JP4421621B2 - Contract procedure simplification system and contract procedure simplification method - Google Patents

Description

  The present invention relates to a contract procedure simplification system and a contract procedure simplification method.

  When entering prescribed items in contract documents such as contracts and application forms, basic personal information such as name, age, and address is usually entered. This basic personal information is an item that must be entered in each contract and application form, and is an item that is duplicated when creating the contract and application form. When creating various contracts and application forms at various stores, the above-mentioned personal information is written by hand every time, so that it is necessary to fill in the duplication.

On the other hand, a service provider manages user personal information and uses the personal information for marketing. For example, Patent Literature 1 provides a service to a user using an IC card service terminal that transmits and receives data to and from an IC card that stores personal information, and the user's personal information stored in the IC card. A personal information integrated management system comprising a plurality of service systems and a personal information management system that provides a service for managing personal information of users is disclosed. It is possible to provide personal information to the extent permitted by.
JP 2003-44607 A

  However, in the management and utilization of personal information such as the above technology, personal information such as service usage history and hobbies / preferences is mainly used for marketing, and as described above, creating contracts and application forms There was no idea to manage and use personal information in order to reduce duplication of entry effort.

  SUMMARY OF THE INVENTION The present invention has been made in view of the above points, and is a contract procedure simplification system and contract procedure simplification that can reduce the duplication of effort in creating contracts and applications by managing and using personal information. The purpose is to provide a conversion method.

The contract procedure simplification system of the present invention includes a mobile terminal device, a store- side device installed in a store that requests a user of the mobile terminal device to enter a document related to a contract, and the mobile terminal device via a mobile communication network. And an information providing company side system connected to the store side device via a network, wherein the information providing company side system is a user of the portable terminal device. Management means for managing personal information of the user, extraction means for extracting from the management means at least one element information necessary for filling in the document relating to the contract among the personal information managed by the management means, the element information Authentication means for authenticating a user of the mobile terminal device accessing the device, wherein the mobile terminal device is authenticated by the authentication means. The element information downloaded from said extracting means to said portable terminal device in case, and having a transmitting means for transmitting via near field communication to the store-side apparatus.

  According to this configuration, it is possible to manage and use personal information, and to reduce duplication of entry work in creating contracts and application forms. In this case, when a company having many customers executes the function of the information providing company, companies (stores) using the customer's element information can easily gather, and this service can be spread quickly. Further, contract information between the customer and the store can also be collected, and more multifaceted information of the customer can be collected. As a result, such multi-faceted information can also be used for marketing.

In the contract procedure simplification system of the present invention, the information providing company side system includes a billing unit that performs billing processing on the store side device , and the store side device performs near field communication from the portable terminal device. When the transmitted element information is received, the charging means of the information providing company side system is notified of the reception, and the charging means of the information providing company side system notifies the notification from the store side device. Preferably, the billing process is performed on the store side device when received.

In the contract procedure simplification system of the present invention, the store side device includes means for inputting information into a format of a document related to the contract, and the element information transmitted from the portable terminal device by short-range communication is Preferably, it is output to the means and input into the document format relating to the contract .

The contract procedure simplification method of the present invention includes a mobile terminal device, a store- side device installed in a store that requests a user of the mobile terminal device to enter a document related to a contract, and a mobile communication network connected to the mobile terminal device. A contract procedure simplification method for use in a contract procedure simplification system including an information provider company system connected to the store side device via a network, the information provider company side A system managing personal information of a user of the mobile terminal device, extracting at least one element information necessary for filling in a document relating to the contract from the managed personal information, and the information provider side The system authenticates a user of the mobile terminal device accessing the element information, and when the user is authenticated, the element information is stored in the mobile terminal device. A step of downloading, the mobile terminal device, the element information downloaded, characterized by comprising the steps of transmitting via near field communication to the store-side apparatus.

  According to this method, it is possible to manage and use personal information, and to reduce duplication of entry work in creating contracts and application forms. In this case, when a company having many customers executes the function of the information providing company, companies (stores) using the customer's element information can easily gather, and this service can be spread quickly. Further, contract information between the customer and the store can also be collected, and more multifaceted information of the customer can be collected. As a result, such multi-faceted information can also be used for marketing.

