JPH1040305A - Front task processor in accommodation - Google Patents

Abstract

PROBLEM TO BE SOLVED: To improve serviceability by easily and quickly capturing the valid or invalid state of each kind of equipment provided at each room at a front. SOLUTION: This device is provided with a picture display 4 and a room situation file for storing information indicating the valid or invalid state of each kind of equipment provided at each room corresponding to the identification information of each room in a pertinent accommodation. Then, whether or not each kind of equipment is valid or invalid is judged for each room based on the stored information of this room situation file, and the identification information of each room and an icon indicating the valid or invalid state of each kind of equipment in the room are displayed at the picture display based on the judged result.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a front service processing apparatus in accommodation facilities such as inns and hotels.

[0002]

2. Description of the Related Art Conventionally, as a front service processing device in an accommodation facility, the name, the number of guests, the number of nights,
Enter information such as the date of departure (date of scheduled check-out) and register it in the guest file for each room. Check-in duties, room rates, and other fees for guests using restaurants and shops in the facility Voucher input business to enter payment information and register in each voucher file for each room, receipt issuance business to issue a receipt for each room based on the contents of the above voucher file, guest file and voucher for information on departing guests There is known a checkout operation for deleting a file, a reservation input operation for inputting a guest who has received a reservation for accommodation, the name of the guest, the number of nights, the number of people, the number of nights, etc., and registering the reservation in a reservation file.

[0003] In an accommodation facility using such a front service processing device, for example, when a request for check-out is received from a guest, a receipt issuing service is selected. Then, a receipt is printed and issued for the total amount of the accommodation fee, the food and drink, and the like, and is delivered to the customer in exchange for the payment. Thereafter, a check-out operation is selected, and the room where the guest stayed is checked out.

By the way, in most hotels and inns, facilities such as telephones, refrigerators and videos are installed in guest rooms. And in such accommodation,
In order to prevent employees and guests from using the equipment in the vacant rooms without permission, the guest room controller centrally manages whether or not various facilities can be used for each room. For example, a phone has enabled a room with check-in and disabled a room with check-out. The refrigerator enables the guest room where the check-in has been made available, and disables the guest room where the guest stays on the scheduled check-out day at a predetermined time every morning. However, after checking out, make it available for a certain time,
It is possible to replenish the shortage of goods in the warehouse. The video is made available at a predetermined time for the room where the check-in has been made. However, it may not be possible to use even during the available time zone according to the request of the customer.

[0005] However, in such accommodation facilities,
In some cases, due to an operation error or failure of the guest room controller, the use-prohibited state of the equipment was not released even after check-in. In this case, the guest generally complains to the reception. Then, the front desk clerk checked the actual situation with the person in charge of the cabin controller to confirm whether or not the cab was really usable, and took appropriate action according to the result.

[0006]

As described above, hotels,
At accommodation facilities such as inns, it is common to process complaints from guests regarding facilities such as telephones, refrigerators, and video equipment installed in each guest room at the front desk. Whether or not is available is managed by the person in charge of the cabin controller and could not be grasped at the front desk. For this reason, it has been difficult to quickly and accurately respond to this kind of complaint from guests, leading to a reduction in serviceability.

[0007] Therefore, the present invention is capable of easily and quickly grasping the availability of various facilities installed in each room at the front desk, and promptly and appropriately responding to complaints from guests regarding various facilities. It is an object of the present invention to provide a front service processing device in an accommodation facility that can improve serviceability.

[0008]

According to the present invention, there is provided a front service processing apparatus in an accommodation facility, which comprises an image display, and the state of availability of various facilities installed in each room of the accommodation facility. Is displayed in an icon form for each room.

That is, in addition to the image display, facility state information storage means for storing information indicating the availability of various facilities installed in the room corresponding to the identification information of each room in the accommodation facility, Equipment use state determining means for determining whether various facilities are available or unavailable for each room based on information stored by the equipment state information storage means, and displaying an image based on the determination result by the equipment use state determination means A display control means for displaying, on the container, an icon indicating whether each facility can be used or not, together with identification information of each room.

Here, the display control means is one of the image displays.
On the screen, the identification information of each room is enumerated in a matrix form, each identification information is surrounded by a frame, and icons indicating the availability or unusable state of various facilities in the room with the identification number in the frame are displayed in each frame. It is convenient to display it.

[0011]

DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described below with reference to the drawings. In this embodiment, three rooms [101] to [103] on the first floor of the main building, three rooms [201] to [203] on the second floor of the main building, and [301] to [305] on the third floor of the main building. ] On the 4th floor of the main building
01] to [405] on the 5th floor of the main building.
[601] on the 6th floor of the main building
~ [604] 4 rooms on the first floor of the new building [104] ~
[108] Five rooms in Room No. 204, [204]-[2
[08] 5 rooms, [306]-[31] on the 3rd floor of the new building
[0] 5 rooms, 4th floor of new building [406]-[410]
5 rooms in the No. 5 room, 3 rooms [506] to [508] on the 5th floor of the new building, and 2 rooms [605] to [606] on the 6th floor of the new building
It is assumed that the present invention is applied to a front service processing device in an accommodation facility having a total of 50 guest rooms.

In FIGS. 1 and 2, reference numeral 1 denotes a control unit of the front service processing apparatus.
A liquid crystal color image display (hereinafter, referred to as a liquid crystal display) having a keyboard 2 for inputting various data and a touch sensor panel 3 attached to a screen.
And a printer 5 for printing and issuing a receipt or the like. Further, a drawer 6 for storing cash and the like is detachably connected to the control unit 1.

As shown in FIG. 2, the control unit 1 includes a CPU (Central Processing Unit) 7 constituting a control unit main body,
An RO storing a program executed by the CPU 7 in advance;
M (read only memory) 8, RAM (random access memory) 9 for storing variable data such as setting data and input data by the operation of the CPU 7, a clock unit 10 for measuring the current date and time, HDD (hard disk driver) 11 for accessing the hard disk
Controller 12, an FDD (Floppy Disk Driver) 13 for accessing an externally mounted floppy disk, a keyboard interface 15 to which the keyboard 2 is connected, and the printer 5 Printer interface 16, a display interface 17 to which the color display 4 is connected, and a touch sensor panel interface 1 to which the touch sensor panel 3 is connected.
8. Drawer interface 1 to which drawer 6 is connected
9 and so on. CPU 7, ROM 8, RA
M9, clock unit 10, HDD controller 12, FDD controller 14, and each of interfaces 15 to 19
They are connected by bus lines 20 such as an address bus and a data bus.

[0014] Such a front service processing apparatus is, in particular, shown in FIGS. 3 (a) and 3 (b), 4 (a) and 4 (b).
The screens of the key images shown in FIGS. 5A and 5B and FIGS. 6A and 6B are selectively displayed on the color display 4 with the touch sensor panel 3. The operator can input a key by touching a key image on the displayed screen with a finger or the like.

FIGS. 3 (a) and 3 (b) show initial screens of the usage status display screen for displaying the usage status of each room ((a) is the first page, (b) is the second page). Identification information of all the rooms in the facility, that is, room numbers are listed in a matrix of 6 rows × 5 columns in ascending order, and each room number is a button image of a maximum of 30 room keys 31 each surrounded by a rectangular frame. , An area division selection key 32 enclosing each area item of “all rooms”, “main building”, and “new building” with a rectangular frame, “end”, “display switching”, “increase / decrease switching”, “room state” ",
Function keys 33 enclosing each function item of “guest name”, “previous page”, “next page” in a rectangular frame and “check-in”, “input slip”, “issue receipt”, “check” "Out" and "reservation input" are displayed together with the respective button images of the job selection key 34 surrounded by a rectangular frame. Then, the colors in the frames surrounding each room number are indicated by the use status of the room, that is, “vacancy”, “occupied”, “reserved”, “receipt issued”, “departure schedule (checkout schedule) ) ".

In this embodiment, the room with the usage status “vacant” is white, the room with the usage status “occupied” is yellow, the room with the usage status “reserved” is green, and the usage status “ The room with the “issued receipt” is blue and the room with the usage status “scheduled for departure” is red. In the drawings, for convenience, a white frame is represented by (W), a yellow frame is represented by (Y), a green frame is represented by (G), and a blue frame is represented by (B). , The inside of the red frame is represented by (R).

