JP2003085649A - Electronic equipment provided with receipt issuing function - Google Patents

Abstract

PROBLEM TO BE SOLVED: To reduce the burden on a clerk who is an operator of a cash register and to enable a customer side to smoothly receive change and a receipt. SOLUTION: An electronic cash register is provided with a receipt issuing function. A receipt back receiving part 23 for a customer is provided on a back surface of an appliance main body 20 and a receipt guide 24 for guiding the receipt 3 outputted from a receipt output port 21 to the receipt back receiving part 23 is provided from the upper surface of the appliance main body 20 to the back surface.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an electronic device having a receipt issuing function such as an electronic cash register and a POS terminal.

[0002]

2. Description of the Related Art In a conventional electronic cash register, a receipt is output to the front side of a device body where an operator is present. Therefore, an operation in which an operator (clerk, etc.) manually cuts the output receipt and hands it to the customer is common.

[0003]

However, in the time zone when customers are concentrated, it is an important issue how quickly the clearing process is performed at the cash register. In the conventional electronic cash register, the change transfer operation is performed. Since it is necessary to cut and pass the receipt, the load on the operator such as a store clerk is heavy.

Also, for the customer, if he / she collects the change and the receipt together, there is a problem that when the luggage is held in one hand, the change is stored in the wallet, but the receipt becomes an obstacle and is difficult to store. there were. Therefore, it may be convenient for the customer to receive the receipt and change separately.

The present invention was devised to solve the above problems, and its purpose is to reduce the burden on the clerk, such as a store clerk, and to facilitate receipt of change and receipt by the customer. Another object of the present invention is to provide an electronic device having a receipt issuing function that can be carried out.

[0006]

An electronic device having a receipt issuing function according to the present invention is provided with a receipt receiving portion for a customer, which is provided on the back surface of the device body, and an output port of the receipt provided on the device body. And a receipt guide guide for guiding the received receipt to the receipt rear receiving portion.

According to the present invention having the above characteristics,
Since the operator only needs to hand the change to the customer,
The burden on the operator is reduced. On the other hand, the customer only has to pick up the receipt discharged to the receipt receiving part and then receive the change handed by the clerk, so that the receipt and the change can be transferred smoothly.

According to the electronic device having the receipt issuing function of the present invention, the output port of the receipt is provided at the top of the device body.

According to the present invention having such characteristics,
It is possible to smoothly switch between the case where the receipt is output to the rear side of the device body and the case where the receipt is output to the front side.

Further, according to the electronic device having the receipt issuing function of the present invention, a receipt back output mode is provided in which the receipt output from the output port is output to the receipt receiving portion provided on the back of the device body. And a receipt front output mode for outputting to a receipt front receiving portion provided on the front surface of the device body, and a switching means for switching between these modes.

According to the present invention having such characteristics,
The output direction of the receipt, that is, the output mode can be freely switched according to the intention of the operator.

Further, according to the electronic device having the receipt issuing function of the present invention, it is provided with the printing means for printing on the receipt, and the printing means, when the receipt back side output mode is switched by the switching means, print contents. Is printed upside down, and when the receipt front output mode is switched by the switching means, the printing contents are printed upright.

According to the present invention having such characteristics,
In the receipt back output mode, in which the customer directly receives the receipt, the print content is printed upside down, so from the customer's point of view, the print content is output in an upright state, so the customer can easily check the print content. Becomes On the other hand, in the receipt front output mode in the case where the operator manually cuts the receipt and hands it to the customer, the print content is printed upright, so that the operator can easily confirm the print content.

Further, according to the electronic device having the receipt issuing function of the present invention, the first detection means for detecting the presence / absence of the receipt is provided in the receipt rear receiving portion, and the presence of the receipt is detected by the first detection means. In the case of doing so, a notification means for notifying that the customer has forgotten to take the receipt is provided on the front side of the device body.

According to the present invention having such characteristics,
When the customer forgets to take the receipt discharged to the receipt receiving portion, the operator is notified of the forgetting to take by the first notifying means provided on the front side of the device body. You can confirm the forgetfulness. Therefore, it is possible to take prompt action such as notifying the customer that the receipt has been forgotten.

