JP2011191991A - Method, apparatus and program for managing patient call - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To reduce time and work of checking when a patient to be called in is not in a waiting room, in a system for guiding patients in the waiting room about a medical examination order and a call into a consultation room by displaying on a display board. <P>SOLUTION: When an internal area detection system, detecting whether each patient whose reception is completed is in the waiting room, detects that the patient has proceeded into the waiting room (S21), a display server decides whether the patient ID of the patient concerned exists in an external area table, in which the patient information having left from the waiting room is preserved after being transferred from a display schedule table (S24), and if it exists, the patient information concerned is restored from the external area table to the display schedule table (S26, S27). In this case, the position in the display schedule table the information is to be restored is decided according to a preset setting for restoration (S25). <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention relates to a patient call management method, a patient call management apparatus, and a patient call management program that manage the calling order of patients who are waiting for the order of examinations in a waiting room such as a hospital.

  In an outpatient waiting room of a hospital, a display panel may be provided for guiding a patient who has received a medical examination to be brought into the medical examination room. In general, this display panel displays patients waiting for a medical examination with a reception number in consideration of patient privacy, and displays the reception numbers for a plurality of people in the order of the medical examination in consideration of dissatisfaction with the patient's waiting time. .

  The information displayed on the display board is updated when the doctor performs a calling operation using a terminal placed in the examination room. That is, the doctor selects a predetermined number of patient reception numbers in the order of the scheduled diagnosis from the list of received patients displayed in advance on the terminal, and displays them on the display board in the waiting room. When starting a diagnosis, the doctor performs a call operation on the reception number of the patient to be examined next, so that the display panel displays a display so that the received reception number moves to the call guidance column. Be changed.

  The patient waiting in the waiting room looks at the changed display contents on the display panel, and enters his / her doctor's examination room when he / she receives his / her receipt number in the call guidance column. It will be.

  However, since the receipt number displayed on the terminal only knows that it is a patient who has already been accepted, and because the patient may have left the waiting room for some reason, the timing when the doctor guided the call At this time, the patient who received the call guidance is not necessarily in the waiting room. If the patient does not enter the room even if the call is guided, it will wait for a while. If he still does not enter the room, the nurse or receptionist Clark will go directly to the waiting room and speak to him. Still, when the patient who has been guided is not in the waiting room, the doctor moves up the patient scheduled to be examined next and provides guidance.

  In this situation, if you know in advance that the patient is not in the waiting room when you are instructed to call, the nurses will not have to go to the waiting room to check, and unnecessary calls will be reduced. Therefore, the turnover rate of the examination will be improved. Therefore, it is known that an examination ticket is a card-type tag and RFID (Radio Frequency Identification: individual identification by radio wave) is embedded in the tag to manage information on prescriptions and medicines (for example, see Patent Document 1). If a non-contact authentication technique using radio waves such as the RFID tag is used, it is possible to confirm the presence or absence of a patient waiting in the waiting room with an examination ticket.

JP 2005-266860 A

  However, it is only possible to confirm in advance whether the patient scheduled to be examined next is in the waiting room, and the turnover rate of the examination is improved by reducing the time and effort required for nurses to check up to the waiting room, but on the other hand, When a patient who was not at the time of calling returns to the waiting room, it is necessary to reset the calling order by the doctor, and it is necessary to consider the reservation time and reception time for setting the order. There was a problem that it was troublesome.

  The present invention has been made in view of the above points, and a patient call management method, a patient call management device, and a patient call that can change the waiting order of patients when the patient leaves the waiting room or returns to the waiting room. The purpose is to provide a management program.

  In the present invention, in order to solve the above-mentioned problem, in the patient call management method of guiding the order of examination and guidance to the examination room by displaying on the display panel to the accepted patient waiting in the waiting room, When an in-area detection system that detects whether or not a patient is in a predetermined waiting area detects a patient who has left the waiting room, information including the patient's reception number is registered in the order of the scheduled appointment, and The information of the patient whose exit was detected was moved from the display schedule table used to display the patient reception numbers on the display board in the order of the examination schedule, and the in-area detection system entered the waiting room. When a patient is detected, it is determined whether the patient information is in the out-of-area table, and the patient enters the waiting room in the out-of-area table. If there is information, return the patient information entry is detected from the area outside of the table to a predetermined position of the display schedule table, the patient invocation management method, characterized in that there is provided.