FIGS. 4 (a) and 4 (b) show an area division selection screen of the use status display screen.
Is selected, room numbers in the main building are listed in a matrix of 6 rows × 5 columns in ascending order as room keys 31, and each room number is surrounded by a rectangular frame, as shown in FIG. Up to 30 button images are displayed. On the other hand, when "new building" is selected as the area division, room numbers in the new building are listed in the form of a matrix of 6 rows × 5 columns in ascending order as room keys 31, as shown in FIG.
A maximum of 30 button images in which each room number is surrounded by a rectangular frame are displayed. In addition, the area division selection key 32,
The button images of the function key 33 and the job selection key do not change.

FIG. 5A shows a room name selection screen of the use status display screen, in which each room identification information displayed in the frame of each room key 31 is changed from a room number to a room name.
The button images of the area division selection key 32, the function key 33, and the job selection key do not change. FIG. 5 (b)
Is an increase mode selection screen of the usage status display screen,
The screen is switched from the normal mode screen in which the number of room keys 31 can be displayed up to 30 in 6 rows × 5 columns to the increase mode screen in which up to 60 rooms keys 31 can be displayed in 6 rows × 10 columns. The button images of the area division selection key 32, the function key 33, and the job selection key do not change.

FIG. 6A is a room status inquiry screen for displaying the availability of various facilities such as a telephone, a refrigerator, a video and the like installed in each room for each room. An icon indicating a usable or unusable state is displayed for each facility. Area division selection key 32,
The button images of the function key 33 and the job selection key do not change. By the way, in this embodiment, the icon of the figure showing the phone is displayed in the room where the telephone is not available, the icon of the figure showing the refrigerator is displayed in the room where the refrigerator is not available, and the video cannot be used. In the room in the state, a graphic icon indicating a video is displayed.

FIG. 6B is a guest inquiry screen for displaying the name of the guest and the name of the reservation person on the day of each room for each room. In the frame of each room key 31, the guest on the day of the corresponding room is displayed. Or display the name of the reservation customer. Area division selection key 3
2. The button images of the function key 33 and the job selection key do not change.

The front business processing apparatus has a room management system as shown in FIG. 7 on a hard disk accessible by the HDD 11 in order to display the respective screens shown in FIGS. File 4
1, a room status file 42 shown in FIG. 8 and a reservation file 43 shown in FIG.

As shown in FIG. 7, the room management file 41 is a file for storing data of a room name, an area division, a room division, and a line feed division corresponding to the room number of each room in the accommodation facility. . Here, the room name is a name given to the room of the corresponding room number for convenience. The area division is data for distinguishing the location of the room. In this embodiment, the room provided in the main building is defined as the area division “A”,
The room provided in the new building is defined as an area division “B”. The room classification is data for distinguishing between room types. In this embodiment, for example, "Japanese 04" is set for a Japanese-style quadruple room, and "Western 02" is set for a Western-style double room. The line break category is the room key 31 displayed on the usage status display screen,
Six-digit data that specifies whether to end the line in the frame of the corresponding room number.
A division for the initial screen in the normal mode in which a maximum of 30 room keys 31 are displayed in five rows, a second digit is a division for the area A selection screen in the normal mode, and a third digit is an area B selection in the normal mode. Division for screen, 4th digit is 6 rows x 1
A division for the initial screen in the increase mode in which a maximum of 60 room keys 31 are displayed in row 0, a fifth digit is a division for the area A selection screen in the increase mode, and a sixth digit is area B selection in the increase mode. This is a division for the screen. Set "1" when a line break is set for each, and set "0" when no line break is performed.

As shown in FIG. 8, the room status file 42 corresponds to the room number of each room in the accommodation facility, and includes information on the use status of the room, such as the departure date,
It is a file for storing each data of a guest name, a receipt section, a reservation section, a parent-child section, and a guest room state section, and constitutes a room state storage means. Here, the departure date is the date when the guest who checked in the room with the corresponding room number is scheduled to check out, and the guest name is the name of the guest. The receipt classification is data for distinguishing whether or not a receipt has been issued to a guest who has checked in to the room of the corresponding room number, and is “1” if issued, and “1” if not issued. It becomes "0". The reservation classification is data for distinguishing whether or not there is a reservation on the day in the room of the corresponding room number. The reservation classification is “1” if there is a reservation, and “0” if there is no reservation. The parent-child classification is data for distinguishing whether a guest in the same group as a guest who has checked in to a room with a corresponding room number has checked in to another room, and has checked in to another room. In this case, the parent's (representative) is "1", and the child (other than the representative) is the parent's room number, and if not checked in to another room, it is "0". The guest room status classification is data for distinguishing whether or not use of the equipment (telephone, refrigerator, video) installed in the corresponding room is prohibited, and becomes "1" when the use is prohibited. Otherwise, it is "0".

The reservation file 43, as shown in FIG.
Corresponding to the room number of each room in the accommodation facility, data indicating the reservation status for the room, such as the reservation number, reception date, name of the registrant, number of nights stayed, number of guests, and number of rooms, from the next day to 396 days later This is a file that is stored daily. Here, the reservation number is a serial number that is issued each time an accommodation reservation is accepted, the reception date is the date on which the accommodation reservation was accepted, the name of the reservation person is the name of the representative who made the accommodation reservation, and the number of days of accommodation Is the number of days the reservation is scheduled to be stayed, the number of guests is the number of groups of the reservation, and the number of rooms is the number of rooms used by the reservation.

In addition, the front job processing apparatus forms various memory areas shown in FIGS. 10 to 13 in the RAM 9 in order to display the respective screens shown in FIGS. 3 to 6 on the color display 4. I have.

FIG. 10 shows a setting table memory, which stores color information on the use status display screen for each vacancy, occupied room, reserved, issued receipt, and scheduled departure. Setting table 51,
An icon setting table 52 that stores icon graphic information on the guest room state inquiry screen for each guest room state in which refrigerator use is prohibited and video use is prohibited, and various tasks such as check-in, slip input, receipt issuance, check-out, and reservation input. The activation condition data is determined based on the vacancy, occupied, reserved, receipt issued and departure scheduled room use conditions ("Permitted" if permitted, "Not permitted") Is formed in the RAM 9 and a start condition setting table 53 for storing “impossible”.

FIGS. 11 and 12 show a data memory, and an area division selection key 3 displayed on the color display 4.
2. Key button image editing memory 61 for storing image data of function keys 33 and job selection keys 34, and coordinates corresponding to each position of 6-row × 5-column room key 31 displayed on the normal mode usage status display screen (X,
y) A normal room key coordinate memory 62 having an area, and an additional room key having a coordinate (x, y) area corresponding to each position of a room key 31 of 6 rows × 10 columns displayed on the use mode display screen in the increase mode A coordinate memory 63, a room key table memory 64 for storing format data of the room key 31 corresponding to a series of table numbers t together with division data for specifying the type thereof, and a use status display screen displayed on the color display 4. A partition data memory 65 for storing partition data corresponding to room key format data is
AM9.

Here, the division data indicates the room key format data of the use status display screen in the normal mode for all rooms by [all rooms normal-p], and the room key format of the use status display screen in the increase mode. Data are shown as [all rooms increased-p]. The room key format data of the usage status display screen in the normal mode for the room in the area A is indicated by [area A normal-p], and the room key format data of the usage status display screen in the increase mode is [area A increase]. -p]. Similarly, the room key format data of the use state display screen in the normal mode for the room in the area B is indicated by [area B normal-p], and the room key format data of the use state display screen in the increase mode is represented by [area B]. Increase-p]. Note that (-p) is a branch number corresponding to a page of the same type of format data.

FIG. 13 shows a counter and a flag area. A table No. counter 71 for counting the table number t of the room key table 31, and a branch for counting a branch number p for distinguishing room key format data of the same type. No. counter 73 for counting the number r of the records read from the room number counter 72, the room management file 41, the room status file 42, and the reservation file 43, and the x coordinates of the normal room key coordinate memory 62 and the increased room key coordinate memory 63. The counter area of the x-coordinate counter 74 for counting the number of pixels and the counter area of the y-coordinate counter 75 for counting the y-coordinate, and a display in which the room identification information of the use status display screen is "1" when the room name is set and "0" when the room number is set The switching flag F1 becomes “1” while the usage status display screen is being displayed. "0" becomes a usage status display flag F2, "1" next time usage display screen increasing mode, increasing mode flag F becomes "0" in the normal mode
The flag areas 76, 77, 78 of No. 3 are formed in the RAM 9.

