JP2003228781A - Security system and processing method for it - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a security system and a processing method for it capable of taking a quick and accurate response. <P>SOLUTION: In this mechanical security system based on supervision by a security apparatus arranged on a customer side, the whole area of a security area of a management center managing security by means of a computer is previously divided into a plurality of areas, a mobile force is arranged in each of the plurality of divided areas, and a position of the mobile force arranged in each of the areas is detected periodically by means of a position detector to be stored. When an alarm is transmitted from the security apparatus in one of the plurality of areas secured and controlled through an electronic controller by the management center, on the basis of position data of the present positions of the respective mobile forces arranged in the respective areas, the mobile force capable of reaching the alarming site first is retrieved from all the mobile forces by means of the electronic controller. The electronic controller in the control center transmits a dispatch command to the alarming site to the retrieved mobile force. <P>COPYRIGHT: (C)2003,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a security system and a security system processing method.

[0002]

2. Description of the Related Art Conventionally, a method has been adopted in which a guard member rushes to the site based on his own experience based on a report from a customer.

[0003]

However, in such conventional security work, it is often difficult to immediately respond to the customer's request.

It is an object of the present invention to provide a security system and a security system processing method capable of responding quickly and accurately.

[0005]

One of the features of the present invention is as follows.
Machine security that is monitored by a security device installed in the customer, and the entire security area of the management center that performs security management using a computer is set in advance by dividing it into a plurality of areas. One of a plurality of areas in which the mobility is arranged for each area, the position of the mobility arranged in each area is regularly detected and stored by using a position detector, and the management center performs security management using an electronic control device. When an alarm is sent from the security device, the electronic control device determines the earliest movement that can arrive at the alarm site based on the position data of the current position of each movement arranged in each area. The present invention is characterized in that a search is made from among all the movements, and a command for dispatch to the alarm site is transmitted to the searched movements by the electronic control unit of the management center.

Another feature of the present invention is to provide a system installed in a management center for transmitting information including command contents from the management center to a device of a riot police based on information from installed security equipment. A method of processing, wherein the system receives abnormal information (signal) from the crime prevention device, outputs the content of the abnormal information (signal) by image or sound, and the information that the system indicates the occurrence of abnormalities Sending to another device, the system
Search the map of the installation location of the security device that issued the abnormality information (signal), display the installation location of the security device on the map, and send the map to the installation location to the riot police device according to the transmission instruction. And a step of transmitting.

Other features of the present invention will be described in the embodiments described later.

[0008]

BEST MODE FOR CARRYING OUT THE INVENTION As for security, there are a personal security support business which is a personal security to which a person who is resident of a security guard responds, and a mechanical security business which installs and monitors a mechanical sensor. Here, the target is the machine security response work in which mechanical sensors are installed and monitored. This machine security response work includes crime prevention monitoring support work, disaster prevention (fire) monitoring support work, disaster prevention (gas leak) monitoring support work, emergency notification monitoring support work, and equipment (transfer) monitoring support work. is there. This crime prevention monitoring response work is to monitor the crime prevention state using a magnet switch, an infrared sensor, a heat-sensitive sensor, or the like. Further, the disaster prevention (fire) monitoring work is to monitor the occurrence of a fire using a constant temperature sensor, a differential sensor, and a flame sensor. Further, the disaster prevention (gas leak) monitoring work is to monitor gas leaks by using gas leak detectors (city gas, LP gas). Further, the emergency notification monitoring response work is to monitor an emergency notification by an emergency push button (pendant, etc.). Then, the equipment (transfer) monitoring response work is to monitor the abnormal state of various equipment.

FIG. 1 shows a security system and a transmission / reception relationship of information for implementing the processing method of the security system. In the figure, the management center 1 has a contract with a customer 2 regarding security work. Further, the management center 1 is provided with a plurality of mobile stations 3 which are branch offices at main locations. The mobile 3 refers to a mobile vehicle (security vehicle) 30 and a mobile member (when the mobile vehicle 30 is separated, the mobile phone 9 is targeted).

The management center 1 has a processing device (computer device) 10 having a configuration as shown in FIG. 23 for managing customers and monitoring security operations. Computer equipment 10
The management center 1 having the
To communicate with. Furthermore, the management center 1
Is a customer 2 via a mobile network 3 and a communication network 4 in a plurality of branches.
To communicate with. When the mobile 3 communicates with the management center 1, when the mobile 3 means a guard member (when the mobile vehicle 30 is left), the mobile phone 9 is used.
When the mobile vehicle 30 is meant (when the mobile vehicle 30 is on board), it means the processing device of the mobile vehicle 30.

The management center 1 has a processing device (computer device) 10 having the structure shown in FIG.
That is, the processing device 10 has the CPU 11,
Processing is performed by the CPU 11. This CPU1
1, a man-machine interface 12 is connected via a bus line, and a storage device which is various databases is connected via a bus line. The man-machine interface 12 is for performing processing of the processing device 10 (writing data, reading data, etc.). Reference numeral 13 is a communication circuit for communicating with the customer 2 and the mobile unit 3. Further, the storage device includes a customer database 14, a mobile vehicle database 15, a crew member database 16, a map database 17, a security device database 18, a security drawing database 19, and a reporting database 20.

The customer database 14 obtains personal information from the customer 2 who is the target of security work and stores it in a database. And for this customer 2,
There are individuals and businesses. The customer information database 14 stores individual names (business names), addresses, industries, telephone numbers, emergency contact information, corresponding work contents, and the like. The mobile vehicle database 15 is a database of detailed data (vehicle management number, manufacturer name, vehicle type, grade, type, displacement, first year registration date, registration number, crew member name) of the mobile vehicle 30 arranged at each branch. To be stored.

The member database 16 is a database for storing detailed data (name, age, years of experience, professional work, years of driving experience) of members assigned to each branch. The map database 17 stores a map of the entire area where security operations are performed, a road map, and a detailed residential map in a database. The security device database 18 is a security device database when the entire security is targeted, but is a security device database because the security device database 18 is intended for security. Therefore, the security device database 18 stores the database of the types of security devices (security devices) installed on the customer 2, the types of lines, etc. in association with the customer 2. The security drawing database 19 is a database that stores the nursing drawings of the customer 2 who installs the security device and the installation position of the security device on the drawing of the building (indicating the location of the installation in the building).

When the security device installed in the customer 2 has a report indicating an abnormal state, the report database 20 issues the report date and time, the report destination, the report content, and the report order in the order of report input. The information respondent, the arrival time, the response processing for the report, and the site departure time are stored in a database.

The mobile vehicle 30 has a terminal device (computer device) 30 having a configuration as shown in FIG. 24 in order to perform data communication with the management center 1. This mobile vehicle 30
It communicates with the management center 1 via the communication network 4. Further, the terminal device 30 of the mobile vehicle 30 is shown in FIG.
The configuration is as shown in. That is, the terminal device 30
Has a CPU 31, and this CPU 31 performs all processes. An input device 32 is connected to the CPU 31 via a bus line, and a transmitting / receiving device 33 is connected to the CPU 31 via a bus line. This input device 32
Operates the terminal device 30 (writes data, reads data, etc.), and the transmission / reception device 33 transmits the data input from the input device 32 and receives the data transmitted from the management center 1 to the antenna 34. It is done through.
Further, the CPU 31 is connected to the I / O 35 via the bus line.
Is connected to the input / output device 32.
A display 36 for displaying the data input by the above and the data received from the management center 1 is connected.
Further, a GPS receiver 37 is connected to the CPU 31 via a bus line, and the GPS receiver 37 can receive a position signal from a GPS satellite via an antenna 38. That is, the GPS receiver 37 receives position signals from a plurality of GPS satellites at regular intervals via the antenna 38, the CPU 31 calculates the vehicle position, and the transmitter / receiver 33 is used to operate the antenna 38.
To the management center 1. When the position data from each mobile vehicle 30 is received at a fixed cycle (or periodically by polling), the management center 1 analyzes the position data transmitted from each mobile vehicle 30 and determines each mobile vehicle 30. Know the current location of.

Further, this terminal device (computer device)
30 is equipped with a wireless function. That is, an amplifier 39 is connected to the transmission / reception device 33, and a microphone 40 is connected to the width device 39. The voice of the mobile task force 3 input to the microphone 40 is transmitted from the antenna 34 by the transmitting / receiving device 33 via the amplifier 39.

Next, one embodiment of a security system and a processing method of the security system will be described by taking crime prevention as an example. A flow of installing security equipment on the customer 2 when the management center 1 performs the security work for the customer 2 will be described with reference to FIG.

First, in order for the customer 2 to be provided with the security work of the management center 1, the customer 2 concludes a contract concerning the security work with the management center 1 (100). In principle, this security contract is executed by exchanging documents between the parties. However, if you already have a contract for security operations at a branch office and you do not need to exchange a document again due to an extension of this contract or expansion of the contract content, etc. It is also possible to make a contract by communication between the computer and the computer of the customer 2.
Further, the contract content can be changed by communication between the computer of the management center 1 and the computer of the customer 2.

In the general case, that is, even in the case of a security client who has never made a contract for security work, if the trust relationship between the parties is secured, the management center 1
The security outsourcing business contract may be entered into by communication between the computer of the above and the computer of the customer 2.

In concluding the security service contract between the management center 1 and the customer 2, the management center 1 inquires of the customer 2 about the customer information, which is the information of an individual (company, office) (102). . This customer information includes name (business name), address, type of industry (manufacturing industry, selling business selling products, etc.), telephone number, emergency contact information (in the case of individuals, relatives living in the neighborhood). Person's name / phone number, in the case of a corporation, the names / phone numbers of several persons in charge at the site, response work content (security content performed in security work, for example, “security guards”, etc.), etc. If there is a family structure, in the case of a corporation, business hours). When the customer information is inquired from the management center 1 to the customer 2, the customer 2 provides the customer information inquired from the management center 1 (104).
The customer information provided from the customer 2 to the management center 1 is
In the management center 1, it is stored in the customer database 14 of the storage device of the management center 1 (106).

Computer of this management center 1 and customer 2
When entering into a contract by communicating with a computer, the management center 1 will enter the necessary input items for customer registration (name (business name), address, industry, telephone number, emergency contact information, corresponding work content, etc.) As the screen shown in Fig. 25, "Please enter the following items: 1. Name (business name) 2. Address 3. Industry 4. Telephone number 5. Emergency contact 6. Corresponding business 7. Others" A message screen that specifies the customer is sent.

When this message screen is sent,
The customer 2 receives the notification of the input items. Upon receiving the notification of the input items, the customer 2 inputs these input items.
When the input items are input, the management center 1 side receives the input screen display data in which the necessary input items have been input,
Customer registration (registration to the customer database 14) is input (customer ID is assigned), and registration to the customer database 14 is performed. Then, on the side of the management center 1, the customer database 14 shown in FIG. 23 stores the input items necessary for membership registration as a customer, performs membership registration, and assigns an ID code for the customer 2. When the customer 2 inputs the necessary items for membership registration and assigns an ID code, the management center 1 side informs the customer 2 that the customer 2 has been registered as a member. As shown in Fig. 26, "You have been registered as a member. Your ID code is as follows. ID code: △△△△△ Password: ○○○○○" is sent as a display screen.

In this management center 1, the management center 1
When the customer information of the customer 2 is stored in the customer database 14 of the storage device, the management center 1 provides the customer 2 with security equipment (sensors such as a magnet switch, an infrared sensor, a thermal sensor, and a transmitter). Perform (108). The security device (sensors such as a magnet switch, an infrared sensor, a heat sensor, and a transmitter) provided to the customer 2 is provided by lending a device owned by the management center 1. The technician of the management center 1 goes to the customer 2 and installs this security device at a security location (110). If you install this security device on customer 2,
The technician of the management center 1 performs a test at the customer 2 as to whether or not the installed security device operates normally.
That is, the technician of the management center 1 sets the security device (transmitter) installed in the customer 2 (operates the transmitter, which is the security device), and tests the set of the security device (112). When this security device (transmitter) is set (this enables the detection data from the sensors to be transmitted), the security device sends the security device to the control device 10 of the management center 1 via the communication network 4. A set signal (a signal indicating that the transmitter is set) is transmitted (11
4). If the set signal of the security device is transmitted to the control device 10 of the management center 1, it is normal. The set signal of the security device is used as the control device 10 of the management center 1.
Whether or not it has been sent to the management center 1 is communicated from the management center 1 to the technician of the management center 1 by some method (for example, telephone contact, mobile terminal, etc.).

The set signal of this security device is the control center 1
When the notification of being transmitted to the control device 10 is received,
The technician of the management center 1 resets the crime prevention device installed in the customer 2 (deactivates the crime prevention device) and tests the resetting of the crime prevention device (116). When the security device (transmitter) is reset, the security device resets the security device to the control device 10 of the management center 1 through the communication network 4 (a signal indicating that the set has been released from the transmitter).
Is transmitted (118). If the reset signal of the security device is transmitted to the control device 10 of the management center 1, it is normal. If the security device is operating normally, the management center 1 stores the security device in the security device database 18 in the storage device of the management center 1 (120). When this security device is registered in the security device database 18 of the storage device of the management center 1, the management center 1 informs the technician of the management center 1 and the customer 2 that the security device has been installed. There is no abnormality in the crime prevention device, and notification that it can be used from now is made by some method (for example, telephone contact, mobile terminal, etc.) (12
2). This completes the installation process of the security device for the customer 2. Here, the security device installed in the customer 2 is already provided with various sensors, and there are cases where these existing sensors are used. In this case, the security device installed in the customer 2 is a transmitter.

