JP7287735B1 - Temporary staffing/referral system, staffing/referral method, staffing/referral management device, and staffing/referral program - Google Patents

Abstract

A human resources dispatch/introduction system capable of providing latent employment support for job seekers and resolving the shortage of human resources to be dispatched to visiting destinations. A job seeker terminal held by a job seeker, a facility terminal provided in a facility that dispatches personnel to a specific visit destination, and a personnel dispatch/referral management device, wherein the personnel dispatch/referral management device is , based on a database holding unit holding job applicant information transmitted from the job applicant terminal, visit request information transmitted from the facility terminal, and the job applicant information held in the database holding unit, a matching processing section for extracting job seeker information that matches the visit request information, and the database holding section holds available dates and times for visiting work as the job seeker information. [Selection drawing] Fig. 1

Description

The present invention relates to a staffing/introduction system, a staffing/introduction method, a staffing/introduction management device, and a staffing/introduction program.

Techniques for managing visits of necessary personnel to necessary places include the techniques disclosed in Patent Documents 1 and 2 below. In Patent Document 1, "After searching for a doctor who matches the patient information, the management server saves the patient information and the matching doctor in the storage unit. It is possible to view the patient information stored in and the doctor who matches this, and quickly instruct the doctor to visit the doctor.” It is assumed that the third client computer is installed in a hospital where the doctor is contractually registered (for example, the hospital to which the doctor belongs as a part-time doctor).

In addition, in Patent Document 2, "a doctor manager terminal (owned by a doctor manager of a medical institution) transmits necessary information about a doctor, a doctor terminal (owned by a doctor) transmits doctor information, and a matching device is a reception unit that receives information transmitted from the doctor terminal and the doctor manager terminal, a transmission unit that transmits information to the doctor terminal and the doctor manager terminal, and a doctor database that stores the information received by the reception unit , extracting means for extracting a necessary doctor accepted by the doctor administrator terminal from the doctor database." As a result, the necessary doctors can be dispatched to the necessary medical institutions.

JP-A-2001-297151 JP 2013-137645 A

In recent years, there has been a rapid increase in the number of potential nurses who have acquired a nursing license but are not engaged in practical work. On the other hand, the demand for medical care and nursing care has increased further, and there is concern about a shortage of human resources who are involved in home-visit medical care due to the progress of the aging population in particular. However, the technology described in Patent Document 1 mentioned above is a technology related to matching between a doctor who is already registered with a medical institution and a patient who visits a medical institution. It is a matching technology with For this reason, the techniques described in Patent Document 1 or Patent Document 2 cannot support the employment of job seekers who have given up on working and become latent due to, for example, time constraints.

Therefore, the present invention provides a personnel dispatch/referral system, a personnel dispatch/referral method, a personnel dispatch/referral management device, and The purpose is to provide staffing and placement programs.

The present invention for achieving such an object comprises a job seeker terminal held by a job seeker, a facility terminal provided in a facility that dispatches manpower to a specific visit destination, and a manpower dispatch/introduction management device. , the staffing/introduction management device comprises a database holding unit for holding job seeker information transmitted from the job seeker terminal; visit request information transmitted from the facility terminal; a matching processing unit that extracts job applicant information that matches the visit request information based on the job applicant information, and the database holding unit holds, as the job applicant information, available dates and times for visiting work.・It is a referral system.

According to the present invention, a personnel dispatch/referral system, a personnel dispatch/referral method, a personnel dispatch/referral management device, and a personnel capable of resolving latent employment support for job seekers and a shortage of personnel to be dispatched to visiting destinations Dispatch and referral programs can be offered.

1 is an overall configuration diagram of a staffing/introduction system according to an embodiment; FIG. It is a flowchart which shows the registration process of the nurse in the personnel dispatch / introduction method which concerns on embodiment. It is a figure (the 1) which shows the input screen of nurse information in the personnel dispatch / introduction method which concerns on embodiment. FIG. 10 is a diagram (part 2) showing an input screen for nurse information in the staffing/introduction method according to the embodiment; It is a figure which shows the nurse information database hold|maintained at the personnel dispatch / introduction management apparatus which concerns on embodiment. It is a figure which shows the medical facility information database hold|maintained at the personnel dispatch / introduction management apparatus which concerns on embodiment. It is a flowchart which shows the matching process in the personnel dispatch / introduction method which concerns on embodiment. It is a figure which shows the nurse search screen in the personnel dispatch / introduction method which concerns on embodiment. FIG. 8 is a flowchart showing details of an extraction process (S203) in the flowchart of FIG. 7; FIG. It is a figure which shows the visit information database hold|maintained at the temporary staff dispatch / introduction management apparatus which concerns on embodiment. 4 is a flowchart showing status management in the staffing/introduction method according to the embodiment; It is a figure which shows the status management screen in the personnel dispatch / introduction method which concerns on embodiment. It is a flowchart which shows the emergency response process in the personnel dispatch / introduction method which concerns on embodiment.

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of a personnel dispatch/introduction system, a personnel dispatch/introduction method, a personnel dispatch/introduction management device, and a personnel dispatch/introduction program of the present invention will be described in detail below with reference to the drawings. The staffing/referral system, staffing/referral method, staffing/referral management device, and staffing/referral program described herein are mainly used to dispatch job seekers with specific skills to places visited by recruiting facilities. This is a dispatch/referral system for Candidates with specific skills typically include, but are not limited to, physicians, nurses, caregivers, cooks, and other licensed and/or qualified candidates. . Recruiting facilities are facilities such as medical facilities and nursing care facilities that dispatch job seekers with specific skills to specific visiting destinations. A specific visitor is, for example, a patient, a person requiring support, a person requiring care, or an individual or an organization requiring other support, and is a dispatch destination for a recruiting facility. In the following, for the sake of simplicity, the embodiment will be described by exemplifying a nurse as a job seeker, a medical facility as a recruiting facility, and a patient's home as a visiting destination (dispatch destination for the medical facility). In addition, the same code|symbol is attached|subjected and demonstrated to the same component in each drawing.

