JP2006067030A - Disaster management system, method, device and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To protect a user appropriately upon occurrence of disaster. <P>SOLUTION: The disaster management system comprises one or more disaster management device 10 incorporating and/or connected with a disaster detector, and a disaster reception center server 20 connected with the disaster management device 10 through a network. When detection information from the disaster detector 10A satisfies a predetermined disaster reference, the disaster management device 10 judges that disaster has occurred and transmits information indicative of occurrence of disaster to the disaster reception center server 20 and sustains connection with the disaster reception center server 20. Upon receiving the information indicative of occurrence of disaster, the disaster reception center server 20 sustains connection with the disaster management device 10. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a disaster response system, a disaster response method, a disaster response apparatus, and a disaster response program that provide various means for appropriately detecting a disaster and protecting a user when a disaster occurs.

  In general, when people encounter an unexpected disaster such as an earthquake, fire, gas leak, or crime, they often panic and cannot deal with them properly. For example, when a disaster occurs, it is often impossible to report to a police station or a fire department, or to report the disaster situation accurately even if a report can be made. In other words, in such an emergency situation, there is a problem that it becomes difficult for a person to avoid a disaster appropriately.

As a prior art for supporting the solution of such a problem at the time of occurrence of a disaster, for example, a mobile phone home control system described in Patent Document 1 can be cited. According to this system, when a fire or gas leak is detected by a sensor, the corresponding alarm information is read from the memory, and the alarm information is notified to an emergency call system such as a mobile phone or a fire department or a police station. Can do.
Therefore, according to such a conventional system, the user of the system can automatically make a report by the system in the event of a disaster without reporting to the police station. For this reason, even when a user encounters a disaster and falls into a panic state, it is possible to report to a predetermined report destination and to deal with the disaster by the report destination.

JP 2001-1227897 A

  However, when a disaster is detected, simply enabling automatic notification to a fire department or the like cannot rescue a user who has panicked from the panic until a rescue arrives from the fire department or the like. That is, according to the conventional technology, it is possible to report to the fire department or the like in the event of a disaster, but it is not possible to give the user some support for rescue from panic, leading the user to a safe situation I couldn't.

Furthermore, there are various types of disasters such as those caused by earthquakes, fires, gas leaks, crimes, etc. In any case, it is desirable to encourage users to take appropriate actions, and when a fire occurs It is desirable to conduct firefighting activities and encourage the cooperation of the surroundings.
In the event of an earthquake, support for wide-area disaster countermeasures, and in the event of a crime such as a robbery, the criminal will be repelled and other insurance companies may be charged for compensation based on the occurrence of a disaster. It is desirable to improve user protection.

  The present invention is considered in view of the above circumstances, and in the event of a disaster, it is possible to appropriately protect the user by providing the user with appropriate instructions and other various disaster countermeasures. An object is to provide a possible disaster response system, disaster response method, disaster response device, and disaster response program.

  In order to achieve the above object, a disaster response system according to the present invention includes one or more disaster response devices having a built-in and / or connected disaster detection device, and a disaster reception center connected to the disaster response device via a network. The disaster response system has a server, and the disaster response device determines that a disaster has occurred when the detection information detected by the disaster detection device satisfies a predetermined disaster standard, and the disaster reception center server When the disaster reception center server receives information indicating that a disaster has occurred, the connection to the disaster response device is established. Is configured to be always connected.

If the disaster response system has such a configuration, it is possible to send various information from the disaster response device to the disaster reception center server in the event of a disaster, and the disaster response center server can handle the disaster. Various types of information can be sent to the apparatus.
Thereby, the center side where the disaster reception center server is installed can take an emergency monitoring system with respect to the user side where the disaster response device is installed, and can immediately transmit and receive information as necessary. .
The “disaster standard” specifically means values such as seismic intensity, temperature, gas concentration, etc., and means conditions for determining that a disaster has occurred.

The disaster response system of the present invention is configured to sequentially transmit all detection information input from the disaster detection device to the disaster reception center server when the disaster response device determines that a disaster has occurred.
If the disaster response system has such a configuration, the disaster reception center server can accurately grasp the transition of the situation of the disaster occurring on the disaster response device side.

  In addition, when the disaster response apparatus determines that a disaster has occurred, the disaster response system of the present invention transmits the input voice information to the disaster reception center server and outputs the voice information received from the disaster reception center server. When the disaster reception center server receives information indicating that a disaster has occurred, the disaster reception center server transmits the input voice information to the disaster response device and outputs the voice information received from the disaster response device.

If the disaster response system has such a configuration, the disaster reception center server can receive the sound generated on the disaster response device side, which makes it easier to grasp the situation on the disaster response device side and Even in the case of a panic, an appropriate call can be made to the user by voice from the disaster reception center server side.
For this reason, even if the user is in a panic state, it can be recovered and the user can take appropriate disaster avoidance measures.
Also, even when there are no users near the disaster response device, if there are people around it, you can be guided to speak up and take appropriate disaster avoidance actions. It is also possible to do.

  The disaster management system of the present invention has a related department device in an insurance company connected to a network, and the disaster reception center server stores a correspondence relationship between the disaster management device and the personal information of the user of the disaster management device. When the disaster reception center server receives information indicating that a disaster has occurred, the personal information corresponding to the disaster response device is acquired from the storage device, and the personal information and that the disaster has occurred Is transmitted to the related department device.

If the disaster handling system is configured as described above, the user of the disaster handling apparatus can automatically start a procedure for claiming compensation for damage caused by the disaster at an early stage.
For this reason, even if the user forgets the storage location of insurance policy or the contents of compensation, the insurance company can start the compensation claim process early, and the insurance company can deal with disaster victims in a timely manner. Appropriate support can be provided.

The disaster response system of the present invention has a mobile phone of the user of the disaster response device, and the personal information includes the phone number of the mobile phone, and the disaster reception center server stores information indicating that a disaster has occurred. When received, information indicating that the disaster has occurred is transmitted to the mobile phone.
This configuration of the disaster response system ensures that a disaster will occur to the user even when the user of the disaster response device is not in the vicinity of the location where the disaster response device is installed. It is possible to take measures against disasters at an early stage.

Further, the disaster response system of the present invention is configured to blink a light provided in the disaster response device when the disaster response device determines that a disaster has occurred.
If the disaster handling system has such a configuration, when a disaster occurs, the occurrence of the disaster can be clearly indicated in the vicinity of the disaster handling apparatus.
Further, in the case of a disaster due to burglary or the like, it is possible to clearly indicate to the criminal that the crime is grasped by the disaster countermeasure system, and it is possible to repel it.

  In the disaster management system according to the present invention, when the disaster reception center server receives information indicating that a disaster has occurred, the information indicating that the disaster has occurred is transmitted at least via a telephone or a network at a police station. The related department apparatus in the police station connected to the disaster reception center server, the related department apparatus in the fire department connected to the disaster reception center server via the telephone or network, or the telephone department or network in the gas company It is configured to transmit to any of the related department devices in the gas company connected to the disaster reception center server.

If the disaster response system has such a configuration, the disaster response device and the disaster reception center server are always connected, and the occurrence of a disaster can be reported to the police station, fire department, gas company, etc. at an early stage. it can.
For this reason, it is possible to prevent damage caused by the disaster to the minimum, and when the disaster is resolved, it is possible to immediately transmit this from the disaster response device through the disaster reception center server.

In the disaster response system of the present invention, when the disaster reception center server transmits information indicating that a disaster has occurred to a telephone and / or related department apparatus in a police station, a fire department, and / or a gas company, the transmission is performed. Or audio information indicating that it has been performed is transmitted to the disaster response apparatus.
If the disaster response system has such a configuration, the disaster response device can output a voice report of the status of the report to the police station, such as “reporting to the police station”, which can give the user a sense of security. In addition to being able to rescue from a panic situation, it is also possible to fight off criminals in the event of a disaster such as a robber.

  In addition, the disaster response system of the present invention, when the input for canceling the determination that the disaster has occurred in the disaster response device is not within a predetermined time from the determination, the disaster reception center server is a police station, fire station And / or an input for transmitting information indicating that a disaster has occurred to the telephone and / or related department device in the gas company and canceling the determination that the disaster has occurred in the disaster response device is predetermined from the determination. The disaster response device transmits a cancel request to the disaster reception center server to release the connection with the disaster reception center server, and when the disaster reception center server receives the cancel request, The connection with the coping device is released.

With this configuration of the disaster response system, only when the connection status between the disaster response device and the disaster reception center server is established based on a predetermined disaster detection condition and the determination of the occurrence of the disaster is not canceled within a predetermined time, Can report to police stations.
For this reason, when the user himself / herself is seriously injured and cannot be notified, or when the user is absent, it is possible to report on behalf of the user.
In addition, by making a notification after waiting for cancellation for a predetermined time as described above, it is possible to prevent a notification when it is unnecessary.

The disaster management system of the present invention is configured to determine that a disaster has occurred when the disaster detection device includes an earthquake detection device, and the disaster response device has a seismic intensity detected by the earthquake detection device greater than or equal to a predetermined value. As it is.
If the disaster response system has such a configuration, for example, when an earthquake with a seismic intensity of 3 or more occurs, the disaster response device is placed in an emergency monitoring state, so that the user can be protected in the event of an emergency. .

In the disaster management system of the present invention, the disaster reception center server receives information indicating that a disaster has occurred, and is installed in the same area as a predetermined area where the disaster management apparatus is installed. When information indicating that a disaster has occurred is also received from the disaster response device, all detection information regarding earthquakes, fires, and gas leaks is received from all disaster response devices in this region.
If the disaster handling system is configured in this way, it is possible to collect the damage status of earthquake disasters that occurred in a wide area.

Further, the disaster response system of the present invention is configured such that the disaster reception center server creates wide area support information including at least the detection information for each predetermined area based on the detection information received from all the disaster response devices. It is as.
If the disaster response system is configured in this way, it is possible to quickly estimate the total damage and the amount of necessary support supplies. By providing this wide area support information to insurance companies, etc., timely support for supplies, It is possible to procure compensation.

In the disaster management system of the present invention, the fire detection device is included in the disaster detection device, and the disaster management device determines that a disaster has occurred when the temperature detected by the fire detection device is equal to or higher than a set temperature. As it is.
If the disaster response system is configured in this way, if a dangerous situation occurs in the vicinity of the disaster detection device that exceeds the set temperature, the disaster response device can be put in an emergency monitoring state in the event of an emergency. It becomes possible to protect the user.

Further, the disaster response system of the present invention indicates that the disaster response device should urgently evacuate from the speaker in the disaster response device when the temperature detected from two or more fire detection devices is equal to or higher than the set temperature. The predetermined sound is repeatedly output.
If the disaster handling system is configured as described above, it is possible to prompt the user to evacuate early when a fire is spreading or when there is a possibility that it will occur in a wide range.

The disaster response system of the present invention is connected to the disaster response apparatus when the detection information from the fire detection apparatus indicates that a temperature equal to or higher than a predetermined temperature has been detected for a predetermined time and / or. When an abnormal temperature signal is received from a fire extinguisher that has been used, the extinguisher is injected into the fire extinguisher.
If the disaster response system is configured in this way, digestion activities can be automatically performed at an early stage, and it is possible to suppress fire damage to a minimum.

In the disaster management system of the present invention, the disaster detection device includes a gas leak detection device. It is configured to determine.
If the disaster response system has such a configuration, it is possible to protect the user in the event of an emergency by placing the disaster response device in an emergency monitoring state when it is detected that gas has leaked beyond a certain level. It becomes.

In the disaster management system of the present invention, when the gas concentration detected by two or more gas leak detection devices is equal to or higher than the set concentration, the disaster response device should perform emergency evacuation from the speaker in the disaster response device. It is configured to repeatedly output a predetermined sound indicating
If the disaster handling system is configured in this way, it is possible to prompt the user to evacuate early when gas leaks occur at a plurality of locations.

In the disaster management system of the present invention, when the disaster detection device inputs a voice, the input voice is registered in the disaster management device as a scream that is emitted when a disaster due to a predetermined criminal act occurs. It is configured to search whether or not the voice exists, and to determine that a disaster has occurred if it exists.
If the disaster handling system is configured as described above, it is possible to accurately determine the occurrence of a disaster caused by criminal acts such as robbery and assault.
For this reason, it is possible to appropriately report to the police station, output a sound of the notification, and repel the criminal.

In the disaster management system of the present invention, the earthquake reception center server has a seismic intensity in the earthquake early warning received from the website of the Japan Meteorological Agency connected to the disaster reception center server via the network, and is greater than or equal to a predetermined seismic intensity, and A configuration is adopted in which it is determined that a disaster has occurred when information indicating that a disaster has occurred within a predetermined time has not been received from the disaster response apparatus.
If the disaster response system has such a configuration, even if a disaster occurs and the disaster response device is damaged and information indicating that a disaster has occurred cannot be sent to the disaster reception center server, the disaster reception center server side Based on the fact that the disaster response device has not been in communication for a predetermined time or more, an emergency monitoring system can be established.

In addition, when the disaster reception center server determines that a disaster has occurred, the disaster response system of the present invention is installed in the same area as the area where the disaster response apparatus is installed based on the address in the personal information corresponding to the disaster response apparatus It is configured to confirm whether it can be connected to another disaster response device.
If the disaster handling system is configured as described above, it is possible to grasp the extent of the actual disaster on the disaster reception center server side.

