JP2003143570A - Method and service system for resident welfare by utilizing catv system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To realize a service system for enabling confirmation of safety of the infirm people. SOLUTION: The service system is provided with a subscriber connection terminal 10 which is given subscriber specifying information and provides a registration indication picture for safety confirmation service (SV) including alarm (AM) report destination information selected from CATV subscribers as an AM report destination in the case of emergency and transmits indication contents on the picture to the CATV station side together with the subscriber specifying information, a database (DB) which holds information of CATV subscribers including the subscriber specifying information, a means 12 which refers to the DB to confirm the transmission source of indication contents information and registers the SV including AM report destination information, a means which monitors a measured value obtained from a gauge with a communication function of water supply, electric power, or gas installed in the house of a customer specified on the basis of customer information of the transmission source confirmed by the DB and generates information of the customer and the AM in the case of abnormality, and a means 12 which notices the customer in whom the AM occurs that the AM occurs and instructs the subscriber connection terminal of the AM report destination registered by the customer to display the request for confirmation of safety of the customer in the case of no improvement of measured value transition.

Description

Detailed Description of the Invention

[0001]

TECHNICAL FIELD The present invention relates to a CATV (Cable
The present invention relates to a resident welfare service system and a resident welfare service method for supporting a resident welfare service for confirming the safety of CATV subscribers using a television system.

[0002]

2. Description of the Related Art As is well known, in recent years, a CATV system is mainly a city type CATV. This urban type C
ATV provides dozens of channels of TV broadcasting services on a regional basis, but there are CATV service providers that provide not only TV broadcasting but also telephone services, Internet connection services, etc. ing.

[0003] CATV is a service rooted in the area. In the service target area, a trunk line made of an optical cable or a coaxial cable is finely laid, a branch line is led to a subscriber's home, and a television receiver is connected via an adapter. ,
You can watch TV broadcasting channels according to the contract contents,
If you have a subscription telephone contract, you can make a dial call with a subscriber's telephone of the public network by connecting to the telephone through an adapter. Also, if you have a contract for a data communication service, a cable modem. It has been developed as a multimedia service system capable of two-way communication, such that connecting to a personal computer at home via the Internet enables Internet connection and enjoys the constant connection service of the Internet. .

On the other hand, with the progress of nuclear families, the number of elderly households is increasing, and in the urban areas, the exchange between neighboring residents is weak, and the emergency situation in the elderly households is overlooked. The number of cases that are becoming important is increasing.

In order to eliminate the tragedy, it is important for the local residents to interact with each other on a daily basis, but it is a fact that urban residents who are busy with their lives and work cannot afford to look to their neighborhood. In addition, the administrative side cannot afford to pay attention to elderly households due to the urgent budget and insufficient staffing.

Therefore, it is urgently necessary to take some measures, but until now, no solution has been made.

[0007]

[Problems to be Solved by the Invention] As described above, it is not uncommon for elderly households in urban areas to be tragedy unknowingly in the unique living environment of the city, such as the delicate human relationships between local residents. .

However, since urban areas are fully equipped with living infrastructure, the living conditions of residents can be predicted to some extent by using the information generated by these infrastructures. For example, if the usage of water, gas, or electricity shows abnormal values, or newspapers and mails are still accumulated, it can be inferred that the residents of the house have an abnormal situation. .

On the other hand, there is a CATV system as a media service that is rooted in the area, but this CATV system is capable of two-way communication. Therefore, this two-way communication function is used for exchanging information for the welfare of residents. It seems possible. That is, a meter for electricity, gas, water, etc. is provided with a communication function, the measurement value information of the meter is transmitted using a communication line, and the center side collects it, and calculates the usage charge for each contracted household. Although an automatic meter reading system has been put to practical use, if there is a concern about abnormalities by constantly or periodically monitoring the measured value information of a measuring meter with a communication function used in the automatic meter reading system, a nearby CATV
It is a form of use in which subscribers are notified or administrative agencies are notified.

Therefore, the object of the present invention is to
A resident welfare service system using the CATV system that uses the CATV system, which is closely related to the area, to supplement the living environment such as delicate human relations between local residents and to assist the vulnerable such as elderly households in an emergency. To provide a welfare service method for residents.

[0011]

In order to achieve the above object, the present invention is configured as follows.

That is, the present invention is a CATV subscriber side connection terminal provided with information for identifying a subscriber in a CATV system, and is selected from among CATV subscribers as an alarm notification destination in an emergency. The CATV station side is provided with the registration instruction screen for service registration for confirming the safety including the alarm notification destination information and the information for specifying the instruction content information input on this screen CATV subscriber connection terminal to be transmitted to the CATV, a database provided on the CATV station side, which holds information on the CATV subscriber including the information for specifying, and the instruction content information with reference to the information in this database. Means for registering the service including the alarm notification destination information, and the transmission confirmed by the database. Usage status by monitoring the measured value obtained from at least one measuring instrument with communication function of water, power or gas equipment installed for the residential unit of the customer specified based on the original applicable customer information If there is an abnormality in the customer, a means to generate the customer's information and an alarm, and if an alarm occurs, the alarm is notified to the customer, and if there is no improvement in the transition of the weighing value, the customer Means for instructing the CATV subscriber of the alarm notification destination registered at the time of service registration to issue an alarm display instruction to the CATV subscriber-side connection terminal of the alarm notification destination subscriber in order to request the confirmation of the safety of the customer who generated the alarm. To do.

That is, the present invention has a function of displaying an alarm and displays a broadcast program on a television display means via a CATV subscriber side connection terminal provided with information for identifying a subscriber in the CATV system. The target is a CATV system capable of two-way communication for viewing and
For a safety confirmation service that the CATV station side holds a database of CATV subscriber information including the above-mentioned information for specifying, and alarm notification destination information selected from CATV subscribers as an alarm notification destination in an emergency Using a database for residents' welfare services in which the information of each customer is registered, the measured value obtained from at least one of the measuring instruments with communication function of the water, electric power or gas equipment installed for the customer's residential unit is monitored. If there is an abnormality in the usage situation, the customer's information and an alarm are generated, and when the alarm occurs, the alarm is notified to the subscriber side connection terminal of the customer and the alarm is displayed and the weighing value is displayed. If there is no improvement in the transition of the alarm, the alarm is sent to the CATV subscriber of the alarm notification registered for the customer. In order to confirm the safety requirements of the customer, in which so as to alarm display instructs the display instruction of the alarm to the CATV subscriber side connection terminal of the alarm notification destination subscriber.

Further, the subscriber-side connection terminal is provided with at least one of a warning sound generating means and a light-emitting means for alarm display, and the alarm notification and the alarm display by the display instruction are connected to the subscriber side. When the television receiver connected to the terminal is off, it is carried out by the warning sound generating means or the light emitting means of the subscriber side connection terminal,
When the television receiver is on, a message corresponding to the content of the alarm is displayed on the screen.