The front business processing apparatus is
In order to display the respective screens shown in FIGS. 3 to 6 on the color display 4, a program is configured so that the CPU 7 executes various processes shown in the flowcharts of FIGS. The program data may be stored in the ROM 8 in advance, or may be recorded on a floppy disk, and the floppy disk may be accessed by the FDD 13 and loaded on the hard disk or the RAM 9.

FIG. 14 shows the main processing of the front service processing apparatus. When the CPU 7 detects that the start of the front service has been declared by operating the keys of the keyboard 2 as ST (step) 1, the CPU 7 sets the counter 7 in the RAM 9 to the next state.
1, 72, 73, 74, 75 and flag areas 76, 7
After performing initialization processing such as resetting 7, 78 to "0", a room key table creation processing shown in FIG. 15 is executed as ST2.

First, the CPU 7 creates room key format data of the usage status display screen in the normal mode for all the rooms of the accommodation facility according to the procedure shown in FIG.

That is, first, the table No. counter 71
, The value p of the branch number counter 72, the value r of the record number counter 73, the value x of the x coordinate counter 74, and the value y of the y coordinate counter 75 are all set to "1". next,
Record N from the room management file 41 as ST201
O. Read the r-th room management record (room number, room name, area division, room division, line feed division) of the counter 73. Then, the room number data of the r-th room management record is stored in the coordinate (x, y) area corresponding to the value x of the x coordinate counter 74 and the value y of the y coordinate counter 75 in the normal room key coordinate memory 62.

Next, the line break section of the r-th room management record is checked. Here, if the line feed segment corresponding to the initial screen in the normal mode is set to “0”, y
The value y of the coordinate counter 75 is counted up by one, and it is determined whether or not this value y has exceeded the number of digits Y (5 in this embodiment) of the room key 31 on the usage status display screen. If not, the process proceeds to ST202.
On the other hand, when the value y of the y coordinate counter 75 exceeds the number of digits Y, or when the line feed category corresponding to the initial screen in the normal mode in the r-th room management record is set to “1”. In step ST203, the value x of the x-coordinate counter 74 is counted up by one, and it is determined whether or not this value x exceeds the number of rows X (6 in this embodiment) of the room key 31 on the usage status display screen. If not, the value y of the y coordinate counter 75 is set to "1".
After that, the process proceeds to ST202.

In ST202, record number counter 73
Is incremented by one, and this value r is the number of records R in the room management file 41 (50 in this embodiment).
[Number of rooms]) is determined. If not, the process returns to ST201, where the r-th room management record is read from the room management file 41 and processed in the same manner as described above.

Thus, in ST201, the room management record is sequentially read from the room management file 41, and the room number data of the record is converted into the value x of the x coordinate counter 74 and the value y of the y coordinate counter 75 in the normal room key coordinate memory 62. It is stored in the corresponding coordinate (x, y) area. Then, in ST203, the value x of the x coordinate counter 74
As a result of counting up by one, if it is confirmed that this value x exceeds the number X of rows of the room key 31 on the use status display screen, each coordinate (x, y) in the normal room key coordinate memory 62 is determined as ST204. The area data is stored in the table key No. counter 71 in the room key table 64.
After storing the value t in the table number area, the normal room key coordinate memory 62 is cleared. Further, the section data of the table number area in the room key table 64 is set to [all rooms normal-p].

Thereafter, the value t of the table number counter 71, the value p of the branch number counter 72, and the value r of the record number counter 73 are each incremented by one, and the values x and y of the x coordinate counter 74 are incremented. Counter 75
Is set to "1", the process returns to ST201, where the r-th room management record of the record number counter 73 is read from the room management file 41 and processed in the same manner as described above.

In step ST202, the value r of the record number counter 73 is incremented by one. As a result, if it is confirmed that the value r exceeds the number R of records in the room management file 41, the process proceeds to step ST205. The data of each coordinate (x, y) area in the key coordinate memory 62 is stored in a table No. counter 7 in the room key table 64.
After storing the value 1 in the table number area, the normal room key coordinate memory 62 is cleared. Further, the section data of the table number area of the room key table 64 is set to [all rooms normal-p].

With the above, the process of creating the room key format data in the normal mode of the use status display screen for all the rooms of the accommodation facility is completed.
Next, the room key format data of the usage status display screen in the normal mode for the room in the area A (the main building in this embodiment) of the accommodation facility is created by the procedure shown in FIG.

That is, first, the table No. counter 71
Is incremented by one. The value p of the branch number counter 72, the value r of the record number counter 73, the value x of the x coordinate counter 74, and the value y of the y coordinate counter 75 are each set to "1". Next, as ST206, the r-th room management record of the record number counter 73 is read from the room management file 41. Then, it is checked whether or not the area division of the r-th room management record is A.
Here, if the area division is not A, the r-th room management record is a record relating to a room other than the area A (in this embodiment, a room in the new building), and the process proceeds to ST207.

If the area division of the r-th room management record is A in ST206, this room management record r is a record relating to the room in area A (the room in the main building in this embodiment). The room number data of the room management record is stored in the normal room key coordinate memory 62 as x
The values are stored in the coordinate (x, y) area corresponding to the value x of the coordinate counter 74 and the value y of the y coordinate counter 75.

Next, the line break of the r-th room management record is checked. Here, when the line feed segment corresponding to the area A selection screen in the normal mode is set to “0”, the value y of the y-coordinate counter 75 is counted up by one, and this value y is used to display the usage status. Room key 31 on screen
It is determined whether or not the number of digits Y has been exceeded. If not, the process proceeds to ST207. On the other hand, when the value y of the y-coordinate counter 75 exceeds the number of digits Y, or when the line feed segment corresponding to the area A selection screen in the normal mode in the r-th room management record is set to “1”. In step ST208, the value x of the x coordinate counter 74 is set to 1
Then, it is determined whether or not this value x has exceeded the number X of rows of the room key 31 on the usage status display screen. If not, the y coordinate counter 75
After returning the value y to “1”, the process proceeds to ST207.

In ST207, record number counter 73
Is incremented by one, and it is determined whether or not this value r has exceeded the number R of records in the room management file 41. If not, the process returns to ST206, where the r-th room management record is read from the room management file 41 and processed in the same manner as described above.

Thus, in ST 206, the room management records are sequentially read from the room management file 41, the record whose area division is set to A is selected, and the room number data of the selected record is stored in the normal room key coordinate memory 62. x value of x coordinate counter 74 and y coordinate counter 75
Are stored in the coordinate (x, y) area corresponding to the value y. Then, as a result of counting up the value x of the x-coordinate counter 74 by 1 in ST208 and confirming that this value x has exceeded the number X of rows of the room key 31 on the usage status display screen, in ST209, the normal room is checked. The data of each coordinate (x, y) area in the key coordinate memory 62 is stored in a table No. counter 7 in the room key table 64.
After storing the value 1 in the table number area, the normal room key coordinate memory 62 is cleared. Further, the section data of the table number area in the room key table 64 is set to [area A normal-p].

Thereafter, the value t of the table number counter 71, the value p of the branch number counter 72 and the value r of the record number counter 73 are each incremented by one, and the values x and y of the x coordinate counter 74 are incremented. Counter 75
Is set to "1", the process returns to ST206, where the r-th room management record of the record number counter 73 is read from the room management file 41 and processed in the same manner as described above.

In step ST207, as a result of counting up the value r of the record number counter 73 by one, and confirming that the value r exceeds the number R of records in the room management file 41, the process proceeds to step ST210. The data of each coordinate (x, y) area in the key coordinate memory 62 is stored in a table No. counter 7 in the room key table 64.
After storing the value 1 in the table number area, the normal room key coordinate memory 62 is cleared. Further, the section data of the table number area of the room key table 64 is set as [area A normal-p].