Further, the disaster response system of the present invention is configured such that the disaster response device periodically transmits the detection information to the disaster reception center server when the detection information detected by the disaster detection device does not satisfy a predetermined disaster standard. is there.
If the disaster handling system is configured as described above, it is possible to grasp the detection information on the disaster reception center server side even in a normal state where no disaster has occurred.

The disaster response system according to the present invention stores the detection information periodically received by the disaster reception center server in a history file in the disaster reception center server, and the risk of gas leakage, earthquake, and fire based on the detection information. It is a configuration for analyzing sex.
If the disaster handling system is configured as described above, it is possible to check whether there is a cause of the occurrence of the disaster based on the detection information even when no disaster has occurred.

  In addition, the disaster management method of the present invention uses one or more disaster management devices with built-in and / or connected disaster detection devices, and a disaster reception center server connected to the disaster management devices via a network. A disaster response method, in which the disaster response device determines that a disaster has occurred when the detection information detected by the disaster detection device satisfies a predetermined disaster standard, and a disaster has occurred in the disaster reception center server When the disaster reception center server receives information indicating that a disaster has occurred, the connection to the disaster response device is always connected. It is a way to make a state.

In addition, the disaster management method of the present invention is a method for sequentially transmitting all detection information input from the disaster detection device to the disaster reception center server when the disaster management device determines that a disaster has occurred.
Also, the disaster response method of the present invention, when the disaster response device determines that a disaster has occurred, transmits the input voice information to the disaster reception center server and outputs the voice information received from the disaster reception center server. When the disaster reception center server receives information indicating that a disaster has occurred, the disaster reception center server transmits the input voice information to the disaster response apparatus and outputs the voice information received from the disaster response apparatus.

  In the disaster handling method of the present invention, the disaster reception center server includes a storage device that stores the correspondence between the disaster handling device and the personal information of the user of the disaster handling device. When the information indicating that a disaster has occurred is received, the personal information corresponding to the disaster response device is obtained from the storage device, and the personal information and the information indicating that the disaster has occurred are connected to the network. This is a method of transmitting to the related department apparatus in the insurance company.

  In the disaster handling method according to the present invention, when the disaster reception center server receives information indicating that a disaster has occurred, the information indicating that the disaster has occurred is stored in the telephone of the user's mobile phone included in the personal information. Based on the number, transmitted to the mobile phone and / or at least via the telephone or network at the police station connected to the disaster reception center server via the telephone or network at the police station, the telephone or network at the fire station Send to either the relevant department device in the fire department connected to the disaster reception center server, or the relevant department device in the gas company connected to the disaster reception center server via a telephone or network in the gas company, and At the time of the transmission, a voice indicating that the transmission is performed or has been performed There as a way to send a broadcast to the disaster deal apparatus.

  In the disaster handling method according to the present invention, the disaster detection device includes at least one of an earthquake detection device, a fire detection device, and a gas leak detection device, and the earthquake response detected by the earthquake detection device has a predetermined seismic intensity. In the above case, when the temperature detected by the fire detection device is higher than the set temperature, or when the gas concentration detected by the gas leak detection device is higher than the set concentration, it is determined that a disaster has occurred, and the disaster detection device When the voice is input, the input voice is searched for whether or not it exists in the predetermined voice registered in the disaster response device as a scream emitted when a disaster due to a predetermined criminal act occurs. As a method for determining that a disaster has occurred.

  The disaster response device of the present invention is a disaster response device that has a built-in and / or connected disaster detection device and transmits detection information detected by the disaster detection device to a disaster reception center server via a network. If the detection information detected by the disaster detection device satisfies a predetermined disaster standard, it is determined that a disaster has occurred, and information indicating that a disaster has occurred is transmitted to the disaster reception center server. The connection with the reception center server is configured to be always connected.

In addition, the disaster response apparatus of the present invention is configured to sequentially transmit all detection information input from the disaster detection apparatus to the disaster reception center server when it is determined that a disaster has occurred.
The disaster response apparatus of the present invention is configured to transmit the input voice information to the disaster reception center server and output the voice information received from the disaster reception center server when it is determined that a disaster has occurred. .
In addition, the disaster response apparatus of the present invention can be used when the detection information from the fire detection apparatus indicates that a temperature equal to or higher than a predetermined temperature has been detected for a predetermined time and / or a fire extinguisher connected to the disaster response apparatus. When an abnormal temperature signal is received from the apparatus, the fire extinguishing apparatus is configured to inject the digestive agent.

  The disaster response program of the present invention causes a disaster response device that incorporates and / or connects a disaster detection device to transmit detection information detected by the disaster detection device to a disaster reception center server via a network. Information that indicates that a disaster has occurred to the disaster reception center server by causing the disaster response device to determine that a disaster has occurred when the detection information detected by the disaster detection device satisfies a predetermined disaster standard Is transmitted, and the connection with the disaster reception center server is always connected.

The disaster response program of the present invention is configured to cause the disaster response device to sequentially transmit all detection information input from the disaster detection device to the disaster reception center server when it is determined that a disaster has occurred.
The disaster response program of the present invention is configured to cause the disaster response device to transmit the input voice information to the disaster reception center server and to output the voice information received from the disaster reception center server.
In the disaster management program of the present invention, when the detection information from the fire detection device indicates that a temperature equal to or higher than a predetermined temperature has been detected for a predetermined time and / or the disaster response device, When an abnormal temperature signal is received from a fire extinguisher connected to the disaster countermeasure device, the extinguishing agent is injected into the fire extinguisher.

If the disaster response method is such a method and the disaster response device and the disaster response program are configured as described above, even if a disaster occurs and the user panics, the disaster reception center server side It is possible to accurately grasp the situation and to call the user by voice. In addition, the first report to the insurance company can be automatically transmitted, and if the determination that a disaster has occurred is not canceled within a predetermined time, it is possible to automatically report to a police station or the like.
For this reason, it is possible to appropriately protect a user in a dangerous situation.

According to the present invention, in the event of an emergency, a variety of information can be sent between the disaster response device and the disaster reception center server, and detection information is continuously transmitted from the disaster response device to the disaster. It can be sent to the reception center server.
As a result, the center side where the disaster reception center server is installed can take an emergency monitoring system for the user side where the disaster response device is installed, and the transition of the disaster situation occurring on the disaster response device side can be accurately identified. It is also possible to grasp.

In addition, since the disaster reception center server can receive the sound generated on the disaster response device side, the situation on the disaster response device side can be easily grasped, and if the user is in a panic, An appropriate call can be made to the user by voice from the disaster reception center server side.
For this reason, even if the user is in a panic state, it can be recovered and the user can take appropriate disaster avoidance measures.
Also, even when there are no users near the disaster response device, if there are people around it, you can be guided to speak up and take appropriate disaster avoidance actions. It is also possible to do.

Furthermore, the user of the disaster management apparatus can automatically start the procedure for claiming compensation for damage caused by the disaster at an early stage.
For this reason, even if the user forgets the storage location of insurance policy or the contents of compensation, the insurance company can start the compensation claim process early, and the insurance company can deal with disaster victims in a timely manner. Appropriate support can be provided.

  In addition, even when the user of the disaster response device is out, such as when the disaster response device is installed, information indicating that an emergency has occurred may be transmitted to the user's mobile phone. Therefore, it is possible to reliably transmit the occurrence of the disaster to the user, and to take measures against the disaster at an early stage.

Furthermore, when a disaster occurs, the occurrence of the disaster can be clearly indicated in the vicinity by blinking the light of the disaster countermeasure device.
For this reason, in the case of a disaster due to burglary or the like, it is possible to clearly indicate to the criminal that the crime is being grasped by the disaster response system, and it is possible to repel it.
In addition, the occurrence of a disaster can be notified to a police station, a fire department, a gas company, etc. at an early stage, and can be reported after waiting for a predetermined time after the occurrence of a disaster. For this reason, when the user himself / herself is seriously injured and cannot be notified, or when the user is absent, it is possible to report on behalf of the user. In addition, by making a notification after waiting for cancellation for a predetermined time as described above, it is possible to prevent a notification when it is unnecessary.
Furthermore, it is also possible to output a voice report from the disaster response device, giving a sense of security to the user and repelling a robber.

In addition, for example, when an earthquake with a seismic intensity of 3 or more occurs, a dangerous situation occurs in the vicinity of the disaster detection device that exceeds the set temperature, or when it is detected that gas has leaked more than a certain level, By setting the device in an emergency monitoring state, it is possible to protect the user in the event of an emergency.
In addition, for example, when an earthquake with a seismic intensity of 6 or more occurs, the detection information is received from all the disaster response devices in the area where the earthquake occurred, and the wide area support information is created to , It is possible to prepare compensation and provide appropriate supplies.

In addition, when it is detected that a fire or gas leak has occurred at two or more locations, the user can be urgently evacuated. By operating, it becomes possible to automatically perform fire fighting activities.
Furthermore, the disaster reception center server can determine that a disaster has occurred when an earthquake of a predetermined size or larger has occurred and communication from the disaster response device has been interrupted. It is also possible to check whether the device can communicate. As a result, the disaster reception center server can establish an emergency monitoring system based on the fact that the disaster response device has not been in communication for a predetermined time or more, and grasps the extent of the actual disaster. It is also possible.
In addition, even in a normal state where no disaster has occurred, the disaster reception center server can grasp the detection information, and based on this detection information, it is also possible to investigate whether there is a cause for the occurrence of a disaster. Become.

Hereinafter, a preferred embodiment of a disaster management system according to the present invention will be described with reference to the drawings.
Note that the disaster response apparatus and the disaster reception center server in the disaster response system of the present invention shown in the following embodiments are operated by a computer controlled by a program. That is, the CPU in the disaster response device or the disaster reception center server sends a command to each component of these computers based on the program, and performs predetermined processing necessary for the operation, for example, to the center server of various disaster detection numerical values. Transmission processing, continuous output processing of various warning sounds, and the like. Thus, each process and operation in the disaster management system of the present invention can be realized by specific means in which the program and the computer cooperate.
The program is stored in advance in a recording medium such as a ROM and a RAM, and is executed by causing the computer to read the program from a recording medium mounted on the computer. For example, the program may be read by the computer via a communication line.
Further, the recording medium for storing the program can be constituted by, for example, a semiconductor memory, a magnetic disk, an optical disk, or any other recording means that can be read by any computer.

  First, the configuration of an embodiment of the present invention will be described with reference to FIGS. FIG. 1 is a block diagram showing the configuration of the disaster response system of this embodiment. FIG. 2 is a block diagram showing the configuration of the disaster response apparatus in the system. FIG. 3 is a diagram illustrating an external configuration example of the disaster management apparatus in the system. FIG. 4 is a block diagram showing the configuration of the disaster detection branch in the system. FIG. 5 is a block diagram showing a configuration of a fire extinguishing apparatus in the system. FIG. 6 is a diagram showing an internal structure of the fire extinguishing apparatus in the system. FIG. 7 is a diagram illustrating an installation example of the disaster detection branch and the fire extinguishing apparatus in the system. FIG. 8 is a block diagram showing the configuration of the disaster reception center server in the system. FIG. 9 shows (a) disaster periodic inspection report information, (b) warning instruction example, (c) earthquake history file, (d) fire history file, (e) gas leak history file, and (f) related departments in the system. It is a figure which shows another file and (g) individual information file. FIG. 10 shows (h) examples of pre-registered voice instructions in the system, (i) examples of prescribed responses to pre-registered voice instructions, (j) examples of questions for understanding the site, and (k) to people around the site. It is a figure which shows the example of guidance. FIG. 11 is a diagram showing wide area support information in the system. FIG. 12 is a diagram showing a wide area support system using the system.

[Disaster response system]
As shown in FIG. 1, the disaster management system of the present embodiment includes a disaster management device 10 (hereinafter sometimes referred to as a terminal 10 or a Chu Shigura-kun 10), a disaster detection branch office 10A (hereinafter referred to as a branch office 10A). ), Fire extinguishing apparatus 10B (hereinafter sometimes referred to as fire extinguishing ball 10B), disaster reception center server 20 (hereinafter sometimes referred to as center 20), related department apparatus 30, and Meteorological Agency Earthquake Early Warning Web. A server 40, the Internet 100, and a wireless network 150 are included.

[Disaster response device (terminal) 10]
The terminal 10 is an information processing device dedicated to disaster countermeasures equipped with various disaster detectors such as an earthquake detector, a fire detector, a gas leak detector, and the detection information from these built-in detectors and the disaster detection branch office 10A. Input, determine whether a disaster has occurred, and execute various countermeasures. The terminal 10 preferably has a waterproof and fireproof structure and is of a thin type that can be attached to ceilings such as landings in hallways and hallways.

  As shown in FIG. 2, the terminal 10 includes an earthquake detector 10-1, a fire detector 10-2, a gas detector 10-3, a communication device 10-4, a telephone 10-5, a memory 10-6, and voice recognition. Device 10-7, battery 10-8, radio 10-9, light 10-10, status display panel 10-11, 119 button 10-12, 110 button 10-13, microphone 10-14, speaker 10-15, reset A button 10-16, a main body control unit 10M, a thermometer 10S, and a disaster detection branch control unit 10CON are provided. Each of these components can be a mouse, for example, as shown in FIG. Therefore, in this embodiment, such a terminal 10 may be referred to as “Chu Shigura-kun”.

The earthquake detector 10-1 is a disaster detection device that monitors an earthquake for 24 hours and outputs earthquake detection information. The main body control unit 10M determines that an earthquake has occurred when the earthquake information output from the earthquake detector 10-1 indicates a seismic intensity of 1 or more.
When an earthquake occurs, the main body control unit 10M sends the communication device 10-4 to the disaster reception center server 20 as the disaster periodic inspection report information to be described later at a predetermined timing with the date and time of occurrence and the detection information (in this case, the seismic intensity). Send through.
The disaster reception center server 20 stores the received occurrence date and seismic intensity as an earthquake history in the earthquake history file 20-1.