In the present invention, along with the progress of automatic meter reading technology in recent years, there is a movement to rationalize the meter reading work by collecting the measured value from a meter for water, electricity or gas through a communication line. Yes, water, electricity, and gas
It is indispensable, and if a meter (water meter, electric power meter, or gas meter) that supports automatic meter reading is installed in the customer, by monitoring the changes in the usage status of water, electricity, or gas. Focusing on the fact that it is possible to grasp the extent to which the consumer's living situation is based on the trends in the usage situation, when an unusual abnormality is found in the usage situation of water, electricity or gas, an emergency situation occurs in the monitored customer. Therefore, an alarm is generated, the subscriber side connection terminal installed in the consumer is notified of the alarm, the alarm is displayed, and the user is alerted. If the user responds to the alarm display, the usage status obtained from the weighing instrument that has been monitored changes from the abnormal status up to now in the direction of improvement. If the reaction to the alarm is recognized in this way, the safety of the user can be confirmed by this reaction. When no reaction is recognized (that is, when the safety cannot be confirmed), the safety of the user who presents the abnormality to the preregistered CATV subscriber via the subscriber's subscriber side connection terminal is confirmed. The alarm notification of is sent and the alarm is displayed and notified.

[0016] The alarm notification destination may be the monitored organization side or the related organization side such as police, firefighting, local government, welfare officers, volunteers, etc. Single-person households who can promptly deal with emergency situations by notifying a third party , It will be a safety confirmation system useful for welfare policies such as elderly households.

In particular, by utilizing the CATV system, which is an interactive multimedia service closely related to the area,
Welfare services for local residents, especially safety, by utilizing the subscriber's personal information provided on the TV station side and the unique information of the subscriber's CATV connection device necessary for the CATV service and various individual operations and information exchange functions for this. It is possible to open up the way for monitoring and building a notification network when an abnormality is detected. Therefore, it is possible to provide a life safety network useful for an aging society in the future.

[0018]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described in detail below with reference to the drawings.

FIG. 1 is a block diagram showing a basic system configuration example of the system of the present invention. In FIG. 1, 10 is CA
A TV center side system, 20 is a transmission system, and 30 is a subscriber side system. CATV center side system 10
Provides a large number of channels to the viewer. For pay channels, the signal is scrambled by the scramble encoder 11 and mixed with other general signals and data from the computer 12 by the signal mixer 13 for transmission system. 20 and data sent from the user side via the transmission system 20 to the upstream communication modem 14
The data can be received via the computer, loaded by the computer 12, and subjected to required processing.

In the subscriber side system 30, the signal sent through the transmission system 20 is received through a CATV connection device 31 called a converter or a home terminal, where the scramble is descrambling and a television receiver (or a television monitor). Device 32 to select a desired channel by operating the remote controller 32 so that the video of the program broadcast on that channel can be viewed.

FIG. 2 is a block diagram showing the CATV connection device (converter or home terminal) 31 in the subscriber side system 30. In FIG. 2, 3
Reference numeral 101 is a demultiplexer / distributor, 3102 is a CATV tuner, 3103 is a descramble circuit, 3104 is an IF demodulation circuit, 3105 is a timing signal detection unit, 3106 is a voice multiplex demodulation circuit, 3107 is a control circuit, 31
Reference numeral 08 is an on-screen control unit, 3109 is an input switching unit / volume control unit, 3110 is an LED display unit, 3111 is a key / remote control receiving unit, 3112 is a buzzer, 3113 is a communication unit unit.

Of these, the demultiplexer 3101 branches the signal from the CATV center side system 10 input from the cable input / output terminal, outputs the trunk system to the CATV tuner 3102, and the branched signal is a through output signal. Or output a data signal to be sent to the station side as an upstream data signal to the cable input / output terminal.

The CATV tuner 3102 is for extracting the TV video signal of the channel selected and instructed by the user from the signal input from the demultiplexer 3101. The descramble circuit 3103 is extracted by the CATV tuner 3102. The IF demodulation circuit 3104 is a circuit that descrambles the TV video signal of the channel and outputs it as a normal TV video signal. The IF demodulation circuit 3104 outputs IF (of the signals from the CATV tuner 3102 output via the descramble circuit 3103). The intermediate frequency) video / audio signal is demodulated and output as a baseband video signal and an audio multiplex signal.

Further, the timing signal detecting section 3105 is
Based on the signal output from the CATV tuner 3102,
The scrambling timing signal is extracted and supplied to the control circuit 3107. The audio multiplex demodulation circuit 3106 decodes the audio multiplex signal from the IF demodulation circuit 3104, and outputs the left / right channel audio signal during stereo broadcasting. It outputs separately, and outputs the same audio signal to the left and right channels during monaural broadcasting, and outputs one or both of the dual audio from the left and right channels under the control of the control circuit 3107 when receiving dual audio broadcasting. The output mode is controlled to output the audio signals of the left and right channels.

The control circuit 3107 is the CATV.
It plays a central role in controlling the connection device 10, and is mainly configured by a microprocessor, processes a reception signal from the key / remote control receiving unit 3111, selects a channel, and outputs an LED.
It controls various controls such as display.

On-screen control section 3108
Is a circuit that generates a superimpose screen such as channel, volume, voice input display, and a blue back screen when a menu is selected. The input switching unit / volume control unit 3109 is an external input (VTR input, etc.)
And a signal of a channel selected by the CATV tuner 3102, a volume control, a video / audio mute, and the like. The LED display unit 3110 displays the channel under the control of the control unit 3107, and the CATV. The status of the connection device 31 is displayed and the arrival of information regarding the contact information regarding the parcel delivery service is displayed.

The key / remote control receiver 3111 receives an operation signal from the remote control device 33 and passes it to the control circuit 3107. The power supply is turned on / off, the channel is selected, and the volume is adjusted.
It receives a command signal such as a menu and passes it to the control circuit 3107. Further, the buzzer 3112 generates a buzzer sound under the control of the control circuit 3107, and is used for informing the start of the announcement broadcast and the like.

Further, the communication unit section 3113 is a measuring instrument with a communication function of the lifeline consumer side equipment, that is,
An interface unit for communicating with a measuring instrument with a communication function such as a water meter, a gas meter, or an electric power meter installed on the consumer side of equipment closely related to daily life such as water, gas, or electric power. Control of the control circuit 3107 Based on the above, it has a function of requesting a weighing instrument with a communication function to transmit weighing value information and passing the received weighing value information to the control circuit 3107. Accordingly, the control circuit 3107 is configured to transmit the command function of the communication request to the communication unit section 3113 and the received weighing value information to the center side.
It has a function to pass to.

FIG. 3 is an external view of the remote controller 33.
As shown in FIG. 3, the remote control device 33 is a multi-tone switch that is a button that can sequentially switch the voices in the order of main->sub-> main / sub->main-> in the case of audio multiplex broadcasting. A button 3301, a power button 3302 for turning on / off the power, a message button 3303 for displaying a message from a CATV station, a notification button 3304 for selecting a notification broadcast, and a program guide sent from the broadcast station. Program guide button 3 to select broadcasting
305, a cancel button 3306 for canceling the registered contents, a left / right shift button 3307 used for volume adjustment and cursor shift operation in the left / right direction on a selection screen such as a menu, channel selection, item selection on the menu screen, item Numeric keypad 330 used for input, etc.
8, a display button 3309 for displaying the state of the channel and the audio mode, a menu button 3310 for displaying a menu on the TV screen, a confirmation button 3111 for instructing the determination of the selected item, a channel selection and a vertical direction on the menu screen. There is an up / down shift button 3112 used for cursor shift operation, and an operation signal of a function assigned to the operated button is wirelessly transmitted (infrared ray or ultrasonic wave) from the remote control device 33 to the CATV connection device 31 by operating each button. It has become so.

