JP2003216732A - Method for supporting welfare service qualification and program therefor - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To reduce the labor of persons concerned and to shorten their time in qualifying a welfare service that can be received by residents. <P>SOLUTION: A business processing server 111 of an autonomous community sends a portion of necessary recipient qualifications set about the welfare service as situation items of a person himself/herself to a home terminal 101 for display. Next, the business processing server 111 registers selected situation items in an individual qualification-determined situation DB 119 in undetermined setting. Then, the business processing server 111 sends at least a portion of the situation items to a terminal 105 for a medical institution or a terminal 108 for a local welfare commissioner for display. The business processing server 111 changes the selected undetermined situation items into determined items and updates information of the individual qualification-determined situation DB 119. A terminal 126 for a staff member qualifies a recipient of the welfare service based on the determined situation of the individual qualification-determined situation DB 119. <P>COPYRIGHT: (C)2003,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a technology for assisting residents in recognizing welfare services that can be received from welfare services provided by local governments, etc., and is particularly based on information self-reported by residents. It is related to assistive technology to promote the determination of qualification requirements.

[0002]

2. Description of the Related Art Conventionally, in order for residents to receive welfare services, they consult with staff at the local government's window to directly visit the households of the target residents, obtain information from external organizations, etc. , It took a lot of work and time to reach the application. As a method for solving this problem and applying for a welfare service at home, Japanese Patent Laid-Open No. 2000-1
The method described in Japanese Patent No. 1036 has been proposed.

[0003]

According to the above-mentioned conventional method, even if the residents do not bother to go to the counter of the local government, they access the system from home to simulate the welfare service and consult with the staff. It is possible to apply at. However, when certifying after receiving the application, it is necessary to obtain necessary documents from an external organization and the staff must visit the household directly to check the payment requirements, and it can be said that the burden on the local government staff has been reduced. Absent.

An object of the present invention is to reduce the time and labor required by persons involved in welfare service certification.

[0005]

[Means for Solving the Problems] The present invention provides a plurality of welfare service authorization support methods for setting whether or not to receive welfare services to residents according to the confirmation status of a plurality of eligibility requirements set for welfare services. Part of the eligibility requirements is displayed on the first terminal device as the status item of the person himself / herself, and the selected status item is registered in the database in a category meaning undetermined, and at least part of the selected status item Is displayed on the second terminal device, the selected undetermined status item is changed to a classification meaning fixed, the database is updated, and the confirmed status of the eligibility requirements for residents is referred to by referring to this database. Welfare service authorization support technique for displaying information on the third terminal device and registering in the database information about the recipients of the welfare service authorized based on this confirmation status The features.

[0006]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is a block diagram of the welfare service certification support system of this embodiment. The system is a home terminal 1
01, medical institution terminal 10 installed in external institution 104
5. A terminal device such as the terminal 108 for the local welfare officer, a business processing system installed in the local government, and an existing local government system connected to the business processing system. The home terminal 101, the medical institution terminal 105, the welfare officer terminal 108, and the business processing system are the network 130.
, And can communicate with each other.

The home-use terminal 101 is a computer and first terminal device operated by a resident who is going to receive a welfare service or an agent thereof, and is provided with a card reader 103 in addition to an input unit and a display unit. . Home terminal 10
1 accesses the business processing system via the network 130, authenticates the user with the resident card 102, and then registers the status of the person who is the eligibility requirement for the welfare service in the business processing system in the form of self-report. Also, the welfare service that can be received by the business processing system is presented to the user based on the unconfirmed and confirmed payment eligibility requirements. The home terminal 101 mainly functions as a WEB browser.

The medical institution terminal 105 of the external institution 104
Is a second terminal device also serving as a computer operated by a staff member of a medical institution such as a doctor, and includes a card reader 107 in addition to the input unit and the display unit. Terminal 10 for medical institutions
5 accesses the business processing system via the network 130, authenticates the user with the resident card 106, and then performs definite registration with the business processing system regarding the medical-required unconfirmed eligibility requirements of the inhabitants who have been examined.