Next, with reference to FIGS. 3 to 6, a description will be given of the processing when the alarm of the security device is an erroneous alarm. The mobile 3 (mobile vehicle 30), which is involved in the crime prevention work of the customer 2, is received from a plurality of GPS satellites by the GPS receiver 37 of the terminal device (computer device) 30 shown in FIG. The position signal is received via the antenna 38, the vehicle position is calculated by the CPU 31, and the calculated position information is transmitted to the management center 1 via the antenna 38 by the transmitter / receiver 33 (20).
0). Upon receipt of this position information, the management center 1
The current position of Mobile 3 (mobile 30) is always known.
The current position of the mobile station 3 (mobile vehicle 30) in the management center 1 is grasped at regular intervals (for example, 1
The CPU 31 may be polled and taken out every (sec) (202). Each mobile 3 (mobile 30)
When the position data from the mobile station 3 is received at a fixed period (or periodically by polling), the management center 1 analyzes the position data transmitted from each of the mobile stations 3 (mobile vehicles 30), and the mobile stations 3 (mobile stations). Every time the current position of the vehicle 30) is obtained and the position data of the entire mobile 3 (mobile 30) is received, the processing device (computer device) 1 of the management center 1
The data of the mobile vehicle database 15 in the storage device 0 is rewritten and stored (204).

After the security device (transmitter) is installed on the customer 2, the customer 2 sets the security device (transmitter) to receive the security service (206). Then, a set signal is transmitted from the security device (transmitter) to the control device 10 of the management center 1 (208). Based on the set signal transmitted from the security device (transmitter), the management center 1 confirms that the security device (transmitter) has been set, and starts security (210).

Here, if there is an intruder on the customer 2 side where the security device (transmitter) is set, an abnormal signal is generated (issued) in which the cause is specified from the security device (transmitter) (intruder present). There is a report (212). This abnormal signal (report) is automatically sent from the security device (transmitter) to the control device 1 of the management center 1.
0 (214). When this abnormal signal (report) is sent from the security device (transmitter), the management center 1
The control device 10 receives the abnormal signal (report) transmitted from the security device (transmitter) (216). This customer 2
When an abnormal signal (report) from the control center 1 is received, the display of the control device 10 of the management center 1 displays, as shown in FIG. 27, “case report date / time address report content category contractor name residence reception number commander 1003. 8/25 21:28 1854 Intrusion crime prevention △ ○ △ ○ ○ ○ ○ △ ○ △ 1002 8/25 19:41 2537 Intrusion crime prevention Toshio Arai ○ △ ○ ○ △ △ ... .....................................................................・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ Is displayed at the top of the alert generation screen. That is, the latest abnormal signal (report) is always displayed at the top.

The "case number" shown in FIG. 27 is an abnormal signal (transmitter) transmitted from a crime prevention device (transmitter) of a contractor who has signed a security consignment business contract with the management center 1 and is performing machine security. It is displayed with serial numbers as incidents. “1003” shown in FIG. 27 is 20
It shows that this is the 1003rd case reported in 2002. In addition, the "reporting date and time" shown in FIG.
Is the date and time when the report was actually issued, for example, "2002
21:28 on August 25th of the year ". In FIG. 27, before the occurrence of this abnormal signal (report), "200
19:41 on August 25, 2 ".

Further, the "address" shown in FIG. 27 is for specifying the position where the security device (transmitter) is installed, and is the address of the installation place of the security device (transmitter),
Alternatively, it is an address set by the management center 1 for management. For example, “1854” means that the address 1854 or the location where the management center 1 is located is set to 1
It is number 854. Further, the “report content” shown in FIG. 27 indicates whether it is an intrusion, a fire, a gas leak, or a transfer, and is a crime prevention device (transmitter).
The processing device (computer device) of the management center 1 determines whether the abnormal signal (report) transmitted from the security signal (report) transmitted from the security device (transmitter) for which security is targeted. Automatically judge by 10, "intrusion",
Either "fire", "gas leak", or "transfer" is displayed on the screen. If the abnormal signal (reporting) is a false alarm, "device false alarm" is displayed.

The "section" shown in FIG. 27 is
The “report content” shown in FIG. 27 indicates what the machine security response work corresponds to. That is, the “report content” shown in FIG. 27 displays “crime prevention”, “disaster prevention”, and “equipment monitoring”. Furthermore, this FIG.
The "contractor name" shown in 7 is the name of the person (business operator) who has a contract for the machine security response business, and the "address" is a contract for the machine security response business. Address of the person. Then, the “reception instructor” shown in FIG. 27 uses the processing device (computer device) 10 of the management center 1 for the abnormal signal (report) transmitted from the crime prevention device (transmitter). It is the name of the mobile (mobility member) who instructed the response.

When the cursor is moved to and clicked on each alarm display position displayed on the alarm generation screen displayed in this way, as shown in FIG. Date and time: August 25 21:28 Sender address: 1854 Customer name: △ ○ △ ○ Property name: ○○○○ Sales office Property address: △ ○ △△ ○ △△ ○ △ Phone number 1: 092-354 -1212 telephone number 2: 092-354-1564 "is displayed. This is the detailed information (acceptance information) of the specified thing, and is designed to display the case where the cursor is placed and clicked. The reception information may be automatically displayed in association with the customer database 14.

The details screen of the alarm generation shown in FIG. 28 is
As shown in FIG. 29, the latest occurrence information of the abnormal signal (report) displayed on the report generation screen shown in FIG. 27 may be displayed on one display screen as shown in FIG. In this case, it is possible to display the case of clicking the alarm occurrence detail information shown in FIG. 29 by placing the cursor at an arbitrary position on a plurality of lines of the alarm occurrence detail screen shown in FIG. . In this way, the customer 2 is identified,
Based on the address, a map is read from the map database 17 of the control device 10 of the management center 1 to confirm the position (218).

Further, there is an occurrence of an abnormal signal (report) of which the cause is specified (there is an intruder) from the crime prevention device (transmitter) (212), and this abnormal signal (report) is transmitted to the crime prevention device (transmitter). (214), the control device 10 of the management center 1 receives an abnormal signal (report) (21).
6) On the display of the control device 10 of the management center 1, as shown in FIG. 30, "Issue of occurrence of report (21:18 on January 20, 2002) Report destination (name / company name) It is also possible to blink (or change to red) the notification generation screen "Type of notification (alarm)". The report date and time shown in FIG. 30 is the date and time when the report was actually issued, and is, for example, 21:18 on January 20, 2002. In addition, the types of alerts (alarms) correspond to the contents of requests for security operations, such as crime prevention monitoring operations (intrusion alarm), disaster prevention (fire) monitoring operations (fire alarm), and disaster prevention (gas leak). It is either a monitoring response work (gas alarm), an emergency notification monitoring response work (emergency notification), or a facility (transfer) monitoring response work (relocation alarm).

In any of the alarm generation screens shown in FIG. 30, when the alarm is generated, the screen may only blink (or change to red) and no specific display may be performed. When the report generation screen shown in FIG. 30 blinks (or changes to red) to notify the report generation, the operator of the management center 1 determines that the “report date / time”, “report destination”,
By clicking the "report (alarm) type" with the cursor, you can search individually. That is, when the cursor is placed on the “report date and time” and clicked, the date and time when the report was issued is specifically “21:18, January 20, 2002”.
Is displayed. Further, when the cursor is placed on the “type of alarm (alarm)” and clicked, what kind of alarm of the security contents requested by the customer 2 having the alarm is shown in FIG.
As shown in Fig. 1, "Type of alarm (alarm) [Intrusion alarm]" is displayed.

Furthermore, when the cursor is placed on the "report destination" and clicked, the name (business name) of the customer 2 having the report is issued.
However, as shown in FIG. 32, a plurality of "report destination (name / business name) ○ △ ○ △ △ ○ × ○ ○ × ○ △ ○ △ △ ○ × ○ ○ △ ○ × × ○ △ × ○ ×" (For example, 5 to 7 destinations) is notified at the same time (name / business name). One of a plurality of (for example, 5 to 7 destinations) notification destinations (name and business operator name) shown in FIG. 32.
If you select (click) one, click "○○ △△ (○○ Co., Ltd. △△ establishment, address: XX city, XX town, 2-12-23
No. ”is displayed. When the latest abnormal signal (report) is displayed at the top of the report generation screen shown in FIG. 27,
Simultaneously with the display of the report generation screen shown in FIG. 27, the map of the report destination displayed at the top is displayed on another CRT (or liquid crystal display) (display of the report generation screen shown in FIG. 27). At the same time, it is displayed at a position that can be visually recognized (for example, it is installed at an adjacent position).

The plurality shown in FIG. 32 (for example, 5 to 7 destinations)
If the list display screen of the notification destination (name / business name) of is displayed, at the same time as the list display screen of this notification destination (name / business name), another screen corresponding to this list display screen is displayed. CRT
(Or, a liquid crystal display) displays a map of a plurality of reporting destinations (name / business name).

As for the display of this map, the map of the report destination displayed at the top of the report generation screen shown in FIG. 27 is displayed as shown in FIG. In FIG. 33, the display of the report destination displayed at the top of the report generation screen shown in FIG. 27 is switched to a screen that is inverted (or blinks), and is also displayed on another adjacent CRT (or liquid crystal display). Is the inversion (or
A map around the blinking notification destination (name / business name) is displayed together with the location of Mobile 3. This map display is
The notification destination (name / company name) is displayed in the approximate center of the display screen, and is displayed in association with the location of the mobile 3 (mobile member position 52, mobile member position 54). The map displayed in FIG. 31 is displayed on the terminal device 3 of the mobile 3 (specifically, the mobile vehicle 30) when the “send” 60 on the screen of FIG. 33 is clicked.
Sent to 0. Further, “enlargement” in FIG. 33 is performed by the enlarging means 62, and when “enlargement” on the screen in FIG. 33 is clicked, the map displayed in FIG. 33 is displayed as shown in FIG. 34. It has a function to expand to the map level of houses centering on the name. Further, "Reduction" in FIG. 33 is performed by reducing means 64 by clicking "Reduction" on the screen of FIG. 33, and the map displayed in FIG. 33 is reduced centering on the report destination (name / company name). It has the function to display the map.

A plurality (for example, 5 to 7 destinations) shown in FIG. 32.
Corresponding to the list display screen of notification destinations (name / business name) when the list display screen of notification destinations (name / business name) is displayed on multiple CRTs (or liquid crystal displays) The map of the notification destination (name / business name) of is displayed on the list display screen, and the selected (clicked) notification destination (customer) from the multiple notification destinations (name / business name) The map of 2) is displayed. FIG. 32 shows a state in which none of the plurality of report destinations displayed on the list display screen is selected (clicked). Now, when selecting (clicking) shown in FIG. 32, as shown in FIG. 35, the list display screen switches to a screen displaying only the selected (clicked) report destination (name / business name), Another CRT to stand
(Or the liquid crystal display), the map around the selected notification destination (name / business name) is displayed in Mobile 3
It is displayed together with the location of. In this map display, the report destination (name and business operator name) is displayed in the approximate center of the display screen, and the location of the mobile 3 (mobile member position 52, mobile member position 54) is displayed in association with it. The map displayed in FIG. 35 is transmitted to the terminal device 30 of the mobile 3 (specifically, the mobile vehicle 30) when the “send” 60 on the screen of FIG. 35 is clicked. Further, "enlargement" in FIG.
When you click "Enlarge" on the screen in Fig. 35, the map displayed in Fig. 35 has a function to expand to the residential map level centering on the alert destination (name and business name) as shown in Fig. 36. There is. Further, "reduction" in FIG.
Then, if you click "Reduce" on the screen in Fig. 35,
The map displayed in has a function to display a reduced map centering on the report destination (name and business name).

When the abnormal signal (report) from the customer 2 is received, the control device 10 of the management center 1 analyzes the received abnormal signal (report) (determines what the abnormality is).
Is performed by a computer (220). Based on this analysis, the control device 10 of the management center 1 identifies the cause of the abnormality based on what is based on the abnormality signal (report) transmitted from the security device (transmitter) (222). When the cause of this abnormality is identified, the control device 10 of the management center 1 confirms the current position of each mobile 3 (mobile 30) responsible for each area (where each mobile 30 is currently). Perform (224). Each mobile 3 (mobile car 3
0) current position (where each mobile vehicle 30 is currently)
Confirmation of all the areas divided into a plurality of areas under the control of the management center 1 is displayed on the display of the control device 10 of the management center 1 on the map as shown in FIG. Can also be done visually.

In this area, one mobile 3 (mobile 3
In (0), it is decided by setting a movable area within a predetermined time (in principle, within a range within 25 minutes in which express operation is possible). That is, the mobile area is set within a range in which the mobile 3 (mobile vehicle 30) can be moved within 25 minutes from end to end (distance within which the area diameter can be express within 25 minutes). One mobile 3 (mobile vehicle 30) is arranged for each mobile area, and in a normal state where no alarm is issued, a standby position waiting at a certain place (standby place) (in this specification) In, it is called the basic standby position).