FIG. 4 shows a front external view of the CATV connection device 31. As shown in FIG. 4, the CATV connection device 31 has a power switch 3 on the front panel, which is a switch for operating the power supply.
11, a channel display unit 312 that displays the currently selected broadcast channel, a standby indicator light 313 that lights up when the power supply is in a standby state, a pay indicator light 314 that is displayed when the program being viewed is charged, and a notification from the CATV station Notification indicator 315 that lights up when there is a broadcast, remote control receiver 316 that receives a transmission signal from remote control device 33, and CATV
There are a message indicator 317 that lights up when there is a message from the station, a volume adjusting operation switch 318 for volume adjusting operation, a channel selecting switch 319 for channel selecting operation, and the like.

The system of the present invention uses the CAT as described above.
Send the menu screen from the CATV station side using the V system, receive it on the user side and display the menu screen on the television receiver 32, select the emergency resident welfare service on the menu screen with the remote control device 33, and By inputting or selecting various items, use emergency welfare services such as monitoring the emergency situation from the usage situation of water, electricity, gas, etc. and letting neighbors be notified and making arrangements. It was made possible. The mechanism is explained.

FIG. 5 is a conceptual diagram of a software system configuration required for emergency welfare services. 51 is CA
The functional elements on the TV station side, 52 are functional elements on the home side (user side), and 53 is a constituent element of public institutions such as businesses such as water, electricity, or gas.

On the home side 52, a CATV connection device 31 and a television receiver 32, which are home terminals for viewing CATV, and a measuring device 40 such as a water meter, an electric power meter, or a gas meter are installed. The weighing device 40 has a communication function, and can transmit the weighing value to the monitoring system 53a of the business entity side 53 via a communication line. In addition, the scale 40 on the home side 52
Is connected to the CATV connection device 31 of the home, and the measured value can be input to the CATV connection device 31.

As shown in FIG. 5, as the CATV station side functional element 51, a service reception registration function 51a for registering a service reception from a user (CATV subscriber) to the computer 12 of the CATV station, an abnormal use is registered. There is an abnormal ministry notification function 51b for notifying, a neighbor response request function 51c for requesting a response to the neighborhood, a station side monitoring system 51d for detecting an emergency situation, and a CATV subscriber as a database on the CATV station side. A customer database (DB) 51f which is a database of information regarding
Customer resident welfare information file 51g, which is a database of customer welfare information, customer monitoring (customer usage status) file 51d-4, which is a database of customer monitoring data, and alarm content file 51h in which alarm content is registered. There is a customer-specific alarm notification destination file 51e which is a database in which information of customer-specific alarm notification destinations is registered.

The station side monitoring system 51d for detecting an emergency includes an abnormal value setting function unit 51d-1, a monitoring function unit 51d-2, an abnormal value grasping function unit 51d-3,
The above-mentioned customer usage status file 51d containing the usage status data for each customer for water, gas, electricity, etc.
Have -4.

The abnormal value setting function unit 51d-1 is a function unit for individually setting a value of a level considered as an abnormal value for the usage situation of each customer as a detection reference value for detecting an emergency occurrence. Therefore, the monitoring function unit 51d-2 does not use the operator side 53, but the CAT of the CATV viewing contract home.
The measured value from the measuring instrument 40 sent via the V-connecting device (home terminal) 31 is monitored for each home, and the monitored information is stored in the customer-based usage status database 51d-4 as the usage status for each customer. It has a function of updating or updating. Further, the abnormal value grasping function unit 51d-3 refers to the customer use situation database 51d-4 and carries out a process of grasping an abnormality for each customer based on the abnormal value set value for each customer.
The recognized abnormality is configured to be given to the abnormal use notification function unit 51b or the neighborhood response request function unit 51c.

Further, in this system, the monitoring system 53a of the business operator 53 is provided for the residents 'welfare service target persons other than the CATV subscribers and the residents' welfare service target person when the measuring device 40 cannot connect to the CATV connection device 31.
More monitored by customer for abnormalities,
If you are concerned about abnormal usage, you may be notified of the information, or the monitoring system 5 of the business operator 53
Measured values from the household weighing machine 40 obtained in 3a are transmitted from the business operator 53 and monitored for each household,
The usage information database 51d-4 for each customer has a function of accumulating or updating the monitored information as the usage status for each customer.

Also in this case, the abnormal value grasping function unit 51 is also provided.
The d-3 can refer to the customer-specific usage status database 51d-4 to perform processing for grasping the abnormality for each customer on the basis of the abnormal value setting value for each customer.
The notification of abnormal information for each customer notified by the monitoring system 53a by the business operator 53 is configured to be given to the abnormal use notification function unit 51b and the neighborhood response request function unit 51c.

The functional elements on the home side (user side) 52 are a service contract application function for an emergency resident welfare service using CATV, and an emergency resident welfare service subscriber when there is an abnormality in the CATV connection device 31. Alarm reception / notification function, alarm display notification and action to CATV connection device (home terminal) 31 of CATV subscriber who is a volunteer approver in case of emergency residents welfare service user using CATV nearby It has functions such as notification.

The abnormal use notification function unit 5 on the station side
In 1b, when the alarm for the abnormality is notified to the CATV connection device 31 of the alarm generation target household, if the abnormal state is not improved even after a predetermined time elapses, a response request function to the neighborhood is provided. The unit 51c is provided with a command function of notifying the CATV connection device 31 of a designated neighboring CATV subscriber who is authorized to volunteer by an alarm and displaying the corresponding action on the television receiver 2.

Of course, the function for inputting the application for emergency welfare services required for the functional elements on the home side (user side) 52 and the function for inputting the content when it is desired to specify the display content such as alarm content or action content are provided. , The CATV station side provides the user with a program of the input operation screen described by using the page description language for broadcasting, in addition to the user's system. By using the screen obtained by executing this program on the user side, input and transmission may be supported on the television screen by operating the remote control device 33,
Also, the screen used for confirmation to the user similarly,
In addition to being provided in the system on the user side, the program of the input operation screen described by using the page description language for broadcasting is given to the user side as a GUI function from the system of the courier company and the user side It is also possible to use the screen obtained by executing the program to support input and transmission on the television screen by operating the remote control device 33.

FIG. 6 is a diagram showing the relation of the database on the CATV station side. As shown in the figure, as a database on the CATV station side, a customer database 51f, which is a database of information about CATV subscribers, a customer-specific resident welfare information file 51g, which is a database of customer-specific resident welfare information, and a customer-specific monitoring Customer-specific monitoring (customer usage status) file 51d-4 that is a data database, alarm-content file 51h that registers alarm content, customer-specific alarm notification destination file 51e that is information-registered alarm notification destination information for each customer The client database 51f is searched for these files 51g and 51d-4 and 51h and 51e in association with each other to extract, write, delete, or change necessary data. be able to.

A configuration example of the customer database 51f is shown in FIG.
8, a configuration example of the customer-specific resident welfare information file 51g, a configuration example of the customer-specific monitoring (customer usage status) file 51d-4 in FIG. 9, and a configuration of the alarm content file 51h. Examples are shown in FIG. 10, respectively.

