JP2003112863A - Life plan setting supporting system for elevator - Google Patents

Abstract

PROBLEM TO BE SOLVED: To greatly improve user service by smoothing communication regarding the various settings of an elevator between a user and an elevator manufacturer via Internet over all period for the elevator. SOLUTION: Receiving an estimating request for newly installing the elevator from a user terminal, a new elevator specification setting server 1A estimates for newly installing it in accordance with data input to a new specification input screen by the user terminal 2 and then registers order information on an elevator information management database 4. Receiving a maintenance request from the user terminal 2, an elevator maintenance specification setting server 1B determines working items of maintenance in accordance with data input to a maintenance specification input screen by the user terminal 2 and registers the determined items in the database 4.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system for supporting the setting of a life plan from new installation of an elevator to maintenance by utilizing a computer system and the Internet.

[0002]

2. Description of the Related Art An elevator is a so-called "vertical transportation means" which is installed in a building and transports a person in the building up and down. When installing the elevator, there are many installation spaces, elevator speeds, etc. Specifications depend on the environment and conditions specific to the building.

Therefore, when a new elevator is installed in a certain building, it has conventionally been necessary for a salesperson of an elevator maker to visit the user and hold a detailed meeting with the person in charge on the user side. At the meeting, the sales staff of the elevator maker introduces product examples by catalogs and photographs, and asks the person in charge on the user side about the environment, conditions or wishes peculiar to the building, and the new specifications of the elevator. I was trying to determine the outline.

After that, the sales staff of the elevator maker should bring back the outline data of the decided new specifications to the company for estimation work, and submit the quotation sheet describing the construction period to the person in charge on the user side at a later date. I was doing. And
When the person in charge on the user side approves the construction period and the price described in this quotation, the user places an order with the elevator maker, and the elevator maker then actually starts the installation work of the elevator.

Further, since the elevator has a public nature of transporting an unspecified number of people, it is required to have a high degree of safety. Therefore, maintenance of the elevator system is considered to be very important.

[0006] Conventional maintenance is an elevator maintenance management company that provides maintenance services for elevators (hereinafter, in this specification, an elevator maintenance management company that performs such maintenance services and an elevator manufacturing company that newly manufactures elevators). Both of them will be collectively referred to as "elevator makers") to perform regular maintenance work after a certain period of time to diagnose whether there is an abnormality, or when an abnormal accident occurs during elevator operation, etc. In addition, the maintenance worker of the elevator maker goes to the site in response to a telephone call from the user, and repairs the abnormal part there and diagnoses whether there is any abnormality in other parts.

[0007]

However, conventionally, when newly installing an elevator system, there are the following problems (1) to (3), and when performing maintenance of the elevator system, there are the following problems (1) to (4). Had some challenges.

Both the elevator maker side and the user side
Since they did not have any specific knowledge of elevator installation specifications until they met at the meeting, both parties spent a lot of time and effort before deciding the final installation specifications. Especially for the user side,
When deciding the order specifications, it is necessary to have a good grasp of the image after the elevator system is completed, but since there are only catalogs and photographs to grasp the image, it is possible to grasp a concrete image. As a result, it often takes time to perform mischief after careful consideration, and often requires additional specifications after determining order specifications.

There are many cases where the user side wants to change the specifications after making a formal order, but since the user side cannot confirm the design / manufacturing process, it is possible to immediately know the circumstances of fluctuations in delivery date and price. In some cases, it is difficult to determine whether the specification change itself is possible.

When the user side wants to get a quote from a plurality of elevator manufacturers competing with each other, the conventional sales form is based on the direct face-to-face basic form, so that the person in charge on the user side is unlikely to place an order for the elevator. There is a tendency to be psychologically hesitant to call the sales staff of the manufacturer to the company. This tendency leads to the opportunity for the elevator maker to miss the opportunity to accept an order, and the user to miss the opportunity to obtain a more suitable estimate for the company.

The conventional elevator installation specification is determined by the elevator manufacturer, who has specialized knowledge, and it is hard to say that the conditions desired by the user are always reflected sufficiently. Met.

Conventionally, a user often requests the elevator maker to repair only when he or she notices that an abnormality has occurred. Some of these abnormal accidents are caused by the end of life of life parts. There are many items that can predict the occurrence of abnormalities to some extent. When such a predictable abnormality occurs, the user cannot use the elevator until the recovery, and the elevator maker has to make extra effort accordingly.

Since a high level of specialized knowledge is required for the maintenance of an elevator, it has been conventionally considered that the maintenance work is an exclusive matter of the elevator manufacturer as an implicit understanding, and that the user should not intervene in the maintenance. . For this reason, the manufacturer's initiative may lead to maintenance without sufficiently disclosing sufficient maintenance information to the user, and the user's wishes may not always be reflected sufficiently. However, such a situation runs counter to the recent flow of information disclosure, and the technical knowledge on the user side has become abundant recently.
Therefore, it is considered appropriate in some cases that it is appropriate to release the information regarding the elevator maintenance to the user side accurately and then leave some of the information to the user's judgment.

Conventionally, an elevator maker has billed a user a fixed flat rate as a maintenance fee regardless of the operating state of the elevator. However, such a maintenance fee billing method results in a disadvantage for a good user who rarely causes an abnormal accident. That is, conventionally, there have been cases where the service to the user in terms of price is insufficient.

The conventional installation and maintenance of the elevator system have the above-mentioned problems, and these problems are urgently needed to overcome the current economic slump and to promote the elevator industry. Need to be resolved.

The present invention has been made in view of the above circumstances, and it is possible to solve the above-mentioned problems (1) based on the effective use of the Internet, which has rapidly spread with the recent development of computer technology. It is an object of the present invention to provide a system capable of supporting the setting of a life plan from new installation of an elevator system to maintenance.

That is, when a new elevator is installed, the specification can be set easily and surely, the labor of both the user and the elevator maker can be reduced, and the desired conditions of the user can be sufficiently incorporated. In addition, when performing the maintenance of the elevator, the maintenance information of the elevator is disclosed to the user as much as possible to realize the maintenance of the elevator that incorporates the user's wish as much as possible, and the user side and the elevator maker side. The purpose is to be able to reduce the efforts of both parties.

[0018]

As a means for solving the above-mentioned problems, the invention according to claim 1 is a plurality of user terminals, which are connected to these user terminals via the Internet, and which are based on a PDM function, and are based on an elevator. An elevator life plan setting server that manages an information management database is provided, and this elevator life plan setting server, when receiving a request for a quotation for a new installation of an elevator from the user terminal, Provide a screen on which the elevator new specifications can be entered, and the user terminal makes an estimate regarding the new installation of the elevator based on the new specification data entered on this screen, and sends this estimate result to the user terminal, The elevator information when the ordering intention from the user terminal is confirmed Elevator new specification setting server for registering order information in the management database, and a screen for entering the elevator maintenance specification to the user terminal when the maintenance request is received from the user terminal. Has an elevator maintenance specification setting server that determines the implementation details of the maintenance of the elevator based on the maintenance specification data entered on this screen, and registers the determined details in the elevator information management database. Characterize.

According to a second aspect of the invention, in the invention of the first aspect, the elevator new specification setting server is:
A user authentication unit that authenticates an ID number or issues an ID number to the user terminal when there is access from any user terminal, and a desired after the user authentication unit performs the authentication or issue. When a new specification entry screen providing means for providing the user terminal with a screen in which the elevator new specifications can be entered, and the user terminal has entered the new specifications on the screen provided by the new specification entry screen providing means, Elevator price and construction period are calculated with reference to the elevator information management database, and an estimation result based on this calculation is sent to the user terminal,
A quotation sending means for inquiring about the ordering intention, and a new confirmation of the elevator in the elevator information management database when the quotation sending means sends the quotation result and then finally confirms that the user terminal has the ordering intention. A new specification data registration means for registering data regarding an installation order and new specifications thereof is provided.

According to a third aspect of the present invention, in the invention according to the second aspect, the new specification entry screen providing means includes a basic specification input screen for entering the basic specifications of the elevator in characters, and the basic specifications. An electronic mock-up screen that represents the entire configuration and partial configuration of each part of the elevator by using computer graphics based on the entry result of the input screen is provided.

According to a fourth aspect of the invention, in the invention of the second or third aspect, the new specification entry screen providing means is
Provide a list display screen for past ordered properties based on the entry of predetermined search items, and display the screen where the specification data of the ordered properties selected on this list display screen are displayed as new specification data that can be diverted In the case where the user terminal has filled in the screen with the specification data that can be diverted from the past ordered property as new specification data, the quotation sending means, depending on the degree of diversion, To make a discounted estimate,
It is characterized by

According to a fifth aspect of the present invention, in the third aspect of the present invention, the new specification entry screen providing means is capable of displaying a simulation operation of each part of the elevator on the electronic mockup screen. Is characterized by.

According to a sixth aspect of the present invention, in the invention according to the third aspect, the new specification entry screen providing means three-dimensionally represents each part of the elevator on the electronic mockup screen, and further within a three-dimensional space. By freely rotating each part of the elevator, it is possible to display a desired part so that it can be viewed from a desired angle.

In the invention according to claim 7, in the invention according to claim 4, when the new specification entry screen providing means displays the list of past ordered properties on the list display screen, the access is made. The property of the user related to the user terminal and the property of the other user are separately displayed, and the property of the other user whose specification data is prohibited to be displayed is displayed on the screen. The feature is that it is not performed.

The invention according to claim 8 is the user according to any one of claims 2 to 7, wherein the new specification entry screen providing means is a user who has already performed order registration by the new specification data registration means. When the terminal desires to change the contents of the specifications at the time of receiving an order, the terminal provides a screen on which the desired new elevator specifications can be entered, and the quotation sending means is the user. Whether to calculate the price and the construction period of the elevator again based on the changed specifications entered on the screen, report the price and construction period fluctuation status based on the changed specifications to the user terminal, and whether to implement the changed specifications. The new specification data registration means receives the notification from the user terminal that the contents of the changed specification will be implemented. Beta information management database that changes the contents of the new specification, and is intended for registering the data related to the specification changes, it is characterized.

According to a ninth aspect of the present invention, in the invention according to any one of the second to eighth aspects, the new specification entry screen providing means is a traffic calculation for the user terminal to input specifications regarding elevator traffic. A screen is provided to the user terminal, and the elevator new specification setting server calculates the number of cars installed or specifications relating to transportation capacity based on the traffic calculation specification entered by the user terminal on the traffic calculation screen. It is characterized by having a traffic calculation means.

The invention according to claim 10 is the invention according to claims 2 to 9.
In any one of the above-mentioned inventions, the elevator new specification setting server has order specification confirmation data generation means for generating data by which the user terminal can confirm the order specification of the elevator.

According to an eleventh aspect of the present invention, in the invention of the first aspect, the elevator maintenance specification setting server assigns an ID number to the user terminal when access is made from the user terminal. User authentication means for authenticating or issuing an ID number, and a maintenance specification entry screen for providing a user terminal with a screen on which desired elevator maintenance specifications can be entered after the user authenticating means performs the authentication or issuance Means, and maintenance request information registration means for registering, in the elevator information management database, data on the maintenance specifications entered on the screen provided by the maintenance specification entry screen providing means by the user terminal. And

According to a twelfth aspect of the present invention, in the eleventh aspect of the present invention, a maintenance timing check means for checking the maintenance timing of the elevator of the user based on the maintenance information of each user stored in the elevator information management database. And, based on the check result of the maintenance time check means,
A maintenance recommendation mail sending means for sending a mail recommending that maintenance of an elevator is performed to a user terminal of a user who needs maintenance.

According to a thirteenth aspect of the present invention, in the twelfth aspect of the present invention, the maintenance timing check means is for checking the replacement or repair timing of a component whose life is approaching, and the maintenance specification entry screen providing means. Provides an electronic mock-up screen showing the elevator part including the parts whose life is approaching, using computer graphics.

According to a fourteenth aspect of the present invention, in the thirteenth aspect of the present invention, the maintenance specification entry screen providing means displays, on the electronic mockup screen, the part whose life is approaching in a different color from other parts. Is what you do,
It is characterized by

According to a fifteenth aspect of the present invention, in the invention according to the twelfth aspect, the maintenance time check means checks the time when the entire elevator system should be refurbished, and the maintenance specification entry screen providing means includes: After the maintenance recommendation mail sending means sends a mail recommending that the elevator system be repaired, when there is access from the user terminal side, a screen on which the repair specification of the elevator system can be entered is displayed on the user terminal. It is provided to the.