  Further, in the present invention, in the patient call management device that guides the order of the examination and displays the guidance to the examination room by displaying on the display panel to the accepted patient waiting in the waiting room, A reception information acquisition unit that acquires reception information, a received patient list generation unit that generates a list of received patients based on the reception information acquired by the reception information acquisition unit, and a patient that has been received in a predetermined waiting area An area information acquisition unit that detects whether the in-area detection system detects and whether the display server holds area information, an accepted patient list generated by the received patient list generation unit, and the area information acquisition unit Based on the acquired area information, the display scheduled patient list and the out-of-area patient list are generated and displayed on the screen. A display information generation unit for holding information on a list of patients outside the rear in the display server, and information on the patient based on operation information for the received patient list, the display scheduled patient list, and the out-of-area patient list. Provided with a patient call management device, comprising: a call sequence operation unit for moving between a list and the display scheduled patient list and between the display scheduled patient list and the out-of-area patient list Is done.

  Furthermore, in the present invention, when an in-area detection system that detects whether or not a received patient is in a predetermined waiting area is detected on the computer, information including the patient's reception number is scheduled for examination. A function for registering the reception numbers of a predetermined number of patients in a higher order registered in a display schedule table used for displaying on the display board in the order of scheduled examination, a patient whose in-area detection system has left the waiting room A function of moving the patient information from the display schedule table to the out-of-area table when the detection is detected, and whether the patient information is in the out-of-area table when the in-area detection system detects a patient entering the waiting room A function for determining whether or not there is information on a patient who has entered the waiting room on the out-of-area table, information on the patient whose entry has been detected A function for returning from the out-of-area table to the display schedule table, a position in the display schedule table when returning patient information is determined according to a preset return order, and the patient information is interrupted at the determined order position. A patient call management program for realizing the function is provided.

  According to such a patient call management method, a patient call management device, and a patient call management program, a display schedule table that holds patient information to be displayed on a display panel in cooperation with patient management by an in-area detection system And an out-of-area table that holds information about the patient whose display on the display panel is held, and when the patient whose reception number is displayed on the display panel leaves the waiting room, the patient's reception number The display was erased and redisplayed when returning to the waiting room. Thereby, the doctor in the examination room who shares the display content of the display board with the patient calling management device can call into the examination room only for the patient in the waiting room. In addition, the patient call management device generates a list of patients scheduled to be displayed and a list of patients outside the area from the reception information and the area information and displays them on the screen, so that the doctor can be a patient waiting in the waiting room while in the examination room. Can be grasped.

  Patient call management method with the above configuration, a system for displaying the order of examination and guidance for calling into the examination room on the display board with the reception number of the patient scheduled to be examined for patients waiting in the waiting room after receiving a visit, The patient call management device and the patient call management program are linked to the in-area detection system, and can display information about patients who are not in the waiting room on the screen in the examination room. Since the message is displayed, unnecessary calls to patients who are not in the waiting room are reduced when calling into the examination room, and the rotation rate of the examination is improved. In addition, there is less time for nurses and the like to check patients who do not enter the examination room even if they are called.

  By telling the patient in advance that the “calling order may change before and after the absence of the waiting room”, the patient can leave the waiting room without resistance, and even when leaving the waiting room, nursing No need to notify teachers.

It is a block diagram of a patient management system having a patient call system applied to an electronic medical record system. It is a figure which shows the function structure of a patient call management apparatus. It is a figure which shows the hardware structural example of the computer which implement | achieves a patient call management apparatus. It is a figure which shows the example of a display of a patient call operation screen. It is a figure which shows the structure of the data stored in the display information database, Comprising: (A) shows the example of a display plan table, (B) has shown the example of the table outside area. It is a figure which shows the example of a screen display of a display board. It is a flowchart which shows the flow of a process when the patient of a display plan leaves the area. It is a flowchart which shows the flow of a process when the patient of a display plan returns in an area.

  Hereinafter, embodiments of the present invention are applied to an electronic medical record system in a patient management system for hospitals in the form of an add-on, and are operated in cooperation with the electronic medical record system, with reference to the drawings. This will be described in detail.