As described above, the process of creating the room key format data in the normal mode on the use status display screen for the room in the area A of the accommodation facility is completed.
Next, U7 creates room key format data of the use status display screen in the normal mode for the room in the area B (new building in this embodiment) of the accommodation facility by the procedure shown in FIG.

That is, first, the table No. counter 71
Is incremented by one. The value p of the branch number counter 72, the value r of the record number counter 73, the value x of the x coordinate counter 74, and the value y of the y coordinate counter 75 are each set to "1". Next, as ST 211, the r-th room management record of the record number counter 73 is read from the room management file 41. Then, it is checked whether or not the area division of the r-th room management record is B.
Here, if the area division is not B, the r-th room management record is a record relating to a room other than the area B (in this embodiment, a room in the main building), and the process proceeds to ST212.

If the area division of the r-th room management record is B in ST 211, this room management record r is a record relating to the room in area B (the room in the new building in this embodiment). The room number data of the room management record is stored in the normal room key coordinate memory 62 as x
The values are stored in the coordinate (x, y) area corresponding to the value x of the coordinate counter 74 and the value y of the y coordinate counter 75.

Next, the line break of the r-th room management record is checked. Here, if the line feed segment corresponding to the area B selection screen in the normal mode is set to “0”, the value y of the y coordinate counter 75 is counted up by one, and this value y is used as the usage status display. Room key 31 on screen
It is determined whether or not the number of digits Y has been exceeded. If not, the process proceeds to ST212. On the other hand, when the value y of the y-coordinate counter 75 exceeds the number of digits Y, or when the line feed segment corresponding to the area A selection screen in the normal mode in the r-th room management record is set to “1”. In ST213, the value x of the x coordinate counter 74 is set to 1
Then, it is determined whether or not this value x has exceeded the number X of rows of the room key 31 on the usage status display screen. If not, the y coordinate counter 75
After returning the value y to “1”, the process proceeds to ST212.

In ST212, record number counter 73
Is incremented by one, and it is determined whether or not this value r has exceeded the number R of records in the room management file 41. If not, the process returns to ST211 to read the r-th room management record from the room management file 41 and process the same as above.

In this way, in ST 211, the room management records are sequentially read from the room management file 41, the record whose area division is set to B is selected, and the room number data of the selected record is stored in the normal room key coordinate memory 62. x value of x coordinate counter 74 and y coordinate counter 75
Are stored in the coordinate (x, y) area corresponding to the value y. Then, as a result of counting up the value x of the x-coordinate counter 74 by 1 in ST213, and confirming that this value x has exceeded the number X of rows of the room key 31 on the usage status display screen, in ST214, The data of each coordinate (x, y) area in the key coordinate memory 62 is stored in a table No. counter 7 in the room key table 64.
After storing the value 1 in the table number area, the normal room key coordinate memory 62 is cleared. Further, the section data of the table number area in the room key table 64 is set to [area B normal-p].

Thereafter, the value t of the table number counter 71, the value p of the branch number counter 72, and the value r of the record number counter 73 are each incremented by one, and the values x and y of the x coordinate counter 74 are incremented. Counter 75
Is set to "1", the process returns to ST211 to read the r-th room management record of the record number counter 73 from the room management file 41 and process it in the same manner as described above.

If the value r of the record number counter 73 is incremented by 1 in ST212, and it is confirmed that the value r exceeds the number R of records in the room management file 41, the process proceeds to ST215, where the normal room is read. The data of each coordinate (x, y) area in the key coordinate memory 62 is stored in a table No. counter 7 in the room key table 64.
After storing the value 1 in the table number area, the normal room key coordinate memory 62 is cleared. Further, the section data of the table number area of the room key table 64 is set as [area B normal-p].

With the above, the process of creating the room key format data in the normal mode of the use status display screen for the room in the area B of the accommodation facility is completed.
U7 creates room key format data on the usage status display screen in the increase mode for all the rooms of the accommodation facility in a procedure substantially similar to the procedure shown in FIG.

That is, in the procedure shown in FIG. 16, every time a room management record is sequentially read from the room management file 41, the room number data of the room management record is stored in the normal room key coordinate memory 62 by the value x of the x coordinate counter 74.
And coordinates (x, y) corresponding to the value y of the y-coordinate counter 75
Although it was stored in the area, in the procedure for creating room key format data in the increase mode for all rooms,
X coordinate counter 7 in increase room key coordinate memory 63
4 is stored in the coordinate (x, y) area corresponding to the value x of 4 and the value y of the y coordinate counter 75.

In the procedure shown in FIG. 16, a line break corresponding to the initial screen in the normal mode is checked as a line break in the room management record read from the room management file 41. In the creation procedure of the room key format data in the mode, the line feed section corresponding to the initial screen in the increase mode is checked.

Further, in the procedure for creating room key format data in the increase mode for all rooms,
When the value x of the x-coordinate counter 74 exceeds the number X of rows of the room key 31 on the usage status display screen, and when the value r of the record number counter 73 exceeds the number R of records of the room management file 41, When the data of each coordinate (x, y) area in the increased room key coordinate memory 63 is stored in the table number area of the value t of the table No. counter 71 in the room key table 64, the table number in this room key table 64 Set the area division data as [all rooms increase-p].

When the room key format data of the usage status display screen in the increase mode for all the rooms of the accommodation facility is created in this way, the CPU 7 next targets the room in the area A in the accommodation facility. The room key format data of the usage status display screen in the increased mode is created by a procedure substantially similar to the procedure shown in FIG.

That is, in the procedure shown in FIG. 17, every time a record of area A is sequentially read from the record number counter 73 from the room management file 41, the room number data of the room management record is stored in the normal room key coordinate memory. 62
X value of x-coordinate counter 74 and y-coordinate counter 7
5 is stored in the coordinate (x, y) area corresponding to the value y of 5. However, in the procedure for creating room key format data in the increase mode for the room in the area A, the x coordinate counter in the additional room key coordinate memory 63 is used. 74 value x
And coordinates (x, y) corresponding to the value y of the y-coordinate counter 75
Store in area.

Further, in the procedure shown in FIG. 17, the line feed division corresponding to the area A selection screen in the normal mode is checked as the line feed division of the room management record read from the room management file 41. In the procedure for creating room key format data in the target increase mode,
The line feed section corresponding to the area A selection screen in the increase mode is checked.

Further, in the procedure for creating room key format data in the increasing mode for the room in the area A, the value x of the x coordinate counter 74 exceeds the number X of rows of the room key 31 on the usage status display screen. When the value r of the record No. counter 73 exceeds the number R of records in the room management file 41, the data of each coordinate (x, y) area in the increased room key coordinate memory 63 is stored in the table in the room key table 64. NO. When the value of the counter 71 is stored in the table number area, the section data of the table number area in the room key table 64 is set to [area A increase-p].

When the room key format data of the use state display screen in the increase mode for the room in the area A of the accommodation facility is created, the CPU 7
Finally, the room key format data of the usage status display screen in the increase mode for the room in the area B in the accommodation facility is created by a procedure substantially similar to the procedure shown in FIG.

That is, in the procedure shown in FIG. 18, every time a record of area B is sequentially read from the record number counter 73 from the room management file 41, the room number data of the room management record is stored in the normal room key coordinate memory. 62
X value of x-coordinate counter 74 and y-coordinate counter 7
5 is stored in the coordinate (x, y) area corresponding to the value y of 5. However, in the creation procedure of the room key format data in the increase mode for the room in the area B, the x coordinate counter in the increase room key coordinate memory 63 is used. 74 value x
And coordinates (x, y) corresponding to the value y of the y-coordinate counter 75
Store in area.

Further, in the procedure shown in FIG. 18, a line feed division corresponding to the area B selection screen in the normal mode is checked as a line feed division of the room management record read from the room management file 41. In the procedure for creating room key format data in the target increase mode,
The line feed section corresponding to the area B selection screen in the increase mode is checked.

Further, in the procedure for creating room key format data in the increase mode for the room in the area B, the value x of the x coordinate counter 74 exceeds the number X of rows of the room key 31 on the use status display screen. When the value r of the record No. counter 73 exceeds the number R of records in the room management file 41, the data of each coordinate (x, y) area in the increased room key coordinate memory 63 is stored in the table in the room key table 64. NO. When the value of the counter 71 is stored in the table number area, the division data of the table number area in the room key table 64 is set to [area B increase-p].

