JP2003067877A - System, method and program for maintenance and monitoring - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a maintenance and monitoring system, etc., for enabling a monitoring center to easily detect a situation different from a normal state at an early stage in the case a workplace is in the situation different from a normal state even though an action such as notification is not received from a maintenance operator. SOLUTION: This maintenance and monitoring system is provided with a portable terminal carried by the maintenance operator and capable of automatically transmitting the location of the potable terminal, a current location detecting means for detecting the current location of the portable terminal in the monitoring center, a work schedule detecting means for preliminarily recognizing a work schedule of the maintenance operator together with a workplace and a prearranged working time in each of those works, a response requesting means for transmitting a signal for requesting the maintenance operator carrying the portable terminal to send a response to the portable terminal from the monitoring center in the case a time when the current location of the portable terminal detected by the current location detecting means does not coincide with the workplace surpasses a prescribed time on the basis of the work schedule of the maintenance operator acquired by the detecting means, and a warning means for emitting a warning in the case the maintenance operator carrying the terminal device does not send a response to the response request signal by the means.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a maintenance / monitoring system, a maintenance / monitoring method, and a maintenance / monitoring program for confirming and supporting the work status of a maintenance worker.

[0002]

2. Description of the Related Art Conventionally, maintenance workers have contacted each business office or work monitoring center by telephone when entering or leaving a work site during maintenance work at a customer's site to confirm safety or obtain various information. Have been exchanged. In addition, we use this contact method to make urgent parts arrangements.

On the other hand, the maintenance worker has his own mobile terminal capable of grasping the position information using the communication function and the position information service, and communicates with the monitoring center of the office. There are also places that have secured the safety and exchanged information.

However, in the above-mentioned method, when the location information service is used, the position of the maintenance worker can be known, but if the worker does not contact, the working status cannot be confirmed. was there.

Further, since it is up to the person at the monitoring center to determine whether or not an abnormal situation such as an accident during maintenance work has occurred for the worker, it is necessary for each monitoring center or each person to monitor. There was variation. In addition, the monitoring center had to monitor all the work sites during the operation, and it was necessary to monitor the maintenance workers 24 hours a day.

In addition to the above problems, the mobile phone function often used as a communication means of mobile terminals makes it difficult for radio waves to reach within the elevator hoistway, which is the main work area.
It was a major obstacle to communication.

[0007]

SUMMARY OF THE INVENTION The present invention has been made in view of the above-mentioned problems of the prior art. Even when there is no action such as contact from a maintenance worker, the situation is different from the normal situation in the workplace. The purpose of the present invention is to provide a maintenance monitoring system and the like that allows the monitoring center to easily and early know when there is a problem.

[0008]

In order to achieve the above object, according to claim 1 of the present invention, a portable terminal held by a maintenance worker and capable of automatically transmitting its position, and the portable terminal in a monitoring center. Current position detection means for detecting the current position of the, the work schedule detection means for knowing in advance the work schedule of the maintenance worker together with the work place and the planned working time for each work, and the maintenance worker's acquired by this detection means. Based on the work schedule, when the current position of the mobile terminal detected by the current position detection means does not match the work place for a predetermined time, the monitoring center carries the mobile terminal with the mobile terminal. Reply request means for transmitting a signal requesting a reply by the worker, and possessing the portable terminal for the reply request signal by this means If there is no reply from the maintenance workers,
A maintenance monitoring system is provided, which comprises a warning means for issuing a warning.

According to a second aspect of the present invention, a portable terminal held by a maintenance worker and capable of automatically transmitting the position, a current position detecting means for detecting the current position of the portable terminal at a monitoring center, and the maintenance. The work schedule detecting means for knowing the work schedule of the worker together with the work place and the planned working time for each work, and the work position detecting means for detecting the current position based on the work schedule of the maintenance worker acquired by the detecting means. Work time measuring means for measuring the time from the time when the current position of the mobile terminal coincides with the work place to the time when it no longer matches, and the time measured by this means is obtained by the work schedule, the scheduled time of the corresponding work And a warning means for issuing a warning when a predetermined time is exceeded, a maintenance monitoring system is provided. To.