FIG. 1 is a configuration diagram of a patient management system having a patient call system applied to an electronic medical record system.
The patient management system includes a revisit reception machine 1 installed at a reception, an electronic medical record server 2 and a display server 3 installed in a server room, an electronic medical record client 4 and a patient call management device 5 installed in an examination room, A display panel 6, a display client 7, and an in-area detection system 8 installed in a waiting room, and a LAN (Local Area Network) 9 for connecting them are provided. The patient management system further includes an initial examination reception terminal, a checkout system, and the like as necessary.

  The re-accepting machine 1 can accept the reserved medical department by inserting the examination ticket of the reexamination patient from the insertion slot (holding the examination ticket over the reading unit), and the acceptance number when the acceptance is completed. A receipt slip printed out is output. Even in non-reserved medical departments, it is possible to accept by operating the acceptance screen. The patient information received by the revisit reception machine 1 is written in the reception information database (DB) 2 a of the electronic medical record server 2. The received patient information written in the reception information database 2a includes at least a reception number, a patient ID, a patient name, a medical department, a reservation frame, a reservation time, and a reception time, and is used by the electronic medical record client 4. .

  The patient call management device 5 is configured by a patient call management program and is introduced into the electronic medical record client 4 in the form of an add-on. This patient call management device 5 constitutes a patient call system together with the display server 3 and its display information database (DB) 3a, the display panel 6 and its display client 7. For example, the display panel 6 can be a large plasma display panel when installed in a wide waiting room, and can be a liquid crystal display when installed in front of each examination room in the waiting room. be able to.

  The in-area detection system 8 functions in combination with, for example, a medical examination ticket in which an RFID tag is embedded, and detects a patient entering or leaving the waiting room by detecting a medical examination ticket that has been accepted. is there. The in-area detection system 8 determines, for example, whether a patient who has a medical ticket is entering or leaving the medical card depending on whether or not a medical ticket can be detected in the reception area of a reader installed in a waiting room. When the waiting room is large, the reader installed at the entrance / exit determines that the examination ticket is entered an odd number of times and determines that it is entering the room, and if it detects an even number of times, it determines that it is an exit.

  In this patient management system, the flow of processing during normal operation is as follows. First, when a patient accepts a patient using the re-accepting machine 1, the information on the accepted patient is written in the acceptance information database 2a of the electronic medical record server 2.

  Next, the patient call management device 5 acquires the information on the received patient from the reception information database 2a, and the acquired information on the received patient is displayed in the “accepted patient list” in the screen of the electronic medical record client 4. indicate. Here, when the doctor selects a patient to be displayed on the display panel 6 from the “received patient list” on the screen of the electronic medical record client 4 and moves to the “display planned patient list” on the screen of the electronic medical record client 4, The moved patient information is written in the “display schedule table” of the display information database 3 a of the display server 3.

  The display server 3 monitors whether or not the display information database 3a is updated at regular intervals. If the display information database 3a is updated, the patient information of the corresponding examination room is transmitted to the display client 7. To do.

The display client 7 receives the information transmitted from the display server 3 and updates the reception number displayed on the display board 6.
FIG. 2 is a diagram showing a functional configuration of the patient call management device.

  The patient call management device 5 includes a reception information acquisition unit 11 that acquires reception information from the electronic medical record server 2, a received patient list generation unit 12 that generates a list of accepted patients, a display server 3, area information, and An area information acquisition unit 13 and a display information generation unit 14 that exchange information to be displayed on the display panel 6, and a call sequence operation unit 15 operated by a doctor.

  The reception information acquisition unit 11 acquires reception information regarding a patient who has been received from the reception information database 2 a of the electronic medical record server 2. In the received patient list generation unit 12, the doctor in charge generates a list of patients scheduled to be examined based on the reception information acquired by the reception information acquisition unit 11, and displays the generated received patient list on the screen of the electronic medical record client 4. indicate.

  The area information acquisition unit 13 acquires from the display server 3 information on whether or not the accepted patient notified from the in-area detection system 8 is in the waiting room, and the display information generation unit 14 receives the accepted patient based on the information. A list of patients scheduled to be displayed and a list of patients outside the area are generated from the list, and the information on the list of patients scheduled to be displayed and the list of patients outside the area are displayed on the screen of the electronic medical record client 4 and sent to the display server 3 for display information. It is written in the database 3a.