≪Temporary staffing/introduction system≫
FIG. 1 is an overall configuration diagram of a staffing/introduction system 1 according to an embodiment. A personnel dispatch/referral system 1 shown in FIG. The medical facility terminal 10 is a terminal device provided in each medical facility, and may be a general personal computer or a tablet terminal. The nurse terminal 20 is a job seeker terminal possessed by each nurse who is a job seeker, and preferably is a mobile terminal device such as a smart phone and has a telephone function. The staff dispatch/introduction management device 30 is a server device that can be network-connected to the medical facility terminal 10 and the nurse terminal 20 via the Internet 2 .

Of these, the staffing/introduction management device 30 stores a staffing/introduction program for implementing the staffing/introduction method in a non-volatile storage unit. Such a staffing/introduction management device 30 includes functional units such as a nurse registration processing unit 31, a facility registration processing unit 32, a matching processing unit 33, a status management unit 34, an emergency response processing unit 35, and a database holding unit 36. Prepare. These functional units are as follows.

<Nurse registration processing unit 31>
The nurse registration processing unit 31 displays an input screen for inputting nurse information to the nurse terminal 20 possessed by a nurse as a job seeker. As will be explained later, the nurse information includes skill information including at least one of licenses and qualifications, and desired conditions such as a desired amount of remuneration and a possible schedule for visiting work. The nurse registration processing unit 31 also creates an account based on the nurse information transmitted from the nurse terminal 20, and stores the nurse information associated with the created account in the database holding unit 36, thereby The registration process of the nurse who is a person is performed. The detailed procedure of the nurse registration processing by the nurse registration processing unit 31 will be described in detail in the personnel dispatch/introduction method below.

<Facility registration processing unit 32>
The facility registration processing unit 32 displays an input screen for inputting medical facility information to the medical facility terminal 10 possessed by the medical facility as the recruiting facility. In addition, the facility registration processing unit 32 creates an account based on the facility information transmitted from the medical facility terminal 10, and stores the registration information of the medical facility associated with the created account in the database holding unit 36. Carry out the facility registration process. The procedure of the medical facility registration processing by the facility registration processing unit 32 will be described in detail in the personnel dispatch/introduction method below.

<Matching processing unit 33>
Based on the visit request information transmitted from the medical facility terminal 10, the matching processing unit 33 extracts nurse information that matches the request information from the nurse information database held in the database holding unit 36. . The matching processing unit 33 also transmits the visit information to the nurse terminal 20, which is the transmission source of the extracted nurse information. Furthermore, the matching processing unit 33 discloses the extraction result to the medical facility terminal 10, and also transmits data of the conclusion document of the visiting work concluded between the medical facility and the nurse to the nurse terminal 20. do. A detailed procedure of such processing by the matching processing unit 33 will be described in detail in the personnel dispatch/introduction method below.

<Status Management Unit 34>
The status management unit 34 manages the current status of home visit work with the nurse terminal 20 that has transmitted the data of the closing document. A detailed procedure for status management by the status management unit 34 will be described in detail in the personnel dispatch/introduction method below.

<Emergency response processing unit 35>
Based on the transmission from the nurse terminal 20, the emergency response processing unit 35 performs processing for enabling communication with the medical facility that requested the visit. The procedure of such processing by the emergency response processing unit 35 will be described in detail in the personnel dispatch/introduction method below.

<Database holding unit 36>
The database holding unit 36 stores the nurse information processed by the nurse registration processing unit 31 in the nurse information database 36a. The database holding unit 36 stores the medical facility information processed by the facility registration processing unit 32 in the medical facility information database 36b. The database holding unit 36 holds the visit information regarding the visit concluded based on the processing in the matching processing unit 33 in the visit information database 36c. Each of these databases will be explained in detail in the staffing/referral method below.

≪Temporary staffing/introduction method≫
Next, a staff dispatch/introduction method implemented by the staff dispatch/introduction program held in the staff dispatch/introduction management device 30 of the above-described staff dispatch/introduction system 1 will be described. The staffing/referral method described herein includes (1) nurse registration processing, (2) medical facility registration processing, (3) matching processing, (4) status management, and (5) emergency response processing. . Each of these processes is executed by each functional unit provided in the temporary staffing/introduction management device 30 . Hereinafter, each process executed by each functional unit will be described based on each flowchart shown below with reference to FIG. 1 .

<(1) Nurse registration process>
FIG. 2 is a flowchart showing nurse registration processing in the staffing/introduction method according to the embodiment. The procedure of the processing shown in this flow chart is carried out by the nurse registration processing unit 31 in the staffing/introduction management device 30 based on the information input from the nurse terminal 20 . The flow in the left column in the flowchart of FIG. 2 shows the processing performed by the nurse registration processing unit 31, and the flow in the right column shows the processing performed by the unregistered nurse terminal 20. FIG. These flows are started when a registration request is made from the nurse terminal 20 to the temporary staffing/referral management device 30 .

3 and 4 are diagrams (part 1) and (part 2) showing nurse information input screens in the personnel dispatch/introduction method according to the embodiment, in which the nurse registration processing unit 31 is a nurse terminal. 20 is a screen to be disclosed.

