner as described above.

Thus, the room-specific reservation record is sequentially read from the reservation file 43, the record of the first day of the record is cleared, and the data from the second day to the 396th day is shifted forward by one day each. When it is confirmed in ST805 that the value r of the record number counter 73 has exceeded the number R of records in the reservation file 43, the updating process ends.

When the update process of the room status file 42 and the update process of the reservation file 43 described above are completed, the CPU 7 returns to ST3 and executes the room status display process shown in FIG. 19 again.
As a result, the usage status display screen redisplayed on the color display 4 indicates that the color within the frame of the room number for which the departure date is not set in the room status file 42 and the reservation category is “0” is the usage status “ It is white indicating “vacancy”, the color in the frame of the room number “1” in the reservation category is green indicating the usage status “reserved”, the departure date is set, and the receipt category is “0”. The color in the room number frame is yellow indicating the usage status “occupied”, and the color in the room number frame having the receipt category “1” is blue indicating the usage status “receipt issued”.

As described above, the color display 4 with the touch sensor panel 3 is provided in the front business processing apparatus of the present embodiment. Then, the CPU 7 lists the room numbers of the rooms of the accommodation facility on a single screen of the color display 4 and displays a plurality of room keys 31 each of which is surrounded by a frame, and the item information of the front service. A plurality of task selection keys 34 are listed and each item information is enclosed by a frame. Further, a room status file 42 is provided which stores information (departure date, receipt classification, reservation classification) on the use status of each room in correspondence with the room number of each room in the accommodation facility. Then, the CPU 7 determines the usage status such as vacancy, occupancy, and reservation for each room based on the storage information of the room status file 42, and changes the color in the frame of each room key 31 to the corresponding room. We make it different according to the use situation.

That is, the color display 4 displays one of the room use status display screens shown in FIGS. 3A, 3B, 4A, 4B, 5A, and 5B. Therefore, the receptionist can easily identify the use status of each room from the color in the frame of each room key 31.

In addition, the front service processing device of the present embodiment is provided with a start condition table 53 in which start condition data for determining whether to permit the start of each front service based on the room use situation is set. When the CPU 7 detects from the touch sensor panel 3 that the room key 31 and the job selection key 34 are designated one by one by a touch operation on the room use status display screen, the CPU 7 refers to the activation condition table 53. It is determined from the usage status of the room corresponding to the designated room key 31 whether the activation of the front job corresponding to the designated job selection key 34 is permitted, and only when permitted, the designated room is To execute the processing of the front business.

Therefore, for example, when a check-in operation occurs, the receptionist first looks at the room use status display screen and searches for a room key 31 having an empty room, that is, a room number with a white color in the frame. When the target room key 31 is found, the user touches the inside of the frame of the room key 31 and then touches the inside of the frame of the job selection key 34 of the check-in job. With the above simple operation, it is possible to activate the check-in operation for an empty room.

As described above, according to the front service processing apparatus of the present embodiment, the operation until the desired front service is started can be simplified, and since there is no screen switching, the time until the start can be shortened. Further, the trouble of inputting the room number of the room to be subjected to the desired front service is omitted. Therefore, the desired front service can be started quickly with a simple operation, and the efficiency of the front service can be improved.

Further, in the front service processing apparatus of the present embodiment, the room key table 64 lists the identification information of all rooms of the accommodation facility as the image pattern of the room key, and the first identification information is surrounded by a frame. In other words, the room key format data of [All rooms normal-1], [All rooms normal-2], [All rooms increase-1] The second pattern in which the identification information of each room is enumerated and each identification information is surrounded by a frame, that is, the divided data is [Area A normal -1], [Area B normal -1], [Area A increase -1] , [Region B increase-1] is stored.

Then, on the initial screen, the room key 31 corresponding to the room key format data of the division data [all rooms normal-1] is displayed, and in this state, the area A or the area B is selected by inputting the area division selection key 32. And the room key 31 corresponding to the room key format data of the section data [Area A Normal-1] or [Area B Normal-1].

Further, in a state where the room key 31 corresponding to the room key format data of the division data [all room normal-1], [area A normal-1] or [area B normal-1] is displayed, the function key 33 When the increase mode is designated by inputting the increase / decrease switching key, the room key 31 corresponding to the room key format data of the section data [all room increase-1], [area A increase-1] or [area B increase-1]. Is displayed.

Similarly, the function key 33 is displayed while the room key 31 corresponding to the room key format data of the division data [all room increase-1], [area A increase-1] or [area B increase-1] is displayed. When the release of the increase mode is designated by the input of the increase / decrease switching key in, the room key format data corresponding to the section data [all rooms normal -1], [area A normal -1] or [area B normal -1] is supported. The room key 31 is displayed.
Therefore, an efficient screen for searching for a target room in the front job to be executed can be selected by a simple one-touch operation, and in this regard, the efficiency of the front job can be improved.

The present invention is not limited to the above embodiment.

For example, in the above-described embodiment, the image display is the color display 4 and the usage status of each room is displayed in color. However, the method of displaying the usage status is not limited to this. Characters indicating the situation may be displayed in the frame of the corresponding room key 31. By doing so, an inexpensive black and white display can be used as the image display, and the cost of the product can be reduced.