According to a third aspect of the present invention, a portable terminal held by a maintenance worker and capable of automatically transmitting its position, a current position detecting means for detecting the current position of the portable terminal at a monitoring center, and the maintenance. The work schedule detecting means for knowing the work schedule of the worker together with the work place and the planned working time for each work, and the work position detecting means for detecting the current position based on the work schedule of the maintenance worker acquired by the detecting means. Work time measuring means for measuring the time from when the current position of the mobile terminal coincides with the work place until when it does not match, and the time measured by this means is obtained by the work schedule, the scheduled time of the corresponding work Maintenance worker who owns this mobile terminal from the monitoring center to the mobile terminal It is made and a response request unit that transmits a signal for determining a response by providing a maintenance monitoring system characterized.

According to a fourth aspect of the present invention, a portable terminal held by a maintenance worker and capable of automatically transmitting its position, a current position detecting means for detecting the current position of the portable terminal at a monitoring center, and the maintenance. The work schedule detecting means for knowing the work schedule of the worker together with the work place and the planned working time for each work, and the work position detecting means for detecting the current position based on the work schedule of the maintenance worker acquired by the detecting means. Work time measuring means for measuring the time from when the current position of the mobile terminal coincides with the work place until when it does not match, and the time measured by this means is obtained by the work schedule, the scheduled time of the corresponding work Maintenance worker who owns this mobile terminal from the monitoring center to the mobile terminal Response request means for transmitting a response request signal for requesting a response, and a mobile terminal carried by another maintenance worker when there is no response from the maintenance worker carrying the mobile terminal to the response request signal from this means And a warning signal transmitting means for transmitting a warning signal to the maintenance monitoring system.

According to a fifth aspect of the present invention, it is possible to transmit a change in the work time of the work schedule from the mobile terminal of the maintenance worker to the monitoring center.
A maintenance monitoring system according to any one of claims 4 to 4 is provided.

According to a sixth aspect of the present invention, a work schedule detecting step for knowing in advance the work schedule of the maintenance worker together with the work place and the scheduled working time for each work at the monitoring center, and a portable device carried by the maintenance worker. A position transmission step of automatically transmitting the position by the terminal, and the current position of the mobile terminal detected by this position transmission step is based on the work schedule of the maintenance worker acquired by the work schedule detection step, and the work place and When the non-coincidence time exceeds a predetermined time, a response request step of transmitting a signal for a response from the maintenance worker who possesses the mobile terminal from the monitoring center to the mobile terminal, and a response request signal by this step Warning when there is no response from the maintenance worker who owns the mobile terminal It is made and a warning step of issuing to provide maintenance monitoring method comprising.

According to claim 7 of the present invention, a work schedule detecting step for knowing in advance the work schedule of the maintenance worker together with the work place and the planned working time for each work at the monitoring center, and a portable device carried by the maintenance worker. A position transmitting step of automatically transmitting the position by the terminal, a position matching confirmation step of receiving the current position of the portable terminal transmitted in this step, comparing with the work place of the work schedule and confirming the match, and this step Based on the work schedule of the maintenance worker from the time when the match is confirmed by, the work time measuring step for measuring the time from when the current position of the mobile terminal matches the work place until it does not match, and this step Applicable work obtained by the work schedule as measured by It provides a maintenance monitoring method characterized by having a warning step of issuing a warning when it exceeds the scheduled time for a predetermined time.

According to the eighth aspect of the present invention, a work schedule detecting step for knowing in advance the work schedule of the maintenance worker together with the work place and the planned working time for each work at the monitoring center, and a portable device carried by the maintenance worker. A position transmitting step of automatically transmitting the position by the terminal, a position matching confirmation step of receiving the current position of the portable terminal transmitted in this step, comparing with the work place of the work schedule and confirming the match, and this step Based on the work schedule of the maintenance worker from the time when the match is confirmed by, the work time measuring step for measuring the time from when the current position of the mobile terminal matches the work place until it does not match, and this step Applicable work obtained by the work schedule as measured by When it exceeds the scheduled time a predetermined period of time,
And a reply request step of transmitting a signal from the monitoring center to the mobile terminal for requesting a reply from a maintenance worker who owns the mobile terminal.