Further, according to the electronic apparatus having the receipt issuing function of the present invention, the second detection means for detecting the clogging of the receipt is provided in the receipt guiding guide.
It is characterized in that a notifying means for notifying the clogging of the receipt when the clogging of the receipt is detected by the detecting means is provided on the front side of the apparatus main body.

According to the present invention having such characteristics,
When the receipt is jammed in the receipt guiding guide, the second notification means provided on the front surface of the device body notifies the receipt jam, so that the operator confirms that the receipt guiding guide is jammed. be able to. Therefore, it is possible to take a prompt action such as removing the jammed receipt from the receipt guide.

Further, according to the electronic device having the receipt issuing function of the present invention, the receipt guide is provided so as to be openable and closable, and the jammed receipt can be removed by opening the receipt guide. To do.

According to the present invention having such characteristics,
By opening the receipt guide, the jammed receipt can be immediately removed.

[0020]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is a block diagram showing an embodiment in which an electronic device having a receipt issuing function of the present invention is applied to an electronic cash register.

The electronic cash register 1 of this embodiment is a control unit 1 including a CPU, a ROM, a RAM and the like (not shown).
0, a display unit 11 including an LCD or an LED, an input unit 12 including a keyboard or a touch panel, a printer unit 13 for printing a receipt, a mode selecting unit 14 for setting a monetary processing mode, a clogging of a receipt, or the like. An error notification unit 15 including an LED or the like for notifying an operator that a receipt has been forgotten, a drawer 16 for storing money, a first sensor 17 and a second sensor 18 for detecting a receipt, and a memory unit 19 are provided. .

The memory unit 19 stores a print data expansion unit 191 for expanding print data, a journal data storage unit 192 for electronically storing journal data, and mode selection information in order to print a receipt upside down, left and right. It is provided with various data storage units 193 for storing various data. However, when the journal data is physically left as print data, the journal data storage unit 19
2 is unnecessary.

The error notifying unit 15 is provided with two LEDs, an LED 15a for notifying receipt clogging and an LED 15b for notifying receipt notification so as to distinguish between clogging of receipt and forgetting to take receipt. It is good to keep it. However, the LEDs may be distinguished by the lighting state of one LED (for example, blinking when a receipt is jammed and lighting when a receipt is forgotten).

FIG. 2 is an external view of the electronic cash register 1 of the present embodiment, FIG. 3 is a side view, and FIG. 4 is a plan view.

The device body 20 has a box-shaped drawer accommodating portion 201 in which the lower part thereof accommodates the drawer 16 so that the drawer 16 can be pulled out.
The upper main body 202 is provided on the drawer storage 201.

The upper main body 202 has an input section 13 such as a keyboard and a touch panel arranged on the front side as seen from the operator, and the dome section whose rear side seen from the operator is formed in a semi-cylindrical shape in side view. It is 203. The right side of the dome portion 203 (hereinafter referred to as the right dome portion) 2
The display unit 11 and the error notification unit 15 (LED15
a, 15b) and the receipt output port 21 is provided on the left side (hereinafter referred to as the left dome portion) 203b.

The receipt output port 21 is provided on the left dome portion 20.
This receipt output unit 2 is provided at the top of 3b.
A printer unit 13 is arranged below the printer 1.

On the front side of the receipt output port 21, the receipt 3 output in the receipt front output mode.
A receipt front receiving portion 22 is provided for receiving the receipt.

A receipt rear receiving portion 23 (see FIG. 3) for receiving the receipt 3 output in the receipt back output mode is provided at the lower rear portion of the left dome portion 203b (lower rear portion of the device body 20). The left dome portion 20 between the receipt rear receiving portion 23 and the receipt output port 21
3b has a structure in which a receipt guide guide 24 for guiding the receipt 3 output in the receipt back surface output mode to the receipt rear receiving portion 23 is provided.