According to a sixteenth aspect of the present invention, in the eleventh aspect of the present invention, the maintenance specification entry screen providing means causes the user terminal to display a predetermined operation when the user terminal performs a predetermined operation on a predetermined screen. On the other hand, it is characterized by providing a maintenance plan application screen on which it is possible to apply the contents of the changed maintenance plan.

According to a seventeenth aspect of the present invention, in the invention according to the sixteenth aspect, the contents of the change of the maintenance plan are arbitrarily selected by the user terminal side in the basic maintenance which is supposed to be performed at the time of elevator maintenance. It is a combination of possible option maintenance.

The invention according to claim 18 is the invention according to claim 16 or 17, wherein the maintenance specification entry screen providing means is suitable for elevator maintenance when the user terminal applies for a content of which the maintenance plan is changed. It is possible to present a recommended maintenance plan with various contents to the user terminal side.

According to a nineteenth aspect of the present invention, in the eleventh to eighteenth aspects of the present invention, the maintenance specification entry screen providing means is provided for the elevator when the user terminal performs a predetermined operation on a predetermined screen. It is characterized in that a screen capable of changing the setting of the driving condition is provided to the user terminal.

According to a twentieth aspect of the invention, in the invention according to any one of the eleventh to nineteenth aspects, the elevator maintenance specification setting server provides the user terminal with manual data including an elevator operation procedure and a maintenance procedure. It is characterized by having an online manual means for performing.

According to a twenty-first aspect of the present invention, in the invention according to the ninth aspect, the new specification entry screen providing means performs the elevator operation according to the specifications regarding the number of installed cars or the transportation capacity calculated by the traffic calculation means. The simulation operation of can be displayed on the electronic mockup screen.

According to a twenty-second aspect of the invention, in the thirteenth aspect of the invention, the maintenance specification entry screen providing means is in a state where the user terminal deletes any of the parts without replacing or modifying the parts. If the component is a component required to realize a predetermined optional function, a screen warning the user terminal that the optional function will not work due to deletion of the component is displayed on the user terminal. It is characterized by being displayed.

According to a twenty-third aspect of the present invention, in the twenty-third aspect of the present invention, the maintenance specification entry screen providing means performs the simulation operation of each elevator part based on an optional function that warns that the user terminal will not work. It is characterized in that it can be displayed on an electronic mockup screen.

According to a twenty-fourth aspect of the present invention, in the nineteenth aspect of the present invention, the maintenance specification entry screen providing means performs an electronic mock on a simulation operation after and before the setting of the operating condition of the elevator is changed. It is characterized in that it can be displayed on the up screen.

According to a twenty-fifth aspect of the present invention, in the twenty-first aspect of the present invention, the online manual means is capable of displaying a simulation operation of the elevator operating procedure and maintenance procedure on the screen of the user terminal. There is a feature.

The invention described in claim 26 is,
In the invention described in any one of 3, 24 and 25, the simulation operation includes a virtual view simulation operation viewed from a viewpoint of an elevator user who is in an elevator car or near an elevator hall. .

[0044]

1 is a block diagram showing the configuration of an elevator life plan setting support system according to an embodiment of the present invention. The elevator life plan setting server 1 and the plurality of user terminals 2 are connected via the Internet 3. The elevator life plan setting server 1 manages the elevator information management database 4, such as reading and writing data from the elevator information management database 4 in order to respond to access from the user terminal 2. The elevator life plan setting server 1 is composed of two servers, an elevator new specification setting server 1A and an elevator maintenance specification setting server 1B.

FIG. 2 is a block diagram showing the configurations of the elevator new specification setting server 1A and the elevator maintenance specification setting server 1B shown in FIG. As shown in this figure, the elevator new specification setting server 1A
Has a PDM (Products Data Management) system 5A, and this PDM system 5A
User authentication means 6A, new specification entry screen providing means 7
A, an estimate sending means 8A, and a new specification data registration means 9A. Further, the elevator maintenance specification setting server 1B has a PDM system 5B, and within this PDM system 5B, a user authentication means 6B, a maintenance specification entry screen providing means 7B, a maintenance timing check means 8B1, and a maintenance recommendation mail are sent. It has a means 8B2 and a maintenance request information registration means 9B.

In the elevator new specification setting server 1A, the user authentication means 6A issues an ID number or authenticates the ID number in response to an access from the user terminal 2. The new specification entry screen providing means 7A provides a screen for entering the specification data required for new installation of the elevator to the user terminal 2 whose ID number is authenticated by the user authentication means 6A. Estimate sending means 8
A calculates the price and construction period of the elevator based on the new specification data entered on the screen by the user terminal 2,
The estimation result based on this calculation is sent to the user terminal 2. The new specification data registration means 9A inquires whether or not there is an ordering intention after the estimate sending means 8A sends the estimate result to the user terminal 2, and when the final confirmation that the ordering intention is present is obtained, the elevator The information about the order and the data regarding the new specification are registered in the information management database 4.

In the elevator maintenance specification setting server 1B, the user authentication means 6B includes the user terminal 2
The ID number already issued to the user is authenticated in response to the access from the user. The maintenance specification entry screen providing means 7B provides a screen for entering the specification data necessary for elevator maintenance to the user terminal 2 whose ID number is authenticated by the user authenticating means 6B. The maintenance time check means 8B1 checks a predetermined database in the elevator information management database 4 every day to check whether the time required for maintenance is approaching in the entire elevator system or in the individual parts of the system. Is. Maintenance Recommendation Email Delivery Means 8
B2 receives the check result of the maintenance time check means 8B1 and, if there is a target for which the time required for maintenance is approaching, sends a mail to the user recommending that the target be maintained. The maintenance request information registration means 9B
The user terminal 2 provides the maintenance specification entry screen providing means 7
The data on the maintenance specification entered on the screen provided by B is registered in the elevator information management database 4.

FIG. 3 is a block diagram showing the detailed structures of the elevator life plan setting server 1 and the elevator information management database 4 in FIG. Although not shown in FIGS. 1 and 2, the elevator life plan setting server 1 actually has the company-wide information server 10 and the local information server 11, and the PDM system 5
A and 5B are provided in the company-wide information server 10. The local information server 11 includes the head office server 12, the factory server 13, and the field server 1.
4 and a plurality of servers such as the overseas law server 15 and the like. The company-wide information server 10 stores address information of each server that configures the local information server 11, and controls each server to respond to an access request from the user terminal 2 side. It controls the overall control of the server 1.

The elevator information management database 4 is composed of a plurality of databases 16 to 31. Then, the head office server 12 has a customer database 16, a numbering database 17, a specification database 18,
The price database 19 is managed.

The customer database 16 stores ID numbers and password data for security management for each user. In addition, a file of a building information group (for example, XX building, XX apartment, etc.) for each destination is created for each user as a subfile of the ID number.
The PDM systems 5A and 5B can also manage these building information groups.

The numbering database 17 stores data on the numbering (production number) issued by the elevator manufacturer for each elevator. Elevator makers
Various data in the following description can be accessed using this number as a keyword.

The specification database 18 includes elevator uses (passengers, houses, sleepers, etc.), capacity (6 people, 9 people,
11 people, etc.), basic specifications such as the number of floors to stop, and additional specifications (for example, wheelchair specifications, seismic control specifications, etc.)
Data such as is stored.

The price database 19 stores data such as the basic price determined from the above-mentioned basic specifications, various additional specification prices, or the already delivered price which has been delivered in the past as a special specification unique to the user. It is stored.

The factory server 13 manages the NET-COST database 20, the 3D-CAD database 21, the electric CAD database 22, the drawing arrangement database 23, the design know-how database 24, the manufacturing database 25, the process database 26, and the procurement database 27. It is like this.

The NET-COST database 20 contains various parts stocked by the elevator manufacturer for each elevator type.
The total basic net price of the units, devices, etc., manufacturing cost data, etc. are stored.

The 3D-CAD database 21 stores 3D-CAD data and basic BOM data. That is,
Individual CAD data of various parts, units, devices, etc. are mocked up on an electronic mockup screen described later.
The final shape of the elevator cab and the design of the doorway are stored as basic BOM data. Further, these total assembly data can be modeled by selecting each part.

In the electrical CAD database 22, each part,
It stores data such as rating information of units and devices, useful life, maximum ratings for electrical characteristics, and mechanical characteristics.

The drawing arrangement database 23 stores drawing numbers and the like of parts arranged according to customer specifications based on the number issued for each elevator stored in the number issuing database 17 described above. There is.

The design know-how database 24 stores design reference data for machine components, units, electrical products, and the like. All of these are data on the parts that can make up the standard elevator on the manufacturer side, and include various data such as dimensional data, weight, mounting method with other parts, restrictions when the maximum applicable specifications are exceeded, and specifications. is there.

The manufacturing database 25 stores the manufacturing date, the test date, the manufacturing shipping date, the test number, the version data of the printed circuit board, the software, etc. as the information necessary for the traceability of the elevator maker.

In the process database 26, standard lead time data for each manufacturing, site construction, and delivery delivery is stored as process management data. PDM system 5
A and 5B can create a process chart by keying in the specification determination date and the like based on this process control data. This process management data is updated in a timely manner by daily processing, and it is possible to check the design / manufacturing progress status of each property at any time. In addition, this process database 26
Is equipped with standard-compliant lead-time data in the case of a specification change based on a user request after the specification is determined.
The DM systems 5A and 5B can also manage process changes.

The procurement database 27 stores information such as suppliers of various parts and units, real-time inventory information, lead time at the time of arrangement, and the like. Further, when the information about the discontinuation of parts production and the like flows from the supplier, the PDM systems 5A and 5B can retrieve this information in a timely manner. This information can be disclosed via the Internet 3 as general information.

The field server 14 manages a maintenance database 28, a quality database 29, and a trouble database 30.

In the maintenance database 28, when the maintenance department of the elevator maker or the like makes a maintenance contract with the user, the contract content is registered. Also, after the elevator system is delivered and general use is started,
The operating status of each elevator (operating time, number of operations, etc.), parts replacement standard data, parts life data, and maintenance history data (when and what parts are replaced and how many times are they replaced, etc.) (Rough failure information) etc. are stored. Further, the maintenance plan data prepared by the maintenance department in the maintenance contract between the user and the maintenance department, and the maintenance fee data related thereto are also registered. Further, the price data of the maintenance item price and the construction cost for each part are also stored. Furthermore,
The maintenance database 28 stores daily maintenance methods and the like as online manual data so that the user can maintain the elevator by himself / herself.

The quality database 29 contains failure information for each elevator type such as a rope type elevator, a hydraulic type elevator, an ultra-high speed elevator and a medium / low speed elevator, minor change information, traceability management information, design change management information and the like. It is stored.

The trouble database 30 stores trouble information for each elevator in the form of data.
For example, date and time of trouble occurrence, trouble mode (phenomenon,
Cause), driving status (driving direction, car position, speed status, presence / absence of call registration, etc.), car status, trouble responder information, etc.

The overseas current method server 15 manages the comprehensive database 31. This comprehensive database 31 stores comprehensive data of overseas affiliates of elevator manufacturers. The comprehensive data is a collection of various data corresponding to each data stored in the databases 16 to 30. That is, the comprehensive database 31 can be said to be a miniature version of the databases 16 to 30.

FIG. 4 is an explanatory diagram showing the hierarchical structure of the elevator information management database 4. As shown in this figure, various data are hierarchically stored for each property X1 to Xn. The first layer is categorized into basic event items, and items belonging to this event item are finely categorized from the second layer onward. In the illustrated example, the item "Specification" in the first layer is classified into "standard specifications" and "additional specifications" in the second layer, and this "standard specification" is further classified in the third and subsequent layers. is there.

FIG. 5 further shows the hierarchical structure of, for example, the specification database 18 in the elevator information management database 4 having the above hierarchical structure. As shown in this figure, the first hierarchy is classified according to the purpose of use of the elevator, the second hierarchy is classified according to various products, and the third hierarchy is classified according to units constituting the products. The layers are classified according to the components that make up the unit, and the fifth and subsequent layers are similarly subdivided. Then, these subdivided items are managed in association with each other so that the elevator components required according to the user's specifications can be searched / displayed from each hierarchy, and the latest information can be stored. ing.

FIG. 6 is a flow chart showing an outline of the processing performed by the elevator life plan setting support system shown in FIGS. The processing performed by this system is roughly divided into new specification setting and maintenance specification setting. Maintenance specification setting is divided into parts replacement, system modification, maintenance plan modification, and operating condition modification.

In the case of setting new specifications, first, the user terminal 2
Accesses the elevator new specification setting server 1A of the elevator life plan setting server 1, and the user authentication means 6A responds to this by the user ID number or temporary ID.
The number is authenticated (step 6-1), and then the new specification entry screen providing means 7A provides the user terminal 2 with the new specification entry screen (step 6-2). The user terminal 2 enters new specifications on this screen (step 6-
3), the estimate sending means 8A makes an estimate based on the entered specifications and sends the estimate result to the user terminal 2 (step 6-4). Then, when the user approves the estimation result, the new specification data registration means 9A registers the order in the elevator information management database 4 (step 6-5).