In the contract procedure simplification method of the present invention, the information providing company-side system performs a billing process on the store-side device , and the store-side device is transmitted from the portable terminal device by short-range communication. A step of notifying the information providing side system of the reception of the element information when the element information is received, and in the step of performing the accounting process, the information providing company side system receives the information from the store side device. Preferably, the billing process is performed on the store side device when the notification is received.

In the contract procedure simplification method of the present invention, the store side device outputs the element information transmitted by the short-range communication from the portable terminal device to the means for inputting information to the format of the document relating to the contract. The output element information is preferably input in a document format related to the contract .

  According to the present invention, at least one element information necessary for filling in a document related to a contract is extracted from the user's personal information, and the element information is downloaded to a mobile terminal device to a user who has been authenticated to access the element information. The mobile terminal device transmits the element information by short-range communication to the store-side device of the store that provides the document related to the contract, and is received when the store-side device receives the element information. Since the accounting means is notified and the accounting means performs accounting processing, it is possible to manage and use personal information, and to reduce duplication of entry work in creating contracts and application forms.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings. In the present embodiment, a case will be described in which the communication between the mobile terminal and the store side device is non-contact communication. The communication between the portable terminal and the store side device is not limited to non-contact communication, and may be other short-range communication, for example, infrared communication, Bluetooth communication, or optical communication.

  In addition, in the present invention, personal information includes, in addition to basic information such as name, age, and address, additional information such as a user's service usage history and hobbies / preferences as necessary. The element information means at least one piece of information used for this service in personal information.

  FIG. 1 is a diagram showing a schematic configuration for explaining a contract procedure simplification system according to an embodiment of the present invention. The system shown in FIG. 1 is connected to a mobile terminal 1, a mobile communication center 3 connected to the mobile terminal 1 via a mobile communication network 2, and a mobile communication center 3 and a network such as the Internet 4. It is mainly composed of the store side device 5.

  The portable terminal 1 can perform near field communication such as non-contact communication, infrared communication, Bluetooth communication, and optical communication with the R / W 51 of the store side device 5. The portable terminal 1 can send and receive information to and from the mobile communication center 3 via the mobile communication network 2. In addition, the mobile terminal 1 can communicate with other mobile terminals via the mobile communication network 2, and can communicate with other computers via the mobile communication network 2 and the Internet 4. . The mobile terminal 1 has an operating system (mobile device OS), and a browser function, a viewer function, a JAM (Java (registered trademark) Application Manager) and other functions operate on the mobile device OS.

  The mobile communication network 2 is a network between the mobile terminal 1 and the mobile communication center 3. The mobile communication network 2 includes a mobile packet communication network in addition to a normal mobile communication network. The mobile communication center 3 has, for example, an i-mode (registered trademark) server and the like and has a gateway function for connecting the mobile communication network 2 and the Internet 4. Specifically, the mobile communication center 3 has an information distribution function, a mail transmission / reception function, a mail It has a storage function, a contract customer management function, an information provider management function, and an information fee billing function. The network includes the Internet 4 and other networks such as LAN and WAN.

  The store-side device 5 is a device installed in a store that provides documents related to contracts, such as contracts and application forms, and has an R / W 51 that performs short-range communication, such as non-contact communication, with the mobile terminal 1. Further, the store side device 5 is provided with a device (not shown) for receiving the element information from the R / W 51 and inputting the element information to the format of the document relating to the contract. Is printed out or sent to another device. Therefore, when the R / W 51 receives the element information, the R / W 51 transfers the element information to a device for inputting the contract information into the format of the document relating to the contract. Or the data is transferred to another device.

  FIG. 2 is a block diagram showing a schematic configuration of the mobile terminal 1 shown in FIG. Note that the configuration shown in FIG. 2 is simplified for the purpose of describing the present invention, and is assumed to include components mounted on a normal mobile terminal.

  The mobile terminal 1 includes a control unit 11 that controls the entire device, a communication control unit 12 that performs communication with the mobile communication center 3 and the store side device 5 via the mobile communication network 2 and the Internet 4, and various data. Between the input unit 13 for inputting, the display unit 14 for displaying various data and information, the storage unit 15 for storing other data and information including personal information of the user, and the R / W 51 of the store side device 5 A non-contact communication unit 16 that performs non-contact communication, a selection unit 17 that selects element information downloaded from the server of the mobile communication center 3 by individual input of the user or by selection of a user pattern (set), It is mainly composed of an application control unit 18 that activates various applications installed or downloaded in the apparatus.

