JP2004054434A - Commodity purchasing information providing method, purchasing information providing system and receipt - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide information on the commodity purchased by a customer using a receipt. <P>SOLUTION: A micro-bar code 24 is attached to a receipt 23. The micro-bar code 24 is access information for gaining an access to a home page carrying commodity purchasing information by customers, and it can be read by a bar code reader 17. When access is gained from a user terminal 16 to a server 13 according to the access information read by the bar code reader 17, a home page carrying the purchasing information on the commodity purchased by the customer is displayed on a screen of the user terminal 16. Thus, the customer can obtain the purchasing information on his/her own purchased commodity, whereby the purchasing information on the commodity can be downloaded at need to create a record of household expenses. <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a purchase information providing method, an information providing system, and a receipt for providing information on a purchased product when a customer purchases a product sold at each store such as a convenience store.
[0002]
[Prior art]
For example, at stores such as convenience stores, various products such as magazines, miscellaneous goods, and groceries are sold, and when a customer purchases these products through a cash register, a receipt listing the price of each product is displayed. It is generally issued and handed to the customer along with the goods.
[0003]
Usually, a POS (point of sales) system is introduced in each store of this type, and sales of each product are managed centrally by a host computer connected to a POS terminal installed in each store. I have.
[0004]
[Problems to be solved by the invention]
As described above, when a product is purchased, a receipt is generally issued at a cash register. However, this kind of receipt simply prints the type (product name) of the purchased product and its price. For this reason, for example, in the case of attaching a household account book, each time, it is necessary to perform a troublesome work such as copying the information on the purchased product to the household account book while looking at the receipt, which was extremely troublesome. .
[0005]
On the other hand, a company that sells products at each store can obtain sales data for each product such as what products were sold at each store and how much, but what products are sold by customers We couldn't get any data on what was going on.
[0006]
The present invention has been made in view of the above points, and it is possible to provide information on a product purchased by a customer using a receipt, and to purchase information of a product that can grasp the sales situation of the product for each customer. It is an object to provide a providing method, a purchase information providing system, and a receipt.
[0007]
[Means for Solving the Problems]
A method for providing purchase information according to claim 1 of the present invention manages information on a product purchased by a customer as well as information on a customer who is a product purchaser, and identifies a customer based on the customer information and the product information. Create a home page that contains product purchase information, issue a receipt with specific information to access the above home page when the customer pays for the product, and use the specific information on the receipt as information The homepage is displayed on the terminal device by reading by the reading device and accessed from the customer terminal device based on the specific information, and the purchase information of the product purchased by the customer is provided. I do.
[0008]
According to the product purchase information providing method having such a configuration, specific information for accessing a homepage is added to a receipt issued when a customer purchases a product. The customer reads specific information on the receipt with an information reading device, and accesses the terminal device based on the specific information, so that the customer can browse the home page on which the purchase information of the product purchased by the customer is posted. If necessary, the purchase information of the product can be downloaded and used for creating a household account book. On the other hand, when a customer purchases a product, the company that sells the product manages the information on the customer and the information on the product purchased by the customer, so that the sales situation of the product for each customer can be grasped. Can be used for sales promotion.
[0009]
According to a second aspect of the present invention, in the method for providing product purchase information according to the first aspect, a recording medium in which a customer's age, gender, and the like are recorded in advance is distributed to each customer. Information about the customer is read from the recording medium presented when purchasing the product.
[0010]
According to the product purchase information providing method having such a configuration, when a customer purchases a product, the customer is presented with a recording medium on which the customer's age, gender, and the like are recorded. , And can be managed together with information on the product purchased by the customer.
[0011]
According to a third aspect of the present invention, in the method for providing product purchase information according to the first aspect, the specific information for accessing the homepage is added to a predetermined position of the receipt in the form of a barcode. The information reading device comprises a bar code reader connected to the terminal device, and the specific information is read by the bar code reader.
[0012]
According to the method for providing product purchase information having such a configuration, specific information for accessing the homepage is added to the receipt in the form of a barcode, so that information can be obtained using a limited space of the receipt. Can be recorded, and the homepage can be accessed from the terminal device by reading specific information on the receipt with a barcode reader.