The public welfare officer terminal 108 is a second terminal device also serving as a computer operated by the public welfare officer, and includes a card reader 110 in addition to the input section and the display section.
The terminal 108 for the welfare officer accesses the business processing system via the network 130, authenticates the user with the resident card 109, and then makes a final registration in the business processing system regarding the unconfirmed receipt and qualification requirements for the civilian relationship of the visiting residents. . Medical institution terminal 105 and welfare officer terminal 1
08 mainly functions as a WEB browser.

The business processing system includes a business processing server 11
1, a staff terminal 126 and a database unit 117. The job processing server 111 is a computer, receives an access from the above terminal device by executing a program installed therein, and accesses a designated database of the database unit 117 in response to a request to store the data. The data is transmitted to the terminal for display, and the data is registered and updated in the database according to the data input from the terminal. Moreover, the welfare service which can be received according to the request from the home terminal 101 is simulated.

The staff terminal 126 is a third terminal device that also serves as a computer and is operated by a staff member of a local government, and includes a printer 127 in addition to an input unit and a display unit. The staff terminal 126 accesses the database of the database unit 117 via the business processing server 111, registers the authorization of service payment in the database for the residents who have completed confirmation of the eligibility requirements for the welfare service, and the printer 127.
The notice to the inhabitants and the list of people who can be certified are output above.

The database (DB) unit 117 includes a personal information management DB 118, a personal qualification confirmation status DB 119, a receiving qualification requirement DB 120, an external institution determination DB 121, a medical institution DB 122, a welfare officer DB 123, and a business ledger DB 12.
4 and the examination information DB 125. The data structure of each database will be described below in order.

The existing system includes existing information 112 such as a resident registry DB 113, a tax information DB 114, and a receipt information DB 115.
And a resident record system 116.

FIG. 2 is a diagram showing the data structure of the personal information management DB 118. Each record stores the user ID, first name kana (surname), first name kana (first name), address, age, sex, date of birth, and external institution name (medical institution name, public welfare officer name). Access the record of the resident who registered using the user ID as the primary key.

FIG. 3 is a diagram showing the data structure of the personal qualification confirmation status DB 119. Each record is a user ID,
It stores the item code, item name, simulation result, confirmation code and external institution code. The record is accessed using the user ID and the item code as the main keys. The item name represents the living condition, physical condition, economic condition, etc. of the corresponding user, and is the eligibility requirement when the user receives the welfare service. Confirmation code is "0" or "1"
, And represents “undetermined” or “determined”, respectively.
“Undetermined” indicates that the residents have set the item by self-report, and “determined” indicates that the undetermined item has been confirmed by the business processing system or an external organization. The external organization code sets the code of the external organization that confirmed the item. The simulation result stores the result of the simulation performed by the business processing server 111 based on the undetermined item and the confirmed item of the user.
The simulation result is "0" for that item.
It is expressed by (No), “1” (OK), and a number indicating the amount of income.

FIG. 4 is a diagram showing the data structure of the eligibility requirement DB 120. Each record is a welfare service name,
It stores the welfare service branch number, item code, and item name. The welfare service name and welfare service branch number are used as main keys to store the requirements for obtaining qualifications for each welfare service provided by the local government.

FIG. 5 is a diagram showing the data structure of the external organization determination DB 121. Each record stores an item code, an item name, an external institution code, and an external institution name. The record is accessed with the item code and the external organization code as the primary keys. The external institution determination DB 121 sets which external institution has the right to determine each item necessary for receiving the welfare service.

FIG. 6 is a diagram showing the data structure of the medical institution DB 122. Each record stores a medical institution code, a medical care subject code, a medical institution name, a medical care subject name, and a medical institution address. The record is accessed using the medical institution code and the medical care department code as the primary keys. Medical institution DB122
Sets the information of the medical institution which is one of the external institutions specified by the local government. In this example, the medical institution code (4 digits)
+ Medical department code (2 digits) = external institution code (6 digits).

FIG. 7 is a diagram showing a data structure of the public welfare officer DB 123. Each record stores a welfare officer code, a welfare officer name kana (surname), a welfare officer name kana (first name), a welfare officer birth date, and a welfare officer address. The record is accessed using the welfare officer code as the primary key. The public welfare officer DB 123 sets information on the public welfare officer, which is one of the external organizations designated by the local government. In addition, in this example, the welfare officer code = the external organization code.

The work ledger DB 124 stores information such as names and types of receiving services for authorized target residents. The examination information DB 125 stores necessary conditions and rules for receiving each welfare service.