The nurse registration process will be described below with reference to FIGS. 3 and 4 and further to FIG. 1 in the order shown in the flowchart of FIG.

[Step S101 (Fig. 2)] At step S101, among the plurality of nurse terminals 20, the unregistered nurse terminal 20 owned by the unregistered job seeker receives account creation information, which is one of the nurse information. , to the temporary staffing/introduction management device 30 . At this time, the unregistered nurse terminal 20 transmits the account creation information entered on the first input screen 201 (see FIG. 3) disclosed by the nurse registration processing unit 31 to the staffing/introduction management device 30. do. The first input screen 201 (see FIG. 3) is a screen opened by the nurse registration processing unit 31 in response to a request from the unregistered nurse terminal 20. FIG. The account creation information is personal information of a nurse who is a job seeker, and includes the name and address of the nurse, as well as the telephone number and mail address of the unregistered nurse terminal 20 .

[Step S102 (FIG. 2)] In step S102, the nurse registration processing unit 31 of the staffing/introduction management device 30 receives the account creation information transmitted from the unregistered nurse terminal 20. FIG.

[Step S103 (FIG. 2)] In step S103, the nurse registration processing unit 31 of the staffing/introduction management device 30 generates a one-time password and transmits it to the unregistered nurse terminal 20. FIG. At this time, the nurse registration processing unit 31 transmits a one-time password by SMS (Short Message Service), for example, to the unregistered nurse terminal 20 that has received the account creation information in step S102.

[Step S 104 (FIG. 2)] At step S 104 , the unregistered nurse terminal 20 receives the one-time password sent from the staffing/introduction management device 30 .

[Step S 105 (FIG. 2)] In step S 105 , the unregistered nurse terminal 20 returns the one-time password transmitted from the staffing/introduction management device 30 to the staffing/introduction management device 30 . At this time, the nurse enters the one-time password sent by SMS from the staffing/introduction management device 30 into the second input screen 202 (see FIG. 3) displayed on the nurse terminal 20, and presses the authentication button. By tapping, the one-time password is returned to the temporary staffing/introduction management device 30. - 特許庁

[Step S106 (FIG. 2)] In step S106, the nurse registration processing unit 31 of the staffing/introduction management apparatus accepts the one-time password from the nurse terminal 20, and transmits the accepted one-time password in step S103. Check with the one-time password, and proceed to the next step if they match.

[Step S107 (Fig. 2)] In step S107, the nurse registration processing unit 31 displays the third input screen 203 (see Fig. 3) for inputting the login password to the unregistered nurse terminal 20. do.

[Step S108 (FIG. 2)] In step S108, the unregistered nurse terminal 20 transmits the login password entered in the third input screen 203 (see FIG. 3) to the staffing/introduction management device 30. FIG. Here, as shown in the third input screen 203 (see FIG. 3), the one-time password sent by the nurse registration processing unit 31 to the address of the unregistered nurse terminal 20 is also entered on the third input screen at the same time. 203 and transmitted to the temporary staff dispatch/introduction management apparatus 30. FIG. Thereby, enhancement of security is achieved.

[Step S109 (FIG. 2)] In step S109, the nurse registration processing unit 31 accepts the login password transmitted from the unregistered nurse terminal 20. FIG.

[Step S110 (FIG. 2)] In step S110, the nurse registration processing unit 31 creates an account for the unregistered nurse terminal 20. FIG.

[Step S111 (FIG. 2)] In step S111, the nurse registration processing unit 31 inputs skill information and desired conditions as one piece of nurse information to the nurse terminal 20 for which an account was created in step S110. A fourth input screen 204 to a tenth input screen 210 (see FIGS. 3 and 4) are disclosed.

As shown in FIGS. 3 and 4, the nurse registration processing unit 31 displays a fourth input screen 204 for submitting a nurse license as skill information of a nurse who is a job seeker, and a fourth input screen 204 for submitting identity verification documents. A fifth input screen 205 and a sixth input screen 206 for submitting a photograph of the face for identity verification are disclosed. These fourth input screen 204 to sixth input screen 206 are configured to take pictures of, for example, certificates and documents and upload them.

The nurse registration processing unit 31 also displays a seventh input screen 207 for inputting the working period of the previous job, the name of the hospital, the clinical department, the operation experience, the presence or absence of the specialist nurse qualification, etc. as skill information. In the seventh input screen 207, an input section for the type of qualification is disclosed when an input with a nurse qualification is made. Also, an input column for self-appeal may be provided.

In addition, the nurse registration processing unit 31 has an eighth input screen 208 for setting the desired remuneration amount, for example, the desired amount of additional time remuneration for every 15 minutes, as the desired condition of the nurse who is a job seeker, and the transfer account for the remuneration amount. Disclosed are a ninth input screen 209 for setting and a tenth input screen 210 for setting a possible schedule of visiting work. It should be noted that the available schedule for visiting work shown on the input screen 210 is date and time information, and can be input in units of, for example, 1 hour, 30 minutes, or 10 minutes. This possible schedule includes available visit times, and may include the time from when the job seeker leaves home to when he/she returns home.

[Step S112 (Fig. 2)] In step S112, the unregistered nurse terminal 20 inputs the skill information and desired conditions entered in the fourth input screen 204 to the tenth input screen 210 (see Figs. 3 and 4), It is transmitted to the temporary staffing/introduction management device 30 .