The current position (where each mobile vehicle 30 is currently) of all the mobile vehicles 3 (mobile vehicles 30) is
As shown in FIG. 37, from the position data obtained by receiving position signals from a plurality of GPS satellites through the antenna 38 by the GPS receiver 37 of (mobile vehicle 30) at regular intervals and calculating the vehicle position by the CPU 31. , Is displayed on the display of the control device 10 of the management center 1 by showing it on a map showing all areas under the control of the management center 1. This FIG.
In Fig. 3, ~ represents each area, and the position filled with a square is in each area (area-area)
The basic standby positions (A to H) of (mobile vehicle 30) are shown. Each mobile 3 (mobile 3
The basic standby position (0) is installed at a time distance approximately equal to that of each mobile 3 (mobile 30) to the peripheral edge of each area. That is, area mobility 3 (mobility vehicle 30)
The basic standby position A is the area's mobility 3 (mobile vehicle 30).
Are set at positions where the movement time to the peripheral edge of the area (boundary with area, boundary with area, boundary with area) is substantially equal. Also in the basic standby position B of the mobile 3 (mobile 30) of the area, the mobile 3 (mobile 30) of the area is the peripheral edge of the area (the boundary with the area, the boundary with the area, the boundary with the area, the boundary with the area). ) Is set to a position where the travel time to () is approximately equal.

The basic standby position C of the mobile 3 (mobile 30) in the area is until the mobile 3 (mobile 30) in the area reaches the peripheral edge of the area (the boundary with the area, the boundary with the area, the boundary with the area). The movement times of are set to positions that are substantially equal to each other. The basic standby position D of the mobile 3 (mobile 30) in the area is also the peripheral edge of the mobile 3 (mobile 30) in the area (the boundary with the area, the boundary with the area).
The movement time to is set to a position that is almost equal. Then, the basic standby position E of the mobile 3 (mobile 30) in the area
Is set at a position where the movement time of the mobile 3 (mobile vehicle 30) of the area to the peripheral edge of the area (boundary with the area, boundary with the area) is substantially equal. In addition, the basic standby position F of the mobile 3 (mobile 30) of the area is also set such that the mobile 3 (mobile 30) of the area reaches the peripheral edge of the area (the boundary with the area, the boundary with the area, the boundary with the area). The travel times are set to be substantially equal.

In addition, area movement 3 (movement vehicle 30)
The basic standby position G is also the area mobility 3 (mobility vehicle 30)
Are set at positions where the movement time to the peripheral edge of the area (boundary with area, boundary with area, boundary with area, boundary with area) is substantially equal. Furthermore,
The basic standby position H for mobile 3 (mobile 30) in the area is also
The mobility 3 (mobility vehicle 30) of the area is set to a position where the movement time to the peripheral edge of the area (boundary with the area, boundary with the area) is substantially equal.

The cause of this abnormality is identified (222),
Current position of all mobiles 3 (mobile 30) (currently, each mobile 3
(224) is confirmed, and based on the position data indicating the current position of all the mobile 3 (mobile 30), the mobile that is closest to the abnormal alarm occurrence position (it can arrive earliest) 3 is searched (226). Then, the mobile 3 that can arrive at the customer who is notified the earliest is selected. For example, if the customer 2 at the position indicated by "x" in the area shown in FIG. 37 issues a report, the map of all areas under the control of the management center 1 shown in FIG.
Each area (area-area) is displayed on the display of the control device 10 and the current position of each mobile 3 (mobile vehicle 30) in each area is filled with a square.
It is displayed every time. Then, when the alarm is issued at the position "x" in the area shown in FIG. 37, basically, the mobile 3 (mobile vehicle 30) in the basic standby position G that takes charge of the area is the closest to the alarm position ( It will be selected as Mobile 3 which will arrive the fastest. Mobility 3 closest to the alarm position indicated by "x" in the area shown in FIG.
When the (mobile vehicle 30) is specified (226), the control device 10 of the management center 1 causes the latest mobile 3 (mobile vehicle 3) searched.
0), the content of the abnormality (content of the report) is specified and the abnormality occurrence is transmitted (228). In the case of FIG. 37, the mobile 3 (mobile vehicle 30) in the basic standby position G that is in charge of the area
In response, the contents of the abnormality (contents of the report) are specified and the abnormality occurrence is transmitted (228).

When the control unit 10 of the management center 1 transmits an abnormality occurrence specifying the content of the abnormality (content of the alarm), the CPU 31 of the terminal device (computer device) 30 of the mobile 3 (mobile 30) , A signal is sent from the security device installed in the customer 2 near the basic standby position of the user, and a signal indicating that an abnormality has occurred is received from the security device (230).
When the signal indicating the occurrence of the abnormality is received, the CPU 31 of the terminal device (computer device) 30 of the mobile 3 (mobile vehicle 30), which has transmitted the abnormality notification from the crime prevention device, notifies the occurrence of the abnormality from the crime prevention device. A signal for confirming that the signal has been received is transmitted to the control device 10 of the management center 1 (232).
When the control device 10 of the management center 1 receives the confirmation signal from the terminal device 30 of the mobile 3 (mobile vehicle 30), the control device 10 of the management center 1 detects the position of the customer 2 having the abnormality report (see FIG. In 37, the processing device (computer device) 10 of the management center 1 is based on the position indicated by “x”).
A map for identifying the position of the customer 2 is searched using the map data stored in the map database 17 of the storage device (234).

That is, in the control device 10 of the management center 1, the processing device (computer equipment) 10 of the management center 1
The map of the area around the address of the customer 2 is searched from the address of the customer 2 who was notified from the customer data stored in the customer database 14 of the storage device of the memory and the map information stored in the map database 17 from the address of the customer 2. Perform (234). When the map around the address of the customer 2 is searched, the control device 10 of the management center 1 causes the terminal device of the mobile vehicle 30 to operate as shown in FIG.
As shown in, the route map display screen "Map data distance: 16 Km, estimated time of arrival: ○ hour △ minute" is transmitted. Then, the control device 10 of the management center 1 sends the terminal device 30 of the mobile station 3 (mobile vehicle 30) that has transmitted an alarm report from the security device.
Then, the content of the abnormality is specified in the mobile 3 (specifically, the mobile vehicle 30) located closest to the address of the customer 2, and as shown in FIG. 39, the “customer (report destination) report content 110” is displayed. The presence or absence of a number notification ”is transmitted to the mobile 3 (specifically, the mobile vehicle 30) as an abnormality occurrence signal to instruct the dispatch (23
6). When this dispatch instruction is issued (236), the processing device 10 of the management center 1 sends a map of the vicinity of the customer 2 for whom an abnormal alarm has been issued from the security device (238). By the transmission from the control device 10 of the management center 1, the terminal device of the mobile 3 (specifically, the mobile vehicle 30) receives the dispatch request to the customer 2 having the abnormality report and the periphery of the customer 2. The map is received (240).

Further, in the processing device (computer device) 10 of the management center 1, transmission of a dispatch request to the customer 2 having an abnormality report to the terminal device of the mobile 3 (mobile vehicle 30),
Sending a map of the area around customer 2 and performing a specific move 3
Optimum of all mobility 3 (mobile vehicle 30) so that when (mobile vehicle 30) responds to a customer 2 who has an abnormal alarm, another customer 2 can immediately respond to the alarm. The standby position is calculated (242). This is as shown in FIG.
Mobile 3 at the basic standby position G (mobile 3
While 0) responds to the notification at the “x” position shown in FIG. 37, another notification is issued at a position other than the “x” position in the area shown in FIG. 32. Mobile 3 in the area
(Mobile vehicle 30) cannot respond to a new alarm. That is, although the alarm is issued in the area shown in FIG. 32, the mobile 3 (mobile vehicle 30) in the area is displayed.
Is the mobile 3 (mobile 3
It cannot be 0). In such a case, in the newly generated alert, the mobile 3 (mobile 30) responsible for the area excluding the mobile 3 (mobile 30) in the area to the mobile 3 (mobile 30) responsible for the area, The mobile 3 (mobile 30) that can arrive at the alarm position earliest is selected from the mobile 3 (mobile 30) responsible for the area.

However, in FIG. 32, the movement 3 (moving vehicle 30) at the basic standby position G which takes charge of the area is shown in FIG.
The mobile station 3 (mobile vehicle 30), which is in charge of the area other than the area (area, area, area, area, area, area, area), while responding to the notification of the "x" position shown in Fig. (A, B, C, D,
E, F, H), if a report is issued again at a position other than the “x” position in the area shown in FIG. 32, it cannot respond to a new report issued within a predetermined time. . Therefore, the processing device (computer device) 10 of the management center 1
Then, when the specific mobility 3 (mobile vehicle 30) deals with the customer 2 who has been notified of the abnormality,
By changing the reference standby position to the destination of (mobile vehicle 30),
The optimum standby positions of all the other mobiles 3 (mobiles 30) are calculated to obtain the optimum standby positions of the respective mobiles 3 (mobiles 30) (242).

The mobile station 3 (specifically, the mobile vehicle 30) receives an instruction to dispatch from the control device 10 of the management center 1 (240). This mobile 3 (specifically, mobile vehicle 30)
As shown in FIG. 40, the terminal device can freely select and display a necessary map. In this way, when the screen transmission is received and the dispatch instruction is received, the mobile station 3 (specifically, the mobile vehicle 30) controls the management center 1 from the terminal device of the mobile station 3 (specifically, the mobile vehicle 30). A confirmation signal for receiving the dispatch request signal is transmitted to the device 10 (24
4), dispatched to the reporting site (246).

The mobile 3 (specifically, the mobile vehicle 30) receives the instruction to dispatch from the control device 10 of the management center 1 (244), and the terminal of the mobile 3 (specifically, the mobile vehicle 30). A route map display screen as shown in FIG. 38 is transmitted to the device,
After the peripheral map information is transmitted, the control device 10 of the management center 1 searches for parking lot information in the vicinity of the customer 2. The parking lot information near the customer 2 retrieved by the control device 10 of the management center 1 is stored in the control device 10 of the management center 1.
42 to the terminal device of the mobile 3 (specifically, the mobile vehicle 30), as shown in FIG.

Thereafter, the processing unit 10 of the management center 1
Customer 2 with specific alarm 3 (mobile 30)
All other maneuvers 3 obtained by arithmetic processing when dealing with
All movements 3 other than movement 3 (movement vehicle 30) that is responding to the notification of the optimum standby position where (movement vehicle 30) should wait
A movement command is transmitted to (mobile vehicle 30) (24
8). That is, for example, a movement command from the processing device 10 of the management center 1 transmitted to the mobile 3 (mobile 30) at the basic standby position A in the area is, as shown in FIG. Show your address, etc.
0) Display of the current position on the map, display of the destination "a" on the map, and a map showing the route to the destination are transmitted.

Similarly, for the mobile station 3 (mobile vehicle 30) at the basic standby position B in the area, the address of the destination "b" is presented, and a map of the current location of the mobile station 3 (mobile vehicle 30) is displayed. It is transmitted together with the above display, the display of the destination "b" on the map, and the map showing the route to the destination. For the mobile 3 (mobile 30) at the basic standby position C in the area, the address of the destination “c” or the like is presented, and the mobile 3 (mobile 3) is displayed.
0) The current position on the map is displayed, the destination "c" is displayed on the map, and the map showing the route to the destination is transmitted. In addition, mobile 3 at the basic standby position C of the area
To (mobile vehicle 30), the address and the like of destination "d" is presented, and the current position of mobile 3 (mobile vehicle 30) is displayed on the map, the display of destination "d" on the map, and It is sent with a map showing the route to the destination.

Then, for the mobile 3 (mobile 30) at the basic standby position B in the area, the address of the destination "e" or the like is presented, and the current position of the mobile 3 (mobile 30) is displayed on the map. Is displayed, the destination "e" is displayed on the map, and a map showing the route to the destination is transmitted. For the mobile 3 (mobile 30) at the basic standby position C in the area, the address of the destination “f” or the like is presented, and the mobile 3 (mobile 3) is displayed.
0) The current position on the map is displayed, the destination “f” is displayed on the map, and the map showing the route to the destination is transmitted together. In addition, mobile 3 at the basic standby position C of the area
For (mobile vehicle 30), the address and the like of the destination "h" is presented, the current position of the mobile 3 (mobile vehicle 30) is displayed on the map, the destination "h" is displayed on the map, and It is sent with a map showing the route to the destination.

Then, in the management center 1, it is confirmed that all the mobile units 3 (mobile unit 30) move to a new standby position (250). After that, the customer 2 discovers that the transmission (report) of the abnormal signal is a false report (for example, a crime prevention device (transmitter) is set even though there is a person inside) (25)
2) and a notification that the abnormal signal (reporting) issued by the customer 2 is an erroneous report (for example, resetting the security device (transmitter), contacting by telephone, etc.) is performed (254).
Then, the control device 10 of the management center 1 identifies (confirms) the customer 2 who has made the false alarm contact (calling phone number, ID code, etc.) (256). From the identification of the customer 2 who has sent the false notification, it is confirmed that the customer 2 who has sent the false notification is the same as the customer 2 who has sent (reported) the abnormal signal, and the control device 10 of the management center 1 A command for stopping dispatch is transmitted to the terminal device of the mobile station 3 (mobile vehicle 30) that has transmitted the dispatch command (258). Control device 10 of this management center 1
Upon receipt of the dispatch stop command from the mobile station 3, the mobile station 3 (mobile vehicle 30) suspends the dispatch (260). By this suspension of dispatch, confirmation that the dispatch stop command signal has been received is transmitted to the control device 10 of the management center 1 (262).