  The communication control unit 12 receives element information of personal information from the mobile communication center 3 when the element information access application is activated. The communication control unit 12 communicates with other portable terminals via the mobile communication center 3 and communicates with other servers and computers via the mobile communication center 3 and the Internet 4.

  The storage unit 15 stores element information downloaded from the mobile communication center 3. The storage unit 15 has a management table as shown in FIG. 5 and manages element information using this management table. For example, in the management table of FIG. 5, element information items, element information details, a user selection column, and an element information set (set) column are associated. Here, the user selection field is used for the individual selection of the user when transmitting the element information to the store side device 5, and is marked by the user selecting individually. The element information group column is a group in which highly relevant element information is set in advance and the type of the group is described. When the element information is transmitted to the store side device 5, the user selects the type of the set of element information, so that the element information belonging to the set is automatically transmitted to the store side device 5. The configuration and items of the management table are not limited to those in FIG. 5 and can be changed as appropriate.

  The non-contact communication unit 16 has a non-contact communication function, for example, a FeliCa (registered trademark) function, has a FeliCa chip and an antenna, and holds the information by holding it over the R / W 51 of the store side device 5. Read and write. That is, when the non-contact communication unit 16 is held over the R / W 51, the FeliCa application is activated, information is written to a specific area of the FeliCa chip, and information is read from the specific area. Element information is transmitted from the portable terminal 1 to the R / W 51 during this non-contact communication. In the present embodiment, the case where the communication between the mobile terminal and the store side device is a non-contact communication is described, but the present invention is not limited to this, and other short-range communication, for example, infrared communication, Bluetooth communication Communication between the portable terminal and the store side device may be performed by optical communication. In this case, the mobile terminal 1 is provided with a short-range communication unit equipped with an interface for performing infrared communication, Bluetooth communication, and optical communication.

  When transmitting the element information to the store side device 5, the selection unit 17 selects the element information by the user's selection. In this case, when the user individually selects element information, the selection unit 17 extracts the selected element information from the storage unit 15. Further, when the user selects a set of element information, the selection unit 17 extracts element information belonging to the selected set of element information from the storage unit 15.

  The application control unit 18 activates an element information access application or a FeliCa application that is mounted on the device or downloaded. The element information access application is an application that performs an authentication process with the mobile communication center 3 and then accesses an information extraction server described later to upload or download element information. The FeliCa application is an application that registers and deletes services to and from the FeliCa chip of the non-contact communication unit 16, an application that reads and writes values and history from the FeliCa chip, and a communication when the portable terminal 1 is held over the R / W 51 It is an application that starts directly to perform

  FIG. 3 is a block diagram showing a schematic configuration of the mobile communication center 3 shown in FIG. The mobile communication center 3 is a system provided in an information provider, and includes a customer management server 31 that manages customer personal information, and personal information that is used in this service from personal information that is managed by the customer management server 31, that is, elements An information extraction server 32 that extracts and manages information, an authentication server 33 that performs authentication processing when accessing the information extraction server 32, and billing processing when element information is provided to a store having the store-side device 5 A billing server 34.

  The customer management server 31 is a server that manages personal information of a large number of customers, that is, basic information such as names, ages, and addresses, and additional information such as user service history, hobbies and preferences. Such personal information is provided by the user when making a contract with a company having the customer management server 31. For example, when the company having the customer management server 31 is a mobile phone company, the information described in the application form by the user becomes personal information managed by the customer management server 31 when the user purchases the mobile phone. .

  The information extraction server 32 is a server that extracts and manages, from the customer management server 31, element information necessary for using this service from personal information, that is, at least one element information necessary for filling in a document related to a contract. It is. The information extraction server 32 has a management table as shown in FIG. 4, and manages element information using this management table. For example, in the management table of FIG. 4, a user ID and element information are associated with each other. The configuration and items of the management table are not limited to those in FIG. 4 and can be changed as appropriate. In addition to the information extracted from the customer management server 31, the element information managed by the information extraction server 32 includes element information individually uploaded by the user. In this case, the user activates an element information access application, which will be described later, and uploads element information for use in this service to the information extraction server 32.

  The authentication server 33 authenticates the user when the user accesses the information extraction server 32 and downloads the element information from the information extraction server 32 or uploads the element information to the information extraction server 32. The user authentication method is not particularly limited, and a method used in normal authentication processing can be used.