In this way, the property code is attached to the elevators having the new specifications set and installed in the user's building by the elevator maker, and thereafter, the elevator maker performs the maintenance management.

When parts are to be replaced among various types of maintenance, first, maintenance timing check means 8B1.
Checks the part replacement timing with reference to the elevator information management database 4 (step 6-6), and at the same time, the maintenance recommendation mail sending means 8B2 sends a mail to the user terminal 2 recommending that parts be replaced. Then, the user who sees this mail accesses the elevator maintenance specification setting server 1B of the elevator life plan setting server 1, and the user authentication means 6B authenticates the user's ID number (step 6).
-7). After this authentication, the maintenance specification entry screen providing means 7B provides the user terminal 2 with the maintenance specification entry screen, and the user enters the specifications on this screen (step 6-8). Then, the maintenance request information registration means 9B registers the contents of the maintenance requested by the user in the elevator information management database 4 (step 6-9). In the above example, the elevator maker checks the parts replacement timing, and the user requests maintenance based on this, but the user may voluntarily request the replacement of the parts (step 6-10).
The subsequent processing is the same as above (steps 6-7, 6).
-8, 6-9).

When the system is repaired, as in the case of parts replacement, the elevator manufacturer checks the repair time (step 6-11) and the user voluntarily requests the repair (step 6-). 12)
However, due to the nature of the processing, the user voluntarily requests a change in the maintenance plan and the operating conditions (steps 6-13 and 6-14).

The details of the new specification setting and maintenance specification setting processing will be described below. FIG. 7 is a flowchart for explaining the details of the new specification setting process.

When the elevator new specification setting server 1A is accessed from any of the user terminals 2, the user authenticating means 6A performs a user authenticating process (step 7-).
1). Here, the contents of the user authentication process performed by the user authentication means 6A will be described with reference to the flowchart of FIG.

When the user authentication means 6A is accessed from the user terminal 2, the user authentication means 6A provides the user ID authentication screen P801 to the user terminal 2 side. If the user is already a registered member of this system, the ID and PASSWORD of the screen of the user terminal 2
Enter your ID number and password in the box to the right of. Now, assuming that the user is the person who has made the access for the first time, this user clicks the button written as “issue temporary ID”. Then, a screen P802 for issuing a temporary ID is displayed, and the user fills in necessary items such as a name and a mail address. Then, when these necessary item data are transmitted to the server 1A side, the user authentication means 6A issues a temporary ID and a password, and a screen P803 for notifying them is displayed on the screen of the user terminal 2.

After the temporary ID and password are issued in this way, the user calls the screen P801 again, enters the temporary ID number and password in the boxes to the right of the ID and PASSWORD, and then clicks the "execute" button. . Then, the user authentication means 6A determines whether or not the ID and password are correct (step 801).
If the ID and password are not correct, the user authentication means 6A displays a screen P807 for notifying the fact on the screen of the user terminal 2, but if they are correct, then this I
It is determined whether D is a temporary ID or a regular ID (step 802).

When the determination result is the temporary ID, the user authentication means 6A displays the screen P804 for the user to request the elevator estimate. Then, when the user clicks the word "elevator estimate" on this screen, the estimation process on the server 1A side is started. After that, when the user places an order for this quotation, the user authentication means 6A issues a regular ID to this user. On the other hand, when the user authentication means 6A determines that the user ID is the authorized ID, the user P who is a registered member displays a screen P805 for requesting an estimate or other processing.

"Property code" on screen P805 means
It means the number issued by the number database 17, that is, the elevator manufacturing number.
If the user who is a registered member has a property for which an order has been placed, by entering the property code in the box on screen P805, the "progress / process" of the "property information" according to the current situation, Either or both of "change order information" are displayed. The "progress / process" is a character clicked to inquire about the progress of the elevator installation work and the construction schedule, and "change order information" is a character clicked to change the specifications of an already ordered property. For example, if the user has recently placed an order for the property, only "Change order information" is displayed because the construction has not yet started, and if the user has ordered the property for a certain period of time, Indicates that both "progress / process" and "change order information" have been displayed because construction has already started, and a considerable period has passed since the user placed an order for the property and the construction is approaching completion. Since the specification can no longer be changed, only “Progress / Process” is displayed.

The screen P805 is a screen commonly specified in the two processes of the elevator new specification setting process and the maintenance specification setting process. Therefore, the character "maintenance information" that the user clicks when requesting maintenance is also displayed as the item "property information".

Further, on the screen P805, when the user enters the property code, the characters "Elevator estimate" are not displayed, but only "Property information" and the characters below it are displayed. On the other hand, if the user has not entered the property code, only the characters "elevator quote" are displayed (a new quote starts when the user clicks this), and "property information" is not displayed.

When the user wants to change the password, he / she enters the ID number and the password in the boxes on the right side of the ID and PASSWORD on the screen P801 and then clicks the "PASSWORD CHANGE" button. Then, the user authentication means 6
A determines whether the ID number and password are correct (step 803). If they are correct, the new password is displayed on the screen P806, and if they are incorrect, the fact is displayed on the screen P807.

Now, returning to FIG. 7 and continuing the explanation, the user who has just issued the temporary ID is prompted by the screen P in FIG.
If the character "Elevator Estimate" of 804 is clicked, the new specification entry screen providing means 7A provides a series of screens required for the user to enter new installation specifications (step 7-2).

That is, the new specification entry screen providing means 7A
First, a screen 901 as shown in FIG. 9 is displayed on the screen of the user terminal 2. This screen has a "New entry" button
902 and an “Refer to existing property / Divert” button 903 are provided. When the user sets the specifications by referring to or diverting the specification data of the existing property held by the elevator maker in the elevator information management database 4, the user may click the “Refer to existing property / diverting” button 903, On the other hand, in the case of setting the specifications from the completely blank state, the “new input” button 902 may be clicked. Then, the new specification entry screen providing means 7A determines which button the user has clicked on this screen 901 (step 7-3).

If the user clicks on the "new input" button 902, the new specification entry screen providing means 7A causes the user terminal 2 to display the basic specification input screen 10 shown in FIG.
Display 01. On this screen, "Model",
"Elevator application", "Capacity", "Speed [m / min]",
The essential specification items such as are displayed in black, for example, and the additional specification item “desired date” is displayed in blue, for example. The user fills in these items by operating the scroll key, fills in all the essential specification items, and then clicks the "selection complete" button (step 7-4).

Then, the new specification entry screen providing means 7A
Displays an electronic mockup screen 1101 as shown in FIG. 11 on the user terminal 2. This electronic mockup screen 1101
Is the whole image screen 1102, the accessory unit image screen
1103 and a product image screen 1104. The user fills in the required specification data on the electronic mockup screen 1101 (step 7-
5).

The entire image screen 1102 is a three-dimensional representation of the entire image of each main part of the elevator. In the illustrated example, the car and its peripheral parts are represented in a three-dimensional space. The entire image screen 1102 is provided with a property information display field 1105 in which the "Production number", "Property name", "Cage", "Hall button", "Hoisting machine", etc. are displayed. It is supposed to be done. However, in this case, since the user has clicked the "new input" button 902 in FIG. 9, the "serial number" is not displayed, and the new specification entry screen providing means 7A uses the basic specification input in FIG. Based on the basic specification data entered by the user on the screen 1001, the closest data from the specification database 18 and the 3D-CAD database 21 is retrieved via the head office server 12 and the factory server 13 and, as shown in the figure, the car and its surroundings. The part will be displayed. The “same specification” button 1106 and the “change” button 1107 are used when the user clicks the “reference / divert existing property” button 903 in FIG. 9, which will be described later. Further, the “return” button 1108 is a button used when returning to the previous screen.

A "simulation" button 1109 is provided at the bottom of the whole image screen 1102, and when the user clicks this "simulation" button 1109,
The car displayed on the screen performs a simulation operation similar to the actual movement. That is, the whole image screen 11
The car shown in 02 moves up and down in the hoistway, and the user is shown opening and closing the door on each floor.

A “rotation” button 1110 is provided next to the “simulation” button 1109, and after the user clicks the “rotation” button 1110, the cursor is moved with the mouse button pressed. It is possible to rotate the car and its peripheral portion in the entire image screen 1102 by a desired angle. That is, the user can observe the car and its peripheral portion not only from the back direction as illustrated but also from any direction such as the front direction or the side direction or the top direction or the bottom direction. Therefore, the user can grasp the whole image of the main parts of the elevator concretely and in detail on the whole image screen 1102. "Rotate" button 11
A special list display field 1111 is provided next to 10,
This is to alert the user by displaying the unit name or the item name when the user selects a special item unit or item other than the standard item on the item unit image screen 1103 or the item image screen 1104. It is for.

The product unit image screen 1103 is a three-dimensional representation of the image of the product unit that constitutes the main part displayed on the overall image screen 1102. The product unit image screen 1103 is provided with product unit tags 1112 for various product units, and the user can display a desired unit in the overall image screen 1102 by clicking this tag. Alternatively, by moving the cursor to the unit portion to be displayed on the whole image screen 1102 and clicking it, the product unit image screen 1103 can be displayed with the product unit. In the example shown, the car supplies unit is displayed.

A specification item display field 1113 is also provided in the article unit image screen 1103, and standard specification dimensions for various specification items linked to the screen image are shown. And the product unit image screen 11
In 03, there is provided a special list display field 1114 showing the names of special product units or products that can be selected from other than standard products, and the user clicks on the name shown in this special list display field 1114. By doing so, it is possible to select the product unit or product having the special specification. However, in this case, in order to call the user's attention to the selection of the special specification, the name is displayed in the special list display field 1111 in the whole image screen 1102, and on the whole image screen 1102. The display of the special specification product is restricted. The user can freely change the dimensions in the specification item display field 1113 to the desired values, but if the dimensions deviate from the standard specifications, the special list display field is displayed.
1114 displays that the size is a special size.

The article image screen 1104 is a two-dimensional simple diagram showing the article units that form the main parts displayed on the overall image screen 1102. This item image screen 1104 is provided with item tags 1115 for various items, and the user can click the tag for the desired item or the entire image screen.
By clicking on a desired article part displayed in 1102, the article can be displayed in the article image screen 1104. In addition, a special list display field 1116 is also provided on the product image screen 1104, and the names of special products that can be selected other than the standard product are displayed.

The user selects the whole image screen 11 as described above.
02, determine the specifications of the car and its surroundings using the product unit image screen 1103 and the product image screen 1104, then click the "Hole button" character in the property information display field 1105 on the overall image screen 1102 To do.
Then, as in the case of the basket, the whole image screen 11
02, the product unit image screen 1103 and the product image screen 1104 can be used to determine detailed specifications. And after all the specifications have been decided and thoroughly examined,
Click the Specification Complete button 1117.

When the user clicks the specification input completion button 1117, the new specification data entered in the electronic mockup screen 1101 is sent from the user terminal 2 side to the estimate sending means 8A.
Is output to. Then, the quotation sending means 8A starts the quotation process based on the input new specification data to calculate the price and the construction period of the elevator, and sends the quotation result based on this calculation to the user terminal 2 side for notification (step 7). -10).

FIG. 12 shows the quote sending means 8 as described above.
FIG. 11 is an explanatory diagram of a price process estimation detail screen 1201 sent from A to the user terminal 2 and displayed on the user terminal 2. The price process estimation detail screen 1201 is provided with a price display column 1202 and a construction period display column 1203. In the price display field 1202, only the price around each main part and the total price of these are displayed, but the user can click the “display specification details” button 12
By clicking 04, you can get a more detailed price breakdown.

The construction period display field 1203 describes the construction period dates of the main parts. Each day has a special note column so that if the day is scheduled to be delayed, the reason for the delay can be entered. User clicks "Process list" button
By clicking 1205, as shown in FIG.
The contents of the construction period display field 1203 can be displayed on a process sheet display screen 1301 including a process sheet 1302 in which a berth schedule format is displayed.

In the process table display screen 1301, the "May" column of "Hoisting machine" is black to the center position because the current date is May 15, so it is up to this center position. It indicates that the process is in progress. In addition, the "September" column of the "basket frame" and the "chamber room" is black in this embodiment. In this embodiment, the user indicates the desired completion date of the construction on the basic specification input screen 1001 of FIG. It is supposed to be entered as August 31, so that it is possible to easily recognize the portion exceeding the desired time limit. And
The user can print out the contents of the process chart display screen 1301 by clicking the “output” button 1303 on this screen. In addition, this process chart 1302
Can also be saved separately in the file format of commercially available spreadsheet software.

