JP2003216812A - Method and system for procedure and consultation for pension by visit, portable terminal, and processing server for pension by visit - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a method which enables a pension beneficiary or an insured to follow various procedures or have consultations associated with a pension and so on at home without specially visiting a social insurance office, etc. <P>SOLUTION: The method and the system are implemented by including a step wherein a portable terminal inputs a subscribers pension certificate number, a step wherein the portable terminal receives a choice of processing to be actually implemented from a possible procedure and consultation processing menu, a step wherein the portable terminal inputs processing content data, a step wherein the portable terminal generates processing request information, a step wherein the portable terminal sends the processing content data and processing request information to a pension visit processing server, a step wherein the pension visit processing server sends the processing content data and processing request information to a host computer, a step wherein the pension visit processing server receives processing result data obtained by the host computer according to the processing content data and processing request information, and a step wherein the pension visit processing server sends the processing result data to the portable terminal. <P>COPYRIGHT: (C)2003,JPO

Description

Detailed Description of the Invention

[0001]

TECHNICAL FIELD The present invention relates to a pension visit procedure / consultation method, its system, a mobile terminal, and a pension visit processing server.

[0002]

[Background Art] The number of pension consultations is increasing due to an increase in the number of pensioners due to an aging society and reform of the pension system, and the content of consultations is also becoming complicated. Currently, services such as pension consultation and various procedures provided by the Social Insurance Agency can be enjoyed by pension members themselves visiting the relevant social insurance business center or the nearest social insurance office. Or it is done by telephone consultation. However, it is often difficult to handle a complicated consultation or the like only by telephone. In addition, from the perspectives of improving the convenience of pensioners, including the elderly, and improving the services of local government residents, it is required that the social insurance office staff etc. provide on-site consultation and procedures.

In fields other than pension, Japanese Patent Application Laid-Open No. 9-1671
There is a technique as disclosed in 93. This technology
The present invention relates to mobile terminals used for visiting nursing / nursing care. The home-visit nursing support system using this technology uses an electronic notebook-type mobile terminal that stores information about patients scheduled to visit, inputs the care contents performed at the visit destination, and compares it with the scheduled contents. This is to prevent omission of the care contents.

[0004]

In the above disclosed technique, the information about the patient to be visited on the day is transferred from the nursing history database to the mobile terminal in advance, and the scheduled care content is confirmed based on the information. .

However, the pension system is more complicated than the nursing / nursing care system. For example, in order to determine the amount of pension payment, a large-scale calculation is made based on all past payment history of the pensioner. Need to run. Therefore, transfer all payment history data of the subscriber to a small mobile terminal,
The calculation of supply and demand in the mobile terminal is based on the storage capacity,
And there is a problem in terms of processing capacity. Even if such storage / processing is possible, the processing will take a very long time. Therefore, you can use your mobile device to visit the pension
It was difficult to realize the procedure.

[0006] Therefore, the present invention has been made by paying attention to such a conventional problem, and pension members carry out various procedures and consultations about pensions at home without bothering to go to a social insurance office. It is an object of the present invention to provide a pension visit procedure / consultation method, a system therefor, a mobile terminal, and a pension visit processing server that can be carried out.

[0007]

The pension visit procedure / consultation method of the present invention which achieves the above object is a method of performing pension procedure / consultation processing at a pension subscriber's house via a network. The step of the mobile terminal carried by the visitor who visited the house accepting the input of the subscriber's pension certificate number, and the mobile terminal actually carrying out the procedure / consultation processing menu of the mobile terminal. A step of accepting a selection of an implementation process, a step of accepting an input of process content data necessary for the implementation process by the mobile terminal; a step of generating process request information by the mobile terminal requesting the implementation process; A step in which the mobile terminal transmits the input processing content data and the processing request information to a pension visit processing server via a network; A step in which the pension visit processing server transmits the received processing content data and processing request information to a host computer of a social insurance business center;
The step of receiving the processing result data processed by the host computer of the social insurance business center on the basis of the transmitted processing content data and processing request information by the pension visit processing server, and the received processing result data, The pension visit processing server transmits to the mobile terminal via a network.