According to a ninth aspect of the present invention, a work schedule detecting step for knowing in advance the work schedule of the maintenance worker together with the work place and the planned working time for each work at the monitoring center, and a portable device carried by the maintenance worker. The step of automatically transmitting the position by the terminal, the position matching confirmation step of receiving the current position of the portable terminal transmitted in this step, comparing with the work place of the work schedule and confirming the match, and the step matching Based on the work schedule of the maintenance worker from the time when is confirmed, a work time measuring step for measuring the time from when the current position of the portable terminal matches the work location until it does not match, and measurement by this step The scheduled time for the relevant work, which is obtained by the work schedule When a predetermined time is exceeded, a response request step of transmitting a signal requesting a response from the maintenance worker who possesses the mobile terminal from the monitoring center to the mobile terminal, and the mobile terminal in response to the response request signal in this step And a warning signal transmitting step of transmitting a warning signal to a portable terminal owned by another maintenance worker when there is no response from the maintenance worker who owns the maintenance monitoring method.

According to a tenth aspect of the present invention, a work schedule detecting step for knowing in advance the work schedule of the maintenance worker together with the work place and the planned working time for each work at the monitoring center, and a portable device carried by the maintenance worker. A position receiving step of receiving the position automatically transmitted by the terminal, a current position of the mobile terminal received by this step, and a position matching confirmation step of comparing the working position of the work schedule and checking a match, A work time measuring step for measuring the time from when the current position of the portable terminal matches the work place until it does not match, based on the work schedule of the maintenance worker from the time when the match is confirmed by the step; If the time measured by the step is obtained from the work schedule, And warning steps for issuing a warning when it exceeds the scheduled time of the work given time, to provide maintenance monitoring program for causing a computer to execute.

In the present invention, the mobile terminal is only required to be capable of transmitting and receiving image signals and automatically transmitting its position, and also includes mobile phones and PHS phones having this position transmitting function.

[0019]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 shows an example of the overall configuration of an embodiment of the present invention. The system at the head office receives the maintenance work request from the customer, puts it on the work schedule, creates the inspection route and schedule, and receives the information of the day from the work schedule information of the business management system 101,
A work monitoring system 102 for performing work monitoring of maintenance work,
A sales office support system 103 capable of accessing data of both the work management system 101 and the work monitoring system 102 in order to respond to an inquiry from each sales office,
A sales office terminal 104 that refers to work information and monitoring information through the sales office support system 103, gives instructions to a maintenance worker, and conversely receives an arrangement request from a maintenance worker, and an internal and external network. Network 105 included and mobile terminal 106 carried by the maintenance worker
Composed of and.

FIG. 2 shows an example of the construction of the work monitoring system 102 shown in FIG. The work monitoring system 102 receives work schedule information of the day from the business management system 101, stores the work schedule information, and retrieves work schedule information required for each process, and a work schedule information management unit 201. Work schedule information 202 to be stored, and a work monitoring list 20 to store information such as maintenance workers and work sites to be monitored
3, a processing unit 204 that performs various processes, maintenance worker terminal information 205 that stores address information of the mobile terminal 106 carried by the maintenance worker, and a work time counting unit 206 that counts the work time, A mobile terminal communication unit 207 that communicates with the mobile terminal 106 via the network 105, a mobile position information management unit 208 that manages the position information and map data of the mobile terminal 106, a maintenance worker, and a working time for each work site. Is stored in a work time counter 209 and map data 210 for displaying a map around the work site.