Thus, since the room key table creation processing of the main processing shown in FIG. 14 is completed, the CPU 7 next executes the room use status display processing shown in FIG. 19 as ST3. First, the CPU 7 sets the room key table division data [all rooms normal-1] for specifying the first page of the usage status display screen in the normal mode for all rooms in the division data memory 65 in ST301. next,
In step ST302, room key format data corresponding to the section data [all rooms normal-1] in the section data memory 65 is read from the room key table 64 and transferred to the normal room key coordinate memory 62.

Next, in ST303, the use status of each room corresponding to the room number data in each coordinate (x, y) area in the normal room key coordinate memory 62 is checked based on the data of the room status file 42. In particular,
As shown in FIG. 20, if data (departure date, receipt classification, reservation classification) regarding the usage status among the room status data of the corresponding room number is read from the room status file 42, first, the departure date is checked. If the departure date is "0", the reservation classification is checked. And
If the reservation category is “1”, the usage status is determined as “reserved”, and if “0”, the usage status is determined as “vacant”. In contrast,
If the departure date is set, the departure date is compared with the current date measured by the clock unit 10. If the departure date is later than the current date, check the receipt category. If the receipt category is “1”, the usage status is determined as “receipt issued”, and if “0”, the usage status is determined as “occupied”. If the departure date is compared with the current date and the departure date matches the current date or the departure date is earlier than the current date, the receipt class is checked. If the receipt category is "1", the usage status is determined as "issued receipt", and if "0", the usage status is determined as "departure schedule".

If the use status of each room corresponding to the room number data in each coordinate (x, y) area in the normal room key coordinate memory 62 is determined in this way, then the ST
By referring to the color information setting table 51 as 304, color information corresponding to the usage status is acquired for each room, and this color information is stored in the normal room key coordinate memory 62 at the coordinates where the room number data of the room is stored. It is stored in the (x, y) area.

In step ST 305, the parent / child classification of the room number data in each coordinate (x, y) area in the normal room key coordinate memory 62 is checked with reference to the room status file 42. Then, in ST306, if the parent-child classification is "1", underlining data is added to the room number data in the coordinates (x, y) area because the child is treated as a parent. x, y) Double underline data is added to the room number data in the area. If the parent-child classification is "0", no operation is performed because it is not treated as a parent-child.

Next, as ST307, the flag area 76
The display switching flag F1 is checked. When the display switching flag F1 is set to "1", the room name is designated as the room identification information, and therefore, ST3
As 08, the room management file 41 is referred to, and the room number data in each coordinate (x, y) area in the normal room key coordinate memory 62 is replaced with the corresponding room name data. When the display switching flag F1 is reset to "0", nothing is performed because the room number is specified as the room identification information.

Next, in ST 309, the use state display screen in the normal mode is colored based on the data in each coordinate (x, y) area in the normal room key coordinate memory 62 and the image data in the key button image editing memory 61. It is displayed on the display 4. That is, coordinates (x, y) at which room number data or room name data is stored
The room number or the room name is displayed at the screen position corresponding to the area, and the room number or the room name is surrounded by a rectangular frame, respectively, to be used as the room key 31. At this time,
When the room number data or the room name data is underlined, the room number or the room name is underlined. When the double underline data is added, the room is underlined. The color in each frame of the room key 31 is set as the color of the color information in the corresponding coordinate (x, y) area. By displaying the area division key 32, the function key 33, and the job selection key 34 by the image data in the key button image editing memory 61 together with the room key 31, the usage state display screen in the normal mode is displayed in color. Is displayed on the display 4.

In this case, in the frame of each room key 31, if the data in the corresponding coordinate (x, y) area is room number data, the room number is displayed. Displays the room name. If the room number data or room name data is underlined, the room number or room name is underlined. If double underlined data is added, double underline is added. . Further, the inside of the frame of each room key 31 is displayed in the color of the color information in the corresponding coordinate (x, y) area.

Thereafter, if the use state display flag F2 of the flag area 77 is set to "1" in ST310, the room use state display processing is terminated. As a result, the display switching flag F1 is set to “0” on the color display 4.
3A is displayed, the usage status display screen shown in FIG. 5A is displayed when it is set to “1”.

Thereafter, the CPU 7 waits for a key input as ST4 of the main processing shown in FIG. When a key input from the usage status display screen displayed on the color display 4 is detected based on a signal change of the touch sensor panel 3, the corresponding input key processing is executed as ST5.

For example, when the input of the display switching key on the function key 33 is detected, as shown in FIG. 21, the usage status display flag F2 of the flag memory 77 is checked, and after confirming that it is set to "1". Then, the display switching flag F1 of the flag memory 76 is checked. And
If it is reset to "0", it is instructed to switch from the room number display to the room name display, so set it to "1". If it is set to "1", change the room name display to the room number. Since switching to display is instructed, it is reset to "0". After that, the room status display processing shown in FIG.
Execute from 302.

As a result, for example, the color display 4 shown in FIG.
When the usage status display screen shown in (a) is displayed, the display is switched to the usage status display screen shown in FIG. 5A by inputting a display switching key, and the usage status display screen shown in FIG. 5A is displayed. If so, the display is switched to the usage status display screen shown in FIG.

When the input of the previous page key in the function key 33 is detected, as shown in FIG. 22A, the use status display flag F2 of the flag memory 77 is checked, and it is confirmed that the use status display flag F2 is set to "1". After confirmation, the branch number p of the section data in the section data memory 65 is reduced by one. At this time, if the branch number p becomes a value smaller than 1, the key input is regarded as an error because the previous page does not exist. When the branch number p is 1 or more, the divided data memory 65
The room status display processing shown in FIG. 19 is executed from ST302 by using the section data after the change of the branch number in.

As a result, for example, the color display 4 shown in FIG.
When the usage status display screen shown in (b) is displayed, the usage status display screen shown in FIG. 3A is switched by input of the previous page key, and the usage status display screen shown in FIG. 3A is displayed. If so, the input of the previous page key results in an error.

When the input of the next page key on the function key 33 is detected, as shown in FIG. 22B, the use status display flag F2 of the flag memory 77 is checked, and it is confirmed that the use status display flag F2 is set to "1". After confirmation, the branch number p of the section data in the section data memory 65 is increased by one. At this time, if the branch number p has a value larger than the branch number M of the same kind of section data, the next page does not exist, and the key input is regarded as an error. When the branch number p is equal to or less than the branch number M, the room status display process shown in FIG. 19 is executed from ST302 using the partition data after the branch number change in the partition data memory 65.

As a result, for example, the color display 4 shown in FIG.
When the usage status display screen shown in (a) is displayed, the screen is switched to the usage status display screen shown in FIG. 3B by inputting the next page key, and the usage status display screen shown in FIG. 3B is displayed. If so, the input of the next page key results in an error.

When the input of the area division selection keys 32 of “all rooms”, “area A (main building)” and “area B (new building)” is detected, as shown in FIG. After checking the display flag F2 and confirming that it has been set to "1", it is determined whether "All rooms" or "Area A (main building)" has been selected by the area division selection key 32 or " It is determined whether “area B (new building)” has been selected.

Here, when “all rooms” is selected,
Check the increase mode flag F3 in the flag memory 78. When the mode is reset to "0", the mode is the normal mode, and the section data in the section data memory 65 corresponds to the first page of the usage status display screen in the normal mode for all rooms [All rooms normal mode]. -1], and if it is set to "1", the mode is the increase mode. Therefore, the division data in the division data memory 65 corresponds to the first page of the usage status display screen in the increase mode for all rooms. Yes [All rooms increase
-1]. After that, the room state display processing shown in FIG. 19 is executed from ST302 using the changed section data in the section data memory 65.

Also, when "area A (main building)" is selected, the increase mode flag F3 of the flag memory 78 is checked. If it is reset to "0", the section data in the section data memory 65 is changed to [area A normal-1] corresponding to the first page of the usage status display screen in the normal mode for area A. If it is changed and set to "1", the division data in the division data memory 65 corresponds to the first page of the usage status display screen in the increase mode for the area A [area A increase-1]. Change to After that, the room state display processing shown in FIG. 19 is executed from ST302 using the changed section data in the section data memory 65.