[Step S113 (FIG. 2)] In step S113, the nurse registration processing unit 31 of the staffing/introduction management device 30 receives the skill information and desired conditions transmitted from the unregistered nurse terminals 20 . Then, the skill information and desired conditions received in step S113 are stored in the nurse information database 36a held by the database holding unit 36, along with the account creation information received in step S102 and the login password received in step S109.

FIG. 5 is a diagram showing the nurse information database 36a held in the staffing/introduction management device according to the embodiment. As shown in this figure, the nurse information database 36a stores a plurality of pieces of nurse information registered by the nurse registration processing unit 31 in association with the nurse ID assigned to each nurse terminal 20. do. This completes the registration process for the unregistered nurse terminal 20 .

<(2) Medical facility registration process>
The facility registration processing unit 32 in the staffing/introduction management device 30 performs the registration processing of the medical facility terminal 10 in substantially the same procedure as that described in the nurse registration processing described above, for example. Therefore, detailed description is omitted here. FIG. 6 is a diagram showing the medical facility information database 36b held in the staffing/introduction management device according to the embodiment. As shown in this figure, the medical facility information database 36b holds a plurality of pieces of medical facility information registered by processing in the facility registration processing unit 32 in association with medical facility IDs.

Each piece of medical facility information held in the medical facility information database 36b has a signed form as one piece of information. This template of conclusion documents is a template of the conclusion documents of home visit services to be sent to the nurse terminal 20 in the matching process described below. Although not shown in the illustrated medical facility information database 36b, a configuration may be adopted in which security is strengthened by requesting each medical facility terminal 10 to set a login password.

<(3) Matching processing>
FIG. 7 is a flowchart showing matching processing in the staffing/introduction method according to the embodiment. The processing procedure shown in this flow chart is a procedure performed by the matching processing unit 33 in the staffing/introduction management device 30 based on the information input from the medical facility terminal 10 and the nurse terminal 20 . The flow in the left column in the flow chart of FIG. 7 shows the processing performed by the medical facility terminal 10 that is the source of the visit request, and the flow in the center column shows the processing performed by the matching processing unit 33 . Also, the flow in the right column shows the processing performed by the nurse terminal 20 . These flows are started when a visit request is made from the medical facility terminal 10 to the personnel dispatch/referral management device 30 .

FIG. 8 is a diagram showing a visit request screen in the staffing/introduction method according to the embodiment, and is a screen that the matching processing unit 33 presents to the medical facility terminal 10 that requested the visit request. The matching process will be described below in the order shown in the flowchart of FIG. 7 with reference to FIGS. 1, 8, and other necessary drawings.

[Step S201 (Fig. 7)] In step S201, the medical facility terminal 10 requesting a visit to the patient (hereinafter referred to as the "requesting medical facility terminal 10"), among the plurality of medical facility terminals 10, The request information is sent to the temporary staffing/introduction management device 30 . At this time, the requesting medical facility terminal 10 transmits the visit request information entered in the visit request screen 301 (see FIG. 8) disclosed by the matching processing unit 33 to the staffing/introduction management device 30 .

As shown in FIG. 8, the visit request information is selection information as to whether it is a reservation for a visit after tomorrow or a real-time request for a visit on the same day. Further, it is the selection information of the visiting method, whether the visiting method is a direct visit to the patient's home or a visit after stopping by the medical facility and picking up the instruments. In addition, it is the selection information of the desired visit date and time, the address of the place to be visited, and the selection information of the contents of the treatment. By tapping the search button on the visit request screen 301 disclosed by the matching processing unit 33, the request source medical facility terminal 10 transmits the visit request information entered on the visit request screen 301 to the staffing/introduction management device 30. do.

[Step S202 (FIG. 7)] In step S202, the matching processing unit 33 of the staffing/introduction management device 30 receives visit request information from the medical facility terminal 10. FIG.

[Step S203 (Fig. 7)] In step S203, the matching processing unit 33 can request a visit from the nurse information database 36a (see Fig. 5) based on the visit request information received in step S202. Extract possible nurses. FIG. 9 is a flow chart showing details of the extraction process (S203) in step S203 of the flow chart of FIG. The nurse extraction process will be described below with reference to FIG.

[Step S203a (FIG. 9)] In step S203a, the matching processing unit 33 determines whether or not the reservation types match. Here, the reservation type is either a real-time visit on the same day or a reservation for the next day or later. The matching processing unit 33 determines that there is a match (YES) when even one piece of nurse information including the corresponding time on the day can be extracted from the visitable schedule of the nurse information database 36a (Fig. 5). The process proceeds to step S203b. On the other hand, if there is not even one, it is determined that they do not match (NO), and the process proceeds to step S203e.

[Step S203b (Fig. 9)] In step S203b, the matching processing section 33 determines whether or not the available dates and times match. At this time, the matching processing unit 33 extracts nurse information having an operable schedule (see FIGS. 4 and 5) that includes the desired visit date and time indicated in the visit request information in the nurse information extracted in step S203a. can be extracted, it is determined that the operable days match (YES), and the process proceeds to step S203c. On the other hand, if there is not even one, it is determined that the operable days do not match (NO), and the process proceeds to step S203e.

[Step S203c (FIG. 9)] In step S203c, the matching processing unit 33 determines whether or not the available treatments match. At this time, if even one piece of nurse information including the treatment indicated in the visit request information can be extracted from the nurse information extracted in step S203c, the matching processing unit 33 matches the available treatment. (YES), and proceeds to step S204 (FIG. 7). On the other hand, if there is not even one, it is determined that they do not match (NO), and the process proceeds to step S203e.