  The calling sequence operation unit 15 receives the operation information input by the doctor between the received patient list generated by the received patient list generation unit 12 and the display scheduled patient list generated by the display information generation unit 14. Based on the patient information movement. Normally, the information of the patient scheduled to be displayed on the display panel 6 is moved from the accepted patient list to the displayed patient list in the order of the examination schedule. Moreover, patient information can be moved between the display-scheduled patient list and the out-of-area patient list based on operation information input by a doctor. In addition, when the patient who has left the waiting room returns to the waiting room, the calling sequence operation unit 15 performs an operation of selecting and specifying the setting of how to determine the order of the patient by an input operation by the doctor. The setting data is sent to the display server 3 and stored therein.

FIG. 3 is a diagram illustrating a hardware configuration example of a computer that realizes the patient call management device.
The patient call management device 5 is configured by a computer 20 that is a part of the electronic medical record client 4. The entire computer 20 is controlled by a CPU (Central Processing Unit) 21. A random access memory (RAM) 22, a hard disk drive (HDD) 23, a graphic processing device 24, an input interface 25, and a communication interface 26 are connected to the CPU 21 via a bus 27.

  The RAM 22 temporarily stores at least a part of an OS (Operating System) program to be executed by the CPU 21 and an application program necessary for patient call management processing. The RAM 22 stores various data necessary for processing by the CPU 21. The hard disk drive 23 stores an OS, an application program for managing patient calls, and the like.

  A monitor 28 is connected to the graphic processing device 24. The graphic processing device 24 displays an image on the screen of the monitor 28 in accordance with a command from the CPU 21. A keyboard 29 and a mouse 30 are connected to the input interface 25. The input interface 25 transmits signals sent from the keyboard 29 and the mouse 30 to the CPU 21 via the bus 27.

  The communication interface 26 is connected to the LAN 9 of the patient management system. The communication interface 26 transmits and receives data to and from the electronic medical record server 2 and the display server 3 that are other computers via the LAN 9.

  With the hardware configuration as described above, the processing function according to the patient call management device 5 of the present embodiment can be realized. In this case, a patient call management program describing the processing contents of the functions that the patient call management device 5 should have is provided. By executing the patient call management program on the computer 20, the above processing functions can be realized on the computer 20.

  Note that the above-described configuration of the patient call management device 5 has almost the same hardware configuration in the re-accepting machine 1, the electronic medical record server 2, the display server 3, and the display client 7. The computer 20 is preferably provided with an optical drive in order to install an application program necessary for the hard disk drive 23.

  The computer 20 that executes the program stores, for example, the program recorded on the portable recording medium, the program recorded on the maintenance terminal, or the program transferred from the server computer in the hard disk drive 23 serving as its own storage device. To do. In addition, at least a part of the above processing functions can be realized by an electronic circuit such as a DSP (Digital Signal Processor), an ASIC (Application Specific Integrated Circuit), or a PLD (Programmable Logic Device).

  Next, processing of the patient call system including the patient call management device 5 will be described. First, a screen display example of the monitor included in the electronic medical record client 4, a data example of the display information database 3a, and a screen display example of the display board 6 will be described.

FIG. 4 is a view showing a display example of a patient call operation screen.
When the patient call management device 5 is operating, a patient call operation screen 31 is displayed on the monitor of the electronic medical record client 4. The patient call operation screen 31 includes examination room information 32, a display-scheduled patient list 33, a received patient list 34, an out-of-area patient list 35, and a display processing setting screen 36 when returning within the area. The patient call operation screen 31 has buttons 37 and 38 for moving display data between the display scheduled patient list 33 and the accepted patient list 34.

  The examination room information 32 includes “clinical department name”, “clinical examination room”, and “doctor name”, and displays these information. The display scheduled patient list 33 is a part for displaying a list of patients scheduled for examination in the order of examination, and includes items of a reception number, a name, a reservation time, and a reception time. The display data of the display scheduled patient list 33 is set by the doctor moving from the accepted patient list 34 with the button 37. However, of the display data transferred to this display-scheduled patient list 33, only the upper three reception numbers are actually displayed on the display panel 6 in the present embodiment.

  The received patient list 34 is a part for displaying the reception information corresponding to the examination room information 32 that has been received, and the reception number, name, reservation time, and reception time are displayed in the same manner as the patient list 33 to be displayed. Have items. Note that the display data of the display scheduled patient list 33 can be returned to the accepted patient list 34 by using the button 38.

  The out-of-area patient list 35 is a part for displaying information on patients who have left the waiting room, and the display data is displayed when the patient displayed in the display scheduled patient list 33 leaves the waiting room. 33 is moved. Further, when the patient displayed in the out-of-area patient list 35 returns to the waiting room, the display data is returned to the display scheduled patient list 33.