FIG. 3 shows a portable terminal 1 carried by a maintenance worker.
6 shows an example of the configuration of No. 06. The mobile terminal 106 is
A processing device CPU 301, a read-only storage device ROM 302 for storing programs, an I / O 303 for controlling input / output, a console 304 connected to the I / O 303,
A RAM 305 for storing data being processed, a modem 306 for communication, and an antenna 307 thereof are included.

Work monitoring system 102 and portable terminal 106
The procedure of the process will be described in detail with reference to the flowcharts of FIGS. 4 to 6. The processes of FIGS. 4 to 6 are for monitoring the work of one maintenance worker, and the work monitoring list 203 in FIG. 2 is prepared above this process, and a plurality of maintenance workers to be monitored are registered in the work monitoring list 203. Then, the monitoring target is checked from the beginning to the end of the repeated list.

First, in step S401, in the work monitoring system 102, it is checked whether the portable terminal 106 carried by the maintenance worker and the planned work location at the present time match. The position information of the mobile terminal 106 is acquired by the mobile terminal position information management unit 208 by requesting the position search information service. If the maintenance worker is at the scheduled work location, step S401 proceeds to step S402, and if they do not match, to step S601.

When the process proceeds to step S402, the maintenance worker is at the planned place, so the work monitoring system 1
By sending the work schedule information from 02, the worker is automatically instructed to start the work. The work schedule information here is, for example, the screen display 701 shown in FIG. 7.
For example, out of those created for one month after the day by the work management system 101, the work monitoring system 1
02 acquired and stored in the work schedule information 202. In this, the work schedule information of the maintenance worker on the day is transmitted to the mobile terminal 106.

Normally, the map near the site where the maintenance work A-01 shown in the screen display example 801 of FIG. 8 is performed is displayed, but after the work schedule of the day is received, the screen display example of FIG. 9 is displayed. A work schedule screen of the day indicated by 901 is displayed. If it is desired to change the work time, the maintenance worker inputs the change time from the mobile terminal 106 and transmits it to the work monitoring system 102 in step S403.

The reception and time change processing in the mobile terminal 106 is performed by using the antenna 307 and the modem 306 in the CPU 301 with the communication program which is always operating. The input of the work time change is performed by the CPU 301 recognizing an instruction input from the console 304 through the I / O 303, reading the work time change program from the ROM 302 in accordance with the instruction, and executing the program by the CPU 301.

In the work monitoring system 102, the mobile terminal 1
It receives the transmitted information from 06. The information in this case is data of the change time when there is a time change, and this data is set in the work time counter using the work time counting unit 206. When there is no time change, the scheduled work schedule is received by the work monitoring system 102, and the scheduled work time is set as it is in the working time counter using the working time counting unit 206 to start the work.

In step S404, the work monitoring system 1
In 02, it is checked whether the current position of the maintenance worker carrying the portable terminal 106 and the position of the scheduled work site are deviated by the same method as used in step S401. If both positions are deviated, it is considered that the work has been completed, and the process proceeds to step S406. On the other hand, if the current position of the mobile terminal 106 does not deviate from the position of the work site, it may be possible that the work is still continued or the maintenance worker cannot leave the position of the work site, and the process proceeds to step S405.

In step S405, the work monitoring system 1
In 02, it is checked whether the working time of the maintenance worker has passed the scheduled time. If the scheduled time has not passed, there is a high possibility that the work is still continuing, and the process returns to step S404 to continue monitoring the maintenance worker.

On the other hand, when the maintenance worker has not moved from the position of the work site and the scheduled time has passed, there is a possibility that something has changed in the maintenance worker, and step S501 shown in FIG. Proceed to.

In step S406, the work monitoring system 1
In 02, it is considered that the work at the current work site by the maintenance worker is completed, and the end of work at the work site is automatically transmitted to the mobile terminal 106. In the next step S407, the maintenance worker sends a notification from the mobile terminal 106 to the monitoring center that the work has actually been completed in response to the confirmation confirmation request sent from the monitoring center.