[Step S203d (Fig. 9)] In step S203d, the matching processing unit 33 determines whether the distance between the medical facility that requested the visit request and the visit destination is within a predetermined distance range. At this time, if the visit method indicated in the visit request information (see FIG. 8) is pick-up, the matching processing unit 33 stores the nurse information extracted in step S203c as the address of the nurse information and the Calculate the distance between visited destinations. If the visiting method is direct, the distance between the address of the nurse information and the visit destination is calculated for the nurse information extracted in step S203c. If even one piece of nurse information including an address within a predetermined distance (for example, 50 km) can be extracted, it is determined that the distance is within the predetermined distance (YES), and the process proceeds to step S204 (FIG. 7). On the other hand, if there is not even one, it is determined that they do not match (NO), and the process proceeds to step S203e. Steps S203a to S203d above the medical facility may be performed in any order.

[Step S203e (FIG. 9)] In step S203e, the matching processing unit 33 transmits information to the requesting medical facility terminal 10 that it is impossible to introduce a nurse who can be requested to visit, and ends the matching process. Let

[Step S204 (FIG. 7)] In step S204, the matching processing unit 33 discloses the nurse information extracted in step S203d to the medical facility terminal 10 that is the request source.

[Step S205 (FIG. 7)] In step S205, the requesting medical facility terminal 10 selects suitable nurse information from among the nurse information disclosed in step S204, and Send to As a result, when a plurality of pieces of nurse information are extracted, it is possible to select a nurse from among a plurality of pieces of information, taking into consideration desired fees and skills. In addition, when the disclosed nurse information is one, the medical facility terminal 10 of the request source, for example, when it determines to carry out the request in consideration of the desired amount of remuneration, to the personnel dispatch/referral management device 30 to submit the fulfillment request. In addition, even if the nurse information is disclosed, if there is no matching nurse information, the medical facility terminal 10 can terminate the request at this point.

[Step S206 (FIG. 7)] In step S206, the matching processing unit 33 of the temporary staffing/introduction management device 30 receives the selection information transmitted from the requesting medical facility terminal 10 in step S205, and responds to the selection information. The visit request information is transmitted to the nurse terminal 20 that This visit request information is a method corresponding to the visit request information (see FIG. 8) received in step S202.

[Step S207 (FIG. 7)] In step S207, the nurse terminal 20 selected receives the visit request information.

[Step S208 (FIG. 7)] At step S208, the selected nurse terminal 20 inputs a determination as to whether or not to accept the visit request received at step S207. If it is determined not to approve (NO), the process proceeds to step S220.

[Step S209 (FIG. 7)] In step S209, the selected nurse terminal 20 transmits the visit acceptance information to the staffing/introduction management device 30. FIG.

[Step S210 (FIG. 7)] In step S210, the matching processing unit 33 of the temporary staffing/introduction management device 30 receives visit approval information.

[Step S211 (FIG. 7)] In step S211, the matching processing section 33 transmits the document to be concluded as electronic data to the selected nurse terminal 20. FIG. This conclusion document is a document that is automatically created using the template of the conclusion document of the medical facility information associated with the medical facility terminal 10 of the request source from the medical facility information database 36b shown in FIG. is electronic data. It is assumed that this signed document indicates, for example, the amount of remuneration for visiting services. This remuneration amount is, for example, the desired remuneration amount indicated in the nurse information, or an amount obtained by adding transportation expenses to the desired remuneration amount. As a result, the selected nurse terminal 20 can receive the conclusion information as electronic data without going to the requesting medical facility.

[Step S212 (FIG. 7)] In step S201, the matching processing unit 33 performs a visit based on the visit request information received in step S202 and the information corresponding to the nurse terminal 20 that transmitted the visit request information in step S206. create information. Then, the created visit information is saved in the visit information database 36c held by the database holding unit 36. FIG.

FIG. 10 is a diagram showing the visit information database 36c held in the staffing/introduction management device according to the embodiment. As shown in this figure, the visit information database 36c holds a plurality of pieces of visit information in association with reservation IDs. These pieces of visit information are information related to visits concluded by processing in the matching processing unit 33 . By storing such visit information in the visit information database 36c, the matching processing unit 33 terminates the matching processing of the visit request. The list of necessary articles shown in the visit information database 36c of FIG. 10 is a list of articles to be picked up at a medical facility if the visit method is pick-up. On the other hand, if the visit method is direct, it is a list of items to be delivered to the visitor or other designated place in advance.

[Step S 220 (FIG. 7)] On the other hand, in step S 220 , the selected nurse terminal 20 transmits information indicating disapproval of the visit to the staffing/introduction management device 30 .

[Step S221 (FIG. 7)] In step S221, the matching processing unit 33 of the temporary staffing/introduction management device 30 receives information on acceptance of the visit.

[Step S222 (FIG. 7)] In step S222, the matching processing unit 33 transmits information indicating disapproval of the visit to the medical facility terminal 10 that is the source of the request. As a result, the requesting medical facility terminal 10 accepts the information about the disapproval of the visit, and the matching process for the visit request ends.

If there is other nurse information in the extraction information extracted in step S204, the matching processing unit 33 causes the medical facility terminal 10 to re-select matching nurse information from among the other nurse information. may be configured so that one of them can be selected.

<Status management processing>
FIG. 11 is a flowchart showing status management in the staffing/introduction method according to the embodiment. The processing procedure shown in this flowchart is a procedure that the status management unit 34 in the staffing/introduction management device 30 executes based on the information input from the medical facility terminal 10 and the nurse terminal 20 . In the flow chart of FIG. 11, the flow in the left column indicates processing performed by the medical facility terminal 10 that is the request source, and the flow in the center column indicates processing performed by the status management unit 34 . In addition, the flow in the right column shows the processing performed by the nurse terminal 20 that has accepted the visit.

