JP2003323532A - Project management system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a project management system for preventing omission of loads and work items in managing work by dividing the work managed by a system and the work managed by a person, avoiding the variation of work such as manual returning by workers, and achieving equal work in the electronically performed work including atypical service by allowing workers to automatically setting a plurality of arbitrary work items according to determined rules. <P>SOLUTION: In order to achieve the above purpose, the system comprises (a) a work receiving/transmitting processing part for transmitting a request for work or receiving the request for work, (b) a work interruption processing part for managing the interruption work, (c) a work/work cooperation registration and management part for registering the work by work unit and registering the flow of a plurality of work items, (d) a data file creation/updating processing part for managing the state of a plurality of data files created and registered by work unit in cooperation with a data file management system, and (e) a progress updating processing part for managing and creating a flowchart showing the progress of the work flow by arbitrary unit and displaying the flowchart in an arbitrary display form in cooperation with a schedule management system. <P>COPYRIGHT: (C)2004,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system in which a plurality of workers electronically perform works associated with different works in accordance with an arbitrarily set work flow.

[0002]

2. Description of the Related Art Conventionally, there has been a system in which work processing can be arbitrarily set in units of a plurality of items and a work flow can be arbitrarily set for a routine work, and electronic work can be performed. Can only work in a preset flow, and the worker can add new work at any point in the work flow, assign the added work to others, or have already completed work. After the lapse of time, if it had to be repeated again for some reason, it was necessary for a person to grasp the interruption point of the work and the setting management of the repeated work.

Further, the work to be carried out in each work processing item is associated with a template such as a fixed form, and these predetermined items are filled in, so that work of arbitrary data and file creation can be performed. Management and work flow management were not linked and were managed separately.

[0004]

In the present invention, non-routine work is also targeted, and a routine work flow is set based on an arbitrary plurality of work units registered in advance and the work is performed electronically. With this, the worker himself or herself can automatically add arbitrary plural works according to a predetermined rule at an arbitrary time or by interruption from another person. Therefore, it is possible to eliminate the load of managing the work managed by the system and the work managed by a person separately and the omission of work items, and to avoid variations such as work rework by workers.

Further, the management information of arbitrary data or files to be created and the work items are not consistent with the load of manually registering the management information and the progress management of the work upon completion of the creation of the data or files, which is inconsistent. Leakage can be eliminated.

[0006]

[Means for Solving the Problems] In order to solve the above problems, (a) a work reception / transmission processing unit for transmitting a work request or receiving a work request, and (b) a work interrupt for managing interrupt work. A processing unit, and (c) a work / work cooperation registration management unit that registers work units and multiple work flows, and (d)
Work addition search / deletion setting processing unit that searches for registered work, and (e) multiple data that are created and registered in work units.
A data file creation / update processing unit that manages the file status in cooperation with the data file management system,
(F) A work person setting processing unit that assigns a person in charge to an arbitrary work unit based on the knowledge and experience of the person in charge,
(G) A feature is that the progress of the work flow is managed and displayed in arbitrary units, and a progress status update processing unit for displaying in arbitrary display format in cooperation with the schedule management system is provided. .

[0007]

BEST MODE FOR CARRYING OUT THE INVENTION An embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a diagram showing an example of an embodiment of the present invention. Whether or not the work requested by the work reception / transmission processing unit 101 is to be carried out while work is being started with work items and work flows and workers set in advance Work interruption processing Part 102
Register with.

When the requested work is registered in the work interruption processing unit 102, the work items performed on the progress status updating processing unit 103 are in a suspended state, and the reason for the suspension is also recorded in the progress management DB 111 along with the suspended state. It is saved and it is made clear to the worker that the interruption work is in the start state. The work item name of the work request content of the work transmission / reception processing unit 101 is taken over by the work automatic setting processing unit 108, and a series of hierarchical work items related to the work item name registered in advance is automatically interrupted Added to the workflow.

At this time, if the work request item is a work item that has been completed by the person who received the work request, the completed work automatic recognition processing unit 113 automatically recognizes it as a repetitive work, and the work item history The number of repetitions and the reason for repeating are automatically stored in the progress management DB 111.

Here, the work period can be reset by the work period setting processing unit 106 within a range that does not exceed the total number of man-hours preset by the schedule management system 109 for the work period of a series of preset work items. .

If there is an insufficient work item for the series of added hierarchical work items, the work addition search / deletion setting processing unit 104 from the work / work cooperation registration management DB 112.
Work search can be performed and the corresponding work item can be additionally set in any work order. If there is an unnecessary work item, it can be deleted by the work addition search / deletion setting processing unit 104.

Further, for each added work item, the worker skill setting processing unit 105 registers the worker skill D
An optimal other worker can be assigned based on the information registered in B110.

The data file of each material created by the added work becomes selectable in the data file creation / update processing unit 107 via the progress status update processing unit 103. When an arbitrary data file is selected in this state, the corresponding data file is activated from the data file management system 114 and enters the edit state.