The receipt rear receiving portion 23 has a first
A sensor 17 (not shown) is arranged. The first sensor 17 is a sensor for detecting the presence / absence of the receipt 3 discharged to the receipt rear receiving portion 23, and outputs a detection signal thereof to the control portion 10 when the receipt is detected. When the first sensor 17 is an optical sensor, various optical sensors such as a transmission type and a reflection type can be used.

In the present embodiment, the receipt guide guide 24 is simply an opening having a U-shaped cross section, but a drive mechanism such as a roller is provided so that the receipt can be reliably sent to the receipt rear receiving portion 23. It may have a structure inside. In this case, the roller and the like are set to rotate in association with the receipt back surface output mode.

Further, the receipt guide 24 is provided with a gate (not shown) at the opening 24a on the upper side. In the receipt front output mode, the gate is closed to close the opening 24a. ing.

Further, a second sensor 18 (not shown) is arranged inside the receipt guiding guide 24. The second sensor 18 is a sensor that detects whether or not the receipt 3 is jammed in the receipt guiding guide 24. When the receipt jam is detected, the second sensor 18 outputs a detection signal to the control unit 10. The second sensor 18 is
In the case of an optical sensor, various optical sensors such as a transmission type and a reflection type can be used.

Furthermore, the receipt guiding guide 24 is
As shown in FIG. 5, one side edge portion is rotatably attached to the left dome portion 203b by a hinge mechanism portion (not shown). Receipt guide 24
You can open it.

Next, the operation of outputting the receipt 3 in the electronic cash register 1 having the above-described structure will be described.

First, by operating the input unit 12,
A case will be described in which the receipt 3 is set in the receipt back output mode in which the customer can take the receipt himself.

This setting mode is stored in the various data storage section 193 of the memory section 19.

In this state, the receipt 3 is printed out from the printer unit 13 arranged at the top of the left dome portion 203b. As the printing is performed, the receipt 3 is sequentially output from the receipt output port 21, and is output toward the receipt guide 24 while curving to the back side by its own weight. After this, when printing is completed, the receipt 3 is automatically cut by an automatic cutting mechanism section (not shown). As a result, the receipt 3 is separated from the roll body and is in a free state, so that the receipt 3 is guided into the receipt guide guide 24 by its own weight and guided downward (passes by its own weight) in the receipt guide guide 24 to receive the receipt after receipt. It is discharged to the section 23. As a result, the customer takes his or her receipt 3 discharged to the receipt rear receiving portion 23. Since the above-mentioned automatic cutting mechanism has a conventionally well-known structure, detailed description thereof will be omitted here.

In this case, the printer unit 13 includes the memory unit 1
According to the receipt back surface output mode stored in the various data storage unit 193 of 9, the upside-down left-right reverse printing is performed so that the receipt contents are upright as seen from the customer. Therefore, the output receipt 3a is, as shown in FIG.
The receipt is printed in order from the total amount.

At this time, the first
Since the sensor 17 is provided, when the customer forgets to take the receipt 3 discharged to the receipt receiving portion 23, the LED 15b of the error notification portion 15 is turned on by the detection signal from the first sensor 17. ing. Therefore, the operator can turn on the LED 15b so that the customer can receive the receipt 3
Since it can be confirmed that the receipt 3 has been forgotten, the customer can be prompted to forget the receipt 3.

At this time, since the second sensor 18 is provided in the receipt guiding guide 24, if the receipt 3 is jammed in the receipt guiding guide 24 during the guidance, the detection signal from the second sensor 18 causes The LED 15a of the error notification unit 15 is on. Therefore, the operator can confirm that the receipt 3 is jammed in the receipt guiding guide 24 by turning on the LED 15a. Therefore, after opening the receipt guiding guide 24 to remove the jammed receipt, the operator again opens the receipt guiding guide 24. close. This makes it possible to quickly clear the jammed receipt.

It should be noted that a button (not shown) is provided on the back side of the apparatus body 20 for instructing whether or not a receipt is required, and when the receipt back output mode is set, the customer can use this button. By pressing, the necessity or non-necessity of receipt may be selected.

Next, by operating the input unit 12,
The case where the receipt front output mode in which the receipt 3 is normally output to the front side is set will be described.