  In addition, the main body control unit 10M determines that a disaster has occurred when the detection information output from the earthquake detector 10-1 indicates a seismic intensity of 3 or more. Then, voices stored in the memory 10-6 in advance in association with the seismic intensity range, for example, “earthquake!”, “Gas, extinguish bath!” Etc. are repeatedly output from the speaker 10-15, and disaster A disaster occurrence notification including the occurrence of the disaster, the date and time of occurrence of the disaster, detection information, and the terminal number of the terminal 10 is transmitted to the disaster reception center server 20.

  Upon receiving the disaster occurrence notification, the disaster reception center server 20 searches the individual information file 20-X based on the terminal number in the disaster occurrence notification, acquires personal information of the user of the terminal 10, Notification is made by automatically transmitting a disaster, date and time of disaster occurrence, and detection information to the related department apparatus 30 in the police station, fire department, gas company, insurance company, and the like. It is also possible to send a voice message indicating that a disaster has occurred, the date and time of occurrence of the disaster, and the detection information by calling a telephone at a police station, fire station, gas company, insurance company, or the like. In the present invention, “notification” means a process of transmitting information to the related department terminal 30 or the telephone in such a related department.

  The voice output can be canceled by a voice instruction such as “earthquake cancellation”. That is, the voice recognition device 10-7 identifies which instruction word the input voice corresponds to from among the pre-registered voice instruction words described later, and a predetermined process stored corresponding to the pre-registered voice instruction word In this case, the audio output end process is executed by the main body control unit 10M. In addition, in the voice instruction processing, the voice instruction word is pre-registered as text in the memory 10-6, the input voice from the microphone 10-14 is converted into text by the main body control unit 10M, and the input voice is pre-registered voice. It can also be realized by searching for the presence of the instruction word and executing a predetermined process stored corresponding to the text.

The fire detector 10-2 is a disaster detector that monitors heat, smoke, and flame for 24 hours. The main body control unit 10M receives the detection information (in this case, temperature, presence / absence of smoke, etc.) output from the fire detector 10-2 and the detection date and time as disaster periodic inspection report information described later at a predetermined timing. The data is transmitted to the center server 20 via the communication device 10-4.
The disaster reception center server 20 stores the detection information and the detection date and time as a fire history in the fire history file 20-2.

In addition, the main body control unit 10M may detect an earthquake when the detection information output from the fire detector 10-2 indicates a predetermined temperature higher than room temperature, for example, 20 ° C. or higher, or when smoke is generated. Similarly to the case of the detector 10-1, "fire!", "Smoke!", Etc. are repeatedly output from the speaker 10-15. The room temperature is measured by a thermometer described later.
The sound output can be released in the same manner as in the case of the earthquake detector 10-1, but the release is not performed for a predetermined time, for example, 30 seconds or more after the sound output is started, and the detection continues. The main body control unit 10M determines that a fire has occurred in the house where the terminal 10 is installed with respect to the disaster reception center server 20, the related department device 30 in the fire department, and the user mobile phone 50. The information shown is automatically sent.

The gas detector 10-3 is a disaster detection device that monitors gas leakage for 24 hours.
The main body control unit 10M communicates the detection information output from the gas detector 10A-3 (in this case, the gas concentration) and the detection date and time to the disaster reception center server 20 as disaster periodic inspection report information described later at a predetermined timing. Transmit via the machine 10-4.
The disaster reception center server 20 stores the detection information and the detection date and time as a gas leak history in the gas leak history file 20-3.

Further, when the detection information output from the gas detector 10-3 has a concentration equal to or higher than a predetermined concentration, the main body control unit 10M performs “gas leak” in the same manner as for the earthquake detector 10-1. ! "Is repeatedly output from the speaker 10-15.
The sound output can be released in the same manner as in the case of the earthquake detector 10-1, but the release is not performed for a predetermined time, for example, 30 seconds or more after the sound output is started, and the detection continues. The main body control unit 10M causes a gas leak in the house where the terminal 10 is installed with respect to the disaster reception center server 20, the related department device 30 in the gas company, and the user mobile phone 50. Information indicating that is automatically transmitted.

  The communication device 10-4 is connected to the terminal 10, the disaster reception center server 20, the police department, the fire department, the gas company, the insurance company, relatives, etc., the related department device 30, the Japan Meteorological Agency Earthquake Early Warning Web server 40 and the data via the Internet 100. Send and receive. Further, it mediates telephone communication between the built-in telephone 10-5 of the terminal 10 and the user mobile phone 50, a telephone at a police station, a fire department, and the center 20 via the wireless network 150.

  The telephone 10-5 is a telephone built in the terminal 10. Transmission / reception of voice information between the terminal 10 and the center 20 is executed by the main body control unit 10M via the communication device 10-4. For example, when it is desired to directly contact the user mobile phone 50 or a telephone in a related department. Can be used.

  The memory 10-6 is a storage device in the terminal 10, and may include a storage device such as a hard disk in addition to a RAM and a ROM. The memory 10-6 stores various information used in the disaster management system of the present invention. For example, when transmitting the disaster periodic inspection report information to the disaster reception center server 20, the disaster periodic inspection report information is created and stored in the memory 10-6. In addition, a pre-registered instruction word, a prescribed reaction example for the instruction word, and the like are stored.

  The voice recognition device 10-7 has a function of recognizing voice or strange voice uttered by the user. That is, the voice recognition device 10-7 can specify which instruction word the input voice corresponds to among the pre-registered voice instruction words, and the main body control unit 10M corresponds to the pre-registered voice instruction word. The predetermined process stored in the memory can be executed. For example, it is possible to make a telephone connection to a telephone at a police station or the like by using the telephone 10-5. In this way, even if the user who has fallen into a panic state cannot make a call by himself / herself, it becomes possible to make a call by the terminal 10 by making a specified strange voice or the like.

The battery 10-8 is a battery for enabling the terminal 10 to be used even in an unexpected situation such as a power failure, when the terminal 10 cannot be used using an AC power supply.
The radio 10-9 can automatically start reception when a disaster due to an earthquake occurs. That is, when the main body control unit 10M determines that the detection information output from the earthquake detector 10-1 is a predetermined seismic intensity, for example, a seismic intensity of 3 or more, the main body control unit 10M can turn on the radio 10-9.

  It is also preferable to control start and stop by voice. For example, when “radio on” is recognized by the voice recognition device 10-7, the voice recognition device 10-7 outputs this to the main body control unit 10M, and the main body control unit 10M turns on the radio 10-9. be able to. Similarly, when “radio off” is recognized by the voice recognition device 10-7, the radio 10-9 can be turned off. Thereby, the user can collect disaster information immediately in an emergency.

  The light 10-10 can be automatically turned on when a disaster due to an earthquake occurs. That is, when the main body control unit 10M determines that the detection information output from the earthquake detector 10-1 has a predetermined seismic intensity, for example, a seismic intensity of 3 or more, the main body control unit 10M can turn on the radio 10-9. It can also be lit when a power failure occurs. Further, as in the case of the radio 10-9, it can be switched on and off by voice instructions.

  The status display board 10-11 is a display device such as a display, and displays the status of the terminal 10. The specific display method will be described later. For example, “Now reporting to xxx”, “Notification completed”, “During telephone call”, “Gas leaking”, “Detecting gas leak”, “Firefighting” “Vehicle outing” is displayed. By viewing this display, the user can obtain a guideline for the next action.

The 119 button 10-12 is a button that can automatically make a call from the telephone 10-5 to the fire department by pressing this button. The 110 button 10-13 is a button that can automatically call the police station when pressed.
As shown in FIG. 3, these speed dial buttons for making calls to 119 and 110 have a large and conspicuous configuration, so that when a home or a nearby house becomes a fire or other emergency It is possible to make it easier to press a button when reporting a message, and it is possible to make a telephone connection with a fire department or the like relatively easily.
In the case where the user is in a situation where it is difficult even to press these buttons, the present invention enables a telephone connection with a police station or the like even by a predetermined voice or strange voice.

  The microphone 10-14 inputs voice or the like to the disaster response apparatus 10, and the speaker 10-15 outputs voice or the like from the disaster response apparatus 10. The microphone 10-14 and the speaker 10-15 are always activated during a disaster occurrence process, and the user can always give a voice instruction to the terminal 10, and can also be sent from the terminal 10 or the disaster reception center server 20. Can be notified to the user. By using these, the user can know that an abnormality such as an earthquake, a fire, or a gas leak has been detected by the terminal 10, and the disaster reception center server 20 side or the disaster reception center server 20 can be heard by voice. It becomes possible to communicate with the related department apparatus 30 side via this.

  The reset button 10-16 is a button for returning the processing in the disaster response system to the initial state. When the reset button 10-16 is pressed, the main body control unit 10M resets each detector, displays on the status display panel 10-11, outputs from the speaker 10-15, illumination with the light 10-10, and the like. To stop. Furthermore, when the disaster reception center server 20 has already notified the occurrence of a disaster to the related department, the terminal 10 and the related department apparatus 30 are connected to the telephone and / or the related department apparatus 30 via the center 20 from the terminal 10. , Send notification that the disaster has been resolved.

The main body control unit 10M is configured by a CPU or the like, and controls each component in the terminal 10.
The thermometer 10S is a thermometer that measures indoor temperature (hereinafter sometimes referred to as room temperature). The main body control unit 10M transmits the room temperature to the disaster reception center server 20 as detection information.
The disaster detection branch control unit 10CON controls one or two or more disaster detection branch offices 10A and collects detection information on fires and gas leaks. The detection information detected by the disaster detection branch office 10A is also used for the determination of the occurrence of a disaster and the regular inspection report of the disaster, as with the detector built in the terminal 10.

[Disaster Detection Branch 10A]
The disaster detection branch 10A is a disaster detection device for detecting fire and gas leakage. In order to increase the accuracy of disaster detection, it is preferable to arrange a plurality of these according to the size of the house, which makes it possible to detect the occurrence of disasters in various indoor places. This disaster detection branch office 10A can be as shown in FIG. 4, for example.
In this figure, the disaster detection branch 10A includes an LCD display panel (liquid crystal display) 10A-1, a fire detector 10A-2, a gas detector 10A-3, an operation selection key 10A-4, and a status display lamp 10A-5. A microphone 10A-6 and a speaker 10A-7 are provided.

The LCD display panel 10A-1 is a display device in the disaster detection branch office 10A, and displays warnings and instruction contents input from the disaster reception center server 20 via the terminal 10, thereby notifying the user of the contents.
The fire detector 10A-2 detects a fire, and the gas detector 10A-3 detects a gas leak. These pieces of detection information are transmitted to the disaster reception center server 20 via the terminal 10. The disaster reception center server 20 determines the risk of fire or gas leakage as will be described later. A warning or the like input from the disaster reception center server 20 via the terminal 10 based on the determination result is displayed on the LCD display panel 10A-1.

The operation selection key 10A-4 is used when the user gives a voice instruction to the terminal 10 or adds or deletes a voice instruction. In the example of FIG. , A registration key, a clear key, a memory key, a connection key, and the like.
The status display lamp 10A-5 notifies the user of various statuses of the disaster detection branch office 10A, for example, statuses such as “detecting gas leak”, “reporting to the center 20”, etc.
The microphone 10A-6 and the speaker 10A-7 are used for communication via the terminal 10 between the user and the center 20 side. The speaker 10A-7 is used to notify the user by voice when a fire or gas leak is detected.

[Fire extinguishing device (fire extinguishing ball) 10B]
The fire extinguishing ball 10B is a device that injects a digestive agent based on a request from the terminal 10 when a fire occurs. FIG. 5 is a schematic configuration diagram of the fire extinguishing ball 10B. Although one or two or more fire extinguishing balls 10B can be provided in the disaster response system, it is preferable to deploy a plurality of fire extinguishing balls 10B according to the number of rooms.
As shown in the figure, the fire extinguishing ball 10B is connected to a fire extinguishing agent transport pipe 10B-X. The extinguishing agent transport pipe 10B-X is normally empty, but at the time of fire extinguishing, the extinguishing agent filled in the extinguishing agent cylinder 10B-Y is jetted into the pipe at a high pressure by the jetting machine 10B-Z. Is done. At this time, the digestive agent ejector 10 </ b> B-Z executes the operation when a digestive agent ejection request is input from the terminal 10.
Since a backflow prevention valve is provided in the pipe extending from the digester sprayer 10B-Z to the inside of the digester transport pipe 10B-X, the digestive agent ejected at a high speed from the digester sprayer 10B-Z is It circulates in the digestive agent transport pipe 10B-X in one direction at a high speed. And the fire extinguishing ball 10B which inputted the ejection request | requirement of the digestive agent from the terminal 10 takes in a digestive agent from this digestive agent conveyance pipe 10B-X, and injects it with respect to a fire.

  Next, a detailed internal configuration of the fire extinguishing ball 10B will be described with reference to FIG. As shown in the figure, the fire extinguisher ball 10B includes a control unit 10B-1, an operation panel 10B-2, a heat detection sensor 10B-3, an electromagnetic on-off valve / stopper 10B-4, a suction fan 10B-5, and a digestive agent tank 10B. -6, digestive agent injection plate 10B-7, injection nozzle valve 10B-8, electromagnetic open / close switch 10B-9, full switch 10B-A, digestive agent transport pipe 10B-X, digestive agent cylinder 10B-Y, digestive agent ejection Machine 10B-Z.