Also, when "area B (new building)" is selected, the increase mode flag F3 of the flag memory 78 is checked. If it is reset to "0", the section data in the section data memory 65 is changed to [area B normal-1] corresponding to the first page of the usage status display screen in the normal mode for area B. If it is changed and set to "1", the section data in the section data memory 65 corresponds to the first page of the usage status display screen in the increase mode for the area B [area B increase-1]. Change to After that, the room state display processing shown in FIG. 19 is executed from ST302 using the changed section data in the section data memory 65.

As a result, for example, the color display 4 shown in FIG.
When “area A (main building)” is selected by the area division selection key 32 while the use state display screen shown in FIG. 4A is displayed, the screen is switched to the use state display screen shown in FIG. When "area B (new building)" is selected, FIG.
The screen is switched to the usage status display screen shown in (b). Also, when “all rooms” is selected by the area division selection key 32 while the use state display screen shown in FIG. 4A or 4B is displayed on the color display 4, FIG. The screen is switched to the usage status display screen shown in ().

When the input of the increase / decrease switching key on the function key 33 is detected, as shown in FIG.
Check the usage status display flag F2 of the flag memory 77,
After confirming that it is set to "1", the increase mode flag F3 of the flag memory 78 is checked. And
If it has been reset to "0", a change from the normal mode to the increase mode has been instructed, so that the partition data in the partition data memory 65 of the same type in the increase mode [x
x increase -1] (where xx is one of “all rooms”, “region A” or “region B”). Next, room key format data corresponding to the section data [xx increase -1] in the section data memory 65 is read from the room key table 64 and transferred to the increase room key coordinate memory 63.

Next, the use status of each room corresponding to the room number data in each coordinate (x, y) area in the additional room key coordinate memory 63 is determined based on the data of the room status file 42 by the procedure shown in FIG. To check. Then, when the use state of each room corresponding to the room number data in each coordinate (x, y) area in the increased room key coordinate memory 63 is determined, the color information setting table 51 is referred to.
Color information corresponding to the usage status is obtained for each room, and the color information is stored in the coordinate (x, y) area in the normal room key coordinate memory 62 where the room number data of the room is stored. Also, referring to the room status file 42,
Each coordinate (x, y) in the normal room key coordinate memory 62
Check the parent / child classification of the room number data in the area.
Then, in ST306, if the parent-child classification is "1", underlining data is added to the room number data in the coordinates (x, y) area because the child is treated as a parent. x, y) Double underline data is added to the room number data in the area.

Next, based on the data in each coordinate (x, y) area in the additional room key coordinate memory 63 and the image data in the key button image editing memory 61, the use state display screen in the increase mode is displayed on the color display. 4 is displayed. That is, the room number or the room name is displayed in a screen position corresponding to the coordinate (x, y) area in which the room number data or the room name data is stored, and the room number or the room name is respectively enclosed by a rectangular frame. Enclose the room key 31. At this time, if the room number data or room name data is underlined, the room number or room name is underlined. If double underlined data is added, double underline is added. . The color in each frame of the room key 31 is set as the color of the color information in the corresponding coordinate (x, y) area. Then, the area division key 3 is displayed by the image data in the key button image editing memory 61 together with the room key 31.
2. By displaying the function key 33 and the task selection key 34, respectively, the use state display screen in the increase mode is displayed on the color display 4.

After that, if the increase mode flag F3 of the flag area 78 is set to "1", this processing ends. Also, the increase mode flag F of the flag memory 78
When the input of the increase / decrease switching key is detected in a state where 3 is set to "1", the cancellation of the increase mode is instructed, so that the increase mode flag F3 is reset to "0" and the divided data memory is reset. 65 is the same type and normal mode [xx normal-1] (xx is "all rooms",
(Any one of “Area A” and “Area B”)
Change to Thereafter, the room state display processing shown in FIG. 19 is executed from ST302 by using the changed section data in the section data memory 65.

As a result, for example, the color display 4 shown in FIG.
When the usage status display screen shown in (a) is displayed, the display is switched to the usage status display screen shown in FIG. 5B by inputting the increase / decrease switching key, and the usage status display screen shown in FIG. 5B is displayed. If so, the display is switched to the usage status display screen shown in FIG.

When the input of the guest room state key on the function key 33 is detected, as shown in FIG.
The use status display flag F2 in the flag memory 77 is checked.
If it is set to "1", the increase mode flag F3 in the flag memory 78 is checked. here,
If it is set to "1", the use status display screen of the increase mode is being displayed and the icon of the cabin state cannot be displayed, so that key input is regarded as an error.

In the normal mode in which the increase mode flag F3 is reset to "0", the room status file 42 is searched by the room number data in each coordinate (x, y) area in the normal room key coordinate memory 62. Then, the room state classification data corresponding to the room number data is checked. With respect to the room number data whose telephone division is "1", the icon figure information corresponding to the telephone use prohibition is read out from the icon setting table 52, and the coordinates of the normal room key coordinate memory 62 storing the room number data (FIG. x,
y) Add to area. For room number data with a refrigerator category of "1", the icon figure information corresponding to the refrigerator use prohibition is read from the icon setting table 52, and the coordinates of the normal room key coordinate memory 62 storing the room number data are stored. x, y) Add to the area. Further, for the room number of the video division “1”, the icon figure information corresponding to the video use prohibition is read from the icon setting table 52 and the coordinates (x , Y) to be added to the area.

Next, the cabin state inquiry screen is displayed on the color display 4 from the data in each coordinate (x, y) area in the normal room key coordinate memory 62 and the image data in the key button image editing memory 61. Let it. That is, the room number or the room name is displayed in a screen position corresponding to the coordinate (x, y) area in which the room number data or the room name data is stored, and the room number or the room name is respectively enclosed by a rectangular frame. Surround and room key 31
And At this time, if the room number data or room name data is underlined, the room number or room name is underlined. If double underlined data is added, double underline is added. . When icon figure information is added to room number data or room name data, the icon is assigned to the corresponding room key 31.
To be displayed within the frame. Further, the color in each frame of the room key 31 is set as the color of the color information in the corresponding coordinate (x, y) area. Then, together with the room key 31, the area division key 32 and the function key 33 are displayed based on the image data in the key button image editing memory 61.
Then, the guest room status inquiry screen is displayed on the color display 4 by displaying the job selection key 34 and the job selection key 34, respectively.

After that, if the use status display flag F2 of the flag area 77 is reset to "0", this processing is ended. On the other hand, when the input of the guest room state key is detected in a state where the use state display flag F2 is reset to “0”, the room state display processing shown in FIG. Execute

As a result, for example, the color display 4 shown in FIG.
When the usage status display screen shown in FIG. 6A is displayed, the screen is switched to the guest room status inquiry screen shown in FIG. 6A by input of the guest room status key, and the usage status display screen shown in FIG. If so, the screen is switched to the usage status display screen shown in FIG.

When the input of the guest name key on the function keys 33 is detected, as shown in FIG.
The use status display flag F2 in the flag memory 77 is checked.
If it is set to "1", the increase mode flag F3 in the flag memory 78 is checked. here,
If it is set to "1", the use status display screen of the increase mode is being displayed, and the name of the guest and the name of the reservation person on the day cannot be displayed.

In the case of the normal mode in which the increase mode flag F3 is reset to "0", the room status file 42 is searched with the room number data in each coordinate (x, y) area in the normal room key coordinate memory 62. Then, the guest name data corresponding to the room number data is checked. If the guest name data is registered, it means that there is a guest or a reservation person on the day, and the guest name data is stored in the coordinates (x, x) of the normal room key coordinate memory 62 storing the room number data. y) Add to area.