The customer database 51f is a database that collects information of customers who have a viewing contract with a CATV company, and its structure is, for example, as shown in FIG. 7, a customer number, a customer name, an address, and a telephone number. , The terminal IP address set in the other connection device (cable modem, etc.) including the CATV connection device 31 installed in the customer, and further the saved location information of the file of the welfare information of the customer as the welfare related information of the inhabitant. Resident welfare information file information for each customer who registered the information, monitoring for each customer, which is a database that collects usage information for each customer (usage status by customer)
The customer-specific monitoring file information in which the storage location information of the file 51d-4 is registered, the alarm content file information in which the storage location information of the alarm content file 51h is registered, and the like are recorded and can be registered and updated.

Further, as shown in FIG. 8, the customer-specific inhabitant welfare information file (database) 51g has a structure of customer number, subscriber name (contractor name), and contact point (installed in the subscriber). When the abnormality is found as a result of monitoring the usage status of water, electric gas, etc. for each customer, the terminal IP address set in the CATV connection device 31, etc.), the method of notifying the customer who has the abnormality. The information such as the alarm notification destination that has registered information about which volunteer acceptor is notified of the alarm and the non-alarm notification destination that is the contact information for inquiries that do not require urgentness is registered according to priority. You can renew your registration.

Further, the database file 51d-4 of the customer-specific monitoring (customer usage status) data, which is a database, has a customer number, a subscriber's name, a contact point (the customer's name) as shown in FIG. Terminal I set in CATV connection device 31 or the like installed in (subscriber)
P address), registration information of set abnormal value that is a criterion for judging abnormality by customer-specific monitoring, measured value one time before and this time, and release time that is the time elapsed from release (release) from abnormal state What you said is recorded and registration can be updated.

Further, the alarm content file 51h
As shown in FIG. 10, one example of the structure is an alarm number, an alarm classification, an alarm sub-classification, a comment, and a related information link destination. The alarm classification consists of "Urgent", which is an alarm with a high degree of urgency, "Contact to others" which is a relatively low degree of urgency, and "Other" which is an alarm with a low degree of urgency, each with several levels. The alarm subdivision is divided into "Emergency 1", "Emergency 2" ..., "Contact 1", "Contact 2"
..., "other 1", "other 2", and so on. The comments are the details of the contact by volunteer for each alarm sub-category. If "Emergency 1", "Please rush as soon as possible." If "Emergency 2", "Call the fire department.", ..., "Contact 1" If so, the contents such as “Mr. OO brought you to the hospital.”,… Are recorded, and you can update the registration.

Next, the welfare service for residents utilizing the CATV function of the present system having such a configuration will be described.

<Service Application and Registration> First, service application and registration are performed. This is done as follows. A CATV connection device 31 is installed in the home of the CATV subscriber user, and a unique IP address is given to the CATV connection device 31 by the CATV operator, and the IP address is assigned to the CATV connection device 31. By being set, the CATV station side can individually recognize and manage the CATV connection device 31 of this user. The management information is registered in the customer database 51f on the CATV station side. The customer database 51f can be managed and used by the computer 12 which is a system on the CATV station side. The computer 12 also manages other databases such as customer resident welfare information file 51g, customer monitoring (customer usage status) file 51d-4, alarm content file 51h, and customer alarm notification destination file 51e. Therefore, the database information can be used in association with each other.

In the system of the present invention, by using these databases, the CATV station can be used for reception of residents' welfare services and for elderly households based on monitoring of living conditions using measured values of water meters, electric power meters or gas meters. Provide emergency coping services.

It is assumed that a user considers the use of the welfare service for residents by using the CATV system. In that case, turn on the user's TV receiver 32, and
The user's CATV connection device 31 is also turned on.

As a result, the control circuit 3107 of the CATV connection device 31 executes the start-up process,
Enter standby mode. The user operates the menu button 3310 of the remote control device 33 to operate the CATV connection device 3
Send a signal to 1. In the CATV connection device 31, this signal is received by the remote control receiver 316. This signal is converted into code data by the key / remote control unit 3111 and given to the control circuit 3107.

Upon receipt of this code data, the control circuit 3107 judges from the data contents that it is a menu instruction, and instructs the on-screen control section 3108 to generate a menu screen. Then, the on-screen control unit 3108 receives this and generates a predetermined menu screen, converts it into a video signal, and outputs it, so that the menu screen is displayed on the screen of the television receiver 32 of the user.

Since the CATV station provides the service of the reception service of the resident welfare service, this menu screen has an item "resident welfare service" as one of the menus that can be provided.

Therefore, in this case, the user operates the remote control device 33 to display "resident welfare service" on the menu screen.
Item is selected and the confirmation button 3311 is operated.
Then, this operation information is transmitted to the CATV connection device 31. In the CATV connection device 31, the remote control receiver 316 receives the transmitted signal. This signal is converted into code data by the key / remote control unit 3111,
It is given to the control circuit 3107.

Upon receipt of this code data, the control circuit 3107 judges from the data contents that it is a "resident welfare service" instruction in the menu, and instructs the on-screen control section 3108 to generate a "resident welfare service" menu screen. To do.

Then, the on-screen control section 3
108 is a "resident welfare service" established in response to this
Since the menu screen is generated, converted to a video signal and output,
A "resident welfare service" menu screen as shown in FIG. 12A is displayed on the screen of the user's television receiver 32.

The “resident welfare service” menu screen is, for example, as shown in FIG. 12A. As shown in the figure, “service application”, “notification method change”, “alarm notification destination change”, “ There is a menu selection button called "Change alarm recipient". Since the user wants to make a service application at the first stage, the user operates the remote controller 33 to select the "service application" button 3311 on the menu screen and operates the button 3311 (S1 in FIG. 11). . Then, this operation information is C
It is transmitted to the ATV connection device 31. CATV connection device 3
In 1, the remote controller receiving unit 316
Receive at. This signal is converted into code data by the key / remote control unit 3111, and the control circuit 3107
Given to.

When the control circuit 3107 receives this code data, it judges from the data contents that it is a “service application” instruction in the menu, and instructs the on-screen control section 3108 to generate an “service application” input screen. Then, the on-screen control unit 3108 receives this and generates an input screen of “service application” which is predetermined by the program, converts it into a video signal, and outputs it. Therefore, for example, the screen of the user's television receiver 32 is displayed in FIG. The "service application" input screen having the configuration as shown in (b) is displayed.

At the same time, the control circuit 3107 sends a service application request occurrence notification of the resident welfare service to the transmission line via the demultiplexer 3101. This request includes the set IP address information of the CATV connection device 31.

Therefore, on the station side, the computer 12 receives this request via the upstream communication modem 14 to know which user has issued the request.

That is, in the computer 12, the customer database has information on the CATV connection device 31 of each customer in the customer database 51f, and the IP address of the CATV connection device 31 used by the customer is registered. Therefore, by searching the customer database 51f for the IP address information included in the request information, it is possible to identify which customer the customer is. Therefore, this allows the customer to be authenticated (S2 in FIG. 11).