Then, the control device 10 of the management center 1
The basic standby position for mobile 3 (mobile 30) other than mobile 3 (mobile 30) of basic standby position G, which is in charge of the area shown in FIG. (Area Mobile 3 is A, Area Mobile 3 is B, Area Mobile 3 is C, Area Mobile 3 is D,
Area Mobile 3 returns to E, Area Mobile 3 to F, Area Mobile 3 to H) and sends a command to return (26
4).

Thereafter, the mobile station 3 (mobile vehicle 30), which has transmitted the dispatch command from the control device 10 of the management center 1 and takes charge of the area shown in FIG. 37, returns to the basic standby position G (266). When the mobile 3 (mobile vehicle 30) responsible for the area shown in FIG. 37 returns to the basic standby position G, the mobile 3 (mobile vehicle 30) responsible for the area shown in FIG. 37.
From the terminal device of 1 to the control device 10 of the management center 1, a confirmation signal indicating that the vehicle has returned to the basic standby position G is transmitted (2
68). Mobility 3 responsible for the area shown in FIG.
When a confirmation signal indicating that the vehicle has returned to the basic standby position G is transmitted from the terminal device of (mobile vehicle 30), the control device 10 of the management center 1 operates the mobile station 3 in charge of the area shown in FIG.
It is confirmed that (mobile vehicle 30) has returned to the basic standby position G (270). Further, the control device 10 of the management center 1
Confirms that all the mobile units 3 (mobile units 30) under the control of the management center 1 have moved (returned) to their designated basic standby positions.

Next, with reference to FIGS. 7 to 11, a description will be given of the processing when a crime prevention device is notified. The processing from step 300 to step 350 in FIGS. 7 to 11 is as follows.
This is the same as the processing from step 200 to step 250 in FIGS. Therefore, the description here is omitted.

Mobile 3 (specifically, mobile vehicle 30) confirms receipt of a dispatch request signal from the terminal device of mobile 3 (specifically mobile vehicle 30) to control device 10 of management center 1. A signal is transmitted (344) and dispatched to the reporting site (34
6). The mobile station 3 (specifically, the mobile vehicle 30) receives the dispatch instruction from the control device 10 of the management center 1 (34).
0), the route map display screen as shown in FIG. 38 is transmitted to the terminal device of the mobile 3 (specifically, the mobile vehicle 30), and after the peripheral map information is transmitted, the control device 10 of the management center 1 The parking lot information near the customer 2 is searched. The parking lot information near the customer 2 retrieved by the control device 10 of the management center 1 is transmitted from the control device 10 of the management center 1 to the terminal device of the mobile 3 (specifically, the mobile vehicle 30).
As shown in FIG. 42, the parking lot information in the vicinity of the customer 2 who is rushing is transmitted.

On the other hand, the movement 3 dispatched to the customer 2
(Specifically, the mobile vehicle 30) moves by relying on the map information and the route information transmitted from the control device 10 of the management center 1 and arrives at the site (customer 2) (current arrival) (362). .
In FIG. 9 to FIG. 11, what is shown by a chain line is the mobile station 3 currently arrived at the customer 2 (specifically, the mobile vehicle 3).
The process of 0) and the process of the mobile 3 (specifically, the mobile vehicle 30) currently arrived at the customer 2 are shown. When this mobile 3 (specifically, the mobile vehicle 30) arrives, the mobile 3
(Specifically, the mobile vehicle 30) transmits a signal to report the current arrival to the control device 10 of the management center 1 using the terminal device (354). This mobile 3 (specifically, mobile vehicle 30)
Transmission of the arrival report signal from the terminal equipment of PDA3A
If you click the current arrival display above, it will be sent. When receiving the arrival report signal from the terminal device of the mobile 3 (specifically, the mobile vehicle 30), the control device 10 of the management center 1 records the time when the arrival report signal is received, and outputs it. The time from the report to the arrival is calculated and recorded. The time required from this notification to the current arrival is recorded for each notification. Then, in response to the arrival report signal from the terminal device of the mobile 3 (specifically, the mobile vehicle 30), the management center 1
The control device 10 of the above transmits the security drawing of the customer 2 to the terminal device of the mobile 3 (specifically, the mobile vehicle 30) (35).
6).

As for the mobile unit 3 (specifically, the mobile vehicle 30) that has arrived at the customer 2, the member leaves the mobile vehicle 30 and inspects the outer periphery of the customer 2 (358). The perimeter inspection of the customer 2 refers to the outer periphery monitored by the sensor. Abnormality is found in the perimeter inspection of this customer 2 (the glass of the window seen from the outside is broken, an abnormal person is lurking, etc.) and (3
58), Mobile 3 (specifically, the member) is the mobile phone 9
Is sent to the management center 1 using
Inform whether the request for the 10th report is necessary and whether support is required (360). If it is difficult for one person to handle it, ask for assistance. When this support request is made, another movement 3 which is the closest to the control device 10 of the management center 1
Ask for dispatch. This dispatch request is step 3
The same processing as 36 to step 346 is performed.

The first mobile 3 (specifically, a member) inspects the outer circumference of the customer 2 and confirms that there is an abnormality.
When it is difficult for a person to handle it, and when requesting support, it waits as it is until the support arrives.
In addition, if the first-moved maneuver 3 (specifically, a member) needs to check the outer circumference of the customer 2 to confirm that there is an abnormality and enter the room to perform a room check, the first man-made maneuver 3 Similarly, even when the mobile 2 not in charge of the customer 2 does not have the key of the building of the customer 2, the mobile 3 in charge of holding the key of the building of the customer 2 waits for arrival.

When a mobile station 3 (specifically, a member) who arrives in the future receives a transmission from the customer 2 indicating that there is an abnormality in the outer circumference inspection, the management center 1 sends a message from the mobile unit 3 (specifically, a member). Received an error (362) and reported to the police (11
No. 0) (364). When the 110th call is issued, the control device 10 of the management center 1 sends a notification of the 110th call and a standby command to the mobile phone 9 of the mobile unit 3 (specifically, a member). Yes (366).
The mobile station 3 (specifically, a member) who has received the command to wait for the spot waits at the spot (customer 2) (368).

The police arrive at the site (customer 2) (37
0) and Mobile 3 (specifically, the members) ask the time when the police officer arrived at the scene (customer 2), the name and affiliation of the police officer in charge who arrived at the scene (customer 2), and Customer 2)
Confirm the damage situation of (372). Then, the mobile 3 (specifically, the member) uses the mobile phone 9 to report the damage situation of the site (customer 2) to the management center 1. If there is a report of the damage situation of the site (customer 2) from this mobile 3 (specifically, the member), the management center 1
(Specifically, a report from a member) was received (374),
After the confirmation, the emergency contact is telephoned to inform the site (customer 2) of the express (return) (376). That is,
The management center 1 calls a person concerned or an emergency contact person to request a presence.

When a party or an emergency contact person returns to the site (customer 2) (378), Mobile 3 (specifically, a member) reports the damage situation to customer 2 ( 380). At this time, a store entry report showing that the customer 2 has entered the site is created and submitted to the customer 2. After that, the mobile 3 (specifically, the member) transmits to the management center 1 that the damage status has been reported to the customer 2 (38).
2) The report of the damage situation to the customer 2 is made from the Mobile 3 (specifically, the member), and the management center 1 receives the report of the damage situation to the customer 2 (specifically, the report (Transmission) is performed (384). By this, it is confirmed that the processing correspondence by the mobile 3 (specifically, the member) is completed, and the management center 1 sends the PDA of the mobile 3 (specifically, the member).
A command for leaving the site (customer 2) to leave the site is sent to 3A (386). In response to the command to leave the site from the management center 1, the mobile 3 (specifically, the member) leaves the site (customer 2) (388). When leaving the site (customer 2) in this way, Mobile 3 (specifically, the member)
The PDA 3A is used to report to the management center 1 that the site has left (390).

After that, the control device 10 of the management center 1
Mobile 3 that was heading to the site of customer 2 with an abnormal report
A command for returning to the basic standby position is transmitted to Mobile 3 (Mobile 30) other than (Mobile 30) (392). Then, the mobile 3 (specifically, the member) gets on the mobile vehicle 30 and returns to the standby place (394). In this way, when the mobile 3 (mobile 30) heading to the site of the customer 2 with the abnormal report returns to the basic standby position, the terminal device of the mobile 3 (mobile 30) controls the control device of the management center 1. A confirmation signal indicating that the vehicle has returned to the basic standby position is transmitted to 10 (396). As a result, the control device 1 of the management center 1
0 confirms that the mobile 3 (mobile vehicle 30) heading to the site of the customer 2 having the abnormal report has returned to the basic standby position (398). Furthermore, the control device 1 of the management center 1
0 is all mobiles 3 (mobile 30) managed by the management center 1.
It is confirmed that each of them has moved (returned) to the designated basic standby position (400).

Next, with reference to FIG. 12 to FIG. 16, a description will be given of a process of performing an inspection in accordance with an inspection instruction when a crime prevention device is notified. Step 5 of FIGS. 12 to 16
The processing from 00 to step 554 is the same as the processing from step 300 to step 354 in FIGS. 7 to 11. Therefore, the description here is omitted.

The transmission screen of the surrounding conditions (map information, road information, parking lot information, route information, etc.) transmitted to the terminal device of the mobile 3 (specifically, the mobile vehicle 30) is managed as shown in FIG. The same screen is displayed on the display of each operator of the control device 10 of the center 1, and the commander (the display screen of each operator is displayed on the front side of the figure on the enlarged display installed in the front). All of them are monitored at the same time), but they can be arbitrarily selected and displayed on the surface enlargement display. In addition, from the control device 10 of the management center 1, the movement 3 (specifically,
A security drawing of the customer 2 (a building drawing showing how and where sensors for security are installed in the customer 2) is transmitted to the terminal device of the mobile vehicle 30) (55).
6).

On the other hand, the movement 3 dispatched to the customer 2
(Specifically, the mobile vehicle 30) moves by relying on the map information and the route information transmitted from the control device 10 of the management center 1 and arrives at the site (customer 2) (current arrival) (552). .
In FIG. 14, what is indicated by a chain line is the processing of the mobile 3 currently arrived at the customer 2 (specifically, the mobile vehicle 30) and the mobile 3 currently arrived at the customer 2 (specifically, the mobile 3). Shows processing for the mobile vehicle 30). This movement 3
When the mobile vehicle 30 (specifically, the mobile vehicle 30) arrives, the mobile station 3 (specifically, the mobile vehicle 30) transmits a signal to report the current arrival to the control device 10 of the management center 1 using the terminal device. Yes (554). The transmission of the current arrival report signal from the terminal device of the mobile 3 (specifically, the mobile vehicle 30) is transmitted by clicking the current arrival display on the PDA 3A.

Upon receipt of the arrival report signal from the terminal device of the mobile 3 (specifically, the mobile vehicle 30), the management center 1
From the control device 10 of the mobile station 3 (specifically, the mobile vehicle 3
The inspection content (inspection instruction) at the site (customer 2) is transmitted to the terminal device (0) (558). This inspection content (inspection instruction) includes the structure of the building of the customer 2, instructions of points to be noted at the time of inspection of the outer circumference, and how far to inspect.
The mobile unit 3 (specifically, a member) who has received the inspection contents (inspection instruction) first performs an outer periphery inspection (560).

As for the mobile 3 (specifically, the mobile vehicle 30) that has arrived at the customer 2, the member separates from the mobile vehicle 30 and inspects the outer circumference of the customer 2 (560). The inspection of the outer circumference of the customer 2 refers to the area outside the area monitored by the sensor of the customer 2. After inspecting the outer circumference of this customer 2, move 3
(Specifically, the member) performs an entrance procedure (reset of crime prevention equipment) in order to perform an abnormality inspection inside the building after performing an abnormality inspection of the building, the outer periphery of the building monitored by the sensor of customer 2. )
(562). The key required to enter the room after performing the procedure for entering the room (resetting the security device) is provided in the mobile station 3 (specifically, the mobile vehicle 30).
It is managed by a key number. That is, all the keys are managed by numbers, and it is in a state that neither the outsider nor the members of the personnel can know which key is the key of which contractor. Therefore, the key information of the customer who arrived at the customer 3 (specifically, the mobile vehicle 30) arrived at the customer 2 from the control device 10 of the management center 1 as shown in FIG. The key information screen of "key information ○ display of storage number ○ display of card number ○ display of personal identification number of key storage location page number" is transmitted.

After performing the procedure for entering the room (resetting the security device), the mobile unit 3 (specifically, the member) enters the room by opening the key and enters the room (customer) sent from the control device 10 of the management center 1. According to the inspection contents (inspection instruction) in 2), the inside of the building is inspected (564).

If there is no abnormality inside the customer 2 (56
6), Mobile 3 (specifically, the member) inspects the inside of the building of the customer 2 and confirms that there is no internal abnormality (56
8). When confirming that there is no internal abnormality, the mobile unit 3 (specifically, the member) uses the mobile phone 9 to transmit that there is no abnormality to the management center 1 (570). Receive the report of no abnormality from this Mobile 3 (specifically, member) (5
72). After transmitting the report indicating that there is no abnormality, Mobile 3 (specifically, the member) changes the monitoring state by the sensor inside the building to the normal security state on the site monitored by the sensor of customer 2. The procedure for returning (set of crime prevention device (transmitter)) is performed (574). Then, when the security device (transmitter) is set, the transmitter transmits a security device set signal (a signal indicating that the security device has been set) to the control device 10 of the management center 1 through the communication network 4. (576).