  The display processing setting screen 36 at the time of return within the area is a part for setting a position to be returned to the display scheduled patient list 33 when the patient displayed in the out-of-area patient list 35 returns to the waiting room. This setting information is held in a setting file held by the display server 3. For example, as the setting of the return order, first determine the order by the reservation time, then set the order by the reception time when it is not determined by the reservation time, first determine the order by the reception time, There is a setting in which the order is determined by the reservation time when it is not determined by the reception time. As the setting of the return position, the corresponding position interrupt setting for interrupting the position corresponding to the return order of the display scheduled patient list 33 as it is, and the interrupt position is the position of the display data already displayed on the display panel 6. Sometimes, there is a setting for waiting until the next display, that is, in the present embodiment, there is a next display waiting setting for interrupting the fourth position of the display scheduled patient list 33. By providing this next display standby setting, the patient with the reception number displayed on the display board 6 frequently enters and exits the waiting room, so that the order of the examination scheduled patients displayed on the display board 6 frequently changes. Can be prevented from being displayed.

5A and 5B are diagrams showing the structure of data stored in the display information database. FIG. 5A shows an example of a display schedule table, and FIG. 5B shows an example of an out-of-area table.
The display information database 3 a managed by the display server 3 is displayed on the “display schedule table” created based on the display data displayed on the display schedule patient list 33 on the patient call operation screen 31 and the out-of-area patient list 35. It holds an “out-of-area table” created based on the displayed display data.

  The display schedule table is created by one record for each examination room, and as shown in FIG. 5A, for example, “clinical department name”, “doctor code”, “doctor name”, “diagnosis room code”. And a “medical consultation room”. Further, in the present embodiment, the display schedule table includes “patient 1 reception number”, “patient 1 ID”, “patient 1 reservation time”, “patient 1 reception time”, “patient 1 reception time”, “ “Patient 2 reception number”, “Patient 2 ID” “Patient 2 reservation time”, “Patient 2 reception time”, “Patient 3 reception number”, “Patient 3 ID”, “Patient 3 reservation time”, “Patient 3 reception time” ... “Patient n reception number”, “Patient n ID”, “Patient n reservation time”, and “Patient n reception time”. In the present embodiment, according to this display schedule table, the display board 6 that displays based on the data can display the reception numbers of at most three patients.

  The out-of-area table holds the data of patients who have left the waiting room, and is created one record for each examination room. As shown in FIG. 5B, this out-of-area table also has the same data items as the display schedule table and takes into account the case where all of the patients scheduled to display have left the waiting room. It is possible to hold patient information.

FIG. 6 is a diagram showing a screen display example of the display board.
The display panel 6 displays the name of a medical department, and further includes a display column for a doctor name and a reception number for each medical examination room. The display column of the reception number is displayed in the order of the reception number of the patient who is calling, the next patient who is scheduled to be called, and the next patient who is scheduled to be called.

  Next, in the patient calling system, processing when the display scheduled patient set in the display scheduled patient list 33 leaves the waiting room and when the exited display scheduled patient returns to the waiting room will be described.

FIG. 7 is a flowchart showing the flow of processing when a patient scheduled to be displayed has left the area.
When a patient scheduled to be displayed outside the area that can be detected by the in-area detection system 8 in a normal operation state, the in-area detection system 8 cannot detect, for example, an RFID tag embedded in an examination ticket. The exit from the area is detected (step S1). Next, the in-area detection system 8 transmits the patient ID of the patient who has exited to the display server 3 (step S2).

  The display server 3 checks whether or not the same patient ID as the patient ID notified from the in-area detection system 8 exists in the display schedule table in the display information database 3a (step S3). Next, the display server 3 determines whether or not there is a patient ID that matches the notified patient ID (step S4), and if not, this process ends.

  When there is a patient ID that matches the notified patient ID, the display server 3 regards the patient displayed on the display panel 6 or scheduled to be displayed as leaving the area, and is scheduled to be displayed in the display information database 3a. The patient information is deleted from the table (step S5), and the patient information is registered in the out-of-area table (step S6).