Further, in the above-described embodiment, two areas, the area A (main building) and the area B (new building), are shown as the areas for dividing the accommodation facility. However, the present invention can be applied to three or more areas. it can.
In addition, it goes without saying that various modifications can be made without departing from the spirit of the present invention.

FIG. 1 is an external view of a front business processing apparatus according to an embodiment of the present invention. FIG. 2 is a block diagram showing a configuration of a main part of the front business processing device. FIG. 4 is a diagram showing an initial screen of a usage status display screen displayed on a color display in the embodiment. The figure which shows the area division selection screen of the usage status display screen displayed on a color display in the embodiment. The figure which shows the room name selection screen and the increase mode selection screen of the usage status display screen displayed on a color display in the embodiment. The figure which shows the guest room state inquiry screen and a guest inquiry screen which are displayed on a color display in the embodiment. FIG. 2 is a configuration diagram of a room management file included in a storage device in the embodiment. FIG. 2 is a configuration diagram of a room status file included in a storage device in the embodiment. FIG. 3 is a configuration diagram of a reservation file included in a storage device according to the embodiment. FIG. 2 is a diagram showing a setting table memory formed in a RAM in the embodiment. FIG. 2 is a diagram showing a data memory formed in a RAM in the embodiment. FIG. 2 is a diagram showing a data memory formed in a RAM in the embodiment. FIG. 2 is a diagram showing a counter and a flag memory formed in a RAM in the embodiment. 5 is a flowchart showing main processing executed by the CPU in the embodiment. 15 is a flowchart specifically showing a room key table creation process in FIG. 14. 16 is a flowchart specifically showing the normal format creation processing in all rooms in FIG. 15. 16 is a flowchart specifically showing an area A normal format creation process in FIG. 15. 16 is a flowchart specifically showing an area B normal format creation process in FIG. 15. 15 is a flowchart specifically showing a room use status display process in FIG. 14. FIG. 20 is a flowchart specifically showing a usage status determination process in FIG. 19. 15 is a flowchart specifically showing a display switching key process among the input key processes in FIG. 14. 15 is a flowchart specifically showing a previous page key process and a next page key process among the input key processes in FIG. 14. 15 is a flowchart specifically showing an area division selection key process of the input key processes in FIG. 14. 15 is a flowchart specifically illustrating an increase / decrease switching key process among the input key processes in FIG. 14. 15 is a flowchart specifically showing a guest name key process among the input key processes in FIG. 14. 15 is a flowchart specifically showing a guest room state key process among the input key processes in FIG. 14. 15 is a flowchart specifically showing room key processing of the input key processing in FIG. 14. 15 is a flowchart specifically showing a room status file update process in FIG. 14. 15 is a flowchart specifically showing a reservation file update process in FIG. 14. FIG. 4 is a diagram showing a screen at the time of room selection displayed on a color display in the embodiment. FIG. 4 is a diagram showing a screen at the time of business selection displayed on the color display in the embodiment.

Explanation of reference numerals

DESCRIPTION OF SYMBOLS 1 ... Control part unit, 2 ... Keyboard, 3 ... Touch sensor panel, 4 ... Color display,
7 CPU, 8 ROM, 9 RAM, 10 clock section, 41 room management file, 42 room status file, 43 reservation file, 51 color information setting table, 52 icon setting table, 53 startup Condition table, 61: Key button image editing memory, 62: Normal room key coordinate memory, 63: Increased room key coordinate memory, 64: Room key table

Claims (3)

In a front-end business processing unit that processes front-end operations such as reservation input, check-in, and check-out at accommodation facilities,
An image display with a touch sensor panel, room state storage means for storing information on the use state of each room in correspondence with the identification information of each room in the accommodation facility, and information stored by the room state storage means. A room use status determining means for determining the use status such as vacancy, occupancy, reserved, and the like for each room, and a start condition in which start condition data for determining whether to permit the start of each front job is determined based on the room use condition. The condition table and the identification information of each room of the accommodation facility are listed on one screen of the image display device, a plurality of room keys each enclosing each identification information with a frame, and the item information of the front service are listed. Key screen display control means for displaying a plurality of business keys each of which is surrounded by a frame; and each room key displayed on the image display by the key screen display control means. A room use state display means for displaying the use state of the room determined by the room use state determination means within a frame of the room, and the touch sensor indicating that one room key and one business key are designated by a touch operation on the screen. Business start condition determining means for determining whether or not the start of the front business corresponding to the specified business key is permitted based on the use status of the room corresponding to the specified room key by referring to the start condition table when detected by the panel An accommodation facility characterized by comprising: front service processing means for executing processing of the front service for a designated room when confirming that activation of the front service is permitted by the determination means. Front business processing equipment. The image display with a touch sensor panel is a color image display, and the room use status display means uses the room use status determination means to determine the color within the frame of each room key displayed on one screen of the color image display. 2. The front service processing device in an accommodation facility according to claim 1, wherein the determined usage status of the room is displayed differently to display the usage status of each room. The key screen display control means enumerates the identification information of all rooms of the accommodation facility as an image pattern of the room key, and divides the identification information by a frame into a first pattern and an area for dividing the accommodation facility. 3. The accommodation facility according to claim 1, further comprising means for listing identification information of each room in the area and selectively displaying each identification information with a second pattern surrounded by a frame. Front business processing equipment.

Images