The edited data file is taken over by the data file creation / update processing unit 107 according to the state when the data file is saved (during editing, editing completed), and the progress status is updated in the progress status update processing unit 103. Turn into. After editing the data file, the data file
The file management system 114 displays the progress status as progress management D.
The work is automatically saved in B111 and set to the progress update processing unit 103, and the data file of the next work is edited.

Next, FIG. 2 shows a flow chart of the work when the interrupt work occurs. This shows the flow of accepting a work request by interruption during the start of work, automatically adding work, and completing work.

Next, FIG. 3 shows an example of a display screen in which interruption work has occurred, and FIG. 4 shows an example of a display screen in which a series of interruption works hierarchically added to the work flow are added. These show a state in which a work item is automatically added in accordance with a request item after a work request is accepted when interrupt work occurs.

[0017]

The present invention has the following effects due to the configuration described above. Enables progress management of atypical work performed by multiple workers in project promotion, not only grasp progress status of work in real time but also perform similar series of work from accumulated information by repeating progress management In this case, the bottleneck can be grasped, and the optimal work flow that can avoid the same problem in advance can be selected.

Further, when a new project is to be carried out by the operator himself and the manager being able to grasp the bottleneck of each worker in addition to the work from the accumulated information, when planning a new project, the assignment of the worker Can be optimized. It can also be used for worker training plans.

[Brief description of drawings]

FIG. 1 is a block diagram showing an example of an embodiment of the present invention.

FIG. 2 is a flowchart showing an example of a flow of interrupt work processing according to the present invention.

FIG. 3 is a diagram showing an example of a display screen of a work receiving / transmitting process in the present invention.

FIG. 4 is a diagram showing an example of a progress status display screen after the interruption work is added in the present invention.

[Explanation of symbols]

101 ... Work reception / transmission processing unit, 102 ... Work interruption processing unit,
103 ... Work automatic setting processing unit, 104 ... Work addition search /
Deletion setting processing unit, 105 ... Worker setting processing unit, 10
6 ... Work period setting processing unit, 107 ... Data file creation / update processing unit, 108 ... Progress status update processing unit, 109
... Schedule management system, 110 ... Worker skill registration DB, 111 ... Progress management DB, 112 ... Work / work cooperation registration management DB, 113 ... Automatic completed work recognition processing unit, 114 ... Data / file management system 301 ... Work item Name, 302 ... Work interruption processing start button 401 ... Work at the time of interruption occurrence, 402 ... Hierarchical series of interruption work items, 403 ... Set work man-hours, 404 ... Actual man-hours, 405 ... Related to interrupt work File, 406 ... Interrupt work item name

Claims (12)

[Claims] 1. A system in which a series of work items for project work is divided into a plurality of item units and arbitrarily set, and a work processing procedure is also arbitrarily set, and a work person is assigned to a plurality of workers. A system having means for setting both a multi-layered work processing procedure and a work processing procedure of the same hierarchy. 2. When the procedure of a work item is set in advance, it has means for setting and displaying work man-hours for each work item, and means for automatically collecting and displaying actual man-hours for each work item when each work is completed. The system of claim 1, wherein: 3. A method for automatically recognizing repetitive work in an already completed work item according to an interrupting reason when an interruption process occurs during the work process after setting the flow of the work process and repetition of the already completed work item. The system according to claim 1, further comprising means for automatically counting and displaying the number of times. 4. When an interrupt process occurs while performing a work after setting the flow of the work process, a plurality of related work items set in advance according to the interrupt reason are collectively added to the interrupt occurrence work place. The system according to claim 1, wherein the system can be displayed. 5. A means for associating a plurality of arbitrary data files for each work item in advance, a means for activating an arbitrary data file by selecting a work item, and status information at the time of saving any data file. 2. The system according to claim 1, further comprising means for automatically acquiring the information and making a transition to the next work item based on the information. 6. An arbitrary plurality of data files associated with a work item has means for automatically moving the association state to the next work item in accordance with a work processing procedure. The system described. 7. The progress status of a work item can be clarified by different display statuses such as a completed status, a processing status, and an unstarted status, and the status can be referred to by arbitrary authority. System. 8. The system according to claim 1, further comprising means for referring to a progress status of a series of work items in an arbitrary range and in an arbitrary unit. 9. The system according to claim 1, further comprising means for automatically issuing a warning when the number of man-hours set in advance or arbitrarily set for each work item is exceeded. 10. A work item procedure is selected in an arbitrary range,
2. The system according to claim 1, further comprising means for automatically counting the number of repetitive work items and a reason for displaying the reason, and means for performing a factor analysis of the occurrence of repetitive work items. 11. A means for automatically extracting an arbitrary term or sentence from an arbitrary plurality of data files created and registered during repetitive work processing, and automatically registering as a search keyword in association with the arbitrary plurality of data files. The system according to claim 1, wherein 12. Arbitrary multiple data related to a work item
The system of claim 1, wherein the file status and attributes have means for saving with the status of the work item any data files associated with the data file management system.