  The accounting server 34 performs accounting processing when providing element information. Here, when providing the element information means, for example, when the element information is transmitted from the portable terminal 1 to the store side device 5 in order to create a document related to the contract in the store. In addition, the start time of the charging process may be, for example, when the store side device 5 receives the element information, notifies the charging server 34 of the reception, and the charging server 34 receives the notification. When the predetermined element information is entered in the document related to the contract and the contract is completed, the billing server 34 is notified from the store side device 5, and the billing server 34 may receive the notification. In the billing server 34, a privilege may be given to the user who provided the element information during the billing process. In this case, the benefit may be in the form of cash back or in the form of a coupon at the information provider.

  Next, the contract procedure simplification method according to the embodiment of the present invention will be described with reference to FIG. In the contract procedure simplification method according to the present invention, at least one element information necessary for filling in a document related to a contract is extracted from the user's personal information, and the element information is transmitted to the user who is authenticated to access the element information. Is transmitted to the mobile terminal 1, and the mobile terminal 1 transmits the element information by non-contact communication to the store-side device 5 of the store that provides the document related to the contract, and the store-side device 5 transmits the element information. Is received, the charging server 34 is notified of the reception and the charging server 34 performs the charging process.

  In the contract procedure simplification method of the present invention, when the mobile terminal 1 simply transmits element information to the store-side device 5, the store-side device 5 requests the element information from the mobile terminal 1, and the mobile terminal 1 1 may transmit element information after confirming element information to be transmitted based on this request. First, a case where element information is simply transmitted from the mobile terminal 1 to the store side device 5 will be described.

  First, the information extraction server 32 extracts element information from the customer management server 31 (ST11). That is, the information extraction server 32 extracts and acquires at least one element information necessary for this service from the personal information managed by the customer management server 31.

  When the mobile terminal 1 downloads element information to use this service from the information extraction server 32, first, user authentication processing is performed (ST12). That is, the mobile terminal 1 activates the element information access application by the application control unit 18 and performs an authentication process for user authentication with the authentication server 33 of the mobile communication center 3. And if user authentication is carried out, the portable terminal 1 will download element information from the information extraction server 32 (ST13). At this time, as the element information to be downloaded, only the element information designated by the mobile terminal 1 may be downloaded, or all the element information acquired by the information extraction server 32 from the customer management server 31 may be downloaded. In the portable terminal 1, the downloaded element information is stored in the storage unit 15 (ST14).

  When the user fills in the document related to the contract, the element information is transmitted to the R / W 51 of the store side device 5 (ST15). In this case, in the mobile terminal 1, the user may individually select element information to be transmitted to the R / W 51, or may select a preset element information set. In the non-contact communication between the mobile terminal 1 and the R / W 51, when the antenna of the non-contact communication unit 16 detects the magnetic field on the R / W 51 side, the application control unit 18 activates the FeliCa application and Element information is transmitted from the terminal 1 to the R / W 51.

  When receiving the element information, the R / W 51 transmits a notification to the effect that it has been received to the accounting server 34 (ST16). That is, the store-side device 5 having the R / W 51 transmits a notification of reception to the charging server 34 of the mobile communication center 3 via the Internet 4. When receiving the notification of the reception, charging server 34 performs a predetermined charging process (ST18). On the other hand, the R / W 51 transfers the element information received from the mobile terminal 1 to an output device. In the output device, a document is created by inputting appropriate element information into a predetermined format of the document related to the contract. Then, the document is printed out or transferred as data to another apparatus (ST17).

  Next, the case where the shop side apparatus 5 requests element information from the mobile terminal 1 and the mobile terminal 1 transmits the element information after confirming the element information to be transmitted based on the request will be described. In this case, when the store side device 5 fills in the document related to the contract, the R / W 51 requests the mobile terminal 1 for element information necessary for filling in the document (ST21). Upon receiving this request, the portable terminal 1 displays the element information included in the request and necessary for document entry on the display unit 14 (ST22). Thereby, the user can confirm what element information the store side needs.

  When the user confirms the element information required by the store (ST23), the selection unit 17 extracts the element information required by the store from the storage unit 15 and transmits it to the R / W 51 (ST24). In this case, in the same manner as described above, when the antenna of the non-contact communication unit 16 detects the magnetic field on the R / W 51 side, the application control unit 18 activates the FeliCa application, and the mobile terminal 1 sends an element to the R / W 51. Send information.