After that, the maintenance worker starts to move to the next site (step S408). Further, in the work monitoring system 102, after receiving the work completion notification from the mobile terminal 106, the work time counter 209 is set to the work time counting unit 2
06 is instructed to reset and the work monitoring of the maintenance worker at the current work site is completed.

By the way, when the maintenance worker does not leave the planned site even after the scheduled work time, in step S501, a predetermined time, for example, 30 minutes or more has elapsed from the work end time of the maintenance worker at the current work site. I will check. This predetermined time is the maximum allowable time in which the work may be delayed in the actual work, and may be defined in-house.

When a predetermined time or more has elapsed from the work end time, it is estimated that the worker is in something different from the normal situation, and the process proceeds to step S502. On the other hand, if the predetermined time has not been exceeded, the maintenance worker continues to wait for contact.

In step S502, the work monitoring system 1
02 requests a response from the mobile terminal 106, “HE
LP "is transmitted. The transmitted “HELP” is automatically received by the mobile terminal 106, and step S5
In 03, a screen display example 1001 shown in FIG. 10 is displayed on the screen, and a maintenance worker on the site requests a reply.

If the maintenance worker can respond, in step S 504, a confirmation of location etc. is sent back to respond to the work monitoring system 102. Then, in step S505, when there is an arrangement item for the maintenance worker on the site, the necessary item is selected from the menu of the screen display example 1001.

In step S506, the maintenance worker inputs the arrangement items here. For example, screen display example 11 of FIG.
When arranging a part such as 01, a work number, a part name, a part number, etc. are input. After input is complete, work monitoring system 1
Send to 02.

In step S507, the work monitoring system 10
2 checks whether or not the location confirmation or the arrangement request is received from the mobile terminal 106, and if there is, it proceeds to step S508, and if not, it proceeds to step S605. In step S508, the work monitoring system 102 arranges the received arrangement request from the maintenance worker, and ends the processing.

On the other hand, in step S601 of FIG. 6, in the work monitoring system 102, when the maintenance worker is changing the work schedule for some reason,
The process returns to step S401 to continue monitoring, but if the schedule is not being changed, the process proceeds to step S602.

In step S602, the work monitoring system 1
In 02, it is checked whether the time required for the current position of the maintenance worker to coincide with the planned work site exceeds the allowable time. This permissible time is a limit time, for example, 1 hour, before it is determined to be an abnormal situation that has been determined in consideration of an accident on the way.

If this allowable time is exceeded, step S
Although the process proceeds to step 603, the response from the mobile terminal 106 is awaited while the time is not exceeded. In step S603, the work monitoring system 102 again sets the portable terminal 106 of the maintenance worker.
Ask for a response.

In step S604, the work monitoring system 10
2 waits for a reply (response) from the mobile terminal 106, and if there is a reply, ends the process. On the other hand, if there is no reply, the process proceeds to step S605, and in this step, the work monitoring system 1
02 determines that the maintenance worker has an "abnormal condition", and responds by issuing a warning to the monitor.

The system of the present embodiment not only enables appropriate and quick information exchange between the maintenance worker (maintenance work site) and the business office (sales office), but also causes a maintenance worker's work accident. The abnormal situation can be detected early.

By the way, in the above embodiment, when the current position of the maintenance worker does not move away from the working position after the scheduled work time exceeds the predetermined time, the maintenance worker requests the reply.
However, the warning may be issued without waiting for the reply of the maintenance worker. In such a case, there is an advantage that by taking the predetermined time a little longer, even if the maintenance worker is engaged in the maintenance work so that the maintenance worker cannot reply, a situation different from the usual situation is not overlooked.

In the system of the above-mentioned embodiment, the change of the working time is made by the input by the maintenance worker. However, even if the maintenance worker can easily estimate the change time of the subdivided work unit, it is difficult to calculate the change time according to the change of the schedule or the entire process or the work ability of the worker. In order to deal with this, necessary information is acquired from the work monitoring system 102, and the mobile terminal 10
In step 6, a function for re-estimating (recalculating) the work time can be provided.