[0013]
According to a fourth aspect of the present invention, there is provided a merchandise purchase information providing system, comprising: a managing unit that manages information of merchandise purchased by a customer as well as information of a customer who is a merchandise purchaser; And a homepage creating means for creating a homepage on which customer-specific product purchase information is posted based on the product information, and a receipt added with specific information for accessing the homepage when the customer pays for the product. , A specific information reading means for reading specific information on the receipt issued by the receipt issuing means, and a customer terminal based on the specific information read by the specific information reading means. When an access is made from the device, a home page with the purchase information of the product purchased by the customer is displayed. And characterized by including an information providing means provide information by displaying on the terminal device.
[0014]
According to the commodity purchase information providing system having such a configuration, when a customer purchases a commodity, a receipt to which specific information is added is issued. The specific information is information for accessing a homepage on which product purchase information for each customer is posted. The customer can read the specific information on the receipt with a dedicated device and access it from the terminal device based on the specific information, so that the customer can browse the homepage on which the purchase information of the product purchased by the customer is posted. If necessary, the purchase information of the product can be downloaded and used for creating a household account book. On the other hand, when a customer purchases a product, the company that sells the product manages the information on the customer and the information on the product purchased by the customer, so that the sales situation of the product for each customer can be grasped. Can be used for sales promotion.
[0015]
According to a fifth aspect of the present invention, there is provided the commodity purchase information providing system according to the fourth aspect, wherein the recording medium in which the customer's age, gender, and the like are recorded in advance and the customer presents the commodity when purchasing the commodity. Customer information reading means for reading information about the customer from the recording medium.
[0016]
According to the product purchase information providing system having such a configuration, by distributing a recording medium in which the customer's age, gender, and the like are recorded in advance to each customer, the information is presented when the customer purchases the product. The information about the customer is read from the recording medium, and can be managed together with information on the product purchased by the customer.
[0017]
According to a sixth aspect of the present invention, in the merchandise purchase information providing system as set forth in the fourth aspect, the receipt issuing means transmits specific information for accessing the homepage in the form of a barcode in the form of a barcode. The specific information reading means comprises a bar code reader connected to the terminal device, and reads the specific information by the bar code reader.
[0018]
According to the product purchase information providing system having such a configuration, specific information for accessing a homepage is added to a receipt in the form of a barcode, so that information can be obtained using a limited space of the receipt. Can be recorded, and the homepage can be accessed from the terminal device by reading specific information on the receipt with a barcode reader.
[0019]
The receipt according to claim 7 of the present invention is a receipt received when a customer pays for a product, and specific information for accessing a homepage on which purchase information of a product for each customer is posted is added. It is characterized by having.
[0020]
According to the receipt having such a configuration, the specific information for accessing the home page on which the purchase information of the product for each customer is posted is added. By accessing the homepage, you can get product purchase information.
[0021]
An eighth aspect of the present invention is the receipt according to the seventh aspect, wherein the specific information for accessing the homepage is added to a predetermined position of the receipt in the form of a barcode. And
[0022]
According to the receipt having such a configuration, specific information for accessing a homepage on which purchase information of merchandise for each customer is posted is added in the form of a barcode. Therefore, the information can be recorded using the limited space of the receipt, and the specific information on the receipt is read by the barcode reader, and by accessing the homepage from the terminal device, the purchase information of the product can be obtained. Can be obtained.
[0023]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, an embodiment of the present invention will be described with reference to the drawings.
[0024]
FIG. 1 is a diagram showing a configuration of a product purchase information providing system according to an embodiment of the present invention. For example, when a customer purchases a product sold at each store such as a convenience store, the customer purchases the product at that time. A system configuration in a case of providing information on a purchased product to a customer is shown.
[0025]
As shown in FIG. 1, the present system is provided in a POS terminal 11, a receipt issuing machine 12 connected to the POS terminal 11, a server 13 connected to the POS terminal 11 via a network N1, and provided in the server 13. The system includes a database (DB) 14, a barcode conversion table 15, a user terminal 16, and a barcode reader 17 connected to the user terminal 16.