  Control part 10B-1 performs communication with terminal 10, and controls each component in fire extinguishing ball 10B. As this control, input of the sensed temperature from the heat sensor 10B-3, start / stop of the electromagnetic on-off valve / stopper 10B-4, the suction fan 10B-5, the injection nozzle valve 10B-8, the full switch 10B-A Detection of signals from the control panel, key input control of the operation panel, and the like. The control unit 10B-1 may compare the sensed temperature with the set temperature to determine whether the temperature is abnormal, and output the determination result to the terminal 10 together with the sensing time. it can.

The operation panel 10B-2 is an input device for setting an abnormal temperature and a threshold value for the sensing time.
The heat detection sensor 10B-3 constantly measures the temperature and outputs it to the control unit 10B-1. And the measured temperature is transmitted to the terminal 10 by control part 10B-1.

The electromagnetic on-off valve / stopper 10B-4 is normally in a state in which the valve is closed, and the digestive agent cannot enter the digestive agent tank 10B-6.
At the time of fire extinguishing activity, this electromagnetic on-off valve / stopper 10B-4 is opened by an electromagnetic on-off switch 10B-9, and serves as a digester intake port for the digester tank 10B-6. In addition, since the digestive agent is quickly sucked into the digestive agent tank 10B-6 from the digestive agent transport pipe 10B-X, the vertically opened valve serves as a stopper to stop the digestive agent circulating in the pipe.

The suction fan 10B-5 is used for taking in the fire extinguisher in the pipe into the fire extinguisher tank 10B-6 at high speed.
The digestive agent tank 10B-6 accumulates the extinguishing agent taken in from the pipe. The digestive agent tank 10B-6 has a double structure as shown in FIG. 6, and the inside is constituted by a stretchable bag and the outside is constituted by a material having fire resistance. Between the double structures, a full tank switch 10B-A is provided, and the digester is accumulated in the digester tank 10B-6, the inner bag is filled, and a constant pressure is applied to the full tank switch 10B-A. When this occurs, the switch is activated to output a signal indicating that the digester tank 10B-6 is full of digestive agent to the control unit 10B-1.

The digestive agent injection plate 10B-7 is configured by an injection plate that forms a fan shape when viewed from the side as shown in FIG. The injection plate is provided with a large number of small holes that are densely formed, and discharges the extinguishing agent accumulated in the digester tank 10B-6 toward the outside.
The injection nozzle valve 10B-8 is a valve located between the extinguishing agent tank 10B-6 and the extinguishing agent injection plate 10B-7, the extinguishing agent is sufficiently accumulated in the tank, and a digestive agent ejection instruction is issued from the terminal 10 Then, the injection nozzle valve 10B-8 opens, and the digestive agent moves from the digestive agent tank 10B-6 to the digestive agent injection plate 10B-7 at high speed.

  The electromagnetic open / close switch 10B-9 is a switch that operates when the electromagnetic open / close valve / stopper 10B-4 is opened 90 degrees. When the operation of the electromagnetic opening / closing switch 10B-9 is notified to the terminal 10 via the control unit 10B-1, the terminal 10 outputs a digestion agent ejection request to the digestion agent ejector 10B-Z, The digestive agent jet machine 10B-Z jets the digestive agent into the digestive agent transport pipe 10B-X.

Next, an example of the operation procedure of the fire extinguishing ball 10B will be described with reference to FIG.
First, the heat detection sensor 10B-3 detects an abnormal temperature, that is, a temperature equal to or higher than a set temperature (for example, 60 ° C.), and outputs the detected temperature to the control unit 10B-1. Control unit 10 </ b> B- 1 transmits an abnormal temperature signal to terminal 10.
Next, when receiving the abnormal temperature signal from the control unit 10B-1, the terminal 10 transmits a digestive agent ejection request to the control unit 10B-1. Control part 10B-1 outputs the signal of the instruction | indication which opens an opening / closing part with respect to electromagnetic opening / closing valve and stopper 10B-4. The valve opened by the electromagnetic on-off valve / stopper 10B-4 stands vertically and acts as a stopper in the digestive agent transport pipe 10B-X.

When the valve stands upright, the electromagnetic opening / closing switch 10B-9 is activated, and a signal indicating that the valve is upright is output to the control unit 10B-1.
When the controller 10B-1 inputs a signal indicating that the valve is standing vertically from the electromagnetic opening / closing switch 10B-9, the controller 10B-1 outputs a fire extinguishing agent ejection instruction signal to the digestive agent ejector 10B-Z. The digestive agent jet machine 10B-Z jets the extinguishing agent of the digestive agent cylinder 10B-Y to the digestive agent transport pipe 10B-X.

Further, the control unit 10B-1 outputs a signal for starting the suction fan 10B-5. The suction fan 10B-5 is activated by this signal, and the digestive agent is taken into the digestive agent tank 10B-6 at high speed.
When the digestive agent tank 10B-6 is full, the full tank switch 10B-A in the tank is activated, and a signal indicating this operation is output to the control unit 10B-1.

Control part 10B-1 will output the signal of the instruction | indication which opens a valve to injection nozzle valve 10B-8, if the signal which shows the said operation | movement is input. When this signal is input, the injection nozzle valve 10B-8 opens the valve, and the digestive agent accumulated in the digestive agent tank 10B-6 is ejected from the digestive agent injection plate 10B-7 at a stretch.
The digestive agent is ejected until the digestive agent cylinder 10B-Y is empty.
After the elapse of a certain time from the reception of the digestive agent ejection request, that is, after the elapse of the time during which it is expected that all of the digestive agent will be injected, the terminal 10 transmits a digestive agent ejection stop request to the control unit 10B-1, and the control unit 10B- 1 outputs a stop signal of the digester sprayer 10B-Z and the suction fan 10B-5 to stop them.

  In addition, when a digestive agent ejection request is transmitted from the disaster reception center server 20 to the terminal 10 or when a digestive agent ejection request is input from the user to the terminal 10, the terminal 10 is configured to extinguish all or part of the fire extinguisher. The digestive agent ejection request is transmitted to the ball 10B, and the digestion activity by the fire extinguishing ball 10B is performed as described above. Further, when the detection information from the fire detector 10-2 and / or the disaster detection branch 10A is equal to or higher than a predetermined temperature (for example, 60 ° C.), the terminal 10 similarly transmits a digestive agent ejection request to the fire extinguisher ball 10B. You can also let them do digestive activity.

  For example, the Chu Shigura-kun 10, the disaster detection branch office 10A, and the fire extinguisher ball 10B described above can be arranged as shown in FIG. This figure shows an arrangement example of these devices viewed from the ceiling side.

[Disaster reception center server (center) 20]
When the center 20 receives the disaster occurrence notification from the terminal 10, the center 20 is always connected to the terminal 10, continuously receives the detection information from the terminal 10, and takes a voice call-enabled state with the terminal 10. In addition, a notification about the occurrence of a disaster is automatically transmitted to a telephone or a related department apparatus 30 in a related department such as a police station or a fire department. Further, even during normal times, the detection information is periodically received from the terminal 10 to determine the risk of disaster occurrence, and if necessary, the terminal 10 is warned, cautionary advisory, investigation request, detector replacement instruction, etc. Send.

As shown in FIG. 8, the center 20 includes a control unit 20-4, a communication device 20-5, a disaster risk factor determination processing unit 20-6, an information file 20-7, a compensation claim processing unit 20-8, a voice, It includes an input / output processing unit 20-9, a disaster emergency processing unit 20-A, a cancel reception processing unit 20-B, a non-communication processing unit 20-C, and a wide area support processing unit 20-D.
Further, as shown in the figure, the information file 20-7 includes an earthquake history file 20-1, a fire history file 20-2, a gas leakage history file 20-3, a related department file 20-Z, and an individual information file 20. -X is provided.

The control unit 20-4 is configured by a CPU or the like, and controls each component in the disaster reception center server 20.
The communication device 20-5 connects the disaster reception center server 20 to the terminal 10, the related department device 30, the Japan Meteorological Agency Earthquake Early Warning Web server 40, and the like via the Internet 100. Further, the disaster reception center server 20 is connected to the telephone 10-5 built in the terminal 10, the user mobile phone 50, and the like via the wireless network 150.

  The disaster risk factor determination processing unit 20-6 analyzes the detection information in the disaster periodic inspection report information transmitted from the terminal 10, and determines the risk level of the disaster by examining the presence or absence of the disaster risk factor. That is, the disaster risk factor determination processing unit 20-6 operates in a normal process described later, and executes a gas leak determination process, an earthquake determination process, and a fire determination process. The disaster periodic inspection report information can have a data structure as shown in FIG.

If the earthquake detector, gas leak detector, and fire detector constantly detect earthquakes, gas leaks, and fire, respectively, the detector itself may be malfunctioning. For this reason, the disaster risk factor determination processing unit 20-6, when the detection information from the terminal 10 performs the above detections continuously for a long time of a predetermined time or more, via the communication device 20-5, 10 is instructed to investigate or replace the detector.
When only a specific detector operates, a warning instruction or the like corresponding to the type of each detector is transmitted to the terminal 10. As a result, the user can take appropriate measures.

  If only a specific detector is activated, the cause may be a structural problem of the building, cracking of the gas pipe, deterioration of the gas opening / closing lever, deterioration of the coating of the electric cord, leakage due to corrosion of the outlet, etc. As instructions, it is preferable that these be communicated to the user (warning attention, prompt investigation instruction, detector replacement instruction, investigation request instruction by a gas company, etc.). FIG. 9B shows a warning instruction example for such a terminal 10.

  The information file 20-7 is a storage device in the disaster reception center server 20, and as shown in FIG. 8, the earthquake history file 20-1, the fire history file 20-2, the gas leak history file 20-3, and the related department file. 20-Z, individual information file 20-X, etc. are stored.

The earthquake history file 20-1 is a file for sequentially storing earthquake detection information from the terminal 10 as a history, and may have a data structure as shown in FIG. 9C, for example.
The fire history file 20-2 is a file that sequentially stores fire detection information from the terminal 10 as a history, and can have a data structure as shown in FIG. 9D, for example.

The gas leak history file 20-3 is a file that sequentially stores the gas leak detection information from the terminal 10 as a history, and may have a data structure as shown in FIG.
The related department file 20-Z is a telephone number necessary for the center 20 to notify the police station, fire department, gas company, insurance company, relatives of the user of the occurrence of a disaster, etc. on behalf of the user in the event of a disaster. Or a file for storing names of persons in charge, and can have a data structure as shown in FIG.

  The individual information file 20-X includes the user's name, address, phone number (emergency contact, mobile phone number, workplace contact number, etc.), disaster history, family structure, insurance company name, person in charge name, contractor name, security Memorize compensation details. This individual information file 20-X is transmitted along with a notification that a disaster has occurred which is transmitted from the disaster reception center server 20 to the related department device 30 when a disaster occurs. The individual information file 20-X can have a data structure as shown in FIG.

  Upon receipt of information (disaster occurrence notification) indicating that a disaster has occurred from the terminal 10, the compensation claim processing unit 20-8 responds to the related department device 30 in the insurance company with the first disaster report and the terminal 10. The compensation request act is started by transmitting the personal information in the individual information file 20-X. At the same time, the fact that the compensation claim act has been started is transmitted to the mobile phone 50 of the user. The transmission to the user mobile phone 50 can also be performed via the terminal 10.

The voice input / output processing unit 20-9 recognizes the voice transmitted from the terminal 10 and transmits the corresponding voice to the terminal 10. Further, the disaster reception center server 20 can output the voice transmitted from the terminal 10 from a speaker or the like and notify the person in charge at the center.
As the voice transmitted from the terminal 10, for example, pre-registered voice directives as shown in FIG. be able to. Then, the voice input / output processing unit 20-9 outputs the corresponding voice to the terminal 10.

Although the specific method is not particularly limited, for example, the voice correspondence table may be provided in a storage device (not shown) in the center 20 and realized by using this.
As specific examples of the voice to be transmitted to the terminal 10, for example, a prescribed response example to a pre-registered voice instruction word as shown in FIG. An example of guidance to people around the site as shown in 10 (k) can be given.

  When a disaster occurrence notification is transmitted from the terminal 10 to the disaster reception center server 20, the disaster emergency processing unit 20 -A sends information indicating that a disaster has occurred to a telephone in the related department, the related department apparatus 30, and the user's mobile phone. Transmit to the telephone 50 or the like. As a result, we will make an emergency call to the relevant departments, request to stop electricity and gas, and make a direct request from the insurance company. In addition, it is possible to transmit a fire extinguisher operation instruction, that is, a digestive agent ejection request, to the terminal 10 or to repeatedly output a sound from the speaker in the disaster reception center server 20 that a disaster is occurring.

When the cancellation instruction processing unit 20-B receives information instructing to cancel the disaster countermeasure processing from the terminal 10 or the user mobile phone 50 to the center 20, the center 20 cancels the disaster countermeasure processing and performs normal processing. Switch to. Both of these disaster response processing and normal processing procedures will be described later.
In addition, the cancellation acceptance processing unit 20-B transmits to the related department device 30 that the disaster countermeasure processing has been canceled. Furthermore, the cancellation acceptance processing unit 20-B records this cancellation history in the corresponding history files 20-1 to 20-3.
As a result, when a disaster does not come to an importance, it is possible to cancel everything including notification to related departments.