[0008]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described in detail below with reference to the drawings. FIG. 1 is a system configuration diagram showing the relationship between the pension visit procedure / consultation system of the present invention and pension subscriber A and a social insurance office. This system is mainly a pension visit processing server 100 and a mobile terminal 1 carried by a visitor who visits Mr. A's house from a social insurance office.
01 and 01.

The pension visit processing server 100 is provided in the social insurance business center. This social insurance business center is a central processing facility for pension business nationwide,
A host computer 102 is provided which processes various pensions and saves / manages data for pensioners nationwide. The host computer 102 is connected to a pension information master 102a, which is a database that records attribute information (name, address, pension certificate number, etc.) of pensioners nationwide, pension payment history information, and the like.

The pension visit processing server 100 is connected to the host computer 102, receives various procedure processing requests from the portable terminal 101, and receives the host computer 10
Let 2 perform those processes. The pension visit processing server 100 is a system 103 of social insurance offices nationwide.
They are also connected to each other and send and receive various data to and from each other.

A staff information management master 106, a visit record management master 107, and a processing request database (abbreviated as DB) 108 are connected to the pension visit processing server 100. Both are databases such as relational databases.

[0012] The staff information management master 106 stores ID information (staff ID) and its attribute information (name, etc.) about visitors nationwide. It is referred to in the identification process of the visitor when starting the consultation service (hereinafter, pension service). Detailed description of the visit record management master 107 and the processing request DB 108 will be given later.

The mobile terminal 101 is a terminal in the form of an electronic notebook or a mobile phone, and is connected to the pension visit processing server 100 via a form telephone network. This network may be newly provided for exclusive use, or may use a part of the existing mobile phone carrier network. On the way, an existing relay station or a new dedicated relay station may be used.

The portable terminal 101 is provided with a slot, and the visitor confirmation recording medium 10 carried by the visitor is carried.
4 and individual pension card 105 held by each pensioner
When is inserted, its contents are read. These visitor confirmation recording medium 104 and personal pension card (hereinafter,
The pension card) 105 is a small information storage means such as an IC card. Details such as data contents will be described later.

Further, the portable terminal 101 has an input means such as a keyboard (not shown) for inputting selection input on a menu screen or new address data (processing content data) that needs to be transmitted at the time of address change processing and the like. , A means for connecting to the pension visit processing server 100, a display means for displaying various screens, and the like.

Further, the portable terminal 101 of the present embodiment has a printing means, and prints out the processing result screen 109, and additional material to be mailed by the subscriber A to a social insurance office at a later date ( For example, the barcode 110 attached to a resident's card can be output.

Next, the basic processing procedure of this embodiment will be described. First, the types of pension processing of this embodiment will be described. FIG. 2 is a part of a correspondence table of processing request contents and processing codes. This correspondence table is stored in the pension visit processing server 100. The rightmost column is the processing request content column. Items for pension processing to be carried out at the time of visit such as "pension ledger inquiry" and "trial calculation" are listed. In the processing code column at the left end, processing codes corresponding to the elements in the processing request content column are arranged one-to-one. The processing classification code in the middle column is, for example, the type of pensioner, such as "sailor" or "other" (the calculation method of the pension amount depends on it).
Represents

Next, the procedure for confirming the identity of the visitor will be described. The visitor who arrived at the house of Mr. A, who is a pensioner,
First, the portable terminal 101 and the visitor confirmation recording medium 104
Authenticate yourself using. As a result, Mr. A can confirm that the visitor is certainly a staff member of the social insurance office (or a registered visitor), not a fake person. The procedure of the visitor identification process will be described.

FIG. 3 is a flow chart showing the procedure of the visitor identification process. First, the visitor is the mobile terminal 10
The visitor confirmation recording medium 104 is inserted into the first card slot. The portable terminal 101 reads the inserted visitor confirmation recording medium 104 (step s200).
Then, the password uniquely assigned to each visitor, which is input by an appropriate input means, is accepted (step s201).