When a set signal of the security device (a signal indicating that it has been set by the transmitter) is received from this transmitter (578), the management center 1 sends a message of Mobile 3 (specifically, a member). A command for leaving the site (customer 2) to leave the site is transmitted to the mobile phone 9 (580). In response to the command to leave the site from the management center 1, the mobile unit 3 (specifically, the member) leaves the site (customer 2) (58).
2). When leaving the site (customer 2) in this way, the mobile unit 3 (specifically, the member) reports to the management center 1 that the site is leaving using the mobile phone 9 (584).

After that, the control device 10 of the management center 1
Mobile 3 that was heading to the site of customer 2 with an abnormal report
A command for returning to the basic standby position is transmitted to Mobile 3 (Mobile 30) other than (Mobile 30) (586). Then, the mobile 3 (specifically, the member) gets on the mobile vehicle 30 and returns to the waiting place (588). In this way, when the mobile 3 (mobile 30) heading to the site of the customer 2 with the abnormal report returns to the basic standby position, the terminal device of the mobile 3 (mobile 30) controls the control device of the management center 1. A confirmation signal indicating that the vehicle has returned to the basic standby position is transmitted to 10 (590). As a result, the control device 1 of the management center 1
0 confirms that the mobile 3 (mobile 30) heading to the site of the customer 2 having the abnormal report has returned to the basic standby position (592). Furthermore, the control device 1 of the management center 1
0 is all mobiles 3 (mobile 30) managed by the management center 1.
It is confirmed that each of them has moved (returned) to the designated basic standby position (594).

Next, with reference to FIG. 17 to FIG. 22, a description will be given of the processing when there is an abnormality as a result of the inspection according to the inspection instruction when the alarm is issued. The processing from step 600 to step 664 in FIGS. 17 to 22 is the same as the processing from step 500 to step 564 in FIGS. Therefore, the description here is omitted.

As for the mobile 3 (specifically, the mobile vehicle 30) currently arrived at the customer 2, the member leaves the mobile vehicle 30 and performs the procedure for entering the customer 2 (resetting the crime prevention device) (66).
2) However, if there is an abnormality on the outer circumference of this customer 2 (66
6), the mobile 3 (specifically, the member) inspects the outer periphery of the building around the customer 2 and confirms that there is an outer periphery abnormality (668). When confirming that there is an abnormality in the outer periphery, Mobile 3 (specifically, a member) uses the mobile phone 9 or the like to transmit the abnormality to the management center 1, and whether or not support is required Contact the request (670). If it is difficult for one person to handle it, ask for assistance. When there is a request for this support, the control device 10 of the management center 1 requests the other mobile unit 3 located at the closest distance to be dispatched. This dispatch request is processed in the same manner as steps 636 to 646.

When it is difficult for one person to process,
When you ask for support, wait as it is until support arrives. Also, when the first mobile 3 arrived is the mobile 3 not in charge of the customer 2 and does not have the key of the customer 2's building, similarly, the mobile 3 in charge of having the key of the customer 2's building. Wait for the arrival of 3. When the mobile unit 3 (specifically, a member) who arrives at this time receives a transmission indicating that there is an abnormality in the outer circumference inspection of the customer 2, the management center 1 receives the abnormality from the mobile unit 3 (specifically, a member). (672) and report to police (call 110) (674). When the 110th call is issued, the control device 10 of the management center 1 causes the mobile station 3 to move.
(Specifically, the member) transmits to the mobile phone 9 a notification that the number 110 has been notified and a command to wait on site (67).
6). The mobile station 3 (specifically, a member) who has received the command to wait for the spot waits at the spot (customer 2) (678).

The police arrive at the site (customer 2) (68
0) and Mobile 3 (specifically, the members) ask the time when the police officer arrived at the scene (customer 2), the name and affiliation of the police officer in charge who arrived at the scene (customer 2), and Customer 2)
Check the damage situation of (682). Then, the mobile 3 (specifically, the member) uses the mobile phone 9 to report the damage situation of the site (customer 2) to the management center 1. If there is a report of the damage situation of the site (customer 2) from this mobile 3 (specifically, the member), the management center 1
(Specifically, a member) receives a report (684),
After the confirmation, the emergency contact is telephoned to inform the site (customer 2) of an emergency (return) (686). That is,
The management center 1 calls a person concerned or an emergency contact person to request a presence.

When a party or an emergency contact person returns to the site (customer 2) (688), the mobile 3 (specifically, the member) reports the damage situation to the customer 2 ( 690). At this time, a store entry report showing that the customer 2 has entered the site is created and submitted to the customer 2. After that, the mobile 3 (specifically, the member) transmits to the management center 1 that the damage status has been reported to the customer 2 (69).
2). When the mobile 3 (specifically, a member) reports the damage status to the customer 2, and the management center 1 receives the damage status report to the customer 2 (694), the management center 1 receives the report. Is a mobile phone 9 of Mobile 3 (specifically, a member).
A command to leave the site (customer 2) is sent to the site (696). In response to the command to leave the site from the management center 1, the mobile unit 3 (specifically, the member) leaves the site (customer 2) (698). When leaving the site (customer 2) in this way, Mobile 3 (specifically, the member)
The mobile phone 9 is used to report to the management center 1 that the site has left (700).

Thereafter, the control device 10 of the management center 1
Mobile 3 that was heading to the site of customer 2 with an abnormal report
A command for returning to the basic standby position is transmitted to Mobile 3 (Mobile 30) other than (Mobile 30) (702). Then, the mobile 3 (specifically, the member) gets on the mobile vehicle 30 and returns to the waiting place (704). In this way, when the mobile 3 (mobile 30) heading to the site of the customer 2 with the abnormal report returns to the basic standby position, the terminal device of the mobile 3 (mobile 30) controls the control device of the management center 1. A confirmation signal that the vehicle has returned to the basic standby position is transmitted to 10 (706). As a result, the control device 1 of the management center 1
0 confirms that the mobile 3 (mobile 30) heading to the site of the customer 2 having the abnormal report has returned to the basic standby position (708). Furthermore, the control device 1 of the management center 1
0 is all mobiles 3 (mobile 30) managed by the management center 1.
It is confirmed that each of them has moved (returned) to the designated basic standby position (710).

Next, an embodiment of a home security processing method in the management center will be described by taking an emergency call as an example. A flow in which the management center 1 installs an emergency notification device on the customer 2 when performing the home security work for the customer 2 will be described with reference to FIG.

First, in order for the customer 2 to receive the security work of the management center 1, the customer 2 concludes a contract (home security contract) regarding the home security work with the management center 1 (800). First, when the customer 2 applies to the management center 1 for home security guard work, the management center 1 concludes a security contract with the customer 2 (security contract). On the other hand, the customer information that is personal information is inquired (80
2). This customer information includes name, address, occupation, telephone number, emergency contact information (for example, the name and telephone number of a relative who lives in the neighborhood), corresponding work content (security content performed in security work), attribute (household Condition, symptom, medical history, family structure, hospital, etc.) This management center 1 to customer 2
When the customer information is inquired, the customer 2 provides the inquired customer information from the management center 1 (804). The customer information provided from the customer 2 to the management center 1 is stored in the customer database 14 of the storage device of the management center 1 in the management center 1 (806).

When the customer information is provided from the customer 2, the management center 1 stores the input items required for membership registration as a customer in the customer database 14 shown in FIG. , ID code for the customer 2 is assigned. When the customer 2 inputs the necessary items for membership registration and assigns an ID code, the management center 1 side informs the customer 2 that the customer 2 has been registered as a member. To send.

In this management center 1, the management center 1
When the customer information of the customer 2 is stored in the customer database 14 of the storage device, the management center 1 provides the customer 2 with an emergency alarm device (push button type switches and transmitter) (808). The emergency alarm devices (push-button switches and transmitter) provided to the customer 2 are provided by lending the devices owned by the management center 1. For this emergency alarm device, an engineer of the management center 1 goes to the customer 2 and goes to a place to guard (bathroom, living room, kitchen,
It is installed in the toilet, the advance / retreat of the customer 2, etc. (810). When this emergency alarm device is installed in the customer 2, the management center 1
The technician at the customer 2 tests whether or not the installed emergency alarm device operates normally. That is, the technician of the management center 1 sets the emergency alarm device (transmitter) installed in the customer 2 (presses a pushbutton switch, which is an emergency alarm device, to cause the transmitter to transmit an emergency signal), and Test a set of equipment (81
2). When this emergency alarm device (push-button type switch and transmitter) is set (this enables the detection data from the sensors to be transmitted), the emergency alarm device sends the data to the management center 1 via the communication network 4. A set signal of the emergency alarm device (a signal indicating that it has been set by the transmitter) is transmitted to the control device 10 (814). If the set signal of the emergency alarm device is transmitted to the control device 10 of the management center 1, it is normal. Whether the set signal of the emergency alarm device has been transmitted to the control device 10 of the management center 1 is communicated from the management center 1 to the technician of the management center 1 by some method (for example, telephone communication, mobile terminal, etc.). To be done.

Upon receiving the notification that the set signal of the emergency alarm device has been transmitted to the control device 10 of the management center 1, the engineer of the management center 1 resets the emergency alarm device installed in the customer 2 ( Test the reset of the emergency alarm device (disable the emergency alarm device) (81
6). If you reset this emergency alarm device (transmitter),
From the emergency alarm device, a reset signal of the emergency alarm device (a signal indicating that the set has been released from the transmitter) is transmitted to the control device 10 of the management center 1 via the communication network 4 (818). If the reset signal of the emergency alarm device is transmitted to the control device 10 of the management center 1, it is normal. If this emergency alarm device is working properly,
In the management center 1, this emergency alarm device is stored in the security device database 18 of the storage device of the management center 1 (820). When this emergency alarm device is registered in the security device database 18 of the storage device of the management center 1, the management center 1 notifies the engineer of the management center 1 and the customer 2
Some way to notify that the emergency alarm device has been installed and that the installed emergency alarm device is normal and can be used from now (for example, telephone contact, mobile terminal, etc.)
(822). This completes the process of installing the emergency alarm device for the customer 2.

Next, with reference to FIGS. 46 to 48, the processing in the case of emergency of an emergency call in home security will be described. In today's society, which is aging as an aging society, depopulation, declining birthrate, and polarization of life in each region lead to a decline in the cohabitation rate with the young elderly and Living with anxiety every day. An emergency notification task in home security is to take an emergency response on behalf of the person in case of an emergency (abnormality due to sudden seizure, abnormality due to external intrusion) in everyday life of such a single person. Therefore, in the case of an emergency call (emergency) in home security, all of the actions of the mobile 3 are based on the call of the individual who is the customer 2. When there is an emergency call, the action of the individual who is the customer 2 is used. ,
It is assumed that the individual who is the customer 2 is at home.

Now, when the customer 2 has some emergency (a situation requiring emergency) and activates the emergency alarm device (push-button switch) (900), the emergency alarm device (transmitter) sends an emergency notification ( A signal indicating "reporting" is transmitted to the control device 10 of the management center 1 (902). When this emergency notification signal (report) is transmitted from the emergency alarm device (transmitter), the control device 10 of the management center 1 receives the abnormal signal (report) (904). When this abnormal signal (reporting) from the customer 2 is received, the emergency notification signal (reporting) from the specific customer is displayed at the top of the report generation screen shown in FIG. 27 on the display of the control device 10 of the management center 1. Data) is displayed.

An emergency alarm device (push-button type) of a contractor (customer) who has concluded a security outsourcing business contract with the management center 1 by the "case number" shown in FIG. 27 and performing mechanical security (emergency notification security) It is specified by the serial number as an abnormal signal (report) case transmitted from the switch and the transmitter. In addition, Tsuji can be identified when the emergency is notified by the "warning date" shown in FIG. 27, and the position where the emergency alarm device (push-button switch and transmitter) is installed by the "address" shown in FIG. Can be specified. Furthermore, it can be understood that the abnormal signal (report) is an emergency notification in home security by the "report content" shown in FIG. 27, and the "report content" is machine security response work by the "category" shown in FIG. Is displayed as an emergency call.

Then, the "contractor name" shown in FIG.
Indicates the name of the person (individual) who has a contract for the machine security response work, and the address indicates the address of the contractor who has a contract for the machine security response work.

Then, when the cursor is placed in the "case number" column shown in FIG. 27 and clicked, the window shown in FIG.
As shown in, an emergency contact details screen is sent, which is "Notification name, name of notification [PC] Attribute information (Note) -Family composition, medical history, and hospital with which the patient was notified". This makes it possible to know the details of the emergency call destination.

When the emergency alert signal (report) is transmitted from the emergency alarm device (transmitter) to the control device 10 of the management center 1 in this manner, the management center 1 displays the "contractor name" shown in FIG. ”Makes a telephone inquiry to the alarm sender who has an emergency alarm (906). The inquiry to the alarm sender by telephone is for confirming the state of the alarm sender and for confirming whether or not the alarm is wrong. When there is a response from the alarm sender to the inquiry from the management center 1 to the alarm sender by telephone (908), the management center 1
The control device 10 is used to identify the customer who sent the alarm (910). In some cases, the control device 10 from the management center 1 may be used to check the customer code of the customer who has sent the alarm. (910) In response to the customer who sent this alarm, according to a preset manual, 1
An analysis is made as to whether to make a 10th call (customer is involved in some incident) or a 119th call (customer has fallen sick, etc.) (912).