The no-communication processing unit 20-C executes disaster response processing when the terminal 10 is destroyed due to an earthquake disaster and does not function as a system. That is, the no-communication processing unit 20-C is always connected to the Japan Meteorological Agency Earthquake Early Warning Web server 40, fetches the Earthquake Early Warning announced by the Japan Meteorological Agency from the Web site on the server, and stores it in a storage device (not shown) in the center 20. Then, it is monitored whether or not the seismic intensity in this earthquake early warning exceeds a prescribed magnitude, for example, seismic intensity 6.
When the seismic intensity exceeds a specified magnitude, the no-communication processing unit 20 -C waits for the first disaster report to be transmitted from the terminal 10 to the center 20.

  If the first disaster report is not transmitted to the center 20 even after 30 minutes from the occurrence of the earthquake, the no-communication processing unit 20-C performs a predetermined transmission to the terminal 10 via the communication device 20-5. The process is executed to check the status of the terminal 10. If communication with the terminal 10 is not possible, the center 20 determines that there is a high possibility that the user has been damaged, and the center 20 notifies the user mobile phone 50, the related department device 30 and the like of the occurrence of the disaster. To do.

The wide area support processing unit 20-D detects earthquakes, fires, and gas leaks for all terminals 10 in the same area as the terminal 10 that has detected a seismic intensity of 3 or more and has transmitted a disaster notification to the center 20. Information is compulsorily received and collected, and wide area support information as shown in FIG. 11 is created for each district. For these areas and districts, any standard can be used.
By referring to the wide area support information, it is possible to provide an early supply of support supplies and an estimated damage amount to the insurance company. In the figure, only information about one terminal 10 is displayed, but when two or more terminals 10 are installed in the same area, information about two or more terminals 10 can be displayed.

  In addition, it is preferable that the arrangement and distribution of the support supplies be performed by the center 20 side according to the contract with the users in the entire area damaged by the earthquake. It is also preferable for the center 20 side to estimate how much compensation is required for users in the entire area affected by the earthquake. FIG. 12 is a diagram showing an example of such a wide area support system.

[Related department device 30]
The related department apparatus 30 is an information processing apparatus used by a police station, a fire department, a gas company, an insurance company, a relative of a user of the terminal 10, and can be a personal computer, for example. The related department apparatus 30 receives information indicating that a disaster has occurred, cancellation information, and the like from the center 20.
Further, the related department apparatus 30 can be an IP telephone, a FAX, or the like. Of course, the registration data in the related department file 20-Z may be not only a telephone number but also address information for specifying the related department device 30.

[Meteorological Agency Earthquake Early Warning Web Server 40]
The Japan Meteorological Agency Earthquake Early Warning Web server 40 is a server provided with a web site that provides earthquake information at the Japan Meteorological Agency, and the center 20 always accesses the Meteorological Agency Earthquake Early Warning web site 40 and receives earthquake information.

[Processing procedure in disaster response system]
Next, a processing procedure in the disaster management system will be described with reference to FIGS. FIG. 13 is a flowchart showing an initial setting procedure for the disaster response terminal in the disaster response system of the present embodiment. FIG. 14 is a flowchart showing a disaster response processing procedure in the system. FIG. 15 is a flowchart showing a normal processing procedure in the system. FIG. 16 is a flowchart showing an earthquake determination processing procedure in the system. FIG. 17 is a flowchart showing a fire determination processing procedure in the system. FIG. 18 is a flowchart showing an earthquake occurrence handling procedure (first half) in the system. FIG. 19 is a flowchart showing an earthquake occurrence handling procedure (second half) in the system. FIG. 20 is a flowchart showing a fire occurrence countermeasure processing procedure in the system. FIG. 21 is a flowchart showing a gas leak occurrence countermeasure processing procedure in the system. FIG. 22 is a flowchart showing a crime handling process procedure in the system. FIG. 23 is a flowchart showing a terminal non-communication handling procedure in the system. FIG. 24 is a flowchart showing a cancellation acceptance processing procedure in the system. In these drawings, the steps surrounded by dotted lines include operations performed manually, and the operations performed by the personnel constitute processing by the disaster response system of the present invention. is not. Such a manual operation is indicated as a “terminal side” or “center side” operation. However, even in the operation in the steps surrounded by the dotted line as “terminal side” or “center side” in this way, the processing executed by the terminal 10 or the center 20 is the processing by the disaster response system of the present invention. Constitute.

<1. Initial setting to terminal 10>
First, as shown in FIG. 13, by using # 1 of the disaster detection branch office 10A, a voice instruction word as shown in FIG. 10). Also, for each police station, fire department, gas company, and relative, register the name of the other party to whom the disaster occurrence information, etc., the telephone number, etc. are registered in advance. These registration data are stored in the memory 10-6.

In addition, the voice registration in the terminal 10 can be registered by inputting from the microphone 10-14 in the terminal 10 and storing it in the memory 10-6.
The registration data is transmitted to the center 20 by the main body control unit 10M via the communication device 10-4, and information on related departments is stored in the related department-specific file 20-Z in the information file 20-7. The data can be stored in another storage device (not shown).

  Furthermore, one or more branch offices 10A and fire extinguishing balls 10B are arranged in the house according to the terminal 10 and the size of the house (step 11). It is preferable that the terminal 10 be placed on the ceiling or wall at a position where the room is at the shortest distance from any room, where voice is heard, and where a fire alarm can be heard from the room. In addition, the branch office 10A and the fire extinguisher ball 10B are attached to a kitchen, a bathroom, a place where gas is scheduled to be used, or the like.

<2. Disaster response processing>
Next, the disaster response system executes disaster response processing as shown in FIG. The disaster handling process is a case where at least one of an earthquake, a fire, and a gas leak occurs, or when a user encounters a burglary or the like, the terminal 10 and the center 20 are always connected, and the terminal 10 to the center 20 The detection information is continuously transmitted to the terminal 10 and the voice communication between the terminal 10 side and the center 20 side is possible, and the process is executed to appropriately protect the user. In addition, the center 20 can contact related departments such as police stations, fire stations, gas companies, etc. on behalf of users under panic so that damage can be minimized and insurance companies can be compensated in a timely manner. It is a process executed to

First, the main body control unit 10M in the disaster response apparatus 10 receives the detection information input from the earthquake detector 10-1, the fire detector 10-2, and the gas detector 10-3 and the detection information input from the branch office 10A. It is monitored for 24 hours, and it is determined whether the seismic intensity in the detection information is 3 or higher, the temperature is higher than the set temperature, or the gas concentration is higher than the set concentration. Further, it is determined whether the voice input from the voice recognition device 10-7 is a predetermined voice, strange voice, or scream sound registered in the memory 10-6 (step 20).
If any one of these conditions is satisfied, the terminal 10 transmits a disaster occurrence notification to the center 20, and the terminal 10 and the center 20 enter an emergency monitoring system (step 21). That is, the following steps are executed.

  First, the center 20 and the terminal 10 are always connected (step 22). Then, the terminal 10 continuously transmits all detection information detected by the earthquake detector 10-1, the fire detector 10-2, and the gas detector 10A-3 to the center 20 (step 23). That is, when it is determined that a disaster has occurred in the disaster response device, all detection information detected by the disaster detection device is continuously transmitted to the center 20 until the process is terminated or canceled. Hereinafter, such continuous transmission of all detection information may be referred to as constant transmission.

Furthermore, the microphone 10-14 built in the terminal 10 and the speaker 10-15 are turned on, the voice information input from the microphone 10-14 is transmitted to the center 20, and the voice information received from the center 20 is output from the speaker 10-15. Similarly, on the center 20 side, the voice received from the terminal 10 is output from a speaker (not shown), and the voice information on the center 20 side is input from the microphone and transmitted to the terminal 10, so that the terminal 10 side Voice communication with the center 20 side. In addition, the fact that voice communication is possible is output from the speaker 10-15 as a voice to guide the user or the like (step 24).
As a result, the center 20 can accurately grasp the disaster situation that changes every moment, and can give an appropriate instruction to the user by voice.

The center 20 transmits the first report to the related department apparatus 30 in the insurance company based on the notification of the occurrence of the disaster, and starts a procedure for claiming compensation such as a security deposit (step 25). This makes it possible to start the compensation claim procedure in a timely manner without omission.
The disaster occurrence notification may include detection information detected by each detector and a disaster determination result, that is, information indicating that a disaster has occurred. The first report searches the individual information file 20-X in the center 20 based on the terminal number of the terminal 10 transmitted from the terminal 10 to the center 20 in response to the disaster occurrence notification in addition to the detection information and the determination result. The obtained personal information can be attached.

Further, corresponding processing is executed according to the type of disaster (step 26). In other words, when an earthquake is detected, an earthquake occurrence handling process, when a fire is detected, a fire occurrence handling process is detected, and when a gas leak is detected, it is detected that a gas leak occurrence handling process or a robbery has been encountered. In the case where a crime is dealt with, and when no terminal communication occurs, a terminal no communication occurrence handling process is executed.
On the other hand, if it is determined by the main body control unit 10M that there is no disaster and the cancellation is not accepted, the process proceeds to the normal process S40 (NO in step 20, NO in step 27).

  Even if it is determined by the main body control unit 10M that a disaster has occurred, if cancellation is received after that, the process proceeds to a cancellation reception process S200 (step 27). That is, when a disaster does not actually occur but the detector malfunctions, the terminal 10 sends a disaster occurrence notification to the center 20, and the center 20 makes an emergency call to a police station, a fire department, etc. If the disaster has actually occurred but the disaster has been cured by the user's appropriate measures, the user or the center 20 inputs a cancel request for canceling the determination that the disaster has occurred to the terminal 10. Then, the terminal 10 and the center 20 are returned to the initial monitoring state, the cancellation is notified to the police station, the fire station, etc., and the constantly connected state between the terminal 10 and the center 20 by the emergency monitoring system is released, and then Then, the process proceeds to the normal process S40.

  This cancellation reception can be performed by voice. For example, when a voice input of “earthquake release” is input from the microphone 10-14 of the terminal 10 or the microphone 10A-6 of the branch office 10A, when the voice recognition device 10-7 recognizes this, it is registered as a corresponding process. A cancel acceptance process described later is executed. Further, as described above, it is possible to accept cancellation based on a cancellation request transmitted from the center 20 to the terminal 10. This cancellation reception may be performed not only immediately after the determination in step 20 but also at any timing after step 21.

<3. Normal processing>
The normal process is a process executed when an abnormality that is determined to be a disaster is not detected in the detection information from all detectors. In this case, the terminal 10 periodically transmits detection values of all detectors to the center 20. That is, the normal processing is performed for early detection and early treatment of risk factors at a stage where no disaster has occurred even in a peaceful day without earthquakes, fires, and gas leaks.

  First, the main body control unit 10M of the terminal 10 detects detection information detected by the detectors of the earthquake detector 10-1, the fire detector 10-2, the gas detector 10A-3, and each branch office 10A at a predetermined timing. Based on this, the disaster periodic inspection report information as shown in FIG. 9A is created and transmitted to the center 20 (step 40). Based on the detection information included in the regular disaster inspection report information, the center 20 analyzes the risk of various disasters as will be described below. In addition, by transmitting the disaster periodic inspection report information from the terminal 10 to the center 20 at a predetermined timing as described above, it can be confirmed that the terminal 10 is operating normally. The transmission is preferably performed a plurality of times every day.

When the center 20 receives the disaster periodic inspection report information from the terminal 10, the center 20 determines in order from the gas leakage whether or not the contents should be the object of warning (step 41). In this determination, the disaster risk factor determination processing unit 20-6 determines the presence / absence, frequency, and location of gas leakage.
First, when it is determined from the disaster periodic inspection report information that there is no gas leakage, the process proceeds to an earthquake determination process S60 (step 42).

On the other hand, if the gas leak is detected continuously for 1 second or more even if the reference value of the predetermined gas leak concentration is not reached, an instruction to confirm the gas main plug to the user or a request for investigation by the gas company depending on the situation. It may be necessary.
For this reason, when there is a gas leak, the disaster risk factor determination processing unit 20-6 first determines whether the gas leak time is less than 1 second and is a single shot, continuously detected at a specific location, or continuously. And it is determined whether it was detected at an unspecified place (step 43).
If it is less than 1 second and it is a single shot, it is considered that the detector is malfunctioning, and the process proceeds to the earthquake determination process (step 44).

If it is continuously detected at a specific location, it is determined that a gas leak has occurred, and a message to the effect that the gas leak has occurred is immediately transmitted to the related department device 30 in the gas company. In addition, a gas appliance inspection request is made and a gas detector is inspected. Then, the warning alert instruction information is transmitted to the terminal 10 to enter the monitoring system (step 45).
The terminal 10 requests warning display from # 1 of the branch office 10A based on the received warning and caution instruction information, and transmits all gas leak detection information to the center 20 by a disaster periodic inspection report. The # 1 of the branch office 10A displays a warning and a leak location (detector location) (step 46).

When the user recognizes this warning, the user presses the “inspection in progress” button (not shown) provided in the branch office 10A to start the inspection (step 47). By pressing the button, the branch office 10A transmits information indicating that the gas appliance or the gas detector is being checked to the terminal 10, and the terminal 10 receives the information and transmits it to the center 20.
When the center 20 receives the information indicating that the inspection is being performed, the center 20 records the start of the inspection and the start date and time in the gas leakage history file 20-3 (step 48).