At the bottom of the price process estimation details screen 1201, the text "Do you want to place an order" is displayed for the quotation sending means 8A to confirm whether the user has an intention to place an order (step 7-11). Next to "YES"
A button 1006 and a “NO” button 1007 are provided.
If the user can understand the displayed price and construction period, he / she can click the “YES” button 1206 to apply for the order, while if he / she does not understand it, click the “NO” button 1207 to place the order. Can be said to be absent.

The new specification data registration means 9A determines whether the user clicks the "YES" button 1206 or the "NO" button 1207 on the price process estimate details screen 1201 (step 7-12). And
When the "YES" button 1206 is clicked, the new specification data registration means 9A registers in the customer database 16 of the elevator information management database 4 that the user has received an order, and also issues a number and issues it. The required data is registered in the other databases, such as registering in the number database 17 and new specification data related to the number issued (step 7-13).

The user clicks the "YES" button 1206 on the price process estimate details screen 1201, and the new specification data registration means 9A causes the elevator information management database 4 to operate.
After registering the necessary data in each database, the new specification data registration means 9A causes the user terminal 2 to display the specification setting completion display screen 1401 as shown in FIG. The specification setting completion display screen 1401 is provided with a quote display button 1402, an installation drawing display button 1403, a design drawing display button 1404, and a 3D model display button 1405. Although not shown in FIG. 2, the elevator new specification setting server 1A has order specification confirmation data generating means, and the user who placed the order can specify the order specification by clicking these buttons. You can check the details.

By the way, the price process estimate detail screen 1201 of FIG. 12 is displayed to the user in the price display column 1202 and the construction period display column 12.
While presenting 03, the user was asked "Do you want to place an order?", And asked to choose between "YES" and "NO". It is also possible to extend and allow the user to request further specifications.

FIG. 15 shows such a price process estimation detail screen 1501. This price process estimate detail screen 1501 is similar to the price process estimate detail screen 1201 of FIG. 12 in appearance, and the difference is that the sentence "Would you like to place an order?" It has changed to "ka".

The user examines the contents of the price display column 15002 and the construction period display column 1503 of the displayed price process estimate details screen 1501 and, if it is acceptable to place an order with this content as is, "YES" is displayed. "NO" button instead of button
Click 1507. On the other hand, I can not understand this content,
If the user wishes to input further specifications, he or she clicks the "YES" button 1506.

When the "YES" button 1506 is clicked,
The electronic mockup screen 11 of FIG. 11 is displayed again on the user terminal 2.
01 is displayed, and the user fills in the desired specifications in the same way as described above. In this case, for example, it is assumed that the user requests an estimate using the handrail B instead of the initially presented handrail A, and still cannot understand and requests an estimate using the handrail C.

That is, the user fills in the handrail C on the electronic mockup screen 1101 and then the specification input completion button 11
Suppose you click 17. Then, in the user terminal 2,
Specification / estimation comparison confirmation screen 1601 as shown in FIG.
Is displayed. The estimated prices of the handrails A, B and C are displayed on this screen. When the user wants to know the specification details, the price details, and the process when the handrail A is adopted, the user may click those "display" buttons. Similarly,
If the user wants to know the specification details, price details, and process when the handrail B or the handrail C is adopted, those "display" buttons can be clicked.

Further, the text "Do you want to input another specification?" Is displayed on this screen, and a "YES" button and a "NO" button are provided next to it. If the user wants to input another specification, for example, the specification when the handrail D is adopted, the user can click the “YES” button. In that case, the electronic mockup screen 1101 of FIG. 11 is displayed as before. Therefore, the specifications when the handrail D is adopted may be entered.

On the screen of FIG. 16, the handrail A is currently selected, and the user clicks the “NO” button if he / she wants to place an order with the specifications employing the handrail A. Then, the pre-order final confirmation screen 1701 shown in FIG. 17 is displayed on the user terminal 2. Final confirmation screen before ordering
1701 differs from the specification / estimate comparison confirmation screen 1601 in that
The sentence "Do you want to input another specification?" Has been changed to the sentence "Do you place an order?"
A check mark designating section 1702 is provided on the left side of the names of the handrails A to C under "Specification comparison". The user puts a check mark on the check mark designation portion 1702 on the left side of the handrail A, and presses the “YES” button in this state.

Then, the new specification data registration means 9A
As described above, after the new specification data registration means 9A registers necessary data in each database of the elevator information management database 4, the specification setting completion display screen 1401 shown in FIG. 14 is displayed on the user terminal 2. To do.

What has been described so far is the screen 90 of FIG.
In step 1, when the user clicks the "new input" button 902, that is, the determination result in step 3 is "Y
Regarding the new specification setting in the case of "ES", how to set when the user next clicks the "Refer to existing property / Diversion" button 903, that is, when the determination result in step 7-3 is "NO" Will be explained.

The user clicks the “Refer to existing property / Divert” button 90
When 3 is clicked, an existing property search diversion screen 1801 as shown in FIG. 18 is displayed on the user terminal 2. After the user fills in the corresponding data in the fields for each of the "use", "capacity", and "floor" on the screen (step 7-
6) Click the search execution button 1802. Then, in the user property list 1803, names, addresses, and links are displayed together with the number of properties that the user who is currently accessing has ordered so far (step 7-
7). Some users, like real estate companies, may own multiple buildings or condominiums with similar specifications, but here is a list of a series of elevators with similar specifications installed in such buildings. Will be up. The "link" indicates the storage location of the data, and the user can obtain detailed information on the existing property on another screen by clicking this part.

On the existing property search diversion screen 1801, another user existing property list 1804 is also displayed (step 7-
7). This is a list of properties owned by other users than the user who is currently accessing. However,
Unlike the list 1803, this list 1804 is provided with a column indicating “publication / non-publication”, and information about properties for which “non-publication” is entered is not disclosed.

[0113] Now, for example, the user picks up one of the properties from the user existing property list 1803, puts the cursor on the selected property to invert the display of that property, and in that state, "Divert button" 1805 Suppose you click. Then, the electronic mockup screen 1101 of FIG. 11 is displayed, and the image of the picked-up property and various specifications are displayed on this screen. In this case, the manufacturing number in the property information display field 1105, which was not displayed in the case of the “new input” described above, is displayed.

The user can select the electronic mockup screen 1101.
If the specifications are the same as those of the existing property displayed above, click the "Specifications" button 1106 and then click the specification input completion button 1117 (step 7-
8). If you want to change some of the specifications of the displayed existing property, click the "Change" button 1107, change some of the specifications, and then click the specification entry complete button 1117. Good luck (Step 7)
-8).

When the user clicks the specification input completion button 1117, the new specification data written on the electronic mockup screen 1101 is sent from the user terminal 2 side to the estimate sending means 8A.
Is output to. Then, the quotation sending means 8A starts the quotation process based on the input new specification data and calculates the price and construction period of the elevator. In this case, the quotation sending means 8A discounts the specifications of the existing property according to the degree of diversion, and determines the discount rate (step 7-9). In this way, when applying the specifications of an existing property to a new specification, discounting is generally possible because the technology experienced in the past can be applied as is because it is usually easier to install elevators. Is. Note that the processing from step 7-10 is the same as that described above, and thus a duplicate description will be omitted.

As described above, in this embodiment, the user can divert the specifications of the existing property to easily set the specifications, and the diversion of the specifications of the existing property reduces the labor of the elevator maker. It is intended to improve the service in terms of price to the user so that the estimated amount is reflected in the estimated price.

By the way, there are cases where the user once requests an elevator maker and then requests a specification change due to various reasons. Conventionally, in such a case, the user may not immediately know the delivery time or the price fluctuation situation when the specification is changed, and it may be difficult to determine whether or not the specification can be changed. However, according to the present invention, it is possible to effectively deal with such a case.

That is, when the user wants to change the specifications after placing an order with the elevator maker, he / she enters the property code on the screen P805 of FIG. 8 and selects the "progress / process" displayed as property information. Click the character. As a result, the process table display screen 1301 shown in FIG. 13 is displayed on the user terminal 2, and the user can determine whether the specifications can be changed based on the progress status of the construction after the order is placed. When the user determines that the specification can be changed, the electronic mockup screen 11 shown in FIG.
Display the details of the property for which you want to change the specifications on 01, click the "Change" button 1107, enter the details of the change you want, and then press the button 11
Click 17.

As a result, the estimate sending means 8A performs the calculation again and reports the calculation result to the user terminal 2 side. FIG. 19 is an explanatory diagram showing the contents reported to the user terminal 2 side at this time. In the price process estimation details screen 1901 shown in this figure, each price and construction period before and after the specification change are shown in a manner compared with the price display column 1902 and the construction period display column 1903, respectively (price display Box 19
In 02 shows the thing in parentheses before the change).

The user examines this result and clicks the "YES" button 1904 in the case of implementing the changed specification. As a result, the new specification data registration means 9 registers in the elevator information management database 4 that the contents of the new specification have been changed and that the changed specification has been changed. On the other hand, if the user determines that the modified specifications cannot be implemented as a result of this (for example, the construction period of the “three-sided frame” will be delayed), the user clicks the “NO” button and again the electronic mockup screen of FIG. Enter another changed specification on 1101 or do not change the specification.

By the way, although the description is omitted in the description of the simulation operation on the whole image screen 1102 of FIG. 11 described above, in the present embodiment, the user can click various "simulation buttons" 1109 to change various operations. The simulation operation viewed from the viewpoint can be displayed on the screen of the user terminal 2.
Hereinafter, a method of displaying the simulation operation will be described.

When displaying the simulation operation of the elevator on the screen, the simplest display method is to display only the movement of the mechanical portion of the elevator without making the elevator user (passenger) appear. Normally, the viewpoint is selected and switched in each scene so that the user can understand the operation contents of the elevator most easily and easily. In this specification, such a viewpoint will be referred to as an “objective viewpoint”. On the other hand, there is also a method of displaying an elevator user on the screen during the simulation operation and displaying the operation viewed from the viewpoint of this elevator user. However, in this specification, the viewpoint of the elevator user in such display is described. It is called a "virtual viewpoint", and the simulated operation of the elevator viewed from this virtual viewpoint is called a "virtual view simulation". The display of this virtual view simulation allows the user to experience as if he / she were actually in the elevator car or at the elevator hall,
You will be able to have a concrete image of the new specifications of the elevator. Alternatively, even for operating procedures that are difficult to understand quickly with explanations using only text or voice, the user can easily understand the contents by utilizing the display of this virtual view simulation. become.

Further, there is a display method for allowing the user to select an objective viewpoint or a virtual viewpoint, or a desired viewpoint from a plurality of objective viewpoints and virtual viewpoints, by a click operation or the like during the simulation operation display. But
In this specification, the simulation imaged in such a display manner is referred to as "real-time simulation". On the other hand, the viewpoint used in each scene is determined in accordance with the story created and edited in advance, and the simulation in which the user cannot intervene in the way of displaying the screen is referred to as "non-real time / We will call it "simulation". Usually, the simulation in which an elevator user appears on the screen is a real-time simulation, and the simulation in which an elevator user does not appear is often programmed as a non-real-time simulation, but it is not always uniquely defined. .

Next, an example of how to display each of the above simulations will be described. On the electronic mockup screen 1101 of FIG. 11, the user selects “simulation button” 1109.
When is clicked, the screen of the user terminal 2 switches to the operation simulator screen 3301 as shown in FIG. This operation simulator screen 3301 has a selected operation display field 3302 and an operation summary display field.
3303, various operation buttons 3304, and a simulation display screen 3305.

The selected operation display column 3302 is a column for selecting the type of operation that allows the simulation operation to be performed on the screen. In the illustrated example, "normal operation (automatic)", "normal operation"(passenger)",
Operations such as "parking" are displayed.
"When the normal operation (automatic) is selected, the movement of the car in the hoistway and the door opening / closing operation are automatically displayed, that is, in a mode in which no passenger is present. On the other hand, the" normal operation (passenger) "is displayed. When selected, similar to the case of "normal operation (automatic)", the movement of the car in the hoistway and the door opening / closing operation are displayed in simulation.
In this case, it is also displayed that passengers get on and off at the hall and that passengers operate the operation panel in the car. Further, when "parking" is selected, a state in which the car is stopped on the predetermined floor is displayed in simulation (in this case, passengers are not displayed due to the nature of the operation).