Next, a guest inquiry screen is displayed on the color display 4 based on the data in each coordinate (x, y) area in the normal room key coordinate memory 62 and the image data in the key button image editing memory 61. Let it. That is,
The room number or the room name is displayed at a screen position corresponding to the coordinate (x, y) area in which the room number data or the room name data is stored, and the room number or the room name is surrounded by a rectangular frame. The room key 31 is used. At this time, if the room number data or room name data is underlined, the room number or room name is underlined. If double underlined data is added, double underline is added. . When the guest name data is added to the room number data or the room name data, the guest name is displayed in the frame of the corresponding room key 31. Further, the color in each frame of the room key 31 is set as the color of the color information in the corresponding coordinate (x, y) area. By displaying the area division key 32, the function key 33, and the business selection key 34 according to the image data in the key button image editing memory 61 together with the room key 31, the guest inquiry screen is displayed on the color display 4. Display.

After that, if the use status display flag F2 of the flag area 77 is reset to "0", this processing ends. On the other hand, when the input of the guest name key is detected in a state where the use status display flag F2 is reset to “0”, the room status display shown in FIG. Execute the process.

As a result, for example, the color display 4 shown in FIG.
When the usage status display screen shown in (a) is displayed, the guest name key is input to switch to the guest inquiry screen shown in FIG. 6B, and the guest inquiry screen shown in FIG. 6B is displayed. When it is displayed, the screen is switched to the usage status display screen shown in FIG. 3A by inputting the guest name key.

When the key input of the room key 31 is detected, the increase mode flag F3 of the flag memory 78 is checked as shown in FIG. Here, in the case of the normal mode in which the increase mode flag F3 is reset to “0”, the normal room key coordinate memory 62 is searched by the coordinates (x, y) of the key of the room key 31 on the touch sensor panel. Then, room number data in the corresponding coordinate (x, y) area is obtained. Then, the room name data corresponding to the room number data is read from the room management file 41, and is read from FIG.
As shown in 0 (a), the corresponding room number and room name are displayed in the area 35 of the usage status display screen in the normal mode.

On the other hand, in the case of the increase mode in which the increase mode flag F3 is set to “1”, the coordinates (x, y) on the touch sensor panel of the room key 31 inputted by the key are used to increase the room key coordinates. The memory 63 is searched to obtain room number data in the corresponding coordinate (x, y) area. Then, the room name data corresponding to the room number data is read from the room management file 41, and the guest name data is read from the room management file 42.
As shown in FIG. 0 (b), the corresponding room number, room name, and guest name are displayed in the area 36 of the usage status display screen in the increase mode.

Next, the process waits for the input of the job selection key 34 or the input of the end key in the function key 33. Here, when the input of the end key is detected, the room number and the room name displayed in the area 35 of the use state display screen in the normal mode, or the room number and the room number displayed in the area 36 of the use state display screen in the increase mode are used. The room name and the guest name are deleted, and this process ends.

When the input of the business selection key 34 is detected, the start condition of the business selected by the input of the business selection key 34 is determined as follows. That is, first, the use status of the room designated by the input of the room key 31 is determined based on the data of the room status file 42 by the procedure shown in FIG. Next, referring to the activation condition setting table 53,
It is checked whether the activation of the selected task is permitted for the use status of the room. If the permission is not granted (the data of the activation condition setting table 53 is “impossible”),
The input of the job selection key 33 is regarded as an error.

On the other hand, if the activation of the selected task is permitted for the use state of the room (data “OK” in the activation condition setting table 53), the processing of the selected task is activated. Then, when the process of the selected task is completed, the room status display process shown in FIG. 19 is executed again.
The processing of each task is the same as that of the conventional front task processing apparatus, and the description is omitted here.

As a result, for example, the color display 4 shown in FIG.
When the usage status display screen shown in (a) is displayed and a room [101] whose usage status is “vacant” is specified by touch operation on this screen and a check-in operation is selected, the activation condition setting table 53 is displayed. Since the check-in operation is permitted for the usage status “vacant”, the screen of the color display 4 is switched to the check-in screen shown in FIG. Then, the operator inputs data necessary for check-in from the keyboard 2 and finally inputs an end key.
The screen returns to the usage status display screen shown in FIG. At this time, the color in the frame of the room number [101] changes from white corresponding to the usage status “vacant” to yellow corresponding to the usage status “occupied”.

The color display 4 has, for example, the configuration shown in FIG.
In the state where the usage status display screen shown in FIG. 5 is displayed, the touch status of this screen causes the usage status of the room [10]
2] and the form input operation is selected, the start condition setting table 53 permits the form input operation for the usage status “occupied”, and the screen of the color display 4 is displayed as shown in FIG. The screen is switched to the slip input screen shown in ()). Then, when the operator inputs the data relating to the slip from the keyboard 2 and finally inputs the end key, the screen of the color display 4 returns to the use status display screen shown in FIG. At this time, since the use status of the room with the room number [102] remains "occupied," the color in the frame with the room number [102] does not change.

While the CPU 7 waits for a key input in ST4 of the main process shown in FIG.
When it is detected that the date counted in the above is updated the next day, the process returns to ST3, and executes the room status display processing shown in FIG. 19 again. Thus, the room status file 4
The use status of the room whose departure date data registered in 2 coincides with the current date measured by the clock unit 10 is “scheduled departure”, and the room number on the use status display screen displayed on the color display 4 The color inside the frame changes to red.

Also, while waiting for key input in ST4, the CPU 7 detects in ST7 that execution of the settlement operation on that day has been instructed by input from the keyboard 2, and then returns to ST7.
The update process of the room status file 42 is executed, and then the update process of the reservation file 43 is executed as ST8.

FIG. 28 is a flowchart showing a process of updating the room status file 42. That is, when starting the room situation file update processing, the CPU 7 first sets the value r of the record number counter 73 to “1” in ST701.
Next, as ST702, the r-th room status record of the record number counter 73 is read from the room status file 42, and the room number and departure date of the record are obtained. Then, in ST703, the departure date is compared with the current date measured by the clock unit 10. As a result, if the departure date is equal to or smaller than the current date, the r-th room status record is to be settled. clear.

Next, as ST705, the reservation file 43
Is checked to see if there is data for the first day of elapsed days corresponding to the room number in the r-th room status record. If there is data, it means that there is a room reserved for the current day. Therefore, in ST706, the name of the person who reserved the data for the first day of elapsed days is set in the r-th room status record, and the reservation category is set to "1". If there is no data, the room does not have a reservation on the day, so the process of ST706 is not performed.

Thereafter, as ST707, record NO.
The value r of the counter 73 is counted up by one, and if it is confirmed that this value r does not exceed the number R of records in the room status file 42, the process returns to ST702, and the r-th room status record is read from the room status file 42. It is read and processed as described above.

If the departure date is larger than the current date in ST703, the corresponding room status record is not a target for settlement, so the process proceeds to ST707, and the value r of the record number counter 73 is incremented by one. If it is confirmed that r does not exceed the number R of records in the room status file 42, the process returns to ST702 and the room status file 4
The second to r-th room status records are read and processed in the same manner as above.

In this manner, the room status records are sequentially read from the room status file 42, and records whose departure date is equal to or older than the current date are selected and cleared. However, in the record of the room having the reservation on the day, the name of the reservation person is set and the reservation category is set to "1". Then, as ST708, the value r of the record NO.
When it is confirmed that the number of records R has exceeded 2, the update process ends.

FIG. 29 is a flowchart showing a process of updating the reservation file 43. That is, when starting the reservation file update process, the CPU 7 firstly executes a record as ST801.
The value r of the NO. Counter 73 is set to "1". Next, S
At T802, the r-th room-specific reservation record of the record number counter 73 is read from the reservation file 42, and if there is data of the first day of the record, the data is cleared. Also, as ST803, 396 from the second day elapsed.
Each data up to the day is shifted one day before (the smaller number of days).

Thereafter, as ST804, record NO.
The value r of the counter 73 is counted up by one, and ST8
05 and this value r is the number of records R in the reservation file 43
If it is confirmed that the number does not exceed the limit, the process returns to ST802, where the r-th room-specific reservation record is read from the reservation file 43 and processed in the same manner as described above.

In this way, the room-specific reservation records are sequentially read from the reservation file 43, the record of the first day of the record is cleared, and the data of the second to 396 days is shifted forward by one day each. . And
When it is confirmed in ST805 that the value r of the record number counter 73 has exceeded the number R of records in the reservation file 43, the updating process ends.