  And when a malfunction is found in a gas appliance etc., it deals with immediately and prevents gas leakage. If there is no problem with the gas appliance or the like, the gas detector is replaced or the indoor ventilation is improved (step 49). The inspector inputs the inspection result to the terminal 10, and the terminal 10 transmits the input inspection result to the center 20, and the center 20 stores the inspection result in the gas leakage history file 20-3. Next, the process proceeds to earthquake determination process S60 (step 50).

In Step 43, when it is determined that the gas leak is detected continuously and at an unspecified place, the disaster risk factor determination processing unit 20-6 determines that the gas leak has occurred. Also, in this case, gas may flow into the room and may be partially filled, and there is a risk of explosion. Therefore, an emergency call is made to the related department apparatus 30 and the terminal 10 in the gas company. Under the monitoring system (step 51).
When receiving an emergency call, the terminal 10 outputs a predetermined warning emergency message as a voice from the speaker 10-15. In addition, because of this, there is a risk of a gas pipe breakage or the like to the user or the like, and the user is requested to respond immediately. Then, a disaster periodic inspection report is sequentially transmitted to the center 20 for all detection information. As a result, the regular disaster periodic inspection report information is transmitted from the terminal 10 to the center 20, and it becomes possible to appropriately monitor the change in the status of the terminal 10 on the center 20 side. Next, the process proceeds to the earthquake determination process S60 (step 52).

<4. Earthquake judgment processing>
In the earthquake determination process in the normal process, seismic intensity 2 is used as a reference. If the seismic intensity is 3 or more, in step 20, it is automatically regarded as a disaster occurrence. The disaster risk factor determination processing unit 20-6 of the center 20 sequentially determines the presence / absence of an earthquake, whether it is single or continuous, or frequent, based on the detection information in the disaster periodic inspection report information.
The disaster risk factor determination processing unit 20-6 of the center 20 proceeds to the fire determination processing S80 next when no earthquake having a seismic intensity of 2 or less has been detected in the detection information in the disaster periodic inspection report information (step 60). ).

Also, if an earthquake with a seismic intensity of 2 or less has been detected even once, the detection has been made at a specific location, and the earthquake early warning received from the Japan Meteorological Agency Earthquake Early Warning Web server 40 has a record. It is determined whether or not there is (step 61).
Whether or not it has been performed at a specific location is determined by, for example, the disaster periodic inspection report information transmitted from the terminal 10 other than the terminal 10 and existing in the same area as the terminal 10 at the same time. Judgment can be made based on whether or not information of the same seismic intensity is recorded. That is, when the information of the same seismic intensity at the same time is not recorded in the disaster periodic inspection report information transmitted from another terminal 10 existing in the same area as the terminal 10, it was detected only at a specific place. It can be determined that it is a thing. The terminal 10 in the same area can be specified by storing the area information in the disaster periodic inspection report information and searching for the area information. It is also possible to search the individual information file 20-X based on the terminal information of the transmission source of the disaster periodic inspection report information and specify the information based on the address information.
Furthermore, whether or not there is a record in the earthquake bulletin can be specified by searching for the earthquake bulletin using the detection time, the area where the terminal 10 is installed, and the detected seismic intensity as keys.

If it is detected at a specific location and is not included in the earthquake bulletin of the Japan Meteorological Agency, it may be a structural problem of the building where the terminal 10 is installed. For this reason, the disaster risk factor determination processing unit 20-6 transmits an investigation request as to whether the installation location of the terminal 10 is not easily shaken or a change request for the installation location (step 62).
When the request is transmitted, the terminal 10 outputs a survey request for the user from the display, the speaker 10-15, or the like (step 63). On the other hand, the user investigates the setting location of the terminal 10 and inputs the investigation result to the terminal 10.
The terminal 10 transmits the input investigation result to the center 20 (step 64).
The center 20 stores the survey result in the earthquake history file 20-1. If a treatment is required, the center 20 side and the user jointly deal with it (step 65).

  In step 61, if it is detected at a specific location and is not included in the earthquake bulletin of the Japan Meteorological Agency, it is determined whether or not the number of earthquakes detected in the detection information matches the number of earthquakes in the earthquake bulletin of the meteorological agency (step 66). . If they match, the detector is normal and there is no problem, so the earthquake detection information and the like in the disaster periodic inspection report information are stored in the earthquake history file 20-1 as earthquake information. Then, the process proceeds to the fire determination process S80.

On the other hand, if the number of earthquakes detected in the detection information and the number of earthquakes in the Meteorological Agency Earthquake Bulletin do not match, it is considered that the earthquake detector is malfunctioning or there is a problem with the room structure. Send these survey requests.
When the request is transmitted, the terminal 10 outputs a survey request for the user from the display, the speaker 10-15, or the like (step 67). On the other hand, the user investigates whether the setting location of the terminal 10 is shaken, or checks whether there is a failure in the earthquake detector. Also in this case, as in the case of Step 63 to Step 65, the investigation result can be transmitted from the terminal 10 to the center 20 and stored in the earthquake history file 20-1. Next, it progresses to fire determination processing S80.

<5. Fire judgment process>
Next, the disaster risk factor determination processing unit 20-6 of the center 20 determines whether or not the detected temperature is room temperature + 5 ° C. or less based on the detection information in the disaster periodic inspection report information (step 80).
When the detected temperature is room temperature + 5 ° C. or less, the disaster risk factor determination processing unit 20-6 stores the temperature difference from the room temperature, the time zone, the detection location, and the like in the fire history file 20-2. In addition, a warning notification indicating that the room is poorly ventilated can be transmitted (step 81).
The terminal 10 outputs this warning notification from the display, the speaker 10-15, or the like (step 82). The user can grasp this content and perform ventilation or the like.

  When the detected temperature is not room temperature + 5 ° C. or less, the disaster risk factor determination processing unit 20-6 determines whether the state has continued for a predetermined time or more and is a specific place (step 83). The determination as to whether or not it is a specific place can be made based on whether or not the detection is performed by a specific disaster detection branch office 10A or a fire detector 10-2.

  If the condition continues for a predetermined time or more and is a specific place, the center 20 immediately conducts a daily survey, a heating appliance survey, a heat survey due to crushing of electrical wiring or damage to the outer shape of the outlet, a shape survey such as scorching, etc. A survey request instructing what should be performed is transmitted to the terminal 10. At this time, the center 20 also transmits a determination result, an indication of an abnormal temperature location, a comment, and the like. Thereafter, the center 20 side establishes a monitoring system for the terminal 10, and the terminal 10 sequentially transmits all detection information to the center 20. Then, the center 20 saves the investigation result transmitted from the terminal 10 in the fire history file 20-2. This monitoring system on the center 20 side continues until a cancel request is transmitted from the terminal 10 to the center 20 (step 84).

  In the case where the state continues for a predetermined time or more and there are a plurality of places, the center 20 transmits to the terminal 10 a crushing of electric wiring or a heating appliance survey request. If the fluctuation value of the temperature difference and the fluctuation cycle are abnormally changed, the center 20 transmits the investigation request and warning notice to the terminal 10. Further, a factor considered from the fluctuation time and the fluctuation place is judged on the center 20 side, and this is transmitted to the terminal 10 and the necessary related department apparatus 30 (step 85). Next, it progresses to disaster countermeasure processing S20.

<6. Earthquake occurrence handling processing>
Next, a case where an earthquake having a seismic intensity of 3 or more is detected in step 20 of FIG.
First, the center 20 determines whether there is another terminal 10 that has detected a seismic intensity of 3 or more in a certain area (step 100). That is, it is determined whether earthquake detection information having a seismic intensity of 3 or more is included in the disaster occurrence notification received from another terminal 10 other than the terminal 10. The region can be determined based on the address in the personal information attached to the disaster occurrence notification.
If it is determined that there is another terminal 10 that has detected a seismic intensity of 3 or more (YES in step 100), it is estimated that the entire area has been damaged. The following various actions are taken to deal with it.

(i) A request for transmitting detection information about earthquakes, fires, and gas leaks to the center 20 is sent to all terminals 10 installed in the same area as the terminals 10 that detected seismic intensity 3 or higher, The detection information is received from the terminal 10.
(ii) Create a wide area support information file for each district (Fig. 11).
(iii) Determine the order of supporting districts by comprehensively judging the earthquake, fire, and gas leak detection information indicated by the file, the presence of contact from the user, and the insurance contract.
(iv) Procure necessary supplies and arrange trucks by district.
(v) Calculate the total estimated damage in all areas (notification from the user + earthquake, fire, gas leak detection information + insurance contract) and notify the insurance company.
(vi) Start transporting relief supplies.
(vii) The carrier date is transmitted to the user mobile phone 50.

  In addition, the terminal 10 that has detected a seismic intensity of 3 or higher continuously transmits all earthquake detection information to the center 20 and also notifies the user that “gas is not plugged in”, “precautions about falling objects”, “Nigero!”, Etc. Or, until the stop instruction is input from the center 20 to the terminal 10, the voice is repeatedly output (continuous call) (step 101).

Thus, in the case of an earthquake disaster, it is considered that not only one user but a large number of users are damaged at the same time, so the center 20 confirms that there are a plurality of terminals 10 that detect seismic intensity 3 or more. At the same time, the detection information on earthquakes, fires, and gas leaks is taken up from all the terminals 10 that have detected seismic intensity 3 or more in order to investigate the occurrence scale.
Then, based on the individual information of the user corresponding to the detection information, wide area support information is created for each district. Estimate and calculate the amount of necessary supplies and total damage, and notify the insurance company. Furthermore, it requests a predetermined organization to prepare support goods and distribute them to each user. In addition, about the terminal 10 which cannot communicate, it estimates that the house in which it was installed was destroyed completely, and it calculates that the detection information is considered to be the worst value.

On the other hand, when the fire detection information is input from the branch office 10A, the terminal 10 repeatedly outputs a sound such as “XXX fire has occurred!
In addition, when the terminal 10A inputs the gas leak detection information from the branch office 10A, the terminal 10 repeatedly outputs a voice such as “Gas leaked to XXX! Out of gas source!” Until a stop instruction is issued (step 103).

Next, after the center 20 receives a disaster occurrence notification for any of earthquake, fire, and gas leak from the terminal 10, the detection information that is sequentially transmitted without being canceled satisfies the disaster occurrence criteria. If the situation continues for a certain period of time or longer, it is considered that the user himself was seriously injured or absent due to absence, so automatic notification is executed on behalf of the user to the police station, fire department, user mobile phone 50, etc. (step 104) ). Pre-registered information can be used for reporting details such as address, name, and disaster details. For disaster contents, the worst example stored in association with the above conditions is used. It is also possible to perform such automatic notification from the terminal 10.
Further, the volume of the sound output from the built-in speaker 10-15 of the terminal 10 can be gradually increased until a stop instruction is issued.

Also, when the center 20 reports the occurrence of a disaster to the user mobile phone 50 and cannot connect after a predetermined time (for example, 10 minutes), the center 20 is based on the related department file 20-Z. An emergency notification is sent to the user's emergency contact that a disaster has occurred in the user's house and the user cannot be contacted (step 105).
When the user goes out and the telephone is connected, the user can grasp the state in the house through the microphone 10-14 and the speaker 10-15 built in the terminal 10. It is also possible to talk with people around the site via the terminal 10, the center 20, and the user mobile phone 50 (step 106).

Furthermore, the terminal 10 displays that it is connected to the police station and the fire station by blinking the light 10-10 in red. In addition, the fact that the speaker 10-15 is connected to the police station and the fire station is output by voice. Further, when a user or a surrounding person is at home, guidance is given to raise a voice (step 107).
In this way, the terminal 10 can repeatedly output (successive call) the voice registered in the memory 10-6 in advance according to the type of the disaster from the speaker 10-15 in any disaster. At the same time, the voice transmitted from the center 20 can be output. For example, “out of gas plug”, “extinguish with a fire extinguisher”, “attention of falling objects”, etc. can be continuously called, and a person in charge on the center 20 side can transmit an appropriate instruction to the user, thereby causing a panic. It is also possible to restore normality to the lower user.
In addition, the light 10-10 of the terminal 10 blinks in red, and “status of connection with police station”, “active police station”, “request to start gas company”, etc. are output to the status display panel 10-11. As a result, it is possible to give the user a sense of security.

In addition, the terminal 10 sounds a predetermined siren from the speaker 10-15, and voices such as "Currently, the center and the telephone are connected. Please speak. Please say microphone off more than once when unnecessary." You can also keep guiding.
Further, the terminal 10 continues to transmit each detection information to the center 20 (step 108).

The center 20 receives from the terminal 10 whether or not it can normally communicate with the branch office 10A, and if it cannot communicate normally, considerable damage such as a signal cable 10C disconnection or short circuit between the terminal 10 and the branch office is assumed. Therefore, make an emergency call to the fire department. In addition, emergency dispatch from the center 20 side. Then, the process ends (step 109).
On the other hand, if the center 20 determines that the terminal 10 and the branch office 10A can communicate normally, the center 20 performs the subsequent support and ends the process (step 110).

<7. Fire occurrence countermeasures>
The terminal 10 calls “XXX fire!”, “Can be extinguished with digestive organs!”, “Out of gas plug!”, And gradually increases the volume. Further, the transmission of detection information from the terminal 10 to the center 20 is continued. Of such detection information transmitted from the terminal 10 to the center 20, the fire detection information is particularly referred to as a fire bulletin (step 120).
If there is no stop instruction within 3 minutes after the fire has occurred and the fire detection continues, the center 20 makes an automatic emergency call to the fire department and the police department (step 121).