The mobile terminal 101 performs a matching process between the password input by the visitor and the password previously recorded in the visitor confirmation recording medium 104 (step s202). In the visitor confirmation recording medium 104, the same information as the information stored in the staff information management master 106 of the pension visit processing server 100, including the password, is recorded. In case of a mismatch, the display is returned to the password input screen.

In the case of a correct match, the employee information data including the password is encrypted (step s20
3), the information is transmitted to the pension visit processing server 100 (step s204). FIG. 4 is a diagram showing a data structure of the transmitted staff data information. Staff ID and mobile terminal No.
Are ID information for identifying the visitor himself and the mobile terminal carried by the visitor, respectively.

As described above, since the same data as that of the visitor confirmation recording medium 104 is stored in advance in the staff information management master 106 connected to the pension visit processing server 100, a match process between the two is performed. (Step s20
5). FIG. 5 is a diagram showing a part of the data structure of the staff information management master 106. In the staff information management master 106, staff IDs, staff names, and passwords are recorded for at least all visitors. In the case of a mismatch, the display is returned to the password input screen again.

In the case of a correct match, the visit record management master 107 of the pension visit processing server 100 issues a visit consultation ID to this mobile terminal (mobile terminal No. 10001) 101 (step s206). This visit consultation ID is ID information for specifying individual visit consultation services (pension processing services), and here, "1234".
5 ”is given.

The portable terminal 101 reads the data recorded on Mr. A's pension card 105 inserted in the card slot (step s207). The pension card 105 stores information (subscriber basic information) configured as shown in FIG. Of these, the pension certificate number is a number that is inherited from the conventional pension handbook and is a number that uniquely identifies each subscriber. And this mobile terminal 1
01 displays the pension processing consultation menu on the display means (step s208). Although not shown, this pension processing consultation menu (hereinafter, consultation menu) may have an image such that the processing request contents in the correspondence table of FIG. 2 are listed.

Next, a procedure for performing the address change process based on the request of Mr. A will be described. FIG. 7 is a flowchart showing a procedure for executing the address change process. The last step of the above-mentioned visitor identification procedure (s20
By selecting the address change menu desired by Mr. A from the consultation menu displayed in 8),
This processing procedure is started.

FIG. 8 is an address change menu screen. There is a field for inputting the pension certificate number of subscriber A and various basic subscriber information. Previous step (s20
The subscriber basic information stored in the pension card 105 read in 7) is already pre-displayed. Only the post-change address column of the new address (4) is blank, and the mobile terminal 101 is ready to accept the input of the new address (step s300). These input data constitute processing content data necessary for processing executed in the pension visit processing server 100 (and the host computer 102).

Next, input means (not shown) on the portable terminal 101 for selecting whether or not there is an attached document necessary for processing
The presence or absence of the attached document selected in step S301 is accepted (step s301). Since the resident card of the subscriber is required for the address change process of this embodiment, "necessary" is set here.
Select.

Next, on the address change menu screen of FIG. 8, the "OK" button is clicked (eg, pressed on the screen when the display means is a touch panel) to generate processing request information (step s302). The processing request information is
It is data for instructing the pension visit processing server 100 to perform various pension processing. This processing request information is encrypted together with the above processing content data before transmission. In this way, if the data transmitted and received between the mobile terminal 101 and the pension visit processing server is always encrypted,
It is possible to prevent the subscriber's personal information from being leaked, and it is possible to obtain a high security effect.

FIG. 9 shows the data structure of the processing request information. The item of the visit consultation ID is the visit consultation I issued in the above-mentioned visitor identification procedure (step s206).
D (12345). In FIG. 9, the processing request ID
Is ID information given by the process request information DB 108 in step (s306) described later. When performing a plurality of processes in one visit consultation, a plurality of process request IDs are given to one visit consultation ID.
It is intended to identify individual pension treatments. The processing code and the processing classification code are in the correspondence table of FIG. Here, the processing code (030) and the processing classification code (001) indicating the address change processing of the classification corresponding to Mr. A's pension type are the data. Information such as the presence or absence of attached documents is recorded in the additional information.