FIG. 8 is a flow chart showing the processing flow of the business processing server 111 and the home terminal 101.
The home terminal 101 displays a guide screen when logging in,
The user ID, name and password input by the user are accepted (step 21). Next is the card reader 1
The name and password recorded from the resident card 102 inserted in 03 are read, and both user IDs and passwords are matched and an authentication check is performed (step 22). If the authentication check fails, the process ends. Next, the personal information management DB 118 is searched through the business processing server 111 using the user ID and the name as keys to obtain the relevant personal information (step 23). If no personal information having the same user ID and name is found, the process ends.
Next, the home-use terminal 101 displays the acquired personal information on its display unit (step 24).

FIG. 9 is a diagram showing an example of a screen on which personal information is displayed. The personal information column 301 is a personal information management DB
The name, sex, age and address acquired from 118 are displayed. The person's situation column 305 is an area for inputting the situation of the individual who receives the welfare service, and is composed of check boxes corresponding to the items representing the person's situation. The person's inhabitant information column 308 is a column for displaying existing information, and includes an item indicating the inhabitant information and its display area. Acquisition of existing information 31
The 1 button instructs to display the already registered data in the check box and display area of the status column 305 of the person and the resident information column 308 of the person out of the items of the status column 305 of the person and the resident information column 308 of the person. Button.
The service list 312 button is a button for instructing to display the receivable services in the receivable service list column 315. The clear 313 button is the personal status column 305.
The button for instructing to clear the information input to the terminal and the end 314 button are buttons for instructing the end of the processing.

The receivable service list column 315 displays the name of each receivable welfare service, its eligibility requirement, and its confirmation status. The eligibility requirement is any item in the status column 305 of the person or the resident information column 308 of the person. “Confirmed” is a requirement that has already been confirmed by the business processing server 111 or an external organization and registered in the payment information DB 115 or the personal qualification confirmation status DB 119, and “unconfirmed” is displayed in the check box of the status column 305 of the person. It is a requirement that has not yet been finalized. All of the requirements for each service must be "established" before it is eligible. For example, in the case of "home help service", the requirements for receiving home help service are "resident at home" and "living alone".
It means that you must meet the "neediness". In this example, the XX income amount is the resident information column 3
It is determined as “fixed” from the amount of XX income of 08, and the other eligibility requirements are based on only the input information in the status column 305 of the person, and thus are set to “undetermined”.

The registration 319 button is a button for instructing to register in the personal qualification confirmation status DB 119 the result of the simulation for the welfare service that can be received. The return 320 button is a button for instructing re-execution of the simulation.

Returning to the processing procedure of the home terminal 101, after the personal information is displayed in step 24, the work processing server 111 is displayed.
Sends the status item displayed in the status field 305 of the person to the home terminal 101. The home-use terminal 101 displays the received status item and accepts the selection input for the check box (step 25). Next, acquisition of existing information 31
When the 1 button is pressed, the corresponding inhabitant information and the person's condition are acquired from the existing information 112, and the person's inhabitant information column 30
8 and the status field 305 of the person himself / herself are displayed in the display area and check box (step 26). Service list 3
When the 12 button is pressed, the name of the welfare service and its qualification requirement are displayed in the receivable service list field 315 by referring to the qualification requirement DB 120 (step 2).
7). For each receiving eligibility requirement, the receiving information DB 115 and the individual qualification confirmation status DB 119 are searched, and if the requirement is confirmed, “confirmed” is displayed, and the requirement is indicated in the check box of the person's condition column 305, and is not yet confirmed. If not, "undetermined" is displayed. Other requirements are displayed in space.

Next, the business processing server 111 has a personal information column 301, a principal status column 305, and a principal resident information column 308.
And, the welfare service that can be received is simulated based on the information input or displayed in the receivable service list field 315 (step 28). At this time, the simulation is performed assuming that the “unconfirmed” eligibility requirements are confirmed. Since the contents of the simulation differ depending on the welfare system and the local government, the detailed processing procedure will not be described. Eligibility conditions for each income amount may be finalized at this point. Business processing server 111
Transmits the simulation result to the home-use terminal 101. As a result of the simulation, the home-use terminal 101 highlights the name of the welfare service expected to be receivable among the welfare services displayed in the receivable service list field 315. Acceptable for each welfare service
You may display a character string such as "Unable to receive." Registration 3
When the 19 button is pressed, the confirmation status of the eligibility requirements and the simulation result are displayed in the personal qualification status DB 119.
(Step 29).