When the customer is specified, the computer 12
Is a customer database 51f, a customer-specific inhabitant welfare information file 51g, and a customer-specific alarm notification destination file 51e, which are necessary for registering and accepting a service application for a resident welfare service by designating the IP address of the customer. Take a system that can be provided by using.

On the computer 12, a CATV close to the residence of the user who has applied for service of the resident welfare service
A list of subscribers is picked up from the customer database 51f, and it is transmitted as group (neighboring subscriber) information to the CATV connection device 31 of the user who is registering the service application for the resident welfare service (step S3 in FIG. 11). Further, the computer 12 transmits information of the user who has applied for the service of the resident welfare service to a public institution such as a business operator of water and electricity.

Upon receipt of this, the public institution side accepts and registers the service application of the user (step S).
5). Specifically, the user ID is registered in the user database of the public institution side in order to monitor the measurement value of the weighing instrument of the user who has applied for the service.
(Identification code) is issued and its ID is also registered in the user database. The public institution side further transmits the issued user ID to the computer 12 on the CATV station side (step S6), and outputs the weighing instrument 40 (measurement value data) installed in the home of the applicant for monitoring. ) Is also input to the monitoring device.

CAT that has received a user ID from the public institution
The computer 12 on the V station side receives this user ID,
The user ID for the service application user is registered in the customer-specific inhabitant welfare information file 51g (step S).
7).

On the other hand, in step S3, the group (neighboring subscriber) information sent from the computer 12 on the CATV station side to the user side is demultiplexed by the demultiplexer 3101 in the CATV connection device 31 on the user side and controlled. It is provided to the circuit 3107. Control circuit 310
In step 7, this information is used to generate the necessary information for the "service application" input screen.

The control circuit 3107 generates a "service application" input screen for the resident welfare service by the GUI function and displays it on the television receiver 32 of the user, which is as follows, for example.

That is, as shown in FIG. 12 (b), a window for designating an emergency notification method and an alarm are displayed on the "service application" input screen of the resident welfare service displayed on the screen of the user's television receiver 32. There is an input window for specifying the notification destination. Since the cursor position on the screen can be moved within this input window by operating the remote controller 33, the user inputs necessary information into this window by operating the remote controller 33.
A drop-down button is provided in the corner of the input window. Clicking this button will display a list of necessary item contents, and select the desired item from that to enter the required information in the window. can do. The provision of the necessary information is triggered by the occurrence of an event on this screen, and the computer 12 on the station side refers to the database and sends it to the user side. The user side uses this information to display the necessary information on the screen. It is displayed and taken into the window by the user's selection. Therefore, the user can input the necessary information into the window only by making a selection. Of course, the input in the window can also be performed by the ten-key pad 3308 of the remote control device 33, for example.

When the user operates the drop-down button in the corner of the input window, the control circuit 3107 is prepared in advance as a selection item if the operated drop-down button of the input window corresponds to the notification method. A pull-down display of a selection window that allows selection of any of "buzzer", "light", and "telephone" is displayed, and the user selects any desired one. The selected contents are taken into the input window. As the notification method, the first priority order and the second priority order can be selected as desired from the items in the selection window.

If the position where the drop-down button is operated is for the alarm notification destination, the control circuit 3107 uses the group (neighboring subscriber) information to pull down and display a list of the names of the relevant persons in the group given by this information. To do. In the example of FIG. 12B, as a result of clicking the drop-down button in the second item in the priority order of the alarm notification destination, “Kenyuki Itakura”, “Yumiko Nakajima”, and “ It can be seen that a total of three people such as "Takayuki Tanaka" have been picked up as candidates. The alarm notification destination desired by the user applying for the service can be input by selecting and designating from these or directly inputting the telephone number and name in the input window.

When the input on the screen is completed, the service application user clicks the application button on the screen (step S8 in FIG. 11). As a result, the control circuit 3107 transmits the information input in the input window of this screen to the computer 12 of the CATV station.
The computer 12 receives this information and registers the notification method and the alarm notification destination designated by the user applying for the service from the contents in the item position corresponding to the user in the customer-specific resident welfare information file 51g (step S9 in FIG. 11). . Further, the computer 12 notifies the alarm notification destination designated by the user applying for the service (FIG. 1).
1 step S10).

That is, the computer 12 of the CATV station
Refers to the customer database 51f to know the terminal IP address owned by the CATV subscriber designated as the alarm notification destination by the service application user, and the service application user designates as the alarm notification destination for the terminal IP address. And a command for displaying a screen for confirming whether or not to accept and the name information of the designation source.

Therefore, in the CATV connection device 31 of the CATV subscriber designated as the alarm notification destination, the control circuit 3107 receives this information and the control circuit 3107 receives the information.
A screen such as 2 (c) is generated and displayed on the television receiver. In the example shown in the figure, “Taro Toshiba requested that Mr. Itakura contact us as an emergency contact. In the unlikely event that Taro Toshiba's house had an abnormality, contact Mr. Itakura. We will contact you, so we ask you to come to that section. "," Please be assured that even if you choose "Refuse", the person will not be contacted to that effect. " A message and "OK" and "Refuse" buttons are displayed (Fig. 1
1 step S11).

The subscriber who sees the screen selects one of the buttons and clicks it (step S1 in FIG. 11).
2). The result is transmitted to the computer 12 of the CATV station by the control circuit 3107 of the CATV connection device 31 of the CATV subscriber who is designated as the alarm notification destination, and the computer 12 receives this information, and the contents are informed by the customer's resident welfare information. The database (customer-specific inhabitant welfare information file) 51g is registered in the alarm notification destination column (step S13 in FIG. 11). This completes the application and registration of the resident welfare service.

<Implementation of Resident Welfare Service> Service Application When the user's application registration is completed, the service is started. The contents of service are water consumption and electricity consumption,
Alarms can be obtained by monitoring parameters that reflect the user's daily life, such as the amount of gas used, grasping their transitions and inferring whether or not an emergency situation has occurred based on the results of comparisons with normal cases. For example, it is generated or contacted to the desired notification destination.

That is, on the side of the water supply, electricity or gas supply company, the measuring instrument 4 at the home of the user applying for the service
0 is periodically called to instruct to transmit the current weighing value information. As a result, the current measurement value information is sent from the measuring instrument to the operator side via the transmission line,
By monitoring this, the presence or absence of an abnormal value is monitored (steps S21 and S22 in FIG. 13).

When an abnormal value is detected, the user ID of the customer (user) whose abnormality is detected is CA.
While sending to the TV station side, timing is started (steps S23 and S37 in FIG. 13).

On the side of the CATV station, the computer 12 receives the user ID, and the inhabitant welfare information file for each customer 5
This user ID is collated with reference to 1g (step S24 in FIG. 13). Then, the target home is specified, and information on the television viewing situation sent from the CATV connection device 31 of the home is collected (steps S25 and S26 in FIG. 13).
Examples of the television viewing status information include power-on / off (on / off) data collection of a television receiver, or CAT.
The information that can be collected by the CATV station, such as the V channel switching status, is used. Then, the computer 12 judges from the collected information, and if the television receiver 32 is not in the ON state, it proceeds to the processing of step S41 and thereafter, but if the television receiver 32 is in the ON state, forcible tuning is performed. Then, the content of the corresponding alarm for attention promotion is read from the alarm content file 51h, and the content display of the read alarm content is instructed (steps S27, S28, S29 in FIG. 13). Also, at this stage, the computer 12 starts timing (step S33 in FIG. 13).