Then, when the user puts the cursor on the name of the operation to be displayed in the simulation, the character is highlighted in the selected operation display field 3302, and the outline of the selected operation is displayed in the operation summary display. It is displayed in the column 3303. In the example shown in the figure, the characters "normal driving (passenger)" are displayed in an inverted state, and when this "normal driving (passenger)" character is clicked, it is displayed on the simulation display screen 3305. The operation contents are displayed in the operation summary display column 3303.

The various operation buttons 3304 are buttons for operating the screen displayed on the simulation display screen 3305. The user operates these buttons to reproduce, stop, and
Operations such as fast forward and end can be performed.

As described above, the simulation display screen 3305 is a screen for displaying the simulation operation of the operation selected in the selected operation display field 3302, and is based on the above-mentioned real-time simulation or non-real-time simulation function. A moving image of a series of operations is continuously reproduced. The example in the figure shows the content of one frame during the reproduction of "normal operation (passenger)". The car 3306 that has moved through the hoistway 3307 arrives at the predetermined floor,
Two passengers M1 and M2 waiting in front of Holdor 3308 are about to board the car 3306.

After that, the display contents of the screen progress, and the screen shown in FIG.
As shown in (a), the simulation display screen 3305 shows a large image of the scene where the hold door and the car door are opened. In the example shown in the figure, two passengers M1 and M2 waiting at the hall are observing the inside of the car, and two passengers M3 and M4 are standing inside the car.
At this time, when the user puts the cursor on the portion of the passenger M1 and clicks, the screen is switched from the viewpoint (virtual viewpoint) of the passenger M1 indicated by the arrow Y1 thereafter, and the virtual view simulation is displayed. It FIG. 34
(B) shows the display contents of the image viewed from the virtual viewpoint of the passenger M1, and the passenger M2 and the two passengers M3 and M4 opposite to the passenger M2 are further enlarged.

Up to that point, what was displayed on the screen was from the objective point of view, which is considered to be the easiest to grasp the operation of the elevator. In this way, the virtual point of view seen from the virtual point of view of the passenger M1. By displaying the view, the user can feel as if he / she was actually in the elevator hall, and can understand the details of the driving operation of the elevator concretely and clearly. become. The arrow Y1 in FIG. 34 (a) is added for convenience of explanation, and is not displayed on the actual screen. Further, in FIG. 34B, when the user puts the cursor on the passenger M2 and clicks it, the screen is switched to the screen seen from the viewpoint of the passenger M2 indicated by arrow Y2.

According to the display of the virtual view simulation as described above, it is easy for the user to perform an elevator operation procedure which is difficult to understand immediately only by the explanation on the screen or the explanation by the voice output. Will be able to understand. For example, in FIG.
5 (a) is a screen in which the passenger M5 boarded in the car is trying to operate the car operation panel. From this screen onward, according to the development of the story, from the viewpoint of the passenger M5 indicated by the arrow Y5. The screen switches to the new screen. FIG. 35 (b)
Is the display content of the image viewed from the virtual viewpoint of the passenger M5 at this time, and the car operation panel and the destination floor button, door open button, and door close button provided on this are displayed.

Now, the passenger M5 who got into the car from the hall on the first floor tried to press the button to go to the fifth floor of the destination floor, but he accidentally pressed the button and then Since the button was pressed, Fig. 35 (b)
Then, the two buttons of and are lit up. In this state, passenger M5 may disturb other passengers, so it is preferable to cancel the call registration on the 7th floor (most modern elevators are equipped with such a cancel function). Exist). In order to cancel in this case, the passenger M5 should press the button of twice in succession. The operating procedure for activating such a cancel function can be explained, of course, by a text description on the screen or voice output, but as described above, from the viewpoint of the passenger M5, the large car operation panel and the passenger By displaying the movement of the finger of M5 on the screen, the user can understand the operation procedure more quickly and easily.

In addition to the destination floor buttons, door-opening and door-closing buttons, or emergency call buttons and intercoms used in an emergency are installed in the elevator car. By adopting the virtual view simulation display method, the user can easily and accurately understand how to use various devices.

In the simulation for explaining the operation procedure and the like as described above, although the human body model appears, the user usually cannot intervene in the way of displaying the screen. Usually programmed as a real-time simulation,
Switching from the screen of FIG. 35 (a) to the screen of FIG. 35 (b) is also automatically performed according to the development of the story, as described above. However, even in this case, the user can display the human body model (passenger M
It is also possible to program so that, when the part 5) is clicked, the screen viewed from the virtual viewpoint of the passenger M5 from that moment is displayed regardless of the development of the story.

Although not shown in FIG. 2, the elevator new specification setting server 1A has a traffic calculating means and can calculate the number of cars installed according to the conditions desired by the user. You can do it. That is, when the user clicks the “traffic calculation” button on the basic specification input screen 1001 of FIG. 10, the traffic calculation screen 2001 shown in FIG. 20 is displayed on the user terminal 2. This traffic calculation screen 2001 is provided with a plurality of basic specification input fields 2002. When the user enters necessary data in these fields, the calculation result display field 2003 on the right side displays the calculation results by the traffic calculation means. It is supposed to be done. What is displayed in the calculation result display column 2003 is the number of cars installed that satisfy the basic specifications, and these are called "1-car control system" or "2-car control system" depending on the number of cars. In each item of the basic specification input field 2002, “maximum travel time” is the time required for the car to move from the bottom floor to the top floor. Further, the "control system" refers to the above-mentioned "1-car control system" and "2-car control system", but normally, this field is left blank and calculation is performed.

The above example is an example in which the number of installed cars is displayed as the calculation result based on the input in the basic specification input field 2002, but in some cases, the number of installed cars is determined due to the space limitation of the building. Sometimes. In such a case, the number of installed cars is displayed in the calculation result display field 2003, and the “transport capacity” and “average waiting time” fields are included in the basic specification input field 2002. Is left blank. Then, when the traffic calculation means is activated in this state, the "transport capacity" in the predetermined number of cars
And "average waiting time" will be displayed as the calculation result.

The new specification entry screen providing means 7A
Also, regarding the simulation operation in the case where the elevator operation is performed according to the number of cars installed by the above-mentioned traffic calculation means or the specifications regarding the transportation capacity such as “transportation capacity” and “average waiting time”, “simulation” in FIG. By clicking the button 2004, the display can be performed on the electronic mockup screen. That is, when the user clicks the “simulation” button 2004, the screen of the user terminal 2 switches to the traffic simulation screen 3601 as shown in FIG. The traffic simulation screen 3601 includes a calculation result display field 3602, a calculation result summary display field 3603, various operation buttons 3604, and a simulation display screen 3605.

The calculation result display column 3602 is a column for displaying a symbol representing the number of cars installed, which is the calculation result of the traffic calculation means, and is represented by "TYPE1", "TYPE2",
Alphanumeric characters such as "TYPE3" are calculated result summary display field 3603
The number of cars installed is 1 as shown in
It means that there are 2 units, 3 units. Then, in the calculation result display field 3602, when the cursor is placed on an alphanumeric character for which a simulation is to be displayed, the alphanumeric character is displayed in reverse and the corresponding Japanese character is also displayed in reverse. It has become. In the illustrated example, "TYPE 1" and "Elevator 1", respectively.
"Platform" is highlighted.

Various operation buttons 3604 are buttons for operating the screen displayed on the simulation display screen 3605. The user operates these buttons to reproduce, stop, and
Operations such as fast forward and end can be performed.

As described above, the simulation display screen 3605 is a screen for displaying the simulation operation when the elevator operation is performed with the number of installed cars selected in the calculation result display field 3602, and the above-mentioned real-time simulation or non-simulation operation is performed. Based on the function of real-time simulation, moving images of a series of operations of the elevator are continuously reproduced. The example shown is
This shows the content of one frame being reproduced when "TYPE 1", that is, the number of installed cars is one, and a car 3606 moving on the hoistway 3607 is shown.

FIG. 37 is a zoom-out screen showing an example of such a simulation display screen. As shown in this figure, passengers M1, M2, M5,
It is displayed that M6 is waiting and passengers M3 and M4 are in the car. Then, the user can display a zoom-in screen near the eighth floor hall, for example, by performing a predetermined screen operation. This zoom-in screen is a screen similar to that shown in FIG. Therefore, as described above, the user can cause the user terminal 2 to perform the virtual view simulation display from the viewpoint of the passengers M1 and M2 by placing the cursor on the passenger M1 or M2 and clicking. .

After the scene of FIG. 37, the car is on the 8th floor to the 7th floor,
Moving down to the sixth floor, passengers getting on and off are continuously displayed as moving images on the screen. Through such a screen, the user can specifically confirm whether or not the calculation results of the traffic calculation means are the number of cars installed, the "transport capacity" and the "average waiting time" are satisfactory specifications. . Also, by displaying the virtual view simulation screen, you can experience the act of getting on and off the elevator as a passenger, so whether the specifications such as the number of cars installed are appropriate from the standpoint of passengers. It can be determined whether or not.

As described above, if the new installation specification setting function of the elevator by the elevator new specification setting server 1A is used, the electronic mockup can be made even if the salesperson of the elevator maker and the person in charge on the user side do not directly face each other. By utilizing various functions such as the screen, the person in charge on the user side can grasp the image after the elevator system is completed sufficiently concretely, and can quickly and accurately know other detailed specifications. Like Therefore, the new specifications of the elevator can be set in a short time, and the time and labor consumed by both the user side and the elevator maker side can be significantly reduced.

Further, even if the user changes the specifications after placing an order with the elevator maker, it is possible to quickly grasp the price and the change period of the construction period due to the specification change, and both the user side and the elevator maker side. Will be able to take prompt action.

Further, if the elevator new specification setting function of the present invention is used, the conventional sales form in which the sales person and the person in charge directly face each other is not required so much.
The user side can request the quotation without hesitation to the elevator maker who is unlikely to place an order, while increasing the chance that the elevator maker can make a business transaction with the user who had little interaction in the past. Can be expected. In other words, the introduction of this system makes it possible to activate the entire elevator industry.

Next, details of the maintenance specification setting process will be described. In FIG. 21, since some parts are nearing the service life, the operation of the embodiment in the case of prompting the user terminal 2 side to perform maintenance based on the functions of the maintenance timing check means 8B1 and the maintenance recommendation mail sending means 8B2 Is shown. That is, first, the maintenance time check means 8B1
Customer database 16 and specification database 1 in the elevator information management database 4 via the head office server 12
8, the dispatching database 23 is referenced via the factory server 13, and the maintenance database 28 is referenced daily via the field server 14 (step 21-1). Then, based on the reference of these databases, it is determined whether or not there is a part of which the life is approaching, that is, a part of which the replacement time has come for each user's property (step 21-2).

If there is a part which has reached the replacement time, the maintenance recommendation mail sending means 8B2 sends a mail to that effect to the user concerned (step 2).
1-3). The text of the email in this case is, for example,
For example, "Your property XX building elevator is about to replace parts. We will guide you at the following URL."

The URL of the homepage of the elevator maker is described in this mail, and the user who receives the mail can access the homepage of the elevator maker by clicking this URL part (step 21-4). Therefore, the user authentication screen P801 shown in FIG. 8 can be displayed on the user terminal 2. Then, the user is allowed to authenticate the user ID on this screen. It should be noted that the users who use the service of the maintenance specification setting process are those who have previously installed the elevator by the elevator maker that provides this service, and, of course, only those who have already been issued with the ID number. .

When the user authentication means 6B authenticates this user ID (step 21-5), the maintenance specification entry screen providing means 7B causes the user terminal 2 to display the maintenance information screen 2201 as shown in FIG. Furthermore, FIG.
The request confirmation screen 2301 as shown in 3 is displayed as a sub screen (step 21-6).

This maintenance information screen 2201 has a building name entry field.
2202 is provided and the building name is written. An electronic mock-up screen 2203 is provided below the building name entry field 2202, and the main parts of the elevator (in the example of FIG. 22, the car and its surrounding parts) that include parts whose life is approaching are displayed. Next to the electronic mockup screen 2203, an elevator operation status screen 2204 is provided, and the name of the part, the state of the part, and the like whose service life is approaching are displayed here. Various information display columns 2205 are provided above the elevator operation status screen 2204, and information necessary for maintenance of the elevator is displayed for each item.

A “display each component name” button 2206, a “component life display” button 2207, an “option setting” button 2208, and an “online manual” button 2209 are provided on the side of the building name entry field 2202.

When the "display each part name" button 2206 is clicked, the part name is displayed beside each part displayed on the electronic mockup screen 2203. When you click the "Parts Lifetime Display" button 2207, each part displayed on the electronic mockup screen 2203 is displayed in a different color corresponding to the level of the days until the replacement time is reached. There is. By clicking the "Set option" button 2208, it is possible to newly set an optional function, that is, the operating condition, which will be described later. When the "online manual" button 2209 is clicked, explanations of operation procedures, terms, etc. that the user wants to know are displayed based on the data in the elevator information management database 4. Further, a “maintenance plan change” button 2210 is provided next to the “maintenance plan” data entry column of the various information display columns 2205. By clicking this "Maintenance plan change" button 2210, the user can change the contents of the maintenance plan contracted with the elevator maker, which will also be described later.