When the return 320 button is pressed, the simulation is redone based on the new input to the check box of the person's status column 305. When the clear 313 button is pressed, the contents of the check boxes in the status column 305 of the person are cleared and new input is accepted. When the input in the status column 305 of the person is changed, the “undetermined” display of the eligibility requirement of the receivable service list 315 is also changed accordingly.

Residents using the home-use terminal 101 can estimate the welfare services that can be received and the necessary eligibility requirements by the above simulation. The determination of the status item of the person himself / herself input through the home terminal 101 becomes the basic information for the subsequent determination determination by the external organization.

FIG. 10 is a flowchart showing the processing flow of the business processing server 111 and the medical institution terminal 105. When logging in, the medical institution terminal 105 displays the medical institution code, the medical institution name, and the medical treatment subject name on the guidance screen, and accepts the input of the name from the doctor in charge (step 31). Next, the recorded name is read from the resident card 106 inserted in the card reader 107, and both names are collated to perform an authentication check (step 32). If the authentication check fails, the process ends. Next, the medical institution terminal 105 searches the medical institution DB 122 by using the input medical institution code as a key, acquires medical institution information, and displays the acquired medical institution information on its display unit (step 33).

FIG. 11 is a diagram showing an example of a screen on which medical institution information is displayed. The medical institution information column 501 displays the medical institution name, medical institution code, and address acquired from the medical institution DB 122. The personal information column 504 displays the patient's name, sex, age and address. Status column 5 of the person
09 displays the confirmed status corresponding to each item indicating the status of the person. Each item name is the same as the status item name in the status column 305 of the person. "Probability" is a button for confirming and "Not yet" is a button for not confirming. Every time this button is pressed, "confirmed" and "not yet" are displayed alternately. The personal search 512 button
It is a button for instructing to search the personal information management DB 118 using the medical institution name as a key. The registration 513 button displays the judgment result of the person's status item in the personal qualification confirmation status DB.
119 is a button for instructing registration. Clear 5
The 14 button is a button for canceling the determination result in the principal status column 509 and instructing the principal status column 509 to return to the original display. The end 515 button is a button for instructing the end of processing.

Returning to the processing procedure of the medical institution terminal 105,
After the medical institution information is displayed in step 33, a personal search 51
When the 2 button is pressed, the medical institution terminal 105 searches the personal information management DB 118 by the medical institution name, acquires the personal information of the corresponding patient, and outputs the personal information column 50.
4 (step 34). Next, the business processing server 1
11 retrieves the personal qualification confirmation status DB 119 by using the acquired individual user ID as a key, acquires the confirmation status corresponding to the status item of the person in question, and acquires the medical institution terminal 105.
Send to. The medical institution terminal 105 displays the information in the status column 509 of the person concerned, and accepts an input for confirmation (step 35). Here, the confirmation input is to change a status item, which is unconfirmed (unconfirmed), to a confirmed (confirmed) status item for which the medical institution is responsible. It is not possible to change the confirmed status of status items that the medical institution is not responsible for. Only relevant status items may be displayed. Status items that are not changed are left indeterminate. Patients to be confirmed are limited to those who have been examined by the doctor in charge at the medical institution.

When the registration 513 button is pressed, the medical institution terminal 105 displays the confirmed status column 509 of the person himself / herself.
The record of the patient in the personal qualification confirmation status DB 119 is updated according to the confirmation status of (step 36). The external organization code is set for the item confirmed at this time. When the clear 514 button is pressed, the confirmation status of the status column 509 of the person is returned to the initial display. Each time the personal search 512 button is pressed, the medical institution terminal 105 searches for the next patient in the personal information management DB 118, and if there is a next patient, displays the personal information in the personal information column 504 and personal qualification. The confirmation status DB 119 is searched, the confirmation status of the corresponding record is displayed in the status column 509 of the person, and the confirmation processing is performed for the patient.