In the user-side CATV connection device 31, the control circuit 3107 of the user side generates an alarm display screen and gives it to the television receiver 32. Therefore, the television receiver 32 generates the control circuit 3107. Display the alarm screen that appears (step S in FIG. 13).
30). For example, if the public organization that carried out the monitor is a water supply company, the contents of the alarm display screen may be as follows: "The water usage is too high. Do you forget to tighten the water tap? Or? "
If the public agency that carried out the monitor is a power supplier,
“The amount of electricity used is too high. Do you forget to turn off the electric appliances?” If the public agency that conducted the monitor is a gas supplier, “The amount of gas used is too high. Which message should the computer 12 adopt, depending on which operator sent the user ID for the abnormal report by the monitor? ”Did you forget to tighten the gas appliance? Does it smell like gas?” Will be decided. The alarm message contents for each operator are the alarm contents file 5
It is stored in 1h and is read out and used as needed, but it may be stored in a program executed by the computer 12.

An alarm cancel button is prepared on the user's alarm screen. If the user operates the remote controller 33 to operate this alarm cancel button, the information is sent to the control circuit 3107, and the control circuit 3107 uses this information. Upon knowing from the information that the alarm release button has been operated, the alarm release data is sent to the computer 12 on the station side (steps S31 and S32 in FIG. 13).

The computer 12 monitors the time information in step S33, and the CATV connection device 31 of the user who is the target of the alarm generation within the preset time.
It is checked whether or not the alarm release data is transmitted from (steps S33 and S34 in FIG. 13). If the alarm cancellation data is not sent within the predetermined time, the process proceeds to step S41 onward in FIG. 14, and if the alarm cancellation data is sent within the predetermined time, the public institution side of the abnormality detection source, that is, the monitor. As a result, the release information is transmitted to the public institution side which has transmitted the user ID of the consumer (user) whose abnormality has been detected to the CATV station side (steps S34 and S35 in FIG. 13).

In response to this, the public institution side cancels the timing (steps S36 and S38 in FIG. 13).

On the other hand, in the computer 12, if the alarm release data is not sent within a predetermined time after starting the display of the alarm screen to the user (S3
4) Alternatively, when the television receiver 32 is off (S27), the processing proceeds to step S41 onward in FIG. 14, and this processing is as follows.

In such a situation, the computer 12 refers to the customer-specific inhabitant welfare information database 51g and issues an alarm of "priority 1" from among the registered notification methods for the user. The user's CATV issues a command to read and execute an alarm corresponding to the alarm content.
The data is sent to the connection device 31 (step S41 in FIG. 14), and clocking is started (step S45 in FIG. 14).

If the "priority 1" alarm registered in the customer-specific inhabitant welfare information database 51g is "buzzer", a buzzer sounding command is issued, and if the registered "priority 1" alarm is "light". For example, the computer 12 generates a command to turn on or off the lamp and the user CA
Send to the TV connection device 31. Then, in the user's CATV connection device 31, when the control circuit 3107 recognizes it and the buzzer sounds, the buzzer 3112 in the CATV connection device 31 is turned on, and if the lamp is turned on (or blinks), the LED display unit 3110 is turned on ( Blinking) control, C
An alarm is executed by the ATV connection device 31 (step S42 in FIG. 14).

Then, the control circuit 3107 in the CATV connection device 31 of the user monitors whether or not the user releases the alarm (step S43 in FIG. 14).
The alarm is released by operating the CATV connection device 31 or on the screen of the television receiver 32. The former may be provided with a button for that purpose on the CATV connection device 31, and the latter can turn on the power of the television receiver 32 so that the message for the alarm content is displayed on the screen by the procedure of steps S26 to S34. Since the alarm cancel button is displayed, the alarm cancel button can be operated by operating the remote controller 33.

When the alarm release operation is performed, the control circuit 3107 in the CATV connection device 31 transmits the alarm release data (step S44 in FIG. 14). In response to this, the computer 12 monitors the time information in step S45, and whether the alarm release data is transmitted from the CATV connection device 31 of the user who is the target of the alarm generation within the preset time. Is checked (steps S44 and S46 in FIG. 14). If the alarm release data is not sent within the predetermined time, the second alarm registered by the user (the alarm of "priority 2") is obtained from the customer-specific inhabitant welfare information database 51g and the alarm corresponding to the alarm content is obtained. 14 is issued (step S47 in FIG. 14), and if the alarm release data is sent within a predetermined time, the release information is sent to the public institution side that has detected the abnormality (step S50 in FIG. 14). That is, as a result of monitoring, the release information is transmitted to the public institution side which has transmitted the user ID of the consumer (user) whose abnormality is detected to the CATV station side.

Upon receiving the cancellation information from the computer 12, the public institution side confirms the cancellation information and cancels the timekeeping for the user (steps S51 and S52 in FIG. 14).

When the control circuit 3107 in the CATV connection device 31 receives a command corresponding to the registered alarm of "priority 2" from the computer 12, the control circuit 3107 recognizes it and if it is a lamp lighting (or blinking), the LED display section 3
110 is controlled by lighting (blinking), and if it is a buzzer sounding, it is controlled so that the buzzer 3112 in the CATV connecting device 31 is sounded, and the CATV connecting device 31 executes an alarm (steps S53 and S5 in FIG. 14).
4).

Then, the control circuit 3107 in the CATV connection device 31 of the user monitors whether or not the user releases the alarm (step S55 in FIG. 14).
The alarm is released by operating the CATV connection device 31 or on the screen of the television receiver 32.

When the alarm canceling operation is not performed for a predetermined time, the control circuit 3107 again executes the alarm of "priority 1" (step S5 of FIG. 14).
5, S42), if the alarm release operation has not been performed for a predetermined time, the control circuit 3107 again executes the alarm of "priority 2" (steps S43 and S54 in FIG. 14). After that, when the alarm release operation is not performed for a predetermined time, the control circuit 31
At 07, the alarms of "priority 1" and "priority 2" are again switched alternately every predetermined time period and repeated.

When the user performs an alarm release operation, CAT
The control circuit 3107 in the V-connector 31 transmits the alarm release data (step S44 in FIG. 14).
Or S55). In response to this, the computer 12 transmits alarm cancellation information to the public institution side to cancel the alarm (steps S46, S50, or S in FIG. 14).
49, S50). That is, the public institution side from which the abnormality was detected (the customer (user) who detected the abnormality as a result of monitoring)
The cancellation information is transmitted to the public institution side which has sent the user ID of the above to the CATV station side).

Upon receiving the cancellation information from the computer 12, the public institution side confirms the cancellation information and cancels the timekeeping for the user (steps S51 and S52 in FIG. 14).

In this way, the public institution side monitors changes in the usage status of water, electricity and gas, and when an abnormality is found in the usage status, the user ID of the monitored user is sent to the station side, On the side, the CAT of the user
By issuing an alarm to the V-connecting device 31 to draw the user's attention, and if the user shows a reaction called an alarm release operation, the alarm is released.
Confirm the safety of the user (safety confirmation by implementing the first level alarm).