On the request confirmation screen 2301 shown in FIG. 23, parts whose service life is approaching are listed. For each listed part, select "order", "maintenance request", "do not replace", etc. A check mark instructing section 2302 is provided for doing so. “Ordering” is simply for ordering parts, and new parts will be delivered to the user at a later date. The “maintenance request” is for requesting the maintenance worker of the elevator maker to execute the maintenance work, and the maintenance worker of the elevator maker will go to the user side to perform the maintenance at a later date. However, some parts are prohibited from being replaced by the user, and such parts can be ordered.
You can not choose.

"Do not replace" is a column to be selected when the user judges that the component whose life is approaching is no longer needed. However, if there is a risk that a certain optional function that is currently being executed will not work due to the elimination of this component, the maintenance specification entry screen providing means 7B causes the user terminal 2 to display a screen to warn that effect. . For example, a user was using the speaker in the basket to execute the auto-announce function, which is an optional function, but since it is no longer needed, he / she tries to discard the speaker as soon as possible without replacing it. In such a case, a message stating that the auto-announcement function will be lost unless the speaker is replaced is sent to alert the user.

The user puts a check mark on the check mark instruction section 2302 for each part and then clicks the "Apply" button.
Click 2303. Then, the maintenance request information registration means 9B registers the data corresponding to the checked state in the maintenance database 28 or the like in the elevator information management database 4 (step 21-7). When this registration is done, the electronic mockup screen 23
The color of the relevant part in 03 has changed, and it is possible to confirm that an order or maintenance request has been made. For example, if you select "Order" for the "COP (Control panel in the basket)", the COP button that was displayed in red indicating that the service life is approaching is now in purple indicating that the order has been placed. Will be displayed.

The above example illustrates the case where the user terminal 2 side is notified that the end of its service life is approaching based on the automatic check function of the maintenance time check means 8B1 and the user terminal 2 side responds to this. However, the user terminal 2 side can voluntarily place an order for parts or make a maintenance request. For example, parts such as various lamps often suddenly cut off regardless of their service life. In such cases, users can immediately make necessary arrangements with the elevator maker by using this system. it can.

FIG. 24 is a flow chart showing the processing procedure in such a case. That is, the user uses the user terminal 2 to set the elevator maintenance specification setting server 1
B to access the user ID by the user authentication means 6B.
Authentication (step 24-1), and then FIG.
The main screen P805 is displayed on the user terminal 2 (step 24-2).

Next, when the user inputs a property code (called a calling number or a manufacturing number) on the main screen P805 (step 24-3), the maintenance information screen 2201 (maintenance specification entry screen) shown in FIG. 22 is displayed by the user. Terminal 2
Appears (step 24-4). When the user double-clicks on the part of the electronic mockup screen 2203 for which an order or maintenance request is to be made (step 24-5),
The parts information screen 2501 of FIG. 25 in which detailed information about the parts is described is displayed (step 24).
-6).

The parts information screen 2501 has a parts display screen 2502, in which the parts clicked by the user (see FIG. 25).
In the example, a hole lantern) is displayed. In addition, a component explanation field 2503 is provided next to the component display screen 2502, in which the names of the components displayed on the component display screen 2502 and necessary items such as their ratings and standards are displayed. Above the parts explanation field 2503, various information display fields 2504 in which various maintenance information about the parts displayed on the parts display screen 2502 are displayed are provided for each item. The item in the bottom row of the various information display fields 2504 is "part type", and a scroll key is attached to this field. When the user clicks on this scroll key, a pull-down menu appears and several types are displayed. Then, the user selects the type of parts to be replaced from these (step 24-7).

Next, the user selects "maintenance information".
When the button 2507 is clicked, a maintenance information screen 2601 as shown in FIG. 260 appears. This maintenance information screen 2601 displays maintenance procedures such as parts replacement procedures (step 24-8), and an animation screen 2602 and its title display field 2603, replacement procedure display field 2604, and daily maintenance procedure display. It has columns 2605 and. What is currently displayed on the animation screen 2602 is the hole lantern replacement procedure.
By operating the scroll key attached to the right side of the 2604, sentences describing a series of replacement procedures for the hall lantern are sequentially displayed in the replacement procedure display field 2604, and the series of operations are displayed as an animation on the screen 2602. Is displayed. Similarly, sentences and animations regarding the daily maintenance procedure are also displayed on the daily maintenance procedure display field 2605 and the animation screen 2602.

After confirming the display of the maintenance procedure as described above on the screen, if the user decides that he / she can perform the parts replacement work by himself / herself, he / she only clicks the “Order” button 2505 on the parts information screen 2501. If you click, or if you find it more appropriate to request maintenance workers of the elevator maker because it is difficult to replace the parts yourself, both the "Order" button 2505 and the "Maintenance request" button 2506 Click (step 24-9).

The maintenance request information registration means 9B
Such "order" button 2505, "maintenance request" button 25
The maintenance specification data of the elevator information management database 4 for the maintenance specification data when 06 is clicked
8 (step 24-10).

By the way, the above-mentioned example describes the case where the user knows the failed component in advance. However, the user checks the state of the component whose life is approaching on the maintenance information screen 2201 of FIG. By doing so, it is possible to voluntarily place an order for parts or make a maintenance request in advance. That is, the user displays the maintenance information screen 22 on the user terminal 2.
After displaying 01, click the "Part life display" button 2207. Then, as described above, each component displayed on the electronic mockup screen 2203 is displayed in a different color so as to correspond to the level of the number of days until the replacement time is reached. Therefore, the user can determine whether or not to perform "ordering" and "maintenance request" for each part based on the display color at this time. In this embodiment, even if the user does not click the “part life display” button 2207, even if the user simply clicks on the part on the electronic mockup screen 2203, the part is displayed in the color corresponding to the remaining life. It is supposed to be displayed.

What has been described so far has been related to the method of processing when a part whose life is approaching is replaced with a new one, but according to the system of the present invention, it is time to repair the entire elevator system. It is also possible to check. FIG. 27 is a flowchart showing the processing procedure in this case.

That is, the maintenance time check means 8B1 is provided with the customer database 16 and the specification database 1 in the elevator information management database 4 for each property.
8. Further, referring to the maintenance database 28 and the like (step 27-1), it is determined whether or not there is a property that has reached an appropriate time to carry out the repair of the entire elevator system (step 27-2).

When there is a property whose repair execution time has come, the maintenance recommendation mail sending means 8B2 sends a mail to that effect to the user (step 27-3). The text of the email in this case is
For example, "It is time to recommend the customer to upgrade the elevator of the XX building. We will guide you at the following URL."

[0167] The URL of the homepage of the elevator maker is described in this mail, and the user who receives the mail can access the homepage of the elevator maker by clicking this URL portion, and the user terminal 2 The user ID authentication screen P801 can be displayed (step 27-4). Then, the user performs a predetermined operation on this main screen so as to be authenticated by the user ID.

When the user authentication means 6B authenticates this user ID (step 27-5), the user clicks the letters "Elevator system repair" displayed on this main screen to display the elevator system repair specification data. A screen for entry is displayed on the user terminal 2 (step 27-6). This screen is similar to the screen (FIG. 11) for entering the new specifications of the elevator. Since this screen has been described in detail in the new specification setting process, the description thereof will be omitted here. .

Then, when the user inputs all the necessary specifications on the repair specification entry screen and then clicks the "specification input completed" button, the maintenance request information registration means 9 outputs data regarding this repair specification to the elevator information. It is registered in the maintenance database 28 or the like in the management database 4 (step 27-7).

Next, the procedure for the user to change the contents of the maintenance plan contracted with the elevator maker will be described. As mentioned above, conventionally, the elevator maker charges the user a fixed flat rate as the maintenance fee regardless of the actual operating state of the elevator.
The reality is that the user has little choice when it comes to paying maintenance fees. Therefore, in this system, the user is obliged to receive maintenance for the basic maintenance items absolutely necessary for the safety of the elevator, but the maintenance items with other optional characteristics must be judged by the user himself. I'm entrusted to the staff to make a selection. By adopting such a system, it is possible to secure the safety of the elevator, conclude a maintenance contract that the user is satisfied with, and improve the price service to the user.

FIG. 28 is a flow chart for explaining the procedure for changing the contents of this maintenance plan.
That is, the user accesses the elevator maintenance specification setting server 1B using the user terminal 2 and receives the user ID authentication by the user authentication means 7 (step 2).
8-1), and then the main screen P805 is displayed on the user terminal 2 (step 28-2).

Next, when the user inputs the property code (what is called the production number or production number) on this main screen (step 28-3), the maintenance information screen 2201 (maintenance specification entry screen) in FIG. 22 is displayed on the user terminal 2. Appears (step 28-4). When the user clicks the "Maintenance plan change" button 2210 on the maintenance information screen 2201 (step 28-5), the maintenance specification entry screen providing means 7B causes the maintenance plan application screen 29 as shown in FIG.
01 is displayed on the user terminal 2 (step 28-6).
This maintenance plan application screen 2901 displays the matters to be applied for the maintenance plan change, which will be described below.

In the item "Maintenance course" on the maintenance plan application screen 2901 of FIG. 29, the user can select either full maintenance or user select maintenance by checking. Here, full maintenance is
Basic maintenance refers to a combination of all optional maintenance, and user select maintenance refers to a combination of basic maintenance and optional maintenance selected by the user.

In the item "basic maintenance", an explanation of the basic maintenance and the underlined characters "basic maintenance" are displayed. The user can display the detailed contents of the basic maintenance on the screen by clicking the underlined character.

[0175] In the "Option maintenance" item, "Request all" button 2902, "Do not request all"
A button 2903 and a “make all recommended” button 2904 are provided. Below these buttons, man-hours and wages are shown for a plurality of option maintenance items, and further, for each item, a “recommended” check mark instruction section 2905, a “request” instruction section 2906, A “do not request” instruction unit 2907 is provided.

Buttons 2902 to 2904 enable collective input. When button 2902 is clicked, all option maintenance can be requested, and button 2903 is clicked.
You can click not to request all option maintenance. Further, when the button 2904 is clicked, it is possible to request only the option maintenance in which the check mark is put on the “recommended” check mark instruction section 2905.

The user also does not use the buttons 2902 to 2904 for performing these collective inputs, and puts a check mark on either the “request” instruction section 2906 or the “not request” instruction section 2907 for each item. By adding the mark, it is possible to request only the desired maintenance while considering whether or not to implement the maintenance related to each item each time.

In the item "Periodic maintenance interval", the user can request either the interval recommended by the elevator maker or the interval desired by the user. However, since there is a problem in safety management when the user requests an interval that is too long, the interval that the user can select is limited to 11 months or less.

In the item "Maintenance fee", the breakdown of the maintenance fee currently contracted, the breakdown of the maintenance fee of the elevator manufacturer recommended course, and the breakdown of the maintenance fee of the course selected by the user are displayed. As a result, consideration has been given to making it easier for the user to consider before making a final application.

Among the above-mentioned items, the contents of selection or input regarding "maintenance course", "option maintenance", and "regular maintenance" specify the specific maintenance contents and maintenance fee. Therefore, the user should click the Apply button 2908 after making these selections or inputs,
The maintenance request is finally applied (step 28-7).

At this time, when the user selects or inputs the maintenance content that does not follow the items recommended by the elevator maker, the maintenance request information registration means 9B displays, for example, "Do not follow the recommendation" on the user terminal 2. There is an item. Are you sure? ”Is displayed (Step 28-8, Step 28)
-9). And maintenance request information registration means 9B
Is displayed with the above warning message, "OK"
When the user clicks the button (step 28-
10) Register the request content in the maintenance database 28 in the elevator information management database 4. On the other hand, if the user is motivated to consider the request content again due to the above-mentioned caution message, the process returns to step 28-7 and the selection or input is redone.

Next, according to the present system, an optional function, that is, an operating condition can be newly set, which will be described. FIG. 30 is a flow chart for explaining the procedure of this optional function setting.

That is, the user accesses the elevator maintenance specification setting server 1B by the user terminal 2, receives the user ID authentication by the user authentication means 6B (step 30-1), and then displays the main screen P805 on the user terminal 2. (Step 30-2).