  Since the display information database 3a is monitored by the patient call management device 5, the patient call management device 5 acquires the information of the display schedule table and the out-of-area table immediately updated (step S7). ). Then, the patient call management device 5 adds the corresponding patient information to the out-of-area patient list 35 on the patient call operation screen 31 based on the patient ID of the patient who has left (step S8), and adds the corresponding patient information. It deletes from the display schedule patient list 33 of the patient calling operation screen 31 (step S9). As described above, when the patient information is moved from the display scheduled patient list 33 on the patient call operation screen 31 to the out-of-area patient list 35, the patient cannot be called. This completes the process when the patient call management device 5 leaves the area.

  On the other hand, when the display server 3 updates the display schedule table and the out-of-area table in the display information database 3a, the display server 3 transmits display information including out-of-area information to the display client 7 (step S10).

  The display client 7 receives the display information, determines whether or not the reception number of the patient considered to have moved out of the area has already been displayed on the display panel 6 (step S11), and receives the patient's reception number. If it is not in the reception number displayed, the processing at the time of leaving the area in the display client 7 ends. If there is a patient's reception number among the reception numbers displayed on the display board 6, the display client 7 deletes the patient's reception number from the display information on the display board 6 (step S12). The exit processing ends.

  FIG. 8 is a flowchart showing a process flow when a patient scheduled to be displayed returns to the area. When the display-scheduled patient who has left in the area that can be detected by the in-area detection system 8 returns, the in-area detection system 8 detects the patient ID of the patient who has left (step S21). . Next, the in-area detection system 8 transmits the patient ID of the patient to the display server 3 (step S22).

  The display server 3 receives the notification of the patient ID from the in-area detection system 8 and checks whether or not the same patient ID as that patient ID exists in the table outside the area in the display information database 3a (step S23). Next, the display server 3 determines whether or not there is a patient ID that matches the notified patient ID (step S24).

  When there is a patient ID that matches the notified patient ID, the display server 3 considers that the patient who has left has returned to the area and refers to the setting file to confirm how to return the returned patient ( Step S25). The display server 3 additionally registers the patient information in the display schedule table of the display information database 3a according to the return order and return position set in the setting file (step S26), and deletes the patient information from the out-of-area table. (Step S27). For example, if the return order is set in the order of reservation time and reception time in the setting file, the display schedule table is sorted in the order of reservation time and reception time, and if the order of reception time and reservation time is set The return order is calculated by sorting in the order of reception time and reservation time. Further, if the return position is set to the corresponding position interrupt, the corresponding position is interrupted according to the return order, and if the next display standby is set, if the corresponding position according to the return order is interrupted, the display panel 6 Then, if an interrupt occurs for a number that has already been displayed, it will be interrupted before the number that is to be displayed next.

  When the patient call management device 5 monitoring the display schedule table and the out-of-area table acquires the updated information (step S28), the patient call management device 5 sends the patient information to the patient call based on the patient ID of the returned patient. The patient information is deleted from the out-of-area patient list 35 on the loading operation screen 31 (step S29), and the corresponding patient information is added to the display scheduled patient list 33 on the patient calling operation screen 31 (step S30). In this way, when the patient information is moved from the out-of-area patient list 35 to the display-scheduled patient list 33 on the patient call operation screen 31, the patient can be called. The process at the time of return is terminated.

  On the other hand, when the display server 3 finishes updating the display schedule table and the out-of-area table in the display information database 3a, the display server 3 transmits display information including out-of-area information to the display client 7 (step S31).

  The display client 7 receives the display information, determines whether there is an interruption of the reception number of the patient who has returned to the area with respect to the reception number displayed on the display panel 6 (step S32), and the patient If the reception number is not interrupted, the processing at the time of return within the area in the display client 7 is ended. If it is necessary to interrupt the patient's reception number in the reception number displayed on the display board 6, the display client 7 interrupts and displays the patient's reception number on the display board 6 (step S33). Then, the process at the time of returning in this area is completed.