FIG. 12 shows a portable terminal 1 having the above calculation function.
The configuration example of No. 06 is shown. The difference from the configuration shown in FIG.
The point is that the arithmetic mechanism 1206 and the external memory 1211 are provided. The arithmetic unit 1206 is for quickly processing a complicated time estimation calculation, and also has an external memory 1211.
Is a work monitoring system 102 required for time estimation calculation.
It is for storing a large amount of data sent from. The modification time calculation is mainly performed using these two mechanisms. The example of the present embodiment has an advantage that a large change in the schedule can be dealt with at the site and the work can be monitored at the same time.

By the way, in the above-described embodiments, the method for dealing with the abnormal situation of the maintenance worker has been described. However, when the portable terminal 106 itself has an abnormality (such as a failure),
In some cases, it may not be possible to send a reply to the monitoring center, or the mobile terminal 106 may not be able to receive information from the monitoring center. Therefore, in the work monitoring system 102,
It also has a function of constantly monitoring the operation of the mobile terminal 106 to detect an abnormality.

That is, the portable terminal 106 is always operating in the power saving mode and automatically responds to the periodic communication from the work monitoring system 102 to inform that it is operating normally. In the work monitoring system 102, the mobile terminal 106
If is not responding for a certain period of time, it is determined to be abnormal and a predetermined response (eg, issuing an alarm to a monitoring person) is taken. As a result, the safety of both the maintenance worker and the mobile terminal 106 can be ensured.

In the example of the above-described embodiment, when the maintenance worker does not contact and the warning is given only to the monitor when it is determined that there is an abnormal situation, the nearest mobile phone having the same portable terminal 106 is provided. It is also possible to automatically contact the maintenance worker of the above so as to rush to the work site where there is the maintenance worker who cannot be contacted and to confirm. This is the mobile terminal 10
It can also be applied to the example of the embodiment when 6 itself is abnormal. This has the effect of saving labor on the monitoring center side.

The present invention can also realize the monitoring method in the monitoring center by a computer program.

[0052]

As described above, according to the present invention, even if there is no action such as a contact from a maintenance worker, it is possible to easily and early at the monitoring center when the situation is different from the normal situation at the work place. It is possible to obtain a maintenance monitoring system that can be known.

[Brief description of drawings]

FIG. 1 is a diagram showing an example of the overall configuration of an embodiment of the present invention.

FIG. 2 is a diagram showing a configuration example of a work monitoring system according to an embodiment of the present invention.

FIG. 3 is a diagram showing a configuration example of a mobile terminal according to an embodiment of the present invention.

FIG. 4 is a diagram for explaining an operation procedure of the work monitoring system according to the embodiment of the present invention.

FIG. 5 is a diagram for explaining an operation procedure of the work monitoring system according to the embodiment of the present invention.

FIG. 6 is a diagram for explaining an operation procedure of the work monitoring system according to the embodiment of the present invention.

FIG. 7 is a diagram for explaining an example of a work schedule display on a sales office terminal according to the present invention.

FIG. 8 is a diagram for explaining a map display example on the mobile terminal according to the present invention.

FIG. 9 is a diagram for explaining a work schedule display example on the mobile terminal according to the present invention.

FIG. 10 is a diagram for explaining an example of an arrangement request screen display on the mobile terminal according to the present invention.

FIG. 11 is a diagram for explaining an example of a parts arrangement screen display on the mobile terminal according to the present invention.

FIG. 12 is a diagram for explaining another embodiment of the present invention.

[Explanation of symbols]

101 ... Business management system, 102 ... Work monitoring system, 103 ... Sales office support system, 104 ...
..Sales office terminals, 105 ... Network, 106 ...
..Mobile terminals, 201 ... Work schedule information management unit, 20
2 ... work schedule information, 203 ... work monitoring list,
204 ... Processing unit, 205 ... Maintenance staff mobile terminal information, 206 ... Working time counting unit, 207 ... Mobile terminal communication unit, 208 ... Mobile terminal position information management unit, 20
9 ... Working time counter, 210 ... Map data,
301, 1201 ... CPU, 302, 1202 ...
・ ROM, 303, 1203 ... I / O, 304, 1
204 ... Operation console, 305, 1207 ... RAM,
306, 1208 ... Modem, 307, 1209 ...
-Antenna, 1205 ... Counter, 1206 ...
Arithmetic mechanism, 1210 ... External memory interface unit, 1211 ... External memory.