Further, when a human voice or voice instruction is not transmitted from the terminal 10 after the fire has occurred, the center 20 notifies the user mobile phone 50 that the user is absent or damaged. At this time, if the user cannot be contacted for 10 minutes, it is considered an emergency for the user, and the emergency contact is notified. In this case as well, outgoing calls are continued to the user mobile phone 50 (step 122).
As a result, when the user can connect to the user's mobile phone 50 while out, the user can grasp the state in the house through the microphone 10-14 and the speaker 10-15 in the center 20 and the terminal 10. it can. Further, if the user's voice communication continues, a call is made from the center 20 side to a third party who may be at home (step 123).

Furthermore, the terminal 10 blinks the light 10-10 in red to display that it is connected to the fire department and the police station, and outputs a sound from the speaker 10-15. In addition, if the user or a person in the vicinity is at home, the user guides the user to speak (step 124).
Further, when the fire detection information is input from two or more branch offices 10A, the terminal 10 repeatedly calls “emergency evacuation!”.
On the other hand, the center 20 refers to the detection information received from the terminal 10 and makes an emergency call to related departments when there is a fire from two or more branch offices 10A. Further, an emergency dispatch is made from the center 20 side (step 125).

The terminal 10 is used when the fire temperature reaches the set temperature, specifically, when the temperature of 60 ° C. or higher is continuously detected for 3 minutes or more by the detection information from the detector, or the disaster detection branch When an abnormal temperature signal indicating that 60 ° C. or more is detected from 10A is received, the digestive agent is sprayed from the fire extinguisher ball 10B installed in the room (step 126). The digestive agent injection conditions and injection method are described in detail in the description of the fire extinguishing ball 10B.
Subsequent support is performed by the center 20 and the process is terminated (step 127).

<8. Treatment for gas leak occurrence>
The terminal 10 calls “XXX gas leaked!” And “gas plug out!” Continuously. Further, the transmission of the detection information from the terminal 10 to the center 20 is continued. Among such detection information transmitted from the terminal 10 to the center 20, the gas leak information is particularly referred to as a gas leak bulletin (step 140). .

Further, the terminal 10 determines whether or not there is a fire based on the detection information from the branch office 10A and the detection information from the built-in fire detector 10-2.
When it is determined that a fire has occurred, “XXXX fire has occurred!” And “extinguish with digestive organs!” Are repeated. In addition, a fire bulletin is transmitted to the center 20 (step 141).

Further, if a release instruction is not input from the user or the center 20 to the terminal 10 for 5 minutes after the gas leak occurs and the gas leak continues, an emergency call is sent to the center 20. When the cancellation instruction is input or the gas leakage is stopped, the process is executed from the disaster countermeasure processing step 20 (step 142).
The center 20 that has received the emergency call notifies the gas company of a gas stop emergency request. Further, an emergency call is made to the fire department (step 143).

Further, the center 20 refers to the detection information received from the terminal 10 and, when gas leakage is detected from two or more branch offices 10A, the center 20 calls “emergency evacuation!” Make an emergency call to the police station. In addition, emergency dispatch from the center 20 side. Thereafter, the center 20 side supports (step 144).
In addition, when the terminal 10 inputs fire detection information from two or more branch offices 10A, it is also preferable that the terminal 10 continuously calls “emergency evacuation!”. Further, the operation in step 125 of the above-described fire occurrence countermeasure process may be executed by the process in the center 20 as in step 144.

By doing so, in case of inadvertent gas leak, the user can notice the gas leak by a continuous call such as “Gas leak occurred!”, Etc. It is possible to take measures. In other cases, it is considered that the gas pipe or gas appliance is faulty and the user is absent, so an emergency recovery by a gas company is required. Therefore, an emergency call is made from the center 20 to the gas company, the fire department, and the police station.
In the gas leak occurrence countermeasure processing, as in steps 122 to 124 in the fire occurrence countermeasure processing shown in FIG. It is also preferable to make calls and calls to people around.

<9. Crime handling processing>
First, in step 20, the terminal 10 determines whether or not the recognized scream sound is due to a robbery (step 160). That is, the terminal 10 determines whether or not the input scream sound is a predetermined voice registered in advance as a scream in the case of burglary. For example, it is determined whether the scream sound is “who, who, who!”.
If the terminal 10 is determined to be a robber, the terminal 10 makes an emergency call to the police station with the contents registered in advance corresponding to the determination result. The pre-registration content may be that an illegal intrusion has occurred due to a robbery, that it is very dangerous, that an immediate action is requested, and that the user's name, address, etc. Further, the terminal 10 makes an emergency notification to the center 20 of the occurrence of the burglary and executes Step 163.

Next, the terminal 10 determines whether or not the recognized scream sound is due to assault (for example, rape or the like) (step 161). That is, the terminal 10 determines whether or not the input scream sound is a predetermined voice registered in advance as a scream in the case of assault. For example, it is determined whether the screaming sound is “who are you, help, help!”.
When it is determined that the assault has occurred, the terminal 10 makes an emergency call to the police station on the contents registered in advance corresponding to the determination result. The pre-registration contents may be that the criminal has illegally entered for the purpose of assault, is extremely dangerous, requests immediate action, and the user's name and address. Furthermore, the terminal 10 makes an emergency notification to the center 20 of the occurrence of assault and executes Step 163.

Next, the terminal 10 determines whether or not the recognized scream sound is due to other crimes (step 162). That is, the terminal 10 determines whether or not the input scream sound is a predetermined voice registered in advance as a scream in the case of other crimes such as a thief, illegal intrusion, intimidation, and forced sales. For example, it is determined whether or not the screaming sound is “Who are you, come back!”.
When it is determined that the crime is other crime, the terminal 10 makes an emergency call to the police station on the contents registered in advance corresponding to the determination result. The pre-registration contents may be a trespassing and threatening the user, being very dangerous, requesting immediate action, and the user's name and address. Furthermore, the terminal 10 makes an emergency notification to the center 20 about the occurrence of other crimes and executes Step 163.

  Even if the terminal 10 determines that the recognized screaming sound does not correspond to any of robbery, assault, and other crimes, if there is no input of a cancellation request within a certain period of time, the user will Because there is a possibility that you have been blown away by a blow, an emergency call is made to the police station using a pre-registered voice. Further, the terminal 10 notifies the surroundings of the occurrence of an emergency by sounding a predetermined siren. Further, the user is continuously called by outputting a predetermined voice registered in advance. Thereafter, the center 20 side supports and ends the process.

  The terminal 10 that has made a report to the police station due to the occurrence of a burglary, assault, or other crime causes the light 10-10 to blink red to clearly indicate that the police station is being reported. When the report to the police station is completed, a siren that indicates the completion of the report is sounded. Continue to output loudspeakers such as “notifying police station”, “requesting ambulance”, “requesting fire engine” from loudspeaker 10-15 to notify users, criminals, and other nearby people (steps) 163).

If the user can talk with the police station after reporting the police station by the terminal 10, the user will explain the situation to the police station as it is. In addition, when the terminal 10 recognizes a voice such as “No, no,” and the situation where the user cannot explain the situation to the police station, a predetermined emergency panic addition message registered in advance is transmitted to the police station.
Subsequent support is performed by the center 20, and the process is terminated (step 164).

<10. Terminal no communication occurrence handling processing>
The center 20 constantly monitors whether or not the earthquake has a seismic intensity of 6 or more in the earthquake bulletin by the Japan Meteorological Agency. If the earthquake has a seismic intensity of 6 or more, the communication from the terminal 10 is performed within a predetermined time registered in advance. Whether or not is monitored (step 180). That is, when a large-scale earthquake occurs, the terminal 10 is destroyed, the disaster cannot be detected, the disaster notification from the terminal 10 to the center 20 cannot be transmitted, and the terminal 10 and the center 20 are not in communication. Can be. For this reason, the center 20 constantly monitors the earthquake early warning in the Japan Meteorological Agency Earthquake Early Warning Web server 40, and if an earthquake occurs, if the first earthquake detection report from the terminal 10 does not arrive within a predetermined time, the terminal 10 Assuming that there was no terminal communication due to an earthquake, each process under the emergency monitoring system is executed in the same way as when other disasters are detected.

  If the earthquake has a seismic intensity of 6 or more, the center 20 confirms whether communication with other terminals 10 in the area is possible. And when an earthquake is seismic intensity 6 or more and the other terminal 10 is also non-communication, since it is thought that the whole area is hit | damaged, it makes an emergency call to the user portable telephone 50 and a related department. Thereafter, the center 20 deals with the problem and the process ends (step 181).

  If the earthquake has a seismic intensity of 6 or more and other terminals 10 can communicate with each other, there is a possibility that a failure of the terminal 10 in which no communication occurred, a collapse of a house, a disconnection of the network, etc. may have occurred. Makes an emergency call to the user mobile phone 50 and the related department. Thereafter, the center 20 deals with the problem and the process ends (step 182).

The center 20 can also monitor the non-communication time from the terminal 10 regardless of the seismic intensity of the earthquake. If the earthquake is not seismic intensity 6 or more and communication from the terminal 10 is not performed to the center 20 for a predetermined time or more, there is a possibility that the terminal 10 has failed, the network is disconnected, etc. 20 transmits a confirmation request to the user mobile phone 50 and ends the process (step 183).
In step 180, it can also be determined whether or not communication with the terminal 10 in another area is possible. Further, Step 180 to Step 183 can be executed even when the disaster handling process shown in FIG. 2 cannot execute the transmission of the disaster occurrence notification from the terminal 10 to the center 20. Further, even when the terminal 10 enters a no-communication state after the first earthquake is transmitted from the terminal 10 to the center 20, the no-communication occurrence handling process can be applied.

<11. Cancellation reception process>
The terminal 10 and the center 20 solve the monitoring system. That is, the terminal 10 and the center 20 release the connection, and the regular transmission of the detection information from the terminal 10 to the center 20 ends. Further, the voice communication enabled state between the terminal 10 and the center 20 is canceled. The terminal 10 turns off the voice input / output function, siren output function, speaker and microphone functions (step 200).
In the center 20, various history data based on the detection information received from the terminal 10 so far is stored in the information file 20-7.

As described above, according to the disaster management system of the present embodiment, it is possible to perform the best treatment when the user encounters a special situation that is not experienced daily. In particular, if there is an earthquake, fire, gas leak, etc., when you are answering alone, or when you ask your child, friends, neighbors, or siblings for an answering machine. The panic level will be larger than usual. According to the disaster response system of the present embodiment, in such a case, the best response method, voice announcement, automatic notification to related departments, etc. can be executed, and damage can be minimized. Become.
Also, in the event of a disaster that causes damage over a wide area, such as an earthquake disaster, for the insurance company and disaster countermeasure organization, the total damage and the estimated amount of necessary supplies are calculated early by the disaster response system of this embodiment. Therefore, it becomes possible to procure early compensation and support supplies.

In addition, this invention is not limited to the above embodiment, It cannot be overemphasized that a various change implementation is possible within the scope of the present invention.
For example, in the normal processing of the present embodiment, the determination is made in the order of gas leakage, earthquake, and fire. However, it is possible to change the order appropriately or to change the order in parallel.
In addition, after the disaster reception center server receives information indicating that an emergency has occurred from the disaster response device, it should immediately report this to telephones and related departmental devices in police stations, fire stations, gas companies, etc. Of course, it is possible.

It is a block diagram which shows the structure of the disaster response system of one Embodiment of this invention. It is a block diagram which shows the structure of the disaster response apparatus in the disaster response system of one Embodiment of this invention. It is a figure which shows the example of an external appearance structure of the disaster response apparatus in the disaster response system of one Embodiment of this invention. It is a block diagram which shows the structure of the disaster detection branch in the disaster response system of one Embodiment of this invention. It is a block diagram which shows the structure of the fire extinguishing apparatus in the disaster response system of one Embodiment of this invention. It is a figure which shows the internal structure of the fire extinguishing apparatus in the disaster response system of one Embodiment of this invention. It is a figure which shows the example of installation of the disaster detection branch office and fire extinguishing apparatus in the disaster response system of one Embodiment of this invention. It is a block diagram which shows the structure of the disaster reception center server in the disaster response system of one Embodiment of this invention. (A) Disaster periodic inspection report information, (b) Warning instruction example, (c) Earthquake history file, (d) Fire history file, (e) Gas leak history file, FIG. 5 is a diagram showing a related department file and (g) an individual information file. (H) Example of pre-registration voice instruction word, (i) Example of response to pre-registration voice instruction word, (j) Example of question for grasping the site, (k) Surrounding site It is a figure which shows the example of guidance to the person who is in. It is a figure which shows the wide area assistance information in the disaster response system of one Embodiment of this invention. It is a figure which shows the wide area assistance system using the disaster response system of one Embodiment of this invention. It is a flowchart which shows the initial setting procedure to the disaster response terminal in the disaster response system of one Embodiment of this invention. It is a flowchart which shows the disaster response processing procedure in the disaster response system of one Embodiment of this invention. It is a flowchart which shows the normal process sequence in the disaster response system of one Embodiment of this invention. It is a flowchart which shows the earthquake determination processing procedure in the disaster response system of one Embodiment of this invention. It is a flowchart which shows the fire determination processing procedure in the disaster response system of one Embodiment of this invention. It is a flowchart which shows the earthquake occurrence response processing procedure (the first half) in the disaster response system of one Embodiment of this invention. It is a flowchart which shows the earthquake occurrence response processing procedure (latter half) in the disaster response system of one Embodiment of this invention. It is a flowchart which shows the fire occurrence response processing procedure in the disaster response system of one Embodiment of this invention. It is a flowchart which shows the gas leak generation | occurrence | production countermeasure processing procedure in the disaster countermeasure system of one Embodiment of this invention. It is a flowchart which shows the criminal response processing procedure in the disaster response system of one Embodiment of this invention. It is a flowchart which shows the terminal non-communication generation | occurrence | production response processing procedure in the disaster response system of one Embodiment of this invention. It is a flowchart which shows the cancellation reception process procedure in the disaster response system of one Embodiment of this invention.