DESCRIPTION OF SYMBOLS 1 Receipt machine 2 Electronic medical record server 2a Reception information database 3 Display server 3a Display information database 4 Electronic medical record client 5 Patient call management device 6 Display panel 7 Display client 8 In-area detection system 9 LAN
DESCRIPTION OF SYMBOLS 11 Reception information acquisition part 12 Accepted patient list generation part 13 Area information acquisition part 14 Display information generation part 15 Call order operation part 20 Computer 21 CPU
22 RAM
23 Hard Disk Drive 24 Graphic Processing Device 25 Input Interface 26 Communication Interface 27 Bus 28 Monitor 29 Keyboard 30 Mouse 31 Patient Calling Operation Screen 32 Examination Room Information 33 List of Patients to be Displayed 34 Accepted Patient List 35 Patient List Outside Area 36 Display Processing Settings Screen 37, 38 button

Claims (8)

In the patient call management method of guiding the order of examination and guidance to the examination room by displaying on the display panel to the patient who has been waiting in the waiting room,
When the in-area detection system that detects whether or not an accepted patient is in a predetermined waiting area detects a patient who has left the waiting room, information including the patient's reception number is registered in the order of the scheduled examination, Move the information of the patient whose exit is detected from the display schedule table used to display the reception number of the number of patients on the display board in the order of the examination schedule, to the out-of-area table,
When the in-area detection system detects a patient entering the waiting room, it is determined whether the patient information is in the out-of-area table;
If there is information on a patient who has entered a waiting room in the out-of-area table, information on the patient whose entry has been detected is returned from the out-of-area table to a predetermined position in the display schedule table.
A patient call management method characterized by the above.   When the patient registered in the out-of-area table returns to the waiting room, the predetermined position of the display schedule table to which information on the patient is returned is determined according to a predetermined return order, and the determined The patient call management method according to claim 1, wherein information on the patient is interrupted at the position in the order.   The patient call management method according to claim 2, wherein the return order is calculated by sorting the display schedule table in the order of reservation time and reception time.   The patient call management method according to claim 2, wherein the return order is calculated by sorting the display schedule table in the order of reception time and reservation time.   When the patient registration number registered at the position in the order determined according to the return order is already displayed on the display board, the information on the patient who has returned to the waiting room is displayed on the display board next time. The patient call management method according to claim 2, wherein the call is interrupted before the reception number. In the patient call management device that guides the order of examination and guidance to the examination room by displaying on the display panel to the patient who has been waiting in the waiting room,
A reception information acquisition unit for acquiring reception information of a patient who has been received from an electronic medical record server;
A received patient list generation unit that generates a list of received patients based on the reception information acquired by the reception information acquisition unit;
An area information acquisition unit that detects whether the received patient is in a predetermined waiting area, the area detection system detects the area information held by the display server, and
Based on the received patient list generated by the received patient list generation unit and the area information acquired by the area information acquisition unit, a display scheduled patient list and an out-of-area patient list are generated and displayed on the screen. A display information generation unit that causes the display server to hold information on a list of patients scheduled to be displayed and a list of patients outside the area;
Based on operation information for the accepted patient list, the display scheduled patient list, and the out-of-area patient list, patient information is displayed between the accepted patient list and the display scheduled patient list, and the display scheduled patient list and the area. A call sequence operation unit to be moved between the outside patient list and
A patient call management device comprising: On the computer,
When the in-area detection system that detects whether a patient who has already been received is in a predetermined waiting area detects a patient that has entered the waiting room, information including the patient's reception number is registered in the order of the scheduled examination, A function for registering the reception number of the number of patients in a display schedule table used for displaying on the display board in the order of the examination schedule;
When the in-area detection system detects a patient who has left the waiting room, the function of moving the patient information from the display schedule table to an out-of-area table;
A function of determining whether the patient information is in the out-of-area table when the in-area detection system detects a patient entering the waiting room;
When there is information on a patient who has entered a waiting room in the out-of-area table, a function of returning information on the patient whose entry has been detected from the out-of-area table to the display schedule table;
A function for deciding a position in the display schedule table when returning patient information according to a predetermined return order, and interrupting the patient information at the determined order position;
Patient call management program to realize On the computer,
A function to obtain information on patient acceptance from an electronic medical record server,
A function for generating a list of accepted patients, which is a list of accepted patients based on the received reception information,
A function for detecting whether the received patient is in a predetermined waiting area by the in-area detection system and acquiring area information held by the display server;
Based on the received patient list and the area information, a display scheduled patient list and an out-of-area patient list are generated and displayed on the screen, and information on the scheduled display patient list and the out-of-area patient list is displayed on the display server. Function to hold,
Based on operation information for the accepted patient list, the display scheduled patient list, and the out-of-area patient list, patient information is displayed between the accepted patient list and the display scheduled patient list, and the display scheduled patient list and the area. The ability to move between out-patient lists,
Patient call management program to realize

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