[0026]
The POS terminal 11 is a terminal device installed in a store, and is configured by a general-purpose computer including a CPU, a ROM, a RAM, and the like (not shown). Although only one POS terminal 11 is shown in FIG. 1, at least one POS terminal is installed in each store, and these terminals are connected to the server 13 via the network N1. .
[0027]
Here, in the present embodiment, the POS terminal 11 has a function of reading customer information from the ID card 21 presented to the cashier by the customer and a function of reading information of the product 22 presented to the cashier by the customer as a purchase target. In addition, a function is provided for transmitting the customer information and the product information read by these reading functions to the server 13 via the network N1.
[0028]
The ID card 21 is an identification card on which information unique to each customer is recorded. The ID card 21 is made of a recording medium such as a magnetic card or an IC card, and is issued when a customer performs a predetermined procedure at each store. You. The customer information recorded on the ID card 21 includes information necessary for marketing, such as age, gender, and occupation, in addition to the ID information. The information required for the marketing may be managed by the POS terminal 11 or the server 13, and only the ID information given to the customer may be recorded on the ID card 21. Further, the ID card 21 may also be used for payment. Each store is provided with a card reader for reading customer information recorded on the ID card 21, and the card reader is connected to the POS terminal 11.
[0029]
In addition, the product 22 is a product displayed for sale at each store, and includes, for example, magazines, miscellaneous goods, drinking water, food, clothing, home appliances, and the like. Is not particularly limited. These products 22 are provided with a barcode on their packages and the like, and the barcode records at least product information including a product type (product name) and a price. Each store is provided with a barcode reader for reading a barcode attached to such a product, and the barcode reader is connected to the POS terminal 11.
[0030]
The receipt issuing machine 12 is incorporated in a register of a POS cash register, and when a customer pays for a product at the cash register, issues a receipt 23 which is a piece of paper in which the amount of the product at that time is written. On the receipt 23, as shown in FIG. 2, the type and the price of the product purchased by the customer by paying the price are printed, and the micro barcode 24 is printed.
[0031]
The micro barcode 24 is access information for accessing a homepage provided by the server 13 (a homepage on which product purchase information is posted for each customer). In the present embodiment, the microbarcode 24 is a URL (Uniform Resource) of the homepage. Locator). This identification code is composed of code data for a predetermined number of digits that can be recorded as the micro barcode 24. As described above, the actual URL required to access the homepage is not recorded on the receipt 23 in the form of a barcode, but the identification code corresponding to the URL is recorded on the receipt 23 in the form of a barcode. By doing so, the recording capacity of the micro barcode 24 is reduced.
[0032]
On the other hand, the server 13 manages each store as a host computer of the POS system, collects, accumulates, analyzes, etc., the sales of each product sent from the POS terminal 11 installed in these stores. Has a function as an information providing server that provides product purchase information for each customer. The server 13 is a general-purpose computer having a CPU, a ROM, a RAM, and the like (not shown). The CPU reads a program recorded in the ROM or the like, and executes a process in accordance with a procedure described in the program. I do.
[0033]
The server 13 has a database 14 and a barcode conversion table 15. The database 14 is a database for managing customer information (customer purchaser) who has purchased the product and product information such as the name of the product purchased by the customer and the price thereof for each customer. The bar code conversion table 15 is a table in which the identification code read from the micro bar code 24 added on the receipt 23 and the URL of the homepage corresponding to the identification code are associated with each other on a one-to-one basis. It is referred to when the identification code is sent from the user terminal 16 and sent. That is, when the identification code is sent from the user terminal 16, the server 13 searches the URL corresponding to the identification code with reference to the barcode conversion table 15 and notifies the user terminal 16 of the URL. It also functions as a conversion server.
[0034]
The user terminal 16 is a terminal device owned by a customer, and includes, for example, a mobile phone, a PDA (Personal Digital Assistant), and the like. The user terminal 16 has a function of accessing the server 13 via the Internet and browsing a homepage provided by the server 13.