FIG. 12 is a flow chart showing the processing flow of the business processing server 111 and the welfare officer terminal 108. The public welfare officer terminal 108 displays a guide screen when logging in, and accepts the input of the name and password from the public welfare officer (step 41). Next is the card reader 1
The name and password recorded from the resident card 109 inserted in 10 are read, and both names and both passwords are matched and an authentication check is performed (step 42). If the authentication check fails, the process ends. Next, the terminal 108 for the welfare officer will use the name of the welfare officer as a key and the welfare officer D
B123 is searched to obtain the welfare officer information, and the obtained welfare officer information is displayed on the display section (step 43).

FIG. 13 is a diagram showing an example of a screen on which the welfare officer information is displayed. The welfare officer information column 701 displays the welfare officer name, welfare officer code, and welfare officer address acquired from the welfare officer DB 123. Personal information column 705
Displays the name, sex, age and address of the target inhabitants who are to be visited. The person's status column 709 displays the confirmed status corresponding to each item indicating the person's status. Each item name is the same as the status item name in the status column 305 of the person.
"Probability" is a button for confirming and "Not yet" is a button for not confirming. Every time this button is pressed, "confirmed" and "not yet" are displayed alternately. The individual search 712 button is a button for instructing to search the personal information management DB 118 using the name of the welfare officer as a key. The registration 713 button is a button for instructing to register the judgment result of the status item of the person in the personal qualification confirmation status DB 119. The clear 714 button cancels the determination result in the principal status column 709, and the principal status column 7
09 is a button for instructing to return to the original display. The end 715 button is a button for instructing the end of processing.

Returning to the processing procedure of the terminal 108 for the welfare officer,
After the display of the information on the welfare officer in step 43, a personal search 71
When the 2 button is pressed, the welfare officer terminal 108 searches the personal information management DB 118 by the name of the welfare officer, acquires the personal information of the inhabitant, and outputs the personal information column 70.
5 is displayed (step 44). Next, the business processing server 1
11 retrieves the personal qualification confirmation status DB 119 using the acquired user ID of the inhabitant as a key, acquires the confirmation status corresponding to the status item of the corresponding person, and the terminal 108 for the welfare officer.
Send to. The welfare officer terminal 108 displays the information in the status column 709 of the person and accepts an input for confirmation (step 45). Here, the confirmation input is to change the status item, which is unconfirmed (unconfirmed), to the confirmed (certain) status item for which the welfare officer is responsible. It is not possible to change the status of confirmation of status items that are not responsible for the welfare officer. Only relevant status items may be displayed. Status items that are not changed are left indeterminate. Residents to be confirmed are limited to those who have been visited by the local welfare officer.

When the registration 713 button is pressed, the consumer welfare officer terminal 108 displays the status field 709 of the person who has been confirmed and input.
The record of the inhabitant in the personal qualification confirmation status DB 119 is updated according to the confirmation status (step 46). The external organization code is set for the item confirmed at this time. When the clear 714 button is pressed, the confirmed status of the status column 709 of the person is returned to the initial display. Each time the personal search 712 button is pressed, the welfare officer terminal 108 searches for the next inhabitant in the personal information management DB 118, and if there is a next inhabitant, displays the personal information in the personal information column 705 and personal qualification. The confirmation status DB 119 is searched, the confirmation status of the corresponding record is displayed in the status column 709 of the person, and the confirmation processing for the inhabitant is performed.

FIG. 14 is a flow chart showing the processing flow of the business processing server 111 and the staff terminal 126. The business processing server 111 is a personal information management DB 11
8. Receiving eligibility requirement DB 120 is searched, each user record of individual qualification confirmation status DB 119 is searched, and all the eligibility requirements are fixed and the receiving service information is extracted for the residents who are eligible to receive the welfare service (step 5).
1). The extracted receiving service information is the user ID, the name of the target person, and the type of receiving service. Next, the business processing server 111 sets the payment amount and the payment start date and the payment end date for each received service extracted by referring to the examination information DB 125, and the target person name, service type, payment amount, start date and end date. The receiving service information consisting of is transmitted to the staff terminal 126. The staff terminal 126 displays this information on the display unit (step 52).