This setting mode is stored in the various data storage section 193 of the memory section 19. When the receipt front output mode is set, the control unit 10 closes the gate provided in the opening 24a on the upper side of the receipt guiding guide 24 to close the opening 24a.

In this state, the receipt 3 is printed out from the printer section 13 arranged on the uppermost part of the left dome section 203b. As the printing is performed, the receipt 3 is sequentially output from the receipt output port 21, and is output toward the receipt guide 24 while curving to the back side by its own weight. However, since the opening 24a of the receipt guiding guide 24 is closed by the guide, the leading end of the receipt 3 comes into contact with this guide and its way is blocked. As a result, the receipt 3 falls to the front side. After this, when printing is completed, the receipt 3 is automatically cut by an automatic cutting mechanism section (not shown). As a result, the receipt 3 is separated from the roll main body and is in a free state, and thus is received by the receipt front receiving portion 22 on the front side (or dropped to the front side) by its own weight. Therefore, the operator hands the receipt 3 to the customer together with the change.

When the automatic cutting mechanism is stopped, automatic cutting is not performed, so the operator manually cuts the receipt discharged on the front side and hands it to the customer. Here, the means for stopping the automatic cutting mechanism section may be configured to automatically stop the automatic cutting mechanism section by setting the receipt front output mode, or may be provided in the input section 12. The automatic cutting mechanism may be stopped by the operator pressing a specific button (stop button).

In this case, the printer unit 13 includes the memory unit 1
According to the receipt front output mode stored in the various data storage unit 193 of 9, the upright printing is performed as usual so that the receipt content is upright as seen by the operator. Therefore, as shown in FIG. 4, the output receipt 3b is a receipt and a receipt printed in the order of XX year XX month XX day ... However, the receipt after printing is the same as the receipt 3a in the receipt back output mode and the receipt 3b in the receipt front output mode.

Next, with reference to the flow charts shown in FIGS. 6 and 7, the inverted left / right reverse printing and various error processing by software will be described.

Receipt printing is started in step S1.
In step S2, it is checked whether or not the customer is set to the receipt back output mode in which he / she takes the receipt himself. This mode is set in advance, or is set by instructing the key operation of the input unit 12 before printing the receipt, and the setting content is checked.

As a result, when the customer is in the receipt back output mode in which he / she takes the receipt himself (YES in step S2)
If it is determined to be S), proceed to the next step S3,
It is checked whether or not the receipt 3 remains in the receipt receiving portion 23. This check is performed based on the detection signal of the first sensor 17.

As a result, the receipt 3 is replaced by the receipt rear receiving portion 2.
3 (if NO in step S3), the process proceeds to step S16, the LED 15b of the error notification unit 15 is turned on, and the receipt 3 is forgotten by the operator. To notify. Thereafter, when the operator prompts the customer to forget to take the receipt 3, the customer takes the receipt 3 from the receipt rear receiving portion 23 (or the operator takes the receipt 3 from the receipt rear receiving portion 23). The process proceeds to step S17, the LED 15b is turned off, the error notification is canceled, and the process proceeds to step S4.

If the customer does not take the receipt 3 from the receipt rear receiving portion 23, the operator operates a key on the input portion 12 so that the receipt collecting box (shown in the figure) provided below the receipt rear receiving portion 23. A mechanism for dropping receipts and automatically collecting may be provided. By providing such a mechanism, it is possible to save the operator the trouble of going to the back side of the electronic cash register and collecting the forgotten receipt 3.

On the other hand, when it is confirmed in step S2 that the receipt back output mode is set, and in step S3 that the receipt 3 is not left in the receipt rear receiving portion 23 (YES is determined in step S3). And), the process proceeds to the next step S4.

In step S4, the contents of the receipt 3 are expanded into print data, and in the next step S5, the inverted left-right reversed data is further expanded. Then, in step S6, the inverted left-right reversed data is printed so that the customer can easily see it.

In step S7, the receipt 3 after printing is automatically cut by the automatic cutting mechanism section, and in step S8, the cut receipt 3 is output to the receipt guide 24. In this case, the receipt 3 is simply dropped along the receipt guide guide 24, but as described above, the drive mechanism portion such as the roller may be provided to guide the receipt.