[0035]
The barcode reader 17 connected to the user terminal 16 is a dedicated reader for reading the microbarcode 24 on the receipt 23, and is a member at each store (ie, a special customer having the ID card 21). Is provided for rental. Information for accessing the server 13 is set in the barcode reader 17 in advance. When the microcode 24 on the receipt 23 is read by the barcode reader 17, the user terminal 16 It can be automatically connected to.
[0036]
FIG. 2 is a diagram showing an example of the receipt 23 used in the present system.
[0037]
When a customer pays for a product at a cash register, a receipt 23 in which the type and amount of the product are entered is output by a receipt issuing machine 12 provided in a register (not shown). As a material of the receipt 23, for example, thermal paper is used, and information such as the type of the product and the price thereof is printed on the thermal surface of the thermal paper by a thermal printer (not shown) in the receipt issuing machine 12, and the present system is used. Is printed. The micro barcode 24 is access information for accessing a home page on which product purchase information is posted for each customer as described above, and represents an identification code corresponding to the URL of the home page. The micro barcode 24 is added to a predetermined position on the receipt 23 by printing. In the example of FIG. 2, the micro barcode 24 is added to the bottom of the receipt 23. However, the position of the micro barcode 24 is not particularly limited. Any location that does not overlap with the printed portion is acceptable.
[0038]
Also, on the receipt 23, points 25 given according to the customer's purchase price are printed. The points 25 indicate the points for the point service, and services such as discounts of goods and premiums can be received according to the points.
[0039]
FIG. 3 is a diagram illustrating an example of a home page of customer-specific product purchase information provided by the server 13.
[0040]
The server 13 manages merchandise purchase information for each customer in the database 14, and provides a service for posting and providing the purchase information on a homepage for each customer. When this home page is accessed from the user terminal 16 of the customer, the type of product purchased by the customer and the price thereof can be browsed, and such information can be downloaded as needed. In the example of FIG. 3, it is shown that “Magazine 800 yen, drink 2000 yen” was purchased at a store such as “XXX shop” on June 20, 2002. Further, it is shown that the current point number is “20” points.
[0041]
Next, the operation of the present system will be described in detail with reference to FIG.
[0042]
FIG. 4 is a sequence diagram for explaining the processing flow of this system, and shows the processing of the user terminal 16, the POS terminal 11, and the server 13 from the left.
[0043]
To each customer who uses the present system, an ID card 21 in which a unique ID and marketing information such as the age and sex of the customer are registered is distributed. This ID card 21 can be used in common at member stores nationwide, and the ID card 21 is presented to a cash register when purchasing a product sold in each store.
[0044]
Here, as shown in FIG. 4, the POS terminal 11 installed in each store first performs a process of reading customer information recorded on the ID card 21 presented to the cashier by the customer (step S11). Specifically, a card reader (not shown) is connected to the POS terminal 11, and through this card reader, information such as the age and gender of the customer as well as the ID recorded on the ID card 21 is read as customer information.
[0045]
In addition, the POS terminal 11 performs a process of reading information of a product presented by the customer to the cash register as a purchase target (step S11). For example, it is assumed that a bar code indicating a product name, a price, and the like is attached to, for example, a package of the product, and the bar code is read as product information through a bar code reader connected to the POS terminal 11.
[0046]
The customer information and the merchandise information read by the POS terminal 11 in this way are sent to the server 13 via the network N1 (step S13). The server 13 first registers these pieces of information in the database 14 based on the ID of the customer, thereby managing the purchase information of the product for each customer.
[0047]
Subsequently, the server 13 generates a URL for accessing the homepage so as to provide the product purchased by the customer and the price of the product on the homepage (step S15), and generates a predetermined number of digits corresponding to the URL. A minute identification code (barcode data) is generated and transmitted to the POS terminal 11 (steps S16 and S17). Further, the server 13 creates a homepage for the customer based on the customer information and the product information obtained from the POS terminal 11 (step S18), and associates the URL for accessing the homepage with the identification code and associates the URL with the identification code. Register it in the code conversion table 15 (step S19).