These flows are started when visit information with a reservation date and time of the previous day occurs among the visit information stored in the visit information database 36c (see FIG. 10) of the temporary staffing/introduction management device 30. be. Hereinafter, the status management processing will be described in the order shown in the flowchart of FIG. 11 with reference to other necessary diagrams.

[Step S300 (FIG. 11)] In step S300, the status management unit 34 of the temporary staffing/introduction management device 30 checks the reservation ID (hereinafter referred to as a specific , the departure confirmation process is executed as follows.

-Step S301 (Fig. 11)-
First, in step S<b>301 , the status management unit 34 transmits a departure reminder to the nurse terminal 20 . At this time, the status management unit 34 extracts the nurse ID indicated in the visit information of the specific reservation ID. Then, referring to the nurse information database 36a (see FIG. 5), the nurse terminal 20 corresponding to the extracted nurse ID is selected and a departure reminder is sent.

-Step S302 (Fig. 11)-
In step S302, the nurse terminal 20 to which the departure mind was sent from step S301 receives the departure reminder. FIG. 12 is a diagram showing the status management screen 302 in the staffing/introduction method according to the embodiment, and is the status management screen 302 for the departure reminder received by the nurse terminal 20. As shown in FIG. As shown in FIG. 12, the status management screen 302 has information as to whether the visit method is to directly visit the visiting destination or to visit after picking up necessary items at the facility. In addition, the date and time of the visit to the visited place, information on the medical facility that is the dispatch source to the visited place, and information on the visited place are shown. In particular, as information on visiting destinations, a visiting schedule, type of treatment, and a map to visiting destinations are shown.

The status management screen 302 also displays a current status complete button 302a, an emergency call contact button 302b, and an unvisitable contact button 302c. Of these, the completion button 302a of the current status is a departure completion button for notifying the completion of departure to the visiting destination or requesting medical facility in this step S302. Further, the emergency call contact button 302b is displayed, for example, on the status management screen 302 for all statuses, and the unvisitable contact button 302c is displayed on the departure status management screen among the status management screens 302 for all statuses.

-Step S303 (Fig. 11)-
In step S<b>303 , the nurse terminal 20 transmits the departure completion status to the staffing/introduction management device 30 . At this time, when the nurse taps the departure completion button 302a (see FIG. 12) on the nurse terminal 20 when leaving home, the departure status is transmitted.

-Step S304 (Fig. 11)-
In step S304, the status management unit 34 of the staffing/introduction management device 30 updates the status of the specific reservation ID to departure.

-Step S305 (Fig. 11)-
In step S305, the status management unit 34 transmits the departure status to the requesting medical facility terminal 10, and proceeds to the next step S400.

-Step S306 (Fig. 11)-
Accordingly, in step S306, the requesting medical facility terminal 10 receives the departure status. As a result, it is possible to confirm the progress of the status of the visiting work at the medical facility that requested the specific reservation ID.

[Step S400 (FIG. 11)] Next, in step S400, the status management unit 34 executes reception confirmation processing. Since the reception confirmation process in step S400 is performed by the same procedure as the departure confirmation process in step S300 described above, illustration of the flow here is omitted. In this step S400, the reception status is transmitted to the requesting medical facility terminal 10 in the same procedure as the departure confirmation processing in step S300 described above, and the process proceeds to the next step S500.

[Step S500 (FIG. 11)] Next, in step S500, the status management unit 34 performs arrival confirmation processing at the visited destination. Since the arrival confirmation process in step S500 is performed by the same procedure as the departure confirmation process in step S300 described above, illustration of the flow here is omitted. In this step S500, the arrival status is transmitted to the requesting medical facility terminal 10 in the same procedure as the departure confirmation processing in step S300 described above, and the process proceeds to the next step S600.

[Step S600 (FIG. 11)] Next, in step S600, the status management unit 34 performs a task completion confirmation process for the visiting destination. The job completion confirmation process in step S600 is performed by the same procedure as the departure confirmation process in step S300 described above. In this step 600, the arrival status is transmitted to the requesting medical facility terminal 10 in the same procedure as the departure confirmation processing in step S300 described above, and the process proceeds to step S700. However, the next step S700 can be started when the requesting medical facility terminal 10 receives the job completion status (step S606).

[Step S700 (FIG. 11)] In step S700, the status management unit 34 of the staffing/introduction management device 30 executes departure confirmation processing as follows based on the information from the medical facility terminal 10 of the request source. .

-Step S701 (Fig. 11)-
In step S<b>701 , the requesting medical facility terminal 10 transmits a transfer completion status to the staffing/introduction management device 30 . At this time, the requesting medical facility terminal 10 receives the task completion status in step S606, which is the final step of step S600. As a result, the medical facility that has the requesting medical facility terminal 10 transfers the remuneration amount to the bank account based on the nurse information of the nurse who requested the visit, and then dispatches personnel from the medical facility terminal 10. A transfer completion status is transmitted to the referral management device 30 . The amount of remuneration to be transferred here is the amount indicated in the document, for example, the desired amount of remuneration indicated in the nurse information, or the amount obtained by adding transportation expenses to the desired amount of remuneration.

-Step S702 (Fig. 11)-
In step S702, the status management unit 34 of the temporary staffing/introduction management device 30 updates the status of the specific reservation ID to completion of payment.

-Step S703 (Fig. 11)-
In step S703, the status management unit 34 transmits a transfer completion status to the selected nurse terminal 20. FIG.