When the process of updating the room status file 42 and the process of updating the reservation file 43 described above are completed,
The PU 7 returns to ST3 and executes the room status display processing shown in FIG. 19 again. As a result, the usage status display screen re-displayed on the color display 4 indicates that the color in the frame of the room number for which the departure date is not set in the room status file 42 and the reservation category is “0” is the usage status “ It is white indicating “vacancy”, the color in the frame of the room number “1” in the reservation category is green indicating the usage status “reserved”, the departure date is set, and the receipt category is “0”. The color in the room number frame is yellow indicating the usage status “occupied”, and the color in the room number frame with the receipt category “1” is blue indicating the usage status “receipt issued”.

As described above, in the front service processing apparatus according to the present embodiment, the color display 4 is provided, and information on the use status of each room (departure date) corresponding to the room number of each room in the accommodation facility is provided. , Receipt section, reservation section) are provided. Then, the CPU 7 determines the use status such as vacancy, occupancy, reservation, and the like for each room based on the storage information of the room status file 42, lists the room number of each room on the color display 4, and displays each room. A room use status display screen is displayed in which the colors in the frames individually enclosing the numbers differ according to the use status of the room of the room number in the frame.

Further, the room status file 42 contains information indicating the availability status of each telephone, refrigerator and video equipment installed in the room corresponding to the room number of each room in the accommodation facility (room status classification). ) Is remembered. When the guest room state key of the function keys 33 on this screen is operated and input in a state where the room use state display screen is displayed on the color display 4, the CPU 7 performs the operation based on the room state classification information in the room state file 42. It is determined for each room whether various facilities can be used or not. Then, in the frame of each room key 31 of the room use status display screen displayed on the color display 4, an icon indicating a facility which is in an unusable state in the room of the room number in the frame is displayed. I have.

Therefore, on the color display 4, a room state inquiry screen is displayed by a simple one-touch operation, in which the availability of various facilities installed in each room of the accommodation facility is shown in icon form for each room. Therefore, when the receptionist receives a complaint from the guest, for example, that the refrigerator cannot be used, the availability of the refrigerator in the room is indicated by the icon indicating the refrigerator in the room number frame of the room on the guest room status inquiry screen. Can be easily and quickly grasped by confirming that is displayed. As a result, it is possible to promptly take an appropriate response to this kind of complaint from the guest, and it is possible to enhance serviceability without annoying the guest due to poor response to the complaint.

Further, in the front service processing apparatus according to the present embodiment, the room numbers of each room are listed in a matrix on the color display 4, and each room number is surrounded by a frame. , An icon indicating equipment that is in an unusable state is displayed. Therefore, it is possible to confirm the facility availability status of many rooms on one screen, and to easily see the correspondence between the room number and the icon, and to easily confirm.

Note that the front service processing apparatus of the present invention is not limited to the one in the embodiment.

For example, in the above-described embodiment, the icons indicating the facilities in the unusable state are displayed, but instead the icons indicating the facilities in the usable state may be displayed. In addition, an icon indicating the usable state and an icon indicating the unusable state in the same equipment are stored in the icon setting table 52.
, The usable state and the unusable state of various facilities may all be displayed in the form of icons. Note that the image display is not limited to the color display 4, but may be a monochrome image display.

Further, in the above-described embodiment, three types of equipment in the room for judging the availability state are shown: the telephone, the refrigerator, and the video, but it is needless to say that the invention is not limited to this. In addition, it goes without saying that various modifications can be made without departing from the spirit of the present invention.

[0127]

As described in detail above, according to the present invention,
The availability of various facilities installed in each room can be easily and quickly grasped at the front desk, and it is possible to respond quickly and accurately to complaints from guests regarding various facilities, improving serviceability. It is possible to provide a front service processing device in an accommodation facility that can achieve the above.

[Brief description of the drawings]

FIG. 1 is an external view of a front business processing apparatus according to an embodiment of the present invention.

FIG. 2 is a block diagram showing a main configuration of the front business processing apparatus.

FIG. 3 is a diagram showing an initial screen of a usage status display screen displayed on a color display in the embodiment.

FIG. 4 is a diagram showing an area division selection screen of a usage status display screen displayed on a color display in the embodiment.

FIG. 5 is a diagram showing a room name selection screen and an increase mode selection screen of a usage status display screen displayed on a color display in the embodiment.

FIG. 6 is a view showing a guest room state inquiry screen and a guest inquiry screen displayed on a color display in the embodiment.

FIG. 7 is a configuration diagram of a room management file included in the storage device in the embodiment.

FIG. 8 is a configuration diagram of a room situation file included in the storage device in the embodiment.

FIG. 9 is a configuration diagram of a reservation file included in a storage device in the embodiment.

FIG. 10 is a view showing a setting table memory formed in a RAM in the embodiment.

FIG. 11 is a diagram showing a data memory formed in a RAM in the embodiment.

FIG. 12 is a diagram showing a data memory formed in a RAM in the embodiment.

FIG. 13 is a diagram showing a counter and a flag area formed in a RAM in the embodiment.

FIG. 14 is a flowchart showing main processing executed by a CPU in the embodiment.

FIG. 15 is a flowchart specifically showing a room key table creation process in FIG. 14;

FIG. 16 is a flowchart specifically showing a normal format creation process in all rooms in FIG. 15;

FIG. 17 is a flowchart specifically showing an area A normal format creation process in FIG. 15;

FIG. 18 is a flowchart specifically showing an area B normal format creation process in FIG. 15;

FIG. 19 is a flowchart specifically showing a room use status display process in FIG. 14;

FIG. 20 is a flowchart specifically showing a usage status determination process in FIG. 19;

FIG. 21 is a flowchart specifically showing a display switching key process among the input key processes in FIG. 14;

FIG. 22 is a flowchart specifically showing a previous page key process and a next page key process among the input key processes in FIG. 14;

FIG. 23 is a flowchart specifically showing an area division selection key process among the input key processes in FIG. 14;

24 is a flowchart specifically showing an increase / decrease switching key process among the input key processes in FIG. 14;

FIG. 25 is a flowchart specifically showing a guest room state key process among the input key processes in FIG. 14;

FIG. 26 is a flowchart specifically showing a guest name key process among the input key processes in FIG. 14;

FIG. 27 is a flowchart specifically showing room key processing of the input key processing in FIG. 14;

28 is a flowchart specifically showing a room status file update process in FIG.

FIG. 29 is a flowchart specifically showing a reservation file update process in FIG. 14;

FIG. 30 is a diagram showing a screen at the time of room selection displayed on the color display in the embodiment.

FIG. 31 is a view showing a screen at the time of selecting a job displayed on the color display in the embodiment.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 ... Control unit 2 ... Keyboard 3 ... Touch sensor panel 4 ... Color display 7 ... CPU 8 ... ROM 9 ... RAM 10 ... Clock part 41 ... Room management file 42 ... Room status file 43 ... Reservation file 51 ... Color information setting Table 52: Icon setting table 53: Start condition setting table 61: Key button image editing memory 62: Normal room key coordinate memory 63: Increased room key coordinate memory 64: Room key table memory

Claims (3)

[Claims] 1. A front service processing device for processing front services such as reservation input, check-in and check-out at an accommodation facility, comprising an image display, which is installed in each room of the accommodation facility. A front-end business processing device in an accommodation facility, which displays a guest room state inquiry screen in which the use availability states of the various facilities are displayed in the form of icons for each room. 2. A front service processing device for processing a front service such as reservation input, check-in, check-out, etc. in an accommodation facility, wherein the image display and the identification information of each room in the accommodation facility correspond to the room. Equipment status information storage means for storing information indicating the availability status of the installed various equipment, and determining whether various equipment is available or unavailable for each room based on information stored by the equipment status information storage means Equipment use state determining means, and a display for displaying, on the image display, an icon indicating an enabled or disabled state of various equipment in the room together with identification information of each room based on a determination result by the equipment use state determination means. A front service processing device in an accommodation facility, comprising a control unit. 3. The display control means enumerates the identification information of each room in a matrix on one screen of the image display, surrounds each identification information with a frame, and displays the identification number of each frame in each frame. 3. The front service processing device in an accommodation facility according to claim 2, wherein an icon indicating whether a facility is usable or unusable in a room is displayed.