Next, when the user inputs a property code (what is called as a calling number or a manufacturing number) on this main screen (step 30-3), the maintenance information screen 2201 of FIG. 22 is displayed.
(Maintenance specification entry screen) appears on the user terminal 2 (step 30-4). When the user clicks the "Set options" button 2208 on the maintenance information screen 2201 (step 30-5), the maintenance specification entry screen providing means 7B causes the user terminal 2 to display various setting screens 3101 as shown in FIG. (Step 30-6).

After the user fills in each item displayed on this screen (step 30-7), "Apply" button
When 3102 is clicked (step 30-8), the maintenance request information registration means 9B registers the data related to the entered content in the maintenance database 28 of the elevator information management database 4. At this time, the maintenance request information registration means 9B displays a message indicating that the set optional function will be applied from the next startup of the elevator (step 30-9). If the user wants to cancel the change of the optional function or redo the input operation, he or she may click the “Cancel” button 3103.

By the way, although the display of the simulation operation has been described in detail in the description of the new specification setting process of the elevator, the same simulation operation can be displayed also in the maintenance specification setting process of the elevator. That is, when the user clicks the "simulation" button 3104, the maintenance specification entry screen providing means 7B displays the simulation operation relating to the above optional function on the electronic mockup screen. Therefore,
Before clicking the "Apply" button 3102 in step 30-8 described above, the user can confirm in advance the operation operation of the elevator before or after changing the setting of the optional function. For example, in the example of FIG. 31, the user tries to set the reference floor to the first floor by putting a check mark on the “yes” regarding the item “return to the standard floor”, but the user is After confirming on the screen what the action of returning is like, it is possible to click the “apply button” 3102.

Next, the display of this simulation operation will be described. When the user clicks the “simulation” button 3104 in FIG. 31, the screen of the user terminal 2 switches to the operation simulator screen 3801 as shown in FIG. 38. The operation simulator screen 3801 is composed of a selected operation display field 3802, an operation summary display field 3803, various operation buttons 3804, and a simulation display screen 3805.

The selected operation display column 3802 is a column for selecting the type of operation that allows the simulation operation to be performed on the screen. In the illustrated example, “parking”, “return to standard floor”, Operations such as "stop operation" are displayed. When "Parking" is selected, a simulation of the operation that causes the car to stop at the predetermined floor is displayed. When "Return to the standard floor" is selected, the car with no car call or hall call for a certain period of time is used as the standard floor. The operation to return to the set floor (1st floor in the setting example of Fig. 38) is displayed, and "stop operation"
When is selected, a driving operation in which the car stops on all floors by one floor is displayed regardless of whether or not the call button is operated.

Then, when the user puts the cursor on the name of the operation to be displayed in the simulation, the character is displayed in reverse in the selected operation display field 3802, and the outline of the selected operation is displayed in the operation outline display. It is displayed in the column 3803. In the example shown, "return to standard floor"
Is displayed in an inverted state, and further, the contents displayed on the simulation display screen 3805 when the character of “reference floor return” is clicked is shown in the operation summary display field 3803.

The various operation buttons 3804 are buttons for operating the screen displayed on the simulation display screen 3805, and the user operates these buttons to reproduce, stop, and
Operations such as fast forward and end can be performed.

As described above, the simulation display screen 3805 is a screen for displaying the simulation operation of the operation selected in the selected operation display field 3802, and is based on the above-mentioned real-time simulation or non-real-time simulation function of the elevator. A moving image of a series of operations is continuously reproduced. The example shown in the figure shows the contents of one frame during playback of "Return to standard floor".
The car 3806 that has climbed up the car arrives at the landing hall on the top floor, and the passenger M1 waiting in front of the holdor 3808 is about to board the car 3806.

After that, as shown in FIG. 39, the entire elevator hoistway is displayed on the screen, the car is moved up and down along the hoistway, and the car is stopped at the landing hall on each floor to open and close the door. The action to be performed is displayed. That is,
FIG. 39 (a) shows a state in which the passenger M1 has entered the car arriving at the top floor and the door is closed and stopped, while FIG. 39 (b) shows the door after the car arrives on the way floor. Indicates that the passenger M1 has opened and the passenger M1 has exited the car. Then, after that, there was no call from any landing on any floor, and there was no passenger in the car for a certain period of time, so the car was set as the standard floor as shown in FIG. 39 (c). It will be in a state of returning to the first floor landing and waiting.

Since such a series of motions is displayed on the screen by a moving image, the user fully understands the contents of the motion of returning to the standard floor and then clicks the "Apply" button 3102 on the screen of FIG. be able to. In addition, in this example, the example in which the user clicks the “simulation” button 3104 before clicking the “apply” button 3102 (that is, before changing the setting) to perform the simulation display of the standard floor return, but of course, It is also possible to perform the simulation display of the standard floor return by clicking the “simulation” button 3104 after clicking the “apply” button 3102 (that is, after changing the setting).

Also, what has just been described relates to the elevator maintenance specification setting process, and all of the operations displayed in the selected operation display field 3802 in FIG. 38 are not always performed by passengers (elevator users) during the simulation operation. Although not appearing, in the simulation display of the operation in which passengers appear, the virtual view simulation described in the new specification setting process can be displayed. Since the display of this virtual view simulation has been described in detail above, duplicate description will be omitted.

Although not shown in FIG. 2, the elevator maintenance specification setting server 1B has an online manual means, and this online manual means is used for the elevator operation procedure and maintenance procedure. Manual data can be displayed on the user terminal 2. That is, the user selects the "online manual" button 22 on the maintenance information screen 2201 in FIG.
When 09 is clicked, an online manual screen 3201 as shown in FIG. 32 (a) is displayed on the user terminal 2.
Then, when an underlined title portion on this screen is clicked, as shown in FIG. 32B, an explanation portion regarding this title is displayed. Therefore, the user can easily obtain detailed manual information about the elevator that the user is using.

However, for matters where it is inappropriate to make detailed information open to the public as manual information due to the necessity of confidentiality of the elevator maker and other reasons, it is avoided to post it as manual information and it cannot be disclosed. Will be displayed.

Then, this online manual means can display the simulation operation of the above-mentioned elevator operating procedure and maintenance procedure on the screen of the user terminal 2, and when displaying this simulation operation, The virtual view simulation and real-time
Simulation and non-real time simulation techniques can be employed. Therefore, the user can easily and accurately understand the contents of the manual information.

As described above, according to the above-mentioned elevator maintenance specification setting function, it is possible to easily predict the replacement time of life parts and the like without overlooking, and this is caused by the end of life of the life parts. It is possible to prevent abnormal accidents in advance, reduce the frequency of inconvenience on the user side that the elevator cannot be used until restoration, and reduce the extra labor on the elevator maker side. .

Also, regarding whether or not to replace the life parts, depending on the judgment of the user, there is a room to choose the replacement unnecessary, and the user's judgment or wish is respected as much as possible without impairing safety. I am trying to incorporate it. Furthermore, many improvements have been made such that the user can select with a considerable degree of freedom even for the maintenance fee, which has conventionally had little choice on the user side.
Therefore, maintenance that the user can fully understand is carried out, and the service to the user can be greatly improved.

[0200]

As described above, according to the present invention, when an elevator is newly installed, the specification of the elevator can be set easily and reliably, and the labor of both the user and the elevator maker can be reduced. , It becomes possible to fully incorporate the user's desired conditions. Furthermore, when performing the elevator maintenance, the elevator maintenance information should be disclosed to the user as much as possible, and the elevator that incorporates the user's wish as much as possible. It is possible to realize maintenance and reduce the labor on both the user side and the elevator maker side.

That is, from the time when a new elevator is installed to the time when maintenance is performed after the installation, smooth communication is performed between the user and the elevator maker via the Internet for the entire period of the elevator. It is possible to significantly improve the service to the user.

[Brief description of drawings]

FIG. 1 is a block diagram showing the configuration of an elevator life plan setting support system according to an embodiment of the present invention.

FIG. 2 is a server 1A for setting new elevator specifications and a server 1 for setting elevator maintenance specifications in FIG.
The block diagram which shows the structure of B.

FIG. 3 is a block diagram showing a detailed configuration of an elevator life plan setting server 1 and an elevator information management database 4 in FIG.

FIG. 4 is an explanatory diagram showing a hierarchical structure of an elevator information management database 4 in FIG. 1 or 3.

5 is an explanatory diagram showing a hierarchical structure of a specification database 18 in the elevator information management database 4 of FIG.

FIG. 6 is a flowchart showing an outline of processing performed by the elevator life plan setting support system shown in FIGS. 1 and 2.

FIG. 7 is a flowchart for explaining details of new specification setting processing in the system of the present invention.

8 is a flowchart for explaining a user authentication process performed by a user authentication means 6A in FIG.

9 is an explanatory diagram of a screen displayed on the user terminal 2 by the new specification entry screen providing means 7A in FIG.

FIG. 10: New specification entry screen providing means 7A in FIG.
Explanatory drawing about the basic specification input screen which is displayed on the user terminal 2.

FIG. 11: New specification entry screen providing means 7A in FIG.
Explanatory drawing about the electronic mockup screen which is displayed on the user terminal 2.

FIG. 12 is an explanatory diagram of a price process estimate detail screen which is sent from the estimate sending unit 8A in FIG. 2 to the user terminal 2 and is displayed on the user terminal 2.

FIG. 13 is an explanatory diagram of a process table display screen displayed on the user terminal 2 when the “process table” button 1205 in FIG. 12 is clicked.

14 is an explanatory diagram of a specification setting completion display screen displayed by the new specification data registration means 9A in FIG. 2 on the user terminal 2 after registration of an order.

15 is sent to the user terminal 2 from the quote sending means 8A in FIG. 1 and is displayed on the user terminal 2.
Explanatory drawing of the price process estimate detailed screen different from 2.

16 shows a quotation sending means 8A shown in FIG. 2 displaying on the user terminal 2 after the user inputs another specification,
Explanatory drawing of a specification / estimation comparison confirmation screen.

17 is an explanatory diagram of a pre-order final confirmation screen displayed on the user terminal 2 when the “NO” button in FIG. 16 is clicked.

FIG. 18: New specification entry screen providing means 7A in FIG.
Explanatory drawing about the existing property search diversion screen which is displayed on the user terminal 2.

FIG. 19 is an explanatory diagram of a price process quotation detail screen displayed by the quotation sending means 8A in FIG. 2 on the user terminal 2 after the user inputs the changed specifications.

FIG. 20 is a server 1A for setting new specifications of the elevator shown in FIG.
3 is an explanatory diagram of a traffic calculation screen displayed on the user terminal 2 by the traffic calculation means included in the device.

FIG. 21 is a flowchart for explaining an operation centered on the elevator maintenance specification setting server 1B of FIG.

22 is an explanatory diagram of a maintenance information screen displayed on the user terminal 2 by the maintenance specification entry screen providing means 7B in FIG.

23 is an explanatory diagram of a request confirmation screen displayed on the user terminal 2 by the maintenance specification entry screen providing means 7B in FIG.

FIG. 24 is a flowchart for explaining an operation centered on the elevator maintenance specification setting server 1B of FIG.

25 is an explanatory diagram of a parts information screen displayed on the user terminal 2 by the maintenance specification entry screen providing means 7B in FIG.

FIG. 26 is an explanatory diagram of a maintenance information screen displayed on the user terminal 2 by the maintenance specification entry screen providing means 7B in FIG.

27 is a flowchart for explaining the operation centered on the elevator maintenance specification setting server 1B of FIG. 2. FIG.

FIG. 28 is a flowchart for explaining an operation centered on the elevator maintenance specification setting server 1B of FIG. 2.

29 is an explanatory diagram of a maintenance plan application screen displayed on the user terminal 2 by the maintenance specification entry screen providing means 7B in FIG.

FIG. 30 is an explanatory diagram of a maintenance plan application screen displayed on the user terminal 2 by the maintenance specification entry screen providing means 7B in FIG.

FIG. 31 is an explanatory diagram of various setting screens that the maintenance specification entry screen providing means 8 in FIG. 2 displays on the user terminal 2.

32 is an explanatory diagram of an online manual screen displayed on the user terminal 2 by the online manual means included in the elevator maintenance setting server 1B of FIG. 2. FIG.

33] New specification entry screen providing means 7A in FIG.
Explanatory drawing about the operation simulator screen 3301 which is displayed on the user terminal 2.

FIG. 34 is a simulation display screen 33 in FIG. 33.
It is explanatory drawing which shows the example of a display screen of virtual view simulation operation displayed on 05, (a) is a display screen from an objective viewpoint, (b) is a virtual view of passenger M1 in the screen of (a). The display screen is shown.

FIG. 35 is a simulation display screen 33 in FIG. 33.
It is explanatory drawing which shows the example of a display screen of virtual view simulation operation displayed on 05, (a) shows the display screen from an objective viewpoint, (b) shows the display screen from a virtual viewpoint of a certain passenger M5. ing.