The encrypted processing request information and processing content data are transferred from the portable terminal 101 to the pension visit processing server 100.
(Step s303). Prior to sending
The mobile terminal 101 is line-connected to the pension visit processing server 100 by means of line connection. The line connection may be secured until the processing result is received, or the line may be connected each time transmission / reception is performed.

On the other hand, the pension visit processing server 100 receives the processing request information and the processing content data transmitted from the mobile terminal 101 (step s304). Then, the encryption of the received data is released (step s305). If the descrambling fails, information to that effect is transmitted to the mobile terminal 101 to be displayed on the screen, and the screen returns to the consultation menu screen. When the descrambling is successful, the contents of the visit record management master 107 and the processing request DB 108 are updated (step s306). Specifically, information indicating that the address change pension process has been executed this time, and information such as the result thereof are added to the data contents of both databases 107 and 108.

FIG. 10 shows the data structure of the visit record management master 107. The bottom row shows the data for this visit. In FIG. 10, the visit consultation ID is the visit consultation ID (12345) issued in the above-described visitor identification procedure (step s206).
Is. The visit consultation ID, the terminal number. , Staff ID,
The pension certificate number of the subscriber and each item of the visit consultation implementation date are the visit record management master 1 during the visitor identification procedure.
It may be recorded at 07. Processing request I
D (67890 in the present embodiment) is the processing request DB 10
ID information for uniquely identifying each process, which is given during the update process of No. 8.

FIG. 11 is a diagram showing the data structure of the processing request DB 108. The bottom row shows the data for this visit. The processing request ID is ID information for identifying each pension processing. This step (s30
6), and is added to the processing request information (FIG. 9) and the visit record management master (FIG. 10) as described above. The processing request date in FIG. 11 is the same as the regular visit consultation implementation date. As an example, in this embodiment, 2001
It is April 3, 2013. If the processing is completed on the day of the processing request, the processing date will be the same as the processing request date.However, as will be described later, if necessary attachments are sent to the social insurance office at a later date, the social insurance This is the date on which the remaining processing was performed at the office. In this embodiment, the resident's card will be sent at a later date as will be described later, so this field is blank.

In FIG. 11, the processing request code is a combination of the processing code (030) of this pension processing and the processing classification code (001). In the processing result code column, a code relating to the processing result such as normality / abnormality of the processing result is input. Since this field is filled in after the processing is executed in the host computer 102,
It is still blank here. Information regarding the presence or absence of necessary attached documents is recorded in the processing request additional information column.

Subsequently, the pension visit processing server 100 confirms the presence of attached documents (step s307). If there are necessary attachments, proceed to the next step only if the attachments are prepared. If the attached documents required for processing are not available, a bar code for the visitor to send the attached documents as an additional document to a social insurance office at a later date on the mobile terminal 101, as described later. Perform output processing. On the other hand, when the necessary attached documents are prepared, the pension visit processing server 100
Transfers the processing request information and the processing content data to the host computer 102 (step s308).

On the other hand, the host computer 102 executes processing based on the transferred processing request information and processing content data (step s309). In this embodiment,
The processing for changing the address of subscriber A is executed. This processing result will be transmitted to the pension visit processing server 100.

On the other hand, the pension visit processing server 100 receives the processing result from the host computer 102 (step s310), and based on the processing result, the processing request DB1.
The processing result code is input to the processing result code column 08 (see FIG. 11) (step s311). Then, the processing result data is encrypted (step s312), and the mobile terminal 1
01 (step s313).

The portable terminal 101 receives the address change processing result (step s314) and deciphers it (step s315). After descrambling, the personal result matching process of the process result data is performed (step s316). In particular,
The pension certificate number and subscriber basic information included in the processing result data are compared with the pension certificate number and subscriber basic information recorded on the pension card 105, and it is confirmed whether or not the processing result regarding Mr. A has been transmitted. Check. In the case of no match, a message to that effect is displayed on the display screen, and the screen returns to the consultation menu screen.

As described above, the processing result data is not displayed on the mobile terminal 101 as it is, but the information recorded on the individual pension card 105 is used to perform the processing for the matching of the processing result data. It is possible to reliably prevent leakage of personal information due to another subscriber viewing the important personal information.