-Step S704 (Fig. 11)-
Accordingly, in step S704, the selected nurse terminal 20 accepts the transfer completion status, notifies the selected nurse of the transfer completion, and terminates the status management process.

By implementing the status management as described above, the requesting medical facility can check the status of the visiting work using the medical facility terminal 10 . Further, the requesting medical facility can operate the medical facility terminal 10 to inform the nurse terminal 20 of the nurse who performed the visiting service of the transfer of the remuneration amount. Also, the nurse who performed the home-visit service can confirm the completion of the transfer of the remuneration amount by notifying the nurse terminal 20 .

<Emergency response processing>
FIG. 13 is a flowchart showing emergency response processing in the staffing/introduction method according to the embodiment. The processing procedure shown in this flowchart is a procedure that the emergency response processing unit 35 in the staffing/introduction management device 30 shown in FIG. In the flowchart of FIG. 13, the flow in the left column shows the processing performed by the medical facility terminal 10 that is the requester, the flow in the middle column shows the processing performed by the emergency response processing unit 35, and the flow in the right column. indicates the processing performed by the nurse terminal 20. FIG. The process of registering emergency nurses will be described below with reference to FIG. 1 in the order shown in the flowchart of FIG.

[Step S801 (Fig. 13)] In step S801, the nurse terminal 20 of the nurse in service (referred to as the terminal 20 of the nurse in service) transmits an emergency call to the staffing/introduction management device 30. . At this time, if an unforeseen situation such as a change in the condition of the patient at the visit destination occurs, the nurse who is visiting the service can display the status management screen 302 (see FIG. 12) received by the nurse terminal 20 that he/she carries. By tapping the emergency call contact button 302b, an emergency call is sent to the temporary staffing/introduction management device 30. FIG.

[Step S 802 (FIG. 13)] In step S 802 , the emergency response processing unit 35 of the staffing/introduction management device 30 receives an emergency call from the nurse terminal 20 .

[Step S803 (FIG. 13)] In step S803, the emergency response processing section 35 transmits the telephone number of the medical facility to the nurse terminal 20 that is in service and has transmitted the emergency call in step S801. At this time, the emergency response processing unit 35 refers to the visit information database 36c (see FIG. 10) of the personnel dispatch/introduction management device 30, and finds the medical facility ID corresponding to the nurse terminal 20 that has sent the emergency call. Extract. Then, referring to the medical facility information database 36b (see FIG. 6), the telephone number of the medical facility held corresponding to the extracted medical facility ID is selected and transmitted to the nurse terminal 20 in service.

[Step S804 (FIG. 13)] In step S804, the nurse terminal 20 that is in the process of visiting the medical facility accepts the telephone number of the medical facility.

[Step S805 (FIG. 13)] As a result, in step S805, the nurse terminal 20 making a call to the medical facility makes a call. At this time, when the nurse taps the telephone number accepted by the nurse terminal 20, the call is made.

[Step S806 (FIG. 13)] Accordingly, in step S806, the medical facility terminal 10 accepts the call originated from the nurse terminal 20 who is in the middle of visiting work, and the emergency response process ends. With this kind of emergency response processing, nurses who are visiting patients receive instructions to respond to the medical facility that requested the visit to the patient in an emergency, such as when the condition of the patient being visited changes. becomes possible. Also, the medical facility can refer to the medical record of the patient at the place of visit, etc., and request an emergency service to the patient's home as necessary.

<<Effects of the embodiment>>
According to the embodiment described above, the nurse information held by the database holding unit 36 includes a possible schedule for visiting work, so that nurses who are job seekers can carry out job seeking activities according to their own convenience. can. For this reason, it becomes possible to support the employment of job seekers (nurses) who had no choice but to remain hidden due to time constraints. In addition, since latent job seekers can be unearthed by this, it is possible to solve the shortage of human resources (nurses) dispatched from medical facilities to places visited, for example. In addition, nurse information (that is, job seeker information) includes a desired remuneration amount, so that the job seeker can present a remuneration for his/her home visit service.

In addition, the present invention is not limited to the above-described embodiments and modifications, and includes various modifications. For example, in the process of extracting nurses who can be requested to visit, which has been described with reference to FIG. 9, a determination based on the desired remuneration amount included in the nurse information may be added.

1... Human resource dispatch/introduction system 2... Internet 10... Medical facility terminal 20... Nurse terminal (job seeker terminal)
30... Staffing/introduction management device 31... Nurse registration processing unit (job seeker registration processing unit)
32... Facility registration processing unit 33... Matching processing unit 34... Status management unit 35... Emergency response processing unit 36... Database holding unit 36a... Nurse information database 36b... Medical facility information database 36c... Visit information database 201 to 210... First Input screen to 10th input screen 301... Visit request screen 302... Status management screen

Claims (10)