The employee terminal 126 records the receiving service information in the business ledger DB 124 for the target person who is instructed to be certified by the employee (step 53). Next, the staff terminal 126 outputs, on the printer 127, a notice for the residents who receive the welfare service certified according to the staff's instructions, a list of authorized persons, and the like (step 54). Regarding requirements that have not been confirmed among the eligibility requirements of the target inhabitants, the business processing server 111 refers to the external institution determination DB 121 to obtain the name of the external institution that corresponds to that item, and the target inhabitants are examined for the medical institution. Home terminal 10 to receive
Notify 1 or terminal for welfare officer of applicable welfare officer 1
It is possible to notify 08 of the situation of the target residents.

[0040]

As described above, according to the present invention, not only the residents who are the target of the welfare service self-declare the eligibility requirements through the terminals, but also the related external organizations can also receive the residents through the terminals. Since the declared uncertain eligibility requirements can be finalized, it is possible to reduce the time and labor required for the people involved in welfare service certification.

[Brief description of drawings]

FIG. 1 is a configuration diagram of a welfare service authorization support system according to an embodiment.

FIG. 2 is a diagram showing a record format of a personal information management DB 118 according to the embodiment.

FIG. 3 is a diagram showing a record format of a personal qualification confirmation status DB 119 according to the embodiment.

FIG. 4 is a diagram showing a record format of a receiving eligibility requirement DB 120 of the embodiment.

FIG. 5 is a diagram showing a record format of an external organization determination DB 121 according to the embodiment.

FIG. 6 is a diagram showing a record format of a medical institution DB 122 according to the embodiment.

FIG. 7 is a diagram showing a record format of a public welfare officer DB 123 according to the embodiment.

FIG. 8 is a flowchart showing a processing flow of the business processing server 111 and the home terminal 101 according to the embodiment.

FIG. 9 is a diagram showing an example of a screen displaying personal information.

FIG. 10 is a flowchart showing a processing flow of the business processing server 111 and the medical institution terminal 105 according to the embodiment.

FIG. 11 is a diagram showing an example of a screen on which medical institution information is displayed.

FIG. 12 is a flowchart showing a processing flow of the business processing server 111 and the public welfare officer terminal 108 according to the embodiment.

FIG. 13 is a diagram showing an example of a screen on which public welfare officer information is displayed.

FIG. 14 is a flowchart showing a processing flow of the job processing server 111 and the staff terminal 126 of the embodiment.

[Explanation of symbols]

101 ... Home terminal, 105 ... Medical institution terminal, 108
... Terminal for civilian welfare, 111 ... Business processing server, 112 ...
Existing information 119 ... Personal qualification confirmation status DB, 126 ... Staff terminal.

Claims (5)

[Claims] [Claim 1] In a welfare service authorization support method for setting whether or not to receive the welfare service to the inhabitants according to the confirmation status of a plurality of qualification requirements to be set for the welfare service, A part of the status items is displayed on the first terminal device as the status item of the person himself / herself, the selected status item is registered in the database in a category meaning undetermined, and at least a part of the status item is displayed on the second terminal device. The third terminal device that displays the selected status item and changes the status item that has not been determined to a category that means “determined”, updates the database, and refers to the database to determine the confirmation status of the eligibility requirements for residents. The information about the recipient of the welfare service that has been certified based on the confirmation status is registered in the database. Fixed support method. 2. The welfare according to claim 1, wherein a simulation for determining the types of welfare services that can be received is performed based on the selected status item, and the result is displayed on the first terminal device. Service certification support method. 3. Regarding some of the eligibility requirements,
The welfare service authorization support method according to claim 1, wherein the confirmation setting is performed based on the resident information. 4. A program for causing a computer to support welfare service authorization for setting whether or not to receive the welfare service to the inhabitants according to the confirmation status of a plurality of eligibility requirements set for the welfare service. A function of sending a part of the eligibility requirements to the display means for display as a status item of the person, a function of registering the selected status item in the database in a category meaning undetermined, the status item A function of sending at least a part of the above to the display means for display, a function of changing the selected undetermined status item into a category meaning fixed and updating the database, a resident referring to the database A function to send the confirmation status of the eligibility requirement to the display means for display, and before being certified based on the confirmation status. A program for realizing the function of registering information on the recipients of welfare services in a database. 5. A function for simulating a type of welfare service that can be received based on the selected situation item, and a function for sending the result to a display unit for display. The program according to item 1.