[0048]
On the other hand, when the POS terminal 11 receives the identification code (barcode data) transmitted from the server 13, the POS terminal 11 controls the drive of the receipt issuing machine 12 to indicate the identification code at a predetermined position of the receipt 23. It is issued with the micro barcode 24 added (step S20). As shown in FIG. 2, the receipt 23 prints the type of the product purchased by the customer and the amount of the product, and is handed to the customer (product purchaser) together with the purchased product at the cash register. A micro bar code 24 indicating the identification code sent from the server 13 is printed at a predetermined position (here, at the bottom) of the receipt 23.
[0049]
If necessary, the points 25 corresponding to the customer's purchase price may be printed on the micro barcode 24. The point 25 is used when performing some service such as discount according to the number of points. When such a point service is performed, for example, the point number of each customer is stored in the server 13. Is required to be registered in the database 14 or the like.
[0050]
When the receipt 23 having the micro barcode 24 is issued at the cash register, the customer (product purchaser) receives the receipt 23 together with the product (step S21). Here, the micro barcode 24 printed on the receipt 23 can be read using the dedicated barcode reader 17.
[0051]
The customer receiving the receipt 23 attaches the barcode reader 17 to the user terminal 16 of the customer and presses the sensor of the barcode reader 17 against the micro barcode 24 on the receipt 23 to perform a code reading operation. Thereby, the identification code (code data) represented by the micro barcode 24 is read (step S22), and the identification code is transferred from the user terminal 16 to the server 13 via the Internet (step S23). In this case, the server 13 is set in the barcode reader 17 as a code transfer destination in advance. Therefore, it is possible to automatically connect to the server 13 when reading the micro barcode 24 and send the identification code read by the barcode reader 17 without performing a troublesome operation such as setting the code transfer destination by the customer. it can.
[0052]
Upon receiving the identification code sent from the user terminal 16, the server 13 searches the URL corresponding to the identification code by referring to the barcode conversion table 15, and sends the URL to the user terminal 16 which is the code transmission source. A reply is made (step S25). When the user terminal 16 accesses the server 13 based on the URL, the server 13 displays a home page as shown in FIG. 3 on the screen of the user terminal 16 (step S26). On this homepage, the types of products purchased by the customer and their prices are described.
[0053]
As described above, in the present system, when a customer purchases a certain product at each store, information on the purchased product at that time can be confirmed on the homepage provided by the server 13. Accordingly, the purchase information of the product can be downloaded and used for creating a household account book. Therefore, when a customer attaches a household account book, it is not necessary to perform a cumbersome operation such as copying the product name and price entered in the household account book while looking at the receipt as in the conventional case. A household account book can be created efficiently only by accessing a homepage on which product purchase information is separately posted.
[0054]
In addition, since information for accessing such a homepage is added in the form of a barcode to the receipt 23 that the customer receives together with the product at the cash register, the information can be easily read using the barcode reader 17. You can access the homepage to get information about your purchased products.
[0055]
On the other hand, the server 13 registers the customer information and the product information acquired from the POS terminal 11 in the database 14, for example, to perform marketing such as what products are sold by the age of the customer. Information can be used for sales promotion.
[0056]
In the above-described embodiment, the micro barcode 24 representing the identification code corresponding to the URL is added to the receipt 23 instead of the URL of the homepage on the receipt 23. However, if the data amount is large like the URL, This is because normal barcodes cannot be used. In this case, if a three-dimensional barcode or the like is used, for example, the URL can be directly written instead of the identification code. However, considering the limited space on the receipt 23, the data amount is small (the code digit is small). It is preferable to write (a small number of) identification data. Further, if such an identification code is written in advance, there is an advantage that it is possible to flexibly cope with, for example, a change in URL.