When the safety cannot be confirmed, the CATV station side shifts to the second level alarm implementation for notifying the neighboring subscribers registered by the user. The content of the alarm is based on the frequency of alarm release in the past, the time until the alarm was released, and the urgency level assigned to the monitored content response by the public institution such as the change in the measured value. That is, it is desirable that the monitoring of the public institution has a system content that can grasp the urgency of such safety confirmation, but if it is not possible to grasp such a urgency, if it is not possible to grasp the urgency of the urgent situation. It is only necessary for the bureau side to take action at the level.

Implementation of the second level alarm is performed as follows. That is, as a result of the check in step S49 of FIG. 14, if there is no alarm release from the user even after the elapse of a predetermined time, the station-side computer 12
Refers to the customer resident welfare information database 51g and extracts the alarm notification destination and the alarm method of the first priority registered by the user (step S61 in FIG. 15).

Then, the computer 12 next detects the CATV of the extracted alarm notification destination user of the first priority.
Information on the television viewing situation sent from the connection device 31 is collected (steps S62 and S63 in FIG. 15). As the television viewing status information, for example, information that can be collected by the CATV station side, such as power-on / off (on / off) data collection of a television receiver or a CATV channel switching status, is used. Then, the computer 12 judges from the collected information, and if the television receiver 32 is not in the ON state, the computer 12 starts the alarm by lighting (or blinking) the lamp using the CATV connection device 31, buzzer sounding, or by telephone contact. (Step S6 of FIG. 15
4, S65, S66).

If the television receiver 32 is in the ON state, forcible tuning is performed to read the content of the alarm corresponding to the emergency level from the alarm content file 51h, and the content of the read alarm content is transmitted and displayed. Is designated (steps S64 and S6 in FIG. 15).
7, S68). Also, at this stage, the computer 12 starts timing (step S69 in FIG. 15).

The CATV connection device 31 on the user side that has received the alarm transmission and display command has its control circuit 3
107 generates an alarm display screen according to the transmitted alarm content and gives it to the television receiver 32. Therefore, the television receiver 32 has its control circuit 3107.
The alarm screen generated by is displayed (step S66 in FIG. 15). The content of the alarm display screen is based on, for example, the emergency level, but if it is equivalent to "Emergency 1" of the alarm sub-category, "Please rush as soon as possible." User (subscriber) based on the user ID
If you add a name to the alarm screen and say "Please rush to Mr. OO's house as soon as possible," or if the emergency level is equivalent to "Other 1" in the alarm sub-category, select "Mr. "Do you know your relatives?", So the name of the user (subscriber) based on the user ID is added and the alarm screen says "Do you know your relatives, OO?" 32 is displayed on the screen.

In this way, the volunteer-licensed CATV subscribers who displayed the alarm for the neighboring subscribers,
The response to the request content displayed on the alarm screen will be selected.

That is, the displayed alarm screen has an "accept" button and an "accept unacceptable" button for instructing whether to accept or not to accept. When any one of these is selected and operated by the remote control device 33, the information is sent to the computer 12 on the CATV station side via the control circuit 3107 (step S7 in FIG. 15).
0, S71).

The computer 12 on the CATV station side monitors the elapsed time after the start of clocking in step S69,
If the elapsed time is within a predetermined time set in advance, and the operation information from the CATV subscriber who has a volunteer permission is “permitted”, the corresponding information (information with a responder) is sent to the alarm generating public institution side. Send (Step S in FIG. 15)
72, S73).

Upon receipt of the alarm, the public institution side starts measuring the time and continuously monitors the value of the measuring instrument at the user's house (steps S74 and S7 in FIG. 15).
5). Then, if the result of the monitoring is "no change", it is checked whether the elapsed time after the start of time counting has exceeded the predetermined time (steps S76 and S77 in FIG. 15).

As a result of checking the elapsed time, if it does not exceed the predetermined time, the process returns to S75, and the processes from S75 onward are repeated. If the result of the check in S76 is "variation", the time measurement is ended (step S7 in FIG. 15).
9).

On the other hand, on the CATV station side, the computer 12 monitors the elapsed time after the start of the clocking in step S69, and when the elapsed time exceeds a predetermined time, or when volunteering to join CATV. If the operation information from the person is “permissible”, the alarm notification destination is changed from the current volunteer-permitted CATV subscriber to the next volunteer-permitted CATV subscriber (steps S70, S71, S72 in FIG. 15). ，
S73). Then, by repeating the processing of S63 and thereafter, the alarm notification processing for the neighbors as described above is performed for the next volunteer authorized CATV subscriber.

If the CATV subscriber in the neighborhood who has received the alarm notification accepts, the subscriber will rush to the user's home of the abnormal source, and any of the subscribers who have received the alarm notification will rush. When it is not possible, an alarm is generated due to the time running out, or the public institution side (or police officer, civil welfare officer, or volunteer who has received a request from the public institution side) rushes to the user's home where the abnormality occurred.
It will be possible to deal with the emergency of registered users without being left unattended.

As described above, in this system, along with the progress of automatic meter reading technology in recent years, the meter reading work is rationalized by collecting the measured values from water, electricity, and gas measuring instruments (meters) through a communication line. In addition, water, electricity, and gas are indispensable in our daily lives, and we have installed meters (water meters, electricity meters, and gas meters) that support automatic meter reading in customers. For example, paying attention to the fact that a public institution that is a supplier of water, electricity, or gas can monitor changes in the status of use of water, electricity, or gas, and grasp the extent to which the living conditions of consumers are based on the trends in the status of use. When an abnormal condition is found in the usage of water, electricity, or gas, the user ID of the monitored user is sent to the station side, and the station's CAT of the user is sent.
By issuing an alarm to the V-connecting device 31 to draw the user's attention, and if the user shows a reaction called an alarm release operation, the alarm is released.
The safety of the user is confirmed (safety confirmation by implementing a first-level alarm), and when the safety cannot be confirmed, the CATV subscriber in the vicinity who is registered in advance is monitored through the CATV connection device of the subscriber. Sends an alarm to confirm the safety of the user who has shown abnormalities, and asks for a response, or plays a part of the welfare policy to let the monitored public institution side or related institutions handle when there is no response to the alarm This is a safety confirmation system. In particular, by utilizing the CATV system, an interactive multimedia service that is closely related to the area, and
Welfare services for local residents, especially safety, by utilizing the subscriber's personal information provided on the TV station side and the unique information of the subscriber's CATV connection device necessary for the CATV service and various individual operations and information exchange functions for this. It will be possible to open up the way to monitoring of and the construction of a reporting network when an abnormality is detected, and to provide a life safety network useful for the future aging society.

The present invention is not limited to the above-described embodiment, but can be implemented with various modifications. Further, in the present invention, the above embodiments include inventions at various stages, and various inventions can be extracted by appropriately combining a plurality of disclosed constituent elements. For example, even if some of the constituent elements are deleted from all the constituent elements shown in the embodiment, at least one of the problems described in the section of the problem to be solved by the invention can be solved and described in the section of the effect of the invention. When at least one of the effects described above is obtained, a configuration in which this constituent element is deleted can be extracted as an invention.