In the next step S9, after the receipt 3 is dropped, the receipt 3 is correctly received up to the receipt rear receiving portion 23.
Is checked by the first sensor 17 provided in the receipt guiding guide 24, and if the receipt 3 is jammed in the receipt guiding guide 24, the LED 15a of the error notification unit 15 is turned on in step S18, Displays a receipt jam. After that, when the operator clears the jammed receipt 3 to eliminate the jammed receipt, the process proceeds to step S19, the LED 15a is turned off, the error notification is canceled, the process returns to step S4, and again. , Will be printed.

On the other hand, in step S9, when it is confirmed that the receipt 3 is not jammed in the receipt guide 24 (when YES is determined in step S9), the receipt 3 is discharged to the receipt rear receiving portion 23. The customer will take the receipt 3 himself.

On the other hand, if the printing mode is the receipt front output mode in step S2 (step S2).
If NO in step 2), the process proceeds to step S11.

In step S11, the contents of the receipt are developed into print data, and in the next step S12, the data is directly upright printed.

In step S13, the receipt 3 after printing is set not to be automatically cut by the automatic cutting mechanism section, and in step S14, the operator cuts the receipt 3 after printing. Then, in step S15, the cut receipt is handed to the customer,
The process ends.

In step S2, if the printing mode is the receipt front output mode (NO in step S2), the process may proceed to step S21 shown in FIG.

That is, in step S21, the opening 24a of the receipt guiding guide 24 is closed with a gate so that the receipt 3 does not fall into the receipt guiding guide 24.
Next, in step S22, the contents of the receipt are developed into print data, and in step S23, the data is upright printed as it is. In step S24, the receipt 3 after printing is automatically cut by the automatic cutting mechanism section. At this time, the opening 2 of the receipt guiding guide 24
Since 4a is closed, the cut receipt 3 falls on the receipt front receiving portion 22 (step S25). Therefore, in the next step S26, the operator picks up the receipt 3 dropped in the receipt front receiving portion 22 and hands it to the customer, and the process ends.

[0064]

According to the electronic device having the receipt issuing function of the present invention, the receipt receiving portion for the customer provided on the back surface of the device body and the receipt output from the output port of the receipt provided on the device body are provided. Since it is configured to have a receipt guiding guide that guides to the receipt rear receiving portion, the operator
Only the change will need to be handed to the customer, which will reduce the burden on the operator. On the other hand, the customer only has to pick up the receipt discharged to the receipt receiving part and then receive the change handed by the clerk, so that the receipt and the change can be transferred smoothly.

Further, according to the electronic device having the receipt issuing function of the present invention, since the output port of the receipt is provided at the uppermost part of the device body, it is possible to output the receipt to the back side of the device body. , It is possible to switch smoothly when outputting to the front side.

According to the electronic device having the receipt issuing function of the present invention, the receipt output from the output port is
A receipt rear output mode for outputting to a receipt rear receiving portion provided on the back of the device body, and a receipt front output mode for outputting to a receipt front receiving portion provided on the front of the device body, and switching means for switching between these modes With this configuration, the output direction of the receipt, that is, the output mode can be freely switched according to the intention of the operator.

Further, according to the electronic device having the receipt issuing function of the present invention, it is provided with the printing means for printing on the receipt, and the printing means, when the switching is made to the receipt back side output mode, prints the printing contents. When the printer prints upside down and is switched to the receipt front output mode by the switching means, the print contents are printed upright. As a result, in the receipt back output mode in which the customer directly receives the receipt, the print content is printed upside down, so from the customer's point of view, the print content is output in the upright state, and the customer can confirm the print content. The printed output is easy to remove. On the other hand, in the receipt front output mode in the case where the operator manually cuts the receipt and hands it to the customer, the print content is printed upright, so that the operator can easily confirm the print content.