Further, if there is no response from the alarm sender to the inquiry from the management center 1 by telephone to the alarm sender (914), the management center 1 determines that the control device 1
Security alert name (location), customer data (person's condition, symptom, medical history, family structure, hospitals involved, etc.) ) Is read out and the road map around the guard name is searched (916). Then, the management center 1 uses the control device 10 to confirm the current position of all the mobile vehicles 3 (mobile vehicles 30) (where each mobile vehicle 30 is currently) (91).
8), and based on the position data indicating the current position of all the mobile 3 (mobile 30), the mobile 3 closest to the emergency notification (reporting) position (which can arrive earliest) is searched (92).
0) Select the mobile 3 that can arrive at the earliest to the customer who received the emergency call (report). And this selected mobility 3
The customer information (name, address, attributes, etc.) is transmitted to and the request for dispatch is transmitted. The latest mobile 3 (mobile 3
0) and this mobile 3 (mobile 30) receives a dispatch command (924), this mobile 3 (mobile 30)
Confirms the contents of dispatch (whether there is a response from the emergency caller, etc.) (926). And, Mobile 3 who received the dispatch order
The (mobile vehicle 30) transmits to the control device 10 of the management center 1 that the command content has been accepted (9
28).

Further, on the side of the mobile 3 (mobile 30), it is confirmed whether or not the customer of the emergency call destination who has dispatched has made the 119th call (930), and the mobile 3 (mobile 30)
The management center 1 transmits a confirmation as to whether or not the customer of the emergency call destination who has been dispatched has made the 119th call (932).
After that, the mobile 3 (mobile 30) is dispatched to the emergency call destination (934). At this time, in the control device 10 of the management center 1, from the customer data stored in the customer database 14 of the storage device of the processing device (computer device) 10 of the management center 1, the address of the customer 2 who made the emergency notification (report). 38 from the address of the customer 2 to the terminal device (car navigation) of the mobile vehicle 30 from the control device 10 of the management center 1 to the map around the address of the customer 2 retrieved from the map information stored in the map database 17. As shown in, the route map display screen is sent to guide to the site by car navigation (9
36).

Mobile 3 of this management center 1 (mobile 30)
In addition to the guidance by the car navigation system, the control device 10 of the management center 1 stores the parking area around the address of the customer 2 from the parking lot information stored in the map database 17 of the storage device of the processing device (computer device) 10 of the management center 1. The garage is provided from the control device 10 of the management center 1 to the terminal device (car navigation) of the mobile 3 (mobile 30) (938). The mobile station 3 (mobile vehicle 30) receives the parking lot information around the address of the customer 2 from the control device 10 of the management center 1, and confirms the parking lot (940).

Eventually, Mobile 3 was dispatched to Customer 2.
(Specifically, the mobile vehicle 30) moves by relying on the map information and the route information transmitted from the control device 10 of the management center 1, and the customer of the emergency call destination within a predetermined time (within 25 minutes) after being dispatched. It arrives at the place (arrival) (942). This FIG.
In FIG. 48, what is indicated by a chain line is processing of the mobile 3 currently arrived at the customer 2 (specifically, the mobile vehicle 30) and the mobile 3 currently received at the customer 2 (specifically, the mobile 3). Shows processing for the mobile vehicle 30). This movement 3
When the mobile vehicle 30 (specifically, the mobile vehicle 30) arrives, the mobile station 3 (specifically, the mobile vehicle 30) transmits a signal to report the current arrival to the control device 10 of the management center 1 using the terminal device. Yes (944). The transmission of the arrival report signal from the terminal device of the mobile 3 (specifically, the mobile vehicle 30) is performed by the PDA 3A.
When the current arrival display is clicked on (shown in FIG. 1), it is transmitted.

When the mobile 3 (specifically, the mobile vehicle 30) arrives at the customer 2, the mobile 3 (specifically, the mobile vehicle 30) is immediately notified to the family member (usually the emergency caller himself). )
Report that they have arrived and confirm the condition of the family (94
6). The confirmation of this situation is reported from the terminal device such as the mobile phone 9 of the mobile 3 (specifically, the mobile vehicle 30) to the management center 1 (948). Upon receiving a status confirmation report from the mobile 3 (specifically, the mobile vehicle 30), the management center 1
Is a security drawing (a drawing showing the mounting position of a push-button switch that makes an emergency call) for Mobile 3 (specifically, mobile vehicle 30) and a change in the response status (when the response status is changed) Is transmitted (950). Upon receipt of this security drawing and changes in the response status, Mobile 3 (specifically, mobile vehicle 30) unlocks the building and enters (enters) the room, and calls 119 (for ambulances). (Arrangement) is judged (95
2). A key for entering (entering) this room is provided in the mobile 3 (specifically, the mobile vehicle 30), and this key is managed by a key number. That is, all the keys are managed by numbers, and it is in a state that neither the outsider nor the members of the personnel can know which key is the key of which contractor. Therefore, the mobile 3 currently arrived at the customer 2 (specifically,
For the mobile vehicle 30), from the control device 10 of the management center 1,
As shown in FIG. 44, the key information of the customer who arrived is the mobile 3
(Specifically, it is displayed on the PDA 3A of the mobile vehicle 30).

The mobile 3 (specifically, the mobile vehicle 30) that has made the determination of the 119th call (arrangement of an ambulance) is to the management center 1 as a family member (usually, the emergency caller himself). Along with reporting the symptoms, a request is made to call 119 (arrange an ambulance) (954). 119th call from this Mobile 3 (specifically, mobile 30) (arrangement for ambulance)
In response to the request from the management center 1, the management center 1 makes a call 119 and requests the emergency call destination to express an ambulance (956).

A householder (usually,
At the same time as requesting the condition and symptom of the emergency caller himself / herself and the request for 119 call (arrangement of ambulance), Mobile 3 (specifically, mobile 30) should contact the emergency contact point. Arrangement (958) and requesting the management center 1 to contact the emergency contact of the emergency call destination (960). Upon receiving a contact request for an emergency contact from the mobile 3 (specifically, the mobile vehicle 30), the management center 1 contacts the emergency contact.

When the ambulance arrives at the emergency call destination by the 119 call of the management center 1, the mobile 3 (specifically, the mobile 30) guides the arrived ambulance (962) to the management center 1. Report the arrival time of the ambulance, the destination of the customer by the ambulance, and the name of the person present (ambulance crew).
4). Furthermore, after the emergency contact arrives and reports the situation, if there is a request from the emergency contact, the mobile 3 (specifically, the mobile vehicle 30) takes action according to the request (966). ), The request and status from the emergency contact is reported to the management center 1 (968).

When the processing of the emergency call destination is completed,
Mobile 3 (specifically, mobile vehicle 30) prepares a store entry report and submits it to the emergency contact (970), and reports to management center 1 that the emergency contact has been completed. The security status is confirmed (972). The report that the response of this emergency call destination has been completed is issued by the mobile station 3 (specifically, the mobile vehicle 3
0) to the management center 1, and the management center 1 receives the end report (974). Upon receipt of the end report from Mobile 3 (specifically, mobile vehicle 30),
The control device 10 of the management center 1 transmits a command to leave the site to the terminal device (PDA 3A) of the mobile 3 (specifically, the mobile vehicle 30) (976). This management center 1
Upon receipt of the command to leave the site from (3), the mobile 3 (specifically, the mobile vehicle 30) performs the leave from the site (978). This mobile 3 (specifically, the mobile vehicle 30) is to leave the mobile 3
(Specifically, the terminal device (PDA 3A) of the mobile vehicle 30.
From the management center 1 to the control device 10 of the management center 1, and the control device 10 of the management center 1 transmits to the mobile station 3 (specifically, the mobile vehicle 3).
(980) receives the report of the field departure from 0). Then, this flow ends.

Next, with reference to FIGS. 50 to 54, the processing in the case of emergency of an emergency call in home security will be described. The processing from step 1000 to step 1054 in FIGS. 50 to 54 is the same as the processing from step 900 to step 952 in FIGS. 46 to 48. Therefore, the description here is omitted.

Upon receiving the status confirmation report from the mobile 3 (specifically, the mobile vehicle 30) (1046), the management center 1
Is a security drawing (a drawing showing the mounting position of a push-button switch that makes an emergency call) for Mobile 3 (specifically, mobile vehicle 30) and a change in the response status (when the response status is changed) Is transmitted (1052). Upon receipt of this security drawing and changes in response status, Mobile 3 (specifically,
Mobile vehicle 30) unlocks the building and enters the room (entry)
And then make a decision to call 119 (arrange an ambulance) (10
54). Mobility 3 is the key to enter (enter) this room.
(Specifically, it is provided in the mobile vehicle 30), and this key is managed by a key number. That is, all the keys are managed by numbers, and it is in a state that neither the outsider nor the members of the personnel can know which key is the key of which contractor. Therefore, for the mobile 3 (specifically, the mobile vehicle 30) currently arrived at the customer 2, the key information of the currently arrived customer is displayed from the control device 10 of the management center 1 as shown in FIG. It is displayed on the PDA 3A of the mobile 3 (specifically, the mobile vehicle 30).

Mobile 3 (specifically, the riot police member) who made the judgment of the 119th call (arrangement of ambulance) enters the room,
When it is judged that there is no abnormality (1056), the mobile 3 (specifically, the riot police member) identifies the cause of the alarm (when the security guard mistakenly presses the switch or the emergency alarm device is abnormal).
(1058). Then, when the cause of the alarm is identified, the mobile station 3 (specifically, the mobile task force member) determines that the management center 1
A report on the cause of the report (selection of a report example selected from the report example patterns of the report cause generated in advance) is performed (1060). After reporting the cause of this notification, Mobile 3
(Specifically, the riot police member) requests the customer 2 to reset the emergency alarm device (1062).

Then, when a request for resetting the emergency alarm device is made, the mobile station 3 (specifically, the mobile vehicle 30) prepares a store entry report and submits it to the emergency report destination (1064). It is reported to 1 that the response of the emergency report destination has been completed, and the security status is confirmed (1066). The mobile station 3 (specifically, the mobile vehicle 30) reports to the management center 1 that the response to the emergency report destination has been completed, and the management center 1 receives the completion report (1068). When the completion report is received from the mobile station 3 (specifically, the mobile vehicle 30), the terminal device (PDA3) of the mobile station 3 (specifically, the mobile vehicle 30) is received from the control device 10 of the management center 1.
A command for leaving the site is transmitted to A) (1070).
When the command to leave the site from this management center 1 is received,
The mobile 3 (specifically, the mobile vehicle 30) departs from the site (1072). This mobile 3 (specifically, mobile vehicle 30)
To leave the site, the terminal device (PDA 3A) of the mobile unit 3 (specifically, the mobile vehicle 30) controls the control unit 10 of the management center 1.
The control device 10 of the management center 1 receives the report of the departure from the mobile station 3 (specifically, the mobile vehicle 30) (1074).

On the other hand, when the mobile 3 (specifically, the riot police member) who made the judgment of the 119th call (arrangement of ambulance) enters the room and judges that there is an abnormality (1076), the mobile 3 (specifically, The riot police member requests the management center 1 to request 119 (ambulance) and 110 (police), request for contact with the condition and emergency contact point, and request for support of the adjacent mobile station (1078). After making a request to this management center 1,
Mobile 3 (specifically, riot police member) seeks to save the site and secure the safety of family members (1080). Furthermore, the mobile station 3 (specifically, riot police member) confirms the damage situation and the site situation (1082), and arrives at the management center 1 after the arrival of police officers and the arrival of emergency contact information. On the other hand, the arrival time of the police officer, the presence (police officer) name, the arrival time of the emergency contact, and the presence (emergency contact) name are reported (108).
4). The report from the mobile 3 (specifically, the mobile member) is received at the management center 1 (1086).

When reporting the arrival time of this police officer,
Mobile 3 (specifically, riot police member) receives emergency contact information and reports the situation, and then Mobile 3 (specifically, mobile vehicle 30) receives a request from the emergency contact. Then, the measure according to the request is performed (1088), and the request and the situation from the emergency contact are reported to the management center 1 (109).
0).

When the processing of the emergency call destination is completed,
The mobile station 3 (specifically, the mobile vehicle 30) creates a store entry report and submits it to the emergency contact (1092).
To the emergency report destination, and the security status is confirmed (1094). The mobile station 3 (specifically, the mobile vehicle 30) reports to the management center 1 that the response to the emergency report destination has been completed.
Then, the end report is received (1096). This movement 3
(Specifically, when the completion report is received from the mobile vehicle 30), the control device 10 of the management center 1 sends the terminal device (PDA 3A) of the mobile station 3 (specifically, the mobile vehicle 30) to the terminal device (PDA 3A). A command to leave the site is transmitted (1098). When the command to leave the site from the management center 1 is received, the operation 3
(Specifically, the mobile vehicle 30) leaves the site (110
0). This on-site departure of the mobile 3 (specifically, the mobile vehicle 30) is transmitted from the terminal device (PDA 3A) of the mobile 3 (specifically, the mobile vehicle 30) to the control device 10 of the management center 1, and the management center The control device 10 of No. 1 receives the report of the site departure from the mobile 3 (specifically, the mobile vehicle 30) (1
102).