A job seeker terminal held by a job seeker, a facility terminal provided in a facility that dispatches personnel to a specific visit destination, and a personnel dispatch/referral management device connected to the job seeker terminal and the facility terminal via a network line A temporary staffing and referral system comprising
The personnel dispatch/introduction management device
a database holding unit that holds job applicant information including information on the available date and time of the job applicant's visiting work transmitted from the job applicant terminal and information on the transfer account of the remuneration amount;
A matching processing unit for extracting the job seeker information that matches the visit request information based on the visit request information for the job seeker transmitted from the facility terminal and the job seeker information held in the database holding unit. and,
a status management unit that manages the progress of the visit work by the job seeker ;
The database holding unit further holds visit information related to the job seeker's visit work concluded between the job seeker terminal and the facility terminal based on the extraction of the job seeker information by the matching processing unit. ,
Based on the visit information held in the database holding unit, the status management unit transmits a confirmation message according to the progress status of the visiting work to the job applicant terminal. update the progress of the visit work by receiving the response from the above, and manage the progress of the visit work by transmitting a response from the job applicant terminal to the confirmation message to the facility terminal. , when the facility equipped with the facility terminal that transmitted the visit request information transfers the remuneration amount for the visit work to the transfer account, the completion of the transfer to the transfer account transmitted from the facility By receiving the information and transmitting the received information on the completion of the transfer to the job seeker terminal, the management of the progress of the visit work is completed.
Temporary staffing and referral system. 2. The staffing/introduction system according to claim 1, wherein said database holding unit holds a desired remuneration amount as said job seeker information. 2. The personnel dispatch/introduction system according to claim 1, wherein said database holding unit holds information of at least one of licenses and qualifications as said job seeker information. The personnel dispatch/introduction management device
2. The staffing/introduction system according to claim 1, further comprising a job applicant registration processing unit that displays an input screen of the job applicant information held by the database holding unit to the job applicant terminal. The matching processing unit sends, to the job seeker terminal of the extracted job seeker, a conclusion document of the visit work concluded between the extracted job seeker and the facility holding the facility terminal that transmitted the visit request information. The temporary staffing/introduction system according to claim 1, wherein the data is transmitted. 2. The personnel dispatch/introduction system according to claim 1, wherein the matching processing unit discloses the extracted job seeker information of the job seeker to the facility terminal that has transmitted the visit request information. The staff dispatch/introduction management device has an emergency response processing unit that connects the job seeker terminal to a communication device of the facility according to a request from the job seeker terminal during execution of the visit work based on the visit information. The personnel dispatch/introduction system according to claim 1. a database holding unit for holding job applicant information including information on the date and time when the job applicant can visit the job applicant and information on the transfer account of the remuneration amount, which is transmitted from the job applicant terminal held by the job applicant;
Said visit request information based on said visit request information for said job seeker transmitted from a facility terminal provided in a facility that dispatches personnel to a specific visit destination and said job seeker information held in said database holding unit a matching processing unit that extracts the job applicant information that conforms to
a status management unit that manages the progress of the visit work by the job seeker ;
The database holding unit further holds visit information related to the job seeker's visit work concluded between the job seeker terminal and the facility terminal based on the extraction of the job seeker information by the matching processing unit. ,
Based on the visit information held in the database holding unit, the status management unit transmits a confirmation message according to the progress status of the visiting work to the job applicant terminal. update the progress of the visit work by receiving the response from the above, and manage the progress of the visit work by transmitting a response from the job applicant terminal to the confirmation message to the facility terminal. , when the facility equipped with the facility terminal that transmitted the visit request information transfers the remuneration amount for the visit work to the transfer account, the completion of the transfer to the transfer account transmitted from the facility By receiving the information and transmitting the received information on the completion of the transfer to the job seeker terminal, the management of the progress of the visit work is completed.
Temporary staffing/referral management device. A database holding unit holds job applicant information including information on possible dates and times for visit work of said job applicant and bank account for remuneration, which is transmitted from a job applicant terminal held by said job applicant;
Said visit request information based on said visit request information for said job seeker transmitted from a facility terminal provided in a facility that dispatches personnel to a specific visit destination and said job seeker information held in said database holding unit The matching processing unit extracts the job applicant information that matches
A staffing/introduction method in which a status management unit manages the progress of visiting work by the job seeker ,
The database holding unit further holds visit information related to the job seeker's visit work concluded between the job seeker terminal and the facility terminal based on the extraction of the job seeker information by the matching processing unit. ,
Based on the visit information held in the database holding unit, the status management unit transmits a confirmation message according to the progress status of the visiting work to the job applicant terminal. update the progress of the visit work by receiving the response from the above, and manage the progress of the visit work by transmitting a response from the job applicant terminal to the confirmation message to the facility terminal. , when the facility equipped with the facility terminal that transmitted the visit request information transfers the remuneration amount for the visit work to the transfer account, the completion of the transfer to the transfer account transmitted from the facility By receiving the information and transmitting the received information on the completion of the transfer to the job seeker terminal, the management of the progress of the visit work is completed.
Staffing and referral methods. a procedure for holding, in a database holding unit, job applicant information including information on possible dates and times for visit work of said job applicant and a bank account for payment of remuneration transmitted from a job applicant terminal held by said job applicant;
Said visit request information based on said visit request information for said job seeker transmitted from a facility terminal provided in a facility that dispatches personnel to a specific visit destination and said job seeker information held in said database holding unit a procedure for extracting the job seeker information that matches with the matching processing unit;
a procedure for managing the progress of the job seeker's visiting work by a status management unit;
a procedure for holding, in the database holding unit, visit information related to the visit work concluded between the job applicant terminal and the facility terminal based on the extraction of the job applicant information by the matching processing unit;
a step of transmitting a confirmation message corresponding to the progress of the visit work to the job seeker terminal based on the visit information held in the database holding unit;
By receiving a response from the job seeker terminal to the confirmation message, updating the progress status of the visit work and transmitting a response from the job seeker terminal to the confirmation message to the facility terminal, a procedure for managing the progress of the visit work;
When the facility equipped with the facility terminal that transmitted the visit request information transfers the remuneration amount for the visit work to the transfer account, information on completion of transfer to the transfer account transmitted from the facility. and transmitting the received transfer completion information to the job seeker terminal to terminate the management of the progress of the visit work;
A staffing and referral program that allows a computer to execute

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