If the match is successful, the processing result data is displayed on the screen of the portable terminal 101 (step s31).
7). FIG. 12 is a diagram showing a display screen of the address change processing result. The address column of (3) used to be "Koto-ku ..."
It was changed to "Suginami Ward ...". This is the end of the procedure for the address change process.

Note that the pension processing illustrated here is an address change processing, so it was a type of processing that requires a resident's card as an attached document. However, among pension processing such as calculation of pension receipts (simulation) Many do not require attached documents. In that case, in the above flowchart, the step of inputting the presence / absence of the attachment process on the mobile terminal 101 (step s301), and the pension visit processing server 100
Confirmation of required attachments in step (s30
7) may be omitted.

Next, the procedure for printing out the processing result, printing the barcode attached to the attached document (additional material) to be shipped at a later date, and ending the pension visit process will be described. FIG. 13 is a flowchart showing a procedure of printing out the processing result, printing the barcode attached to the attached document to be shipped at a later date, and ending the pension visit process.

The portable terminal 101 accepts the request of subscriber A regarding whether or not to print out the processing result (step s400). If it is necessary to print out, the processing result screen is output by the printing unit of the mobile terminal 101 (step s401). In this way, by printing out the processing result screen, it is easy for the subscriber to confirm that the processing has been executed reliably, and it is also evidence that the processing was actually performed at this visit. So convenient.

On the other hand, unlike the above embodiment, when it is determined that the resident's card of Mr. A, which is a necessary attached document, has not been prepared today (step s402), the social insurance business center will perform the processing later. To carry out
It will be sent to the Social Insurance Business Center.
Therefore, the processing request ID of this pension processing (“6789
A barcode indicating "0") is output (step s40).
3).

When the process is executed at a social insurance business center or the like later, the bar code is read to specify the process and the process is executed. Note that, as in this example, even if the actual processing cannot be performed on the day of the visit due to a lack of required documents, the portable terminal 101 sends a message to the pension visit processing server 100 (without processing content data). ) By sending only the processing request information,
It is necessary to acquire the visit consultation ID and the processing request ID.

Further, in this example, the address information indicating the address of the social insurance business center (or the social insurance office under its jurisdiction) is printed on the bar code to be printed out and can be used as an address sticker. FIG. 14 is a diagram showing an image of a printed address sticker with a barcode.

The address changing process for Mr. A is completed as described above. Next, it is judged whether or not there is any other necessary pension process (step s404), and if there is, the process proceeds to step s208 in the flow of FIG. Return and select the process from the consultation menu. If there is no other necessary pension processing, Mr. A's personal pension card 105 is used for the mobile terminal 10.
1 card slot (step s40
5) Next, the visitor confirmation recording medium 104 of the visitor is pulled out (step s406), and the present pension visit consultation is completely finished.

Next, a description will be given of the processing performed later (at the computer) of the social insurance business center by using the transmitted bar code. FIG. 15 is a flowchart showing the procedure of the address change process which is executed later by the pension visit processing server 100 of the social insurance business center by using the sent barcode and resident card. Note that such later processing may be performed by the social insurance office having jurisdiction.

For example, the bar code reader of the social insurance office reads the bar code information (processing request ID) printed on the address sticker (step s50).
0). Processing request D based on the read barcode information
A match process with the process request ID of B108 is performed (step s501).

Then, the pension visit processing server 100 confirms the presence of attached documents (step s502), and sends the processing request information to the host computer 102 (step s50).
3), execution of address change processing in the host computer 102 (step s504), pension visit processing server 100
Each step of receiving the processing result information (step s505) and displaying the processing result screen (step s506) is the same as that of the above-described embodiment, and thus detailed description thereof is omitted.

Regarding the processing request information for which additional materials have not been sent for a certain period after the visit consultation by the visitor,
If it is discovered by searching the processing request DB 108 from time to time and a warning message is sent to the system 103 of the social insurance office having jurisdiction over such a processing item, the visitor in charge will be urged to send the material without forgetting. It can be performed.