Continued front page    (72) Inventor Fumiyo Yoshida             6-5-27 Kitashinagawa, Shinagawa-ku, Tokyo Toshiba             Elevator Co., Ltd. F-term (reference) 3F304 BA22 ED01 ED16                 5C087 AA03 AA25 AA32 BB20 BB46                       BB65 BB74 DD03 DD18 DD23                       EE07 EE14 FF01 FF02 FF16                       FF19 FF23 GG06 GG12 GG19                       GG30 GG67 GG81

Claims (10)

[Claims] 1. A portable terminal carried by a maintenance worker and capable of automatically transmitting its position; a current position detection means for detecting the current position of the portable terminal at a monitoring center; and a work schedule of the maintenance worker for those tasks. A work schedule detection means that is known in advance together with each work place and planned engagement time, and the current position of the mobile terminal detected by the current position detection means is based on the work schedule of the maintenance worker acquired by the detection means. When the time that does not coincide with the location exceeds a predetermined time, the monitoring center sends to the mobile terminal a signal for requesting a reply from a maintenance worker who owns the mobile terminal, and a reply request signal by this means. On the other hand, if there is no response from the maintenance worker who owns the mobile terminal, a warning means for issuing a warning is provided. Maintenance monitoring system according to claim Rukoto. 2. A portable terminal that a maintenance worker possesses and which can automatically transmit its position, a current position detection means for detecting the current position of the portable terminal at a monitoring center, and a work schedule of the maintenance worker for those operations. A work schedule detection means that is known in advance together with each work place and planned engagement time, and the current position of the mobile terminal detected by the current position detection means is based on the work schedule of the maintenance worker acquired by the detection means. A work time measuring means for measuring the time from the time when it coincides with the place to the time when it no longer coincides, and a warning is given when the time measured by this means exceeds the predetermined time of the corresponding work obtained by the work schedule. A maintenance and monitoring system comprising: a warning means for issuing. 3. A portable terminal carried by a maintenance worker and capable of automatically transmitting its position, a current position detection means for detecting a current position of the portable terminal at a monitoring center, and a work schedule of the maintenance worker A work schedule detection means that is known in advance together with each work place and planned engagement time, and the current position of the mobile terminal detected by the current position detection means is based on the work schedule of the maintenance worker acquired by the detection means. A work time measuring means for measuring a time from when the work coincides with a place until it does not match, and when the time measured by this means exceeds a predetermined time of a corresponding work obtained by the work schedule, Signal from the monitoring center to the mobile terminal requesting a reply from the maintenance worker who owns the mobile terminal Maintenance monitoring system characterized by comprising a response request unit that transmits. 4. A portable terminal carried by a maintenance worker and capable of automatically transmitting its position, a current position detecting means for detecting the current position of the portable terminal at a monitoring center, and a work schedule of the maintenance worker A work schedule detection means that is known in advance together with each work place and planned engagement time, and the current position of the mobile terminal detected by the current position detection means is based on the work schedule of the maintenance worker acquired by the detection means. A work time measuring means for measuring a time from when the work coincides with a place until it does not match, and when the time measured by this means exceeds a predetermined time of a corresponding work obtained by the work schedule, A reply from the monitoring center to the mobile terminal for a reply from the maintenance worker who owns the mobile terminal Response request means for transmitting a request signal, and when a maintenance worker having the portable terminal does not respond to the response request signal by this means, transmits a warning signal to the portable terminal possessed by another maintenance worker. And a warning signal transmitting means for controlling the maintenance and monitoring system. 5. The method according to claim 1, wherein the change of the work time of the work schedule can be transmitted from the mobile terminal of the maintenance worker to the monitoring center.