Explanation of symbols

10 Disaster response device (Chu Shigura-kun)
10-1 Earthquake detector 10-2 Fire detector 10-3 Gas detector 10-4 Communication device 10-5 Telephone 10-6 Memory 10-7 Voice recognition device 10-8 Battery 10-9 Radio 10-10 Light 10 -11 Status display panel 10-12 119 button 10-13 110 button 10-14 Microphone 10-15 Speaker 10-16 Reset button 10M Main body control unit 10S Thermometer 10CON Disaster detection branch control unit 10A Disaster detection branch 10A-1 LCD display Panel 10A-2 Fire detector 10A-3 Gas detector 10A-4 Operation selection key 10A-5 Status display lamp 10A-6 Microphone 10A-7 Speaker 10B Fire extinguisher (digestion ball)
10B-1 Control unit 10B-2 Operation panel 10B-3 Heat detection sensor 10B-4 Electromagnetic on-off valve / stopper 10B-5 Suction fan 10B-6 Digestant tank 10B-7 Digestant injection plate 10B-8 Injection nozzle valve 10B- A Full tank switch 10B-X Digestant transport pipe 10B-Y Digestant cylinder 10B-Z Digestant jet machine 10C Signal cable 20 Disaster reception center server 20-1 Earthquake history file 20-2 Fire history file 20-3 Gas leak history File 20-4 Control unit 20-5 Communication device 20-6 Disaster risk factor judgment processing unit 20-7 Information file 20-8 Compensation claim processing unit 20-9 Voice input / output processing unit 20-A Disaster emergency processing unit 20- B Cancel acceptance processing unit 20-C No communication processing unit 20-D Wide area support processing unit 20-X Individual information file 20- Relationship departmental file 30 related departments device 40 Meteorological Agency earthquake warning Web server 50-user mobile phone 100 Internet 150 wireless net

Claims (36)

A disaster response system comprising one or more disaster response devices with and / or connected disaster detection devices, and a disaster reception center server connected to the disaster response devices via a network,
The disaster handling apparatus determines that a disaster has occurred when the detection information detected by the disaster detection apparatus satisfies a predetermined disaster standard, and indicates information indicating that a disaster has occurred in the disaster reception center server. And at the same time always connected to the disaster reception center server,
When the disaster reception center server receives information indicating that the disaster has occurred, the disaster reception center server is in a state of being always connected to the disaster response device. The disaster response system according to claim 1, wherein when the disaster response device determines that a disaster has occurred, all the detection information input from the disaster detection device is sequentially transmitted to the disaster reception center server. When the disaster coping device determines that a disaster has occurred, it transmits the input voice information to the disaster reception center server and outputs the voice information received from the disaster reception center server,
When the disaster reception center server receives information indicating that the disaster has occurred, the disaster reception center server transmits the input voice information to the disaster response device and outputs the voice information received from the disaster response device. The disaster management system according to claim 1 or 2. The disaster response system according to any one of claims 1 to 3 includes a related department device in an insurance company connected to the network, and the disaster reception center server includes the disaster response device and a user of the disaster response device. A storage device that stores the correspondence with personal information of
When the disaster reception center server receives information indicating that a disaster has occurred, the disaster reception center server acquires personal information corresponding to the disaster response device from the storage device, and indicates the personal information and the occurrence of the disaster A disaster response system, wherein information is transmitted to the related department device. The disaster management system according to claim 4 has a mobile phone of the user of the disaster management device, and the personal information includes a telephone number of the mobile phone,
When the disaster reception center server receives information indicating that a disaster has occurred, the disaster reception center server transmits information indicating that the disaster has occurred to the mobile phone. The disaster response system according to any one of claims 1 to 5, wherein when the disaster response device determines that a disaster has occurred, a light provided in the disaster response device blinks. When the disaster reception center server receives the information indicating that a disaster has occurred, the information indicating that the disaster has occurred is connected to the disaster reception center server via a telephone at the police station or the network. Connected to the relevant department apparatus in the police station, the telephone in the fire department or the relevant department apparatus in the fire department connected to the disaster reception center server via the network, or connected to the disaster reception center server via the telephone in the gas company or the network The disaster response system according to claim 1, wherein the disaster response system is transmitted to any one of related department apparatuses in the gas company. When the disaster reception center server transmits information indicating that the disaster has occurred to a telephone and / or related department apparatus in a police station, a fire department, and / or a gas company, The disaster response system according to claim 7, wherein the voice information to be transmitted is transmitted to the disaster response apparatus. When an input for canceling a determination that a disaster has occurred in the disaster response apparatus is not within a predetermined time from the determination, the disaster reception center server is a telephone in a police station, a fire station, and / or a gas company And / or transmitting information indicating that the disaster has occurred to the related department device,
When the input for canceling the determination that the disaster has occurred in the disaster response device is within a predetermined time from the determination, the disaster response device transmits a cancel request to the disaster reception center server, and The disaster response system according to claim 7 or 8, wherein when the cancellation request is received, the disaster reception center server cancels the connection with the disaster response device. . The disaster detection device includes an earthquake detection device,
The disaster response system according to any one of claims 1 to 9, wherein the disaster response device determines that a disaster has occurred when a seismic intensity detected by the earthquake detection device is equal to or greater than a predetermined value. The disaster reception center server receives information indicating that the disaster has occurred, and also receives the disaster from other disaster response devices installed in the same area as the predetermined area where the disaster response device is installed. 11. The disaster response system according to claim 10, wherein when receiving information indicating that a fault has occurred, all detection information regarding earthquakes, fires, and gas leaks is received from all disaster response devices in the region. The disaster reception center server creates wide area support information including at least the detection information for each predetermined area based on the detection information received from all of the disaster response devices. The disaster response system described. The disaster detection device includes a fire detection device,
The disaster response system according to any one of claims 1 to 12, wherein the disaster response device determines that a disaster has occurred when a temperature detected by the fire detection device is equal to or higher than a set temperature. When the temperature detected from two or more of the fire detection devices is equal to or higher than a set temperature, the disaster response device repeatedly outputs a predetermined sound indicating that emergency evacuation should be performed from a speaker in the disaster response device. The disaster response system according to claim 13. The disaster response device is abnormal when the detection information from the fire detection device indicates that a temperature equal to or higher than a predetermined temperature has been detected for a predetermined time and / or from a fire extinguishing device connected to the disaster response device. The disaster response system according to claim 13 or 14, wherein when the temperature signal is received, the extinguishing agent is injected into the fire extinguisher. The disaster detection device includes a gas leak detection device,
The disaster response device according to any one of claims 1 to 15, wherein the disaster response device determines that a disaster has occurred when a gas concentration detected by the gas leak detection device is equal to or higher than a set concentration. system. When the gas concentration detected from two or more gas leak detection devices is equal to or higher than a set concentration, the disaster response device repeatedly outputs a predetermined sound indicating that emergency evacuation should be performed from a speaker in the disaster response device The disaster response system according to claim 16, wherein: When the disaster detection device inputs a sound, the input sound is searched for whether or not the input sound exists in a predetermined sound registered in the disaster countermeasure device as a scream that is emitted when a disaster due to a predetermined criminal act occurs. The disaster response system according to claim 1, wherein when it exists, it is determined that a disaster has occurred. In the disaster reception center server, the seismic intensity in the earthquake bulletin received from the website of the Japan Meteorological Agency connected to the disaster reception center server via the network is equal to or greater than a predetermined seismic intensity, and within a predetermined time from the disaster countermeasure device The disaster response system according to any one of claims 1 to 18, wherein it is determined that a disaster has occurred when information indicating that a disaster has occurred has not been received. When the disaster reception center server determines that a disaster has occurred, based on the address in the personal information corresponding to the disaster response device, another disaster response device installed in the same area as the area where the disaster response device is installed; The disaster response system according to claim 19, wherein it is confirmed whether connection is possible. The disaster response device, when the detection information detected by the disaster detection device does not satisfy a predetermined disaster standard, periodically transmits the detection information to the disaster reception center server. The disaster management system according to any one of to 20. The disaster reception center server stores the detection information periodically received in a history file in the disaster reception center server, and analyzes the risk of gas leakage, earthquake, and fire based on the detection information. The disaster response system according to claim 21. A disaster response method using one or more disaster response devices with and / or connected disaster detection devices, and a disaster reception center server connected to the disaster response devices via a network,
The disaster handling apparatus determines that a disaster has occurred when the detection information detected by the disaster detection apparatus satisfies a predetermined disaster standard, and indicates information indicating that a disaster has occurred in the disaster reception center server. And at the same time always connected to the disaster reception center server,
When the disaster reception center server receives information indicating that the disaster has occurred, the disaster reception center server is in a state in which the connection with the disaster response device is always connected. The disaster response method according to claim 23, wherein when the disaster response device determines that a disaster has occurred, all the detection information input from the disaster detection device is sequentially transmitted to the disaster reception center server. When the disaster coping device determines that a disaster has occurred, it transmits the input voice information to the disaster reception center server and outputs the voice information received from the disaster reception center server,
When the disaster reception center server receives the information indicating that the disaster has occurred, the disaster reception center server transmits the input voice information to the disaster response device and outputs the voice information received from the disaster response device. The disaster coping method according to claim 23 or 24. The disaster reception center server includes a storage device that stores a correspondence relationship between the disaster countermeasure device and personal information of a user of the disaster countermeasure device;
When the disaster reception center server receives information indicating that a disaster has occurred, the disaster reception center server acquires personal information corresponding to the disaster response device from the storage device, and indicates the personal information and the occurrence of the disaster Information is transmitted to the related department apparatus in the insurance company connected to the said network. The disaster response method in any one of Claims 23-25 characterized by the above-mentioned. When the disaster reception center server receives the information indicating that a disaster has occurred, the mobile phone receives the information indicating that the disaster has occurred based on the telephone number of the user's mobile phone included in the personal information. And / or at least a telephone in a police station or a related department apparatus in a police station connected to the disaster reception center server via the network, a telephone in a fire department or the disaster reception center server via the network Send to either the relevant department device in the connected fire department, or the relevant department device in the gas company connected to the disaster reception center server via the telephone in the gas company or the network, and at the time of the transmission, The voice information indicating that transmission is performed or has been performed Disaster Action according to any one of claims 23 to 26, characterized by transmitting to the harm addressed device. The disaster detection device includes at least one of an earthquake detection device, a fire detection device, and a gas leak detection device,
The disaster countermeasure device is configured such that when the seismic intensity detected by the earthquake detection device is a predetermined value or more, the temperature detected by the fire detection device is a set temperature or more, or the gas concentration detected by the gas leak detection device When the concentration is over the set concentration, it is determined that a disaster has occurred,
When the disaster detection device inputs a sound, the input sound is searched for whether or not the input sound exists in a predetermined sound registered in the disaster countermeasure device as a scream that is emitted when a disaster due to a predetermined criminal act occurs. The disaster response method according to any one of claims 23 to 27, wherein when it exists, it is determined that a disaster has occurred. A disaster response device that has a built-in and / or connected disaster detection device and transmits detection information detected by the disaster detection device to a disaster reception center server via a network,
When the detection information detected by the disaster detection device satisfies a predetermined disaster standard, it is determined that a disaster has occurred, and information indicating that a disaster has occurred is transmitted to the disaster reception center server. A disaster response device characterized in that the connection with the reception center server is always connected.   30. The disaster response device according to claim 29, wherein when it is determined that a disaster has occurred, all detection information input from the disaster detection device is sequentially transmitted to the disaster reception center server.   31. The voice information received from the disaster reception center server is output while transmitting the input voice information to the disaster reception center server when it is determined that a disaster has occurred. Disaster response device. The disaster response device according to any one of claims 29 to 31 is provided.
When the detection information from the fire detection device indicates that a temperature equal to or higher than a predetermined temperature has been detected for a predetermined time and / or when an abnormal temperature signal is received from a fire extinguishing device connected to the disaster countermeasure device A disaster coping device characterized by injecting a fire extinguisher into the fire extinguishing device. A disaster response program for causing a disaster response device incorporating and / or connecting a disaster detection device to transmit detection information detected by the disaster detection device to a disaster reception center server via a network,
In the disaster response device,
When the detection information detected by the disaster detection device satisfies a predetermined disaster standard, it is determined that a disaster has occurred, and information indicating that a disaster has occurred is transmitted to the disaster reception center server. A disaster response program that allows the connection to the reception center server to be always connected. In the disaster response device,
34. The disaster response program according to claim 33, wherein when it is determined that a disaster has occurred, all the detection information input from the disaster detection device is sequentially transmitted to the disaster reception center server. In the disaster response device,
35. The disaster response program according to claim 33 or 34, wherein the input voice information is transmitted to the disaster reception center server, and the voice information received from the disaster reception center server is output. In the disaster response device,
When the detection information from the fire detection device indicates that a temperature equal to or higher than a predetermined temperature has been detected for a predetermined time and / or the disaster response device is abnormal from the fire extinguishing device connected to the disaster response device The disaster response program according to any one of claims 33 to 35, for causing the fire extinguisher to inject a digestive agent when a temperature signal is received.

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