In this way, when an additional material such as a resident's card to be sent to a social insurance office later is generated, a barcode indicating the processing ID is printed out on the mobile terminal 101 and is sent together with the additional material. If so, process I
The unexecuted processing already specified by D can be smoothly executed at a later date. Furthermore, by displaying a warning message of undelivered scheduled delivery barcode on a system such as a social insurance office, the visitor (or staff) in charge can execute the unexecuted processing without forgetting.

As described above, according to the pension visit procedure / consultation method of the present invention, the processing of the host computer of the existing social insurance business center is used to store the memory / processing on the mobile terminal carried by the visitor. By sending and receiving only the necessary data via the pension visit processing server without applying
It is very convenient for pensioners and insureds to perform various procedures and consultations about pensions at home without having to go to a social insurance office.

The embodiment according to the present invention may be as follows in order to achieve the above object. In the pension visit procedure / consultation method, the step of accepting the input of the pension certificate number of the subscriber is executed by the mobile terminal reading the recorded content of the personal pension card in which the pension certificate number is recorded. After the step of transmitting the processing result data to the terminal, there is a step of judging whether or not the processing result data is certainly of the subscriber, and in the judging step, the processing transmitted When it is determined that the result data does not belong to the subscriber, the processing result data is not displayed on the mobile terminal.

In this case, the processing result data is not displayed as it is on the portable terminal, but the information recorded in the individual pension card is used to make an identification check of the processing result data, thereby making it possible to determine the other pension members. It is possible to reliably prevent leakage of personal information due to another subscriber viewing the important personal information.

Further, in the pension visit procedure / consultation method, in the case where the selected implementation process requires additional materials prepared and shipped by the subscriber at a later date, the portable terminal adds the data to be delivered at a later date. It is assumed that the method has a step of outputting a bar code representing a process ID that identifies the process to be carried out, which is to be attached to the material for shipment. In this way, if additional materials such as a resident's card to be sent to a social insurance office at a later date are generated, a barcode indicating the processing ID etc. is printed out on the mobile terminal and sent together with the additional materials. , The unexecuted process already specified in the pension visit processing server by the process ID or the like can be smoothly executed at a later date. Furthermore, by displaying a warning message indicating that the scheduled date of sending the barcode has been exceeded in a system such as a social insurance office, the visitor (or staff member) in charge can execute the unexecuted processing without forgetting it. .

[0057]

[Effects of the Invention] According to the pension visit procedure / consultation method of the present invention, the pension recipient / insured does not have to go to a social insurance office or the like to perform various pension-related procedures at home.
Can consult, etc.

[Brief description of drawings]

FIG. 1 is a system configuration diagram showing a relationship between a pension visit procedure / consultation system of the present invention and subscribers and a social insurance office system.

FIG. 2 is a part of a correspondence table of processing request contents and processing codes in the system of the present invention.

FIG. 3 is a flowchart showing a procedure of a visitor identity verification process.

FIG. 4 is a diagram showing a data structure of staff information data.

FIG. 5 is a diagram showing a data structure of a staff information management master.

FIG. 6 is a diagram showing a data structure of an individual pension card.

FIG. 7 is a flowchart showing a procedure of address change processing in the system of the present invention.

FIG. 8 is a diagram showing a display screen image of an address change menu.

FIG. 9 is a diagram showing a data structure of processing request information.

FIG. 10 is a diagram showing a data structure of a visit record management master.

FIG. 11 is a diagram showing a data structure of a processing request DB.

FIG. 12 is a diagram showing a display screen image of an address change processing result.

FIG. 13 is a flowchart showing a procedure for printing out a processing result, printing a barcode attached to an attached document to be shipped at a later date, and ending the pension visit processing.

FIG. 14 is a diagram showing an image of a processing result printed out.

FIG. 15 is a flowchart showing a procedure of an address change process based on a bar code and a resident card that are shipped at a later date.