The method described in the embodiment of the present invention is a program that can be executed by a computer, as a magnetic disk (flexible disk, hard disk, etc.), optical disk (CD-ROM, CD).
-R, CD-RW, DVD, MO, etc.), and can be distributed by being stored in a recording medium such as a semiconductor memory.
It can also be distributed by transmission via a network.

[0111]

As described above in detail, according to the present invention,
Utilizing the CATV system, which is an interactive multimedia service closely related to the area, the subscriber's personal information provided at the CATV station side and the unique information of the subscriber's CATV connection device necessary for the CATV service, and various individual information for this By utilizing the functions of operation and information exchange, it is possible to open up the way to welfare services for local residents, especially the monitoring of safety and the construction of a reporting network when an abnormality is detected. Therefore, it is possible to provide a life safety network useful for an aging society in the future.

[Brief description of drawings]

FIG. 1 is a diagram for explaining the present invention and is a schematic block diagram of a system showing a configuration example of a system of the present invention.

FIG. 2 is a block diagram showing a configuration example of a CATV connection device (converter or home terminal) used in the system of the present invention.

FIG. 3 is a diagram showing an appearance of a remote control device used in the system of the present invention.

FIG. 4 is a diagram showing a layout of a front panel of a CATV connection device used in the system of the present invention.

FIG. 5 is a diagram conceptually showing a software configuration used in the system of the present invention.

FIG. 6 is a diagram showing a configuration example of a database used in the system of the present invention.

FIG. 7 is a customer database 51 used in the system of the present invention.
It is a figure which shows the structural example of f.

FIG. 8 is a diagram showing a configuration example of a customer-specific inhabitant welfare information file 51g used in the system of the present invention.

FIG. 9 is a diagram showing a configuration example of a customer-specific monitoring (customer-specific usage status) file 51d-4 used in the system of the present invention.

FIG. 10 is a diagram showing a configuration example of an alarm content file 51h used in the system of the present invention.

FIG. 11 is a diagram (No. 1) showing an example of the process flow in the system of the present invention.

FIG. 12 is a diagram showing an example of a screen in the system of the present invention.

FIG. 13 is a diagram (No. 2) showing an example of the process flow in the system of the present invention.

FIG. 14 is a diagram (No. 3) showing an example of the process flow in the system of the present invention.

FIG. 15 is a diagram showing an example of the process flow in the system of the present invention (No. 4).

[Explanation of symbols]

10 ... CATV center side system 20 ... Transmission system (transmission path) 30 ... Subscriber side system 12 ... Computer 31 ... CATV connection device (converter or home terminal) 32 ... Television receiver 33 ... Remote control device 40 ... Scale 51a ... Service Reception registration function 51b ... Abnormality saving notification function 51c ... Neighbor response request function 51d ... Station side monitoring system 51d-4 ... Customer-specific monitoring (customer usage status) file 51f ... Customer database 51g ... Customer-specific resident welfare information file 51h Alarm content file 3101 Demultiplexer 3102 CATV tuner 3103 Descrambling circuit 3104 IF demodulation circuit 3105 Timing signal detection circuit 3106 Audio multiplex demodulation circuit 3107 Control circuit 3108 On-screen controller Roll portion 3109 ... input switching unit / volume control unit 3110 ... LED display unit 3111 ... key / remote control receiver.

   ─────────────────────────────────────────────────── ─── Continued front page    (72) Inventor Hiroshi Azuma             Shiba L'S Bi, 1-5-11 Shiba, Minato-ku, Tokyo             Le Toshiba Logistics Solution             Within Co., Ltd. F term (reference) 5C064 BA01 BA05 BB10 BC17 BC18                       BC22 BC23 BC24 BD02 BD03                       BD08 BD09 BD10 BD13                 5C086 AA45 BA01 BA11 DA14 EA45                       FA02 FA18                 5C087 AA02 AA03 AA10 AA24 AA28                       AA32 BB16 BB46 BB65 BB74                       DD03 DD24 EE14 FF01 FF02                       FF04 FF19 FF22 GG06 GG12                       GG19 GG66

Claims (4)

[Claims] 1. A CATV subscriber-side connection terminal provided with information for identifying a subscriber in a CATV system, wherein an alarm notification destination selected from CATV subscribers as an alarm notification destination in an emergency. A registration instruction screen for registering a safety confirmation service including information is provided, and the CATV station that transmits the instruction content information input on this screen to the CATV station side together with the information for identifying that is given to itself. A subscriber side connection terminal, a database provided on the CATV station side for holding information of the CATV subscriber including the information for specifying, and a sender of the instruction content information is referred to by referring to the information of this database. Then, the means for registering the service including the alarm notification destination information, and the corresponding customer information of the sender confirmed in the database If there is an abnormality in the usage situation by monitoring the measured value obtained from at least one of the measuring instruments with communication function of the water, electric power or gas equipment installed for the residential unit of the customer specified in, A means for generating information about the customer and an alarm, and when an alarm occurs, the alarm is notified to the customer, and when there is no improvement in the transition of the measured value, the alarm registered by the customer at the time of service registration. Means for instructing the CATV subscriber of the notification destination to confirm the safety of the customer who has generated the alarm, and for issuing an alarm display instruction to the CATV subscriber side connection terminal of the alarm notification destination subscriber. Resident welfare service system using CATV system. 2. The subscriber-side connection terminal is provided with at least one of a warning sound generating means and a light-emitting means for alarm display, and the alarm notification and the alarm display by the display instruction are connected to the subscriber side. When the TV receiver connected to the terminal is off, the warning sound generating means or the light emitting means of the subscriber-side connection terminal is used to carry out, and when the TV receiver is on, a message corresponding to the content of the alarm is displayed on the screen. The welfare service system for residents by using the CATV system according to claim 1. 3. The subscriber-side connection terminal is provided with at least one of a warning sound generating means and a light-emitting means for alarm display, and alarm notification and alarm display by display instruction are connected to the subscriber side. When the TV receiver connected to the terminal is off, the warning sound generating means or the light emitting means of the subscriber-side connection terminal is used to carry out, and when the TV receiver is on, a message corresponding to the alarm content is displayed on the screen. The CA according to claim 1, characterized in that the response upon confirmation is configured to be returned to the CATV station side.
Resident welfare service system using TV system. 4. A CAT with an alarm display function
CA capable of bidirectional communication for displaying and viewing a broadcast program on a television display means via a CATV subscriber-side connection terminal provided with information for identifying a subscriber in the V system.
In a TV system, a database holding information of a CATV subscriber including the information for specifying, which is possessed by the CATV station side, and alarm notification destination information selected from CATV subscribers as an alarm notification destination in an emergency Using a database for resident welfare services in which information for services for confirming safety, including for each customer, is used, and at least one of the water, power, or gas facilities installed for the customer's residential unit with a communication function If the usage value is abnormal by monitoring the weighing value obtained from the measuring instrument, the customer's information and alarm are generated, and when the alarm occurs, the alarm is generated and the alarm is notified to the customer's subscriber side connection terminal. If the alarm is displayed and there is no improvement in the transition of the measured value, the alarm notification destination registered for that customer In order to request the CATV subscriber to confirm the safety of the customer who generated the alarm, an instruction to display the alarm is issued to the CATV subscriber connection terminal of the alarm notification destination subscriber to display the alarm. Welfare service method.