Maintenance monitoring system described in. 6. A work schedule detecting step of knowing in advance a work schedule of a maintenance worker together with a work place and a planned working time for each work in a monitoring center, and the position is automatically transmitted by a portable terminal possessed by the maintenance worker. The position transmitting step and the current position of the mobile terminal detected by the position transmitting step do not match the work place based on the work schedule of the maintenance worker acquired by the work schedule detecting step, and the time exceeds a predetermined time. At this time, a response request step of transmitting a signal for a reply from a maintenance worker who possesses the mobile terminal from the monitoring center to the mobile terminal, and a maintenance operation that possesses the mobile terminal in response to the response request signal in this step. If there is no response from an employee, A maintenance monitoring method characterized by comprising. 7. A work schedule detecting step of knowing in advance a work schedule of a maintenance worker together with a work place and a planned working time for each work at a monitoring center, and the position is automatically transmitted by a portable terminal possessed by the maintenance worker. A position transmitting step, a position matching confirmation step of receiving the current position of the portable terminal transmitted in this step, comparing it with the work place of the work schedule and confirming a match, and from the time point when a match is confirmed in this step A work time measuring step for measuring a time from when the current position of the portable terminal coincides with the work place to when the current position of the mobile terminal does not match, based on the work schedule of the maintenance worker; Scheduled time of the corresponding work obtained by the schedule exceeds the specified time Maintenance monitoring method characterized by having a warning step of issuing a warning when the. 8. A work schedule detecting step of knowing in advance a work schedule of a maintenance worker together with a work place and a planned working time for each work in a monitoring center, and the position is automatically transmitted by a portable terminal possessed by the maintenance worker. A position transmitting step, a position matching confirmation step of receiving the current position of the portable terminal transmitted in this step, comparing it with the work place of the work schedule and confirming a match, and from the time point when a match is confirmed in this step A work time measuring step for measuring a time from when the current position of the portable terminal coincides with the work place to when the current position of the mobile terminal does not match, based on the work schedule of the maintenance worker; Scheduled time of the corresponding work obtained by the schedule exceeds the specified time When I, to the mobile terminal from the monitoring center,
And a response requesting step for transmitting a signal for requesting a response from a maintenance worker who possesses the portable terminal. 9. A work schedule detection step of knowing in advance a work schedule of a maintenance worker together with a work place and a planned working time for each work in a monitoring center, and the position is automatically transmitted by a portable terminal possessed by the maintenance worker. Step, a position matching confirmation step of receiving the current position of the portable terminal transmitted in this step, comparing with the work place of the work schedule and confirming the match, and performing the maintenance from the time when the match is confirmed in this step. Based on the work schedule of the worker, a work time measuring step for measuring the time from when the current position of the mobile terminal matches the work place until it does not match, and the time measured by this step is calculated by the work schedule. When the scheduled time for the applicable work exceeds the specified time To the portable terminal from the monitoring center,
A reply request step for transmitting a signal for a reply by a maintenance worker who owns the mobile terminal, and another maintenance operation when there is no reply from the maintenance worker who owns the mobile terminal to the reply request signal in this step. A warning signal transmitting step of transmitting a warning signal to a portable terminal carried by a worker, the maintenance monitoring method. 10. A work schedule detecting step of knowing in advance a work schedule of a maintenance worker together with a work place and a planned working time for each work in a monitoring center, and a position automatically transmitted by a portable terminal possessed by the maintenance worker. A position receiving step of receiving a position, a position matching confirmation step of comparing the current position of the mobile terminal received in this step with a work place of the work schedule to confirm a match, and a time point when the match is confirmed in this step. From the above, based on the work schedule of the maintenance worker, a work time measuring step of measuring a time from when the current position of the mobile terminal matches the work place to when the current position does not match, the time measured by this step is Predetermine the scheduled time of the corresponding work obtained from the work schedule And warning steps for issuing a warning when exceeding between maintenance monitoring program for causing a computer to execute.