[Explanation of symbols]

100 Pension visit processing server 101 mobile terminal 102 host computer 102a Pension information master database 103 Social Insurance Office System 104 Visitor confirmation recording medium 105 individual pension card 106 Staff Information Management Master 107 Visit record management master 108 processing request DB 109 Process result screen print result 110 barcode

   ─────────────────────────────────────────────────── ─── Continued front page    (72) Inventor Naoki Takahashi             Tokyo Stock Exchange, 1-6-27 Shinsuna, Koto-ku, Tokyo             Hitachi, Ltd. Public Systems Division

Claims (6)

[Claims] [Claim 1] A method of performing procedures / consultation processing relating to a pension at a pension subscriber's house through a network, wherein a mobile terminal carried by a visitor who visits the pension subscriber's house is
A step of accepting an input of the subscriber's pension certificate number; a step of allowing the mobile terminal to select an execution process to be actually executed from a procedure / consultation process menu of the mobile terminal that can be executed; A step in which the portable terminal accepts input of necessary processing content data; a step in which the portable terminal generates processing request information requesting the implementation processing; and the portable terminal in which the input processing content data and the A step of transmitting processing request information to a pension visit processing server via a network; and the received processing content data and processing request information,
The step of the pension visit processing server transmitting to the host computer of the social insurance business center, and processing result data processed by the host computer of the social insurance business center based on the transmitted processing content data and processing request information, A pension visit procedure / consultation, which comprises: a step of receiving the pension visit processing server; and a step of causing the pension visit processing server to transmit the received processing result data to the mobile terminal via a network. Method. 2. The step of accepting the input of the pension certificate number of the subscriber is executed by the portable terminal reading the recorded content of the personal pension card in which the pension certificate number is recorded, and the processing is performed by the portable terminal. After the step of transmitting the result data, there is a step of judging whether or not the processing result data is indeed that of the subscriber, and in the judging step, the transmitted processing result data is The pension visit procedure / consultation method according to claim 1, wherein the processing result data is not displayed on the portable terminal when it is determined that the processing result data is not for a subscriber. 3. When the selected implementation process requires additional material to be prepared and shipped by the subscriber at a later date, the portable terminal attaches to the additional material to be shipped at a later date and sends the additional material. The pension visit procedure / consultation method according to claim 1, further comprising the step of outputting a bar code expressing a process ID for identifying the performed process. 4. A pension visit consultation system having a mobile terminal carried by a visitor visiting a pension subscriber's house and connected to each other via a computer network, and a pension visit consultation system, wherein the mobile terminal is , Means for accepting the subscriber's pension certificate number input, means for accepting selection of an implementation process to be actually implemented from the procedure / consultation process menu of the mobile terminal, and process content data required for the implementation process Means for accepting the input of, processing means for generating processing request information for requesting the execution processing, means for transmitting the input processing content data and the execution processing request information to a pension visit processing server via a network, The processing result data processed by the host computer of the social insurance business center is sent to the pension visit processing server via the network. And a means for transmitting the processing content data and processing request information received from the mobile terminal to a host computer of a social insurance business center, and the transmitted processing. A means for receiving processing result data processed by the host computer of the social insurance business center from the host computer based on the content data and the processing request information, and transmitting the received processing result data to the mobile terminal via a network. A pension visit consultation system characterized by having means for 5. A mobile terminal used in the pension visit consultation system according to claim 4, which is carried by a visitor visiting a pension subscriber's house, and means for accepting an input of the pension certificate number of the subscriber. A means for accepting selection of an execution process to be actually executed from a procedure / consultation process menu that can be executed by the mobile terminal; a means for inputting process content data necessary for the execution process to the mobile terminal; A means for generating processing request information to be requested, a means for transmitting the input processing content data and the processing request information to a pension visit processing server via a network, and processing processed by a host computer of a social insurance business center A means for receiving result data from the annuity visit processing server via a network, the mobile terminal. 6. The pension visit processing server used in the pension visit consultation system according to claim 4, wherein the process content data and the process request information received from the mobile terminal are transmitted to a host computer of a social insurance business center. Means for receiving processing result data processed by the host computer of the social insurance business center based on the transmitted processing content data and processing request information from the host computer, and the received processing result data. , A means for transmitting to the mobile terminal via a network, and a pension visit processing server.