[0057]
Further, in the above embodiment, the server 13 is configured to also function as the code conversion server. However, the code conversion server may be provided independently of the server 13. In this case, when the user terminal 16 reads the identification code of the micro barcode 24 through the barcode reader 17, first, the user terminal 16 accesses the code conversion server and obtains the URL corresponding to the identification code. Thereafter, the flow is such that the user terminal 16 accesses the homepage of customer-specific product price information provided by the server 13 based on the URL. As described above, even when a system having a code conversion server individually is constructed, the same effect as described above can be obtained.
[0058]
In short, the present invention is not limited to the above-described embodiment, and can be variously modified in an implementation stage without departing from the gist thereof.
[0059]
【The invention's effect】
As described above in detail, according to the present invention, specific information for accessing a homepage on which customer-specific product purchase information is posted is added to a receipt issued when a customer purchases a product. Therefore, by accessing the homepage based on the specific information on the receipt from the customer terminal device, the purchase information of the product purchased by the customer can be obtained, and the purchase information of the product can be downloaded as necessary. It can be used to create household accounts.
[0060]
On the other hand, when a customer purchases a product, the company that sells the product manages the information of the customer and the information of the product purchased by the customer, so that the sales situation of the product can be grasped for each customer. Can be used for sales promotion.
[Brief description of the drawings]
FIG. 1 is a diagram showing a configuration of a product purchase information providing system according to an embodiment of the present invention.
FIG. 2 is a diagram showing an example of a receipt used in the product purchase information providing system.
FIG. 3 is a diagram showing an example of a home page of customer-specific product purchase information provided by a server constituting the product purchase information providing system.
FIG. 4 is a sequence diagram illustrating a flow of a process in the product purchase information providing system.
[Explanation of symbols]
11 POS terminal
12. Receipt issuing machine
13 ... Server
14 ... Database
15 ... Barcode conversion table
16 ... User terminal
17 ... Barcode reader
21 ... ID card
22 ... Product
23 ... Receipt
24 ... Micro barcode
25 ... Point

Claims (8)

In addition to managing the information of the customer who is the product purchaser and the information of the product purchased by the customer, create a home page on which the customer information and the product purchase information for each customer are posted based on the product information,
Issue a receipt with specific information for accessing the above homepage when the customer paid for the product,
The specific information on the receipt is read by an information reading device, and the homepage is displayed on the terminal device by accessing from the terminal device of the customer based on the specific information, and the purchase information of the product purchased by the customer is displayed. A method for providing purchase information of a product, characterized in that it is provided. A recording medium in which the customer's age, gender, etc. are recorded in advance is distributed to each customer, and information about the customer is read from the recording medium presented when the customer purchases a product. The method for providing purchase information of a product according to claim 1. The specific information for accessing the homepage is added at a predetermined position on the receipt in the form of a barcode,
2. The method according to claim 1, wherein the information reading device comprises a bar code reader connected to the terminal device, and the bar code reader reads the specific information. Management means for managing information on the product purchased by the customer as well as information on the customer who is the product purchaser;
Homepage creation means for creating a homepage on which customer-specific product purchase information is posted based on the customer information and the product information managed by the management means;
Receipt issuing means for issuing a receipt with specific information for accessing the homepage when the customer pays for the product,
Specific information reading means for reading specific information on the receipt issued by the receipt issuing means,
When an access is made from the customer's terminal device based on the specific information read by the specific information reading means, a home page listing the purchase information of the product purchased by the customer is displayed on the terminal device and the information is provided. A product providing information providing means for performing the following. A recording medium in which the customer's age, gender, etc. are recorded in advance;
5. The product purchase information providing system according to claim 4, further comprising customer information reading means for reading information about the customer from the recording medium presented when the customer purchases the product. The receipt issuing means adds and issues specific information for accessing the homepage in a barcode form to a predetermined position of the receipt, and issues the information.
5. The system according to claim 4, wherein said specific information reading means comprises a bar code reader connected to said terminal device, and reads said specific information by said bar code reader. A receipt you receive when a customer pays for a product,
A receipt to which specific information for accessing a homepage on which purchase information of products for each customer is posted is added. The receipt according to claim 7, wherein the specific information for accessing the home page is added to a predetermined position of the receipt in the form of a barcode.

Images