  In such a contract procedure simplification method, it is possible to manage and use personal information, and to reduce duplication of entry work in creating contracts and application forms. In this service, when a company having many customers executes the function of an information providing company, companies (stores) using the customer's element information can easily gather, and this service can be spread quickly. Further, contract information between the customer and the store can also be collected, and more multifaceted information of the customer can be collected. As a result, such multi-faceted information can also be used for marketing.

  The present invention is not limited to the embodiment described above, and can be implemented with various modifications. For example, in the above-described embodiment, the case where the mobile communication center 3 includes all of the customer management server 31, the information extraction server 32, the authentication server 33, and the billing server 34 is described. May be configured to be distributed and arranged via a network in an information providing company, or may be configured so that a part of functions is outsourced to another company. Moreover, unless it deviates from the scope of the present invention, the processing unit and the processing procedure can be appropriately changed and implemented. Other modifications can be made without departing from the scope of the present invention.

It is a figure which shows schematic structure of the contract procedure simplification system which concerns on embodiment of this invention. It is a block diagram which shows schematic structure of the portable terminal in the system shown in FIG. It is a block diagram which shows schematic structure of the mobile communication center in the system shown in FIG. It is a figure which shows the example of the management table in the storage part of a portable terminal. It is a figure which shows the example of the management table in an information extraction server. It is a sequence diagram for demonstrating the contract procedure simplification method which concerns on embodiment of this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Mobile terminal 2 Mobile communication network 3 Mobile communication center 4 Internet 5 Shop side apparatus 11 Control part 12 Communication control part 13 Input part 14 Display part 15 Storage part 16 Non-contact communication part 17 Selection part 18 Application control part 31 Customer management server 32 Information extraction server 33 Authentication server 34 Billing server 51 R / W

Claims (6)

A portable terminal device; a store- side device installed in a store that requests a user of the portable terminal device to enter a document relating to a contract; and the portable terminal device connected to the portable terminal device via a mobile communication network, and the store-side device A contract procedure simplification system including an information provider company system connected to the network via a network,
The information providing company side system includes: management means for managing personal information of the user of the mobile terminal device; at least one element information necessary for filling in the document relating to the contract among the personal information managed by the management means Extraction means for extracting from the management means, and authentication means for authenticating the user of the mobile terminal device accessing the element information,
The portable terminal device transmits the element information downloaded from the extraction unit to the portable terminal device when the user is authenticated by the authentication unit, and transmits the element information to the store side device by short-range communication. The contract procedure simplification system characterized by having. The information providing company side system includes a charging unit that performs a charging process for the store side device ,
When the store-side device receives the element information transmitted from the mobile terminal device by short-range communication, the store-side device notifies the charging means of the information providing company-side system that the information has been received,
2. The contract procedure simplification according to claim 1 , wherein the billing means of the information providing company side system performs the billing process on the store side device when receiving the notification from the store side device. system. The store side device comprises means for inputting information into a format of a document relating to the contract,
The simplified contract procedure according to claim 1 or 2, wherein the element information transmitted from the portable terminal device by short-range communication is output to the means and input to a format of a document related to the contract. System. A portable terminal device; a store- side device installed in a store that requests a user of the portable terminal device to enter a document relating to a contract; and the portable terminal device connected to the portable terminal device via a mobile communication network, and the store-side device A contract procedure simplification method used in a contract procedure simplification system including an information provider company system connected to
The information providing company side system manages personal information of the user of the mobile terminal device, and extracts at least one element information necessary for filling in the document relating to the contract among the managed personal information;
The information providing company side system authenticates a user of the mobile terminal device accessing the element information, and downloads the element information to the mobile terminal device when the user is authenticated;
The mobile terminal device includes a step of transmitting the downloaded element information to the store side device by short-range communication, and a contract procedure simplification method characterized by: The information providing company side system performs a billing process for the store side device ;
The store-side device comprises a step of notifying the information providing side system that the information has been received when the element information transmitted from the mobile terminal device by near field communication is received,
In the step of performing the charging process, the information providing company system, according to claim 4, characterized in that the charging process for the store-side apparatus when receiving the notification from the store-side apparatus Simplified contract procedure. The store side device outputs the element information transmitted by the short-range communication from the mobile terminal device to the means for inputting information to the format of the document relating to the contract, and the output element information is the claim 4 or claim 5 contract procedures simplified method, wherein the input to the format of the documents related to the contract.

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