[0108] Also, when Mobile 3 (specifically, the riot police member) who made the determination of the 119th call (arrangement of ambulance) enters the room and determines that there is no abnormality (110)
4), the mobile 3 (specifically, the riot police member) saves the site and secures the safety of the family member (1106). Furthermore, the Mobile 3 (specifically, the riot police member) confirms the damage status and the site status (1108), and arrives at the management center 1 after the arrival of the police officer and the arrival of the emergency contact information. On the other hand, the arrival time of the police officer, the presence person (police officer) name, the arrival time of the emergency contact information, and the presence person (emergency contact information) name are reported (1110). The report from the Mobile 3 (specifically, the Mobile Task Force member) is received at the management center 1 (111
2).

[0109] When reporting the arrival time of this police officer,
Mobile 3 (specifically, riot police member) receives emergency contact information and reports the situation, and then Mobile 3 (specifically, mobile vehicle 30) receives a request from the emergency contact. Then, the measure according to the request is performed (1114), and the request and the situation from the emergency contact are reported to the management center 1 (111).
6).

When the processing of the emergency report destination is completed,
Mobile 3 (specifically, mobile vehicle 30) creates a store entry report and submits it to the emergency contact (1118).
To the emergency report destination, and the security status is confirmed (1120). The mobile station 3 (specifically, the mobile vehicle 30) reports to the management center 1 that the response to the emergency report destination has been completed.
Then, the end report is received (1122). This movement 3
(Specifically, when the completion report is received from the mobile vehicle 30), the control device 10 of the management center 1 sends the terminal device (PDA 3A) of the mobile station 3 (specifically, the mobile vehicle 30) to the terminal device (PDA 3A). A command to leave the site is transmitted (1124). When the command to leave the site from the management center 1 is received, the operation 3
(Specifically, the mobile vehicle 30) leaves the site (112).
6). This on-site departure of the mobile 3 (specifically, the mobile vehicle 30) is transmitted from the terminal device (PDA 3A) of the mobile 3 (specifically, the mobile vehicle 30) to the control device 10 of the management center 1, and the management center The control device 10 of No. 1 receives the report of the site departure from the mobile 3 (specifically, the mobile vehicle 30) (1
128). Then, this flow ends.

Notifications input to the management center 1 are stored and accumulated in the order of notifications and output from the notification database 20 in the form of a list in the order of notifications. For each notification content (for example, crime prevention). It is possible to make a list and output, make a list for each time required for arrival (for example, within 15 minutes), and perform an aggregate process of false alarm rates. Also, from the data recorded in the reporting database 20, output as a list by item (report content, branch office, region), report time, month, day of the week, arrival time. You can do it.

[0112]

As described above, according to the security system and the processing method of the security system according to the present invention, it is possible to respond quickly and accurately.

[Brief description of drawings]

FIG. 1 is a diagram showing a security system and a transmission / reception relationship of information for implementing a processing method of the security system.

FIG. 2 is a diagram showing a flow of installing an emergency alarm device to a customer.

FIG. 3 is a diagram showing a processing flow when the alarm of the emergency alarm device is a false alarm.

FIG. 4 is a diagram showing a processing flow when the alarm of the emergency alarm device is a false alarm.

FIG. 5 is a diagram showing a processing flow when the alarm of the emergency alarm device is a false alarm.

FIG. 6 is a diagram showing a processing flow when the alarm of the emergency alarm device is a false alarm.

FIG. 7 is a diagram showing a processing flow when an emergency alarm device is notified.

FIG. 8 is a diagram showing a processing flow when an emergency alarm device is notified.

FIG. 9 is a diagram showing a processing flow when an emergency alarm device is notified.

FIG. 10 is a diagram showing a processing flow when an emergency alarm device is notified.

FIG. 11 is a diagram showing a processing flow when an emergency alarm device is notified.

FIG. 12 is a diagram showing a processing flow when an emergency alarm device is notified.

FIG. 13 is a diagram showing a processing flow of performing an inspection in accordance with an inspection instruction when an emergency alarm device is notified.

FIG. 14 is a diagram showing a processing flow for performing an inspection in accordance with an inspection instruction when an emergency alarm device is notified.

FIG. 15 is a diagram showing a processing flow for performing an inspection in accordance with an inspection instruction when an emergency alarm device is notified.

FIG. 16 is a diagram showing a processing flow of performing an inspection in accordance with an inspection instruction when an emergency alarm device is notified.

FIG. 17 is a diagram showing a processing flow when an abnormality is found as a result of the inspection according to the inspection instruction when the emergency alarm device is notified.

FIG. 18 is a diagram showing a processing flow when an abnormality is found as a result of the inspection according to the inspection instruction when the emergency alarm device is notified.

FIG. 19 is a diagram showing a processing flow when an abnormality is found as a result of the inspection according to the inspection instruction when the emergency alarm device is notified.

FIG. 20 is a diagram showing a processing flow when an abnormality is found as a result of the inspection according to the inspection instruction when the emergency alarm device is notified.

FIG. 21 is a diagram showing a processing flow when an abnormality is found as a result of the inspection according to the inspection instruction when the emergency alarm device is notified.

FIG. 22 is a diagram showing a processing flow when an abnormality is found as a result of the inspection according to the inspection instruction when the emergency alarm device is notified.

FIG. 23 is a diagram showing a configuration of a processing device of a management center.

FIG. 24 is a diagram showing a configuration of terminal equipment (computer equipment) of a mobile vehicle.

FIG. 25 is a diagram showing a customer information input screen of a customer.

FIG. 26 is a diagram showing a member registration display screen of a customer.

FIG. 27 is a diagram showing an alert generation screen.

FIG. 28 is a diagram showing a detail screen for issuing a report for the specific case shown in FIG. 27.

FIG. 29 is a diagram showing a screen for superimposing and displaying the alarm generation detail screen shown in FIG. 28 on the alarm generation screen shown in FIG. 27.

FIG. 30 is a diagram showing an alert generation screen.

FIG. 31 is a diagram showing a display screen of types of notification (alarm).

FIG. 32 is a diagram showing a list display screen for simultaneously displaying a plurality of report destinations (name / company name).

FIG. 33 is a diagram in which a plurality of reporting destinations (name and business name) are displayed simultaneously and a map around a specific reporting destination is displayed on different screens.

34 is an enlarged view of the map shown in FIG. 33. FIG.

FIG. 35 is a diagram showing a screen showing details of an arbitrary reporting destination shown in FIG. 32 and a map around the reporting destination on different screens.

36 is an enlarged view of the map shown in FIG. 35.

[Fig. 37] Fig. 37 is a diagram showing the current position of the mobility displayed on an area divided into a plurality under the control of the management center.

FIG. 38 is a diagram showing a route map display screen.

FIG. 39 is a diagram showing a screen for transmitting the details of the abnormality to the mobile station located closest to the customer's address.

[Fig. 40] Fig. 40 is a diagram showing a display screen of a display on which a required map can be selected and freely displayed.

FIG. 41 is a diagram showing the display plate screen by enlarging the current position and destination of movement in the area shown in FIG. 37.

FIG. 42 is a diagram showing parking lot information in the vicinity of the vicinity of an urgent customer.

FIG. 43 is a diagram showing an arrangement state of a display of a control device of a management center.

FIG. 44 is a back view showing a key information screen of a customer.

FIG. 45 is a diagram showing a flow in which the management center installs the emergency notification device to the customer when performing the home security work of the customer.

FIG. 46 is a diagram showing a processing flow in the case of emergency of emergency call in home security.

FIG. 47 is a diagram showing a processing flow in the case of emergency of emergency call in home security.

FIG. 48 is a diagram showing a processing flow in the case of emergency of emergency call in home security.

FIG. 49 is a diagram showing an emergency call destination detail screen.

[Fig. 50] Fig. 50 is a diagram illustrating a processing flow in an emergency of an emergency call in home security.

FIG. 51 is a diagram showing a processing flow in the case of emergency of an emergency call in home security.

FIG. 52 is a diagram showing a processing flow in the case of emergency of an emergency call in home security.

FIG. 53 is a diagram showing a processing flow in the case of emergency of an emergency call in home security.

FIG. 54 is a diagram showing a processing flow in the case of emergency of an emergency call in home security.

[Explanation of symbols]

1 …………………… Management Center 2 …………………… Customer 3 …………………… Mobile 3A ……………… PDA 4 …………………… Communication network 9 …………………… Mobile phone 10 ……………… Processor 14 ……………… Customer database 15 ……………… Mobile vehicle database 16 ……………… Member database 17 ……………… Map database 18 ……………… Security Equipment Database 19 ……………… Security drawing database 30 ……………… Terminal equipment

   ─────────────────────────────────────────────────── ─── Continued front page    F term (reference) 5C087 AA02 AA03 AA04 AA05 AA09                       AA10 AA15 AA24 AA25 AA37                       BB03 BB12 BB20 BB51 BB73                       BB74 BB76 CC46 CC52 DD04                       DD05 DD07 DD14 DD23 DD24                       EE15 FF01 FF04 FF05 FF17                       FF19 FF20 FF23 GG07 GG11                       GG12 GG18 GG21 GG23 GG30                       GG32 GG37 GG54 GG66 GG70

Claims (44)