FIG. 36 is a new specification entry screen providing means 7A in FIG.
Traffic simulation screen displayed by the user terminal 2
Explanatory drawing about 3601.

37 is an explanatory diagram of a zoom-out screen displayed on the simulation display screen 3605 of FIG. 36.

38 is an explanatory diagram of an operation simulator screen 3801 displayed on the user terminal 2 by the maintenance specification entry screen providing means 7B in FIG. 2. FIG.

FIG. 39 is an operation simulator screen 38 of FIG. 38.
It is explanatory drawing of the display example in 01, (a) is the state which the door is closed after passenger M1 boarded in the car which arrived at the top floor, and (b) is a car in the middle floor. After arrival, the door opens and passenger M1 gets off the car,
In (c), there was no call from any landing on any floor, and there was no passenger in the car for a certain period of time.
Each of the states shows that the car has arrived at the platform on the first floor set as the reference floor and is waiting.

[Explanation of symbols]

1 Elevator Life Plan Setting Server 1A Elevator new specification setting server 1B Elevator maintenance specification setting server 2 user terminals 3 Internet 4 Elevator information management database 5A PDM system 6A User authentication means 7A New specification entry screen providing means 8A Estimate sending method 9A New specification data registration means 5B PDM system 6B User authentication means 7B Maintenance specification entry screen providing means 8B1 Maintenance time check means 8B2 Maintenance recommendation mail delivery method 9B Maintenance request information registration means 10 Company-wide information server 11 Local information server 12 Headquarters server 13 Factory server 14 field server 15 Overseas Law Server 16 Customer database 17 Number database 18 Specification database 19 Price Database 20 NET-COST database 21 3D-CAD database 22 Electric CAD database 23 Drawing arrangement database 24 Design know-how database 25 Manufacturing Database 26 Process database 27 Procurement database 28 Maintenance database 29 Quality database 30 trouble database 31 Comprehensive database M1 to M6 passengers

─────────────────────────────────────────────────── ─── Continuation of front page (51) Int.Cl. ⁷ Identification code FI theme code (reference) G06F 17/60 318 G06F 17/60 318A 318G 318H 502 502 ZE C ZEC (72) Inventor Tatsuo Murakami Tokyo Fuchu City, Toshiba Town, 1st Floor, Toshiba Elevator Co., Ltd., Fuchu Factory (72) Inventor, Kazuhiko Baba, Tokyo, Fuchu City, Toshiba Town, 1st Floor, Toshiba Town, Fuchu Factory (72) Inventor, Toru Iijima, Tokyo No. 1 in Toshiba Town, Toshiba Elevator Co., Ltd. in Fuchu factory (72) Inventor Kenichi Okada No. 1 in Toshiba Town, Fuchu, Tokyo Fuchu factory in Toshiba Elevator Co., Ltd. (72) Inventor Shunichi Kikuchi Tokyo No. 1 in Toshiba Town, Toshiba City Elevator Co., Ltd. Fuchu factory (72) Inventor Shinichi Kikuchi No. 1 in Toshiba City, Naka-shi Toshiba Elevator Co., Ltd. in Fuchu factory (72) Inventor Kenichi Miyazaki No. 1 in Toshiba Town, Fuchu-shi, Tokyo Inside Fuchu factory, Toshiba Elevator (72) Inventor Tetsuo Uehara Tokyo Fuchu City, Toshiba Town, No. 1, Toshiba Elevator Co., Ltd., Fuchu Factory (72) Inventor, Masumi Sakida, Tokyo, Fuchu City, No. 1, Toshiba Town, Fuchu Factory, Fuchu Factory (72) Inventor, Ichibata Hatano, Tokyo 1F, Toshiba Town, Fuchu City Toshiba Elevator Co., Ltd. F-term in Fuchu factory (reference) 3F303 DB11 FA01 FA02 FA12 3F304 BA26 ED01 ED06 3F305 DA07 DA15

Claims (26)

[Claims] 1. An elevator life plan setting server which is connected to these user terminals via the Internet and manages an elevator information management database based on the PDM function. The plan setting server provides a screen for entering new elevator specifications to the user terminal when the user terminal receives an estimate request for new installation of the elevator, and the user terminal fills in this screen. We will estimate the new installation of the elevator based on the new specification data we have sent, send the estimation result to the user terminal, and register the order information in the elevator information management database when confirming the ordering intention from the user terminal Elevator new specification setting server, and When a maintenance request is received from a user terminal, the user terminal is provided with a screen in which elevator maintenance specifications can be entered, and the maintenance of the elevator is carried out based on the maintenance specification data entered by the user terminal on this screen. An elevator life plan setting support system, comprising: an elevator maintenance specification setting server that determines the content and registers the determined content in the elevator information management database. 2. The elevator new specification setting server includes a user authenticating means for authenticating an ID number or issuing an ID number to the user terminal when accessed by any of the user terminals. A new specification entry screen providing means for providing the user terminal with a screen on which desired elevator new specifications can be entered after the user authentication means performs the authentication or issuance, and the user terminal provides the new specification entry screen providing means When a new specification is entered on the screen provided by, the price and construction period of the elevator are calculated by referring to the elevator information management database, and the estimation result based on this calculation is sent to the user terminal and the intention to place an order is sent. A quotation sending means for inquiring, and a quotation sending means for sending a quotation result from the user terminal after sending the quotation result. When the final confirmation that there is a willingness to obtain has been obtained, it has a new specification data registration means for registering data regarding the new installation of the elevator and data regarding the new specification in the elevator information management database. The life plan setting support system for an elevator according to claim 1, wherein: 3. The new specification entry screen providing means includes a basic specification input screen for entering the basic specifications of the elevator by characters, and the overall specifications of each part of the elevator based on the entry result of the basic specification input screen. An electronic mock-up screen that represents a configuration and a partial configuration using computer graphics is provided, and the elevator life plan setting support system according to claim 2. 4. The new specification entry screen providing means provides a list display screen regarding past ordered properties based on the entry of predetermined search items, and the specification data of the ordered properties selected on this list display screen is diverted. A screen displayed as possible new specification data is provided to the user terminal, and the quotation sending unit uses the specification data that the user terminal can divert the past ordered property as the new specification data. The life plan setting support system for an elevator according to claim 2 or 3, wherein, when the information is filled in on the screen, a discounted estimate is made according to the degree of diversion. 5. The elevator life plan setting according to claim 3, wherein the new specification entry screen providing means is capable of displaying a simulation operation of each part of the elevator on the electronic mockup screen. Support system. 6. The new specification entry screen providing means three-dimensionally represents each part of the elevator on the electronic mock-up screen, and further freely rotates each part of the elevator in a three-dimensional space to obtain a desired part. The life plan setting support system for an elevator according to claim 3, wherein the life plan setting support system can be displayed so as to be viewed from a desired angle. 7. The new specification entry screen providing means, when displaying a list of past ordered properties on the list display screen, relates to properties of the user associated with the user terminal that has accessed and properties associated with other users. The property is displayed separately, and the property related to other users whose specification data is prohibited to be disclosed is not displayed on the screen. Elevator life plan setting support system described. 8. The new specification entry screen providing means, if the user terminal which has already received the order registration by the new specification data registration means desires to change the contents of the specification at the time of receiving an order, A screen for entering desired new elevator specifications is provided to the user terminal, and the quotation sending means recalculates the price and construction period of the elevator based on the changed specifications entered by the user on the screen. In addition to reporting the price and the fluctuation period of the construction period based on the changed specification to the user terminal, the new specification data registration means is used to inquire whether to implement the contents of the changed specification. When the notification that the contents of the above will be implemented, the contents of the new specifications have been changed in the elevator information management database, and Is intended to register the data relating to specification changes, elevator life plan setting support system according to any one of claims 2 to 7, characterized in that. 9. The new specification entry screen providing means provides the user terminal with a traffic calculation screen for the user terminal to input specifications regarding elevator traffic, and the elevator new specification setting server includes: 9. The traffic calculation means for calculating the specifications concerning the number of installed cars or the transportation capacity of the user terminal based on the traffic calculation specifications entered in the traffic calculation screen, according to any one of claims 2 to 8. Elevator life plan setting support system device described. 10. The elevator new specification setting server has order specification confirmation data generation means for generating data with which the user terminal can confirm the order specification of the elevator, and the order specification confirmation data generating means. Elevator life plan setting support system according to any one. 11. The elevator maintenance specification setting server, when any user terminal accesses, user authentication means for authenticating an ID number or issuing an ID number to the user terminal, A maintenance specification entry screen providing means for providing a user terminal with a screen on which desired elevator maintenance specifications can be entered after the user authentication means performs the authentication or issuance; and the user terminal provides the maintenance specification entry screen providing means. 2. A life plan setting support system for an elevator according to claim 1, further comprising: maintenance request information registration means for registering, in the elevator information management database, data on maintenance specifications entered on a screen provided by . 12. Maintenance time check means for checking the maintenance time of the elevator of each user based on the maintenance information of each user stored in the elevator information management database, and maintenance based on the check result of the maintenance time check means. 12. The elevator according to claim 11, further comprising: a maintenance recommendation mail sending unit that sends a mail recommending that maintenance of the elevator is performed to a user terminal of a user who is required. Life plan setting support system. 13. The maintenance time check means is for checking the replacement or repair time of a part whose life is approaching, and the maintenance specification entry screen providing means is a computer for finding an elevator location including the part whose life is approaching. The elevator life plan setting support system according to claim 12, wherein an electronic mock-up screen represented by using graphics is provided. 14. The maintenance specification entry screen providing means displays the part of which the life is approaching on the electronic mockup screen in a color different from that of other parts. Elevator maintenance specification setting support system. 15. The maintenance time check means checks the time when the entire elevator system should be repaired, and the maintenance specification entry screen providing means is such that the maintenance recommendation mail sending means repairs the elevator system. After sending an e-mail recommending the above, when the user terminal side makes an access, the user terminal is provided with a screen on which the modification specifications of the elevator system can be entered. The elevator life plan support system according to claim 12. 16. The maintenance specification entry screen providing means can apply to the user terminal the contents of the maintenance plan change when the user terminal performs a predetermined operation on a predetermined screen. 16. A life plan setting support system for an elevator according to claim 11, wherein the maintenance plan application screen is provided. 17. The maintenance plan is changed by combining basic maintenance, which is supposed to be performed at the time of elevator maintenance, with optional maintenance that the user terminal can arbitrarily select. The elevator life plan setting support system according to claim 16. 18. The maintenance specification entry screen providing means, when the user terminal applies for a content of which a maintenance plan has been changed, can present a recommended maintenance plan of content appropriate for elevator maintenance to the user terminal side. 18. The elevator life plan setting support system according to claim 16, wherein the life plan setting support system is an elevator. 19. The maintenance specification entry screen providing means displays a screen on which the setting of elevator operating conditions can be changed when the user terminal performs a predetermined operation on a predetermined screen. The life plan setting support system for an elevator according to any one of claims 11 to 18, wherein the life plan setting support system is provided for a terminal. 20. The elevator maintenance specification setting server has online manual means for providing manual data including an elevator operating procedure and a maintenance procedure to the user terminal. Elevator life plan setting support system described in Crab. 21. The new specification entry screen providing means can display, on the electronic mockup screen, a simulation operation when an elevator operation is performed according to the specifications regarding the number of installed cars or transportation capacity calculated by the traffic calculation means. The elevator life plan setting support system according to claim 9, wherein: 22. The maintenance specification entry screen providing means is a case where the user terminal has notified that the user terminal is in a state of being deleted without replacing or repairing any part, and the part is in a predetermined state. 14. If the component is a component required to realize the optional function, a screen is displayed on the user terminal to warn that the optional function will not work due to deletion of the component. Elevator life plan setting support system described. 23. The maintenance specification entry screen providing means is capable of displaying, on the electronic mockup screen, a simulation operation of each elevator part based on an optional function that warns that the user terminal will not work. 23. The elevator life plan setting support system according to claim 22. 24. The maintenance specification entry screen providing means is capable of displaying, on an electronic mockup screen, a simulation operation after and before changing the setting of the operating condition of the elevator. 20. The elevator life plan setting support system according to claim 19. 25. The elevator according to claim 20, wherein the online manual means is capable of displaying a simulation operation of the elevator operating procedure and the maintenance procedure on a screen of the user terminal. Life plan setting support system. 26. A virtual view simulation operation as seen from the viewpoint of an elevator user who is in an elevator car or near an elevator hall, wherein the simulation action includes a virtual view simulation action. The elevator life plan setting support system according to any one of 1.