Further, according to the electronic device having the receipt issuing function of the present invention, the first detection means for detecting the presence / absence of the receipt is provided in the receipt rear receiving portion, and the presence of the receipt is detected by the first detection means. In this case, the notification means for notifying that the customer has forgotten to take the receipt is provided on the front side of the device body. As a result, when the customer forgets to take the receipt discharged to the receipt receiving portion, the operator is notified that the receipt is forgotten by the first notifying means provided on the front side of the device body. You can confirm that you have forgotten to take the receipt. Therefore, it is possible to take prompt action such as notifying the customer that the receipt has been forgotten.

Further, according to the electronic device having the receipt issuing function of the present invention, the second detection means for detecting the clogging of the receipt is provided in the receipt guiding guide, and the clogging of the receipt is detected by the second detection means. In this case, the notification means for notifying the receipt clogging is provided on the front side of the device body. As a result, when the receipt is jammed in the receipt guide, the second notification means provided on the front surface of the device body notifies the receipt jam, so that the operator is notified that the receipt is jammed in the receipt guide. Can be confirmed. Therefore, it is possible to take a prompt action such as removing the jammed receipt from the receipt guide.

According to the electronic device having the receipt issuing function of the present invention, the receipt guide is provided so as to be openable and closable, and the receipt guide is opened to open the receipt guide.
Since the jammed receipt can be removed, the jammed receipt can be immediately removed by opening the receipt guide.

[Brief description of drawings]

FIG. 1 is a block diagram showing an embodiment when an electronic device having a receipt issuing function of the present invention is applied to an electronic cash register.

FIG. 2 is a perspective view showing the external appearance of the electronic cash register of the present embodiment.

FIG. 3 is a side view of the electronic cash register of the present embodiment.

FIG. 4 is a plan view of the electronic cash register of the present embodiment.

FIG. 5 is a rear view of the electronic cash register showing how the receipt guide guide is opened and closed.

FIG. 6 is a flowchart for explaining inverted left-right reversed printing and various error processes.

FIG. 7 is a flowchart for explaining another process during upright printing.

[Explanation of symbols]

1 Electronic cash register 3,3a, 3b receipt 10 Control unit 11 Display 12 Input section 13 Printer section 14 Mode selection section 15 Error notification section 15a, 15b LED 16 Drawer 17 First sensor 18 Second sensor 19 memory 191 Print data expansion unit 192 Journal data storage 193 Various data storage

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Claims (7)

[Claims] 1. In an electronic device having a receipt issuing function, a customer's receipt rear receiving portion provided on the back of the device body, and a receipt output from a receipt output port provided on the device body, after the receipt. An electronic device having a receipt issuing function, comprising: a receipt guide that guides the receiver. 2. The electronic device having a receipt issuing function according to claim 1, wherein the output port of the receipt is provided at an uppermost portion of the device body. 3. The receipt output from the output port,
A receipt rear surface output mode for outputting to the receipt rear receiving portion provided on the rear surface of the device body and a receipt front surface output mode for outputting to the receipt front receiving portion provided on the front surface of the device body are provided, and switching between these modes is performed. An electronic device having a receipt issuing function according to claim 1 or 2, further comprising means. 4. A printing means for printing on a receipt is provided, which prints the print contents upside down when the switching means switches to the receipt backside output mode, and the switching means causes the receipt frontside output mode. 4. The electronic device having a receipt issuing function according to claim 3, wherein the printed contents are printed upright when switched to. 5. A first detection means for detecting the presence or absence of a receipt is provided in the receipt rear receiving portion, and when the receipt detection is detected by the first detection means, the customer forgets to take the receipt. An electronic device having a receipt issuing function according to any one of claims 1 to 4, characterized in that a notifying means for notifying the user is provided on the front side of the device body. 6. A second detecting means for detecting clogging of a receipt is provided in the receipt guiding guide, and a notifying means for notifying the clogging of the receipt when the clogging of the receipt is detected by the second detecting means of the device main body. The electronic device having a receipt issuing function according to any one of claims 1 to 5, wherein the electronic device is provided on a front surface side. 7. The receipt guide is provided so as to be openable and closable, and by opening the receipt guide,
The electronic device having a receipt issuing function according to claim 1, wherein the jammed receipt can be removed.