[Claims] 1. A machine security system for monitoring security by a security device installed in a customer, wherein the entire security area of a management center for security management using a computer is divided into a plurality of areas in advance, and the security area is divided into a plurality of areas. The mobility is arranged for each area of the divided areas, the position of the movement arranged for each area is periodically detected and stored by using a position detector, and the management center performs security management using an electronic control device. When an alarm is transmitted from the security device in any one of a plurality of areas, the mobile that can arrive at the alarm site earliest based on the position data of the current position of each mobile arranged in each area. The electronic control unit retrieves from all the maneuvers, and the electronic control unit of the management center transmits a dispatch command to a reporting site for the retrieved maneuvers. Processing method of the stem. 2. The processing method for a security system according to claim 1, wherein the area is set such that a movable range within a predetermined time is set as a diameter. 3. The predetermined time is 25 minutes.
The processing method of the security system described in. 4. The security system according to claim 1, 2 or 3, wherein each of the maneuvers is on standby at a specific position designated by an electronic control unit of the management center. Processing method. 5. The security according to claim 4, wherein the specific position designated by the electronic control unit of the management center waiting for each operation is a basic standby position that is always on standby in the normal state when no alarm is issued. How the system handles. 6. The processing method of a security system according to claim 5, wherein the basic standby position is a position in each of the service areas that can be moved in substantially the same travel time when moving to any of the service areas. . 7. The specific position instructed by the electronic control unit of the management center waiting for each movement is an optimum waiting position for waiting when an alarm is issued.
The processing method of the security system described in. 8. The optimum standby position corresponds to all movements except movements corresponding to a report issued in any of a plurality of areas where the management center uses an electronic control device to perform security management. The processing method of the security system according to claim 7, wherein the security system processing method is an arbitrary position within a movable range in order to respond to a report issued at another place other than the report being issued within a predetermined time. 9. A detailed map around the reporting site, road information around the reporting site, and a reporting site are transmitted from the electronic control unit of the management center to the dispatching command to the reporting site for a specific movement. At least one of the surrounding parking lot information, the traveling time to the reporting site, and the traveling route is transmitted, The claim 1, 2, 3, 4, 5, 6, 7 or 8 is characterized in that Security system processing method. 10. The management center, for each movement by the electronic control device, for each movement except for a movement corresponding to a report issued in any of a plurality of areas for performing security management. The processing method of the security system according to claim 1, 2, 3, 4, 5, 6, 7, 8 or 9, wherein a movement command for moving to a basic standby position or the optimum standby position is transmitted. 11. The movement command for each maneuver excluding the maneuver corresponding to the alarm issued in any of the plurality of security management areas is issued when the maneuver is in the basic standby position. Is generated and moves to the optimum standby position for each of the maneuvers excluding the maneuver corresponding to the alarm, the basic standby position for all the maneuvers when the response to the generated alarm is completed. The processing method for the security system according to claim 10, wherein the method is to instruct to move to. 12. When transmitting a movement command for each movement from the electronic control unit of the management center, a detailed map around the reporting site, road information around the reporting site, a residential map at the reporting site, and reporting The processing method of the security system according to claim 10 or 11, wherein at least one of parking lot information around the site, travel time and travel route to the alarm site, and security drawings is transmitted. 13. The person in charge of each operation stores the work ability in advance by an electronic control unit of the management center, and responds to a report issued in any of the plurality of areas for security management. 3. The electronic control unit of the management center searches for the most suitable person, and the electronic control unit of the management center sends a dispatch command to the alert site for the searched movement. 3, 4,
The method of processing a security system according to 5, 6, 7, 8, 9, 10, 11 or 12. 14. The electronic control unit of the management center transmits a dispatch command to a reporting site outside the area in charge, as claimed in claim 1, 2, 3, 4, 5, 6, 7.
The method for processing the security system according to 8, 9, 10, 11, 12 or 13. 15. A processing method of a security system for transmitting information including command contents from a management center to a mobile control device based on information from an installed security device, the system comprising: Receiving anomaly information (signal), outputting the content of the anomaly information (signal) by an image or a sound, and transmitting the information indicating the occurrence of anomaly by the system to the riot police device, The system searches the map of the installation location of the security device that has issued the abnormality information (signal), displays the installation location of the security device on the map, and sends the map to the installation location according to the transmission instruction. And a step of transmitting the same to the device, the processing method of the security system. 16. The system displays, on a map, the installation location of the security device that has issued the abnormality information (signal),
Having an instruction means for enlarging or reducing the map, when the instruction for enlarging or reducing is given, the display range of the map is enlarged or reduced while the installation location of the security device is displayed on the map. The processing method of the security system according to claim 1, wherein 17. The system receives the current position information of the mobilization member, and the system displays the installation location of the security device that has issued the abnormality information (signal) on a map and displays the current position of the mobilization member. The map is displayed on a map.
The processing method of the security system described in. 18. A processing method of a security system for transmitting information including command contents from a management center to a device of a riot police based on information from an installed security device, the system comprising: Receiving anomaly information (signal), outputting the content of the anomaly information (signal) by an image or a sound, and transmitting the information indicating the occurrence of anomaly by the system to the riot police device, The system searches a map of the installation location of the security device that has issued the abnormality information (signal), displays the installation location of the security device on the map, and receives the current location information of the riot police member. A step of displaying a route on the map for going from the current position of the riot police member to the installation place of the crime prevention device; Method of processing security system comprising the steps to be transmitted to members of the device. 19. A position signal is received from a GPS satellite at regular intervals, a vehicle position is arithmetically processed by a computer to obtain position data, and the position data is transmitted at regular intervals or by an electronic control unit of a management center. Transmits data periodically by polling at regular intervals and receives a signal from an electronic control unit of a management center that performs security management using a computer, and displays transmission data from the electronic control unit of the management center. A method of processing a security system, which is characterized by being able to do so. 20. The transmission data from the electronic control unit of the management center includes a dispatch command, a movement command, a detailed map around the reporting site, road information around the reporting site, a residential map at the reporting site, and a reporting site. 20. The security system processing method according to claim 19, wherein the security system processing method is one or more of information on a surrounding parking lot, a travel time and a travel route to a reporting site, and a security drawing. 21. Machine security for monitoring by a security device installed in a customer, and when a warning signal from the security device installed in the customer is received, the display of the electronic control unit of the management center displays: Each time the alarm signal is generated, the latest alarm data that can be specified by the alarm signal is displayed at the top or the bottom, and is shifted and displayed each time the latest alarm data is input. And the security system processing method. 22. A machine guard for monitoring by a security device installed in a customer, and when a warning signal from the security device installed in the customer is received, the display of the electronic control unit of the management center displays: A method of processing a security system, wherein any one or more of a report date and time, an address, a report content, a classification, a contractor name, an address, and a reception orderer are displayed with a case number. 23. The processing method of the security system according to claim 22, wherein detailed data can be displayed for each case number displayed on the display of the electronic control unit of the management center. 24. Machine security for monitoring by a security device installed in a customer, and when a warning signal from the security device installed in the customer is received, the display of the electronic control unit of the management center displays: An electronic control unit of the management center, which is attached with a case number and is overlapped on the same screen as the screen displaying any one or more of a report date and time, an address, a report content, a category, a contractor name, an address, and a reception orderer The processing method of the security system, wherein detailed data can be displayed for each case number displayed on the display. 25. Machine security for monitoring by a security device installed in a customer, and when an alarm signal from the security device installed in the customer is received, a case number is attached to the alarm date and time, Address, report content, classification, contractor name, address,
While displaying one or more notification data of the reception orderer, the management center of the management center is switched by switching between the road map and the residential map of the notification destination of the case number specified jointly and the movement. A processing method for a security system, wherein the processing is performed on a display of an electronic control unit. 26. The security system processing method according to claim 25, wherein the display for displaying the alerting data and the display for displaying the road map or the residential map are different displays. 27. A machine security system for monitoring by a security device installed in a customer, and upon receipt of a warning signal from the security device installed in the customer, one of the plurality of areas for security management. For each movement except the movement corresponding to the notification generated in step 1, a movement command to move to the basic standby position or the optimum standby position is transmitted, and the movement state of each movement is sampled and displayed on the map. A processing method for a security system, characterized in that the state of change in the current position of the maneuver can be displayed on the display of the electronic control unit of the management center. 28. A security system for receiving a warning issued by a security device installed at a monitoring position and transmitting / receiving information necessary for security operations to / from a riot police device in a center room. There are multiple commander desks and commander desks, and there is an enlarged display device, and the alarm list is displayed on the input / output device provided on the commander desk based on the reception of the alarm issued by the crime prevention device. In addition to this display, a map showing the position of the selected alert in the alert list is displayed on the input / output device, and is displayed by the instructor instructing the input / output device to transmit. The map data based on the map is configured to be transmitted to the riot police officer, the command length desk has a command length input / output device, and a map showing a report list or a report position is displayed on the enlarged display device. I / O device for the command length Together they are configured, security system, characterized by selectively displaying the display contents of the dispatcher of the input-output device to said instruction length for input and output device by operating. 29. A center room is provided with a plurality of input / output devices for ordering staff, receives a report issued by a crime prevention device installed at a monitoring position, and reports content to the input / output system for the ordering staff. Is displayed, and information necessary for security work is transmitted and received to and from the related riot police equipment by operating the input / output device for the commander, and the command length input / output device and the enlarged display device are displayed. A processing method of a system of a center, comprising: operating the command length input / output device to display on the enlarged display device for monitoring, wherein the command is issued based on reception of a report issued by the security device. The report content is displayed on the staff input / output device, and a map showing the report position of the selected report content is displayed by selecting the report content, and the instructor sends it to the input / output device. The location displayed by instructing By the map data based on is transmitted to the device for riot performs a display instruction to the instruction length for input and output devices,
A processing method of a security system, wherein a map showing a report list or a report position is displayed on the enlarged display device. 30. A center room is provided with an input / output device for a plurality of commanders, a command length input / output device, and an enlarged display device, and receives an alarm issued by a security device installed at a monitoring position, While the alarm contents are displayed on the input / output device for the orderer, the information necessary for security work is transmitted / received to / from the equipment of the related riot police by operating the input / output device for the orderer. A system of a center for displaying a display for monitoring on the enlarged display device by operating an input / output device for a command length, wherein the input / output device for a commander is provided to the input / output device for a commander based on reception of a warning issued by the crime prevention device. The alert content is displayed, and a map showing the alert position of the alert content selected by the alert content is displayed and the current position of the riot police member is displayed. By instructing the output device to send Map data based on the indicated map is sent to riot, the riot equipment displays the map data transmitted, by performing display instruction to the dispatcher for input and output devices,
A processing method of a security system, wherein a map showing a report list or a report position is displayed on the enlarged display device. 31. A report issued by a crime prevention device installed at a monitoring position, wherein an input / output device for a plurality of commanders is provided in a center room, and a plurality of riot police members each have a device for riot police members. Is received, and the content of the alarm is displayed on the input / output device for the commander, and by operating the input / output device for the commander, the information necessary for security work is provided with the equipment of the related riot police. A system of transmitting and receiving center and riot police member, which is selected by displaying the alarm content on the input / output device of the commander based on the reception of the alarm issued by the crime prevention device and selecting the alarm content. A map showing the reporting position of the issued notification content is displayed and the current position of the riot police member is displayed, and map data based on the map displayed by the instructor instructing the input / output device to transmit. Sent to the riot gear device It is the riot equipment processing method security system and displaying the map data transmitted. 32. A center room is provided with a plurality of commander input / output devices, a command length input / output device, and an enlarged display device,
In addition, a plurality of riot police members each have a device for riot workers, and the center system receives the alert issued by the security device installed at the monitoring position, and the alert content is displayed on the input / output device for the dispatcher. In addition, by operating the input / output device for the commander, information necessary for security operations is transmitted / received to / from the equipment of the related riot police, and the enlarged display is made by operating the input / output device for the commander. A system of a center for displaying on the device for monitoring, the content of the alarm is displayed on the input / output device for the orderer based on the reception of the alarm issued by the crime prevention device, and the content of the alarm is selected. A map showing the reporting position of the selected alert content is displayed and the current position of the riot police member is displayed, and the map displayed by the commander instructing the input / output device to transmit. Map based on Data is sent to riot, the riot equipment displays the map data transmitted, by performing display instruction to the dispatcher for input and output devices,
A processing method of a security system, wherein a map showing a report list or a report position is displayed on the enlarged display device. 33. A report issued by a crime prevention device installed at a monitoring position, wherein a center room is provided with input / output devices for a plurality of commanders, and a plurality of riot police members each have a device for riot police members. Is received, and the content of the alarm is displayed on the input / output device for the commander, and by operating the input / output device for the commander, the information necessary for security work is provided with the equipment of the related riot police. A method of processing a system having a center system for transmitting and receiving and a riot police device, wherein the center system receives an alarm issued by the security device,
Based on the reception, the alert content is displayed on the input / output device of the commander, and a map showing the alert position of the selected alert content is displayed by selecting the alert content, and the current status of the riot police member is displayed. The position is displayed, and by the commander transmitting the input / output device,
A method of processing a security system, wherein map data based on a map displayed on the input / output device is transmitted to a riot police device, and the riot police device displays the transmitted map data. 34. An input / output device having a display screen and a processing device are provided, and when an alarm is issued from a crime prevention device installed at a monitoring position, an alarm list or a map showing the alarm position is displayed on the display screen. A method of processing a security system, wherein the display screen displays a plurality of areas in which a security area is divided into a plurality of areas in advance, and the position of the riot police officer in charge of the area is further displayed in the display of the area, When the notification is received, the received notification position is displayed on the screen, and a display for identifying the riot police member corresponding to the notification is performed,
The route to the alarming position of the corresponding riot police member is displayed, and the riot police member near the corresponding riot worker moves in the direction of the corresponding riot worker so as to back up the security of the area of the corresponding riot worker. The processing method of the security system, wherein the instruction to perform is displayed on the display screen, and further, the instruction to move is transmitted to the riot police members in the vicinity. 35. In the processing method according to claim 34, when a signal indicating that the response to the notification has been completed is received, an instruction for returning to the basic standby position is displayed to the riot police members in the vicinity, and A method of processing a security system, wherein an instruction for returning to a basic standby position is transmitted to a member in the vicinity. 36. Processing of a security system, which comprises an input / output device having a display screen and a processing device, receives a report from a security device installed at a monitoring position, and displays a map showing the report position on the display screen. In the method, a plurality of areas obtained by previously dividing the security area into a plurality of areas are displayed on the display screen, the position of the riot police officer in charge of the area is further displayed on the display of the area, and an alert is received. Then, the received alerting position is displayed on the screen, and the processing device selects the riot police member in charge of the alerting based on a predetermined condition based on the current position of the riot police member and the alerting position. Is displayed, and the information indicating the alerting position is transmitted to the selected orbital member, and the alerting position and the route for the selected member to move to the alerting position are displayed. Special Processing method of the security system to be. 37. An input / output device and a processing device are provided, the input / output device has a display means, and when a report issued by the security device is received, a map showing the installation location of the security device is displayed on the display device. Further, operation means for enlarging or reducing the displayed map is provided, and when the operation means is operated, the display range of the map is enlarged or reduced while the installation location of the security device is displayed on the map. A security system characterized by processing as described above. 38. The system has an input / output device and a processing device, and the input / output system has a display means, and when an alarm issued by the security device is received, the installation place of the security device is displayed on a map, A processing method of a security system, wherein when the displayed map is enlarged or reduced, the display range of the map is enlarged or reduced in a state where the installation location of the security device is displayed on the map. 39. A security system processing method comprising an input / output device having a display screen and a processing device, which receives information from a security device installed at a monitoring position and transmits information to a riot police member, The security system sends a dispatch command to the reporting site to the mobile station in charge of the reporting, further sends a map showing the reporting site, sends road information around the reporting site, and goes to the reporting site. The processing method of the security system is characterized in that the arrival route signal indicating that the mobile has arrived at the alarm site is transmitted. 40. The security system processing method according to claim 12, wherein when the current arrival signal is received, the current arrival time is stored in a database, and an output request operation is performed on the security system to issue a warning. A processing method of a security system, wherein the time required for arrival is read out from a database and output for each reception of a signal. 41. A method of using a device used by a riot police member for receiving an alert issued by a security device installed at a surveillance position and instructing the riot police member to respond to the alert from the security center. Receiving and storing the dispatch command sent from the security center, and further receiving and storing the map data indicating the alert position sent thereafter, and also the alarm location of the security device, A method of using a device used by a riot police member, characterized in that the name of the installation place of the security device is received and stored, and the stored contents are displayed by a search operation. 42. An alerting device provided with an input / output device and a processing device, which is installed at a monitoring position, receives an alert, and the alerting content is displayed on the input / output device for the ordering person. A method of processing a security system of a center, which transmits information necessary for security operations to related riot police equipment by operating the input / output device for the dispatcher, based on reception of a report issued by the security device. The details of the alarm are displayed in a list on the output device.The date and time of alarm, details of alarm and address are provided in the list, and the date and time when the alarm is received is displayed in the alarm date and time. When the processing system identifies and displays the content of the alarm based on the identification of the device, and the system searches and displays the address, and when the alarm in the list is selected, the alarm of the selected alarm is issued. A map showing the position is displayed, Processing method of security system, characterized in that the display range of the map is enlarged or reduced by operation. 43. The security system processing method according to claim 42, wherein a map indicating an alarming position is displayed by an operation, and the map is enlarged near the map display unit to enlarge or reduce the map. Reduction means and transmission means for transmitting are provided, and the map is enlarged and reduced by operating the enlargement / reduction means, and data based on the displayed map is operated by operating the transmission means. The method of processing a security system is characterized in that the security system is transmitted to the device. 44. The security system processing method according to claim 43, wherein the system receives position signals from a plurality of MTFs and displays the current positions of the MTFs on a map representing the alert location. A security system processing method characterized by the above.